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HomeMy WebLinkAboutContract 45120-B24��� _- '�:"r -�.i.;=4��- . � � . ., ... . ���� i ►.Z��,.� � ��iie�. ��• ,� ?r ' i- In accordanc� witn ihe �rof���i���l S�rvic�s Agr��r����t �igr��d befween Sentari Technologies, Inc. ("Contr�ctar�") and the City ofi Fr�i� VVc�r�h ("Cli�nt" or °City") efiective as of November 6, 2013 �nd apprc�v�d �y �I�� C��65�1 on �lcv�mber 5; 20�3 (the "Agr�ement"), this A�perdix �-?4 i� in�o�p�s ate� ini� tr�� Prof��sional Services Agr�ement and her�by reads �s ��Ila�vs: 1. The ierm of t�iis work order sh�il be �xi�r�ci�c: tc �nd avr�e� all services have bHen co��pl�t�d un��r this work c�r�der �� cc�nt�m�l� tcd herein, but not I�ter than the end dat� se: forth belov��. 2. This V�l�rk �rd�� ir��o���r�rai�� �y r�fi���9 ��� a!! ct t;�� ��rms ar� c�nditic�ns of the Prof���ion�i �pt�vi��s �,�#re�m�;i�i, �p�c�ri�aily ;i�� ��rvices to be provided ur�d�r Secfi�i � 1 �i` ��ic� agre�rn�rrt. 3. Th� ��rviG�� to b� p���i`c��rm��! ��r���r 6i�:�N `�'10��: !��cier ��i�!I �� a� fc�!icws: i7 �P��1'�i��9� ����IAE.��i' P�rform a vari�ty nf duti�� in �h� ��.�r��i�r? �` cor:p;�t�r �y�i�m�; �1�twqrks �nd peripi�erals; io n�oni�or ��si�r7€:ca iriorrn�tio�� sy��.��ra�: �c� F�r�vi�e �up��rt r� �s�rs erf City c�mpuier syst�ms, saft�v�r� �ric� v�ui�r���n�; �� p�r�`a; on r�l�te� �uti�� �s �ssigned. Fun�'�ions: 1. Oper�fie, n�air�tain network�, �r�d �s �pprop�iat� p�:ripher�i ,�n� monitof ��i���m�r�c� u� d:�si�i�ed in�drmafion systems, ��;ui�r��eni; p�rc�rr� ro�fii��� t���if�E�i����ce �n� repairfiuncfians 2. Mor�it�r infor�n�t±�n sy���re� �v�i�rmur�c�: �r��s:h ���`c����i��� :����ic�s and sofitw�re: inturpret �onsole mess�g�s �r�� ir�ifi�i� c�irecYiv� ���ic��1 ��n�'sti�i.�� ����e �r' knawledge, as n��ded. 3. Maint�in � ���riety :�f ��c�r���; �n�lL��inc� �robl�m �ccGm�nt�iio€� �nd correctiv� �cti�n t�k�n; pr�pare r�po��is �r7 us��� �er�c�rm�r�c� �f �c;ui��rr�ent. �. �I"OC.�t_!C� i��1^s"'(�, �I�e:�, ;��C� f)l`��ci lfifi�il`ti��!Q';1 �� �w•��C�f1E?C�; r�vi�w irput m�t�ri�l �r�� iini�h�d pr�c.i�c� i�r �c��sr�,c:y �y�� �:c�€���i��:�;����s�. 5. �perate print�r� ac�ui��ir;g i� �rc��r�ir� t��uiir�Es �rsc� �;�� r�q�airernents; prinfi and distribute re��rts, forr�� ar�c` �;�rr�s��r������ ���ithi!� �s�igr��� �����kment ar division 6 Participat� �n th� inpu'r r�Y ��t� �r�d rvfi,i�:vi�� ��ta e�:� r:quir�d by �ppfication systerns. 7; �rovide as�i�t�nc� t`� sy����r�? �a,:�� � v�� �`�i�;a������: cr �ra4ir� �y�t�rns �� Appendix 8-24 S�NTARI T�CHNOLvGIcS, INC. Fage 1 of 3 � ;s. �. � � � y .. . I�EC�ivEo r��v 1 � ���� � ; �: nece�s�rv. 8. A�si�fi tho�e con���i�ci i� �h� C��rv� �f c�u�y ;r� �n �ffective, e�icier��, and professional mann�r. 9. Contact computer praduct and ��rvic� verd�rs on b�h�lr of Cify computer users, place call to obt�in servic�s �nd r�pair �s �ppr�pri��e. 10 Pravide technical assi�tanc� i� �Y�ff c:ortt���ti;�c� libr�r��s or citi�ens u�ing Inquire �i�l-Up l�i�r�ry ��rvi�e�. 1 i. Pe�form dafiab�se rrrai�������� ir��iudir�c� upd���, c��aiity con�rol �nd backup duties. 1�. As�ist with insfafiaiio6� �,r�d ��i���4�����c� �a ��.r�ph�=r�i �w;�?���nt �s n�cessary 13. ��f�orrn rela��d duti�� ��u� r�s��r��ibili�i�� �s sF�q�;i�i��. Personnel assigneei �a provi�� s�i�vic�s urc;�r ghi� W�E�� C�� ��r: Name: Mark Haws �t�� C7�ie: �1�v�rr�b�r 1 � , 2�1 � End ��fi�: Auc��st i, �i�� � . _ . - ' - , �� �- s Appendix B-24 SENTARI TECHNOLOGIES, INC. Page 2 of 3 A�R�ED AND ACCF���D: CIiY OF FORT W��iH ' � /`�_�z=� � 5'�usan lanis A��� t City Mana��r D�t�: � � T�. APPRdV�D A� TC> �"C)�IVi A�1�7 L�GALITY: Maleshia F�rm�r Assis�ianf �i�y P,fforn�y , � _ ? �� b�� �,�� \-1-��-- � ��S � 1 - � Cor� �r. aat ���h.c�x � xatio� ����_� ��� � ,��� _� ����� Appendix B-24 SENTARI I ECHNOLOGIES, INC. Page 3 of � y�� ��. , ��Ni�,�l ! ��l�iN%JLOGIES fNC. � ►+ � �igr4atur� ��� i i���m� ���i�� �i�i�i� - 4 1 I �7 ��� �� r-� ;- - �' �� � r 4r�� �y � a � .r1=j�#I �U�n �. v� U p r��n.�' 1"� o�,�na_� ,,,. t , � �; , r ,; i t ��' t�