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Home My WebLink AboutContract 42303-WO6 cif''sECRETARY . _ . Ulu �V V�b 00. el Document No.251575 t t �� Customer Information and Contract S eclfications Customer Name; City of Fart Worth Contract Status: a Master Services Agreement(VISA),City Secretary Contract No. 42303,nn File as of 0911912011 Service order This Service Order is entered into by tw telecom holdings Inc. on behalf of ftself and its wholly owned operating subsidiaries (collectively "TV TC") and City of Fort Worth ('Customer"). It is effective upon execution by both Parties ('Effective Date). ervlce Address Deserlption order Terra Qty -.Unit MRG unit[SRC Total MRC Total NRC Type (Months) 040 Throckmorton ST, -Line-EVf,EVPL 100 Mbps New 36 1 $680.00 $0.00 $080.00 $1.00 tart Worth,TX 76102- 3i' .7 W 7th ST,Fort -Mass=Shared arth,TX 76102-5100 arnic Capacity 1 $0.00 $0.00 $0.00 $0.00 Max bandwidth available'loser of 00 Mbps or the Mbps assoc.with ft lowest bandvAdth UNI ..Peak Rate.=$0.0336 Per Mbps er Hour ubtotat = $680.00 fl.DO 1000 Throckmorton ST, UNI-i000 Mbps Nev 36 t $478.01 $0.00 $476.00 $0.40 Fort Worths TX 70102 312 SeNce Level=24x7x4 -UN I Type=Tramparent Enhanced Management 1 $0.00 $0.00 $0.00 $0.00 Enhanced Management SLA ubtotal _ $476.00 '$.0.00 07 W 7th ST,tort NI-1000 UbPS New 36 t $470.OQ $0.00 $4 70.00 $O.UO nrfh=TX 76102-5100 Se pA ce Level�24x7x4 -U N 1 Type=Transparent Enhanced Management 1 $0.00 $10.00 $0.00 $0.00 Enhanced Management SLA Subtotal $47 .04 10.40 Totals $1,632.00 $0.00 I Additional charges may be assessed if Customer causes a delay in installation or if wiring 'is required between the service address and the network demarcation point.. Contract Provisions The Services ordered herein are governed by this Service Order and the tw telecom Master Services Agreement executed by Custorner, as referenced above. i l Service Order tw totecom—Confidential Rage I of 3 i Document ilia.251575 -� telecom.. Multi le site services OP VPN ILAN NLAN ENLAN Con er ed UNI E-Line E-Access and E-NNI Billing for multiple site Services will commence on the Service Date for each individual node or site. Customer networks should be engineered so that a hub-size and at least one other site are brought online first and on the same date. Notwithstanding the foregoing, billing for E-NNI Service locations will commence when the E--NN I Service has been successfully installed and is available for Customer's use regardless of the status of other sites or configurations. Dynamic CaRcit Dynamic Capacity provides customer with the ability to increase its bandwidth utilization above its committed level for its E--Line Service in near real-time through TLl1tTC's online customer portal located at https://customerggdal.WAelecom.com ("My Portal"). Customer requests nest be submitted through My portal for additional bandwidth or to restore the Bandwidth back to the committed bandwidth level. Capacity limits imposed by Customer on its side of the Demarcation Point may need to he reset by Customer in order to utilize the increase in the bandwidth. The charges for the additional bandwidth,excluding Taxes,as we'll as the applicable bandwidth limits for each E-Line Service with Dynamic Capacity, are specified in this Service order. TVVTC may modify the charges for the additional bandwidth by providing Customer with not less than sixty(60)days prior written notice. For billing purposes, Dynamic Capacity usage shall be rounded up to the nearest hour. Customers must identify representatives that are authorized to make requests for Dynamic;Capacity,and TV TC Will provide a Customer specific pass code to them. Customer is responsible for maintaining the confidentiality and security of its pass code and is responsible for fraudulent requests for Dynamic Capacity. Customer must notify TWTC to suspend any pass code that has been comprornised. Ea jpment Recovery Upon termination of a Service for any reason, TWTC or its representative will contact Customer to schedule a rnutuatly acceptable time and data for T rC's retrieval of T rC Equipment located on Customer's premises, Alternatively,TWTC may request that Customer package T'AffC's Equipment and return it, at TWTC's cost, to a location identified by TWTC. If Customer does not provide T VTC with access to its premises to allow TV TC to recover the TWTC Equipment within thirty (30) days following TVVTC's contact, or it Customer does not ship the TV'TC Equipment back to TVVTC within the thirty(30)days,then TVTrC may charge Customer for the replacement cost of the TVV7C Equipment. Regulatory and Tax Jurisdiction of Data and Trans ort Services The regulatory jurisdiction and the application of certain taxes and surcharges depends on whether the Services provided are interstate or intrastate. For purposes of the Services ordered herein: a) For Carrier and Internet Service Provider Customers: The Services will be treated as interstate unless otherwise demonstrated by Customer to TVVTC's sole satisfaction, The application of Taxes, including without limitation Universal Service Fund surcharges,►aril!be subject to Customer's timely submitted annual USF Exemption Certificate, if any. b) For End user Customers: Services that both originate and terminate at Customer locations within the same state will be treated as intrastate for regulatory purposes and the application of Taxes based on Customer's confirmation, evidenced by placing this order, that such Services carry less than 101/6 interstate traffic. Customer must promptly advise 11WC in writing if Services that both originate and terminate at Customer locations within the same state are used for a greater proportion of interstate traffic. SerWoe order tw telecom-C onfidenfiaf Page 2 of 3 Document No.251575 � telecom. Signature Block tw telecom holdings Inc. Customer: Ci of Fort Worth INN 4 3 S' naEture: Signature- Name: L--�\eyin Rosh Name: Title: GNeMeral Manager Title: Assiatant Citf Date; r Date: Sales Person: Keith Dais Customer and the individual signing above represent that such individual has the authority to bind Customer to this Agreement. APPROVIED TO FORM AND LENITY . t AssistAAt C i ty A►tterney by■ - A' �ogao 000 @ � 4 0 C %0 a-� a � e : � Sew a r' 0 0 4�� 00� .0 av�0o 47 i t Sen&*Order tw telecom--Confidential Page 3 of 3 0OFFICIAL RECORD CITY SECRETARY Ft WORTH,`TX