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HomeMy WebLinkAboutContract 26948 CITY R CTSECRETARY CONTRACT Citi NI MEL NETWORKS' Authorized Distributor MAINTENANCE AGREEMENT 1. This Maintenance Agreement,hereinafter, referred to as the "Agreement" between Affiliated Telephone, Inc. (hereinafter "ATI") and City of Fort Worth ( hereinafter"Buyer") is entered into on June 13, 2001. City of Fort Worth 1515 11th St Fort Worth,TX System Type: Meridian Option Systems 2. TERM ATI shall provide service on the equipment(Appendix A) at the location (Appendix A) for a period of 12 months, commencing June 1, 2001 and continuing through May 30, 2002, (the "Term"), and shall be automatically renewed for consecutive terms of one year, unless either party gives written notice, at least thirty(30) days prior to the end of such term to the other of intent to allow the Agreement to expire as of the end of the then current term. 3. EQUIPMENT AND CONTRACT DESCRIPTION CONTRACT OPTION 7 days/24 Hours Emergency Service $ 2.10 Per Port p7u G . '(U � �`^1 ��q� f�U U Afar iiC, to Lu��.u:d 720 Avenue F,Suite 109 Plano, Texas 75074 972/423-4222 Fax:972/422-9867 4. AGREEMENT It is agreed to and understood that this Agreement constitutes the entire Agreement between the parties, and supersedes and replaces all other prior understanding or agreements relating to equipment and services covered by this Agreement. This Agreement may not be changed, modified or varied except by the specific written and signed approval by authorized representatives of both parties. It is understood and agreed by and between the parties hereto, that if there is any conflict between this Agreement and client's purchase order, or any other document, this Agreement will govern. 5. SERVICE SCHEDULE A. Standard Service between Monday thru Friday, 8:OOA.M. to 5:00 P.M. shall be dispatched within eight hours (8) of call in time. B. Emergency Service is defined at 25% of the "Buyer's" system out-of-service, first trunks of the "Buyer's" main line out-of-service, a console out-of-service, or any particulars needed covered in Appendix A and will be dispatched within 2 hours of call-in time, 7 days by 24 hours. 6. EXCLUSIONS This Agreement does not include equipment lost, stolen, or damaged due to negligence , tampering, misuse, accident, or resulting from electrical storms, lightning due to violent weather, power outages or failure to maintain proper equipment environment nor the labor associated with the repair or replacement of these parts. Exclusions are also covered in Appendix A. 7. LIMITATIONS OF LIABILITY "ATI " will not be liable for any injury, damage , or claim to persons and properties that may arise through the operation or maintenance of the system or failures thereof. In no event will "ATI "be liable for any indirect, incidental, or consequential damages, including but not limited to loss of business, loss of use, and loss of profits. " ATI " shall not be liable for failure to perform due strikes, lock-out, civil disturbances, or Acts of God beyond"ATI's "control. i it 720 Avenue F,Suite 109 Plano, Texas 75074 9721423-4222 Fax:9721422-9867 8. TERMINATION In the event of a breach or failure to perform obligation under the contract, written notice shall be provided and the party responsible for the failure shall be given 30 days to cure the default. Failure to cure would provide the other party the right to terminate. In any case either party has the right to terminate with 30 days advance notification. 9. AUTHORIZED REPRESENTATIVES 1 CUSTOMER CONTA T A TITLE CUSTOMER CONTACT B TITLE CUSTOMER CONTACT C TITLE ATI will receive and dispatch from the following Buyer's representatives to verify that ATI has been requested by an acceptable Buyer's contact. 10. CUSTOMER SERVICE REPRESENTATIVE Heather Law Customer Service Representative Steve Tovar Customer Service Representative Darlene Hamm Customer Service Representative The " Buyer" contact when calling in service problems can direct calls to any of these customer service representatives. 720 Avenue F,Suite 109 Plano, Texas 75074 9721413-4222 Fax:9721422-9867 SIGNING SECTION On this day, 7, 100, we The "Buyer" want the Vendor"(ATI) " to prow,{de Teleco unication Service to our company. Name ( BUYER) L- Title 4 Agreed to by" /ATI," Representative. - -L � .r e ( ATI ) � Title t ATTESTED B r /SOI !VI Contract Authorization Date ur N °,dVIC0)G?D 720 Avenue F,Suite 109 Plano, Texas 75074 972/423-4222 Far:972/422-9867 SCADA INITIAL TERM: June 1, 2001 to May 30, 2002 CLIENT NAME: City of Fort Worth TYPE OF SYSTEM:Option 11C ADDRESS: SOFTWARE: CITY, STATE, ZIP: RELEASE: 25 CUSTOMER CONTACT: Mark Ferguson VERSION: 2111 PHONE NUMBER: 817/871-6040 OPTIONS: TYPE OF CONTRACT OPTION A SPECIFIC EXCLUSIONS: NONE SERVICE HOURS - 7 days/ 24 hours LABOR RATE - $ 65.00 SPECIFIC INCLUSIONS - SEB 24 hour monitoring EQUIPMENT DESCRIPTION NUMBER OF PORTS COT 39 DID 1 RAN 2 PAGE 1 TIE T1 23 DCHANNEL 1 SLI 12 3000 45 DTR 8 TTY/SDI 8 TOTAL PORTS: 140 COST PER PORT: $2.10 MERIDIAN MAX: $25.00 COST PER MONTH: $319.00 COST PER QUARTER: $957.00 COST PER YEAR: $3,828.00 �J�j�G`CN1141f PECOORD �v U 6 Ur C��r�:c'Ly WNW U 710 Avenue F,Suite 109 Plano, Texas 75074 9721423-4222 Fax:9721422-9867 ` �V��'`°°P V�Q CITY HALL INITIAL TERM: June 1, 2001 to May 30, 2002 CLIENT NAME: City of Fort Worth TYPE OF SYSTEM:Option 81C ADDRESS: SOFTWARE: CITY, STATE, ZIP: RELEASE: 24 CUSTOMER CONTACT: Mark Ferguson VERSION: 3011 PHONE NUMBER: 817/871-6040 OPTIONS: TYPE OF CONTRACT OPTION A SPECIFIC EXCLUSIONS: NONE SERVICE HOURS - 7 days/ 24 hours LABOR RATE - $ 65.00 SPECIFIC INCLUSIONS - SEB 24 hour monitoring EQUIPMENT DESCRIPTION NUMBER OF PORTS COT 383 RAN 11 MUSIC 2 MIRAN DID 1 MIRAN RAN 6 T1 DID 95 TIE TI 46 DCHANNEL 5 SLI 12 2500 102 3000 350 TTY/SDI 12 TOTAL PORTS: 1025 COST PER PORT: $2.10 MERIDIAN MAX: $25.00 COST PER MONTH: $2,177.50 COST PER QUARTER: $6,532.50 COST PER YEAR: $26,130.00 1,14 720 Avenue F,Suite 109 Plano, Texas 75074 972/423-4222 Far:972/422-9867 D POLICE 911 INITIAL TERM: June 1, 2001 to May 30, 2002 CLIENT NAME: City of Fort Worth TYPE OF SYSTEM:Option 61C ADDRESS: SOFTWARE: CITY, STATE, ZIP: RELEASE: 19 CUSTOMER CONTACT: Mark Ferguson VERSION: 1111 PHONE NUMBER: 817/871-6040 OPTIONS: TYPE OF CONTRACT OPTION A SPECIFIC EXCLUSIONS: NONE SERVICE HOURS - 7 days/ 24 hours LABOR RATE - $ 65.00 SPECIFIC INCLUSIONS - SEB 24 hour monitoring EQUIPMENT DESCRIPTION NUMBER OF PORTS COT 59 TIE 10 RAN 12 T 1 COT 24 T1 DID 48 TIE T1 23 DCHANNEL 1 2500 129 3000 80 DTR 8 TTY/SDI 8 TOTAL PORTS: 402 COST PER PORT: $2.10 COST PER MONTH: $844.20 COST PER QUARTER: $2,532.60 COST PER YEAR: $10,130.40 15ARCNA""A G>EctDED C 6v' Ry 720 Avenue F,Suite/09 Plano, Texas 75074 9721423-4222 Fax:9721422-9867 �,��jjr i�M SII�EX CITY HALL BACK UP INITIAL TERM: June 1, 2001 to May 30, 2002 CLIENT NAME: City of Fort Worth TYPE OF SYSTEM:Option 61C ADDRESS: SOFTWARE: CITY, STATE, ZIP: RELEASE: 24 CUSTOMER CONTACT: Mark Ferguson VERSION: 2911 PHONE NUMBER: 817/871-6040 OPTIONS: TYPE OF CONTRACT OPTION A SPECIFIC EXCLUSIONS: NONE SERVICE HOURS - 7 days/ 24 hours LABOR RATE - $ 65.00 SPECIFIC INCLUSIONS - SEB 24 hour monitoring EQUIPMENT DESCRIPTION NUMBER OF PORTS COT 11 TIE 40 PAGE 5 MIRAN DID 1 MIRAN TIE 7 TI DID 46 TIE TI 23 DCHANNEL 3 2500 15 3000 52 DTR 8 TTY/SDI 12 TOTAL PORTS: 223 COST PER PORT: $2.10 MERIDIAN MAX: $25.00 COST PER MONTH: $493.30 COST PER QUARTER: $1,479.90 COST PER YEAR: $5,919.60 me 720 Avenue F,Suite 109 Plano, Texas 75074 9721423-4222 Foix:972/422-9867 POLICE ADMINISTRATION INITIAL TERM: June 1, 2001 to May 30, 2002 CLIENT NAME: City of Fort Worth TYPE OF SYSTEM:Option 61C ADDRESS: SOFTWARE: CITY, STATE, ZIP: RELEASE: 19 CUSTOMER CONTACT: Mark Ferguson VERSION: 1811 PHONE NUMBER: 817/871-6040 OPTIONS: TYPE OF CONTRACT OPTION A SPECIFIC EXCLUSIONS: NONE SERVICE HOURS - 7 days/ 24 hours LABOR RATE - $ 65.00 SPECIFIC INCLUSIONS - SEB 24 hour monitoring EQUIPMENT DESCRIPTION NUMBER OF PORTS COT 52 DID 30 TIE 30 PAGE 2 PAGE 1 TIE TI 23 DCHANNEL 1 SLI 134 2500 447 DTR 16 TTY/SDI 13 TOTAL PORTS: 749 COST PER PORT: $2.10 COST PER MONTH: $1,572.90 COST PER QUARTER: $4,718.70 COST PER YEAR: $18,874.80 720 Avenue F,Suite 109 Plano, Texas 75074 9721413-4222 Fax:9711421-9867 i � VILLAGE CREEK INITIAL TERM: June 1, 2001 to May 30, 2002 CLIENT NAME: City of Fort Worth TYPE OF SYSTEM:Option SL1/ST ADDRESS: SOFTWARE: CITY, STATE, ZIP: RELEASE: 19 CUSTOMER CONTACT: Mark Ferguson VERSION: 1511 PHONE NUMBER: 817/871-6040 OPTIONS: TYPE OF CONTRACT OPTION A SPECIFIC EXCLUSIONS: NONE SERVICE HOURS - 7 days/ 24 hours LABOR RATE - $ 65.00 SPECIFIC INCLUSIONS - SEB 24 hour monitoring EQUIPMENT DESCRIPTION NUMBER OF PORTS COT 10 PAGE 1 FEX 2 PAGE 1 SLI 46 3000 140 DTR 4 TTY/SDI 4 TOTAL PORTS: 208 COST PER PORT: $2.00 COST PER MONTH: $436.80 COST PER QUARTER: $1,310.40 COST PER YEAR: $5,241.60 0iffl phot �clsccofwD 720 Avenue F,Suite 109 Plano,Texas 75074 972/4234222 Fax:972/422-9867 FIRE DEPT 911 INITIAL TERM: June 1, 2001 to May 30, 2002 CLIENT NAME: City of Fort Worth TYPE OF SYSTEM:Option 11C ADDRESS: SOFTWARE: CITY, STATE, ZIP: RELEASE: 25 CUSTOMER CONTACT: Mark Ferguson VERSION: 2111 PHONE NUMBER: 817/871-6040 OPTIONS: TYPE OF CONTRACT OPTION A SPECIFIC EXCLUSIONS: NONE SERVICE HOURS - 7 days/ 24 hours LABOR RATE - $ 65.00 SPECIFIC INCLUSIONS - SEB 24 hour monitoring EQUIPMENT DESCRIPTION NUMBER OF PORTS COT 52 Tl COT 12 Tl TIE 12 TIE TI 23 DCHANNEL 1 2500 40 3000 45 DTR 8 TTY/SDI 5 TOTAL PORTS: 198 COST PER PORT: $2.10 COST PER MONTH: $415.80 COST PER QUARTER: $1,247.40 COST PER YEAR: $4,989.60 Annual Total For All Sites $75,114.00 05FFCBAs EPEP E(C 05 P,05 720 Avenue F,Suite 109 Plano, Texas 75074 9721423-4221 Fax:9721422-9867 City of Fort Worth, Texas 4tayor and Council Communication DATE REFERENCE NUMBER LOG NAME PAGE 7/17/01 **P-9421 0001-0257 1 of 2 SUBJECT PURCHASE AGREEMENT FOR TELEPHONE EQUIPMENT PREVENTIVE MAINTENANCE AND REPAIR SERVICES FROM AFFILIATED TELEPHONE, INC. FOR THE INFORMATION TECHNOLOGY SOLUTIONS DEPARTMENT RECOMMENDATION: It is recommended that the City Council: 1. Authorize a purchase agreement with Affiliated Telephone, Inc. (ATI) for telephone equipment preventive maintenance and repair services for the Information Technology Solutions Department using the Sate of Texas Catalogue purchasing procedures; and 2. Authorize this agreement to begin July 17, 2001, and expire July 16, 2002, with options to renew for two successive one-year periods. DISCUSSION: Currently the City has Nortel PBX (Private Branch Exchange) Systems at City Hall, Police Administration, the Bolt Street Communications Facility, and the Village Creek and Holly Water Treatment Plant. These systems provide telephone service for such critical City functions as public safety dispatching operations and Water customer service. These systems need a high level of preventive maintenance to ensure problems are proactively addressed whenever possible, and that repair personnel are immediately notified in case of a system failure. The agreement with ATI includes remote monitoring of each PBX, 24 hours a day, seven days a week. The monitoring system discovers problems and reports them to on-duty repair personnel who are then automatically dispatched to the repair site if a remote repair fails to fix the problem. This way, failures are automatically detected, and preventive maintenance requirements are discovered before they result in system degradation or breakdown. ATI will provide this comprehensive coverage at a cost of $75,114 per year for the above-mentioned PBX systems. ATI has audited the City's PBX systems and identified numerous existing problems that need to be corrected, but are not covered under the maintenance agreement due to their pre-existing nature. ATI has estimated it will cost about $9,000 to complete the repair work, which will be done on a time and materials basis. Additionally, it is expected that ATI will do work on phone systems outside the scope of the PBX maintenance agreement. The work would be performed on an as-needed, time and materials basis. The cost of the work will be determined using ATI's Quality Information Systems Vendor (QISV) pricing guidelines. Southwestern Bell has provided repair service for these systems on a time and materials basis for several years, but has never provided comprehensive maintenance for any of the systems. Over $120,000 has been spent in the last year for repair services on the PBX systems on this basis. City of Fort Worth, Texas 4baffor AndCouncil Communication _T DATE REFERENCE NUMBER LOG NAME PAGE 7/17/01 **P-942, 0001-0257 2 of 2 SUBJECT PURCHASE AGREEMENT FOR TELEPHONE EQUIPMENT PREVENTIVE MAINTENANCE AND REPAIR SERVICES FROM AFFILIATED TELEPHONE, INC. FOR THE INFORMATION TECHNOLOGY SOLUTIONS DEPARTMENT ATI is designated as a QISV by the State of Texas. Under Section 271.083 of the Texas Local Government Code, a local government satisfies otherwise applicable competitive bidding requirements when it makes a purchase through the State of Texas General Service Commission Catalogue purchasing procedure established by Section 2157.061 of the Texas Government Code. The City will comply with that procedure for the purchase agreement authorized under this Mayor and Council Communication. M/WBE - A wai3er of the goal for M/WBE subcontracting requirements was requested by the Purchasing Division and approved by the M/WBE Office because the purchase of services is from sources where subcontracting or supplier opportunities are negligible. RENEWAL OPTIONS - This agreement may be renewed for up to two successive one-year terms at the City's option. This action does not require specific City Council approval, provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during the renewal term. FISCAL INFORMATION/CERTIFICATION: The Finance Director certifies that funds are available in the current operating budget, as appropriated, of the Information Systems Fund. CB:k BQN/01-0257/ML i i Submitted for City Manager's FUND ACCOUNT CENTER AMOUNT CITY SECRETARY - Office by: (to) AWRQVM Charles Boswell 8511 CITY COUNCIL Originating Department Head: ,11)i 17, ?0.0,1 , Jim Keyes 8517 (from) f' Additional Information Contact: GfCltdEltrMFp��'l�+�: t Robert Combs 8357