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Home My WebLink AboutContract 50356 VENDOR AGREEMENT7 , Ry COMPREHENSIVE ENERGY ASSISTANCE PROWMIPPk co"tti Elf JrIG cooG iv2 I nc_. And CITY OF FORT WORTH NEIGHBORHOOD SERVICES DEPARTMENT The purpose of the Comprehensive Energy Assistance Program (LEAP) funded from the Low-Income Home Energy Assistance Program (LIHEAP) grant is to maintain an energy supply to heat and cool the residences of eligible low-income clients. For purposes of this agreement, a Retail Electric Provider is defined as a municipal owned utility, an electric co-operative, or an investor-owned utility as certified by the Texas Public Utility Commission. The Retail Electric Provider, (or "Vendor,") agrees to honor the purpose of the CEAP and to accept Pledges of payment from CEAP agencies only for certified customers to whom Vendor continues to provide energy services. The Energy Assistance Provider, (or "Agency"), agrees to make payment(s) only for eligible low-income clients. This vendor agreement is by and between: CITY OF FORT WORTH and Tri-County Electric Cooperative Inc. Vendor and Agency agrees to assist customers in the following counties: TARRANT COUNTY This agreement shall be effective from the 1st day of January 2018 for a period not to exceed two years from the effective date. Either party may terminate this agreement by written notice. Such written notice of termination shall not affect any obligation by either party incurred prior to the receipt of such notice. Notice shall be sent via certified mail with return receipt requested to the following addresses: Tri-County Electric C000erative Inc. (Vendor Name) 800 N.W.Parkway f Azle.Texas 76020 (Vendor Address) (City,St.,zip) CITY OF FORT WORTH NEIGHBORHOOD SERVICES DEPARTMENT 200 TEXAS STREET FORT WORTH, TX 76102 The Agency named above represents and warrants to Vendor that it is a subrecipient of the Texas Department of Housings and Community Affairs ("TDHCA") and as such is authorized and has received funding from the TDHCA to provide bili payment assistance service for eligible low-income households. The Vendor named above is a Retail Electric Provider certified by the Public Utility Commission of Texas and represents and warrants that it is authorized to receive payments from Agency on behalf of a customer that the Agency has determined to be eligible under the LEAP guidelines and as such is a "Certified Customer". Vendor will, with reference to a Certified Customer: 1. Extend the LEAP applicant's electric services for up to five (5) business days while the Agency determines whether the LEAP applicant is eligible pursuant to the CEAP guidelines, 2. Upon accepting pledge from Agency for Certified Customer, note the account, and continue or restore electric service to Certified Customer without any increase in kili s rvices charges, or other charges affecting the total cost of the bili; OFFICIAL,RECORD Page 1 of 4 CITY 3ECI l'ARY VENDOR AGREEMENT COMPREHENSIVE ENERGY ASSISTANCE PROGRAM (CEAP) 3. Invoice the Certified Customer in accordance with Vendor's normal billing practices. 4. Upon verbal or written request form Agency, provide at no cost to the Agency the Certified Customer's billing and usage history for the previous twelve (12) months, or available history plus monthly estimates if less than 12 months of billing history and usage is available. 5. Vendor will transmit such billing history via electronic mail or facsimile no later than the end of the next business day following the request. All histories will be provided in accordance with PUC Subst.R Section 25.472(b)(4). 6. Work with Agency and Certified Customer to explore the feasibility of offering flexible payment arrangements that may include, without limitation, waiving security deposits, reconnect fees, application fees, and all other fees whenever possible; 7. Not discriminate against Certified Customer in price or services, including the availability of deferred payment pians, level or average payment plans, discount, budget, advance payment or other credit plans; 8. Not refuse to provide electric services or otherwise discriminate in the marketing and provision of electric service to any Certified Customer because of race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, financial status, location of customer in an economically distressed geographic area, or qualification for low-income or energy-efficiency services; S. Allow Agency forty-five (45) days from the date of the pledge to forward payment to the vendor. Vendor agrees not to consider the portion of the Certified Customer's account to be paid by the Agency delinquent if said payment is received within the above mentioned forty-five (45) day period and Vendor is provided with a signed pledge from the Agency within 5 days of identifying a Certified Customer and making the pledge; 10. Not interrupt services if Certified Customer enters into an agreement with the Vendor concerning how the Certified Customer will pay the balance owed Vendor and the Certified Customer is meeting the obligations under such agreement. The Agency will: 1. Not provide pledges on behalf of a Certified Customer to Vendor without having adequate funds to pay such pledge; 2. Pay pledges within forty-five (45) days of making pledge to Vendor; 3. Determine if a customer is a Certified Customer within five (5) business days of contacting Vendor; 4. Provide Vendor a list of names, telephone numbers and e-mail addresses of Agency staff designated to make pledges on behalf of the Agency and Certified Clients. The terms of any confidential transaction under this agreement or any other information exchanged by the Agency and Vendor relating to any transaction shall not be disclosed to any person not employed or retained by the Agency or Vendor, their affiliates, or brokers, except to the extent disclosure is 1) required by law; 2) necessary to disclose to the other party in connection with a dispute between the parties; 3) otherwise permitted by written consent of the other party; 4) required) by guarantors to be disclosed; 5) information which must be disclosed to a third party to transmit energy; 6)to meet reliability council, regulatory, administrative, Page 2 of 4 VENDOR AGREEMENT COMPREHENSIVE ENERGY ASSISTANCE PROGRAM (CEAP) judicial, governmental, or regulated commodity exchange requirements, where necessary; or 7) of information which was or is hereafter in the public domain (except by breach of this Agreement). The Vendor acknowledges that in accordance with Chapter 2270 of the Texas Government Code, the Agency is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company" shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this contract, the Vendor certifies that Vendor's signature provides written verification to the City that Vendor.(7) does not boycott Israel;and(2) will not boycott Israel during the term of the contract. Please Be Aware That It Is The Vendor's Responsibility To Notify The City of Fort Worth Of Any Channes In Contact Information; Address for Payments, Phone#for Pledges, Email Contact Address, Etc. Tami Murtmhv 1 1 817.444.3201 tmurohvOtcectexas.com Customer Care Supervisor Name Telephone E-mail Address Are telephone pledges accepted? ® Yes ❑ No 817.752.8149 Phone#for Phoned Pledges, requests Best method for making pledges and requests (Check one or both) 817.444.7679 r mleer&tcectexas.com ® Customer Care Fax# ® Customer Care Email Address PAYMENT MAILING ADDRESS: Tri-f.niinty Fiartrir:rnnmrntiVA Inn Department Attention Name 600 N. W. Parkwav Azle. Texas 76020 Address for Registered Mail Delivery City, State, Postal Zip February 13. 2018 Authonzed Vendor Signature yDate Agreement Signed Tami Murohv tmurohvb.tcectexas.com Typed Name of Authorized Signature E-mail Address Member Service Supervisor 817.444.3201 Title of Authorized Signature (Area Code) Telephone Number Page 3 of 4 VENDOR AGREEMENT COMPREHENSIVE ENERGY ASSISTANCE PROGRAM (CEAP) CITY OF FORT WORTH, TEXAS: Fernando Costa Date Assistant City Manager APPROVED AS TO FORM AND LEGALITY: By: 9 Paige Mebane Assistant City Attorney I ATTEST: By: Mar J. ays City Secretary * :X Contract Authorization: CAS M&C: NIA Date Approved: N/A CONTRACT COMPLIANCE MANAGER: By signing below, I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. Sonia Singleton Assistant Director OFFICIAL RECORD CITY SECRETARY FT.WORTH,TX Page 4 of 4