HomeMy WebLinkAboutContract 47355 CITY SECRETARY
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AVAY A
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MAINTENANCE AGREEMENT
1. This Maintenance Agreement, hereinafter, referred to as the "Agreement"
between Affiliated Telephone, Inc. (hereinafter "ATI") and the City of Fort Worth
hereinafter "Buyer" ) is effective as of October 1, 2015.
City of Ft. Worth
1000 Throckmorton
Ft. Worth, TX 76102
Equipment Type: Avaya Voice Network Equipment/Avaya Data Network
Equipment
2. TERM AND SCOPE OF SERVICES
ATI shall provide service for the Avaya Voice equipment and Avaya Network
equipment identified in Appendix A commencing October 1, 2015 and continuing
through September 30, 2016 and commencing July 5, 2016'and continuing
through September 30, 2016 for Juniper Network Equipment specified in
Appendix A attached hereto and incorporated herein for all purposes.
3. EQUIPMENT AND CONTRACT DESCRIPTION
CONTRACT OPTION 7 days/24 Hours
Emergency Service
4. AGREEMENT
It is agreed to and understood that this Agreement constitutes the entire
Agreement between the parties, and supersedes and replaces all other prior
understanding or agreements relating to equipment and services covered by this
Agreement. This Agreement may not be changed, modified or varied except by
the specific written and signed approval by authorized representatives of both
parties. It is understood and agreed by and between the parties hereto, that if there
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AGREEMENT (cont.)
is any conflict between this Agreement and client's purchase order, or any other
document, this Agreement will govern.
5. SERVICE SCHEDULE—VOICE EQUIPMENT
Support for the City of Fort Worth Avaya voice equipment identified on page 1 of
Appendix A is provided by ATI 7 Days X 24 Hours. Requests for support should
be made by calling ATI at (972) 852-4013.
A. Standard Service -Monday thru Friday, 8:OOA.M. to 5:00 P.M.
A ticket will be opened upon report of problem and customer shall be
contacted by an ATI Technician within 4 hours of problem report. For
problems that can be resolved by ATI, every attempt will be made to resolve
these problems within four hours of time that customer was contacted by an
ATI.
B. Emergency Service is defined at 25% of the "Buyer's" system out-of-service,
First trunks of the "Buyer's" main line out-of-service, a console out-of-service,
CallPilot out-of-service, Symposium/Contact Center out-of- service, Signaling
Server out-of-service, Network Routing Server out-of-service or
previously identified pending major service affecting outage and will be
dispatched within 2 hours of call-in time, 7 Days X 24 Hours. Dispatch for the
purpose of this contract is defined as a technician is on his way to customer
site.
6. SERVICE SCHEDULE—DATA NETWORK EQUIPMENT
Support for the City of Fort Worth Avaya data network equipment identified on
page 3 of Appendix A is provided directly by Avaya 7 Days X 24 Hours.
Requests for support on Avaya data network equipment should be made by calling
Avaya at 800-4AVAYA and reference Site ID: 13255. Requests for support on
Juniper data network equipment should be made by calling Juniper at 888-314-
JTAC and reference J-Care Contract: C89498.
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6. SERVICE SCHEDULE—DATA NETWORK EQUIPMENT (continued)
NORTEL
Nortel Data Network Equipment
Service Terms and Conditions
City of Fort Worth
Software Release Same Business
Next Business 4 Hour(7x24)
Subscription- Day Service Day(5x12) Service
Plus Service
Service Model Number GU6300000 GJ6300000 GK6300000 GN6300000
Hardware& Hardware& Hardware&
7x24 Phone Support Yes Operational Operational Operational
Software Software Software
Priority Phone Access to TSC(Over Non- Yes Yes Yes Yes
Contract Customers)
Unlimited TSC Callers No Yes Yes Yes
Major&Minor Software Releases Applications& Operational Only Operational Only Operational Only
Operational Software
Software Patches Yes(does not include Yes Yes Yes
billable patches)
Electronic Support Yes Yes Yes Yes
Retunr-To-Factory Parts Shipment to Customer No No No No
Site
Advance Parts Shipment to Customer Site No Yes Yes Yes
Same Part or Like Part Delivered to Customer No Like Like Like
On-site Labor No Yes Yes Yes
Next business day 4 hour same day 4 hour same day parts
parts&labor(No. parts&labor(No. &labor(No.Amer if
Amer if site within
Amer if site within 50 mi of parts site within 50 mi of
Response Time No 250 mi.of parts depot,6 his 51-100 parts depot,6 his 51-
depot; see 100 mi);see
mi);see availability matrix
availability matrix matrix rest of availability
rest of world) world) rest of world)
Mon-Fri Mon-Fri
(excluding holidays) (excluding holidays)
7AM-7PM Nort h 7AM-7 PM North 7-day-a-week,24-
Service Coverage Period No America. See
Service Definition America local time hour-a-day
Document for rest of 1('AM-8PM rest of
world.
world)
3
7. EXCLUSIONS
This Agreement does not include equipment lost, stolen, or damaged due to
negligence, tampering, misuse, accident, or resulting from electrical storms,
lightning due to violent weather, power outages or failure to maintain proper
equipment environment nor the labor associated with the repair or replacement of
these parts. Exclusions are also covered on page 1 of Appendix A.
7a. A system audit will be performed within 30 days of signed agreement,
at which time any equipment or repairs will be noted and it will be the
customers responsibility to replace or repair said item. If customer does
not agree to replace or repair said item, this item may be excluded from
coverage under the terms of this maintenance agreement.
8. MANUFACTURER SUPPORT
Most Avaya voice platforms require an Avaya support agreement in order to
access 2nd level manufacturer support. Avaya Software Support can be purchased
through Affiliated for all software that has not reached End of Life (EOL) status.
On all EOL releases, limited support from the manufacturer is available on a Time
&Material basis. Affiliated will continue to support EOL releases for equipment
at our normal contracted response times.
Avaya Product Avava Support Agreement
required for 2nd Level
Manufacturer Support
Avaya Aura Yes
Avaya CS 1000 Yes
Avaya IPO Yes
Avaya BCM Yes
Manufacturer discontinued, end of life and out of warranty systems that require
Avaya 2nd level support will be billed at Avaya's normal billable rate. Affiliated
will obtain customer approval prior to engaging Avaya for 2nd level support.
9. LIMITATIONS OF LIABILITY
ATI will be liable and responsible for any and all property loss, property damage
and/or personal injury, including death, to any and all persons, of any kind or
character, whether real, or asserted, to the extent caused by negligent act(s) or
omission(s), malfeasance or intentional misconduct of ATI, its officers, agents,
servants or employees.
4
10. TERMINATION
In the event of a breach or failure to perform obligation under the contract,
written notice shall be provided and the party responsible for the failure shall be
given 30 days to cure the default. Failure to cure would provide the other party
the right to terminate. In any case either party has the right to terminate, without
cause, upon 60 days advance written notification.
11. AUTHORIZED REPRESENTATIVES
Hugo Carbajal Lead Tech Support Analyst
CUSTOMER CONTACT A TITLE
Mark Ferguson Sr. Communication Tech.
CUSTOMER CONTACT B TITLE
ATI will receive and dispatch from the Buyer's representatives identified above to
verify that ATI has been requested by an acceptable Buyer's contact.
12. CUSTOMER SERVICE REPRESENTATIVE
Courtney Battles Customer Service Representative
Darlene Hamm Customer Service Representative
The "Buyer" contact when calling in service problems can direct calls to any of
these customer service representatives.
13. Governing Law This Agreement shall be construed in accordance with, and
governed by, the laws of the State of Texas, and all obligations of the parties
created hereunder are performable in Tarrant County, Texas.
TOTAL—City of Fort Worth Voice &Data Network Equipment Maintenance
$180,130.15—Avaya Data Network Equipment specified in Appendix A commencing
Oct. 1, 2015 and continuing through September 30, 2016.
$121,515.00 —Avaya Voice Network Equipment specified in Appendix A commencing
Oct. 1, 2015 and continuing through September 30, 2016.
$5,571.75 —Juniper Network Equipment specified in Appendix A commencing July 5,
2016 and continuing through September 30, 2016.
5
14. NON-APPROPRIATION OF FUNDS
In the event no funds or insufficient funds are appropriated by the City in any fiscal
period for any payments due hereunder, City will notify"ATI" of such occurrence
and this Agreement shall terminate on the last day of the fiscal period for which
appropriations were received without penalty or expense to the City of any kind
whatsoever, except as to the portions of the payments herein agreed upon for
which funds shall have been appropriated.
15. RIGHT TO AUDIT
ATI agrees that Buyer shall, until the expiration of three (3) years after final
payment under this Agreement, have access to and the right to examine at
reasonable times any directly pertinent books, documents, papers and records of
ATI involving transactions relating to this Agreement at no additional cost to the
Buyer. ATI agrees that the Buyer shall have access during normal working hours
to all necessary ATI facilities and shall be provided adequate and appropriate work
space in order to conduct audits in compliance with the provisions of this section.
The Buyer shall give ATI not less than 10 days written notice of any intended
audits.
16. FORCE MAJEURE
The Buyer and ATI shall exercise their best efforts to meet their respective duties
and obligations as set forth in this Agreement, but shall not be held liable for any
delay or omission in performance due to force majeure or other causes beyond
their reasonable control(force majeure), including, but not limited to, compliance
with any government law, ordinance or regulation, acts of God, acts of the public
enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor
restrictions by any governmental authority, transportation problems and/or any
other similar causes.
17. DISCLOSURE OF CONFLICTS
ATI hereby warrants to the Buyer that ATI has made full disclosure in writing of
any existing or potential conflicts of interest related to ATI's services under this
Agreement. In the event that any conflicts of interest arise after the Effective Date
of this Agreement, ATI hereby agrees immediately to make full disclosure to the
Buyer in writing.
6
18. INDEPENDENT CONTRACTOR
It is expressly understood and agreed that ATI shall operate as an independent
contractor as to all rights and privileges granted herein, and not as agent,
representative or employee of the Buyer Subject to and in accordance with the
conditions and provisions of this Agreement, ATI shall have the exclusive right to
control the details of its operations and activities and be solely responsible for the
acts and omissions of its officers, agents, servants, employees, contractors and
subcontractors. ATI acknowledges that the doctrine of respondeat superior shall
not apply as between the Buyer its officers, agents, servants and employees, and
ATI its officers, agents, employees, servants, contractors and subcontractors. ATI
further agrees that nothing herein shall be construed as the creation of a
partnership or joint enterprise between Buyer and ATI . It is further understood
that the Buyer shall in no way be considered a Co-employer or a Joint employer of
ATI or any officers, agents, servants, employees or subcontractors of ATI Neither
ATI nor any officers, agents, servants, employees or subcontractors of ATI shall
be entitled to any employment benefits from the Buyer. ATI shall be responsible
and liable for any and all payment and reporting of taxes on behalf of itself, and any
of its officers, agents, servants, employees or subcontractors.
19. INDEMNIFICATION
ATI HEREBY COVENANTS AND AGREES TO IMDEMNIFY, HOLD
HARMELSS AND DEFEND THE BUYER, ITS OFFICERS,AGENTS,
SERVANTS AND EMPLOYEES, FROM AND AGAI NST ANY AND ALL
CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER, WHETHER
REAL OR ASSERTED,FOR EITHER PROPERTY DAMAGE OR LOSS
(INCLUDING ALLEGED DAMAGE OR LOSS TO ATI'S BUSINESS,
AND ANY RESULTING LOST PROFITS) PERSONAL INJURY,
INCLUDING DEATH, TO ANY AND ALL PERSONS,AND DAMAGES
FOR CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT,
ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT,
TO THE EXTENT CAUSED BY THE ACTS OR OMISSIONS OF ATI, ITS
OFFICERS,AGENTS, SUBCONTRACTORS,SERVANTS OR
EMPLOYEES.
20. ASSIGNMENT AND SUBCONTRACTING
ATI shall not assign or subcontract any of its duties, obligations or rights under
this Agreement without the prior written consent of the Buyer If the Buyer grants
consent to an assignment, the assignee shall execute a written agreement with the
Buyer and ATI under which the assignee agrees to be bound by the duties and
obligations of ATI under this Agreement. ATI and Assignee shall be jointly liable
for all obligations under this Agreement prior to the assignment. If the Buyer
grants consent to a subcontract, the subcontractor shall execute a written
agreement with ATI referencing this Agreement under which the subcontractor
shall agree to be bound by the duties and obligations of ATI under this Agreement
7
as such duties and obligations may apply. ATI shall provide the Buyer with a fully
executed copy of any such subcontract.
21. GOVERNMENTAL POWERS
It is understood and agreed that by execution of this Agreement, the Buyer does
not waive or surrender any of its governmental powers.
22. NO WAIVER
The failure of the Buyer or ATI to insist upon the performance of any term or
provision of this Agreement or to exercise any right granted herein shall not
constitute a waiver of the Buyer's or ATI's respective right to insist upon
appropriate performance or to assert any such right on any future occasion.
23. WARRANTY OF SERVICES
ATI warrants that its services will be of a professional quality and conform to
generally prevailing industry standards. Buyer must give written notice of any
breach of this warranty within thirty(30) days from the date that the services are
completed. In such event, at ATI's option, ATI shall either (a) use commercially
reasonable efforts to re-perform the services in a manner that conforms with the
warranty, or (b) refund the fees paid by the Buyer to ATI for the nonconforming
services.
SIGNING SECTION
On this day, C ��A , we The "Buyer" want the Vendor "(ATI)"
to provide Telecommunication Service to our company.
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.,N.alne (BUYER)
Susan Alanis
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Assistant City Manager
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Agreed to by"ATI" Representative. �� ���
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Name (ATI)
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Date
APPENDIX A
TERM: October 1, 2015 through September 30, 2016 for Avaya Voice &Data
Network Equipment and July 5, 2016 through September 30, 1016 for Juniper Network
Equipment
CLIENT NAME: City of Ft. Worth
ADDRESS: 1000 Throckmorton
CITY, STATE, ZIP: Ft. Worth,TX 76102
CUSTOMER CONTACT: Mark Ferguson
PHONE NUMBER: 817-392-6040
TYPE OF CONTRACT
OPTION A SPECIFIC EXCLUSIONS: NONE
PREMIUM CONTRACT-SWITCH AND PHONES COVERED-7X24 COVERAGE
APPENDIX A -AVAYA VOICE EQUIPMENT TYPE & SERVICES PRICING
NETWORK Number of Active Port per
Ports AVAYA VOICE . •
472 911 BOLTST/CS 1000E $1.25 $590.00 $7,080.00
124 ANIMAL CONTROUSUCCESSION BRANCH OFFICE $1.25 $155.00 $1,860.00
1051 BELKNAP/CS 1000M SG $1.251 $1,313.75 $15,765.00
245 JEOC/CS 1000E $1.251 $306.25 $3,675.00
340 CENTRAL DIVISION/CS 1000E $1.25 $425.00 $5,100.00
2973 CITY HALUCS 1000M MG $1.25 $3,716.25 $44,595.00
157 COLUMBUS TRAIUMEDIA GATEWAY 10006 $1.25 $196.25 $2,355.00
140 EAST DIVISION/MEDIA GATEWAY 1000B $1.25 $175.00 $2,100.00
382 JAMES ST/CS 1000S $1.25 $477.50 $5,730.00
155 MEACHAM/CS 1000S $1.25 $193.75 $2,325.00
130 NORTH DIVISION/MEDIA GATEWAY 1000B $1.25 $162.50 $1,950.00
140 SOD/CS 1000S $1.25 $175.00 $2,100.00
149 WEST DIVISION/SUCCESSION BRANCH OFFICE $1.25 186.251 $2,235.00
184 WILL RODGERS/CS 1000E $1.25 $230.00 $2,760.00
188 SCADA $1.25 $235.00 $2,820.00
242 VILLAGE CREEK $1.25 $302.50 $3,630.00
164 PACS $1.25 $205.00 $2,460.00
185 HARVEY PEACE CENTER/CS 1000S $1.25 $231.25 $2,775.00
96 CALLPILOT $6.25 $600.00 $7,200.00
200 SYMPOSIUM CALL CENTER $1.25 $250.00 $3,000.00
TEXAS DIR CONTRACT DIR-TSO-2654 TOTAL $121,515.00
TERM-October 1, 2015-September 30,2016
1
APPENDIX A—VOICE EQUIPMENT SERVICES DESCRIPTION
1. Complete PBX Coverage
• Covers all systems and components (Ml, CS 1000, Signaling Servers,
Network Routing Server Symposium Contact Center, Call Pilot, OTM,
Avaya Telephone Sets)
• Covers all service labor
• Access to Avaya Technical Support on customer behalf
2. Alarm Monitoring—Sight Event Buffer to monitor alarms for each PBX
■ Major alarms are reported to ATI 7 Days X 24 on Ml/CS 1000 Systems
3. Guaranteed Response Times
■ 2 Hour Emergency
■ 4 Hour Normal Response
4. Discounted Labor Rate of$95.00/hour for system adds, moves, and changes
5. Provide engineering for any upgrades/expansions
6. ATI has provided a Avaya crash kit that is restocked and kept in customer
inventory—approximate value $50,000.00
7. Preventive Maintenance Services-Requested or scheduled preventative
maintenance program.
• System Diagnostics
• System Clean Up Twice Yearly
• Database Back Up
• UPS Health Check
8. Additional Provided Services
• Trouble Ticket Reporting
• All software patches as identified and recommended by ATI and agreed
upon by customer.
• SEB Alarm Monthly Reporting
• Monthly/Quarterly Meeting
• Provide requested System Software Audit Information
• Requested Avaya Product Bulletins and New Product Introduction
Information
2
APPENDIX A - AVAYA &JUNIPER DATA NETWORK EQUIPMENT TYPE &
SERVICES PRICING
Qty Part Number Description Each Extended
AVAYA DATA NETWORK EQIPMENT COVERAGE
2 GN6300187 MGD ONSITE SVC 4HR 24X7 8600 10 SLOT CHAS $18,357.19 $36,714.38
4 GN6300186 MGD ONSITE SVC 4HR 24X7 8600 6 SLOT CHAS $14,482.17 $57,928.66
4 GN6300AR7 MGD ONSITE SVC 4HR 24X7 SECURE RTR 3120 $1,104.19 $4,416.77
4 GN6300BM5 MGD ONSITE SVC 4HR 24X7 SR3120 MOD DS3 T3 $1,311.23 $5,244.91
2 GN6300AR9 MGD ONSITE SVC 4HR 24X7 SR3120 4PORT T1/E1 $358.86 $717.72
1 GJ630OC62 MGD ONSITE SVC NBD ERS 2526T-PWR SLCB2 $179.43 $179.43
1 GJ6300CB1 MGD ONSITE SVC NBD ERS 255OT--PWR SLCB1 $525.78 $525.78
1 GJ6300CB1 MGD ONSITE SVC NBD ERS 4550T&T-PWR $525.78 $525.78
1 GJ6300550 MGD ONSITE SVCAGR NBD BAYSTACK 5510-24T $559.00 $559.00
1 GJ6300845 MGD ONSITE SVCAGR NBD ERS 5520-48T PWR $855.75 $855.75
4 GJ6300187 MGD ONSITE SVC NBD 8600 10 SLOT CHAS SL187 $13,746.17 $54,984.68
1 GJ630OA08 MGD ONSITE SVC NBD ERS 5530-24TFD $1,825.36 $1,825.36
2 GJ6300299 MGD ONSITE SVC NBD VPN 16X0(17XXSL299 $1,739.10 $3,478.20
3 GJ6300DS8 MGD ONSITE SVC NBD ERS 5698TFD $2,329.16 $6,987.47
1 GJ6300DT0 MGD ONSITE SVC NBD ERS 5632FD $3,253.92 $3,253.92
1 GN6300536 MGD ONSITE SVC 4HR 24X7 PASSPORT 1648T $1,932.34 $1,932.34
TEXAS DIR CONTRACT DIR-TSO-2654 TOTAL $180130.15
TERM -October 1, 2015-September 30, 2016
Oty Part Number Description .
JUNIPER DATA NETWORK EQIPMENT COVERAGE
1 SVC-SDCE-M7i SAME DAY ONSITE SERVICE PACKAGE FOR M7i
ROUTER $5,077.05 $5,077.05
2 SVC-SD-SRX220 SAME DAY SVC, 4 HR PARTS, SRX220H-POE $247.35 $494.70
TEXAS DI CONTRACT DIR-TSO-2641 TOTAL $5,571.75
TERM -July 5, 2016-September 30, 2016
APPENDIX A -AVAYA DATA NETWORK EQUIPMENT SERVICES
DESCRIPTION
1. 7 X 24 Telephone Support
2. Priority Phone Access to TSC (Over Non-Contract Customers)
3. Unlimited TSC Callers
4. Major&Minor Software Releases—Operational Only
5. Software Patches
6. Electronic Support
7. Advance Parts Shipment to Customer Site
8. Same Part or Like Part Delivered to Customer
9. On-site Labor
10. Response Time (GN6300XXX) -4 hour same day parts &labor(if site within 50
mi of parts depot, 6 hrs 51-100 mi)
11. Response Time (GJ6300XXX) -Next business day parts &labor(if site within
250 mi. of parts depot)
3
12. Service Coverage Period (GJ6300XXX) -Mon-Fri(excluding holidays) 7AM - 7
PM North America local time (8AM- 8PM rest of world)
13. Service Coverage Period(GN6300XXX) - 7-day-a-week, 24-hour-a-day
14. Response Time Terms/Conditions (GJ6300XXX) - If RMA issued by 7PM North
America local time, otherwise 2nd business day
15. Response Time Terms/Conditions (GN6300XXX) -No Prerequisites Apply
(begins upon RMA being issued by Avaya)
APPENDIX A - JUNIPER DATA NETWORK EQUIPMENT SERVICES
DESCRIPTION
1. JTAC Access—unlimted access to JTAC engineers by phone and online 24x7x365
2. Software Releases—Juniper networks will provide customer with access to all new
software releases customer has licensed when they are made available for general
public release.
3. Online Tools—Access to the juniper,net Customer Support Center (CSC) at the
URL http://www.juniper.net/support
4. Same Day—Same day delivery of advance hardware replacements 7 days per
week, including holidays, 24 hours a day within 4 hours of a final diagnosis of a
part failure by Juniper Networks,
5. Onsite—a Juniper Networks trained service technician will arrive onsite upon final
diagnosis of a part failure by Juniper Networks. The service technician will ariive
with a replacement product, coordinate with JTAC and the customer for final
resolution of the problem and return the defective product to Juniper Networks on
behalf of the customer.
4
M&C Review
CITY t1 IL. E FLIRT WORT[I
COUNCIL ACTION: Approved on 12/15/2015
REFERENCE,, 04AFFILIATED TELEPHONE
DATE: 12/15/2015 NO NAME: MAINTENANCE AGREEMENT-
AVAYA EQUIPMENT
CODE: C TYPE: CONSENT PUBLIC NO
HEARING:
SUBJECT: Authorize Execution of a Maintenance Agreement for Voice and Data Preventative
Maintenance and Support Services with Affiliated Telephone, Inc., for a Combined
Annual Amount of$307,217.00, Using Department of Information Resources Contracts
with Avaya Inc., and Juniper Networks, Inc., for the Information Technology Solutions
Department (ALL COUNCIL DISTRICTS)
RECOMMENDATION:
It is recommended that the City Council authorize the execution of a Maintenance Agreement for
voice and data preventative maintenance and support services with Affiliated Telephone, Inc., for a
combined annual amount of$307,217.00, using Department of Information Resources Contract
No. DIR-TSO-2654 with Avaya, Inc., and Department of Information Resources Contract No. DIR-
TSO-2641 with Juniper Networks, Inc., for the Information Technology Solutions
Department. Affiliated Telephone, Inc., is an authorized reseller of Avaya, Inc., and Juniper
Networks, Inc., products and services.
DISCUSSION:
The City's existing telephone system is a Nortel Private Branch Exchange (PBX) Communications
System purchased in 1997. Nortel was purchased by Avaya, Inc., and the current Nortel PBX will
no longer be continued. This PBX System is currently in operation at most City facilities and
provides public access to our citizens. However, all components of the current network and
telephone systems are at the end-of-life and the City has experienced great difficulty obtaining
refurbished replacement parts and equipment for the systems. Failure to maintain the PBX
System could have a range of negative impacts, including endangerment to public safety due to
disruption in service between the City and the public.
On June 16, 2015, the City Council approved Mayor and Council Communication (M&C) C-27346
authorizing a Professional Services Agreement with Presidio Networked Solutions Group, LLC, for
equipment and professional services for the purpose of beginning the replacement of the City's
network and telephone systems.
This M&C requests authorization for continual monitoring services, routine voice and data
maintenance, and system support provided by Affiliated Telephone, Inc., for the current Avaya
telephone software and equipment and Juniper Networks, Inc., for network communication
equipment during the transition of the City's network and telephone system to a Presidio
Networked Solutions system. The full build-out and migration is expected to take 18 months to
complete.
The Department of Information Resources (DIR) is authorized to offer the Cooperative Purchasing
Program to state agencies, public institutions of higher learning, public school districts and local
http://apps.cfwnet.org/council_packet/mc_review.asp?ID=21691&councildate=12/15/2015[12/16/2015 10:36:41 AM]