HomeMy WebLinkAboutContract 514503� 1 - C RETp.R Y 5
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VENDOR AGREEMENT
COMPREHENSIVE ENERGY ASSISTANCE PROGRAM
The purpose of the Comprehensive Energy Assistance Program ("CEAP") funded from the Low -
Income Home Energy Assistance Program ("LIHEAP") grant is to maintain an energy supply to
heat and cool the residences of eligible low-income clients.
The Energy Services provider, (or "Vendor,") agrees to honor the purpose of the CEAP grant
and to accept pledges of payment from CEAP agencies only for certified customers to whom
Vendor continues to provide energy services. The Energy Assistance Provider, (or "Agency",)
agrees to make payments only for eligible low-income clients.
This vendor agreement is by and between:
Citv of Fort Worth and
Energy Assistance Provider (Agency)
Infinite Electric LLC
(Vendor)
Vendor and Agency agree to assist customers in the following counties: Taym vlfi r Ou n1
This agreement shall be effective from the 16th day of October for a period not to exceed two
years from the effective date. Either party may terminate this agreement by written notice.
Such written notice of termination shall not affect any obligation by either party incurred prior to
the receipt of such notice. Notice shall be sent via certified mail with return receipt requested.
Infinite Electric LLC
(Vendor Name)
PO BOX 660905, Dallas, TX 75266-0905
(Vendor Mailing Address)
ck -Ford- V)J rth Nei hborhood Services D-eaar-finent
(Age cy Name)
000 Texas Sireet, Fli-'r+ Nolrih, TA 3 @�
(Agency Mailing Address) '
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Revised December 2017
The Agency named above represents and warrants to Vendor that it is a subrecipient of the
Texas Department of Housing and Community Affairs ("TDHCA") and as such is authorized and
has received funding from the TDHCA to provide bill payment assistance service for eligible
low-income households.
The Vendor named above represents and warrants that it will apply any payments received from
Agency to the account of the customer that the Agency has determined to be eligible under the
CEAP guidelines and such is a "Certified Customer".
Vendor will, with reference to a Certified Customer:
Extend the CEAP applicant's energy service for up to five business days while the
Agency determines whether the CEAP applicant is eligible pursuant to the CEAP
guidelines.
• Upon accepting pledge from Agency for Certified Customer, continue or restore energy
service to Certified Customer with no increases in charges, service charges or other
charges affecting the total cost of the bill, except as allowed by the stated tariff cost
registered with the Public Utility Commission "PUC" and/or Texas Railroad Commission.
In the event the full past due balance is not paid by the Agency, the Certified Customer
must pay the remaining balance on or before the disconnect date stated in the
customer's Disconnect Notice required by PUC regulations in order to avoid
disconnection or be eligible for reconnection. Nothing in this agreement requires the
Vendor to reconnect the customer upon receipt of a pledge that does not cover the full
past due balance or if the customer has already been disconnected by the time the
pledge is received by the Vendor.
• Invoice the Certified Customer in accordance with Vendor's normal billing practices
• Upon verbal or written request from Agency, provide at no cost to the Agency the
Certified Customer's billing and usage history for previous twelve months, or available
history plus monthly estimates if less than twelve months of billing history and usage is
available. Vendor will transmit such billing history via electronic mail or facsimile as
soon as possible, but no later than forty-eight hours following the request.
• Work with Agency and Certified Customer to explore the feasibility of offering flexible
payment arrangements that may include, without limitation, waiving security deposits,
reconnect fees, application fees, and all other fees whenever possible.
• Not discriminate against Certified Customer in price or services, including the availability
of deferred payment plans, level or average payment plans, discount, budget, advance
payment or other credit plans.
• Not refuse to provide energy service or otherwise discriminate in the marketing and
provision of energy service to any Certified Customer because of race, creed, color,
national origin, ancestry, sex, marital status, lawful source of income, level of income,
disability, financial status, location of customer in an economically distressed
geographic area, or qualification for low-income or energy -efficiency services.
Revised December 2017
Allow Agency forty-five days from the date of the pledge to forward payment to the
Vendor. Vendor agrees not to consider the portion of the Certified Customer's account
to be paid by the Agency delinquent if said payment is received within the above
mentioned forty-five day period and Vendor is provided with a verbal or signed pledge
from the Agency within forty-five days of identifying a Certified Customer.
• Not interrupt service if Certified Customer is eligible under PUC regulations, orother
state agency regulations (as applicable), and enters into an agreement with the Vendor
concerning how the Certified Customer will pay the balance owed Vendor and the
Certified Customer is meeting the obligation under such agreement.
• If the Agency has paid for an initial deposit or similar refundable instrument, upon the
termination of service to the Certified Customer, the Vendor shall return funds including
interest (after any balance owed) to the Agency in accordance with PUC regulations or
other state agency regulations (as applicable).
The Agency will:
• Obtain written permission for Agency to request and have access to customer
information, including confidential or personal account information, credit and payment
history, from customers seeking Agency's assistance. Social Security numbers are not
required for the CEAP program and may not be disclosed to Agency.
• Provide to Vendor, at Vendor's request, customer's written permission for Agency's
access to customer information as stated above.
• Not provide pledges on behalf of a Certified Customer to Vendor without having
adequate funds to pay such pledge.
• Pay pledges within forty-five days of making pledge to Vendor.
• Determine if a customer is a Certified Customer within five days of contacting Vendor.
• Provide Vendor a list of names, telephone numbers and e-mail addresses of Agency
staff designated to make pledges on behalf of the Agency and Certified Clients, if
requested from Vendor.
The terms of any confidential transaction under this agreement or any other information
exchanged by the Agency and Vendor relating to any transaction shall not be disclosed to any
person not employed or retained by the Agency or Vendor, their affiliates, or brokers, except tc
the extent disclosure is 1) required by law; 2) necessary to disclose to the other party in
connection with a dispute between the parties; 3) otherwise permitted by written consent of the
other party; 4) required by guarantors to be disclosed; 5) information which must be disclosed
to a third party to transmit energy; 6) to meet reliability council, regulatory, administrative,
judicial, governmental, or regulated commodity exchange requirements where necessary; or 7)
of information which was or is hereafter in the public domain (except by breach of this
Agreement).
Revised December 2017
The Vendor acknowledges that in accordance with Chapter 2270 of the Texas Government Code,
the Agency is prohibited from entering into a contract with a company for goods or services unless
the contract contains a written verification from the company that it: (1) does not boycott Israel; and
(2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company"
shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government
Code. By signing this contract, the Vendor certifies that Vendor's signature provides written
verification to the City that Vendor. (1) does not boycott Israel; and (2) will not boycott Israel
during the term of the contract.
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Authorized Vend("ignature
Typed Name of Authorized Signature
Ph:877-604-3489 Fax:866-427-7845
Vendor (Area Code) Telephone Number
Primary: Care@InfiniteEnergy.com
Vendor Email Address
CITY OF FORT WORTH, TEXAS:
Fernando Costa
Assistant City Manager
APPROVED AS TO FORM AND LEGALITY:
By: to ..2 33 -%
Matt Murray
Assistant City Attorney I
ATTEST-
.
By, IZM-4-7
ajL(—
Ma y J. Kfayser
Cit Secretary
Contract Authorization:
M&C: N/A
Date Approved: N/A
Date
CF C
Title
Backup: Regulatory@InfiniteEnergy.com
112.5118
ate
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Revised December 2017
CONTRACT COMPLIANCE MANAGER:
By signing below, I acknowledge that I am the person responsible for the monitoring and administration
of this contract, including ensuring all performance and reporting requirements.
r r
r
Sonia Singleton
Assistant Director
OFFICIAL RECORD,
CIV SECRETARY
FT. WORTH, TX
Revised December 2017