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HomeMy WebLinkAboutContract 57880 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD CSC No. 57880 GT TECHNOLOGY SOLUTIONS Managed Services Statement of Work By and Between GTS Technology Solutions 9211 Waterford Centre Blvd. Ste. 125 Austin, TX, 78758 And City of Fort Worth 275 W. 13t"St. Fort Worth, TX 76102 Phone: (817) 392-8955 Submission Date: 04/22/2022 OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD ExecutiveSummary.............................................................................................................................................3 Background.........................................................................................................................................................3 ServicesOverview...............................................................................................................................................3 Definitions ..........................................................................................................................................................3 Statementof Work..............................................................................................................................................4 Audio-Visual Managed Services..........................................................................................................................4 Audio-Visual Support..........................................................................................................................................4 Audio-Visual Equipment Standards....................................................................................................................5 Audio-Visual Processes and Procedures.............................................................................................................5 Special Support and Account Administration.....................................................................................................6 Special Support and Account Administration.....................................................................................................7 FixedPricing and Invoicing..................................................................................................................................8 Warranty.............................................................................................................................................................9 CommunicationPlan.........................................................................................................................................10 GTSRepresentatives.........................................................................................................................................10 Schedule...........................................................................................................................................................11 ChangeManagement........................................................................................................................................12 Hardware Lifecycle Management/Asset Recovery Services ...........................................................................14 Termsand Conditions.......................................................................................................................................15 Authorization and Acceptance..........................................................................................................................15 Page 2 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD EXECUTIVE SUMMARY BACKGROUND The City of Fort Worth is seeking to enhance their support process, improve implementation procedures and standardize the Audio-Visual capabilities throughout the City. As such, the City has engaged GTS to provide an augmented support model for onsite support of its'Audio-Visual infrastructure. SERVICES OVERVIEW City of Fort Worth ("Customer")hereby engages GTS Technology Solutions("GTS")to perform the services specified herein (the "Services"). This agreement defines the End-user Managed Services provided by GTS. The term of this agreement begins 07/20/2022 and ends 03/05/2024. Annual terms begin 03/06/2023 and end 03/05/3024 with the option to renew for two (2)additional (1)year extensions. DEFINITIONS Audio-Visual: Audio-Visual (AV) equipment; for example: projectors, monitors, video conferencing, conference audio, presentation devices, and digital signage. Change Order: A written and signed request by either party requesting change to the set of services or deadlines provided under this SOW.All Change Orders must be executed by both parties in accordance with the Change Management Process described in this SOW. Effective Date:The date upon which the Customer signs and accepts all GTS contract documentation. Incident:An unplanned interruption to an IT service or endpoint,or a reduction in the quality of an IT service or device. Example: Monitor will not turn on; Projector will not display my laptop. Knowledgebase: A self-service library for information about a product, process, or service. Used to document resolutions to common IT issues,or procedures for accomplishing frequent IT tasks. MAC: Move, Add, Change; reference to the process of relocating, installing new, or modifying a PC computer setup. Problem: The cause of one or more end-users reporting incidents with similar symptoms. Example: Projector frequently losing HDMI connection. Request: A formal request from a user for something to be provided. Example: "I need PowerPoint assistance for a meeting; I need a new projector." Services:The complete set of services to be performed by GTS described in this Statement of Work"SOW". Page 3 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD STATEMENT OF WORK AUDIO-VISUAL MANAGED SERVICES The following Audio-Visual Managed Services offering outlines augmented IT services for the Customer. GTS will work on behalf of the Customer to provide Audio-Visual installation and support at all Customer facilities. GTS personnel will interact with Customer IT staff and relevant departments to support existing and future technologies in alignment with overall Customer objectives. AUDIO-VISUAL SUPPORT Audio-Visual Support services include installation of new hardware and related components, general configuration, and connectivity support to presentation sources as applicable. This service includes remediation &support for existing Customer AV equipment and installations. The primary function of GTS Technicians is to perform AV installation and support. Other IT initiatives based on customer discretion. As a secondary responsibility,GTS Technicians will be available to assist with other Customer initiatives such as Moves, Adds and Changes (MACS) as prescribed by ITS Leadership. Audio-Visual Support: ➢ General AV Support;for example; connecting computers to presentation equipment, troubleshooting AV display output,assist with selection of proper input or interface ➢ Perform onsite troubleshooting and resolution activities for authorized end-users ➢ Facilitate Knowledge Base Article creation as a deliverable to the Customer; thoroughly document all processes, troubleshooting steps taken, and detail resolution to aid in future knowledge transfer. ➢ Support for installed AV equipment; projectors,video monitors, video conferencing, digital signage,or interactive displays ➢ As AV workload permits,GTS Technicians will be available to support other Customer ITS initiatives where skillsets align to customer needs ➢ AV Support Services will be provided during standard Business Hours of Monday through Friday from 5:00 AM until 5:00 PM unless a mutually agreed upon schedule is created for specific deployment efforts ➢ AV Support personnel will maintain functional job knowledge and relevant skills while being adaptive to City systems or process changes ➢ GTS Technicians will be required to pass and maintain CAS background clearance Assumptions: ➢ GTS will propose resolutions to existing issues which will be cost-effective and practical,related to the scope of support offered under the MSA ➢ GTS will provide IT equipment to all GTS personnel and subcontractors ➢ GTS personnel will utilize GTS,or personally owned transportation to perform all Customer tasks ➢ Customer will provide work space, appropriate rights and/or permissions, and network connectivity for GTS personnel housed at Customer Facilities to support staff's day to day duties to include but not limited to desk, phone,connectivity and power necessary for IT equipment ➢ Customer will provide recommendations for software solutions that enhance or automate GTS services support Page 4 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD AUDIO-VISUAL Support Cont. GTS will seek to standardize the Audio-Visual by working with city ITS and reviewing standards annually. GTS will work with City of Ft. Worth on to define and scope AV standardization for the following but not limited to: ➢ Large and small conference rooms ➢ Office Space ➢ Libraries ➢ Fire Stations ➢ Golf Courses ➢ Community Center ➢ Convention Center GTS will provide Managed Audio-Visual support for the following: ➢ Display installation and trouble shooting ➢ Projector installation and trouble shooting ➢ Digital Signage and trouble shooting ➢ Audio speakers,amplifier, microphone, DSP ➢ Broadcast integration ➢ Paging Systems ➢ Scope and Design Services AUDIO-VISUAL EXCLUSIONS ➢ Crestron Programming ➢ Fiber run ➢ Power ➢ Locution AUDIO-VISUAL PROCESSES AND PROCEDURES GTS will seek to enhance Audio-Visual implementation processes and procedures for the Customer. This will include an initial assessment of existing Customers AV hardware deployments, procurement of new hardware, installations,and support services. Existing AV implementations will be reviewed and remediated to meet established standards and cable management. For new AV installations, GTS Technicians will scope, and solution AV needs based upon Customer standards; as well as determine power and networking requirements. Orders will be validated and placed in accordance with established procurement procedures. Customer will be responsible for all required power and network installations. GTS will work with the Customer to ensure installation locations for AV can safely support requested hardware; GTS and Customer will coordinate together to determine responsible course of action/remediation,when necessary. Equipment will be shipped to GTS Integration Facility and delivered to customer facilities for staging and installation by GTS AV technicians. Documentation will be provided for all AV equipment on an as deployed basis,as well as instructions for the operation of all GTS installed equipment. GTS will follow city SLA's when responding to ticketed incidents.Any project that requires more than 2 techs for 6 hours could result in additional services charges. Page 5 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD SPECIAL SUPPORT AND ACCOUNT ADMINISTRATION GTS and Customer will each assign resources to coordinate the activities to be performed under this SOW. GTS will assign a Program Manager to oversee all services described under this SOW, as well as, A/V technicians to perform the deployments. The GTS Program Manager will serve as the primary point-of contact for all communications and any modification to the scope, requirements, or responsibilities under this SOW. GTS Program Manager Responsibilities: ➢ Will serve as Primary Point of Contact for Customer operations ➢ Will maintain functional job knowledge and relevant skills related to City systems and processes ➢ Will be responsible for peer-engagement with Customer and City departments for project planning and growth ➢ Ensure staff execute daily activities in accordance with overall vision of Customer ITS Leadership ➢ Provide updates during Quarterly Business Review"QBR"to relevant Management Teams ➢ Initiate and manage Customer assigned projects with relation to respective groups ➢ Ensure Customer performs its responsibilities as defined in the SOW,where applicable ➢ Manage the resolution of issues to/from ITS Governance related to GTS Technicians and/or Customer End-Users ➢ Facilitate meetings to communicate roles and responsibilities, review assumptions and requirements,and schedule activities ➢ Provide Monthly Reporting to Customer designee(s) ➢ Coordinate manufacturer roadmap for hardware replacement and refresh as part of QBR ➢ Manage employees and subcontractors of GTS ➢ Manage all contractual and legal aspects of the account. Serve as central point of contact for all service delivery related issues ➢ Facilitate Change Requests for existing services or proposed services which are in addition to or outside the scope of services provided under the Agreement ➢ Facilitate escalation of communications between GTS and Customer as needed to engage appropriate management levels ➢ Provide reports to Customer on a periodic basis,as mutually agreed,with respect to the Services being performed under the Agreement ➢ Manage and coordinate the hardware selection, installation and priority with IT Governance/ End-User Customer, schedule support activity, prioritize and control installation / support resource's daily activities ➢ Scale and staff adequate resources to meet timeframes for applicable Services ➢ Work with Customer's Program Manager and other Customer representatives to resolve deployment issues ➢ Provide service level metric reporting as defined by Customer ➢ Use standard industry recognized project management tools and methodologies ➢ Employ a regular reporting mechanism to identify project tasks,next steps,and potential problems ➢ Make any changes associated with the project in compliance with the Customer's Change Management Process and participate in Customer CM process as required ➢ Manage the escalation of issues between GTS Technicians and the Customer to a mutually agreed upon resolution In the event the Customer determines in good faith that the continued assignment of a GTS resource is not in the best interest of the Customer (and provided the basis for such determination is not prohibited by law), the Customer will notify and consult with GTS accordingly. Upon such consultation, GTS will have a Page 6 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD reasonable period in which to investigate the matters stated in such notice, discuss its findings with the Customer and resolve any problems. SPECIAL SUPPORT AND ACCOUNT ADMINISTRATION Customer Responsibilities: Customer resource will work with the GTS Program Manager and designated representatives to support the activities in the Agreement.These responsibilities include, but are not limited to: Provide requirements and technical data needed for Projects& Services Customer will be responsible for providing a resource to assist with coordination and identify specific contacts across the city requiring A/V deployments and refreshes. Ensure all necessary Customer resources are available when needed including technical contacts Customer will be responsible for installation of power and network,for a project Provide Executive support for any issues that cannot be resolved by Program Manager Provide GTS with access to Customer facilities and systems to provide Services as described in the SOW Facilitate escalation of communications between GTS and the Customer as needed to engage appropriate management levels and to obtain approvals GTS Dress Code: GTS and/or its subcontracts must adhere to the following dress code during the performance of Services under the Agreement: Attire must be clean and pressed Acceptable attire is a pressed shirt or polo,khaki's or slacks and appropriate closed toe shoes Unacceptable attire includes, but is not limited to,torn or soiled clothing of any kind,t-shirts, sunglasses, jeans, and hats or any clothing showing a non-acceptable manufacturer product (i.e.alcohol or drug logos) Page 7 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD INVOICINGFIXED PRICING AND General. Pricing for Standard Services provided under this Agreement is set forth under Fixed Pricing and Invoicing.All Projects will be reviewed on an individual case basis for pricing and approvals. Fixed Services. The following sets forth the Pricing for Fixed Services as of the Effective Date.The table defines the cost for support for the services being performed in accordance with the guidelines herein this Statement of Work. Table A-1: Service Type Monthly Cost Contract Term Total Contract Audio-Visual Managed $24,805.51 20 Months $496,110.20 Services Pricing.The above pricing has been proposed in accordance with DIR-CPO-4754 Cost of Living.GTS reserves the right to review and propose cost of living increases on an annual basis. Invoicing.GTS shall provide monthly invoices that accurately reflect services that are properly: 1. Authorized and performed by the Designated Customer Representative 2. Delivered and accepted by Customer 3. Charged on a timely basis in accordance with the terms and provisions of theAgreement 4. Bill shall accurately reflect services for which payment is sought and the period by which they were performed. Form of other Bills or Requests for Payment.GTS shall bill Customer using a single summary invoice with detailed support attachments that are clear and simple for payment of services provided,with GTS stated as the sole billing entity without reference to any subcontractor hired by GTS.The single summary invoice shall clearly identify services rendered.The single summary invoice shall include the billing cycle dates, a distinct GTS invoice number, GTS remit address,a summary of the current monthly by service component and identifying information required by the Customer which shall be clarified during the initial implementation phase of the Agreement.Such bills and support documentation shall be sent electronically as well as hardcopies mailed or delivered to: Customer,ATTN: IT Finance, 275 W. 13t"St. Fort Worth,TX 76102. Billing Entities.All bills to the Customer shall state GTS as the sole provider/billing entity and the Customer as sole customer of GTS. GTS shall not bill on behalf of any other entity or make any reference to any subcontractor of GTS. Page 8 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD FIXED PRICING AND INVOICING Access to Billing Detail. Upon receiving written or electronic e-mail request, GTS shall promptly provide Customer all bills,statements,or other requests for payment,and any supporting documentation for such invoices. Invoices shall contain enough detail to enable the Customer to identify the specific charge for each service for which GTS is seeking payment. Documentation supporting each single summary invoice shall include the billing code,Customer purchase order number for each service GTS is seekingpayment Billing Cycle. The billing cycle is the calendar month.GTS shall deliver the single summary bill for payment by the 10th of each month after the end of the billing cycle corresponding to such request. Disputes. GTS shall acknowledge receipt and estimate any time needed to research all disputes and/or issues regarding customer billing within five (5) business days of receiving written notification (including electronic mail) of a dispute from Customer. GTS shall resolve disputes to the full satisfaction of both the GTS and the Customer within thirty (30) business days from the acknowledgement date of the dispute. The Customer reserves the right to hold payment, refuse payment or remit a reduced payment for any good faith disputes until resolved. The GTS shall process a separate credit invoice for any dispute that results in a credit within ten (10) business days upon resolution of the dispute. WARRANTY AND DEFECT MAINTENANCE Any Products delivered to Customer by GTS under this SOW are delivered without warranty of any kind from GTS. GTS does not make and expressly disclaims any and all warranties and representations of any kind or nature with respect to any Products.This disclaimer includes any warranties of non-infringement or otherwise. Customer's only warranties for Products are the applicable manufacturer's warranties, if any. Page 9 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD COMMUNICATION PLAN GTS REPRESENTATIVES Dennis Ware7 Project Manager 214-356-5084 Dennis.Ware@gts-ts.com Sean Caldwell Director of Managed 469 499 1177 Sean.Caldwell@gts-ts.com Services Amy Rathbun Account Executive 512-826-8000 Amy.Rathbun@gts-ts.com Steven Hill Senior AV Technician 817-217-1992 Steven.Hill@gts-ts.com Page 10 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD SCHEDULE Type of Prepared By/ Distribution Purpose of Communication Frequency Information Chaired By Participants Project Plan PM Project Team, Articulate project At project start-up PM background,scope, roles/responsibilities, risk, deliverables, schedule, staffing,communication,and close-out. Project PM Project Team, Document and monitor key As Needed Schedule Sponsor, tasks, milestones,and Customer, resources. PM Kick Off PM Project Team, Used to clarify goals and Once at start-up Meeting PM objectives, individual roles and responsibilities, interdependencies Weekly Status PM Project Team, Discuss status, issues,and Weekly Sponsor, concerns related to the Customer, Project PM Change PM Project Team, Communicate, receive As Needed Requests Program Staff, approval,and document Project status of all change requests. Sponsor, PM Page 11 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD CZZ= General. Acceptance of any Equipment, Software, or Services shall be effective when the Designated Customer Representative has accepted such Equipment, Software,or Service pursuant to the Customer's Communication and Information Services Standard for Change Management When GTS or Customer determines that a change is necessary to refine a process, procedure, or specific responsibility identified in this SOW,the party proposing the change will document the request using the change request form provided. The request will be presented in a change management meeting where both parties will mutually agree to accept or reject the change request. This change management meeting will be within 5 business days of the request. A conference call between both parties that addresses the change request will be considered a change management meeting as long as both parties are present. The receiving party will review the proposed Change Request and determine whether the change is acceptable or requires modifications. Both parties will review the proposed Change Request and will (i) approve it, (ii) agree to further investigation, or(iii) reject it ("Change Management Process").When the parties agree to the change, they will sign the Change Request, which upon signing by both parties will constitute authorization to implement the change. Acceptance.The Customer shall either accept or reject GTS's Services or Work Product within a reasonable number of days from performance. For this Project SOW, Services or Work Product shall be accepted or rejected within 25 days from performance. Services or Work Product will be deemed acceptable to the Customer if it conforms in all material respects with Services described in this SOW. GTS will have full responsibility for the deliverables and the tasks listed in this SOW. All work products will be submitted to the Customer PM for acceptance and approval.The Customer PM may request that a deliverable outline be submitted for approval prior to work commencing on the deliverable.All correspondence and documentation will be delivered in both paper and electronic format unless otherwise agreed to by GTS and the Customer PM. The Customer will complete a review of each submitted deliverable within five work days from the date of receipt. Customer feedback which indicates revisions to a deliverable are required will be addressed and re-submitted by GTS within ten work days unless approval (in writing)for a different length of time is obtained from the Customer PM or designate. The Customer will either accept or reject the GTS's Services or Work Product within a reasonable number of days from performance. For this Project SOW, Services or Work Product will be accepted or rejected within 5 days from performance completion date. Failure to provide acceptance or rejection within 5 days will be considered acceptance of the deliverable. If Customer gives notice of rejection,then GTS will have an additional ten (10) days,within which to cure any deficiencies identified in writing by the Customer. Page 12 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD CHANGE MANAGEMENT Change#001 Between: GTS CUSTOMER Priority(select one) Low,Medium,High Client Name Date Change Manager Related Issue# CONTACT INFORMATION Prepared by Phone Email Change Owner Phone Email Client/Contractor Phone Email Contact DESCRIPTION OF EXISTING STATE❑ Details: REQUESTED IMPACT— Quality or Related SOW Section CHANGE❑ Cost Schedule Quantity Details: I M PACT❑ Details: Total Cost of this Paid By—> CUSTOMER GTS Change (keep all that apply) GTS CUSTOMER Signature Signature Name Name Page 13 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD HARDWARE . . General. GTS will provide IT asset recovery services(ARS)for Customer AV hardware and related accessories to be recycled, refurbished and/or resold; for equipment covered under this SOW. GTS will provide all requested documentation for the Customer to review as these services are being completed in accordance with existing contract Terms & Conditions. GTS will provide a 50/50 Net Revenue Share based on assets that have been recycled, refurbished and/or resold. Scope.This section articulates the activities and services that will be considered in scope for GTS for the duration of this contract. Transport Legacy AV Systems from customer site(s)to GTS warehouse or partner facility Customer has the right to waive or keep certain equipment if desired by responsible party/department Assigned Customer representative to confirm equipment is eligible for GTS ARSprocess Accept/cover risk of loss for hardware while in Service Provider's possession;if loss should occur,Customer will be reimbursed for 50%of recycled value based upon third party batch assessment Provide Customer ITS an inventory report of serialized equipment&general counts for other equipment and/or related peripherals collected GTS will identify AIRS Partner(s)and their methods/polices for hard drive destruction or asset recycling based upon components, if applicable Customer Responsibility. Customer will provide GTS with a list of elements needed in the report e.g., make, model,TAG number, Asset Number, etc. Customer will provide GTS with list of make and model of serialized assets for pickup. Revenue Share.GTS will provide a net 50/50 revenue share with Customer,after ALL costs,fees&services performed have been assessed and covered in full.Associated fees&services which occur during the AIRS process may include the following items:transportation,warehousing,equipment rental, related time& materials,and 3rd party services.GTS will provide a monthly reimbursement based on that final amount to Customer by the 15th of each month.GTS will not seek reimbursement from the Customer for any AIRS batch that does not generate positive net revenue. Payment Terms.GTS will coordinate with Customer IT Finance to determine reimbursement allocation and format. Page 14 DocuSign Envelope ID:C5F29E00-BF26-46C5-949A-429BD4F6EEBD This SOW has been proposed in accordance with contract DIR-CPO-4754 and shall comply with the related Terms and Conditions as listed on the Texas Department of Information Resources website. The term of this agreement is for twenty(20) months with two(2) one(1)year extensions. GTS Technology Solutions City of Fort Worth DocuSigned by: Signature: Signature: Valerie.Washington(Jul 22,202215:54 CDT) - Name: Britta Butler Name: Valerie Washington Title: Executive VP Title: Assistant City Manager Date: 4/27/2022 Date: Jul 22, 2022 Upon execution,please submit signed document to Juli.PrimeauxJuli.Primeaux@gts-ts.comts.com. Page 15 ADDENDUM TO MANAGED SERVICES STATEMENT OF WORK BETWEEN THE CITY OF FORT WORTH AND GTS TECHNOLOGY SOLUTIONS,INC. This Addendum to Manages Services Statement of Work ("Addendum") is entered into by and between GTS Technology Solutions, Inc. ("Vendor") and the City of Fort Worth ("City"), collectively the"parties." The Contract documents shall include the following: 1. The Managed Services Statement of Work; and 2. This Addendum. Notwithstanding any language to the contrary in the attached Managed Services Statement of Work(the"Agreement"),the parties stipulate by evidence of execution of this Addendum below by a representative of each party duly authorized to bind the parties hereto,that the parties hereby agree that the provisions in this Addendum below shall be applicable to the Agreement as follows: I. Term. The Agreement shall commence upon the July 20, 2022 ("Effective Date") and shall expire no later than March 05, 2024 ("Expiration Date"), unless terminated earlier in accordance with the provisions of this Agreement or otherwise extended by the parties. This Agreement may be renewed for Two (2) one year renewal periods at the City's option, each a "Renewal Term." The City shall provide Vendor with written notice of its intent to renew at least thirty(30) days prior to the end of each term. 2. Termination. a. Convenience. Either City or Vendor may terminate the Agreement at any time and for any reason by providing the other party with 30 days written notice of termination. b. Breach.If either party commits a material breach of the Agreement,the non- breaching Party must give written notice to the breaching party that describes the breach in reasonable detail. The breaching party must cure the breach ten (10) calendar days after receipt of notice from the non-breaching party, or other time frame as agreed to by the parties. If the breaching party fails to cure the breach within the stated period of time, the non-breaching party may, in its sole discretion, and without prejudice to any other right under the Agreement, law, or equity, immediately terminate the Agreement by giving written notice to the breaching party. C. Fiscal Funding Out. In the event no funds or insufficient funds are appropriated by City in any fiscal period for any payments due hereunder, City will notify Vendor of such occurrence and the Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to the City of Addendum Page 1 of 14 any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds have been appropriated. d. Duties and Obligations of the Parties. In the event that the Agreement is terminated prior to the Expiration Date, City shall pay Vendor for services actually rendered up to the effective date of termination and Vendor shall continue to provide City with services requested by City and in accordance with the Agreement up to the effective date of termination. Upon termination of the Agreement for any reason, Vendor shall provide City with copies of all completed or partially completed documents prepared under the Agreement. In the event Vendor has received access to City information or data as a requirement to perform services hereunder, Vendor shall return all City provided data to City in a machine readable format or other format deemed acceptable to City. 3. Attorneys' Fees, Penalties, and Liquidated Damages. To the extent the attached Agreement requires City to pay attorneys' fees for any action contemplated or taken, or penalties or liquidated damages in any amount, City objects to these terms and any such terms are hereby deleted from the Agreement and shall have no force or effect. 4. Law and Venue.The Agreement and the rights and obligations of the parties hereto shall be governed by, and construed in accordance with the laws of the United States and state of Texas, exclusive of conflicts of laws provisions. Venue for any suit brought under the Agreement shall be in a court of competent jurisdiction in Tarrant County,Texas.To the extent the Agreement is required to be governed by any state law other than Texas or venue in Tarrant County, City objects to such terms and any such terms are hereby deleted from the Agreement and shall have no force or effect. 5. Linked Terms and Conditions. If the Agreement contains a website link to terms and conditions,the linked terms and conditions located at that website link as of the effective date of the Agreement shall be the linked terms and conditions referred to in the Agreement. To the extent that the linked terms and conditions conflict with any provision of either this Addendum or the Agreement, the provisions contained within this Addendum and the Agreement shall control. If any changes are made to the linked terms and conditions after the date of the Agreement, such changes are hereby deleted and void. Further, if Vendor cannot clearly and sufficiently demonstrate the exact terms and conditions as of the effective date of the Agreement, all of the linked terms and conditions are hereby deleted and void. 6. Insurance. The City is a governmental entity under the laws of the state of Texas and pursuant to Chapter 2259 of the Texas Government Code, entitled "Self-Insurance by Governmental Units," is self-insured and therefore is not required to purchase insurance. To the extent the Agreement requires City to purchase insurance, City objects to any such provision, the parties agree that any such requirement shall be null and void and is hereby deleted from the Agreement and shall have no force or effect. City will provide a letter of self-insured status as requested by Vendor. Addendum Page 2 of 14 7. Sovereign Immunity. Nothing herein constitutes a waiver of City's sovereign immunity. To the extent the Agreement requires City to waive its rights or immunities as a government entity; such provisions are hereby deleted and shall have no force or effect. 8. Limitation of Liability and Indemnity. To the extent the Agreement, in any way, limits the liability of Vendor or requires City to indemnify or hold Vendor or any third party harmless from damages of any kind or character, City objects to these terms and any such terms are hereby deleted from the Agreement and shall have no force or effect. 9. IP Indemnification. Vendor agrees to indemnify, defend, settle, or pay, at its own cost and expense, including the payment of attorney's fees, any claim or action against the City for infringement of any patent, copyright, trade mark, service mark, trade secret, or other intellectual property right arising from City's use of the Deliverable(s), or any part thereof, in accordance with the Agreement, it being understood that the agreement to indemnify, defend, settle or pay shall not apply if City modifies or misuses the Deliverable(s). So long as Vendor bears the cost and expense of payment for claims or actions against the City pursuant to this section 8,Vendor shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, City shall have the right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect the City's interest, and City agrees to cooperate with Vendor in doing so.In the event City,for whatever reason, assumes the responsibility for payment of costs and expenses for any claim or action brought against the City for infringement arising under the Agreement, the City shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, Vendor shall fully participate and cooperate with the City in defense of such claim or action. City agrees to give Vendor timely written notice of any such claim or action,with copies of all papers City may receive relating thereto. Notwithstanding the foregoing,the City's assumption of payment of costs or expenses shall not eliminate Vendor's duty to indemnify the City under the Agreement. If the Deliverable(s), or any part thereof, is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, Vendor shall, at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use the Deliverable(s); or (b) modify the Deliverable(s) to make them/it non-infringing, provided that such modification does not materially adversely affect City's authorized use of the Deliverable(s); or (c) replace the Deliverable(s) with equally suitable, compatible, and functionally equivalent non-infringing Deliverable(s) at no additional charge to City; or (d) if none of the foregoing alternatives is reasonably available to Vendor, terminate the Agreement, and refund all amounts paid to Vendor by the City, subsequent to which termination City may seek any and all remedies available to City under law. VENDOR'S OBLIGATIONS HEREUNDER SHALL BE SECURED BY THE REQUISITE INSURANCE COVERAGE REQUIRED BY CITY. 10. Data Breach. Vendor further agrees that it will monitor and test its data safeguards from time to time, and further agrees to adjust its data safeguards from time to time in light of relevant circumstances or the results of any relevant testing or monitoring. If Vendor suspects or becomes aware of any unauthorized access to any financial or personal Addendum Page 3 of 14 identifiable information ("Personal Data") by any unauthorized person or third party, or becomes aware of any other security breach relating to Personal Data held or stored by Vendor under the Agreement or in connection with the performance of any services performed under the Agreement or any Statement(s)of Work("Data Breach"),Vendor shall immediately notify City in writing and shall fully cooperate with City at Vendor's expense to prevent or stop such Data Breach. In the event of such Data Breach, Vendor shall fully and immediately comply with applicable laws,and shall take the appropriate steps to remedy such Data Breach. Vendor will defend, indemnify and hold City, its Affiliates, and their respective officers, directors, employees and agents, harmless from and against any and all claims, suits, causes of action, liability, loss, costs and damages, including reasonable attorney fees, arising out of or relating to any third party claim arising from breach by Vendor of its obligations contained in this Section, except to the extent resulting from the acts or omissions of City. All Personal Data to which Vendor has access under the Agreement, as between Vendor and City, will remain the property of City. City hereby consents to the use, processing and/or disclosure of Personal Data only for the purposes described herein and to the extent such use or processing is necessary for Vendor to carry out its duties and responsibilities under the Agreement,any applicable Statement(s)of Work, or as required by law. Vendor will not transfer Personal Data to third parties other than through its underlying network provider to perform its obligations under the Agreement, unless authorized in writing by City. Vendor's obligation to defend, hold harmless and indemnify City shall remain in full effect if the Data Breach is the result of the actions of a third party. All Personal Data delivered to Vendor shall be stored in the United States or other jurisdictions approved by City in writing and shall not be transferred to any other countries or jurisdictions without the prior written consent of City. 11. No Mandatory Arbitration. To the extent the Agreement requires mandatory arbitration to resolve conflicts, City objects to these terms and any such terms are hereby deleted from the Agreement and shall have no force or effect. 12. Insurance. Vendor agrees that insurance coverage provided to City by Vendor is sufficient for purposes of the Agreement only. 13. No Debt. In compliance with Article 11 § 5 of the Texas Constitution, it is understood and agreed that all obligations of City hereunder are subject to the availability of funds. If such funds are not appropriated or become unavailable, City shall have the right to terminate the Agreement except for those portions of funds which have been appropriated prior to termination. 14. Public Information. City is a government entity under the laws of the State of Texas and all documents held or maintained by City are subject to disclosure under the Texas Public Information Act. To the extent the Agreement requires that City maintain records in violation of the Act, City hereby objects to such provisions and such provisions are hereby deleted from the Agreement and shall have no force or effect. In the event there is a request for information marked Confidential or Proprietary, City shall promptly notify Vendor. It will be the responsibility of Vendor to submit reasons objecting to disclosure. A determination on whether such reasons are sufficient will not be decided by City, but by the Office of the Attorney General of the State of Texas or by a court of competent jurisdiction. Addendum Page 4 of 14 15. Addendum Controlling. If any provisions of the attached Agreement,conflict with the terms herein, are prohibited by applicable law, conflict with any applicable rule,regulation or ordinance of City,the terms in this Addendum shall control. 16. Network Access. a. City Network Access. If Vendor, and/or any of its employees, officers, agents, servants or subcontractors (for purposes of this section "Vendor Personnel"), requires access to the City's computer network in order to provide the services herein, Vendor shall execute and comply with the Network Access Agreement which is attached hereto as Exhibit"A" and incorporated herein for all purposes. b. Federal Law Enforcement Database Access. If Vendor, or any Vendor Personnel,requires access to any federal law enforcement database or any federal criminal history record information system, including but not limited to Fingerprint Identification Records System ("FIRS"), Interstate Identification Index System ("III System"),National Crime Information Center ("NCIC") or National Fingerprint File ("NFF"), or Texas Law Enforcement Telecommunications Systems("TLETS"),that is governed by and/or defined in Title 28, Code of Federal Regulations Part 20 ("CFR Part 20"), for the purpose of providing services for the administration of criminal justice as defined therein on behalf of the City or the Fort Worth Police Department,under the Agreement, Vendor shall comply with the Criminal Justice Information Services Security Policy and CFR Part 20, as amended, and shall separately execute the Federal Bureau of Investigation Criminal Justice Information Services Security Addendum. No changes, modifications, alterations, or amendments shall be made to the Security Addendum. The document must be executed as is, and as approved by the Texas Department of Public Safety and the United States Attorney General. 17. Immigration Nationality Act. Vendor shall verify the identity and employment eligibility of its employees who perform work under the Agreement, including completing the Employment Eligibility Verification Form (I-9). Upon request by City,Vendor shall provide City with copies of all I-9 forms and supporting eligibility documentation for each employee who performs work under the Agreement. Vendor shall adhere to all Federal and State laws as well as establish appropriate procedures and controls so that no services will be performed by any Vendor employee who is not legally eligible to perform such services. VENDOR SHALL INDEMNIFY CITY AND HOLD CITY HARMLESS FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS PARAGRAPH BY VENDOR, VENDOR'S EMPLOYEES,SUBCONTRACTORS,AGENTS,OR LICENSEES.City,upon written notice to Vendor, shall have the right to immediately terminate the Agreement for violations of this provision by Vendor. 18. No Boycott of Israel. If Vendor has fewer than 10 employees or the Agreement is for less than $100,000,this section does not apply. Vendor acknowledges that in accordance with Chapter 2270 of the Texas Government Code, City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the Addendum Page 5 of 14 company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company" shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this Addendum, Vendor certifies that Vendor's signature provides written verification to City that Vendor: (1) does not boycott Israel; and(2) will not boycott Israel during the term of the Agreement. 19. Right to Audit. Vendor agrees that City shall,until the expiration of three(3)years after final payment under the Agreement, have access to and the right to examine any directly pertinent books, documents, papers and records of Vendor involving transactions relating to the Agreement. Vendor agrees that City shall have access during normal working hours to all necessary Vendor facilities and shall be provided adequate and appropriate workspace in order to conduct audits in compliance with the provisions of this section. City shall give Vendor reasonable advance notice of intended audits. 20. Prohibition on Boycotting Energy Companies. Vendor acknowledges that in accordance with Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 13, § 2, the City is prohibited from entering into a contract for goods or services that has a value of$100,000 or more that is to be paid wholly or partly from public funds of the City with a company with 10 or more full-time employees unless the contract contains a written verification from the company that it: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of the contract. The terms "boycott energy company" and "company" have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg.,R.S., S.B. 13, § 2. To the extent that Chapter 2274 of the Government Code is applicable to this Agreement,by signing this Agreement,Vendor certifies that Contractor's signature provides written verification to the City that Contractor: (1) does not boycott energy companies; and(2)will not boycott energy companies during the term of this Agreement. 21. Prohibition on Discrimination Against Firearm and Ammunition Industries. Vendor acknowledges that except as otherwise provided by Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 19, § 1, the City is prohibited from entering into a contract for goods or services that has a value of$100,000 or more that is to be paid wholly or partly from public funds of the City with a company with 10 or more full-time employees unless the contract contains a written verification from the company that it: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate during the term of the contract against a firearm entity or firearm trade association. The terms"discriminate,""firearm entity"and"firearm trade association" have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code,as added by Acts 2021,87th Leg.,R.S.,S.B. 19, § 1. To the extent that Chapter 2274 of the Government Code is applicable to this Agreement,by signing this Agreement,Vendor certifies that Contractor's signature provides written verification to the City that Contractor: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2)will not discriminate against a firearm entity or firearm trade association during the term of this Agreement. 22. Insurance. Addendum Page 6 of 14 1.1. The Vendor shall carry the following insurance coverage with a company that is licensed to do business in Texas or otherwise approved by the City: I.I.I. Commercial General Liability: 1.1.1.1. Combined limit of not less than 52,000,000 per occurrence; 54,000,000 aggregate;or 1.1.1.2. Combined limit of not less than 51,000,000 per occurrence; 52,000,000 aggregate and Umbrella Coverage in the amount of 54,000,000. Umbrella policy shall contain a follow-form provision and shall include coverage for personal and advertising injury. 1.1.1.3. Defense costs shall be outside the limits of liability. 1.1.2. Statutory Workers' Compensation and Employers' Liability Insurance requirements per the amount required by statute. 1.1.3. Technology Liability(Errors&Omissions) 1.1.3.1. Combined limit of not less than 52,000,000 per occurrence; S4million aggregate or 1.1.3.2. Combined limit of not less than 51,000,000 per occurrence; 52,000,000 aggregate and Umbrella Coverage in the amount of 54,000,000. Umbrella policy shall contain a follow-form provision and shall include coverage for personal and advertising injury. The umbrella policy shall cover amounts for any claims not covered by the primary Technology Liability policy. Defense costs shall be outside the limits of liability. 1.1.3.3. Coverage shall include,but not be limited to,the following: 1.1.3.3.1. Failure to prevent unauthorized access; 1.1.3.3.2. Unauthorized disclosure of information; 1.1.3.3.3. Implantation of malicious code or computer virus; 1.1.3.3.4. Fraud, Dishonest or Intentional Acts with final adjudication language; 1.1.3.3.5. Intellectual Property Infringement coverage, specifically including coverage for intellectual property infringement claims and for indemnification and legal defense of any claims of intellectual property infringement, including infringement of patent, copyright, trade mark or trade secret, brought against the City for use of Deliverables, Software or Services provided by Vendor under this Agreement; Addendum Page 7 of 14 1.1.3.3.6. Technology coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, a separate policy specific to Technology E&O, or an umbrella policy that picks up coverage after primary coverage is exhausted. Either is acceptable if coverage meets all other requirements.Technology coverage shall be written to indicate that legal costs and fees are considered outside of the policy limits and shall not erode limits of liability. Any deductible will be the sole responsibility of the Vendor and may not exceed $50,000 without the written approval of the City. Coverage shall be claims-made, with a retroactive or prior acts date that is on or before the effective date of this Agreement. Coverage shall be maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance,or a full copy of the policy if requested, shall be submitted to the City to evidence coverage; and 1.1.3.3.7. Any other insurance as reasonably requested by City. 1.2. General Insurance Requirements: 1.2.1. All applicable policies shall name the City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials,agents, and volunteers in respect to the contracted services. 1.2.2. The workers' compensation policy shall include a Waiver of Subrogation (Right of Recovery)in favor of the City of Fort Worth. 1.2.3. A minimum of Thirty (30) days' notice of cancellation or reduction in limits of coverage shall be provided to the City. Ten(10)days' notice shall be acceptable in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City Attorney at the same address. 1.2.4. The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A-VII in the current A.M.Best Key Rating Guide,or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required, written approval of Risk Management is required. 1.2.5. Any failure on the part of the City to request required insurance documentation shall not constitute a waiver of the insurance requirement. 1.2.6. Certificates of Insurance evidencing that the Vendor has obtained all required insurance shall be delivered to and approved by the City's Risk Management Division prior to execution of this Agreement. (signature page follows) Addendum Page 8 of 14 [Executed effective as of the date signed by the Assistant City Manager below.] / [ACCEPTED AND AGREED:] City: Vendor: GTS Technology S tions Inc. BValerie.Wash in gton(Jut 22,202215:54 CDT) BV / f y Name: Valerie Washington Name:"irritta Bull Title: Assistant City Manager Title: Fxerutive Vice President Date: Jul 22, 2022 Date: 07/11/2022 CITY OF FORT WORTH INTERNAL ROUTING PROCESS: Approval Recommended: Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including By: ensuring all performance and reporting Name: Kevin Gunn requirements. Title: IT Solutions Director �Y�th i�Yree I�u�11,202214:42 CDT, Approved as to Form and Legality: By: Name: Cynthia Tyree Title: Sr. IT Solutions Manager By / aq' FORT Name: Taylor Paris City Secretary: �O�°°°°°°°° k Title: Assistant City Attorney �jo.o 00 O� 0 ° �o oAd ,76Ib1ed� e cf 60,Y,GG 0 V o ° Contract Authorization: By: Jannette S.Goodall(Ju123,202207:04 CDT) ��� 0 M": 22- /14/22 Name: Jannette S. Goodall d� °°°°po00°°° a Title: Acting City Secretary ��SEX Asap OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Addendum NETWORK ACCESS AGREEMENT This Network Access Agreement("Agreement") is made and entered into by and between the City of Fort Worth ("City"), a home rule municipal corporation organized under the laws of the State of Texas, and GTS Technology Solutions, Inc., ("Vendor"). 1. The Network. The City owns and operates a computing environment and network (collectively the "Network"). Vendor wishes to access the City's network in order to provide Managed Services for installation of Audio -Visual. In order to provide the necessary support, Vendor needs access to Internet, Intranet ITSM System, (the "Services"). 2. Grant of Limited Access.Vendor is hereby granted a limited right of access to the City's Network for the sole purpose of providing the Services. Such access is granted subject to the terms and conditions forth in this Agreement and applicable provisions of the City's Administrative Regulation D-7 (Electronic Communications Resource Use Policy), of which such applicable provisions are hereby incorporated by reference and made a part of this Agreement for all purposes herein and are available upon request. 3. Network Credentials. The City will provide Vendor with Network Credentials consisting of user IDs and passwords unique to each individual requiring Network access on behalf of the Vendor. If this access is being granted for purposes of completing services for the City pursuant to a separate contract,then,this Agreement will expire at the completion of the contracted services, or upon termination of the contracted services,whichever occurs first. Otherwise, access rights will automatically expire one (1)year from the date of this Agreement("Expiration Date"). ❑ Services are being provided in accordance with City Secretary Contract No. ("Contract") ❑ Services are being provided in accordance with City of Fort Worth PeopleSoft Contract No. . ("PSK#") ® Services are being provided in accordance with the Agreement to which this Access Agreement is attached. ("Contract") ❑ No services are being provided pursuant to this Agreement. 4. Renewal. This Agreement shall renew in accordance with the term of the Contract or PSK #. If there is no Contract or PSK #, this Agreement may be renewed annually by City, in its sole discretion, at the end of the Expiration Date and each renewal term thereafter. Notwithstanding the scheduled contract expiration or the status of completion of services, Vendor shall provide the City with a current list of officers, agents, servants, employees or representatives that require Network credentials on an annual basis. Failure to adhere to this requirement may result in denial of access to the Network and/or termination of this Agreement. 5. Network Restrictions. Vendor officers, agents, servants, employees or representatives may not share the City-assigned user IDs and passwords. Vendor acknowledges, agrees and hereby gives its authorization to the City to monitor Vendor's use of the City's Network in order to ensure Vendor's compliance with this Agreement. A breach by Vendor, its officers, Addendum Page 10 of 14 agents, servants, employees or representatives, of this Agreement and any other written instructions or guidelines that the City provides to Vendor pursuant to this Agreement shall be grounds for the City immediately to deny Vendor access to the Network and Vendor's Data, terminate the Agreement, and pursue any other remedies that the City may have under this Agreement or at law or in equity. 6. Termination.In addition to the other rights of termination set forth herein,the City may terminate this Agreement at any time and for any reason with or without notice, and without penalty to the City. Upon termination of this Agreement, Vendor agrees to remove entirely any client or communications software provided by the City from all computing equipment used and owned by the Vendor,its officers, agents,servants,employees and/or representatives to access the City's Network. 7. Information Security. Vendor agrees to make every reasonable effort in accordance with accepted security practices to protect the Network credentials and access methods provided by the City from unauthorized disclosure and use. Vendor agrees to notify the City immediately upon discovery of a breach or threat of breach which could compromise the integrity of the City's Network,including but not limited to,theft of Vendor-owned equipment that contains City-provided access software,termination or resignation of officers, agents, servants, employees or representatives with access to City-provided Network credentials, and unauthorized use or sharing of Network credentials. 8. LIABILITY AND INDEMNIFICATION. VENDOR SHALL BE LIABLE AND RESPONSIBLE FOR ALL DAMAGES THAT THE CITY MAY INCUR DIRECTLY ON ACCOUNT OF ANY BREACH OF THIS AGREEMENT BY VENDOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. THE CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, SHALL NOT BE LIABLE FOR ANY DAMAGES THAT VENDORMAY INCUR AS A RESULT OF THE CITY'S RESTRICTIONS TO OR DENIAL OF ACCESS TO VENDOR 'S DATA ON ACCOUNT OF ANY BREACH OF THIS AGREEMENT BY VENDOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES, OR FOR ANY REASONABLE SECURITY MEASURES TAKEN BY THE CITY. IN ADDITION, VENDORSHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, AND ALL CLAIMS, DEMANDS AND JUDGMENTS THEREFOR, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S) OR INTENTIONAL MISCONDUCT OF VENDOR, ITS OFFICERS,AGENTS, SERVANTS AND/OR EMPLOYEES. VENDOR,AT VENDOR 'S OWN COST OR EXPENSE,HEREBY AGREES TO INDEMNIFY,DEFEND AND HOLD HARMLESS THE CITY,ITS OFFICERS,AGENTS,SERVANTS AND/OR EMPLOYEES FROM AND AGAINST ANY CLAIM, LAWSUIT, DEMAND OR OTHER ACTION TO THE EXTENT THAT THE SAME ARISES FROM THE NEGLIGENT ACT(S) OR OMISSION(S) OR INTENTIONAL MISCONDUCT OF VENDOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. 9. Confidential Information. Vendor, for itself and its officers, agents, employees, and representatives, agrees that it shall treat all information provided to it by the City as Addendum Page 11 of 14 confidential and shall not disclose any such information to a third party without the prior written approval of the City. Vendor further agrees that it shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in any way. Vendor shall notify the City immediately if the security or integrity of any City information has been compromised or is believed to have been compromised. 10. Ri2ht to Audit. Vendor agrees that the City shall, during the initial term, any renewal terms, and until the expiration of three (3) years after termination or expiration of this contract,have access to and the right to examine at reasonable times any directly pertinent books, data, documents, papers and records, both hard copy and electronic, of the Vendor involving transactions relating to this Agreement. Vendor agrees that the City shall have access during normal working hours to all necessary Vendor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. The City shall give Vendor reasonable advance notice of intended audits.Vendor further agrees to include in all its subcontractor agreements hereunder a provision to the effect that the subcontractor agrees that the City shall, during the initial term, any renewal terms, and until expiration of three(3)years after termination or expiration of the subcontract,have access to and the right to examine at reasonable times any directly pertinent books, data, documents, papers and records, both hard copy and electronic, of such subcontractor involving transactions related to the subcontract, and further that City shall have access during normal working hours to all subcontractor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this paragraph. City shall give subcontractor reasonable notice of intended audits. 11. Agreement Cumulative. This Agreement is cumulative of and in addition to any written contracts, agreements, understandings or acknowledgments with the City signed by Vendor. This Agreement and any other documents incorporated herein by reference constitute the entire understanding and Agreement between the City and Vendor as to the matters contained herein regarding Vendor's access to and use of the City's Network. 12. Amendments.The terms of this Agreement shall not be waived, altered,modified, supplemented, or amended in any manner except by written instrument signed by an authorized representative of both the City and Vendor. 13. Assignment. Vendor may not assign or in any way transfer any of its interest in this Agreement. Any attempted assignment or transfer of all or any part hereof shall be null and void. 14. Severability. If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 15. Force Maieure. Each party shall exercise its best efforts to meet its respective duties and obligations as set forth in this Agreement, but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control (force majeure),including,but not limited to,compliance with any government law, ordinance or Addendum Page 12 of 14 regulation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots,material or labor restrictions by any governmental authority,transportation problems and/or any other similar causes. 16. Governing Law / Venue. This Agreement shall be construed in accordance with the laws of the State of Texas. If any action,whether real or asserted, at law or in equity,is brought on the basis of this Agreement, venue for such action shall lie in state courts located in Tarrant County, Texas or the United States District Court for the Northern District of Texas, Fort Worth Division. 17. Signature Authority. By affixing a signature below, the person signing this Agreement hereby warrants that he/she has the legal authority to bind the respective party to the terms and conditions in this agreement and to execute this Agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. The other party is fully entitled to rely on this warranty and representation in entering into this Agreement. [Signature Page Follows] Addendum Page 13 of 14 Executed effective as of the date signed by the Assistant City Manager below. FORT WORTH: City of Fort Worth Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract,including By: Valerie Washington(Ju 122,202215:54 CDT) ensuring all performance and reporting Name: Valerie Washington requirements. Title: Assistant City Manager Jul 22, 2022 �c� Date: By: Cyn�yree(Jul 11,2022 14:42 CDT) Approval Recommended: Name: Cynthia Tyree Title: Sr. IT Solutions Manger Approved as to Form and Legality: By: Name: Kevin Gunn Title: IT Solutions Director By: Attest: Name: Taylor Paris Title: Assistant City Attorney Contract Authorization: By: Jan netteS.Goodall(Ju123,202207:04CDT) M&C: 22-0467- /14/22 Name: Jannette Goodall oag4FORr��a Title: City Secretary O�000000-.04(� jJ 1.0 pvo g2d duo o*mod 000 VENDOR: �aa�hExASoAp GTS TXBritta Solutions By: Name: r Title: Executive Vice President Date: 0 711 112 02 2 OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Addendum Page 14 of 14 City of Fort Worth, Texas Mayor and Council Communication DATE: 06/14/22 M&C FILE NUMBER: M&C 22-0467 LOG NAME: 13PCOOP DIR-CPO-4754 AV MANAGED SUPPORT SERVICES TD IT SUBJECT (ALL)Authorize the Execution of a Purchase Agreement with GTS Technology Solution, Inc. for Audio Visual Managed Support Services Using the State of Texas Department of Information Resources Cooperative Contract DIR-CPO-4754, for an Amount Up to$198,444.08 for the Initial Eight Month Term,with Three One-Year Renewals for$297,666.12 each Renewal Year for the Information Technology Solutions Department RECOMMENDATION: It is recommended that City Council authorize execution of a purchase agreement with GTS Technology Solutions, Inc. for Audio Visual Managed Support Services using State of Texas Department of Information Resources Cooperative Contract DIR-CPO-4754, for an amount of up to$198,444.08 for the initial eight month term,with three one-year renewals for$297,666.12 each renewal year for the Information Technology Solutions Department. DISCUSSION: The Information Technology Solutions(ITS)Department will use the purchase agreement for the coordination, implementation and installation of technology services for audio visual needs to all City departments using Texas Department of Information Resources(DIR)contract DIR-CPO- 4754. Procurement for audio visual equipment will utilize a separate agreement. State law provides that a local government purchasing an item under a cooperative purchasing agreement satisfies State laws requiring that the local government seek competitive bids for purchase of the item. Cooperative contracts have been competitively bid to increase and simplify the purchasing power of local government entities across the State of Texas. In the event the DIR agreement is not renewed, staff would cease purchasing at the end of the last purchase agreement coinciding with a valid DIR agreement. If the City Council were to not appropriate funds for a future year, staff would stop making purchases when the last appropriation expires, regardless of whether the then-current purchase agreement has expired. The City will initially use the DIR contract to make purchases authorized by this Mayor&Council Communication(M&C). The Cooperative Contract is set to expire on March 5, 2026. If DIR-CPO-4754 is extended,this M&C authorizes the City to purchase managed services under the extended contract. If DIR-CPO-4754 is not extended but DIR executes a new cooperative contract with GTS Technology Solutions, Inc. and with substantially similar terms,this M&C authorizes the City to purchase the equipment and supplies under the new DIR contract. If this occurs, in no event will the City continue to purchase goods and services under the new agreement for more than two(2)years without seeking Council approval. DIR-CPO-4754 has an initial term through March 05, 2023. State law provide that a local government purchasing an item under a Cooperative Purchasing Agreement satisfies state laws requiring that the local government seek competitive bids for the purchase of the item. DIR-CPO-4754 has been competitively bid to increase and simplify the purchasing power of government entities. Funding is budgeted in the Other Contractual Services account of the ITS Other General Government Department's ITS Capital Fund. This agreement may be renewed for up to three one-year renewal terms at the City's option. This action does not require specific City Council approval provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during the renewal term. A M/WBE goal is not assigned when purchasing from an approved purchasing cooperative or public entity. This project will serve ALL COUNCIL DISTRICTS. FISCAL INFORMATION/CERTIFICATION: The Director of Finance certifies that funds are available in the current capital budget, as previously appropriated, in the ITS Capital Fund for the FY 21 AV/DS and the FY 22 AV/DS projects to support the approval of the above recommendation and award of the agreement. Prior to any expenditure being incurred,the Information Systems Department has the responsibility to validate the availability of funds. Submitted for City Manager's Office by: Reginald Zeno 8517 Valerie Washington 6192 Originating Business Unit Head: Anthony Rousseau 8338 Kevin Gunn 2015 Additional Information Contact: Cynthia Garcia 8525 Taylor Dean 7648