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Home My WebLink AboutIR 10109 INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 10109 To the Mayor and Members of the City Council February 20, 2018 h�T�i7 Page 1 of 3 �i �i7 Y *a SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT #qrF rn 10,?5 This Informal Report is in response to the Council's request to receive a monthly update on development activity within the City and the measures staff are working on to improve the development process. Staff will generate a monthly report to keep the Council informed of the volume of development activity, process improvements and outline staff's performance in implementing changes and improving the delivery of plan review and permits. The monthly report will consist of metrics associated with Building Permits, Infrastructure, Stormwater Development, and Water Development Plan review. It will provide updates on continuous development process improvement efforts. The first Fort Worth Development Activity report is attached for your use and information. The following are highlights for the month: January 2018 Highlights Building Permits • In January 2018, 583 new single family permits were issued compared to 341 single family permits issued in January 2017, an increase of 71%. • The City issued 583 new single family permits in January 2018 compared to 268 new single family permits in January 2017 up 118%. • In January 2018, 94 new commercial permits were issued compared to 54 new commercial permits issued in December 2017, up 74% • Total commercial valuation (including remodels and additions) increased from $123 million in December 2017 to $650 million in January 2018. Customer Service • The average Overall Customer Service Satisfaction for 2017 was 79% slightly down from 82% in 2016. The department is working to improve the response rate over time with the additions of new staff and customer service training. • Overall Customer Service Satisfaction was 77% Positive or Very Positive for January 2018, down 2% from December 2017. Compared to the other 1568 survey monkey benchmark organizations, we compare fairly well and are working to improve our satisfaction with our customers. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 10109 To the Mayor and Members of the City Council February 20, 2018 h�T�i7 Page 2 of 3 �i �i7 Y •a SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT #qrF rn 10,?5 How would you rate the quality of your customer service experience? 80.00% 70.54% 66.83% 60.00% 40.00% 0 17.38% 0 9.82%0 &�7 ° 8.46% 5.36%3.81% 7.14% 3.52% 0.00% E Very Positive Somewhat Neutral Somewhat Very Positive Negative Negative ■City of Fort Worth Customers ■SurveyMonkey Global Benchmark • A total of 93% of our customers surveyed thought that our Inspections team was extremely helpful or very helpful compared to 95% in December 2017. Plan Review • On February 6, 2018 review times were as follows: Days to first review Commercial Plans Actual 2 Days Goal 7 Days Days to first review Residential Plans Actual 1 Days Goal 7 Days Time to First Commercial Plan Review 30 25 20 15 10 5 t4 0 Sep'17 Oct'17 Nov'17 Dec'17 Jan 718 Feb'18 Mar'18 Current 22 14 16 19 2 2 Goal 7 7 7 7 7 7 7 Projected 28 28 26 23 18 9 7 �Current Goal Projected • Commercial plan review time from January 2018 to February 2018 has remained constant even with the increase of new commercial permit issues in January 2018. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 10109 To the Mayor and Members of the City Council February 20, 2018 h�T�i7 Page 3 of 3 �i �i7 Y *a SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT #qrF rn 10,?5 Infrastructure Plan Review • Infrastructure Plan Review Center (IPRC) reviewed 100% of the plans submitted within the 14 day goal time frame during January 2018. Community Facility Agreements (CFA) • The first projects are continuing to make their way through the new developer-led infrastructure delivery process. One project has progressed through in its entirety. This project was processed through the City's system in 74 days. This is 30 days faster than the projected 104 days in our process improvement report and 188 days faster than our baseline data consisting of the 2016 average processing times. As other projects continue to work their way through the system, they are all meeting or exceeding the projected goals outlined in our development process improvement and we anticipate continued success as we work to implement the remaining recommendations. Development Process Improvements • In response to requests from Council and in association with the Community Facilities Agreements policy update, staff is working with our policy consultant to benchmark other municipalities with regards to developer-led infrastructure delivery policies. The overall goals are to make the policy consistent with changes applicable to state and local laws and streamline the process associated therewith. • Staff is in the process of finalizing project planning for an interactive development portal that will build upon our efforts to develop a web-based query tree system to guide applicants through the entire Fort Worth development process. Please contact Randle Harwood, Planning and Development Director, at 817-392-6101 or Randle.Harwood@fortworthtexas.gov if you have any questions, concerns or comments. David Cooke City Manager ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS FORT WORTH® Development Act *lv *ity Report JANUARY 2018 INSIDE THIS EDITION BUILDING PERMITS....................................................2-7 INFRASTRUCTURE....................................................8-11 STORMWATER........................................................ 12-13 WATER..............................................................................14 DEVELOPMENT PROCESS IMPROVEMENTS .......15 BUILDING PERMITS New Single Family Permits 700 600 500 400 300 200 100 0 Jan Feb Mar Apr May run Jul Aug Sep Oct Nov Dec ■CY 2014 301 256 256 312 274 284 276 319 285 273 198 285 •CY2015 323 318 308 405 326 304 300 243 237 274 169 226 ■CY 2016 204 151 290 379 277 435 323 262 268 281 239 341 ■CY 2017 268 326 594 391 475 497 412 419 317 248 567 341 ■CY 2018 583 All data is in calendar year New Commercial Permits 180 160 140 120 100 80 60 40 n 20 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2014 68 72 83 148 136 92 82 89 61 81 64 62 2015 62 56 60 105 47 84 65 74 117 86 51 76 ■2016 92 82 72 80 67 166 105 103 82 90 104 75 ■2017 106 71 100 99 77 76 83 116 62 96 51 54 ■2018 94 All data is in calendaryear Development Activity Report BUILDING PERMITS Building Permit Comparison 16000 14000 12000 10000 8000 6000 4000 2000 0 2009 2010 2011 2012 2013 2014 2015 2016 2017 ■Multi-Family Permits 384 466 450 409 349 376 349 803 487 -,Residential Permits 7066 7136 7101 6927 8115 8471 8792 9522 10561 A Commercial Permits 2285 2341 2404 2481 2112 2284 2179 2528 2418 All data is in calendaryear Total Commercial Valuation $800 $700 $600 $500 c 0 $400 $300 $200 $10 $o �. �r r i 1 11 IL I �i 1 III 1111 $ Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■2014 $105 $113 $L22 $203 $L06 $153 $171 $82 $63 $98 $59 $127 ■2015 $24 $158 $239 $74 $58 $157 $91 $177 $243 $371 $111 $63 ■2016 $79 $164 $49L $167 $75 $182 $164 $1135 $85 $1L1 $205 $101 ■2017 $209 $727 $260 $118 $518 $198 $130 $188 $257 $144 $193 $123 ■2018 $650 All data is in calendaryear Development Activity Report BUILDING PERMITS New Commercial Valuation $900 $700 $600 $500 F $400 0 $300 $200 $0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■Commercial Permit Values 2014 ■Commercial Permit Values 2015 ■Commercial Permit Values 2016 ■Commercial Permit Values 2017 r Commercial Permit Values 2018 All data is in calendar year *excludes additions and remodels Monthly Valuation Comparison Difference Prev. Difference Y-Y Category Current Month Prev.Month M-M Year % January December % January 17 Jan 18 vs Jan 17 Jan- ,_ 2017Jan-Dec New SF 242 315 4855 583 583 341 268 Permits 71% 1218% 12% __ New SF $45,515,168 $54,340,574 $870,899,368 $101,171,094 $101,171,094 $59,655,926 $46,830,520 Value 70% 216% 12% New Comm 40 991 94 94 54 106 Permits 74% 9% New Comm $542,413,010 $484,925,956 $2,368,404,484 $615,987,767 $615,987,767 $73,574,757 $131,061,811 Value 737% 470% 26% Development Activity Report BUILDING PERMITS Large Commercial Projects January Large Commercial Projects Address Proiect Name Work Desc Valuation 4500 LIKE WAY PROJECT ERNST,FTW56,BLDG.5 CONSTRUCT NEW DATA CENTER $182,648,095 4500 LIKE WAY PROJECT ERNST,FTW56,BLDG.6 CONSTRUCT NEW DATA CENTER $181,888,742 411 HARROLD ST ENDEAVOR AT LEFT BANK,MULTIFAMILY,4 LEFT BANK MULTIFAMILY,337 UNIT $46,000,000 BUILDINGS+PARKING GARAGE 9525 PALLADIUM WAY SIENNA HILLS-PALLADIUM MULTIFAMILY 5 SIENNA HILLS MULTIFAMILY,150 UNITS $123,000,000 BUILDINGS 405 CRAWFORD ST EAST BROADWAY APARTMENTS,2 BUILDINGS EAST BROADWAY MULTIFAMILY,303 UNITS $21,420,000 4500 LIKE WAY Ste/Unit Admin Bldg PROJECT ERNST,FTW56,ADMIN BUILDING CONSTRUCT NEW DATA CENTER $20,220,956 14601 SOVEREIGN RD HILLWOOD CENTREPORT 4 CONSTRUCT NEW WAREHOUSE/MANUFACTURING/OFFICE SHELL $16,034,163 BUILDING 3401 BURNETT TANDY DR WILL ROGERS MEMORIAL CENTER CATTLE BARN 1 AND POULTRY BARN RENOVATIONS $11,385,000 1400 INTERMODAL PKWY UPS HUB AND PACKAGING CENTER COU WITH REMODEL FROM WAREHOUSE SHELL TO PACKAGE $6,271,092 HANDLING CENTER WITH STORAGE/AUTO REPAIR/OFFICE 9208 TRAMMEL DAVIS RD FIRST BAPTIST CHURCH OF HURST CONSTRUCT NEW CHURCH $5,000,000 5240 SYCAMORE SCHOOL RD SUMMER CREEK PLAZA-SHELL CONSTRUCT RETAI URESTAU RANT(WITH DRIVE-THRU)SHELL $1,251,000 BUILDING 6495 CAMP BOWIE BLVD RACETRAC PROPOSED GAS FUEL CANOPY $1,200,000 14372 HERITAGE PKWY HERITAGE COMMONS X-FOUNDATION ONLY PERMIT FOUNDATION ONLY PERMIT FOR NEW OFFICE BUILDING $1,190,000 101 W EXCHANGE AVE Ste/Unit 201 MURRIN CO.1885 INTERIOR RENOVATION OF AN EXISTING OFFICE BUILDING, $1,100,000 1212 W LANCASTER AVE HEALTH SOUTH INSTALL OUTDOOR GENERATOR,FUEL TANK,AND ENCLOSURE. $1,064,043 4913 BRYANT IRVIN RD CHICK-FIL-A#01201-REMODEL REMODEL EXISTING RESTAURANT AND ADD DRIVE THRU $1,000,000 AWNING Development Activity Report BUILDING PERMITS CY17 New Commercial Permits Heat Map `I fu. _ 114 g1 12 � t 121' Tr 12l _ r 199 - �,-^✓ i . ris - � Permits Per Square Mile 0 - 1 1 - 3 3 - 5 _ 5- 7 �^ 7 - 10 Development Activity Report 6 BUILDING PERMITS CY17 New Single Family Residential Permits Heat Map ,287 t7 L e, IRS, 21 y' e 77 j 921: 10 `83 '183. 0. 90 L a T7 183 Permits Per Square Mile [� 0 - 5 5 - 25 X25 - 50 } r X50 - 75 75 - 100 Development Activity Report 7 INFRASTRUCTURE PRC Overview 0 : thru IPRC Overview Report 2016 2017 1/31/2018 Cycle Complete 52 52 5 Total Projects 157 170 8 Avg. Project Per Cycle 3.02 3.27 1 .60 Accepted Projects 138 156 2.8 Plan Rev. & Ret w/n 14 days 93% 95% 100% *All data is in calendar year IPRC Quarterly Details • 1 ' Cycles 5 Total Projects 8 Avg. Projects Per Cycle 1 .6 Avg. Accepted Projects Per Cycle 2 .8 Plan Rev. & Ret w/n 14 days 100 *All data is in calendar year Development Activity Report INFRASTRUCTURE CFA Project Overview $40.0 $35.0 $30.0 $25.0 $20.0 $15.0 $10.0 $5.0 d $0.0 - - Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec 2016 $11.6 $9.9 $9.4 $11.0 $12.1 $12.8 $14.6 $10.7 $14.9 $18.8 $23.8 $3.9 2017 $20.8 $20.0 $18.3 $9.2 $11.3 $12.4 $18.0 $35.2 $34.7 $24.0 $11.2 $24.0 ■2018 $5.9 All data is in calendar year V016MTotal $ 153.4M 2017 Total $ 239.2 Mi018 Total$ 5.9 M Public Infrastructure Residential Projects $35.0 $30.0 $25.0 u $20.0 0 $15.0 $10.0 ■ $5.0 $0.0 I I ■ Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec E2016 $10.0 $6.1 $5.8 $9.6 $9.0 $8.6 $12.7 $9.4 $6.9 $15.1 $7.5 $1.4 2017 $7.6 $14.3 $12.7 $5.8 $0.9 $11.6 $17.6 $29.6 $13.2 $15.0 $4.4 $12.0 ■2018 $4.7 All data is in calendar year 2016 Total,$102.0 M r 2017 Total$ 144.7 M 2018 Total $ 4.7 M Development Activity Report INFRASTRUCTURE Public Infrastructure Commercial Projects $18.0 $16.0 $14.0 $12.0 U, $10.0 0 $8.0 $6.0 $4.0 $2.0 ■ Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■2016 $0.1 $3.2 $3.1 $0.3 $2.1 $- $0.7 $1.2 $6.6 $0.6 $16.3 $2.2 ■2017 $9.2 $3.5 $5.3 $2.1 $1.9 $0.6 $0.2 $2.8 $11.2 $1.0 $6.3 $12.0 ■2018 $0.9 All data is in calendar year 2017 Total$56.0 M Public Infrastructure Industrial Projects $4.5 $4.0 $3.5 $3.0 $2.5 0 $2.0 $1.5 $1.0 $0.5 $ Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■2016 $- $0.1 $- $0.4 $- $0.9 $- $0.1 $1.5 $- $- $0.1 ■2017 $4.0 $- $- $- $- $- $- $0.3 $- $- $- $- 02018 $- All data is in calendar year 2016 Total $3.1 M x2017 Total$ 4.3 M 2018 Total$0.0 M Development Activity Report INFRASTRUCTURE Public Infrastructure Multi-Family Projects $1.40 $1.20 $1.00 In $0.80 0 $0.60 $0.40 $0.20 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■2017 $- $- $- $1.19 $- $0.32 $0.21 $- $- $- $- $0.21 ■2018 $0.24 All data is in calendar year 017 Total $1.9 M 2018 Total$0.24 M Public Infrastructure Institutional Projects S8.00 57.00 56.00 $5.00 $4.00 $3.00 $2.00 $1.00 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec w2016 $1.55 $0.49 $0.45 $0.78 $1.05 $3.20 $1.20 $- $_ $3.17 $- $0.25 ■2017 $- $2.25 $- $0.17 $- $- $_ $2.46 $- $7.00 $0.51 $0.12 02018 $0.01 All data is in calendar year 2017 Total$ 12.5 M Development Activity Report ,si STORMWATER Stormwater Review Performance Stormwater ReviewPerformance CY '17 Jan '18 Avg. Review Time (days) 9.04 8.94 Num. Review Completed 1,533 48 % completed in 10 business days or less 73.91 81 .25 Avg. PiSWM Review Iterations (City) 2. 1 1.8 Avg. FiSWM Review Iterations (City) 3. 1 2.9 Avg. IPRC Review Iterations (City) 2.8 2.0 Overall Customer Satisfaction Rating (1-5 scale) 4.3 4.0 Num. of Surveys Taken 56 1 New Stormwater Submissions 30 20 10 0 jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2017 45 34 39 46 42 43 34 54 56 57 45 40 ■2018 40 All data is in calendar year Development Activity Report .. STORMWATER Stormwater Pipeline Snapshot 160 140 120 100 80 60 40 20 IL IL . 0 0 Reviews in process Reviews with City y Sept '17 149 60 Oct '17 113 39 Nov'17 115 54 ■Dec '17 109 31 ■Jan '18 128 52 35 30 25 20 15 10 5 0 Avg. age of Reviews with City Avg. age of Reviews with (Days) Developer (Days) Sept '17 4.1 24 _ Oct '17 8.3 22 ■Nov'17 6.6 30 ■Dec '17 9.1 17 ■Jan 'I Data not available Data not available Development Activity Report 1 131 M121 km � Newly Submitted Water/Sewer Studies Water Sep '17 • . - Newly Submitted Water Studies 1 5 6 7 3 Water Studies Approved * 3 7 3 6 7 Total Submittals & Resubmittals 6 16 6 16 14 Avg. Water Study Cycle 2 2.3 2 2.7 2 Sewer - . • . D- Newly Submitted Sewer Studies 4 6 6 6 6 Sewer Studies Approved * 4 7 4 5 7 Total Submittals & Resubmittals 7 16 8 14 21 Avg. Sewer Study Cycle 1.8 2.3 2 2.8 3 *A study can be submitted multiple times prior to the reported month before being approved Submitted Water/Sewer Studies Water Sep '17 • D- Water Study Reviews in Process 2 2 4 6 2 Water Reviews in Process (City) 0 0 2 2 1 Water Study Reviews with Owner 2 2 2 4 1 Avg. Water Study in Review (Days) 22.5 22.5 9.5 11.2 15.5 Avg. Water Study Review with Owner (Days) 115 136 53.5 32.4 98 Sewer - • • • D- Sewer Study Reviews in Process 2 3 5 6 6 Sewer Study Reviews in Process (City) 0 1 2 1 1 Sewer Study Reviews with Sewer 2 2 3 5 5 Avg. Sewer Study in Review (Days) 22.5 22.5 14.2 10 14.2 Avg. Sewer Study with Owner (Days) 115 100 39.3 30.3 31 Development Activity Report DEVELOPMENT PROCESS IMPROVEMENTS Active Development Process Improvements As of January 2018 Accela Automation/Website/Technology Improvements(I in progress) Task Department/Staff Assigned Status Create shared database for CFAs,IPRC,inspections and P&D,TPW,ITS Finalize scope and cost estimate,procure closeout for developer-led infrastructure projects. software,and implement by September 2018. Neighborhood Empowerment Zone(NEZ)Fee Waiver Process(I in progress) Task Department/Staff Assigned Status Complete a Lean Six Sigma review of application Neighborhood Services-Sarah Odle Review process started in October 2017. process. P&D-Rochell Thompson Completion target tbd. Community Facility Agreements(CFA)/Installation of Public Infrastructure(1 in progress) Task Department/Staff Assigned Status Rewrite CFA policy,based on Six Sigma analysis,to P&D-D.J.Harrell Consultant contract completed.Kick-off meeting address inconsistent and onerous requirements and to Law-Doug Black held on 1/31/2018.Completion target by October incorporate updated practices. 2018. Permitting Review(2 in progress) Task Department/Staff Assigned Status Identify ways to streamline urban forestry permits: a. Meet with urban forestry applicant focus group; b.Link P&D-Jocelyn Murphy&Cheri Cuellar Review process started in November 2017. GIS layer to Accela to auto-populate OF permit number; Completion target tbd. c.Enable seamless submittal for building permits and OF permits. Complete lean process evaluation for commercial P&D-Allison Gray,Rochell Thompson, Completion target by April 2018. building permits. D.J.Harrell,Douglas Bailey DepartmentWater&Sewer Task Department/Staff Assigned Status Complete lean process impvoment evaluation for misc. Water Dept.-Sheree Collins, Martin Completion target by February 2018. projects. Phillips&Tim Schwartz Platting(2 in progress) Task Department/Staff Assigned Status Remove second rebuttal for opposition at City Plan Review process started December 2017. Commission public hearing to conform to other P&D-Mary Elliot Completion target by March 2018. board/commission practices. Remove City Plan Commission public hearing requirement to allow administrative approval by P&D-Mary Elliot Review process started December 2017. Development Review Committee of preliminary plats that Completion target by April 2018. conform to the Subdivision Ordinance. Development Activity Report 15 CONTACT • ' • D.J. Harrell Development Services Administrator Planning & Development Department 817-392-8032 Dalton.Harrel I@FortWorthTexas.Gov Building Permits Allison Gray Planning & Development Department Development Division 817-392-8030 AI I i so n.G ray@ Fo rtWo rthTexa s.Gov Infrastructure Mike Domench Transportation & Public Works Department Infrastructure Plan Review Center 817-392-6826 Miguel.Domench@FortWorthTexas.Gov Stormwater Greg Simmons Transportation & Public Works Department Stormwater Management Division 817-392-7862 Grego ry.Si m mons@FortWo rthTexas.Gov Water Chris Harder Water Department Engineering & Regulatory Compliance Division 817-392-5020 Christopher.Harder@FortWorthTexas.Gov Report produced b City of Fort Worth Planning & Development Department Project Facilitation Off ice, 200 Texas Street, Fort Worth, Texas 76102, 817-392-1732 Development Activity Report 16