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HomeMy WebLinkAboutContract 59161CSC No. 59161 FORT WORTH CITY OF FORT WORTH VENDOR SERVICES AGREEMENT This VENDOR SERVICES AGREEMENT ("Agreement") is made and entered into by and between the CITY OF FORT WORTH ("City"), a Texas home rule municipal corporation, acting by and through its duly authorized Assistant City Manager, and Veoci Inc. ("Vendor"), a Delaware corporation, and acting by and through its duly authorized representative, each individually referred to as a "party" and collectively referred to as the "parties." 1. Scope of Services. Vendor hereby agrees to design and implement a Software as a Service process and platform for the collection and tracking of FAR 139 Airfield Operations and Maintenance Activities, including licenses, training, professional services, and annual support ("Services"), which are set forth in more detail in Exhibit "A," attached hereto and incorporated herein for all purposes. 2. Term. This Agreement begins on the date signed by the Assistant City Manager below ("Effective Date") and expires twelve (12) months after ("Expiration Date"), unless terminated earlier in accordance with this Agreement ("Initial Term"). City will have the option, in its sole discretion, to renew this Agreement under the same terms and conditions, for up to four (4) one-year renewal option(s) (each a "Renewal Term"). 3. Compensation. City will pay Vendor in accordance with the provisions of this Agreement, including Exhibit "B," which is attached hereto and incorporated herein for all purposes. Total compensation under this Agreement will not exceed an annual amount of One Hundred Thousand and 00/100 Dollars ($100,000.00). Vendor will not perform any additional services or bill for expenses incurred for City not specified by this Agreement unless City requests and approves in writing the additional costs for such services. City will not be liable for any additional expenses of Vendor not specified by this Agreement unless City first approves such expenses in writing. 4. Termination. 4.1. Written Notice. City or Vendor may terminate this Agreement at any time and for any reason by providing the other party with 30 days' written notice oftermination. 4.2 Non -appropriation of Funds. In the event no funds or insufficient funds are appropriated by City in any fiscal period for any payments due hereunder, City will notify Vendor of such occurrence and this Agreement will terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to City of any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds have been appropriated. 4.3 Duties and Obligations of the Parties. In the event that this Agreement is teiniinated prior to the Expiration Date, City will pay Vendor for services actually rendered up to the effective date oftermination and Vendor will continue to provide City with services requested by City and in accordance with this Agreement up to the effective date of termination. Upon termination of this Agreement for any reason, Vendor will provide City with copies of all completed or partially completed documents prepared under this Agreement. In the event Vendor has received access to City Information or data as a requirement to perform services hereunder, Vendor will return all City provided data to City in a machine readable format or other format deemed acceptable to City. Vendor Services Agreement OFFICIAL RECORD page 1 1 CITY SECRETARY FT. WORTH, TX 5. Disclosure of Conflicts and Confidential Information. 5.1 Disclosure of Conflicts. Vendor hereby warrants to City that Vendor has made full disclosure in writing of any existing or potential conflicts of interest related to Vendor's services under this Agreement. In the event that any conflicts ofinterest arise after the Effective Date of this Agreement, Vendor hereby agrees immediately to make full disclosure to City in writing. 5.2 Confidential Information. The City acknowledges that Vendor may use products, materials, or methodologies proprietary to Vendor. The City agrees that Vendor's provision of services under this Agreement shall not be grounds for the City to have or obtain any rights in such proprietary products, materials, or methodologies unless the parties have executed a separate written agreement with respect thereto. Vendor, for itself and its officers, agents and employees, agrees that it will treat all information provided to it by City ("City Information") as confidential and will not disclose any such information to a third party without the prior written approval of City. 5.2.1 Proprietary rights. City shall not: (i) modify, copy or create derivative works based on the Veoci Program or Service ("Service" means Veoci's provision of the Veoci Program for Access and use by City via http://veoci.com); (ii) frame or mirror any content forming part of the Veoci Program or the Service, other than on City's own intranets or otherwise for its own internal business purposes in accordance with the Agreement; (iii) reverse engineer the Veoci Program or the Service; or (iv) access or use the Veoci Program or the Service to build a competitive product or service, or copy any ideas, features, functions or graphics of the Veoci Program or the Service. Consultant shall own any and all rights to, and may use or incorporate into the Service, any suggestions, enhancements, recommendations or other feedback provided by the City or its users relating to the operation of the Service. 5.3 Public Information Act. City is a government entity under the laws ofthe State of Texas and all documents held or maintained by City are subject to disclosure under the Texas Public Information Act. In the event there is a request for information marked Confidential or Proprietary, City will promptly notify Vendor. It will be the responsibility of Vendor to submit reasons objecting to disclosure. A determination on whether such reasons are sufficient will not be decided by City, but by the Office of the Attorney General of the State of Texas or by a court of competent jurisdiction. 5.4 Unauthorized Access. Vendor must store and maintain City Information in a secure manner and will not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in any way. Vendor must notify City immediately if the security or integrity of any City Information has been compromised or is believed to have been compromised, in which event, Vendor will, in good faith, use all commercially reasonable efforts to cooperate with City in identifying what information has been accessed by unauthorized means and will fully cooperate with City to protect such City Information from further unauthorized disclosure. 6. Right to Audit. Vendor agrees that City will, until the expiration of three (3) years after fmal payment under this Agreement, or the final conclusion of any audit commenced during the said three years, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records, including but not limited to, all electronic records, ofVendor involving transactions relating to this Agreement at no additional cost to City. Vendor agrees that City will have access during normal working hours to all necessary Vendor facilities and will be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. City will give Vendor reasonable advance notice of intended audits. Vendor Services Agreement Page 12 7. Independent Contractor. It is expressly understood and agreed that Vendor will operate as an independent contractor as to all rights and privileges and work performed under this Agreement, and not as agent, representative or employee of City. Subject to and in accordance with the conditions and provisions of this Agreement, Vendor will have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, Vendors, and subcontractors. Vendor acknowledges that the doctrine of respondeat superior will not apply as between City, its officers, agents, servants and employees, and Vendor, its officers, agents, employees, servants, contractors, and subcontractors. Vendor further agrees that nothing herein will be construed as the creation of a partnership or joint enterprise between City and Vendor. It is further understood that City will in no way be considered a Co -employer or a Joint employer of Vendor or any officers, agents, servants, employees, contractors, or subcontractors. Neither Vendor, nor any officers, agents, servants, employees, cat -actors, or subcontractors of Vendor will be entitled to any employment benefits from City. Vendor will be responsible and liable for any and all payment and reporting of taxes on behalf of itself and any of its officers, agents, servants, employees, contractors, or contractors. 8. Liability and Indemnification. 8.1 EXCEPT FOR DEATH OR BODILY INJURY AND VENDOR'S INDEMNITY OBLIGATIONS IN THIS SECTION 8, VENDOR'S LIABILITY FOR DIRECT DAMAGES, LOSS OR LIABILITY FOR ANY CAUSE, AND REGARDLESS OF THE FORM OF ACTION OR AGGREGATION OF ACTION WILL BE LIMITED TO THE DOLLAR AMOUNT OF THE CONTRACT. 8.2 LIABILITY - VENDOR WILL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS,PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AIID ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(,S) OR OMISSION(5), MALFEASANCE OR INTENTIONAL MISCONDUCT OF VENDOR, ITS OFFICERS, AGENTS, SERVANTS, EMPLOYEES, CONTRACTORS, OR SUBCONTRACTORS. 8.3 GENERAL INDEMNIFICATION- VENDOR HEREBY COVENANTS AND AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND CITY, ITS OFFICERS, AGENTS, SERVANTS AID EMPLOYEES, FROMAND AGAINSTANYAND ALL CLAIMS OR LAWSUITS OFANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS (I -Iva UDINGALLEGED DAMAGE OR LOSS TO VENDOR'S BUSINESS AND ANY RESULTING LOST PROFIlh) AND/OR PERSONAL INJURY, INCL UDING DEATH, TO ANYAIVD ALL PERSONS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OR MALFEASANCE OF VENDOR, ITS OFFICERS AGENTS, SERVANTS, EMPLOYEES, CONTRACTORS, OR SUBCONTRACTORS 8.4 INTELLECTUAL PROPERTYINDEMNIFICATION Vendor agrees to defend, settle, or pay, at its own cost and expense, any claim or action against City for infringement of any patent, copyright, trade mark, trade secret, or similar property right arising from City's use of the software and/or documentation in accordance with this Agreement, it being understood that this agreement to defend, settle or pay will not apply if City modifies or misuses the software and/or documentation. So long as Vendor bears the cost and expense of payment for claims or actions against City pursuant to this section, Vendor will have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, City will have the Vendor Services Agreement Page 13 right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect City's interest, and City agrees to cooperate with Vendor in doing so. In the event City, for whatever reason, assumes the responsibility for payment of costs and expenses for any claim or action brought against City for infringement arising under this Agreement, City will have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, Vendor will fully participate and cooperate with City in defense of such claim or action. City agrees to give Vendor timely written notice of any such claim or action, with copies of all papers City may receive relating t h e r et o . Notwithstanding the foregoing, City's assumption of payment of costs or expenses will not eliminate Vendor's duty to indemnify C i t y under this Agreement. If the software and/or documentation or any part thereof is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, Vendor will, at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use the software and/or documentation; or (b) modify the software and/or documentation to make it non -infringing, provided that such modification does not materially adversely affect City's authorized use of the software and/or documentation; or (c) replace the software and/or documentation with equally suitable, compatible, and functionally equivalent non -infringing software and/or documentation at no additional charge to City; or (d) if none of the foregoing alternatives is reasonably available to Vendor terminate this Agreement, and refund all amounts paid to Vendor by City, subsequent to which termination City may seek any and all remedies available to City under law. 9. Assignment and Subcontracting. 9.1 Assignment. Vendor will not assign or subcontract any of its duties, obligations or rights under this Agreement other than to iPrime Services Pvt Ltd and Hristov Development without the prior written consent of City. If City grants consent to an assignment, the assignee will execute a written agreement with City and Vendor under which the assignee agrees to be bound by the duties and obligations of Vendor under this Agreement. Vendor will be liable for all obligations of Vendor under this Agreement prior to the effective date ofthe assignment. 9.2 Subcontract. If City grants consent to a subcontract, the subcontractor will execute a written agreement with Vendor referencing this Agreement under which subcontractor agrees to be bound by the duties and obligations o f Vendor under this Agreement a s such duties and obligations may apply. Vendor must provide City with a fully executed copy of any such subcontract. 10. Insurance. Vendor must provide City with certificate(s) of insurance documenting policies of the following types and minimum coverage limits that are to be in effect prior to commencement of any Services pursuant to this Agreement: 10.1 Coverage and Limits (a) Commercial General Liability: $1,000,000• $2,000,00O•Aggregate (b) Automobile Liability: $1,000,000- Each occurrence on a combined single limit basis Vendor Services Agreement Page 14 Coverage will be on any vehicle used by Vendor, or its employees, agents, or representatives in the course of providing Services under this Agreement. "Any vehicle" will be any vehicle owned, hired and non -owned. (c) Worker's Compensation: Statutory limits according to the Texas Workers' Compensation Act or any other state workers' compensation laws where the Services are being performed Employers' liability $100,000•- Bodily Injury by accident; each accident/occurrence $100,000 - Bodily Injury by disease; each employee $500,000•- Bodily Injury by disease; policy limit (d) Professional Liability (Errors & Omissions): $1,000,000- Each Claim Limit $1,000,000- Aggregate Limit Professional Liability coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, or a separate policy specific to Professional E&O. Either is acceptable if coverage meets all other requirements. Coverage must be claims -made, and maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance must be submitted to City to evidence coverage. 10.2 General Requirements (a) The commercial general liability and automobile liability policies must name City as an additional insured thereon, as its interests may appear. The term City includes its employees, officers, officials, agents, and volunteers in respect to the contracted services. (b) The workers' compensation policy must include a Waiver of Subrogation (Right of Recovery) in favor of City. (c) A minimum of Thirty (30) days' notice of cancellation or reduction in limits of coverage mustbe provided to City. Ten (10) days' notice will be acceptable i n the event of non-payment of premium. Notice must be sent to the Risk Manager, City of Fort Worth, 200 Texas Street, Fort Worth, Texas 76102, with copies to the Fort Worth City Attorney at the same address. (d) The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating ofA- VII in the current A.M. Best Key Rating Guide, or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required, written approval of Risk Management is required. Vendor Services Agreement Page 15 (e) Any failure on the part of City to request required insurance documentation will not constitute a waiver of the insurance requirement. (f) Certificates of Insurance evidencing that Vendor has obtained all required insurance will be delivered to the City prior to Vendor proceeding with any work pursuant to this Agreement. 11. Compliance with Laws, Ordinances, Rules and Regulations. Vendor agrees that in the performance of its obligations hereunder, it will comply with all applicable federal, state and local laws, ordinances, rules and regulations and that any work it produces in connection with this Agreement will also comply with all applicable federal, state and local laws, ordinances, rules and regulations. If City notifies Vendor of any violation of such laws, oulinances, roles or regulations, Vendor must immediately desist from and correct the violation. 12. Non -Discrimination Covenant. Vendor, for itself its personal representatives, assigns, contractors, subcontractors, and successors in interest, as part ofthe consideration herein, agrees that in the performance of Vendor's duties and obligations hereunder, it will not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. IF ANY CLAIM ARISES FROM AN ALLEGED VIOLATION OF THIS NON-DISCRIMINATION COVENANT BY VENDOR, ITS PERSONAL REPRESENTATIVES, ASSIGNS, CONTRACTORS, SUBCONTRACTORS, 0 R SUCCESSORS IN INTEREST, VENDOR AGREES TO ASSUME SUCH LIABILITY AND TO INDEMNIFY AND DEFEND CITY AND HOLD CITY HARMLESS FROM SUCH CLAIM. 13. Notices. Notices required pursuant to the provisions of this A g r e e m e n t will b e conclusively determined to have been delivered when (1) hand -delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or (3) received by the other party by United States Mail, registered, return receipt requested, addressed as follows: To CITY: To VENDOR City of Fort Worth Attn: Assistant City Manager 200 Texas Street Fort Worth, TX 76102-6314 Facsimile: (817) 392-8654 With copy to Fort Worth City Attorney's Office at same address Veoci Inc. Attn: Legal Department 195 Church Street, 14" Floor New Haven, CT 06510 Facsimile: NIA 14. Solicitation of Employees. Neither City nor Vendor will, during the term of this Agreement and additionally for a period of one year after its termination, solicit for employment or employ, whether as employee or independent contractor, any person who is or has been employed by the other during the term of this Agreement, without the prior written consent of theperson's employer. Notwithstanding the foregoing, this provision will not apply to an employee of either party who responds to a general solicitation of advertisement of employment by either party. 15. Governmental Powers. It is understood and agreed that by execution ofthis Agreement, City does not waive or surrender any of its governmental powers or immunities. Vendor Services Agreement Page 16 16. No Waiver. The failure of City or Vendor to insist upon the performance of any term or provision ofthis Agreement or to exercise any right granted herein does not constitute a waiver of City's or Vendor's respective right to insist upon appropriate performance or to assert any such right on any future occasion. 17. Governing Law / Venue. This Agreement will be construed in accordance with the laws ofthe State of Texas. If any action, whether real or asserted, at law or in equity, is brought pursuant to this Agreement, venue for such action will lie in state courts located in Tarrant County, Texas or the United States District Court for the Northern District of Texas, Fort Worth Division. 18. Severability. If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. 19. Foree_Maieure. City and Vendor will exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement, but will not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control, including, but not limited to, compliance with any government law, ordinance, or regulation; acts ofGod; acts ofthe public enemy; fires; strikes; lockouts; natural disasters; wars; riots; epidemics or pandemics; government action or inaction; orders of government; material or labor restrictions by any governmental authority; transportation problems; restraints or prohibitions by any court, board, department, commission, or agency of the United States or of any States; civil disturbances; other national or regional emergencies; or any other similar cause not enumerated herein but which is beyond the reasonable control of the Party whose performance is affected (collectively, "Force Majeure Event"). The performance of any such obligation is suspended during the period of and only to the extent of such prevention or hindrance, provided the affected Party provides notice of the Force Majeure Event, and an explanation as to how it prevents or hinders the Party's performance, as soon as reasonably possible after the occurrence ofthe Force Maj eure Event, with the reasonableness of such notice to be determined by the City in its sole discretion. The notice required by this section must be addressed and delivered in accordance with Section 13 ofthis Agreement. 20. Headings not Controlling. Headings and titles used in this Agreement are for reference purposes only, will not be deemed a part of this Agreement, and are not intended to define or limit the scope of any provision ofthis Agreement. 21. Review of Counsel. The parties acknowledge that each party and its counsel have reviewed and revised this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party will not be employed in the interpretation of this Agreement or the Exhibits. 22. Amendments/ Modifications/ Extensions. No amendment, modification, or extension of this Agreement will be binding upon a party hereto unless set forth in a written instrument, which is executed by an authorized representative of each party. 23. Counterparts. This Agreement may be executed in one or more counterparts and each counterpart will, for all purposes, be deemed an original, but all such counterparts will together constitute one and the same instrument. 24. Warranty of Services. Vendor warrants that its services will be of a high quality and conform to generally prevailing industry standards. City must give written notice of any breach of Vendor Services Agreement Page 17 this warranty within thirty (30) days from the date that the services are completed. In such event, at Vendor's option, Vendor will either (a) use commercially reasonable efforts to re -perform the services in a manner that conforms with the warranty, or (b) refund the fees paid by City to Vendor for the nonconforming services. 25. Immigration Nationality Act. Vendor must verify the identity and employment eligibility Upon request by City, Vendor will provide City with copies of all 1-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. Vendor must adhere to all Federal and State laws as well as establish appropriate procedures and controls so that no services will be performed by any Vendor employee who is not legally eligible to perform such services. VENDOR WILL INDEMNIFY CITY AND HOLD CITY HARMLESS FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS PARAGRAPH BY VENDOR, VENDOR'S EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, OR AGENTS. City, upon written notice to Vendor, will have the right to immediately terminate this Agreement for violations of this provision by Vendor. 26. Ownership of Work Product. City will be the sole and exclusive owner of all reports, work papers, procedures, guides, and documentation that are created, published, displayed, or produced in conjunction with the services provided under this Agreement (collectively, "Work Product"). Further, City will be the sole and exclusive owner of all copyright, patent, trademark, trade secret and other proprietary rights in and to the Work Product. Ownership of the Work Product will inure to the benefit of City from the date of conception, creation or fixation of the Work Product in a tangible medium of expression (whichever occurs first). Each copyrightable aspect ofthe Work Product will be considered a "work -made• for -hire" within the meaning of the Copyright Act of 1976, as amended. If and to the extent such Work Product, or any part thereof is not considered a "work -made -for -hire" within the meaning ofthe Copyright Act of 1976, as amended, Vendor hereby expressly assigns to City all exclusive right, title and interest in and to the Work Product, and all copies thereof and in and to the copyright, patent, trademark, trade secret, and all other proprietary rights therein, that City may have or obtain, without further consideration, free from any claim, lien for balance due, or rights ofretention thereto on the part of City. 27. Signature Authority. The person signing this Agreement hereby warrants that they have the legal authority to execute this Agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. This Agreement and any amendment hereto, may be executed by any authorized representative of Vendor. Each party is fully entitled to rely on these warranties and representations in entering into this Agreement or any amendment hereto. 28. Change in Company Name or Ownership. Vendor must notify City's Purchasing Manager, in writing, of a company name, ownership, or address change for the purpose of maintaining updated City records. The president of Vendor or authorized official must sign the letter. A letter indicating changes in a company name or ownership must be accompanied with supporting legal documentation such as an updated W-9, documents filed with the state indicating such change, copy of the board of director's resolution approving the action, or an executed merger or acquisition agreement. Failure to provide the specified documentation so may adversely impact future invoice payments. 29. No Boycott of Israel. If Vendor has fewer than 10 employees or this Agreement is for less than $100,000, this section does not apply. Vendor acknowledges that in accordance with Chapter 2271 of the Texas Government Code, the City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The Vendor Services Agreement Page 18 terms "boycott Israel" and "company" has the meanings ascribed to those terms in Section 2271 of the Texas Government Code. By signing this Agreement, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the Agreement. 30. Prohibition on Boycotting Energy Companies. Vendor acknowledges that in accordance with Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 13, $ 2, the City is prohibited from entering into a contract for goods or services that has a value of $100,000 or more that is to be paid wholly or partly from public funds ofthe City with a company with 10 or more full• time employees unless the contract contains a written verification from the company that it: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term ofthe contract. The terms "boycott energy company" and "company" have the meaning ascribed to those terms by Chapter 2274 ofthe Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 13, $2. To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of this Agreement. 31. Prohibition on Discrimination Against Firearm and Ammunition Industries. Vendor acknowledges that except as otherwise provided by Chapter 2274 ofthe Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 19, $ 1, the City is prohibited from entering into a contract for goods or services that has a value of $100,000 or more that is to be paid wholly or partly from public funds of the City with a company with 10 or more full-time employees unless the contract contains a written verification from the company that it: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate during the term of the contract against a firearm entity or firearm trade association. The terms "discriminate," "firearm entity" and "firearm trade association" have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 19, $ 1. To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Vendor's signature provides written verification to the City that Vendor (1) does not have apractice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate against a firearm entity or firearm trade association during the term of this Agreement. 32. Electronic Signatures. This Agreement may be executed by electronic signature, which will be considered as an original signature for all purposes and have the same force and effect as an original signature. For these purposes, "electronic signature" means electronically scanned and transmitted versions (e.g. via pdffile or facsimile transmission) of an original signature, or signatures electronically inserted via software such as Adobe Sign. 33. Entirety of Agreement. This Agreement contains the entire understanding and agreement between City and Vendor, their assigns and successors in interest, as to the matters contained herein. Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. (signature page follows) Vendor Services Agreement Page 19 [Executed effective as of the date signed by the Assistant City Manager below.] / [ACCEPTED AND AGREED:] City: Vendor: By: By: Name: Valerie Washington Name: Title: Assistant City Manager Title: Date: Apr 3, 2023 #798172571_20230329 Dr. Sukhminder S Grewal CEO Date: March 29, 2023 CITY OF FORT WORTH INTERNAL ROUTING PROCESS: Approval Recommended: By: Name: Title: Kevin Gunn Director, IT Solutions Department Approved as to Form and Legality: By: Name: Taylor C. Paris Title: Assistant City Attorney Contract Authorization: M&C: N/A Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. By: Name: Title: Steven Vandever Sr. IT Solutions Manager City Secretary: By: ra A Ksa.. Name: Jannette S. Goodall Title: City Secretary OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Vendor Services Agreement Page 110 , veocic EXHIBIT A SCOPE OF SERVICES Title: Operations Analyst Work Phone: 336-607-6122 Email: Shoaib.quader@smithreynolds.org Description of Work Performed: For MFR Veoci implemented a complete Airport Management System consisting of FAR 139 Airfield Inspections, Wildlife Hazard Management, Work Order Management, Training Record Management and integrations for Single -Sign On, NOTAMS and Weather. Date Work Was Performed: September 2021 - December 2021 9.0 Approach and Methodology 9.1 Scope Statement Veoci will design and implement a process and platform for the collection and tracking of FAR 139 Airfield Operations and Maintenance activities. This will include a web -based platform that manages the collection of documentation and records retention related to airfield inspections, work order management, daily activity logs, wildlife hazard management and training tracking. The proposed platform, detailed below in the list of specific deliverables, will allow the customer to digitally gather information regarding all of these topics while allowing for the flexible addition of additional management tools as needed. 9.2 Change Management & Governance Plan Veoci utilizes Project Management tools that follow standard practices, such as the Project Management Body of Knowledge (PMBOK Guide), which describes established norms, methods, processes, and practices to ensure successful implementations and completion across all phases of the project life cycle. Veoci also internally uses the system's tools (i.e., Tasks, Plans, Forms, Workflows, Reports, Dashboards, Rooms, and Calendars) to manage customer projects. These provide a venue for planning, controlling, and coordinating projects in collaboration with all stakeholders while also presenting a clear and consistent methodology for logging and sharing project data and metrics to Users with permissions. Veoci's tools facilitate updating project status information in real-time and allow for ongoing project reporting. During project implementation, the customer may identify additional functionality. Any request that changes the scope of the project or the functionality beyond that identified in the SOW requires a change request and must be reviewed and approved by the project stakeholders. Change requests are entered into Veoci via a Workflow where the impact of the proposed change on scope, deliverables, schedule, and cost are evaluated. The project sponsor then approves or rejects the change, a new SOW (or an SOW addendum) detailing the approved changes is generated, and the entire process is recorded in the Change Management Log. Veoci Proposal for City of Fort Worth: RFP for 23-0004 Aviation Software Management Solution Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 l (203) 782-5944 l rfp@veoci.com I veoci.com 16 , veocic 9.3 Veoci Implementation Plan Veoci's approach to system implementation comprises five phases.The Veoci tools for Project Management will be available to manage the project following PMP standards during all the project phases. Individual project milestones may go through these phases independently and in parallel, completing one project milestone while others are still in progress. Phase 1. Requirements and Planning During this phase, the Customer Project Lead (and/or backup), other stakeholders identified by the customer, and the Veoci team work together to determine the project requirements, defining details about the implementation plan, identifying the material resources and staff (both from the customer and Veoci) needed to successfully complete the project, and creating the overall configuration plan. The customer will be responsible for not only communicating requirements, but also gathering and organizing information from their internal stakeholders. The customer will provide the Veoci team with an understanding of its organization and processes, methods, and software applications in use that may need integration, as well as other information necessary to ensure a successful planning phase. As indicated throughout the proposal, Veoci will compile the requirements to implement the defined solution. Both parties will also work together on the planning phase when the customer's team will provide the information needed to the Veoci team for the creation of the overall plan for the configuration of the defined solution. Phase 2. Configuring, Piloting, and User Feedback During this phase, the assigned Veoci Solutions Engineers will build, configure, and test the new system as defined in the previous phase. The customer will assign personnel as required to work with Veoci on final testing and specify any changes needed. The Veoci team will also work with the customer's team to implement integrations with other systems if required. If development effort is needed, any additional cost associated with integration will be assessed. Phase 3. User Acceptance and Go -Live During this phase, the customer will accept the system implemented. Veoci provides technical support to the customer's Administrators and Users to complete all knowledge transfer activities prior to the following training phase. Employees will answer Veoci team members' questions, provide support and reviews, assist with migration and integration, and be available for UAT (User Acceptance Testing). Phase 4. Training Veoci is simple, intuitive, and easy to use, so most Users need only an introductory formal training. Neither the end users nor Administrators need a formal IT background or programming knowledge to learn Veoci. Our training empowers Administrators to modify and change the solution and add processes and methods due to the no -code configuration. Veoci incorporates know-how from hundreds Veoci Proposal for City of Fort Worth: RFP for 23-0004 Aviation Software Management Solution 17 Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 I (203) 782-5944 I rfp@veoci.com I veoci.com , veocic of thousands of Users and tens of thousands of processes over the past 11 years, during which time the core Veoci team trained thousands of Administrators. The SOW outlines our proposed training structure and delivery mechanisms based on our understanding of a customer's solutions and needs. We below list possible selections for training options but these items are not specifically included in the SOW. Our team will propose a combination of the following: • Remote orientation webinars recorded for later viewing • Our online Help/Knowledge Base that is part of the Veoci platform • Short Task and role -specific videos for end users • Train -the -trainer sessions • Boot Camp training sessions for Administrators that are available in -person or online If needed, our team can develop specific training manuals for the customer with screenshots and "How To" instructions. An overview of Veoci knowledge resources, including webinars, Boot Camps, training courses, and downloadable training materials, can be found at veoci.com/knowledge-resources. Phase 5: Maintenance & Technical Support Once Veoci has completed the Implementation Phase and the customer verifies acceptance of the solution, the Maintenance and Technical Support Phase begins and remains in place for the duration of the associated software licenses. Maintenance includes updates to Veoci software, patches and fixes, and major upgrades to the platform to support operational effectiveness. Maintenance includes only minor changes to customer -specific solutions. Technical support includes access to Veoci resources along with continued monitoring and assistance from the Implementation team. Regarding maintenance, the Veoci Development team follows the agile methodology and delivers a new version of software every few weeks. The team completes this process transparently, and Users generally do not notice changes until their Administrators decide to implement the new functionality. In a majority of releases, changes are small, designed to be readily apparent, and require no training. If a change will significantly affect how Users navigate within the platform, Veoci provides extensive advance notice and, as needed, provides pop -ups and introductory text to facilitate adapting to the new version. New tools, applications, or functionalities requested by the customer are not included in software updates. New versions of the software are available to customers at no additional cost. Veoci's technical support encompasses access to the Veoci Knowledge Base, Help Desk, and community resources such as webinars and User groups. These resources dispense technical advice and innovative assistance to allow the customer to resolve problems with its solution. A team of Veoci professionals, including Solutions Engineers and Customer Service Managers (CSMs), remain available to provide ongoing support and input as part of our commitment to helping customers maximize the value of their solution. If a customer requires additional Veoci Proposal for City of Fort Worth: RFP for 23-0004 Aviation Software Management Solution Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 I (203) 782-5944 I rfp@veoci.com I veoci.com 18 , veocic features or significant changes to the existing solution, Veoci will respond to these requests and bill at our standing rate for professional service hours. 9.4 Veoci Team Engagement The Veoci team engages with each customer implementation for an average of five hours per week until the implementation outlined in this SOW is complete with no additional fees beyond what is included in the MSA. Engagement includes weekly meetings plus offline work such as building solutions, project documentation, and completing software integrations. Should a customer need an implementation to be expedited, Veoci can be flexible if we have resources available. The Veoci team will be available to perform the implementation, beginning at the agreed upon start date and continuing through delivery of the completed solution. If implementation delays occur due to lack of customer participation or cooperation, team resources may be removed from the implementation. Team resources would then be reassigned depending on availability. Customer Participation Vital for Implementation Success Veoci's implementation process is highly collaborative and includes regular participation from the customer's team. Successful delivery of an on -time solution requires that customers provide data and information and respond to requests in a timely manner, as well as attend regular project status meetings to provide input on the solution. Implementations are managed from within the customer's Support and Collaboration Room where Task management, Plans, Forms and Workflows, Reports, Dashboards, and Calendars are integrated into the Veoci platform. These tools allow Veoci to plan, control, and coordinate projects in collaboration with all stakeholders involved. All communications, action items, Tasks, and meeting minutes related to the project are logged and shared in Veoci Rooms accessible and restricted to permissioned Users. The Room Dashboards provide project status information in real-time and allow for ongoing project reporting. 9.5 Verified Deliverables Veoci uses the Deliverable Verification Workflow to automate the process of collecting customer acknowledgment and acceptance of each deliverable listed in the project plan. Once a deliverable has been built and undergone User Acceptance Testing (UAT) by the customer and no further additions or revisions are required to complete the deliverable, Veoci will request that the customer accept and acknowledge receipt of the deliverable. This is done through an automated Workflow process that generates an email notification for the Customer Project Manager to review and approve. The Project Management Dashboard displays the status of all project deliverables. As Deliverables are accepted and become part of the customer's Veoci solution, Veoci considers implementation complete and is available to provide ongoing support. Veoci Proposal for City of Fort Worth: RFP for 23-0004 Aviation Software Management Solution Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 I (203) 782-5944 I rfp@veoci.com I veoci.com 19 , veocic 1. Milestones and Deliverables Fort Worth currently utilizes Veoci solutions at Meacham, Spinks and Alliance Airports. The required solutions are identified below with details about current status and additional options. Currently the only non -active solution is Mowing Management. Specific deliverables have been added and are included in pricing, for all other solutions any additional implementation pricing is optional. 1.1. FAR Part 139 Airfield Inspection The Veoci FAR Part 139 Airfield Inspection solution has been configured for Fort Worth and is currently in active use. 1.2. Wildlife Hazard Management The Veoci Wildlife Hazard Management solution has been configured for Fort Worth and is currently in active use. 1.3. Work Order Management The Veoci Work Order Management solution has been configured for Fort Worth and is currently in active use. 1.4. Airfield Driver Training Management The Veoci Driver's Training Management solution has been configured for Fort Worth and is currently in active use. 1.5. Handling and Storage of HAZMAT Management Hazmat Management is currently being handled through the use of forms, reports and logs for fuel, hazmat and garbage. The addition of additional management tools can easily be configured by Fort Worth staff or by Veoci through the use of professional service hours. 1.6. Airfield Mowing Management - Optional Additions The Mowing Area Management Product assists Airports with adhering to FAA standards by monitoring and controlling vegetation around the Airfield while at the same time managing lawn maintenance resources efficiently. This product is typically integrated with an Inspection and Work Order Management solution - both of which the City of Fort Worth already uses. Examples of tools include color -coded mapping of field locations and status, time tracking, task assignment, vegetation analytics and mowing area databases. Specific solution deliverables include: 1.6.1 Up to (2) management tools 1.6.2 Up to (5) Custom Actions such as reminders, alerts/notifications 1.6.3 (1) PDF print template 1.6.4 (1) Map asset overlay with default room mapping abilities 1.6.5 (1) Mowing Management Dashboard Veoci Proposal for City of Fort Worth: RFP for 23-0004 Aviation Software Management Solution Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 I (203) 782-5944 I rfp@veoci.com I veoci.com 20 , veocic 1.7. Lease Management The Veoci Lease Management solution has been configured for Fort Worth and is currently in active use. 1.8. Daily Logs Daily Logs have been configured for Fort Worth and are currently in active use. 1.9. Tenant Compliance and Lease Enforcement Tracking Tenant Compliance and Lease Enforcement Tracking has been configured for Fort Worth as part of the Lease Management solution and a Contract Compliance Dashboard and is currently in active use. 1.10. Asset Management Asset Management has been configured for Fort Worth as part of multiple solutions currently in active use. The addition of additional asset databases can easily be configured by Fort Worth staff or by Veoci through the use of professional service hours. 1.11. Safety Management - Optional additions Parts of a Safety Management system including a risk matrix and hazard management has been configured for Fort Worth and shows some entries however there is still room for continued development and implementation. The below additional deliverables are optional and while scoped below are not included in this RFP response and would require additional funding. Additional standard SMS deliverables include: 1.11.1 Up to (5) five management tools 1.11.2 Up to (10) ten custom actions (reminders, alerts/notifications) 1.11.3 (3) Three PDF print templates 1.11.4 (1) Airport Map asset overlay with default room mapping abilities 1.11.5 (1) SMS Dashboard 1.12. Training For the Statement of Work included here, Veoci recommends the training program described below. Based on the size and complexity of the customer's operation, additional training needs may be identified throughout the implementation and can be provided using Professional Service hours to tailor and deliver customized training. 1.12.1. Virtual Administrator and End Users Fundamental Training and Basics Webinar All Administrators and End Users will have access to free Fundamentals Training and Veoci Basics Webinar. Both courses can be registered for from the veoci.com website. 1.12.2. End User Training Veoci Proposal for City of Fort Worth: RFP for 23-0004 Aviation Software Management Solution Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 l (203) 782-5944 l rfp@veoci.com I veoci.com 21 , veocic With the delivery of each new optional solution listed above (Mowing and SMS) Veoci will provide up to one (1) hour of end user training that covers basic navigation and use of that portion of the total solution. 1.12.3. Veoci Administrator Boot Camp Sessions Veoci employs a train -the -trainer framework, so that post -implementation and training, customer Administrators will be empowered to train end Users to use the specific Veoci solutions. Veoci will provide three half -days of in-depth, virtual training sessions for (2) bootcamp seats. These sessions are designed to provide customer -designated Administrators with the skills necessary to manage, maintain, and modify the solution and to add processes and methods as needed. The Boot Camp course(s) listed below are appropriate for this implementation: • Airport Solution Administrator Training • Level 1 - Admin Boot Camp • Level 2 - Admin Boot Camp Advanced 1.13 Optional - Professional Services for Solution Customizations Veoci is extremely flexible and can be easily configured and reconfigured to adapt to changing business processes. Veoci Solutions Engineers tailor solutions to meet customer's specific business needs through the use of Professional Service Hours. Professional Service Hours can also be used by customers to finalize their solution at inception in order to have a completed solution that is available for use immediately. (20) hours of professional services are recommended however have not been included or priced within this SOW. The customer can direct these hours to be used for: • Point -and -click customizations to solutions • Building additional solutions using our point -and -click interface • Creating/updating print templates for Forms, Workflows, and Task Types • Developing custom training material • Solution design consulting 1.14. Technical Support Included Support: • Support Center. The VEOCI team will provide support from a support center via e-mail, an Internet based Client support tool (English version only), and telephone. All support services shall be provided in English language, unless otherwise specified in this Agreement. • Hours of Support Center Operation. Support center is available twenty-four (24) hours per day, seven (7) days per week Veoci Proposal for City of Fort Worth: RFP for 23-0004 Aviation Software Management Solution Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 I (203) 782-5944 I rfp@veoci.com I veoci.com 22 , veoci. • Requesting Support. • Customer will identify the severity level (defined below) of the incident when requesting support from the support center • If all support center representatives are busy with other calls, a message will be left on the voicemail response system, which will page appropriate support personnel • The VEOCI team will target to meet and exceed defined service level metrics defined in this Schedule Non -Critical Issue: System performance or bug affecting some users that does not prevent a customer from using the software to respond to a crisis. Response Time: 2 business days Channel: Email, web, or general support phone number. Critical Issue: System performance or bug affecting all users that prevents a customer from using the software to respond to a crisis. Response time: 2 business hours Channel: Email, web, or general support phone number Crisis Issue: System outage or severe bug preventing customer from using the software during their response to a crisis. Response Time: 30 minutes (24x7) Channel: Emergency phone number Crisis Support: General questions, support, or assistance in the instance where: the Veoci Platform is fully operational, it is outside of VEOCI's normal business hours, but the customer is responding to a crisis and needs support. Response Time: 30 minutes (24x7). May be subject to $200 hourly rate. Channel: Emergency phone number Business Hours: M-F 1:30AM -7PM Eastern Time 10.0 End User Abilities Veoci requires no programming experience or customization by IT staff. Functionality to self configure or modify system solutions is point and click or drop down menus. Using Veoci tools any client authorized Administrator will have the ability to quickly and easily create location configured solutions. Veoci tools are the elements that provide specific functionalities within Veoci solutions. Veoci Proposal for City of Fort Worth: RFP for 23-0004 Aviation Software Management Solution Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 I (203) 782-5944 I rfp@veoci.com I veoci.com 23 , veocic Alerts, Notifications, and Check -Ins Alerts, Notifications, and Check -ins can be configured for individuals or groups based on actions or conditions. Notifications include phone calls, conference calls, text/SMS, email, and mobile app Alerts. Additional costs are associated with configuring and on -going fees for conference calls. Custom Actions Custom Actions allow Administrators to define additional events to be triggered after someone creates or updates a Form Entry, Workflow, or Task. Dashboards Dashboards provide a visual summary of key information and metrics in one easily accessed location. Forms Forms are used to collect data in a structured format. Forms also serve as databases, often replacing multiple spreadsheets, and as ways to populate fields on Maps and Dashboards. Veoci provides considerable flexibility to configure fields included in Forms, and entries can include text, numbers, email addresses, selection options, date, and time fields. Lists Lists allow individual members to be grouped together for common activities or notifications. Members can be both customer employees and outside stakeholders, such as local emergency responders. A robust system of permissions manages individual member access to ensure appropriate and secure access to the Veoci platform. Mapping Capabilities Veoci provides its own comprehensive mapping program and intuitive, real-time integration with other GIS software. Users can enable or disable layers of location data coming from Veoci content such as Forms, Workflows, and Tasks. Users can also add annotations (i.e., points, lines, polygons) and labels to Maps and enable or disable GIS layers. Plans Plans are repeatable Room Templates that can be launched when a Plan is triggered. Plans can be used to instantly create Rooms that are prepopulated with Dashboards, Workflows, contact lists, required documents, Tasks, and other Templates. Print Views Print Views are customized views of a Form or Workflow entry that can be printed, emailed, exported to PDF, or added to Veoci Dashboards to provide situational awareness. Many Veoci solutions include default Print Views, especially those needed for regulatory reporting or compliance. Customized Print Views can be created as needed. Print Templates are designed using a WYSIWYG or HTML. Reports Veoci Proposal for City of Fort Worth: RFP for 23-0004 Aviation Software Management Solution Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 I (203) 782-5944 I rfp@veoci.com I veoci.com 24 , veoci. Reports are created to capture and present information to stakeholders, both within and outside of Veoci. Reports are exported from Veoci using PDF print templates. Summary information from Reports is often displayed on Dashboards. Rooms A Room is a collaboration space in Veoci that contains tools for gathering information and making decisions. Rooms can have cascading or descendant Rooms —known as Side Rooms. Almost all end User activity occurs in a Room or Side Room. Saved Views Saved Views are customized views of Form or Workflow entries that are configured to show specific information in a distinct format. Saved Views are used to display information grouped by defined criteria. Saved Views can be created for Forms, Workflows, and Tasks. Tasks Tasks assign a specific responsibility or action to an individual. Tasks can be configured to include structured work requests, categories of Tasks, priorities, and Map locations. Workflows Workflows are used to automate work processes. The customer defines the people, data, and process involved, and Veoci manages the flow of information and provides transparency, reminders, escalations, and Reports. Workflows also include automatic conditional steps and assignments for those situations when processes follow alternative flows. 11.0 Cost Sheet Exhibit B, Cost Sheet, has been submitted in a separate seal envelope labeled "Pricing". 12.0 Business Requirements Exhibit C, Business Requirements has been completed and submitted as Exhibit C starting on page 28. Note - these pages have not been included in the total 50 page max total. 13.0 Conflict of Interest Attachment A, Conflict of Interest Questionnaire, has been submitted as Attachment A, page 25. 14.0 Disclosure of Litigation Disclosure of Litigation has been included as a separate sheet, as directed in the instructions, please see Appendix A 15.0 Exceptions to RFP 34.1.13 Any and all exceptions to the RFP must be listed on an item -by -item basis and cross-referenced. If there are no exceptions, the Firm must expressly state that no exceptions are taken_ Veoci Proposal for City of Fort Worth: RFP for 23-0004 Aviation Software Management Solution Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 I (203) 782-5944 I rfp@veoci.com I veoci.com 25 veoci EXHIBIT B COST SHEET Exhibit B - RFP #23-0004 Cost Sheet Proprietary and Confidential - do not disclose. Contractor shall provide a pricing sheet in a separate attachment detailing their services and associated fees. Contractor may include any additional service and fees. However, pricing for this RFP will only be evaluated for the cost of items #1-7. Line Item Services (a) Unit of Estimated Unit Price Total Cost E= (c*d) Measure Quantity (c) (d) (b) 1 2 3 4 5 6 7 Software Annual Subscription Per Person EA 30 $1040.00 $31,421.00 Maintenance EA 1 Included $0 Support EA 1 Included $0 Hosting EA 1 Included $0 One -Time Setup Fee EA 1 N/A $0 Training Per Person EA Total Implementation Cost EA 2 1 $950.00 $0 (waived) $0 $0 Total Contract Amount (sum of Column E): $31,421.00 Name of Software being proposed: RFP 23-0004 Aviation Software Management Solution by Veoci Inc. Veoci Response for City of Fort Worth RFP 22-0003 Aviation Software Management Solution Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 I (203) 782-5944 I rfp@veoci.com I veoci.com , veoci Notes/Terms: -* License Fees begin to accrue upon entry into service/contract execution. —> Renewal for the subscription will be due upon the anniversary of contract execution. -* Discounts may be applied for upfront payment of licensing fees. —> Annual licensing cost increase of up to 7% per year may apply -* Licensing discounts based on quantity -, License fee includes Maintenance, 24/7 Support, and Hosting Optional Fees - Referenced SOW Solution Deliverable 1.6 Airfield Mowing Management Optional Additions 1.11 SMS Optional Additions 1.13 Professional Service Hours Additional Licenses Additional Paid Training Credit Total Line Item $2,500.00 for SoW deliverables $4,000.00 for SoW deliverables $200.00 per hour $1,197.00 per license $950.00 per class Veoci Response for City of Fort Worth RFP 22-0003 Aviation Software Management Solution Veoci Inc. 1195 Church Street, 14th Floor, New Haven CT 06510 I (203) 782-5944 I rfp@veoci.com I veoci.com , veocic EXHIBIT C CONFLICT OF INTEREST Attachment A - CIO CONFLICT OF INTEREST QUESTIONNAIRE For vendor doing bushnesawlih local governmenta3 enmity Pan WIluonn.iae tars s dunes Nike ea Mr kw l H.B. 23, a ab Laq,., Ratul.r Simko. 1 n4.1011Mnnara*UPP4 WC 11MAMMA Ma 1'1i, LOGO OG+an.refl CoCO. k1' 1 4 rw atm nisi els Mead to B him 476 m 1 ta] slob a ma torturra il way arri rkr4 forn.s nmmarrman tram Sarcian I76_Mel .} ltlar a. auLnion[liur* nrlril to SW mei hi. 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