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MOrOROLA SOLUTIONS
0IyS,,,RFrA108TN City of Fort Worth PremlerOne CSR —Chan a Order 4
Attachment C — Change Order Form
CHANGE ORDER# 4
Date: 11/14/2017
Project Name: PremierOne CSR
Project Number: TXV171101A
Customer Name: City of Fort Worth, Texas
Customer ProjectMgr: Krishna Gollamudi
Contract Number and
Date No.: 48499 Date: 12/23/2016
In accordance with the terms and conditions of the above identified contract between Customer
and Motorola Solutions, the following terms and provisions are mutually agreed to:
1. Purpose of Change Order:
Phase 2 does not include a Vue Works interface. Change Order 4 adds the Vue Works interface to
Phase 2b.
Phase 2 also includes interfaces for departments that are part of Phase 3. Therefore,those interfaces
will be moved to Phase 3 so they can be implemented along with their corresponding department's
CSR configuration.
The Statement of Work specifies Implementation Services Payment Milestones for Phase 2 that are
no longer valid due to the Change Order 3 updates that divide Phase 2 into Phase 2a and Phase 2b.
2. Description of Change:
The following tasks will be added:
(Phase 2b)
6.15 Interface Configuration— Vue Works
6.15.1 Identify City Technical Resource to Support Vue Works Interface
6.15.2 Provide Remote Connectivity to Vue Works Test Database(if needed)
6.15.3 Develop Vue Works Connector
6.15.4 Modify Current Vue Works Interface(if needed)
6.15.5 Deploy Vue Works Connector to Production App Hub
6.15.6 Test Vue Works Interface
6.15.7 Validate Vue Works Interface
6.16 Present Acceptance Certificate for Interface Configuration—Vue Works
OFFICIAL RECORD
CITY SECRRTARY
FT.WORTH,TX
Motorola Solutions Confidential Proprietary
MOTOROLA SOLUTIONS
City of Fort Worth PremierOne CSR —Change Order 4
The following tasks will be moved from Phase 2 to Phase 3:
(Phase 2)
6.7 Interface Configuration—Oracle RightNow(Now Phase 3 Task 6.5)
6.7.1 Identify City Technical Resource to Support Oracle RightNow Interface(Now Phase
3 Task 6.5.1)
6.7.2 Provide Remote Connectivity to Oracle RightNow Test Database (if needed) (Now
Phase 3 Task 6.5.2)
6.7.3 Develop Oracle RightNow Connector(Now Phase 3 Task 6.5.3)
6.7.4 Modify Current Oracle RightNow Interface(if needed)(Now Phase 3 Task 6.5.4)
6.7.5 Deploy Oracle RightNow Connector to Production App Hub (Now Phase 3 Task
6.5.5)
6.7.6 Test Oracle RightNow Interface(Now Phase 3 Task 6.5.6)
6.7.7 Validate Oracle RightNow Interface(Now Phase 3 Task 6.5.7)
6.8 Present Acceptance Certificate for Interface Configuration—Oracle RightNow(Now
Phase 3 Task 6.6)
6.9 Interface Configuration—Maximo(Now Phase 3 Task 6.7)
6.9.1 Identify City Technical Resource to Support Maximo Interface (Now Phase 3 Task
6.7.1)
6.9.2 Provide Remote Connectivity to Maximo Test Database (if needed) (Now Phase 3
Task 6.7.2)
6.9.3 Develop Maximo Connector(Now Phase 3 Task 6.7.3)
6.9.4 Modify Current Maximo Interface(if needed)(Now Phase 3 Task 6.7.4)
6.9.5 Deploy Maximo Connector to Production App Hub(Now Phase 3 Task 6.7.5)
6.9.6 Test Maximo Interface(Now Phase 3 Task 6.7.6)
6.9.7 Validate Maximo Interface(Now Phase 3 Task 6.7.7)
6.10 Present Acceptance Certificate for Interface Configuration—Maximo(Now Phase 3
Task 6.8)
Following is the existing Phase Two—Implementation Services Payment Milestones with notes in
blue font:
Phase Two—Implementation Services Payment Milestones
Deliverable Name Payment
Percentage
Sign Acceptance Certificate for System Configuration Completion 20%
Task 4.1.12—City Manager's Office(Phase 2b)
Task 4.2.12—Mayor's Office(Phase 2b)
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Motorola Solutions Confidential Proprietary
MOTOROLA SOLUTIONS
Cityof Fort Worth PremierOne CSR —Chan a Order 4
Deliverable Name Payment
Percentage
Sign Acceptance Certificate for System Configuration Completion 20%
Task 4.3.12—Park&Recreation(Phase 2a)
Task 4.4.12—Transporation&Public Works(Phase 2b)
Sign Acceptance Certificate for Interface Deployment Completion 20%
Task 6.2—Accela(Phase 2b)
Task 6.4—ITSM(Phase 2b)
Task 6.6—PetPoint(Phase 2a)
Sign Acceptance Certificate for Interface Deployment Completion 20%
Task 6.8—Oracle RightNow(Phase 3)
Task 6.10—Maximo(Phase 3)
Task 6.12—Citizen Mobile(Phase 2b)
Task 6.14—PremierOne CSR Mobile(Phase 2a)
Sign Acceptance Certificate for On-site Go-Live Support Completion 20%
Task 12.8—On-Site Go Live(Phase 2a and 2b)
Total 100%
Following is the new Phase Two—Implementation Services Payment Milestones with notes in blue
font:
Phase Two—Implementation Services Payment Milestones
Deliverable Name Payment
Percentage
Sign Acceptance Certificate for Phase 2a System Configuration 20%
Completion
Task 4.3.12—Park&Recreation(Phase 2a)
Task 6.6—Animal Care &Control(Phase 2a)
Sign Acceptance Certificate for Phase 2a Interface Deployment 20%
Completion
Task 6.6—PetPoint(Phase 2a)
Task 6.14—PremierOne CSR Mobile(Phase 2a)
Sign Acceptance Certificate for Phase 2b System Configuration 20%
Completion
Task 4.1.12—City Manager's Office(Phase 2b)
Task 4.2.12—Mayor's Office(Phase 2b)
Task 4.4.12—Transporation&Public Works(Phase 2b)
3
Motorola Solutions Confidential Proprietary
MOTOROLA SOLUTIONS
City of Fort Worth PremierOne CSR —Change Order_4_
Deliverable Name Payment
Percentage
Sign Acceptance Certificate for Phase 2b Interface Deployment 20%
Completion
Task 6.2—Accela(Phase 2b)
Task 6.4—ITSM(Phase 2b)
Task 6.12—Citizen Mobile(Phase 2b)
Task 6.16 —Vue Works(Phase 2b)
Sign Acceptance Certificate for On-site Go-Live Support Completion 20%
Task 12.8—On-Site Go Live(Phase 2a and 2b)
Total 100%
Following is the new Phase Three—Implementation Services Payment Milestones with additions in
blue font:
Phase Three—Implementation Services Payment Milestones
Deliverable
Percentage
Sign Acceptance Certificate for System Configuration Completion 20%
(Tasks 4.1.12,4.2.12,4.3.12 and 4.4.12)
Sign Acceptance Certificate for System Configuration Completion 20%
(Tasks 4.5.12,4.6.12,4.7.12 and 4.8.12)
Sign Acceptance Certificate for System Configuration Completion 20%
(Tasks 4.9.12,4.10.12,4.11.12 and 4.12.12)
Sign Acceptance Certificate for Interface Deployment Completion 20%
(Tasks 6.2 &6.4)
Task 6.6—Oracle RightNow(Phase 3)
Task 6.8 —Maximo(Phase 3)
Sign Acceptance Certificate for On-site Go-Live Support Completion 20%
(Task 10.8)
Total 100%
2.Equipment and Services Required:
Not applicable.
3. The Contract Price will be adjusted as follows:No charge
Previous Contract Value =$3,004,564
Change Order 4 Value =$ 0
New Contract Price =$3,004,564
4. Payment Schedule for this Change Order: Not applicable
4
Motorola Solutions Confidential Proprietary
MOTOROLA SOLUTIONS
City of Fort Worth PremierOne CSR —Change Order 4
Milestone Event Due Amount Due
5.The Contract Completion Date will be adjusted as follows:
Ori mall Scheduled Com letion Date Phase 2 : 01/22/2019
Revised Completion Date Phase 2): N.A.
6.Other Time Line Changes:
Not Applicable
If there are any inconsistencies between the provisions of this Change Order and the provisions of the
Agreement, the provisions of this Change Order shall prevail. Except as specifically stated in this Change
Order, the Agreement and previous Change Orders are in all other respects ratified, confirmed and will
continue in full force and effect.
Reviewed and Approved: Date: 11/28/2017
Motorola Project Manager
IN WITNESS WHEREOF the parties have executed this Change Order as of the above Effective Date.
MOTOROLA SOLUTIO
By: '44Date: Q1221,'741-7
Tenn Graves,Vice President,Motorola Solutions
CITY OF FORT WORTH,TEXAS
B ti ^'�� �°n"� Date: io I
By: l� 1 � � %
u Alanis
Assistant City Manager
5
Motorola Solutions Confidential Proprietary
Motorola CSC 48499 Change Order#4
Contract Compliance Manager: MROVED AS TO F RM AND LEGALITY.-
By signing I acknowledge that I am the person responsible
for the monitoring and administration of this contract, includingKul TA i
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ensuring all performance and reporting requirements. C A�
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teve St eiffe
Assistant Director,IT Solutions Department
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Macy J. Secretary ,
OFFICIAL RECORD
CITY SECRETARY
FT.NORTH,TX