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HomeMy WebLinkAboutContract 50952 City Secretary Contract No. v -� FORT WORTH.. G G�� PROFESSIONAL SERVICES AGREEMENT (Information Technology) This PROFESSIONAL SERVICES AGREEMENT("Agreement")is made and entered into by and between the CITY OF FORT WORTH(the"City"or"Client"),a home-rule municipal corporation situated in portions of Tarrant, Denton,Johnson and Wise Counties,Texas,acting by and through its duly authorized Assistant City Manager, and Future Com, LTD("Consultant"), a Texas limited partnership, and acting by and through Mark Williamson its duly authorized CFO. City and Consultant are each individually referred to herein as a"party" and collectively referred to as the"parties." CONTRACT DOCUMENTS: The Contract documents shall include the following: 1. This for Professional Services Agreement; 2. Exhibit A—Statement of Work Plus Any Amendments To The Statement Of Work; 3. Exhibit B—Payment Schedule; 4. Exhibit C—Milestone Acceptance Form; 5. Exhibit D—Network Access Agreement; and 6. Exhibit E—Signature Verification Form All Exhibits attached hereto are incorporated herein and made a part of this Agreement for all purposes. In the event of any conflict between the documents, the terms and conditions of this Professional Services Agreement shall control. The term "Consultant' or "Contractor" shall include the Consultant or Contractor, and its officers, agents, employees, representatives, servants, contractors or subcontractors. The term"City' shall include its officers, employees, agents, and representatives. 1. Scope of Services. Consultant hereby agrees,with good faith and due diligence,to provide the City with professional consulting services to configure failover for datacenters over two Internet ramps. Specifically, Consultant will perform all duties outlined and described in the Statement of Work, which is attached hereto as Exhibit "A" and incorporated herein for all purposes, and further referred to herein as the "Services." Consultant shall perform the Services in accordance with standards in the industry for the same or similar services. In addition,Consultant shall perform the Services in accordance with all applicable federal, state, and local laws, rules, and regulations. If there is any conflict between this Agreement and Exhibit A,the terms and conditions of this Agreement shall control. 2. Term. This Agreement shall commence upon final execution of this Agreement("Effective Date")and shall expire no later than 12 months following("Expiration Date"), unles terminated earlier in Future Com,LTDtFT. Professional Services Agreement-Technology ECRETARY Rev.9/2017 Page 1 of 24 City Secretary Contract No. accordance with the provisions of this Agreement or otherwise extended by the parties. This Agreement may be renewed for two additional one-year renewals at the City's option, each a "Renewal Term." The City shall provide Consultant with written notice of its intent to renew at least thirty(30)days prior to the end of each term. 3. Compensation. The City shall pay Consultant an amount not to exceed $100,000.00 in accordance with the provisions of this Agreement and Exhibit `B,"Payment Schedule, which is attached hereto and incorporated herein for all purposes.Consultant shall not perform any additional services for the City not specified by this Agreement unless the City requests and approves in writing the additional costs for such services. The City shall not be liable for any additional expenses of Consultant not specified by this Agreement unless the City first approves such expenses in writing. City agrees to pay all invoices of Consultant within thirty (30) days of receipt of such invoice. Consultant may charge interest on late payments not to exceed one percent(1%). 4. Termination. 4.1. Convenience. Either the City or Consultant may terminate this Agreement at any time and for any reason by providing the other party with 30 days written notice of termination. 4.2. Breach. If either party commits a material breach of this Agreement, the non- breaching Party must give written notice to the breaching party that describes the breach in reasonable detail. The breaching party must cure the breach ten(10)calendar days after receipt of notice from the non-breaching party,or other time frame as agreed to by the parties.If the breaching party fails to cure the breach within the stated period of time, the non-breaching party may, in its sole discretion, and without prejudice to any other right under this Agreement, law, or equity, immediately terminate this Agreement by giving written notice to the breaching party. 4.3. Fiscal Funding Out.In the event no funds or insufficient funds are appropriated by the City in any fiscal period for any payments due hereunder, the City will notify Consultant of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to the City of any kind whatsoever,except as to the portions of the payments herein agreed upon for which funds have been appropriated. 4.4. Duties and Obligations of the Parties. In the event that this Agreement is terminated prior to the Expiration Date,the City shall pay Consultant for services actually rendered up to the effective date of termination and Consultant shall continue to provide the City with services requested by the City and in accordance with this Agreement up to the effective date of termination.Upon termination of this Agreement for any reason,Consultant shall provide the City with copies of all completed or partially completed documents prepared under this Agreement. In the event Consultant has received access to City information or data as a requirement to perform services hereunder,Consultant shall return all City provided data to the City in a machine readable format or other format deemed acceptable to the City. 5. Disclosure of Conflicts and Confidential Information. 5.1. Disclosure of Conflicts.Consultant hereby warrants to the City that Consultant has made full disclosure in writing of any existing or potential conflicts of interest related to Consultant's services under this Agreement.In the event that any conflicts of interest arise after the Effective Date of this Agreement,Consultant hereby agrees immediately to make full disclosure to the City in writing. Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 2 of 24 City Secretary Contract No. 5.2. Confidential Information. The City acknowledges that Consultant may use products, materials, or methodologies proprietary to Consultant.The City agrees that Consultant's provision of services under this Agreement shall not be grounds for the City to have or obtain any rights in such proprietary products, materials, or methodologies unless the parties have executed a separate written agreement with respect thereto. Consultant, for itself and its officers, agents and employees, agrees that it shall treat all information provided to it by the City("City Information") as confidential and shall not disclose any such information to a third party without the prior written approval of the City. 5.3. Unauthorized Access. Consultant shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access,modify,delete or otherwise corrupt City Information in any way.Consultant shall notify the City immediately if the security or integrity of any City information has been compromised or is believed to have been compromised,in which event,Consultant shall,in good faith,use all commercially reasonable efforts to cooperate with the City in identifying what information has been accessed by unauthorized means and shall fully cooperate with the City to protect such information from further unauthorized disclosure. 6. Right to Audit. 6.1. Consultant agrees that the City shall, until the expiration of three (3)years after final payment under this Agreement, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records of the Consultant involving transactions relating to this Agreement at no additional cost to the City. Consultant agrees that the City shall have access during normal working hours to all necessary Consultant facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. The City shall give Consultant not less than 10 days written notice of any intended audits. 6.2. Consultant further agrees to include in all its subcontractor agreements hereunder a provision to the effect that the subcontractor agrees that the City shall, until expiration of three (3) years after final payment of the subcontract, have access to and the right to examine at reasonable times any directly pertinent books,documents,papers and records of such subcontractor involving transactions related to the subcontract, and further that City shall have access during normal working hours to all subcontractor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this paragraph. City shall give subcontractor not less than 10 days written notice of any intended audits. 7. Independent Contractor. It is expressly understood and agreed that Consultant shall operate as an independent contractor as to all rights and privileges granted herein, and not as agent,representative or employee of the City.Subject to and in accordance with the conditions and provisions of this Agreement, Consultant shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, contractors and subcontractors. Consultant acknowledges that the doctrine of respondeat superior shall not apply as between the City, its officers, agents, servants and employees, and Consultant, its officers, agents, employees,servants,contractors and subcontractors. Consultant further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between City and Consultant. It is further understood that the City shall in no way be considered a Co-employer or a Joint employer of Consultant or any officers, agents, servants, employees or subcontractors of Consultant. Neither Consultant, nor any officers, agents, servants, employees or subcontractors of Consultant shall be entitled to any employment Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 3 of 24 City Secretary Contract No. benefits from the City. Consultant shall be responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants, employees or subcontractors. 8. LIABILITY AND INDEMNIFICATION. 8.1. LIABILITY - CONSULTANT SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER,WHETHER REAL OR ASSERTED,TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF CONSULTANT, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. 8.2. LIMITATION OF LIABILITY CITY AGREES THAT CONSULANT SHALL HAVE NO LIABILITY TO CITY FOR CONSEQUENTIAL, EXEMPLARY OR INCIDENTAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT INCLUDING ANY WORK PRODUCT, EVEN IF CONSULANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES WITH THE EXCEPTION OF DIRECT DAMAGES TO CITY RESULTING FROM IT'S WILLFUL MISCONDUCT OR GROSS NEGLIGENCE. THIS LIMITATION OF LIABILITY DOES NOT APPLY TO THE INDEMNIFICATION OBLIGATIONS IN PARAGRAPH 8.4,BELOW. 8.3. INDEMNIFICATION - CONSULTANT HEREBY COVENANTS AND AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY, ITS OFFICERS,AGENTS,SERVANTS AND EMPLOYEES,FROM AND AGAINST ANY AND ALL CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER,WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED DAMAGE OR LOSS TO CONSULTANT'S BUSINESS, AND ANY RESULTING LOST PROFITS) PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, AND DAMAGES FOR CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT,TO THE EXTENT CAUSED BY THE ACTS OR OMISSIONS OF CONSULTANT,ITS OFFICERS,AGENTS, SUBCONTRACTORS, SERVANTS OR EMPLOYEES. 8.4. INTELLECTUAL PROPERTY INFRINGEMENT. 8.4.1. The Consultant warrants that all Deliverables, or any part thereof, furnished hereunder, including but not limited to: programs, documentation, software, analyses, applications, methods, ways, and processes, excluding any third party products which are licensed to the City by the manufacturer, (in this Section 8C each individually referred to as a "Deliverable" and collectively as the "Deliverables,") do not infringe upon or violate any patent, copyrights, trademarks, service marks, trade secrets, or any intellectual property rights or other third party proprietary rights, in the performance of services under this Agreement. 8.4.2. Consultant shall be liable and responsible for any and all claims made against the City for infringement of any patent,copyright, trademark,service mark, trade secret, or other intellectual property rights by the use of or supplying of any Deliverable(s)in the course of performance or completion of,or in any way connected Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 4 of 24 City Secretary Contract No. with providing the services, or the City's continued use of the Deliverable(s) hereunder. 8.4.3. Consultant agrees to indemnify,defend, settle, or pay, at its own cost and expense,including the payment of reasonable attorney's fees,any claim or action against the City for infringement of any patent,copyright,trade mark,service mark, trade secret, or other intellectual property right arising from City's use of the Deliverable(s) excluding any third party products licensed to the City by the manufacturer, or any part thereof, in accordance with this Agreement, it being understood that this agreement to indemnify, defend, settle or pay shall not apply if the City modifies or misuses the Deliverable(s). So long as Consultant bears the cost and expense of payment for claims or actions against the City pursuant to this section 8, Consultant shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, City shall have the right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect the City's interest, and City agrees to cooperate with Consultant in doing so. In the event City,for whatever reason,assumes the responsibility for payment of costs and expenses for any claim or action brought against the City for infringement arising under this Agreement, the City shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, Consultant shall fully participate and cooperate with the City in defense of such claim or action. City agrees to give Consultant timely written notice of any such claim or action,with copies of all papers City may receive relating thereto. Notwithstanding the foregoing,the City's assumption of payment of costs or expenses shall not eliminate Consultant's duty to indemnify the City under this Agreement. If the Deliverable(s), or any part thereof,is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted,Consultant shall,at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use the Deliverable(s); or (b) modify the Deliverable(s) to make them/it non-infringing, provided that such modification does not materially adversely affect City's authorized use of the Deliverable(s); or(c)replace the Deliverable(s)with equally suitable,compatible,and functionally equivalent non-infringing Deliverable(s)at no additional charge to City; or (d) if none of the foregoing alternatives is reasonably available to Consultant, terminate this Agreement, and refund all amounts paid to Consultant by the City, subsequent to which termination City may seek any and all remedies available to City under law. CONSULTANT'S OBLIGATIONS HEREUNDER SHALL BE SECURED BY THE REQUISITE INSURANCE COVERAGE AND AMOUNTS SET FORTH IN SECTION 10 OF THIS AGREEMENT. 9. Assignment and Subcontracting. 9.1. Consultant shall not assign or subcontract any of its duties, obligations or rights under this Agreement without the prior written consent of the City. If the City grants consent to an assignment, the assignee shall execute a written agreement with the City and the Consultant under which the assignee agrees to be bound by the duties and obligations of Consultant under this Agreement. The Consultant and assignee shall be jointly liable for all obligations under this Agreement prior to the assignment. If the City grants consent to a subcontract, the subcontractor shall execute a written agreement with the Consultant referencing this Agreement under which the Future Coin,LTD Professional Services Agreement-Technology Rev.9/2017 Page 5 of 24 City Secretary Contract No. subcontractor shall agree to be bound by the duties and obligations of the Consultant under this Agreement as such duties and obligations may apply.The Consultant shall provide the City with a fully executed copy of any such subcontract. 9.2. MBE Goal -Delete if N/A-In accordance with City of Fort Worth Ordinance No. 20020-12-2011, the City has goals for the participation of Minority Business Enterprises and Women Business Enterprises (M/WBE) in City contracts. Consultant acknowledges the M/WBE goal established for this contract at insert 0% of goal and its commitment to meet that goal.Any misrepresentation of facts (other than a negligent misrepresentation) and/or the commission of fraud by Consultant may result in the termination of this agreement and debarment from participating in city contracts for a period of time of not less than three(3)years. 10. Insurance. 10.1. The Consultant shall carry the following insurance coverage with a company that is licensed to do business in Texas or otherwise approved by the City: 10.1.1. Commercial General Liability: 10.1.1.1. Combined limit of not less than $1,000,000 per occurrence; $2,000,000 aggregate; or 10.1.1.2. Combined limit of not less than $1,000,000 per occurrence; $2,000,000 aggregate and Umbrella Coverage in the amount of $1,000,000. Umbrella policy shall contain a follow-form provision and shall include coverage for personal and advertising injury. 10.1.1.3. Defense costs shall be inside the limits of liability. 10.1.2. Automobile Liability Insurance covering any vehicle used in providing services under this Agreement, including, non-owned, or hired vehicles, with a combined limit of not less than$1,000,000 per occurrence. 10.1.3. Professional Liability (Errors & Omissions) in the amount of$1,000,000 per claim and$1,000,000 aggregate limit. 10.1.4. Statutory Workers' Compensation and Employers' Liability Insurance requirements per the amount required by statute. 10.1.5. Technology Liability (Errors&Omissions) 10.1.5.1. Combined limit of not less than $2,000,000 per occurrence; $2,000,000 aggregate or 10.1.5.2. Combined limit of not less than $1,000,000 per occurrence; $2,000,000 aggregate and Umbrella Coverage in the amount of $1,000,000. Umbrella policy shall contain a follow-form provision and shall include coverage for personal and advertising injury. The umbrella policy shall cover amounts for any claims not covered by the primary Technology Liability policy.Defense costs shall be outside the limits of liability. Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 6 of 24 City Secretary Contract No. 10.1.5.3. Coverage shall include, but not be limited to, the following: 10.1.5.3.1. Failure to prevent unauthorized access; 10.1.5.3.2. Unauthorized disclosure of information; 10.1.5.3.3. Implantation of malicious code or computer virus; 10.1.5.3.4. Fraud, Dishonest or Intentional Acts with final adjudication language; 10.1.5.3.5. Intellectual Property Infringement coverage, specifically including coverage for intellectual property infringement claims and for indemnification and legal defense of any claims of intellectual property infringement, including infringement of patent, copyright, trade mark or trade secret, brought against the City for use of Deliverables, Software or Services provided by Consultant under this Agreement; 10.1.5.3.6. Technology coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, a separate policy specific to Technology E&O, or an umbrella policy that picks up coverage after primary coverage is exhausted. Either is acceptable if coverage meets all other requirements. Technology coverage shall be written to indicate that legal costs and fees are considered outside of the policy limits and shall not erode limits of liability. Any deductible will be the sole responsibility of the Consultant and may not exceed 550,000 without the written approval of the City. Coverage shall be claims-made, with a retroactive or prior acts date that is on or before the effective date of this Agreement. Coverage shall be maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance, or a full copy of the policy if requested, shall be submitted to the City to evidence coverage; and 10.1.5.3.7. Any other insurance as reasonably requested by City. 10.2. General Insurance Requirements: 10.2.1. All applicable policies shall name the City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials, agents,and volunteers in respect to the contracted services. 10.2.2. The workers' compensation policy shall include a Waiver of Subrogation (Right of Recovery) in favor of the City of Fort Worth. Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 7 of 24 City Secretary Contract No. 10.2.3. A minimum of Thirty (30) days' notice of cancellation or reduction in limits of coverage shall be provided to the City. Ten (10) days' notice shall be acceptable in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City Attorney at the same address. 10.2.4. The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A-VII in the current A.M. Best Key Rating Guide, or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required, written approval of Risk Management is required. 10.2.5. Any failure on the part of the City to request required insurance documentation shall not constitute a waiver of the insurance requirement. 10.2.6. Certificates of Insurance evidencing that the Consultant has obtained all required insurance shall be delivered to and approved by the City's Risk Management Division prior to execution of this Agreement. IL Compliance with Laws, Ordinances, Rules and Regulations. Consultant agrees to comply with all applicable federal, state and local laws, ordinances, rules and regulations. If the City notifies Consultant of any violation of such laws, ordinances, rules or regulations, Consultant shall immediately desist from and correct the violation. 12. Non-Discrimination Covenant._Consultant, for itself, its personal representatives,assigns, subcontractors and successors in interest,as part of the consideration herein,agrees that in the performance of Consultant's duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. If any claim arises from an alleged violation of this non-discrimination covenant by Consultant, its personal representatives, assigns, subcontractors or successors in interest, Consultant agrees to assume such liability and to indemnify and defend the City and hold the City harmless from such claim. 13. Notices._Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand-delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or(3) received by the other party by United States Mail,registered,return receipt requested, addressed as follows: TO THE CITY: TO CONSULTANT: City of Fort Worth Future Com, LTD Attn:Assistant City Manager Attn: Legal 200 Texas Street 3600 William D.Tate Ave., STE 300 Fort Worth TX 76102 Grapevine,TX 76051 Facsimile: (817) 392-6134 Facsimile: (817) 549-0404 With Copy to the City Attorney at same address Future Coin,LTD Professional Services Agreement-Technology Rev.9/2017 Page 8 of 24 City Secretary Contract No. 14. Solicitation of Employ. Neither the City nor Consultant shall, during the term of this Agreement and additionally for a period of one year after its termination,solicit for employment or employ, whether as employee or independent contractor, any person who is or has been employed by the other during the term of this Agreement,without the prior written consent of the person's employer.This provision shall not apply to an employee who responds to a general solicitation or advertisement of employment by either party. 15. Governmental Powers. It is understood and agreed that by execution of this Agreement, the City does not waive or surrender any of its governmental powers. 16. No Waiver. The failure of the City or Consultant to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of the City's or Consultant's respective right to insist upon appropriate performance or to assert any such right on any future occasion. 17. Governing Law and Venue. This Agreement shall be construed in accordance with the laws of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought on the basis of this Agreement,venue for such action shall lie in state courts located in Tarrant County,Texas or the United States District Court for the Northern District of Texas,Fort Worth Division. 18. Severability. If any provision of this Agreement is held to be invalid, illegal or unenforceable,the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 19. Force Majeure. The City and Consultant shall exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement,but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control (force majeure), including, but not limited to,compliance with any government law,ordinance or regulation,acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor restrictions by any governmental authority,transportation problems and/or any other similar causes. 20. Headings Not Controlling. Headings and titles used in this Agreement are for reference purposes only and shall not be deemed a part of this Agreement. 21. Review of Counsel. The parties acknowledge that each party and its counsel have reviewed this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or exhibits hereto. 22. Amendments. No amendment of this Agreement shall be binding upon a party hereto unless such amendment is set forth in a written instrument, and duly executed by an authorized representative of each party. 23. Entirety of Agreement. This Agreement, including any exhibits attached hereto and any documents incorporated herein by reference, contains the entire understanding and agreement between the City and Consultant,their assigns and successors in interest, as to the matters contained herein.Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. 24. Counterparts. This Agreement may be executed in one or more counterparts and each Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 9 of 24 City Secretary Contract No. counterpart shall,for all purposes,be deemed an original,but all such counterparts shall together constitute one and the same instrument.An executed Agreement,modification,amendment,or separate signature page shall constitute a duplicate if it is transmitted through electronic means,such as fax or e-mail,and reflects the signing of the document by any party. Duplicates are valid and binding even if an original paper document bearing each party's original signature is not delivered. 25. Warranty of Services. Consultant warrants that its services will be of a professional quality and conform to generally prevailing industry standards. City must give written notice of any breach of this warranty within thirty(30)days from the date that the services are completed. In such event,at Consultant's option, Consultant shall either (a) use commercially reasonable efforts to re-perform the services in a manner that conforms with the warranty, or (b) refund the fees paid by the City to Consultant for the nonconforming services. CONSULANT_MAKES AND CITY RECEIVES ABSOLUTELY NO ADDITIONAL WARRANTIES, EXPRESSED_OR IMPLIED AND_T_HERE ARE EXPRESSLY EXCLUDED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 26. Milestone Acceptance. Consultant shall verify the quality of each deliverable before submitting it to the City for review and approval. The City will review all deliverables to determine their acceptability and signify acceptance by execution of the Milestone Acceptance Form, which is attached hereto as Exhibit"C."If the City rejects the submission, it will notify the Consultant in writing within ten (10) days listing the specific reasons for rejection. The Consultant shall have ten(10) days to correct any deficiencies and resubmit the corrected deliverable. Payment to the Consultant shall not be authorized unless the City accepts the deliverable in writing in the form attached. The City's acceptance will not be unreasonably withheld. 27. Network Access. 27.1. City Network Access. If Consultant, and/or any of its employees, officers,agents, servants or subcontractors(for purposes of this section"Consultant Personnel"),requires access to the City's computer network in order to provide the services herein, Consultant shall execute and comply with the Network Access Agreement which is attached hereto as Exhibit "D" and incorporated herein for all purposes. 27.2. Federal Law Enforcement Database Access. If Consultant, or any Consultant Personnel, requires access to any federal law enforcement database or any federal criminal history record information system, including but not limited to Fingerprint Identification Records System ("FIRS"),Interstate Identification Index System("III System"),National Crime Information Center ("NCIC")of National Fingerprint File ("NFF"), or Texas Law Enforcement Telecommunications Systems ("TLETS"), that is governed by and/or defined in Title 28, Code of Federal Regulations Part 20 ("CFR Part 20"), for the purpose of providing services for the administration of criminal justice as defined therein on behalf of the City or the Fort Worth Police Department, under this Agreement, Consultant shall comply with the Criminal Justice Information Services Security Policy and CFR Part 20, as amended, and shall separately execute the Federal Bureau of Investigation Criminal Justice Information Services Security Addendum. No changes, modifications,alterations,or amendments shall be made to the Security Addendum.The document must be executed as is, and as approved by the Texas Department of Public Safety and the United States Attorney General. 28. Immigration Nationality Act. The City of Fort Worth actively supports the Immigration& Nationality Act (INA) which includes provisions addressing employment eligibility, employment verification, and nondiscrimination. Consultant shall verify the identity and employment eligibility of all Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 10 of 24 City Secretary Contract No. employees who perform work under this Agreement.Consultant shall complete the Employment Eligibility Verification Form (I-9), maintain photocopies of all supporting employment eligibility and identity documentation for all employees,and upon request,provide City with copies of all I-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. Consultant shall establish appropriate procedures and controls so that no services will be performed by any employee who is not legally eligible to perform such services. Consultant shall provide City with a certification letter that it has complied with the verification requirements required by this Agreement. Consultant shall indemnify City from any penalties or liabilities due to violations of this provision. City shall have the right to immediately terminate this Agreement for violations of this provision by Consultant. 29. Informal Dispute Resolution. Except in the event of termination pursuant to Section 4.2,if either City or Consultant has a claim,dispute,or other matter in question for breach of duty,obligations,services rendered or any warranty that arises under this Agreement,the parties shall first attempt to resolve the matter through this dispute resolution process. The disputing party shall notify the other party in writing as soon as practicable after discovering the claim,dispute,or breach. The notice shall state the nature of the dispute and list the party's specific reasons for such dispute. Within ten (10)business days of receipt of the notice, both parties shall commence the resolution process and make a good faith effort,either through email,mail,phone conference,in person meetings,or other reasonable means to resolve any claim,dispute,breach or other matter in question that may arise out of,or in connection with this Agreement. If the parties fail to resolve the dispute within sixty(60)days of the date of receipt of the notice of the dispute,then the parties may submit the matter to non-binding mediation in Tarrant County,Texas,upon written consent of authorized representatives of both parties in accordance with the Industry Arbitration Rules of the American Arbitration Association or other applicable rules governing mediation then in effect.The mediator shall be agreed to by the parties.Each party shall be liable for its own expenses, including attorney's fees; however, the parties shall share equally in the costs of the mediation. If the parties cannot resolve the dispute through mediation,then either party shall have the right to exercise any and all remedies available under law regarding the dispute. Notwithstanding the fact that the parties may be attempting to resolve a dispute in accordance with this informal dispute resolution process,the parties agree to continue without delay all of their respective duties and obligations under this Agreement not affected by the dispute. Either party may, before or during the exercise of the informal dispute resolution process set forth herein, apply to a court having jurisdiction for a temporary restraining order or preliminary injunction where such relief is necessary to protect its interests. 30. No Boycott of Israel. Consultant acknowledges that in accordance with Chapter 2270 of the Texas Government Code,the City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it:(1)does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company" shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this contract, Consultant certifies that Consultant's signature provides written verification to the City that Consultant: (1) does not boycott Israel; and(2) will not boycott Israel during the term of the contract. 31. Reporting Requirements. 31.1. For purposes of this section,the words below shall have the following meaning: 31.1.1. Child shall mean a person under the age of 18 years of age. 31.1.2. Child pornography means an image of a child engaging in sexual conduct or sexual performance as defined by Section 43.25 of the Texas Penal Code. Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 11 of 24 City Secretary Contract No. 31.1.3. Computer means an electronic, magnetic, optical, electrochemical, or other high-speed data processing device that performs logical, arithmetic, or memory functions by the manipulations of electronic or magnetic impulses and includes all input, output,processing,storage,or communication facilities that are connected or related to the device. 31.1.4. Computer technician means an individual who,in the course and scope of employment or business, installs, repairs, or otherwise services a computer for a fee.This shall include installation of software,hardware, and maintenance services. 31.2. Reporting Requirement. If Consultant meets the definition of Computer Technician as defined herein, and while providing services pursuant to this Agreement, views an image on a computer that is or appears to be child pornography,Consultant shall immediately report the discovery of the image to the City and to a local or state law enforcement agency or the Cyber Tip Line at the National Center for Missing and Exploited Children. The report must include the name and address of the owner or person claiming a right to possession of the computer,if known, and as permitted by law. Failure by Consultant to make the report required herein may result in criminal and/or civil penalties. 32. Signature Authority. The person signing this agreement hereby warrants that he/she has the legal authority to execute this agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. This Agreement,and any amendment(s)hereto,may be executed by any authorized representative of Consultant whose name, title and signature is affixed on the Verification of Signature Authority Form, which is attached hereto as Exhibit"E" and incorporate herein by reference, Each party is fully entitled to rely on these warranties and representations in entering into this Agreement or any amendment hereto. 33. Survival of Provisions. The parties'duties and obligations pursuant to Section 4.4(Duties and Obligations), 5 (Disclosure of Conflicts and Confidential Information), Section 6(Right to Audit),and Section 8(Liability and Indemnification)shall survive termination of this Agreement. (signature page follows) Future Com,LID Professional Services Agreement-Technology Rev.9/2017 Page 12 of 24 City Secretary Contract No. Executed in multiples this the <6ay o 20fi� ACCEPTED AND AGREED: , CITY: CITY OF FORT WORTH CONTRACT COMPLIANCE MANAGER: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract,including ensuring all performance and By: reporting requirements. N e: _Susan Alanis Title: Assistant City Manager Date: �1 'ab �� Name: _Ste treiffert_ Title: Assistant Director, IT Solutions APPROVAL RECOMMENDED: APPROVED AS TO FORM AND LEGALITY: By: Name: z By: Title: N e: _Jo n B. Str g— Title: Assistant 1ty Attorney ATTESA, C CONTRACT AUTHORIZATION: &C: _N/A e Approved: N/A By: O ry .Kayse 1295 Certification No.: N/A Title: Secretary .�XAS CONSULTANT: Future Com, LTD ATTEST: 4�N By: y: Name: Mark Williamson Name: Title: CFO / Title: Date: Future Com,LTD Professional Services Agreement-Technology ff.WORTH,TX Rev.9/2017 Page 13 of 24 City Secretary Contract No. EXHIBIT A STATEMENT OF WORK Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 14 of 24 City Secretary Contract No. Future Com Professional Services STATEMENT OF WORK Project: Datacenter Failover Configuration A PROPOSAL PRESENTED TO: City of Fort Worth Date:5/11/2018 Copyright©2018 Future Corn Ltd,Grapevine,TX All rights reserved. Future Com Ltd Security and Network Management Tools for an Expending Network World 3600 William D Tata Ave Grapevine,Texas 76051 USA (888)710-6250 toll free (817)610-1169 fax www.mvruturecom.com Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 15 of 24 City Secretary Contract No. Future Com Ltd.Professional Services STATEMENT OF WORK This Statement of Work is prepared for City of Fort Worth,hereinafter referred to as the"Customer",by Future Com Ltd.,hereinafter referred to as"Future Com". I. Overview of Services Customer is requesting Future Com Professional Services to configure failover for datacenters over two Internet ramps. Future Com will perform this engagement as a time and materials engagement for the duration of up to eighty(80)hours in order to fulfill the requirements of this Statement of Work. II. Scope of Work 1. The Customer will ensure the following requirements have been achieved before the scheduled beginning of the consulting visit: 1.1. Complete and validate that the backups necessary to restore to the pre-engagement status are ready and available, 1.2. Ensure that the hardware and software requirements of the engagement have been met. 1.3. Ensure the customer information, data and configuration options necessary to complete the engagement are consolidated and available. 1.4. Identify key individual(s)to assist in implementation and to receive knowledge transfer. 1.5. Enable remote secure network access to the target devices 2. Future Com will assist in completing the following tasks: 2.1. Requirements,Discovery&Planning 2.1.1 Conduct pre-implementation meeting with the following agenda: 2.1.1.1 Clarify project objectives 2.1.1.2 Review project procedures 2.1.1.3 Discuss technical details 2.1.1.4 Discuss plan for implementation 2.1.2 Document deployment recommendations 2.1.3 Confirm pre-engagement activities have been completed by the Customer 2.2 Engagement 2.2.1 Configure BGP on firewalls to receive default route from ISP. 2.2.2 Configure BGP on firewalls to advertise both their primary and secondary networks to ISP. 2.2.3 Configure BGP to advertise default route to internal network. 2.2.4 Verify failover between datacenters. 2.2.5 Ensure DMZ servers can access all required services in case of failover. 2.2.6 Ensure datacenter failover via BGP works seamlessly with application failover via F5 DNS module. III. Roles and Responsibilities 1. In order to ensure the success of this engagement, Future Com Ltd. Professional Services Page 2 of 4 Initials / Future Com,LTD Professional Services Agreement-Technology Rev,9/2017 Page 16 of 24 City Secretary Contract No. Future Com Ltd.Professional Services STATEMENT OF WORT( 1.1. Future Com will provide: 1.1.1. A skilled consultant who will perform the project tasks as described above. 1.1.2. Expertise from Future Com consultant(s)for the purpose of review and quality assurance. 1.2. The Customer will provide: 1.2.1. All Future Com resources with any necessary application(s), software,hardware,network and building access 12.2. Command line and GUI access to applicable software and hardware 1.2.3. A technical point of contact within the organization to help the Future Com consultant coordinate access to the required resources and a dedicated resource committed to the project team and available 100%of the time when Future Com is onsite 1.2.4. Timely response to questions posed by Future Com regarding the project 1.2.5. Any documents and/or diagrams detailing the existing environment and architecture in a timely manner 1.2.6. All Future Com resources with a safe working environment including a workspace and telephone access,if necessary. 1.2.7. Qualified personnel at remote locations IV. Assumptions and Limitations 1. One day's time is defined as eight(8)hours within a 24-hour period during normal business hours M- F 7:00am-7:00pm local time. Any work that must be performed outside of normal business hours will be charged at a time and a half rate. 2. The customer will be wholly responsible for the cost of any hardware,software,or services needed for remediation. V. Terms and Conditions 1. This Statement of Work is subject to the terms and conditions of the specific Professional Services Agreement currently in negotiation.In the event of any conflict or inconsistency between the terms of this Statement of Work and the terms of the Professional Services Agreement agreed upon,the terms of the executed Professional Services Agreement shall govern 2. Any additional work that arises from this engagement that is outside of this scope,as defined in this Statement of Work,will require a Change Request Order and will be offered on a time and materials basis 3. The time estimate of the effort is based on Future Com's present understanding of the Customer's requirements. If additional effort is required,Future Com will furnish the Customer with anew estimate and will continue work, subject to availability of personnel,only after receiving written authorization from an authorized Customer's representative 4. To schedule this consulting engagement, Future Com requires a signed copy of this SOW and an authorized copy of the purchase order,emailed to pssow(&fcltd.net or faxed to number(817)510-1159, proposed scheduled dates are for informational purposes only and will not be held or confirmed until Future Com has accepted the engagement 5. By signing this contract,the Customer agrees to be invoiced for fifty(50)percent of the estimated time and materials and to be invoiced on a weekly basis for the time expended on this engagement Future Com Ltd. Professional Services Page 3 of 4 Initials / Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 17 of 24 City Secretary Contract No. Future Com Ltd.Professional Services STATEMENT OF WORK 6 Canceling the engagement within 5 business days of the scheduled date incurs a cancellation fee in the amount of 20%of the total estimate,or a maximum of$3,000,whichever is less.The engagement can be later rescheduled at mutual convenience. 7 Payment of these fees shall to in accordance with the terms and conditions set forth in this SOW and the invoice prepared for the Customer,due upon receipt of invoice 8 The period of performance and validity of this agreement is for a twelve(12)month period from the date of this Statement of Work. 9 Future Com may take up to thirty (30) days from engagement acceptance to staff and begin the project. Vt. Pricing Estimates SERVICES 1 MATERIAL PART NUMBER UNIT PRICE NUMBER OF SUBTOTAL DESCRIPTION/PROJECT UNITS STAFFING RESOURCES . Security Consultant CSFC-TM-FWCONFIG S225/Hr. 80 $18,000 . Travel and Expense N/A Total Agreement Amount $18,000 Upon fulfilling this engagement,the project will be acknowledged as delivered. EXECUTION OF THIS DOCUMENT BY THE CUSTOMER AUTHORIZES FUTURE COM TO PERFORM THE CONSULTING SERVICES DESCRIBED HEREIN. THIS AGREEMENT IS NOT EFFECTIVE UNTIL ACCEPTED IN WRITING BY FUTURE COM,LTD. ACCEPTED: ACCEPTED: City of Fort Worth Future Com Ltd. Authorized Signature Authorized Signature (Above name printed) (Above name printed) Title(printed) Title(printed) Date Date Future Com Ltd.Professional Services Page 4 of 4 Initials / Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 18 of 24 City Secretary Contract No. EXHIBIT B PAYMENT SCHEDULE Future Com LTD will submit invoices upon completion of services and the City will pay approved invoices Net 30. Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 19 of 24 City Secretary Contract No. EXHIBIT C MILESTONE ACCEPTANCE FORM Services Delivered: Milestone/Deliverable Ref. #: Milestone/ Deliverable Name: Unit Testing Completion Date: Milestone/Deliverable Target Completion Date: Milestone/Deliverable Actual Completion Date: Approval Date: Comments (if needed): Approved by Consultant: Approved by City Department Director: Signature: Signature: Printed Name: Printed Name: Title: Title: Date: Date: For Director Use Only Contracted Payment Amount: Adjustments, including penalties: Approved Payment Amount: Future Coin,LTD Professional Services Agreement-Technology Rev.9/2017 Page 20 of 24 City Secretary Contract No. EXHIBIT D NETWORK ACCESS AGREEMENT 1. The Network. The City owns and operates a computing environment and network (collectively the "Network").Consultant wishes to access the City's network in order to configure failover for datacenters over two Internet ramps. In order to provide the necessary support,Consultant needs access to description of specific Network systems to which Consultant requires access, to Internet, Intranet, and ITS Data Centers. 2. Grant of Limited Access. Consultant is hereby granted a limited right of access to the City's Network for the sole purpose of providing description of services. Such access is granted subject to the terms and conditions forth in this Agreement and applicable provisions of the City's Administrative Regulation D-7 (Electronic Communications Resource Use Policy), of which such applicable provisions are hereby incorporated by reference and made a part of this Agreement for all purposes herein and are available upon request. 3. Network Credentials. The City will provide Consultant with Network Credentials consisting of user IDS and passwords unique to each individual requiring Network access on behalf of the Contractor. Access rights will automatically expire one (1) year from the date of this Agreement. If this access is being granted for purposes of completing services for the City pursuant to a separate contract,then this Agreement will expire at the completion of the contracted services, or upon termination of the contracted services,whichever occurs first. This Agreement will be associated with the Services designated below. 3.1. Services are being provided in accordance with City Secretary Contract No. Contract No.; 3.2. Services are being provided in accordance with City of Fort Worth Purchase Order No. PO No.; 3.3. © Services are being provided in accordance with the Agreement to which this Access Agreement is attached. 3.4. No services are being provided pursuant to this Agreement. 4. Renewal. At the end of the first year and each year thereafter, this Agreement may be renewed annually if the following conditions are met: 4.1. Contracted services have not been completed; 4.2. Contracted services have not been terminated; and 4.3. Within the thirty (30) days prior to the scheduled annual expiration of this Agreement,the Consultant has provided the City with a current list of its officers,agents,servants, employees or representatives requiring Network credentials. Notwithstanding the scheduled contract expiration or the status of completion of services,Consultant shall provide the City with a current list of officers, agents, servants, employees or representatives that require Network credentials on an annual basis.Failure to adhere to this requirement may result in denial of access to the Network and/or termination of this Agreement. 5. Network Restrictions. Contractor officers,agents,servants,employees or representatives may not share the City-assigned user IDs and passwords. Consultant acknowledges, agrees and hereby gives its authorization to the City to monitor Contractor's use of the City's Network in order to ensure Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 21 of 24 City Secretary Contract No. Contractor's compliance with this Agreement. A breach by Contractor, its officers, agents, servants, employees or representatives, of this Agreement and any other written instructions or guidelines that the City provides to Consultant pursuant to this Agreement shall be grounds for the City immediately to deny Consultant access to the Network and Contractor's Data, terminate the Agreement, and pursue any other remedies that the City may have under this Agreement or at law or in equity. 5.1. Notice to Consultant Personnel — For purposes of this section, Consultant Personnel shall include all officers, agents, servants, employees, or representatives of Contractor. Consultant shall be responsible for specifically notifying all Consultant Personnel who will provide services to the City under this agreement of the following City requirements and restrictions regarding access to the City's Network: 5.1.1. Contractor shall be responsible for any City-owned equipment assigned to Consultant Personnel, and will immediately report the loss or theft of such equipment to the City; 5.1.2. Contractor, and/or Consultant Personnel, shall be prohibited from connecting personally-owned computer equipment to the City's Network; 5.1.3. Contractor Personnel shall protect City-issued passwords and shall not allow any third party to utilize their password and/or user 1D to gain access to the City's Network; 5.1.4. Contractor Personnel shall not engage in prohibited or inappropriate use of Electronic Communications Resources as described in the City's Administrative Regulation D7; 5.1.5. Any document created by Consultant Personnel in accordance with this Agreement is considered the property of the City and is subject to applicable state regulations regarding public information; 5.1.6. Contractor Personnel shall not copy or duplicate electronic information for use on any non-City computer except as necessary to provide services pursuant to this Agreement; 5.1.7. All network activity may be monitored for any reason deemed necessary by the City; and 5.1.8. A Network user ID may be deactivated when the responsibilities of the Consultant Personnel no longer require Network access 6. Termination. In addition to the other rights of termination set forth herein,the City may terminate this Agreement at any time and for any reason with or without notice, and without penalty to the City. Upon termination of this Agreement, Consultant agrees to remove entirely any client or communications software provided by the City from all computing equipment used and owned by the Contractor, its officers, agents, servants, employees and/or representatives to access the City's Network. 7. Information Security. Consultant agrees to make every reasonable effort in accordance with accepted security practices to protect the Network credentials and access methods provided by the City from unauthorized disclosure and use.Consultant agrees to notify the City immediately upon discovery of a breach or threat of breach which could compromise the integrity of the City's Network, including but not limited to, theft of Contractor-owned equipment that contains City-provided access software, termination or resignation of officers, agents, servants, employees or representatives with access to City- provided Network credentials, and unauthorized use or sharing of Network credentials. (signature page follows) Future Com,LTD Professional Services Agreement-Technology Rev,9/2017 Page 22 of 24 City Secretary Contract No. ACCEPTED AND AGREED: CITY OF FORT WORTH: FUTURE COM,LTD: By: By: S san Alanis Name: Mark Williamson As'stgfant City Manager Title:CFO Date: Date: v j APPROVED AS TO FORM ^� AND LEGALITY: / 0 r By: J'p6n B. Strong Assistant City Attey ATTEST: C By. MKry1J.Ka City Secretary' "F �XAS Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 23 of 24 City Secretary Contract No. EXHIBIT E VERIFICATION OF SIGNATURE AUTHORITY Future Com,LTD 3600 William D.Tate Ave., STE 300, Grapevine,TX 76051 Services to be Provided: Configure failover for datacenters over two Internet ramps Execution of this Signature Verification Form ("Form") hereby certifies that the following individuals and/or positions have the authority to legally bind the Consultant and to execute any agreement,amendment or change order on behalf of Consultant. Such binding authority has been granted by proper order, resolution,ordinance or other authorization of Company. The City is fully entitled to rely on the warranty and representation set forth in this Form in entering into any agreement or amendment with Consultant. Consultant will submit an updated Form within ten (10) business days if there are any changes to the signatory authority. The City is entitled to rely on any current executed Form until it receives a revised Form that has been properly executed by the Consultant. 1. Name: Mark Williamson Position: CFO —14 W' .10 Signature 2. Name: Position: Signature 3. Name: Position: Signature Name: Dou Holle ead Signatu of President/CEO Other—Title* Date: 4Z / -7v If- Future Com,LTD Professional Services Agreement-Technology Rev.9/2017 Page 24 of 24