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Home My WebLink AboutContract 50179CITY SECRETARY b I % �✓ CONTRACT N0. ��; PROFESSIONAL SERVICES AGREEMENT AGILENT TECHNOLOGIES, INC This PROFESSIONAL SERVICES AGREEMENT ("Agreement") is made and entered into by and between the CITY OF FORT WORTH ("City"), a Texas home rule municipal corporation, acting by and through Jay Chapa, its duly authorized Assistant City Manager, and Agilent Technologies Inc., ("Vendor"), an Incorporation, and acting by and through Miranda Pierce, its duly authorized Contracts Specialist, each individually referred to as a "party" and collectively referred to as the "parties." AGREEMENT DOCUMENTS: The Agreement documents shall include the following: 1. This Professional Services Agreement; 2. Exhibit A — Scope of Services; 3. Exhibit B — Price Schedule; and 4. Exhibit C — Verification of Signature Authority Form. Exhibits A, B and C, which are attached hereto and incorporated herein, are made a part of this Agreement for all purposes. In the event of any conflict between the terms and conditions of Exhibits A, B or C and the terms and conditions set forth in the body of this Agreement, the terms and conditions of this Agreement shall control. 1. SCOPE OF SERVICES. Vendor hereby agrees to provide the City with preventative maintenance and repair as needed. Exhibit "A," - Scope of Services more specifically describes the services to be provided hereunder. 2. TERM. This Agreement shall begin on January 1, 2018 ("Effective Date") and shall expire on December 31, 2018 ("Expiration Date"), unless terminated earlier in accordance with this Agreement ("Initial Term"). City shall have the option, in its sole discretion, to renew this Agreement under the same terms and conditions, for up to four (4) one-year renewal options, at City's sole discretion. 3. COMPENSATION. City shall pay Vendor in accordance with the fee schedule of Vendor personnel who perform services under this Agreement in accordance with the provisions of this Agreement and Exhibit `B," - Price Schedule. Total payment made under this Agreement for the first year by City shall be in the amount of Seventy -Eight Thousand Six Hundred Eighty -Six Dollars and Forty -Four Cents, ($78,686.44). Vendor shall not perform any additional services or bill for expenses incurred for City not specified by this Agreement unless City requests and approves in writing the additional costs for such services. City shall not be liable for any additional expenses of Vendor not specified by this Agreement unless City first approves such expenses in writing. 4. yp�567 � RECE1�� JAN 'L I,` IM -7 C5EC8�A� TERMINATION. 4.1. Written Notice. City or Vendor may terminate this Agreement at any time and for any by providing the other party with 30 days' written notice of termination. Services Agreement 1-9*tl^ 81CUORD IPage 1 of 54 CITY : ECRET,4RY FT. w0RTH, TX 4.2 Non -appropriation of Funds. In the event no funds or insufficient funds are appropriated by City in any fiscal period for any payments due hereunder, City will notify Vendor of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to City of any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds have been appropriated. 4.3 Duties and Obligations of the Parties. In the event that this Agreement is terminated prior to the Expiration Date, City shall pay Vendor for services actually rendered up to the effective date of termination and Vendor shall continue to provide City with services requested by City and in accordance with this Agreement up to the effective date of termination. Upon termination of this Agreement for any reason, Vendor shall provide City with copies of all completed or partially completed documents prepared under this Agreement. In the event Vendor has received access to City Information or data as a requirement to perform services hereunder, Vendor shall return all City provided data to City in a machine readable format or other format deemed acceptable to City. 5. DISCLOSURE OF CONFLICTS AND CONFIDENTIAL INFORMATION. 5.1 Disclosure of Conflicts. Vendor hereby warrants to City that Vendor has made full disclosure in writing of any existing or potential conflicts of interest related to Vendor's services under this Agreement. In the event that any conflicts of interest arise after the Effective Date of this Agreement, Vendor hereby agrees immediately to make full disclosure to City in writing. 5.2 Confidential Information. Vendor, for itself and its officers, agents and employees, agrees that it shall treat all information provided to it by City ("City Information") as confidential and shall not disclose any such information to a third party without the prior written approval of City. 5.3 Unauthorized Access. Vendor shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in any way. Vendor shall notify City immediately if the security or integrity of any City Information has been compromised or is believed to have been compromised, in which event, Vendor shall, in good faith, use all commercially reasonable efforts to cooperate with City in identifying what information has been accessed by unauthorized means and shall fully cooperate with City to protect such City Information from further unauthorized disclosure. 6. RIGHT TO AUDIT. Vendor agrees that City shall, until the expiration of three (3) years after final payment under this contract, or the final conclusion of any audit commenced during the said three years, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records, including, but not limited to, all electronic records, of Vendor involving transactions relating to this Agreement at no additional cost to City. Vendor agrees that City shall have access during normal working hours to all necessary Vendor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. City shall give Vendor reasonable advance notice of intended audits. 7. INDEPENDENT VENDOR. It is expressly understood and agreed that Vendor shall operate as an independent Vendor as to all rights and privileges and work performed under this Agreement, and not as agent, representative or employee of City. Subject to and in accordance with the conditions and provisions of this Agreement, Professional Services Agreement Page 2 of 54 Vendor shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, consultants and subVendors. Vendor acknowledges that the doctrine of respondeat superior shall not apply as between City, its officers, agents, servants and employees, and Vendor, its officers, agents, employees, servants, Vendors and subVendors. Vendor further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between City and Vendor. It is further understood that City shall in no way be considered a Co -employer or a Joint employer of Vendor or any officers, agents, servants, employees or subVendor of Vendor. Neither Vendor, nor any officers, agents, servants, employees or subVendor of Vendor shall be entitled to any employment benefits from City. Vendor shall be responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants, employees or subVendor. 8. LIABILITY AND INDEMNIFICATION. 8.1 LIABILITY - VENDOR SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF VENDOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. 8.2 GENERAL INDEMNIFICA TION - VENDOR HEREB Y CO VENA NIS AND A GREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM A NO A GA INSTANY AND A LL CLAIMS OR LAWSUITS OFANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED DAMAGE OR LOSS TO VENDOR'S BUSINESS AND ANY RESULTING LOST PROFITS) AND/OR PERSONAL INJURY, INCLUDING DEATH, TOANYAND ALL PERSONS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OR MALFEASANCE OF VENDOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. 8.3 INTELLECTUAL PROPERTY INDEMNIFICATION — Vendor agrees to defend, settle, or pay, at its own cost and expense, any claim or action against City for infringement of any patent, copyright, trade mark, trade secret, or similar property right arising from City's use of the software and/or documentation in accordance with this Agreement, it being understood that this agreement to defend, settle or pay shall not apply if City modifies or misuses the software and/or documentation. So long as Vendor bears the cost and expense of payment for claims or actions against City pursuant to this section, Vendor shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, City shall have the right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect City's interest, and City agrees to cooperate with Vendor in doing so. In the event City, for whatever reason, assumes the responsibility for payment of costs and expenses for any claim or action brought against City for infringement arising under this Agreement, City shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, Vendor shall fully participate and cooperate with City in defense of such claim or action. City agrees to give Vendor timely written notice of any such claim or action, with copies of all papers City may receive relating thereto. Notwithstanding the foregoing, City's assumption of payment of costs or expenses shall not eliminate Vendor's duty to indemnify City under this Agreement. If the software and/or documentation or any part thereof is held to infringe and the use thereof is enjoined or Professional Services Agreement Page 3 of 54 restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, Vendor shall, at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use the software and/or documentation; or (b) modify the software and/or documentation to make it non -infringing, provided that such modification does not materially adversely affect City's authorized use of the software and/or documentation; or (c) replace the software and/or documentation with equally suitable, compatible, and functionally equivalent non -infringing software and/or documentation at no additional charge to City; or (d) if none of the foregoing alternatives is reasonably available to Vendor terminate this Agreement, and refund all amounts paid to Vendor by City, subsequent to which termination City may seek any and all remedies available to City under law. 9. ASSIGNMENT AND SUBCONTRACTING. 9.1 Assignment. Vendor shall not assign or subcontract any of its duties, obligations or rights under this Agreement without the prior written consent of City. if City grants consent to an assignment, the assignee shall execute a written agreement with City and Vendor under which the assignee agrees to be bound by the duties and obligations of Vendor under this Agreement. Vendor and Assignee shall be jointly liable for all obligations of Vendor under this Agreement prior to the effective date of the assignment. 9.2 Subcontract. if City grants consent to a subcontract, sub Vendor shall execute a written agreement with Vendor referencing this Agreement under which sub Vendor shall agree to be bound by the duties and obligations of Vendor under this Agreement as such duties and obligations may apply. Vendor shall provide City with a fully executed copy of any such subcontract. 10. INSURANCE. Vendor shall provide City with certificate(s) of insurance documenting policies of the following types and minimum coverage limits that are to be in effect prior to commencement of any work pursuant to this Agreement: 10.1 Coverage and Limits (a) Commercial General Liability: $1,000,000 - Each Occurrence $2,000,000 - Aggregate (b) Automobile Liability: $1,000,000 - Each occurrence on a combined single limit basis Coverage shall be on any vehicle used by Vendor, its employees, agents, representatives in the course of providing services under this Agreement. "Any vehicle" shall be any vehicle owned, hired and non -owned. (c) Worker's Compensation: Statutory limits according to the Texas Workers' Compensation Act or any other state workers' compensation laws where the work is being performed Employers' liability Professional Services Agreement Page 4 of 54 $100,000- Bodily Injury by accident; each accident/occurrence $100,000- Bodily Injury by disease; each employee $500,000- Bodily Injury by disease; policy limit (d) Professional Liability (Errors & Omissions): $1,000,000 - Each Claim Limit $1,000,000 - Aggregate Limit Professional Liability coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, or a separate policy specific to Professional E&O. Either is acceptable if coverage meets all other requirements. Coverage shall be claims -made, and maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance shall be submitted to City to evidence coverage. 10.2 General Requirements (a) The commercial general liability and automobile liability policies shall name City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials, agents, and volunteers in respect to the contracted services. (b) The workers' compensation policy shall include a Waiver of Subrogation (Right of Recovery) in favor of City. (c) A minimum of Thirty (30) days' notice of cancellation or reduction in limits of coverage shall be provided to City. Ten (10) days' notice shall be acceptable in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City of Fort Worth, 200 Texas Street, Fort Worth, Texas 76102, with copies to the Fort Worth City Attorney at the same address. (d) The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A- VII in the current A.M. Best Key Rating Guide, or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required, written approval of Risk Management is required. (e) Any failure on the part of City to request required insurance documentation shall not constitute a waiver of the insurance requirement. (f) Certificates of Insurance evidencing that Vendor has obtained all required insurance shall be delivered to the City prior to Vendor proceeding with any work pursuant to this Agreement. 11. COMPLIANCE WITH LAWS, ORDINANCES, RULES AND REGULATIONS. Vendor agrees that in the performance of its obligations hereunder, it shall comply with all applicable federal, state and local laws, ordinances, rules and regulations and that any work it produces in Professional Services Agreement Page 5 of 54 connection with this Agreement will also comply with all applicable federal, state and local laws, ordinances, rules and regulations. If City notifies Vendor of any violation of such laws, ordinances, rules or regulations, Vendor shall immediately desist from and correct the violation. 12. NON-DISCRIMINATION COVENANT. Vendor, for itself, its personal representatives, assigns, subVendors and successors in interest, as part of the consideration herein, agrees that in the performance of Vendor's duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. IF ANY CLAIM ARISES FROM AN ALLEGED VIOLATION OF THIS NON-DISCRIMINATION COVENANT BY VENDOR, ITS PERSONAL REPRESENTATIVES, ASSIGNS, SUBVENDORSS OR SUCCESSORS IN INTEREST, VENDOR AGREES TO ASSUME SUCH LIABILITY AND TO INDEMNIFY AND DEFEND CITY AND HOLD CITY HARMLESS FROM SUCH CLAIM. 13. NOTICES. Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand -delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or (3) received by the other party by United States Mail, registered, return receipt requested, addressed as follows: To CITY: City of Fort Worth Attn: Jay Chapa, Assistant City Manager 200 Texas Street Fort Worth, TX 76102-6314 Facsimile: (817) 392-8654 With copy to Fort Worth City Attorney's Office at same address 14. SOLICITATION OF EMPLOYEES. To VENDOR: Agilent Technologies, Inc. Miranda Pierce, Contract Specialist 2850 Centerville Road Wilmington DE 19808-1610 1-302-633-8954 Neither City nor Vendor shall, during the term of this Agreement and additionally for a period of one year after its termination, solicit for employment or employ, whether as employee or independent Vendor, any person who is or has been employed by the other during the term of this Agreement, without the prior written consent of the person's employer. Notwithstanding the foregoing, this provision shall not apply to an employee of either party who responds to a general solicitation of advertisement of employment by either party. 15. GOVERNMENTAL POWERS. It is understood and agreed that by execution of this Agreement, City does not waive or surrender any of its governmental powers or immunities. Professional Services Agreement Page 6 of 54 16. NO WAIVER. The failure of City or Vendor to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of City's or Vendor's respective right to insist upon appropriate performance or to assert any such right on any future occasion. 17. GOVERNING LAW / VENUE. This Agreement shall be construed in accordance with the laws of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought pursuant to this Agreement, venue for such action shall lie in state courts located in Tarrant County, Texas or the United States District Court for the Northern District of Texas, Fort Worth Division. 18. SEVERABILITY. If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 19. FORCE MAJEURE. City and Vendor shall exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement, but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control, including, but not limited to, compliance with any government law, ordinance or regulation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor restrictions by any governmental authority, transportation problems and/or any other similar causes. 20. HEADINGS NOT CONTROLLING. Headings and titles used in this Agreement are for reference purposes only, shall not be deemed a part of this Agreement, and are not intended to define or limit the scope of any provision of this Agreement. 21. REVIEW OF COUNSEL. The parties acknowledge that each party and its counsel have reviewed and revised this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or Exhibits A, B, and C. 22. AMENDMENTS/ MODIFICATIONS/ EXTENSIONS. No amendment, modification, or extension of this Agreement shall be binding upon a party hereto unless set forth in a written instrument, which is executed by an authorized representative of each party. 23. ENTIRETY OF AGREEMENT. This Agreement, including Exhibits A, B and C, contains the entire understanding and agreement between City and Vendor, their assigns and successors in interest, as to the matters contained herein. Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. Professional Services Agreement Page 7 of 54 24. COUNTERPARTS. This Agreement may be executed in one or more counterparts and each counterpart shall, for all purposes, be deemed an original, but all such counterparts shall together constitute one and the same instrument. 25. WARRANTY OF SERVICES. Vendor warrants that its services will be of a professional quality and conform to generally prevailing industry standards. City must give written notice of any breach of this warranty within thirty (30) days from the date that the services are completed. In such event, at Vendor's option, Vendor shall either (a) use commercially reasonable efforts to re -perform the services in a manner that conforms with the warranty, or (b) refund the fees paid by City to Vendor for the nonconforming services. 26. IMMIGRATION NATIONALITY ACT. Vendor shall verify the identity and employment eligibility of its employees who perform work under this Agreement, including completing the Employment Eligibility Verification Form (I-9). Upon request by City, Vendor shall provide City with copies of all I-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. Vendor shall adhere to all Federal and State laws as well as establish appropriate procedures and controls so that no services will be performed by any Vendor employee who is not legally eligible to perform such services. VENDOR SHALL INDEMNIFY CITY AND HOLD CITY HARMLESS FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS PARAGRAPH BY VENDOR, VENDOR'S EMPLOYEES, SUBCONTRACTORS, AGENTS, OR LICENSEES. City, upon written notice to Vendor, shall have the right to immediately terminate this Agreement for violations of this provision by Vendor. 27. OWNERSHIP OF WORK PRODUCT. City shall be the sole and exclusive owner of all reports, work papers, procedures, guides, and documentation, created, published, displayed, and/or produced in conjunction with the services provided under this Agreement (collectively, "Work Product"). Further, City shall be the sole and exclusive owner of all copyright, patent, trademark, trade secret and other proprietary rights in and to the Work Product. Ownership of the Work Product shall inure to the benefit of City from the date of conception, creation or fixation of the Work Product in a tangible medium of expression (whichever occurs first). Each copyrightable aspect of the Work Product shall be considered a "work -made -for -hire" within the meaning of the Copyright Act of 1976, as amended. If and to the extent such Work Product, or any part thereof, is not considered a "work -made -for -hire" within the meaning of the Copyright Act of 1976, as amended, Vendor hereby expressly assigns to City all exclusive right, title and interest in and to the Work Product, and all copies thereof, and in and to the copyright, patent, trademark, trade secret, and all other proprietary rights therein, that City may have or obtain, without further consideration, free from any claim, lien for balance due, or rights of retention thereto on the part of City. 28. SIGNATURE AUTHORITY. The person signing this Agreement hereby warrants that he/she has the legal authority to execute this Agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. This Agreement and any amendment hereto, may be executed by any authorized representative of Vendor whose name, title and signature is affixed on the Verification of Signature Authority Form, which is attached hereto as Exhibit "C". Each party is fully Professional Services Agreement Page 8 of 54 entitled to rely on these warranties and representations in entering into this Agreement or any amendment hereto. 29. CHANGE IN COMPANY NAME OR OWNERSHIP Vendor shall notify City's Purchasing Manager, in writing, of a company name, ownership, or address change for the purpose of maintaining updated City records. The president of Vendor or authorized official must sign the letter. A letter indicating changes in a company name or ownership must be accompanied with supporting legal documentation such as an updated W-9, documents filed with the state indicating such change, copy of the board of director's resolution approving the action, or an executed merger or acquisition agreement. Failure to provide the specified documentation so may adversely impact future invoice payments. 30. PROHIBITION ON CONTRACTING WITH COMPANIES THAT BOYCOTT ISRAEL Vendor acknowledges that in accordance with Chapter 2270 of the Texas Government Code, the City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company" shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this contract, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. IN WITNESS WHEREOF, the parties hereto have executed this Agreement in multiples this 14 day of December 20 17 (signature page follows) Professional Services Agreement Page 9 of 54 ACCEPTED AND AGREED: CITY OF FORT WORTH: By: Name: Jay Chapa Title: Assistant City Manager Date: I '! / r T APPROVAL RECOMMENDED: By: > c Name: C- mdhij- Title: Water Director ATTEST: Title: City VENDOR: CONTRACT COMPLIANCE MANAGER: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. Name: Title: '000 ( APPROVED AS TO FORM AND LEGALITY: By: _ A?f Name: y Title: Assistant City Attorney rk' +`1• [► 1110\ ' AGILENT TECHNOLOGIES, INC oj—k Bv: Ahhe bo-UgheYty, Date: Name: Anne Dougherty Title: Contract Specialist 12/14/2017 Professional Services Agreement ATTEST: By: Name: Title: OFFICIAL RCCORD TY -SECRETARY Page 10 of 54 EXHIBIT A SCOPE OF SERVICES AND SYSTEMS Agilent 7900 ICP -MS Scope of Work - Agilent 7900 ICP -DIS Standard P.N1 SCOPE OF WORK Standard Planned Maintenance for the Agilent 7900 ICP -MS 1. SCOPE This document provides details of the procedures necessary for the successful completion of a Standard Planned Maintenance (PM) service call for the 7900 ICP -MS. It clarifies responsibilities and assures uniform delivery of the service. Only Support Providers trained and certified by Agilent Technologies will provide the service. Support Providers are Agilent Field Support Engineers (FSE's) and/or Agilent authorized Support Providers (ASPS). References to other documents are included to supply additional information (such as part numbers) or to provide clarity. Delivery time for completion of the Standard PM call is approximately 8.0 hours. Time starts when the Support Provider arrives at the customer site and ends when he/she leaves the site. The Standard PM Checklist (a separate document) details the steps necessary for completion. NOTE: This document is to be used by Agilent Employees and Agilent ASPs, and is not to be provided to Customers. 2. CUSTOMER RESPONSIBILITIES In preparation for the service call, the Call Initiator (see section 3.1 below for a definition of the Call Initiator) verifies with the Customer that the Support Provider has: • Access to the ICP -MS scheduled for PM and adequate downtime (typically one day) to complete the procedure. • Adequate working space around the ICP -MS, with all supplies nearby. • A representative (for example, the operator) present at all times when Support Provider is performing this service. • Container for old pump oil and other waste materials and a method for disposing of them. 15 -Feb -2017, Rev. 1.3 For Intemal Use Only P,N#G8400-90676 Page I of 10 Professional Services Agreement — Exhibit A Page 11 of 54 Agilent 7900 ICP -MS AOie.rrdndw:, Scope of Work — Agilent 7900 ICP -SIS Standard Phi • Normal operating supplies available including consumables and usage -dependent items such as paper, pens, tune solution, reagents and solvents (glass beakers, funnel, paper towels, cotton swabs) • Access to an ultrasonic bath. • Failure to provide the above may reduce applicable procedures performed in the PM (that is, oil replacement, ion lens cleaning). 3. AGILENT RESPOnSIBILYFIES 3.1 Scheduling—The Call Initiator The service call begins with a call to the Customer by the "Call Initiator." The Call Initiator may be the Support Provider, a workload administrator, or a dispatcher, depending on local processes. The Call Initiator: 1. Calls the Customer, schedules the date and time for service, and confirms Customer preparation. 2. Discusses possible problem areas before the Support Provider goes on site. 3. Asks the Customer to log a service call, if the instrument is not functional. 3.2 Support Provider Responsibilities All Support Providers shall be Agilent trained and certified to work on the 7900 ICP -MS. Support Providers shall take necessary Electro -Static Discharge (ESD) precautions (see appropriate Hardware Manual) when working on or near printed circuit boards or other sensitive assemblies. 3.2.1 Delivery Brings all necessary tools, supplies and parts to complete the procedure (see 7900 Service Manual for list of tools, supplies and parts) including: Part Description Part Number Product/Model # where used AVF 60 SHCE Oil X3760-64004 7900 ICP -MS Oil element for MS40+ 9499201 7900 ICP -MS Graphite Gasket for Sample Cone (3pk) G3280-67009 7900 ICP -MS Octopole Assembly G3280-67045 7900 ICP -MS Polyclear cooling fluid G3292-80010 G1879B/G3292A 15 -Feb -2017, Rev. 1.3 For Internal Use Only P/N#G&300-90676 Page 2 of 10 Professional Services Agreement Agilent Technologies, Inc., Page 12 of 54 Agilent 7900 ICP -MS • , , AgiketTieMwlli« Scope of Work — Agilent 7900 ICP -DIS Standard PAI Rinse i Drain tubing G3286-80117 ASX-500 Tubing/ connection kit for drain G3286-80118 ASX500 Peristaltic pump tubing set G3160-65326 I -A3 Drain tubing to rinse bottle and drain bottle G3160-65328 I -AS Rotor seal for Valve (ISIS3) G8411-67111 ISIS3 Piston pump Seal replacement kit G8411-67115 ISIS3 Addi kmod paw may be requbvd from toghmm stock: Anti suck valve kit SR03 7 07552 7900 ICP -MS Peristaltic pump tape (30m roll) 5043-0030 7900 ICP -MS Polishing Paper Kit (#400/#1200, 5 sheets each) G1833-65404 7900 ICP -MS Cotton Swabs, ultra -fine conical bud shape at both ends (100/pk) 9300-2574 7900 ICP -MS Alumina Powder 8660-0791 7900 ICP -MS lint -free -paper 05980-60051 7900 ICP -MS Z -Axis Drive PEEK Cable (Anti -Kink) G3286-80331 ASX-500 Z -Axis Drive Assembly (PEEK, Anti -Kink) G3286-80330 ASX-500 2. Completes all steps in the Standard PM Checklist applicable to the instrument. NOTE: I The PM Checklist is a separate document. 3.2.2 Documentation 1. Writes the date service was completed on the PM sticker. 2. Applies PM sticker to the instrument or instrument logbook. 3. Attach pre and post tune reports to the PM checklist. 4. Attach 10 -minute stability report to the PM checklist. 5. Asks the Customer to sign the PM Checklist acknowledging the completion of service. 6. Sign the PM Checklist. 15 -Feb -2017, Rev. 1.3 For luternal Use Only P/N#G8400-90676 Page 3 of 10 Professional Services Agreement Agilent Technologies, Inc., Page 13 of 54 Agilent 7900 ICP -MS Scope of Work — Agilent 7900 ICP -MS Standard P1i '• Aploalroohodopos 7. Affixes all data generated to the Standard PM Checklist and gives it to the customer for addition to the instrument logbook. 4. PM CHECKLIST Refer to the 7900 ICP -MS Standard PM Checklist. A Standard PM is intended to be performed on an annual basis. An Interim PM is intended to be delivered at a 6 month period from the Standard PM delivery. Please refer to the Interim PM checklist and Interim PM Scope of Work. When delivering a Interim PM Support Provider completes the Checklist whether or not the instrument is fully operational. 4.1 PM Task Details 4.1.1 Customer responsibilities 1. Customer has service their cooling water supply. 2. Customer has generated and printed a tune report prior to performing the PM. 3. Customer saves all methods and sequence files prior to PM start. 4. Customer maintains their Sample and Skimmer cones 4.1.2 Standard P11 Checklist 1. Verify with the customer that sample introduction system was flushed with pure water. If not, flush system now. 2. Complete the Standard PM Checklist in the order given. 3. If any module fails a test, record the results in the Test Results box and complete the rest of the Standard PM Checklist. 15 -Feb -2017, Rev. 1.3 For Internal Use Only P,''_�'#G8400-90676 Page 4 of 10 Professional Services Agreement Agilent Technologies, Inc., Page 14 of 54 Agilent 7900 ICP -MS Scope of Rork — Agilent 7900 ICP -MS Standard PM NOTE: In the event of any test failure, the Support Provider will log a service call, if the Customer has a service contract. If the Customer does not have a service contract, the Support Provider will inform the Customer of the failure (leak, inoperable sensor, test, etc.), and offer to log a Time and =Material service call for the Customer. 4.1.3 7900 system 1. Check the instrument logbook for recently serviced items. Exclude maintenance on items that were replaced within 90 days of the current PM. 2. Begin system vent. 3. Perform a general inspection of the system. Alert the Customer to any potential safety issues (waste container full, drain tubes blocked, etc.). Ensure that control cables such as the remote, serial and LAN are firmly seated and are not being excessively stretched, kinked or frayed. 4. Inspect the vacuum hoses and exhaust tubes for any possible problems, such as kinks, splits or other damage. Ensure that the power cable to the mainframe and the power cable to the rough pump are not damaged or worn in any way. 5. Inspect shield plate contacts. If there are excessive signs of corrosion, arching, overheating or wear, clean affected area if possible or replace. 6. Inspect the tape lining on the inside of the peristaltic pump pressure shoe, if this is worn remove and replace with new tape, part number 5043-0030. 7. Open instrument covers and remove accumulated dust from instrument. 4.1.4 'Mechanical Vacuum Pumps 1. Check the area around the pump for evidence of oil leakage. Also check the pump gasket for leakage. If evidence of oil leak is found, Support Provider will log a service call. 2. Drain and replace mechanical pump oil. 3. Replace the oil element. 4. Check and clean the anti suck valve. 15 -Feb -2017, Rev. 1.3 For Internal Use Only P/N#G8400-90676 Page 5 of 10 Professional Services Agreement Agilent Technologies, Inc., Page 15 of 54 Agilent 7900 ICP -MS ApintTicVdo�ia Scope of Rork — Agilent 7900 ICP -NIS Standard PSI 5. If the oil appeared excessively dirty, discuss with the customer the possibility of more frequent changes. 4.1.5 Mechanical Vacuum Dry Pump (Option) 1. Check the oil level gauge of the pump motor. The level may be lower than the lower limit during operation, which is normal. Stop the pump and wait until the level becomes stable, then check the level. If the oil is lower than minimum level line, there is a possibility of oil leakage from the pump motor gear box and it is recommended to replace the entire NeoDry 36 pump. 2. Check the ballast valve is set to the open position. 3. Replace the pump every 4 years. Note: You must complete the EHS form when returning the pump. 4.1.6 Cooling water 1. Drain cooling fluid. 2. Remove the metal mesh water filter and sonicate for 5 minutes in water, rinse and reinstall. 3. Refill PolyClear cooling fluid. 4. Clean the air filter and condenser by compressed air or vacuum cleaner. 5. Record the water flow via the MassHunter meter on the PM checklist. 4.1.7 Ion lens cleaning 1. Prepare an area for lens cleaning, including safety glasses, alumina oxide, pure water, methanol, laboratory glassware cleaner, clean wipes, blue sandpaper, cotton swabs, beakers, tweezers, screwdriver, ohmmeter and gloves. Use only clean and degreased tools when working with the ion lenses. Wear only clean gloves when working inside the vacuum chamber. 2. Remove the sample and skimmer cone from the interface. Remove the skimmer base. 3. With the system vented, open the analyzer. Unplug the plate bias lens and deflector lens connection wires, remove the reaction gas tube, loosen the reaction cell mounting screw and remove the reaction cell assembly. Replace the analyser cover whilst cleaning the lenses to minimise contamination and moisture into the assembly. 15 -Feb -2017. Rev. 1.3 For Intemal Use Only P/N#G8400-90676 Page 6 of 10 Professional Services Agreement Agilent Technologies, Inc., Page 16 of 54 Agilent 7900 ICP -INS Scope of Rork — Agilent 7900 ICP -NCS Standard PM 4. Loosen the two QP focus guide screws and remove the QP focus guide. Remove the plate bias and QP offset lenses. 5. Disassemble the lens assemblies, and lay out on a clean lint free cloth. 6_ Set aside the many insulators and screws contained in the lens assemblies. Do not attempt to clean or sonicate these parts. 7. Prepare a solution or slurry of alumina and pure water in a beaker to a paste like consistency. 8. Clean the "Critical surfaces" of the ion lenses paying particular attention to the lenses with small orifices that you clean inside these. Use a combination of the alumina slurry with cotton swabs and the blue sand paper to clean the lens surfaces. 9. Rinse the lenses thoroughly to remove any remaining alumina. 10. Sonicate the ion lens parts: a) Place the cleaned lenses in a beaker. b) Add pure water with a small amount of laboratory glassware cleaner to cover the parts. c) Sonicate the parts for 5 minutes. d) Repeat the sonication process using fresh pure water 3 times. 11. Place the parts on a clean lint free cloth and allow to air dry. 12. Reassemble the source parts following the hardware manual for reference. Replace the G3280- 67045 octopole assembly. 13. Refit the ion lens assemblies ensuring all physical connections for analyser operation are in place. Verify connections with an ohmmeter where possible to ensure proper connection. 14. Close the analyser and vent valve, proceed to pump down the instrument. 4.1.8 Auto Sampler SPS 4 Clean the spill tray, rack location mat, end frames and chassis with a damp soft cloth and diluted mild detergent 2. If the clean cover is installed, check the extraction of clean cover is connected and working with specified extraction flow (>3 msec) 3. Clean the auto sampler cover panels with domestic window cleaner 15 -Feb -2017. Rev. 1.3 For Intemal Use only P/N#G8400-90676 Page 7 of 10 Professional Services Agreement Agilent Technologies, Inc., Page 17 of 54 Agilent 7900 IMMS AOWMT-MWoO- Scope of Rork — Agilent 7900 ICP -:%IS Standard I'M 4. Check the X-axis and Z-axis drive belts for cracks, splits, damaged teeth, excessive fraying, color changes or degradation from fumes 5. Check the X-axis, Theta -axis and Z-axis FFC cables for cracks, incorrect positioning, damaged edge or damaged connectors 4.1.9 Auto Sampler ASX500 Series 1. Clean external surfaces of the Autosampler, this will protect the service technician from potential chemical bums 2. Z -Axis Inspection. Inspect the Z-axis PEEK drive cable for kinks or slight bends. Power off the Autosampler and manually move the Z -drive up and down using the rotor on the rear of the instrument. Inspect the Z-axis drive cable for kinks or slight bends of the movement is rough and hard to move then replace Z-axis drive cable (P/N G3286-80331) or Z-axis drive assembly (R/N G3286-80330) 3. Pump Tubing Replacement Replace peristaltic pump tubing. Replace all tubing that goes from the rinse station to the pump and from the pump to the waste/rinse bottles 4. QC Testing Using customer's racks and the Agilent software move the sample probe to the 4 outermost comers and ensure that the probe is centered in the vial 5. Final Inspection Check that all components are tight 4.1.10 Auto Sampler I -AS 1. Clean external surfaces of the Autosampler, this will protect the service technician from potential chemical bums 2. Pump Tubing Replacement Replace peristaltic pump tubing. Replace all tubing that goes from the rinse station to the pump and from the pump to the waste/rinse bottles 3. QC Testing 15 -Feb -2017, Rev. 1.3 For Internal Use Only P/N#G8400-90676 Page 8 of 10 Professional Services Agreement Agilent Technologies, Inc., Page 18 of 54 Agilent 7900 ICP -MS Scope of Rork—Agilent 7900 ICP -.%IS Standard P1%1 Using customer's racks and the Agilent software move the sample probe to the 4 outermost cornets and ensure that the probe is centered in the vial 4.1.11 ISIS3 1. Replace ISIS valve seal (PIN G8411-67111) 2. Replace piston pump seal (FIN G8411-67115). 3. QC test Verify the function of valve and syringe pump. Make sure that there is no leak from the valve and pump tubing connections. 4.1.12 System Post Check 1. Check the quadrupole matching, using the procedure described in the Service Manual. 2. Perform the octopole matching. 3. Verify proper gas control function by changing the flows and observing the meter reading in MassHunter. Perform and automated adjustment for the MFC's. 4. Ignite plasma 5. Aspirate tune solution and verify in tune (using the customer's last tune) that changes in the lens voltages results in the expected sensitivity change. 6. Perform an Autotune, including the generation of a tune report, Attach tune report to the PM checklist. 7. Record the EM and discriminator voltages on the PM checklist. 8. Create the following acquisition method: a) Spectrum mode b) Choose masses 5(Bkg), li, 76,89Y, t40Ce & 20'TI. c) 3.3 seconds 3" point. d) 3 points ` peak. e) 10 repetitions. 9. Aspirate tune solution and run 10 minute stability test. 10. Print a report of the stability test and attach to the PM checklist. 15 -Feb -2017. Rev. 1.3 For Intemal Use Only P/N#G8400-90676 Page 9 of 10 Professional Services Agreement Agilent Technologies, Inc., Page 19 of 54 Agilent 7900 ICP -MS Scope of Rork — Agilent 7900 ICP -NIS Standard PNI 11. Record the status result table in analysis mode. 12. Shut off plasma. . ari..+T..e..i.. 13. Record on the Standard PM checklist the analyser, backing Standby vacuums, and TMP revolution. NOTE: If the PM is being performed in advance of an OQ,PV, use the protocol as a guide for instrument checkout. 4.1.13 Service Review 1. Make an entry in the MassHunter maintenance Logbook recording the preventative maintenance activities performed. 2. Affix a PM sticker to the 7900 or the instrument logbook. NOTE: Some Customers do not approve of the placement of a PM sticker on the instrument. This is optional and only performed if the Customer approves. 3. Attach all printouts of tests performed to the Standard PM checklist. 4. Customer and Support Provider sign the Standard PM Checklist indicating service was performed. 5. ACKNOWLEDGEMENTS 15 -Feb -2017, Rev. 1.3 For Intemal Use Only P/N#G8400-90676 Page 10 of 10 Professional Services Agreement Agilent Technologies, Inc., Page 20 of 54 Agilent 5977-5975-5973 Series GCIMSD Mass Selective Detectors Scope of Work — Agilent 5977-5975-5973 Series �11S Preventive Maintenance SCOPE OF WORK Preventive Maintenance for the Agilent 5977-5975-5973 1. SCOPE This document provides details of the procedures necessary for the successful completion of a Preventive Maintenance (PM) service call for the 5977-5975-5973 Mass Spectrometer. It clarifies responsibilities and assures uniform delivery of the service_ Only Support Providers trained and certified by Agilent Technologies will provide the service. Support Providers are Agilent Customer Engineers (CE's) and/or Agilent Authorized Support Providers (ASPS)_ References to other documents are included to supply additional information (such as part numbers) or to provide clarity. Delivery time for completion of a Preventive Maintenance call is 1.5 hours for Turbo Systems and 2.5 hours for Diffusion Pump systems and includes one source cleaning of the installed source. If required, an additional source cleaning should be sold for systems utilizing more than one source. Time starts when the Support Provider arrives at the Customer site and ends when he/she leaves the site. The PM Checklist (a separate document) details the steps necessary for completion. Venting and pumping down of the instrumentation will be additional times, typically 1-2 hours_ Please refer to Appendix — Summary Checklist Items NOTE: This document is to be used by Agilent Employees and Agilent ASPs, and is not to be provided to Customers. 2. CUSTOMER RESPONSIBILITIES In preparation for the service call, the Call Initiator (see section 3.1 below for a definition of the Call Initiator) verifies with the Customer that the Support Provider has: 1. Access to the 5977-5975-5973 MSD and adequate downtime (typically one day) to complete the procedure. 2. Adequate working space around the Mass Spectrometer, with all supplies nearby. 3. A representative (for example, the operator) present at all times when Support Provider is performing this service. 01 -Dec -2012 -Revision A.02 Agilent Technologies Restricted Page 1 of 11 G3870-90404 Professional Services Agreement Agilent Technologies, Inc., Page 21 of 54 Agilent 5977-5975-5973 Series GCIMSD Mass Selective Detectors Scope of Work — Agilent 5977-5975-5973 Series MS Preventive Maintenance 4. Container for old pump oil and other waste materials and a method for disposing them. (if applicable) 5. Normal operating supplies available including consumables and usage -dependent items such as paper, pens, and solvents (500m1 glass beaker, funnel, paper towels, cotton swabs) 6. Failure to provide the above may reduce applicable tests performed in the PM (that is, Oil replacement, source cleaning). 3. AGILENT RESPONSIBILITIES 3.1 Scheduling—the Call Initiator The service call begins with a call to the Customer by the "Call Initiator." The Call Initiator may be the Support Provider, a workload administrator, or a dispatcher, depending on local processes. The Call Initiator: 1. Calls the Customer, schedules the date and time for service, and confirms Customer preparation. Coniums the type of hardware Turbo Pump versus Diffusion Pump 4 this is normally confirmed via the serial number Wet versus Dry Mechanical Pump (Foreline) 4 needs to be asked for the 5977 and 5975 Series MSDs Type of Wet Mechanical Pump — Agilent, Pfeiffer, or Edwards 4 this is normally confirmed by the model of the MSD being used. 2. Discusses possible problem areas before the Support Provider goes on site. 3. Asks the Customer to log a service call, if the Mass Spectrometer is not functional. 3.2 Support Provider Responsibilities All Support Providers shall be Agilent trained and certified to work on 5977-5975-5973 Series Mass Spectrometers. Support Providers shall take necessary Electro -Static Discharge (ESD) precautions (see 01 -Dec -2012 -Revision A.02 03870-90404 Agilent 'technologies Restricted Page 2 of 11 Professional Services Agreement Agilent Technologies, Inc., Page 22 of 54 Agilent 5977-5975-5973 Series GClMSD Masa Selective Detectors Scope of Work — Agilent 5977-5975-5973 Series.. IS Preventive Maintenance appropriate Hardware Manual) when worming on or new printed circuit boards or other sensitive assemblies. NOTE: It is very important to ensure that the customer has been told to cool and vent the system prior to going on site. Failure to do so will result in additional time needed to complete the PM that was not sold as part of the PM. 3.2.1 Delivery 1. Brings all necessary tools, supplies and parts to complete the procedure (see 597X• MSD Hardware Manual, for a list of tools and supplies) including: — Diffusion ptunp oil o 6040-0809 Qty 2 for 5973/5/7 — Wet Mechanical pump oil 0 6040.0834 for all wet Foreline Pumps —5973, 5975, 5977 — Dry Mechanical Pu -p (if applicable) o G3170-89028 for Pfeiffer Dry Mechanical Pump o G3170-89032 for Pfeiffer NH3 Dry Mechanical Pump o IDP3TS for Replacement tip seal kit for IDP3C 2. Supplies consumables used during the PM. See sections 4.1.3 through 4.1.8 of this document for a list of included consumables. 3. Completes all steps in the PM Checklist applicable to the instrument. NOTE: I The PM Checklist is a separate docmwiat. 3.2.2 Documentation 1. Write the date service was completed on the PM sticker. 2. Applies PM sticker to the instrument or instrument logbook. Issued: 01-Dec-2012-Re%ision A.02 Agilent Technologies Restricted Page 3 of 11 Ci3870-90404 Professional Services Agreement Agilent Technologies, Inc., Page 23 of 54 Agilent 5977-5975-5973 Series GCIMSD Mass Selective Detectors Scope of Work — Agilent 5977-5975-5973 Series AIS Preventive Niaiutenance 3. [EI Only] attach both pre and post PM Autotune and give to the customer for addition to the instrument logbook. [Cl Only] attach both pre and post PM Tunes and give to the customer for addition to the instrument logbook. 4. Asks the Customer to sign the PM Checklist acknowledging the completion of service. 5. Signs the PM Checklist. 6. Affixes all data generated to the PM Checklist and gives it to the Customer for addition to the instrument logbook. 4. PM CHECKLIST Refer to the 5977-5975-5973 Series PM Checklist. Support Provider completes the Checklist whether or not the instrument is fully operational. 4.1 PM Task Details 4.1.1 Customer responsibilities 1. Customer notes and records in the instrument logbook the type of column installed and the gas flow rate in ml/min. 2. Customer runs an Autonme [EI only if EI source is installed] and saves the report, and sets the MSD to vent, in preparation for maintenance. Customer runs an Autottme [PCI only if CI source is installed] and saves the report, and sets the MSD to vent, in preparation for maintenance. (Initial checkout of the NCI requires PCI setup to be done. There are some cases to which customers would go directly to NCI only versus the PCI setup procedure.) 3. Customer saves all methods and sequence files prior to PM start. 4.1.2 PM checklist 1. If the system is not vented, vent the system. 2. Support Provider performs a general inspection of the system for cleanliness. 3. Complete the PM Checklist in the order given. 01 -Dec -2012 -Revision A.02 Agilent Technologies Restricted Page 4 of 11 6.3870-90404 Professional Services Agreement Agilent Technologies, Inc., Page 24 of 54 Agilent 5977-59755973 Series GClMSD Mass Selective Detectors Scope of Work — Agilent 5977-5975-5973 Series NIS Preventive Maintenance 4. If any module fails a test, record the results in the Test Results box and complete the rest of the PM Checklist. MOTE: In the event of any test failure, the Support Provider will log a service call, if the Customer has a service contract. If the Customer does not have a service contract, the Support Provider will inform the Customer of the failure (leak, inoperable sensor, test, etc.), and offer to log a Time and Material service call for the Customer. 4.13 Wet Mechanical Vacuum Pumps 1. Check the area around the pump for evidence of oil leakage. Also check the pump gasket for leakage. If evidence of oil leak is found, Support Provider will log a service call. — Drain and replace mechanical pump — 5973, 5975, 5977 Series will use 6040-0834 If the oil appears excessively dirty, discuss with the customer the possibility of more fi-equent changes. — Inform the customer that, for CI systems, the mechanical pump will have to be in the ballast mode for at least 15 minutes each week. If customer is not familiar with the procedure. demonstrate how to ballast the pump. — Check to see if the oil mist filter will need to be replaced. o Oil Mist Filter, 3/8 BSP Male Threads — 5975-5973 G1099-80039 o Filter cartridge,oil mist elimin, 2/pk - 5977 2710100200 Check the instrument logbook for recently serviced items. Exclude maintenance on items that were replaced within 90 days of the current PM Perform a general inspection of the GC/MSD system. Alert the Customer to any potential safety issues (waste container full, flayed wiring drain tubes blocked, etc.) Check that all waste trays/interfaces are properly mounted as per the 597X Series Installation Guide For tests performed, attach printed results to the PM Checklist 01-Dec-2012-Re%ision A.02 C.387o-90404 Agilent Technologies Restricted Page 5 of 11 Professional Services Agreement Agilent Technologies, Inc., Page 25 of 54 Agilent 5977-5975.5973 Series GCIMSD Mass Selective Detectors Scope of Work — Agilent 5977-5975-5973 Series MS Preventive Maintenance NOTE: Consult the 597X' Hardware Manual for the procedure. The Customer is responsible for supplytug a means for disposal of waste material. 4.1.4 Dry Mechanical Vacuum Pumps 1. Check the area around pump. Also check the pump gasket (diaphragm) for leakage. 2. Exchange the Mechanical Dry Vacuum with replacement, if applicable 3. Inform the customer that for CI systems, the mechanical pump must be exhausted especially for the chemical resistant model (NH3 Dry Mechanical Pump). 4. Check the instrument logbook for recently serviced items. Exclude maintenance on items that were replaced within 90 days of the current PM 5. Perform a general inspection of the GC/MSD system. Alert the Customer to any potential safety issues (waste container full, frayed wiring, drain tubes blocked, etc.) 4.1.5 Diffusion Pumps Following the procedure in the specific 5977-5975-5973 Hardware Manual, drain and replace the diffusion pump oil (P/N 6040-0809 —Qty 2 for 5973/5975/5977 MSD) 4.1.6 Source Cleaning (EI, CI) Prepare an area for source cleaning, including alumina, methanol, clean wipes. green sandpaper, cotton swabs, toothpicks, tweezers and gloves 2. With the system vented. open the analyzer. Remove the ion source connections, two thumbscrews and then remove the source from the radiator. While cleaning the source, keep the analyzer door closed to minimise contamination and moisture into the assembly. 3. Disassemble the Ion Source into the individual components (do not clean the magnet, filaments or heater block) as identified in the Ion Source section of the User Guide. Lay the parts out onto a clean, lint free cloth Issued: 01 -Dec -2012 -Revision A.02 Agilent Tecttmlogies Restricted Page 6 of 11 G3970-90404 Professional Services Agreement Agilent Technologies, Inc., Page 26 of 54 Agilent 5977-5975-5973 Series GCIMSD Mass Selective Detectors Scope of Work — Agilent 5977-5975-5973 Series MS Preventive Maintenance �•?` •� MiINt TidMMMi« 4. Prepare a solution or slurry of alumina and methanol in a beaker to a paste like consistency. Do not attempt to clean the many insulators in the source (repeller, lens stack, filaments...) 5. Clean the "Critical surfaces" of the source as defined in the source user guide. This will include the repeller face, ion source body, drawout lens and entrance lens 6. Sonicate the source parts: a) Place the parts that were cleaned with Alumina in a beaker b) Add chlorinated solvent to cover the source parts c) Sonicate the parts for 5 minutes. Verify that the solvent is clean and if not, replace and sonicate the parts for another 5 minutes d) Repeat the sonication process using acetone and then methanol as the solvents 7. Bake the source parts in an oven set to 100° C for 15 minutes 8. Reassemble the source parts following the user guide for reference 9. Reattach the ion source ensuring all physical connections for analyzer operation are in place. 10. Close the analyzer and vent valve, proceed to pump down procedure as defined in the user guide. 11. Monitor the vacuum readings from the vacuum gauge controller (if applicable) NOTE: Source cleaning is performed on the source Installed in the instrument at time of PM. If the EI source Is not Installed, ensure that this source is available for leak testing purposes. 4.1.7 Cleaning System 1. Inspect and clean all vent covers 2. Clean dust off of all fans using a hand brush or vacuum 3. Make sure fans are functional and spin freely. 4. Make sure that the area around the fans is clear. NOTE: I If fans do not tare freely, Support Provider wW log a service call. Issued: 01 -Dec -2012 -Revision A.02 Agdent Technologies Restricted Page 7 of 11 Cir3870-90404 Professional Services Agreement Agilent Technologies, Inc., Page 27 of 54 Agilent 5977-5975-5973 Series GC/MSD Mass Selective Detectors Scope of Rork — Agilent 5977-5975-5973 Series NIS Preventive NIsinteuance 4.1.8 System Post Check [EI source only] 1. Allow the system to pump down 2`4.- AaiM�tTi+dxetl�t 2. LEAK CHECK - Using the pre -PM Autotune settings, run spectrum scan to monitor air (u 28) and water (u 18) background. Turbo Pump systems will rapidly pump excessive air and water from the system; Diftilsion Pump systems may take several hours to accomplish similar results. 3. If air and water background do not begin to decrease after the system has been pumped down for 15 minutes, check for leaks 4. If air background continues to be excessive after the leak check (indicated by the air peak (u 28) being greater than the u 69 peak), Support Provider will log a service call. 5. Perform an Autotune 6. If the Autotune fails to complete, Support Provider will log a service call NOTE: If the PM is being performed in advance of an OQ/M use the protocol as a guide for instrument checkout 4.1.9 System Post Check [PCl/NCI source installed] 1. The system must equilibrate for at least four hours. Ask the customer to log a service call if they determine the system is not operating properly after the equilibration. 2. Pump system back down. 3. Verify systems vacuum reading via the gauge controller (if applicable) 4. Leak Check a. Verify system in manual tune b. - Using the pre -PM Autotune settings, run spectrum scan to monitor air (u 28) and water (u 18) background. Turbo Pump systems will rapidly pump excessive air and water from the system; c. Verify previous tune files performance d. If air and water background do not begin to decrease after the system has been pumped down for 15 minutes, check for leaks e. If air background continues to be excessive after the leak check (indicated by the air peak (u 28) being greater than the u 69 peak), Support Provider will log a service call. Issued: 01 -Dec -2012 -Revision A.02 Agilent Technologies Restricted Page 8 of 11 63870-90404 Professional Services Agreement Agilent Technologies, Inc., Page 28 of 54 Agilent 5877.5975-5873 Series GC/MSD Mass Selective Detectors Scope of Work — Agilent 5977-5975-5973 Series NIS Preventive Diaintenance 5. Performed PCICH4.0 to checkout the system 6. If the CI Autotune fails to complete, Support Provider will log a service call 4.1.10 Service Review Asilm TecMmAmOa 1. Complete instrument logbook if available, stating that a PM was completed. Enter information about serviced or exchanged parts. 2. Attach Autotune report to the logbook and PM sticker to the MSD, writing the completion date on the sticker 3. Customer and Support Provider sign the PM Checklist indicating service was performed. NOTE: Some Customers do not approve of the placement of a PM sticker on the Instrument. This is optional and only performed !f the Customer approves. 01 -Dec -2012 -Revision A.02 61870-90404 Agilent Technologies Restricted Page 9 of 11 Professional Services Agreement Agilent Technologies, Inc., Page 29 of 54 Agilent 5977-5975-5973 Series GCIMSD Mass Selective Detectors Scope of Mork — Agllent 5977-5975-5973 Series.NIS Preventive Maintenance Appendix — Summary Checklist Items Preventive Maintenance Checklist ❑ Perform general inspection of system for cleanliness. Wet Mechanical vacuum pumps AvH-T•d mdee- ❑ Check for evidence of oil leakage • Check pump gasket for leakage ❑ Drain and replace Mechanical pump oil • Discuss with customer the need for more frequent oil changes if the oil is dirty. • Inform customer that. for CI systems. pump will have to be in the ballast mode for at least IS minutes every week. • Demonstrate ballast. if requested ❑ Replace Trap Material if applicable ❑ Antisuckback test Dry Mechanical vacuum pumps ❑ Check for evidence of poor vacuum ❑ Replace mechanical pump. if applicable Diffusion pumps ❑ Drain and replace diffusion pump oil Cleaning system ❑ Fans • Vacuum/remove dust from fans and vent covers • Fans are functional • Area is cleared around fans Source Cleaning ❑ Remove and clean installed source ❑ Re -install source and close analyzer System post -check ❑ Pump system back down. ❑ Verify systems vacuum reading via the gauge controller (if applicable) ❑ Leak Check • Verify system in manual time • Verify previous time files performance ❑ Autotune Performed • For EI use ATUNE.U/ETUNE.0 Issued: 01 -Dec -2012 -Revision A.02 Agilent Technologies Restricted Page 10 of 11 (3970-90404 Professional Services Agreement Agilent Technologies, Inc., Page 30 of 54 Agilent 5977-59755973 Series GC/MSD Mass Selective Detectors'sx. Professional Services Agreement Agilent Technologies, Inc., Page 31 of 54 ••� S•• Agilent Technologies 5975T LTM GC/MSD Preventive Maintenance Checklist - Standard Agilent Preventive Maintenance provides factory recommended service for your analytical systems to assure reliable operation and the accuracy of your results. Delivered by highly -trained and certified service engineers using genuine Agilent parts and supplies, Agdent Preventive Maintenance provides everything you need to reduce unplanned downtime and keep your systems operating at their peak. For more information about Agilent Technologies services please visit our web site using the following URL http;//www.clieni.aaent.comlen-us/products/services/pat es/default.asnx Customer Information • Customers should provide all necessary operating supplies upon request of the engineer. • A customer representative should be available to the engineer while performing the preventive maintenance procedures. • Any parts, not included in the Parts Lists section of this document, are not part of the recommended Preventive Maintenance service, nor are they included in the price of this service. • If a system requires the use of additional or special procedures and/or parts for the instrument service, then these must be ordered separately and charged as a repair, which may incur additional costs. Service Engineer's Responsibilities Only complete/printout pages that relate to the system or module being serviced. Complete empty fields with the relevant information Complete the relevant checkboxes in the checklist using a "%" or tick mark "✓" in the checkbox. Complete Not Applicable check boxes to indicate services not delivered, as needed Complete the PM service in the order of the tasks listed. Complete the Service Review section together with the customer Issued: 12 -May -2011 Revision: A.02 Copyright © 2010 Agilent Technologies Page 1 of 6 Professional ervlces Agreement Agilent Technologies, Inc., Page 32 of 54 • Agilent Technologies 3975T LTN1 GCJhISD Preventive Maintenance Checklist - Standard System Information Instrument System Name/I.D: Inst:•ument Location: Record the list' system component numbers below. List the serial numbers of the components present in the below. 1. 1. 2 7 3. 3. 4. 4. 5. 5. 6. 6. 7. 7. 8. 8. 9. 9. 10. 10. Guidance: ❑ Check box if instrument configuration report is attached instead of completing the table above. Preparation zi Discuss any specific issues with the customer prior to starting. zi Review the instrument logbook. zi Save instrument control settings before starting the procedure. o Perform general inspection of system for cleanliness v Check for proper installation of safety-related parts. assemblies . sensors etc v Check for required firmware updates and verify with customers if they would like it installed. Issued: 12 -May -2011 Recision A.02 Professional Services Agreement Agilent Technologies, Inc., Page 33 of 54 Copyright 0 2010 Agilent Technologies Page 2 of 6 • • • Agilent Technologies 5975T LI -11 GC/MSD Preventive Maintenance Checklist - Standard Inlet Maintenance /GC Inlet a Section NOT Applicable a For the inlets installed, perform inlet maintenance as defined in 5975T LTM GC MW manual - 'Troubleshooting and Maintenance Guide' o Replace the split rent trap o The following lits are recommended for capillary and purged packed inlets. If this is a general PM and the customer has a preferred set of consumables, you may use the customer's consumables. SSL Capillary Inlet PM kit, splitless 5188-6497 lnchdes Splitless Liner_ 5062-3587 SSL Capillary Inlet PM ka, split 5188-6496 Inchrdes Split Liner: 5183-4647 Wet Mechanical Vacuum Pump Maintenance/ Mechanical Vacuum Pump a Section NOT Applicable a Check for evidence of oil leakage a Che& pump lid for image o May require removal of safety cage (if applicable) o Drain and replace Mechanical pump oil a Will require remm-A of safety cage (if appliabk) a Discuss with customer the need fee more Request oil changes if the oil is dirty J Inform customer that for CT systems, pump will hale to be m the ballast mode for at least 15 miotics every week a Demonstrate ballast, if requested a C w& The bolts on the forelise pump to make sore they are tight and secure a Check the antisuckback valve on tate foreline pump o Replace Trap Maternal (if applicable) Pfeiffer Dry Mechanical Pump Maintenance /Mechanical Vacuum Pumv o Section NOT Applicable Cninstall existing Dry Mechanical Pump Q May require remoc alrreinstal ation of safety cage (if applicable) Replace Dry Mechanical pump with a replacement pump (if applicable) Install new Dry Mechanical pump IDP3 Dry Mechanical Pump/Mechanical Vacuum Pump UWA* 1240xy-2011 Rovidoa A.02 Copyrisht ® 2010 /►gurutToduw1agles Palo 3 at$ Professional Services Agreement Agilent Technologies, Inc., Page 34 of 54 �;�,�• AgilentTechnologies 59 i 5T LTM GC/MSD Preti-entire Maintenance Cliecklist - Standard ❑ Section NOT Applicable ❑ Replace seals for IDP3 Dry Mechanical Pump folio« mg the procedures in the 597-5T LTM GC 'IISD manual- -Troubleshooting and Maintenance Guide" EI Source Cleradug/Ion Source ❑ Section NOT Applicable ❑ Remove and clean the installed source ❑ Re -install source and close analyzer Cleaning si-stem/Whole Svstent ❑ Section -NOT Applicable o Vacuum; remove dust from fails ❑ Inspect all connectors and cables Cheeldltg Calibrant quid Fans/hISD C'alibrant and S --,stem Falls ❑ Section NOT Applicable ❑ Verify the calibrant level o Allow the system to pump down ❑ Fans are functional ALS maintenance /Autosamuler ❑ Section NOT Applicable ❑ Check all cabling and configuration settings between (3C, tray, and injectors ❑ Check syringe for smooth plunger operation ❑ Check for smooth operation of the needle support rod - clean if necessary ❑ Check for correct operation of syringe volume stops Restore Instrument ❑ Reconfigure tlne st-stem. Purge inlet and LT11i column at lower temperature ❑ Restore instrument to initial conditions ❑ Verify systems vacuum reading via the gauge controller (if applicable) ❑ perform leak check ❑ Perform an Autotnme ❑ Run a Check out sample test Guidance: If the PRI service is performed prior to a qualification service, then use the qualification procedure as a guide for final instrument set up and checkout. Issued: 12 -May -2011 Revision: A.02 Copyright O 2010 Agilent Technologies Page 4 of 6 Professional Services Agreement Agilent Technologies, Inc., Page 35 of 54 •- AgilentTechtologies 3975T LTM GC/MSD Preventive Maintenance Checklist - Standard Ser -vice Review o Attach available reports � prumtouts of all tests to this documentation. o Record the PJM service activity in the customer's instrument recordsllogbook o Cpdate;ireset instrument maintenance counters as appropriate o affil the PM sticker to the system or instrument logbook based on the customer's request. o Complete the Service Review Comments section below if there are additional comments o Review the service and any test results with the customer. o If the Instrument firmware was updated, record the details of the change in the Service Engineer's Comments box below or if necessary, in the customers IQ records. 5975T GC/MSD Test Results Table: 5975T GC/MSD Parts List Table: Service Engineer Comments (optional): If there are any specific points you wish to note as part of delivering the PM service including any follow-up activities, specific observations made or other items of interest for the customer, please write in this box. ba n&- 124dap-2011 Revision A.02 c4wright ® 2010 Ael1et Technologies Paye 5 at Professional Services Agreement — Exhibit B Page 36 of 54 5975T LTM GC/MSD Preventive Maintenance Checklist - Standard Other Important Customer Web Links How to get information on your product Literature Library - httpWwww.agitentcom, chemllibrary Need to know more' - www.ag lentcom,'cherweducation Need technical support? - www.ag&nt gMchem,techan= Need supplies? - www afOentcom/chem f suwhes Service Completion Service Request number Agilent Signature ................................. Total no. of pages for this document:....... b=@& VAW2 -2011 Rwhiolt A.02 Professional Services Agreement Agilent Technologies, Inc., Page 37 of 54 Agilent Technologies Date service completed ........................... Customer Signature ................................ Coyyd*A ® 2010 ASWO Twhacifti s Paas 6 ot6 7sso cc Agiho Technologies Preventive Maintenance Checklist - Standard Agilent Preventive Maintenance provides factory recommended service for your analytical systems to assure reliable operation and the accuracy of your results. Delivered by highly -trained and certified service engineers using genuine Agilent parts and supplies, Agilent Preventive Maintenance provides everything you need to reduce unplanned downtime and keep your systems operating at their peak. For more information about Agilent Technologies GC Support please visit our web site using the following URL: hip: /www. ' =.coWen-us+products/ga&sbxomatQgmply;'Mm & m§1729Qb-gc#sgpport Customer Information • Customers should provide all necessary operating supplies upon request of the engineer. • A customer representative should be available to the engineer while performing the preventive maintenance procedures. • Any parts, not included in the Parts Lists section of this document, are not part of the recommended Preventive Maintenance service, nor are they included in the price of this service. • If a system requires the use of additional or special procedures and/or parts for the instrument service, then these must be ordered separately and charged as a repair, which may incur additional costs. Service Engineer's Responsibilities • Only complete sections that relate to the system or module being serviced. • Complete empty fields with the relevant information • Complete the relevant checkboxes in the checklist using a 'X' or tick mark 'v" in the checkbos. • Complete Not Applicable check boxes to indicate services not delivered, as needed. • Complete the PM Service in the order of the tasks listed. • Complete the Service Review section together with the customer. Additional Instruction Notes • Check for any active service notes for this unit. If there are any applicable `Safety" or -Modification Recommended' Service notes, plan to implement the changes on this unit before doing any qualification service. • Do not implement firmware updates, unless you get approval from the customer and are sure that they are compatible with the instrument control software. Issued: 10 -Dec -2015, Revision: A.01.11 Copyright © 2011 Agilent Technologies Page i of 7 Professional Services Agreement Agilent Technologies, Inc., Page 38 of 54 7890 GC Preventive Maintenance Checklist - Standard System Information ,Ct, Agilent TechwWgin Guidance 3 Check this boa if an instrument configuration report is attached instead of completing the table. Instrument system name and ID Instrument system site and location List system component Product nubs List the serial numbers of each Conpeaftit 1. 1. 2. 2. 3. 3. 4. 4. 5. 5. 6. 6. 7. 7. 8. 8. 9. 9. 10. 10. Preparation Z) Discuss any specific issues with the customer prior to starting. Z) Review the instrument logbook. • Save instrument control settings before starting the procedure. • Perform general inspection of system for cleanliness • Check for proper installation of safety-related parts, assemblies, sensors etc. • Check for required firmware updates and verify with customers if they would like it installed. • Before starting the following procedures, record the Detector Signal Output(s) in the results table. If the GC is turned OFF or in a service mode, comparing the detector outputs before and after the service is not possible. Issued: 10 -Dec -2015, Revision: A.01.11 Copyright ® 2011 Agilent Technologies Page 2 of 7 Professional Services Agreement Agilent Technologies, Inc., Page 39 of 54 7890 GC ,; AgiioMTechnologies Preventive Maintenance Checklist - Standard Clean and inspect GC • Unplug power cord from the power source. • Open GC corers and vacuum/remove any dust} debris. Pay particular attention to cooling fans. • Inspect internal connectors for proper contact and placement. • Reconnect Power to the GC. Poorer the GC on and verify the power on self -test passed. • Verify oven motor spins freely and turns on with the oven door closed: off when the door is opened. • Verify operation of all other fans - the inlet and EPC cooling fans. • Verify oven intake -'outlet flap assembly is operating smoothly while heating and cooling the oven Inlet and detector consumable replacement For the inlets installed, perform inlet maintenance as defined in the 7890 manual - -Maintaining Your GC' - for the inlet(s) installed. 7 Replace the split vent trap cartridge filter on units with these inlets: Split.' Splitless Capillary (SSL), Multi -Mode Inlet (MMI). Programmed Temperature Vaporizer (PTS), Volatiles Interface (VI). 7 If the inlet system is used in Split Mode with viscous samples, inspect and clean the split vent tube on the inlet and flush or replace the tubing between the inlet and the split vent trap. 7 If the GC includes a Flame Ionization Detector (FID), replace the jet If the ignitor shows any buildup of sample or corrosion, replace the ignitor. Examine the FID collector and castle assemblies for contamination - clean as necessary. Zero Sensors and Leak test • Zero all pressure sensors per the procedure in the 78N -Advanced User Guide'. • Perform inlet pressure decay test(a) as defined in the 7890 'Troubleshooting Manual'. If the Pili is done in preparation for an Operational Qualification, then the pressure decay test defined within that protocol can be used for the Pbi. 7 Record if test passed or failed in the results table. ALS Maintenance • Section NOT applicable • Check all cabling and configuration settings between GC, tray, and injectors. • Vacuum or removed an}* dust, especially around fans. 7 Check operation of all fans. • Check syringe for smooth plunger operation. • Check for smooth operation of the needle support - clean if necessary 7 Check for correct operation of syringe volume settings. Issued: 10 -Dec -2015, Revision: A.01.I l Copyright ® 2011 Agitlent Technologies Page 8 of 7 Professional Services Agreement Agilent Technologies, Inc., Page 40 of 54 7 890 GC Preventive Maintenance Checklist - Standard Restore Instrimtent Agilellt Technologies • Restore the normal operating conditions or customer method using the Keyboard or Data System. 7 Purge the system with carrier flow for 13 minutes J Bake out the system, then restore the normal operating conditions After equilibration. check and record the post PAI detector signal output values. Results should be similar or lower than the detector outputs recorded prior to PAI. Z) Perform a chemical checkout. If this is a routine PAI, inject the customers sample using the ALS if applicable. This will act as a final checkout of both the ALS and the GC. Guidance If the FNI Service is performed prior to a qualification sen -ice, then use the qualification procedure as a guide for final instrument set up and checkout. Issued: 10 -Dec -2015, Revision A.01.11 copyright S 2011 Agilent Technologies Page 4 of 7 Professional Services Agreement Agilent Technologies, Inc., Page 41 of 54 7S90 GC" Preventive Maintenance Checklist - Standard Sei-%-ice ReN-iew Agilent TeAmlogin Z) Attach available reports printouts of all tests to this documentation. ZI Record the PAI service activity- in the customer s instrument records logbook :1 Update reset instrument mauttenance counters m appropriate 7 Affix the PAI sticker to the system or instrument logbook based on the customers request. 7 Complete the Service Review Comments section below if there are additional comments 7 Review the service and any test results with the customer. 7 If the Instrument firmware was updated. record the details of the change in the Service Engineer's Comments box below or if necessary-, in the customer's IQ records. 7590 GC 'Test Restllts Table Detector Signal Outputs Before P-lt service After P3I service Front detector output Saco: detector output ALTS detector output Pressure decay tent Expected result Actual result or Y; A Front inlet pressure decay test Pass Back inlet pressure decay test Pa°>, YI Issued: 10 -Dec -2015, Revision: A.01.11 copyright ev 2011 Page 5 of 7 Professional Services Agreement Agilent Technologies, Inc., Page 42 of 54 Agilent Technologies 7890 GC Preventive Maintenance Checklist - Standard 7890 GC Parts List Table Agiient TiclMolopies The following lits are recommended for capillary and purged packed inlets. If this is a general PM and the customer has a preferred set of consumables, you may use the customers consumables. Issued: 10 -Dec -2015, Revision: A.01.11 Copyright © 2011 Agilettt Technologies Page 6 of 7 Professional Services Agreement Agilent Technologies, Inc., Page 43 of 54 Model* Quantity Part Description Part Number where used Costed SSL Capillary Inlet PM lit. Splitless 5188.6497 t890A.M SSL Capillary Inlet PM lit. split 5188-6496 7890'A'' B SSL Capillary Ultra Inert Inlet Gold Seal with Washer 5190-6144 7890A B SSL Capillary Ultra Inert Inlet Splitless Liner - —489O A lB Single taper with Glass Wool 5190-2293 SSL Capillary Ultra Inert Inlet Low Pressure Drop Split Liner - 789",`B with Glass Wool 5190-2295 PP Inlet PM lit 5188.6498 78POA/B Split vent trap PM kit, single cartridge (fbr MMI, PTV & VI) 5188-6495 789"B MMI Cleaning Sit 03510-60620 789",B PTV Septumless Head Rebuild Sit 5182-0747 789",B PT%r Septun less Head Tenon Guide 5182-9748 7890A,B Ignitor (glove plug) assembly with 0 -ring 19231-60680 789"B FID Collector Rebuil 4+'Cleaning Sit 01531-67000 7890A,B FID Collector Replacement Kit 01531-67001 7890A,B Standard .011 -inch FID Jet fbr capillary FID base 01531-50660 7890A <B High Temperature .018 -inch FID Jet for capillary FID base 01531-80620 7890AJB Standard .018 -inch FID Jet for packed column with packed FID 7890A,B base 18710-20119 Standard .0114nch FID Jet for capillary column with 789OA/B packed/adaptable FID base 192444W560 High Temperature .0184nch FID Jet for capillary column with 789OA/B packed/adaptable FID base 19244-80620 Issued: 10 -Dec -2015, Revision: A.01.11 Copyright © 2011 Agilettt Technologies Page 6 of 7 Professional Services Agreement Agilent Technologies, Inc., Page 43 of 54 7890 GC Preventive Maintenance Checklist - Standard Ser% -ice Enaineer Comments (optional) Agilent Technologies If there are any specific points you Irish to note as part of performing the service or other items of interest for the customer, please write ui this box. Other Important Customer Web Lucks :1 7890 GC manual "'Maintaining Your GC" - httw/'ww•w.agilent.com es library.'usermanuaLs'pubhe,G3430- 90052 0207890$ Alaintaininff620Guide.pdf Z3 Need to lmow more? - htW:.i,,`www.agilent.comlcrosslab,: university Need supplies? - R -" n .agilent.comr chemisupplies Ser%lce Completion Service request number Agilent signature Document part number: G3430-90014 Date service completed Customer signature Issued: 10 -Dec -2015, Re -vision: A-01.11 Copyright S 2011 Agilent Technologies Page 7 of 7 Professional Services Agreement Agilent Technologies, Inc., Page 44 of 54 Professional Services Agreement Agilent Technologies, Inc., Page 45 of 54 68M and 6890 G C .` Agilem Technologies Preventive Maintenance Checklist - Standard Agilent Preventive Maintenance provides factory recommended service for your analytical systems to assure reliable operation and the accuracy of your results. Delivered by highly -trained and certified service engineers using genuine Agdent parts and supplies, Agdont Preventive Maintenance provides everything you need to reduce unplanned downtime and keep your systems operating at their peak. For more information about Agdont Technologies services please visit our web site using the following URL http //www.clwxn.ajCdontcom/en-us/vrod—ucts(services/paoAal asffi Customer Information • Customers should provide all necessary operating supplies upon request of the engineer. • A customer representative should be available to the engineer while performing the preventive maintenance procedures. • Any parts, not included in the Parts Lists section of this document, are not part of the recommended Preventive Maintenance service, nor are they included in the price of this service. • If a system requires the use of additional or special procedures and/or parts for the instrument service, then these must be ordered separately and charged as a repair, which may incur additional coats. Service Engineer's Responsibilities • only complete/printout pages that relate to the system or module being serviced. • Complete empty fields with the relevant information. • Complete the relevant checkboaas in the checklist using a "%' or tick mark `j' in the checkbal. • Complete Not Applicable check boxes to indicate services not delivered, as needed. • Complete the PM service in the order of the tasks listed. • Complete the Service Review section together witsthe customer. Additional Instruction Notes • Check for any active service notes for this unit. If there are any applicable `Safety" or "Modification Recommended' Service notes, plan to implement the changes on this unit before doing any qualification service. Do not implement firmware updates, unless you get approval from the customer and are sure that they are compatible with the instrument control software. Issued: 2&&ep-2014, Revision: A02.04 Copyright ® 2011 Agdent Technologies Mage 1 of 6 Professional Services Agreement Agilent Technologies, Inc., Page 46 of 54 6850 and 6890 GC Agileet 7ecYedegies Pm,entive Maintenance Checklist - Standard System Information Guidance ❑ Check this boat if an instrument configuration report is attached instead of completing the table. Instrument system name and ID Instrument syatem site and location List "W— component product numbers last the serial numbers of each CONSMONA 1_ L w a_ a 4. 4. S. S_ 6. 6_ 7. 7_ S. a. 0. 0. 10_ 10. Preparation ❑ Discuss any specific issues with the customer prion to starting. ❑ Review the instrument logbook. ❑ Sava instrument control settings before starting the procedure. ❑ Perform general inspection of system for cleanliness ❑ Check for proper installation of safety-related parts, assemblies , sensors etc ❑ Check for required firmware updates and verify with customers if they would like it installed. ❑ Before starting the following procedures, record the Detector Signal output(s) in the results table. If the GC is turned OFF or in a service mode, comparing the detector outputs before and atter the service is not possible. Issued 28 -Sep -2014. Revision: A_0-04 Professional Services Agreement Agilent Technologies, Inc., Page 47 of 54 Capprigbt ® 2011 AgUent Technologies Page 2 of 6 68:50 mid 8390 GC Agiled Technologies ( Preventive Maintenance Checklist - Standard Clean and illsuect GC ❑ Unplug power cord from the power source. ❑ Open CC covers and vacuum. remove any dust. debris. Pay particular attention to cooling fans. ❑ Inspect internal connectors for proper contact and placement. ❑ Reconnect Power to the GC. Poster the GC on and verify the poster on self -Last passed. ❑ Verify oven motor spins freely and turns on with the oven door closed: off when the door is opened. ❑ Verify operation of all other fans - the inlet and EPC cooling fans. ❑ Verify oven intake outlet flap assembly is operating smoothly while heating and cooling the oven Inlet and detector consumable reulacenlent 7 For the inlets installed. perform inlet maintenance m defined in the 13850 or 6890 manual - -Maintaining Your GC— - for the inlets) installed. ❑ Replace the split vent trap on units with these inlets: Split Splidess Capillan (SSL), Programmable Temperature Vaporization (FTS-). Volatiles Interface (ST). ❑ If the GC includes a Flame Ionization Detector (FID). replace the jet. If the ignitor shows any build up of sample or corrosion, replace the ignitor. Examine the FID collector and castle assemblies for contamination - clean as necessary. Zero Sensors and Leak test :1 Zero all pressure sensors per the procedure in the 6890 Service Manual. J Perform inlet pressure der-av tests(s) as defined in the 13890 Service Manual. If the P -NI is done in preparation for tui 0Q: PV, then the pressure decay test defined within that protocol can be used for the PM. Z) Record if test passed or failed in the results table. ALS Maintenance ❑ Section NOT applicable ❑ Check all cabling and configuration settings between tom', tray. and injector- ❑ Vacuum or removed any dust, especially around fans. ❑ Check operation of all fans, ❑ Check syringe for smooth plunger operation. ❑ Check for smooth operation of the needle support rod - clean if necessary ❑ Check for correct operation of syringe volume stops. Issued:'a-Sop-^_014, Revision: A0204 copl-&t :i -1011 Agilent Technologies Page 3 of 6 Professional Services Agreement Agilent Technologies, Inc., Page 48 of 54 6850 and 8590 GC Preventive Maintenance Checklist - Standard Restore Instrument ::- Agilew Technologies 3 Restore the normal operating conditions using the Keyboard or Data System. L7 Check and record detector offset, Results should be similar to offset test conducted prior to PM, 13 Perform a chemiral checkout. If this is a routine PM, inject the customer's w ample usixgg the ALS if applicable. This will act as a final checkout of both the ALS and the GC. Guidance If the PSS sen -ice is performed prior to a qualification service, then use the qualification procedure as a guide for final instrument set up and checkout. Issued: 28-fSep--2014. Recision A02.04 coppright Q 2011 Ag}lent Technologies Page 4 of 6 Professional Services Agreement Agilent Technologies, Inc., Page 49 of 54 6850 and 6390 GC Agileat TecMndogies Preventive Maintenance Checklist - Standard 7 Semite Re%iew ❑ Attach available reports/printouts of all test to this documentation. ❑ Record the PM service activity in the customer's instrument records/k*wok ❑ Update/reset instrument maintenance counters as appropriate ❑ Affix the PM sticker to the system or instrument logbook based on the customer's request. ❑ Complete the Service Review Comments section betow if there are additional comments ❑ Review the service and any test result with the customer. ❑ If the Instrument firmware was updated, record the details of the change in the Service EhmOnser's Comment box below or If necessary, in the customer's IQ retards. 6860 and 6890 GC Test Results Table signal Outpat test Before PM service atter Pit service Front detector output SSL Capillary Inlet PM kit, splitless 5188-6407 Back detector output (6800 Only) SSL Capfflary Inlet PM Int, split Press=* decay test MWected result Actual resit or N/A Front inlet pressure decay heat Pass GlW/G1640/Ge Sack inlet pressure decay teat (6800 Only Pass 5188$408 6890 and 6830 GC Parts List Table The following kit are recommended for capillary and purged packed inlets. If this is a general PM and the —at—or has a preferred set of consumables, you may use the customer's consumables. Part DeM*VdM Part Number Modelli where used Quantity Consumed SSL Capillary Inlet PM kit, splitless 5188-6407 G15W/G1640/G2630 SSL Capfflary Inlet PM Int, split 5188-6406 Gl530/G1640/G2630 Larger OD_ Liner 0 -Rings for SS Flip Top - 10/pkg 5188-6366 GlW/G1640/Ge PP Inlet PM kit 5188$408 G1630/G1640/G2630 Split- trap PM )it, singe cartridge (for P1V & VI) 5188-6405 G1530/GISW/G2 Ignitor (fyow pktQ assembly with 0-1in9 10231-60680 GIfiM/G1640/G2680 _011 -inch FID Jet for capillary FID base G1531-60660 G1630/G1640/G2630 .018 -inch FID Jet for packed column with packed FID base 18710-20110 GISM/G1640/G26M .011 -inch YID Jet for capillary column with packed VID base 1024480660 G1630/GI&W/G2620 Issued 234"e 2014, Revision: A.02.04 Copyright 0 2011 Aglent Technologies Page 6 of 6 Professional Services Agreement Agilent Technologies, Inc., Page 50 of 54 6850 and 6890 GC Agilest Technologies Preventive Nlauttenance Checklist - Standard Service Engineer Coninlents (outional) If there are any specific points you wish to note as part of performing the son -ice or other items of interest for the customer, please write in this box. Other Ilnuortant Customer Web Links ❑ How to get information on your product: Literature Library - htto:t:,w-ww.aFFjlent.com;'chem:'hbran- ❑ Need to know more''. - wv6w.agilentcomlchemleducation ❑ Need technical support, FAQs? - www.a9ilent.comlchoWtechsuno ❑ Need supplies? - vnArw.agilentcomdchem/supplies Service Completion Service request number a�..aent signature I>ocument part number: (''_'630-90130 Late service completed Customer signature Issued: 23-8ep-2014, Revision A-02.04 copynot a 2011 Agaent Technologies Page 6 of 6 Professional Services Agreement Agilent Technologies, Inc., Page 51 of 54 Vendor Name: Agilent Technolo ies S stem S/N Description ORG-093 GC 6890N System US64410649 CN65142433 CN10613061 7683B Autoinjector Module 7683 Autosampler Tray Module 6890N Network GCS stem ORG-104 GC 7890 System CN10933017 Agilent 7890A Series GC Cbstorn CN93057561 7683B Autoin ector Module CN93153760 7683 Autosamplertray module ORG-130 GC 7890 System US 12181004 US12180564 US12170240 Agilent 7890A Series GC Custom 7693AAutoinjector 7693ATra ,150 Vial ORG-145 GCMS 5975 Turbo System US 12280611 7693A Autoin ector G31134666 Ion GaugeController for use w/ 5975 MSD US 12312A04 5975C inert MSD Std. turbo El mainframe US 12281008 Agilent 7890A Series GC Custom US 12200242 7693ATra ,150 Vial ORG-160 GCMS 5977 Turbo System Adv Funct US 1350L226 5977A Inert MSD EI Turbo Pump US13503049 A 'lent7890BSeriesGCCustom CENTS340112213 EST Centurion Autosam ler, 25 ml sample EV539112213 EST Purge and Trap MET-019 1CPMS 7900 System 011459A520 ASX 500 Series Autosam ler 5Q1432149 PSC6106TChiller JP14070143 Agilent 7900 ICP-MS ORG-164 GCMS 5977 Turbo System US 15063022 Agilent 7890B Series GC Custom CN14480025 7693A Autoin ector US 1506L417 5977A Inert MSD EI Turbo Pump CN 15050067 7693A Tray, 150 Vial ORG87 GCMS 5977 Turbo SystemmAdv Funct US16153014 Agilent 7890B Series GC Custom US1614M007 5977B Inert Plus MSD Turbo El Mainframe CH00354121 PALS RS185 Autosam ler Bundle ORG-168 GCMS 5977 Turbo System Adv Funct EV651022015 US 1506L424 US 15063025 CD%11W 14022 015 EST Purge and Trap 5977A Inert MSD EI Turbo Pump Agilent 7890B Series GC Custom EST Centurion Autosam ler, 25 ml sample ORG-193 GC7890 System CN16530076 CN16510007 US 17053022 7693A Injector 7693A Tray. 150 Vial Agilent 7890B Series GC Custom Professional Services Agreement Agilent Technologies, Inc., Page 52 of 54 EXHIBIT B PRICE SCHEDULE Summary of Charges: Note: These prices reflect additions, deletions and warranties. Year: Invoice Period: Prices bv Invoice Period: YEAR 1 01/01/2018 -12/31/2018 78,686.44 YEAR 2 01 /01 /2019 -12/31 /2019 78,989.28 YEAR 3 01/01/2020 -12/31 /2020 78,989.28 YEAR 4 01/01/2021 -12/31/2021 78,989.28 YEAR 5 01 /01 /2022 -12/31 /2022 78,989.28 Professional Services Agreement Agilent Technologies, Inc., Page 53 of 54 EXHIBIT C VERIFICATION OF SIGNATURE AUTHORITY AGILENT TECHNOLOGIES, INC. 2850 CENTERVILLE ROAD WILMINGTON DE 19808-1610 ... +•- Agilent Technologies 0. r + SIGNATURE AUTHORIZATION FOR BIDS, QUOTES, CONTRACTS, BID BONDS AND PERFORMANCE BONDS RESOLVED: That, effective as of September 17, 2014, the Chief Financial Officer, Secretary and Assistant Secretary, and each of them, is hereby empowered on behalf of the Company to sign bids, quotations, leases and contracts with customers and government agencies, including such bids and performance bonds as may be required in connection with such bids and contracts, and each is further empowered to authorize employees of the Company to sign such bids, quotations, leases, contracts and bid and performance bonds. 1, P Diana Chiu, do hereby certify that I am the Vice President and Assistant General Counsel of Agilent Technologies, Inc., a Delaware corporation (the "Company"); that the foregoing is a full, true and correct copy of the resolution adopted by the Board of Directors of the Company on September 17, 2014; and that the resolution has not been annulled, rescinded, or revoked and remains in full force and effect. 1, P. Diana Chiu pursuant to authority granted to me by the Assistant Secretary of the Company, hereby authorize Anne Dougherty to sign bids, quotations, leases, contracts and bid and performance. bonds with government agencies, customers, suppliers and channel partners on behalf of the Agilent Technologies, Inc. up to the amount of two million and five hundred thousand U.S. dollars ($2;500,000). IN WITNESS, WHEREOF, I have signed my name below. Dated: January 9, 2018 P. Diana Chiu c Professional Services Agreement — Exhibit C Page 54 of 54