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HomeMy WebLinkAboutContract 56194-A1 CSC No.56194-A1 AMENDMENT NO. 1 TO CITY OF FORT WORTH CONTRACT NO. 56194 This Amendment is entered into by and between the City of Fort Worth (hereafter 'Buyer"), a home rule municipality, with its principal place of business at 200 Texas Street, Fort Worth, Texas, and World Wide Technology, LLC ("Vendor'), Buyer and Vendor may be referred to individually as a Party and collectively as the Parties. WHEREAS, the Parties entered into an Agreement identified as Fort Worth City Secretary Contract No. 56194 beginning August 19, 2021 ("Agrccment/Contract"); WHEREAS, the Parties wish to amend the Agreement to include additional scope of work described as Nexus 7702 OTV MDS Deployment, replace compensation language and align the contract expiration date with City Council approval pursuant to M&C 21-0753. NOW, THEREFORE, the Parties, acting herein by the through their duly authorized representatives, enter into the following agreement: 1. AMENDMENTS 1. The Agreement is hereby amended by adding Exhibit C-1, attached to this First Amendment, as additions item to Exhibit C of the Agreement. 2. Replace the fourth paragraph on page 1 in its entirety with the following: Buyer shall pay Seller in accordance with the fee schedule in Exhibit C and in accordance with the provisions of this Agreement. Total payment made under this Agreement for the first year by Buyer shall be in the amount of six million, nine hundred and thirty-four thousand Dollars ($6,934,000.00). Seller shall not provide any additional items or services or bill for expenses incurred for Buyer not specified by this Agreement unless Buyer requests and approves in writing the additional costs for such services. Buyer shall not be liable for any additional expenses of Seller not specified by this Agreement unless Buyer first approves such expenses in writing. 3. Replace the fifth paragraph on page 1 in its entirety with the following: The term of this Agreement is effective beginning on the date signed by the Assistant City Manager below("Effective Date") and expires on September 27, 2022. City shall be able to renew this agreement for 1 one-year renewal options by written agreement of the parties. OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX 2. ALL OTHER TERMS SHALL REMAIN THE SAME All other provisions of the Agreement which are not expressly amended herein shall remain in full force and effect. 3. ELECTRONIC SIGNATURE This Amendment may be executed in multiple counterparts, each of which shall be an original and all of which shall constitute one and the same instrument. A facsimile copy or computer image, such as a PDF or tiff image, or a signature, shall be treated as and shall have the same effect as an original. ACCEPTED AND AGREED: CITY OF FORT WORTH: CONTRACT COMPLIANCE MANAGER: By signing I acknowledge that I am the person responsible for the monitoring and administration By Valerie Washington(Mar3,202217:31 CST) of this contract,including ensuring all Name: Valerie Washington performance and reporting requirements. Title: Assistant City Manager Date: Mar 3,2022 By: Bobby (�,2022 1as9 CST) APPROVAL RECOMMENDED: Name: Bobby Lee Title: Sr. IT Solutions Manager APPROVED AS TO FORM AND LEGALITY: By: Name: Kevin Gunn Title: IT Solutions Director By: Name: Taylor Paris ATTEST: Title: Assistant City Attorney CONTRACT AUTHORIZATION: By J��e M&C: 21-0753 9/28/2021 etteS.Goodall(Mar4,202211: ST) 1295:Name: Jannette Goodall Title: City Secretary p��i........ F.....A d d a J°° `0 �vo o=d PP o o C)" °°OO°°°°°°° b World Wide Technology,LLC a�44?*X0o4o By: Name: Gregory Brush Title: Area VP Public Sector Date: February 17,2022 OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX veWorld Wide Technology City of Fort Worth Nexus 7702 OTV MDS Deployment January 28, 2022 PRESENTED BY Jake Henne Account Manager World Wide Technology, LLC (215) 375-8200 Jake.Henne@wwt.com www.wwt.com XWAdOF World Wide City of Fort Worth Technology Nexus 7702 CTV MDS Deployment I January 2022 Table of Contents 1 Project Scope.........................................................................................................................3 1.1 Project Description.................................................................................................................3 1.2 Deliverables............................................................................................................................3 1.3 Project Planning......................................................................................................................3 1.3.1 Project Sites................................................................................................................4 1.4 Design.....................................................................................................................................4 1.4.1 Integration and Configuration Documentation..........................................................4 1.5 Project Tasks...........................................................................................................................4 1.5.1 Nexus 7702 Planning Tasks.........................................................................................4 1.5.2 MDS Planning Tasks....................................................................................................5 1.5.3 Nexus 7702 Design Tasks............................................................................................5 1.5.4 Implementation..........................................................................................................5 1.5.5 Testing........................................................................................................................6 1.5.6 Cutover Procedures....................................................................................................6 1.6 Documentation.......................................................................................................................6 1.7 Out of Scope...........................................................................................................................6 2 Customer Responsibilities......................................................................................................7 3 Assumptions..........................................................................................................................8 4 Pricing Summary..................................................................................................................10 4.1 Firm Fixed Price Project Change Control..............................................................................10 Appendix 1:Approval to Proceed with Project............................................................................11 Appendix 2: Project Completion.................................................................................................12 PROPRIETARY NOTICE The information contained in this statement of work is the confidential information of World Wide Technology, LLC.This statement of work and the information contained herein shall not be disclosed outside the company named above,and shall not be duplicated,used,or disclosed in whole or in part for any purpose other than to evaluate this statement of work. � World Wide City of Fort Worth IC Technology Nexus 7702 CTV MDS Deployment I January 2022 1 Project Scope This Statement of Work (SOW) defines the services that World Wide Technology, LLC(WWT), will deliver to City of Fort Worth (Fort Worth or Customer). Each of the parties' responsibilities is defined to provide a clear understanding of the scope of Nexus 7702 OTV MDS Deployment services. The pricing submitted with this SOW reflects the services and responsibilities described herein. WWT will strive to meet Fort Worth schedule requirements; however, actual project dates will be subject to availability of materials and resources and Fort Worth attention to its responsibilities. All terms and conditions of the State of Texas Department of Information Resources (DIR) —Cisco Products and Related Services Reseller Agent Contract DIR-TSO-4167 are incorporated by reference. WWT will not be bound by any conflicting terms that may appear in any Customer Purchase Order or any other Customer documentation. 1.1 Project Description Fort Worth is requesting deployment services to stand up a pair of Nexus 7702 switches as data center interconnects and a pair of MDS switches for fiber channel storage connectivity. 1.2 Deliverables Activities related to scheduled tasks will support the deliverables necessary for a successful project ■ Project Initiation/Project Kick Off Low-Level Design (LLD) Acceptance Testing Procedures (ATP) ■ As-Built Documentation ■ Up to five (5) cutover(s) or migration window(s)through the duration of this project Customer has full ownership rights to the Deliverables set out above. Notwithstanding any contrary or contradictory terms in any other contract, agreement or otherwise, no other intellectual property is transferred hereunder. For purposes of clarity, WWT retains all rights to its intellectual property including, but not limited to, skill sets, tools, know-how, methodologies, processes, and any improvements, enhancements, and other modifications thereto. 1.3 Project Planning WWT follows a project initiation process that begins with planning the project with the key stakeholders.The process begins with planning a project initiation with Fort Worth during which all requirements, dependencies, success criteria, as well as challenges and risks to the project will be identified and planned. The project initiation will consist of the following tasks: Internal Request#R-00647650 v1.1 Page 1 3 Ny� World Wide City of Fort Worth Technology Nexus 7702 CTV MDS Deployment I January 2022 Define roles and responsibilities of the project core team Articulate project objectives, priorities,technologies being deployed, and key deliverables Identify the work required to achieve the project goals Establish a high-level schedule for the project Develop strategies for mitigating major project risks Plan the project success criteria Understand project dependencies WWT and Fort Worth will jointly define the due dates for Fort Worth owned prerequisites. Fort Worth understands these dates are required to achieve the project outcome and may trigger changes to the project scope 1.3.1 Project Sites The below site(s) are in scope for this service offering. Modifications to sites, scope or level of effort will be managed through the Change Control process. Work will be performed remotely 1.4 Design In the Design Phase,WWT identifies the components necessary to meet the project requirements. Once the needed information is gathered, diagrams of the solution will be provided and modified as needed in the LLD process.The LLD will take the high-level information and create applicable templates for the design components and applications that will be used in the implementation phase of the project. Once the LLD is complete,the templates created from that process will be used to implement the solution. 1.4.1 Integration and Configuration Documentation In the configuration management stage, WWT engineers will utilize the templates generated in the LLD process to furnish a comprehensive set of configurations that can be applied to the components of the solution. 1.5 Project Tasks 1.5.1 Nexus 7702 Planning Tasks Conduct Configuration and Infrastructure Assessment of the WAN between three (3) DCs including City Hall, Eagle Mountain, and Bolt DC2: Discuss and assess the current network architecture and design Discuss and assess the layer 2 network configuration and design Discuss and assess the layer 3 network configuration and design Discuss and assess traffic flows between data centers that are within the scope of this SOW Discuss and assess existing OTV configuration: Eagle Mountain and City Hall Discuss and assess new OTV configuration and requirements between Bolt DC2 and City Hall Internal Request#R-00647650 v1.1 Page 14 World Wide City of Fort Worth IC Technology Nexus 7702 OTV MDS Deployment I January 2022 At Bolt DC: Migrate L2/L3 services from legacy Catalyst 4500s to 2 x Nexus 7702s Between Bolt DC and City Hall: OTV turn up on Nexus 7702s and Catalyst 6807s ■ Document and submit all notes Discuss and assess traffic flow to/from the data center from/to campus/user base Discuss and assess the turn up and migration options 1.5.2 MDS Planning Tasks Scope is two (2) switches per site at three (3) sites: Validate host and storage multi-path connectivity across fabrics Discuss and assess new configuration for MDS switches and migration path 1.5.3 Nexus 7702 Design Tasks Develop LLD based on planning sessions with Fort Worth Develop migration plan Develop ATP based on planning sessions with Fort Worth MDS Design will mirror existing MDS design at Fort Worth sites (no design required) 1.5.4 Implementation Installation of Nexus 7702s (pair) hardware and cabling as per LLD at Bolt data center will be Fort Worth's responsibility Implement OTV configuration between Bolt DC2 and City Hall locations and test with test VLAN (assumption is one (1) cutover window for migration connections) Connect new Nexus 7702s to legacy core to provide migration path for L2/L3 services Test the connectivity between legacy core and new Nexus 7702s Execute ATP for OTV Test and Migration connections Migrate L2/L3 services from legacy Catalyst 4500s to two (2) Nexus 7702s Assumption is one (1) cutover window MDS Implementation Tasks Installation of new MDS hardware and cabling as per LLD will be Forth Worth's responsibility Perform basic switch configuration Set domain ID to ensure principal switch status SNMP strings Admin accounts Configure management interface Connect new MDS switches to existing switches to import fabric database Validate zoning and zone configuration Migrate connections from existing switches to new switches—per fabric Assumption—one (1) cutover per site;total three (3) sites Execute MDS ATP Validate host and storage multi-pathing after migrating connections across each fabric Save zone and zone configuration Remove connections between legacy and new MDS switches Provide Nexus Day-2 support for migration to new Nexus 7702s for up to eight(8) hours Internal Request#R-00647650 v1.1 Page 1 5 Ny� World Wide City of Fort Worth Technology Nexus 7702 CTV MDS Deployment I January 2022 Provide MDS Day-2 support for up to eight (8) hours each cutover 1.5.5 Testing Utilizing the data obtained in the project initiation meeting, WWT will develop an ATP documentation package.The ATP package will include a document detailing test resource requirements, procedures, and expected results.The test plan document package will be reviewed by Fort Worth to confirm both parties agree to the test plan criteria and methodologies. After reaching agreement, major changes to the ATP package as a result of a feature, application, or design change will go through a change control process to ensure no changes are implemented without having an agreed upon ATP. 1.5.6 Cutover Procedures WWT will formally turn the site over to Fort Worth for daily operational support after the successful testing of the solution. As-Built documentation will be provided for each installation as it is turned over, including e.g., design documents, configuration files, and diagrams.The actual As-Built deliverables and format will be determined during the Planning Phase. 1.6 Documentation WWT employs a formal documentation development process, which utilizes a document change management tool to protect and control content production and editing. All documentation will be considered confidential and available for official use only, and with contributing staff unable to share data outside the project's Information Technology(IT) domain. 1.7 Out of Scope The following items have been determined to be out of scope relative to this SOW and are identified in order to avoid any confusion. WWT does not require access to or receipt of any personally identifiable information, protected health information, sensitive Customer information or other structured personal or sensitive information as defined by applicable data protection laws ("Protected Data") in its performance of the Services hereunder. Access to or receipt of any Protected Data is expressly out of scope under this SOW.As such, Customer will not provide WWT with Protected Data or access to Protected Data hereunder and any such receipt or access will require prior agreement by both parties to determine applicable controls, processes, security measures, or other requirements Any work not specifically listed as a task in this document is considered out of scope No formal training will be provided Internal Request#R-00647650 v1.1 Page 1 6 Ny� World Wide City of Fort Worth Technology Nexus 7702 OTV MDS Deployment I January 2022 2 Customer Responsibilities All services performed by WWT will be based on the following assumptions and Customer responsibilities: Fort Worth will designate a single point of contact to whom all WWT communications may be addressed and who has the authority to act on all aspects of the services throughout the duration of the project; such contact shall be available during normal hours of business (Monday through Friday, 8:00am to 5:00pm local time, excluding holidays) Fort Worth will have suitable technical staff as mutually agreed upon by both parties available for the duration of the engagement as defined by the project schedule.The Fort Worth staff will need to participate in and support the various tasks of the project as required as defined by the project schedule or other tasks not directly stated, but have a direct impact on completion of this project Fort Worth is responsible for the identification and interpretation of, and ensuring compliance with, all laws, statutes, rules, regulations and standards applicable to its or its affiliates' business or operations Fort Worth will on-board WWT employees based on identified need, including remote access, as mutually agreed by both parties during the course of the project Fort Worth and WWT will jointly define standard configuration templates by the mutually agreed upon date defined during the project kick-off and documented in the project plan of record Fort Worth and WWT will jointly define the required physical and logical site information by the mutually agreed upon date defined during the project kick-off and documented in the project plan of record Fort Worth will have five(5) days to provide written feedback on all project artifacts, documents, or presentations developed or updated by WWT. If no feedback is provided,the item will be considered accepted by Fort Worth. If possible, WWT will continue with other work on the project while waiting for comments or acceptance Fort Worth will be required to provide an HLD/reference architecture including a high level definition (ten words or less) within five (5) business days of WWT's written request Fort Worth will supply access information and credentials to the engineer(s)for any Fort Worth tools and all existing equipment that needs to be configured or may need to be modified within five (5) business days of WWT's written request for access Fort Worth will confirm site readiness including circuits, cabling, power, cooling, and rack space in accordance with the agreed upon project schedule Fort Worth will specify physical and logical network topology for existing network infrastructure and identify connectivity requirements for other network-attached devices Fort Worth will install and verify the operation of all equipment not provided by WWT;this equipment will be installed,tested, and operational in accordance with the agreed upon project schedule Fort Worth will provide all cabling (i.e. infrastructure, patch, and workstation) required to complete the installation that is not included with the project equipment or listed on WWT quote; cabling will be delivered and/or installed Fort Worth is responsible for all server and network security definitions and it is assumed that the WWT technical resources will have appropriate configuration requirements prior to the design and implementation commencing Internal Request#R-00647650 v1.1 Page 1 7 � World Wide City of Fort Worth IC Technology Nexus 7702 CTV MDS Deployment I January 2022 ■ Fort Worth will provide all security lockdowns required for any deployed systems prior to scheduling resources to arrive on-site. Fort Worth will provide timely technical assistance in the event a lockdown prevents a deployed solution from functioning properly. In the event that a solution cannot be found without impacting the schedule, Fort Worth and WWT will document the solution and determine to extend the timeline or back-out the lockdown until the solution works. Lockdowns will not be required or implemented for virtual appliances Fort Worth will provide Virtual Private Network (VPN) or other remote access and appropriate credentials in order to complete this project Fort Worth is responsible for rack/stack and cabling of new hardware Note: Success of the project is dependent on the responsibilities above. If responsibilities indicated above are not completed prior to the deployment date,the project timelines may need to be rescheduled based on WWT engineering availability. 3 Assumptions In preparing this SOW,WWT made certain assumptions for items not expressly documented during discussions with Fort Worth. Changes to these assumptions may affect scope and cost. WWT will not be responsible for any project delays or costs caused by failure to deliver or by delayed provision of information, systems, or feedback from Fort Worth or third party vendors Tasks will be completed during normal business hours between 8:00 a.m. and 5:00 p.m. project site local time, Monday through Friday, excluding WWT-observed holidays, unless otherwise negotiated and noted in this SOW Changes to the scope of work identified during the project will require a Change Order Form that could affect the schedule, milestone, or cost of the project WWT will assign all staff resources as to best-fit total requirements and no individual employee is being specifically promised or quoted for this project WWT shall rely upon any standard operating procedures or practices of Fort Worth and any direction or regulatory or other guidance provided by Fort Worth as agreed to during the project kickoff Any configuration or modification made by WWT to any third party software or materials provided by Fort Worth or work incorporating such items will be subject to the ownership and other rights agreed to by Fort Worth with the applicable third party. Fort Worth understands any such configuration or modification may negate the third party warranty and/or support, and WWT will hold no liability for any configuration or modification performed at Fort Worth's direction WWT is not providing any warranty regarding, and is not liable for, any third party or Fort Worth software, documentation, equipment,tools or other products or materials, even if recommended by WWT Time estimates for the implementation of the solution do not include time required for Customer change control processes. Any change control process delays that impact the time and level of effort to deliver the solution will incur a change order for the time difference WWT may deliver the Services through a combination of employees, contractors, and subcontractors working under WWT's direction, at WWT's discretion Internal Request#R-00647650 v1.1 Page 18 NY� World Wide City of Fort Worth Technology Nexus 7702 CTV MDS Deployment I January 2022 The services may include advice and recommendations, but all decisions in connection with the implementation of such advice and recommendations will be the responsibility of, and made by, Fort Worth All business days worked as part of this project will be consecutive unless agreed to in advance by both Fort Worth and WWT Upon completion of installation and configuration of the solution, WWT will present Fort Worth with an ATP. Both parties will complete the ATP with identified representatives signing off on each portion of testing,validating the successful certification of each task documented in the ATP document Fort Worth is capable of receiving equipment and transporting it to the install location.This could involve multiple racks Knowledge transfer will not include any courseware or formal lab manuals. It will be hands- on knowledge transfer on the deployed solution within the Fort Worth environment.This is an informal sharing of information between technical peers and is intended to supplement but not replace any manufacturer's formal system implementation or administration classes. Formal classroom offerings may be offered and scheduled through WWT If at anytime,the United States Government or its duly appointed representatives issues a safety,terrorism,tariff, or other legally binding statement that impacts WWT's ability to transact business in the effected country,WWT reserves the right to defer or exclude scope obligations for the countries impacted. WWT will reduce the cost commensurate with the reduced scope The pricing and effort represented in this SOW is based upon five (5) change window(s) and eight (8) hours per change window as confirmed during the project kickoff. Any changes to this will be managed through the Change Control process One (1) cutover for new nexus hardware configuration, OTV Test and migration connections turn up One (1) cutover for L2/L3 migration from legacy to new Nexus 7702s One (1) cutover per site for MDS migration.Total three (3) cuts In addition to and notwithstanding any contrary provisions in the Master Agreement including, but not limited to,any Force Majeure clause,the parties agree to work in good faith to address any direct or indirect impacts to the Services or Deliverables due to COVID-19.Such impacts may include, but are not limited to, quarantine restrictions or other restrictions, requirements,or recommendations from federal, state, or local health agencies or other advisory or regulatory entities.Without limiting the foregoing,WWT reserves the right to submit a Change Request to Customer if, at any time, COVID-19 impacts WWT's activities and/or rights and obligations- financial, operational, or otherwise-contemplated under this SOW. Impacts may include, but are not limited to,the inability to access and perform onsite services,travel and logistical complications,delays,cost increases,or changes or reductions in scope. Customer's approval of such Change Requests shall not be unreasonably withheld. While WWT will reduce costs commensurate with any reduction in scope,WWT shall not be liable for any claims or damages of any kind due to any inability to perform the Services or provide the Deliverables.The parties agree to work in good faith to reduce any disruption to the Services.Where feasible and reasonable, Customer agrees to provide access sufficient to allow WWT to perform Services remotely and/or waive or reschedule applicable training and other on-site requirements. Internal Request#R-00647650 v1.1 Page 19 Ny� World Wide City of Fort Worth Technology Nexus 7702 OTV MDS Deployment I January 2022 4 Pricing Summary This is a Firm Fixed price project as described above. Costs for hardware and software are not included in WWT's fees. Work will be performed remotely. Please see WWT quote for Professional Services pricing. Note: Pricing shown in U.S. dollars. Pricing is valid for ninety(90) days from the date of the SOW Taxes are not included in the above pricing An invoice will be generated upon completion of the project as described above and following acceptance by Fort Worth Payment Terms are net-30 days from WWT invoice date 4.1 Firm Fixed Price Project Change Control If Fort Worth requests a change in the project schedule after the schedule has been mutually agreed upon between Fort Worth and WWT, a change order will be required to proceed as follows: If a project schedule delay is requested during the course of the project,then Fort Worth will be subject to a change order. If the change order impacts the budget, a fixed- price change order commensurate with the cost impact will presented by the WWT Project Manager If the project is suspended or delayed for more than two (2)weeks during the course of the project,then Fort Worth may be subject to a change order. If the change order impacts the budget, a fixed-price change order commensurate with the cost impact will be presented by the WWT Project Manager. Project resumption will occur in a date mutually agreed upon between WWT and Fort Worth Only changes that materially impact the project scope or schedule will be billable to Fort Worth All change orders will be presented and explained by the WWT Project Manager.All billable change orders will be a fixed-price commensurate with the cost impact of the scope and/or schedule changes If the project is delayed for thirty(30) days or more for reasons outside of WWT's control,WWT reserves the right to invoice Fort Worth for work performed up to the date of the delay Internal Request#R-00647650 v1.1 Page 1 10 Ny� World Wide City of Fort Worth Technology Nexus 7702 CTV MDS Deployment I January 2022 Appendix 1: Approval to Proceed with Project The undersigned parties each understand and agree that this SOW accurately sets forth the services that WWT will provide Fort Worth. Following receipt of signed SOW and Fort Worth's Purchase Order*, a WWT Project Manager will be in contact to discuss next steps. WWT requires a minimum of four(4)weeks' notice to begin project implementation from date of receipt of signed SOW and Fort Worth's Purchase Order*. WWT price quote is valid for ninety(90) days from date of this SOW. Valerie Washington Mar24 2022 V.1%ri. h[mg-(M.r24,�2211:11CDT) _ (Signature) (Print Name) Date City of Fort Worth oustzn ffa>niiton Dustin Hamilton Mar22 2022 Dustin Hamilton(Mar22,202218:23 PDT) J (Signature) (Print Name) Date World Wide Technology, LLC Please return all pages of this signed SOW and Purchase Order* to your WWT Account Manager. Customer Contact Name _ Customer Contact Title Customer Phone Number Customer Email Address Project Site Address _ *If this form is not accompanied by a Purchase Order, please complete the information below: Customer Bill to Address Customer A/P Representative Name Customer A/P Representative Email Reference#(for invoicing) if not Purchase Order Internal Request#R-00647650 v1.1 Page 1 11 � World Wide City of Fort Worth IC Technology Nexus 7702 CTV MDS Deployment I January 2022 Appendix 2: Project Completion The project contracted to WWT has been successfully completed. Fort Worth has inspected the work of WWT and has determined that all assigned tasks,tests, and deliverables have been completed in a professional and quality manner. ProjectWWT Project#TBD Site: Customer Contact: Overview:Project Nexus 7702 OTV MDS Deployment Please sign this document at the completion of the project if properly completed in accordance with the SOW,thereby releasing WWT from any responsibility(outside any other existing contract coverage or warranties)of the project. (Signature) (Print Name) Date City of Fort Worth ous-hn ffgmiifoh Mar 22 2022 Dustin Hamilton(Mar22,202218:23 PDT) (Signature) (Print Name) Date World Wide Technology, LLC Please return this form to your WWT Project Manager Internal Request#R-00647650 v1.1 Page 1 12 City of Fort Worth, Texas Mayor and Council Communication DATE: 09/28/21 M&C FILE NUMBER: M&C 21-0753 LOG NAME: 13PINFRASTRUCTURE MULTI-COOP ITS ADK SUBJECT (ALL)Authorize Non-Exclusive Purchase Agreements for Information Technology Infrastructure,with Netsync Network Solutions, Inc., Presidio Networked Solutions Group, LLC, Future Com, LTD.,and World Wide Technology LLC using Multiple State of Texas Department of Information Resources(DIR)and The Interlocal Purchasing System Cooperative Contracts(TIPS)with a Combined Annual Amount up to$6,934,000.00, and Five One-Year Renewal Options with DIR in the Amount of$5,534,000.00 for the First Renewal, $5,184,000.00 for the Second Renewal, $4,434,000.00 for the Remainder Renewals and Two One-Year Renewal Options for TIPS and Ratify Expenditures in the Amount of$70,200.00 for the Information Technology Solutions Department(ITS) RECOMMENDATION: It is recommended to authorize non-exclusive purchase agreements for Information Technology Infrastructure with Netsync Network Solutions, Inc., Presidio Networked Solutions Group, LLC, Future Com, LTD., and World Wide Technology LLC using Multiple State of Texas Department of Information Resources(DIR)and The Interlocal Purchasing System Cooperative Contracts(TIPS)with a combined annual amount up to $6,934,000.00, and Five one-year renewal options with DIR in the amount of$5,534,000.00 for the first renewal, $5,184,000.00 for the second renewal,$4,434,000.00 for the remainder renewals and two one-year renewal options for TIPS and ratify expenditures in the amount of $70,200.00 for the Information Technology Solutions Department(ITS). DISCUSSION: The Information Technology Solutions Department(ITS)will use these agreements to purchase equipment and services from Netsync Network Solutions, Inc., Presidio Networked Solutions Group, LLC, Future Com., LTD and World Wide Technology LLC.to support the City's information technology infrastructure.This infrastructure includes equipment and software supporting the City's servers,data storage,virtual desktop environment,and network and telephone systems.These agreements will be used to support the refreshes for the equipment that has reached the end of life cycle as well as new projects for City departments using the following cooperative contracts: Vendor Co-op Expiration RFO Published Responses Due Date DIR-TSO- VW T 4135 5/2/2022 5/23/2016 6/23/2016 WWT, Presidio, DIR-TSO- Netsync 4167 7/3/2023 12/20/2017 2/5/2018 WWT, Presidio, DIR-TSO- Netsync 3763 1/10/2024 9/12/2016 10/13/2016 WWT, Presidio, DIR-TSO- Netsync 4299 12/17/2023 3/20/2018 5/4/2018 DIR-TSO- VW T, Future Com 4160 10/2/2024 1/12/20111 2/26/2018 DIR-TSO- Presidio, Future Com 4288 2/21/2025 2/26/2018 4/9/2018 Future Com TIPS 200105 5/31/2023 1/9/2020 2/21/2020 On September 15,2020, City Council approved M&C 20-0650 authorizing similar agreements for information technology infrastructure purchases. Due to unanticipated projects related to COVID and a new City Hall additional spending authority is being requested.To avoid any confusion, approval of this M&C will eliminate prior spending authority and contracts authorized under Mayor and Council Communication P-12248, 19-0123, 19-0270 and 20-0650. In the previous years,the Information Technology Solutions Department spent approximately$1.7 million in authorized expenditures out of the operating and capital fund.Approval of this M&C will allow a total of$6,934,000.00 in expenditures for the initial year, $5,534,000.00 for the first renewal, $5,184,000.00 for the second renewal, $4,434,000.00 for the remainder renewals for projects such as safety and security, new building projects, building upgrades, building renovations and building expansion projects. Staff anticipate additional needs with the purchase of a new City Hall building and the technology upgrade project at the Fort Worth Convention Center.These agreements and spending authority will be made available to Radio Services, Desktop, Hardware and Security divisions to purchase hardware and software for City departments as requested. It is requested that City Council ratify expenditures in the amount of$70,200.00. In anticipation of a new M&C, ITS staff executed a contract with Word Wide Technology LLC in the amount of$70,200.00.This expenditure was for professional services needed to upgrade our Unified Communications platforms.The platform was overdue for security and performance updates and there was limited in house experience. The quick turnaround was based on FY21 operational spend timelines. ITS Department will ensure that each vendor is given equal opportunity to earn a minimum of 10% of the business. No specific contract amount is guaranteed. PRICE ANALYSIS-The Texas Department of Information Resources Contracts(DIR)and The Interlocal Purchasing System Cooperative Contracts offer discounted pricing. Staff has reviewed the pricing and determined it to be fair and reasonable. COOPERATIVE PURCHASE-State law provides that a local government purchasing an item under a cooperative purchasing agreement satisfies any state law requiring that the local government seek competitive bids for the purchase of items. DIR and TIPS Contracts are competitively bid to increase and simplify the purchasing power of government entities. M/WBE- An MBE/SBE goal is not assigned when purchasing from an approved purchasing cooperative or public entity. ADMINISTRATIVE CHANGE ORDER:An administrative change order or increase may be made by the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does not require specific City Council approval as long as sufficient funds have been appropriated. SUCCESSOR LANGUAGE: The City will initially use these DIR Contracts to make purchases authorized by this M&C. The Cooperative Contracts are set to expire on various dates. If the DIR contracts are extended,this M&C authorizes the City to purchase similar equipment and supplies under the extended contract. If the DIR contracts are not extended, but DIR executes new cooperative contracts with substantially similar terms,this M&C authorizes the City to purchase the same equipment and supplies under the new DIR contracts. If this occurs, in no event will the City continue to purchase goods and services under the new DIR agreements past 2026 without seeking Council approval. AGREEMENT TERM: Upon City Council's approval,these agreements will be executed and continue for a term of 12 months in accordance with approval date of this request.The agreements will renew on an annual basis thereafter.The renewals do not require specific City Council approval as long as sufficient funds have been appropriated. RENEWAL TERMS-The Texas Department of Information Resources Contracts(DIR)Agreement may be renewed annually for five(5)one-year terms for the same annual amount.The Interlocal Purchasing System Cooperative Contracts may be renewed for one-year for the same annual amount.The renewals do not require specific City Council approval as long as sufficient funds have been appropriated. FISCAL INFORMATION /CERTIFICATION: The Director of Finance certifies that funds are available in the current capital and operating budgets, as previously appropriated, in the ITS Capital&Culture&Tourism Cap Projects Funds for the Technology Infrastructure-IT&Technology SCN FWCC projects and the General Fund to support the approval of the above recommendation and exection of the purchase agreements. Prior to any expenditure being incurred,the Information Technology Services Department has the responsibility to validate the availability of funds. Submitted for City Manager's Office by. Jay Chapa 5804 Valerie Washington 6192 Originating Business Unit Head: Reginald Zeno 8517 Kevin Gunn 2015 Additional Information Contact: Cynthia Garcia 8525 Ashley Kadva 2047 Expedited W w � CA N W O, O p 00 M O O O O cp F !A N M J L J Ln �a 10 O 10 O s H p N u a a O N W M N O O O '6 O D. O O O O. 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Q 4) to al In al aJ In al (n al 4) _ -g •�, � ca c '> a u a) a E o ° ° aXi c aXi 7 Q a s ° ra u� u i u u� L , u m v v u m o E � � \ 0 { » 2 \ \ \ \\ 2 ` 5 / E - \$ ) G { \ ( ° c £ e \ o \ \ \ _ - { e { , _ \ \ - ) 2 u \ k \ \ { / } - \o \ \\ j o § 2 o } z / Fu / o 3 2 lu \ \ 1E / } \ IS } [ ƒ _ \ 2 e \ ) § f � = -aj to [® { \ \ cL _ \ 2 / o - \ a) u \ > bn cL ƒ% \ \ ) § ¥{ / % � \\ \ \ D \ { \ _ / $ _ e ) - cL \ § / \ ) _ »aj K \ \ \ � C \ \ � �\ � \\ \ , : g 142 D cL \ � \\ \\ / �\ > ± k ) » ./ - cr | § 2 = § \ : _ )2 77 » a - \ \ ) \ (\ 11 - 2cr } 2za = 256;;2< } From: Estrada,Angela To: Soto.Vania Elizabeth Subject: FW: World Wide Tech PO(Internal Service Request Ticket#120625) Date: Thursday, March 24, 2022 2:53:19 PM Attachments: image002.pno imaae004.pna image005.png imaae006.pna image007.png imaae008.pna image009.png Per your requets From: Paris,Taylor Sent: Friday, March 11, 2022 2:51 PM To: Estrada, Angela <Angela.Estrada @fortworthtexas.gov> Subject: RE: World Wide Tech PO(InternaI Service Request Ticket#120625) 1 think you can just route the SOW for signature. Taylor C. Paris Assistant City Attorney 200 Texas Street Fort Worth,Texas 76102 Tel:817-392-6285 Taylor_Paris4fortworthtexas_gov City of Fort Worth Working together to build a strong community. 1bu%buH. RECIPIENTS-PLEASE CONTACT ME PRIOR TO FORWARDING MESSAGES DESIGNATED AS ATTORNEY-CLIENT COMMUNICATIONS. This e-mail and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed.This communication may contain material protected by the attorney-client privilege.If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient,be advised that you have received this e-mail in error and that any use,dissemination,forwarding,printing,or copying of this e-mail is strictly prohibited.If you have received this e-mail in error, please immediately notify Taylor C.Paris at the City of Fort Worth City Attorney's Office(817)392-6285. From: Estrada, Angela <Angela.Estrada CcDfortworthtexas.gov> Sent: Friday, March 11, 2022 2:16 PM To: Paris,Taylor<Taylor.ParisPfortworthtexas.gov> Subject: FW: World Wide Tech PO(Internal Service Request Ticket#120625) Taylor, the vendor is telling me the SOW page needs signature and it was missed during routing. Do I have to do another amendment to get signature? CSCO 56194 and 56412 Thanks, Angela Estrada From: Giddings,Tabitha A Sent: Friday, March 11, 2022 2:11 PM To: Estrada, Angela <Angela.Estrada laDfortworthtexas.gov> Subject: FW: World Wide Tech PO(Internal Service Request Ticket#120625) From: Henne,Jake [mailto:Jake.HennePwwt.com] Sent: Friday, March 11, 2022 2:02 PM To: Giddings,Tabitha A<Tabitha.Giddings(@fortworthtexas.gov> Cc: Lee, Bobby<Bobby11eePfortworthtexas.gov> Subject: Re: World Wide Tech PO(Internal Service Request Ticket#120625) CAUTION:This email originated from outside of the City of Fort Worth email system. Do not click any links or open attachments unless you recognize the sender and know the content is safe. Good Morning Tabitha, I noticed after opening the documents that the Statement of Work (SOW) is not signed. Can you please have the SOW signed?This is required to acknowledge customer agreement to the specific terms of this engagement. Regards, Jake Jake Henne Client Manager I TX SLED World Wide Technology 7600 Windrose Ave, Suite G230 I Plano,TX 75024 215-375-8200 lake.hennen-wwt.com QQ00 From:Jacob Henne <Jake.Henne(@wwt.com> Date: Friday, March 11, 2022 at 8:58 AM To: "Giddings, Tabitha A" <Tabitha.Giddings(@fortworthtexas.gov> Cc: "Lee, Bobby" <Bobb)l.Lee(cDfortworthtexas.gov> Subject: Re: World Wide Tech PO(Internal Service Request Ticket#120625) Good Morning Tabitha, Thank you! Confirming receipt of the PO. Regards, Jake VAFO 4F Jake Henne Client Manager I TX SLED World Wide Technology 7600 Windrose Ave, Suite G230 I Plano,TX 75024 215-375-8200 iake.henne cni wwt.com u From: "Giddings, Tabitha A" <Tabitha.Giddings(cDfortworthtexas.gov> Date: Friday, March 11, 2022 at 8:41 AM To:Jacob Henne <Jake.Hennena wwt.com> Cc: "Lee, Bobby" <Bobby.Lee(@fortworthtexas.gov> Subject: World Wide Tech PO(Internal Service Request Ticket#120625) Good morning, I am following up with you to ensure you received the attached Purchase Order(s). Please find the purchase order(s) requested above as a back up to ensure the order is received. • 2 attachments totaled ***Please forward all invoices with the full PO (purchase order) number (i.e. FW004-000000xxxx) listed on the invoice to Suaglierinvoices aafortworthtexas.gov and copy Tabitha.gid�dingsafortworthtexas.gov.****** Tabitha Giddings Administrative Technician Department of Information Technology Solutions-Finance 275 W. 13" St. Fort Worth, TX 76102 Phone (817) 392-6056 Email Tabitha._iddinasQfortworthtexas.aovov City of Fort Worth— Working together to build a strong community FoRTWORTH,