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HomeMy WebLinkAboutContract 45050 (2)CITY SEC ETAfCONT RR PACT RICO l I ►�. PROFESSIONAL SERVICES AGREEMENT This PROFESSIONAL SERVICES AGREEMENT ("Agreement") is made and entered into by and between the CITY OF FORT WORTH (the "City"), a Texas home rule municipal corporation, acting by and through Fernando Costa, its duly authorized Assistant City Manager, and HAGERTY CONSULTING, INC. ("Consultant"), an Illinois based corporation, acting by and through Stephen H. Hagerty, its duly authorized President. 1. SCOPE OF SERVICES. (a) Consultant hereby agrees to provide the City with professional consulting services related to provision of functional needs support services in the City's emergency or disaster shelters. Attached hereto and incorporated for all purposes incident to this Agreement is Exhibit "A," Scope of Services, more specifically describing the services to be provided hereunder. (b) The services shall be performed based on the following time schedule, provided that City assists Consultant within a reasonable timeframe when requested, and subject to Section 20, Force Majeure: (i) The initial on -site meeting referenced in Step 1 of Exhibit "A", Scope of Services, shall occur no later than ten (10) business days after the beginning date of the Term. (ii) Step 1 shall be completed within 15 business days of the on -site meeting. (iii) Step 2 shall be completed within 30 business days of the completion of Step 1. (iv) Step 3 shall be completed within 45 business days of the completion of Step 2. (v) Step 4 shall be completed within 10 business days of the City's notification to Consultant that it has completed its review of the Draft Transition and Remediation Strategy. ( A) Step 5 shall be completed within 10 business days of the completion of Step 4. 2. COORPERATIVE PURCHASING AGREEMENT This Contract is entered into in accordance with the cooperative purchasing agreement between the General Service Administration MOBIS contract and Consultant (Contract number GS-lOF-03295), dated July 10, 2006 attached as Exhibit "B". 3. TERM. This Contract shall be effective as of the date written on the notice to proceed issued by the City and shall end upon final payment by the City, unless terminated earlier in accordance with the provisions of this Agreement. 4. COMPENSATION. The City shall pay Consultant a fixed fee of $49,921.00 ("Fee") for all services performed in accordance with the provisions of this Agreement. The Fee shall constitute full compensation for all Professional Services Agreement with Hagerty Consulting for Shelter Assessment Page 1 of 23 OFFICIAL RECORD CITY SECRETARY F7'. WORTH, TX OCT 2 9 2013 RECEIVED services performed and materials furnished by Consultant under this Agreement, inclusive of incidental costs and all travel expenses. Consultant shall invoice City on a monthly basis in four equal installments. Provided that Consultant is not in default of this Agreement, City shall pay the invoice within 30 days after receipt of the invoice from Consultant. If City disputes any portion of the invoice, the undisputed portion will be paid and Consultant will be notified in writing within ten (10) days of receipt of the invoice of the exception taken. Consultant and City will attempt to resolve the payment dispute within thirty (30) days. Prior to the initiation of any legal action or proceeding under this Agreement, the parties shall make a good faith effort to resolve any such disputes by negotiations between their respective representatives having decision -making power. If the dispute cannot be resolved by such respective representatives having decision -making power, then either party may initiate formal proceedings. Consultant shall not perform any additional services for the City not specified by this Agreement unless the City requests and approves in writing the additional costs for such services. The City shall not be liable for any additional expenses of Consultant not specified by this Agreement unless the City first approves such expenses in writing. 5.1. Written Notice. The City or Consultant may terminate this Agreement at any time and for any reason by providing the other party with 30 days written notice of termination. 5.2 Non -appropriation of Funds. In the event no funds or insufficient funds are appropriated by the City in any fiscal period for any payments one hereunder, City will notify Consultant of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to the City of any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds shall have been appropriated. 5.3 Duties and Obligations of the Parties. In the event that this Agreement is terminated prior to the Expiration Date, the City shall pay Consultant for services actually rendered up to the effective date of termination and Consultant shall continue to provide the City with services requested by the City and in accordance with this Agreement up to the effective date of termination. 6. DISCLOSURE OF CONFLICTS AND CONFIDENTIAL INFORMATION. Consultant hereby warrants to the City that Consultant has made full disclosure in writing of any existing or potential conflicts of interest related to Consultant's services under this Agreement. In the event that any conflicts of interest arise after the Effective Date of this Agreement, Consultant hereby agrees immediately to make full disclosure to the City in writing. Consultant, for itself and its officers, agents and employees, further agrees that it shall treat all information provided to it by the City as confidential and shall not disclose any such information to a third party without the prior written approval of the City. Consultant shall store and maintain City information in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City information in any way. Professional Services Agreement with Hagerty Consulting for Shelter Assessment Page 2 of 23 Consultant shall notify the City immediately if the security or integrity of any City information has been compromised or is believed to have been compromised. 7. RIGHT TO AUDIT. Consultant agrees that the City shall, until the expiration of three (3) years after final payment under this contract, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records of Consultant involving transactions relating to this Contract at no additional cost to the City. Consultant agrees that the City shall have access during normal working hours to all necessary Consultant facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. The City shall give Consultant reasonable advance notice of intended audits. Consultant further agrees to include in all its subcontractor agreements hereunder a provision to the effect that the subcontractor agrees that the City shall, until expiration of three (3) years after final payment of the subcontract, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records of such subcontractor involving transactions related to the subcontract, and further that City shall have access during normal working hours to all subcontractor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this paragraph. City shall give subcontractor reasonable notice of intended audits. 8. INDEPENDENT CONTRACTOR. It is expressly understood and agreed that Consultant shall operate as an independent contractor as to all rights and privileges granted herein, and not as agent, representative or employee of the City. Subject to and in accordance with the conditions and provisions of this Agreement, Consultant shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, contractors and subcontractors. Consultant acknowledges that the doctrine of respondeat superior shall not apply as between the City, its officers, agents, servants and employees, and Consultant, its officers, agents, employees, servants, contractors and subcontractors. Consultant further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between City and Consultant. 9. LIABILITY AND INDEMNIFICATION. CONSULTANT SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF CONSULTANT, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. CONSULTANT COVENANTS AND AGREES TO, AND DOES HEREBY, INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS OR LAWSUITS FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED DAMAGE OR LOSS TO CONSULTANT'S BUSINESS AND ANY RESULTING LOST PROFITS) AND/OR PERSONAL Professional Services Agreement with Hagerty Consulting for Shelter Assessment Page 3 of 23 INJURY, INCLUDING DEATH, TO ANYAND ALL PERSONS, OF ANT AIND OR CHARACTER, WHETHER REAL OR ASSERTED, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OR MALFEASANCE OF CONSULTANT, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. 10. ASSIGNMENT AND SUBCONTRACTING. Consultant shall not assign or subcontract any of its duties, obligations or rights under this Agreement without the prior written consent of the City. If the City grants consent to an assignment, the assignee shall execute a written agreement with the City and the Consultant under which the assignee agrees to be bound by the duties and obligations of Consultant under this Agreement. The Consultant and Assignee shall be jointly liable for all obligations under this Agreement prior to the assignment. If the City grants consent to a subcontract, the subcontractor shall execute a written agreement with the Consultant referencing this Agreement under which the subcontractor shall agree to be bound by the duties and obligations of the Consultant under this Agreement as such duties and obligations may apply. The Consultant shall provide the City with a fully executed copy of any such subcontract. 11. INSURANCE. Consultant shall provide the City with certificates) of insurance documenting policies of the following minimum coverage limits that are to be in effect prior to commencement of any work pursuant to this Agreement: 11.1 Coverage and Limits (a) Commercial General Liability $1,000,000 Each Occurrence $2,000,000 Aggregate (b) Automobile Liability $1,000,000 Each accident on a combined single limit basis or $250,000 Bodily injury per person $50000 Bodily injury per occurrence $1005000 Property damage Coverage shall be on any vehicle used by the Consultant, its employees, agents, representatives in the course of the providing services under this Agreement. "Any vehicle" shall be any vehicle owned, hired and non -owned (c) Worker's Compensation Statutory limits Employer's liability $100,000 Each accident/occurrence $10000 Disease - per each employee $5003000 Disease - policy limit This coverage may be written as follows: Professional Services Agreement with Hagerty Consulting for Shelter Assessment Page 4 of 23 Workers' Compensation and Employers' Liability coverage with limits consistent with statutory benefits outlined in the Texas workers' Compensation Act (Art. 8308 — 1.01 et seq. Tex. Rev. Civ. Stat.) and minimum policy limits for Employers' Liability of $100,000 each accident/occurrence, $500,000 bodily injury disease policy limit and $100,000 per disease per employee (d) Professional Liability (Errors &Omissions) $1.000,000 Each Claim Limit $1,000,000 Aggregate Limit Professional Liability coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, or a separate policy specific to Professional E&O. Either is acceptable if coverage meets all other requirements. Coverage shall be claims -made, and maintained for the duration of the contractual agreement. 11.2 Certificates. Certificates of Insurance evidencing that the Consultant has obtained all required insurance shall be delivered to the City prior to Consultant proceeding with any work pursuant to this Agreement. All policies except Workers' Compensation shall be endorsed to name the City as an additional insured thereon, as its interests may appear. All policies shall contain a Waiver of Subrogation for the benefit of the City of Fort Worth. The term City shall include its employees, officers, officials, agent, and volunteers in respect to the contracted services. Any failure on the part of the City to request required insurance documentation shall not constitute a waiver of the insurance requirement. A minimum of thirty (30) days notice of cancellation or reduction in limits of coverage shall be provided to the City. Ten (10) days notice shall be acceptable in the event of non-payment of premium. Such terms shall be endorsed onto Consultant's insurance policies. Notice shall be sent to the Risk Manager, City of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City Attorney at the same address. 12. COMPLIANCE WITH LAWS, ORDINANCES, RULES AND REGULATIONS. Consultant agrees to comply with all applicable federal, state and local laws, ordinances, rules and regulations. If the City notifies Consultant of any violation of such laws, ordinances, rules or regulations, Consultant shall immediately desist from and correct the violation. 13. NON-DISCRIMINATION COVENANT. Consultant, for itself, its personal representatives, assigns, subcontractors and successors in interest, as part of the consideration herein, agrees that in the performance of Consultant's duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. If any claim arises from an alleged violation of this non- discrimination covenant by Consultant, its personal representatives, assigns, subcontractors or successors Professional Services Agreement with Hagert�Consultins� for Shelter Assessment Page 5 of 23 in interest, Consultant agrees to assume such liability and to indemnify and defend the City and hold the City harmless from such claim. 14. NOTICES. Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand -delivered to the other party, its agents, employees, servants or representatives or (2) received by the other party by United States Mail, registered, return receipt requested, addressed as follows: To The CITY: City of Fort Worth Attn: Charles Daniels 1000 Throckmorton Fort Worth, TX 76102-6311 With a copy to: City of Fort Worth Attn: City Attorney 1000 Throckmorton Fort Worth, TX 76102 15. SOLICITATION OF EMPLOYEES. To CONSULTANT: Hagerty Consulting, Inc. Attn: Stephen H. Hagerty 1618 Orrington Avenue, Suite 201 Evanston, IL 60201 Neither the City nor Consultant shall, during the term of this agreement and additionally for a period of one year after its termination, solicit for employment or employ, whether as employee or independent contractor, any person who is or has been employed by the other during the term of this agreement, without the prior written consent of the person's employer. This restriction shall not apply to any individual employed by the other who voluntarily seeks employment with the other party on their own initiative or in response to employment advertisements in the newspapers, trade publications or other public commercial media or as an unsolicited walls -in candidate. 16. GOVERNMENTAL POWERS. It is understood and agreed that by execution of this Agreement; the City does not waive or surrender any of its governmental powers. 17. NO WAIVER. The failure of the City or Consultant to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of the City's or Consultant's respective right to insist upon appropriate performance or to assert any such right on any future occasion. Professional Services Agreement with Hagerty Consulting for Shelter Assessment Pa6e 6 of 23 18. GOVERNING LAW /VENUE. This Agreement shall be construed in accordance with the internal laws of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought on the basis of this Agreement, venue for such action shall lie in state courts located in Tarrant County, Texas or the United States District Court for the Northern District of Texas, Fort Worth Division, 19. SEVERABILITY. If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 20. FORCE MAJEURE. The City and Consultant shall exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement, but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control (force majeure), including, but not limited to, compliance with any government law, ordinance or regulation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor restrictions by any governmental authority, transportation problems and/or any other similar causes. 21. HEADINGS NOT CONTROLLING. Headings and titles used in this Agreement are for reference purposes only and shall not be deemed a part of this Agreement. 22. REVIEW OF COUNSEL. The parties acknowledge that each party and, if desired, its counsel have reviewed and revised this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or exhibits hereto. 23. AMENDMENTS /MODIFICATIONS /EXTENSIONS. No extension, modification or amendment of this Agreement shall be binding upon a party hereto unless such extension, modification, or amendment is set forth in a written instrument, which is executed by an authorized representative and delivered on behalf of such party. 24. ENTIRETY OF AGREEMENT, This Agreement, including the exhibits attached hereto and any documents incorporated herein by reference, contains the entire understanding and agreement between the City and Consultant, their assigns and successors in interest, as to the matters contained herein. Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. Professional Services Agreement with Hagerty Consulting for .Shelter Assessment Pa5e 7 of 23 25. SIGNATURE AUTHORITY. The person signing this Agreement hereby warrants that he/she has the legal authority to execute this Agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. The other parry is fully entitled to rely on this warranty and representation in entering into this Agreement. IN W TNESS YVHEREOF, the parties hereto have executed this Agreement in multiples this E,,Mi'day of , 2013. CITY OF FORT WORTH: By: City Manager Date: /fl. 29. /3 APPROVED AS TO FORM LEGALITY: By: i A sistant City Attorney )j CONTRACT AUT(H' ORIZATION: M&C: Date Approved. f Professional Services Agreement with Ha eg_rty Consulting_for Shelter Assessment Page 8 of 23 HAGERTY CONSULTING, INC. I� 'l itle: President Date: �FI:ICIAL RECORD Tio UTJmTMr, 9 71 X partners for public sector excellent Approach Hagerty Consulting proposes to conduct this project through afive-step process, as described below: Step 1: Project Kick-off and Requirements Meeting An essential part of every project is to establish how the client defines success in the engagement. During the project kick-off meeting, we will discuss how the OEM defines success in addition to establishing project controls and processes for managing the engagement and our relationship with the OEM. We will review our proposed Project Management Plan (PMP) with the OEM to ensure that the OEM concurs with our project approach and to ensure any additional details are incorporated. During this meeting, any state or jurisdiction -specific ADA requirements will be gathered so that this information may be included in Hagerty's assessment methodology, as discussed in Step 2. We understand that the OEM staff and committee members engaged in this project have full time responsibilities, therefore our goal is to limit the additional burden placed on them as a result of this project. We will brief key stakeholders at project onset to ensure there is a comprehensive understanding of what we plan to deliver, how we plan to deliver it, and what level of engagement will be necessary. At the initial meeting, we will address the level of communication expected throughout the engagement, including reporting requirements, outputs from the assessments, and any other project requirements. Upon conclusion of this meeting, Hagerty will review the PMP to ensure all meeting feedback is incorporated, and provide a final document to the OEM. The format for documents will be developed using Microsoft Word and/or Microsoft Excel, unless OEM identifies an alternate platform that is more compatible with incident management software and Emergency Operations Center (EOC) protocols. Step 2: Complete Walk -Through Shelter Assessments Upon the completion of Step 1, Hagerty will come onsite to commence the facility assessments of up to 10 shelter locations. The Hagerty project manager will coordinate scheduling the onsite assessments with the OEM and the identified facility point of contact. In order to reduce travel costs to the project, Hagerty anticipates that all 10 facility assessments will occur during one trip, over three to four consecutive days. Each site assessment will take up to three hours to complete and will conducted by a team of qualified subject matter experts, with a fluent understanding of the laws, regulations, and guidance described above. The assessments will take into account a number of variables, specific to the potential shelter sites, in compliance with the various laws, regulations, and guides referenced above. The table below summarizes a sample of the items which will be assessed at each site. This is not an exhaustive list of all things that will be considered, rather a summary of items which the Hagerty team will review when assessing the k� :r%nE;Fs I k7ki a , OUIAM excel( nee physical accessibility and appropriateness of a facility to be used as a shelter location within the City of Fort Worth, s-11 MCI S ai [)UMiG SOIG[01 exc(:b(IV; ce steps or stairs or other changes in level such as terraces, porches, etc., the requirement for ramps or lifts may also apply. Person with mobility impairment need doors that are wide enough to pass through without bumping into the sides. They need to be able to be out of the way of the swing of the door while pulling it open. People with limited use of hands, arms, and shoulders need hardware that is easily operated without tight grasping or twisting, Elevators All individuals with handicaps benefit from a building which has elevators. To be usable the elevators must provide adequate maneuvering space, time to get to and enter the cab, and must be conveniently located and have marked controls. Persons who are visually impaired need elevators which audibly indicate direction of travel and floors passed or arrived at, and which have tactile markings at all controls. Hearing -impaired persons need all this information to be visual. Lifts Lifts are not acceptable in new construction, but they can be a successful solution to existing steps and stairs that cannot be ramped or otherwise modified. In addition to meeting State and local code requirements, lifts must meet requirements for clear floor space, floor, surface, and controls. Drinking Fountains Persons in wheelchairs need drinking fountains mounted low enough so that they can reach the spout. They also need to be able to pull up under the fountain or along its side. Persons who have difficulty using their hands need controls that can be easily operated. Restrooms Persons with mobility impairments need restrooms that they can get to and use easily and safely. Fixtures need adequate clear floor space for close approach and turning, and some require sturdily mounted grab bars for support or transfer. Controls and hardware must be within reach and easily operable. Hot, sharp, abrasive, or protruding objects are hazards to persons with mobility impairments. Public Telephones Persons in wheelchairs need adequate clear floor space to pull up to the telephone and a low mounting height so they can reach all operable parts. Persons with hearing impairments need volume controls. Warning Signals Persons with visual impairments need audible emergency warning systems and persons with hearing impairments need visual or other auxiliary alarms. Meeting and Conference Persons who use wheelchairs need a level area in which to position Areas themselves and form which they can view the performance area. Both seating area and the performance area must be on an accessible route. Person with hearing impairments need an auxiliary listening system. Other Building Elements Other building elements and special use facilities are not specifically covered by the Facility Evaluation Form. Access to these elements and facilities may be essential if individuals with disabilities are to participate fully in the program or activity conducted. If I r ref > Or jai DIK SOGM PRc(,il011ce; Step 3. Compilation of Results, Analysis, Transition and Remediation Strategy The Hagerty team will compile the information gathered during the 10 onsite shelter assessments, focusing on potential areas for improvement in order to achieve a higher level of integration for FNSS planning based on guidance from the Department of Justice. Each facility will be graded for the various areas assessed and the results will be analysed to determine: 1) the feasibility of usage of the site for sheltering operations, 2) barriers to compliance with applicable regulations and guidance related to FNSS, and 3) a Transition and Remediation Strategy will be developed into a Microsoft Word document for the City of Fort Worth OEM. The Transition and Remediation Strategy will address recommended structural and non-structural changes to achieve a higher level of FNSS integration for each of the 10 shelters. Non-structural changes may include: purchasing equipment, moving programs to accessible locations, providing qualified aids, and/or modifying existing equipment. Structural changes may also be included when appropriate for the given facility, including: building a ramp, providing accessible parking spaces, modifying bathrooms, installing curb ramps, and/or installing a lift or elevator in the facility. The goal of this step is to help the City OEM proactively identify equipment that can be rapidly purchased with FEMA Category "B" Disaster Recovery funds for each of the shelters surveyed. The final results of Step 3 will be the development of an executive summary that describes the overarching purpose of the shelter assessment project, an overview of the assessment methodology that the Hagerty team used, site background information for each facility, and a conclusion. Hagerty proposes that the Draft Transition and Remediation Strategy with executive summary be provided to the OEM within one month following the conclusion of the 10 shelter assessments. Step 4: Review Draft Transition and Remediation Strategy Once the City of Fort Worth OEM has adequate time to review the Draft Transition and Remediation Strategy, the Hagerty project manager will schedule a meeting to be conducted via conference call to review the Draft strategy with the OEM and key stakeholders. Prior to the meeting, Hagerty will submit a meeting agenda and a draft PowerPoint presentation to the OEM, which will guide the conference call discussion. During this conference call, Hagerty's lead facilitator will walk the OEM stakeholders through the strategy and address any questions or concerns. Hagerty will capture all comments and suggested revisions made during the meeting. Step 5: Final Draft &Project Closeout Following the conference call, Hagerty will make the necessary revisions and provide the OEM with the Final Transition and Remediation Strategy for final approval and distribution. The final Strategy will be provided to the OEM within two weeks of the conference call. The Hagerty team will ensure the final products are integrated with existing systems and all project related documents are formally transferred to the OEM. This step will mark the completion of contract deliverables and the conclusion of the project. partners for PuUliC sector excellence General Service Administration Management Services Center Mission Oriented Business Integrated Services Solicitation No. TFTP-MC-000874-B (REFRESH #10) GSA MOBIS Contract MISSION ORIENTED BUSINESS INTEGRATION SERVICES (MOBIS) CONTRACT # GS-10E-0329S GENERAL SERVICES ADMINISTRATION (GSA) FEDERAL SUPPLY SERVICES SCHEDULE (FSS) AUTHORIZED PRICE LIST — SCHEDULE 874 Page 1 FEDERAL SUPPLY SERVICE -SCHEDULE PRICE LIST Schedule for: MISSION ORIENTED BUSINESS INTEGRATED SERVICES (MOBIS) Special Item Number 874-1: Consulting Services 874-2: Facilitation Services General Service Administration Management Services Center Mission Oriented Business Integrated Services Solicitation No. ITP-MC-000874-B (REFRESH 410) HAGERTY CONSULTING 1618 ORRINGTON AVE., SUITE 201 EVANSTON, IL 60201 847.492,8454 CHICAGO WASHINGTON D.C. IIAGEN(YGONSUL.T(tdG.COM Page 2 I} 1 f}i3C ; i)"Ldlil{t ?S ( € v : F,'1 i M, 874-7: Program Integration and Project Management Federal Supply Group: 874 Federal Supply Class: R499 Contract Number: GS-10E-0329S Contract Period: July 10, 2006 —July 9, 2016 Contract Administrator: Perry Pockros (202) 887-6900, Ext. 301 Business Size: Small DUNS Number: 14-352-9720 HAGERTY CONSULTING, INC. 1618 Orrington Avenue, Suite 201 Evanston, Illinois 60201 Telephone: 847.492.8454 Fax: 847.556.6002 1156 15th Street, NW, Suite 850 Washington, D.C. 20005 Telephone: 202.887.6900 Fax: 202.887.6901 WEBSITE: WVWV.HAGERTYCONSULTING.COM EMAIL: GSA.MOBIS@HAGERTYCONSULTING.COM General Service Administration Management Services Center Mission Oriented Business Integrated Services Solicitation No. TFTP-MG000874-8 (REFRESH #10) Page 1 < i mcrs for pub I ic socifor exc e.1c rtc e WELCOME & OVERVIEW Hagerty Consulting, Inc. (Hagerty), a qualified small business under the 541611 NAICS, Administrative Management and General Management Consulting Services, is a public sector management consulting firm that helps clients choose the best way forward in times of change, uncertainty or crisis. Under our MOBIS schedule, we offer operational and advisory consulting services, including business process transformation, change management, organizational assessments, facilitation and tabletop exercises, policy and procedure studies and analyses, preparedness and crisis recovery services, program and project management, performance audits and evaluations, and strategic and performance management. We encourage you to visit our website at www,ha.gertyconsulting.com to discover more about our service offerings, capabilities, and experience. Since its inception in 2001, Hagerty's mission has been to work collaboratively with leading public sector agencies throughout the country to address their unique business process challenges, help make distinct improvements to their business performance, and deliver meaningful results. Hagerty's success has been marked by our ability to understand clients' needs, assemble a highly qualified team to meet those needs, develop a customized and thoughtful approach to the project, and proactively help clients define and achieve short and long-term objectives. Our firm, with the equivalent of 60 full-time professionals, has successfully completed more than 100 management consulting projects ranging in size from $10,000 to $10 million. Since we started measuring client feedback in May 2009, 75% of our clients have rated our project performance "exceptional;" 20% have rated it "higher than expected;" and 5% have rated it "fully as expected." (Source: Hagerty's Client Feedback System, Perfolio®) Hagerty professionals have successfully: • Stood -up and launched new federal emergency preparedness, operational planning, and disaster recovery programs. • Provided project management leadership to federal, state and local emergency management initiatives. • Reengineered Federal grant financial, accounting, and program reporting processes. • Defined business requirements for databases and applications. • Conducted program reviews and organizational assessments. • Assessed and revised performance measurement systems. • Designed and conducted scenario based training exercises and workshops. • Led organizational transformation through business process engineering. • Facilitated strategic planning, process improvement, performance metric, and long-term planning workshops with public, private, and non-profit stakeholders. If you ever have a need for operational or advisory consulting services, or just want another point of view on a challenge you're trying to address, we hope you will consider reaching out to Hagerty Consulting. Similarly, if your organization is seeking professional or technical assistance, we hope you will include Hagerty Consulting on the list of companies invited to bid. We are confident we can make a significant and meaningful contribution to your organization. General Service Administration Management Services Center Mission Oriented Business Integrated Services Solicitation No. TFTP-MC-000874B (REFRESH #10) Page 2 (}r f TIIc (, `01A ptIuli(N r 0it :t;C;1 tic; OUR SERVICES Under our MOBIS schedule, Hagerty Consulting specializes and provides services in eight functional areas: Business Process Transformation, Facilitation, Change Management, Organizational Assessment, Policy Analysis, Preparedness and Crisis Recovery, Program and Project Management, and Strategic and Performance Management. 1. BUSINESS PROCESS TRANSFORMATION Business process transformation aims to improve the efficiency of business operations by removing duplicate or unnecessary steps and automating as many processes as possible. It involves a radical rethinking of what processes are and how they can best be executed. The results can be dramatic, with demonstrable, measurable operational improvements, including lower administrative costs, reduced response times, more accurate transactions, and faster service delivery. 2. FACILITATION Effective facilitators focus on meeting dynamics so that participants can concentrate on the substance of their work together. Hagerty places an upfront emphasis on meeting preparation, which reduces breakdowns in meeting management and allows the facilitator to respond flexibly to unanticipated meeting roadblocks. To encourage rapid diagnostic appraisals and brainstorming, and to distil great ideas, Hagerty professionals have experience with all facilitation technologies, from flip charts to electronic groupware. 3. CHANGEMANGEMENT We understand the sensitivity of organization culture to change. Hagerty professionals coach that leadership commitment, communication, and consensus help to generate enthusiasm for the new, the different, the changed. We assess the impact of change on people and processes and develop coaching and training tools to support the new ways of doing business. 4. ORGANIZATIONAL ASSESSMENT We believe organizational change is founded on a holistic view of organizational performance. Recognizing that an organization is a complex system with many interdependencies, we use a model of organizational performance to both organize and depict our diagnostic assessment and improvement recommendations. Hagerty professionals identify management processes and structures that help organizations demonstrate results to its stakeholders and customers. 5. POLICY ANALYSIS Policy analysis, also known as policy studies, is the systematic evaluation of alternative means of achieving social and public policy goals. Hagerty professionals have advanced degrees in public administration, public policy, statistics, economics, and social work, and years of policy analysis experience. Our specialists have national experience in specialized policy areas and understand the quantitative and qualitative methodologies required to evaluate changes in policies and programs. General Service Administration Page 3 Management Services Center Mission Oriented Business Integrated Services Solicitation No. TFTPWC-000874-13 (REFRESH #10) I tnerQ1 it r public somor exct�! once 6. PREPAREDNESS AND CRISIS RECOVERY Emergency preparedness is a crucial element of any disaster or crisis prevention and recovery plan. Hagerty will help you plan for a crisis, and if necessary, help you respond and recover with agility and confidence. To improve response and recovery operations, we provide comprehensive, effective, and intelligent business continuity and contingency planning, emergency preparedness, and crisis management. 7. PROGRAM AND PROJECT MANAGEMENT Hagerty excels at overall project planning and coordination from inception to completion. Our goal is to help you meet your requirements and make sure that your project is completed on time and within cost, and that it complies with required quality standards. Hagerty professionals have managed the implementation of a $7.4-billion outsourced Public Assistance Program; re -engineered, coordinated, and implemented a $1.3 billion loan program; and designed, implemented, and overseen a $2 billion federal grant quality control unit. 8. STRATEGIC AND PERFORMANCE MANAGEMENT Strategic and performance management creates the framework and capabilities that will align people, programs, and processes to achieve your organization' overarching goals and objectives. Hagerty will help you understand the few critical skills at which you must excel in order to achieve your objectives. As a result, your organization will have the operational focus it needs to fulfill its mandate and mission. Hagerty can help you articulate your mission, define your organizational strategy, translate strategic intent into action, and measure progress. DISASTER RECOVERY PURCHASING Hagerty Consulting is a recognized national leader in emergency preparedness, and disaster response and recovery. Our MOBIS labor categories offer State and local governments disaster recovery program management professionals. Public Law 109-364 authorized the General Service Administration to provide for the use of Federal Supply Schedules by State and local governments for the purchase of products and services to recover from major disasters, terrorism, or nuclear, biological, chemical, or radiological attacks. Hagerty Consulting's MOBIS schedule is authorized for disaster recovery purchasing by State and local governments. We have extensive experience providing disaster recovery support services to State and local governments through the Federal Emergency Management Agency's (FEMA) Public and Individual Assistance Programs. Hagerty Consulting has mobilized its resources nationwide to facilitate Federal funding assistance to State and local governments for debris removal, restoration of infrastructure, provision of temporary housing, and long term community recovery planning. In addition, we have developed and implemented training courses on reimbursement eligibility, interim and permanent housing strategies, community recovery plans, and debris management guides. General Service Administration Page 4 Management Services Center Mission Oriented Business Integrated Services Solicitation No. TFTPWC-000874-13 (REFRESH #10) Hi`,CaCFi I ia<n rlflors for I?i.m Ic sects: € xcellt nce. CUSTOMER INFORMATION 1 (a) MOMS SERVICES .SIN 874-1: Consulting Services Hagerty has extensive knowledge of the challenges faced by federal executives from the impacts of new mandates and evolutionary influences from our experience providing management consulting services in the federal market. Hagerty has successfully demonstrated on various projects the ability to provide valuable advice, assistance, guidance, and counseling to support an agencies' mission oriented business functions, including but not limited to: Business process Productivity • reengineering improvement Organizational Financial analysis Policy and procedure assessments • analysis Program audits and • Performance Process controls evaluations measurement • • Strategic and action Program audits Financial management planning Government and Infrastructure re -design Organizational regulatory compliance • Quality management • assessment reviews • Essential function Change management Change & knowledge continuity • management • Process modeling Benchmarking Section II Section III SIN 874-2: Facilitation Services Hagerty has extensive experience conducting facilitated sessions for diverse groups, developing solutions that meet common or divergent interests, and documenting these forums for public record. Hagerty has facilitated hundreds of forums on behalf of the federal government to effectively and efficiently assist state agencies, local governments, regional authorities, coalitions, school boards, tribal nations, and private non -profits throughout the disaster recovery process. Hagerty has significant experience in facilitating meetings of all sizes regarding sensitive topics and issues to resolve disputes, technical discussions, and briefings in a collaborative and seamless manner. Facilitation services include, but are not limited to: • Visioning • Problem diagnosis • Process analysis • Recording discussion content • Final report preparation and dissemination • Debriefings General Service Administration Management Services Center Mission Oriented Business Integrated Services Solicitation No. TFTP-MG0008i4-B (REFRESH #10I • Team building • Large and small group discussions Decision making • • Community engagement • Multi -agency collaborative ventures Page 5 prrtn?ts for [JIM G s rtOl rxreil'1CP IN 8744: Program Integration and Project Management Services Hagerty has successfully managed and provided program management of several billion dollar programs for the government. Our success has been predicated on following our Performance Management Plan and leveraging our extensive knowledge and experience in program management and integrating financials, policies, and processes. We have demonstrated a strong track record of providing outstanding professional resources and extensive experience executing federal program management and integration. Hagerty can provide the following services: • Program management Budget planning and analysis • Program audits 0 Earned value analysis • Program oversight 0 Scheduling • Program management 9 Independent program analysis planning and integration Financial management 1(b) PRICING Government price exclusive of any quantity/dollar volume, prompt payment, or discount. SIN 874-1, 874-2, 874-7 Labor Category Project Executive 19190 Subject /industry Matter Specialist 19192 Project Manager Senior Management Consultant 154.49 135.18 Management Consultant 121 M Analyst 98,80 Administrator 4713 1(c) LABOR SKILL DESCRIPTION Hagerty attracts very talented and dynamic cadre of professionals who have demonstrated a commitment to excellence and have top -tier consulting experience, industry specialization, or graduated from a top school. Our clients look to Hagerty when they need top -tier professionals to help them solve a wide range of important issues. Labor skill descriptions provided by Hagerty under the MOBIS Schedule include the following: Project Executive: Experience of twelve or more years with an advanced degree or fifteen years or more experience with a Bachelor's degree and demonstrates senior experience in management consulting. Managing director of the MOBIS Schedule and responsible for all assurance and specialized services on MOBIS engagements and that General Service Administration Page 6 Management Services Center Mission Oriented Business Integrated Services Solicitation No. TFTP-MC-000874-13 (REFRESH #10) these services comply with applicable professional standards, professional excellence, and the firm's mission, vision, and values. Provides programmatic guidance and direction to leadership of MOBIS engagements. Subject/Industry Matter Specialist: Experience of fifteen or more years in a specific subject or industry, or ten years experience and possess more than one specialized advanced degree. Provides senior level advice, guidance, and training on subject and industry matter expertise relative to MOBIS engagements and tasks. Responsible for ensuring technical accuracy of subject/industry matter topics for internal documents and submittals, adherence to subject/industry standards, and assisting Project Executive in the development of the overall MOBIS engagement approach. Interfaces with client's specialists and resolves subject/industry matter issues with the Manager. Project Manager: Experience of ten or more years, or an advanced degree or registration and eight years experience. Responsible for the management and supervision of the engagement team, quality control, review and approval of internal documents and submittals, adherence to standards, and assisting Project Executive in the development of the overall MOBIS engagement approach. Provide guidance and direction of MOBIS projects to subordinates. Has overall responsibility, with input from the Project Executive, for client relations; project methodology, scope and budget; and performance of project and HCI personnel. Interfaces with the client and resolves project specific issues or elevates issues when necessary. Senior Management Consultant: Experience of five years or more. An advanced degree may be substituted for equivalent years of experience. Provides analytical and program support, assists Manager in the planning of MOBIS engagements, and providing guidance on aspects of the project that are delegated by the Manager. Focused on high performance work that requires relatively more experience, supervising and reviewing subordinates, and drafting of findings and reports. Responsible in completing assigned tasks accurately, thoroughly, and within scope and budget. Management Consultant: Holds afour-year degree from an accredited college/university and experience of two to five years. An advanced degree may be substituted for equivalent years of experience. Provides project support, assists Senior Consultant in executing MOBIS projects, and executing aspects of the project that are delegated by the Senior Consultant. Focused on high performance work including data collection, materials development and other tasks relevant to client projects. Responsible in completing assigned tasks accurately, thoroughly, and within the scope of the project. j)cli flicitl I01 [)i1C) G S UIW EYAUVJiIc'.IICt Analyst: Holds a four-year degree from an accredited college/university and experience of less than two years. Performs the detail procedures under the supervision and review of a more experienced professional. Performs data collection, tabulation, review, limited analysis, and other tasks relevant to the aspects of the project accurately and within the scope of the project. Administrator: Holds an Associate degree from an accredited college/university. Some college level courses, technical training or appropriate years of experience in a relevant field may be substituted for an Associate degree. Includes all full-time and part- time personnel of the firm who do not meet the definition of Professional Personnel. Provides general computer, financial, editing, word-processing, graphics, and administrative support for project teams. 2. Maximum Order: $1,000,000 3. Minimum Order: $300 4. Geographic Coverage (Delivery Area): National 5. Point(s) of Production: Evanston, Cook County, Illinois and Washington, DC 6. Discount from List Prices: All prices listed are net prices 7. Quantity Discounts: None 8. Prompt Payment Terms: Net 30 Days 9(a) Notification that Government purchase cards are accepted at or below the micro - purchase threshold. N/A 9(b) Notification that Government purchase cards are accepted or not accepted above the micro -purchase threshold. N/A 10. Foreign Items (list items by country of origin). None 11(a) Time of Delivery: TBD on Each Task Order 11(b) Expedited Delivery: Items available for expedited delivery. Contact Hagerty for further information. 11(c) Overnight and 2-day Delivery: 2-Day delivery is available. Contact Hagerty for further information. 11(d) Urgent Requirements: For urgent requirements, contact Hagerty for more information. 12. F.O.B. point(s): Destination 13(a) Ordering Address(es): Hagerty Consulting, Inc., 1618 Orrington Avenue, Suite 201, Evanston, Illinois 60201. Telephone: 847492-8454 11 [IIu1'8 I UI (Jtl)IIC 3U;CIUI UXGG':IttiIU 13(b) Ordering Procedures: For supplies and services, the ordering procedures and information on Blanket Purchase Agreements (BPA's) are found in Federal Acquisition Regulation (FAR) 8.405-3. 14 Payment Address(es) Electronic Payment By Check remit to Bank: Citibank Smith Barney ABA#: 021272655 Attention: Bill Currie Credit to: Hagerty Consulting, Inc. C/O: Hagerty Consulting Account #: 1088739399 130 East Seneca Street 111 Sylvan Avenue Suite 500 Englewood Cliffs, N.J. 07632 Ithaca, N.Y. 14850 (201) 227-2900 15. Warranty Provision: N/A 16. Export Packing Charges, if Applicable: N/A 17. Terms and conditions of government purchase card acceptance: N/A 18. Terms and conditions of rental, maintenance, and repair: N/A 19. Terms and conditions of installation: N/A 20. Terms and conditions of repair parts indicating date of parts price lists and discounts: N/A 20(a) Terms and conditions for any other services: N/A 21 List of service and distribution points: N/A 22 List of participating dealers: N/A 23 Preventive maintenance: N/A 24(a) Special attributes: N/A 24(b) Section 508: If applicable, Section 508 compliance information on Electronic and Information Technology (EIT) supplies and services will be addressed on a task order basis. The EIT standards can be found at www.section508.gov. 25. Data Universal Numbering System (DUNS) Number: 14-352-9720 26. Central Contractor Registration (CCR) Database: Hagerty Consulting is registered in the Central Contractor registration (CCR) database. 27. Uncompensated Overtime: Not Used City of Fort Worth, Texas 0L LUT LL 9 H COUNCIL ACTION: FFroved on 8/20/2013 unication DATE: Tuesday, August 20, 2013 REFERENCE NO.: **C-26406 LOG NAME: 36HAGERTY CONSULTING SUB TECT: Authorize Execution of a Professional Services Agreements with Hagerty Consulting in the Total Amount of $123,469.00 to Provide Homeland Security and Emergency Management Consulting Services Using a Cooperative Contract (ALL COUNCIL DISTRICTS) RECOMMENDATION: It is recommended that the City Council authorize the execution of a Professional Services Agreements with Hagerty Consulting in the total amount of $123,469.00 to provide homeland security and emergency management consulting services using General Services Administration Contract No. GS-10E-0329S. DISCUSSION: On January 10, 2012 (M&C C&minus;25401) and November 12, 2012 (M&C C-25968), the City Council approved the acceptance of the Fiscal Year (FY) 2011 and FY 2012 Homeland Security Grant Program funds to strengthen local and regional preparedness planning and readiness. The Fire Department, Office of Emergency Management (OEM) will use these Agreements to respond to and complete homeland security and emergency management planning projects that address preparedness gaps identified through exercises, response to actual disasters and due to new State and Federal planning requirements. Hagerty Consulting will work with Staff to complete two unique planning projects: 1. Mission Ready Package (MRP) Planning —Hagerty Consulting will work with Staff to proactively develop a series of mutual aid MRPs. The MRPs will be designed to describe specc response and recovery resource capabilities that are typically requested by other local and state jurisdictions to help them prepare for, respond to and recover from emergencies and disasters they are facing. Specifically, Hagerty Consulting will develop MRPs to identify City departmental resources typically requested for mutual aid missions (e.g. security, debris management, urban search/rescue, etc.) and create a mechanism by which OEM can accurately estimate mission cost, identify limiting factors related to logistical support requirements and provide a firm legal/contractual foundation for quickly providing assistance to the requesting jurisdictions. 2. Functional Needs Support Services (FNSS) Planning —Jurisdictions across the nation are challenged to reconsider shelter operations in light of the Federal Emergency Management Agency's (FEMA) November 2010 Guidance on Planning for Integration of FNSS in General Population Shelters. FEMA published this guidance to help emergency managers and shelter planners understand the current requirements for including individuals with functional and access needs in general population shelters. Additionally, recent lawsuits in Los Angeles, California and Minnesota have emphasized the importance of compliance and found jurisdictions liable for their lack of planning for those individuals with access and functional needs. Hagerty Consulting will work with Staff to survey facilities and identify common architectural barriers for people with disabilities, identify red flags indicating that programs, services, activities and facilities may have common ADA compliance problems; and how to remove the barriers and fix common ADA compliance problems identified. OEM interviewed two qualified vendors having existing Cooperative Contract Agreements to develop, deliver and evaluate homeland security and/or emergency management training, exercises and plans. Staff selected Hagerty Consulting for this project in part due to contractors experience with similar planning projects and issues related to providing mutual aid support and FNSS during FEMA declared disasters. Fiscal Year 2011 Urban Area Security Initiative grant funds have been appropriated to support planned project cost in the amount of $123,469.00. COOPERATIVE PURCHASE — State law provides that a local government purchasing an item under a Cooperative Purchasing Agreement satisfies state laws requiring that the local government seek competitive bids for the purchase of the item. GSA contracts have been competitively bid to increase and simplify the power of government entities. M/WBE OFFICE — A waiver of the goal for MBE\SBE subcontracting requirements was requested by the Fire Department and approved by the M/WBE Office, in accordance with the BDE Ordinance, because the purchase of goods or services is from sources where subcontracting or supplier opportunities are negligible. AGREEMENT TERMS —Upon City Council's approval, the Agreements with Hagerty Consulting will be effective upon execution and will expire on July 9, 2016, to coincide with the GSA contract. FISCAL INFORMATION: The Financial Management Services Director certifies that funds are available in the current operating budget, as appropriated, of the Grants Fund, FUND CENTERS: TO Fund/Account/Centers CERTIFICATIONS: Submitted for City Manager's Office bi Originating Department Head: Additional Information Contact: ATTACHMENTS 1. Available Funds.pdf 2. Hag Waiver.pdf FROM Fund/Account/Centers GR76 539120 036442580010 Charles Daniels (6199) Rudy Jackson (6805) Pat Vasquez (6525) Juan Ortiz (6173) $123.469.00