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HomeMy WebLinkAboutResolution 2334A Resolution ~ ~ ~ ~ APPROVING THE FISCAL YEAR 1997-98 TARRANT COUNTY 9-1-1 DISTRICT BUDGET WHEREAS, the Tarrant County 9-1 1 Emergency Assistance District Board of Managers has approved the attached Budget and recommends that the City of Fort Worth approve the same for the Fiscal Year beginning October 1 1997 for the purposes set forth in the Budget; and, v,,, WHEREAS, the Budget is considered to be sufficient to maintain and operate the district and allow full participation by the City of Fort Worth, and, WHEREAS, it is anticipated that no City tax revenues nor an increased monthly per 1-ine fee from Fort Worth telephone customers will be required to carry out the District s functions m the conung year NOW THEREFORE, BE IT RESOLVED that the budget for the Tarrant County 9-1 1 Emergency Assistance District for the Fiscal Year beginning October 1 1997 and ending September 30 1998 is hereby approved by the City Council of the City of Fort Worth. BE IT FURTHER RESOLVED that this resolution shall take effect immediately upon its passage ATTEST• Lam, ~,~ ~,~~~ City Secretary Date: ~ q _ ~j '~ Mayor C NCiL SEP A ~gg~ ~~ Cit~v SecroO~ry 0t t~t~ City of Fort 'VVort2-, ~'@i€sp® CITY OF FORT WORTH • TARRANT COUNTY 9-1 1 DISTRICT 1997-98 BUDGET OVERVIEW INTRODUCTION 9-1 1 District Back rg_ound The establishment of the Tarrant County 9-1 1 District was authorized by the state legislature and ratified by voters in 1985 for the purpose of implementing and maintaining an Enhanced 9-1 1 emergency call network for residents of the District. Service was established in August 1987 District boundaries include all of Tarrant County all areas outside Tarrant County included in the corporate lirruts of a member city plus DFW Airport and the City of Irving. Distnct Maria eg merit As defined in the legislation, the District is governed by a Board of Managers, who appoint an Executive Director Current board members and their appointing authority include: Member Appointed By Wyntress Ware (Chair) Fort Worth Jim Austin Fort Worth Gary Robertson Arlington Bill Serrault Tarrant County • Cathey Thurston Mayors Council Jack MacDonald Southwestern Bell 1997 98 BUDGET HIGHLIGHTS The telecommunications environment m which the District and other 9-1 1 agencies provide service is one of continuous change. These changes are in the form of both regulatory and technological development and have a significant impact upon the planning, provision, and funding of enhanced 9-1 1 services Some of the developments in the telecommunications environment which affect the District include. Growth in Wireless Communications - It is estimated that there are 150 000 - 200 000 wireless customers in the Distnct. Some 9-1 1 centers indicate at least 35% of 9-1 1 calls are from wireless customers, compared to 3-5% when 9-1 1 service was initiated in 1987 The difficulty presented by the growth in wireless customers is in the inability of the emergency telecommunicator receiving the call to deternune the caller's location (assurning the caller is unable to relate this information) and the difficulty in determining when a number of callers may be reporting the same incident. • TARRANT COUNTY 9-1 1 1997 98 Budget Overview Page 2 In 1996 the Federal Communications Commission issued a ruling m Docket 94-102 which requires wireless providers to deliver call-back number within the 1997 98 fiscal year and location data, assuirung the call centers are capable of receiving it, by the year 2001 The ruling also provided for the wireless providers to recover their costs through fees charged to the 9-1 1 providers and for funding mechanisms to exist through which this may be accomplished. While the ruling was welcomed by the 9-1 1 community it ultimately will require a sizable investment in a new generation of 9-1 lcall-taking equipment, as well as a recurring charge from wireless providers for provision of call-back and location data. In 1995 most 9-1 1 providers in Texas ordered wireless companies to begin collection of the 9-1 1 surcharge from customers. In the Tarrant County 9-1 1 District one provider began to collect the fee, and another major provider did not. As a result, the District filed suit against the latter This is in negotiation at this time In addition, the Texas Legislature passed House Bill 2129 which establishes a single fee to be paid by all wireless providers and distributed back to 9-1 1 providers on the basis of population. The District supported this legislation and will experience an increase in revenue from • cellular and other wireless customers as a result. Competitive Access Providers -The deregulation of the telephone industry has resulted in the growth of companies providing dial tone to customers in the Distract. These companies may provide services through their own facilities or may simply re-sell dial tone from Southwestern Bell or GTE. In either case, Public Utilities Comrrussion regulations require that 9-1 1 services, including data base, be maintained with no deterioration in service. This allows each 9-1 1 provider to enter into a contract with each Competitive Access Provider or Alternative Local Exchange Carrier (ALEC) to assure the quality of service. Private Switch Automatic Location Identification -This type of service, also known as PS-ALI, is the result of the growth of companies which provide a private switch to residential facilities, such as apartment complexes. Legislation was passed in 1993 which requires these providers to continue the provision of enhanced 9-1 1 service, including the provision of location data to the 9-1 1 call center and to collect and remit the 9-1 1 service fee. This requires each 9-1 1 service provider to maintain a contractual relationship for each facility to monitor revenue collection from each facility and to serve as apass-through for telephone company charges to each residential service provider As a result, the Tarrant County 9-1 1 Distract now services over 50 residential facilities under the scope of PS-ALI. • TARRANT COUNTY 9-1 1997 98 Budget Overview Page 3 Number Portability - In the future, an individual customer will have the capability to utilize the same telephone number from any location, including the capability to move the same number across state lines. There are obvious implications here regarding the integrity of the 9-1 1 data base, and the ability to maintain an accurate local data base. The following table provides an indication of the growth of the area served by the Tarrant County 9-1 1 Distnct and the changes in the telecommunications industry• Indicator Population Served Access Lines Cellular Providers Cellular Towers Local Service Providers PS ALI Locations 1987 1997 1 4 mil. 1 6 mil. 700 000 1,060,000 2 6 35 960 2 20 0 50 9-1 1 District Strategy The Tarrant County 9-1 1 Distnct has enjoyed a reputation for excellence and leadership in the field of enhanced 9-1 1 It has been the experience of -the _ District that in order _to assure favorable treatment of 9-1 1 by regulatory and legislative bodies, it is important to be at the table participating in the formulation of policy Therefore, the District continues to maintain a proactive position on issues affecting the delivery of 9-1 1 service. Strategies for the 1997 98 year include 1. Prepare for the introduction of location technology for wireless users by promoting introduction of digital technology In order to accommodate the transmission of number and location information, it is essential the 9-1 1 system operate on a digital platform. The District is working closely with the telephone service providers to define the tandem switching equipment to be installed by the telephone company in a central switching office as well as compatible equipment to be installed in the 9-1 1 call centers. At the present time, a digital tandem switch has been ordered for the Fort Worth Southwestern Bell tandem switching center Further equipment upgrades in the 9-1 1 call centers will be deferred until the 1998-99 fiscal year due to the fact that the replacement of the tandem switch will require eighteen months. • M TARRANT COUNTY 9-1 1 1997 98 Budget Overview Page 4 2. Continue to play an active role in regulatory and legislative arena. The District has been active in negotiations and discussions dealing with the future of 9-1 1 service. The Distnct was instrumental in the Texas PUC decision to deny Dallas the authority to offer a 511 service for non-emergency calls, and recently testified in the Texas Legislature regarding the wireless fee legislation. The executive director of the Distract is the current president of the National Emergency Number Association and .a member of the Advisory Commission on State Emergency Communications. Distnct personnel are routinely asked to participate in discussions on current 9 1 1 issues. 3. Work to retain skilled, experienced staff members and provide them the tools to do their job. The District's 1996-97 operating budget provided funds for a compensation study sirrular to one performed during 1993-94 The results of the study were utilized to update the Distrcct's salary schedule to reflect a competitive wage structure and to include positions which were not included in the previous study It is increasingly clear that the 9-1 1 distracts are competing with the private sector for talented persons, with the Tarrant Distract losing one key person t to the pnvate sector during the previous year The 1997-98 budget provides for a competitive salary schedule and hopefully retains those skills necessary to continue the upgrading of the network and call center technology to adapt to changes in telecommunications. 4. Continue to structure the public marketing message to the market needing the special effort. The Distract is distributing `9-1 1 for Kids" material provided for under the current fiscal year and will be continuing a `Know When to Call program theme currently under development. This will include public service announcements already produced utilizing Dave Thomas as a spokesperson and provided through the National Emergency Number Association. BUDGET SUMMARY 1996-97 1996-97 1997 98 Budget Estimate Budget Revenues 3,2$8,800 3,572,505 3,940,250 Expenditures Personal Services 520,866 486,150 572,647 Supplies/Matenals 33 400 29,500 37 135 Furniture/Equipment 33,505 33,505 46,936 ServiceslRentals 2,902,210 2,577,065 2,869,840 Contingencies 30 000 0 30 000 Total Expenditures 3,519,981 3 126,220 3,556,558 Operating Surplus (Deficit) (231 181) 44.6,285 383,692 TARRANT COUNTY 9-1 1 1997 98 Budget Overview Page 5 It should be noted that the current year will end with a surplus due to higher than anticipated revenues coupled with a decision to defer upgrades until the installation of the tandem switch by Southwestern Bell. The 1997-98 fiscal year also reflects a surplus, primanly due to minimal investment in call center equipment upgrades, pending installation of tandem equipment and a decision regarding call-taking equipment. REVENUES Legislation under which the Tarrant County 9-1 1 Distract operates authorizes a monthly surcharge of up to three percent of the telephone service base rate for the primary telephone service provider The District, however has always collected a fee based upon two percent, as in the following table Residential $ .20/month Business 46/month • Business Trunk 74/month Although wireless traffic and usage is expanding rapidly m the District, wireline revenue continues to grow at a steady rate, reflecting a steady increase in the number of access lines. The original order by the Distract to the wireless companies set a fee for wireless customers at $.20 per month, the same as the residential rate. This rate will remain in effect until the beginning of the fiscal year when the new rate of $.50 as passed by the legislature will be in effect. The revenues from each wireless provider will be sent to the Advisory Commission on State Emergency Communications in Austin and distributed to the Districts and other 9-1 1 authorities on the basis of percentage of the state population. A full year of revenue under this law has been estimated as high as $1 3 mullion for the Tarrant County 9-1 1 District. The proposed 1997 98 revenue estimates are very conservative for wireless revenue, due to the fact that when the proposed budget was submitted to the Distract Board of Managers the fate of House Bill 2129 was unknown. It should be noted that wireless revenue will substantially exceed the $450,000- estimated for 1997 98, assuming all wireless carvers begin collection in September 1997 as required under the new legislation. It should be understood, however that the wireless carriers are required to recover costs under the FCC ruling, and this co; substantial, although the amount is not known at this time. The Distract also earns interest from invested fund balances. TARRANT COUNTY 9-1 1 1997 98 Budget Overview Page 6 EXPENDITURES The largest single expenditure is, as usual, the monthly charge to the District for 9-1 1 service by the telephone service providers. The charge, which is included in the budget as `9-1 1 Service, accounts for 64% of the 1997 98 Operating Budget. This charge increases as the growth in the District results in the addition of access lines or as equipment is added to the 9-1 1 network. The only method to reduce this charge would be to remove components from 9-1 1 service Personal Services Funds provided in this category include salaries, workers compensation premiums, health plan premiums, and District contribution to retirement funds. During the current year a compensation consultant was retained to conduct a compensation study in order to update the District's salary schedule. Due to the addition of two new technical positions since the previous compensation study and additional duties added to an existing position, a new schedule with • eleven grades replaced the existing schedule with eight grades. Included in the recommendation was a four percent adjustment in each grade effective October 1 The new schedule including the four percent ad~ustinent, was approved by the District Board. The increases do not, however automatically extend to every member of the staff. The placement of each person on the salary scale for their position is a combination of experience and performance evaluation. Increases in Personal Services expenditures are a result of three factors. A. Salary adjustments recommended in the compensation study B Vacancies dunng the current year with fully funded positions for 1997 98 C. Increases in the cost of health insurance in anticipation of contract negotiations wrth the provider in December Personal Services 5110 Salaries 491754 5120 Health Benefits 43 470 5130 Retirement Benefits 34 423 5140 Workers Comp .3,000 Total Personal Services 572,647 Supplies and Materials Funds are provided for the purchase and production of District letterhead items, expendable supplies, and software. A slight increase for 1997 98 is the result of the need to acquire software previously supplied under the grant from the Advisory Commission. • TARRANT COUNTY 9-1 1 1997 98 Budget Overview Page 7 Supplies and Materials 5210 Office Supplies 8,425 5220 Printing 5,825 5230 Postage 5 600 5240 Maps/Materials 17.285 Total Supplies & Materials 37 135 Furniture and Equipment This account provides for the purchase of furniture and equipment considered non-expendable. Much of the expenditure for 1997 98 provides for the purchase of equipment related to the continuation of the Wireless Integration Project program. These acquisitions provide computer equipment, a work station for the Data Base Coordinator and other equipment necessary to fully incorporate into the District staff and office facility the capabilities to carry on the functions previously implemented under the state grant and to bung the base map project to completion prior to the full implementation of wireless location data. Replacement items include side chairs • for administrative areas, a postage meter table, a lateral file cabinet, and a replacement notebook computer for the director Furniture and Ec,~uipment 5310 Furniture 16,991 5320 Equipment 29.945 Total Furniture and Equipment 46,936 Services and Rentals The largest expenditure category in the budget, `9-1 1 Services, represents 64% of the projected expenditures. The provision for system upgrades is smaller than usual, due to the upgrade program being deferred until 1998-99 when the telephone company switching center is in place. The budget does provide $100,000 for unanticipated upgrades or adjustments to the network. One area of expenditure which almost doubles from the level of the current year is the `Other Services" category This includes two large expenditures previously covered through the state grant. The budget now contains funds for membership in the North Texas Data Consortium, through which the District obtains and shares data necessary for building accurate base maps, and funds for use of contract labor to refine and enter geographic data. In addition, the account provides funds for licensing agreements allowing the Distnct to utilize specialized geographic data software. • TARRANT COUNTY 9-1 1 1997 98 Budget Overview Page 8 Another expenditure included in the `Other Services category includes funds for AT&T Language Line Services, which the Distract pays for all member cities. This service provides for multi-language interpreter services for non-English speaking callers, to assist the 9-1 1 call-taker in determining the type of emergency and nature of assistance needed. The services and rental accounts include rental for office space. Services and Rentals Contractual Services 5411 Legal 12,000 5412 Professional Audit 6,000 5414 Equipment Maintenance 13 620 5415 Other Services 181,200 .5416 Professronal Development 27,265 Total Contractual Services 240 085 Lease Payments . 5421 Office Lease 107 000 5422 Equipment Lease 9.680 Total Lease Payments 116,680 Travel & Auto 5431 Auto Allowance 26,000 5432 Travel 29.180 Total Travel & Auto 55 180 Memberships &Subscnptions 5441 Memberships 3,350 5442 Subscriptions 1,880 Total Memberships &Subscnptions 5,230 Utilities 5451 Office Phone 15,250 5452 9-1 1 Service 2,274 195 5453 9-1 1 Enhancements 100,000 Total Utilities 2,389 445 Insurance 5460 Insurance 10.000 Total Insurance 10 000 TARRANT COUNTY 9-1 1 1997 98 Budget Overview Page 9 Advertisine 5473 Public Ed Punting 1,500 5472 Public Ed Products/Services 35 000 5474 Public Ed Activities 16,720 Total Advertising 53,220 Total Services & Rentals 2,869 840 FUND BALANCE PROJECTION District fund balances are divided into three `funds. The first is a `Contingency Reserve Fund, as established by the Board of Managers. The balance is set to approximate two months of normal expenditures, and funds are held to meet any unanticipated or emergency expenditures which cannot be deferred until the next year The amount of this fund is set as $500 000 The second fund, `Building Escrow Fund, is based upon a requirement of the District's building • lease with the owners of Water Garden Place, and is set aside to offset the owner's build-out expense in the event the Legislature disbands the Distuct. The amount is decreased by $24,848 per year until the final year of the ten year lease. The third fund is the `Reserve for Enhancement" fund, in which funds are set aside for future improvements in the 9-1 1 network or call-taking center equipment. This fund is expected to increase substantially until the actual expenditure for wireless-related enhancements begin in 1998-99 It is anticipated that wireless revenue will provide much of the funding for the enhancements. May 1 Fund Balance $1,938,961 Add Fee and Interest Revenue, Jun. Sept. 97 1484,055 Deduct Projected Expenditures, Jun. Sept. 97 1,605 732 Projected Fund Balance, September 30 Projected Surplus, 1997 98 Projected Fund Balance, September 30 1997 1,817,284 383,692 1998 2,200,976 Fund Balance Distribution Required Reserve Escrow Fund (Bld.) Reserve for Enhancements $ 500,000 198 779 1,501 197 TARRANT COUNTY 9-1-1 1997-98 BUDGET TOTAL 1997 98 BUDGET REVENUES Landline 3 393 000 Wireless 450 000 Interest 96,250 Other 1,000 Total Revenue 3 940 250 EXPENDITURES Personal Services Salaries .491 754 Health Benefits 43 470 Retirement Benefits 34 423 Workers' Comp 3,000 Total Personal Services 572 647 Supplies and Materials Office Supplies 8 425 Printing 5 825 Postage 5 600 Maps & Materials 17,285 Total Supplies & Materials 37 135 Furniture & Equipment Furniture 16 991 Equipment 29,945 Total Furniture & Equipment 46 936 Services & Rentals Contractual Services Legal 12 000 Professional Audit 6 000 Equipment Maintenance 13 620 Other Services 181,200 Professional Development 27,265 Total Contractual Services 240 085 • Tarrant County 9-1 1 1997 98 Budget Page 2 Lease Payments Office 107 000 Equipment 9.680 Total Lease Payments 116 680 Travel & Auto Auto Allowance 26 000 Travel 29,180 Total Travel & Auto 55 180 Memberships & Subscriptions Memberships 3 350 Subscriptions 1,880 Total Memberships & Subscriptions 5 230 Utilities Office Phone 15 250 9-1 1 Service 2,274 195 9-1 1 Enhancements 100,000 Total Utilities 2 389 445. Insurance Insurance 10,000 Total Insurance 10 000 Advertising Public Ed Products/Services 35 000 Public Ed Printing 1 500 Public Ed Activities 16.720 Total Advertising 53 220 Total Services & Rentals 2 869 840 Contingencies 30 000 Total Expenditures 3,556 558 Operational Surplus (Deficit) 383 692 • • • ~_ T U 1 Iii ~ O } Z V 4 ~ ~` /Z I.L aLw r W N +- O O O O O 0 0 0 Ln O ~ M 0 0 0 M 0 0 07 O O O OD M O O O M to O .- O Cfl N N O N to r h 00 O *-' In Ct O ~ ~ h ~ ~ d' O ~ ~ O N M M N c0 *- 00 M O O D M t.f) O ~ 0 0 O O CO O O O Cfl 00 O M O N N ~ CO O O O CD ~t O N O h ~ 00 Cfl O l!') r N O O 01 In d' O d ~ h O i ~ M ~ ' O~ ~ c D O N N M N to O to O O O O O l17 0 t.f) O O O 00 h 0 0 0 h O O CO O CO N r M 0 0 0 CO h 00 M O O 0 ~ O ~ r ~ h ~ ~ d ' f ~ M V ' C ~ N O N CO 00 tf') lL') Cfl O r N M r I.f) O CO 0 0 0 0 0 Ln O CO O r ~ h N O O O N h 0 00 O CO M ~ h 0 0 0 h L'7 00 td~ O h O N O N r L ~ '~t O 'd C 7 ~ r N In Ln r r LIB L(') N M r I.f) d0 d' O O O O O d' O M O h ~ OD 0 0 ~ O t!7 ~ h N 0 ~t N O O N O N h d' mot' O cD r M O *- O~ O ~ O d' M h r 00_ M tf 01 tt In r M M N U C cd N RS ~ ~ ~ rn W ~ ~' ~ n i ~ .~ ~ i ~ ~ c ~ > J ~ ~ O ~ W m oc U .~ ~ ,~ ~ (n ~ _~ ~ ~ '~ N U .~ ~ m ~ ~ O Va (n ~ m ~ i ~ fLf C '~~ ~ ~ CSf :_. 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