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HomeMy WebLinkAboutContract 36690-A1 City Secretary Contract No. IWO(o —A AMENDMENT NO. 1 TO CITY SECRETARY CONTRACT NO.36690 PROFESSIONAL SERVICES AGREEMENT WHEREAS,the City of Fort Worth("City") and MCM Technology, Inc., ("Consultant") a Delaware corporation, collectively referred to as the "parties," made and entered into City of Fort Worth City Secretary Contract ("CSC") No. 36690 on or about March 3, 2008 ("Agreement"); and WHEREAS, the Agreement involves implementation of efficient business work flow processes for asset and work order management responsibilities for the City; and WHEREAS, the parties now wish to amend the Agreement to extend the term of the Agreement and modify the scope of services to include the current CommSHOP 360 platform to include services for the Fort Worth Fire Department. NOW THEREFORE, City and Consultant, acting herein by and through their duly authorized representatives, enter into the following agreement: 1. Exhibit A-1 to the Professional Services Agreement (PSA)—Pricing, shall be amended to add pricing for Data Conversion and User Training, as set forth in the "Professional Service Pricing"document attached hereto and incorporated into'to the Agreement for all purposes. 2. Exhibit A-3 to the PSA, Statement of Work, shall be amended to add services for the Communications Asset Management System to expand the current CommSHOP 360 platform to include services for the Fort Worth Fire Department. Such services are more specifically set out OFFICIAL RECORD CITY SECRETARY FT.WORTH, TX in the "Statement of Work" document attached hereto and incorporated into the Agreement for all purposes. 3. Section 1, Scope of Services, of the Agreement shall be modified to include the amended Exhibit A-3 as described in Section 2 of this Amendment. 4. Section 2, Term, is hereby amended to extend the term of the Agreement through February 12, 2012. 5. Section 3, Compensation, is hereby amended to increase the contract amount by $4,611.00, thereby increasing the total contract amount to $29,361.00, inclusive of all services and expenses. 6. All other provisions of the Agreement that are not expressly amended herein shall remain in full force and effect. [SIGNATURE PAG FOLLOWS] Executed in multiple originals on this day of &4 2011. ACCEPTED AND AGREED: CITY OF FORT WORTH: MCM TECHNOLOGY, INC. A� /C�� B B Y Y• Karen L. Montgomery Thomas A. Bartels Assistant City Manager President Date: 2v�,�l Date: ATTEST: ATTEST: /, l By: By: (d F �� ()J Marty Hendrix ,q��Qooa0oaoo�y �� Name�ja Q,I1 City Secretary pro° o�'�d� Title: rot -er 0�0 odd APPROVED AS TO FORM AN0 0o o d LEGALITY: ��J °o o°*� 00000000 By: all n4a4o Maleslua B. Farmer Assistant City Attorney Contract Authorization: M&C: None required Approval Date: N CIAL RECORD SECRETARY WORTH,TX EXHBIT A-1 PROFESSIONAL SERVICE PRICING MCM Technology,LLC Tool Free:(877)626-6156 3510 Vann Road Local:(205)655-8949 Suite 105 cm)i�cr�36Q,sa Fax:(205)655-5605 Birmingham,AL 35235 www.mcmtechnology.com Proposed to: Alan Girton Proposal Date: 3/15/2011 City of Ft.Worth Proposal Expiration: 12/31/2011 Senior Manager ISV Contact: Aldan Clifford Securtty/Communlcations Quote 8: QB031513AG1 (817)392.8484 Al an.Girton@fortwortheov.ore Professional Services It Days Amount Implementations Services Data Conversion 2 $ 1,537.00 $ 3,074.00 User Training 1 $ 1,537.00 $ 1,537.00 TotplProjesslonalServlces $ 4,611.00 Quote Summary Professional Services $ 4,611.00 GRAND TOTAL USD 4,611.00 All Pricing b quoted In US Dollars Taxes are not included In pricing,and would be addhional,If applicable,and would be the obllgedon of the customer. EXHIBIT A-3 STATEMENT OF WORK CA4 ife-Cycle360OSolutions Statement of Work CommSHOP 360* TM Communications Asset Management System Prepared for: The City of Fort Worth, TX Table of Contents I. Executive Summary II. Project Scope Deliverables Project Timeline III. Engagement Assumptions IV. Implementation Methodology SECTION 1 -PRE-INSTALLATION TASKS Pre-install Tasks Review and Assignment 1. Data conversion information gathering SECTION 2—DATA CONVERSION 1 Cleaning and formatting Ft. Forth Fire Dept data 2. Importing into CommSHOP 360°TM SQL tables 3. Verifying data integrity 4. Reviewing/Auditing data with USFGMD-Europe 5. Project Conversion Requirements SECTION 3—INSTALLATION TASKS Configuration Tasks 1. Settings table configuration by module 2. Table building-Supporting list table definition by module 3. Create groups 4. Create/Customize menu options per group 5. Define permissions per group 6. Add Users SECTION 4-TRAINING Training 1. Training Schedule 2. Access to Standard Manuals and Documentation 3. Custom Training Materials 4. Project Training Requirements V. Project Financials and Project Milestones Project Deliverables and Sign-off • Obtain project sign-off • Review and identify Warranty period and beginning of Maintenance period Additional Costs New Requirements: Product Enhancements,Training,or other Services Attachments Appendix A- Project Sign-off Document I. EXECUTIVE SUMMARY MCM Technology, LLC ("MCM") sells and supports an all encompassing Asset Management Enterprise software application designed specifically to track and record life-cycle activities of Assets from Acquisition to Disposition. The CommSHOP 360°TM Solution is a multi-user management solution that accumulates and maintains data to assist in the management of serialized and/or capitalized assets, while maintaining real-time control of the asset's location, condition, and historical movement. The system also has an integrated state-of-the-art Work Order management system that tracks consumable inventory usage, manages and reports on labor usage, and compiles revenue and expense management data. The City of Ft. Worth CIS ("Client") is currently using the CommSHOP 360°Tm application to manage the day to day internal operations. In an effort to provide a more consistent management platform and increase efficiency, citywide, the current management platform will be expanded to include the Ft. Worth Fire Department and their communications equipment. Furthermore, due to the fact that the solution is architecture is currently in place and the Client has a surplus of user licenses; the expansion of this solution will be very cost effective and only require data conversion, system configuration, and user training. II. PROJECT SCOPE MCM will expand the current software platform to meet all the requirements listed in this Scope of Work. Deliverables The following are the project deliverables as defined: Software Expansion (to Ft. Worth Fire Department): 1. CommSHOP 360°TM core modules (by utilizing current surplus of user licenses): ■ Agency ■ Asset ■ Work Order ■ Parts Inventory ■ Purchasing ■ Project Management ■ Reporting Hardware: The Client will be responsible for providing all the hosting hardware to house the database and application. MCM will assist in the planning process to ensure the appropriate resources are in place. Services: 1. Database Configuration (setting system tables) and Review 2. Data Conversion o Conversion of identified data o Data conversion audit and review 3. Web-Based Training Project Timeline MCM proposes to begin the implementation process, as described in this document, within 90 days of the contract award. MCM proposes to complete the implementation of the system within 90 days of the start date of the project. The timeline shown in this chart is tentative based on the date of the award. III. ENGAGEMENT ASSUMPTIONS The following assumptions apply to this engagement: ■ Client will identify a resource prior to commencement of this initiative to serve as the project manager to whom MCM will transfer knowledge. ■ Client SME's will be available on an as needed basis to support the project objectives and deliverables. ■ MCM is solely responsible for MCM project staffing. ■ MCM agrees to sign all non-disclosure agreements, as necessary. ■ Changes to the scope of the contract including but not limited to, expanding the area of responsibility, enhancement requests, or a change of work location, will be negotiated. ■ Work will be performed remotely at MCM's facility. • The Client will provide MCM personnel with the appropriate facilities necessary to complete the defined scope of work in time frames that support the project. Facilities include but are not limited to: • Pentium Workstation • Suitable office or work space to perform project duties • Telephone • Facility/Security Access Badges • E-mail or ability to access outside systems • Network/Peripherals Access ■ MCM will not be responsible for delays caused by the unavailability of Client personnel, or other events beyond its control (e.g. malfunctioning infrastructure elements, delays of input data), as these delays could directly impact end-date deliverables. ■ Client will provide MCM with all workstations to be configured upon arrival for commencement of the project. ■ MCM will provide Client with status reports reflecting accomplishments, issues and recommendations, and planned accomplishments for the next reporting period. Status reports will be presented on an as-needed basis during a milestone period and at the end of each milestone. IV. IMPLEMENTATION METHODOLOGY Pre-install Tasks Review and Assicinment 1. Data Conversion Information Gathering Prior to any conversion, the data that is to be converted must be identified and samples provided. Client will be required to provide MCM with data files that have the minimum data fields required to populate the related CommSHOP 3600Tm database tables. SECTION 2—DATA CONVERSION 1. Cleaning and formatting Client data Prior to converting Client data into the CommSHOP 360°TM database, the data must be formatted to insure that all of the fields convert properly. This process includes: • Formatting dates to the required YYYY-MM-DD format • Standardizing data with common fields such as: o Agency Groups, o Asset Classes, o Asset Categories • Assigning new data to records for CommSHOP 360°Tm required fields 2. Import into CommSHOP 360°TM SQL tables This is the process of importing data from the formatted files into the CommSHOP 3601TM SQL tables. At this point, the data will be accessible for changes through the CommSHOP 360°Tm application interface. Additional changes and formatting can still be done after the data is imported, where required. 3. Verify data integrity Verifying the integrity of the data involves both the MCM project manager and data conversion team. This is where data is tested within each module to make sure that each module functions properly. 4. Review/Audit data with Client Once the data has been formatted, imported, and verified by the MCM team, the Client project team will be asked to review the converted data (either via web meeting or on-site). Any adjustments that need to be made should be requested by the Client at this time. Once the data has been reviewed and accepted by the Client, the data will be considered in a "go-live" state. 5. Project Conversion Requirements The following is a list of the data files and types that will be converted during this implementation. All data to be converted must be identified and samples provided prior to the conversion. of DartaDesc ipti File File Type 60°TM Table COMSHOP Notes Delimited Any other formats should be discussed Asset Data text, Asset with the Project Manager to determine if Excel the are within the scope of the project. MCM will merge the data provided in Excel with the existing data in the Fort Worth Radio Shop database. MCM will work with the CLIENT to determine what information will be imported and which fields take precedence for any records that currently exist in the MCM database. Configuration Tasks 1. Settings Table Configuration by Module There are many settings, both system-wide and by module, that need to be defined before using the application. These include functions such as: - Auto-Numbering settings, - Costing methods, - Work Order billing defaults, - paths to attachment and program directories, etc. The MCM Team will not make any major changes to the existing database configuration. In order to meet the needs of the additional data capture, changes will be confined to custom field creation and expansion of current database configurations. 2. Defining User Groups Groups are the basis for all user access in the CommSHOP 3600"m system. Groups control permissions and menu access to the various modules and functions in the system. Where possible, existing user groups will be utilized to include additional Client users. Should additional user groups be needed, MCM will work with the CLIENT to help define and add these additional groups. 3. Creating/Customizing Menu Options by Group With the CommSHOP 3600Tm administration utility, you have the ability to create customized menus for each User Group you create. The menu options are generally defined according to the job functions that a specific group of users would perform. Where possible, existing menu options by group will be utilized to include additional Client users. Should additional user groups be needed, MCM will work with the CLIENT to help define these options. 4. Defining Permissions by User Group Permissions are defined by User Group and by Module. Though a user is given access to a given module from their group menu, they still must have the appropriate permission levels to function within the modules. Existing permissions by group will be utilized to include additional Client users. Should additional user groups be needed, MCM will work with the CLIENT to help define these options. SECTION 4-TRAINING 1. Training Schedule The training schedule will be set by the MCM Project Manager and the Client Project Lead(s). This schedule should take into consideration the availability of key personnel and their schedules. The schedule is generally made up of multiple sessions that cover the same topics, so that small groups of personnel can be trained at different times, without affecting you normal workload and staffing capabilities. All training activities will be conducted via webinar. These sessions will be set up at the discretion of the Client and can include all new, current and future users. 2. Access to Standard Manuals and Documentation MCM provides online training documentation within the application that can be accessed from the Help menu. A printed copy of the manual in PDF format is also included on the server under the installation folder in a "Help" folder. 3. Custom Training Materials During the course of the install, the training team may develop customized training documents to be used during the training sessions. This is an additional fee-based Professional Service that is incrementally available Client and can be included in the scope of the job, when required. 4. Project Training Requirements Training sessions will be held for the following CommSHOP 360°T1" core modules and optional applications: • Agency • Assets • Work Orders • Parts Inventory • Purchasing • Project Management • Reporting VI. PROJECT SIGN-OFF AND PROTOCOL MCM proposes delivering the services detailed in this Statement of Work in the most efficient time line possible. (Dates to be determined) Project Deliverables and Sign-off 1. Project sign-off on all deliverables Upon completion of the project, MCM will provide an acceptance document to be signed by the Client project manager to identify completion and acceptance of all deliverables (See Appendix—A). New Requirements: Product Enhancements. Training, or other Services During the implementation, there are typically some new requirements or enhancements that are discussed which were not included in the original scope of the project. There are a couple of ways that this is generally addressed: A. If there are funds available within the project that can be used, the MCM Project Manager will provide documentation on the new requirements that will be agreed upon by both parties. B. If the funds are not available with the project, a separate Quotation or Change Order will be provided along with documentation on the new requirements that will be agreed upon by both parties. Additional Costs Incurred Additional costs incurred by Client before, during, or after the project that are outside the scope of work detailed in this document will be borne solely by the Client. This includes, but is not limited to, cost for the purpose of providing site access, insuring technological compatibility, undertaking hardware upgrades, etc. MCM will not incur or invoice Client for any expenses relating to activities outside of the scope of work, without prior approval from Client. Appendix A Project Sign-Off Document Go-Live and Acceptance Once the training session(s) has been delivered,the system will be considered in a "Go- Live" state. It will be the responsibility of the customer to maintain the data in the system from that point forward. Client hereby accepts the deliverables outlined in this SOW and agrees that the system is in a Go—Live state: Accepted by: PRINT NAME TITLE SIGNATURE Date: