HomeMy WebLinkAboutContract 50403 CITY SECR
VENDOR AGREEMENT CONTRACT
REC�wE� COMPREHENSIVE ENERGY ASSISTANCE PROGRAM (CEAP)
R15201�
MA Accent Enerav Texas LP dba IGS Enerav
C�C1 SEC*TE VNH
And
CITY OF FORT WORTH NEIGHBORHOOD SERVICES DEPARTMENT
The purpose of the Comprehensive Energy Assistance Program (CEAP) funded from the Low-Income Home
Energy Assistance Program (LIHEAP) grant is to maintain an energy supply to heat and cool the residences
of eligible low-income clients.
For purposes of this agreement, a Retail Electric Provider is defined as a municipal owned utility, an electric
co-operative, or an investor-owned utility as certified by the Texas Public Utility Commission.
The Retail Electric Provider, (or "Vendor,") agrees to honor the purpose of the CEAP and to accept
pledges of payment from CEAP agencies only for certified customers to whom Vendor continues to
provide energy services. The Energy Assistance Provider, (or"Agency"), agrees to make payment(s)
only for eligible low-income clients.
This vendor agreement is by and between: CITY OF FORT WORTH and
Vendor and Agency agrees to assist customers in the following counties: TARRANT COUNTY
This agreement shall be effective from the 1st day of January 2018 for a period not to exceed two years from
the effective date. Either party may terminate this agreement by written notice. Such written notice of
termination shall not affect any obligation by either party incurred prior to the receipt of such notice. Notice
shall be sent via certified mail with return receipt requested to the following addresses:
Accent Enerav Texas LP dba IGS Enerav
(Vendor Name)
6100 Emerald Parkwav Dublin. OH 43016
(Vendor Address) (City,St.,Zip)
CITY OF FORT WORTH
NEIGHBORHOOD SERVICES DEPARTMENT
200 TEXAS STREET
FORT WORTH, TX 76102
The Agency named above represents and warrants to Vendor that it is a subrecipient of the Texas
Department of Housing and Community Affairs ("TDHCA") and as such is authorized and has received
funding from the TDHCA to provide bill payment assistance service for eligible low-income households.
The Vendor named above is a Retail Electric Provider certified by the Public Utility Commission of Texas and
represents and warrants that it is authorized to receive payments from Agency on behalf of a customer that
the Agency has determined to be eligible under the CEAP guidelines and as such is a "Certified Customer".
Vendor will, with reference to a Certified Customer:
1. Extend the CEAP applicant's electric services for up to five (5) business days while the Agency
determines whether the CEAP applicant is eligible pursuant to the CEAP guidelines;
2. Upon accepting pledge from Agency for Certified Customer, note the account, and continue or restore
electric service to Certified Customer without any increase in kilowatt charges, services charges, or
other charges affecting the total cost of the bill; 011TICIAL VNICORQ
3. Invoice the Certified Customer in accordance with Vendor's normal billing pre ATY Sec. WARY
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VENDOR AGREEMENT
COMPREHENSIVE ENERGY ASSISTANCE PROGRAM (CEAP)
4. Upon verbal or written request form Agency, provide at no cost to the Agency the Certified Customer's
billing and usage history for the previous twelve (12) months, or available history plus monthly
estimates if less than 12 months of billing history and usage is available.
5. Vendor will transmit such billing history via electronic mail or facsimile no later than the end of the next
business day following the request. All histories will be provided in accordance with PUC Subst.R
Section 25.472(b)(4).
6. Work with Agency and Certified Customer to explore the feasibility of offering flexible payment
arrangements that may include, without limitation, waiving security deposits, reconnect fees,
application fees, and all other fees whenever possible;
7. Not discriminate against Certified Customer in price or services, including the availability of deferred
payment plans, level or average payment plans, discount, budget, advance payment or other credit
plans;
8. Not refuse to provide electric services or otherwise discriminate in the marketing and provision of
electric service to any Certified Customer because of race, creed, color, national origin, ancestry, sex,
marital status, lawful source of income, level of income, disability, financial status, location of customer
in an economically distressed geographic area, or qualification for low-income or energy-efficiency
services;
9. Allow Agency forty-five (45) days from the date of the pledge to forward payment to the vendor.
Vendor agrees not to consider the portion of the Certified Customer's account to be paid by the
Agency delinquent if said payment is received within the above mentioned forty-five (45) day period
and Vendor is provided with a signed pledge from the Agency within 5 days of identifying a Certified
Customer and making the pledge;
10. Not interrupt services if Certified Customer enters into an agreement with the Vendor concerning how
the Certified Customer will pay the balance owed Vendor and the Certified Customer is meeting the
obligations under such agreement.
The Agency will:
1. Not provide pledges on behalf of a Certified Customer to Vendor without having adequate funds to pay
such pledge;
2. Pay pledges within forty-five (45) days of making pledge to Vendor;
3. Determine if a customer is a Certified Customer within five (5) business days of contacting Vendor;
4. Provide Vendor a list of names, telephone numbers and e-mail addresses of Agency staff designated
to make pledges on behalf of the Agency and Certified Clients.
The terms of any confidential transaction under this agreement or any other information exchanged by the
Agency and Vendor relating to any transaction shall not be disclosed to any person not employed or retained
by the Agency or Vendor, their affiliates, or brokers, except to the extent disclosure is 1) required by law; 2)
necessary to disclose to the other party in connection with a dispute between the parties; 3) otherwise
permitted by written consent of the other party; 4) required by guarantors to be disclosed; 5) information which
must be disclosed to a third party to transmit energy; 6)to meet reliability council, regulatory, administrative,
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VENDOR AGREEMENT
COMPREHENSIVE ENERGY ASSISTANCE PROGRAM (CEAP)
judicial, governmental, or regulated commodity exchange requirements, where necessary; or 7) of information
which was or is hereafter in the public domain (except by breach of this Agreement).
The Vendor acknowledges that in accordance with Chapter 2270 of the Texas Government Code, the Agency
is prohibited from entering into a contract with a company for goods or services unless the contract contains a
written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during
the term of the contract. The terms "boycott Israel' and "company" shall have the meanings ascribed to those
terms in Section 808.001 of the Texas Government Code. By signing this contract, the Vendor certifies
that Vendor's signature provides written verification to the City that Vendor.(1) does not boycott
Israel;and(2) will not boycott Israel during the term of the contract.
Please Be Aware That It Is The Vendor's Responsibility To Notify The City of Fort Worth
Of Any Changes In Contact Information;
Address for Payments, Phone#for Pledges, Email Contact Address, Etc.
Lani Navlor 614-659-5376 Lani.navlorna.iaseneray.com
Customer Care Supervisor Name Telephone E-mail Address
Are telephone pledges accepted? x❑ Yes ❑ No 614-659-5376
Phone#for Phoned Pledges, requests
Best method for making pledges and requests (Check one or both)
877-517-8659 collectionsQiesenerev.com
x❑ Customer Care Fax# x❑ Customer Care Email Address
PAYMENT MAILING ADDRESS:
IGS Fnerav IGS Enerev
Department Attention Name
PO Box 2901 Phoenix.AZ 85062-2901
Address for Registered Mail Delivery City, State, Postal Zip
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Aut orized Vendor Signature Date Agreement Signed
Amy Gilmore collectionsna.iesenerev.com
Typed Name of Authorized Signature E-mail Address
VP of Finance 614-659-5376
Title of Authorized Signature (Area Code) Telephone Number
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VENDOR AGREEMENT
COMPREHENSIVE ENERGY ASSISTANCE PROGRAM (CEAP)
CITY OF FORT WORTH, TEXAS:
Fernando Costa Date
Assistant City Manager
APPROVED AS TO FORM AND LEGALITY:
PaigeWe-bane
Assistant City Attorney I
FOR
ATTEST:
'Z
By: �-
Mc,4 J. ayser
City Secretary '
Z y:
Contract Authorization:
M&C: N/A
Date Approved: N/A
CONTRACT COMPLIANCE MANAGER:
By signing below, I acknowledge that I am the person responsible for the monitoring and administration of this
contract, including ensuring all performance and reporting requirements.
h
Sonia Singleton
Assistant Director
OFFICIAL.RECORD
CITY SECRETARY
FT.WORTH,TX
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