HomeMy WebLinkAboutContract 48029 City Secretary Contract No. ff"007
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JUL 2 7 2016
C1IYOFFORTWORTH FORT WORTHO
Cf[YSECRETARY --!
PROFESSIONAL SERVICES AGREEMENT
This PROFESSIONAL SERVICES AGREEMENT ("Agreement") is made and
entered into by and between the CITY OF FORT WORTH (the "City" or "Client"), a home-
rule municipal corporation situated in portions of Tarrant, Denton, Johnson and Wise Counties,
Texas, acting by and through its duly authorized Assistant City Manager, and HAZEN AND
SAWYER ("Consultant"), a New York Professional Engineering & Consulting Firm , and
acting by and through Chamindra Dassanayake its duly authorized officer. City and Consultant
are each individually referred to herein as a "party" and collectively referred to as the "parties."
The term "Consultant" shall include the Consultant, its officers, agents, employees,
representatives, contractors or subcontractors. The term "City" shall include its officers,
employees, agents, and representatives.
1. Scope of Services.
Consultant hereby agrees, with good faith and due diligence, to provide the City with
professional consulting services for conducting engineering services for a business performance
plan update to include a cultural scan with key stakeholders and facilitation of a two day executive
retreat. Specifically, Consultant will perform all duties outlined and described in the Scope of
Work, which is attached hereto as Exhibit "Scope of Work" and incorporated herein for all
purposes, and further referred to herein as the "Services." Consultant shall perform the Services in
accordance with standards in the industry for the same or similar services. In addition, Consultant
shall perform the Services in accordance with all applicable federal, state, and local laws, rules, and
regulations. If there is any conflict between this Agreement and Exhibit Scope of Work, the terms
and conditions of this Agreement shall control.
2. Term.
This Agreement shall commence upon May 22, 2016 ("Effective Date") and shall expire
no later than June 20th, 2017 ("Expiration Date"), unless terminated earlier in accordance with
the provisions of this Agreement or otherwise extended by the parties. This Agreement may be
renewed once at the City's option.
3. Compensation.
The City shall pay Consultant an amount not to exceed $31,500.00 in accordance with
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City Secretary Contract No.
the provisions of this Agreement. Consultant shall not perform any additional services for the
City not specified by this Agreement unless the City requests and approves in writing the
additional costs for such services. The City shall not be liable for any additional expenses of
Consultant not specified by this Agreement unless the City first approves such expenses in
writing. City agrees to pay all invoices of Consultant within thirty (30) days of receipt of such
invoice. Consultant may charge interest on late payments not to exceed one percent(1%).
4. Termination.
4.1. Convenience. Either the City or Consultant may terminate this Agreement at any time and
for any reason by providing the other party with 30 days written notice of termination.
4.2 Breach. If either party commits a material breach of this Agreement, the non-breaching
Party must give written notice to the breaching party that describes the breach in reasonable
detail. The breaching party must cure the breach ten (10) calendar days after receipt of notice
from the non-breaching party, or other time frame as agreed to by the parties. If the breaching
party fails to cure the breach within the stated period of time, the non-breaching party may, in its
sole discretion, and without prejudice to any other right under this Agreement, law, or equity,
immediately terminate this Agreement by giving written notice to the breaching party.
4.3 Fiscal Funding Out. In the event no funds or insufficient funds are appropriated by the
City in any fiscal period for any payments due hereunder, the City will notify Consultant of such
occurrence and this Agreement shall terminate on the last day of the fiscal period for which
appropriations were received without penalty or expense to the City of any kind whatsoever,
except as to the portions of the payments herein agreed upon for which funds have been
appropriated.
4.4 Duties and Obligations of the Parties. In the event that this Agreement is terminated prior
to the Expiration Date, the City shall pay Consultant for services actually rendered up to the
effective date of termination and Consultant shall continue to provide the City with services
requested by the City and in accordance with this Agreement up to the effective date of
termination. Upon termination of this Agreement for any reason, Consultant shall provide the
City with copies of all completed or partially completed documents prepared under this
Agreement. In the event Consultant has received access to City information or data as a
requirement to perform services hereunder, Consultant shall return all City provided data to the
City in a machine readable format or other format deemed acceptable to the City and certify that
all City data has been removed from Consultant's computers and other electronic devices.
5. Disclosure of Conflicts and Confidential Information.
5.1 Disclosure of Conflicts. Consultant hereby warrants to the City that Consultant has
made full disclosure in writing of any existing or potential conflicts of interest related to
Consultant's services under this Agreement. In the event that any conflicts of interest arise after
the Effective Date of this Agreement, Consultant hereby agrees immediately to make full
disclosure to the City in writing.
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the provisions of this Agreement. Consultant shall not perform any additional services for the
City not specified by this Agreement unless the City requests and approves in writing the
additional costs for such services. The City shall not be liable for any additional expenses of
Consultant not specified by this Agreement unless the City first approves such expenses in
writing. City agrees to pay all invoices of Consultant within thirty (30) days of receipt of such
invoice. Consultant may charge interest on late payments not to exceed one percent(M).
4. Termination.
4.1. Convenience. Either the City or Consultant may terminate this Agreement at any time and
for any reason by providing the other party with 30 days written notice of termination.
4.2 Breach. If either party commits a material breach of this Agreement, the non-breaching
Party must give written notice to the breaching party that describes the breach in reasonable
detail. The breaching party must cure the breach ten (10) calendar days after receipt of notice
from the non-breaching party, or other time frame as agreed to by the parties. If the breaching
party fails to cure the breach within the stated period of time, the non-breaching party may, in its
sole discretion, and without prejudice to any other right under this Agreement, law, or equity,
immediately terminate this Agreement by giving written notice to the breaching party.
4.3 Fiscal FundingOut. In the event no funds or insufficient funds are appropriated by the
City in any fiscal period for any payments due hereunder, the City will notify Consultant of such
occurrence and this Agreement shall terminate on the last day of the fiscal period for which
appropriations were received without penalty or expense to the City of any kind whatsoever,
except as to the portions of the payments herein agreed upon for which funds have been
appropriated.
4.4 Duties and Obligations of the Parties. In the event that this Agreement is terminated prior
to the Expiration Date, the City shall pay Consultant for services actually rendered up to the
effective date of termination and Consultant shall continue to provide the City with services
requested by the City and in accordance with this Agreement up to the effective date of
termination. Upon termination of this Agreement for any reason, Consultant shall provide the
City with copies of all completed or partially completed documents prepared under this
Agreement. In the event Consultant has received access to City information or data as a
requirement to perform services hereunder, Consultant shall return all City provided data to the
City in a machine readable format or other format deemed acceptable to the City and certify that
all City data has been removed from Consultant's computers and other electronic devices.
5. Disclosure of Conflicts and Confidential Information.
5.1 Disclosure of Conflicts. Consultant hereby warrants to the City that Consultant has
made full disclosure in writing of any existing or potential conflicts of interest related to
Consultant's services under this Agreement. In the event that any conflicts of interest arise after
the Effective Date of this Agreement, Consultant hereby agrees immediately to make full
disclosure to the City in writing.
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5.2 Confidential Information. The City acknowledges that Consultant may use products,
materials, or methodologies proprietary to Consultant. The City agrees that Consultant's
provision of services under this Agreement shall not be grounds for the City to have or obtain
any rights in such proprietary products, materials, or methodologies unless the parties have
executed a separate written agreement with respect thereto. Consultant, for itself and its
officers, agents and employees, agrees that it shall treat all information provided to it by the
City ("City Information") as confidential and shall not disclose any such information to a third
party without the prior written approval of the City.
5.3 Unauthorized Access. Consultant shall store and maintain City Information in a secure
manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt
City Information in any way. Consultant shall notify the City immediately if the security or
integrity of any City information has been compromised or is believed to have been
compromised, in which event, Consultant shall, in good faith, use all commercially reasonable
efforts to cooperate with the City in identifying what information has been accessed by
unauthorized means and shall fully cooperate with the City to protect such information from
further unauthorized disclosure.
6. Rieht to Audit.
Consultant agrees that the City shall, until the expiration of three (3) years after final
payment under this Agreement, have access to and the right to examine at reasonable times any
directly pertinent books, documents, papers and records of the Consultant involving
transactions relating to this Agreement at no additional cost to the City. Consultant agrees that
the City shall have access during normal working hours to all necessary Consultant facilities
and shall be provided adequate and appropriate work space in order to conduct audits in
compliance with the provisions of this section. The City shall give Consultant not less than 10
days written notice of any intended audits.
7. Independent Contractor.
It is expressly understood and agreed that Consultant shall operate as an independent
contractor as to all rights and privileges granted herein, and not as agent, representative or
employee of the City. Subject to and in accordance with the conditions and provisions of this
Agreement, Consultant shall have the exclusive right to control the details of its operations and
activities and be solely responsible for the acts and omissions of its officers, agents, servants,
employees, contractors and subcontractors. Consultant acknowledges that the doctrine of
respondeat superior shall not apply as between the City, its officers, agents, servants and
employees, and Consultant, its officers, agents, employees, servants, contractors and
subcontractors. Consultant further agrees that nothing herein shall be construed as the creation
of a partnership or joint enterprise between City and Consultant. . It is further understood that
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the City shall in no way be considered a Co-employer or a Joint employer of Consultant or any
officers, agents, servants, employees or subcontractors of Consultant. Neither Consultant, nor
any officers, agents, servants, employees or subcontractors of Consultant shall be entitled to any
employment benefits from the City. Consultant shall be responsible and liable for any and all
payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants,
employees or subcontractors.
8. Liability and Indemnification.
CONSULTANT SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL
PROPERTY LOSS, PROPERTY DAMAGE ANDIOR PERSONAL INJURY, INCLUDING
DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER
REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR
OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF CONSULTANT,
ITS OFFICERS,AGENTS,SERVANTS OR EMPLOYEES.
CONSULTANT COVENANTS AND AGREES TO, AND DOES HEREBY,
INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY, ITS OFFICERS,
AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL
CLAIMS OR LAWSUITS FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING
ALLEGED DAMAGE OR LOSS TO CONSULTANT'S BUSINESS AND ANY
RESULTING LOST PROFITS) ANDIOR PERSONAL INJURY, INCLUDING DEATH,
TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR
ASSERTED, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO
THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OR
MALFEASANCE OF CONSULTANT, ITS OFFICERS, AGENTS, SERVANTS OR
EMPLOYEES.
9. Assignment and Subcontracting.
Consultant shall not assign or subcontract any of its duties, obligations or rights under
this Agreement without the prior written consent of the City. If the City grants consent to an
assignment, the assignee shall execute a written agreement with the City and the Consultant
under which the assignee agrees to be bound by the duties and obligations of Consultant under
this Agreement. The Consultant and Assignee shall be jointly liable for all obligations under this
Agreement prior to the assignment. If the City grants consent to a subcontract, the subcontractor
shall execute a written agreement with the Consultant referencing this Agreement under which
the subcontractor shall agree to be bound by the duties and obligations of the Consultant under
this Agreement as such duties and obligations may apply. The Consultant shall provide the City
with a fully executed copy of any such subcontract.
10. Insurance.
10.1 The Consultant shall carry the following insurance coverage with a company that is
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licensed to do business in Texas or otherwise approved by the City:
1. Commercial General Liability with a combined limit of not less than $1,000,000 per
occurrence.
2. Automobile Liability Insurance with a combined limit of not less that $1,000,000 per
occurrence.
3. Professional Liability (Errors & Omissions) in the amount of $1,000,000 per claim and
$1,000,000 aggregate limit.
4. Statutory Workers' Compensation and Employers' Liability Insurance requirements per
the amount required by statute.
5. Any other insurance as required by City.
1.2 General Insurance Requirements:
1. All applicable policies shall name the City as an additional insured thereon, as its
interests may appear. The term City shall include its employees, officers, officials,
agents, and volunteers in respect to the contracted services.
2. The workers' compensation policy shall include a Waiver of Subrogation (Right of
Recovery) in favor of the City of Fort Worth.
3. A minimum of Thirty (30) days notice of cancellation or reduction in limits of coverage
shall be provided to the City. Ten (10) days notice shall be acceptable in the event of
non-payment of premium. Notice shall be sent to the Risk Manager, City of Fort Worth,
1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City Attorney at the
same address.
4. The insurers for all policies must be licensed and/or approved to do business in the State
of Texas. All insurers must have a minimum rating of A- VII in the current A.M. Best
Key Rating Guide, or have reasonably equivalent financial strength and solvency to the
satisfaction of Risk Management. If the rating is below that required, written approval of
Risk Management is required.
5. Any failure on the part of the City to request required insurance documentation shall not
constitute a waiver of the insurance requirement.
6. Certificates of Insurance evidencing that the Consultant has obtained all required
insurance shall be delivered to the City prior to Consultant proceeding with any work
pursuant to this Agreement.
11. Compliance with Laws, Ordinances, Rules and Regulations.
Consultant agrees to comply with all applicable federal, state and local laws, ordinances,
rules and regulations. If the City notifies Consultant of any violation of such laws, ordinances,
rules or regulations, Consultant shall immediately desist from and correct the violation.
12. Non-Discrimination Covenant.
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Consultant, for itself, its personal representatives, assigns, subcontractors and successors
in interest, as part of the consideration herein, agrees that in the performance of Consultant's
duties and obligations hereunder, it shall not discriminate in the treatment or employment of any
individual or group of individuals on any basis prohibited by law. If any claim arises from an
alleged violation of this non-discrimination covenant by Consultant, its personal representatives,
assigns, subcontractors or successors in interest, Consultant agrees to assume such liability and to
indemnify and defend the City and hold the City harmless from such claim.
13. Notices.
Notices required pursuant to the provisions of this Agreement shall be conclusively
determined to have been delivered when (1) hand-delivered to the other party, its agents,
employees, servants or representatives, (2) delivered by facsimile with electronic confirmation
of the transmission, or (3) received by the other party by United States Mail, registered, return
receipt requested, addressed as follows:
TO THE CITY:
City of Fort Worth With Copy to the City Attorney
Attn: Carman at same address
1000 Throckmorton
Fort Worth TX 76102
Facsimile: (817) 392-8246
TO CONSULTANT:
Hazen and Sawyer
Attn: Scott Hardy
Ft. Worth Office Manager
500 West 7th Street, Suite 702,
Fort Worth, TX 76102
Phone: (817) 870-2630
14. Solicitation of Employees.
Neither the City nor Consultant shall, during the term of this Agreement and additionally
for a period of one year after its termination, solicit for employment or employ, whether as
employee or independent contractor, any person who is or has been employed by the other
during the term of this Agreement, without the prior written consent of the person's employer.
This provision shall not apply to an employee who responds to a general solicitation or
advertisement of employment by either party.
15. Governmental Powers.
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It is understood and agreed that by execution of this Agreement, the City does not waive
or surrender any of its governmental powers.
16. No Waiver.
The failure of the City or Consultant to insist upon the performance of any term or
provision of this Agreement or to exercise any right granted herein shall not constitute a waiver
of the City's or Consultant's respective right to insist upon appropriate performance or to assert
any such right on any future occasion.
17. Governing Law and Venue.
This Agreement shall be construed in accordance with the laws of the State of Texas. If
any action, whether real or asserted, at law or in equity, is brought on the basis of this
Agreement, venue for such action shall lie in state courts located in Tarrant County, Texas or the
United States District Court for the Northern District of Texas, Fort Worth Division.
18. Severability.
If any provision of this Agreement is held to be invalid, illegal or unenforceable, the
validity, legality and enforceability of the remaining provisions shall not in any way be affected
or impaired.
19. Force Maieure.
The City and Consultant shall exercise their best efforts to meet their respective duties
and obligations as set forth in this Agreement, but shall not be held liable for any delay or
omission in performance due to force majeure or other causes beyond their reasonable control
(force majeure), including, but not limited to, compliance with any government law, ordinance
or regulation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters,
wars, riots, material or labor restrictions by any governmental authority, transportation problems
and/or any other similar causes.
20. Headings Not Controlling.
Headings and titles used in this Agreement are for reference purposes only and shall not
be deemed a part of this Agreement.
21. Review of Counsel.
The parties acknowledge that each party and its counsel have reviewed this Agreement
and that the normal rules of construction to the effect that any ambiguities are to be resolved
against the drafting party shall not be employed in the interpretation of this Agreement or
exhibits hereto.
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City Secretary Contract No.
22. Amendments.
No amendment of this Agreement shall be binding upon a party hereto unless such
amendment is set forth in a written instrument, and duly executed by an authorized representative
of each party.
23. Entirety of Agreement.
This Agreement, including any exhibits attached hereto and any documents incorporated
herein by reference, contains the entire understanding and agreement between the City and
Consultant, their assigns and successors in interest, as to the matters contained herein. Any
prior or contemporaneous oral or written agreement is hereby declared null and void to the
extent in conflict with any provision of this Agreement.
24. Signature Authority.
The person signing this Agreement, and any amendment hereto, hereby warrants that
he/she has the legal authority to execute this Agreement on behalf of the respective party, and
that such binding authority has been granted by proper order, resolution, ordinance or other
authorization of the entity. Each party is fully entitled to rely on these warranties and
representations in entering into this Agreement or any amendment hereto.
25. Counterparts.
This Agreement may be executed in in one or more counterparts and each counterpart
shall, for all purposes, be deemed an original, but all such counterparts shall together constitute
one and the same. An executed Agreement, modification, amendment, or separate signature page
shall constitute a duplicate if it is transmitted through electronic means, such as fax or e-mail,
and reflects the signing of the document by any party. Duplicates are valid and binding even if an
original paper document bearing each party's original signature is not delivered.
26. Third Party Beneficiaries.
The provisions and conditions of this Agreement are solely for the benefit of the City and
Consultant, and their lawful successors or assigns, and are not intended to create any rights,
contractual or otherwise, to any other person or entity.
27. Survival.
Section 4.4 (Duties and Obligations of Parites), Section 5 (Confidentiality), Section 6
(Right to Audit), and Section 8 (Liability and Indemnification) shall survive termination of this
Agreement.
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Executed in multiples this the29day of G'/' , 20 .
AGREED: AGREED:
CITY OF FORT WORTH: HAZEN A D SAWYER:
By: � By:
G Gc4Q•
JESUS CHAPA Chamindra Dassanayake
Assistant City Manager Vice President
Date: 2 a - ! (r Date: '�V�L
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ATTEST: 0 ATTEST:
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By: � By:
N/A ary Ka yW/ * Name
City Secretary �x�� Title
APPROVED AS TO FORM AND LEGALITY:
By: 6-y� (/6
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Senies:Assistant City Attorney
CONTRACT AUTHORIZATION:
M&C:
Date Approved;
Form 1295 Certification No.
OFFICIAL RECORD
CITY SECRETARY
EXHIBIT A FT.WORTH,TX
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P Rev. 12/2015
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City Secretary Contract No.
SCOPE OF WORK
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ENGINEERING SERVICES FOR
BUSINESS PERFORMANCE PLAN UPDATE
Scope of Work
ENGINEERING SERVICES FOR
BUSINESS PERFORMANCE PLAN UPDATE
The City of Fort Worth Water Department is seeking to maintain its strong cohesion across
its organization in order to continue to operate more efficiently and effectively, and work
toward a common set of strategic goals. This document describes the draft scope of work
for Hazen and Sawyer to support the Water Department with updating and embedding its
Business Performance Plan for a cycle covering the next five fiscal years (FY 2017-2021).
We understand that the Water Department has undertaken significant business and
strategic planning activities over the past few years and launched its existing Business
Performance Plan in FY 2013. That plan was designed to align with the Effective Utility
Management Attributes and the Balanced Scorecard, and the Department has been working
to fully implement it over the past several years.
Based on discussions with Water Department executive staff, it is understood that the Water
Department wishes to update its Business Performance Plan for the next five fiscal years
(FY 2017-2021) in order to solidify an immediate pathway forward and to streamline the
Plan by removing completed elements and adding significant actions that have become
priority items for completion.
PHASE 1— CULTURAL SCAN
Underlying the updated Business Performance Plan and/or creation of Strategic Goals and
Objectives, there are several implicit objectives for the planning process itself:
■ Align the Water Department and each of its divisions with one another, incorporate
key elements of the Business Performance Plan, and align with the City of Fort
Worth as a whole.
• Unify all Water Department employees toward one set of prioritized actions.
• Communicate with staff and stakeholders such that the Business Performance Plan
Update is universally adopted and implemented.
■ Develop a common tool that is attuned to the Water Department's changing needs.
■ Establish a framework for prioritizing areas for improvement.
■ Capitalize on the Water Department's strengths so that it continues to strive for
effective solutions and a culture of continuous-learning.
For strategic decisions to be meaningful and adopted by the stakeholders who are
necessary to facilitate the realization of organizational goals, they must be created from the
standpoint of existing cultural norms, political agenda, and human motivations. Hazen and
Sawyer, therefore, will incorporate an analysis of the Water Department organizational
environment and stakeholder drivers that will have an impact upon the process itself, and
any existing operational hurdles or issues that need to be overcome in order to most
efficiently implement the updated Business Performance Plan. The ultimate plan will, in this
way, be perceived as "organic" rather than as a third-party plan foisted upon the
organization and a target for suspicion. Identifying and addressing any potential
organizational issues up front ensures that the Business Performance Plan can be
implemented smoothly, with minimal political interference and organizational resistance.
City of Fort Werth,Texas
Business Performance Plan
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ENGINEERING SERVICES FOR
BUSINESS PERFORMANCE PLAN UPDATE
The development of the Cultural Scan should be designed in a way that reflects the scope
and method of the planning process and the tendencies of the organization. Objectives of
the Cultural Scan are to:
• Identify current, emerging and potential issues to which the Business Performance
Planning process can be attuned to increase its organizational optimization. For
example: organizational structure challenges such as silos and authorities and
accountabilities conflicts;
• Identify internal and external stakeholder groups who can help or hinder strategic
planning, analyze their information needs, and suggest a plan for managing their
participation. For example: local and regional regulatory agencies, public interest
groups, lending entities;
• Assess the organizational readiness to engage in meaningful transformative
business and process changes;
• Identify possible leadership areas that can be leveraged/enhanced and areas at risk
of resisting change, which should be mitigated during the planning process; and
• Provide the foundation for developing effective internal communications protocol,
along with core messaging that should be used by the executive sponsors and
Business Performance Planning leadership throughout the engagement.
Our team will work with the Water Department leadership to develop the framework for the
Cultural Scan. As stated earlier, this work must be integrated with the traditions and
operations of Fort Worth Water. At a minimum, Hazen and the Water Department will:
• Determine specific aspects of the environment to be evaluated (Culture Research,
Opinion Research, Issue Identification, Change Agility, Core Values, Operational
Efficiency impediments, etc.);
• Identify stakeholders to be interviewed (Internal, External, Customers, etc.) to better
understand the current organizational strategies and issues, identify specific short-
term and long-term opportunities, focusing on areas that are likely to have the largest
impact.
• Determine method of measurement and evaluation (Interviews, Content Analysis of
Organizational Documents, etc.);
• Determine method of analysis and recommendations (Consultant and Water
Department collaboration);
• Confirm the schedule for completion.
Phase 1 Assumptions and Meetings:
• The Cultural Scan will be conducted by Hazen consultants via telephone. It is
anticipated that approximately 6-10 interviews will be conducted with Water
Department staff/external stakeholders at various hierarchical levels and
within/relevant to all primary business units, over a 1-2 week period;
• Initial results and analysis will be reviewed and refined by the Water Department
leadership.
Phase 1 Deliverables:
■ Results of the Cultural Scan
Ci of Foci Wo U`,Texas
Business Performance Plan
Page 2 of 4
ENGINEERING SERVICES FOR
BUSINESS PERFORMANCE PLAN UPDATE
• List of recommendations regarding the key elements of the Business Performance
Plan
PHASE 2— EXECUTIVE RETREAT FACILITATION
Hazen proposes to facilitate the Water Department's 1.5-day Executive Retreat on May 26-
27, 2016 in Fort Worth. The proposed agenda for the Retreat is as follows:
• Thursday Morning, May 26th (8:30am - 12:00pm)
• Icebreaker
• Effective Utility Management Background discussion and Cultural Scan
results
• Existing Business Performance Plan review
• Facilitated External Stakeholder Panel Discussion
• Thursday Afternoon, May 26th (1:00pm - 5:00pm)
• Updated Effective Utility Management (EUM) self-assessment exercise
• Develop updated initiatives for all 10 EUM areas based on interview results
and External Stakeholder discussion
• Small Groups report results out to large group /large group discussion
• Friday Morning, May 27th (8:30am - 12:00pm)
• Facilitated Internal Stakeholder Panel discussion
• Revise EUM initiatives based on new information from Internal Stakeholder
discussion, as appropriate
• Adjourn
During the Retreat, we will work to confirm the elements from the 2013-2017 Plan that have
been completed, review the remaining elements for relevance, duration, and prioritization,
identify and remove the items deemed important and relevant but not necessary for
inclusion in the Plan, review the existing Key Performance Indicators (KPIs) for continued
applicability, and identify specific new elements that should be added to the FY 2017-2021
Plan.
Phase 2 Assumptions and Meetings:
• The Executive Retreat will be facilitated by up to two Hazen staff and all pertinent
Water Department Business Performance Plan team members.
Phase 2 Deliverables:
• Electronic copies of the workshop presentation and materials
• Summary memorandum documenting the results of the Executive Retreat, including
all Plan elements completed, remaining, or new, revised prioritization, and any KPI
revisions associated with each Business Performance Plan Goal area
SCHEDULE
• Hazen will provide a Draft Summary Memorandum within two weeks of the Executive
Retreat.
City of Fort Worth,Texas
Business Performance Plan
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ENGINEERING SERVICES FOR
BUSINESS PERFORMANCE PLAN UPDATE
• Hazen will provide the Final Summary Memorandum within two weeks of comment
receipt from the Water Department.
COMPENSATION
Hazen will perform the services outlines herein for a lump sum of$31,500.
City of Fort Worth,Texas
Business Performance PlaK\
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