HomeMy WebLinkAboutContract 43810-R9 CITY SECIETAW
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Coml-oai Service Agreement Contract
Silver Package
Ref# NP72/24D — P7205
You will receive:
■ 2447 technical support including troubleshooting,installation,and configuration assistance
■ Four-hour phone response
■ Remote diagnostic technical assistance
■ Toll-free call-in number(1-888-55&9320)
• Software upgrades
■ Material replacement of parts within 2 business days,once a Return Material Authorization(RMA)number has
been issued
The Silver Service Agreement is based on a yearly fee,
outlined below and/or in a separate purchase order.
Service Agreement Contract
Extended Warranty: 9s'Year(12 Months)
Term Begins: May 1, 2016
Term Ends: April 30,2017
Package: SILVER
Price: $2,150.00 USD
Purchase Order No
Agreed and Signed Upon By: Agreed and Sianed Uoon BY:
CVDS Inc. City of Fort Worth—Police Department
Fort Worth,TX,(USA)
Representative: Michel LaRue, CPA, CA Representative:
Title: Controller Title: 14ss1J-k,f 6%1� 014.1axi
Date: dgg�a� .Z� — X10A Date: II`fIlu
"If Purchase Order No. is not applicable, please fill in the Billing Information form and send back to us.
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i T.514.428.7879
F.514.428.3511
a -h OFFICIAL RECORD
www.cvds.com
CITY SECRETARY
FT.WORTH,TX
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ComLoa Warranty Agreement
1-Year Wamrnty Agreement:
CVDS Inc. is an ISO9001:2008 company that designs and manufactures and tests all system
software and hardware components in accordance with engineering specifications and safety
requirements. CVDS Inc. warrants its products for a period of twelve (12) months against defective
parts and workmanship beginning from the customer acceptance date. During the warranty period,
CVDS Inc. agrees to either repair or replace any defective equipment or part thereof at its
expense. Parts will be provided on an exchange basis, and any parts removed from equipment for
exchange are considered the property of CVDS Inc. and shall be returned to CVDS Inc.
This warranty does not cover:
• Damage due to abuse, misuse, neglect or customers modifications;
• Improper wiring, repairing, alteration, installation, or maintenance performed by an
unauthorized third-party;
• Theft, vandalism,fire, water or peril;
• Moving, relocation or alteration of equipment for which prior written approval has not
been given by CVDS Inc.
• Servicing not authorized by CVDS Inc.;
• Usage not in accordance with product instructions;
• Problems caused by use of parts and components not supplied by CVDS Inc.
Any non-warranty repairs will be charged at current CVDS rates.
CVDS Inc. makes no warranty with respect to products which have had their manufacturing serial
numbers removed or altered.
If CVDS Inc. elects the replacement option, the parts will be the same or a later version which
performs substantially the same function as the one being replaced. CVDS Inc. will make the final
determination as to the existence and cause of any defect.
In repairing or replacing any product, part of product, or software medium under this warranty,
CVDS Inc. may use new, remanufactured, reconditioned, refurbished, or functionally equivalent
products or parts.
The foregoing warranty is in lieu of all other warranties or conditions expressed or implied
including, but not limited to, the implied warranties or conditions of merchantability and fitness for
particular purpose and those arising by a statute or from any other source.
T.514.426.7879
F.514.426.3511
www.cvds.com
APPROV - C 1VIEPED-
By:
Chief Joel F. Fitzgerald
Chief of Pol'ce
Date: t 6
APPROVED Aa 10 F OWVI AND LEGALITY:
By:
Jessica Sang, ang
Assistant Cit ttorney/1 _
Date: 1 ( �` ( l
CONTRACT AUTHORIZATION:
No M&C Required ee / ,��;.
ATTES : 0
i
By:
May J. r
City Sec etar
)(A'S4
Date:
Form 1295 Certification No: NOT REQUIRED
This agreement does not require City Council approval.
M
RECORDCRETARYRTH,TX