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HomeMy WebLinkAboutContract 48782 ry CITY SECREPARY 2317 ''' CONTRACT No. c�'t CITY{1F FORT r GITY SEGIc h PROFESSIONAL SERVICES AGREEMENT MasterWord Services,Inc. This PROFESSIONAL SERVICES AGREEMENT("Agreement") is made and entered into by and between the CITY OF FORT WORTH("City"),a Texas home rule municipal corporation,acting by and through Valerie Washington, its duly authorized Assistant City Manager, and MasterWord Services, Inc. ("Contractor"),a Texas Corporation,and acting by and through Ludmila Golovine,its duly authorized President,each individually referred to as a"party"and collectively referred to as the"parties." AGREEMENT DOCUMENTS: The Agreement documents shall include the following: 1. This Professional Services Agreement; 2. Exhibit A—Scope of Services; 3. Exhibit B—Price Schedule;and 4. Exhibit C—Verification of Signature Authority Form. Exhibits A,B and C,which are attached hereto and incorporated herein,are made a part of this Agreement for all purposes. In the event of any conflict between the terms and conditions of Exhibits A, B or C and the terms and conditions set forth in the body of this Agreement,the terms and conditions of this Agreement shall control. 1. SCOPE OF SERVICES. Contractor hereby agrees to provide translation and/or editing of publications from English to a specified foreign language, or from the specified foreign language into English. Live translating services will also be a part of the Agreement. Exhibit "A," - Scope of Services more specifically describes the services to be provided hereunder. 2. TERM. This Agreement shall begin on February 15,2017("Effective Date")and shall expire on February 14,2018("Expiration Date"),unless terminated earlier in accordance with this Agreement("Initial Term"). City shall have the option, in its sole discretion, to renew this Agreement under the same terms and conditions,for up to four(4)one-year renewal options,at City's sole discretion. 3. COMPENSATION. City shall pay Contractor in accordance with the hourly rate of Contractor personnel who perform services under this Agreement in accordance with the provisions of this Agreement and Exhibit"B,"—Price Schedule. Total payment made under this Agreement for the first year by City shall not exceed the amount of Four Hundred Thousand Dollars($400,400.00).Contractor shall not perform any additional services or bill for expenses incurred for City not specified by this Agreement unless City requests and approves in writing the additional costs for such services. City shall not be liable for any additional expenses of Contractor not specified by this Agreement unless City first approves such expenses in writing. 4. TERMINATION. Professional Services Agreement Page 1 of 23 CITY SECRETARY IST.WtIORTH,TX 4.1. Written Notice. City or Contractor may terminate this Agreement at any time and for any reason by providing the other party with 30 days' written notice of termination. 4.2 Non-appropriation of Funds In the event no funds or insufficient funds are appropriated by City in any fiscal period for any payments due hereunder,City will notify Contractor of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to City of any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds have been appropriated. 4.3 Duties and Obligations of the Parties In the event that this Agreement is terminated prior to the Expiration Date, City shall pay Contractor for services actually rendered up to the effective date of termination and Contractor shall continue to provide City with services requested by City and in accordance with this Agreement up to the effective date of termination. Upon termination of this Agreement for any reason, Contractor shall provide City with copies of all completed or partially completed documents prepared under this Agreement. In the event Contractor has received access to City Information or data as a requirement to perform services hereunder, Contractor shall return all City provided data to City in a machine readable format or other format deemed acceptable to City. 5. DISCLOSURE OF CONFLICTS AND CONFIDENTIAL INFORMATION. 5.1 Disclosure of Conflicts. Contractor hereby warrants to City that Contractor has made full disclosure in writing of any existing or potential conflicts of interest related to Contractor's services under this Agreement. In the event that any conflicts of interest arise after the Effective Date of this Agreement, Contractor hereby agrees immediately to make full disclosure to City in writing. 5.2 Confidential Information. Contractor, for itself and its officers, agents and employees, agrees that it shall treat all information provided to it by City("City Information")as confidential and shall not disclose any such information to a third party without the prior written approval of City. 5.3 Unauthorized Access. Contractor shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in any way. Contractor shall notify City immediately if the security or integrity of any City Information has been compromised or is believed to have been compromised, in which event, Contractor shall, in good faith, use all commercially reasonable efforts to cooperate with City in identifying what information has been accessed by unauthorized means and shall fully cooperate with City to protect such City Information from further unauthorized disclosure. 6. RIGHT TO AUDIT. Contractor agrees that City shall, until the expiration of three (3)years after final payment under this contract, or the final conclusion of any audit commenced during the said three years, have access to and the right to examine at reasonable times any directly pertinent books, documents,papers and records, including, but not limited to, all electronic records, of Contractor involving transactions relating to this Contract at no additional cost to City.Contractor agrees that City shall have access during normal working hours to all necessary Contractor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. City shall give Contractor reasonable advance notice of intended audits. 7. INDEPENDENT CONTRACTOR Professional Services Agreement Page 2 of 23 It is expressly understood and agreed that Contractor shall operate as an independent contractor as to all rights and privileges and work performed under this Agreement, and not as agent, representative or employee of City. Subject to and in accordance with the conditions and provisions of this Agreement, Contractor shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, consultants and subContractors. Contractor acknowledges that the doctrine of respondeat superior shall not apply as between City, its officers, agents, servants and employees, and Contractor, its officers, agents,employees, servants, Contractors and subContractors. Contractor further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between City and Contractor. It is further understood that City shall in no way be considered a Co-employer or a Joint employer of Contractor or any officers,agents, servants,employees or subContractor of Contractor. Neither Contractor,nor any officers,agents,servants, employees or subContractor of Contractor shall be entitled to any employment benefits from City. Contractor shall be responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants, employees or subContractor. 8. LIABILITY AND INDEMNIFICATION. 8.1 LIABILITY- CONTRACTOR SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTYLOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY,INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF CONTRACTOR, ITS OFFICERS, AGENTS,SERVANTS OR EMPLOYEES. 8.2 GENERAL INDEMNIFICATION - CONTRACTOR HEREBY COVENANTS AND AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND CITY, ITS OFFICERS,AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED DAMAGE OR LOSS TO CONTRACTOR'S BUSINESS AND ANY RESULTING LOST PROFITS)AND/OR PERSONAL INJURY,INCLUDING DEATH, TO ANY AND ALL PERSONS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OR MALFEASANCE OF CONTRACTOR,ITS OFFICERS,AGENTS,SERVANTS OR EMPLOYEES. 8.3 INTELLECTUAL PROPERTY INDEMNIFICATION—Contractor agrees to defend, settle, or pay, at its own cost and expense, any claim or action against City for infringement of any patent, copyright, trade mark, trade secret, or similar property right arising from City's use of the software and/or documentation in accordance with this Agreement, it being understood that this agreement to defend, settle or pay shall not apply if City modifies or misuses the software and/or documentation. So long as Contractor bears the cost and expense of payment for claims or actions against City pursuant to this section, Contractor shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however,City shall have the right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect City's interest, and City agrees to cooperate with Contractor in doing so.In the event City,for whatever reason,assumes the responsibility for payment of costs and expenses for any claim or action brought against City for infringement arising under this Agreement, City shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, Contractor shall fully participate and cooperate with City in defense of such claim or action. City agrees to give Contractor timely written notice of any such claim or action, with copies of all Professional Services Agreement Page 3 of 23 papers City may receive relating thereto. Notwithstanding the foregoing, City's assumption of payment of costs or expenses shall not eliminate Contractor's duty to indemnify City under this Agreement.If the software and/or documentation or any part thereof is held to infringe and the use thereof is enjoined or restrained or,if as a result of a settlement or compromise,such use is materially adversely restricted, Contractor shall, at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use the software and/or documentation; or (b) modify the software and/or documentation to make it non-infringing,provided that such modification does not materially adversely affect City's authorized use of the software and/or documentation;or(c)replace the software and/or documentation with equally suitable, compatible, and functionally equivalent non-infringing software and/or documentation at no additional charge to City; or(d) if none of the foregoing alternatives is reasonably available to Contractor terminate this Agreement, and refund all amounts paid to Contractor by City,subsequent to which termination City may seek any and all remedies available to City under law. 9. ASSIGNMENT AND SUBCONTRACTING 9.1 Assignment. Contractor shall not assign or subcontract any of its duties, obligations or rights under this Agreement without the prior written consent of City. If City grants consent to an assignment, the assignee shall execute a written agreement with City and Contractor under which the assignee agrees to be bound by the duties and obligations of Contractor under this Agreement. Contractor and Assignee shall be jointly liable for all obligations of Contractor under this Agreement prior to the effective date of the assignment. 9.2 Subcontract. If City grants consent to a subcontract,sub Contractor shall execute a written agreement with Contractor referencing this Agreement under which sub Contractor shall agree to be bound by the duties and obligations of Contractor under this Agreement as such duties and obligations may apply. Contractor shall provide City with a fully executed copy of any such subcontract. 10. INSURANCE. Contractor shall provide City with certificate(s)of insurance documenting policies of the following minimum coverage limits that are to be in effect prior to commencement of any work pursuant to this Agreement: 10.1 Coverage and Limits (a) Commercial General Liability: $1,000,000- Each Occurrence $2,000,000- Aggregate (b) Automobile Liability: $1,000,000- Each occurrence on a combined single limit basis Coverage shall be on any vehicle used by Contractor, its employees, agents, representatives in the course of the providing services under this Agreement."Any vehicle"shall be any vehicle owned,hired and non-owned. (c) Worker's Compensation: Professional Services Agreement Page 4 of 23 Statutory limits Employer's liability $100,000 - Each accident/occurrence $100,000 - Disease-per each employee $500,000- Disease-policy limit This coverage may be written as follows: Workers' Compensation and Employers' Liability coverage with limits consistent with statutory benefits outlined in the Texas workers' Compensation Act (Art. 8308— 1.0 et seq.Tex.Rev. Civ. Stat.)and minimum policy limits for Employers' Liability of- $100,000- f:$100,000- each accident/occurrence, $500,000 bodily injury disease policy limit $100,000- per disease per employee (d) Professional Liability(Errors&Omissions) $1,000,000- Each Claim Limit $1,000,000- Aggregate Limit Professional Liability coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, or a separate policy specific to Professional E&O. Either is acceptable if coverage meets all other requirements. Coverage shall be claims-made,and maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance shall be submitted to City to evidence coverage. 10.2 General Requirements (a) The commercial general liability and automobile liability policies shall name City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials, agents, and volunteers in respect to the contracted services. (b) The workers' compensation policy shall include a Waiver of Subrogation (Right of Recovery)in favor of City. (c) A minimum of Thirty (30) days' notice of cancellation or reduction in limits of coverage shall be provided to City. Ten(10)days'notice shall be acceptable in the event of non-payment of premium.Notice shall be sent to the Risk Manager, City of Fort Worth,200 Texas Street,Fort Worth,Texas 76102,with copies to the Fort Worth City Attorney at the same address. (d) The insurers for all policies must be licensed and/or approved to do business in the State of Texas.All insurers must have a minimum rating of A- VII in the current A.M. Best Key Rating Guide,or have reasonably equivalent financial strength and Professional Services Agreement Page 5 of 23 solvency to the satisfaction of Risk Management. If the rating is below that required,written approval of Risk Management is required. (e) Any failure on the part of City to request required insurance documentation shall not constitute a waiver of the insurance requirement. (fl Certificates of Insurance evidencing that Contractor has obtained all required insurance shall be delivered to the City prior to Contractor proceeding with any work pursuant to this Agreement. 11. COMPLIANCE WITH LAWS ORDINANCES RULES AND REGULATIONS. Contractor agrees that in the performance of its obligations hereunder, it shall comply with all applicable federal, state and local laws, ordinances,rules and regulations and that any work it produces in connection with this Agreement will also comply with all applicable federal, state and local laws, ordinances,rules and regulations.If City notifies Contractor of any violation of such laws,ordinances,rules or regulations,Contractor shall immediately desist from and correct the violation. 12. NON-DISCRIMINATION COVENANT Contractor, for itself, its personal representatives, assigns, subContractors and successors in interest, as part of the consideration herein, agrees that in the performance of Contractor's duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. IF ANY CLAIM ARISES FROM AN ALLEGED VIOLATION OF THIS NON-DISCRIMINATION COVENANT BY CONTRACTOR, ITS PERSONAL REPRESENTATIVES, ASSIGNS, SUBCONTRACTORSS OR SUCCESSORS IN INTEREST, CONTRACTOR AGREES TO ASSUME SUCH LIABILITY AND TO INDEMNIFY AND DEFEND CITY AND HOLD CITY HARMLESS FROM SUCH CLAIM. 13. NOTICES. Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand-delivered to the other party, its agents, employees, servants or representatives,(2)delivered by facsimile with electronic confirmation of the transmission,or(3)received by the other party by United States Mail,registered,return receipt requested,addressed as follows: To CITY: To CONTRACTOR: City of Fort Worth MasterWord Services,Inc. Attn:Valerie Washington,Assistant City Manager Ludmila Golovine,President 200 Texas Street 303 Stafford Street Fort Worth,TX 76102-6314 Houston,Texas Facsimile: (817)392-8654 Facsimile: 281-589-1104 With copy to Fort Worth City Attorney's Office at same City address 14. SOLICITATION OF EMPLOYEES. Professional Services Agreement Page 6 of 23 Neither City nor Contractor shall, during the term of this Agreement and additionally for a period of one year after its termination, solicit for employment or employ, whether as employee or independent contractor,any person who is or has been employed by the other during the term of this Agreement,without the prior written consent of the person's employer. Notwithstanding the foregoing, this provision shall not apply to an employee of either party who responds to a general solicitation of advertisement of employment by either party. 15. GOVERNMENTAL POWERS. It is understood and agreed that by execution of this Agreement, City does not waive or surrender any of its governmental powers or immunities. 16. NO WAIVER. The failure of City or Contractor to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of City's or Contractor's respective right to insist upon appropriate performance or to assert any such right on any future occasion. 17. GOVERNING LAW/VENUE. This Agreement shall be construed in accordance with the laws of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought pursuant to this Agreement, venue for such action shall lie in state courts located in Tarrant County,Texas or the United States District Court for the Northern District of Texas,Fort Worth Division. 18. SEVERABILITY. If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 19. FORCE MAJEURE. City and Contractor shall exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement,but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control, including, but not limited to, compliance with any government law, ordinance or regulation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor restrictions by any governmental authority, transportation problems and/or any other similar causes. 20. HEADINGS NOT CONTROLLING. Headings and titles used in this Agreement are for reference purposes only, shall not be deemed a part of this Agreement,and are not intended to define or limit the scope of any provision of this Agreement. 21. REVIEW OF COUNSEL. The parties acknowledge that each party and its counsel have reviewed and revised this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or Exhibits A, B,and C. Professional Services Agreement Page 7 of 23 22. AMENDMENTS/MODIFICATIONS/EXTENSIONS. No amendment,modification,or extension of this Agreement shall be binding upon a party hereto unless set forth in a written instrument,which is executed by an authorized representative of each party. 23. ENTIRETY OF AGREEMENT. This Agreement, including Exhibits A, B and C, contains the entire understanding and agreement between City and Contractor, their assigns and successors in interest, as to the matters contained herein. Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. 24. COUNTERPARTS. This Agreement may be executed in one or more counterparts and each counterpart shall, for all purposes, be deemed an original, but all such counterparts shall together constitute one and the same instrument. 25. WARRANTY OF SERVICES. Contractor warrants that its services will be of a professional quality and conform to generally prevailing industry standards.City must give written notice of any breach of this warranty within thirty(30) days from the date that the services are completed. In such event, at Contractor's option, Contractor shall either(a) use commercially reasonable efforts to re-perform the services in a manner that conforms with the warranty,or(b)refund the fees paid by City to Contractor for the nonconforming services. 26. IMMIGRATION NATIONALITY ACT City actively supports the Immigration & Nationality Act (INA) which includes provisions addressing employment eligibility,employment verification,and nondiscrimination.Contractor shall verify the identity and employment eligibility of all employees who perform work under this Agreement. Contractor shall complete the Employment Eligibility Verification Form (1-9),maintain photocopies of all supporting employment eligibility and identity documentation for all employees,and upon request,provide City with copies of all I-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. Contractor shall establish appropriate procedures and controls so that no services will be performed by any employee who is not legally eligible to perform such services.Contractor shall provide City with a certification letter that it has complied with the verification requirements required by this Agreement.Contractor shall indemnify City from any penalties or liabilities due to violations of this provision.City shall have the right to immediately terminate this Agreement for violations of this provision by Contractor. 27. OWNERSHIP OF WORK PRODUCT City shall be the sole and exclusive owner of all reports, work papers, procedures, guides, and documentation, created, published, displayed, and/or produced in conjunction with the services provided under this Agreement(collectively, "Work Product"). Further, City shall be the sole and exclusive owner of all copyright, patent, trademark, trade secret and other proprietary rights in and to the Work Product. Ownership of the Work Product shall inure to the benefit of City from the date of conception, creation or fixation of the Work Product in a tangible medium of expression (whichever occurs first). Each Professional Services Agreement Page 8 of 23 copyrightable aspect of the Work Product shall be considered a "work-made-for-hire" within the meaning of the Copyright Act of 1976, as amended. If and to the extent such Work Product, or any part thereof, is not considered a "work-made-for-hire" within the meaning of the Copyright Act of 1976, as amended, Contractor hereby expressly assigns to City all exclusive right,title and interest in and to the Work Product, and all copies thereof,and in and to the copyright,patent,trademark,trade secret,and all other proprietary rights therein, that City may have or obtain, without further consideration, free from any claim, lien for balance due, or rights of retention thereto on the part of City. 28. SIGNATURE AUTHORITY. The person signing this Agreement hereby warrants that he/she has the legal authority to execute this Agreement on behalf of the respective party,and that such binding authority has been granted by proper order,resolution,ordinance or other authorization of the entity.This Agreement and any amendment hereto, may be executed by any authorized representative of Contractor whose name,title and signature is affixed on the Verification of Signature Authority Form, which is attached hereto as Exhibit "C". Each party is fully entitled to rely on these warranties and representations in entering into this Agreement or any amendment hereto. 29. CHANGE IN COMPANY NAME OR OWNERSHIP Contractor shall notify City's Purchasing Manager, in writing, of a company name, ownership, or address change for the purpose of maintaining updated City records. The president of Contractor or authorized official must sign the letter. A letter indicating changes in a company name or ownership must be accompanied with supporting legal documentation such as an updated W-9, documents filed with the state indicating such change,copy of the board of director's resolution approving the action,or an executed merger or acquisition agreement. Failure to provide the specified documentation so may adversely impact future invoice payments. 30. INVOICES REQUIREMENT 30.1 All invoices should be submitted directly to the requesting department. It is the responsibility of the Contractor to get the name of the responsible person,telephone numbers and address of the department at the time the service is requested. The requesting department is required to issue a release purchase order number to the Contractor during the process. 30.2 A properly prepared invoice shall be typewritten or computer printed and shall include the Contractor's name and federal tax identification number, invoice number, address, date, service or item description, unit price, extended cost, City issued purchase order and release number. Incomplete or inaccurate invoices may result in delayed payments, as they shall be returned to the Contractor for correction and re-submittal.All freight costs shall be included in the unit prices bid. The City of Fort Worth will not pay shipping costs, off-loading or handling charges associated with orders. 30.2 All invoices shall include a written description of the work performed and the dates when the work was performed. Hourly rates for field work will commence from the time the Contractor arrives on site and continue until the Contractor departs the site. The Contractor's employee(s) will inform the City when he/she arrives on site and report his/her hours worked though completion of a work summary sheet. Where appropriate, invoices shall include mileage required for pickup and delivery of equipment. Depending on the work performed, City may hold invoices until required reports are received by the City. 30.4 Hourly rates shall be invoiced to the nearest '/a hour. Professional Services Agreement Page 9 of 23 IN WITNESS WHEREOF, the parties hereto have executed this Agreement in multiples this day of 52017. (signature page follows) i_ Professional Services Agreement Page 10 of 23 ACCEPTED AND AGREED: CITY OF FORT WORTH: CONTRACTOR: By: 1A By: ame: Valerie Washington Name:Ludmila Golovine Assistant City Manager Title: President Date: Ind r-1- Date: f �� � 7— APPROVAL APPROVAL RECOMMENDED: ATTEST: By: Name: i ., By: Title: �. l,,_ - Title: ATTEST: r By: ity ec CONTRACT COMPLIANCE By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract,including ensuring all performance and reporting requirements. By: Awa�� Name: Title: APPROVED AS TO FORM AND LEGALITY: By: Nf(rne: John B. Sueyrg Title: Assistant City Attorney CONTRACT HTRIZATION: M&C: q [OFFICIAL RECORD Professional Services Agreement—Exhibit C CITY SECRETARY Page I I of 23 FT.WCRTH9 TX EXHIBIT A SCOPE OF SERVICES The City of Fort Worth(City)will use the contract to provide live translation services and editing of publications from English to specified foreign languages and from a specified foreign language into English.Languages to be translated include Spanish,French,German,Italian,Japanese,Russian, Indonesian,Hungarian,Vietnamese and other languages for various City departments.Translation and editing materials provided by the City under this contract include brochures,flyers,signs,applications, advertisements,newsletters and permits. AGREEMENT REQUIREMENTS: 1. Contractor shall give turnaround times on translating documents based on language and size of document. 2. Contractor shall be licensed by the State of Texas to perform oral interpretation and written translation of documents for all City departments.Master Level Certification is required for court interpretation. Contractor shall provide proof of certification with proposal. 3. Contactor shall provide services up to 40 hours per week, for the Municipal Courts Department,at three(3)court locations: • Fort Worth Municipal Court- 1000 Throckmorton Street,Fort Worth,Texas 76102;Business Hours: 8am-5pm Monday-Friday. • Southwest Municipal Court—3741 Southwest Loop 820,Fort Worth,Texas 76133;Business Hours: 8am-8pm Monday, 8am-5pm Tuesday-Friday. • Jail Arraignment—350 West Belknap Street,Fort Worth,Texas 76102. Business Hours: 24 hours per day,7 days per week. 4. Contractor shall provide services for all other City Departments upon the direct request of the City Department and their location.Departments shalHssue release purchase order when requesting services. 5. Contractor shall provide the primary need for Spanish/English translations with other language translation capability available. 6. Contractor shall provide sign language translation for the hearing impaired,and braille publishing for the blind. 7. Contractor shall provide pick-up and delivery of materials and have e-mail capabilities. 8. Translated copies shall be returned via secure e-mail,Compact Disc(CD)or Flash Drive in Microsoft Word.All electronic files must be printable.If transferring and transcribing audio videotapes is requested,necessary tapes will be included with the request.All original documents must be returned to the City with the translated job. Professional Services Agreement Page 12 of 23 9. If live translation is requested, it will be to accompany a City employee to interpret during a meeting or a neighborhood canvas. 10. Translation of material from English or to English from one of the following languages: • Cambodian; • English; • French; • German; • Hungarian; • Indonesian; • Italian; • Japanese; • Korean; • Laotian; • Russian; • Spanish; • Vietnamese; • Additional Languages. 11. Translation or editing of material provided by the City including, but not limited to,the following forms of publications: • Brochures; • Flyers; • Policies/Procedures; • Signs; • Applications; • Advertising; • Newsletters; • Articles; • Announcements; • Permits; • Certificates; • Manuals; • Door Hangers; • Reports; • Invitations; • Forms; • Annual Reports; • City Codes/Legal Notices. 12. Translation or editing of material that may include one or more of the following types: • Financial; • Legal; • Medical; Professional Services Agreement Page 13 of 23 • Technical. 13. Timely and readable translation of material is essential.Diacritical marks used in all languages must be included in final translations. Spelling and punctuation must be accurate. Documents must be upper and lower case,unless otherwise specified.All fonts for languages not based on the English alphabet must be included with translations. 14. Estimated workload per year: • 100 printed flyers/announcements with less than 100 words; • 50 printed brochures with approximately 1,000 words; • 100 typed reports from 5,000 to 10,000 words. • For live translation:40 hours a week at Southwest Municipal Court and Public Safety Building for two(2)Spanish interpreters.Additional Spanish and other language interpreters average eight(8)hours per week. 15. Turnaround Time • Non-emergency request for live interpreting for trials and hearings will be sent to the Contractor no later than five(5)business days after notification of service. Contractor shall send confirmation of licensed interpreter assigned within 72 hours of the request. • Emergency requests shall be less than five(5)business days of requested date and require a same day telephone/email response. • All request for written translation shall have a 48 hour turnaround for non- emergencies and same day for emergency requests. Professional Services Agreement Page 14 of 23 EXHIBIT B PRICE SCHEDULE Court Certified Spanish Interpretation Rate Type Rate Hours Total per week per per Court Certified Spanish Interpreter 1 (placed with at least 24 hour advance notice with $89.97 40 services provided between 8 a.m. and 5 p.m. on business days) Court Certified Spanish Interpreter 2 (placed with at least 24 hour advance notice with $89.97 40 services provided between 8 a.m. and 5 p.m. on business days) Emergency Court Certified Spanish Interpreter 3 $108.65 TBD (placed with less than 24-hour notice of the assignment) PLEASE NOTE: If a licensed court interpreter is not available in the requested language and/or for the requested date/time, a legal interpreter may be provided upon approval of the presiding court authority. Each assignment is billed based on the actual number of hours interpreted in excess of a 2-hour minimum per on-site interpreter requested.Anything after 2-hours will be billed in 15 minute increments. ADDITIONAL FEES MAY APPLY: ANYADDITIONAL FEES MUST BE PRE-APPROVED BY CLIENT BEFORE THE START OF THE ASSIGNMENT • Parking is billed at cost, if applicable. Mileage is billed at current state rate. Professional Services Agreement Page 15 of 23 In-Person Interpreting Other Languages(Non-Court Certified) Rate Type Rate Minimum Cancellation per per Fee Hour Request Scheduled Business If the request is (placed with at least 24 hour advance notice with $39.97 cancelled with services provided between 8 a.m. and 5 p.m. on less than 24- business days) 2 hr.per interpreter hour notice a 2- Scheduled Non-Business (applicable hour minimum (placed with at least 24 hour advance notice with $54.96 to all rate cancellation fee services provided non-business hours,i.e.between types) will apply the hours of 5 p.m. and 8 a.m.and on Holidays or (applicable to all Weekends.Holidays are defined by the Federal rate types). Law). Emergency (placed with less than 24-hour notice of the $54.96 assignment) PLEASE NOTE: The same rate that an assignment starts with will apply for the duration of the entire assignment(i.e.if an assignment starts before business hours and continues into the business hours,the after-hours rate that the assignment started with will apply to the entire assignment. In the same manner, if an assignment starts during the business hours and continues into the after-hours,the scheduled rate will apply to the entire assignment). Each assignment is billed based on the actual number of hours interpreted in excess of a 2-hour minimum per on-site interpreter requested.Anything after 2-hours will be billed in 15 minute increments. ADDITIONAL FEES MAY APPLY: ANY ADDITIONAL FEES MUST BE PRE-APPROVED BY CLIENT BEFORE THE START OF TH ASSIGNMENT • Parking is billed at cost,if applicable. • Mileage is billed at current state rate. *Rates for services outside of the State of Texas can be quoted upon request. Professional Services Agreement Page 16 of 23 American Sign Language Interpreting Services Each Assignment Type 1st Hour Additional Minimum per Hour Request Scheduled Business (placed with at least 24 hour advance notice with $114.70/hr. $57.35/hr. services provided between 8 a.m. and 5 p.m. on business days) Estimated Scheduled Non-Business requested (placed with at least 24 hour advance notice with $157.70/hr. $78.85/hr. amount of services provided non-business hours, i.e. between hours or 1 hr. the hours of 5 p.m. and 8 a.m. and on Holidays or (whichever is Weekends. Holidays are defined by the Federal greater) Law). Emergency $202.76/hr. $101.38/hr. (placed with less than 24-hour notice of the assignment) PLEASE NOTE: Each assignment is billed based on the actual number of hours interpreted in excess of a minimum charge. All American Sign Language Interpreters providing services are certified by the State of Texas(BEI)or by the Registry of Interpreters for the Deaf. CANCELLATION POLICY: If the request is cancelled with less than a 24-hour notice a cancellation fee equaling to the minimum charge fee will apply.MASTERWORD is available 24 hours a day, 7 days a week at 281- 589-0810. ADDITIONAL FEES MAY APPLY: ANYADDITIONAL FEES MUST BE PRE-APPROVED BY CLIENT BEFORE THE START OF THE ASSIGNMENT • Parking is billed at cost,if applicable. Professional Services Agreement Page 17 of 23 O O rl N r-I r-I r-I r-I O O O O tH tH tH tH Lr) Lr) Lr) Lf) O O O O O O O O tH tH tH b4 Lf] Lf) Lr) Lf) O O O O • O O O O b4 b4 b4 b4 ++ H d 7 O O O Q to to to a� 3 • 'O r O 7 d s Lr) Lf) lO O O O O 0 0 0 6 v� to to �Al • Lf) Ln CD D o o to bs Ln Ln O O O - A A b4 tR Lj Ln Ln Ln C*4 rl N DO O ' b4 to i w r U S C N L -0 O N 3 L a--� ro s • Ln 7 N C O W N C T N • 'L L Q L L .N Y p H � > O Glu o O ' W M Cm ~ O 7 6 C Gl 6 o W = N N D7 R O) f6 W • 3 oNa0 m V 0 � N ru Ln � Q 3 d ° � � Q Q V G1 O `1 r -L C G1 H p)^Q M • H R lJ r6 ro d .m ii '� .� Y 7 G1H O • aC7 'N � p °''' LL � C C 7 � Ems } • Q 0 L R i R N R tm C -0 — J o C W Gi O) ro � CO V O s V '� R = V w o O • R ^ O m E L d 'O H z s i H a U .M J a5 H H ro U • CD 0 s C Li C7 7 Z G1 '� ath L. G1•;V H mCL t ro O R 'i G1 3 R L I o E 3 3 Q' L u O) ro L = r6 C d 7 Q N • C tA O O U �, O G1 O)W L G1.' G� O_ O • .L. d cC d J = V = J N m �L W u J A J LL LY CL LL• L y -A N M Ln G H H H H H Other translation related services Editing, Minimum Desktop Line Editing Language Tier Language Charge(cost Revision Proofreading, Publishing/Formatting (cost per hour) per request) (cost per hour) (cost per hour) Spanish(Latin American Tier I locale),Russian<- $36.00 $40.00 $35.00 $40.00 >English Major European Languages (ex:Albanian,Bulgarian, Croatian,Czech,French, German,Italian,Slovak, Tier 2 Portuguese European,Polish, $42.00 $45.00 $35.00 $45.00 Romanian,etc.),Greek and Portuguese Brazilian <->English Major Nordic and Finno- Ugrik Languages(ex: Tier 3 Danish,Dutch,Finnish, $51.60 $45.00 $35.00 $47.00 Hungarian,Norwegian, Swedish,etc.);<->English Hebrew;Arabic;Farsi; Major Turkic Languages(ex: Turkish,Azeri,Uzbek,etc.); Major Asian Languages (Double Byte)(ex:Chinese, Korean,Japanese);Major Indian Languages and South Tier 4 East Asian Languages(ex: $52.80 $45.00 $45.00 $45.00 Bengali,Cambodian,Hindi, Tagalog,Thai,Vietnamese, Urdu,etc.);Major African Languages(ex:Igbo, Afrikaans,etc.) <->English Languages of Limited Diffusion(ex:Examples: Tier 5 Maay Maay,Dinka,Kayah, Will be quoted upon request K'iche,Blackfoot,etc.)<- >English DOCUMENT TRANSLATION&RELATED SERVICES: • The above rate per word for includes: ✓Option 1:translation,editing and proofreading performed by qualified linguists. ✓Option 2:translation only by qualified linguists. ✓Option 3: machine translation;and machine translation with post editing performed by qualified linguists. *Unique words constitute new content that has not been previously translated utilizing Translation Memory tools,and thus requires translation"from scratch". **Leveraged words constitute content that has been previously translated and stored in the Translation Memory database and/or is repeated across a document or a group of documents. Cost per leveraged word is the same for Option I and Option 2. • The word count may differ from language to language. You will be billed based on the number of words in the original source document/file(source language)for all languages,except Asian languages,where the word count will be based on the number of words in the English documents/files(regardless source or target),or except for documents submitted for translation in hard copy or uneditable PDF format(where counting in source has to be manual)-the word count will be based on the word count in the final translated documents(target language). • The monthly volume discount is applicable to Option 1,unique words only. Professional Services Agreement—Exhibit C Page 19 of 23 • For Option 3 OCR charges of$0.06 per page will be applicable to documents submitted in hardcopy formats(e.g. images and some PDF files).Depending on the file quality additional Desktop Publishing may be necessary to improve image readability.Additional charges will be determined on a case by case basis and confirmed with CLIENT in advance. • Editing will be billed only when required as a separate activity(example:already translated documents are sent for editing/review only).The industry standard for editing is 1,000 words in 1 hour. • Proofreading will be billed only when required as a separate activity(example:documents are sent for proofreading 2,000 after Desktop Publishing process performed not by MASTERWORD).The industry standard for proofreading is —2,500 words in 1 hour. • Desktop Publishing will be quoted and billed on a case by case basis depending on the formatting/Desktop Publishing requirements for the document sent for translation(example:source files are created in InDesign and translation is requested to be submitted in InDesign as well etc.). • Line editing will be recommended and quoted on a case by case basis for high profile content.The industry standard for line editing is 1,000 words in 1 hour. • Minimum charge is applicable to individual requests consisting of 1 to 240 words. CANCELLATION POLICY: In case of cancellation of request by CLIENT,the portion of the work completed by the time of cancelation will be billed based on%of work completed at that moment. ADDITIONAL FEES MAY APPLY: ANY ADDITIONAL FEES MUST BE PRE-APPROVED BY CLIENT BEFORE THE START OF THE PROJECT 1.6%Project Management fee(of the total cost of the project)may apply to complex/large projects.Any PM fee has to be approved by CLIENT prior to commencement of work. 50%Rush Fees may apply if CLIENT requests a translation to be performed on a rush basis,at night,during weekend or public holiday.All Rush Fees have to be preapproved by CLIENT in writing in advance. Braille Transcription Service type Cost per Braille page Literary Braille $ 8.40 Nemeth Code(math) $ 9.60 Science $ 9.60 Embossing/additional copies $ 0.56 Professional Services Agreement Page 20 of 23 Value Rdded Services & Training Rate $S[]Jhaur Translation Memory Database and Term E3ase development and E�mated 8-12 hrs per week x 5 languages Camt+limerltary maintenance (a pprax.208Q to 3120 man-hours per year} $SS�hourdepending on language and su6jert Client specifrc/department specifrc glossary development and matter.Estimated 4-8 hrs CwnpTimentary maintenance a week per language t'approx.1040 to 2086 man-hours per year] nRonthfy Reporting:demographic.usage,seheduling,progress, $15Jmvnt}�for eafi type costs,etc. of report x}2 mvnth5 Cwnpfimentary Professional Services Agreement Page 21 of 23 Training iii-lingua!dual-role pra►riders: i hour yup to ZS peopley $1.800.00 Compfimenfary Cultural Competency Training: $25 as2oo Compkimentary 12 culfural modules 12 fours(ou Eine,❑n{fen3aurEj lfow tU work with interpreters training: $i,80U.U0 Complimentary 1 hour(up to 15 peopiey m1i' s Moste i A Services Value Added 5er�i�es & Training Rate Quarterly Quality Management Reports $50Jreport x 4 times a contiplirnentary year x 15 departments HierarchicalBilling $15/month x 12 complimentary months Historical inrroices and Data Analysis $15 ea. Complimentary Automated forecast reporting [customized frequency and content} (Set up not to exceed 6 ��tP� hours Complimentary $125Jhour development hours} Compliance Record Keeping $15Jprofile record �interpreterltranslator profiles}and reporting per occurrence complimentary LSMS (proprietary Language Services Management System} user license fee: dire€t $50Jyear per user real-time access to online reporting and x estimated z4 users Compl irnentary scheduling Proposal prepared by MasterWord Services, Inc. RFP No. 16-0410—Translation Services EXHIBIT C VERIFICATION OF SIGNATURE AUTHORITY MASTERWORD SERVICES,INC. 303 STAFFORD STREET HOUSTON,TEXAS 77079 Contractor hereby agrees to provide City with independent audit basic financial statements, but also the fair presentation of the financial statements of individual funds. Execution of this Signature Verification Form ("Form") hereby certifies that the following individuals and/or positions have the authority to legally bind Contractor and to execute any agreement, amendment or change order on behalf of Contractor. Such binding authority has been granted by proper order, resolution, ordinance or other authorization of Contractor. City is fully entitled to rely on the warranty and representation set forth in this Form in entering into any agreement or amendment with Contractor. Contractor will submit an updated Form within ten (10)business days if there are any changes to the signatory authority.City is entitled to rely on any current executed Form until it receives a revised Form that has been properly executed by Contractor. I. Name: Thuy Vu Position Contro3ler Signature 2. Name: Position: Signature 3. Name: Position: Signature Name: r� President&CEO Other Title: � �'�� Date: V/jZ-dW1j7-- Professional Services Agreement Page 23 of 23 MASTE-1 OP ID:SW1 ACOR[3 CERTIFICATE OF LIABILITY INSURANCE D02/14ATE I2017I) 02/14/2017 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(les) must be endorsed. If SUBROGATION IS WANED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT Kurtin Ins & Financial Service NAME: Steve WE Ston 2586 Fondren Road ,VC,No Ext): 713-978-7811ONFac Noy 888-958-5033 Houston,TX 77063 a�Re Steven Weston ss:westos1 nationwide.com INSURERS AFFORDING COVERAGE NAIC# INSURERA:Nationwide General Insurance 23760N INSURED Masterword Services,Inc INSURER B:Mount Vernon Specialty 14420 Masterword Services INSURER C:Hartford 00914 International, Inc 303 Stafford St INSURER D: Houston,TX 77079 INSURERE: INSURER F: COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OFINSURANCE ADDL SUBS POLICY EFF POUCYEXP LIMITS LTR SD WVD POLICYNUMBER MMIDD MM/DD A X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 1,000,00 CLAIMS-MADE Fx�OCCUR X X ACP3007807799 07/30/2016 07/30/2017 DAMAGE TO RENTED PREMISES Ea occurrence $ 300,00 MED EXP(Any one person) $ 5,00 A X Emp Benefits Liab ACP3007807799 07/30/2016 07/30/2017 PERSONAL 8 ADV INJURY $ 1,000,00 GEN'LAGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 2,000,00 POLICY�PRO- POLICY F�LOC PRODUCTS-COMP/OP AGG $ 2,000,00 OTHER: $ AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT Ea accident 1,000,00 AJ AUTO X X ACP3007807799 07/30/2016 07/30/2017 BODILY INJURY(Per person) $ ALL OWNED SCHEDULED AUTOS AUTOS BODILY INJURY(Per accident) $ X HIRED AUTOS X NON-OWNED PROPERTY DAMAGE $ AUTOS Per accident $ X UMBRELLA LIAB X OCCUR EACH OCCURRENCE $ 5,000,00 A EXCESS LIAB CLAIMS-MADE X X ACP3007807799 07/30/2016 07/30/2017 AGGREGATE $ 5,000,00 DED I X I RETENTION $ 10,000 $ WORKERS COMPENSATION X I PER OTH- AND EMPLOYERS'LIABILITY STATUTE ER C ANY PROPRIETOR/PARTNERIEXECUTIVE Y/N X 61WBCAP8039 07/30/2016 07/30/2017 E.L.EACH ACCIDENT $ 1,000,00 OFFICER/MEMBER EXCLUDED? Y N/A (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $ 1,000,00 If yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ 1,000,00 B Professional Llabi DPS400080 07/30/2016 07/30/2017 Limit 5,000,00 Retention$10,000 Aggregate 5,000,00 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) Please See Note Section CERTIFICATE HOLDER CANCELLATION FTWOR-1 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN City of Fort Worth ACCORDANCE WITH THE POLICY PROVISIONS. Risk Manager 200 Texas Street AUTHORIZED REPRESENTATIVE Fort Worth,TX 76102-6314 %�� + j "Cdw aw ©1988-2014 ACORD CORPORATION. All rights reserved. ACORD 25(2014/01) The ACORD name and logo are registered marks of ACORD City of Fort Worth, Texas Mayor and Council Communication COUNCIL ACTION: Approved on 2/14/2017 DATE: Tuesday,February 14,2017 REFERENCE NO.: **P-11998 LOG NAME: 13P16-0410 TRANSLATION SVCS MM MUNCO SUBJECT: Authorize Execution of a Professional Services Contract with MasterWord Services,Inc.,in a Combined Amount Up to$400,000.00 Per Year to Provide Translation Services in Specified Languages for City Departments (ALL COUNCIL DISTRICTS) RECOMMENDATION: It is recommended that the City Council authorize the execution of a Professional Services Contract with MasterWord Services, Inc.,to provide translation services in specified languages for City Departments in an amount up to $400,000.00 per year. DISCUSSION: The City of Fort Worth(City)will use the contract to provide live translation services and editing of publications from English to specified foreign languages and from a specified foreign language into English. Languages to be translated include Spanish, French, German,Italian,Japanese,Russian, Indonesian,Hungarian,Vietnamese and other languages for various City departments. Translation and editing materials provided by the City under this contract include brochures,flyers, signs,applications, advertisements,newsletters and permits. The Request for Proposals (RFP)consisted of evaluation factors of purchase price, proposer's education,experience and certification,proposer's reputation/past experience with the City,proposed turnaround time. The Municipal Court and City Secretary's Office evaluated the proposals submitted and concluded that MasterWord Services presented the best value to the City. REQUEST FOR PROPOSAL ADVERTISEMENT&ndash; This RFP was advertised in the Fort Worth Star-Telegram on August 31,2016, September 7,2016, September 14,2016, September 21, 2016,and September 28,2016. Eighty-nine vendors were solicited from the purchasing database system; eight responses were received. PRICE ANALYSIS &ndash;There is an overall increase of 25 percent in pricing compared to the previous Agreement awarded on November 03,2015 (M&C No.P-11803). The increase on the hourly rate was observed across the board on submitted proposals. Staff reviewed the prices and determined the prices to be fair and reasonable. ADMINISTRATIVE CHANGE ORDER-An administrative change order or increase may be made by the City Manager in the amount up to $100,000.00 and does not require specific City Council approval as long as sufficient funds have been appropriated. M/WBE OFFICE-A waiver of the goal for the MBE/SBE subcontracting requirements was requested by the Purchasing Division and approved by the M/WBE office,in accordance with the BDE Ordinance,because the purchase of goods or services is from sources where subcontracting or supplier opportunities are negligible. CONTRACT TERMS -Upon City Council's approval,the contract will begin on February 15,2017 and expire on February 14,2018. RENEWAL OPTIONS-The contract may be renewed for up to four successive one-year terms,in accordance with the terms of the contract. This action does not require specific City Council approval provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during the renewal term. FISCAL INFORMATION/CERTIFICATION: The approval of this action provides purchasing authority up to$400,000.00,as specified. The Director of Finance certifies that funds are available in the current operating budgets, as appropriated, of the participating Departments and that prior to an expenditure being made,the participating Departments have the responsibility to validate the availability of funds. BQN\16-0410\A4M FUND IDENTIFIERS (FIDS): TO Department Account Project Program Activity Budget Reference# Amount Fund ID ID year (Chartfield 2) FROM Department Account Project Program Activity Budget Reference# Amount Fund ID ID year (Chartfield 2) CERTIFICATIONS: Submitted for City Manager's Office by: Valerie Washington (6192) Originating Department Head: Aaron Bovos (8517) Additional Information Contact: Jack Dale (8357) May Ma (2058) ATTACHMENTS 1. 16-0410 EPLS 17.11df (CFw Internal) 2. 16-0410 MWBE Waiver.pdf (CF w Internal) 3. Foran 1295.12df (Public) 4. Requisition 359949 Translation Services.pdf (CFw Internan