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HomeMy WebLinkAboutResolution 3663-09-2008A Resolution NO 3663-09-2008 APPROVING THE FISCAL YEAR 2008-2009 TARRANT COUNTY 9-1-1 DISTRICT BUDGET WHEREAS, the Tarrant County 911 Emergency Distract Board of Managers has approved the attached Budget and recommends that the City of Fort Worth approve the same for the Fiscal Year begimm~g October 1 2008 for the purposes set forth m the Budget; and WHEREAS, the Budget is considered to be sufficient to maintain and operate the distract and allow full participation by the City of Fort Worth, and WHEREAS, rt is anticipated that neither City tax revenues nor an increased monthly per line fee from Fort Worth telephone customers will be required to carry out the Distract's functions m the coming year NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FORT WORTH, TEXAS that the budget for the Tarrant County 9-1 1 Emergency Assistance District for the Fiscal Year beginning October 1 2008, and ending September 30 2009 is hereby approved by the City Council of the City of Fort Worth. BE IT FURTHER RESOLVED that this resolution shall take effect immediately upon its passage. Adopted this 30th day of September 2008 ~~~1 yor ,,,, ~- Mart~~ I~~e=ridrix City Secr-eta ~~~ j ~'~ -~., '~ '~ *~ ~ ,' . ~~r~frltlf,2;- ~ ~~~~~ . APPROVED CITY COUNCIL S E P 3 0 2008 City ~ecreta xy of 4he Cady of k°~3f ~1Uorth, Texas Tarrant bounty 9-1-1 District 2008-2009 Annual Budget Approved by the Board of .Managers July 21, 2008 Prepared by Greg Petrey Executive Director Tarrant County 9-1-1 District 2600 Airport Freeway ~ Fort Worth, Texas 76111 817-334-0911 ~ www.tc911.org TARRANT COUNTY 9-1-1 DISTRICT 2008-2009 BUDGET 1 2008 2009 Overview An excess of revenues over expenditures in 2007 2008 will result in an increase in reserve funds of just over $2,000 000 by the end of the fiscal year September 30, 2008. The first long anticipated upgrade to our ACD sites and installation of our first Next Generation Capable PSAP will necessitate a reserve fund transfer of $1,394,362, leaving an estimated $14 5 million remaining in reserve funds at the close of the year The 9-1 1 service itself being directly impacted by changing technology has continuously re-invented itself from early enhanced 9-1 1 through the explosive growth of wireless. The Tarrant County 9-1 1 District has been able to be on the cutting edge and has invested heavily in meeting requirements of changing telecommunications. While the existence of 9-1 1 networks that do not accommodate wireless callers continues nationwide, the Tarrant County 9-1 1 District is part of the 48% of the country currently providing its PSAP's with location and call-back data from wireless callers. In 2008 wireless calls accounted for more than 72% of all 9-1 1 calls answered by our member entities. Currently a push is underway among the larger districts in the state to implement "Next Generation" 9-1 1 (NG9-1 1) services, which recognizes the growing number of callers, both residential and commercial, that have switched their phone service completely to intemet-based telecommunications services. The .first phases of this project, the verification database and emergency services routing database, are scheduled for completion in FY09 Limitations of the current network and database platforms were exposed when wireless callers were added to the 9-1 1 network over the past 15 years. The telecommunications industry (both wireline and wireless) is moving rapidly from circuit switched technology to Voice over Internet Protocol (VoIP). It is widely accepted that the existing 9-1 1 technology based on circuit-switched network, a database of static ALI records will not be able to support newer VoIP services. A next generation Request for Information (RFI) has been issued by the districts in Texas, acting jointly as The Texas 9-1 1 Alliance, and a Request for Proposal (RFP) for services will follow It is anticipated that the Next Generation program will not impact the Tarrant County 9-1 1 District budget until the 2010-11 fiscal year It is also anticipated that upgrades to answering center equipment will not begin following the completion of the current upgrades until the 2010-2011 fiscal year Following an FCC directive in November of 2005, the Tan-ant County 9-1 1 District became among, if not the first area in the country to implement apre-12 solution for VoIP 9-1 1 callers such as Vonage customers. This pre-12 solution allows consumer VoIP user's access to the 9-1 1 system in a very similar manner to traditional landline 9-1 1 callers. With this solution, the address displayed at the 9-1 1 center has been entered by the consumer and may or may not have been validated as a correct address. The Tan-ant County 9-1 1 District, in conjunction with the Texas 9-1 1 Alliance (a cooperative entity consisting of all 24 9-1 1 districts in Texas), are rapidly pursuing the implementation of an 12 solution which will allow for verbcation and routing of Vole calls in a more traditional landline manner The Validation Database/Emergency Routing Database (VDB/ERDB) as it is called should be in place by first quarter 2009 3 Expenditures The 2002 upgrade program has been completed at all centers with the exception of Arlington and Fort Worth. The two largest answering points have been deferred pending resolution of operability issues involving automated call distributor (ACD's). This deferred installation accounts for about $3,000 000 of the District's reserve fund Salary costs for 2007 2008 were lower than budgeted, due to vacancies that have since been filled and a decrease in health insurance premium. Anticipated software purchases have again been deferred until software problems are recffied by AT~T or the call center equipment provider The following are highlights for expenditures for the 2008-09 fiscal year An allowance of 4% for merit raises is included based upon recommendations by District compensation consultant. • Expenditures for "Enhancements" include adds, moves and changes for our member cities PSAP's and the addition of a second regional back-up PSAP The will begin the long anticipated upgrade to our ACD sites and installation of our first Next Generation Capable PSAP will also take place this fiscal year 2008-2009 BUDGET SUMMARY 2007 2008 2007 2008 2008-2009 BUDGET ESTIMATED BUDGET Revenue Reserve Fund Transfer Total Revenue Expenditures Personal Services Supplies/Materials Furniture/Equipment Services/Rentals Total Expenditures $11,839 734 $11,931 000 $11 487 000 $1,394,362 $12,881,362 $1,673,932 $1 670 000 $1 653,521 $157,315 $120 000 $155 750 $356,650 $249 000 $278,950 $9,094,581 $7,250,000 $10,793,141 $11,282,478 $9,289 000 $12,881 362 Operating Surplus (Deficit) $557,256 $2,642,000 $0 5 Services and Rentals • The District retains legal services from Jim Hobson of Miller & Van Eaton, Washington, D C. for filings and interface with the FCC Additionally through our membership in the Texas 9-1 1 Alliance, the .District utilizes the services of Mike Tomsu of Vinson and Elkins, Austin TX, for negotiation with service providers, both wireless and landline, and for contractual discussions. The Districts who are members of the Texas 9-1 1 Alliance share the cost of Richard Muscat for regulatory representation in Austin. Locally the firm o$ Taylor Olson, Adkins, Sralla, and Elam provides advisory services to the director and the board. "Other services" includes all consultant agreements and services. Language Line, which the District subscribes to on behalf of all member PSAP entities, allows call-takers to quickly conference non-English-speaking callers to an appropriate language interpreter The District has also agreed to participate in a program with the Tarrant Appraisal District to participate in a product called Pictometry which enhances the capabilities of aerial photography to provide a better more useful product for public safety The District's portion of the costs for 2008-2009 will be $150 000 and it is included in "Other Services. The District also purchases data files and comparisons from the telephone company under the "Other Services" category as well as consulting services ranging from political advisory services to computer network services. Expenditures under Utilities, 9-1 1 Service, include monthly recurring charges for existing customer premises equipment and services. 9-1 1 Enhancements provides for additional upgrades and • installations to be funded during the 2008-2009 year and Wireless Costs provides funding for monthly recurring charges for wireless 9-1 1 service from three wireless companies. 5411 Legal 40 000 5412 Professional Audit 9 000 5414 Equipment Maintenance 40,970 5415 Contract 8 Other Services 855 533 5416 Professional Development/Training 67,295 5418 Building Improvements -Repairs 102,800 5419 Building Utilities 79,500 Total Contractual Services $1 195 098 5421 Office Lease $0 5422 Equipment Lease $3,562 5423 Back-Up Site Lease $8,000 5424 Back-Up Site Fuel $1 500 5425 Back-Up Site Maintenance $1,000 Total Lease Payments $14 062 5431 Auto Allowance $45,600 • 5432 Travel/Restaurant $102,350 Total Travel and Auto $147,950 7 2008-2013 FUND BALANCE PROJECTION • District fund balances are divided into two "funds. The first is a "Contingency Reserve Fund which allows for meeting unanticipated needs and is set at $500 000 The second reserve category is "Reserve for Enhancements, which provides for investment in the next generation of system improvements. While the cost of the next generation is unknown at this time, it is essential to the future of 9-1 1 service in the District to. prepare for the non-recurring costs that are likely to begin within the next three to four years. Given completion of the current upgrade program, the reserves for enhancement should be adequate. Fund Balance, September 30 2007 Projected surplus (deficit) 2007 2008 Projected Fund Balance, September 30 2008 Required Reserve Available Equipment Reserve Fund Anticipated Reserve Fund Needs 2008-2009 (Next generation upgrade, Phase 1) 2009-2010 (Next generation upgrade, Phase 2) 2010-2011 (Next generation upgrade, Phase 3) 2011 2012 (Next generation upgrade, Phase 4) 2012 2013 (Next generation upgrade, Phase 5) Projected Reserve Fund Balance (Sept. 30 2013) $13,902,067 $2,642,000 $16,544 067 ($500 000) $16 044 067 ($1,394,362) ($3,604 583) ($3,764 160) ($3,923,552) ($4 084 836) ($727 425) 9 4 Test all existing back-up sites at least once. • In conjunction with our PSAP partners, existing back-up sites have been or will be tested by the end of the fiscal year 5. Continue evaluation and preparation for next generation system by continuing Technical Operations Advisory Committee meetings each quarter and the NG9-1 1 Working Group meetings every 6 months. The District is participating in all available forums to prepare for the next generation of 9-1 1 systems. The Technical/Operations Advisory Committee was formed in 2005 to assist in this process. A Next Generation 9-1 1 working group was formed in late 2006 to further evaluate NG9-1 1 equipment and services. MAINTAIN strong outreach programs to educate public, public officials, and PSAP personnel on 9-1 1 related issues. Maintain and expand District website with public information as well as secure sites for PSAPs and Providers. In FY08 our website was completely redesigned to be more customer friendly and to allow for the expansion of on-line training. 2. Publish and expand District Newsletter at least quarterly The District Newsletter was published four times this year The operations team also publishes an electronic newsletter containing training and operational information. 3. Publish an Annual Report of District activities and accomplishments. The Annual report was published in July 2008. 4 Evaluate and implement an expanded training program utilizing internal, external and contract trainers. Our training program has been expanded and is currently being managed by the operations team. 5 Explore the use of on-line training and/or training video/CD This method of training is still under review and will be developed as our training lab becomes operational. 6 Maintain media interest in public recognition of Telecommunicators and civilian "heroes" to provide total coverage of all events. 7 Continue the °Road Show" wireless training program to assure all call-takers are provided hands on training for wireless location accuracy The new training lab also enabled the road show program to be enhanced to include training and testing of Voice over Internet Protocol (VoIP) phones and new service types such as T-Mobile@Home. • 11 PROPOSED GOALS FOR 2008-2009 • MAINTAIN Tarrant County 9-1 1 District high profile in state and national arenas in order to provide a voice to member entities in matters affecting 9-1 1 call delivery 1 Continue to provide comment on all PUC and FCC proceedings affecting this District and its constituents. File comments on the NPRM to the FCC to assure that wireless accuracy requirements are increased to reflect the growing number of 9-1 1 calls from wireless phones. 2. Continue leadership roles in industry associations and committees. • Wanda McCariey Past-President - APCO International • Richard Atkins, NENA Standards and NG9-1 1 Committees • Bill Home, NENA Standards, ESIF and NG9-1 1 Committees • Kevin Kleck, NENA Standards and NG9-1 1 Committees • Greg Petrey Secretary and Webmaster -Texas 9-1 1 Alliance • Yui Skulpoonkitti North Texas GIS Coordinating Council, Tarrant County College GIS Advisory Board NENA Operational Information (OID) Committee on Synchronizing GIS with MSAG and ALI data and Texas 9-1 1 GIS Working Group • Alisa Simmons, NENA Public Education Committee 3. Continue to provide expert testimony to State and Federal Legislative bodies, as needed. • MAINTAIN robust call-delivery network for entire district in order to minimize and/or eliminate down time due to service interruptions. 1 Evaluate future CPE needs and upgrades at all sites. 2. Test contingency plan at least annually 3 Implement, test and evaluate additional "regional" back-up site(s). 4 Test all existing back-up sites at least once. 5. Continue evaluation and preparation for next generation system by continuing Technical Operations Advisory Committee meetings each quarter and the NG9-1 1 Working Group meetings every 6 months. MAINTAIN strong outreach programs to educate public, public officials, and PSAP personnel on 9-1 1 related issues. 1 Maintain and expand District website with public information as well as secure sites for PSAPs and Providers. 2. Publish and expand District Newsletter at least quarterly 3. Publish an Annual Report of District activities and accomplishments. 13 Tarrant County 9-1-1 District Statement of Net Assets and Governmental Fund Balance Sheet • • ASSETS Cash and investments Service Fees receivable Depreciable capital assets, net Total assets LIABILITIES Accounts payable Long-term liabilities: Due within one year Due in more than one year Total liabilities FUND BALANCE/NET ASSETS Fund Balance: Unreserved, undesignated Total Fund Balance Total liabilities and fund balance Net Assets Invested in capital assets Unrestricted Total net assets September 30, 2007 General Adjustments $ 12,962,502 $ 958,611 $ 13,921,113 $ 19,046 $ 19,046 $ 13,902,067 $ 13,902,067 $ 13,921,113 $ 1;459,117 $ 1,459,117 $ 50,605 $ 202,420 $ 253,025 $ (13,902,067) $ (13,902,067) $ 1 459,117 $ 13,649,042 $ 15,108,159 Statement of Activities $ 12,962,502 $ 958,611 $ 1,459,117 $ 15,380,230 $ 19,046 $ 50,605 $ 202,420 $ 272,071 $ 1 459,117 $ 13,649,042 $ 15,108,159 15 Travel 8 Auto • Auto Allowance 45,600 51,300 51,300 51,300 51,300 TraveVRestaurant 102,350 87,850 87,850 87,850 87,850 Subtotal Travel and Auto 147,950 139,150 139,150 139,150 139,150 Memberships ~ Subscriptions Professional Memberships 7,057 5,328 5,328 5,328 5,328 Subscriptions 12,806 13,190 13,586 13,993 14,413 Subtotal Memberships and Subscriptions 19,863 18,518 18,914 19,321 19,741 Utilities Office Telephone 11,600 21,200 21,200 21,200 21,200 9-1-1 Telephone Service 4,367,840 4 498,875 4,633,841 4772,857 4,916,042 9-1-1 Enhancements 3,835,000 6,000;000 6,000,000 6,000,000 6,000,000 PS 9-1-1 Service 20,900 21,527 22,173 22,838 23,523 Wireless 9-1-1 Service 891,497 799,000 822,970 847,659 873,089 Subtotal Utilities 9,126,837 11,340,602 11,500,184 11,664,554 11,833,854 Insurance Property and Liability Insurance 27,000 27,810 28,644 29,504 30,389 Subtotallnsurance 27,000 27,810 28,644 29,504 30,389 Advertising Pub. Ed. Products/SerVices 76,331 78,621 80,980 83;409 85,911 Pub. Ed. Printing 79,000 81,370 83;811 86,325 88,915 Pub. Ed. Activities 107,000 110,210 113,516 116,922 120,429 Subtotal Advertising 262,331 270,201 278,307 286,656 295,256 Total Services and Rentals 10,793,141 13,231,121 13,437,601 13,650,295 13,869,390 Total Expenses 12,881,362 15,234,113 15,552,345 15,885,407 16,234,472 Reserve Gain (Loss) (1,394,362) (3,604,583) (3,764,160) (3,923,552) (4,084,836) Ending Fund Balance 14,649,705 11,045,123 7,280,963 3,357 410 (727 425) • 17