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HomeMy WebLinkAboutContract 57201 CSC No.57201 FORT WORTH CITY OF FORT WORTH COOPERATIVE PURCHASE AGREEMENT This Cooperative Purchase Agreement ("Agreement") is entered into by and between World Wide Technology, LLC ("Seller") and the City of Fort Worth, ("Buyer"),a Texas home rule municipality. The Cooperative Purchase Agreement includes the following documents which shall be construed in the order of precedence in which they are listed: 1. This Cooperative Purchase Agreement; 2. Exhibit A—City's Terms and Conditions; 3. Exhibit B —Conflict of Interest Questionnaire; 5. Exhibit C —DIR-TSO-4160 Pricing Index; and 6. Exhibit D — Cooperative Agency Contract and Amendment (e.g., NJPA, DIR, BuyBoard); and Exhibits A, B, C, and D which are attached hereto and incorporated herein, are made a part of this Agreement for all purposes. Seller agrees to provide Buyer with the services and goods included in Exhibit C pursuant to the terms and conditions of this Cooperative Purchase Agreement, including all exhibits thereto. In the event of a conflict between Exhibit A—City's Terms and Conditions and Exhibit C — [Cooperative Agency Contract], then Exhibit A — City's Terms and Conditions shall control, but only to the extent allowable under the Texas Department of Information Resources Contract DIR-TSO- 4160. Buyer shall pay Seller in accordance with the fee schedule in Exhibit C and in accordance with the provisions of this Agreement. Total payment made under this Agreement for the first year by Buyer shall be in the amount of six million, nine hundred and thirty-four thousand Dollars ($6,934,000.00). Seller shall not provide any additional items or services or bill for expenses incurred for Buyer not specified by this Agreement unless Buyer requests and approves in writing the additional costs for such services. Buyer shall not be liable for any additional expenses of Seller not specified by this Agreement unless Buyer first approves such expenses in writing. The term of this Agreement is effective beginning on the date signed by the Assistant City Manager below ("Effective Date") and expires on September 27, 2022 to coincide with the Cooperative Purchase Agreement. City shall be able to renew this agreement for 2 one-year renewal options by written agreement of the parties. The undersigned represents and warrants that he or she has the power and authority to execute this Agreement and bind the respective Vendor. OFFICIAL RECORD CITY SECRETARY FT.WORTH, TX CITY OF FORT WORTH: CONTRACT COMPLIANCE MANAGER: By signing I acknowledge that I am the person By. Valerie Washington(Mar3,2.022 17:32 CST) responsible for the monitoring and administration ./ Name: Valerie Washington of this contract,including ensuring all performance Title: Assistant City Manager and reporting requirements. Date: Mar3,2022 APPROVAL RECOMMENDED: By: Bobby Lee(Feb 21,202213:54 CST) Name: Bobby Lee Title: Sr. IT Solutions Manager By: APPROVED AS TO FORM AND LEGALITY: Name: Kevin Gunn Title: IT Solutions Director ATTEST: aa4nnn� By: pp oFOR)- Name: Taylor Pari s p�o 00�d Title: Assistant City Attorney :7�`I`IG��G c1 C7000��GG d=° By: Jannette S.Goodall(Mar 4,2022 11:07 CST) 0, 0 o�=� CONTRACT AUTHORIZATION: Name: Jannette Goodall 0,*o° 000000000 a M&C: 21-0753 9/28/2021 Title: City Secretary aa�nEapSbpp SELLER: World Wide Technology LLC. By: Name: Gregory Brush Title: Area VP Public Sector Date: February 21,2022_ OFFICIAL RECORD CITY SECRETARY FT.WORTH, TX Exhibit A CITY OF FORT WORTH, TEXAS STANDARD PURCHASING TERMS AND CONDITIONS 1.0 DEFINITION OF BUYER The City of Fort Worth, its officers, agents, servants, authorized employees, vendors and subcontractors who act on behalf of various City departments, bodies or agencies. 2.0 DEFINITION OF SELLER The Vendor(s), consultant, supplier, its officers, agents, servants, employees, vendors and subcontractors, or other provider of goods and/or services who act on behalf of the entity under a contract with the City of Fort Worth. 3.0 TERM This Agreement shall begin on the date signed by the Assistant City Manager below ("Effective Date") and shall expire on September 27, 2022 ("Expiration Date"), unless terminated earlier in accordance with this Agreement("Initial Term"). City shall be able to renew this agreement for 2 one-year renewal options by written agreement of the parties. 4.0 PUBLIC INFORMATION Buyer is a government entity under the laws of the State of Texas and all documents held or maintained by Buyer are subject to disclosure under the Texas Public Information Act. In the event there is a request for information marked Confidential or Proprietary, Buyer shall promptly notify Seller. It will be the responsibility of Seller to submit reasons objecting to disclosure. A determination on whether such reasons are sufficient will not be decided by Buyer, but by the Office of the Attorney General of the State of Texas or by a court of competent jurisdiction PROHIBITION AGAINST PERSONAL INTEREST IN CONTRACTS No officer or employee of Buyer shall have a financial interest, direct or indirect,in any contract with Buyer or be financially interested, directly or indirectly, in the sale to Buyer of any land, materials, supplies or services, except on behalf of Buyer as an officer or employee. Any willful violation of this section shall constitute malfeasance in office, and any officer or employee found guilty thereof shall thereby forfeit his office or position Any violation of this section with the knowledge, expressed or implied, of the person or corporation contracting with the City Council shall render the contract invalid by the City Manager or the City Council. (Chapter XXVII, Section 16, City of Fort Worth Charter). 5.0 ORDERS 5.1 No employees of the Buyer or its officers, agents, servants, vendors or subvendors who act on behalf of various City departments, bodies or agencies are authorized to place orders for goods and/or services without providing approved contract numbers,purchase order numbers, or release numbers issued by the Buyer. The only exceptions are Purchasing Card orders and emergencies pursuant to Texas Local Government Code Section 252.022(a)(1), (2), or (3). In the case of emergencies, the Buyer's Purchasing Division will place such orders. 5.2 Acceptance of an order and delivery on the part of the Seller without an approved contract number, purchase order number, or release number issued by the Buyer may result in rejection of delivery, return of goods at the Seller's cost and/or non-payment. 6.0 TITLE AND RISK OF LOSS The title and risk of loss of the goods shall not pass to Buyer until Buyer actually receives and takes possession of the goods at the point or points of delivery. 7.0 DELIVERY TERMS AND TRANSPORTATION CHARGES Freight terms shall be F.O.B. Destination, Freight Prepaid and Allowed. 8.0 PLACE OF DELIVERY The place of delivery shall be set forth in the "Ship to" block of the purchase order, purchase change order, or release order. 9.0 RIGHT OF INSPECTION Buyer shall have the right to inspect the goods upon delivery before accepting them. Seller shall be responsible for all charges for the return to Seller of any goods rejected as being nonconforming under the specifications. 10.0 INVOICES 10.1 Seller shall submit separate invoices in duplicate, on each purchase order or purchase change order after each delivery. Invoices shall indicate the purchase order or purchase change order number. Invoices shall be itemized and transportation charges, if any, shall be listed separately. A copy of the bill of lading and the freight waybill,when applicable, should be attached to the invoice. Seller shall mail or deliver invoices to Buyer's Department and address as set forth in the block of the purchase order, purchase change order or release order entitled "Ship to." Payment shall not be made until the above instruments have been submitted after delivery and acceptance of the goods and/or services. 10.2 Seller shall not include Federal Excise, State or City Sales Tax in its invoices. The Buyer shall furnish a tax exemption certificate upon Seller's request. 10.3 Payment. All payment terms shall be "Net 30 Days" unless otherwise agreed to in writing. Before the 1st payment is due to Seller, Seller shall register for direct deposit payments prior to providing goods and/or services using the forms posted on the City's website". 11.0 PRICE WARRANTY 11.1 Seller warrants that no person or selling agency has been employed or retained to solicit or secure this contract upon an agreement or understanding for commission, percentage, brokerage or contingent fee,excepting employees of an established commercial or selling agency that is maintained by Seller for the purpose of securing business. For breach or violation of this warranty, Buyer shall have the right, in addition to any other right or rights arising pursuant to said purchase(s), to cancel this contract without liability and to deduct from the contract price such commission percentage,brokerage or contingent fee, or otherwise to recover the full amount thereof. 12.0 PRODUCT WARRANTY To the extent Seller has not notified the Buyer otherwise, Seller warrants that the goods furnished will conform to Buyer's specifications,drawings and descriptions listed in the proposal invitation, and the sample(s) furnished by Seller, if any. In the event of a conflict between Buyer's specifications, drawings, and descriptions, Buyer's specifications shall govern. 13.0 WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY 13.1 The SELLER warrants that to its knowledge all Deliverables provided under a SOW, or any part thereof, furnished hereunder, including but not limited to: programs, documentation, software, analyses, applications, methods, ways, and processes (in this Section each individually referred to as a "Deliverable" and collectively as the "Deliverables,") do not infringe upon or violate any patent, copyrights, trademarks, service marks, trade secrets, or any intellectual property rights or other third party proprietary rights, in the performance of services under this Agreement. 13.2 SELLER shall be liable and responsible for any and all claims made against the Buyer for infringement of any patent, copyright, trademark, service mark, trade secret, or other intellectual property rights by the use of or supplying of any Deliverable(s) in the course of performance or completion of, or in any way connected with providing the services, or the Buyer's continued use of the Deliverable(s) hereunder; provided, however, SELLER shall have no obligation with respect to any infringement claim based upon (a) any use of the Deliverable that is not in accordance with SELLER's documentation; (b) any use of the Deliverable in combination with other products, equipment, software, or data not supplied by SELLER if such infringement would not have arisen but for such combination; or (c) any modification or alteration of the Deliverable by any person other than SELLER. 13.3 SELLER agrees to defend, settle, or pay, at its own cost and expense, any claim or action against Buyer for infringement of any patent, copyright, trade mark, trade secret,or similar property right for which Seller is liable under Section 18.2,it being understood that this agreement to defend, settle or pay shall not apply if Buyer modifies or misuses the software and/or documentation. So long as SELLER bears the cost and expense of payment for claims or actions against Buyer pursuant to this section, SELLER shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however,Buyer shall have the right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect Buyer's interest, and Buyer agrees to cooperate with SELLER in doing so. In the event Buyer, for whatever reason, assumes the responsibility for payment of costs and expenses for any claim or action brought against Buyer for infringement arising under this Agreement, Buyer shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, SELLER shall fully participate and cooperate with Buyer in defense of such claim or action. Buyer agrees to give SELLER timely written notice of any such claim or action,with copies of all papers Buyer may receive relating thereto. Notwithstanding the foregoing, Buyer's assumption of payment of costs or expenses shall not eliminate SELLER's duty to indemnify Buyer under this Agreement. If the software and/or documentation or any part thereof is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, SELLER shall, at its own expense and as Buyer's sole remedy, either: (a) procure for Buyer the right to continue to use the software and/or documentation; or (b) modify the software and/or documentation to make it non-infringing, provided that such modification does not materially adversely affect Buyer's authorized use of the software and/or documentation; or (c) replace the software and/or documentation with equally suitable, compatible, and functionally equivalent non-infringing software and/or documentation at no additional charge to Buyer; or(d)if none of the foregoing alternatives is reasonably available to SELLER terminate this Agreement, and refund all amounts paid to SELLER by Buyer, subsequent to which termination Buyer may seek any and all remedies available to Buyer under law; and 13.4 The representations, warranties, and covenants of the parties contained in section 13 through 17 of this Agreement will survive the termination and/or expiration of this Agreement. 13.5 Buyer agrees that it will not intentionally disclose or transmit to Seller any personal data (meaning any information relating to an identified or identifiable natural person directly or indirectly), protected health information, customer information or other structured personal information as defined by applicable data protection laws(collectively"Protected Data").If Buyer inadvertently provides Protected Data to Seller, it will promptly notify Seller, Seller will take commercially reasonably measures to secure such Protected Data. 14.0 OWNERSHIP OF WORK PRODUCT Seller agrees that any and all analyses, evaluations,reports,memoranda, letters, ideas,processes, methods, programs, and manuals that were developed, prepared, conceived, made or suggested by the Seller for the Buyer pursuant to a Work Order, including all such developments as are originated or conceived during the term of the Contract and that are completed or reduced to writing thereafter (the "Work Product") and Seller acknowledges that such Work Product may be considered "work(s) made for hire" and will be and remain the exclusive property of the Buyer; provided, however, that nothing in this agreement will be construed to restrict, impair or deprive SELLER of any of its rights or proprietary interest in, and SELLER will own, its technology, products, skill sets, concepts, tools, general software libraries and their contents, know-how, techniques, and methods that existed prior to and independent of the performance of services under this agreement or which SELLER or a third party may have refined during the course of its performance To the extent that the Work Product, under applicable law, may not be considered work(s)made for hire, Seller hereby agrees that this Agreement effectively transfers, grants, conveys, and assigns exclusively to Buyer, all rights, title and ownership interests, including copyright, which Seller may have in any Work Product or any tangible media embodying such Work Product, without the necessity of any further consideration, and Buyer shall be entitled to obtain and hold in its own name, all Intellectual Property rights in and to the Work Product. Seller for itself and on behalf of its vendors hereby waives any property interest in such Work Product. 15.0 CANCELLATION Buyer shall have the right to cancel this contract immediately for default on all or any part of the undelivered portion of this order if Seller breaches any of the terms hereof, including warranties of Seller. Such right of cancellation is in addition to and not in lieu of any other remedies,which Buyer may have in law or equity. 16.0 TERMINATION 16.1 Written Notice. The purchase of goods under this order may be terminated in whole or in part by Buyer,with or without cause,at any time upon the delivery to Seller of a written "Notice of Termination" specifying the extent to which the goods to be purchased under the order is terminated and the date upon which such termination becomes effective. Such right of termination is in addition to and not in lieu of any other termination rights of Buyer as set forth herein. 16.2 Non-appropriation of Funds. In the event no funds or insufficient funds are appropriated by Buyer in any fiscal period for any payments due hereunder, Buyer will notify Seller of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to Buyer of any kind whatsoever,except as to the portions of the payments herein agreed upon for which funds have been appropriated. 16.3 Duties and Obligations of the Parties.Upon termination of this Agreement for any reason, Seller shall only be compensated for items requested by the Buyer and delivered prior to the effective date of termination, and Buyer shall not be liable for any other costs, including any claims for lost profits or incidental damages. Seller shall provide Buyer with copies of all completed or partially completed documents prepared under this Agreement. In the event Seller has received access to Buyer Information or data as a requirement to perform services hereunder, Seller shall return all Buyer provided data to Buyer in a machine readable format or other format deemed acceptable to Buyer. 17.0 ASSIGNMENT/DELEGATION No interest, obligation or right of Seller, including the right to receive payment, under this contract shall be assigned or delegated to another entity without the express written consent of Buyer. Any attempted assignment or delegation of Seller shall be wholly void and totally ineffective for all purposes unless made in conformity with this paragraph. Prior to Buyer giving its consent, Seller agrees that Seller shall provide, at no additional cost to Buyer, all documents, as determined by Buyer, that are reasonable and necessary to verify Seller's legal status and transfer of rights,interests, or obligations to another entity.The documents that may be requested include, but are not limited to, Articles of Incorporation and related amendments, Certificate of Merger, IRS Form W-9 to verify tax identification number, etc. Buyer reserves the right to withhold all payments to any entity other than Seller, if Seller is not in compliance with this provision. If Seller fails to provide necessary information in accordance with this section, Buyer shall not be liable for any penalties, fees or interest resulting therefrom. 18.0 WAIVER No claim or right arising out of a breach of this contract can be discharged in whole or in part by a waiver or renunciation of the claim or right unless the waiver or renunciation is supported by consideration in writing and is signed by the aggrieved party. 19.0 MODIFICATIONS This contract can be modified or rescinded only by a written agreement signed by both parties. 20.0 THE AGREEMENT In the absence of an otherwise negotiated contract, or unless stated otherwise, the Agreement between Buyer and Seller shall consist of these Standard Terms and Conditions together with any attachments and exhibits. This Agreement is intended by the parties as a final expression of their agreement and is intended also as a complete and exclusive statement of the terms of their agreement.No course of prior dealings between the parties and no usage of trade shall be relevant to supplement or explain any term used in this Agreement. Acceptance of or acquiescence in a course of performance under this Agreement shall not be relevant to determine the meaning of this Agreement even though the accepting or acquiescing party has knowledge of the performance and opportunity for objection. Whenever a term defined by the Uniform Commercial Code (UCC) is used in this Agreement, the definition contained in the UCC shall control. In the event of a conflict between the contract documents, the order of precedence shall be these Standard Terms and Conditions, and the Seller's Quote. 21.0 APPLICABLE LAW/VENUE This agreement shall be governed by the Uniform Commercial Code wherever the term "Uniform Commercial Code" or"UCC" is used. It shall be construed as meaning the Uniform Commercial Code as adopted and amended in the State of Texas. Both parties agree that venue for any litigation arising from this contract shall be in Fort Worth, Tarrant County, Texas. This contract shall be governed, construed and enforced under the laws of the State of Texas. 22.0 INDEPENDENT CONTRACTOR(S) Seller shall operate hereunder as an independent contractor and not as an officer, agent, servant or employee of Buyer. Seller shall have exclusive control of, and the exclusive right to control, the details of its operations hereunder, and all persons performing same, and shall be solely responsible for the acts and omissions of its officers, agents, employees, vendors and subcontractors. The doctrine of respondent superior shall not apply as between Buyer and Seller, its officers, agents, employees,vendors and subcontractors.Nothing herein shall be construed as creating a partnership or joint enterprise between Buyer and Seller, its officers, agents, employees,vendors and subcontractors. 23.0 LIABILITY AND INDEMNIFICATION. 23.1 LIABILITY- SELLER SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE GROSSLY NEGLIGENT ACT(S) OR OMISSION(S), WILLFULLMISCONDUCT OF SELLER, ITS OFFICERS, AGENTS,SERVANTS OR EMPLOYEES. 23.2 GENERAL INDEMNIFICATION- SELLER HEREBY COVENANTS AND AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND BUYER, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTYDAMAGE OR LOSS(INCLUDING ALLEGED DAMAGE OR LOSS TO SELLER'SBUSINESSAND ANYRESULTING LOST PROFITS)AND/OR PERSONAL INJURY,INCL UDING DEATH, TO ANY AND ALL PERSONS,ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE GROSSLY NEGLIGENT ACTS OR OMISSIONS OR WILLFUL MISCONDUCT OF SELLER,ITS OFFICERS,AGENTS,SERVANTS OR EMPLOYEES. 24.0 SEVERABILITY In case any one or more of the provisions contained in this agreement shall for any reason, be held to be invalid, illegal or unenforceable in any respect, such invalidity, illegality or unenforceability shall not affect any other provision of this agreement,which agreement shall be construed as if such invalid, illegal or unenforceable provision had never been contained herein. 25.0 FISCAL FUNDING LIMITATION In the event no funds or insufficient funds are appropriated and budgeted in any fiscal period for payments due under this contract, then Buyer will immediately notify Seller of such occurrence and this contract shall be terminated on the last day of the fiscal period for which funds have been appropriated without penalty or expense to Buyer of any kind whatsoever, except to the portions of annual payments herein agreed upon for which funds shall have been appropriated and budgeted or are otherwise available. 26.0 NOTICES TO PARTIES Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand-delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or(3)received by the other party by United States Mail, registered,return receipt requested, addressed as follows: TO BUYER: TO SELLER: City of Fort Worth World Wide Technology, LLC Attn: Purchasing Manager Attn: Legal and Compliance 200 Texas Street 1 World Wide Way Fort Worth, TX 76102-6314 St. Louis, MO 63146 Facsimile: (817) 392-8654 , With copy to Fort Worth City With a copy to Jake Henne Attorney's Office at same address Jake.heene@wwt.com 27.0 NON-DISCRIMINATION Seller, for itself, its personal representatives, assigns, subVendors and successors in interest, as part of the consideration herein, agrees that in the performance of Seller's duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. IF ANY CLAIM ARISES FROM AN ALLEGED VIOLATION OF THIS NON-DISCRIMINATION COVENANT BY SELLER, ITS PERSONAL REPRESENTATIVES, ASSIGNS, SUBVENDORS OR SUCCESSORS IN INTEREST,SELLER AGREES TO ASSUME SUCH LIABILITY AND TO INDEMNIFY AND DEFEND BUYER AND HOLD BUYER HARMLESS FROM SUCH CLAIM. 28.0 IMMIGRATION NATIONALITY ACT Seller shall verify the identity and employment eligibility of its employees who perform work under this Agreement, including completing the Employment Eligibility Verification Form (I- 9). Upon request by Buyer, Seller shall provide Buyer with copies of all I-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. Seller shall adhere to all Federal and State laws as well as establish appropriate procedures and controls so that no services will be performed by any Seller employee who is not legally eligible to perform such services. SELLER SHALL INDEMNIFY BUYER AND HOLD BUYER HARMLESS FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS PARAGRAPH BY SELLER, SELLER'S EMPLOYEES, SUBCONTRACTORS, AGENTS, OR LICENSEES. Buyer, upon written notice to Seller, shall have the right to immediately terminate this Agreement for violations of this provision by Seller. 29.0 HEALTH, SAFETY,AND ENVIRONMENTAL REQUIREMENTS Services, products, materials, and supplies provided by the Seller must meet or exceed all applicable health, safety, and the environmental laws, requirements, and standards. In addition, Seller agrees to obtain and pay, at its own expense, for all licenses, permits, certificates, and inspections necessary to provide the products or to perform the services hereunder. Seller shall indemnify Buyer from any penalties or liabilities due to violations of this provision. Buyer shall have the right to immediately terminate this Agreement for violations of this provision by Seller. 30.0 RIGHT TO AUDIT Seller agrees that Buyer shall, until the expiration of three (3) years after final payment under this contract, or the final conclusion of any audit commenced during the said three years, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records, including, but not limited to, all electronic records, of Seller involving transactions relating to this Agreement at no additional cost to Buyer. Seller agrees that Buyer shall have access during normal working hours to all necessary Seller facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. Buyer shall give Seller reasonable advance notice of intended audits. The Buyer's right to audit, as described herein, shall survive the termination and/or expiration of this Agreement. 31.0 DISABILITY In accordance with the provisions of the Americans With Disabilities Act of 1990 (ADA), Seller warrants that it and any and all of its subcontractors will not unlawfully discriminate on the basis of disability in the provision of services to general public, nor in the availability, terms and/or conditions of employment for applicants for employment with, or employees of Seller or any of its subcontractors. Seller warrants it will fully comply with ADA's provisions and any other applicable federal, state and local laws concerning disability and will defend,indemnify and hold Buyer harmless against any claims or allegations asserted by third parties or subcontractors against Buyer arising out of Seller's and/or its subcontractor's alleged failure to comply with the above-referenced laws concerning disability discrimination in the performance of this agreement. 32.0 DISPUTE RESOLUTION If either Buyer or Seller has a claim, dispute, or other matter in question for breach of duty, obligations, services rendered or any warranty that arises under this Agreement, the parties shall first attempt to resolve the matter through this dispute resolution process. The disputing party shall notify the other party in writing as soon as practicable after discovering the claim, dispute, or breach. The notice shall state the nature of the dispute and list the party's specific reasons for such dispute. Within ten (10) business days of receipt of the notice, both parties shall make a good faith effort, either through email, mail, phone conference, in person meetings, or other reasonable means to resolve any claim, dispute,breach or other matter in question that may arise out of, or in connection with this Agreement. If the parties fail to resolve the dispute within sixty (60)days of the date of receipt of the notice of the dispute,then the parties may submit the matter to non-binding mediation upon written consent of authorized representatives of both parties in accordance with the Industry Arbitration Rules of the American Arbitration Association or other applicable rules governing mediation then in effect. If the parties submit the dispute to non- binding mediation and cannot resolve the dispute through mediation,then either party shall have the right to exercise any and all remedies available under law regarding the dispute. 33.0 PROHIBITION ON CONTRACTING WITH COMPANIES THAT BOYCOTT ISRAEL If Seller has fewer than 10 employees or this Agreement is for less than $100,000, this section does not apply. Seller acknowledges that in accordance with Chapter 2270 of the Texas Government Code, the Buyer is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and(2)will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company" shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this contract, Seller certifies that Seller's signature provides written verification to the Buyer that Seller: (1) does not boycott Israel; and (2)will not boycott Israel during the term of the contract. 34.0 PROHIBITION ON BOYCOTTING ENERGY COMPANIES Vendor acknowledges that in accordance with Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 13, § 2, the City is prohibited from entering into a contract for goods or services that has a value of$100,000 or more that is to be paid wholly or partly from public funds of the City with a company with 10 or more full-time employees unless the contract contains a written verification from the company that it: (1) does not boycott energy companies; and (2)will not boycott energy companies during the term of the contract. The terms "boycott energy company" and "company" have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 13, § 2. To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not boycott energy companies; and(2) will not boycott energy companies during the term of this Agreement. 35.0 PROHIBITION ON DISCRIMINATION AGAINST FIREARM AND AMMUNITION INDUSTRIES. Vendor acknowledges that except as otherwise provided by Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 19, § 1, the City is prohibited from entering into a contract for goods or services that has a value of$100,000 or more that is to be paid wholly or partly from public funds of the City with a company with 10 or more full-time employees unless the contract contains a written verification from the company that it: (1) does not have a practice,policy, guidance, or directive that discriminates 36.0 INSURANCE REQUIREMENTS 36.1 Insurance. 36.1.1 The Vendor shall carry the following insurance coverage with a company that is licensed to do business in Texas or otherwise approved by the City: 36.1.1.1 Commercial General Liability: 36.1.1.1.1 Combined limit of not less than $1,000,000 per occurrence; $2,000,000 aggregate; or 36.1.1.1.2 Combined limit of not less than $1,000,000 per occurrence; $2,000,000 aggregate and Umbrella Coverage in the amount of$2,000,000. Umbrella policy shall contain a follow-form provision and shall include coverage for personal and advertising injury. 36.1.1.1.3 Defense costs shall be outside the limits of liability. 36.1.1.1.4 Automobile Liability Insurance covering any vehicle used in providing services under this Agreement, including owned, non-owned, or hired vehicles,with a combined limit of not less than $1,000,000 per occurrence. 36.1.1.1.5 Professional Liability (Errors & Omissions) including Network Security and Privacy Liability in the amount of $2,000,000 per claim and $4,000,000 aggregate limit. 36.1.1.1.6 Statutory Workers' Compensation and Employers' Liability Insurance requirements per the amount required by statute. 36.1.1.1.7 Coverage shall include, but not be limited to, the following: 36.1.1.1.7.1 Failure to prevent unauthorized access; 36.1.1.1.7.2 Unauthorized disclosure of information; 36.1.1.1.7.3 Technology coverage may be provided through an endorsement to the Commercial General Liability (CGL)policy, a separate policy specific to Technology E&O, or an umbrella policy that picks up coverage after primary coverage is exhausted. Either is acceptable if coverage meets all other requirements. Coverage shall be claims-made,with a retroactive or prior acts date that is on or before the effective date of this Agreement. Coverage shall be maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance, shall be submitted to the City to evidence coverage; and 36.2 General Insurance Requirements: 36.2.1 All applicable policies, except for Professional Liability, shall name the City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials, agents, and volunteers in respect to the contracted services. 36.2.2 The workers' compensation policy shall include a Waiver of Subrogation (Right of Recovery) in favor of the City of Fort Worth. 36.2.3 A minimum of Thirty (30) days' notice of cancellation shall be provided to the City. Ten (10) days' notice shall be acceptable in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102,with copies to the City Attorney at the same address. 36.2.4 The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A-VII in the current A.M. Best Key Rating Guide, or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required,written approval of Risk Management is required. 36.2.5 Any failure on the part of the City to request required insurance documentation shall not constitute a waiver of the insurance requirement. 36.2.6 Certificates of Insurance evidencing that the Vendor has obtained all required insurance shall be delivered to and approved by the City's Risk Management Division prior to execution of this Agreement. Exhibit B—CONFLICT OF INTEREST QUESTIONNAIRE Pursuant to Chapter 176 of the Local Government Code, any person or agent of a person who contracts or seeks to contract for the sale or purchase of property, goods, or services with a local governmental entity (i.e. The City of Fort Worth) must disclose in the Questionnaire Form CIQ ("Questionnaire") the person's affiliation or business relationship that might cause a conflict of interest with the local governmental entity. By law, the Questionnaire must be filed with the Fort Worth City Secretary no later than seven days after the date the person begins contract discussions or negotiations with the Buyer, or submits an application or response to a request for proposals or bids, correspondence, or another writing related to a potential agreement with the Buyer.Updated Questionnaires must be filed in conformance with Chapter 176. A copy of the Questionnaire Form CIQ is enclosed with the submittal documents.The form is also available at http://www.ethics.state.tx.us/forms/CIo.pdf. If you have any questions about compliance, please consult your own legal counsel. Compliance is the individual responsibility of each person or agent of a person who is subject to the filing requirement. An offense under Chapter 176 is a Class C misdemeanor. NOTE: If you are not aware of a Conflict of Interest in any business relationship that you might have with the Buyer, state Seller name in the # 1, use N/A in each of the areas on the form. However, a signature is required in the #4 box in all cases. CONFLICT OF INTEREST QUESTIONNAIRE FORM CIO For vendor doing business with local governmental entity This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Begular Session. OFRCE USE ONLY This questionnaire is being filed in accordance with Chapter 176,Local GovemmentCode, Date Received by a vendorwho has a business relationship as defined by Section 176.001(f-a)with a local governmental entity and the vendor meets requirements under Section 176.006(a). By law this questionnaire must be filedwith the records administrator ofthe local governmental entity not later than the 7th business day after the date the vendor becomes aware of facts that require the statementto be filed. See Section 176.006(a-1),Local GovernmentCode. A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code.An offense underthis section is a misdemeanor. Name of vendor who has a business relationship with local governmental entity. Check this box ifyou are 111Ing an update to a previously filed questlonnalre. (The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate_) 3 Name of local government offioer about whom the information Inthis section is being disclosed. Name of Officer This section(item 3 including subparts A, B. G, & D) must be completed for each officer with whom the vendor has ar employment or other business relationship as defined by Section 176 001(1-a), Local Government Code_ Attach additional pages to this Form CIQ as necessary. A. Is the local government officer named in this section receiving or likely to receive taxable income,other than investment income,from the vendor? F] Yes F7 No B. Is the vendor receiving or likely to receive taxable income,other than investment income,from or at the direction of the local governmer officer named in this section AND the taxable income is not received from the local governmental entity? Yes F-1 No C. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local government officer serves as an officer or director,or holds an ownership interest of one percent or more? F] Yes = No D. Describe each employment or business and family relationship with the local government officer named in this section. 4 Signature of vendor doing business with the governmental entity Date Adopted 817f2015 Texas Department of Information Resources DIR Contract Number DIR-TSO-4160 Appendix C,Pricing Index Hewlett Packard Enterprise Company Amendment 2 Hewlett Packard Enterprise Manufacturer BRANDED PRODUCTS BRAND PRODUCTCATEGORV Product Description DIR Customer Discount%off MSRP Servers Hewlett Packard Enterprise INDUSTRY STANDARD SERVERS Entry Level DL10 and M L10/100 Series Servers and Options(PL LA) 24.00% Hewlett Packard Enterprise IN DUSTRV STANDARD SERVERS Core DL300/DL500 Series Servers PL SV 31.00% Hewlett Packard Enterprise INDUSTRY STANDARD SERVERS Blade Servers and Options PL MV 31.00% Hewlett Packard Enterprise INDUSTRY STANDARD SERVERS Apollo Servers,Scaleable Datacenter Infrastructure(PL TN,PL PD) 31.00% Hewlett Packard Enterprise INDUSTRY STANDARD SERVERS Moonshot and Ed eline Server Appliances PL S2,PL 2M) 31.00% Hewlett Packard Enterprise INDUSTRY STANDARD SERVERS Manufacturing Services,Factory Express PL SI 24.00% Hewlett Packard Enterprise INDUSTRY STANDARD SERVERS Shared Options rest of PL SI,PL SH 31.00% Hewlett Packard Enterprise INDUSTRY STANDARD SERVERS Blade Virtual Connect PL UZ 29.00% Hewlett Packard Enterprise INDUSTRY STANDARD SERVERS Third Party Software other than Microsoft PL J3 31.00% Hewlett Packard Enterprise INDUSTRY STANDARD SERVERS SMARTBUV SKUs(ISS) 1.00% Hewlett Packard Enterprise IN DUSTRV STANDARD SERVERS Non-Discountable-Microservers(PL LA),Microsoft Operating 0.00% Systems PL J3,Easy Connect Software PL S3 Hewlett Packard Enterprise MISSION CRITICALSERVERS APE Integrity Solution PL 1X 34.00% Hewlett Packard Enterprise MISSION CRITICAL SERVERS BCS Software(Exclude Linux&Windows Operating Environment) 34.00% PL 23 Hewlett Packard Enterprise MISSION CRITICAL SERVERS BCS Software Linux&Windows Operating Environment PL 23 19.00% Hewlett Packard Enterprise MISSION CRITICAL SERVERS Integrated Platforms PL HAI 26.00% Hewlett Packard Enterprise MISSION CRITICAL SERVERS Non-Stop Enterprise PL NW 15.00% Hewlett Packard Enterprise MISSION CRITICAL SERVERS SGI MCS HW PL RG 29.00% Hewlett Packard Enterprise MISSION CRITICAL SERVERS BCS Blades PL TO) 34.00% Hewlett Packard Enterprise MISSION CRITICAL SERVERS BCS X-86 Servers PL TR 29.00% Hewlett Packard Enterprise MISSION CRITICAL SERVERS Synergy Infrastructure PL 56 31.00% Hewlett Packard Enterprise MISSION CRITICAL SERVERS Synergy Option PL S7 31.00% Hewlett Packard Enterprise MISSION CRITICAL SERVERS One View PL FS 30.00% Hewlett Packard Enterprise MISSION CRITICAL SERVERS Converged Systems PL FE 30.00% Hewlett Packard Enterprise MISSION CRITICAL SERVERS Sim IiVi PL S8 40.00% Hewlett Packard Enterprise MISSION CRITICALSERVERS HyperConverged Other PL S8 40.00% Storage Hewlett Packard Enterprise APE XP Storage Solutions XP Software-12000,10000,1024/128,512/48 44.00% Hewlett Packard Enterprise APE XP Storage Solutions XP Arrays-12000,10000,1024/128 44.00% Hewlett Packard Enterprise APE XP Storage Solutions XP Array Upgrades-12000,10000,1024/128,512/48/256 44.00% Hewlett Packard Enterprise APE XP 20000/24000&P9xxx Storage Solutions XP 20000/24000&P9xxx Software 39.00% Hewlett Packard Enterprise APE XP 20000/24000&P9xxx Storage Solutions XP 20000/24000&P9xxx Hardware 39.00% Hewlett Packard Enterprise APE XP 20000/24000&P9xxx Storage Solutions XP 20000/24000&P9xxx Upgrades 39.00% Hewlett Packard Enterprise APE Enterprise Virtual Array-Enterprise EVA 4100/6x00 39.00% Hewlett Packard Enterprise APE Enterprise Virtual Array-Enterprise EVA Cabinets&Accessories,EVA HUD's 39.00% Hewlett Packard Enterprise APE Enterprise Virtual Array-Enterprise Veeam and Iternity services 15.00% Hewlett Packard Enterprise APE Enterprise Virtual Array-Enterprise Veeam 15.00% Hewlett Packard Enterprise APE Enterprise Virtual Array-Enterprise Data Protector SW 10.00% Hewlett Packard Enterprise APE Enterprise Virtual Array-x400 Solutions EVA 4400,6400,8400&P6xxx Hardware/Software Products 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR F-Class,E-Class&Common Software 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR F-Class,E-Class,Arrays&Upgrades,Nimble Storage 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR T-Class,S-Class Software,Nimble Storage 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR T-Class,S-Class Arrays&Upgrades,Nimble Storage 39.00% Hewlett Packard Enterprise APE 3PAR Stora eworks Products 3PAR Drive Ma,Cabinets,Accy&Upgrades 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR Mid-Range Array Software 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR Mid-Range Array&Upgrades 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR Mid-Range HUD&End 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR Mid-Range Cab&Accy 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR 7xxx,8xxx 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR StoreSery 8xxx 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR 9xxx 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR StoreSery 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR lox- 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products 3PAR 2xxx 39.00% Hewlett Packard Enterprise APE 3PAR Storageworks Products APE M6710&M6720 39.00% Hewlett Packard Enterprise Nimble Products&Support Nimble Cloud Volumes 15.00% Hewlett Packard Enterprise APE Storage Hardware-Enterprise Clustered Gateway,WAN Accelerator,X9000 Family IBRIX 39.00% Hewlett Packard Enterprise APE Storage Hardware-Enterprise Enterprise Switches and Host Bus Adapters 39.00% Hewlett Packard Enterprise APE Storage Hardware-Enterprise EML,ESL and VLS Tape Libraries,D2D 39.00% Hewlett Packard Enterprise APE Storage Hardware-Enterprise ESL G3 Libraries 39.00% Hewlett Packard Enterprise APE Storage Hardware-Enterprise StoreOnce 39.00% Hewlett Packard Enterprise APE Virtual Array and US Hardware&Software Products Virtual Array and US Hardware 24.00% Hewlett Packard Enterprise APE Virtual Array and US Hardware&Software Products Power Accessories 24.00% Hewlett Packard Enterprise APE Storage Hardware-Commercial APE LeftHand P4000 SAN Solutions 26.00% Hewlett Packard Enterprise APE Storage Hardware-Commercial StoreOnce 2"`/3"" 26.00% Hewlett Packard Enterprise APE Storage Hardware-Commercial Entry NAS&All in One Storage 24.00% Hewlett Packard Enterprise APE Storage Hardware-Commercial D2000/P2000 MSA HW&SW,MSA HDD's,Scalable File Share 24.00% Blade System Storage Switches,Commercial Switches and Switch Hewlett Packard Enterprise APE Storage Hardware-Commercial SW,Commercial Host Bus Adapters 24.00% Hewlett Packard Enterprise APE Storage Hardware-Commercial Tape Drives and Accessories DDS,DAT,SDLT,Ultrium 24.00% Hewlett Packard Enterprise APE Storage Hardware-Commercial MSL&VSL Tape Libraries,Autoloaders 24.00% Hewlett Packard Enterprise APE Storage Media Storage Media Products 34.00% Hewlett Packard Enterprise Promotions/Smart Buys SMARTBUV SKUs(Storage) 1.00% Networking Hewlett Packard Enterprise HPE/Aruba Networking APE Networking Switching and SBN Networking 3&00% Hewlett Packard Enterprise HPE/Aruha Networking APE Networking Enterprise Routing and Switching 38.00% Hewlett Packard Enterprise HPE/Aruha Networking APE Networking Routing 38.00% Hewlett Packard Enterprise HPE/Aruha Networking APE Network Management and Software 38.00% Hewlett Packard Enterprise HPE/Aruha Networking HPEN PL"NC" 38.00% Hewlett Packard Enterprise HPE/Aruha Networking HPEN Aruba 35.00% Hewlett Packard Enterprise HPE/Aruha Networking APE Network Accessories 38.00% Hewlett Packard Enterprise HPE/Aruha Networking WLAN 38.00% Hewlett Packard Enterprise HPE/Aruha Networking Networking Utility 38.00% Hewlett Packard Enterprise HPE/Aruha Networking APETelephony 0.00% Hewlett Packard Enterprise Networking Services Hardware Services 15.00% Hewlett Packard Enterprise Networking Services Software Services 15.00% Hewlett Packard Enterprise Networking Services Installation Services 15.00% other-Miscellaneous(does not fit in other Categories) Hewlett Packard Enterprise APE Spare Parts&Refurbished Spare Parts APE Spare Parts&Refurbished Spare Parts 0.00% 1 Texas Department of Information Resources DIR Contract Number DIR-TSO-4160 Appendix C,Pricing Index Hewlett Packard Enterprise Company Amendment 2 RELATED SERVICES BRAND SERVICE DESCRIPTIONS Product Description DIR Customer Discount%off MSRP Maintenance and Support Services Hewlett Packard Enterprise Financial Services and Asset Recovery HPE Product Return and Recycling Several Programs Available 0.00% Hewlett Packard Enterprise Maintenance and Support Services Upfront/Attached Support Services 26.00% Hewlett Packard Enterprise Maintenance and Support Services HW Maintenance/Renewals/Day 1 Support Services(excluding 30.00% ARUBA,Nonstop&SWS rt Svcs Hewlett Packard Enterprise Maintenance and Support Services HPE SW Support Maintenance/Renewals/Day 1 Support Svcs 24.00% (excluding ARUBA&Non sto Hewlett Packard Enterprise Maintenance and Support Services HPE HW/SW Support Maintenance/Renewals/Day 1 Support Svcs- 5.00% Nimble Storage Hewlett Packard Enterprise Maintenance and Support Services HPE W/SW Support Maintenance/Renewals/Day 1 Support Svcs- 15.00% Aruba Hewlett Packard Enterprise Maintenance and Support Services HW&SW Nonstop Support Services 18.00% Hewlett Packard Enterprise Maintenance and Support Services Packaged/Consulting Services 26.00% Hewlett Packard Enterprise Maintenance and Support Services Education/Training Services 24.00% Hewlett Packard Other Related Services Hewlett Packard Onsite Services Rates Onsite Labor Rates See Onsite Labor Rates for details SERVICES BRAND SERVICE DESCRIPTIONS Product Description DIR Customer Di scount%off MSRP Semims Hewlett Packard Enter Custom Services-SOW Required Flexible Capacity Custom Services(Green Lake)infrastructure 0.00% servicesEnterprise quire on-demand Hewlett Packard Enterprise Custom Services-SOW Re uired Relocation Services 7.00% Enterprise Custom Services-SOW Require Hewlett Packard Enter d Other tstom Services Assessment,Professional Technical 7.00% THIRDSulmo PARTY HARDWARE PRODUCTS DIR Customer Discount%off MSRP Axxon 15.00% Belkin 15.00% Black Box 15.00% C2G(LeGrand) 15.00% Cray 15.00% DDN 15.00% Nokia 15.00% APC(Schneider Electric) 15.00% Synnex 15.00% Tripp Lite 15.00% THIRD PARTY SOFTWARE PRODUCTS DIR Customer Discount%off MSRP DDN 10.00% Veeam 10.00% Micro Focus 10.00% Nokia 10.00% APC(Schneider Electric) 10.00% Synnex 10.00% 2 HPE Onsite Labor Rates Amendment 2 HPE US Expanded Labor Rates and Uplift Fees Quick Reference Guide Effective October 28, 2020 All rates listed herein are subject to change without notice. On-Site Labor Rates Solution Center Remote Labor Rates Software and Application Enterprise Servers, Commercial Account Hourly rates Associated Storage, Servers Support Linux&Novell for U.S. Network,and (ProLiants) Services OpenV S, Storage OAS Nated p OS and excluding SGI Servers, Non-HPE and Associated (ASM) OpenVMS, Storage Microsoft Products Related Applications Alaska and Equipment Storage Rates Puerto Rico Per Hour Per Hour Single Per Hour Per Hour Not Available Rate Standard business hours $310* $225 $295 $310 $310 Not Available M—F 8 am-5 pm PN#HJ623AC PN#HJ623AC PN#HJ628AC PN#HJ628AC After Hours $388* $281 M—F 5 pm-8 am, $368 $310 $310** Not Available Sat, Sun,and PN#HJ623AC PN#HJ623AC PN#HJ628AC PN#HJ628AC HPE holidays (Level 1) (Level 1) (Level 1) (Level 1) Minimum Hour Standard Business Hours 8-5 M—F: 1 Hr Min Charge After Hours M-F, Saturday, Sunday and Holidays: 2 Hr Min Software Non- Std Business Hrs$500 Contract Not Applicable PN#HJ632AC(Level 1) Not Applicable Not Available Access Fee Other Days/Hrs$1500 PN#HJ632AC(Level 2) Standard 3-5 Business Days Up to Next Business Up to Next Response within 200miles Quote Only Day Business Not Available Da **After hours service is not available for Microsoft. Standard On-site Response Time The response time for an on-site per event request (with credit approval) is 3 to 5 business days from the day the call is accepted and logged by the HPE Solution Center (Within 200 miles of the responding HPE support hub). See the HPE Per Event Hardware Support Technical Data Sheet for additional details. Optional Expedited On-Site Response Fees Depending on local HPE resource availability, customers may purchase expedited response. This service will be subject to an expedited response fee that will vary depending on when the expedited response request is logged. Expedited /After Hours Response Fees for Non-Contract or for Standard Warranty Customers requesting service outside their coverage window no charge for travel,labor and arts apply if they are already covered under their warranty service level Same Day Response Next Day or Second Day Response DAY 3-5 Business Days HJ616AC Level 0 HJ616AC Level 1 Standard Response Standard business $700 Enterprise, Commercial No additional fee hours Not available M—F 8 am-5 m (Standard Response) After hours M—F 5pm- 8 am, Sat, Sun and Not available $2500 Enterprise, Commercial $1800* HPE holidays ($1800+$700) Page 1 HPE Onsite Service Rates Amendment 2 HPE US Expanded Labor Rates and Uplift Fees Quick Reference Guide Effective October 28, 2020 All rates listed herein are subject to change without notice. Expedited / After Hours Response Fees for Customers with Existing HW Service Contract or Support Services Coverage - HJ616AC Level 1 To receive a 4 hr or scheduled response on-site from time of call receipt) Submect to Resource Availability 8am 1 m 5m 9m Existing Coverage Time service request received> 24x7x4hr Monday through Friday Included in coverage -No charge Response Sat, Sun, and HPE holidays 13x5x4hr Monday through Friday Included in coverage -No charge *** $1,800 Response (M-F 8-9pm) Sat, Sun, and HPE holidays $1,800 Monday through Friday Included in Coverage— *** $1,800 9x5x4hr Response No Charge (M-F 8-5pm) Sat, Sun, and HPE holidays $1800 9x5xNBD Monday through Friday $700 *** $2,500 Next Business Day Sat, Sun, and HPE holidays $2,500 Note: Expedited response is dependent on resource availability. ***Calls placed during these times may be serviced on the same day depending on resources and estimated completion time. HPE Per Event Remote Hardware Support (Provided by the Call Center Hourly Rates for US Enterprise Commercial(ISS) Standard Business Hours $265 per hour, $190 per hour, M-F 8am —5pm 1 hr min .5 hr min HJ627AC HJ627AC $331 per hour, $238 per hour, ALL other days and times 2 hr min .5 hr min HJ627AC (Level 1) HJ627AC (Level 1) Response Time Up to Next Business Day Up to Next Business Day If an HPE on-site per event response is needed complete the call, there is no charge for the remote HW support. Page 2 HPE Onsite Service Rates Amendment 2 HPE US Expanded Labor Rates and Uplift Fees Quick Reference Guide Effective October 28, 2020 All rates listed herein are subject to change without notice. HPE Per Event Hardware Onsite Travel Zone Char es - Enterprise S stems HJ631AC Level HJ631AC Level 2 HJ631AC Level 3 HJ631AC Level 4 HJ620AC HJ620AC 1 Zone 1) 0 1 2 3 4 5 6 Mileage 2) 0-5 6-25 26-50 51-100 101-200 201-300 300 + Charges 1 $0 1 $150 1 $255 1 $335 1 $530 1 Quote only I Quote only HPE Per Event Hardware Onsite Travel Zone Charges - Commercial Servers HJ631AC Level HJ631AC Level 2 HJ631AC Level 3 HJ631AC Level 4 HJ620AC HJ620AC 1 Zone 1) 0 1 2 3 4 5 6 Mileage 2) 0-5 6-25 26-50 51-100 101-200 201-300 300 + Charges 1 $0 1 $95 1 $95 1 $210 1 $365 1 Quote only I Quote only 1)Zone Fees do not apply to NonStop. NonStop Travel Fees will be calculated on actual travel time incurred (based on the hourly rate) 2) Mileage is measured from the closest HPE Designated support hub to the customer location as a radius (radial distance). Zone Mileage definitions may vary in some locations. Installation Services Expedited Response Fees Not applicable to NonSto 3) DAY 0 DAY 1 DAY 2 DAY 3+ Any Day Same Day Next Day Two Day Three Day Additional Charge Installation Installation Installation Installation for After-Hours HJ615AC HJ615AC HJ615AC Installation start Standard business Standard business Standard business Standard business (M-F 5pm-8am, hrs M—F 8 am— hrs M—F 8 am-5 hrs M—F 8 am-5 hrs M—F 8 am-5 pm Saturday, Sunday and 5 m pm pm HPE Holidays) Standard Environment-$700 Enterprise Custom Quote $1200 $350 No charge 247 Environment-$350 Servers Mission Critical-Exempt Commercial Standard Environment-$700 Servers 247 Environment-$350 (ProLiants, Custom Quote $900 $350 No charge Legacy Critical Service, Blade Servers) Proactive 24 and 24x7/CTR Proactive Care Advanced— Exempt No charge uplift) Note: Expedited response is dependent on resource availability 3) NonStop Installation Services (INSTALLO-INSTALL9 and INSTALL- OAH through INSTALL-9AH)quoted with the purchase of a NonStop server will continue to apply. Page 3 HPE Onsite Service Rates Amendment 2 HPE U.S. On-Site Services Rate Schedule Labor Rates for: Time and Materials - Hardware Support Consulting Services 10/28/2020 All rates listed herein are subject to change without notice. HPE Pointnext Commercial List Labor Rates HPE Labor Category List rate/ Hr Technology Consultant II $185.00 Technology Consultant III $256.00 Technology Consultant IV $311.00 Technology Consultant V $326.00 Network Engineer II $185.00 Network Engineer III $256.00 Network Engineer IV $311.00 Network Engineer V $326.00 Storage Engineer II $185.00 Storage Engineer III $256.00 Storage Engineer IV $311.00 Storage Engineer V $326.00 System Admin III $256.00 System Admin IV $311.00 System Admin V $326.00 Project Manager III $256.00 Project Manager IV $316.00 Project Manager V $326.66 Logistician III $252.00 Logistician IV $312.00 Field Engineer III $231.00 Field Engiineer IV $280.00 Field Engineer V $294.00 Note on HPE Pointnext Commercial Labor Rates: List Rates do not include travel and living expenses. These expenses will be billed separately. Applicable rates may be higher for persons with specific U.S Federal Government security clearances. Resources will only be engaged via a legal quote/order or executed Statement of Work between HPE and customer. Details of Roles and Responsibilities will be outlined in quote or Statement of Work. DIR Contract No. DIR-TSO-4160 STATE OF TEXAS DEPARTMENT OF INFORMATION RESOURCES CONTRACT FOR PRODUCTS AND RELATED SERVICES Hewlett Packard Enterprise Company 1. Introduction A. Parties This Contract for products and related services is entered into between the State of Texas, acting by and through the Department of Information Resources (hereinafter "DIR") with its principal place of business at 300 West 15t" Street, Suite 1300, Austin, Texas 78701, and Hewlett Packard Enterprise Company (hereinafter "Vendor"), with its principal place of business at 300 Hanover Street, Palo Alto, CA 94304. B. Compliance with Procurement Laws This Contract is the result of compliance with applicable procurement laws of the State of Texas. DIR issued a solicitation on the Comptroller of Public Accounts' Electronic State Business Daily, Request for Offer (RFO) DIR-TSO-TMP-417, on 1/12/2018, for Hewlett-Packard Manufacturer Branded Hardware, Software, Cloud and Related Services and Services. Upon execution of this Contract, a notice of award for RFO DIR-TSO-TMP-417 shall be posted by DIR on the Electronic State Business Daily. C. Order of Precedence For purchase transactions under this Contract, the order of precedence shall be as follows: this Contract; Appendix A, Standard Terms and Conditions For Products and Related Services Contracts; Appendix B, Vendor's Historically Underutilized Businesses Subcontracting Plan; Appendix C, Pricing Index; Appendix D, Software Licensing and Software and Hardware Support Agreement;Appendix E, SaaS and Nonstop Products and Services Agreement; Exhibit 1,Vendor's Response to RFO DIR-TSO-TMP-417, including all addenda; and Exhibit 2, RFO DIR-TSO-TMP-417, including all addenda; are incorporated by reference and constitute the entire agreement between DIR and Vendor governing purchase transactions. In the event of a conflict between the documents listed in this paragraph related to purchases, the controlling document shall be this Contract, then Appendix A, then Appendix B, then Appendix C, then Appendix D, then Appendix E, then Exhibit 1, and finally Exhibit 2. In the event and to the extent any provisions contained in multiple documents address the same or substantially the same subject matter but do not actually conflict, the more recent provisions shall be deemed to have superseded earlier provisions. 2. Term of Contract The initial term of this Contract shall be two(2)years commencing on the last date of approval by DIR and Vendor,with two(2)optional two-year renewal periods. Prior to expiration of each term, the contract will renew automatically under the same terms and conditions unless either party provides notice to the other party 60 days in advance of the renewal date stating that the party wishes to discuss modification of terms or not renew. Additionally, the parties by mutual agreement may extend the term for up to ninety(90) additional calendar days. Department of Information Resources Page 1 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 3. Product and Service Offerings A. Products Products available under this Contract are limited to servers, storage, networking products and Related Services as specified in Appendix C, Pricing Index. Vendor may incorporate changes to their product offering; however,any changes must be within the scope of products awarded based on the posting described in Section 1.13 above. Vendor may not add a manufacturer's product line which was not included in the Vendor's response to the solicitation described in Section 1.13 above. B. Services Services available under this Contract are limited to HPE branded technical and technology Services as specified in Appendix C, Pricing Index. Vendor may incorporate changes to their service offering; however, any changes must be within the scope of services awarded based on the posting described in Section 1.13 above. 4. Pricing Pricing to the DIR Customer shall be as set forth in Appendix A,Section 8, Pricing, Purchase Orders, Invoices and Payment, and as set forth in Appendix C, Pricing Index, and shall include the DIR Administrative Fee. 5. DIR Administrative Fee A)The administrative fee to be paid by the Vendor to DIR based on the dollar value of all sales to Customers pursuant to this Contract is three quarters of one percent (0.75%). Payment will be calculated for all sales, net of returns and credits. For example, the administrative fee for sales totaling$100,000 shall be $750.00. B) All prices quoted to Customers shall include the administrative fee. DIR reserves the right to change this fee upwards or downwards during the term of this Contract, upon written notice to Vendor without further requirement for a formal contract amendment. Any change in the administrative fee shall be incorporated in the price to the Customer. 6. Notification All notices under this Contract shall be sent to a party at the respective address indicated below. If sent to the State: Kelly A Parker, CTPM, CTCM Director, Cooperative Contracts Department of Information Resources 300 W. 15t" St., Suite 1300 Austin,Texas 78701 Phone: (512)475-1647 Facsimile: (512)475-4759 Email: kelly.parker@dir.texas.eov If sent to the Vendor: Mary A. Reuss Hewlett Packard Enterprise Company Department of Information Resources Page 2 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 US Federal and SLED Contracts Office One Discovery Square 12010 Sunset Hills Rd, 3rd Floor Reston, VA 20190 Phone: (512) 319-0011 Email: mary.reuss@hpe.com 7. Software License, Service and Leasing Agreements A. Software License Agreement 1) Customers acquiring software licenses under the Contract shall hold, use and operate such software subject to compliance with the Software Licensing and Software and Support Agreement set forth in Appendix D of this Contract. No changes to the Software Licensing and Software and Hardware Support Agreement terms and conditions may be made unless previously agreed to between Vendor and DIR. Customers may not add, delete or alter any of the language in Appendix D; provided however, that the Customer and Vendor may agree to additional terms and conditions that do not diminish a term or condition in the Software Licensing and Software and Hardware Support Agreement, or in any manner lessen the rights or protections of Customer or the responsibilities or liabilities of Vendor. Order Fulfiller shall make the Software Licensing and Software and Hardware Support Agreement terms and conditions available to all Customers at all times. 2) Compliance with the Software Licensing and Software and Hardware Support Agreement is the responsibility of the Customer. DIR shall not be responsible for any Customer's compliance with the Software Licensing and Software and Hare Support Agreement. If DIR purchases software licenses for its own use under this Contract, it shall be responsible for its compliance with the Software Licensing and Software and Hardware and Support Agreement terms and conditions. B. Shrink/Click-wrap License Agreement Regardless of any other provision or other license terms which may be issued by Vendor after the effective date of this Contract,and irrespective of whether any such provisions have been proposed prior to or after the issuance of a Purchase Order for products licensed under this Contract, or the fact that such other agreement may be affixed to or accompany software upon delivery (shrink-wrap), the terms and conditions set forth in this Contract shall supersede and govern the license terms between Customers and Vendor for HPE Branded Software. It is the Customer's responsibility to read the Shrink/Click-wrap License Agreement and determine if the Customer accepts the license terms. If the Customer does not agree with the license terms, then Customer shall be responsible for negotiating with the reseller to obtain additional changes in the Shrink/Click-wrap License Agreement language from the software publisher which the parties shall agree to in writing. C. Service Agreements Services provided under this Contract shall be in accordance with the Software Licensing and Software and Hardware Support Agreement as set forth in Appendix D and the SaaS and Nonstop Products and Services Agreement as set forth in Appendix E of this Contract. No changes to the Software Licensing and Software and Hardware Support Agreement or the SaaS and Nonstop Products and Services Agreement terms and conditions may be made unless previously agreed to by Vendor and DIR. Department of Information Resources Page 3 of 16 OR rev 03/2018) DIR Contract No. DIR-TSO-4160 D. Master Lease Agreement DIR and Vendor agree that a Master Lease Agreement may be added to the Contract by amendment upon agreement of terms and conditions of both parties. E. Conflicting or Additional Terms In the event that conflicting or additional terms in Vendor Software License Agreements, Shrink/Click Wrap License Agreements, Service Agreements or linked or supplemental documents amend or diminish the rights of DIR Customers or the State, such conflicting or additional terms shall not take precedence over the terms of this Contract. In the event of a conflict, any linked documents may not take precedence over the printed or referenced documents comprising this contract; provided further that any update to such linked documents shall only apply to purchases or leases of the associated Vendor product or service offering after the effective date of the update; and, provided further, that, if Vendor has responded to a solicitation or request for pricing, no update of such linked documents on or after the initial date of Vendor's initial response shall apply to that purchase unless Vendor directly informs Customer of the update before the purchase is consummated. In the event that different or additional terms or conditions would otherwise result from accessing a linked document, agreement to said linked document shall not be effective until reviewed and approved in writing by Customer's authorized signatory. Vendor shall not, without prior written agreement from Customer's authorized signatory, require any document that: 1) diminishes the rights, benefits, or protections of the Customer, or that alters the definitions, measurements, or method for determining any authorized rights, benefits, or protections of the Customer; or 2) imposes additional costs, burdens, or obligations upon Customer, or that alters the definitions, measurements, or method for determining any authorized costs, burdens, or obligations upon Customer. If Vendor attempts to do any of the foregoing, the prohibited documents will be void and inapplicable to the contract between DIR and Vendor or Vendor and Customer, and Vendor will nonetheless be obligated to perform the contract without regard to the prohibited documents, unless Customer elects instead to terminate the contract, which in such case may be identified as a termination for cause against Vendor. The foregoing requirements apply to all contracts, including, but not limited to, contracts between Customer and a reseller who attempts to pass through documents and obligations from its Manufacturer or Publisher. 8. Authorized Exceptions to Appendix A,Standard Terms and Conditions for Products and Related Contracts, as listed below are hereby added as follows: A. Section 3. Definitions is hereby replaced in its entirety as follows: A. Customer - any Texas state agency, unit of local government, institution of higher education as defined in Section 2054.003,Texas Government Code,the Electric Reliability Council of Texas, the Lower Colorado River Authority, a private school, as defined by Section 5.001, Education Code, a private or independent institution of higher education, as defined by Section 61.003, Education Code, a volunteer fire department, as defined by Department of Information Resources Page 4 of 16 OR rev 03/2018) DIR Contract No. DIR-TSO-4160 Section 152.001, Tax Code,_and those state agencies purchasing from a DIR contract through an Interagency Agreement, as authorized by Chapter 771, Texas Government Code, any local government as authorized through the Interlocal Cooperation Act, Chapter 791, Texas Government Code, and the state agencies and political subdivisions of other states as authorized by Section 2054.0565,Texas Government Code and, except for telecommunications services under Chapter 2170, Texas Government Code, assistance organizations as defined in Section 2175.001, Texas Government Code to mean: 1) A non-profit organization that provides educational, health or human services or assistance to homeless individuals; 2) A nonprofit food bank that solicits, warehouses, and redistributes edible but unmarketable food to an agency that feeds needy families and individuals; 3) Texas Partners of the Americas, a registered agency with the Advisory Committee on Voluntary Foreign Aid, with the approval of the Partners of the Alliance Office of the Agency for International Development; 4) A group, including a faith-based group, that enters into a financial or non- financial agreement with a health or human services agency to provide services to that agency's clients; 5) A local workforce development board created under Section 2308.253; 6) A nonprofit organization approved by the Supreme Court of Texas that provides free legal services for low-income households in civil matters; 7) The Texas Boll Weevil Eradication Foundation, Inc., or an entity designated by the commissioner of agriculture as the foundation's successor entity under Section 74.1011, Texas Agriculture Code; 8) A nonprofit computer bank that solicits, stores, refurbishes and redistributes used computer equipment to public school students and their families; and 9) A nonprofit organization that provides affordable housing. B. Compliance Check — an audit of Vendor's compliance with the Contract may be performed by, but not limited to, a third party auditor, DIR Internal Audit department, or DIR contract management staff or their designees. C. Contract—the document executed between DIR and Vendor into which this Appendix A is incorporated. D. CPA—refers to the Texas Comptroller of Public Accounts. E. Day - shall mean business days, Monday through Friday, except for State and Federal holidays, unless otherwise specified as calendar days. If the Contract calls for performance on a day that is not a business day, then performance is intended to occur on the next business day. F. Order Fulfiller—the party, either Vendor or a party that may be designated by Vendor, who is fulfilling a Purchase Order pursuant to the Contract. G. Purchase Order or Order - the Customer's fiscal form or format, which is used when making a purchase (e.g., formal written Purchase Order, Procurement Card, Electronic Purchase Order, or other authorized instrument). H. State— refers to the State of Texas. I. Affiliate of a party means an entity controlling, controlled by, or under common control with,that party. J. HPE Branded means Products and Services bearing a trademark or service mark of any Hewlett Packard Enterprise Company or Affiliate. K. Product means hardware and software listed in DIR-TSO-4160 Appendix C Pricing Index at Department of Information Resources Page 5 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 the time of HPE's acceptance of Customer purchase order, and including products that are modified, altered, or customized to meet Customer requirements ("Custom Products") only if the Custom Support Service is detailed and listed in accordance with Appendix C Pricing Index. L.Technical Service means integration or other technical or customizable services performed by HPE under a Statement of Work or other Supporting Materials only if the Technical Service is detailed and listed in accordance with Appendix C Pricing Index. M. Service means Support and Technical Services as detailed and listed in accordance with Appendix C Pricing Index. N. Specification means technical, information about Products published in HPE Product manuals,user documentation,and technical data sheets in effect on the date HPE delivers Products to Customer. O. Support means hardware maintenance and repair, software maintenance, training, installation and configuration, and other standard support services provided by HPE, and includes "Custom Support," which is any agreed non-standard Support as described in a Statement of Work only if the Custom Support Service is detailed and listed in accordance with Appendix C Pricing Index. P. Supporting Material may include (as examples) product lists, hardware or software specifications, standard or negotiated service descriptions, data sheets and their supplements, and Statements of Work, published warranties and service level agreements, and may be available to Customer in hard copy or by accessing a designated Vendor website. B. Section 4. General Provisions, B. Modification of Contract Terms and/or Amendments, 2) is hereby replaced in its entirety as follows: 2) Customers shall not have the authority to modify the terms of the Contract; however, additional Customer terms and conditions that do not conflict with the Contract and are acceptable to Order Fulfiller may be added in a Purchase Order or Statement of Work and given effect. No additional term or condition added in a Purchase Order issued by a Customer can conflict with or diminish a term or condition of the Contract. Pre-printed terms and conditions on any Purchase Order issued by Customer hereunder will have no force and effect. In the event of a conflict between a Customer's Purchase Order and the Contract, the Contract term shall control. C. Section 5. Intellectual Property Matters, A. Definitions, 1) is hereby replaced in its entirety as follows: 1) "Work Product" or"Deliverables" means any and all Deliverables produced by Vendor for Customer under a Statement of Work issued pursuant to this Contract, including any and all tangible items or things that have been prepared,created,developed, invented or conceived at any time following the effective date of the Contract. D. Section 5. Intellectual Property Matters, A. Definitions, 3) is hereby replaced in its entirety as follows: 3) "Statement of Work" means a document signed by Customer and Vendor describing a specific set of activities and/or deliverables. Department of Information Resources Page 6 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 E. Section 5. Intellectual Property Matters, A. Definitions, 4) is hereby replaced in its entirety as follows: 4) "Third Party IP" means the Intellectual Property Rights of any third party not a party to this Contract. F. Section 5. Intellectual Property Matters, A. Definitions, 5) is hereby replaced in its entirety as follows: 5) "Vendor IP" means, as between Vendor and Customer,Vendor's ownership of all materials, software (whether written or machine-readable) and the copyrights, patents, trademarks, trade secrets and all other (a) owned by or licensed to Vendor or one of its Affiliates prior to the Effective Date of the Contract; (b) all Intellectual Property Rights developed by Vendor or one of its Affiliates outside the scope of this Contract, and (c) all modifications, enhancements, and derivative works thereof. G. Section 5. Intellectual Property Matters, B. Ownership is hereby replaced in its entirety as follows: B. Ownership As between Vendor and Customer, a) The Deliverable(s) and all Intellectual Property Rights associated with the Deliverable(s) will be owned by the Vendor at creation and will not be considered works made for hire.The Vendor grants to the Customer a non-exclusive, royalty-free, site-wide,irrevocable license to use,copy,and distribute the Deliverable(s)and related documentation according to the terms and conditions of this Contract and Supporting Materials. For the purposes of this license, "site-wide" includes any Customer office regardless of its physical location.Customer may further sublicense those Deliverables to its Affiliates or third party service providers, strictly in furtherance of Customer's internal use. b) Customer may modify the Deliverable(s) and may combine such with other programs or materials to form a derivative work. Customer will own and hold all copyright, trademark, patent and other intellectual property rights in any derivative work, excluding any rights or interest in the Deliverable(s) other than those granted in this Contract. c) The Customer may copy the Deliverable(s)to multiple hard drives or networks. d) The Customer may copy the Deliverable(s) in the course of routine backups for the purpose of recovery. e) In the event that the Vendor ceases to conduct business, or ceases to support the Deliverable(s),the Customer's license will not cease.The license may be terminated if used in a manner that would violate the terms of this Contract and Supporting Material. f) Notwithstanding the license grants,any Third Party IP incorporated into any licensed Deliverable(s)will be subject to the license terms applicable to such Third Party IP. g) The Customer and the Vendor will continue to own their respective Intellectual Property Rights developed before entering into the Contract or developed outside the scope of this Contract, and all modifications or derivative works thereof.Any software Department of Information Resources Page 7 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 licensed through the Vendor and sold to the Customer will be licensed directly to the Customer. H. Section 5. Intellectual Property Matters, C. Further Actions is hereby replaced in its entirety as follows: C. Further Actions Vendor, upon request and without further consideration,shall perform any acts that may be deemed reasonably necessary or desirable by Customer to evidence more fully the transfer of ownership and/or registration of applicable Intellectual Property Rights in the Work Product to Customer including but not limited to the execution, acknowledgement and delivery of such further documents in a form agreed by the parties. I. Section 5. Intellectual Property Matters, D.Waiver of Moral Rights is hereby replaced in its entirety as follows: D.Waiver of Moral Rights Vendor hereby irrevocably and forever waives, and agrees never to assert, any Moral Rights in any portion of the Work Product that contains "Customer" content, which Vendor may now have or which may accrue to Vendor's benefit under U.S. or foreign copyright or other laws and any and all other residual rights and benefits which arise under any other applicable law now in force or hereafter enacted. Vendor acknowledges the receipt of equitable compensation for its assignment and waiver of such Moral Rights. The term "Moral Rights"shall mean any and all rights of paternity or integrity of the Work Product and the right to object to any modification, translation or use of the Work Product, and any similar rights existing under the judicial or statutory law of any country in the world or under any treaty, regardless of whether or not such right is denominated or referred to as a moral right. J. Section 5. Intellectual Property Matters, E. Confidentiality is hereby replaced in its entirety as follows: E. Confidentiality In the performance of the Services hereunder, either party may receive or have access to documents, technical information, information about product plans and strategies, promotions, customers, and related technical, financial or business information, which the disclosing party considers to be the confidential information of that party or its third party contractors or suppliers ("Confidential Information"). The following will apply to any such Confidential Information to the extent consistent with the Texas Public Information Act and its trade secret exemptions: 1) Before any Confidential Information is disclosed, the parties will first agree to disclose and receive such information in confidence. If then disclosed, the Confidential Information will be marked as confidential at the time of disclosure, or if disclosed orally but stated to be confidential, will be designated as confidential in a writing by the disclosing party summarizing the Confidential Information disclosed and sent to the receiving party within thirty(30) days after such oral disclosure; 2) Confidential Information may be used by the receiving party only with respect to Department of Information Resources Page 8 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 the performance of its obligations under this Contract, and only by the employees or contractors of the receiving party and its employees, agents or contractors who have a need to know such information for purposes of this Contract. The receiving party will protect, and will ensure that its employees, agents and contractors will protect, the disclosed Confidential Information by using the same degree of care, but no less than a reasonable degree of care, to prevent the unauthorized use, dissemination or publication of the Confidential Information as the receiving party uses to protect its own confidential information of a like nature; 3) The receiving party's confidentiality obligation will be for a period of three (3) years after the date of disclosure. IF CUSTOMER REQUIRES ITS'CONFIDENTIAL INFORMATION TO BE PROTECTED BEYOND THIS PERIOD, CUSTOMER MUST NEGOTIATE FURTHER TERMS WITH VENDOR, INCLUDING CERTIFICATION AS COMPLETELY RETURNED OR DESTROYED. 4) The confidentiality obligations of the parties will not extend to information that: a) was in the receiving party's possession before receipt from the disclosing party; b) is or becomes publicly known without breach by the receiving party; c) is rightfully received by the receiving party from a third party without a duty of confidentiality; d) is independently developed or learned by the receiving party; e) is disclosed by the receiving party with the disclosing party's prior written approval; or f) is required to be disclosed pursuant to the Texas Public Information Act and its trade secret exemptions. K. Section 5.Intellectual Property Matters,I.Third-Party Underlying and Derivative Works is hereby replaced in its entirety as follows: I.Third-Party Underlying and Derivative Works In all instances, in its' SOW or quote, and before contracting with a customer the Vendor will disclose the use or incorporation of any Third Party IP into the Work Product or Deliverables and a description of the ownership and use rights that will be provided to the Customer. At the time of delivery, the Vendor will provide in writing the name and use of any Third Party IP, including information regarding the Vendor's authorization to include and utilize such Third Party IP. The notice shall include a copy of any ownership agreement or license that authorizes the Vendor to use the Third Party IP, If Vendor procures any Third Party IP for the State, then Vendor must assign or otherwise transfer to the State, or afford the State the benefits of, any license rights, including the manufacturer's warranty, for the Third Party IP. L. Section 5. Intellectual Property Matters, J. Agreement with Subcontracts is hereby replaced in its entirety as follows: J. Agreement with Subcontracts Vendor agrees that it shall have written agreement(s) that are consistent with the provisions hereof related to Work Product and Intellectual Property Rights with any Department of Information Resources Page 9 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 employees,agents,consultants,contractors or subcontractors providing Services or Work Product pursuant to the Contract, prior to their providing such Services or Work Product, and that it shall maintain such written agreements at all times during performance of this Contract, which are sufficient to support all performance and grants of rights by Vendor. Copies of such agreements shall be provided to the Customer promptly upon request. Vendor may redact confidential information, but in any event must provide copies sufficient to ensure Vendor's compliance with this section. M. Section 5. Intellectual Property Matters, L. Vendor Development Rights is hereby replaced in its entirety as follows: L. Vendor Development Rights To the extent not inconsistent with Customer's rights in the Work Product or as set forth herein, nothing in this Contract shall preclude Vendor from developing for itself, or for others, materials which are competitive with those produced as a result of the Services provided hereunder, provided that no Work Product is utilized, and no Intellectual Property Rights of Customer therein are infringed by such competitive materials. N. Section 7.Contract Fulfillment and Promotion, C. Product Warranty and Return Policies is hereby replaced in its entirety as follows: C. Product Warranty and Return Policies Order Fulfiller will adhere to the Vendor's then-currently published policies concerning Product warranties and returns. Product warranty and return policies for Customers will not be more restrictive than warranty and return policies for other similarly situated Customers for like products, or more costly consistent with section 8.C.3. O. Section 8. Pricing, Purchase Orders, Invoices, and Payments, C. Customer Price, 3) is hereby replaced in its entirety as follows: 3) During the Contract term, if pricing for products, specific product configurations, or services available under this Contract is provided by the Vendor at a lower price to: (i) an eligible Texas Customer who is not purchasing those products, specific product configurations, or services under this Contract or (ii) to any other entity or consortia authorized by Texas law to sell said products and services to eligible Texas Customers, under like terms and conditions provided for the State for those commodities and services under this Contract, then the available Customer Price in this Contract shall be adjusted to that lower price. This requirement only applies to products, specific product configurations, or services quoted by Vendor for a quantity of one (1) under like terms and conditions, and does not apply to volume or special pricing purchases. To the extent that either party identifies and confirms that better pricing is offered by Contractor in accordance with this section, both parties will utilize best efforts to amend this Contract within ten (10) days to reflect the lower price. Any Contract price changes pursuant to this section shall be effective for all transactions between Vendor and DIR Customers entered into on or after the date that the transaction, including the lower price was identified. Department of Information Resources Page 10 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 P. Section 10. Vendor Responsibilities, A. Indemnification, 2) is hereby replaced in its entirety as follows: 2)Acts or Omissions Vendor shall indemnify and hold harmless the State of Texas and Customers, AND/OR THEIR OFFICERS, AGENTS, EMPLOYEES, REPRESENTATIVES, CONTRACTORS, AND/OR ASSIGNEES FROM ANY AND ALL LIABILITY, ACTIONS, CLAIMS, DEMANDS, OR SUITS, AND ALL RELATED COSTS,ATTORNEY FEES,AND EXPENSES arising out of, or resulting from any acts or omissions of the Vendor or its agents, employees, subcontractors, Order Fulfillers, or suppliers of subcontractors in the execution or performance of the Contract and any Purchase Orders issued under the Contract. THE DEFENSE SHALL BE COORDINATED BY VENDOR WITH THE OFFICE OF THE ATTORNEY GENERAL WHEN TEXAS STATE AGENCIES ARE NAMED DEFENDANTS IN ANY LAWSUIT AND VENDOR MAY NOT AGREE TO ANY SETTLEMENT WITHOUT FIRST OBTAINING THE CONCURRENCE FROM THE OFFICE OF THE ATTORNEY GENERAL. VENDOR AND THE CUSTOMER AGREE TO FURNISH TIMELY WRITTEN NOTICE TO EACH OTHER OF ANY SUCH CLAIM. Q. Section 10. Vendor Responsibilities, A. Indemnification, 3) Infringements, a) is hereby replaced in its entirety as follows: a) VENDOR SHALL INDEMNIFY AND HOLD HARMLESS THE STATE OF TEXAS AND CUSTOMERS, AND/OR THEIR EMPLOYEES, AGENTS, REPRESENTATIVES, CONTRACTORS, AND/OR ASSIGNEES FROM ANY AND ALL THIRD PARTY CLAIMS, WHICH PERTAIN TO HIDE BRANDED PRODUCTS AND SERVICES, INVOLVING INFRINGEMENT OF UNITED STATES PATENTS, COPYRIGHTS,TRADE AND SERVICE MARKS,AND ANY OTHER INTELLECTUAL OR INTANGIBLE PROPERTY RIGHTS IN CONNECTION WITH THE PERFORMANCES OR ACTIONS OF VENDOR PURSUANT TO THIS CONTRACT. VENDOR AND THE CUSTOMER AGREE TO FURNISH TIMELY WRITTEN NOTICE TO EACH OTHER OF ANY SUCH CLAIM. VENDOR SHALL BE LIABLE TO PAY ALL COSTS OF DEFENSE INCLUDING ATTORNEYS' FEES, VENDOR—NEGOTIATED SETTLEMENT AMOUNTS, AND COURT-AWARDED DAMAGES. THE DEFENSE SHALL BE COORDINATED BY VENDOR WITH THE OFFICE OF THE ATTORNEY GENERAL WHEN TEXAS STATE AGENCIES ARE NAMED DEFENDANTS IN ANY LAWSUIT AND VENDOR MAY NOT AGREE TO ANY SETTLEMENT WITHOUT FIRST OBTAINING THE CONCURRENCE FROM THE OFFICE OF THE ATTORNEY GENERAL. R. Section 10. Vendor Responsibilities, A. Indemnification, 3) Infringements, b) is hereby replaced in its entirety as follows: b)Vendor shall have no liability under this section if the alleged infringement is caused in whole or in part by: (i) use of the product or service for a purpose or in a manner for which the product or service was not designed, (ii) any modification made to the product without Vendor's written approval, (iii) any modifications made to the product by the Vendor pursuant to Customer's specific instructions, (iv) any intellectual property right owned by or licensed to Customer, (v) any use of the product or service by Customer that is not in conformity with the terms of any applicable license agreement, or(vi) use of the product or service in combination with product or services not provided under the Contract. Department of Information Resources Page 11 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 S. Section 10.Vendor Responsibilities,A. Indemnification,3)Infringements,d)is hereby added in its entirety as follows: d) Vendor will transfer to Customer any third party intellectual property infringement indemnification for non-HP Branded Products, Software, and Services delivered under the Contract and transferable to Customer. T. Section 10.Vendor Responsibilities,K. Limitation of Liability is hereby replaced in its entirety as follows: K. Limitation of Liability For any claims or cause of action arising under or related to the Contract:i)to the extent permitted by the Constitution and the laws of the State, none of the parties shall be liable to the other for any indirect, punitive, special, or consequential costs or damages whether arising in contract,tort(including negligence)or otherwise,even if it is advised of the possibility of such damages; and ii) Vendor's liability for damages of any kind to the Customer shall be limited to the greater of$1,000,00 or a sum equal to three (3) times the total amount paid to Vendor by Customer for all Orders placed by Customer under the Contract during the twelve months immediately preceding the accrual of the claim or cause of action. However, this limitation of Vendor's liability shall not apply to claims of bodily injury;violation of intellectual property rights including but not limited to patent, trademark, or copyright infringement as set forth in Appendix A, Section 10.A.3 ("Infringements"). U. Section 11. Contract Enforcement, B. Enforcement, 1) Termination for Non-Appropriation by Customer, is hereby replaced in its entirety as follows: 1)Termination for Non-Appropriation a)Termination for Non-Appropriation by Customer Customer may terminate Purchase Orders if funds sufficient to pay its obligations under the Contract are not appropriated: i) by the governing body on behalf of local governments, ; ii) by the Texas legislature on behalf of state agencies; or 111) by budget execution authority provisioned to the Governor or the Legislative Budget Board as provided in Chapter 317, Texas Government Code. In the event of non-appropriation, Customer will make reasonable efforts to provide Vendor with (30) calendar days written notice of intent to terminate however,failure to do so will not change Customer's liability or responsibility as set forth in 11.B.1.b., below. Notwithstanding the foregoing, if a Customer issues a Purchase Order and has accepted delivery of the product or services, they are obligated to pay for the product or services or they may return the product and discontinue using services under any return provisions that Vendor offers. In the event of such termination, the Customer will not be considered to be in default or breach under this Contract, nor shall it be liable for any further payments ordinarily due under this Contract, nor shall it be liable for any damages or any other amounts which are caused by or associated with such termination. Department of Information Resources Page 12 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 b)Termination for Non-Appropriation by DIR DIR may terminate Contract if funds sufficient to pay its obligations under the Contract are not appropriated: by the i) Texas legislature, or ii) by budget execution authority provisioned to the Governor or the Legislative Budget Board as provided in Chapter 317, Texas Government Code. In the event of non-appropriation, Vendor and/or Order Fulfiller will be provided thirty(30) calendar days written notice of intent to terminate. In the event of such termination, DIR will not be considered to be in default or breach under this Contract, nor shall it be liable for any further payments ordinarily due under this Contract (except for Products shipped and Support and Services performed to the extent funds are available for payment), nor shall it be liable for any damages or any other amounts which are caused by or associated with such termination. V. Section 11. Contract Enforcement, B. Enforcement, 4) Termination for Cause, b) is hereby replaced in its entirety as follows: b) Purchase Order Customer or Order Fulfiller may terminate a Purchase Order upon the occurrence of a material breach of any term or condition: (i) of the Contract, or (ii) included in the Purchase Order in accordance with 4.b.2 above, upon the following preconditions: first, the parties must comply with the requirements of Chapter 2260, Texas Government Code, in an attempt to resolve a dispute; second, after complying with Chapter 2260, Texas Government Code, and the dispute remains unresolved, then the non-defaulting party shall give the defaulting party thirty (30) calendar days from receipt of notice to cure said default. If the defaulting party fails to cure said default within the timeframe allowed,the non-defaulting party may, at its option and in addition to any other remedies it may have available, cancel and terminate the Purchase Order. Customer may immediately suspend or terminate a Purchase Order without advance notice in the event Vendor fails to comply with confidentiality, privacy,security requirements,environmental or safety laws or regulations, if such non-compliance relates or may relate to vendor provision of goods or services to the Customer. W. Section 14.Additional Terms are hereby added in its entirety as follows: 14. Additional Terms A. Products a)Title. Risk of loss or damage and title for Hardware Products will pass upon delivery to, and acceptance by, Customer or its designee. Where permitted by law, Vendor retains a security interest in Products sold until full payment is received. b)Delivery.Vendor will use all commercially reasonable efforts to deliver Products in a timely manner. Vendor may elect to deliver Software and related product/license information by electronic transmission or via download. c)Installation. If Vendor is providing installation with the Product purchase,Vendor's site guidelines(available upon request)will describe Customer requirements.Vendor will conduct its standard installation and test procedures to confirm completion and acceptance by customer. d) Product Performance. All HPE Branded Hardware Products are covered by Vendor's limited warranty statements that are provided with the products or Department of Information Resources Page 13 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 otherwise made available. Hardware warranties begin on the date of delivery or if applicable, upon completion of Vendor installation, or (where Customer delays Vendor installation) at the latest 30 days from the date of delivery. Non-Vendor branded products receive warranty coverage as provided by the relevant third party supplier. e) Product Warranty Claims. When Vendor receives a valid warranty claim for a Vendor Hardware or Software Product, Vendor will either repair the relevant defect or replace the Product. If Vendor is unable to complete the repair or replace the Product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to Vendor (if Hardware) or upon written confirmation by Customer that the relevant Software product has been destroyed or permanently disabled. Vendor will pay for shipment of repaired or replaced Hardware or Software Products to Customer. If under warranty, shipment cost will be Vendor's responsibility. B. Services a) Technical Services. Vendor will deliver any ordered Technical, training or other Services as described in the applicable Supporting Material. b)Technical Services Acceptance. The acceptance process (if any) will be described in the applicable Supporting Material, will apply only to the Deliverables specified, and shall not apply to other Products or Services to be provided by Vendor. c) Services Performance. Services are performed using generally recognized commercial practices and standards. Customer agrees to provide prompt notice of any such Service concerns and Vendor will re-perform any Service that fails to meet this standard. d) Services with Deliverables. If Supporting Material for Services defines specific Deliverables, Vendor warrants those Deliverables will conform materially to their written specifications for 30 days following delivery. If Customer notifies Vendor of such a non-conformity during the 30-day period, Vendor will promptly remedy the impacted Deliverables or refund to Customer the fees paid for those deliverables and Customer will return those Deliverables to Vendor via freight pre-paid and charged to Vendor. e) Dependencies. Vendor's ability to deliver Services will depend on Customer's reasonable and timely cooperation and the accuracy and completeness of any information from Customer needed to deliver the Services. f) Change Orders. Vendor and Customer each agree to appoint a project representative to serve as the principal point of contact in managing the delivery of Services and in dealing with issues that may arise. Requests to change the scope of Services or Deliverables will require a change order signed by both parties. C. Support Services HPE's support services will be described in the applicable Supporting Material, which will cover the description of HPE's offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported. D. Eligibility HPE's service, support and warranty commitments do not cover claims resulting from: Department of Information Resources Page 14 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 a) improper use, site preparation, or site or environmental conditions or other non- compliance with applicable Supporting Material; b) Modifications or improper system maintenance or calibration not performed by HPE or authorized by HPE; c) failure or functional limitations of any non-HPE software or product impacting systems receiving HP support or service; d) malware (e.g. virus, worm, etc.) not introduced by HPE; or e) abuse, negligence, accident, fire or water damage, electrical disturbances, transportation by Customer, or other causes beyond HPE's control. F. Compliance With Laws Each party shall, in the performance of all of its rights and obligations under this Contract, comply with all applicable laws. G. Remedies HPE specifically disclaims implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Remainder of page intentionally left blank Department of Information Resources Page 15 of 16 (DIR rev 03/2018) DIR Contract No. DIR-TSO-4160 This Contract is executed to be effective as of October 2, 2018. Hewlett Packard Enterprise Company Authorized By: Signature on File Name: Mary A. Ruess Title: Contract Negotiator Date: September 25, 2018 The State of Texas,acting by and through the Department of Information Resources Authorized By: Signature on File Name: Hershel Becker Title: Chief Procurement Officer Date: September 30, 2018 Office of General Counsel: DB September 28, 2018 Department of Information Resources Page 16 of 16 (DIR rev 03/2018) City of Fort Worth, Texas Mayor and Council Communication DATE: 09/28/21 M&C FILE NUMBER: M&C 21-0753 LOG NAME: 13PINFRASTRUCTURE MULTI-COOP ITS ADK SUBJECT (ALL)Authorize Non-Exclusive Purchase Agreements for Information Technology Infrastructure,with Netsync Network Solutions, Inc., Presidio Networked Solutions Group, LLC, Future Com, LTD., and World Wide Technology LLC using Multiple State of Texas Department of Information Resources(DIR)and The Interlocal Purchasing System Cooperative Contracts(TIPS)with a Combined Annual Amount up to$6,934,000.00, and Five One-Year Renewal Options with DIR in the Amount of$5,534,000.00 for the First Renewal, $5,184,000.00 for the Second Renewal, $4,434,000.00 for the Remainder Renewals and Two One-Year Renewal Options for TIPS and Ratify Expenditures in the Amount of$70,200.00 for the Information Technology Solutions Department(ITS) RECOMMENDATION: It is recommended to authorize non-exclusive purchase agreements for Information Technology Infrastructure with Netsync Network Solutions, Inc., Presidio Networked Solutions Group, LLC, Future Com, LTD., and World Wide Technology LLC using Multiple State of Texas Department of Information Resources(DIR)and The Interlocal Purchasing System Cooperative Contracts(TIPS)with a combined annual amount up to $6,934,000.00, and Five one-year renewal options with DIR in the amount of$5,534,000.00 for the first renewal, $5,184,000.00 for the second renewal, $4,434,000.00 for the remainder renewals and two one-year renewal options for TIPS and ratify expenditures in the amount of $70,200.00 for the Information Technology Solutions Department(ITS). DISCUSSION: The Information Technology Solutions Department(ITS)will use these agreements to purchase equipment and services from Netsync Network Solutions, Inc., Presidio Networked Solutions Group, LLC, Future Com., LTD and World Wide Technology LLC.to support the City's information technology infrastructure. This infrastructure includes equipment and software supporting the City's servers, data storage,virtual desktop environment, and network and telephone systems. These agreements will be used to support the refreshes for the equipment that has reached the end of life cycle as well as new projects for City departments using the following cooperative contracts: Vendor Co-op Expiration RFO Published Responses Due Date DIR-TSO- WWT 4135 5/2/2022 5/23/2016 6/23/2016 WWT, Presidio, DIR-TSO- Netsync 4167 7/3/2023 12/20/2017 2/5/2018 WWT, Presidio, DIR-TSO- Netsync 3763 1/10/2024 9/12/2016 10/13/2016 WWT, Presidio, DIR-TSO- Netsync 4299 12/17/2023 3/20/2018 5/4/2018 DIR-TSO- WWT, Future Com 4160 10/2/2024 1/12/2018 2/26/2018 DIR-TSO- Presidio, Future Com 4288 2/21/2025 2/26/2018 4/9/2018 Future Com TIPS 200105 5/31/2023 1/9/2020 2/21/2020 On September 15, 2020, City Council approved M&C 20-0650 authorizing similar agreements for information technology infrastructure purchases. Due to unanticipated projects related to COVID and a new City Hall additional spending authority is being requested. To avoid any confusion, approval of this M&C will eliminate prior spending authority and contracts authorized under Mayor and Council Communication P-12248, 19-0123, 19-0270 and 20-0650. In the previous years,the Information Technology Solutions Department spent approximately$1.7 million in authorized expenditures out of the operating and capital fund. Approval of this M&C will allow a total of$6,934,000.00 in expenditures for the initial year, $5,534,000.00 for the first renewal, $5,184,000.00 for the second renewal, $4,434,000.00 for the remainder renewals for projects such as safety and security, new building projects, building upgrades, building renovations and building expansion projects. Staff anticipate additional needs with the purchase of a new City Hall building and the technology upgrade project at the Fort Worth Convention Center. These agreements and spending authority will be made available to Radio Services, Desktop, Hardware and Security divisions to purchase hardware and software for City departments as requested. It is requested that City Council ratify expenditures in the amount of$70,200.00. In anticipation of a new M&C, ITS staff executed a contract with Word Wide Technology LLC in the amount of$70,200.00. This expenditure was for professional services needed to upgrade our Unified Communications platforms. The platform was overdue for security and performance updates and there was limited in house experience. The quick turnaround was based on FY21 operational spend timelines. ITS Department will ensure that each vendor is given equal opportunity to earn a minimum of 10%of the business. No specific contract amount is guaranteed. PRICE ANALYSIS-The Texas Department of Information Resources Contracts(DIR)and The Interlocal Purchasing System Cooperative Contracts offer discounted pricing. Staff has reviewed the pricing and determined it to be fair and reasonable. COOPERATIVE PURCHASE-State law provides that a local government purchasing an item under a cooperative purchasing agreement satisfies any state law requiring that the local government seek competitive bids for the purchase of items. DIR and TIPS Contracts are competitively bid to increase and simplify the purchasing power of government entities. M/WBE- An MBE/SBE goal is not assigned when purchasing from an approved purchasing cooperative or public entity. ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does not require specific City Council approval as long as sufficient funds have been appropriated. SUCCESSOR LANGUAGE: The City will initially use these DIR Contracts to make purchases authorized by this M&C. The Cooperative Contracts are set to expire on various dates. If the DIR contracts are extended,this M&C authorizes the City to purchase similar equipment and supplies under the extended contract. If the DIR contracts are not extended, but DIR executes new cooperative contracts with substantially similar terms,this M&C authorizes the City to purchase the same equipment and supplies under the new DIR contracts. If this occurs, in no event will the City continue to purchase goods and services under the new DIR agreements past 2026 without seeking Council approval. AGREEMENT TERM: Upon City Council's approval,these agreements will be executed and continue for a term of 12 months in accordance with approval date of this request. The agreements will renew on an annual basis thereafter. The renewals do not require specific City Council approval as long as sufficient funds have been appropriated. RENEWAL TERMS-The Texas Department of Information Resources Contracts(DIR)Agreement may be renewed annually for five(5)one-year terms for the same annual amount. The Interlocal Purchasing System Cooperative Contracts may be renewed for one-year for the same annual amount. The renewals do not require specific City Council approval as long as sufficient funds have been appropriated. FISCAL INFORMATION/CERTIFICATION: The Director of Finance certifies that funds are available in the current capital and operating budgets, as previously appropriated, in the ITS Capital&Culture&Tourism Cap Projects Funds for the Technology Infrastructure-IT&Technology SCN FWCC projects and the General Fund to support the approval of the above recommendation and exection of the purchase agreements. Prior to any expenditure being incurred,the Information Technology Services Department has the responsibility to validate the availability of funds. Submitted for City Manager's Office by: Jay Chapa 5804 Valerie Washington 6192 Originating Business Unit Head: Reginald Zeno 8517 Kevin Gunn 2015 Additional Information Contact: Cynthia Garcia 8525 Ashley Kadva 2047 Expedited