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2016 OMS CT W
OF FnR�WORCH APPENDIX B-53
` SE�RiARY Sentari Technologies, Inc.
CSC No. 45120
In accordance with the Professional Services Agreement signed between Sentari Technologies,
Inc. ("Contractor") and the City of Fort Worth ("Client" or "City") effective as of November 6,
2013 and approved by M&C C-26551 on November 5, 2013 (the "Agreement"), this Appendix B-
53 is incorporated into the Professional Services Agreement and hereby reads as follows:
1. The term of this work order shall be extended to end when all services have been
completed under this work order as contemplated herein, but not later than the end
date set forth below.
2. This Work Order incorporates by reference all of the terms and conditions of the
Professional Services Agreement, specifically the services to be provided under
Section 1 of said agreement.
3. The services to be performed under this Work Order shall be as exclusively for
support of the implementation of a new Municipal Court Case Management Software
System as follows:
PROJECT MANAGER—
COURT CASE MANAGEMENT SOFTWARE SYSTEM IMPLEMENTATION
a. Report directly to the Court's Municipal Court Services Assistant Director in conducting the
management of team resources from various Departments throughout the City including
Courts, ITS, Police, Legal, Code and Transportation and Public Works (TPW) during all
phases of the software implementation project, which includes implementation of a new
case management system, configuration, business process reviews, data conversion
and migration, training and resource control
b. Managing coordination of partners and working groups from Police, Legal, Code and TPW
engaged in project work;
c. Close coordination with the CMS vendor Project Manager(s) on the Development of
detailed project planning and control including:
i. Developing and maintaining a detailed project software implementation plan,
including contingency plans
ii. Managing court management software systems project deliverables in line with the
project plan
iii. Recording and managing project issues in standardized Issues Log that is
maintained and easily referenced
d. Resolving Information Technology and other cross-functional issues at project level
Appendix B-53
SENTARI TECHNOLOGIES, INC.
Page 1 of 3 h'
e. Work with City staff to ensure that the City's ITS Change Control procedures are followed
when deploying to production.
f. Monitoring software implementation project progress and performance
g. Coordinating and facilitating project meetings with the project team, steering committee
and other resources as necessary
h. Providing weekly status reports to the project sponsor, Valerie R. Washington, Assistant
City Manager
i. Providing quarterly status reports to the Ad Hoc Council Court Committee
j. Management, oversight and coordination of selected Court Case Management Software
vendor training for City employees within the defined budget
k. Serves as liaison and provides progress updates to the Project Board, which includes
stakeholder groups, and senior management
I. Managing project review and evaluation effort and disseminating those results to the
project sponsor and other appropriate stakeholders
m. Obtaining and confirming final approval of the Court Case Management Software System
design specification from the Project Board and other appropriate project team members
n. Working closely with users such as Court technical staff,judges, prosecutors, public safety
professionals, clerks, and customer services representatives to ensure the project meets
business needs
o. Managing quality user training scheduling for Court IT Professionals
p. Coordinate with Court IT to define and create user test scripts and scenarios to be utilized
in the software testing phase of the project
q. Coordinate and manage the creation of the User Acceptance Testing Plan
r. Performing Vendor Management on the City's behalf with selected Court Case
Management Software Vendor, Journal Technologies Inc., and other third party vendors
(nCourt and Jury Management Systems Inc.,) secured during the system implementation.
Vendor management responsibilities include but are not limited to (i) manage external
vendor relations with the appropriate court stakeholders and City departments; (ii) develop
a tracking mechanism to measure, report and evaluate vendor performance; (iii)
troubleshoot all vendor problems during the implementation; and (iv) make presentations
to management as required.
s. Developing a detailed and documented "Go-Live" software implementation planning
process
Appendix B-53
SENTARI TECHNOLOGIES,INC.
Page 2 of 3
t. Maintaining and filing all project documentation on a City owned and/or operated central
SharePoint site authorized, accessible and approved by the IT Solutions Department
u. Maintaining open communications with IT Solutions Department Project Manager
4. Personnel assigned to provide services under this Work Order:
5. This Appendix B-53 shall terminate immediately in the event the contract personnel
does not begin to provide contract services to the City under this Appendix as of the
Start Date stated above. If the contract personnel begins to provide services, but
Contractor provides notice to the City that the contract personnel will no longer
provide services under the Appendix, and such notice is effective prior to the End
Date stated above, then this Appendix shall terminate immediately as of the effective
date of the notice from Contractor.
Name: Deletrice Lott
Start Date: February 8, 2016
End Date: August 7, 2016
Payment Terms:
Payment Rate: $110.00 per hour
AGREED AND ACCEPTED:
CITY OF FORT WORTH SENTARI TECHNOLOGIES INC.
Sus n nis Signature
Assi tan ity Manager
Date: 2,
Name
APPROVED AS TO FORM AND
LEGALITY:
Title
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Maleshia F rmer Date
Senior Assistant City Attorney
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MiZery J, Kays r, CidsemtW7fi
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Appendix B-53 "' EOFFICIAL ITECORD
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