HomeMy WebLinkAboutContract 45861 Social Solutions
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Agreement
The parties to this Agreement("Agreement")are: i� , !
Social Solutions Global,Inc. ("SSG") Full Legal Name:
City of Fort Worth("Customer"or"City")
425 Williams Court, Suite 100 1000 Throckmorton Street
Baltimore,MD 21220 Fort Worth,TX 761.02
Telephone:(443)460-3 3 75 Invoices Contact:
Facsimile:443/460-3473 Invoices Telephone:
Legal notices to: Contracts Department/ Invoicing Email:
contracts @socialso]utions.com
TIN: 52-2277149 TIN:
STATE TAX EXEMPT CERT#(IF APPLICABLE):
The parties hereby agree as follows:
1. Scope of this Agreement: SSG offers a variety of Software as a Service solution. The Order Form attached hereto is
incorporated herein are made part of this Agreement for all purposes. In the event of a conflict between the documents, the
terms and conditions of this agreement shall control.
2. Grant of Rights; Scope of Use:
A. Subject to the terms and conditions of this Agreement and the applicable Order Form(s), SSG grants to Customer, a
worldwide,non-exclusive and non-transferable limited right and license to access and use the Service solely through
SSG's hosted environment via SSG's Website for the Term and solely for Customer's business purpose defined in
Section 2C, and not as a service bureau.
B. Fees for the Service are based upon the metrics identified in the Order Form. Customer acknowledges that any
increase in its metrics may lead to an increase in the fees charged by SSG for Customer's access and use of the
Software. Unless SSG has reason to believe that the metrics on the Order Form were under-reported or if there is a
merger, acquisition, or other expansion of Customer reasonably anticipated to increase use of the Service, SSG will
reconcile actual use vs. subscription metrics once annually.
C. Customer's purchasing any product labeled ETO SP Impact shall limit access to their website and license to their
employees, personnel or consultants. Under no circumstance shall the Customer allow employees or personnel of
another agency, organization or corporation to utilize the Customer's website and license to track or report on data
specific to any agency,organization or corporation other than the Customer.
3. Features of a Software as a Service Solution:
SSG's Software as Service solutions(the"Service")include the following as part of the subscription fee:
A. SSG shall host the Service via a SSG-controlled Website;
B. SSG shall provide help desk, error correction, and maintenance services for the Solution as per its most-current
published Maintenance Policy and Service Level.Agreement;
C. SSG shall update the Service to the most recent version on a periodic basis without additional cost to Customer.
Customer is responsible for upgrading any custom interfaces. "
D. SSG shall use industry standard accepted security protocols to prevent unauthorized access to the Content and to
prevent transmission of any malicious software to Customer.
E. SSG shall back up data and maintain a disaster r "Cbrd" "plan°in"accordanc with its most-current Maintenance
Policy. OFFICIAL RECORD
ClIMSECRETILRY RECEIVED AUG 13 '2014
AUG 19 2014 �rrn woffl"THI 17,
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4. Payment Terms:
A. The City shall pay SSG an amount not to exceed $8,580.00 in accordance with the provisions of
this Agreement and the Order Form attached. SSG shall not perform any additional services for
the City not specified by this Agreement unless the City requests and approves in writing the
additional costs for such services. The City shall not be liable for any additional expenses of SSG
not specified by the Agreement unless the City first approves such expenses in writing. Customer
shall promptly pay the fees identified in the Order Form(s).
B. The City shall provide proof of its tax exempt status or applicable taxes will be assessed.
5. Notice: Any notices, approvals, consents or other communication required or permitted by this Agreement shall be in
writing and shall be sent by U.S. mail, by hand delivery, facsimile, email or by expedited delivery service in the form
required herein to the addresses which appear on the first page of this Agreement, or to such other addresses or phone
numbers as shall be furnished in writing by one party to the other. All such notices or other communications shall be
deemed to have been received on(i)the date received if personally delivered, (ii) four(4) business days after the date of
posting if delivered by mail, or (iii) the date of receipt, if delivered by Federal Express or similar expedited delivery
service.
6. Default and Termination:
A. An event of default is: (i)a failure by either party to comply with any material obligation under this Agreement;and
(ii)such non-compliance remains uncured for more than thirty(30)days after receipt of written notice thereof.
B. If an event of default occurs, the non-defaulting party, in addition to any other rights available to it under law or
equity, may terminate the breached Agreement under this Agreement and all licenses granted thereunder by giving
written notice to the defaulting party. Except as otherwise specifically stated herein, remedies shall be cumulative
and there shall be no obligation to exercise a particular remedy.
C. The Initial Term of any Agreement under this Agreement is one year unless clearly stated otherwise on the Order
Form. After the Initial Term, the Agreement will renew for four (4) successive one-year terms at SSG's then-
current rates unless a notice of termination is received by the other party at least 90 days prior to the
commencement of the renewal term. SSG shall provide at least one hundred and twenty(120) days notice of price
increases which will be applicable to the next term. After the Initial Term, any Agreement under this Agreement
may be terminated by either party upon -sixty (60 days' prior written notice to the other party. The Order Form
may identify a monthly cost for the Service; such monthly cost is for identification purposes only; if Customer
terminates prior to the end of the Initial Term for any reason other than the uncured breach of SSG, Customer shall
continue to be responsible for payment of the entire subscription fee for the Initial Term. If the terminated
Agreement was being performed on a time and materials basis, Customer shall pay for all services performed and
costs incurred prior to the effective date of termination.
D. The City or SSG may terminate this Agreement at any time for any reason by providing the other party with 30 days'
written notice of termination.
E. In the event no funds or insufficient funds are appropriated by the City in any fiscal period for any payments due
hereunder, City will notify SSG of such occurrence and this Agreement shall terminate on the last day of the fiscal
period for which appropriations were received without penalty or expense to the City of any kind whatsoever,except
as to the portions of the payments herein agreed upon for which funds have been appropriated.
F. Termination for nonpayment will be effective immediately by SSG in the event Customer fails to pay amounts due
under this Agreement, and further fails to cure such non-payment within ten (10) days of the date on which it
receives notice of non-payment from SSG (the"Effective Date of Termination.") Upon termination,Customer loses
the right to utilize the ordered Services. If SSG terminates due to the uncured breach of Customer, Customer shall
continue to be responsible for payment of the entire subscription fee for the Initial Term.
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G. Upon Customer's written request, SSG shall provide Customer with a password-protected,digital copy of all content
collected by Customer or its Authorized End-Users via the Service at a fee of one-hundred and fifty dollars
($150.00). If Customer has paid all undisputed invoices and all resolved disputed invoices at the time of expiration
or termination, such information shall be delivered within 5 days of the effective date of termination. If there are
outstanding undisputed invoices or disputed invoices that have not been resolved, such information shall be
delivered within 5 days of resolution and payment of such invoices.
H. In the event of any termination, the provisions of the Agreement concerning payment, and the sections of this
Agreement titled "Notice," "Default and Termination," "Indemnification and limitation of liability,"
"Confidentiality," "Identification," "General," and any license grant or limitation shall survive as necessary to
effectuate their purposes and shall bind the parties and their legal representative,successors,and assigns.
7.Right to Audit
A. SSG agrees that the City shall,until the expiration of three(3)years after final payment under this contract, or the final
conclusion of any audit commenced during the said three years, have access to and the right to examine at reasonable
times any directly pertinent books, documents, papers and records of the consultant involving transactions relating to
this Contract at no additional cost to the City. SSG agrees that the City shall have access during normal working hours
to all necessary SSG facilities and shall be provided adequate and appropriate work space in order to conduct audits in
compliance with the provisions of this section. The City shall give SSG reasonable advance notice of intended audits.
SSG further agrees to include in all its subcontractor agreements hereunder a provision to the effect that the
subcontractor agrees that the City shall, until expiration of three(3)years after final payment of the subcontract, or the
final conclusion of any audit commenced during the said three years have access to and the right to examine at
reasonable times any directly pertinent books, documents, papers and records of such subcontractor involving
transactions related to the subcontract, and further that City shall have access during normal working hours to all
subcontractor facilities and shall be provided adequate and appropriate work space in order to conduct audits in
compliance with the provisions of this paragraph. City shall give subcontractor reasonable notice of intended audits.
8.Independent Contract
A. It is expressly understood and agreed that SSG shall operate as an independent contractor as to all rights and privileges
and work performed under this agreement, and not as agent, representative or employee of the City. Subject to and in
accordance with the conditions and provisions of this Agreement, SSG shall have the exclusive right to control the
details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents,
servants, employees, contractors and subcontractors. SSG acknowledges that the doctrine of respondeat superior shall
not apply as between the City, its officers, agents, servants and employees, and Consultant, its officers, agents,
employees, servants, contractors and subcontractors. SSG further agrees that nothing herein shall be construed as the
creation of a partnership or joint enterprise between City and SSG. It is further understood that the City shall in no way
be considered a Co-employer or a Joint employer of SSG or any officers, agents, servants, employees or subcontractors
of SSG. Neither SSG, nor any officers, agents, servants, employees or subcontractors of SSG shall be entitled to any
employment benefits from the City. SSG shall be responsible and liable for any and all payment and reporting of taxes
on behalf of itself,and any of its officers,agents,servants,employees or subcontractors.
9. Assignments and use by Third Parties:
A. Neither party shall assign any of its rights or obligations under this Agreement,in whole or in part, without the prior
written consent of the other party, which consent shall not be unreasonably withheld. Notwithstanding the
generality of the preceding sentence, the foregoing sentence shall not prohibit (i) the assignment by either party of
all of its rights and obligations under this Agreement in connection with a sale of substantially all of the assets of the
assigning party, or (ii) any acquisition of all of the stock of either party and/or the statutory merger of either party
into any other entity. If the City grants consent to an assignment,the assignee shall execute a written agreement with
the City and SSG under which the assignee agrees to be bound by the duties and obligations of SSG under this
Agreement. SSG and Assignee shall be jointly liable for all obligations of the Consultant under this Agreement prior
to the effective date of the assignment. If the City grants consent to a subcontract, the subcontractor shall execute a
written agreement with SSG,the subcontractor shall execute a written agreement
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B. If Customer desires to provide a third party other than the parties covered in Section 2C with access to the Services
at Customer's expense or to give a third party access to Customer's configuration of the Services, with the third
party paying the applicable subscription fee, SSG will work with Customer and the third party to draft an
appropriate agreement. Third parties who have access to the Services at Customer's expense will still need to agree
to certain portions of this Agreement.
10. Indemnification and limitation of liability:
A. LIABILITY - SSG SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS,
PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL
PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT
CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL
MISCONDUCT OF SSG,ITS OFFICERS,AGENTS,SERVANTS OR EMPLOYEES.
B. INDEMNIFICATION- SSG HEREBY COVENANTS AND AGREES TO INDEMNIFY,HOLD HARMLESS
AND DEFEND THE CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM AND
AGAINST ANY AND ALL CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER,WHETHER REAL
OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED DAMAGE OR
LOSS TO CONSULTANT'S BUSINESS AND ANY RESULTING LOST PROFITS) ANDIOR PERSONAL
INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, ARISING OUT OF OR IN CONNECTION
WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS
OR MALFEASANCE OF CONSULTANT,ITS OFFICERS,AGENTS,SERVANTS OR EMPLOYEES.
C. COPYRIGHT INFRINGEMENT-SSG agrees to defend,settle,or pay,at its own cost and expense,any claim or
action against the City for infringement of any patent, copyright, trade secret, or similar property right arising
from City's use of the software and/or documentation in accordance with this agreement. SSG shall have the sole
right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and
to settle or compromise any such claim, and City agrees to cooperate with it in doing so. City agrees to give
Consultant timely written notice of any such claim or action,with copies of all papers City may receive relating
thereto. If the software and/or documentation or any part thereof is held to infringe and the use thereof is
enjoined or restrained or,if as a result of a settlement or compromise,such use is materially adversely restricted,
SSG shall, at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use
the software and/or documentation; or(b) modify the software and/or documentation to make it non-infringing,
provided that such modification does not materially adversely affect City's authorized use of the software and/or
documentation; or (c) replace the software and/or documentation with equally suitable, compatible, and
functionally equivalent non-infringing software and/or documentation at no additional charge to City; or (d) if
none of the foregoing alternatives is reasonably available to SSG, terminate this agreement and refund to
City the payments actually made to SSG under this agreement.
11. Confidentiality:
A. Each party hereto shall hold all non-public information received from the other party as confidential and shall not
disclose such information to third parties unless(i) such information becomes generally available to the public other
than as a result of disclosure by the party wishing to disclose such information; (ii) such information was known to
the party wishing to disclose such information or available to such party on a non-confidential basis, prior to its
disclosure by the other party; (iii) such disclosure is reasonably necessary to such party's performance under this
Agreement; or(iv) such disclosure is required by law, including but not limited to disclosures mandated by public
records laws. In the case of disclosures required by law, when such notice is not prohibited by law, the party
holding the confidential information shall give the owner of the confidential information prompt notice of the
disclosure requirement and an opportunity to defend against or limit such disclosure.
B. Customer's Content is presumed to be confidential. The software underlying the Services and the user interface
used for the Services is presumed to be confidential.
C. To the extent that the Customer's Confidential Information received by SSG pursuant to this Agreement falls within
the definition of the Gramm Leach Bliley Act and/or the Health Insurance Portability and Accountability Act, SSG
will comply with such laws and their implementing regulations.
D. SSG shall not utilize Customer's Confidential Information for any purpose other than the purpose for which it was
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supplied. E. SSG shall maintain all personal information in compliance with applicable US data privacy laws. In
the event that there is a breach of SSG's security measures resulting in the disclosure of personally identifiable
data, SSG will comply with all statutory requirements concerning the provision of notice of such breach to the
impacted persons and to appropriate agencies (if applicable) and will be responsible for any remedial measures
required by statute.
12. Ownership:
A. Customer shall not store any Content via the Service unless it has the right to use such Content. SSG obtains no
ownership rights in Customer's Content.
B. Customer obtains no ownership rights in the Service or any software SSG uses to operate the Service. The Service is
highly configurable and many of SSG's customers may use configurations similar to ones used by Customer. SSG
reserves the right to offer any configuration it has made for any particular customer as a template for other customers.
C. Should the parties agree to any customization of the Service for Customer, SSG shall own all such customizations.
Similar customizations may be offered to other SSG customers.
13. Warran :
A. SSG warrants that for a period of ninety (90) days from the Effective Date, the Website will conform, as to all
substantial operational features,to SSG's current published specifications when installed and will be free of defects
that substantially affect system performance.
B. Customer must notify SSG in accordance with SSG's Service Level Agreement of its claim of any defect within
such ninety(90) day period. If the Website is found to be defective by SSG and that it is not subject to a Warranty
Exclusion, SSG's sole obligation under this warranty is to use commercially reasonable efforts to promptly remedy
such defect.
C. THE EXPRESS WARRANTY SET FORTH IN SECTION I I(A)IS THE EXCLUSIVE WARRANTY MADE BY
SSG WITH RESPECT TO THE WEBSITE, AND SSG MAKES NO OTHER WARRANTY REGARDING THE
WEBSITE,AND EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES AND INDEMNITIES,EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF DESIGN, NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF
DEALING, USAGE OR TRADE PRACTICE. SSG DOES NOT WARRANT THAT THE WEBSITE WILL
MEET CUSTOMER'S OR ITS USERS' REQUIREMENTS OR THAT THE WEBSITE WILL BE ERROR-FREE.
NO WARRANTY IS MADE REGARDING THE RESULTS OF THE WEBSITE OR THAT ALL ERRORS IN
THE WEBSITE WILL BE CORRECTED.
D. SSG's warranty shall be void if anyone other than SSG alters or modifies the Website in any way. SSG makes no
warranty,and shall have no liability or obligation,with respect to any failure of the Website to materially conform to
its published specifications which is not directly attributable to SSG, including but not limited to non-conformities
caused by(a) accident, abuse, incorrect procedures or damage after the Website is made available to Customer, (b)
use of the Website in any operating environment or in combination with other products which are not approved by
SSG in writing,(c)use of the Website in a manner for which the Website is not reasonably intended or which is not
permitted by this Agreement, (d) the Website's interaction or failure to interact properly with a third party's
computer systems, software, interfaces, services or data, or any updates or changes thereto, or (e) any delay,
damage, malfunction or inaccuracy caused by any virus, trap, time-out feature, malicious code or other harmful
feature or code contained in software other than the Website (collectively, "Warranty Exclusions"). Correction for
defects or issues traceable Warranty Exclusions shall be billed at SSG's standard time and material charges.
14. Monitoring Use of the Service: SSG reserves the right to monitor Customer's and its Authorized End-Users' access and
usage of the Service and the Website to ensure Customer's and its Authorized End-Users' compliance with the terms and
conditions of this Agreement. SSG does not monitor the Content unless it has been provided with information
suggesting that the Content violates law. Customer will use commercially reasonable efforts to ensure that the
information Customer and its Authorized End-Users transmit through the Service complies with all applicable laws and
regulations, whether now in existence or hereafter enacted and in force. Notwithstanding any term or provision to the
contrary contained in this Agreement, or the applicable Order Form, SSG reserves the right, in its sole and absolute
discretion, to suspend or terminate Customer's or any of its Authorized End-User's access to the Service for any
violation of the material terms and conditions of this Agreement by Customer or its Authorized End-Users. In the event
of such suspension or termination,SSG will provide written notice of the action and the reason for such action. If a cure
of the violation is possible, SSG will restore access following the cure. In the event of repeated violations by the same
Authorized End-User, SSG may reasonably refuse to restore access to such Authorized End-User. Except where
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monitoring indicates a violation of law, SSG's monitoring is subject to the confidentiality restrictions of this Agreement.
15. Identification: Each party represents that its name appearing at the beginning of this Agreement is its correct legal
name.
16. Signature Authority: The person signing this agreement hereby warrants that he/she has the legal authority to execute this
agreement on behalf of the respective party, and that such binding authority has been granted by proper order,resolution,
ordinance or other authorization of the entity. Each party is fully entitled to rely on these warranties and representations
entering into this Agreement or any amendment hereto.
17. Governing Law/Venue: This Agreement is made in and shall be governed by the laws of the State of Texas. If any
action, whether real or asserted, at law or in equity, is brought pursuance to this Agreement, venue
for such action shall lie in state courts located in Tarrant County, Texas or the United States
District Court for the Northern District of Texas, Fort Worth Division.
18. Headings Not Controlling: The section headings and titles used in this Agreement are for reference purposes only,shall
not be deemed a part of this Agreement, and are not intended to define or limit the scope of any provisions of this
Agreement.
19.Entirely of Agreement:This Agreement,including the Order Form attached hereto and any documents incorporated herein
by reference,contains the entire understanding and agreement between the City and SSG,their assigned successors in interest,
as to the matters contained herein. Any prior or contemporaneous oral or written agreement is hereby declared null and void
to the extent in conflict with any provision of this Agreement.
20.Amendments:No amendment of this Agreement shall be binding upon a party hereto unless such amendment is set forth in
a written instrument,which is executed by an authorized representative of each party.
21.No Waiver: The failure of the City or SSG to insist upon the performance of any term or provisions of this Agreement or
to exercise any right granted herein shall not constitute a waiver of the City's or Consultant's respective right to insist upon
appropriate performance or to assert any such right on any future occasion.
22. Severability:If any provision of this Agreement is held invalid, illegal or unenforceable,the validity, legality and
enforceability of the remaining provisions shall not in any way be affected or impaired.
23.Force Maieure: The City and SSG shall exercise their best efforts to meet their respective duties and obligations as set
forth in this Agreement,but shall not be held liable for any delay or omission in performance due to force majeure or other
causes beyond their reasonable control,including,but not limited to,compliance with any government law, ordinance or
regulation,acts of God,acts of the public enemy,fires,strikes,lockouts,natural disasters,wars,riots,material or labor
restrictions by any governmental authority,transportation problems and/or any other similar causes.
24.Counterparts: This Agreement may be executed in one or more counterparts and each counterpart shall,for all purposes,be
deemed an original,but all such counterparts shall together constitute one and the same instrument.
25. Definitions:
"Agencies"means any agency,corporation,or organization that is registered with a single tax identification number.
"Authorized End-Users" means Customer's employees, personnel, agents or consultants who are authorized by
Customer to access and use the Service concurrently at any one time during the Term. A Person identified in this
definition as an "Authorized End-User"shall not be considered an"Authorized End-User"unless and until he, she, or it
has accepted the terms and conditions of SSG's online, "click-through"End-User License Agreement(EULA)accessible
through the Website,as the same may be amended,modified,or restated from time to time by SSG.
"Content" means any and all data collected, stored, transmitted, and retrieved by a Customer or its Authorized End-
Users,in and through the Service.
"Material Obligation' means the responsibility of either party to meet all obligations or deliverables consistent in with
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the Terms of the Agreement
"Party"or"Parties"means each of SSG and Customer individually,or SSG and Customer collectively.
"Person" means any individual or entity, including, without limitation, partnership, corporation, limited liability
company,limited liability partnership,association,trust,joint venture,unincorporated organization.
"Update," means a modification, upgrade or update to the Software that is completed according to SSG's exclusively
determined timeline and specifications. Updates exclude new services for which SSG charges separately.
"Website"means one or more exclusively available, secure URLs established by SSG for Customer based upon the terms and
provisions of the applicable Order Form(s).
This Agreement is not binding unless executed by both parties.
Agreed this day of a � , -,201 .
City of Fort Worth
Customer: ,M,� ,��° Social Solut'on Glob �,,bc.
Author' ed Signature Authpiized ignature'
CHARLES W. DANIELS,ASSISTANT CITY MANAGER STEPHEN W. EGAN, C 0
rgtlalle-� Vii bbl,Ii4j, Asji>1 4 of �haye"
Printed Name and Title Printed Name and Title
ACCEPTED AND AGREED: Contract Authorization:
APPROVAL RECOMMENDED: M&C: � '
Date Ap roved:
By:
*yv .JeffTstead ATTEST: ,
Chief of Police '"
Y:Mary Y
Date: °�' Ka �
�r,' �
City Secretary
OF F
�pbgOiir(',CJ 6700 �qa
APPROVED AS TO FORM '
AND LEGALIT m
By: 00000000
eel: te ^.Mihil �t l
Assistant City Attorney
()FFICIAL, RECORD
CITY SECRETARY
7 Fif. WORTH,TX
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ETO SOFTWARE TM ORDER FORM
This Order Form is subject to the terms and conditions of the attached Agreement between the City of Fort Worth
"Customer" or "City") and Social Solutions Global, Inc. ("SSG") executed contemporaneously with this Order Form. The
parties agree as follows:
1. Subscription Pricing and Payment Schedule:
Both parties agree to the pricing and payment terms outlined in Schedule A. Subscription fees are invoiced and paid annually
in advance.
Pricing is based on the following metrics and will be increased if those metrics increase:
Metric Description
Attachment Storage As described in Schedule A
Scope of Use Fort Worth Police Department
Authorized End Users UNLIMITED
2.Services Pricing and Payment Schedule:
If Customer opts to use a Third-Party vendor for implementation of the Website,negotiations and scope of work will be made
between Customer and Third-Party vendor. If Customer desires to purchase additional services from SSG,Customer will
notify SSG of the work requested and additional fees may apply.
3. Term and Termination:
The Term begins upon the Effective Date of the Agreement and shall continue for one (1) year (the "Initial Term").
During any Renewal Term, SSG will not increase Customer's annual fees by more than 10% per year, exclusive of
additional fees charged based upon increased usage (e.g., increased Annual Revenue; etc.) or additional service requested by
Customer,over the existing rate structure for Service.
4. Expiration:
This Order Form shall expire and be void and of no effect if not executed by Customer and received by SSG by 04/30/14.
The undersigned each represents and warrants that he/she(1)has reviewed and understands the terms and conditions stated in
this Order Form and its attachments and related documents and (2) is duly authorized on this date to bind, as applicable, the
SSG or Customer to the terms and conditions stated herein.
SSG: Social Solutions Global,Inc. Customer: City of Fort Worth
Signature Signature
Printed Name Pri elName
STEPHEN W.EGAN Charles Daniels
Ckk� ,A,e5
Title Title
g � w �., .
CFO Assistant City Manager ,..
Date Date �p
FT. VKH'ITH,
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INTERNAL USE ONLY-DATES BELOW TO BE COMPLETED BY SSG WHEN COUNTERSIGNING
AGREEMENT.PLEASE NOTE THE DATES INDICATED AS THEY WILL IDENTIFY WHEN
BILLING BEGINS:
AGREEMENT EFFECTIVE DATE: AGREEMENT RENEWAL MONTH:
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Schedule A Items Ordered
Quote# 2909
Date 9/12/2013
6 to_,mr ,__ t t ttS isJ
013 LICENSE:ET O Impact 000-001 Up to 20,000 participants and 2 GB 12 License-Term 1 ( 8 580.00¥ 8,580.00
of attachment Storage Annually
Total $8,580.00
10