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ModelCOI � H S IN I Homeland Security
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CITY SECRETARY
North Central Texas Council OfCON�oTI0.
Governments (NCTCOG) Community of
Interest Charter
Part 1: HSIN GOVERNANCE &THIS CHARTER
1.1 Purpose of the COI Model Charter
The purpose of this Community of Interest(COI) Model Charter is to ensure that there is
consistent form and content in the governance of COIs across the Homeland Security
Information Network (HSIN). This substance and consistency will ensure transparency and
accountability for the whole HSIN enterprise. This COI Model Charter provides all COIs and the
HSIN Program Management Office (PMO) with a common reference from which to develop a
specific and final charter ("Charter") required to govern and manage each COI.
Each COI is entitled and empowered to modify and finalize, in close coordination with the HSIN
PMO, this COI Model Charter, as it requires, to meet its particular, community's mission needs.
The COI Model Charter is a baseline of terms for the governance and management of a COI.
Any required changes to the primary terms of this charter, other than the addendum that
documents architectural elements of the COI environment, will undergo a re-review and require
a formal approval by the COI Sponsor in coordination with the PMO. HSIN Release 3 will be
deployed using Microsoft SharePoint 2010 platform. This document may leverage terminology
provided by Microsoft SharePoint 2010.
1.2 HSIN Information Sharing & Governance Philosophy
One of the major goals of HSIN Release 3 and all of its COIs is to ensure that sensitive but
unclassified (SBU) information within the system does not become "stovepiped" and that full
avenues for information sharing are in place across all mission areas, levels of government, and
non-governmental partners in the advancement of the purpose of the national Information
Sharing Environment.1 The purpose of HSIN is to provide stakeholders across the Homeland
Security Enterprise with the means for effective and efficient collaboration for decision making,
tiered secure access to data, and accurate, timely information sharing and situational awareness.
PMSIN, as the designated information-sharing portal for the Department of Homeland Security
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(DHS) and its security partners2, serves as the principal platform for consolidation and/or
interoperability with DHS information-sharing portals. HSIN is the only federal portal that
provides information sharing among DHS and its Federal, State, local, territorial, tribal,
international, and private sector partners across the full spectrum of homeland security missions.
HSIN facilitates information sharing and coordination across all DHS mission areas and supports
the Emergency Management Community, Critical Infrastructure Community, Law Enforcement
Community, Intelligence Community, and the DHS relationship with the Department of Defense.
To achieve these ends, HSIN seeks only to create those governing bodies and documents
required to achieve a network of trust and the efficient, effective management of all forms of
HSIN policy. There are three forms of policy at work within HSIN: Enterprise policy, affecting
and used by all elements of the HSIN enterprise; Program policy, affecting and used primarily by
the HSIN PMO; and User policy, affecting and used primarily by HSIN users and their
communities. The form of HSIN governance is a function of these three types of policy. The
table below summarizes these policy types in greater detail, with examples.
BodiesPolicy Type Policy Governing and Advisory Governing Rules Examples
Consumer
Enterprise All elements of HSIN Executive Steering ESC Charter; COI Model Charter
HSIN Committee(ESC) (primary) Policy on Policy
HSIN Advisory Council Management;
(HSINAC)3 Policy
Management Plan
Program HSIN Program Senior Leadership Team Policy on Policy Policy on HSIN
Management Management; Connect Users and
Office Policy Uses
Management Plan
User& Registers Users, Combination—As Required CCB Charter; Terms of Service;
Requirements COls, Mission —ESC, SLT, Change Requirements Internal COI
Areas Control Board(CCB), HSIN Management Plan; Management
User Working Group and Terms of Service
Other User Working COI Charter
Groups
Table 1: HSIN Policy Types
z Secretary Michael Chertoff Memorandum,"Homeland Security Information Network Deployment," 1/9/6.
'NOTE HSINAC is a FACA committee that provides recommendations to the HSIN PMO on requirements that the HSIN PMO
considers in-depth because the committee represents the perspective of State,local,territorial and tribal(SLIT),which is the
Federal government's full partner in homeland security across the US.
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To govern these three policy types, HSIN has established the following governance model, with
each form of governance reflecting the function of each policy type.
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HSIN users, through their COI Sponsors, have a right to engage with the HSIN PMO to address
their new system requirements. To do so, Users may engage one of the major user working
groups noted in the governance diagram above (See Figure 1), or, may utilize their Mission
Advocate, Outreach team, or online feedback forms. These technical requirements are managed
through the HSIN CCB and vetted, adopted or rejected through the HSIN Senior Leadership
Team (SLT). Should COls have issue with an SLT requirements decision, they may address
them through the HSIN Outreach Team,the CCB and ultimately, the SLT and the ESC.
Full details of HSIN governance and policy management can be found in the HSIN Policy
Management Business Plan, as kept on file by the HSIN PMO.4
1.3 The Relationship of this COI Model Charter to HSIN Governance
This COI Model Charter, and the specific missions and Charters of each COI, serve to advance
the Mission of the national Information Sharing Environment (ISE) and of HSIN itself. This COI
Model Charter is a function of HSIN Enterprise Policy—it is used and referenced by all elements
of HSIN. When finalized, individual COI Charters will also be a function of Enterprise policy,
used and referenced by the COI, its sponsors, users, the HSIN PMO and all other HSIN
communities, to fully establish the terms on which the COI is established, managed, and
governed, along with the rights and duties of users and the HSIN PMO in relation to the
particular Community. Nothing in this COI Model Charter, any other Charter, nor the
architecture of HSIN R3 shall be misconstrued so as to conflict with or infringe upon any
mission operator authorities or goals, or create inappropriate or inaccurate authorities or
relationships between jurisdiction types or COI sponsors.
PART 2: COI ESTABLISHMENT, ORGANIZATION, & MANAGEMENT
2.1 Purpose of the C01
The purpose of this Charter is to establish the authority, scope, mission and goals, roles,
responsibilities and functions for the HSIN North Central Texas Council of Governments
(NCTCOG) Regional COI.
a. Authority:
1. Section 515 of the Homeland Security Act, 6 U.S.0 § 32ld(b)(1)
2. Homeland Security Act of 2002 (P.L. 107-296)
a HSIN PMO,"Policy Management Business Plan,"2012.
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b. Background, History, and Intent of the COI: The HSIN NCTCOG COI is expected to
be located under the Texas HSIN Site Collection and sponsored by the City of Fort
Worth Police Department (FWPD). The HSIN NCTCOG COI will be managed by
members of the FWPD,North Texas Fusion Center(NTFC), and NCTCOG and have its
own Charter and Privacy Threshold Analysis (PTA) governing the Community.
The purpose of the HSIN NCTCOG COI is to provide the NCTCOG 16 county region a
secure site to exchange information utilized during normal operational periods, local and
regional exercises, and response incidents throughout the cycle of prevention,
preparedness, response and recovery. The NCTCOG region has a population
approximately 7.5 million people and consist of 240+municipalities with major cities
like Fort Worth, Dallas, Arlington and Plano. HSIN Connect rooms are anticipated to be
associated with the COI.
HSIN NCTCOG COI membership is expected to include FWPD,NTFC and NCTCOG
staff along with other select personnel from agencies representing law enforcement (LE),
fire, emergency management, state and federal, such as:
• Law Enforcement: City of Dallas Police Department (PD), City of Arlington PD, Collin
County Sheriff's Office
• Fire: City of Dallas Fire Department(FD), City of Fort Worth FD, City of Arlington FD
• Emergency Management: City of Dallas Office of Emergency Management (OEM),
City of Fort Worth OEM, City of Arlington OEM, City of Denton OEM
• State: Texas Division of Emergency Management (TDEM), Texas Department of Public
Safety (TXDPS)
• Federal: Federal Emergency Management Agency (FEMA), Federal Bureau of
Investigation(FBI), Bureau of Alcohol, Tobacco and Firearms (ATF), Department of
Energy (DOE)
Access to the HSIN NCTCOG COI, HSIN Connect rooms, and the content shared therein
will be managed by FWPD, NTFC, and NCTCOG staff. Membership will be granted on a
need-to-know basis to individuals with a job function related to public safety and emergency
management in the 16 county NCTCOG region. All federal, state, and local personnel
granted access to the Community will be able to view all of the documentation/information
shared on the general portion of the COI. A LE portion of the COI will be created and only
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authorized users will have access and the ability to view documentation/information within
the restricted portion.
The COI will contain a landing page along with lists and libraries. There are no subsites
planned for the HSIN NCTCOG COI. The site is anticipated to also include additional pages
for planned events and LE. Documentation/information uploaded to the general portion of
the COI will be sourced by the agency/component adding the data.
Documentation/information uploaded to the LE portion of the COI will be sourced by the LE
agency/component adding the data.
The HSIN NCTCOG COI will use HSIN Connect for real-time information sharing prior to
and during public safety and emergency management incidents, training and exercise. The
Connect rooms may contain a file share pod, attendee list pod, chat pod, and share pod for
presentations and live briefings. FWPD,NTFC, and NCTCOG staff will be hosts for the
rooms and will operate as their content managers while the rooms are active. Connect room
41 will be intended for general COI members and contain U//FOUO information. Connect
room 42 will be intended for LE COI members and contain LES information.
Materials shared within the HSIN NCTCOG COI and Connect rooms will pertain to public
safety and emergency management in the 16 county NCTCOG region. This documentation
could include, special event public safety information, BOLOs, threat assessments and best
practices. Other data could include, contact list, announcement list and incident list w/alert
function. As a result, documentation/information shared on the HSIN NCTCOG COI and
Connect room could contain personally identifiable information (PII) on: (1) COI members;
and (2) suspicious persons, suspects, and individuals under investigation by law enforcement.
Only authorized members of the COI will have the ability to upload and view suspect PII
content to the NCTCOG COI and Connect room. All content shared on the COI site or
Connect room will be approved for dissemination/sharing in accordance with the Texas
Public Information Act and all other appropriate laws and regulations for the agency who
provided the information.
The HSIN NCTCOG COI and Connect rooms will contain list PII on COI members for the
purpose of facilitating internal communication between agency partners. PII shared on COI
members could include, but is not limited to: first names, last names, employing
organizations, and position in organizations, business email addresses, business office phone
numbers, and business mobile phone numbers. COI member PII will be voluntarily entered
and provided by the individual to whom it pertains and made available in contact list(s)
located on the main page of the COI and, possibly, within any of the documentation shared
on the COI and HSIN Connect rooms.
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The HSIN NCTCOG COI (LE restricted portion) and Connect room#2 will contain PII on
suspicious persons, suspects, and individuals under investigation by law enforcement. The
specific PII on individuals external to the COI shall be shared in accordance with the Texas
Public Information Act and shall include, but not be limited to: full name (first, middle, and
last), alias and distinguishing characteristics. This PII could be included within special event
public safety information, BOLOS, threat assessments and incident lists related to criminal
threats in the 16 county NCTCOG region. PII sourced from a local/state internal database
and uploaded on the HSIN NCTCOG COI or Connect room will be: (1) uploaded into HSIN
by the agency who is the owner of the information by individuals who have been approved
for access to their source database(s); and (2) shared in accordance with the Texas Public
Information Act and all other existing laws and regulations that dictate how to properly share
data among state, local, and federal officials. All LE COI member agency personnel will
have the ability to upload suspect/person of interest PII to the LE portion of the COI and
HSIN Connect room.
A PTA will be put on file with the DHS Office of Privacy to explain the proper use and
storage of PII on the NCTCOG COI and HSIN Connect rooms. Per the COI governance
model outlined in the HSIN Terms of Service, the submitting organization is responsible for
and maintains ownership over the data they share on the platform. If it is discovered that
members of the NCTCOG COI are sharing PII different than what has been identified or
obtained from DHS databases to the HSIN NCTCOG COI or Connect rooms, HSIN will
work with the NCTCOG Site Administrators to update this Charter and other governance
documentation to account for this change in information sharing.
HSIN is a data steward, and the information shared on the HSIN NCTCOG COI or Connect
rooms is the property of the submitting organization. HSIN does not share any of the
information on the HSIN NCTCOG COI or Connect rooms with any other DHS platforms or
systems.
c. Mission, Vision, and Goals:
1. Mission—Better protect the public by providing a centralized, comprehensive,
multi-agency criminal, emergency management and intelligence information
sharing network to enhance the operational effectiveness and efficiency of the law
enforcement and public safety agencies involved and by maximizing the region's
ability to prevent, prepare, respond and recover to criminal incidents and man-
made/natural disasters
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2. Vision— Serve as the focal point for the collection, assessment, analysis and
dissemination of criminal, emergency management and intelligence information
in the 16 county NCTCOG region
3. Goals—Increase the criminal, emergency management and intelligence
information sharing capabilities of all law enforcement, emergency management
and intelligence agencies in the region, maximizing the region's ability to prevent,
prepare, respond and recover to criminal incidents and man-made/natural disasters
2.2 Organization, Governance, and Management of the COI
The governance and management of this COI shall be organized and executed through the
following form(s) and process(es):
The HSIN NCTCOG Advisory Group is comprised of members of the FWPD,NTFC and
NCTCOG to provide oversight of the development, implementation, training, and use of the
information network.
The HSIN NCTCOG COI governance and management roles are as follows:
• COI Sponsor: Lt. Jeff V. Keck, Information Management Section, Tactical Intelligence
Division, Fort Worth Police Department
• Site Owner/Administrator(s): Shad Lancaster (NCTCOG)
• Site Nominator(s): Jeff Keck (FWPD), Shad Lancaster(NCTCOG), Mark Sanderson
(NTFC), Marcie Bruner(NCTCOG)
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• Site Validator(s): Jeff Keck (FWPD), Shad Lancaster(NCTCOG), Mark Sanderson
(NTFC), Marcie Bruner(NCTCOG)
The following describes the COI Sponsor Roles, Permissioned Roles, and collateral roles that
each Site Group within a COI will establish as utilization of HSIN by the group requires for
effective management of the Site. These roles leverage the standard Microsoft SharePoint 2010
language since HSIN will be utilizing that platform. Modifications to a Site design below a Site
Collection', do not require permission from the HSIN PMO, but Sites must be listed in the
addendum to a COI Charter to ensure clear governance is outlined. Additionally, modifications
of COI and Site designs must adhere to Section 508 Awareness Training requirements and the
standard template design guidance provided from the HSIN PMO.
2.3 Privileged Roles
These roles are established for users that require elevated permissions to one or more COI. COIs
that request users to obtain a privileged role must provide proper verification that such users are
trained and have knowledge of HSIN specific capabilities. Such roles may be undertaken by one
or more individuals of a COI. Figure 2 illustrates the privileged roles within a COI.
s Site collection-A site collection is a group of Web sites that have the same owner and share administration settings. Source:
http://technet.microsoft.com/en-us/library/cc263165.aspx
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The COI Sponsor role defines obligations taken on by a COI Sponsor when establishing a COI
within HSIN. These obligations, support services, and operational controls provided by the HSIN
PMO, represents a partnership. The COI Sponsor role is the primary authority over the COI. COI
Sponsors must hold a position from a public sector institution, and that institution must be clearly
recorded in the COI's Charter. Each COI must have at least one sponsor. This individual may
delegate the day-to-day implementation and execution responsibilities to a work unit under
management control, and that surrogate(s) must be clearly designated in the COI's Charter. This
role establishes and staffs the required roles within their COI, acts as a liaison between its COI
and the HSIN PMO, and establishes and updates its COI Charter. This role also approves and
sets policies, governance standards, and communicates the established security measures of its
Sites. The following duties will be undertaken by the COI Sponsor:
• Being the primary authority over the COI, sponsors and manages the activities of the COI
on HSIN. The individual(s) must hold a position from a public sector institution, and that
institution must be clearly recorded in the COI's Charter. Each COI must have at least
one sponsor. This individual may delegate the day-to-day implementation and execution
responsibilities to a work unit under management control, and that surrogate(s) must be
clearly designated in the COI's Charter.
• When the COI Sponsor is also the Site Owner, the COI Sponsor will be required to take
HSIN PII training and receive HSIN PII certification before permissioned roles are
enabled.
• Establishes and staffs the required roles and responsibilities to manage the COI and
execute responsibilities;
• Ensuring orderly conduct is sustained within their COI and its Sites;
• Acting as a liaison between its COI and the HSIN PMO;
• Establishing and updating the COI Charter;
• Enforcing penalties on its users;
• Coordinating investigations with the HSIN PMO and HSIN PMO Security;
• Validating the action to purge inactive accounts;
• Validating the action to lock down accounts;
• Authorizes the HSIN PMO to terminate account(s) within this COI;
• Approving and setting policies and governance standards to Sites as well as outline the
established security measures;
• Monitoring, through technical workflow or delegation to Trusted Vetting Official (TVO)
or Content Manager, to ensure duplicate documents do not exist in or are posted from
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their COI, documents are appropriately tagged, by Federal, state/local jurisdiction for
Privacy, Freedom of Information Act (FOIA), and Records Management.
Site Collection Administrator
The Site Collection Administrator role will have the Full Control permission level on all Web
sites within a site collection. They have Full Control access to all site content in that site
collection, even if they do not have explicit permissions on that site. They can audit all site
content and receive any administrative alert. A primary and a secondary site collection
administrator can be specified during the creation of a site collection. HSIN programmatic/
technical changes will not override custom permissions and groups as set up by the Site
Collection Administrator. However, if default HSIN values have been changed by the Site
Collection Administrator,then a HSIN release update may set back permissions to the default
value. This permission level is the highest permission level that can be granted to an end user of
HSIN, but requires a COI to present a business justification to the HSIN PMO and may also
require a subsequent HSIN CCB approval to be granted, on a case by case basis.
2.4 HSIN Site(s) User Roles6:
These roles are established, permissioned, and staffed by the COI Sponsor. This list of HSIN
Site(s) User Roles are hierarchical and each role must be adopted for the operation of all Sites
within a COI. Each HSIN Site may extend additional rights, roles and duties to their particular
accepted users, so long as such are not in contravention of these HSIN Terms of Service or any
other HSIN policy. Users within each Site can maintain multiple user roles. The SharePoint 2010
permission levels are identified in the below descriptions of the HSIN Site(s) User Roles and
denoted by the use of quotation marks.
6 In the future,particular site(s)may adopt the"Permission Manager"role or others,as required.The Permission Manager role
will be granted the permissioned role of"Manage Permissions"at the Site level. Stakeholders are eligible to be assigned to the
Permission Manager role but HSIN Program support staff will also be assigned to the role in many cases.This role is intended to
manage the permissions and groups of its libraries and lists within a Site. For any role assigned to HSIN Program Support staff,
the COI Sponsor,or surrogate,must be consulted.These roles include Permission Manager Role,Site Owner,Site Designer,
Content Manager Content Approver,Nominator and Validator. The Permission Manager capability must be available to the Site
Collection Administrator whether or not a Permission Manager role exists. HSIN programmatic/technical changes will not
override custom permissions and groups as set up by the Permission Manager or Site Collection Administrator.
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Site Owner
A Site Owner will be granted the permissioned role of"Hierarchy Manager" and Site Owner at
the Site level. The Site Owner will be required to take HSIN PII training and receive HSIN PII
certification before permissioned roles are enabled. This role is intended to manage the Site
infrastructure which includes activities such as creating document libraries, lists, and discussion
boards, and shall include permissions for SharePoint design, applying style sheets, and applying
themes. In select cases, for particular sites, this role may be assigned to HSIN Program support
staff through coordination of the COI and the HSIN PMO. Any HSIN COI may request creation
of this role and its associated permissions levels from the HSIN PMO, however, the role cannot
become active without the consent of the HSIN Outreach Team, based on a business need
established by a COI and/or Site.
Site Administrator
A Site Administrator shall have all of the rights, duties and permissions of a Site Owner, with the
exception that a Site Administrator shall have no rights or permissions for SharePoint design,
applying style sheets, nor applying themes. A COI and/or Site may adopt the role of Site
Administrator at will.
Site Designer
A Site Designer will be granted the permissioned role of"Design" at the Site level. Stakeholders
are eligible to be assigned to the Site Designer role but HSIN Program support staff will also be
assigned in many cases. This role is intended to manage the look and feel of Site content and the
user interface ensuring that designs do not conflict with required elements of the provided HSIN
templates, and that these designs meet the 508-specific requirements. This role is responsible for
taking 508 Awareness Training.
Content Manager
A Content Manager will be granted the permissioned role of"Manage Content" at the Site level.
Stakeholders are eligible to be assigned to the Content Manager role but HSIN Program support
staff will also be assigned in some cases. This role is intended to manage list and library items.
This role is also responsible for marking all content as either"accessible," meaning it can be
found and viewed in full upon being added to the HSIN Shared Space, or as "discoverable,"
meaning it can be found by any user through the Shared Space who meets the criteria associated
with the content but not viewed until a request is approved by the TVO or content owner.
"Discoverable" items cannot be found in the shared space without being promoted to the shared
space first. The content owner remains the owner of the document when shared through the
Shared Space.
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Content Approver
A Content Approver will be granted the permissioned role of"Approve" at the Site level.
Stakeholders are eligible to be assigned to the Content Approver role but HSIN Program support
staff will also be assigned in some cases. This role is intended to approve minor versions of list
and library items. This role is responsible for approving the release of content for internal Site
dissemination.
Member
A Member will be granted the permissioned role of"Contribute" at the Site level. All users of a
Site are eligible to be assigned to the Member role, regardless of their enhanced role. This role is
the baseline role and intended to add, edit, and delete their own library and list items.
Visitor
A Visitor will be granted the permissioned role of"Read" at the Site level. Users are eligible to
be assigned to the Visitor role in limited cases. This role is intended to view content only and
will have limited operational use.
2.5 Collateral Roles:
These roles are established and assured staffing by the COI Sponsor. This list of SharePoint
Collateral Roles are not hierarchical, nor is each role exclusive. Users within each Site can
maintain multiple collateral roles. A Site shall adopt such roles as required for its operations.
Such roles may be undertaken by the same individual, or multiple individuals.
Trusted Vetting Official (TVO)
The TVO role will be granted the permissioned role of"Read" at the Site level. Stakeholders
trained and certified by the HSIN PMO will be assigned to the TVO role but this role will not be
assigned to HSIN Program support staff, unless it's for a HSIN Program managed Site. The
TVO is intended to authorize content publishing from a governed site to the HSIN Shared
Space. Each Site must have one primary TVO and may have several alternates.
Nominator
A Nominator role will be granted the permissioned role of"Read" at the Site level. Stakeholders
trained and certified by the HSIN PMO will be assigned to the Nominator group and HSIN
Program support staff will also be assigned in many cases. The Nominator group is intended to
provide initial nomination for end users to a specific governed site. Nominators must be from the
same jurisdiction,jurisdiction-type (e.g., State, local, private), and/or mission type, as the
Governed site—A site where access to the Site must be requested of and granted by the Site Owner.Persons obtaining access
have the appropriate credentials to access and contribute to content on the Site.
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majority of the users within the given Site, (based on the stated purpose of the COI, as
determined by the COI). Qualified, trained users may perform both the role of a nominator and a
validator however, they cannot perform both functions for the same registering user. Nominators
are responsible for recommending potential new users who possess the following criteria:
• Performs a job function that meets at least one of the homeland security mission areas$;
and
• Has a valid email address.
Validator
A Validator will be granted the permissioned role of"Read" at the Site level. Stakeholders
trained and certified by the HSIN PMO will be assigned to the Validator role and HSIN Program
support staff will only be assigned in limited cases. Validators must be from the same
jurisdiction,jurisdiction-type (e.g. State, local, private), and/or mission type, (based on the stated
purpose of the COI, as determined by the COI), as the majority of the users within the given Site.
Qualified, trained users may perform both the role of a nominator and a validator; however, they
cannot perform both functions for the same registering user. Validators are responsible for
confirming a nominated user for the following:9
• The nominated user meets the COI's membership criteria;
• The nominated user's email address format is validly entered; and
• A valid role has been identified.
2.6 Modifications to, Enforcement, and Recording of the COI Charter
If and when content within this Charter needs to be modified, other than the addendum which
documents architectural elements of the COI's use of HSIN, the COI Sponsor, or its designee,
shall consult and obtain agreement from the HSIN PMO of the modifications, formally approve
and authorize the changes, and provide a copy to the HSIN PMO. This process will assure the
modification's implementation is in compliance with all HSIN policy. In addition, any additions
to addendums will require consultation and agreement from the PMO prior to modification by
the COI Sponsor or delegated representative. Examples where this Charter may be modified
include, but are not limited to: (1) authoritative role change; (2) revised governance/
management structure; and/or(3)revised mission/vision/ goals of the COI, and (4) addition
and/or removal of Site and/or Site Collections within the COI.
8 Mission areas— Emergency Management,Law Enforcement,Critical Infrastructure,Emergency Services,Intelligence,and
Public Health—HSIN Program Plan 2012-2014(Final)
9 HSIN Release 3 User Story ID#348,4/10/12
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The COI Sponsor(s) has enforcement authority over this COI. HSIN PMO empowers the COI
Sponsor to monitor activity in this COI, enforce the provisions of the COI's Charter, and report
any suspicious behavior to the HSIN PMO. If suspicious behavior is dismissed or appropriate
action is not taken, HSIN PMO reserves the right to request a new COI Sponsor to manage the
COI and to ensure the integrity of the HSIN enterprise. For further information, please refer to
the HSIN Policy on Security Incident Response and/or the Security, Penalties, and Enforcement
section of this Charter.
HSIN PMO shall maintain a copy of the agreed upon Charter leaving the original with the COI.
The HSIN PMO retains the right to unilaterally modify the terms of this Model Charter
document, and must provide notice of such modifications to the entire enterprise.
2.7 Joining the COI
HSIN maintains strict permissioning controls for use when determining if an applicant for
membership to HSIN can become a registered HSIN user. These controls are designed to uphold
the security and integrity of HSIN. These controls provide users transparency on terms of service
and make enforcing penalties easier. Users may decline to provide their information during this
initial review process, but by doing so, their application for access will be rejected and they will
not be provided an account. Upon successful review and authentication, each user will be
assigned to a COI.
A user can belong to multiple COIs, and for that reason, he/she must be familiar with the terms
of service associated with HSIN and be made aware of the rules governing each COI they are a
member of by the Sponsors of the COIs they are a part of, including, but not limited to, their
records management requirements, privacy standards, and their own responsibilities and
obligations as a user of HSIN and as a member of a COI. A user shall have the right to
independently, self-nominate into a particular community of interest, subject to the validation
and membership rules of a particular COI. COI Sponsor(s) shall be responsible for all approving
authority of nomination and validation procedures for the COI and its Sites. Nomination and/or
validation duties must be approved by an authority within the COI's established management—
such duties cannot be delegated to an individual or organization outside of the COI's
management structure (e.g., a State COI delegating NomNal authority to a Federal agency who
is not a COI Sponsor of that COI, unless that person is a member of the COI). Nominations into
COIs will expire after 60 days. After the 61St day, the HSIN user must be re-nominated. The COI
Sponsor shall be responsible for accepting the newly nominated prospective user into its COI.
With exceptions, the COI Sponsor should be from the same jurisdiction,jurisdiction type, and/or
mission type based on the stated purpose of the COI (as determined by the COI), as the majority
of the users making up the COI. If there are multiple jurisdictions within a COI, the COI Sponsor
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must be from the same jurisdiction,jurisdiction-type, and/or mission type based on the stated
purpose of the COI, (as determined by the COI), as the majority of users making up the COIIo
The table below illustrates the list of sample COIs.
• Chief Financial Officer(CFO)
• Citizenship and Immigration Services Ombudsman (CISOMB)
• Civil Rights and Civil Liberties(CRCL)
• Customs and Border Protection(CBP)
• Domestic Nuclear Detection Office (DNDO)
• Executive Secretariat(ESEC)
• Federal Emergency Management Agency(FEMA)
• Federal Law Enforcement Training Center(FLETC)
• Office of the General Counsel (OGC)
• Office of Health Affairs (OHA)
• U.S. Immigration and Customs Enforcement(ICE)
• Office of Inspector General (OIG)
DHS • Office of Intelligence and Analysis (I&A)
Components 9 Office of Legislative Affairs (OLA)
and Offices
• Management(MGMT)
• Office of the Military Advisor to the Secretary(MIL)
• National Protection&Programs Directorate(NPPD)
• Office of Operations Coordination and Planning(OPS)
• Office of Policy (PLCY)
• Privacy Office (PRIV)
• Office of Public Affairs (OPA)
• Science and Technology (S&T)
• Transportation Security Administration(TSA)
• United States Citizenship and Immigration Services (USCIS)
• United States Coast Guard(USCG)
• United States Secret Service (USSS)
10 The requirement that a Sponsor(s)be from the same jurisdiction,jurisdiction type,and/or mission type based on the stated
purpose of the COI,as determined by the COI), as the majority of its COI's user-members should not be interpreted in any way
as to limit cross or multi jurisdictional information sharing and collaboration.This provision is provided to ensure the integrity of
the nom/val process,having nominators and validators best positioned to perform their duties.
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• Federal Bureau of Investigations (FBI)
• Department of State (DOS)
• Department of Interior(DOI)
• Department of Energy(DOE)
• Department of Veterans Affairs (VA)
• Department of Defense (DOD)
Departments
• Defense Information Systems Agency(DISA)
&Federal • Defense Intelligence Agency (DIA)
Agencies • Defense Security Service (DSS)
• Department of Agriculture (USDA)
• Department of Education (ED)
• Department of Health and Human Services (HHS)
• Department of Housing and Urban Development(HUD)
• Department of Justice (DOJ)
• Department of State (DOS)
• Department of the Treasury
• Department of Transportation(DOT)
• Alabama • Montana
• Alaska • Nebraska
• Arizona • Nevada
• Arkansas • New Hampshire
• California • New Jersey
• Colorado • New Mexico
• Connecticut • New York
States . Delaware • North Carolina
• District of Columbia • North Dakota
• Florida • Ohio
• Georgia • Oklahoma
• Hawaii • Oregon
• Idaho • Pennsylvania
• Illinois • Rhode Island
• Indiana • South Carolina
• Iowa • South Dakota
• Kansas • Tennessee
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• Kentucky • Texas
• Louisiana • Utah
• Maine • Vermont
• Maryland • Virginia
• Massachusetts • Washington
• Michigan • West Virginia
• Minnesota • Wisconsin
• Mississippi • Wyoming
• Missouri
• American Samoa • Puerto Rico
Territories . Guam • Virgin Islands
• Northern Marianas Islands
• Alaska • Southwest
• Great Plains • Eastern Oklahoma
Tribal • Northwest • Midwest
• Southern Plains • Rocky Mountain
• Eastern • Western
• Navajo Pacific
Table 2: Sample Communities of Interest
In addition to these controls,this COI maintains additional criteria for admitting new users into
its community. A user applicant into this COI, must possess the following credentials to become
a user-member of this COI:
• Must support a mission that falls under the national and DHS Information Sharing
Environment (ISE);
• Must be vetted to access For Official Use Only (FOLIO) information;
• Must adhere to and accept the HSIN Terms of Service; and
• Must be a North Central Texas Council of Governments (NCTCOG) member and/or
regional/state/federal law enforcement, fire, emergency management representative
supporting NCTCOG public safety/emergency management operations and approved by
the NCTCOG COI site administrators
2.8 User Account Revocation
Please refer to the appropriate section of the HSIN R3 Terms of Service for full details.
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D2.9 Behavior on HSIN
COI Sponsors will take responsibility for user compliance to his/her behavior within their COI
and throughout HSIN.11
2.10 COI & Site Inactivity
Please refer to the appropriate section of the HSIN R3 Terms of Service for full details.
2.11 Federated User Rights
A federated HSIN user is one whose roles, rights, and privileges have already been vetted
securely in a federated portal that operates under a federated agreement. This user shall be
granted revocable rights to access HSIN using the same credentials as his or her original
federated portal. Access shall be available via a web browser, mobile device or other application.
Such users shall be subject to the rules governing the HSIN Federated Users COI, including
additional COI membership criteria, in the same way as any other registered, HSIN user. See
HSIN Federated User Rights Management Policy for full details.
2.12 COI Management and Content Creation
The HSIN PMO shall review and vet the request for the creation of any new C0I12. Such review
and vetting is critical to ensure that a new COI does not duplicate the stated purpose of an
existing COI. COI Sponsors are responsible for reevaluating their COI annually to ensure its
purpose is still relevant, and that its operation is justified and active. All COIs will display
official HSIN seals, logos and banners along with the seals, logos and banners appropriate to the
COI to assist in its mission, in accordance with DHS co-branding policies and regulations,
including Section 508 requirements. COIs shall create such Sites in consultation with the HSIN
PMO, primarily to avoid the creation of new Sites which may duplicate the purpose of other,
existing Sites within the requesting COI or another COI. The HSIN PMO need only be
consulted when a new COI is requested. Such consult is intended to avoid creation of a COI that
duplicates another, existing COI elsewhere on HSIN, which could in turn contribute to the
duplication of the stated purpose. Site Designers have the ability to add pages and layout content
within their COI without consulting the HSIN PMO. COIs are free to create webparts and
functionalities they require to achieve the stated purpose of the COI. Such creation shall be done
in full compliance with all HSIN policies and be accomplished in such a way so as to prevent
Full description of`Behavior on HSIN' is outlined in the HSIN Terms of Service.
12 COI-A social community,rooted in the common information sharing interests,requirements,and identity of a group of HSIN
Users,that is technically organized around a Site or a Site Collection,sponsored by DHS,a DHS-approved government agency,
or an existing COI who have a homeland security mission,and(i)wish to limit access to certain information to those within that
community,and(ii)are able to provide independent management of a COI and/or Site in accordance with the standards and
policies of the HSIN PMO.All COIs must have a Charter,a formal governance structure and a management structure.A user is
accountable to the rules of every COI that they are a part of.
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any confusion over the mission, authority, and control of one COI versus another. All Sites must
be listed in an addendum to a COI's operating charter to maintain a record of the COI's basic
Site structure. The HSIN PMO is not responsible for whether or not the COI's Sites, documents,
and all other media uploads are Section 508 compliant. The HSIN PMO is only responsible for
the documents and media uploads that it, itself posts to and manages on HSIN. The posting of
content within this COI may be performed by any user with the correct permissions, as provided
by the HSIN PMO and the COI, and embodied in the rules established in this Charter. When a
user wants to publish material that is discoverable in the Shared Space, he/she will be required to
follow a standard process of approval by their COI sponsor's established policy and procedures.
(See Shared Space Activities section.) HSIN will require default and customizable metatags to
increase sharing. (See Knowledge Management Policy for full details.) As required, COIs may
establish additional rules and procedures, in adherence with the provisions of this COI Model
Charter and all other HSIN policies, governing the management and creation of content.
2.13 Section 508 Compliance Requirements
Please refer to the appropriate section of the HSIN R3 Terms of Service for full details.
2.14 Site Management
A COI shall have the right to create new Sites and functional pages within the COI as required to
fulfill its mission. COIs shall create such Sites in consultation with the HSIN PMO, primarily to
avoid the creation of new Sites which may duplicate the purpose of other, existing Sites within
the requesting COI or another COI. Each COI's Charter shall document Sites and functional
pages, their purpose and structure, as an addendum to the Charter, and define the relationship,
mission need, and membership rights of the new Site within the COI. The Site shall be subject to
the same COI inactivity rules established above (See COI and/or Site Inactivity section above).
In addition, Sites may not be created which would duplicate the purposes of an already created
Site and the mission of its COI, without coordination with the potentially affected, COI and the
HSIN PMO. Nothing in this section shall be construed to limit the ability of any COI to create
workspaces and groups.
2.15 Sharing With Other COIs, Federated Users, and Shared Space Activities
The HSIN Shared Space shall operate as a repository of approved finished products or relevant
documents published by authorized stakeholders and members that are (1) permissioned and
secured at the document level based upon prescribed document attributes and the permissions of
a particular user; and (2) targeted to an audience. This COI's users shall create and submit
content they desire to be shared in the Shared Space and with other COIs to the COI's TVO. The
TVO shall be responsible for reviewing the content to ensure that it can appropriately be shared
to the Shared Space and other COIs that are in compliance with the user content creator's
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original content tagging's, inter-COI information sharing agreement, and all other COI and HSIN
policies. The TVO will then either approve, reject, or modify the request for sharing and forward
the content appropriately. All shared content must be tagged for"findability."No content shall
be published to the shared space, another COI, or made available to Federated users in such a
way as to violate this Charter's privacy policy, improperly disseminate PII, or be in
contravention of any COI's rules and/or procedures regarding the proper handling and
distribution of content with particular markings (e.g., the handling of Law Enforcement Sensitive
or Protected Critical Infrastructure Information information). A COI shall be free to develop and
implement any and all rules it requires to govern, manage and define the criteria, attributes and
markings necessary for sharing content from the COI to the shared space, other COIs and
Federated users.
PART 3: Applicable Laws, Regulations and Policies
3.1 Freedom of Information Act (FOIA)
How HSIN PMO and its COIs choose to respond to a FOIA request is based on the particular
facts of a FOIA request and the applicable laws. HSIN users and COIs are responsible for the
content that they publish to any element of HSIN and/or for which they retain custody and
exclusive control at any location within HSIN. HSIN users and COIs are thus subject to the
Federal, State, local, territorial and tribal information management, privacy, public disclosure (or
"Sunshine laws") and records management statutes, and/or regulations of their jurisdiction(s) for
the content that they publish and/or for which they retain custody and exclusive control.
HSIN PMO is a Data and Content Steward and is not responsible for the content that users and
COIs post to any element of HSIN and/or retain custody and exclusive control over at any
location within HSIN, under their relevant and applicable Federal, State, local, territorial and
tribal information management, privacy, public disclosure (or"Sunshine laws") and records
management statutes, and/or regulations. Each instance of a FOIA/Sunshine law request is
unique and depends on the specific content being requested and the particular law being used to
pursue the request. The HSIN PMO will always work to ensure and facilitate with the COI,
appropriate compliance with such requests, based on their particular facts, but nevertheless does
not have responsibility for the content that users and COIs post and/or retain custody and
exclusive control over. It is the duty of that COI, or COIs, to respond to FOIA requests.
A COI Sponsor may provide additional information, at its discretion, within this COI Charter, on
the Federal, State, local, territorial and tribal information management, privacy, public disclosure
(or "Sunshine laws") and records management statutes, and/or regulations which it believes are
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relevant and applicable to its COI, and all the related procedures it will follow when addressing
issues related to such laws and regulations.
3.2 Mobile Device Access
It is recommended that a user secures the devices he/she is using when accessing HSIN and
ensures such devices are secured when unattended via a locking cable, locked office, or locked
cabinet or desk.13 HS1N provides mobile device services for free, however,normal carrier rates
and fees shall still apply to the user. When a COI determines that such requirements are not
adhered to by a user(s), COIs shall report alleged violations to HSIN Security, to be addressed.
3.3 Privacy
The COI Sponsor must ensure compliance with all HSIN privacy policies as required and
appropriate, including those found in the HSIN Terms of Service JOS)14 and the HSIN R3
Privacy Impact Assessments (PIA).15
3.4 Records Management Responsibilities
HSIN is a Data and Content Steward and is not responsible for the management of the records 16
of content created, posted and/or shared by HSIN users, nor is it responsible for the compliance
of users and/or COIs with the records management laws and/or regulations that apply to their
published content and/or COIs. HSIN users and COI Sponsors are responsible for adhering to the
Federal, state, local, territorial or tribal records management laws, regulations and policies that
apply to the content which they publish and/or retain custody and control over, regardless of such
content's media format(s). Each member's content contributions will carry that user's
Federal/state/local jurisdiction laws regarding FOIA, Privacy, and Records Management.
As a matter of policy, HSIN will provide capacity for data storage for COIs for content that is up
to and no more than five (5) years in age, based on the time from a content item's last
modification date. In the event that a user becomes inactive, his or her content shall be retained
under the COI's records management policy and procedure. Content owners and/or COIs may
contact the HSIN PMO to set up alerts for COI Sponsors regarding expiring data that may be up
for deletion. After such time, content owners and/or COIs must directly provide for the archival
"HSIN 3.0 DHS Security Plan_draft_0.2,May 2,2012
14 Defines a HSIN user's basic rights,duties and privileges as a registered user of HSIN.
"Available at ww.dhs.gov/privacy.References the DHS/OPS/PIA-007 HSIN 3.0 Shared Spaces On the Sensitive but
Unclassified Network(July 25,2012)and the DHS/OPS/PIA-008 HSIN 3.0 User Accounts(July 25,2012).
"Defined in 44 U.S.C.3301 as including"all recorded information,regardless of form or characteristics,made or received by a
Federal agency under Federal law or in connection with the transaction of public business and preserved or appropriate for
preservation by that agency or its legitimate successor as evidence of the organization,functions,policies,decisions,procedures,
operations or other activities of the United States Government or because of the informational value of the data in them."(See
also 36 C.F.R. § 1222.10 for an explanation of this definition).
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of their content and records, if required under the laws and policies of their original jurisdiction.
Alternatively, on a case-by-case basis, HSIN PMO may offer additional services to COIs
regarding data transfer prior to purging if and when requested by a COI or user. However,
ultimately records management is the responsibility of content owners and/or the content
controlling COI. Per the HSIN Terms of Service, "HSIN will provide capacity for data storage
for COIs for content that is up to and no more than five (5) years in age, based on the time from a
content's item's last modification date." The FWPD records retention policy does not conflict
with HSIN's five (5) year record retention policy and procedure. In the event information is no
longer relevant to support the mission of the HSIN NCTCOG COI or is needed longer than
permitted by HSIN's five-year record retention policy, it is the responsibility of the HSIN
NCTCOG COI Site Administrator(s)to work with the appropriate data owner to remove that
information off of HSIN and provided additional storage capacity for data, as needed.
The HSIN PMO is responsible for ensuring retention of records for the content which the HSIN
PMO itself publishes and retains custody and control over on HSIN. The content published by
the HSIN PMO (e.g., HSIN Central, etc.) will adhere to NARA schedule NI-563-11-010 for
records management which states:
• Documents "published" from day-to-day operations, including the instant-messaging and
web-conferencing tool are "steady state" (normal day-to-day) and are stored for five
years and then destroyed.
• Records that are part of a Level 2 or 3 event are transferred to the National Archives five
years after the event or case is closed for permanent retention in the National Archives.
PART 4: ROLES, DUTIES, & PRIVILEGES OF THE HSIN PMO IN CONCERT
WITH THE COI
4.1 Design Standards
HSIN PMO will provide standard design templates that coincide with DHS co-branding policies
and regulations, and which adhere in full to Section 508 requirements, for use by COIs based on
their basic site development requirements. These templates contain the minimum design
requirements put forward from the HSIN PMO. Each Site Designer may configure additional
webparts, functionalities, etc., to assist in the COI's mission, but must do so in coordination and
consultation with the HSIN PMO and not in breach of any relevant, existing HSIN policy. The
HSIN PMO is not responsible for whether or not the COI's site, documents, and all other media-
uploads are Section 508 compliant. The HSIN PMO is only responsible for the documents and
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media-uploads that the HSIN PMO itself posts to and manages on HSIN Central (See Section
508 Compliance Requirements).
HSIN R3 will be organized in a new, updated manner that complements the SharePoint 2010
technological features. Therefore, all HSIN users should understand that the site design
architecture does not define the governance relationship between a COI and/or sites. A COI
Charter will identify its own governance requirements and authorities. Any "site" created under a
COI must be reviewed and approved by the COI's Sponsor.
4.2 Tools
HSIN shall provide tools for users and COIs such as virtual teleconferencing, instant messaging,
"My Site," and geospatial functionalities that support real-time, virtual collaboration among
HSIN users. All of these tools must be used in support of the purpose of HSIN and of the DHS
Information-Sharing Environment (ISE) and not for perfunctory, administrative matters with no
relation to the missions of HSIN and the ISE.
HSIN Connect is a HSIN capability that supports real-time, virtual collaboration among HSIN
users. HSIN Connect sessions are intended to support the purpose and goals of the national and
DHS ISE, be hosted by registered HSIN users. HSIN Connect sessions related to the national and
DHS ISE purpose and goals will have priority. HSIN Connect sessions involving the
communication and/or use of types of Sensitive But Unclassified (SBU) information, shall
comply with all related handling requirements, as required. If a HSIN Connect Session Host
needs to conduct a session with more than 400 users, the host must request approval from the
HSIN PMO, as outlined below(see "Exceptions Under Special Circumstance").
The HSIN PMO may consider requests for potential use of the HSIN Connect feature outside of
activities that serve the national or DHS ISE purpose and goals, and/or requests for use of the
feature involving more than 400 participants. To consider a request, a registered HSIN user may
either: (1) contact their appropriate Mission Advocate to then send the request to the HSIN
Outreach; (2) contact the HSIN Help Desk to then send the request to the HSIN Outreach; or (3)
directly contact the full-time, Federal employees of the HSIN Outreach staff. Upon receipt of the
request for approval,the HSIN Outreach shall promptly consider the request in direct
consultation with appropriate representatives of HSIN Systems Engineering, obtain the technical
opinion of Systems Engineering, and make a decision on whether to make an exception. The
decision will then be promptly communicated to the user making the request.
4.3 Customer Service and General Program Support
In general, HSIN PMO shall fulfill its duties as a Data and Content Steward and ensure a
functioning, secure system for users and COIs. Please refer to the HSIN TOS for the full
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description of the HSIN PMO's responsibility to provide customer service and general program
support to its users.
4.4 Security, Penalties, and Enforcement
The HSIN PMO has the right to uphold the integrity of the HSIN system. The COI Sponsor
acknowledges the HSIN PMO's roles and responsibilities pertaining to the security, penalties,
and enforcement processes in protecting HSIN. Therefore, if a security breach is suspected
and/or realized, HSIN reserves the right to take such actions required to ensure system integrity
and to enforce discipline on relevant parties in the action of suspension, termination, or other
means necessary.17 The HSIN PMO has the duty to report breaches to the affected parties once
such information is determined creditable. Violations of HSIN security and/or system integrity
may include, but are not limited to:
• Improper marking of content based on violation of document handling rules as
established by an investigation by, for example the DHS Inspector General;
• Acting dishonestly or unprofessionally by engaging in unprofessional behavior by
posting inappropriate, inaccurate, or objectionable content;
• "Bad Actors 18";
• Maliciously publishing inaccurate information; and
• Harassing or causing harm to another person including sending unwelcoming
communications.
Intrusion detection mechanisms exist that detect unlawful activities, users, etc. The HSIN PMO,
through its Outreach and/or Security Offices, may at any time, without notice, disable a HSIN
users account to ensure that the integrity of the system is upheld. As stated in Section 2.3
Privileged Roles, during normal operations, the COI Sponsor of a particular community, has the
validating authority to disable its user members' accounts, without consultation or approval from
the HSIN PMO. Alternatively, a COI Sponsor may also request that the HSIN PMO,through its
Outreach or Security Offices, disable a particular account. HSIN provides service capabilities on
a SharePoint 2010 platform. This platform allows for transparency and accountability for when a
user posts or publishes content. Furthermore, the "created by" function on SharePoint allows all
users who have access to this content to be able to see who has posted it. Additionally, HSIN
PMO reserves the right to use this functionality to hold users accountable for unlawful activity.
COI Sponsors may request that the HSIN PMO or HSIN Help Desk disable a user for any
suspicious activity. If the HSIN PMO identifies that a user is in violation of such policies, their
"NIST 800-53,PS-8
18 Bad actor—including but not limited to,fraudulent access with malicious intent.
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account may be revoked, terminated and/or suspended. The HSIN PMO will notify the COI
Sponsor(s) of all COI(s)to which the offender belongs. Unauthorized attempts to gain access,
upload, and/or change information on this web site is strictly prohibited and is subject to criminal
prosecution under the Computer Fraud and Abuse Act, the National Information Infrastructure
Protection Act, Title 18 of the United States Code, sections 1001 and 1030, and other applicable
Federal and state laws and regulations governing the jurisdictions where this network is used.19
HSIN will be managed in accordance with DHS Management Directive 11042.1 (Safeguarding
Sensitive but Unclassified Information), DHS Management Directive 4300.1 (Information
Technology Systems Security), DHS Sensitive Systems Policy Directive 4300A, and other
relevant policies, regulations, and laws.
Any violations of such policy can result in one or more of the following:
• Suspended or terminated access to HSIN;
• Suspension, demoted roles and/or rights, transfer, or termination of the user(s)
responsible for the violation(s);
• Escalation of issues to the appropriate authorities, outside of the HSIN PMO, for criminal
investigations and/or prosecution.
4.5 Training20
The HSIN PMO shall offer baseline training regarding the topics below; however, COI Sponsors
and users have the duty and responsibility to pursue applicable training required to meet their
own missions. Training topics provided from the HSIN PMO include:
1. Classifications and Markings--Personally Identifiable Information(PII), Sensitive
Security Information (SSI), For Official Use Only, etc. (FOLIO)
2. COI Roles/Limitations
3. Content/design standards
4. Freedom of Information Act (FOIA)
5. General Program Support (e.g., Communications, Help Desk, Mission Advocate Support,
etc.)
9 A user's further use of the HSIN system shall be upon notice that the U.S. Government may monitor and audit the usage of this
system to ensure the security of the network and to prevent its use for any purpose that constitutes a violation of law.Further use
of this system constitutes consent to such monitoring and auditing.Unauthorized attempts to gain access,upload,and/or change
information on this web site is strictly prohibited and is subject to criminal prosecution under the Computer Fraud and Abuse
Act,the National Information Infrastructure Protection Act,Title 18 of the United States Code,sections 1001 and 1030,and other
applicable Federal and state laws and regulations governing the jurisdictions where this network is used.
20 All training requirements will be designed to require the minimal time required to express essential content,while achieving
desired training ends.The HSIN Outreach Team will work with all affected parties to ensure flexibility in scheduling and
efficiency of use of training time.
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6. Knowledge Management Guidance relevant to HSIN
7. Mobile Device Access
8. Nomination/Validation Authorization
9. Privacy
10. Records Management
11. Rules of Behavior21
12. Section 508 Guidance
13. Shared Space Activities
14. Templates
15. Tools (Jabber, HSIN Connect, My Site, et al.)
16. HSIN PII Training
To the greatest extent possible,the COI Sponsor acknowledges that the HSIN PMO provided
training shall be enhanced and coordinated with COI training resources, including the use of
train-the-trainer events. HSIN PMO shall deliver a baseline understanding of the training topics
above, however, it is the responsibility of each COI Sponsor of a community to ensure its users
are properly trained on specific information required to support that mission area. Recurring and
evolving training topics will be made available to all users accessible from the HSIN Central
landing page. HSIN training material will be tailored to ensure the content is relevant to the
audience and delivered in flexible pre-recorded modules and short virtual conference training
sessions that will allow the opportunity for the trainees to ask questions and explore within their
operational context. A training delivery schedule will be established to ensure all Site Owners,
Site Designers, Content Managers, Content Approvers, and Members have attended the
appropriate courses in advance of the majority of end users. As a standard, in-person classroom
or virtual training shall be provided for Site Owners, Site Designers, Content Managers, Content
Approvers, and Members from the HSIN PMO. In addition, to accommodate users spanning the
continental U.S and its territories, the training team shall be prepared to support virtual training
for up to 25 concurrent users as required. As supplemental instruction, the training team will
provide a combination of short(15 minutes per topic) Connect casts, quick reference guides
(QRGs), and computer based training (CBTs). These modules would also include best-practice
guidance on topics such as document management and content dissemination.
21 HSIN PMO will coordinate with all COIs to ensure that all users are trained regarding rules of behavior and have accepted the
full Terms of Service and acknowledge their COI specific rights(DHS 4300A 4.1.2.b and NIST 800-53,PL-4)
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PART 5: ADDITIONAL PROVISIONS
5.1 Standard Operating Procedure (SOP) References
A COI shall develop any and all SOPs required to fully implement its Charter. Such SOPs must
be catalogued and regularly reviewed for accuracy and relevance, at a minimum, on an annual
basis. The COI shall list in this section the procedures it shall follow to develop, implement,
review, amend, and if necessary eliminate SOPS. The COI shall also provide, if possible, a listing
of its SOPS in this section. If such a listing is impractical due to the sheer volume of such SOPS,
or content sensitivity, then the COI may simply record in this section where a full catalog of
SOPS may be found.
5.2 Terms of Service (TOS) in Relation to This COI Model Charter
All COI Sponsors agree to comply with the HSIN TOS in addition to the rules provided in this
COI's Charter. Any violations, or suspicions of violation of the TOS may result in termination of
the COI. Nothing in this Model Charter shall be interpreted as limiting or contradicting the TOS.
5.3 User Directory
The User Directory shall only be used to network among other professionals and to leverage best
practices from existing users. This directory may not be used as a contact list for mass email
deliveries and or any other unsuitable activities. COI Sponsors shall assure compliance within its
COI.
5.4 Expiration / Renewal Date of Charter
The HSIN NCTCOG Advisory Group comprised of members of the FWPD, NTFC and
NCTCOG will review the provisions of this Charter on an annual basis for any necessary
modifications and/or updates. Either party (NCTCOG Advisory Group or the HSIN PMO) may
terminate this Charter by giving thirty (30) days' notice, with or without cause. Either party may
terminate this Charter by giving less than thirty (30) days' notice for good cause. Good cause
includes, but not by way of limitations, emergency; insufficient appropriations; changes in
governing state and/or Federal laws or regulations, or interpretations thereof, that render
performance hereunder by either party illegal, impractical, or impossible; or a breach of this
Charter by recipient.
This Charter shall become effective on signature of both parties.
This Charter shall continue in full force and effect for a period of one year, ending in one year
from the date of the last signature affixed by the parties below.
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5.5 Signatures
COI Sponsor: Lt. Jeff V. Keck
Signature
Date ��-:V
HSIN Program Manager
Signature
Date
OFFICIAL RECORD
CITY SECRETARY
FT.WORTH,TX
>-a
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Appendix
Definitions22
a. Community of Interest(COI) - A social community, rooted in the common information
sharing interests, requirements, and identity of a group of HSIN Users, that is technically
organized around a Site or a Site Collection, sponsored by DHS, a DHS-approved
government agency, or an existing COI who have a homeland security mission, and (i)
wish to limit access to certain information to those within that community, and (ii) are
able to provide independent management of a COI and/or Site in accordance with the
standards and policies of the HSIN PMO. All COIs must have a Charter, a formal
governance structure and a management structure.23 A user is accountable to the rules of
every COI that they are a part of.
b. Critical Infrastructure Information (CII) - Critical infrastructure information means
information not customarily in the public domain and related to the security of critical
infrastructure or protected systems. 24
c. Data and Content Steward - The party responsible (HSIN PMO) for acting as the
conduit between an information technology solution and the business portion of an
enterprise that actually owns, consumes and shares content on the system, with both
decision support and operational help. The Data and Content Steward ensures
development of an information sharing platform/capability that allows the content on a
system to be used to its fullest capacity. The Data and Content Steward does not have
responsibility for the content that users and COIs post to any element of HSIN and/or
retain custody and exclusive control over at any location within HSIN, under their
relevant and applicable Federal, State, local, territorial and tribal information
management, privacy, public disclosure (or"Sunshine laws") and records management
statutes, and/or regulations.
d. For Official Use Only (FOLIO) - The marking instruction or caveat"For Official Use
Only" will be used within the DHS community to identify sensitive but unclassified
(SBU) information that is not otherwise specifically described and governed by statute or
regulation.25
22 These definitions are intended as a baseline of common,critical terms.A COI shall be free to add additional terms for
definition as required in coordination with the PMO.
23 HSIN Memorandum of Understanding Template 12-27-09
24 MD 11042.1
2s DHS Directive 4300A,February 12,2016,pg. 160.The term sensitive information as well as others such as For Official Use
Only(FOUO)and Sensitive But Unclassified(SBU)will no longer be used upon implementation of 32 CFR 2002,which will
require use of the term Controlled Unclassified Information(CUI).
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e. Homeland Security Information Network(HSIN) - HSIN is the Secretary's designated
platform for sharing of SBU/Controlled Unclassified Information (CUI) information
between DHS and all homeland security missions, partners and jurisdictions. This Model
Charter and the related HSIN Terms of Service apply to a user's and COI's use of HSIN,
on HSIN, while accessing HSIN.
f. HSIN Program Management Office (PMO) - The administrative agency responsible
for the management, operation and maintenance of all aspects of HSIN in coordination
with the whole community of HSIN stakeholders.
g. HSIN Program Manager- The leader of the HSIN PMO.
h. HSIN User- An individual that, based on his or her credentials and other attributes, has
been granted membership to HSIN and one or more HSIN COIs.
i. Law Enforcement Sensitive (LES)26 - Information that is unclassified information
originated by agencies with a law enforcement mission that may be used in criminal
prosecution and requires protection against unauthorized disclosure to protect sources and
methods, investigate activity, evidence, or the integrity of pretrial investigative reports.
Any law enforcement agency employee or contractor in the course of performing
assigned duties may designate information as LES if authorized to do so pursuant to
department specific policy and directives.27
j. My Site (aka My HSIN) - An individual user's profile page within HSIN, not requiring a
governance structure, management structure, nor formal relationship to any COI.
k. Open Source - Open-source intelligence (OSINT) is intelligence that is produced from
publicly available information and is collected, exploited, and disseminated in a timely
manner to an appropriate audience for the purpose of addressing a specific intelligence
requirement. (National Defense Authorization Act FY 2006, Public Law 109-163,
Subtitle D, section 931 (a)(1)).
1. Personally Identifiable Information (PII)28 - Any information that permits the identity
of an individual to be directly or indirectly inferred, including any other information that
is linked or linkable to that individual regardless of whether the individual is a U.S.
Citizen, legal permanent resident, visitor to the U.S., or employee or contractor to the
Department (examples: SSN, driver's license or state identification number,passport
number, Alien Registration Number, or financial account number)
26 This definition is referenced at the direction of DHS Security. Should a COI have an alternative definition of LES,it should
consult with the HSIN PMO regarding its potential inclusion.
2'ODNI CAPCO Register of Markings
28 Handbook for Safeguarding Sensitive Personally Identifiable Information(PII)at the Department of Homeland Security,
March 2012,http://www.dhs.gov/xlibrary/assets/privacy/privacy guide spii handbook.pdf
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m. Portal - HSIN and its network of consolidated, migrated, interoperable information
sharing platforms, designed to answer the information sharing requirements of the whole
community of HSIN stakeholders.
n. Protected Critical Infrastructure Information (PCII) - Protected Critical
Infrastructure Information is a subset of CII that is voluntarily submitted to the Federal
Government and for which protection is requested under the PCII program by the
requestor29. PCII will be shared only for the Homeland Security purposes specified in 6
U.S.C. 133 (Section 214 of the Homeland Security Act), and in no event for other
collateral regulatory purposes.
o. Publish - The act of posting, delivering, uploading or otherwise enabling the display of
content to and within HSIN by a user, COI or other authorized party. Publication in HSIN
can occur in a variety of forms, including by a User within a COI, by a COI's TV030 into
the Shared Space, and other forms.
p. Records - "[A]11 recorded information, regardless of form or characteristics, made or
received by a Federal agency under Federal law or in connection with the transaction of
public business and preserved or appropriate for preservation by that agency or its
legitimate successor as evidence of the organization, functions, policies, decisions,
procedures, operations or other activities of the United States Government or because of
the informational value of the data in them" (44 U.S.C. § 3301). (See also 36 C.F.R. §
1222.10 for an explanation of this definition)
q. Sector -
i. Federal - The national, central government of a federated state, such as that of the
United States of America.31
ii. International - Transcending national boundaries or viewpoints, beyond the
international border of a home-state.32
iii. Private - The area of the nation's economy under private rather than governmental
control.33
iv. State/Local/Territorial - The public, governing authorities of jurisdictions below
that of the national, central government of a federated state.34
V. Tribal - The organ of internal self-government of a recognized U. S. Indian tribe,
since the Indian Reorganization Act of 1934.35
29 MD 11042.1
30 TVO—A collateral duty of a registered HSIN user,whose responsibilities include approving and disseminating documents
outside of the original Site and/or work area.
31 Collins English Dictionary,2009
12 Collins English Dictionary,2009
33 Random House Dictionary,2012
3a Random House Dictionary,2012
35 OED.com,2012
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r. Sensitive Information (formerly Sensitive but Unclassified (SBU)) -Any information,
which if lost, misused, disclosed, or, without authorization is accessed, or modified, could
adversely affect the national or homeland security interest, the conduct of Federal
programs, or the privacy of individuals, but which has not been specifically authorized
under criteria established by an Executive Order or an Act of Congress to be kept secret
in the interest of national defense, homeland security or foreign policy.36
s. Sensitive Personally Identifiable Information (SPIT) - PII which if lost, compromised,
or disclosed without authorization could result in substantial harm, embarrassment,
inconvenience, or unfairness to an individual. Examples include Social Security numbers,
Alien Registration Numbers, criminal history information and medical information.37
t. Sensitive Security Information (SSI) - Information obtained or developed in the
conduct of security activities, including research and development.38
u. Site - A digital environment within HSIN intended to support information sharing
between and amongst individual users and a COI. A Site is a technical solution that
consists of a data repository, visual elements, administration, and every other core
element of the functionality and experience for the user. Visually, a Site is represented as
one or more Web pages, lists, and Web Parts.39 Organizationally, a Site is a sub-unit of a
COI. Thus, a Site within HSIN, shall not require a formal Charter, nor its own formal
governance structure. However, a Site shall have a clearly defined relationship to a
governing COI. That relationship must be described in full in the governing COI's
Charter, including a description of the Site's purpose, how it advances the mission and
purpose of the governing COI, and how it is to be managed.A Site, in and of itself, shall
not be confused with a larger, socially-based, COI.
v. Site Collection(s) - A Site Collection is a group of web sites that have the same owner
and share administration settings within a COI.
w. Unclassified - Any information that has not been properly classified pursuant to
Executive Order 13526, "Classified National Security Information,"the Atomic Energy
Act of 1954, as amended, or any predecessor or successor issuances.
36 DHS Sensitive Systems Policy Directive 4300A,February 12,2016,pg. 108.The term"sensitive information"will no longer
be used upon implementation of 32 CFR 2002,which will require use of the term Controlled Unclassified Information(CUI).
3'DHS Sensitive Systems Policy Directive 4300A,February 12,2016,p. 164.
38 49 CFR§ 1520.5.
39 Cardarelli,Mauro,Susan Hanley, Scott Jamison.Essential SharePoint 2010.Pearson Education.2011.Pg.65.
Homeland Security Information Network(HSIN) Page 136
APPROVED AND AGREED CITY OF �d�• .. ,GfiO
FORT WORTH:
ATTEST:
By:
Jesus J. Chapa By:
Assistant City Manager Maty J.Kays
-) Gf City Secretarymlke
�XAS f
Date: C Date:
:7 ��
APPROVAL RECOM
l Form 1295 Certification No: NOT REQUIRED
Chief Joel F. Fitzgerald This agreement does not require City Council
Chief of Police approval.
Ic-�J 2�,
Date:
CONTRACT COMPLIANCE MANAGER
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all performance
and reporting requirements.1 01
may,
oo
Je V.Ke
Lieutenant
Date:
APPROVED AS TO FORM AND LEGALITY:
By: 0
Matt Murray
Assistant City Attorney
Date: -3�-
CONTRACT AUTHORIZATION:
No M&C Required OFFICIAL RECORD
CITY SECRETARY
FT.WORTH,TX
Homeland Security Information Network(HSIN) Page 37