HomeMy WebLinkAboutContract 51991 City Secretary Contract No. 510191
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PROFESSIONAL SERVICES AGREEMENT
(Information Technology)
This PROFESSIONAL SERVICES AGREEMENT("Agreement")is made and entered into by and
between the CITY OF FORT WORTH(the"City"or"Client'),a home-rule municipal corporation situated
in portions of Tarrant,Denton,Johnson and Wise Counties,Texas,acting by and through its duly authorized
Assistant City Manager,and Insight Global,LLC ("Consultant"), a Delaware Limited Liability Company,
and acting by and through Chad Wade, its duly authorized Senior Account Manager. City and Consultant
are each individually referred to herein as a"party"and collectively referred to as the"parties."
CONTRACT DOCUMENTS:
The Contract documents shall include the following:
1. This for Professional Services Agreement;
2. Exhibit A—Statement of Work Plus Any Amendments to the Statement Of Work;
3. Exhibit B—Professional Staffing Hourly Rates and Right to Hire/Placement Costs;
4. Exhibit C—Non-Disclosure Agreement;
5. Exhibit D—Network Access Agreement;
6. Exhibit E—Signature Verification Form; and
7. Exhibit F—GSA Contract GS-35F-0247Y
All Exhibits attached hereto are incorporated herein and made a part of this Agreement for all purposes. In
the event of any conflict between the documents, the terms and conditions of this Professional Services
Agreement shall control.
The term"Consultant"or"Contractor"shall include the Consultant or Contractor,and its officers, agents,
employees,representatives,servants,contractors or subcontractors.
The term"City"shall include its officers,employees,agents,and representatives.
1. Scope of Services. Consultant hereby agrees,with good faith and due diligence,to provide
the City with professional consulting services for the purpose of staff augmentation,permanent placements,
and specific contractor project duties as defined by the City for technology related services. Specifically,
Consultant will perform all duties outlined and described in the Statement of Work,which is attached hereto
as Exhibit"A" and incorporated herein for all purposes, and further referred to herein as the "Services."
Consultant shall perform the Services in accordance with standards in the industry for the same or similar
services. In addition,Consultant shall perform the Services in accordance with all applicable federal,state,
and local laws, rules, and regulations. If there is any conflict between this Agreement and Exhibit A, the
terms and conditions of this Agreement shall control.
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2. Term. This Agreement shall commence upon final execution("Effective Date")and shall
expire on March 18,2022("Expiration Date"),unless terminated earlier in accordance with the provisions
of this Agreement or otherwise extended by the parties.
3. Compensation. The City shall pay Consultant per terms of individual executed work
orders in accordance with the provisions of this Agreement and Exhibit`B,Professional Staffing Hourly
Rates and Permanent Placement Costs,which is attached hereto and incorporated for all purposes herein.
Each work order shall set forth the name of the Consultant personnel to provide the services,the specific
project to which the personnel will be assigned,the specific services to be provided by the personnel,the
start and end date of the work to be performed, the hourly rate or salary of the personnel; and any other
regulations as agreed to by the parties that may apply to the specific personnel. In no event shall the City
be liable for any overtime rates or overtime pay for Consultant personnel, regardless of the number of
hours worked by Consultant personnel, unless overtime is preapproved by the City. Consultant shall be
solely responsible for any required overtime pay for its personnel.
This is a non-exclusive Agreement, and services will be provided by Consultant based on the
City's staffing needs and the availability of qualified Consultant resources. No specific contract amount
is guaranteed. The Fort Worth City Council has authorized a total aggregate appropriation for staff aug-
mentation contracts,including this Agreement,in the amount of$2,100,000.00 annually. Invoices will be
paid by the city based solely on the hourly rates set forth in Exhibit B. All compensation is inclusive of
all work orders and expenses.
Consultant shall not perform any additional services for the City not specified by this Agreement
unless the City requests and approves in writing the additional costs for such services. The City shall not
be liable for any additional expenses of Consultant not specified by this Agreement unless the City first
approves such expenses in writing.
4. Termination.
4.1. Convenience. Either the City or Consultant may terminate this Agreement at any
time and for any reason by providing the other party with 30 days written notice of termination.
4.2. Breach. If either party commits a material breach of this Agreement, the non-
breaching Party must give written notice to the breaching party that describes the breach in
reasonable detail. The breaching party must cure the breach ten(10)calendar days after receipt of
notice from the non-breaching party,or other time frame as agreed to by the parties.If the breaching
party fails to cure the breach within the stated period of time, the non-breaching party may, in its
sole discretion, and without prejudice to any other right under this Agreement, law, or equity,
immediately terminate this Agreement by giving written notice to the breaching party.
4.3. Fiscal Funding Out.In the event no funds or insufficient funds are appropriated by
the City in any fiscal period for any payments due hereunder, the City will notify Consultant of
such occurrence and this Agreement shall terminate on the last day of the fiscal period for which
appropriations were received without penalty or expense to the City of any kind whatsoever,except
as to the portions of the payments herein agreed upon for which funds have been appropriated.
4.4. Duties and Obligations of the Parties. In the event that this Agreement is
terminated prior to the Expiration Date,the City shall pay Consultant for services actually rendered
up to the effective date of termination and Consultant shall continue to provide the City with
services requested by the City and in accordance with this Agreement up to the effective date of
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termination.Upon termination of this Agreement for any reason,Consultant shall provide the City
with copies of all completed or partially completed documents prepared under this Agreement.In
the event Consultant has received access to City information or data as a requirement to perform
services hereunder,Consultant shall return all City provided data to the City in a machine readable
format or other format deemed acceptable to the City.
5. Disclosure of Conflicts and Confidential Information.
5.1. Disclosure of Conflicts.Consultant hereby warrants to the City that Consultant has
made full disclosure in writing of any existing or potential conflicts of interest related to
Consultant's serviceg under this Agreement.In the event that any conflicts of interest arise after the
Effective Date of this Agreement,Consultant hereby agrees immediately to make full disclosure to
the City in writing.
5.2. Confidential Information. The City acknowledges that Consultant may use
products,materials,or methodologies proprietary to Consultant.The City agrees that Consultant's
provision of services under this Agreement shall not be grounds for the City to have or obtain any
rights in such proprietary products,materials, or methodologies unless the parties have executed a
separate written agreement with respect thereto. Consultant,for itself and its officers, agents and
employees,agrees that it shall treat all information provided to it by the City("City Information")
as confidential and shall not disclose any such information to a third party without the prior written
approval of the City.
5.3. Unauthorized Access. Consultant shall store and maintain City Information in a
secure manner and shall not allow unauthorized users to access,modify,delete or otherwise corrupt
City Information in any way.Consultant shall notify the City immediately if the security or integrity
of any City information has been compromised or is believed to have been compromised, in which
event,Consultant shall,in good faith,use all commercially reasonable efforts to cooperate with the
City in identifying what information has been accessed by unauthorized means and shall fully
cooperate with the City to protect such information from further unauthorized disclosure.
6. Right to Audit.
6.1. Consultant agrees that the City shall, until the expiration of three (3)years after
final payment under this Agreement,have access to and the right to examine at reasonable times
any directly pertinent books, documents, papers and records of the Consultant involving
transactions relating to this Agreement at no additional cost to the City. Consultant agrees that the
City shall have access during normal working hours to all necessary Consultant facilities and shall
be provided adequate and appropriate work space in order to conduct audits in compliance with the
provisions of this section. The City shall give Consultant not less than 10 days written notice of
any intended audits.
6.2. Consultant further agrees to include in all its subcontractor agreements hereunder
a provision to the effect that the subcontractor agrees that the City shall, until expiration of three
(3) years after final payment of the subcontract, have access to and the right to examine at
reasonable times any directly pertinent books,documents,papers and records of such subcontractor
involving transactions related to the subcontract, and further that City shall have access during
normal working hours to all subcontractor facilities and shall be provided adequate and appropriate
work space in order to conduct audits in compliance with the provisions of this paragraph. City
shall give subcontractor not less than 10 days written notice of any intended audits.
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7. Independent Contractor. It is expressly understood and agreed that Consultant shall operate
as an independent contractor as to all rights and privileges granted herein,and not as agent,representative
or employee of the City. Subject to and in accordance with the conditions and provisions of this Agreement,
Consultant shall be responsible for the negligent acts and omissions of its officers, agents, servants,
employees, contractors and subcontractors. Consultant acknowledges that the doctrine of respondeat
superior shall not apply as between the City, its officers, agents, servants and employees,and Consultant,
its officers, agents, employees, servants, contractors and subcontractors. Consultant further agrees that
nothing herein shall be construed as the creation of a partnership or joint enterprise between City and
Consultant. It is further understood that the City shall in no way be considered a Co-employer or a Joint
employer of Consultant or any officers, agents, servants, employees or subcontractors of Consultant.
Neither Consultant,nor any officers, agents, servants, employees or subcontractors of Consultant shall be
entitled to any employment benefits from the City. Consultant shall be responsible and liable for any and
all payment and reporting of taxes on behalf of itself,and any of its officers,agents,servants,employees or
subcontractors.
8. LIABILITY AND INDEMNIFICATION.
8.1. LIABILITY - CONSULTANT SHALL BE LIABLE AND RESPONSIBLE
FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL
INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR
CHARACTER,WHETHER REAL OR ASSERTED,TO THE EXTENT CAUSED BY THE
NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL
MISCONDUCT OF CONSULTANT, ITS OFFICERS, AGENTS, SERVANTS OR
EMPLOYEES.Notwithstanding the foregoing,in no event will either party to this Agreement
be liable for incidental, consequential, punitive, indirect or special damages, including,
without limitation,interruption or loss of business,profit or goodwill.In no event shall either
party's liability to the other Party exceed, the fees received by Consultant from the City
during the preceding six (6) month period, whether arising from an alleged breach of this
Agreement,an alleged tort or any other cause of action.
8.2. INDEMNIFICATION - CONSULTANT HEREBY COVENANTS AND
AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY, ITS
OFFICERS,AGENTS,SERVANTS AND EMPLOYEES,FROM AND AGAINST ANY AND
ALL CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER,WHETHER REAL OR
ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS) PERSONAL INJURY,
INCLUDING DEATH,TO ANY AND ALL PERSONS,AND DAMAGES FOR CLAIMS OF
INTELLECTUAL PROPERTY INFRINGEMENT, ARISING OUT OF WITH THIS
AGREEMENT,TO THE EXTENT CAUSED BY THE negligent ACTS OR OMISSIONS OF
CONSULTANT, ITS OFFICERS, AGENTS, SUBCONTRACTORS, SERVANTS OR
EMPLOYEES.
8.3. INTELLECTUAL PROPERTY INFRINGEMENT.
8.3.1. The Consultant warrants that all Deliverables, or any part thereof,
furnished hereunder, including but not limited to: programs, documentation,
software,analyses,applications,methods,ways,and processes(in this Section 8C each
individually referred to as a"Deliverable"and collectively as the"Deliverables,")do
not infringe upon or violate any patent,copyrights,trademarks,service marks,trade
secrets,or any intellectual property rights or other third party proprietary rights,in
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the performance of services under this Agreement.
8.3.2. Consultant shall be liable and responsible for any and all claims made
against the City for infringement of any patent,copyright,trademark,service mark,
trade secret, or other intellectual property rights by the use of or supplying of any
Deliverable(s)in the course of performance or completion of,or in any way connected
with providing the services, or the City's continued use of the Deliverable(s)
hereunder.; provided,however,this will not apply to the extent the underlying allegation arises
from(a)modifications to the Services or Deliverables not authorized or made by Consultant;or(b)
Consultant's compliance with designs or instructions provided by City in writing.
8.3.3. Consultant agrees to indemnify,defend,settle,or pay, at its own cost
and expense,including the payment of attorney's fees,any claim or action against the
City for infringement of any patent, copyright, trade mark, service mark, trade
secret, or other intellectual property right arising from City's use of the
Deliverable(s), or any part thereof, in accordance with this Agreement, it being
understood that this agreement to indemnify, defend, settle or pay shall not apply if
the City modifies or misuses the Deliverable(s).So long as Consultant bears the cost
and expense of payment for claims or actions against the City pursuant to this section
8,Consultant shall have the right to conduct the defense of any such claim or action
and all negotiations for its settlement or compromise and to settle or compromise any
such claim; however,City shall have the right to fully participate in any and all such
settlement, negotiations, or lawsuit as necessary to protect the City's interest, and
City agrees to cooperate with Consultant in doing so.In the event City,for whatever
reason,assumes the responsibility for payment of costs and expenses for any claim or
action brought against the City for infringement arising under this Agreement, the
City shall have the sole right to conduct the defense of any such claim or action and
all negotiations for its settlement or compromise and to settle or compromise any such
claim; however, Consultant shall fully participate and cooperate with the City in
defense of such claim or action. City agrees to give Consultant timely written notice
of any such claim or action,with copies of all papers City may receive relating thereto.
Notwithstanding the foregoing,the City's assumption of payment of costs or expenses
shall not eliminate Consultant's duty to indemnify the City under this Agreement.If
the Deliverable(s), or any part thereof,is held to infringe and the use thereof is
enjoined or restrained or, if as a result of a settlement or compromise, such use is
materially adversely restricted,Consultant shall,at its own expense and as City's sole
remedy,either: (a)procure for City the right to continue to use the Deliverable(s);or
(b) modify the Deliverable(s) to make them/it non-infringing, provided that such
modification does not materially adversely affect City's authorized use of the
Deliverable(s);or(c)replace the Deliverable(s)with equally suitable,compatible,and
functionally equivalent non-infringing Deliverable(s)at no additional charge to City;
or (d) if none of the foregoing alternatives is reasonably available to Consultant,
terminate this Agreement,subsequent to which termination City may seek any and all
remedies available to City under law. CONSULTANT'S OBLIGATIONS
HEREUNDER SHALL BE SECURED BY THE REQUISITE INSURANCE
COVERAGE AND AMOUNTS SET FORTH IN SECTION 10 OF THIS
AGREEMENT.
9. Assignment and Subcontracting.
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9.1. Consultant shall not assign or subcontract any of its duties, obligations or rights
under this Agreement without the prior written consent of the City. If the City grants consent to an
assignment,the assignee shall execute a written agreement with the City and the Consultant under
which the assignee agrees to be bound by the duties and obligations of Consultant under this
Agreement. The Consultant and assignee shall be jointly liable for all obligations under this
Agreement prior to the assignment. If the City grants consent to a subcontract, the subcontractor
shall execute a written agreement with the Consultant referencing this Agreement under which the
subcontractor shall agree to be bound by the duties and obligations of the Consultant under this
Agreement as such duties and obligations may apply.The Consultant shall provide the City with a
fully executed copy of any such subcontract.
10. Insurance.
10.1. The Consultant shall carry the following insurance coverage with a company that
is licensed to do business in Texas or otherwise approved by the City:
10.1.1. Commercial General Liability:
10.1.1.1. Combined limit of not less than $2,000,000 per
occurrence;$4,000,000 aggregate;or
10.1.1.2. Combined limit of not less than $1,000,000 per
occurrence; $2,000,000 aggregate and Umbrella Coverage in the amount of
$4,000,000. Umbrella policy shall contain a follow-form provision and shall
include coverage for personal and advertising injury.
10.1.2. Automobile Liability Insurance covering any vehicle used in providing
services under this Agreement, including owned, non-owned, or hired vehicles, with a
combined limit of not less than$1,000,000 per occurrence.
10.1.3. Professional Liability(Errors & Omissions)in the amount of$1,000,000
per claim and$1,000,000 aggregate limit.
10.1.4. Statutory Workers' Compensation and Employers' Liability Insurance
requirements per the amount required by statute.
10.1.5. Technology Liability(Errors&Omissions)
10.1.5.1. Combined limit of not less than $2,000,000 per
occurrence; $4million aggregate or
10.1.5.2. Combined limit of not less than $1,000,000 per
occurrence; $2,000,000 aggregate and Umbrella Coverage in the amount of
$4,000,000. Umbrella policy shall contain a follow-form provision and shall
include coverage for personal and advertising injury. The umbrella policy shall
cover amounts for any claims not covered by the primary Technology Liability
policy.Defense costs shall be outside the limits of liability.
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10.1.5.3. Coverage shall include, but not be limited to, the
following:
10.1.5.3.1. Failure to prevent unauthorized access;
10.1.5.3.2. Unauthorized disclosure of information;
10.1.5.3.3. Implantation of malicious code or computer
virus;
10.1.5.3.4. Fraud, Dishonest or Intentional Acts with final
adjudication language;
10.1.5.3.5. Intellectual Property Infringement coverage,
specifically including coverage for intellectual property infringement
claims and for indemnification and legal defense of any claims of
intellectual property infringement, including infringement of patent,
copyright, trade mark or trade secret, brought against the City for use of
Deliverables, Software or Services provided by Consultant under this
Agreement;
10.1.5.3.6. Technology coverage may be provided through
an endorsement to the Commercial General Liability (CGL) policy, a
separate policy specific to Technology E&O, or an umbrella policy that
picks up coverage after primary coverage is exhausted.Either is
acceptable if coverage meets all other requirements.Technology coverage
shall be written to indicate that legal costs and fees are considered outside
of the policy limits and shall not erode limits of liability. Any deductible
will be the sole responsibility of the Consultant and may not exceed
$50,000 without the written approval of the City. Coverage shall be
claims-made, with a retroactive or prior acts date that is on or before the
effective date of this Agreement. Coverage shall be maintained for the
duration of the contractual agreement and for two (2) years following
completion of services provided. An annual certificate of insurance,or a
full copy of the policy if requested, shall be submitted to the City to
evidence coverage; and
10.1.5.3.7. Any other insurance as reasonably requested by
City.
10.2. General Insurance Requirements:
10.2.1. All applicable policies shall name the City as an additional insured
thereon, as its interests may appear. The term City shall include its employees, officers,
officials,agents,and volunteers in respect to the contracted services.
10.2.2. The workers' compensation policy shall include a Waiver of Subrogation
(Right of Recovery)in favor of the City of Fort Worth.
10.2.3. A minimum of Thirty (30) days' notice of cancellation or reduction in
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limits of coverage shall be provided to the City. Ten(10)days' notice shall be acceptable
in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City
of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City
Attorney at the same address.
10.2.4. The insurers for all policies must be licensed and/or approved to do
business in the State of Texas. All insurers must have a minimum rating of A-VII in the
current A.M.Best Key Rating Guide,or have reasonably equivalent financial strength and
solvency to the satisfaction of Risk Management. If the rating is below that required,
written approval of Risk Management is required.
10.2.5. Any failure on the part of the City to request required insurance
documentation shall not constitute a waiver of the insurance requirement.
10.2.6. Certificates of Insurance evidencing that the Consultant has obtained all
required insurance shall be delivered to and approved by the City's Risk Management
Division prior to execution of this Agreement.An umbrella or excess liability insurance policy
may be used to supplement the Consultant's policy limits to satisfy the full policy limits required by
the Agreement.
11. Compliance with Laws,Ordinances,Rules and Regulations. Consultant agrees to comply
with all applicable federal, state and local laws, ordinances, rules and regulations. If the City notifies
Consultant of any violation of such laws, ordinances, rules or regulations, Consultant shall immediately
desist from and correct the violation.
12. Non-Discrimination Covenant._Consultant,for itself,its personal representatives,assigns,
subcontractors and successors in interest,as part of the consideration herein,agrees that in the performance
of Consultant's duties and obligations hereunder, it shall not discriminate in the treatment or employment
of any individual or group of individuals on any basis prohibited by law. If any claim arises from an alleged
violation of this non-discrimination covenant by Consultant, its personal representatives, assigns,
subcontractors or successors in interest, Consultant agrees to assume such liability and to indemnify and
defend the City and hold the City harmless from such claim to the extent Consultant is responsible for
discrimination claim.
13. Notices. Notices required pursuant to the provisions of this Agreement shall be
ed
conclusively determinto have been delivered when (1) hand-delivered to the other party, its agents,
employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the
transmission,or(3)received by the other party by United States Mail,registered,return receipt requested,
addressed as follows:
TO THE CITY. TO CONSULTANT:
City of Fort Worth Insight Global,LLC
Attn:Assistant City Manager Attn: David Lowance,General Counsel
200 Texas Street 4170 Ashford Dunwoody Road,Suite 220 Atlanta,
Fort Worth TX 76102 GA 30319Facsimile:
Facsimile: (817)392-6134
With Copy to the City Attorney
at same address
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14. Solicitation of Employees. Neither the City nor Consultant shall, during the term of this
Agreement and additionally for a period of one year after its termination,solicit for employment or employ,
whether as employee or independent contractor, any person who is or has been employed by the other
during the term of this Agreement to the extent permitted by applicable law and only for those employees
engaged by or introduced to either party under the terms of this Agreement.This provision shall not apply
to an employee who responds to a general solicitation or advertisement of employment by either party.
15. Governmental Powers. It is understood and agreed that by execution of this Agreement,
the City does not waive or surrender any of its governmental powers.
16. No Waiver. The failure of the City or Consultant to insist upon the performance of any
term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of
the City's or Consultant's respective right to insist upon appropriate performance or to assert any such right
on any future occasion.
17. Governing Law and Venue. This Agreement shall be construed in accordance with the laws
of the State of Texas. If any action, whether real or asserted,at law or in equity, is brought on the basis of
this Agreement,venue for such action shall lie in state courts located in Tarrant County,Texas or the United
States District Court for the Northern District of Texas,Fort Worth Division.
18. Severability. If any provision of this Agreement is held to be invalid. illegal or
unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be
affected or impaired.
19. Force Majeure. The City and Consultant shall exercise their best efforts to meet their
respective duties and obligations as set forth in this Agreement,but shall not be held liable for any delay or
omission in performance due to force majeure or other causes beyond their reasonable control (force
majeure),including,but not limited to,compliance with any government law,ordinance or regulation,acts
of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor
restrictions by any governmental authority,transportation problems and/or any other similar causes.
20. Headings Not Controlling. Headings and titles used in this Agreement are for reference
purposes only and shall not be deemed a part of this Agreement.
21. Review of Counsel. The parties acknowledge that each party and its counsel have reviewed
this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved
against the drafting party shall not be employed in the interpretation of this Agreement or exhibits hereto.
22. Amendments. No amendment of this Agreement shall be binding upon a party hereto
unless such amendment is set forth in a written instrument, and duly executed by an authorized
representative of each party.
23. Entirety of Agreement. This Agreement, including any exhibits attached hereto and any
documents incorporated herein by reference,contains the entire understanding and agreement between the
City and Consultant,their assigns and successors in interest, as to the matters contained herein.Any prior
or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with
any provision of this Agreement.
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24. Counterparts. This Agreement may be executed in one or more counterparts and each
counterpart shall,for all purposes,be deemed an original,but all such counterparts shall together constitute
one and the same instrument.An executed Agreement,modification,amendment,or separate signature page
shall constitute a duplicate if it is transmitted through electronic means, such as fax or e-mail,and reflects
the signing of the document by any party. Duplicates are valid and binding even if an original paper
document bearing each party's original signature is not delivered.
25. Warranty of Services. Consultant warrants that its services will be of a professional quality
and conform to generally prevailing industry standards. City must give written notice of any breach of this
warranty within thirty(30)days from the date that the services are completed. In such event,at Consultant's
option, Consultant shall either (a) use commercially reasonable efforts to re-perform the services in a
manner that conforms with the warranty; provided, however, that such repair or reperformance does not
exceed forty(40)hours of services reperformed per claim. ,or
26. Acceptance. CITY shall review and approve time sheets for each Consultant employee
promptly at the end of each week.CITY's approval of such time sheets shall be evidenced by its signature
thereon or,if electronic time sheets are used, by the electronic approval method in the applicable electronic
timekeeping system. Such approval shall constitute acceptance of the work performed by the Consultant
employee(s) and CITY's agreement to pay Consultant. Acceptance by CITY shall not be unreasonably
withheld.CITY must provide written notice to Consultant of a good-faith dispute within 10 days of receipt of
the time sheet. CITY shall be deemed to have accepted the time sheet and the services provided if CITY
fails to notify Consultant of such a dispute or fails to approve within 10 days of receipt of the time sheet.
Time sheets shall be consolidated by Consultant employee, by week.
27. Network Access.
27.1. City Network Access.If Consultant,and/or any of its employees,officers,agents,
servants or subcontractors(for purposes of this section"Consultant Personnel"),requires access to
the City's computer network in order to provide the services herein,Consultant shall execute and
comply with the Network Access Agreement which is attached hereto as Exhibit "D" and
incorporated herein for all purposes.
27.2. Federal Law Enforcement Database Access. If Consultant, or any Consultant
Personnel,requires access to any federal law enforcement database or any federal criminal history
record information system, including but not limited to Fingerprint Identification Records System
("FIRS"),Interstate Identification Index System("III System'),National Crime Information Center
("NCIC")of National Fingerprint File ("NFF"), or Texas Law Enforcement Telecommunications
Systems ("TLETS"), that is governed by and/or defined in Title 28, Code of Federal Regulations
Part 20 ("CFR Part 20"), for the purpose of providing services for the administration of criminal
justice as defined therein on behalf of the City or the Fort Worth Police Department, under this
Agreement, Consultant shall comply with the Criminal Justice Information Services Security
Policy and CFR' Part 20, as amended, and shall separately execute the Federal Bureau of
Investigation Criminal Justice Information Services Security Addendum. No changes,
modifications,alterations,or amendments shall be made to the Security Addendum.The document
must be executed as is,and as approved by the Texas Department of Public Safety and the United
States Attorney General.
28. Immigration Nationality Act. The City of Fort Worth actively supports the Immigration&
Nationality Act (INA) which includes provisions addressing employment eligibility, employment
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verification, and nondiscrimination. Consultant shall verify the identity and employment eligibility of all
employees who perform work under this Agreement.Consultant shall complete the Employment Eligibility
Verification Form (1-9), maintain photocopies of all supporting employment eligibility and identity
documentation for all employees,and upon request,provide City with copies of all I-9 forms and supporting
eligibility documentation for each employee who performs work under this Agreement. Consultant shall
establish appropriate procedures and controls so that no services will be performed by any employee who
is not legally eligible to perform such services.Consultant shall provide City with a certification letter that
it has complied with the verification requirements required by this Agreement. Consultant shall indemnify
City from any penalties or liabilities due to violations of this provision. City shall have the right to
immediately terminate this Agreement for violations of this provision by Consultant.
29. Informal Dispute Resolution. Except in the event of termination pursuant to Section 4.2,if
either Cityor Consultant has a claim,dispute,or other matter in question for breach of duty,obligations,services
rendered or any warranty that arises under this Agreement,the parties shall first attempt to resolve the matter
through this dispute resolution process. The disputing party shall notify the other party in writing as soon as
practicable after discovering the claim,dispute,or breach. The notice shall state the nature of the dispute and
list the party's specific reasons for such dispute. Within ten(10)business days of receipt of the notice,both
parties shall commence the resolution process and make a good faith effort,either through email,mail,phone
conference,in person meetings,or other reasonable means to resolve any claim,dispute,breach or other matter
in question that may arise out of or in connection with this Agreement. If the parties fail to resolve the dispute
within sixty(60)days of the date of receipt of the notice of the dispute,then the parties may submit the matter
to non-binding mediation in Tan-ant County,Texas,upon written consent of authorized representatives of both
parties in accordance with the Industry Arbitration Rules of the American Arbitration Association or other
applicable rules governing mediation then in effect.The mediator shall be agreed to by the parties.Each party
shall be liable for its own expenses, including attorney's fees; however, the parties shall share equally in
the costs of the mediation.If the parties cannot resolve the dispute through mediation,then either party shall
have the right to exercise any and all remedies available under law regarding the dispute. Notwithstanding the
fact that the parties may be attempting to resolve a dispute in accordance with this informal dispute
resolution process,the parties agree to continue without delay all of their respective duties and obligations
under this Agreement not affected by the dispute. Either party may, before or during the exercise of the
informal dispute resolution process set forth herein, apply to a court having jurisdiction for a temporary
restraining order or preliminary injunction where such relief is necessary to protect its interests.
30. No Boycott of Israel. Consultant acknowledges that in accordance with Chapter 2270 of
the Texas Government Code,the City is prohibited from entering into a contract with a company for goods
or services unless the contract contains a written verification from the company that it:(1)does not boycott
Israel; and (2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and
"company" shall have the meanings ascribed to those terns in Section 808.001 of the Texas Government
Code. By signing this contract, Consultant certifies that Consultant's signature provides written
verification to the City that Consultant: (1)does not boycott Israel; and(2)will not boycott Israel during
the term of the contract.
31. Reporting Requirements.
31.1. For purposes of this section,the words below shall have the following meaning:
31.1.1. Child shall mean a person under the age of 18 years of age.
31.1.2. Child pornography means an image of a child engaging in sexual conduct
or sexual performance as defined by Section 43.25 of the Texas Penal Code.
Insight Global,UC
Professional Service Agreement-Technology
Rev.9/2017 Page 11 of 61
City Secretary Contract No.
31.1.3. Computer means an electronic, magnetic, optical, electrochemical, or
other high-speed data processing device that performs logical, arithmetic, or memory
functions by the manipulations of electronic or magnetic impulses and includes all input,
output,processing,storage,or communication facilities that are connected or related to the
device.
31.1.4. Computer technician means an individual who,in the course and scope of
employment or business, installs,repairs, or otherwise services a computer for a fee.This
shall include installation of software,hardware,and maintenance services.
31.2. Reporting Requirement. If Consultant meets the defmition of Computer
Technician as defined herein, and while providing services pursuant to this Agreement, views an
image on a computer that is or appears to be child pornography,Consultant shall immediately report
the discovery of the image to the City and to a local or state law enforcement agency or the Cyber
Tip Line at the National Center for Missing and Exploited Children. The report must include the
name and address of the owner or person claiming a right to possession of the computer,if known,
and as permitted by law. Failure by Consultant to make the report required herein may result in
criminal and/or civil penalties.
32. Signature Authority. The person signing this agreement hereby warrants that he/she has
the legal authority to execute this agreement on behalf of the respective party, and that such binding
authority has been granted by proper order,resolution,ordinance or other authorization of the entity. This
Agreement,and any amendment(s)hereto,may be executed by any authorized representative of Consultant
whose name, title and signature is affixed on the Verification of Signature Authority Form, which is
attached hereto as Exhibit"E" and incorporate herein by reference. Each party is fully entitled to rely on
these warranties and representations in entering into this Agreement or any amendment hereto.
33. Survival of Provisions. The parties'duties and obligations pursuant to Section 4.4(Duties
and Obligations),5 (Disclosure of Conflicts and Confidential Information),Section 6(Right to Audit),and
Section 8(Liability and Indemnification)shall survive termination of this Agreement.
(signature page follows)
Insight Global,LLC
Professional Services Agreement-TechnolM
Rev.9/2017 Page 12 of 61
City Secretary Contract No.
Executed in multiples this the 4&day of�,20( L.
ACCEPTED AND AGREED:
CITY:
CITY OF FORT WORT IT ; CONTRACT COMPLIANCE MA'�IAGER.
j By signing I acknowledge that 1 am the person
i responsible for the monitoring and administration of
this contract,including ensuring all performance and
1 I3 ; reporting requirements.
I
By:
Name. Susan Alanis
i Title: Assistant City Manager
By:
Date: I l
� N a: Stave Stret ert
Titie: Assistant Director,IT Solutions
APPROVAL RECOMMENDED:
APPROVEDAS TO FORM AND LEGALITY:
€. .
By: _ 11
( Title: N ohn I3.Strong
Ti e: Assistant City orney !
? ATTEST:
••... •!,' , }NTRACT AUTHORIZATION: ?
x tVi&C:C-28999 !
I _ Date Approved: 1/29/2019
}3y:
l TJ e: MartYgaysek ; Form 1295 Certification No.: 2018-426249
Title: City Secretary i t
CONSULTANT:
Insight Global,LLC I -NFFEST:
BY _ ` By: �
ame: ad Wade # Narnle�aurarleswarth �
Title-. Senior Account Manager j Title: National Account Manager
I Date:
_Z Zo
----__ _.._
insight Global,LLC � p r7 -
Professionad Services Agreement-Tcchnolow
Rm90017 - t e13of6faCe'edha
Fd ivVUATH,TX
City Secretary Contract No.
EXHIBIT A
STATEMENT OF WORK
Requirements Statement of Work and Contractor Response
On an as needed basis, the City of Fort Worth will provide a Requirements Statement of Work("RSOW")
for a response from Contractor. Contractor must submit a response in the manner and timeframe as deter-
mined and set forth in the Requirements SOW.
1. Staff Augmentation:
For staff augmentation,the City will provide an RSOW that includes the skill set required for the Contractor
employee(s)needed and an estimated length of time the Contractor employee(s)are needed. The RSOW
will be divided into at least three sections or exhibits. The first section will identify at a minimum,the billing
rate for standard workweek and an overtime billing rate(if applicable). The second section will include the
expected qualifications of the Contractor employee(s)and the expected results of the work to be performed.
The last section or exhibit will be the latest version of the City of Fort Worth job description that best de-
scribes the duties and qualifications and fits the need for the requested Contractor employee(s). There will
also be a section for authorized signatures by both the Contractor and the City.
2. Projects needed by the City of Fort Worth:
When the City needs Contractor employee(s) to assist with an identified project, the City will provide an
RSOW to the Contractor outlining the City's needs for the specific project. Elements of the RSOW include
but are not limited to:
(a) Scope
(b) Out of Scope
(c) Customer Objectives
(d) Customer requested dates for project to be fully implemented in test and/or production
(e) City of Fort Worth point of contact
(f) Business rules
(g) Business Flow diagram
(h) Security considerations
(i) Interfaces
Q) Technical Requirements
(k) Capacity Planning
(1) Impact Assessment
(m) Issues
(n) Reporting Requirements
(o) Deadline for Contractor Response
As a part of the Contract Response, the Contractor will be expected to address the issues as outlined in
the RSOW.To accomplish the objectives in the RSOW the Contractor will indicate, at a minimum,the skill
sets for the Contractor employee(s),the number of Contractor employee(s)needed,and list the Contractor
employee(s)who meet the requirements set out in the City's RSOW. A resume shall be included for each
Contractor employee named. . The Contract's response should be in the form of a work order that includes
a place for signatures of an authorized representative from both the Contractor and the City.
Insight Global,LLC
Pmfewsonml Saviccs Agreement—Technology—Exhibit A
Rev.9/2017 Page 14 of 61
City Secretary Contract No.
3. Permanent Placements:
If the City is seeking referrals for a permanent placement, the Contractor may submit candidates for con-
sideration to be hired. If the City hires an individual referred by the Contractor, then the City will pay a
percentage of the annual salary(see Exhibit B)for either a person who has not previously contracted work
for the City within the previous six(6)months
Contractor responsibilities in the referral process include but are not limited to:
A. Ensure that the referred candidate(s)has the minimum qualifications for the posted job. At
a minimum,the Contractor should ensure that the last ten years of work history is provided.
B. Ensure that the referred candidate(s) has the legal right to work in the United States in
accordance with Section 29 of this Agreement.
1. Contractor will provide the following information for each Contractor employee
working on-site in City facilities or off site on any City equipment:
a. Candidate Information
I. Full legal name
ii. Date of Birth
iii. Driver's license number and state of issue
iv. Proof of negative drug test
4. Local Candidates:
For each response to a City of Fort Worth RSOW Contractor will make a good faith effort to ensure that
qualified residents of the City of Fort Worth are included as part of the recruitment process for a Statement
of Work or Candidate Referral process.A qualified resident is defined as a person(s)meeting the minimum
job qualifications as requested by the City in its RSOW and living inside the Fort Worth city limits at the time
of the request.
I wow Global,LLC
Professional Savioea Agreement—Technology—Exhibit A
Rev.9/2017 Page 15 of 61
City Secretary Contract No.
EXHIBIT B
Professional Staffing Hourly Rates and Permanent Placement Cost
1. Professional Staffing Hourly Rates
Insight Global,LLC
Professional Services Agreement—Technology—Exhibit A
Rev.9/2017 Page 16 of 61
City Secretary Contract No.
Insight Global,Inc.-Attachment A
Initisl Award
Part Number Commercial Labor Category GSA Price GSA Price GSA Price GSA Price GSA Price GSA Price
Weis iFF wAFF Year 1 wrl"Yew 2 wAFF Yew 3 wAFF Yew 4 wAFF Year S
1 Program Manager $1WW $151.13 $154.91 $158.78 $162.75 $166.82
2 Sr.Project Manager $131. $132.66__$_1W9_8___r13TM $142.8 14 .44
3 Project Manager $116.67 $117.55 5120.49 123.50 $126.59 $129.76
4 Sr.Technical Architect $150.00 $151.13 $154.91 5758.78 $1 .75-$166.82
5 Technical Architect $110.00 $110M 113. $116.44 $119.35 $122.34
6 Developer .137 45 $67.96 $69.66 $71.40 $73.19 $75.01
7 Lead Developer-Web $141.58 _____$R2_0 1 14 . t i= 44
8 Sr.Developer-Web00 .64 .7 9.96 92.23 $94.53
9 Lead Developer-Java 594.76 $95.48 597.86 $100. 1 $102.82_$106.39
10 Sr.Developer-Java t $1 1___f1W9 $127.031 $133.
11 Developer-Java 597,51 W. 100.7 $103.22 $105.80 9108,45
12 Lead Developer-MFRS $104.00 $104.79 107.41 $110. $112.84-$115.66
13 Sr.Develow-MF/CS SM.023.1
14 Developer-MF/CS 574.33 $74.89 $76.76 578.68 $80.65 $82.67
15 Data Base Administrator $95.00 $95. 2 $98.11 $100.56 S103.FS
16 Data Base Administrator-Oracle $140.00 $141.06 $144.58 $148.20 $151.90 $155.7
17 Sr.Business Analyst $141.00 $142,-07 S145. 2 $149.26 1 T s-MM
18 Business Ana" 7.00 S87N $89. S92.10 .40 96.
19 QA AnaWester $82.00 $82.62 584.69 $96.80 588.97 $91.20
20 Technical Writer 12 .54 $56.92 1 1.
21 Sr.Technical Writer $76.33 576.91 $78.83 .80 $82.82 $84,89
22 Field Engineer I 42a9-.72 1 41. 3 ____$_4_S84
23 Field Engineer If $50.64 1.0 2. 3.61 54. 5 .32
24 Field Engineer 111 561.67 2.14 565.28 566.91 $6859
25 Field Engineer Supervisor $76.67 25 SM18 $81.16 S93.19 $85.27
26 munications Engineer 1 03 546.38 .54 8.73 $49.94 $51.1
27 Communications Engineer 11 MOM $51.64 $ 293 554.25
28 Communications Engineer III 6. S .57 $8.4 .4 .46 .52
29 PC Support Technician I 541.00 $41.31 $42.34 $43.40 544.49 $45.60
31 PC Support Technician11 1. S55.34 $56.72
31 PC Support Technician III . 67 $61.13 .66 564.22 $65.83 $67.47
32 Jr.Deployment Manager S53.33 $53. 3 W
33 Deployment dinator 00 5.64 8 $89.98 592.23 $94.53
34 Deployment Manager S90AD $90.78 593.05 $95-381 S97.76 5100.21
oymeM -_ager 1 102. t 1 . 6
PV*1
Insight Global,UC
Professional Services Agreement-Technology-Exhibit A
Rev.9/2017 Page 17 of 61
City Secretary Contract No.
Irralgk Global,Inc.-Attac►mrent A
Initial Award
Part kumber Commercial Labor Category GSA Price GSA Price GSA Price GSAPrice GEA Price GSA Price
woof IFF wAFF Year 1 wAFF Year 2 wAFF Year 7 wAFF Year 4 wAFF Year S
36 Network Engineer $12-5 5125 94 $129.09 5132.32 135.63 139.02
3 Network ecMidan 4. $46. ---f4r%-----S4-8-43
38 Optical Engineer with Sonet
$
67.33 .84 1.2 3. 4.
39 Sr.RF Engineer $70.00 70.53 $72.29 S74,10 $75.95 $77.85
40 Jr.information Systems Security 00 SMA5 $61.96 $63,51 56510 $66.73
41 CAD Operator $47.52 7. $49.08 550.30 $51.56 $52.85
42 G4S Tedvwan $45.15 S40.419 $46.6
Paye t
Insight Global,LW
Professional Services Agreement—Technology—Exhibit A
Rev.9/2017 Page 18 of 61
City Secretary Contract No.
2. Placement Costs
If the City of Fort Worth would like to hire any individual who has provided services under this agreement,
directly as a permanent employee, the following fees will apply:
Length of time onsite via Insight Global. Fee Payable
0-3 months 25%of individual's gross annual remuneration
3-6 months 20%of individual's grass annual remuneration
+6 months No fee
For avoidance of doubt, this section applies solely where the City of Fort Worth hires the individual as an
employee. If the City wishes to retain the services of the individual as a contractor then the supply is
permitted only via SRB Systems Inc.
3. Permanent Placement
The City agrees that if any Candidate submitted by Consultant is hired either directly or indirectly by
the City or one of its affiliates within one hundred eighty(180)days of receipt of such person's resume,
the City shall pay a placement fee equal to twenty-five percent(25%)of the Candidate's Annualized
Compensation
If any individual hired by the City is involuntarily terminated for reasons relating to performance or
misconduct,or voluntarily resigns employment less than ninety(90)days after the start of employment,
the City shall notify Consultant within five(5)business days.In such event and assuming timely notice
to Consultant by the City, Consultant will replace the individual with no additional Placement Fee. If
no replacement individual can be found within sixty(60)days of notice to Consultant,Consultant will
reimburse the City a portion of the Placement Fee,depending on the length of the individual's employ-
ment with the City as follows:
Length of individual's employment with the City Refund Due
0-30 days 90%of Placement Fee
31-60 days 60%of Placement Fee
61-90 days 30%of Placement Fee
If an individual is terminated during such ninety(90)day period for reasons not related to just cause or
voluntary resignation,then City shall not be entitled to any reimbursement or replacement.
4. Payment Terms
5.
For temporary staffing,Consultant will invoice the City on a weekly basis for all hours worked by
Contract Employees during the previous week.For permanent placement,Consultant will invoice the City
on a Candidate's first day of employment with the City.The City will pay Consultant within 30 days of
invoice.
insight Global,LLC
Professioml Services Agreement—Technology—Exhibit A
Rev.9/2017 Page 19 of 61
City Secretary Contract No.
EXHIBIT C
NON-DISCLOSURE AGREEMENT
This Non-Disclosure Agreement ("Agreement") is entered into between the City of Fort Worth ("City") lo-
cated at 200 Texas Street, Fort Worth,Texas,76102, and SRB Systems, Inc. ("Recipient"or"Contractor")
with offices located at 16775 Addison Road Suite 600, Addison, TX 75001. Pursuant to services being
provided under this Professional Services Staff Augmentation Agreement,the City may be disclosing sen-
sitive and confidential information of a personal nature for business, tracking, or other purposes ("Confi-
dential Information" or"City-provided Information")to the Contractor and/or the Contractor's employee(s).
The City would not make such disclosures without Recipient's agreement to maintain confidential treatment
of such information. It is understood that confidential,sensitive or personal information provided by the City
may be the property of City partners, City employees or officials, as well as of City, itself. For purposes of
this Agreement, Recipient shall include Contractor, its employees, directors, officers, agents, and repre-
sentatives.
Therefore,the parties agree as follows:
1. Recipient will not disclose or use any sensitive,personal,or confidential information from City des-
ignated orally or in writing as"Confidential"or"Sensitive"or in like words,or which Recipient should
reasonably know is sensitive or confidential,without the prior written consent of City,and then only
to the extent specked in such consent. Confidential Information may not be copied by Recipient.
Recipient agrees to treat Confidential Information as it would its own Confidential Information and
to disseminate it within its own organization only to the extent necessary for the purposes for which
it has been provided and only to Recipient's employees or consultants who are bound to maintain
its confidentiality.
The Confidential Information is being disclosed for the following purposes:Supplemental staff aug-
mentation and/or permanent placement services.
2. Such restrictions on use or disclosure of Confidential Information described in Paragraph 1 do not
extend to any information which (i) is publicly known at the time of its disclosure (ii) is lawfully
received from a third party not bound in a confidential relationship to City(iii)is published or other-
wise made known to the public by City(iv) is independently developed by Recipient or Subsidiary
of the Recipient without using Confidential Information of City or (v) is required to be disclosed
pursuant to a court order,duly authorized subpoena,or other governmental or legislative authority.
In such cases, notice must be provided to City prior to such disclosure.
3. Upon request by City, Recipient shall return all information received, with a letter confirming that
the Confidential Information has in no way been compromised, reproduced or copied and that all
copies have been returned.
4. This Agreement shall be binding on the parties and their successors and assigns, and shall be
governed by the laws of the state of Texas. This Agreement shall be effective for as long as the
Contract remains effective("Initial Term")with respect to any Confidential Information which is dis-
closed by City unless either party notifies the other that subsequent disclosures are not to be in-
cluded within the terms of this Agreement.
5. This Agreement specifically prohibits the Recipient from granting any access to City-provided in-
formation to any third party. The Recipient is solely responsible to protect access to City-provided
information against any third party while the information is in the Recipient's possession.
6. Recipient agrees that it shall store and maintain City Information in a secure manner and shall
not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in
any way. Recipient shall notify the City immediately if the security or integrity of any City
Insight Global,LW
Professional Services Agreement—Technology—Exhibit A
Rev.9/2017 Page 20 of 61
City Secretary Contract No.
information has been compromised or is believed to have been compromised.
7. The Recipient shall not distribute any information in any form that was in all or partly derived from
any City-provided information.
8. RECIPIENT SHALL BE LIABLE AND RESPONSIBLE FOR ALL DAMAGES THAT THE CiTY
INCURS DUE TO ANY BREACH OF THIS AGREEMENT CAUSED SOLELY BY RECIPIENT,
ITS OFFICERS,AGENTS,SERVANTS OR EMPLOYEES. THE CITY,ITS OFFICERS,AGENTS,
SERVANTS AND EMPLOYEES,SHALL NOT BE LIABLE FOR ANY DAMAGES THAT RECIPI-
ENT MAY INCUR AS A RESULT OF THE CITY'S RESTRICTIONS TO OR DENIAL OF ACCESS
TO INFORMATION ON ACCOUNT OF ANY BREACH OF THiS AGREEMENT BY RECIPIENT,
ITS OFFICERS,AGENTS,SERVANTS OR EMPLOYEES,OR FOR ANY REASONABLE SECU-
RITY MEASURES TAKEN BY THE CITY. RECIPIENT, AT RECIPIENT'S OWN COST OR EX-
PENSE,HEREBY AGREES TO INDEMNIFY, DEFEND AND HOLD HARMLESS THE CITY,ITS
OFFICERS, AGENTS,SERVANTS AND/OR EMPLOYEES FROM AND AGAINST ANY CLAIM,
LAWSUIT, DEMAND OR OTHER ACTION TO THE EXTENT THAT THE SAME ARISES FROM
THE UNAUTHORIZED USE, DISTRIBUTION, DISCLOSURE, OR DISSEMINATION OF CITY
CONFIDENTIAL INFORMATION AND CAUSED BY THE SOLE NEGLIGENT ACT(S)OR OMIS-
SiON(S) OR INTENTIONAL MISCONDUCT OF RECIPIENT, ITS OFFICERS, AGENTS, SERV-
ANTS OR EMPLOYEES,
9. Recipient agrees that the City shall, during the Initial Term, and until the expiration of three (3)
years after termination or expiration of this Agreement, have access to and the right to examine at
reasonable times any directly pertinent books, data, documents, papers and records, both hard
copy and electronic, of the Recipient, and any sub-recipient, involving transactions relating to this
Agreement. Recipient agrees that the City shall have access during normal working hours to all
necessary Recipient,and any sub-recipient facilities and shall be provided adequate and appropri-
ate work space in order to conduct audits to ensure compliance with the provisions of this sec-
tion. The City shall give Recipient, or any sub-recipient, reasonable advance written notice of in-
tended audits.
10. The terms of this Agreement shall not be waived,altered,modified,supplemented,or amended in
any manner except by written instrument signed by an authorized representative of both the City
and Recipient.
11. Recipient may not assign or in any way otherwise transfer any of its interest in this Agreement
without the express written consent of the City.
City of Fort Worth INSIGHT GLOBAL, LLC
Author ed Signature A tirize ignature
an Aianis,Assistant City Manager Chad Wade, Senior Account Manager
Insight Gouai,LLC --
Vmtessional ServscesATreement—`.cch:;eSog;—5rhibitA i
Rev.912017 'arc ar ori
`kiT a
I � ORY�rORTH,TX
City Secretary Contract No.
EXHIBIT D
NETWORK ACCESS AGREEMENT
1. The Network. The City owns and operates a computing environment and network
(collectively the "Network"). Consultant wishes to access the City's network in order to provide
supplemental staff'augmentation and/or permanent placement services. In order to provide the necessary
support,Consultant needs access to Internet,Intranet,and email.
2. Grant of Limited Access. Consultant is hereby granted a limited right of access to the
City's Network for the sole purpose of providing supplemental staff augmentation and/or permanent
placement services. Such access is granted subject to the terms and conditions forth in this Agreement and
applicable provisions of the City's Administrative Regulation D-7 (Electronic Communications Resource
Use Policy),of which such applicable provisions are hereby incorporated by reference and made a part of
this Agreement for all purposes herein and are available upon request.
3. Network Credentials. The City will provide Consultant with Network Credentials
consisting of user IDs and passwords unique to each individual requiring Network access on behalf of the
Contractor. Access rights will automatically expire one (1) year from the date of this Agreement. If this
access is being granted for purposes of completing services for the City pursuant to a separate contract,then
this Agreement will expire at the completion of the contracted services, or upon termination of the
contracted services,whichever occurs first. This Agreement will be associated with the Services designated
below.
3.1. Services are being provided in accordance with City Secretary Contract No.
Contract No.;
3.2. Services are being provided in accordance with City of Fort Worth Purchase Order
No.PO No.;
3.3 X Services are being provided in accordance with the Agreement to which this
Access Agreement is attached.
3.3. No services are being provided pursuant to this Agreement.
4. Renewal. At the end of the first year and each year thereafter, this Agreement may be
renewed annually if the following conditions are met:
4.1. Contracted services have not been completed;
4.2. Contracted services have not been terminated;and
4.3. Within the thirty (30) days prior to the scheduled annual expiration of this
Agreement,the Consultant has provided the City with a current list of its officers,agents,servants,
employees or representatives requiring Network credentials.
Notwithstanding the scheduled contract expiration or the status of completion of services,Consultant shall
provide the City with a current list of officers,agents,servants, employees or representatives that require
Network credentials on an annual basis.Failure to adhere to this requirement may result in denial of access
to the Network and/or termination of this Agreement.
S. Network Restrictions. Contractor officers,agents,servants,employees or representatives
may not share the City-assigned user IDs and passwords. Consultant acknowledges, agrees and hereby
Insight Gtobal,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 22 of 61
City Secretary Contract No.
gives its authorization to the City to monitor Contractor's use of the City's Network in order to ensure
Contractor's compliance with this Agreement. A breach by Contractor, its officers, agents, servants,
employees or representatives, of this Agreement and any other written instructions or guidelines that the
City provides to Consultant pursuant to this Agreement shall be grounds for the City immediately to deny
Consultant access to the Network and Contractor's Data, terminate the Agreement, and pursue any other
remedies that the City may have under this Agreement or at law or in equity.
5.1. Notice to Consultant Personnel — For purposes of this section, Consultant
Personnel shall include all officers, agents, servants, employees, or representatives of Contractor.
Consultant shall be responsible for specifically notifying all Consultant Personnel who will provide
services to the City under this agreement of the following City requirements and restrictions
regarding access to the City's Network:
5.1.1. Contractor shall be responsible for any City-owned equipment assigned to
Consultant Personnel, and will immediately report the loss or theft of such equipment to
the City;
5.1.2. Contractor, and/or Consultant Personnel, shall be prohibited from
connecting personally-owned computer equipment to the City's Network;
5.1.3. Contractor Personnel shall protect City-issued passwords and shall not
allow any third party to utilize their password and/or user ID to gain access to the City's
Network;
5.1.4. Contractor Personnel shall not engage in prohibited or inappropriate use
of Electronic Communications Resources as described in the City's Administrative
Regulation D7;
5.1.5. Any document created by Consultant Personnel in accordance with this
Agreement is considered the property of the City and is subject to applicable state
regulations regarding public information;
5.1.6. Contractor Personnel shall not copy or duplicate electronic information for
use on any non-City computer except as necessary to provide services pursuant to this
Agreement;
5.1.7. All network activity may be monitored for any reason deemed necessary
by the City; and
5.1.8. A Network user ID may be deactivated when the responsibilities of the
Consultant Personnel no longer require Network access
6. Termination. In addition to the other rights of termination set forth herein, the City may
terminate this Agreement at any time and for any reason with or without notice,and without penalty to the
City. Upon termination of this Agreement, Consultant agrees to remove entirely any client or
communications software provided by the City from all computing equipment used and owned by the
Contractor,its officers,agents,servants,employees and/or representatives to access the City's Network.
7. Information Security. Consultant agrees to make every reasonable effort in accordance
with accepted security practices to protect the Network credentials and access methods provided by the
City from unauthorized disclosure and use.Consultant agrees to notify the City immediately upon discovery
of a breach or threat of breach which could compromise the integrity of the City's Network, including but
not limited to, theft of Contractor-owned equipment that contains City-provided access software,
termination or resignation of officers, agents, servants, employees or representatives with access to City-
provided Network credentials,and unauthorized use or sharing of Network credentials.
(signature page follows)
insight Global,LLC
Professional services Agreement—Technology—Exhibit D
Rev.9/2017 Page 23 of 61
City Secretary Contract No,
ACCEPTED AND AGREED:
CITY OF FORTWORTH: I,NSIGHT GLOBAL,LLC.
Lay. � ��'� By:
Susan A?pnis ad W e
Assista City Manager Senior Account Manager
Dater `i Date. --
APPROVED AS TO FORT I
AND LEGALITY:
Hy: C
to n I.trong
ssistant Pity Att ey
`•"F" ty �M � t ice_'.
U TEST. i'f'"` �
ry J.Kay,
City Secreta
4,
Insight Global,LLC
ProressJonal Services tlgrcernen,—Technolog}—Exhibit D ��
Re .9!,4 i t o. ]'
FT. WORT", "
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City Secretary Contract No.
EXHIBIT E
VERIFICATION OF SIGNATURE AUTHORITY
Full Legal lame of Consultant:Insight Global, LLC
Full Business Address 4170 Ashford Dunwoody Road, Suite 220 Atlanta,GA 30319
Services to be Provided Supplemental stalf augmentation and permanent placement services
Execution of this Signlature Verification Form ("Form") hereby certifies that the following individuals
and,or positions have the authority to Iegally bind the Consultant and to execute any agreement,amendment
or change order on behalf of Consultant. Such binding authority has been granted by proper order,
resolution,ordinance or other authorization of Company.TThe City is fully entitled to rely on the warrant3-
and representation set forth in this Dorm in entering into any agreenient or amendment with Consultant.
Consultant will submit an updated Form within ten (I0) business days if there are any changes to the
signatory authority. The City is entitled to rely on any current executed Form until it receives a revised
Form that has been properly executed by the Consultant.
1. Name: Chad Wade
Position: nior co, it Manager
S' ature
?. Name:
Position:
Signature
3. Nune:
Position:
Sig:lature
Namc:
-----------
Signature
-signature of
C)tl)er lttle:
nsiehl Global.LLC
Professwnal Semces Agreement—lechnolcgy—Exhibit ll
Rc« 9i2017 ege 25 of 61
City Secretary Contract No.
EXHIBIT F
Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 26 of 61
City Secretary Contract No.
r
Insight Global
A StOWS Sec k"C—Pa"
AUTHORIZED INFORMATION TF,CHNOIAGYSCHFDULE PR1CFIdST
GENERAL PURPOSE COMbIMCIAL INFORIMAln(W TECHNOLOGY
EQ1.11MIENT,SOFT%VARE ANO SERVICES
Special Item No.132.51 Information Technology Professional Services All non-professional labor categories must be incidental
to and used solely to support hardware,software andfor professional services,and cannot be purchased separately.
SPECIAL ITEM NUMBER 132.51-INFORNLATION TECHNOLOGY(IT)PROFESSIONAL SERVICES
FPDS Code D301 IT Facility Operation and Maintenance
FPDS Code D302 IT Systems Development Services
FPDS Code D306 IT Systems Analysis Services
FPDS Code D307 Automated Information Systems Design and Integration Services
FPDS Code D308 Programming Services
FPDS Code D310 IT Backup and Security Services
FPDS Code D311 Dem Conversion Services
FPDS Code D313 Computer Aided Destgtt/Computer Aided Mamhfscturirg(CADICAM)Services
FPDS Code D316 IT Network Management Services
FPDS Code D399 Other Information Technology Services,Na Elsewhere CtmiLed
Natoli: All rin-lxofes3io al labor categories must be incidental to and used solely to support hardware,software and/or
professional services,and cannot be purchased sepamstely.
Note 2: Offerors and Agencies are advised flat the Gtorp 70—Information Technology Schedule is Mi to be used as a means to
procure services which properly fall under the Brooks Ad. These services include,but we not limited to,architectural,
enginewirg mapping,cartographic production,remote sensing.geoWsphic information systema enrnd related sery ices.FAR 36.6
dna rittwhes between noW ng services of on AIE nature and mapping services which are not connected nor incidental to the
traditionally sampled ME Services
Nofe 3: This solicitation is not intended to solicit for the reselling of IT Professional Services,except for the provision of
implementation,maintarance,integration,or tnwting services in direct support of s product Under such circumstances the
services must be performance by the publisher or manufacturer or one of their sutboriaed agents.
InslSW Global,Inc.
4170 Ashford Dunwoody Road Suite 250
Atlanta,GA 30319
404-257-7900
www.imgWobal.net
Co area Number: GS-35F-0247Y
Period Covered by Contract: March 20,2012 through March 19,2017
Genal Services Administration
Federal Acquisition Service
Pricelist current through Modification#_dated
Products and ordering information in this Authorized FSS Information Technology Schedule Prioelist we also available on the
GSA Advantage!System(httpJAvvm-.gseadvrtWg Wv).
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Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 27 of 61
City Secretary Contract No.
17
T �
Section Pap
Information For Ordering"vities............................................................................................................................................3
Terns and Conditions Applicable to Information Technology(IT)Professional Services uwd Identity
Access Management(IW Professimial Services(Special Item Number 132-51........................:.............................................10
LaborRalea...............................................................................................................:..................................................................23
USAConwuumenl to Promote Small Business Procurement Programs...............................................................................»..23
Best Value Blanket Purclrese Agreement FSS....................................»._....................................................................................26
BlanketPurchase Agreements(BPAs).............................._.........................................................................................................27
CatloolmTamArsarWnm*...................................................................................................................................................29
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Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 28 of 61
City Secretary Contract No.
INFORMATION FOR ORDERING ACTMTIES
APPLICABLE TO ALL SPECIAL ITEM NUMBERS
SPECIAL NOTICE TO AGENCIES: Small Business Participation
SBA strongly supports the participation of small business concerns in the Federal Acquisition Service.To enhance Small Business
Participation SBA policy allows agencies to include in their procurement base and goals,the dollar value of orders expected to be
placed against the Federal Supply Schedules,and to report accomplishments against these goals.
For orders exceeding the aucropurchase threshold,FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three
schedule contractors or consider reasonably available information by using the GSA Advantage!-on-line shopping service
(www.gssadvantage.gov).The catalogs/lxicelists,GSA Advsntaga!-and the Federal Acquisition Service Home Page
(www.fss.gsagov)contains information on a broad way of prodcw-ffi and services offered by small business ooncerm.
This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals.It
should also be used as a tool to assist in including small,small disadvantaged,and women-owned small businesses among these
considered when selecting priodists for a best value determination.
For orders exceeding the nacropurchase threshold,customers are to give preference to small business concerns when two or more
items at the same delivered price will satisfy their requirement.
1. GEOGRAPHIC SCOPE OF CONTRACT:
Domestic delivery is delivery within the 48 contiguous states,Alaska,Hawaii,Puerto Rico,Washington,DC,and U.S.Territories
Domestic delivery also includes a port or consolidation point,within the aforementioned areas,for orders received from overseas
activities.
Ovemas deUvery is delivery to points outside of the 48 contiguous states,Washington,DC,Alaska,Hawaii,Puerto Rico,and
U.S.Territories.
Offerors are requested to check one of the following boxes:
[ ] The Geographic Scope of Contract will be domestic and overseas delivery.
[ ]
The Geographic Scope of Contract will be overseas delivery only.
[X] The Geographic Scope of Contract will be domestic delivery only.
2. CONTRACTOR'S ORDERING ADDRESS AND PAYMENT INFORMATION:
4170 Ashford Dunwoody Road,
Suite 250
Atlanta,GA 30319
Contractormust accept the credit card for payments equal to or less then the rrricro-purchase for oral orwritten orders under this
contract. Credit card will be accepted for dollar amounts over the micro-purchase threshold(See GSAR 552.232-79 Payment by
Credit Card). In addition,bank account information for wire transfer payments will be shown on the invoice.
The following telephone number(s)can be used by ordering activities to obtain technical and/or ordering assistance:
404-257-7900
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Insight Global,LLC
Professional Scrvioes Agreement—Technology—Exhibit D
Rev.9/2017 Page 29 of 61
City Secretary Contract No,
3. LIABILITY FOR INJURY OR DAMAGE
The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property arising from
the use of equipment maintained by the Contractor,unless such injury or damage is due to the fault or negligence of the
Contractor.
4. STATISTICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF STANDARD FORM
279:
Block 9: G. Order/Modification Under Federal Schedule
Block 16: Data Universal Numbering System(DUNS)Number:961928400
Block 30: Type of Contractor-B. Other Small Business
Block 31: Woman-Owned Small Business—No
Block 36: Contractor's Taxpayer Identification Number(TIN):208775560
Block 40: Veteran Owned Small Business(VOSB):No
4a. CAGE Code: 4RWP7
4b. Contractor has registered with the Central Contractor Registration Database.
S FOB DESTINATION
6. DELIVERY SCHEDULE
a. TIME OF DELIVERY: The Contractor shalt deliver to destination within the number of calendar days after receipt of
order(ARO),as set forth below.
SPECIAL ITEM NUMBER DELIVERY TIME(Days ARO)
132-51 As Negotiated between the Contractor and the Ordering Activity
b. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet die bona fide
[agent delivery requirements of an ordering activity,ordering activities are encouraged,if time permits,to contact the Contractor
for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt.
(Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time
acceptable to the ordering activity,any orders)placed pursuant to the agreed upon accelerated delivery time frame shall be
delivered within this shorter delivery time and in accordance with all other terns and conditions of the contract.
7. DISCOUNTS: Prices shown are NET Prices;Basic Discounts have been deducted.
a. Prompt Payment: 0%-30 days from receipt of invoice or date of acceptance,whichever is later.
b. Quantity-None.
C. Dollar Volume-None.
d Government Educational Institutions-Offered the same GSA discounts
e. Other
& TRADE AGREEMENTS ACT OF 1979,as amended:
All items are U.S.made end products,designated country end products,Caribbean Basin country end products,Canadian end
products,or Mexican end products as defined in the Trade Agreements Act of 1979,as amended.
9. STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING:
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Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 30 of 61
City Secretary Contract No.
10. Small Requirements: The minimum dollar value of orders to be issued is$100.
11. MAXIMUM ORDER(AI dollar amounts are exclusive of any discount for prompt payment)
a. The Maximum Order value for the following Special Item Number(SINs)is$500,000:
Special Item Number 132.51-Information Technology Professional Services
IL ORDERING PROCEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS
Ordering activities shall use the ordering procedures of Federal Acquisition Regulation(FAR)8.405 when placing an order or
establishing a BPA for supplies or services. These procedures applyto all schedules.
e. FAR 8.405-1 Ordering procedures for supplies,aryl services not requiring a statement of work
b. FAR 8.405-2 Ordering procedures for services requiring a statement of wok.
13. FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS REQUIREMENTS:
ordering activities acquiring products from this Schedule must comply with the provisions of the Federal Standards Program,as
appropriate(reference: NIST Federal Standards Index). Inquiries to deter ine whether or not specific products listed herein
comply with Federal Information Processing Standards(FIPS)or Federal Telecommunication Standards(FED-SIDS),which are
cited by ordering activities,shall be responded to promptly by the Contractor.
13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS(FIPS PUBS):Information
Technology products under this Schedule that do not conform to Federal Information Processing Standards(FIPS)should not be
acquired unless a waiver has been granted in accordance with the applicable"FIPS Publication." Federal InformationProcessing
Standards Publications(FIPS PUBS)are issued by the U.S.Department of Commerce,National Institute of Standards and
Technology(NISI),pursrmrrt to National Security Act. Information concerning their availability and applicability should be
obtained from the National Technical Information Service(NTIS),5285 Pott Royal Road,Springfield Virginia 22161. FIPS
PUBS include voluntary standards when these are adopted for Federal use. Individual orders Ger FIPS PUBS should be referred to
the NITS Sales Office,and orders for subscription service should be referred to the NTIS Subscription Officer,both at the above
address,or telephone number(703)487-4650.
13.2 FEDERAL TELECOMMUNICATION STANDARDS(FED-STDS): Telecommrticatien products under this
Schedule that do not conform to Federal Telecmmrmication Standards(FED-SIDS)should not be acquired unless a waiver has
been granted in accordance with the applicable-FED-STD." Federal Telecommunication Standards are issued by the U.S.
Department of Commerce,National Institute of Standards and Technology(NIST),pursuant to National Security Act Ordering
information and information concerning the availability of FE D-STDS should be obtained from the GSA,Federal Acquisition
Service,Specification Section,470 East L'Enfertt Plaza,Suite 8100,SW,Washington,DC 20407,telephone nun*=(202)619.
8925. Please include a self-addressed mailing label when requesting infixmation by mail. Information concerning their
applicability can be obtained by writing or calling the U.S.Departaterit of Comerce,National Institute of Standards and
Technology,Gaithersburg,MD 20899,telephone number(301)975-2833.
14. CONTRACTOR TASKS/SPECIAL REQUIREMENTS(C-FSS-370)(NOV 2003)
(a) Security Clearances: The Contractor may be respired to obtain possess varying levels of security cleanani es in the
performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances
should be factored into the price offered oder the Multiple Award Schedule.
(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract. Allowable travel and
per diem charges are governed by Pub.L.99-234 and FAR Part 31,and are reimbursable by the ordering agency or can be
prised as a fixed price item on orders placed under the Multiple Award Schedule. Travel in pertbrnance of a task order will
only be reimbsareble to the extent authorized by the ordering agency. The Industrial Funding Fee does NOT apply to travel
and per diem charges.
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Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 31 of 61
City Secretary Contract No.
(c) Certifications,Licenses and Accreditation: As a commercial practice,the Contractor may be required to obtain/possess any
variety of certifications,licenses and accreditation for specific FSClservice code classifications offered. All costs
associated with obtaining/possessing such certifications,licenses and accreditatioxns should be factored into the price offered
under the Multiple Award Schedule program.
(d) Insurance: Asa commercial practice,the Contractor maybe required to obtain/possess insurance coverage for specific
FSC/service code classifications offered. All casts associated with obteining(possessng such insurance should be factored
into the price offered under the Multiple Award Schedule program.
(e) Personnel: The Contractor may be required to provide key personnel,resumes or skill category descriptions in the
performance of orders issued under this contract. Ordering activities may require agency approval of additions or
replacements to keypersmnel.
(f) Organizational Conflicts of Interest: Where there maybe an organizational al conflict ofinterest as detemninned by the ordering
agency,the Contractor's participation in such order may be restricted in accordance with FAR Part 9.5.
(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance with Hiles,
regulations,OMB orders,standards and documentation as specified by the agency's order.
(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified err negotiated in the
agency's order.
(i) Government-Furnished Property: As specified by the agency's order,the Government rimy provide property,equipment,
materials or resources as necessary.
(j) Availability of Funds: Many Government agencies'operating funds are appropriated for a specific fiscal year. Funds may
not be presently available for any orders placed under the contract or any option year. The Government's obligation on
orders placed under this contract is contingent upon the availability of appropriated fiords from which payment for ordering
purposes can be made. No legal liability on the part of tate Govemment for any payment may arise until fiords are available
to the ordering Contracting Officer.
(k) Overtime: For professional services,the labor rates in the Schedule should not vary by virtue of the Contractor having
worked overtime. For services applicable to the Service Contract Ad(as identified in the Schedule),the labor rates in the
Schedule will vary as governed by labor laws(usually assessed a time and a half of the labor rate).
15. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES: Any ordering activity,with respect to any one
or more delivery orders placed by it under this contract,may exercise the same rights of tern nation as night the GSA Contracting
Officer under provisions of FAR 52.212-4,paragraphs 0)Temdnation for the ordering activity's convenience,and(m)
Termination for Cause(See 52.212-4)
16. GSA ADVANTAGE!
GSA Advantage!is an on-line,interactive electronic information and ordering system that provides on-line access to vendors'
schedule prices with ordering information. GSA Advantagel will allow the user to perform various searches across all contracts
including,bit not linrated to:
(1) Manufacturer;
(2) Manufacturer's Part Number;and
(3) Product categories.
Agencies can browse GSA Advantagel by accessing the Internet World WMde Web utilizing a browser(ex:Netscape). The
Internet address is http://www.gmdvantage.gov
17. PURCHASE OF OPEN MARKET ITEMS
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Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 32 of 61
City Secretary Contract No.
NOTE: Open Market Items are also known as incidental items,noncontract items,non-Schedule items,and items not on a Federal
Supply Schedule contract. ODCs(Other Direct Casts)are not part of this contract and should be treated as open market
purchases. Ordering Activities procuring open market items nnmst follow FAR 8.402(t).
For administrative convenience,an ordering activity contracting officer may add items not on the Federal Supply Multiple Award
Schedule(MAS)—referred to as open market items--to a Federal Supply Schedule blanket purchase agreement(BPA)or an
individual task or delivery order,only tf-
(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal Supply
Schedule have been followed(e.g.,publicizing(Part 5),competition requirements(Pett 6),acquisition of commercial
items(Part 12),contracting methods(Parts l3,14,and 15),and small business programs(Part 19));
(2) The ordering activity contracting officer has determined the price for the items not on the Federal Supply
Schedule is fair and reasonable;
(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule;and
(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.
is. CONTRACTOR COMMITMENTS,WARRANTIES AND REPRESENTATIONS
IL For the purpose of this contract,commitments,warranties and representations include,in addition to those agreed to for
the entire schedule contract:
(l) Time of delivery/installation quotations for individual orders;
(2) Technical representations and/or warranties of products concerning performance,total system performance
and/or configuration,physical,design andlor functional characteristics and capabilities of a product/equipment/
servicelsoftware package submitted in response to requirements which result in orders oder this schedule contract.
(3) Any representations and/or warranties concerning the products made in any literature,description,drawings
and/or specifications fti midnd by the Contractor.
b. The above is not intended to encompass items not currently covered by the GSA Schedule contract.
19. OVERSEAS ACTIVITIES
Tln terns and conditions of this contract shall apply to all orders for installation,maintenance and repair of equipment in areas
listed in the priceltst outside the 48 contiguous states and the District of Columbia,except as indicated below.
Not Applicable.
Upon request of the Contractor,the ordering activity mayprovide the Contractor with logistics support,as available,in accordance
with all applicable ordering activity regulations. Such ordering activity support will be provided on a reimbursable basis,and will
only be provided to the Contrectoes technical personnel whose services are exclusively required for the fiiltHlment of the terms
and conditions of this contract.
20. BLANKET PURCHASE AGREEMENTS(BPAs)
Tln use of BPAs seder any schedule contract to fill repetitive needs for supplies or services is allowable. BPAs maybe
established with one or more schedule contractors. The number of BPAs to be established is within the discretion ofthe ordering
activity establishing the BPA and should be based on a strategy that is expected to maximize the effectiveness of the BPA(s).
Ordering activities shall follow FAR 8.405-3 when creating and unplementing BPA(s).
21. CONTRACTOR TEAM ARRANGEMENTS
Contractors participating in contractor team annngemerts most abide by all terns and conditions of their respective contracts.
This includes compliance with Clauses 552.238-74,Industrial Funding Fee and Sales Reporting,i.e.,each contractor(team
member)must report sales and remit the IFF for all products and services provided under its individual contract.
22. INSTALLATION,DEINSTALLATION,REINSTALLATION
Tin Davis-Bacon Act(40 U.S.C.276x-276a-7)provides that contracts in exoesa of 52,000 to which the United States or the
District of Columbia is a party for costrucrfim alteration,or repair(including painting and decorating)of public buil dings or
public works with the United States,shall contain a clause that no laborer or mechanic employed directly upon the site of the work
shall received less than the prevailing wage rates as determined by the Secretary of Labor.The requirements of the Davis-Bacon
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Insight Global,LLC
Professional Services Agreement—Technology--Exhibit D
Rev.9/2017 Page 33 of 61
City Secretary Contract No.
Act do not apply if due construction work is incidettal to the fiantshirg of supplies,equipment,or sarvices. For example,the
mquiremmds do rut apply to:unite imlellshm or alteration of s public building or public work that is incidenhl to fianishiog
supplies or equipment under a supply contract. I lowaver,if the cmftuction,alterationor repair is segregableand exceeds
52,000,then the requirentenm of the Davis-Bseon Act applies.
The ordesirg activity issuing the task order against this contract will be responsible for proper adnivistrabon and enforcement of
the Federal labor standards covered by due Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the
ordering activity at the time a request for quotations is made for applicable construction classified installation,deinstallation,and
reinstallation services order SIN 132.8 or 132-9.
23. SECTION 508 COMPLIANCE.
if applicable,Section 508 compliance infommtion on the supplies and services in this contreet ase available in Electronic and
Information Teclutology(Err)at the following: Not applicable.
The Err standard can be found at: %ww.Sectior608.seovl.
24. PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCIIEDULE4.
Prune Contractors(on cost reimbtusetrtertt contracts)placing orders mtder Federal Supply Schedules,on behalf of an ordering
activity,shall follow the terrier of the applicable schedule and authorization and include with each order
(a) A copy of the authorization from the ordering activity with whom the contractor has the primo codaad(unless
a copy was previously llsnished to the Federal Supply Schedule contractor);and
(b) The following statement
This order is placed under writen authorization fiom detrd . In the event of arty
inconsistency bdwamt the tante and conditions of this ostler and those ofyour Federal Supply Schedule
eanhaet,flue latter will govern.
Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 34 of 61
City Secretary Contract No.
25. INSURANCE—WORK ON A GOVERNMENT INSTALLATION(JAN 1"7)(FAR SUMS)
(a) The Contactor shall,at its own oWne,provide and maintain during the ardin performance of this contract,at least the
Ends and mirimurn amounts of insurance required in the Schedule or elsewhere in the oorttract.
(b) Before commencing work umden this contract,the Contractor shall notify the Contracting Officer in writing that the
required un ranee hes been obtained.The policies evidencing required insurance shall contain an endorsement to the effect that
any can Alation or any arterial cla rW adversely affecting the GaramneWs interest shall not be efTedive—
(1) For such period as the laws ofthe State in which this contract is to be performed prescribe;or
(2) Until 10 days after the insurer or the Crmtraaorgives written notice to the Contracting Officer,whieirwer
period is longer.
(c) The Contractor shall inset the substance of this clause,including this pengmph(c),in subcontracts under this contract
that require wnrk on a Government installation and stall require subcontractors to provide and nontain the insurance req+med in
the Schedule or elsewhere in the contract. The Contractor stall maintain a copy of all subcontractors!proofs of required
insurance,and shell rake copies available to the Contracting Officer Won request.
26. SOFTWARE INTEROPERABILITY.
Offerm are encouraged to identify within their software items ary coup mtent interfaces that support open standard
interoperability. An item's interf>tce maybe identified as interoperable on the bads of participation in a Government agency-
sponsomd program or m an bxkpentent ervaiza6en program hwafaces ray be identified byrefemtce to an irrberface registered
in the component registry located at htmA1www.corc.2Pv
27. ADVANCE PAYMENTS
A payment under this contract to provide a service or deliver an article for the tinted States Govcmment may not be mere than the
value of the service already provided or the nbcte already delivered. Advance or prepayment is not authorized or allowed under
this om*wt.(3)U.S.C.3320
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Insight ttobal,LLC
Professional Services Agreement—Technology—ExhA it D
Rev.9/2017 Page 35 of 61
City Secretary Contract No.
TMM8 AND CONUFFIl",,APPIJCAMIC TO MFORMATION TECHNOLOGY(IT)
' 1'ROYIBOMAL 9E1lVIGJgB(SY?ilCC1AL 1T�til1`(Ul�ll�t 1�2-3I
L SCOPE
a. The prices,tarns and conditions stated under Special Item Nunher 132-51 Infomstion Technology Professional
Services apply ex lusivelyto IT Professional Services within the scope of this Infomation Teelndogy Schedule.
b. The Contractor shall provide services at the Contractor's fhOility,and/or at the ordering activity location,as agreed to by
the Contractor and fix ordering activity.
L PERFORMANCE INCFNTIVFS IMSS-60 Pedormonce Ime- ves(Aprd 2008)
a. Perfomanee incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price
orders or Blanket Purchase Agreements under this contact-
b.
ontractb. The ordering activity mut establish a mraximun perfottrtnrce incentive prion for Uveae services andror total solutions on
individual orders or Blanket Purchase ARteements.
C. Incentives should be designed to relate results achieved by the contractor to specified targets. To the nwdmrm extent
practicable,ordering activities shall consider establishing incentives where performance is critical to the ordering activity's
mission end incentives arc likely to motivate the contractor. Incentives shall be based on objectively measurable teats.
1 ORDER
a. Agencies may use written orders,E Dl orders, blanket purchase agreements,individual purchase orders,or task orders
for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the and of the contract period;all
services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of Ute order.
Orders fbr tasks which extend beyond the fiscal year for which finds are available shall include FAR 52.232-19(Deviation—May
2003)Availability of Funds for the Next Fiscal Yew. The purchase order sell specify the availability of binds and the period for
which fads are available.
b. All task orders are subject to the term and conditions of the contract. In the ever of cen0ict between a task ruder and
the contras,the contract will take precedence.
4. PERFORMANCE OF SERVICFS
C The Contractor shall comment.:performance of services our the date agreed to by the Contractor and the ordering
activity.
b. The Contractor agrees to miler savieev only during normal working haus,unless otherwise agreed to by the
Contractor and the ordering activity.
C. The ordering activity should include the criteria for satisfactory completion for each task in the Stateman of 1Vork or
Delivery Order. Services shall be completed in s good and wmtriurdike manner.
d Any Contractor travel required in the performance of IT Services mut comply with the Federal Travel Regulation err
Joint Tavel Regulations,as applicable,in effect on the date(s)the travel is performed Established Federal Government per diem
rates will apply to all contractor travel. Camados cannot use GSA city pair cuss.
S STOP WORK ORDER(FAR 52.24L15)(AUG 1989)
(a) The Contracting Officer may,at any Erne,by written order to the Contractor,require the Contractor to stop all.or any
part,of the wart caged for by this contract for a period of 90 days atter the cider is delivered to the Contractor,and for any dubber
period to which the parties may agree.The order shall be gxwi6cagy identi&d as a slop-wok order issued wider this clause.
Upon receipt of the order,the Contractor shall immediately comply with its tams std take all reasonable steps to minimize the
incurrence of costs allocable to the work amend by the order during the period of work stoppage.Within a period of 90 days after
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Insight Global,LLC
Profenional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 36 of 61
City Secretary Contract No.
a stop-work is delivered to the Contractor,or within any extension of that indod to which the parties shall have agreed,the
Contracting Officer shall either-
(1) Cancel the stop-work order,or
(2) Terminate the work covered by the order as provided in the Default,or the Termination for Convenience of the
Government,clause of this contract
(b) Ifa,slap-work order issued under this clause is canceled or the period of the order or arty extension thereof expires,the
Contractor shalt resume work.The Contracting Officer shall make an cotabte adkisaneM in the delivery schedule or contract
price,or both,and the contract shall be modified,in writing,accordingly,if-
(1) The stop-work order results in an increase in the time reWired for,or in the Comractces cost property
allocable to,the perfortanee of any part of this cortha&,and
(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage,
provided,that,if the Contracting Officer decides the facts justify the action,the Contracting Officer ray receive and act
upon the claim submitted at any time before final payment under this contract.
(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the
Government,the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination
settlement.
(d) If a stop-work order is not canceled and the work covered by the order is terminated for default,the Contracting Officer
shell allow,by equitable adjustment or otherwise,reasonable costs resulting from the stap-work order.
6. INSPECTION OF SERVICES
The Inspection of Services--Fixed Price(AUG 1996)(Deviation I-May 2003)clause at FAR 52.246-4 applies to Sum-fixed price
orders placed under this cotutracL The Inspection-Time-and-Materials and Labor-Aar(May 2001)(Deviation 1-May 2003)
clause at FAR 52.246-6 applies to time-and-materials and labor-hour orders placed under this contract.
7. RESPONSIBILITIES OF THE CONTRACTOR
The Contractor shall comply with all laws,ordinances,and regulations(Federal,State,City,or otherwise)covering work of this
character. If the end product of a task order is sottwme,then FAR 52.227-14(Deviation-Dec 2007)Rights in Data-General,
may apply.
S RESPONSIBILITIES OF THE ORDERING ACTIVITY
Su*d to smuity regulations,the ordering activity shall patent Contractor access to all facilities necessary to perform the
requisite IT Professional Se mea.
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9. INDEPENDENT CONTRACTOR
All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor,
and not as an agent or employee of the ordering activity.
10. ORGANIZATIONAL CONFLICTS OF INTEREST
a. Definitions.
"Contractor"means the person,firm,unincorporated association,joint venture,partnership,or corporation that is a party to this
contract.
"Coirtractor and its affiliates"and"Contractor or its affiliates"refers to the Cofactor,its chief executives,directors,officers,
subsidiaries,afiifiates,subcontractors at any tier,and consultants and arty joint verdure involving the Contractor,any entity into or
with which the Contractor subsequently merges or affiliates,or any other successor or assignee of the Contractor.
An"Organizational conflict of interest"exists when the nature of the work to be perforued under a proposed ordering activity
contract,without sane restriction on ordering activities by the Contractor and its affiliates,may either(i)result in an unfair
cornpetitive advantage to the Contractor or its affiliates or(ii)impair the Contractor's or its affiliates'objectivity in perfonnng
contract work.
b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering
activity.ordering activities may place restrictions onthe Contractors,its affiliates,chief executives,directors,subsidiaries and
subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505
and shall be designed to avoid,neutralize,or mitigate organizational conflicts of interest that might otherwise oast in situations
related to individual orders placed against the schedule contract. Examples of situations,which may require restrictions,are
provided at FAR 9.508.
11. INVOICES
The Contractor,upon completion of the work ordered,shell submit invoices for IT Professional services. Progress payments may
be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of
defined milestones or interim products. Invoices shall be submitted monthly for recurring services pedommed during the preceding
month.
12. PAYMENTS
For firm-fixed price orders the ordering activity shall pay the Contractor,upon submission of proper invoices or vouchers,the
prices stipulated an this contract for service rendered and accepted Progress payments shall be made only when authorized by the
order. For time-arid-materials order,the Payments under Time-and-Materials and Labor-Hour Contacts at FAR 32.2124(OCT
2008)(ALTERNATE I—OCT 2008)(DEVIATION 1—FEB 2007)applies to time-and-materials order placed oder this
contract. For labor-hour order,the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212.4(OCT 2008)
(ALTERNATE I—OCT 2008)(DEVIATION 1—FEB 2007)applies to labor-her orders placed under this contract 52.216-
31(Feb 2007)Time-and-Materials/Labor-Har Proposal Requirements—Commercial Item Acquisition As prescribed in
16.601(e)(3),insert the following provision:
(a)The Government catemplates award of a Time-and-Materials or Labor-Hour type of contract resiting from this solicitation
(b)The offeror must specify fixed hourly rates in its offer that include wages,overhead,general and administrative expenses,and
profit.The offeror must specify whether the fixed hourly mate for each labor category applies to labor performed by—
(1)The offeror;
(2)Subcontractor;andlor
(3)Divisions,subsidiaries,or affiliates of the offeror under a common control.
13. RESUMES
Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.
14. INCIDENTAL SUPPORT COSTS
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Incidental support costs are available outside the scope of this contract.The coats will be negotiated separately with the ordering
activity in accordance with the guidelines set forth in the FAR.
15. APPROVAL OF SUBCONTRACTS
The ordering activity may require that the Contractor receive,from the ordering activitys Contracting Officer,written consent
before placing any subcontract for finishing any of the work called for in a task order.
16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING
a The Contractor shall provide a description of each type of IT Service offered under Special Item Numbers 132-51 1T
Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity
customers. If the Contractor is proposing hourly rates,a description of all corresponding commercial job titles(labor categories)
for those individuals who will perform the service should be provided.
b. Pricing for all IT Professional Services shall be in accordance with the Contractor's custarmry eornuercial practices;
e.g.,hourly rates,monthly rates,term rates,and/or fixed prices..
PROGRAM MANAGER
Minimwt(General Exserienw,Seven(7)veers of network ensineerim,software em eetina or related emend%with at least
five(5)years of experience in large system design,software design and/or developrrad projects. Demonstrated the ability to
mirage projects in similar scope and complexity to the project requirements. Competent and experienced in problem solving,
human resource maragemert and quality assurance techniques. Has excellent communication skills,both written and verbal.
Minimum Education: BS in either Computer Science,Information Systeme,Mathematics,Engineering,related degree or an
additional three years of relevant experience.
Fsuctimal Resusudbilby Responsible for coordinating,defining,staffing,and managing multiple projects.The Program
Manager works across the business,IS management,Quality Assurance and Testing,Systems Analyst,Software Develuprment,and
Technical Writing teams to ensure the delivery of s high quality project solutions.Primary technical point of contact for Project
Managers and various technical personnel on project Develops project schedules,coordinates project status meetings,and
manages resources in all phases of project lifecycle.Worts with%a project business owner to oversee delivery perfarnance,
ensure delivery quality and report schedule,coat,and execution performance.
SR PROJECT MANAGER
Five(S)years of network engineering,software engineering or related experience with at least
three(3)years of experience in large system design,software design and/or development projects.Demonstrated the ability to
mange projects in similar scope and complradty to the project requirements.Competent and experienced in problem solving,
lumuunr resource management and quality assurance techniques.Will posses excellent comtnumnication skills,both written and
verbal.
Midmum Education:BS in either Computer Science,Information Systeme,Mathematics,Engineering,related degree or an
additional three years ofrelevant experience.
Responsible for coordinating,defining,staffing,and ttaraging one or multiple projects.The Project
Manager works across the business,IS management,Quality Assurance and Testing,Systems Analyst,Software Development,and
Technical Writing teams to ensure the delivery of a high quality project solutions.Primary technical paint of contact with Program
Manager and various technical personnel on project.Develops project schedules,coordinates project status meetings,end manages
resources in all phases of project lifecycle.Works with the project business owner to oversee delivery perfornrance,ensure
delivery quality and report schedule,cost,and execution perfornmnce.
PROJECT MANAGER
Three(3)years of network engineering,software engineering or related experience with at least
one(1)year of experience in large systems design,software design ad(or development projects.Demonstrated ability in
mugging projects similar in scope and complexity to the project requirement.Competent and experienced in problem solving.
human resource management and quality assurance techniques.Will have excellent communication skills,both written and verbal.
Minimum Education:BS in either Complier Scierux,Information Systems,Mathematics,Engineering,related degree or an
additional three years ofrelevant experience.
Functional Remmollifilty:Responsible fir coordinating,defining,staffing,and maneging one or multiple projects.The Project
Manager works across the business,IS management,Quality Assurance and Testing,System Analyst.Software Development,and
Technical Writing teams to ensure the delivery of a high quality project solutions.Primary technical point of contact with Program
Manager and various technical personnel on project.Develops project schedules,coordinates project status meetings,and manages
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resources in all phases of project lifecycle.Works with the project business owner to oversee delivery perfommnce,ensure
delivery quality and report schedule,coat,and execution perfomrence.
DEVELOPER
MlalmondCeneral Exoerlenee:Minimal experience in software design,development,installation,integration,evaluation,
enhancement,maintenance,testing,or problem diagnosis/resolution with a focus in either Java,WEB or MP/CS.
Mloinwm Edaeation:BS in Computer Science.Information Systema,Mathematics,Engineering or an additional four(4)years of
work experience in one of these disciplines.
Fmnetbnal Resoonsib0lav:Supports the project team in perfamng requirements analysis,software design,development,
installation,testing,and maintenance for application system components for software systema.Functional responsibility also
includes working in an object oriented environment.
LEAD DEVELOPER-WEB
A minirrsrn of five years experience in software design,development,installation,integration,
evaluation,entancemtent,maintenance,testing,or problem diagnosis)resolution with a focus in Web technologies such as.NET,
flash,Weblogic,Java,HTML,Java Script,J2EE,etc.
Degree in Computer Science,Information Systems,Mathematics,Engineering,related degree,or an
additional four years of relevant experience.
Fmrctiooal Remag ib0ity:Perform requirement analysis,software design,development,installation,testing and maintenance
for application system components for large-scale and distributed system.Perform operating system,and/or product evaluation,
irdegration,testing,and problem diagnosis/resolution.Provides technical leadership,reviews work products,and makes technical
recommendations,as needed,for changes in the supported technical architecture.All functions are associated with and support
Web technologies.
SR.DEVELOPER
minimum of two years experience in software design,development,installation,integration,
evaluation,enharame t,maintenance,testing,or problem diaghods/resolution with a focus in Web technologies such as Java,
J2EE,.NET,Weblogic,HTML,Flash,etc.
Mipimum Educatbn:Degree in Computer Science,Infomation System,Mathematics,Engineering or an additional three years
of work experience in one of these disciplines.
Functional Resmsibillft Supports the project team in perfomang requirements analysis,software design,development
imtallationr,testing,and maintenance for application system components for software systems.All functions are associated with
and support Web technologies.
TECHNICAL ARCHITECT
Minimrun of five years of systems analysis or programming experience,including two years in
the areas ofdeveloping infommtion systems.
Minimum :Degree in Compute Science,Information Systems,Mathematics,Engineering,related degree or an
additional two years of relevant experience.
:Applies,as appropriate,business process improvement practices to re-engineer methodologies,
principles,and business process modemiTation projects.Coordinates and perforans logical and physical systems design.Reviews
and prepares system documents and specifications.Prepares reports,studies,and documentation,delivers presentations,and
participates in meetings.
SR.TECHNICAL ARCHITECT
Seven years of systems analysis or programming experience,including four years in the areas of
developing systems requirements and design specifications;two years of experience in project r anagerenV task leader positions
in development or implementation.
Mbdmm Education Degree in Computer Science,]nformtion System,Mathematics,Engineering,related degree or an
additiorml two years of relevant experience.
Functional Resoondlill ty:Applies,as appropriate,activity and dant modeling,trarmaction tworkfiow analysis,internal control
and risk analysis and modern business methods,and performance measurement techniques. Provides technical direction to
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personnel performing systems analysis and system/subsystem development tasks.Coordinates and perforins logical and physical
Water-design Reviews end prepares system documents and specifications.Prepares reports,studies,and documentation delivers
presentations,and participates in meetings.
LEAD DEVELOPER-JAVA
MldruoaniCki nal Experience:A minium of three years experience in software design,development,installation,integration,
evaluation.enhancement,maintenance,testing,or problem diagnosis/resolution with a focus in Java.
Midmwn Edaatbn:Degree in Computer Science,Information Systems,Mathematics,Engineering,related degree or an
additional two years of relevant experience.
:Performs requirement analysis,software design,development,installation,testing and maintenance
for application system components for large-scale and distributed systems.Performs operating system and/or product evaluation,
integration,testing,and problem diagnosis/resolution.Provides tecletical leadership,reviews work products,and makes technical
recommendations,as needed,for changes in the supported tecbnical architecture.Major fimctions also include working in an
object oriented environment.
SR.DEVELOPER-JAVA
Mtdmpm/Genaral Experience:A minimum of two years experience in software design,development,installation,integration,
evaluation,enhancement,maintenance,testing,or problem diagrwais/resolution with a focus in Java.
Midmum Education:Degree in Computer Science,Information Systems,Mathematics,Engineering or an additional four years
of work experience in one of these disciplines,
Supports the project team in performing requirements analysis,software design,developmeml,
installation,testing,and maintenance for application system oci penents for software systems.Major functions also include
working in an object oriented environment.
DEVELOPER-JAVA
Minimum one year of experience in software design,development,installation.integration,
evaluation,fit,maintenance,testing,or problem diagnosis/resolution with a focus in Java.
Minimum Education:Degree in Computer Science,Information Systems,Mathematics,Engineering or an additional form years
of work experience in one of these disciplines.
:Supports the project team in performing r 4uhments analysis,software design,development,
installation,testing,and maintenance for application system components for software syalems.Major functions also include
working in an object oriented environment.
DATA BASE ADMINISTRATOR
MidmumnGeperal Experience:Two years experience in relational database design and database administration.
Degree in Computer Science,Information Systems,Mathematics,Engineering,related degree or an
additional two years of relevant experience.
F uudA mal Reirms1 IM Provides technical expertise in the use of flat file and Database Management Systems(DBMSy
Relational Database Management Systems(RDMS).Evaluates and recon minrids available DBMS or products to customer
requirements.Defines organization and indexing methods for specific application databases. works closely with customer
security specialists to define required searity procedures for backup and recovery end to control access to the data.Oracle DBA's
will monitor and fine-fume databases performance as well.
DATA BASE ADMINISTRATOR-ORACLE
MinianyugGeanyl :Two years experience in relational database design and database administration with a focus in
Oracle.
Education:Degree in Compeer Science,Information Systems,Mathematics,Engineering,relnled degree or an
additional two years of relevant experience.
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Functional RespondbllHv:Provides technical expertise in the use of flat file and Database Management Systems(DBMS,
Relational Database Management Systems(RDMS).Evaluates and recommends available DBMS or products to customer
requirements. Defines organization and methods for specific application databases.Works closely with customer security
specialists to define required security procedures for backup and recovery and to control access to the data.Monitors and fine-
tunes databases performance.
BUSINESS ANALYST
Mlnimum(Gamyl Experience:Minimal experience on information systems projects involving planning and performing studies
and analyses of finctional requirements and the derivation of automated processes that satisfy application requirements.
�:BS in Compiler Science,Information Systems,Business Administration,related degree or an additional
three years of relevant experience.
Fwrtlooal Resoondbitlly:Supports the project team in analyzing fuctionral problems most feasible for processing the data.
Supports in the preparation of definitions of functional problem&Supports in the developmertt ofanalytical reports or other
products.
r
SR.BUSINESS ANALYST
MinimumlGeneral Experience:Three years experience on information systems projects involving planning and performing
studies and analysis of functional requirements and the derivation of automated processes that satisfy application requirements.
Degree in Computer Science,Information Systems,Business Administration,related degree or an
additional three years ofrelevara experience.
Functtsaal Reaaocidblift Develops and prepares cornpu ter systems requumm its and develops procedures to process data.
Analyzes functional problems and determines techniques and requirements most feasible for processing the data.Prepares
definition of functional pmblerrs and makes recommendations for equipment and/or software to resolve the problems.
OA ANALYSTfFESTER
Two yeas of software testing experience.General understanding of the Software Develnpmnenl
Lifecycle.
Mbdmmm Education:BS in Computer Science,Infomstion Systems,Mathematics,Engineering,related degree or an additional
three years of relevant experience.
Furalan it RemonsibWty:Involved within the Software Developmert Lifecycle to test software applications and ensure that they
meet specifications.The software tester reports to and receives guidance and assignments from either a team leader or a project
manager.Involved in the design,development,and execution of test cases,test plans,ted reports,tat schedules and procedures.
TECHNICAL WRITER
Minimal experience in technical writing for computer systems including user documentation
(draft through final document preparation).
Mhdmm Education:BA or BS in English,loumnalisn,a related degree or an additional four(4)years of work experience in one
of these disciplines.
Funct o Remms1kohy.Assist project teams in collecting and organizing information required for preparation of user
manuals,trams g materials,installation guides,proposals,and reports.Edits functional descriptions,system specification,user
manuals,special reports,or any other deliverables and documents.Entre that all documentation is in compliance with customer
doammertation requ irenie tts.Verify typed manuscripts for omission of materials,typing errors,and adherence to documentation
standards.
SR.TECHNICAL WRITER
MlialmninGeneral Ex Two years experience in technical writing for computer systems including user documentation
(draft through final document preparation).
Minim=Education:BA or BS in English,Iwmaliam,a related degree or an additional for(4)years of work experience in one
of these disciplines.
Assist project teams in collecting and organizing information required for preparation of user
manuals,training materials,installation guides,proposals,and reports.Edits tlarctiond descriptions,system specifications,user
manuals,special reports,or any other deliverables and documents.Ers=fhat all documentation is in oompiiance with customer
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documentation requirements.Verify typed manuscripts for omissim of materials,typing errors,and adherence to documentation
standards.
FIELD ENGINEER I
Candidate shall possess some technical experience in telephony and/or networking(installation,
maintenance,testing,etc). Candidate must have basic computer skills and be familiar with Microsoft Wad and Microsoft Excel
and knowledge in reading blueprints or specifications.
Minimum Education:Six(6)months hands on experience. High School diploma required or GED equivalent.
Functional Reu:oontlbilky:Duties to include,Write basic detailed engineering specs. Assist in the copying and marking of basic
engineering drawings. Type formatted material lists created by upper level engineers. Interprets general information provided by
the site survey and inputs that information into the engineering spec template.
FIELD ENGINEER U
MhdrinimlGeneral Experience Candidate must have strong,technical,and organizational and communication skills(both
written and vetbel). Candidate should be capable of reporting the progress of projects for which he/she is responsible. Should
have strong problem solving capabilities,strong analytical skills,be flexible and able to handle multiple tasks concurrently.
Mindmrm Education:Candidate should have at least 2 years of engineering experience or 5 years of experience in telephony
and/or networking. High School diploma required or GED equivalent.
Write detailed engineering specs per customer standards using information provided by site survey.
Evaluate,select,and apply standard engineering techniques,procedures and criteria indeperdertly. Oversee and coordinate the
work of aides or drafters. Assist with site survey's in the collection of data from the field
FIELD ENGINEER III
Mbdmum(General Exwlence:Meets qualifications of an Engineer II. Candidate mast have strong technical,organizational and
communication skills(both written and verbal). Candidate should have problem solving capabilities,strong analytical skills,be
flexible and able to handle multiple tasks concurrently.
h1idmum Education:Requires 4 years of combined telecom experience. Must have specific engineering experience with a major
telecommunications company. High School diploma required or GED equivalent.
Functional Resuendlifi ty:Write detailed engineering specs to customer standards using information provided by the site survey.
Perform detailed site surveys. Crate a detailed installation material list. Responsible for final quality review of detailed
engineering specs and drawing and instmction on how to make corrections. Work unsupervised and assists Team Lead in the
responsibility for time management of other in their group.
FIELD ENGINEERING SUPERVISOR
Strang technical,organizational and communication skills(both written and verbal).Capable of
reporting the progress of projects for which he/she is responsible.Strong problem solving capabilities,strong analytical skills,
flexible and able to handle multiple tasks concurrently.Required to have professional experience(preferably in management)or
two(2)years with Insight Global,Inc.Familiar with the major telecommunications or network engineering standards. Requires
far(4)years of engineering experience or seven(7)years of prior Telecom experience.Proficient in Microsoft Office Suite and
Microsoft Project
Minimum Education:High School diploma required or GED equivalent.
Keep workload distributed accordingly for naxinmm group efficiency.Routinely interface with
customer about project issues.Verity that project schedules are being updated accordingly.Provide input on staffing issues
including new employee interviews.Assist team leads to identify appropriate references or resources for technical assignments.
Recommend techniques and approaches to other technical engineers by coaching teems.Maintain an imdi sty knowledge base.
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COMMUNICATIONS ENGINEER I
Mlnl num/Gen"Eaoerlence:Candidate must have strong organizational and conatnudcation skills(bath written and verbal).
Candidate should have strong problem solving capabilities,strong analytical skills,be flexible and able to handle multiple tasks
concurrently.Candidate must possess some computer skills.Candidate shall posses some technical experience in telephony and/or
networking(istallatioo,maintenance,testing,etc.),a techrrical diploma and/or military experience.
M Wmum Education:0 year experience. lEgh School diploma required or GED equivalent.
Functional Retoondbli ty:Assist with the creation and development of detailed planning and engineering drawings for the
construction ofoutside plant fiber and copper cables. Assist with design issues including bridge attachments minor water
crossings,road bores,etc. Assist Engineer with pemtit requirrnronts,preparing material lists,stake outs and compiling contract
quantities,participating in customer planning meetings and other activities.
COMMUNICATIONS ENGINEER II
Midmum(General Emcperlemur:Meets qualifications of Engineer L Candidate mist have strong,technical,and organizational
and communication skills(bath written and verbal). Candidate should be capable of reporting the progress of projects for which
h elshe is responsible. Should have strong problem solving capabilities,straw analytical skills,be flexible and able to handle
multiple tasks concurrently. Be able to handle tasks unsupervised.
Minimum Education:I year experience. lEgh School diploma required or GED equivalent.
Create and develop detailed planning and engineering drawings for the construction of outside plant
fiber and capper cables. Assist with design ism including bridge attsclune is minor water crossings,road bores,etc. Assist
Engineer with permit requirements,prepwirg material lists,stake outs and compiling contract quantities,participating in customer
planning meetings and other activates.
COMMUNICATIONS ENGINEER III
Mhdmum/Geoeral Experience:Meets qualifications of Engineer U. Candidate must have strong,technical,and organizational
and corn muication skills(both written and verbal). Candidate should be capable ofreporting the prq mss ofprojects for which
he/she is responsible. Should have strong problem salving capabilities,strong analytical skills,be flexible and able to handle
multiple tasks concurrently. Be able to handle tasks unsupervised. Extensive knowledge in at least one communications system.
Minimum Education:2 years experience. lEgh School diploma required or GED equivalent.
Fundlonaillemambillty Create and develop detailed piaming and engineering drawings for the construction of outside pled
fiber and copper cables. Assist with design issues including bridge attachments minor water crossings,road bores,etc. Assist
Engineer with permit requirements,Preparing material lists,stake ods and compiling contract quantities,participating in c ustomer
planning meetings and other activates.
PC SUPPORT TECHNICIAN 0
Six(6)months of experience in the software and hardware industry.Demonstrates competent
trouble-shooting skills in multiple desktop environmern.Basic problem recognition on comanan desktop applications and
operating systems.Strong customer service attributes.Strong oral and written communications skills.
Minimum Education:High School Diploma required
Functional Remondbllity:Basic desktop configuration and installation.Performs tasks in relatively predetermined job scope
capacity.Performs troubleshooting,repair and maintenance ofhardware and software systems.Supports PC's in multiple
operating systems environment.Repair or maintains printers and other related peripherals.
PC SUPPORT TECHNICIAN 1
.One year of experience in the software and hardware industry.Experience with Desktop builds,
installation anWor configuration of hardware and software,imaging software,and email platforms May exhibit low level network
experience(Novell,OS/2,LAN Server,etc.)but is not certified.Experience in diagnosing and troubleshooting various operating
systems.Ability to present structured ideas and procedures with a broader business knowledge than PC Technician 0.
Minimum Education:Requires an AmociaWs degree in Computer Science or related field,or additional two(2)years technical
training equivalent experience.
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Provides service and preventive maintenance on element exchangelbaseline products such as
tern pals,printers,personal corn pu ers,and other related peripherals.Assists and instructs customer on use of assigned equipment.
Perforins Desktop installation and de-installations,hardware and software installations and configurations.Provides phone and
in-person support to risers in the areas of e-mail,directories,standard Windows desktop applications,and custom-developed
applications.Serves as the initial point of contact for troubleshooting hardware/software,PC,and printer peripheral problems.
PC SUPPORT TECHNICIAN 2
Time years of experience in the software and hardware industry.Demonstrates advanced level of
skill in one or more key technology areas,such as:Network Management,Router Configuration,Basic LANIWAN
Implementations,Host Connectivity,TCP/IP and Intemet.Experience with Desktop Milds,installation and/or configuration of
hardware and software,rouging software,and email platforms.Knowledge of LAN design concepts,installation and
troubleshooting without assistance.Excellent customer service skills and oral and written communication skills.
Minimum Education:Requires an Associate's degree in Computer Science or related field,or additional two(2)years technical
training equivalent experience.
Ability to work with network design teams impleumding large LANIWAN network design pro>jeets.
Provide service and preventive maintenance on element emchangelboseline products such as terminals,printers,personal
computers,and other related peripherals.Assists and instructs customer on use of assigned equipment Performs Desktop
installations and de-installations,hardware and software installations and configurations.Diagnoses and fixes problems with
various operating systems and e-mail platforms.Creates mages utdiang System Management Software such as Ghost.
JR.DEPLOYMENT MANAGER
MindmumgGen"Experience:One year relevant experience working with IT deployments and asset inventories.Possesses in-
depth knowledge of eomputer systems and applications.Excellent knowledge of PCs and stndard applications(i.e.MS Office,
MS Project).Experience with SMS installer,Wise Installer,and batch scripts used to distribute,maintain,and manage current
third party and in-house software,as well as gathering information about current workstations.Experience in working
collaboratively within a team environment.
Minimum Education:Bachelor's Degree in Computer Science or a related field or four(4)years of additional related experience.
Functional ResumolkWty:Manage day-to-day project activities from pilot phase through implementation,including appropriate
documentation of project activities,customer and pea relations.Verifies use of oustoxmer provided scripts and project activity
times.May supervise technical team and perform technical deliverable.Responsible for hardware/software upgrades and
installation scheduling and coordination with various depo tneints.
DEPLOYMENT COORDINATOR
MldmmdGeneml Experlemoe:Possesses good organizational and communication skills,both written and oral.Able to perform
assigned tasks with minimal direction.Skill in Microsoft Windows software,including Word,PowerPoint,and Excel.
Minimmu Education:Requires an AssociaWs degree in Computer Science or related field,or additional two(2)years technical
training equivalent experience.
Responsible for assisting the Project Manager in coordinating the daily deployments at the customers
facility to include the scheduling of target customers at the site,site determination,number of team members to perform at each
site,etc. Also responsible for all customer paperwork,timecards,expenses,etc.Assembles and distributes timely reports on
behalf of the Project Manager and forwards these reports to customer's designated representative. Responsible for administrative
and management support for a wide range of office functions.Requires substantial coordination and interface with other offices.
DEPI.oYMFN[MANAGER
Three years of experience as a Project Manager working with IT deployments and asset
inventory protects.Strong skill in management,communication,planning,and organization Effective change management skills
and experience.
Minimum Education:Bachelor's Degree in Computer Science or a related field or four(4)years of additional experience.
Manage IT deployment and asset inventory projects.Manage project activity within the constraints of
scope,quality,time and cost to deliver specified rauiremetits and meet customer expectations.Ability to mirage multiple project
team for standard technology within a local area.Efficient in communicating with the customer to provide timely project status
updates and facilitates all project issues.Ensures customer satisfaction with projects on schedule and within budge.
19
insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 45 of 61
City Secretary Contract No.
NETWORK ENGINEER
Mlnimtm✓Geoenl E>merkmce:Novell Network Certification.MCSE,CCNA,MCDBA preferred Four years of specialized
experience(or two years plus minimum education)in c onimunications including installation and administration of local and wide
area networks using cannnunications protocols.Administration experience of multiple UNIX and Novell platforms.Extensive
scripting experience.Experience working on lege networks.
Minimum Education:BS in Computer Science,Information Systems,Mathematics,Engineering,and a related Held or technical
training equivalent or an additional four(4)years ofrelated work experience.
Functional Remmilbli ty:Installs,configures and maintains the operation of the customer's local area network including
backups.Recommends and implements local area network policies and standards and ensures adherence to security procedore&
Maintains contact with vendors to assist with the mainterance,service,and/or purchase of the local area network.May design and
optimize network topologies.Modifies switch,router,and hub configurations to ensure optimum[network performance and
appropriate security processes.Ability to sot up and configure Novell Servers and client connectivity.Manages and controls
Internet and Renate dial-in network access.Has an understanding of Secure Dial-up Paint to Point Protocol.
NETWORK TECHNICIAN
One year of experience in analysis,design,and installation oflocal area networks/wide area
networks;and/or analysis,support,maintenance and installation of communications systems.Experience with troubleshooting and
diagnosing comectivity issues related to TCP/IP.
Minimum Education:Associates Degree in Computer Science,Information Systema,Mathematics,Engineering,and a related
field;technical training equivalent;or an additional one year of related work experience.
Functional Responsibility:The Network Technician may conduct site Surveys involving the assessment of current site network
configuration and user requirements.Troubleshoots and diagnoses problems related to Internetworking,firewalls,routers,bubs
and switches,and network security.May be responsible for scheduling system outages and routine maintenance.Installs and
configures LANIWAN equipment.
OPTICAL ENGINEER WITH SONET
MhdommnlGeneral E:oerienxx:This position requires a rnurum rn of three years of cxpaience in analysis,design,and
installation of local area networks/wide area networks;and/or analysis,support,maintenance and installation of oommunicati os
systems.Focus in Sestet as well as OC48 experience
Minimum Education:Associates Degree in Computer Science,Information Systems,Mathematics,Engineering,and a related
field;technical Insuring equivalent;or an additional three years ofrelated work experience.
Fumetlomd Rem ndbilitr:The Optical Engineer is responsible for managing,installing,controlling the Lucent hardware as well
as manage equipment and service vendors for break/fixes(including dispatch,collaborative troubleshooting and problem
resolution);verify Hopes successful.
5R RF ENGINEER
Mbdnmm/GmeralExperience;Minimums of 5 years of experience with RF.Four years of specialized experience(ortwo years
plus minimurn education)in communications including installation and administration of local and wide area networks using I
communications protocols.Administration experience ofmdtiple radio Hequarwy platforms as well as Motorola experience.
Intermediate level of scripting/programming experience as well working in a large scale environment.Any FCC or CET
certifications are a plus.
Minimum Education:BS in Computer Science,Information System/.Mathematics,Engineering,and a related field or technics)
training equivalent or an additional four(4)years ofrelated work wtperience.
System performance,RF design,transmission,equipment,or traffic engineering support activities.
Designs,tests,measures,and/or evaluates wireless system and/or equipment to achieve optimal performance.ce.Ilam and
implements moderately complex changes/additions to system.May provide gtidarce,training or supervision to less experienced
engineers.Develops documentation as well as wireless network optimization experience on GSM network with Ericsson
equipment desired Candidates must possess a strong knowledge of RF transmission principles and antenna theory.Skilled with
drive test onalysis tools_RF Planning Tools such as Wizard and Planet EV.Ability to wotk independently with little direction on
complex systems performance problems.
20
hisight Global,LLC
Pro&asiorucl Servicers Agreern mt—Tcohmobgy—Exhibit D
Rev.9/2017 Page 46 of 61
City Secretary Contract No.
JUNIOR INFORMATION SYSTEMS SECURITY ENGINEER
MldusumtGeueral Fsperknce:Shall have at least three(3)years of experience in the development and evaluation of
information security programs involving software and hardware.
Mighuam Education:Bachelor's degree in Electrical or Computer Sciences or related technical field.
Functional Resoonsibffty:Duties include but are not limited to implementing a program of assessment,planning,reporting,
monitoring security procedures,and participating in system development reviews and testing.
CAD OPERATOR
NOWNWrdeffm Candidate must have strong organizational and communication skills(both written and verbal).
Candidate should have at least two years of CAD experience or equivalent schooling preferred.Candidate should have strong
computer skills and be able to handle multiple tasks concurrently.Must have exceptional people skills and be willing to work
closely with others in a team environment
Minimum Education:High School diploma required or GED equivalent..
Faactlooal RemooslbWty:Interpret engineering redlined drawings and input that infomation into electronic form Work hand in
hand with die engineer to assure drawings match original engineering plan.Provide input to engineer on discrepancies found
between original engineering design and existing cable layout.
GIS TECHNICIAN
Candidate must have strong organizational and communication skills(both written and verbal).
Candidate should have at least two years of GIS experience or equivalent schooling preferred.Candidate should have strong
computer skills and be able to handle multiple tasks concnrently.Must have exceptional people skills and be willing to wok
closely with others in a team environment
1liintmum Education:High School diploma required or GED equivalent.
Fsmctlauml ResasnslbWty:Interpret engineering redlined drawings and input that information into electronic form.Wok hand m
trend with Me engineer to assure drawings match original engineering plan.Provide input to engineer on discrepancies food
between original engineering design and existing cable layout.Ability to digitize bus routes,enter bus data,locations,etc.into the
Arc GIS system
SR.DEPLOYMENT MANAGER
Mmunurn of four years of experience as a Project Manager working with lT deployments and
asset inventory projects.Strong skill in maregement,—cation,pleruuing,and organization.Effective charge management
skills and experience.
Minimum Education:Degree in Computer Science or a related field or three years ofadditional experience.
Manage lT deployment and asset inventory projects on a geographically dispersed,technically
complex,national level.Manage project activity within the constraints of scope,quality,time and test to deliver specified
requirements and meet customer expectations.Efficient in communicating icatirg with the customer to protide timely project status '
updates and facilitates all project issues.Ensures custom satisfaction with projects on schedule and within budget.
LEAD DEVELOPER—MF/CS
MimlmumtcAwnl Emerience:Approximately four years experience in software design,development,installation,integration,
evaluation,eruhancement,maintenance,testing,or problem diagnosW resolution.
Midmmm Education:Degree in Computer Science,Information Systems,Mathenatics,Engineering,related degree or an
additional two years of relevant experience.
Functional Resrwoslbillty:Performs requirenent analysis,software design,development,installation,testing and maintenance
for application system components for enterprise and distributed systems.Perform operating system,and/or product evaluation,
integration testing,and problem diagnosis/resolution.Provides technical leadership,reviews work products,and makes technical
recommendations,as coded,for cbanges in the supported technical architecture.
21
Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 47 of 61
City Secretary Contract No.
SR.DEVELOPER—MF/CS
Minhw n lGeneral Ermerience:A minimum of two years a.xperierce in software design,development,installation,integration,
evaluation,enhancement,maintenance,testing,.or problem diagnosis/resolution
Minimum Education:Degree in Computer Science,Information System,Mathematics,Engineering or an additional two years of
work experience in one of these disciplines.
Functional ResnouoribUky Supports the project team in performing requirements analysis,software design,development,
iroWlatwn,testing,and maintenance for application system components for software systems.
DEVELO PER—,NI F/CS
Minimum/General Exmeriemce:Minimum one year experience in software design,development,installation,integration,
evaluation,anlw"inent,maintenance,testing,or problem diagnosis/resolution.
Minimum Education:Degree in Computer Science,Infarnation Systems,Mathematics,Engineering or an additional four years
of work experience in one of itrese disciplines.
Functional Resuonibitlty:Supports the project team in performing requirements analysis,software design,development,
"tallation,testing,and maintenance for application system components for software systems.
22
Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 48 of 61
City Secretary Contract No.
Part Cominerclal Labor GSA Price GSA Price GSA Price GSA Price GSA Price
Number C MWO 20,2012. Maga 2s.21111. Me-*29.2114. Hn"20,291 O-*Z& 91
MZ6
ch
M- 191�28t3 M-b 19.214 M-*to,zets Mar.*to,2= .=a119,2117
1 Program Manager $1.51.13 315491 5159.119 $162.75 $166.92
2 Sr.Project Manager $132,66 S135,99 $130.38 $142.87 5146.44
Project Manager $117.55 5120.49 5123.50 $126.59 $129.76
4 Sr.Teclutical 5151.13 $154-91 $158.78 $162.75 5166.82
Architect
.5 Technical Architect $110.83 $113.60 S116.44 $119.33 5122.14
6 Developer $67.96 569.66 571.40 $73,19 $15.01
7 Iead Developer $142.63 $146.20 $149.95 $153.60 $15744
Web
8 Sr.Developer-Web 585.64 $87.78 589.98 $92.23 S94.53
9 I. Developer- $03.49 S97.96 $100.31 S 102.R2 5105-39
Java
10 Sr.Dcvdopdr-Java $120.91 $123-93 $127.03 $130.20 5133.116
11 Developer-Java $98.25 Wo,-to $103.22 $105.80 $109.45
12 Lead Developer $104.79 5107,11 $110.09 5112.84 $115.66
MF/CS
13 Sr.Developer- $88.69 $90.90 $93.17 595.50 $97.89
MRCS
1.1 Developer-MF"CS $74,99 $76.76 $78.69 s80.6.5 SR2,0
15 Data Raw $95.72 $99,11 $100.56 S101.08 $105-65
Adininistrator
16 Data Base $141.06 S144.58 5148.20 $151.90 5155.110
Adininistrator-
Oracle
17 Sr.Business Analyst $142.07 $145.62 5140.26 5152.99 $156.81
18 Business Analyst $8746 589.85 $92.10 $94.40 596.76
19 QA AnalysVrester $82.62 $84.69 $84.80 598.97 $91.20
20 Technical Writer $55.54 $56.92 55835 559.81 $6130
21 Sr.*recbrucal Writer $76.91 $78.83 580.80 $82.82 5811.89
22 Field P.t*neer 1 $39.72 540.71 $41.73 S42.77 $43-84
23 Field E*n=11 $51.02 $52.30 553.61 S54.95 $56.32
24 Field Engineer III $62.14 563.69 S65.29 S".91 $6839
25 Field Engineer $77.25 $79.18 $81,16 $83.19 $85.27
Supervisor
23
Insight Global,UC
Professional Services Agreement-Technology-Exhibit D
Rev.9/2017 Page 49 of 61
City Secretary Contract No.
Part Commercial Labor GSA Price GSA Price GSA Price GSA Price GSA Price
Number Category At,%m,au. M.rO 20,2613. MWO 20.2014 ft M-1 20,2015. MWO 26.2014 r
Mre►if 2013 M-h 19,2614 MWh 19 2015 MrO if 24146 M-k if 2017
26 Communications $46.38 $47.54 $48.73 $49.94 $51.19
Engineer 1
27 Communications $50.38 $51.64 $52.93 $54.25 $55.61
Engineer II
28 Communications $76.57 $78.49 $80.45 $82.46 $84.52
Engineer 111
29 PC Support $41.31 $42.34 $43.40 $44.49 $45.60
Technician I
31 PC Support $51.39 $52.67 $53.99 $55.34 $56.72
Technician II
31 PC Support $61.13 $62.66 $64.22 $65.83 $67.47
Technician III
32 Jr.Deployment $53.73 $55.08 $56.45 $57.86 $59.31
Mana er
33 1 Deployment $85.64 $87.78 $89.98 $92.23 $94.53
Coordinator
34 Deployment Manager $90.78 $93.05 $95.38 $97.76 $100.21
35 Sr.Deployment $97.62 $100.06 $102.56 $105.13 $107.76
Manager
36 Network Engineer $125.94 $129.09 $132.32 $135.63 $139.02
37 Network Technician $44.99 $46.11 $47.26 $48.45 $49.66
38 Optical Engineer $67.84 $69.53 $71.27 $73.05 $74.88
,Kith Sonet
39 Sr.RF Engineer $70.53 $72.29 $74.10 $75.95 $77.85
40 Jr.Information $60.45 $61.96 $63.51 $65.10 $66.73
Systems Security
Engineer
41 CAD Operator $47.88 $49.08 $50.30 $51.56 $52.85
42 GISTechnician $45.49 $46.63 $47.79 $48.99 $50.21
24
Insight Global,LLC
Professional Services Agreement-Technology-Exhibit D
Rev.9/2017 Page 50 of 61
City Secretary Contract No.
118A�OMIIA�'1f�Ta1'Q t>Y�
Um
PREAMBLE
(Name of Connpstry)provides conium-mal pro nets and services to ordering activities We are==tied to promoting
participation of small,smell disadvantaged and women-owned small business"in au conbacn. We pledge to provide
opportunities to the sdmll business contaotnity through reselling opportunities,nnemor-prureg8 programs,joint vcwtucs,teaming
its,and subcontracting.
COMMITMENT
To actively seek and partner with small businesses.
To identify,qualify,menta and develop amU,small disadvantaged and women-owned small businesses by purchasing from these
titsirasses su"luetuever pnctical.
To develop and promote ca npany policy initiatives that demonstrate our support for awarding contracts and subcontracts to small
business concerns.
To undertake significant efforts to determine the potential of natal!,small disadvantaged and wonnen-owned a hall business to
supply products nal services to err company
To insure promertam epportuedes are designed to pertrit the msxnrmmn passible participation of small,small disadvarrtegod,
and want-owned small bunromes.
To entad tininess opportunity workshops,toncrity business etttetprise aeminars,bode t5irs,procurernent conferences,ete.,to
identify and increase small businesses with whom a partner.
To publicize in aur marketing publications our interest in meeting smelt businesses that maty be interested in subcontracting
opportunities.
We signify our roruttittam to work in pw teratip with"mall,small disadvantaged and womon-owned small businesses to
promote and uwasse their participation in ordering activity contracts.To accelerate potential opportunities please contact Michael
Lewis,CFO/COO,Phone:404-237-7900,Fax:404-257-1004,Effmil mlawis@insigMglabal.net
25
Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 51 of 61
City Secretary Contract No.
BEST VALUE
BLANKET PURCHASE AGREEMENT
FEDERAL SUPPLY SCHEDULE
(Invert Customer Name)
In the spirit of the Federal Acquisition Stremdining Act (orderim activity)and( enter into a coopentive agreement
to further reduce the administrative casts of acquiring corru ercial itens from the General Services Administration(GSA)Federal
Supply Schedule Contract(s)
Federal Supply Schedule contract BPAs elininste contracting and open market costs such as:search for sourm;the development
of technical docaanents,solicitations and the evaluation of offers.Temno Arrntgernenls are permitted with Federal Supply
Schedule Contractors in accordance with Federal Acquisition Regulation(FAR)9.6.
This B PA will further decrease coats,reduce paperwork,and save time by dir inding the need for repetitive,individual purchases
from the schedule centrad.The end result is to create a purchasing mechanism for the ordering activity that works better and
costs less.
Signatures
Ordesirg Activity Date Contractor Date
26
Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 52 of 61
City Secretary Contract No.
BPA NUMBER
(CUSTOMER NAME)
BLANKET PURCHASE AGREEMENT
Pursuant to GSA Federal Supply Schedule Contract Number(s) ,Blanket Purchase Agreements,the Contractor
agrees to the following terms of a Blanket Purchase Agreement(BPA)EXCLUSIVELY WITH(ordering activity):
(1) The following contract items can be ordered tinder this BPA All orders placed against this BPA are subject to the terms
and conditions of the contract,except as noted below:
MODEL NUMBERIPART NUMBER 'SPECIAL BPA DISCOUNTIPRICE
(2) Delivery.
DESTINATION DELIVERY SCHEDULES/DATES
(3) The ordering activity estinates,but does not guarantee,that the vohnne of purchases through this agreement will be
(4) This BPA does not obligate any funds.
(5) This BPA expires on or at the end of the contract period,whichever is earlier.
(6) The following office(s)is hereby authorized to place orders under this BPA:
OFFICE POINT OF CONTACT
(7) Orders will be placed against this BPA via Electronic Data Interchange(EDI),FAX,or paper_
(9) Unless otherwise agreed to,all deliveries tinder this BPA must be acconVenied by delivery tickets or sales slips that
must contain the following information as a mimnnun:
(a) Name of Contractor,
(b) Contract Number,
(c) BPA Number,
(d) Model Number or National Stock Number(NSN);
(e) Purchase Order Number,
(t) Date of Purchase;
(t) Quantity,Unit Pride,and Extension of Each Item(unit prices and extensions need not be shown when
incompatible with the use of automated systems;provided,that the invoice is itemized to show the information);and
27
Insight Global,LLC
Professional Servicsa Agreement—Technology—Exhibit D
Rev.9/2017 Page 53 of 61
City Secretary Contract No.
(h) Date of Shipment.
(9) The requirements of a proper invoice are specified in the Federal Supply Schedule contract. Invoices will be submitted
to the address specified within the purchase order trananission issued against this BPA-
(10)
PA(10) The terms and conditions included m this BPA apply to all purchases made pursuant to it hr the event of en
incorsisten y between the provisions of this BPA and the Contractor's invoice,the provisions of this BPA will take precedence.
fflfRf•Rfflffffffffffffffffffff•fffffflfffflfffffffffRfffffffflffffffffffffffffffffffiffftf
20
Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 54 of 61
City Secretary Contract No.
BASIC GUIDELINES FOR USING
"CONTRACTOR TEAM ARRANGEMENTS"
Federal Supply Schedule Contractors may use"Contractor Team Arrangements-(9w FAR 9.6)to provide solutions when
responding to a ordering activity requirements.
These Team Arrangements can be included under a Blanket Purchase Agreement(BPA). BPAs are permitted under all Federal
Supply Schedule contracts.
Orders under a Team Arrangement are subject to terms and conditions or the Federal Supply Schedule Contract.
Participation in a Team Arrangement is limited to Federal Supply Schedule Cotractors.
Customers should refer to FAR 9.6 for specific details on Team Arrangements.
Here is a general outline on how it works:
• The customer identifies their requirements.
• Federal Supply Schedule Contractors may ind ividtWly meet the customers rKeds,or-
Federal Supply Schedule Contractors may individually ually submmit a Schedules`Team Soheon"to meet the
customer's requirement.
• Customers make a best value selection.
29
Insight Global,LLC
Professional Services Agmcruent—Technology—Exhibit D
Rev.9/2017 Page 55 of 61
City Secretary Contract No.
Indght Global,Inc.-Attachment A
Initial Award
Part Number Commercial Labor Category GSA Price GSA Price GSA Price GSA Price OSA Price GSA Price
w/out IFF wilFF Year 1 wAFF Year 2 wAFF Year 3 wAFF Year 4 wAFF Year 5
1 Program Manager $150.00 $151.13 $154.91 $158.78 $162.75 $166.82
2 Sr.Project Manager $131.67 $132.66 $135.98 $139.38 $142.87 $146.44
3 Project Manager $116.67 $117.55 $120.49 $123.50 $126.59 $129.76
4 Sr.Technical Architect $150.00 $151.13 $154.91 $158.78 $162.75 $166.82
5 Technical Architect $110.00 $110.83 $113.60 $116.44 $119.35 $122.34
6 Developer $67.45 $67.96 $69.66 $71.40 $73.19 $75.01
7 Lead Developer-Web $141.56 $142.63 $146.20 $149.85 $153.60 $157.44
8 Sr.Developer-Web $85.00 $85.64 $87,78 $89.98 $92.23 $94.93
9 Lead Developer-Java $94.76 $95.48 $97.86 $100.31 $102.82 $105.39
10 Sr.Developer-Java $120.00 $120.91 $123.93 $127.03 $130.20 $133.46
11 Developer-Java $97.51 $98.25 $100.70 $103.22 $105.80 $108.45
12 Lead Developer-MF/CS $104.00 $104.79 $107.41 $110.09 $112.84 $115.66
13 Sr.Developer-MF/CS $88.02 $88.69 $90.90 93.17 $95.50 $97.89
14 Developer-MF/CS $74.33 $74.89 $76.76 $78.68 $80.65 $82.67
15 Data Base Administrator $95.00 $95.72 $98.11 $100.56 $103.08 $105.65
16 Data Base Administrator-Grade $140.00 $141.06 144.58 $148.20 $151.90 $155.70
17 Sr.Business Analyst $141.00 $142.07 $145.62 $149.26 $152.99 $156.81
18 Business Analyst $87.00 $87.66 $89.85 $92.10 $94.40 $96.76
19 CAAnaWester $82.00 $82.62 84.69 $86.80 $88.97 $91.20
20 Technical Writer $55.12 $55.54 $56.92 $58.35 $59.81 $61.30
21 Sr.Technical Writer $76.33 $76.91 $78.83 $80.80 $82.82 $84.89
22 Field Engineer 1 $39.42 $39.72 $40.71 $41.73 $42.77 $43.84
23 Field Engineer II $50.64 $51.02 $52.30 $53.61 $54.95 $56.32
24 Field Engineer 111 $61.67 $62.14 $63.69 $65.28 $66.91 $68.59
25 Field Engineer Supervisor $76.67 $77.25 $79.18 $81.16 $83.19 $85.27
26 Communications Engineer 1 $46.03 $46.38 $47.54 $48.73 $49.94 $51.19
27 Communications Engineer 11 $50.00 $50.38 $51.64 $52.93 $54.25 $55.61
28 Communications Engineer 111 $76.00 $76.57 $78.49 $80.45 $82.46 $84.52
29 PC Support Technician 1 $41.00 $41.31 $42.34 $43.40 $44.49 45.60
31 PC Support Technician II $51.00 $51.39 $52.67 $53.99 $55.34 $56.72
31 PC Support Technician 111 $60.67 $61.13 $62.66 4.22 $65.83 $67.47
32 Jr.Deployment Manager $53.33 $53.73 $55.08 $56.45 $57.86 $59.31
33 Deployment Coordinator $85.00 1 $85.64 $87.78 $89.98 $92.23 $94.53
34 Deployment Manager $90.10 $90.781 $93.05 $95.38 $97.76 $100.21
35 Sr.Deployment Manager $96.89 $97.62 $100.06 $102.56 $105.13 $107.76
Pap t
insight 4[06111,LLC:
Professional Services Agrecincni-Tccbuology-Exhibit D
Rev.9/2017 Page 56 of 61
City Secretary Contract No.
Insight Global,Inc.-Attaclinmrit A
Initial Award
Part Number Commercial Labor Category GSA Price GSA Price GSA Price GSA Price GSA Price GSA Price
w/out IFF wAFF Year 1 WIFF Year 2 wAFF Year 3 WIFF Year 4 wAFF Year 5
36 Network Engineer $125.00 $125.94 $129.09 $132.32 $135.63 $139.02
37 Network Technician $44.65 $44.99 $46.11 $47.26 $48.45 $49.66
38 Optical Engineer with Sonet $67.33 $67.84 $69.53 $71.27 $73.05 $74.88
39 Sr.RF Engineer $70.00 $70.53 $72.29 $74.10 $75.95 $77.85
40 Jr.Information Systems Security $60.00 $60.45 $61.96 $63.51 $65.10 $66.73
41 CAD Operator $47.52 $47.88 $49.08 $50.30 $51.56 $52.85
42 GIS Technician $45.15 $45.49 $46.63 $47.79 $48.99 $50.21
Page 2
sx �
Insight Ulobal,1-
1-1-Professional Services.Agreement-Technology--Exhibit D
Rev.9/2017 Page 57 of 61
City Secretary Contract No.
1NS1(-,HTGL0BAL
November 21,2016
GSA Federal Acquisition Service(FAS) 4170 Ashford Dunwoody Rd.,Suite 250
Office of Integrated Technology Services,(QTF) Atlanta,GA 30319
Washington,DC 20406 404-257-7900
Attention:Tyrees P.Jones 404-257-1070 Fax
RE:Exercise Option to Extend GSA Contract GS-3SF-0247Y
Dear Mr.Jones,
This letter shall serve as Insight Global,LLC's intent to have our GSA Schedule 70 contract number GS-35F-
0247Y considered for the option to extend,from March 19,2017 through March 18,2022.Insight Global,LLC
confirms the following information:
• Insight Global,LLC affirms that there have been no changes to the most currently incorporated CSPs,and
affirms that they are current,accurate,and complete;
• Insight Global,LLC affirms that the Price Reduction Clause discount relationship most recently negotiated
has not changed,and our commercial sales practices and discounts upon which the contract award was
predicated are current,accurate,and complete;
• Insight Global,LLC affirms that the Terms&Conditions of the contract have not changed and are current,
accurate and complete;
• Insight Global,LLC is a Large Business;
• Insight Global,LLCs SAM Representations and Certification are accurate and current through July 19,
2017;
• Insight Global,LLC's pricelist on GSA Advantagel is accurate and current;
• Insight Global,LLC has reviewed and accepted all mandatory mass modifications for Schedule 70;
• Insight Global,LLC's business size on SAM matches our current status;and
• Insight Global,LLCs Electronic Subcontracting Reporting System Q3 report was submitted on October 28,
2016.
Thank you for your consideration of Insight Global,LLC's GS-35F-0247Y contract for the option to extend.
Please let me know if you need any further information at this time.
Regards,
Mike Lewis
Chief Financial Officer
Insight Global,LLC
4170 Ashford Dunwocdy Rd.,Suite 250
Atlanta,GA 30319
Insight Global,UC
Profeaional Servioes Agmement—Technology—Exhibit D
Rev.9/2017 Page 58 of 61
City Secretary Contract No.
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT ConuaeI ID Code Page of Pages
1 1 a
Amen dmerN/Modlfkation No. EffectIV Data::_ RequisMn/Purchass Req.No. Project No.(li Appiicable)
70
G.Issued By: Admintsfered By:(If Other)
General Service Administration 10 CAUSEWAY S
10 CAUSEWAY ST
OFFICE OF IT SCHEDULE PROGRAMS BOSTON MA 02222
1800 F ST. NW
WASHINGTON DC 20405
8.Nene and Address of Contractor(No.Street,County,State and Zip Code) 9MAAmendment of Sottdadon No:
INSIGHT GLOBAL, LLC.
4170 ASHFORD DUNWOODY RD NE STE 250 8.Dated(See Nem 11)
ATLANTA, GA 303191457 OA.ModdIcation of Contract/Order No.
OS35FO247Y
S 08.Dated(bee Mem 13)
Mar 0, 2012
Thea above
numbere
fee Ie d so i eatlon s amended as set forth In Hem It The hour and r I is extended _ � is nes extended.
ors must atimw fledge receipt of this amendment prior to 11e hour and date spedled In the so icitakni or as amended,by one of the following methods.
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2.ACCOUNTING AND APPROPRIATION DATA(if roWkted)
13.THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTSIORDERS,
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A THIS CHANGE ORDER 15ISSUED PURSUANT TO(SpedN"Wty)THE CH NNS SET PORTA N ITM 14 ARE MACE N THE CONTRACT ORM NO
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)( THLSSA)MEMEtiTALAGRFEM£NTI.SFNTFRFDINTOr'UPS(I*iTTAAUTHG4}RYOF See Block 13 Notes...
OFHER(9Caak Tpeot..espied—md aNhontvl ff
IMPORTANT: Cwtlectw Iyrp L_._x__� •a t. ^a 'ewvynsseon.nlFrrarelun_wlwlbnrnewwoaa
u DEWRIPTION OF MWrICATION(OrpxezW bl UCF fWwn hm*W,r cYGdYW sokt*Wrdm*md vb*d mslw.don GealBle)
The above referenced contract, awarded under Federal Supply Schedule 70 General Purpose
Commercial Information Technology Equipment, Software and Services is hereby modified as
follows:
A. Pursuant to Clause I-FSS-163, the option is hereby exercised to extend the term of
the contract. The period of performance is from 3/20/17 to 3/19/2022.
B. In accordance with Clause 52.219-9, Small Business Subcontracting Plan, Insight
5A NAME Ap TTME OF SC 1ER(Twa or Pnnt{ t0A NAIEAiDTrtt.E OF CONTRACTNG OFFICER(T"or wit)
GSA Initiated Mod
_ _ Warren J. Reddick
58 COM7RACTORA)F0(POR 'rtOWTE 51GNe0.... 16R UrIR1D STATES OS AMEPICA rFeb"22
d4SHGN[?O
PFFFF i N9L Muted va�(�1�L*1*0'MWtzlW& See above , 2017
NSN TSIO01-15161070 30-105 STANDARD FORM 30(REV.10.19)
PREVgt1SEDITIONINUSASLE Pre 0244 by GSA
FAR(41 CFR)53 243
Insight Global,I.LC
Professional Services Agreement—Technology—E-Uubit A
Rev.9/2017 Page 59 of 61
City Secretary Contract No.
Continuation of Description...
Global a Subcontracting plan dated 4/17/2014 for the period 3/20/17 to 3/19/2022 has been
approved and is hereby incorporated into the contract on 1/25/17 per modification Mod
0006.
C. The pricing during this option period will be based on the following approved price
list(:):
Insight Global (A Staffing Services Company) 3/20/1017
D. The price discount relationship remains as follows:
Insight Global hereby agrees to abide by the following discount/price relationship, if
the prices to the commercial end users is reduced below the awarded GSA prices, then so
will a corresponding decrease be submitted to the General Services Administration.
Insight Global understands that the price Reductions clause would take effect if Insight
Global invoices the Basis of Award customer for services at prices which are less than
the awarded GSA prices.
E. The current terms and conditions in effect for this option period are as follows:
Basic Discount: 01 - All agreed pricing based on market rates
Prompt payment Terms: Net 30
Quantity Volume Discount: Not applicable
Normal Delivery: As negotiated with Government customer
Expedited Delivery: As negotiated with Government customer
Special Terms or Considerations: Not applicable
F. The Industrial Funding Fee (IFF) is a separate collection mechanism and any increase
or decrease in the fee does not change the price discount relationship stated above. The
current IFF is 75i and should be calculated as follows:
Negotiated price divided by (1 minus .0075) which equates to Negotiated price divided by
0.9925. Example: ($100,000 / 0.9935) - $100,755.67
G. All other terms and condition* remain in effect as originally accepted or
subsequently changed by modification.
This modification is issued at no cost to either party.
Point of Contact: Saudis Feagin, 404-331-0423, saudia.feaginegea.gov
Insight GlobaL UC
Professional Servioea Agmentent-Technology-Extubit D
Rev.9/2017 Page 60 of 61
City Secretary Contract No.
Block 13 Notes
--------------
Block 13.C:
I-FSS-163
Insight Global,LLC
Professional Services Agreement—Technology—Exhibit D
Rev.9/2017 Page 61 of 61
M&C Review
Official
CITY COUNCIL AGENDA FORTVUORTII
COUNCIL ACTION: Approved on 112912019
DATE: 1/29/2019 REFERENCE**C-28999 LOG 13PAMENDMENT TO MAYOR AND
NO.: NAME: COUNCIL C-27983 SB ITS
CODE: C TYPE: CONSENT PUBLIC NO
NO
SUBJECT: Authorize Amendment to Mayor and Council Communication M&C C-27983 to
Authorize Execution of Professional Services Agreements for Technology Staffing and
Placement Services with Insight Global, LLC, GTS Technology Solutions, Inc., and
Luna Data Solutions, Inc., Adding Each as Staff Augmentation Vendors for the
Information Technology Solutions Department (ALL COUNCIL DISTRICTS)
RECOMMENDATION:
It is recommended that the City Council authorize an amendment to Mayor and Council
Communication (M&C C-27983)to authorize execution of Professional Services Agreements with
Insight Global, LLC, GTS Technology Solutions, Inc., and Luna Data Solutions Inc., as additional
staff augmentation vendors for the Information Technology Solutions Department.
DISCUSSION:
The purpose of these Professional Services Agreements (Agreements) is to add staff augmentation
vendors for the Information Technology Solutions (ITS) Department and other City departments to
have Agreements in place to assist in the development and implementation of technology projects
and to use as temporary backfills for staffing vacancies. On November 1, 2016, City Council
authorized execution of four staff augmentation Professional Services Agreements using Texas
Department of Information Resources (DIR) prices.
ITS is recommending the addition of GTS Technology Solutions, Inc., and Luna Data Solutions
Inc., under DIR prices and Insight Global, LLC, under General Services Administration Schedule
Contract pricing to the original authorization to provide the City with eligible candidates offering a
highly technical skill set. ITS is not asking for additional fiscal authorization. The approval of this
action provides contract authority for GTS Technology Solutions, Inc., Luna Data Solutions Inc. and
Insight Global, LLC to be included in the current authorization of$2,100,000.00 annually.
Pricing for GTS Technology Solutions, Inc., and Luna Data Solutions Inc., will be under DIR
contracts identical to current staff augmentation contracts. Insight Global, LLC pricing will be under
General Services Administration Schedule (GSA) Contract for staff augmentation. Staff reviewed
GSA pricing and found pricing to be fair and reasonable and comparable to DIR pricing.
Texas DIR and GSA are authorized to offer the Cooperative Purchasing Program to state
agencies, public institutions of higher learning, public school districts and local governments.
Pursuant to state law, a local government that purchases goods or services under the Interlocal
Cooperation Act satisfies otherwise applicable competitive bidding requirements.
M/WBE: A MBE/SBE goal is not assigned when purchasing from an approved purchasing
cooperative or public entity.
SUCCESSOR CONTRACTS: To facilitate planning and budgeting, Staff would prefer to have
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M&C Review
annual Agreements that align with the Fiscal Year. However, the DIR contract and the GSA
contract are out of alignment with the City's Fiscal Year. The current terms of the contracts are:
In order for these Agreement to align with the City's Fiscal Year, adoption of this Mayor and
Council Communication (M&C) technically authorizes (i) a series of Purchase Agreements, each of
which will align to the terms of the respective cooperative contract to ensure legal authority exists
for the contract, and (ii) an annual spend amount, future years of which would be subject to City
Council appropriation. In the event that a cooperative contract is not renewed, Staff would cease
purchasing at the end of the last Purchase Agreement coinciding with the valid cooperative
contract. If the City Council were to not appropriate funds for a future year, Staff would stop making
purchases when the last appropriation expires, regardless of whether the then-current Purchase
Agreement has expired. The City initially use these cooperative contracts to make purchases
authorized by this M&C. The cooperative contracts expire on various dates. If a cooperative
contract is extended, this M&C authorizes the City to purchase similar services under the extended
contracts. If a cooperative contract is not extended, but a new cooperative contract is executed with
GTS Technology Solutions, Inc., Luna Data Solutions Inc. or Insight Global, LLC, with substantially
similar terms as the previous cooperative contract, this M&C authorizes the City to purchase the
services under the new cooperative contract.
AGREEMENT TERM: Upon City Council's approval, the initial term of these Agreements shall
commence upon final execution of the Professional Services Agreements and expire in accordance
with the terms and conditions of the respective cooperative agreement.
Terms shall be as follows:
DIR-TSO-3512
Year 1 - January 15, 2019 -August 11, 2019
Year 2 -August 12, 2019 -August 11, 2020
DIR-TSO-3504
Year 1 - January 15, 2019 - July 28, 2019
Year 2 - July 29, 2019 - July 28, 2020
GS-35F-0247Y
Year 1 - January 15, 2019 - May 19, 2019
Year 2 - May 20, 2019- May 19, 2020
Year 3 - May 20, 2020 - May 19, 2021
Year 4- May 20, 2021- May 19, 2022
RENEWAL OPTIONS: The Agreements may be renewed for two additional one-year terms at the
City's option, per the conditions established in the DIR contract and Luna Data Solutions Inc.,
conditions established in the DIR contract and GTS Technology Solutions, Inc., and the conditions
established in the GSA Schedule contract and Insight Global, LLC.
ADMINISTRATIVE CHANGE ORDER- An administrative change order or increase may be made
by the City Manager for an amount up to $100,000.00 and does not require specific City Council
approval as long as sufficient funds have been appropriated.
FISCAL INFORMATION/CERTIFICATION:
The Director of Finance certifies that funds are available in the current operating and capital
budgets, as appropriated, in FY2019. Participating departments have the responsibility to validate
the availability of funds prior to the expenditure of funds.
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M&C Review
IQ
Fund Department Account Project Program Activity Budget Reference# Amount
ID ID Year (Chartfield 2)
FROM
Fund Department Account Project Program Activity Budget Reference# Amount
ID I I ID I I Year (Chartfield 2)
Submitted for City Manager's Office W: Susan Aianis (8180)
Originating Department Head: Kevin Gunn (8517)
Additional Information Contact: Cynthia Garcia (8525)
Sheila Baker (8356)
ATTACHMENTS
1295 GTS Redacted.pdf
1295 LUNA DATA Redacted.pdf
Insight Global Form 1295_Redacted.2df
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