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Contract 51634
CITY SECRETARY CONTRACTNO. =-j_-�� QUALIFIED MANAGEMENT AGREEMENT BETWEEN THE CITY OF FORT WORTH o� AND TRAIL DRIVE MANAGEMENT CORPORATION FOR MANAGEMENT AND OPERATION OF CERTAIN PARKING FACILITIES This Qualified Management Agreement("Agreement") is made and entered into this day of .« •�, 2018, by and between the City of Fort Worth, a home-rule municipal corporation of the State of Texas ("CITY"), acting by and through Susan Alanis, its duly authorized Assistant City Manager, and Multipurpose Arena Fort Worth, d/b/a Trail Drive Management Corp., a Texas non-profit corporation, ("OPERATOR"),acting by and through Matt Homan,its duly authorized President.CITY and OPERATOR are each individually referred to herein as a"party"and collectively referred to as the"parties." WITNESSETH: WHEREAS, OPERATOR provides or makes available certain services to meet the needs of both tenants and users of CITY's facilities,including the Will Rogers Memorial Center("WRMC"); WHEREAS, Parking Services (as hereinafter defined) are an integral part of the success of the WRMC; WHEREAS,the parties agree that sharing Parking Facilities as allowed under this Agreement will create a cohesive parking environment allowing parkers to have a first class,positive customer experience attending events; and WHEREAS, the parties agree that the sharing of parking spaces at the Parking Facilities in accordance with this Agreement is not expected to result in either parry achieving less revenue than it would have received had it only parked vehicles at its own Parking Facilities; NOW THEREFORE, in consideration of the covenants and agreement hereafter set forth, the parties hereto agree as follows: 1. TERM 1.1 This Agreement shall be effective on execution by both parties and shall address and govern services provided for a period of ten(10)years, commencing February 10,2019("Commencement Date") and ending February 9, 2029 (the "Initial Term"). Notwithstanding, OPERATOR agrees to begin coordination of a smooth transition with CITY and its current parking operator under the terms and conditions of this Agreement, which coordination shall begin on December 12, 2018, and end on January 10, 2019 ("Transition Period"). On the Commencement Date, OPERATOR will be responsible for all Parking Services(as hereinafter defined). 1.2 In addition to the initial term hereof,this Agreement may be renewed up to two (2)times for five- year periods (each a"Renewal Term") on the same terms and conditions,provided a party does not notify the other party nine(9)months prior to the conclusion of the applicable Term(as hereinafter defined)of its intent to not renew the Agreement. The Initial Term and each Renewal Term may be referred to individually and collectively as a"Term." In the event the OPERATOR is requested to continue operation Execution Copy 12/7/2018 OFFICIAL RECORD CITY SECRETARY of the Parking Facilities after expiration of the Term and OPERATOR agrees to the same,such continuance shall be month-to-month on the same terms and conditions. 1.3 The Agreement is subject to termination during any Term as hereinafter provided. 1.4 Notwithstanding anything to the contrary contained in the Agreement, OPERATOR will manage the Parking Facilities for eleven(11)months out of each year of the Term. One(1)month of each year of the Term, the CITY leases the Blue Parking Facilities (as hereinafter defined) to the Southwestern Exposition and Livestock Show and OPERATOR will not need to manage the Parking Facilities for the City during that time. OPERATOR agrees to coordinate with CITY as may be necessary to allow for a smooth transition to and from the Southwestern Exposition and Livestock Show each year. 2. DESCRIPTION OF SERVICES 2.1 OPERATOR's Services. OPERATOR has control of the green parking garages and lots depicted on Exhibit A, incorporated herein and made a part of this Agreement, and, under this Agreement, OPERATOR shall provide Parking Services to CITY for designated parking garages and lots at WRMC depicted in blue on Exhibit A(individually, a"Parking Facility," and collectively, "Parking Facilities")in a manner satisfactory to CITY and consistent with that level of care and skill ordinarily exercised by members of the parking services profession currently practicing in the same locality under similar conditions, as outlined in this Agreement and the following documents attached as Exhibit B, incorporated herein and made a part of this Agreement(such services, "Parking Services"): (i)CITY's Request for Proposal dated March 27, 2018 ("RFP"); (ii) OPERATOR's bid response ("Bid Response"); and (iii) CITY's addendum to the RFP, request for clarification, and OPERATOR's response to CITY's request for clarification (collectively "Other Documents"). If the need arises to interpret this Agreement and/or Exhibit B, the parties may refer to these documents to interpret the parties' intent and the order of precedence among these documents shall be: this Agreement, RFP, Bid Response, and Other Documents. Any conflict within or among these documents shall also be resolved using the same order or precedence. For purposes of this Agreement, OPERATOR's Parking Facilities are referred to as "Green Parking Facilities," and CITY's Parking Facilities are referred to as"Blue Parking Facilities." 2.2 The parties agree that they will at all times work in good faith under this Agreement and will coordinate through the appropriate staff to ensure that the Parking Facilities are managed and maintained to provide a first class,positive customer experience. a. OPERATOR will coordinate with CITY regarding expenses related to clean-up after CITY events, and CITY may supplement clean-up activities with CITY staff to assist with minimizing expenses. b. CITY will provide OPERATOR a list of its equipment such as golf carts,radios, security cameras, etc.that it currently owns and utilizes for operation of the Blue Parking Facilities and will make available for OPERATOR's use. CITY will coordinate with OPERATOR to acquire any additional equipment that may be necessary to provide first class Parking Services. If additional equipment needs to be purchased,the parties will work together to identify the necessary equipment and a funding source for purchasing the equipment. C. Signage will be installed by OPERATOR as agreed to between the parties. The costs associated with the signage must first be approved by CITY in writing, and OPERATOR 2 Execution Copy 12/7/2018 will be allowed to deduct the cost of such signage as an Operating Expense(as hereinafter defined)in accordance with the Approved Budget(as hereinafter defined). d. The parties agree that they will coordinate in developing a daily,weekly, monthly, and/or annual checklist of items that both parties agree should be done by OPERATOR in the performance of the Parking Services as identified in the checklist. 2.3 Except for daily,overnight closures of the Blue Parking Facilities,OPERATOR may not close any Blue Parking Facilities without first obtaining CITY's written permission. 2.4 OPERATOR and CITY will work together to set pricing for all events in a manner that adjusts parking fees in response to market conditions and competition up to the maximum authorized by CITY's City Council. OPERATOR shall not charge parking rates exceeding those authorized by CITY's City Council at the Blue Parking Facilities except as authorized in this Section 2.4. The CITY and OPERATOR will occasionally trade use of Parking Facilities on a temporary basis to provide ample parking for trailers, RVs,trucks and vehicles attending WRMC events and to allow corresponding use of Blue Parking Facilities for non-WRMC events. Thus, if OPERATOR uses the Blue Parking Facilities for guests attending OPERATOR's events, OPERATOR is authorized to set the parking rates for those vehicles. If OPERATOR uses the Green Parking Facilities for guests attending CITY's events, OPERATOR must charge rates set by CITY in accordance with this Agreement. 2.5 OPERATOR shall work closely with the Director of the Department of Public Events or his designees,hereinafter referred to as"Director,"in the performance of any and all related tasks required by the Director in order to fulfill the intent of this Agreement. The Director may require OPERATOR to meet weekly or monthly with appropriate CITY staff to discuss coordination of the Parking Facilities, infrastructure needs,and budget related issues under this Agreement. 2.6 OPERATOR shall deliver all aspects of the Parking Services in accordance with this Agreement and Exhibit B, including but not limited to, maintenance, revenue collection and control, parking enforcement,and staffing. 2.7 OPERATOR will comply with all safety standards for its employees. OPERATOR represents that all of its employees and subcontractors who perform Parking Services shall be qualified and competent to perform the Parking Services. From time to time CITY may notify OPERATOR regarding any employee or subcontractor that the CITY finds unacceptable and request such employee or subcontractor not be allowed to work on Blue Parking Facilities, provided, however, that CITY must identify the reason(s) it finds any such individual unacceptable. OPERATOR will make a good faith effort to address CITY's request in a timely manner. CITY may also note additional issues with employees or subcontractors on the evaluation outlined in Section 2.8 of this Agreement. 2.8 On a regular basis established by the CITY, CITY will evaluate the OPERATOR's performance on a form promulgated by CITY. OPERATOR must coordinate and cooperate with CITY during the evaluation process. If OPERATOR's performance is not satisfactory, as determined in the sole discretion of the CITY, OPERATOR must immediately correct any deficiencies in its performance under this Agreement. 2.9 Routine Maintenance,Repairs,Improvements and Deferred Maintenance. 3 Execution Copy 12/7/2018 a. CITY will be responsible for routine maintenance and regular repairs of the Blue Parking Facilities, including striping of the parking lots, and will be responsible for the expenses related thereto. b. CITY and OPERATOR staff will coordinate to ensure OPERATOR understands what maintenance services and activities it may request under a CITY contract or when it may competitively procure additional maintenance services on behalf of CITY. Any procurement OPERATOR performs on behalf of CITY must be done in accordance with Texas law and all CITY's policies. The contracted services identified in the Bid Response will not be paid by CITY nor attributed as an expense by OPERATOR. Rather, CITY provides such contracted services under CITY's existing, separate contracts, and OPERATOR will coordinate the use of CITY's vendors (individually, a "Vendor" and collectively, "Vendors") when performing work for such contracted services. CITY will pay for such contracted services directly under its existing Vendor contracts. In an emergency situation, OPERATOR will first attempt to use Vendors to perform any necessary maintenance or repairs to the Blue Parking Facilities; however, if such is not practical, OPERATOR may procure another party to perform the same but OPERATOR must first receive CITY's prior approval. CITY will designate a contact to be available twenty-four (24) hours per day to provide OPERATOR with necessary approval. For example, if the air conditioning goes out of service during an event, OPERATOR will contact the appropriate Vendor9s). If a CITY Vendor is unavailable to perform the required service, OPERATOR will contact CITY for approval to use another party. If CITY approves, OPERATOR may consider the expenses for the service as "Emergency Expenses" and an Authorized Offset as contemplated at Section 3.10 of this Agreement. If OPERATOR fails to receive CITY's approval, CITY will not be obligated to reimburse OPERATOR for such expenses, and thus, will not treat the expenses as an "Emergency Expense." Notwithstanding the foregoing, CITY may choose to reimburse OPERATOR, and treat the expenses as an "Emergency Expense" if, in the CITY's sole discretion, OPERATOR used its prudent judgment to make necessary repairs under an emergency situation where not doing so would interfere with the safety of the public or the ability to have events and the reason for the emergency occurs within a reasonable time prior to an event or during an event. C. Utility costs for the Blue Parking Facilities will be paid directly by CITY, except OPERATOR will be responsible for porter services associated with garbage collection at the Blue Parking Facilities. d. OPERATOR and CITY shall coordinate to identify potential improvements in the Blue Parking Facilities. CITY shall ultimately determine whether it will pay for any improvements in the Blue Parking Facilities. e. CITY agrees to coordinate with OPERATOR to facilitate an agreement through CITY's Park and Recreation Department to improve landscaping in and around the Parking Facilities as may be necessary, but CITY, in its sole discretion, will determine which landscaping needs it will pay for and perform. f. CITY is not compensating OPERATOR for the First Class Parking Standards Upgrades outlined in the Bid Response in an amount of$283,450.00. The parties agree that the Parking Facilities have deferred maintenance, and OPERATOR shall not be considered in 4 Execution Copy 12n12018 violation of this Agreement due to the outstanding deferred maintenance. OPERATOR and CITY will work together to identify the deferred maintenance and will create a plan to address the deferred maintenance within five(5)years of the Commencement Date. 2.10 Resale or buy out of Parking Facilities or the use of the Parking Facilities for vendors will be coordinated between CITY and OPERATOR in advance,and revenue from the foregoing will be distributed to the party generating the event. OPERATOR will ensure that vendors renting out the Blue Parking Facilities are prohibited from reselling the parking spaces. 2.11 The parties acknowledge that OPERATOR may not be the direct owner of the Green Parking Facilities offered for CITY use under this Agreement. Notwithstanding, OPERATOR agrees that it has entered into any and all necessary agreements to offer CITY use of the Green Parking Facilities under this Agreement. OPERATOR also represents that it has authority to agree to revenue sharing on the Green Parking Facilities. 2.12 OPERATOR and CITY agree that they will coordinate all event parking through planning,signage, etc. to maximize the use of the Parking Facilities in a prudent manner as well as offering a first class, positive customer experience. Regardless of the Parking Facility used, all revenue collected for each respective parker at a Parking Facility will be considered the revenue of the party responsible for the event generating the parking regardless of the owner of the respective Parking Facility. OPERATOR will ensure that every guest of the Parking Facilities is asked to identify the event the guest will attend,and the revenue will be credited to the party responsible for the event. If the OPERATOR does not have a staff person working at a Parking Facility to ask guests which event the guest will attend, the revenue shall be credited to the owner of the Parking Facility. 2.13 OPERATOR agrees to provide CITY necessary parking for trailers and RVs on Green Parking Facilities. All trailer and RV parking will be coordinated so that the OPERATOR's and CITY's events are not negatively impacted. For example, if the CITY has an event that requires trailer and RV parking, OPERATOR will coordinate the parking needs of all events on campus and provide the CITY event parking to be close to the events if it does not negatively impact other events on the campus. If OPERATOR needs to use off-site parking, such use will be coordinated with CITY in advance. This Section 2.13 and this Agreement generally are not intended to require OPERATOR to prioritize CITY's event parking over OPERATOR's event parking. 2.14 OPERATOR acknowledges that CITY may be contractually obligated to provide specific parking, and OPERATOR will work with CITY to ensure CITY's compliance with contract obligations. CITY will notify OPERATOR of all existing obligations of this nature and will obtain approval from OPERATOR prior to entering into any future contracts obligating the Parking Facilities. 2.15 CITY will manage parking for RVs attending its event, including situations where RVs need to park on Green Parking Facilities. Unless otherwise agreed to in advance of an event, the costs associated with CITY operating the RV parking services is the sole responsibility of CITY. CITY will coordinate with OPERATOR to identify the Green Parking Facilities to be used for RV parking. CITY is responsible for collecting all revenue generated from RV parking for guests attending its events and shall retain all RV parking revenue. CITY and OPERATOR may discuss ways to improve the customer experience for RVs such as the use of technology. 5 Execution Copy 12/7/2018 3. FINANCIAL MATTERS 3.1 Management Fee. CITY will compensate OPERATOR a management fee of THREE THOUSAND DOLLARS($3,000.00)per month for the Parking Services(the"Management Fee"),with no Management Fee payable for the month the CITY leases the Parking Facilities to the Southwestern Exposition and Livestock Show each year under the Term(see Section 1.4). 3.2 Operating Expenses. Operations of the Parking Facilities will be budgeted and paid for on the basis of the CITY's fiscal year, which begins on October 1 and ends on September 30. In addition to the Management Fee,CITY agrees to compensate OPERATOR for OPERATOR's provision of labor,materials, supplies, equipment, maintenance of equipment, Insurance Amount (as hereinafter defined) and all other services necessary to perform the Parking Services. CITY shall pay OPERATOR said compensation in accordance with the approved,budgeted operating expenses for the then-current fiscal year(the"Approved Budget") (and said operating expenses, each an "Operating Expense," and collectively "Operating Expenses"). The Approved Budget for the fiscal year from February 10, 2019, through September 30, 2019, is attached hereto as Exhibit C and incorporated herein and made part of this Agreement. No approved budgeted Operating Expense item shall be exceeded by more than five percent (5%) per line item without authorization from the CITY. If at any time during the fiscal year covered by an Approved Budget it appears to OPERATOR that the actual total of all Operating Expenses likely to be incurred during said period will exceed the Approved Budget's projected total by more than five percent(5%),OPERATOR shall promptly so advise CITY, and CITY and OPERATOR shall jointly discuss what actions, if any, could be taken to minimize the Operating Expenses without substantially impairing the operation of the Parking Facilities. It is contemplated that Operating Expenses will include fifty percent (50%) of reasonable maintenance contracts and other expenses to maintain equipment purchased by OPERATOR to utilize for the Parking Facilities so long as such expense has been approved in advance by CITY. The anticipated equipment to be purchased by OPERATOR is outlined in the attached Exhibit D incorporated herein and made a part of this Agreement 3.3 Estimated Operating Expenses. For each fiscal year of the Agreement beginning on or after, October 1, 2019, OPERATOR shall submit a proposed budget of Operating Expenses no later than the immediately preceding March 14. CITY will review the proposed budget and present its recommendation to City Council in order to be included in the authorized budget of the CITY. The CITY's City Council will be the sole authority relating to the Approved Budget for each fiscal year. 3.4 Certain Expenses. a. OPERATOR shall only charge CITY for its expenses associated with the Parking Services and only for the CITY's pro-rata share. CITY shall not be responsible for any costs associated with Green Parking Facilities, except as may be necessary for personnel expenses associated for CITY events. b. OPERATOR will ensure that all time for expenses related to its employees, contractors, or subcontractors will be attributed as an expense to CITY only for actual Parking Services. C. OPERATOR may not treat as an Operating Expense more than fifty percent(50%) of the employee costs for its Parking Services Manager working under this Agreement. OPERATOR shall not attribute as an Operating Expense any overtime of employees 6 Execution Copy 12/ INH unless such overtime was pre-authorized by CITY and all regular hours and overtime hours are performed for CITY events. d. CITY reserves the right to prohibit OPERATOR from treating as an Operating Expense any services CITY believes, in its reasonable discretion, has been incurred by OPERATOR in violation of this Section 3.4. 3.5 CITY agrees to pay OPERATOR a one-time payment of$9,500.00 as start-up costs,which shall be invoiced by OPERATOR and paid by CITY upon execution of this Agreement. This payment can be used to cover OPERATOR's costs during the Transition Period. 3.6 Account Structure. a. OPERATOR will establish the account structure set forth on Exhibit G, and made a part of this Agreement ("Account Structure"), to be used solely for the operation, revenue, expenses, and improvements associated with the Parking Facilities (with the various accounts collectively referred to as the "Accounts"). OPERATOR will maintain the Account Structure throughout the Term, with all such funds in the Accounts being dedicated solely for the operation, revenue, expenses and improvements associated with the Parking Facilities. Any change to the Account Structure will require CITY approval, not to be unreasonably withheld. b. OPERATOR will deposit any and all revenue collected from the Blue Parking Facilities into the account designated as"City Funds Operating Account"on the Account Structure and referred to herein as the same. As depicted in the Account Structure, the City Funds Operating Account will be a Zero Balance Account and revenue will be automatically swept to the account designated as "Main Account Operating Account" and referred to herein as the same. C. Any funds in the City Funds Operating Account and the Main Account Operating Account shall at all times be maintained, expended, deposited, disbursed, and disposed of in accordance with the terms of this Agreement, of all state laws including, but not limited to, Texas Government Code Chapters 2256 and 2257 requiring specific collateralization or investment of CITY funds, of the Fort Worth City Code, and of all financial policies adopted by CITY. OPERATOR's failure to adhere to any law or policy related to funds in the City Funds Operating Account and the Main Account Operating Account collected on behalf of the CITY as identified in an audit shall entitle the CITY to demand immediate payment of all revenue originally deposited to the City Funds Operating Account that have not been settled as contemplated at Section 3.10 of this Agreement("Unsettled Revenue"); provided,however,that in the event CITY demands such payment, CITY may, in its sole discretion, opt to have OPERATOR continue to provide Parking Services on an invoice reimbursement basis as determined by CITY. OPERATOR agrees that it will, and CITY agrees that OPERATOR may, remit funds to CITY from time to time in an effort to maintain an account balance that does not exceed the Federal Deposit Insurance Corporation("FDIC")insured levels,if such FDIC insurance applies to the Main Account Operating Account, requiring certain collateralization under Texas Government Code Chapter 2257; however, failure to remit such funds shall not relieve OPERATOR of its obligations to comply with collateralization requirements of state or local law or CITY 7 Execution Copy 12/7/2018 policy. Any interest earned on the money in the City Funds Operating Account and the Main Account Operating Account related to City net revenue shall be credited to CITY. OPERATOR shall ensure that its two Board of Directors appointed by CITY are each an authorized signatory to the City Funds Operating Account and shall receive all account statements for the City Funds Operating Account. OPERATOR shall ensure signatories or their designees have real-time,read-only access to computer systems containing information regarding the City Funds Operating Account Structural changes to the City Funds Operating Account shall require the consent of one authorized signatory. The foregoing,however,does not prevent OPERATOR from utilizing the City Funds Operating Account consistent with this Agreement without the consent of such authorized signatory. The purpose of this paragraph is to ensure that CITY has a right of access to all Unsettled Revenue at all times for any reason and that CITY can recover any said Unsettled Revenue immediately subject to the payment of any amount due to OPERATOR under Section 11 of this Agreement. OPERATOR agrees to take all actions necessary to ensure CITY can access and withdraw funds from the City Funds Operating Account an amount not to exceed the Unsettled Revenue. In the event CITY desires to withdraw an amount of Unsettled Revenue from the City Funds Operating Account, CITY will generally provide OPERATOR with advanced written notice of at least five(5)business days. L` Notwithstanding anything to the contrary contained in this Agreement, CITY will have the absolute and unconditional right to immediately access and withdraw funds from the City Funds Operating Account not to exceed Unsettled Revenue without notice to OPERATOR. OPERATOR shall not, by its action or inaction, deprive or prevent CITY from accessing, spending,withdrawing,or transferring funds in or from the City Funds Operating Account at any time under this Agreement,including,but not limited to,upon termination or expiration of the Agreement;provided,however, any access, spending,withdrawal,transfer, etc. from the City Funds Operating Account shall not exceed Unsettled Revenue. 3.7 Records, Software,Reports. a. OPERATOR agrees to keep complete and accurate records, books, and accounts (collectively, "Records") according to customary and accepted business practices of the Parking Services, particularly, including all revenue and expenses relating to the Parking Facilities and running balances of and collateralization for the Accounts. OPERATOR shall permit CITY to inspect the Records in accordance with Section 9 below. b. CITY shall have access to any and all electronic software that allows CITY to monitor and receive information related to the revenue collected and the expenses incurred with respect to Parking Services, and OPERATOR will, at no cost to the CITY, provide any software license necessary to grant CITY proper access. C. OPERATOR will provide CITY reports on a regular basis as agreed to between OPERATOR and CITY staff. Specifically, OPERATOR and CITY will agree to daily, monthly, and annual reports that will be needed by CITY to review the Parking Services. Daily reports must show for all Parking Facilities the method of payment made by each guest, gross revenue, Parking Tax (as hereinafter defined), sales tax,based on a parking facility basis and an event basis. Monthly settlements 8 Execution Copy 12/7/2018 will reflect the compilation of those daily revenue reports, advance deposits made in accordance with Section 3.6(b) of this Agreement, Operating Expenses, Management Fee payment, any Emergency Expenses,and other amounts to be reimbursed or paid by CITY to OPERATOR pursuant to the terms of this Agreement, and the net revenue. OPERATOR will provide monthly financial statements showing a breakdown of revenue, labor costs,benefit costs, other labor analysis and expenses compared to the Approved Budget. 3.8 Financial Control Policy. OPERATOR shall submit its internal financial control policy ("Internal Financial Control Policy")to the CITY within thirty(30) calendar days prior to the Commencement Date of this Agreement for approval by the CITY. Any subsequent amendments to the Internal Financial Control Policy are subject to prior approval by the CITY. CITY and OPERATOR anticipate that the initial Internal Financial Control Policy will be preliminary given that Parking Services will not have commenced prior to submission and that the Internal Financial Control Policy may need to be amended after a period of experience with the fulfillment of Parking Services. OPERATOR shall strictly abide by its Internal Financial Control Policy at all times during any Term. Any Internal Financial Control Policy shall specifically address cash handling in an industry-appropriate manner to minimize theft. 3.9 Taxpayer Identification Number. The Accounts, including the City Funds Operating Account,shall be associated with the OPERATOR's federal and state taxpayer identification numbers as applicable. Compliance with all requirements established under federal law, such as the Internal Revenue Service Code, and state laws shall be the responsibility of the OPERATOR with respect to the Accounts and activity within the Accounts. 3.10 Statements and Settlement. a. Within three business (3) days after the end of each calendar month, OPERATOR shall provide CITY a copy of the bank statement for the City Funds Operating Account for the preceding month. In addition,within fifteen(15)days after the end of each calendar month, OPERATOR shall provide CITY a statement showing the following for the preceding month - all (i) revenue and (ii) Operating Expenses, Management Fee payment, any Emergency Expenses, and other amounts to be reimbursed or paid by CITY to OPERATOR pursuant to the terms of this Agreement. b. Each month, OPERATOR is hereby authorized to deduct from the revenue from the Parking Services and allocate to itself Operating Expenses, Management Fee payments, any Emergency Expenses, and other amounts to be reimbursed or paid by CITY to OPERATOR pursuant to the terms of this Agreement (the foregoing, "Authorized Offsets"). C. If the Authorized Offsets exceed the revenue from the Parking Services for the particular month, together with the statement, OPERATOR will provide the CITY an invoice reflecting the amount owed by CITY to OPERATOR. Said invoice shall be payable by CITY within thirty (30) days of its receipt of the same. If the Authorized Offsets are less than the revenue from the Parking Services for the particular month, OPERATOR shall remit the revenue remaining after deducting the Authorized Offsets to CITY through an electronic funds transfer on the date the statement contemplated in Section 3.10(a) above is provided to CITY. 9 Execution Copy 12n12018 d. Also within fifteen (15) days after the end of each calendar month, OPERATOR shall provide the CITY with an accounting of all pledged collateral associated with the Accounts and any and all investments made with funds within the Accounts during the month to the extent related to revenue from the Blue Parking Facilities. e. Within ninety(90)days following the end of the last month of the Term,OPERATOR shall mail a final statement detailing all revenue, Operating Expenses, Management Fee payments,any Emergency Expenses, any other amounts to be reimbursed or paid by CITY to OPERATOR pursuant to the terms of this Agreement, pledged collateral, investments, etc. as of the end of the Term. f. If CITY withdraws funds from the City Funds Operating Account as contemplated in Section 3.6 of this Agreement before OPERATOR has an opportunity to remit Authorized Offsets to itself,OPERATOR will provide the CITY an invoice reflecting the amount owed by CITY to OPERATOR. Said invoice shall be payable by CITY within thirty (30) days of its receipt of the same. 3.11 Parking Tax. OPERATOR and CITY agree that all motor vehicles parking in any Parking Facility will be subject to a parking tax, which will be collected at a rate of 50% of the amount paid for each motor vehicle parking in a Parking Facility, but not to exceed five dollars ($5.00) per day (the "Parking Tax"). OPERATOR is responsible for calculating and accounting the amount of Parking Tax in a manner consistent with the City's parking tax ordinance and rules promulgated thereunder. OPERATOR shall monitor Parking Tax revenue collected and notify CITY in the event such revenues are projected to exceed the estimated amounts of Parking Tax revenues identified in the attached Exhibit E,incorporated herein and made a part of this Agreement. The proceeds of the CITY's Special Tax Revenue Bonds, Series 2017A and Taxable Series 2017B were used to finance certain Parking Facilities. In connection with any given event,OPERATOR may exchange Green Parking Facility spaces with the CITY for Blue Parking Facility spaces (the "Swapped Spaces"). OPERATOR will account for the revenues generated at the Swapped Spaces,including Parking Tax revenues that are generated by such Swapped Spaces. The Parking Tax will be remitted to CITY no later than the deadline in the parking tax ordinance through an electronic funds transfer into a venue fund designated by CITY. 3.12 Tax Exempt Bonds Compliance. OPERATOR understands that CITY has financed a portion of the Parking Facilities with proceeds of obligations, the interest of which is excludable from "gross income" for federal income tax purposes,and,therefore,this Agreement must comply with the management contract's safe- harbor guidelines of Rev. Proc. 2017-13, I.R.B. 2017-6, as amended and superseded ("Guidelines"). OPERATOR and CITY represent that compensation for the Parking Services provided by OPERATOR is reasonable, and it is consistent with industry standards. OPERATOR agrees that it is not entitled to and will not take any tax position that is inconsistent with being a service provider to CITY with respect to the Parking Facilities. In furtherance thereof,OPERATOR agrees not to claim any depreciation or amortization deduction, investment tax credit, or deduction that an owner would otherwise be allowed with respect to the Parking Facilities. CITY bears the risk of loss upon damage or destruction of the managed property owned by CITY (for example,due to force majeure). OPERATOR and CITY agree to ensure that throughout the Term: (i)no more than twenty(20)percent of the voting power of the governing body of CITY is vested in the directors, officers,shareholders,partners,members,and employees of OPERATOR,in the aggregate;(ii)the governing body of CITY does not include the chief executive officer (or a person with equivalent management responsibilities) of OPERATOR or the chairperson (or equivalent executive) of OPERATOR'S governing body;and(iii)the chief executive officer of OPERATOR is not the chief executive officer of CITY or any of 10 Execution Copy 12/7/2018 the qualified user's related parties (within the meaning of section 1.150-1(b) of the Treasury Regulations). OPERATOR and CITY agree to make a good-faith effort to amend this Agreement,to the extent necessary to ensure compliance with the Guidelines. 4. OPERATOR: RESPONSIBLE PRINCIPAL(S) OPERATOR shall at all times ensure that one or more responsible principals (individually, a "Responsible Principal," collectively "Responsible Principals") are designated in writing, with such Responsible Principals bearing primary responsibility for OPERATOR's obligations under this Agreement and serving as principal liaison(s) between CITY and OPERATOR. By execution of this Agreement OPERATOR designates its Parking Services Manager, which is currently Jeff Jones, to act as its initial Responsible Principal. Designation of an additional or successor Responsible Principal by OPERATOR shall not be made without the prior written consent of CITY,which consent shall not be unreasonably withheld. The Responsible Principal(s) shall have no personal liability for OPERATOR's actions under this Agreement. OPERATOR shall be entirely responsible for any acts or omissions of the Responsible Principal(s). 5.PERSONNEL OPERATOR represents that it has, or shall secure at its own expense, all personnel required to perform the Parking Services and that all personnel engaged in the work shall be qualified to perform Parking Services. OPERATOR is not allowed to markup personnel expenses by charging CITY more for the personnel used under this Agreement than is directly paid to the employee or contractor. 6.DISCLOSURE OF CONFLICTS AND CONFIDENTIAL INFORMATION 6.1 Disclosure of Conflicts. OPERATOR hereby warrants to the CITY that OPERATOR has made full disclosure in writing of any existing or reasonably anticipated conflicts of interest related to the Parking Services by filing the Conflict of Interest Questionnaire with the CITY's City Secretary's Office, as included in the RFP. In the event that any conflicts of interest arise after the Commencement Date of this Agreement, OPERATOR hereby agrees immediately to make full disclosure to the CITY in writing. 6.2 Confidential Information. The CITY acknowledges that OPERATOR may use products, materials, or methodologies proprietary to OPERATOR or its licensors. The CITY agrees that OPERATOR'S provision of the Parking Services shall not be grounds for the CITY to have or obtain any rights in such proprietary products,materials,or methodologies unless the parties have executed a separate written agreement with respect thereto. OPERATOR, for itself and its officers, agents and employees, agrees that it shall treat all information provided to it by the CITY ("City Information") as confidential and shall not disclose any such information to a third party without the prior written approval of the CITY. 6.3 Unauthorized Access. OPERATOR shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access,modify, delete or otherwise corrupt City Information in any way. OPERATOR shall notify the CITY immediately if the security or integrity of any City Information has been compromised or is believed to have been compromised, in which event, OPERATOR shall, in good faith,use all commercially reasonable efforts to cooperate with the CITY in identifying what information has been accessed by unauthorized means and shall fully cooperate with the CITY to protect such information from further unauthorized access or disclosure. 11 Execution Copy 12n12018 7.INSURANCE 7.1 Coverage Amounts. OPERATOR shall procure, pay for, and maintain at or prior to the time of execution and at all times during the Term of this Agreement the following minimum insurance coverages beginning on December 12,2018: • Statutory Workers' Compensation Insurance and Employer's Liability Insurance shall be at the statutory limits: $100,000 Each Accident $500,000 Disease—Policy limit $100,000 Disease—Each Employee Workers' Compensation and Employers' Liability coverage with limits consist with statutory benefits outlines in the Texas Workers' Compensation Act (Texas Labor Code Chapters 401-451) and minimum policy limits for Employers' Liability, which may change based on revisions to the existing laws. OPERATOR will be required to adjust the limits accordingly. • Commercial General Liability Insurance shall be provided as follows: $1,000,000 Each Occurrence $2,000,000 Annual Aggregate Coverage shall include but not be limited to premises/operations, independent contractors, products/completed operations,personal injury,and contractual liability.Insurance shall be provided on an occurrence basis, and as Comprehensive as the current Insurance Services Office (ISO) policy. In some instances, Errors & Omission coverage may be included by endorsement. Coverage shall also include damage to assets, equipment and infrastructure caused by negligence or poor maintenance. • Auto Liability Insurance shall be provided as $1,000,000 Combined Single Limit Each Accident. A commercial business policy shall provide coverage on "Any Auto," defined as autos owned,hired and non-owned. • Garage Keepers Liability Insurance shall be provided as follows: $1,000,000 each accident on a combined single limit basis If OPERATOR contracts with a valet provider to provide services upon the City and the OPERATOR's decision based on event requirements, OPERATOR shall require valet provider to maintain the same levels of Garage Keepers Liability Insurance. 7.2 General Insurance Requirements. 1. Applicable policies shall also be endorsed to name CITY as an additional insured, as its interests may appear(AIIMA). The term CITY shall include its employees, officers, officials, agents, and volunteers in respect to the Parking Services. 2. The workers' compensation policy shall include a Waiver of Subrogation(Right of Recovery) in favor of the CITY. 3. A minimum of thirty (30) days' notice of cancellation or reduction in limits of coverage shall be provided to the CITY. Ten (10) days' notice shall be acceptable in the event of non-payment of 12 Execution Copy 12/7/2018 premium. Notice shall be sent to the Risk Manager,City of Fort Worth, 1000 Throckmorton,Fort Worth, Texas 76102,with copies to the City Attorney at the same address. 4. The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A-VII in the current A.M. Best Key Rating Guide, or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required,written approval of Risk Management is required. 5. Any failure on the part of the CITY to request required insurance documentation shall not constitute a waiver of the insurance requirement. 6. Certificates of Insurance evidencing that the OPERATOR has obtained all required insurance shall be delivered to and approved by the CITY's Risk Management Division prior to execution of this Agreement. 7. The OPERATOR shall carry insurance in the types and amounts for the duration of this Agreement and furnish certificates of insurance along with copies of policy declaration pages and policy endorsements as evidence thereof. 7.3 General Liability Insurance. CITY agrees to reimburse OPERATOR an amount not to exceed SIXTY- SIX THOUSAND, FIVE HUNDRED DOLLARS AND FOUR CENTS ($66,500.00) (such insurance expense amount to the "Insurance Amount") per year during year one and two of this Agreement for OPERATOR's provision of the insurance coverage as contemplated in this Section 7. The Insurance Amount will be reimbursed in equal monthly installments as an Operating Expense. The Insurance Amount beyond the fiscal year ending September 30, 2020, will generally be reimbursed at actual cost; provided, however,that the year-over-year increase of the Insurance Amount may not exceed three percent(3%),unless OPERATOR receives CITY's prior written consent. The Insurance Amount includes coverage for RV parking as well as the other self-park operations. OPERATOR may seek reimbursement from the CITY for amount charged by any valet provider for insurance contemplated in this Section 7. 8. LIABILITY AND INDEMNIFICATION 8.1 LIABILITY - OPERATOR SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY HIND OR CHARACTER,WHETHER REAL OR ASSERTED,TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S)OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF OPERATOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT. 8.2 INDEMNIFICATION - OPERATOR HEREBY COVENANTS AND AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED DAMAGE OR LOSS TO OPERATOR'S BUSINESS, AND ANY RESULTING LOST PROFITS) PERSONAL INJURY, INCLUDING DEATH AND WORKERS' COMPENSATION LIABILITY, TO ANY AND ALL PERSONS, AND DAMAGES FOR CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE ACTS OR OMISSIONS OF OPERATOR, ITS OFFICERS, AGENTS,SUBCONTRACTORS,SERVANTS OR EMPLOYEES. 13 Execution Copy 12/7/2018 8.3 INTELLECTUAL PROPERTY INFRINGEMENT — (i) The OPERATOR warrants that all software used in connection with providing the Parking Services, including but not limited to: programs, documentation, software, analyses, applications, methods, ways, and processes (individually, a "Deliverable," and collectively, the "Deliverables,") do not infringe upon or violate any patent, copyrights,trademarks,service marks,trade secrets, or any intellectual property rights or other third party proprietary rights,in the performance of the Parking Services. (ii) OPERATOR shall be liable and responsible for any and all claims made against the CITY for infringement of any patent, copyright, trademark, service mark, trade secret, or other intellectual property rights by the use of or supplying of any Deliverable(s) in the course of performance or completion of,or in any way connected with providing the Parking Services,or the CITY's continued use of the Deliverable(s)hereunder. (iii) OPERATOR agrees to indemnify, defend, settle, or pay, at its own cost and expense, including the payment of attorney's fees, any claim or action against the CITY for infringement of any patent, copyright, trade mark, service mark, trade secret, or other intellectual property right arising from CITY's use of the Deliverable(s), or any part thereof, in accordance with this Agreement, it being understood that this agreement to indemnify, defend, settle or pay shall not apply if the CITY modifies or misuses the Deliverable(s). So long as OPERATOR bears the cost and expense of payment for claims or actions against the CITY pursuant to this Section,OPERATOR shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim;however, CITY shall have the right to fully participate in any and all such settlement,negotiations,or lawsuit as necessary to protect the CITY's interest, and CITY agrees to cooperate with OPERATOR in doing so. In the event CITY, for whatever reason,assumes the responsibility for payment of costs and expenses for any claim or action brought against the CITY for infringement arising under this Agreement, the CITY shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, OPERATOR shall fully participate and cooperate with the CITY in defense of such claim or action. CITY agrees to give OPERATOR timely written notice of any such claim or action,with copies of all papers CITY may receive relating thereto. Notwithstanding the foregoing,the CITY's assumption of payment of costs or expenses shall not eliminate OPERATOR's duty to indemnify the CITY under this Agreement.If the Deliverable(s),or any part thereof,is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, OPERATOR shall, at its own expense and as CITY's sole remedy, either: (a) procure for CITY the right to continue to use the Deliverable(s); or (b) modify the Deliverable(s) to make them/it non- infringing, provided that such modification does not materially adversely affect CITY's authorized use of the Deliverable(s); or (c) replace the Deliverable(s) with equally suitable, compatible, and functionally equivalent non-infringing Deliverable(s) at no additional charge to CITY; or(d)if none of the foregoing alternatives is reasonably available to OPERATOR,terminate this Agreement, and refund all amounts paid to OPERATOR by the CITY, subsequent to which termination CITY may seek any and all remedies available to CITY under law. 9. RIGHT OF REVIEW AND AUDIT 9.1 OPERATOR agrees that the CITY shall,until the expiration of three(3)years after final payment under this Agreement, have access to and the right to examine at reasonable times any directly pertinent books,documents,papers and records of the OPERATOR involving the Parking Services at no additional cost to the CITY. OPERATOR agrees that the CITY shall have access during normal working hours to 14 Execution Copy 12/7/2018 all necessary OPERATOR facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this Section. The CITY will use its best efforts to give OPERATOR thirty (30) days written notice of any intended audits, but in no circumstance will the notice be less than ten(10)business days. 9.2 OPERATOR further agrees to include in all its subcontractor agreements hereunder a provision to the effect that the subcontractor agrees that the CITY shall,until expiration of three(3)years after final payment of the subcontract, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records of such subcontractor involving transactions related to the subcontract,and further that CITY shall have access during normal working hours to all subcontractor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this Section. CITY will use its best efforts to give subcontractor thirty (3 0)days written notice of any intended audits,but in no circumstance will the notice be less than ten(10) business days. 9.3 OPERATOR and subcontractor agree to photocopy such documents as may be reasonably requested by CITY at no additional cost to CITY. 9.4 OPERATOR shall have an annual audit of the Parking Services' finances conducted by an independent auditor agreed to by CITY (the "Parking Services Audit"). The parties agree that OPERATOR's current external auditor of Whitley Penn, LLP, is acceptable to CITY, but OPERATOR may decide to change auditors upon agreement by CITY. The independent auditor used must be an auditing company that is not subject to common control with the OPERATOR, with the term "common control" meaning entities that have a majority of their owners or directors in common. The Parking Services Audit may be conducted in conjunction with other audits of OPERATOR or its assignee; however, the Parking Services Audit must include a complete audit of the Accounts and review of all pertinent financial records related to Parking Services provided under this Agreement. The Parking Services Audit, at a minimum, shall provide a review of(a)the internal controls over the collection and deposit of revenue and compliance therewith; (b) revenues received and expenditures made by the OPERATOR or assignee associated with Parking Services; and(c) compliance with applicable payment processing policies such as Payment Card Industry Data Security Standards. OPERATOR agrees that the Parking Services Audit will be done at its sole costs and expense. A copy of the Parking Services Audit shall be provided to CITY upon its completion. The supply of the copy of the Parking Services Audit will in no way preclude CITY from conducting its own audit by CITY staff or by hiring independent auditors. OPERATOR agrees to immediately address any audit findings. 9.5 Either party may use unidentified mystery customers to ensure OPERATOR and its employees are complying with the terms and conditions of this Agreement. 10. GIFT TO PUBLIC SERVANT 10.1 CITY may terminate this Agreement immediately if OPERATOR has offered,conferred,or agreed to confer any benefit upon a CITY employee or official that the CITY employee or official is prohibited by law from accepting. 10.2. For purposes of this Section, "benefit" means anything reasonably regarded as pecuniary gain or pecuniary advantage,including benefit to any other person in whose welfare the beneficiary has a direct or substantial interest, but does not include a contribution or expenditure made and reported in accordance with law. 15 Execution Copy 12n12018 10.3. Notwithstanding any other legal remedies, CITY may require OPERATOR to remove any of its employees or subcontractors from the Parking Services who have violated the restrictions of this Section or any similar state or federal law, and obtain reimbursement for any expenditures made to OPERATOR as a result of the improper offer,agreement to confer,or conferring of a benefit to a CITY employee or official. 11. TERMINATION 11.1 Convenience. CITY may terminate this Agreement at any time and for any reason by providing OPERATOR with thirty (30) days' written notice of termination. If CITY terminates this Agreement for convenience pursuant to this Section,OPERATOR shall not be obligated to provide continued Parking Services or phase out services required elsewhere in this Agreement after 180 days of receiving the written notice of termination under this Section. Further, if CITY terminates this Agreement for convenience pursuant to this Section,the CITY will pay OPERATOR for amounts accrued prior to the termination of this Agreement(e.g., Management Fee, Operating Expenses, Emergency Expenses, etc.) in accordance with a final statement submitted by OPERATOR documenting such amounts. OPERATOR may terminate this Agreement at any time and for any reason by providing CITY with 180 days' written notice of termination, and OPERATOR agrees to continue to perform the obligations under this Agreement during the 180 days. 11.2 Default. If a party defaults in performing any covenant or term of this Agreement and does not correct the default within thirty(30)days after receipt of written notice from the other party or an additional reasonable period if the parry is proceeding with diligence to cure the default, the other party may declare this Agreement, and all rights and interest created by it, terminated. Failure by a parry to take any action upon default by the other parry of any terms, covenants or conditions required to be performed, kept and observed by the other party under this Agreement shall not be construed to be or act as a waiver of default in any subsequent default of any of the terms,covenants and conditions herein contained or to be performed, kept and observed by the other party under this Agreement. If either party terminates this Agreement for default pursuant to this Section,OPERATOR shall,in the CITY's sole discretion,continue to provide Parking Services or phase out services under the terms of this Agreement. Notwithstanding the foregoing,OPERATOR will not be obligated to provide Parking Services or phase out services required elsewhere in this Agreement after 180 days of the other party receiving the written notice of termination under this Section. 11.3 Examples of Default. The following list is a non-exhaustive list of examples of a default under this Agreement: A. A party fails to pay any of the funds when due or any other payment of reimbursement to a party required hereunder; B. OPERATOR fails to maintain CITY money in accordance with the terms of this Agreement, including,but not limited to,those requirements outlined in Section 3 of this Agreement; C. Any act or omission which results in the suspension or revocation of any act,power,license,permit or authority,which terminates the conduct and operation being provided under this Agreement at any Blue Parking Facility by the OPERATOR, or suspends it for any time in excess of thirty(30) days; D. OPERATOR attempts to assign this Agreement without the prior written consent of CITY; 16 Execution Copy 12/7/2018 E. OPERATOR fails to use the Parking Facilities as per the terms and the purpose of this Agreement without written consent of the CITY; F. The levy of any attachment or execution, or the appointment of any receiver, or the execution of any other process of any court of competent jurisdiction which does, or as a direct consequence of such process, will interfere with OPERATOR's performance of the Parking Services and which attachment, execution, receivership, or other process of such court is not enjoined, vacated, dismissed, or set aside within a period of thirty(30) days; G. OPERATOR makes a transfer in fraud of creditors, or makes an assignment for the benefit of creditors; H. A petition under any part of the Federal bankruptcy law, or an action under any present or future solvency law or statute is filed against OPERATOR and OPERATOR's operations hereunder are interfered with or adversely affected thereby, or OPERATOR is adjudicated as bankrupt. Upon notification that the OPERATOR has declared bankruptcy,the CITY may immediately make other arrangements to provide Parking Services to its customers until an arrangement is worked out between the CITY and the Court. The OPERATOR will not share in any of the revenues derived from such temporary arrangements; I. OPERATOR abandons, deserts, vacates or discontinues all or part of the Parking Services or any other action that results in a failure by OPERATOR to provide public the Parking Services; or J. OPERATOR's failure to secure the use of Green Parking Facilities contemplated for use under this Agreement. 11.4 Lost Profits. Neither party shall be entitled to lost or anticipated profits in the event this Agreement is terminated as provided for herein, and neither party shall be entitled to any damages, including lost or anticipated profits,in the event either party decides not to exercise any Renewal Term. 11.5 Equipment. Upon expiration or termination of this Agreement,OPERATOR shall not remove any CITY property or equipment except the equipment identified on Exhibit D. If necessary, CITY may direct OPERATOR to remove any OPERATOR equipment and materials at OPERATOR's sole expense. 11.6 Other Remedies. Any termination of this Agreement as provided in this Section will not relieve either party from paying any sum or sums due and payable to the other party under the Agreement at the time of termination, or any claim for damages then or previously accruing against a party under this Agreement. Any such termination will not prevent a party from enforcing the payment of any such sum or sums or claim for damages by any remedy provided for by law,or from recovering damages from the other party for any default under the Agreement. All of a party's rights, options, and remedies under this Agreement will be construed to be cumulative, and not one of them is exclusive of the other. A party may pursue any or all such remedies or any other remedy or relief provided by law,whether or not stated in this Agreement. 11.7 Continuity. OPERATOR recognizes that the Parking Services are vital to the CITY's efforts to provide convenient parking services;that continuity thereof must be maintained at a consistently high level without interruption;that upon expiration or earlier termination of this Agreement a successor may continue these services; that any successor OPERATOR shall need phase-in training; and that OPERATOR must cooperate in order to effect an orderly and efficient transition. OPERATOR shall cooperate with a smooth, 17 Execution Copy 12/7/2018 seamless transition and have a cooperative approach with the current operator or a successor operator.There shall be no negative correspondence in OPERATOR's communications to licensees or users. 11.8 Phase-Out Services. OPERATOR shall be required to provide phase-out services to its successor third party operator for up to thirty (30) days prior to Agreement expiration at no charge to the CITY. Phase-out orientation shall comprise a minimum of thirty (30) working days, eight (8) hours per day. Orientation may include system operations procedures, record keeping, reports, and procurement procedures, etc. OPERATOR shall be totally responsible for providing the services required under the Agreement during the phase-out period. CITY agrees to work with OPERATOR to prevent disclosure of OPERATOR's trade secrets during the phase-out period. 12. CITY'S RESPONSIBILITIES CITY shall provide OPERATOR with all pertinent data, documents, and other requested information as is available for the proper performance of the Parking Services. 13. INFORMATION AND DOCUMENTS All data, information, documents and drawings prepared for CITY and required to be furnished to CITY in connection with this Agreement shall become the property of CITY, and CITY may use all or any portion of the work submitted by OPERATOR and compensated by CITY pursuant to this Agreement as CITY deems appropriate. Notwithstanding the foregoing, OPERATOR reserves all rights to OPERATOR'S intellectual property, including but not limited to its trade names, trademarks and any and all on-site parking amenities programs (the "Intellectual Property"), and the parties agree that, upon expiration or termination of this Agreement for any reason, OPERATOR shall have the right, at its sole cost and expense,to remove the Intellectual Property from the Parking Facilities,and the CITY shall refrain from all further use of the Intellectual Property. 14. CHANGES IN SCOPE OF WORK The CITY shall have the right to order, in writing, changes in the scope of the Parking Services. Any changes in the scope of work requested by OPERATOR must be made in writing and approved by both parties as an amendment to this Agreement. To the extent a change in the scope of work or services performed changes the Operating Expenses,the Approved Budget shall be modified accordingly. 15.NONDISCRIMINATION As a condition of this Agreement,OPERATOR covenants that it will take all necessary actions to insure that in connection with any work under this Agreement, OPERATOR, its employees, and subcontractors will not discriminate in the treatment or employment of any individual or groups of individuals on any basis prohibited by law, either directly, indirectly or through contractual or other arrangements. OPERATOR shall also comply with all applicable requirements of the Americans with Disabilities Act,42 U.S.C. §12101-12213,as amended. In this regard,OPERATOR shall keep,retain and safeguard all records relating to this Agreement or work performed hereunder for a minimum period of three (3) years from expiration or termination of this Agreement, with full access allowed to authorized CITY representatives,upon request,for purposes of evaluating compliance with this and other provisions of the Agreement. IF ANY CLAIM ARISES FROM AN ALLEGED VIOLATION OF THIS NON- DISCRIMINATION COVENANT BY OPERATOR, ITS EMPLOYEES, AGENTS, ASSIGNS, 18 Execution Copy 12/7/2018 SUBCONTRACTORS OR SUCCESSORS IN INTEREST, OPERATOR AGREES TO ASSUME SUCH LIABILITY AND TO INDEMNIFY AND DEFEND THE CITY AND HOLD THE CITY HARMLESS FROM SUCH CLAIM. 16. APPLICABLE LAWS 16.1 If any action, whether real or asserted, at law or in equity, arises on the basis of any provision of this Agreement,venue for such action shall lie in state courts located in Tarrant County,Texas or the United States District Court for the Northern District of Texas —Fort Worth Division. This Agreement shall be construed in accordance with the laws of the State of Texas. 16.2 This Agreement shall be construed under the laws of the state of Texas. This Agreement has been fully negotiated between the parties and any ambiguity contained herein shall not be construed adversely to either party based upon which party may have written the Agreement. 16.3 OPERATOR agrees to comply with all applicable federal, state and local laws, ordinances, rules and regulations. If the CITY notifies OPERATOR of any violation of such laws, ordinances, rules or regulations, OPERATOR shall immediately desist from and correct the violation. 17. AGREEMENT TRANSFER OR ASSIGNMENT Upon execution of this Agreement, OPERATOR and CITY agree that the Agreement shall be assigned to Trail Drive Management Corp. Parking, LLC, for performance of the Parking Services under this Agreement. This assignment is hereby effectuated by Trail Drive Management Corp. Parking,LLC's, signature on this Agreement. Trail Drive Management Corp. Parking, LLC, agrees that it assumes all duties, responsibilities, and liabilities under the Agreement. Other than this authorized assignment, OPERATOR shall not assign any of its duties, obligations or rights under this Agreement to any party, without the prior written consent of the CITY. Likewise Trail Drive Management Corp. Parking, LLC, shall not assign any of its duties, obligations or rights under this Agreement to any party,without the prior written consent of the CITY. If the CITY grants consent to an assignment, the assignee shall execute a written agreement with the CITY and the OPERATOR under which the assignee agrees to be bound by the duties and obligations of OPERATOR under this Agreement. OPERATOR and Trail Drive Management Corp.Parking,LLC,agrees that they are both jointly liable for all obligations under this Agreement. Under any future assignment, OPERATOR and the assignee shall be jointly liable for all obligations under this Agreement prior to the assignment. 18.NOTICES Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand-delivered to the other party, its agents, employees, servants or representatives,(2)delivered by facsimile with electronic confirmation of the transmission,or(3)received by the other party by United States Mail,registered,return receipt requested, addressed as follows: TO THE CITY: City of Fort Worth With Copy to the City Attorney Attn: Susan Alanis at same address 200 Texas St. Fort Worth,TX 76102 Facsimile: (817)392-6134 19 Execution Copy 12/7/2018 TO OPERATOR and Trail Drive Management Corp.Parking,LLC: Name:Trail Drive Management Corp. Attn:Matt Homan,President Address:115 West 2nd Street,Ste.204 Fort Worth,TX 76102 Facsimile: (817)402-9001 19. INDEPENDENT OPERATOR It is expressly understood and agreed that OPERATOR shall operate as an independent contractor as to all rights and privileges granted herein, and not as agent, representative or employee of the CITY. Subject to and in accordance with the conditions and provisions of this Agreement, OPERATOR shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, contractors and subcontractors. OPERATOR acknowledges that the doctrine of respondeat superior shall not apply as between the CITY, its officers, agents, servants and employees, and OPERATOR, its officers, agents, employees, servants, contractors and subcontractors. OPERATOR further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between CITY and OPERATOR. It is further understood that the CITY shall in no way be considered a co-employer or a joint employer of OPERATOR or any officers, agents, servants, employees or subcontractors of OPERATOR. Neither OPERATOR, nor any officers, agents, servants, employees or subcontractors of OPERATOR shall be entitled to any employment benefits from the CITY.OPERATOR shall be responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants, employees or subcontractors. 20. MISCELLANEOUS PROVISIONS 20.1 Severability. In case any one or more of the provisions contained in this Agreement shall for any reason be held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provision thereof and this Agreement shall be considered as if such invalid,illegal,or unenforceable provision had never been contained in this Agreement. 20.2 Counterparts. This Agreement may be executed in any number of counterparts,each of which shall be deemed an original and constitute one and the same instrument. 20.3 Force Majeure. Timely performance by both parties is essential to this Agreement. However, neither party is liable for delays or other failures to perform its obligations under this Agreement to the extent the delay or failure is caused by Force Majeure. Force Majeure means fires, floods, and other acts of God,explosions,war,terrorist acts,riots,court orders,and,the acts of superior governmental or military authority or other similar incidents outside the control of the parties that renders the performance of this Agreement impossible. This relief is not applicable unless the affected party does the following: uses due diligence to remove the effects of the Force Majeure as quickly as practicable; and provides the other party with prompt,written notice of the cause and its anticipated effect. The CITY may perform functions itself or hire them out during periods of Force Majeure. Such performance is not a default or breach of this Agreement by the CITY.If the Force Majeure continues more than sixty(60)days,the CITY may terminate this Agreement by giving seven(7) days written notice to the OPERATOR. OPERATOR WAIVES ANY CLAIM IT MAY HAVE FOR FINANCIAL LOSSES OR OTHER DAMAGES RESULTING FROM TERMINATION OF THIS AGREEMENT. 20 Execution Copy 12/7/2018 20.4 Strike. OPERATOR is not relieved from performing its obligations under this Agreement due to a strike or work slowdown of its employees. OPERATOR shall employ only fully-trained and qualified personnel during a strike. 20.5 Total Agreement. This Agreement, together with the Exhibits incorporated therein, embodies the complete Agreement of the parties hereto, superseding all oral or written previous and contemporary Agreements between the parties and relating to matters in this Agreement,and except as otherwise provided herein cannot be modified without written Agreement of the parties to be attached to and made a part of this Agreement. 20.6 Application of Provisions. In any dispute over the meaning or application of any provision of this Agreement, this Agreement shall be interpreted fairly and reasonably, and neither more strongly for or against any party,regardless of the actual drafter of this Agreement. 20.7 Captions and Headings. The captions to the various clauses of this Agreement are for informational purposes only and shall not alter the substance of the terms and conditions of this Agreement. 20.8 Governmental Powers. It is understood that by execution of this Agreement, the CITY does not waive or surrender any of it governmental powers. 20.9 Non-Appropriation of Funds. In the event no funds or insufficient funds are appropriated by the CITY in any fiscal year for any payments due hereunder,CITY will notify OPERATOR of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to the CITY or any kind whatsoever, except as to the portions of the payments herein agreed upon which funds shall have been appropriated. 20.10 Review of Counsel. The parties acknowledge that each party and its counsel have reviewed this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or Exhibits hereto. 20.11 Signature Authority. The person signing this Agreement hereby warrants that he/she has the legal authority to execute this Agreement on behalf of the respective party, and that such binding authority has been granted by proper order,resolution, ordinance or other authorization of the entity. 20.12 Prohibition on Contracting with Companies that Boycott Israel. OPERATOR acknowledges that in accordance with Chapter 2270 of the Texas Government Code,the CITY is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and(2)will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company" shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this Agreement, OPERATOR certifies that OPERATOR's signature provides written verification to the CITYthat OPERATOR:(1)does not boycott Israel;and(2) will not boycott Israel during the term of the Agreement. 20.13 Change in Company's Name or Ownership. OPERATOR shall notify CITY, in writing, of a company name, ownership, or address change for the purpose of maintaining updated CITY records. An authorized official of OPERATOR must sign the letter. A letter indicating changes in a company name or ownership must be accompanied with supporting legal documentation such as an updated W-9,documents filed with the state indicating such change, copy of the board of director's resolution approving the action, 21 Execution Copy 12/7/2018 or an executed merger or acquisition agreement. Failure to provide the specified documentation so may adversely impact future invoice payments under this Agreement. 20.14 Immigration Nationality Act. OPERATOR shall verify the identity and employment eligibility of its employees who perform work under this Agreement, including completing the Employment Eligibility Verification Form (I-9). Upon request by CITY, OPERATOR shall provide CITY with copies of all I-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. OPERATOR shall adhere to all Federal and State laws as well as establish appropriate procedures and controls so that no Parking Services will be performed by any OPERATOR employee who is not legally eligible to perform such services. OPERATOR SHALL INDEMNIFY CITY AND HOLD CITY HARMLESS FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS SECTION BY OPERATOR, OPERATOR'S EMPLOYEES, SUBCONTRACTORS,AGENTS, OR LICENSEES. CITY, upon written notice to OPERATOR, shall have the right to immediately terminate this Agreement for violations of this provision by OPERATOR. 20.15 Amendments. No amendment of this Agreement shall be binding upon a party hereto unless such amendment is set forth in a written instrument, and duly executed by an authorized representative of each parry. 20.16 No Waiver. The failure of CITY or OPERATOR to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of CITY's or OPERATOR's respective right to insist upon appropriate performance or to assert any such right on any future occasion. 20.17 CITY Network Access. If OPERATOR, and/or any of its employees, officers, agents, servants or subcontractors,requires access to CITY's computer network in order to provide the Parking Services, OPERATOR shall execute and comply with the Network Access Agreement which is attached hereto as Exhibit F and incorporated herein for all purposes. IN WITNESS THEREOF,the parties hereto have made and executed this Agreement in multiple originals the day and year first above written, in Fort Worth, Tarrant County,Texas. CITY OF FORT WORTH: OPERATOR: - By: Susai Aldnis,Assistant City Manager Matt Homan,President RECOMMENDED: Kirk Slaughfgr,Director Public F,vent$Departm t Steveovpke,Interim irectoi♦ Transportation and Public Works ESECR Execution Copy 12/7/2018RR Y . CONTRACT COMPLIANCE MANAGER: By signing,I acknowledge that I am the person responsible For the monitoring and administration of this contract,including Ensuring/allpormaa and reporting requirements. W Name Employee: PE-re-12 Lr-LU vT7' Title:PI-PA-C I/Jf3 M A Al E re. APPROVED TO FORM AND LEGALITY: .j Jessica Sa1A,Vang Senior As ' nt City ttorney FORM 1295:2018-411477 ATTEST: - . Wrykaiser City Secretary ` M&C:P-12276 Date: 11/13/18 E..} OFFICIALRCORE Execution Copy 12/7/2018YqV ASSIGNMENT For value received,Multipurpose Arena Fort Worth,d/b/a Trail Drive Management Corp.,a Texas non-profit corporation(the"Assignor"),hereby assigns to Trail Drive Management Corp. Parking,LLC, a Texas limited liability company(the "Assignee"), all right, title and interest in and to any and all sums of money now due or to become due from the City of Fort Worth under this Agreement and Assignee hereby agrees to assume and perform all duties and obligations required under the terms of the Agreement. This Assignment constitutes the entire agreement between Assignor and Assignee with respect to the subject matter hereof. No modification of any provision of this Assignment shall be effective unless in writing and signed by all parties. This Assignment shall inure to the benefit of and be binding upon the parties hereto and their respective successors and assigns. This Assignment shall be governed by the terms of the Agreement between Assignor and the City of Fort Worth and the laws of the State of Texas,without application of principles of conflicts of law. Dated the 'hi day of D ec".j., 20� ASSIGNOR: Multipurpose Arena Fort Worth, d/b/a Trail Drive Management Corp. By: Title: �ie�,•�e,s.� 6"A3 ASSIGNEE: Trail Drive Management Corp. Parking, LLC Title: 24 Execution Copy 12/7/2018 EXHIBIT A PARKING FACILITIES MAP I# a ai Jam! t Ar �F�Irr i f Execution Copy 12n12018 EXHIBIT B ATTACHMENTS 1. CITY's Request for Proposal dated March 27,2018 2. OPERATOR's bid response 3. CITY'S addendum to the RFP,request for clarification, and OPERATOR's response to CITY's request for clarification Execution Copy 12/7/2018 FORTWORTH. PURCHASING DIVISION REQUEST FOR PROPOSALS (RFP) for PARKING MANAGEMENT SERVICES For WILL ROGERS MEMORIAL CENTER RFP No. 18-0215 Issued: March 27,2018 PROPOSAL SUBMISSION DEADLINE: *******April 26,2018 by 1:30PM Local Time ******* NO LATE PROPOSALS WILL BE ACCEPTED RESPONSES SHALL BE DELIVERED TO: RESPONSES SHALL BE MAILED TO: CITY OF FORT WORTH PURCHASING DIVISION CITY OF FORT WORTH LOWER LEVEL PURCHASING DIVISION, 200 TEXAS STREET LOWER LEVEL, 200 TEXAS STREET FORT WORTH,TEXAS 76102 FORT WORTH,TEXAS 76102 NAME AND ADDRESS OF COMPANY A Pre-proposal conference will be held,April 5,2018 SUBMITTING PROPOSAL: 10:00 AM at the Corral Room Will Rogers Memorial Center of the Amon G. Carter Exhibits Building,3401 W.Lancaster Ave,Fort Worth,TX 76107. FOR ADDITIONAL INFORMATION REGARDING THIS RFP PLEASE CONTACT: John Padinjaravila Baby, Buyer Contact Person: john.padiniaravilababy@fortworthtexas.gov; FMSPurchasingResponses@fortworthtexas.gov Title: Phone: ( ) Fax: ( ) RETURN THIS COVER SHEET WITH RESPONSE TO: Email: Purchasing Division,Lower Level, Signature: Financial Management Services Department Printed Name: 200 Texas Street,Fort Worth,Texas 76102 Acknowledgment of Addenda: #1 #2 #3 #4 #5 REQUEST FOR PROPOSALS The City of Fort Worth (City) is requesting proposals for parking operators to enter into a Qualified Management Agreement for the management and operation of certain City-owned parking facilities located at the Will Rogers Memorial Center(WRMC) as identified in the attached map (Contracted Assets). The City is seeking a Proposer to furnish and execute a business plan that will provide operations of the Contracted Assets in conjunction with the other parking assets serving WRMC as identified on the map in a manner that provides an integrated, seamless customer experience. 1.0 SUBMISSION OF PROPOSALS 1.1 One (1) original, six (6) copies, and one (1)Digital Portable Document Format(pdf) on a flash drive of all Proposal documents shall be submitted in sealed package. Proposer's name and address should be marked on the outside of the package. Facsimile or electronic transmittals or offers communicated by telephone will not be accepted or considered. Proposal information that is not submitted in sealed packages will not be considered. 1.2 Mail or Deliver Responses to the Following Address: City of Fort Worth Purchasing Division 200 Texas Street,Lower Level Fort Worth,Texas 76102 1.3 Submission Deadline: 1:30 p.m. Central Time,April 26, 2018. 2.0 DELIVERY OF PROPOSALS Proposals must be received in the City's Purchasing Division no later than the submission deadline. The submitting Proposer is responsible for the means of delivering the proposals to the location listed in paragraph 1.2 on time. Delays due to any instrumentality used to transmit the Proposals, including delay occasioned by the Proposer or the City's internal mailing system, will be the responsibility of the Proposer. Proposals must be completed and delivered in sufficient time to avoid disqualification for lateness due to difficulties in delivery. The time and date stamp clock in City's Purchasing Division is the official clock for determining whether submittals are submitted timely. Late Proposal documents will not be accepted under any circumstances. 3.0 PROPRIETARY INFORMATION 3.1 If a Proposer does not desire proprietary information in the Proposal to be disclosed, it is required to identify all proprietary information in the Proposal. This identification must be done by noting the words "Proprietary Information" individually on each page on which such proprietary information is found. If the Proposer fails to identify proprietary information,it agrees that by submission of its Proposal that those sections shall be deemed non-proprietary and made available upon public request. 3.2 Proposers are advised that the City, to the extent permitted by law, will protect Proposals from release. Proposer shall consider the implications of the Texas Public Information Act,particularly after the Request for Proposals(RFP)process has ceased and the Contract has been awarded. While there are provisions in the Texas Public Information Act to protect proprietary information where the Proposer can meet certain evidentiary standards, please be advised that a determination on whether those standards have been met will not be decided by the City,but by the Office of the Attorney General of the State of Texas. In the event a request for public information is made, the City will notify the Proposer, who may then make arguments to the Attorney General pursuant to 552.305,Texas Government Code. The City will not make arguments to the Attorney General on a Proposer's behalf. 4.0 COMPLETION OF RESPONSES 4.1 Information presented in the Proposals will be used to evaluate the qualifications of the Proposer(s) and to determine the Proposer(s)which will be selected to provide services to the City. 4.2 Responses shall be completed in accordance with the requirements of this RFP. Statements made by a Proposer shall be without ambiguity, and with adequate elaboration, where necessary, for clear understanding. 4.3 Proposals shall be limited to a maximum of 35, 8-1/2" X 11" pages (one side only and including cover letter) using a font size no smaller than 11 point and margins of at least one inch in each direction. 4.4 Responses shall include forms Attachment A, Conflict of Interest Disclosure and Attachment B,References. 5.0 CLARIFICATIONS AND ISSUANCE OF ADDENDA 5.1 Any requests for explanation, clarification, or interpretation desired by a Proposer regarding any part of this RFP must be made at least fifteen(15)days prior to the published submission deadline, as referenced in Section 2.0 of this RFP. 5.2 Requests for explanation, clarification, or interpretation may only be submitted to the City's point of contact listed on the RFP cover page and may be made via facsimile or e- mail. Emails and Faxes must clearly identify the RFP Number and Title. 5.3 If the City, in its sole discretion, determines that a change or additional information is needed or a clarification is required,the City shall issue a written addendum regarding such change,additional information,or clarification. Sole authority for issuing of addenda shall be vested in the City's Purchasing Division. 5.4 Interpretations,corrections or changes to the RFP are not binding upon the City if they are made in any manner other than a written addendum,and Proposers shall not rely upon such written interpretations, corrections or changes. Oral explanations or instructions given before the award of the Contract are not binding. Each Proposer must acknowledge receipt of all addenda within its response. 6.0 UNAUTHORIZED COMMUNICATIONS Any oral communications are considered unofficial and non-binding with regard to this RFP. After release of this solicitation, Proposers are prohibited from contacting or communicating with any City officer, employee, or representative regarding this RFP other than (i) the point of contact designated on the cover page of this RFP or (ii) the Minority Women and Business Enterprise (MWBE) Office. No officer, employee, agent or representative of the Proposers shall, directly or indirectly through others,have any contact or discussion, oral or written,with any members of the City Council; members of the RFP evaluation, interview, or selection panels; City staff or City's consultants, or seek to influence any City Council member, City staff, or City's consultants regarding any matters pertaining to this solicitation, except as expressly provided herein. If a representative of any Proposer violates the foregoing prohibition by contacting any of the above listed parties with whom contact is not authorized, such contact may result in the Proposer's being disqualified from the procurement process. 7.0 WITHDRAWAL OF PROPOSALS An authorized representative of the Proposer may withdraw a Proposal at any time prior to the RFP submission deadline,upon presentation of acceptable identification as a representative of such company. 8.0 AWARD OF CONTRACT 8.1 It is understood that the City reserves the right to accept or reject any and all Proposals and to re-solicit for Proposals, as it shall deem to be in the best interests of the City. Receipt and consideration of any Proposals shall under no circumstances obligate the City to accept any Proposals. If an award of contract is made,it shall be made to the responsible Proposer whose Proposal is determined to be the best evaluated offer taking into consideration the relative importance of the evaluation factors set forth in the RFP. 8.2 The City reserves the right to award a single contract or multiple contracts by section listed in the Scope of Work. 8.3 Tentative Schedule of Events RFP Release Date: March 27, 2018 Pre-Submittal Meeting: April 5,2018 10:00 AM(Local Time) Deadline for Questions: April 10, 2018 Response to Questions: April 13, 2018 Proposals Due Date: April 26, 2018 1:30 PM(Local Time) Evaluation of Proposals: April 27, 2018 to May 3, 2018 Contract Negotiations: May 4, 2018 to May 17, 2018 City Council Consideration: June 12, 2018 Notice to Proceed(anticipated): July 1, 2018 9.0 PERIOD OF ACCEPTANCE Proposer acknowledges that by submitting the Proposal, Proposer makes an offer that, if accepted in whole or part by the City,constitutes a valid and binding contract as to any and all items accepted in writing by the City. The period of acceptance of proposals is one hundred and eighty (180) calendar days from the date of opening,unless the Proposer notes a different period. 10.0 TAX EXEMPTION The City of Fort Worth is exempt from Federal Excise and State Sale Tax; therefore, tax must not be included in any contract that may be awarded from this RFP. 11.0 COST INCURRED IN RESPONDING All costs directly or indirectly related to preparation of a response to the RFP or any oral presentation required to supplement and/or clarify a Proposals which may be required by the City shall be the sole responsibility of and shall be borne by the participating Proposers. 12.0 NEGOTIATIONS The City reserves the right to negotiate all elements that comprise the successful Proposer's response to ensure that the best possible consideration be afforded to all concerned. 13.0 CONTRACT INCORPORATION The contract documents shall include the RFP, the Response to the RFP, the City's Qualified Management Agreement, and such other terms and conditions as the parties may agree. 14.0 NON-ENDORSEMENT If a Proposal is accepted,the successful Proposer,hereinafter"Contractor,"shall not issue any news releases or other statements pertaining to the award or servicing of the agreement that state or imply the City of Fort Worth's endorsement of the successful Proposer's services. 15.0 PROPOSAL EVALUATION PROCESS 15.1 An Evaluation Committee will review and evaluate RFP responses in accordance with this RFP. 15.2 RFP responses that deviate substantially from the requirements of the RFP may be rejected. 15.3 The City anticipates selecting Proposer(s) that will be recommended to the City Council for award of a contract to provide the requested services to the City. 15.4 The Evaluation Committee will review proposer's references and criteria to select Proposer candidates for onsite interviews. 15.5 The City reserves the right to reject any or all proposals. 16.0 PROPOSAL EVALUATION FACTORS Each Proposal may be awarded a total of up to 100 Points as follows: 16.1 Total Management Fee and Proposer's ability, capacity, skill and financial strength to provide service and willingness to accept proposed contract terms. A maximum of 20 points available 16.2 Total Proposed Annual Operating budget to include all reimbursable expenses including labor costs, routine maintenance cost, processing fees, bank charges, licensing and permitting costs, liability insurance, contingence etc. at actual cost with no mark up. A maximum of 20 points available 16.3 Experience of key personnel in managing and operating parking facilities serving venues similar to the WRMC within immediately preceding five year period and satisfactory to the Review Committee. A maximum of 20 points available 16.4 Ability of Proposer and its Business Plan to operate and manage Contracted Assets in a manner that provides an integrated, seamless customer experience at all parking facilities serving the WRMC. The Business Plan should describe Proposer's organizational structure and detailed plan of management approach with specific reference to staffing, cost forecasting and containment, demand tracking and forecasting, quality assurance, contingence plan for the emergency repairs, and plan to integrate Contracted Assets with surrounding parking. The Business Plan must provide the ability for City to access Proposer's system to allow real-time monitoring and auditing of costs and revenues. In evaluating the Business Plan,the Review Committee will give preference to Business Plans that offer unique items of extra value in management and operation of the Contracted Assets. Examples of items of value include, but are not limited to, advanced customer experience software, proprietary asset management solutions, and contributions of funds or physical assets to meet capital needs of WRMC parking. Proposer must be able to obtain all necessary permits and licenses required by all governmental entities and must furnish proof of ability to obtain adequate liability insurance acceptable to the City of Fort Worth. A maximum of 40 points available 17.0 ASSIGNMENT The Proposers shall not assign its rights or duties under an award without the prior written consent of the City. Such consent shall not relieve the assignor of liability in the event of default by its assignee. 15.0 ERRORS OR OMISSIONS The Proposer shall not be allowed to take advantage of any errors or omissions in this RFP. Where errors or omissions appear in this RFP, the Proposer shall promptly notify the City's Purchasing Division in writing of such error or omission it discovers. Any significant errors, omissions or inconsistencies in this RFP are to be reported no later than ten (10) days before time for the RFP response is to be submitted. 19.0 TERMINATION 19.1 If this award results in a contract, it shall remain in effect until contract expires, delivery and acceptance of products and/or performance of services ordered or terminated by the City with a thirty(30)day written notice prior to cancellation. In the event of termination, the City reserves the right to award a contract to next lowest and best Proposer as it deems to be in the best interest of the City. 19.2 Further, the City may cancel this contract without expense to the City in the event that funds have not been appropriated for expenditures under this contract. The City will return any delivered but unpaid goods in normal condition to the Proposer or pay for the goods, at the City's sole direction. 20.0 TERMINATION,REMEDIES,AND CANCELLATION Right to Assurance. Whenever the City has reason to question the Proposer's intent to perform,the City may demand that the Proposer(s) give written assurance of Proposer's intent to perform. In the event a demand is made, and no assurance is given within ten(10)calendar days,the City may treat this failure as an anticipatory repudiation of the contract. 21.0 CHANGE ORDERS No oral statement of any person shall modify or otherwise change or affect the terms, conditions or specifications stated in the resulting contract. All change orders to the contract will be made in writing by the City's Public Events Department and approved by City Council if dollar amount is over$50,000.00. 22.0 VENUE The agreement(s)will be governed and construed according to the laws of the State of Texas. The agreement(s)is (are)performable in Tarrant County,Texas. Venue shall he exclusively in Tarrant County,Texas. 23.0 CONFLICT OF INTEREST No public official shall have interest in this contract, in accordance with Vernon's Texas Codes Annotated,Local Government Code Title 5, Subtitled C., Chapter 171. (see Attachment A) 24.0 INSURANCE REQUIREMENTS 24.1 Insurance Section — Basic Coverage Lines and Applicable Policy Limits. The successful bidder must provide a certificate of insurance documenting the required insurance coverage(s) listed below within 10 days of notice of award and at least 10 days prior to policy expiration date (s). Insurance coverage(s) required herein are intended to respond to occurrences which may arise from services and/or goods related to this bid solicitation. 24.2 Statutory Workers' Compensation Insurance and Employer's Liability Insurance at the following statutory limits: $100,000 Each Accident $500,000 Disease—Policy limit $100,000 Disease—Each Employee Workers' Compensation and Employers' Liability coverage with limits consist with statutory benefits outlines in the Texas Workers' Compensation Act(Art.8308-1.01 et seq. Tex.Rev.Civ.Stat.)and minimum policy limits for Employers' Liability subject to change should statutory limits be revised. 24.3 Commercial General Liability Insurance shall be provided as follows: $1,000,000 Each Occurrence $2,000,000 Annual Aggregate Coverage shall include but not be limited to premises/operations,independent contractors, products/completed operations, personal injury, and contractual liability. Insurance shall be provided on an occurrence basis, and as Comprehensive as the current Insurance Services Office (ISO) policy. In some instances, Errors & Omission coverage may be included by endorsement. Coverage shall also include damage to assets, equipment and infrastructure caused by negligence or poor maintenance. 24.4 Auto Liability Insurance shall be provided as $1,000,000 Combined Single Limit Each Accident. A commercial business policy shall provide coverage on "Any Auto," defined as autos owned,hired and non-owned. 24.5 Garage Keepers Liability Insurance $1,000,000 each accident on a combined single limit basis 24.6 Policies shall be endorsed to provide the City of Fort Worth a thirty(30)day notice of cancellation, material change in coverage, or non-renewal of coverage. Applicable policies shall also be endorsed to name the City of Fort Worth as an additional insured, as its interests may appear(AIIMA). 24.7 Certificates of Insurance and Endorsements affecting coverage required by this clause shall be forwarded to: City of Fort Worth Purchasing Division—RFP No. 200 Texas Street Fort Worth,Texas 76102 The Proposer shall carry insurance in the types and amounts for the duration of this agreement as listed in the in this Section and Qualified Management Agreement, Section 24 to this RFP, and furnish certificates of insurance along with copies of policy declaration pages and policy endorsements as evidence thereof. 25.0 CONTRACT CONSTRAINTS AND CONDITIONS 25.1 All services shall be provided in accordance with applicable requirements and ordinances of the City,laws of the State of Texas, and applicable federal laws. 25.2 The Contract(s) awarded from this RFP shall be executed for a ten (10) year initial term with two (2)five-year options to renew at the City's sole discretion. 25.3 The proposed contract has been provided in this RFP. Proposers must submit any objections to the contract provisions along with responses. 26.0 MINORITY BUSINESS ENTERPRISE PROVISIONS: A waiver of the goal for MBE/SBE subcontracting requirements was requested by the Purchasing Division and approved by the Minority/Women Owned Business Enterprise (M/WBE) Office, in accordance with the Business Diversity Enterprise(BDE)Ordinance,because the purchase of goods or services is from sources where subcontracting or supplier opportunities are negligible. 27.0 PAYMENT All payment terms shall be"Net 30 Days"unless specified in the proposal. 27.1 Service provider shall invoice no more frequently than monthly for services provided. 27.2 Invoices shall be submitted to the City department designated by the City.Service Provider shall submit separate invoices in duplicate, on each purchase order or purchase change order after each transaction. Invoices shall indicate the purchase order or purchase change order number. Invoices shall be itemized and Service provider shall mail or deliver invoices to Buyer's Department and address as set forth in the block of the purchase order, purchase change order or release order entitled "Ship to." Payment shall not be made until the above instruments have been submitted after delivery and acceptance of the goods and/or services. 27.3 Successful proposers are encouraged to register for direct deposit payments prior to providing goods and/or services using the forms posted on the City website at htip://www.fortworthtexas.gov/fmance. 28.0 SCOPE OF WORK The Proposer, at a minimum, must submit a proposal that will achieve and maintain the performance outcomes listed below, consistent with acceptable standards otherwise agreed to through an agreement resulting from this RFP. Proposer may also propose to achieve additional performance outcomes beyond those minimally required. The term Proposer shall hereinafter be referred to as the"Operator" or"Parking Operator". 28.1 Minimum Qualifications.Proposer who employs key personnel that have directly managed at least two (2) parking facilities with multiple and simultaneous events, utilizing pay on entry and pay on exit scenarios with a minimum of 4,000 spaces at one location, for a minimum of two years within the last five years, are qualified for consideration of award of a contract to operate the Contracted Assets. Proposers should make themselves familiar with not only the Contracted Assets and other facilities at the WRMC but also the other parking assets identified on the attached map and adjacent facilities including those in the Cultural District, Fort Worth ISD Farrington Field and the new Dickies Arena. The City desires to balance the needs of the various venues with the City's Parking assets along with other parking assets that are in close geographic proximity to the multiple event facilities. Proposers not meeting the minimum qualifications will be disqualified. 28.2 Term of Qualified Management Agreement. The term of the Qualified Management Agreement will be for a period of ten (10) years. The City will reserve the right to extend the Qualified Management Agreement for two (2) additional five-year terms, upon the same terms and conditions, and upon thirty 30 days written notice by the City prior to the expiration of the current term. In the event the Parking Operator is requested to continue operation of the Contracted Assets after expiration of the Qualified Management Agreement, such continuance shall be construed to be a tenancy from month-to-month,on the same terms and conditions as set forth in this RFP and the Qualified Management Agreement. The Parking Operator will work cooperatively with a successive contractor in the event another operator assumes management of the parking services upon termination of the Qualified Management Agreement to insure a successful transition. 28.3 Method of Compensation. The selected Parking Operator shall serve under a Qualified Management Agreement that meets the requirements of the Internal Revenue Service and will be paid a fixed monthly management fee for the operation of the Contracted Assets, plus reimbursement for budgeted operating expenses at no mark up. Operating expenses shall be reimbursed during the month for which they are incurred in accordance with proposed budget submitted by Parking Operator and accepted by City.However,no budget item shall be exceeded without written authorization from the City as specified in the proposed contract. Costs that exceed budget without written authorization from the City will not be reimbursed.The selected Parking Operator shall be paid a fixed fee for start-up costs in accordance with proposed start-up costs included in the proposed budget. The proposed budget must include all salary and labor costs. 28.4 Parking Facility Operations. The City will be contracting for operation of the Contracted Assets for the activities described in this section. The scope of work consists of all aspects of operating the Contracted Assets, including but not limited to, maintenance of facilities including all activities related with ongoing operation of the facility including electrical, plumbing,janitorial and other activities relating to the upkeep of the Contracted Assets on an ongoing basis related to the functional and efficient operation of the parking assets, revenue collection and control, parking enforcement, and staffing. The Parking Operator is expected to begin performing these services upon execution of the Qualified Management Agreement, and may be asked to provide a transition period from the current operator. All costs incurred by the Parking Operator from the award of the contract through a one year period shall be included in Attachment C2, including the Parking Operator's management fee. Cost shall be representative of estimated annual expenses. The Contracted Assets will be operated and maintained in a manner consistent with that of a First-Class Project. For purposes of this RFP, a First-Class Project is one which upholds quality standards one would come to expect of a premium, parking garage and lots in a large city or major metropolitan area. 28.4.1 Parking Rates and Hours of Operation 28.4.1.1 The maximum permissible rates to be charged for parking are determined by the City Council of the City of Fort Worth,as published in the annual schedule of fees and charges. 28.4.1.2 Hours of Operation are determined to accommodate the scheduled events at the Will Rogers Memorial Center and adjacent museums and Community Arts Center. 28.4.1.3 Public Events Department retains the right to negotiate rates with facility licensees for parking fees and use of Contracted Assets for special events. 28.4.1.4 Parking revenue collection may at times be pay on entry, via pay stations, pay on exit or a combination thereof to accommodate parking requirements for events. The operation under this contract, is for a period of 11 months per annum at the WRMC because the facility is contracted to the Fort Worth Stock Show and Rodeo for a period of 30 days (mid-January through Mid-February). 28.4.2 Garage Plan and Access. The Contracted Assets include: Will Rogers Memorial Center Location Approximately West Lot 546 East Coliseum Lot 150 North Richardson/Bass Lot 525 Amon Carter Garage 410 Cattle Barn Lot 250 John Justin Garage(upper level) 365 Equestrian Center Garage (lower level) 101* Western Heritage Garage 1,117 Will Rogers Circle 100 Auditorium Lot 100 Museum Lot** 280 Total 3944 *Equestrian Center Garage only available February-June at maximum **Museum Lot currently under contract to Museum of Science&History Other parking spaces,lots or garages may be added,reduced or eliminated at the facility at the sole discretion of the City. In the event the parking assets are increased or decreased, the management fee will remain the same, however, a revised budget of reimbursable expenses will be proposed and a contract amendment will be executed with regard to adjustments to the operating budget. Any increases to the proposed budget in excess of $100,000 will require City Council approval. 28.5 Monthly Parking. The parking facilities are to be operated as a public parking facility with the primary focus being the short-term parking needs of the public in the vicinity of the parking facilities and the attendees of the WRMC, Dickies Arena and adjacent museums and Community Arts Center. Monthly parking is permitted to the extent that transient parking is not negatively impacted. Monthly customers may be provided proximity key cards or other pertinent identification to access the parking facilities. The City will authorize the number of parking permits at the rate set forth in the Schedule of Fees and Charges. 28.6 Validation Program. The City currently has a validation program with City staff,Cultural District Stakeholders and other entities. The Parking Operator will be expected to sell coupons or devises and program the revenue management equipment at the rates established by the City. 28.7 Staffing Requirements. Upon commencement of the Qualified Management Agreement, the Parking Operator will be expected to provide staffing for parking facilities and a staffing schedule which clearly defines the number of proposed employees and corresponding work schedules. The Parking Operator shall ensure that all new employees undergo a pre-employment background check prior to commencement of employment. Parking staff are prohibited from performing duties while under the influence of alcohol or illegal drugs or, if performance is impaired, while under the influence of lawfully prescribed or over-the-counter drugs. Parking Operator must have a written drug and alcohol policy comparable to the policy adopted by the City. 28.7.1 The following are job descriptions of key personnel: 28.7.1.1 Parking Manager: The Parking Operator will employ an on-site Parking Manager at the facility to oversee the parking operations of the parking facilities and work cooperatively with City staff. This manager shall maintain a highly visible presence within the parking facilities, including weekends and periods with high usage, and shall be responsible for overseeing all aspects of the parking operations, including but not limited to, daily revenue collection and deposits, supervising, planning, and scheduling all aspects of employee duties, hiring and dismissing of employees, evaluating employee performance, counseling and disciplining employees, investigating and responding to customer complaints, resolving conflicts, and overseeing the operation of the revenue control. The Parking Manager shall oversee the removal of cash from the parking facilities and ensure that the parking facilities are sufficiently staffed at all times. The Parking Manager will be expected to recommend operational enhancements to City staff and to provide revenue forecasts for any proposed parking rate adjustments. 28.7.1.2 The Parking Manager shall perform a written performance evaluation of each staff member's performance at least once during a twelve month period and other required supervisory duties. Said evaluation shall be available for inspection by City staff upon request. A copy of the employee evaluation form must be provided with the Proposer's submitted Proposal. 28.7.1.3 The Parking Manager will be responsible for conducting routine inspections of the parking facilities on a daily basis. The daily lot inspections should be documented in the form of a checklist or log and must be available to City staff upon request. These inspections shall include, but not be limited to, facility maintenance, cleanliness, safety hazards,public safety,proper functioning of revenue control equipment, attendant performance, and cash and accounting audits. It is expected that the Parking Manager will ensure that all problems within the parking facilities are promptly addressed and corrected. 28.7.1.4 Should the Parking Operator find it necessary or desirable to replace the Parking Manager following the commencement of the Operating Agreement, the City Manager or his or her designee shall have the right to reject the selection of a replacement Parking Manager. 28.7.1.5 Assistant Parking Manager: The Assistant Parking Manager shall be responsible for supporting the Parking Manager in all aspects of the parking facilities operations, including but not limited to, overseeing the administration of the parking office, developing procedures, processing paperwork, planning work schedules, reviewing and approving documents, monitoring employee performance and counseling employees, coordinating employee work activities, counting money, investigating revenue discrepancies, auditing employee and customer use of monthly key cards, ensuring that revenues collected are accurately recorded and properly secured,coordinating bank deposits,reviewing and preparing parking revenue reports, conducting parking facility inspections, responding to customer concerns and complaints, coordinating parking enforcement with City staff and ensuring that the parking facilities are sufficiently staffed at all times. 28.7.1.6Cashiers: The cashiers collect parking fees in the parking facilities. Responsibilities shall include, but not be limited to, issuing parking tickets, collecting parking fees, completing revenue and shift forms, providing information and directions to customers, daily sweeping of all parking facilities, including entrance and exit ramps, picking up trash debris, sweeping and mopping the garage stairwells, cleaning and maintaining the area immediately surrounding garage elevators and escalator core, cleaning the parking offices, emptying waste baskets, cleaning and emptying ashtrays, touch-up painting, directing traffic and placing and removing directional sign stands, parking barricades and traffic cones. This position will involve heavy interaction with the public. 28.8 Employee Training and Development: The Parking Operator must provide a formal training program for all new hires to develop their knowledge, skills and abilities for achieving quality work performance. The program should involve classroom and field instruction and encourage employee participation. The training program shall include,but not be limited to, cashier training, reporting procedures, lot maintenance and safety inspections, ticket transactions, professional conduct, customer service and effective communication techniques, dispute handling, emergency procedures, and safety and security measures as well as strategies for dealing with diverse population and types of events. The Parking Operator shall provide refresher training courses to existing employees every six months. A copy of the Training Program Manual must be submitted with the proposal. 28.9 Employee Quality of Service: The Parking Operator shall maintain the highest degree and standards of courtesy on the part of its employees. All employees must perform assigned duties in an orderly and professional manner. Employees must always be respectful of others and not engage in profanity or unsafe or illegal behavior. 28.10 Uniforms and Appearance: The Parking Operator must furnish all employees with weather appropriate uniforms, consistent with industry standards. No t-shirts will be permitted. Employees must be attired in clean uniforms bearing the Parking Operator's company name, and be well-groomed at all times while on duty. Closed toe shoes or athletic shoes will be worn at all times (sandals and open-toed shoes will not be permitted). Hats are optional, but no hat will be worn with any promotion, logo, or advertisement. Hats must be clean and free of rips,holes or tears.Employees shall wear name tags to clearly identify themselves to the public and to City staff. 28.11 Elevator and Escalator Core: Regular pedestrian ingress and egress to the garages are through the elevator and escalator core with landings on each floor of the garages. Maintenance and repair of the escalators, elevators, light fixtures and art work within the elevator lobbies and escalator landing areas is provided by the Parking Operator and is funded through the parking system budget, as approved by the City. 28.12 Security Services: The Parking Operator is not responsible for providing regular security services; however, the Parking Operator shall monitor security cameras and promptly notify the City whenever problems or unusual circumstances occur regarding security, security equipment or security issues within the parking facilities. Security Services may be required for certain events to provide traffic control or assist with ingress or egress, or provide security for the parking facilities. City shall reimburse the Parking Operator for these costs as outlined in section 28.3. 28.13 Scope of Maintenance Services: The selected Parking Operator shall maintain the Contracted Assets in good order, condition and repair consistent with that of a First-Class Project. Should the parking facilities not be properly maintained according to the standard acceptable to the City and that of a First-Class Project, the City reserves the right, after reasonable notice and opportunity to cure, to clean the parking facilities and/or perform repairs or necessary maintenance activities. The City will deduct the cost of these services from the monthly compensation due to the Parking Operator. 28.13.1 Procurement: Purchases of materials and supplies that will be reimbursed by City shall be subject to the procurement policies, ordinances and state laws applicable to City. 28.13.2 Cleaning: The Parking Operator shall remove all papers,debris,refuse and surface waters and thoroughly sweep paved areas on a daily basis. The stairwells shall be swept and cleaned on a daily basis. No garbage or trash shall be permitted to accumulate, except in covered containers of a type approved by the City. The Parking Operator shall provide for regular trash collection services so as to maintain a clean and safe condition within the garage and the parking facilities. Trash receptacles shall be cleaned, as needed.The Parking Operator shall remove all oil and grease deposits from the parking surface on an as-needed basis. 28.13.3 Power Sweeping: Power sweeping shall be performed at the direction of the City and the Parking Operator shall be reimbursed for any direct expenses incurred. A written estimate must be approved by the City prior to service being rendered. 28.13.4 Steam Cleaning: Steam cleaning shall be performed at the direction of the City, and the Parking Operator shall submit in the budget a line item for steam cleaning. 28.13.5 Entrances: The Parking Operator shall maintain,repair, and replace parking area entrance, exit and directional signs, markers and lights required for safety and consistent with that of a First-Class Project. The Parking Operator shall periodically paint the curbs within the parking facilities to maintain a clean appearance. All work described in this paragraph shall be performed at the direction of the City and Parking Operator shall submit in the budget a line item for entrances. 28.13.6 Lighting and Back-up Generator: The Parking Operator shall clean lighting fixtures and re-lamp and re-ballast them as needed. The parking facility shall be kept lighted for security purposes seven days each week and uniformly distributed throughout the parking facility. Light bulbs shall be replaced no later than 24- hours from the time of failure. All work described in this paragraph shall be performed at the direction of the City and Parking Operator shall submit in the budget a line item for lighting. Back-up generators should be tested regularly according to the manufacturers'preventative maintenance recommended schedule. 28.13.7 Signage: The Parking Operator shall clean, maintain, re-lamp and repair all existing signs in the parking facility, including parking rate signs, directional and other signage related to parking functions. The Parking Operator is not responsible for the directional signage pertaining to the elevator and escalator core,pedestrian only landing areas and elevator lobbies. The Parking Operator may be required by the City to provide additional signage in the parking facilities from time to time, at the City's expense, subject to the approval of the City before installation. All work shall be performed at the direction of the City and Parking Operator shall submit in the budget a line item for signage. 28.13.8 Graffiti Removal: The Parking Operator will be required by the City to remove graffiti from the parking facilities and paint and touch up garage surfaces and fixtures, as necessary. The City will require that the Parking Operator utilize the most recent technology to adequately remove graffiti and paint over damaged areas to ensure that the work is commensurate with that of a First-Class Project. All work shall be performed at the direction of the City and Parking Operator shall submit in the budget a line item for graffiti removal. 28.13.9 Fire Alarm Monitoring: The Parking Operator shall respond appropriately to the activation of the fire alarm system within the parking facilities. 28.13.10 Other Services: The City reserves the right to request the Parking Operator to perform other services in special circumstances,the initial cost of which shall be assumed by the Parking Operator. The cost for these services will be reimbursed to the Parking Operator for the month incurred upon presentation of substantiating invoices,provided the Parking Operator obtained prior written approval from the City to perform these services at an agreed-upon price. Such services may include,but are not limited to,the purchase of equipment and supplies,the installation of materials and equipment, and the performance o special maintenance activities in connection to the operation of the garage. 28.13.11Rights Reserved: The City reserves the right to perform services in special circumstances. Such services may include, but are not limited to, the operation of the parking facilities 29.0 REQUIREMENTS 29.1 GENERAL REQUIREMENTS FOR GARAGE OPERATIONS 29.1.1 Operations Office: A central office and a records retention area is provided by the City in the Western Heritage Parking Garage at WRMC. A 24-hour telephone service shall be maintained for emergency contact with the Parking Operator. The selected Parking Operator shall provide this number to the City Manager or his or her designee and shall notify the Department of any changes. The selected Parking Operator shall ensure that the emergency number is answered at all times and that a response to any call will be provided within 30 minutes. 29.1.2 Reserved Spaces: No spaces shall be reserved for patrons or businesses without prior written approval by the City. 29.1.3 Restriction on Use: The Parking Operator,in its operation of the parking facilities, shall be subject to all orders, directions or conditions issued by the City, and all Federal,State,and Municipal Laws,Regulations and Codes. Other uses,including but not limited to storage of vehicles,film permit related usage,public and private events, and retail or wholesale commercial activities, are permissible only with a written request to and advance approval by the City. 29.1.4 Improvements and Alterations: No improvements,structures,facilities,alterations or additions shall be made in, to or upon the parking facilities by the Parking Operator without the prior written consent of the City Manager or his or her designee. 29.1.5 Non-Parking Revenues: The Parking Operator shall not enter into any agreements concerning non-parking uses of the parking facilities without the prior written consent of the City Manager or his or her designee. Non-parking uses include,but are not limited to,product promotions or commercial advertising on City property or on ticket stock. Any revenues generated by such non-parking uses shall be identified and reported each month as part of the total revenue from the garage. 29.2 PROPOSED MONTHLY COMPENSATION FOR THE OPERATION AND MANAGEMENT OF THE PARKING FACILITIES. 29.2.1 For the management and operation of the parking facilities as outlined under Section 28 Scope of Work and Section 29 Requirements, the proposer should propose to charge the City a monthly compensation. The monthly compensation shall be a fixed monthly management fee for the operation of the parking facilities, plus reimbursement for budgeted operating expenses at no mark up. Operating expenses shall be reimbursed within 30 days of receipt of the invoice for the month for which they are incurred in accordance with Attachment Cl. However, no budget item shall be exceeded without written authorization from the City. The selected Parking Operator shall be paid an hourly rate for any"as needed"parking personnel assigned to other parking facilities owned or operated by the City in accordance with the proposed hourly rates listed in Attachment C3. 29.2.2 The proposed monthly compensation must be accompanied by supporting documentation in the form of a detailed cost breakdown itemizing all operating and maintenance expenses. Further,this cost breakdown must contain a sufficient level of detail to clearly justify the compensation requested. The proposer must complete and submit as an attachment to the response to the RFP Proposed Monthly Compensation for Operation of the WRMC Parking Facilities.A sample cost breakdown spreadsheets are provided in Attachment C1,C2,and C3.Detailed cost summaries may not include costs for employee bonuses or holiday gifts. 29.2.3 The selected Parking Operator will be paid a fixed compensation for the management fee, to be paid in twelve equal monthly installments. In addition, the Parking Operator will be reimbursed for all direct operating expenses in the approved budget at no mark up. Operating expenses shall not exceed any budgeted line item without written authorization from the City. For parking personnel services provided at other City owned or operated parking facilities, the City shall pay the Parking Operator in accordance with Attachment Cl. 29.2.4 In addition, the proposer should submit the proposed cost to the City for one-time compensation for the start-up costs pertaining to staff recruitment, training, and pre-employment background checks. The one-time compensation should be included in the proposer's operating budget as a reimbursement during the first month of parking operations. Said one-time compensation must be accompanied by supporting documentation in the form of a detailed cost breakdown itemizing all expenses and must contain a sufficient level of detail to clearly justify the compensation. The proposer must complete and submit Attachment C2 Proposed Start-up Costs and Projected Labor Cost 29.3 BANK DEPOSIT OF REVENUES 29.3.1 Revenue Control,Collection,and Deposit Procedures: The Parking Operator shall implement revenue control procedures which account for parking fees collected and deposited, vehicles parked in the facility,tickets issued and collected,and lost tickets. Daily reports and logs, which contain the name of the parking personnel who open and close the garage and lots, opening and closing ticket numbers, opening and closing car counts, time of opening and closing, time of change of shifts, and list of overnight vehicles with amount due, shall be maintained. Daily audits shall be conducted by the Parking Operator, in addition to monthly reporting,complete audits,and surprise field audits shall be conducted periodically by the Operator. The Parking Operator will be required to implement a secure system for collecting and moving cash from the pay stations and parking booths to the on-site Parking Management Offices. The Parking Operator shall ensure that all collected revenues are accurately counted and must provide a safe(s) and security devices that will prevent theft or expose pilferage. A copy of the Revenue Control, Collection, and Deposit Procedures must be included as part of the Parking Operator's Proposal. 29.3.2 Bank Deposit of Gross Revenues: The Parking Operator is responsible for the safekeeping of parking revenues at all times, including overnight and weekends, until they have been picked up by the armored transport carrier. The Parking Operator shall complete deposit documents and seal all funds (check, cash and coins) in an approved bank bag of all gross revenues collected daily from the parking facility. The Parking Operator shall transmit the daily listing of deposits to Treasury Department electronically immediately following the pick-up by the armored car service. The Parking Operator's deposit of gross revenues due to the City is delinquent if not transported via the city-contracted armored transport carrier at the designated pick-up day of all revenue collected from the date of the last pick up to the day before the pick-up upon which the revenues were collected. If the deposit is delinquent, for over 3 calendar days after the due date, the Parking Operator may be assessed up to ten percent(10%)of the amount of gross revenues due. The City shall have the right to attach or garnish the parking Operator's Performance Bond to cover the amount due and late payment charges. 29.3.3 Change Fund: The Parking Operator shall be issued a change fund in order to maintain adequate starting banks and for the purposes of managing daily activities. The change fund account shall cover all change or replenishment needed for the parking booths and pay stations. Parking Operator is responsible for the safekeeping of the change fund and should conduct regular audits of the change funds,including periodic and surprise audits. 29.4 PERFORMANCE CRITERIA AND MONITORING 29.4.1 Lot Operation Start-Up Penalties: The selected Parking Operator will enter into an Qualified Management Agreement with the City and shall be required to commence operation of the parking facilities in accordance with the start-up date stipulated in the resultant Qualified Management Agreement. Should the Parking Operator fail to commence operation of the parking facilities in compliance with the start-up date,the City reserves the right to assess the Parking Operator penalties in the amount of$15,000 per day. The selected Parking Operator will work with the City's current vendor to ensure a seamless transition. 29.4.2 Meetings Between Parking Operator and City Management Meetings between the Parking Operator and responsible City staff will be held,at the direction of the City each month or at least once per quarter or at a mutually agreed upon site, at a mutually agreed upon time. This meeting will review all fundamental operations performance indices and any other key operational issue which the City requests to have presented. Key performance data include all items specified in 29.4.5 using the (monthly performance summary)consolidated into a quarterly review document,also a gap analysis between performance level and operational targets will be discussed and reviewed and action items drawn up to close the gaps reviewed at each of these meetings 29.4.3 Problem and Complaint Abatement/Maintenance of a Written Log: The Parking Operator shall resolve any operational problems and/or patron complaints and accurately report these problems and/or complaints to the City within twenty-four hours and follow up with a written report within ten days of the incident. The Parking Operator shall maintain a written log of all vendors performing any work within the Contracted Assets, complaints, injuries and accidents, security problems, damage to the facilities and equipment, and other unusual incidents occurring on the parking facilities. The Parking Operator shall note the location, dates and times, as well as the action taken or the reason for non-action. The log shall be available for inspection by the City staff at all reasonable times and consistent with established retention schedules. 29.4.4 Reporting Requirements: The Parking Operator will be required to submit monthly reports as deemed necessary. 29.4.5 Monthly Summary of Parking Operations: A Monthly Summary of Parking Operations Report shall be turned in no later than the fifteenth of the month following the reporting period. Information to be reported includes, but is not limited to, the parking utilization of the parking facilities and permitted non- parking uses, corresponding revenues, payment due the Parking Operator and/or the City, ticket usage, unusual incidents occurring in the garage such as security problems, damage to facilities or equipment, citizen complaints, and other actions that are noteworthy but not specifically covered in other reports.The report should also include recommendations for revenue enhancements. These reports are to be submitted to the City. 29.4.6 Incident: Any occurrences in the parking facilities involving fire and law enforcement authorities or reports of personal injury resulting from incident(s) in the parking facilities shall be immediately reported to the Transportation&Public Works (TPW) Parking Services Manager and Public Events Director or his or her designees and must be followed by a written incident report and submitted to the TPW Parking Services Manager and Public Events Director or his or her designees within seven calendar days of any such incident. 29.4.7 Approved Uses of the Parking Facilities Other Than Regular Fee Parking: The Parking Operator will be required to immediately advise the City, of the nature of any requests for use of the parking facilities other than for regular fee parking. Any such use shall be approved in advance,in writing,by the City. 29.4.8 Parking Operator's Books and Records/Audits and Inspections: After execution of the Qualified Management Agreement, City staff will meet with the Parking Operator to review record keeping methodologies in place and recommend changes, as necessary to ensure adequate reporting to the City. 29.4.9 At any time during normal business hours and as often as the City may deem necessary, the Parking Operator shall make available to the City for examination, all books, ledgers,journals and accounting records which reflect receipts derived from the operation of the garage as well as accounting records pertaining to expenditures relative to the operation and maintenance of the parking facilities. The City shall have the authority to audit,examine and make excerpts or transcripts from records, including but not limited to, all contracts, invoices, materials, payrolls,records of personnel, conditions of employment and other documents or statistical data relating to the operation of the parking facility. 29.4.10 The aforementioned records, and all source documents, including, but not limited to tickets/ticket stubs, receipt for monthly parking, logs, validation receipts, daily bank deposit slips, invoices of services and other related records, should be retained by the Parking Operator for a period of not less than three (3) years or until the examination of the source documents are completed and the audit reports are finalized. Destruction of records must be authorized in writing by Public Events department,Transportation&Public Works Parking Services and Records Management. 29.4.11 In the event that the Parking Operator fails to provide the City with the requested documents, including but not limited to books, ledgers, journals, accounting records or source documents during the examination and audit, the Parking Operator shall be fined a penalty of$10,000 and the City shall have the right to terminate the Qualified Management Agreement. 29.4.12 In the event that the City discovers any unreported revenues during the examination and audit,the Parking Operator will pay the City the entire unreported amount and a penalty of five hundred dollars ($500) for every incident, and one percent(1%) accrued interest per month. An additional one percent(1%)interest may apply until the requested unreported revenue(s) is/are fully paid. The Qualified Management Agreement may also be terminated as a result of the discovered unreported revenue(s). 29.4.13 The City reserves the right to dispatch auditors of its choosing to the parking facilities.The Parking Operator shall provide an adequate private working area for the City's auditor. The auditor(s) shall have ready access to a photocopy and facsimile machine. The auditor(s)shall be allowed to interview any employees of the Parking Operator. 29.4.14 The selected Parking Operator shall agree that examination of the Parking Operator's books and records are made in accordance with generally accepted auditing standards applicable in the circumstances and that as such, said examination does not require a detailed audit of all transactions. Testing and sampling methods may be used in verifying reports submitted by the Parking Operator. Deficiencies ascertained by the use of such testing and sampling methods, by applying the percentages of error obtained from such testing and sampling to the entire period under examination, will be binding on the Parking Operator and shall be admissible in court to prove any amounts due the City from the Parking Operator. This shall not prevent the Parking Operator from producing all actual records and figures in court to rebut the sampling method. The City shall then conduct an audit of all the records for the audit period. In the event the deficiency ascertained is 2% or more of the amount reported to the City, the Parking Operator shall pay the City for the entire cost of the audit. 29.4.15 Parking Operator Performance: The City may conduct annual evaluations (Attachment G) of the Parking Operator's performance during the term of the contract. Evaluations will be based on a number of criteria, including the quality of the work product or service performed, revenue controls, cost containment, labor forecasting, facility management, the timeliness of performance, financial issues, and the expertise of personnel that the Parking Operator assigns to the contract. Annual evaluations will be considered prior to approval of any extension of the term of the agreement. 29.5 Valet Services: The City desires to provide valet services upon request for certain events. Proposers must submit a proposal for the management and operation of the exclusive valet services at the WRMC. 30.0 EQUIPMENT Prior to the commencement of parking operations, the selected Parking Operator shall be required to purchase certain equipment and supplies to operate the parking facilities in a manner consistent with that of a First-Class Project, as detailed below: 30.1 Parking Management Office: The Contracted Assets contain a Parking Management Office Western Heritage Parking Garage. The selected Parking Operator will be required to equip the Parking Management Office with adequate resources, including but not limited to, office furniture, personal computers, printers, telephones, office safe(s), facsimile machine, photocopy machine, time clock, and any other equipment or materials necessary to effectively administer the office. The equipment shall remain the property of the Parking Operator unless costs are reimbursed by the City. Equipment purchased by Parking Operator and reimbursed by the City is considered City property. 30.2 Radios: The Parking Operator will be required to obtain two-way radios or similar devices to facilitate communications between managers, supervisors, and parking staff. Costs associated with the two-way radios shall be at the Parking Operator's sole expense and such equipment will remain the property of the Parking Operator. All radios or similar devices shall be operational during business hours. 30.3 Revenue Control Equipment: The parking facilities are furnished with an Amano-McGann revenue control system and remotely linked to the City, Department of Transportation & Public Works, Parking Services Division and Public Events Department. The Parking Operator will provide City access to the revenue control equipment as deemed necessary by City. The Parking Operator will enter into a maintenance service contract for preventative maintenance and emergency service of the revenue control equipment which costs will be reimbursed by the City. The Parking Operator will be required to oversee the operation of the revenue control equipment on a daily basis and work closely with the contract service vendor and the City to ensure that the equipment is fully operational during special events and high-volume periods. The Parking Operator will be required to monitor the service and repair of the revenue control equipment,including recording the removal of revenue control equipment parts by the service vendor, maintaining an accurate spare parts inventory and insure the system is Payment Card Industry data security standard(PCI compliant). The Parking Operator and its personnel will be expected to be trained in the proper use of the revenue control equipment and related software and the ability to generate comprehensive reports, including but not limited to, revenue and validation reports, occupancy counts and monitoring, equipment functions, and parking facilities usage counts. Parking Operator shall be financially responsible for any damages to the revenue control equipment due to negligence. All maintenance costs in excess of$5,000 must be approved by City in advance. ATTACHMENT A CONFLICT OF INTEREST DISCLOSURE REQUIREMENT Pursuant to Chapter 176 of the Local Government Code, any person or agent of a person who contracts or seeks to contract for the sale or purchase of property, goods, or services with a local governmental entity (i.e. The City of Fort Worth) must disclose in the Questionnaire Form CIQ ("Questionnaire") the person's affiliation or business relationship that might cause a conflict of interest with the local governmental entity. Bylaw, the Questionnaire must be filed with the Fort Worth City Secretary no later than seven days after the date the person begins contract discussions or negotiations with the City, or submits an application or response to a request for proposals or bids, correspondence, or another writing related to a potential agreement with the City. Updated Questionnaires must be filed in conformance with Chapter 176. A copy of the Questionnaire Form CIQ is enclosed with the submittal documents. The form is also available at http://www.ethics.state.tx.us/forms/CIO.ndf. If you have any questions about compliance,please consult your own legal counsel. Compliance is the individual responsibility of each person or agent of a person who is subject to the filing requirement. An offense under Chapter 176 is a Class C misdemeanor. NOTE: If you are not aware of a Conflict of Interest in any business relationship that you might have with the City,state Vendor name in the# 1, use N/A in each of the areas on the form.However,a signature is required in the#4 box in all cases. CONFLICT OF INTEREST QUESTIONNAIRE FORM CIO For vendor doing business with local governmental ewity This questionnaire reflects changes made to the low by H.H. 23,84th Leg, Regular Sessfor.. OFFICEUSEONLY This questionnaire is being filed in accordance with'Chapter 1713,Local Government 01149, Dato R,,&,d by a vendorwho has a business relationship as definedby Section 176.001(1-a)with a local governmental entity and the vendor meets requirements under Section 176.006(a). By law this questionnaire must be filed with the records administrator of the local gove-nmental entity not later than the 7tn business day after the date the vendor becomes aware of facts that require the,statement to be filed. See Section i 76.006(a-1),Local Government Gode. A vendor commits at.offense it the ven(jif knowingly violates Section 176.006, Local Government Gode.An offense under this section is a misdemeanor. Name of venclorwho has a business rialatlonship with local governmental entity. Check this box If you are filing an update to a previously filed questitnnalre. {The law re4uires that you file an update- completed qLastiot r Are le-ull the appropriate filin, au'.hoi'b, not .ate-than the 7th business day after the dai- -)i witict-you became aware 111,at Ine originally filed questic inain.was Incomplete or inaccurate.) Nance of local government officer abou!whom the Information In this section Is bel-Ig disclosed. Narne-)i Officer This section(item 3 including subpart*- A, 9, G,& D) must be completed for each officer with who.-, the iv andor has an employment or other business relationship as delined by Section IM001(1-a),Local Government CcJe Attach additicnal pages to this Form CIO as necessary. A. Is the local government officer named in this section receiving or likely to receive taAable incime,other them investrner' income,from the vendor? E-1 Yes fvo S. Is the vendor receiving or likely to receive taxable income,Other than investment incomE,frc nor at the direction of the local joverprinent officer named its this section AND the tax-able kmi -oine is not received from the local governmental entity? El Yes El No G. Is the filer of this questionnaire employed by a corporation or other business entity with respect to which the local goverrunent officer serves as an officer or director,or holds an ownership inte-est c'one percent or more? FlYes E-1 NO D. Describe each employment or business and family relationship with the local government officer named ir-this seAior Signature of veidor doing business with th# governmental entity Date Adopted 811,2315 ATTACHMENT B REFERENCES Complete and Return This Form with the proposal The Proposer shall furnish,with this RFP,the following information: Three(3)recent clients references of similar size. 1. Company's Name Name of Contact Title of Contact Present Address City, State,Zip Code Telephone Number ( ) Fax Number( ) 2. Company's Name Name of Contact Title of Contact Present Address City, State,Zip Code Telephone Number ( ) Fax Number( ) 3. Company's Name Name of Contact Title of Contact Present Address City, State,Zip Code Telephone Number ( ) Fax Number( ) ATTACHMENT C1 SCHEDULE OF PAYMENT& OPERATING BUDGET (Period of February 1, 2016 through September 30,2016) The selected Parking Operator shall be paid a fixed monthly management fee for the operation of the parking facilities, plus compensation for budgeted operating expenses. Operating expenses shall be reimbursed during the month for which they are incurred in accordance with Attachment Cl. However,no budget item shall be exceeded without written authorization from the CITY. OPERATOR shall submit an itemized statement to the CITY for its services performed,which shall include documentation setting forth in detail a description of the services rendered. The CITY shall pay OPERATOR the amount of such billing within thirty(30)days of receipt of same. PROPOSED MONTHLY MANAGEMENT FEE: $ PROPOSED OPERATING BUDGET: LABOR—TAXES &BENEFITS $ HOURLY WAGES: @ per hour $ UTILITIES $ INSURANCE—GL $ SUPPLIES $ ROUTINE MAINTENANCE $ CONTRACTED SERVICES $ TOTAL: $ ATTACHMENT C2 PROPOSED START-UP COSTS AND PROTECTED LABOR COSTS The selected Parking Operator shall be paid a fixed fee for start-up costs in accordance with the submittal below. No budget item shall be exceeded without written authorization from the CITY. PROPOSED START UP COSTS BUDGET: RECRUITMENT $ TRAINING $ PRE-EMPLOYMENT BACKGROUND CHECKS $ LABOR—TAXES &BENEFITS $ SUPPLIES $ TOTAL: $ ATTACHMENT C3 SCHEDULE OF HOURLY LABOR RATES The selected Parking Operator shall be paid an hourly rate for any"as needed"parking personnel assigned to other parking facilities owned or operated by the CITY in accordance with the proposed hourly rates listed below: PROPOSED HOURLY RATES (MAY BE RANGES): CASHIER: $ PARKING MAINTENANCE ATTENDANT: $ OTHER(List title): ATTACHMENT D AGREEMENT BETWEEN THE CITY OF FORT WORTH AND FOR MANAGEMENT AND OPERATION OF CERTAIN PARKING FACILITIES This Agreement is made and entered into by and between the City of Fort Worth, a home-rule municipal corporation of the State of Texas ("CITY"), acting by and through its duly authorized Assistant City Manager, and , a ("OPERATOR"), acting by and through , its duly authorized .CITY and OPERATOR are each individually referred to herein as a"party"and collectively referred to as the"parties." WITNESSETH: WHEREAS, (enter parking operator) provides or makes available certain services to meet the needs of both tenants and users of the facilities; and WHEREAS,parking services are an integral part of the success of the Will Rogers Memorial Center("WRMC"); and NOW THEREFORE,in consideration for the covenants and Agreement hereafter set forth,the parties hereto agree as follows: L TERM 1.1 The initial term of this Agreement shall be for ten (10) years, from ("Effective Date") until ,unless terminated as hereinafter provided. 1.2 In addition to the initial term hereof, this Agreement may be renewed up to two (2)time for five-year terms on the same terms and conditions at the City's sole discretion. In the event the OPERATOR is requested to continue operation of the parking facilities after expiration of the term of the Qualified Management Agreement,such continuance shall be construed to be a tenancy from month-to-month, on the same terms and conditions. 2. DESCRIPTION OF SERVICES 2.1 OPERATOR's Services. OPERATOR shall maintain parking services for designated parking garages and lots in a manner satisfactory to CITY and consistent with that level of care and skill ordinarily exercised by members of the profession currently practicing in the same locality under similar conditions,as outlined in the attached Scope of Services, attached as Exhibit"A"and incorporated herein and made part of this Agreement. Exhibit A is consistent with CITY's Request for Proposal dated ("RFP"), OPERATOR's bid response ("Bid Response"), and (add any clarifications,best and final info, etc.,if necessary) ("Other Documents"). If the need arises to interpret Exhibit A, the parties may refer to these documents to interpret the parties' intent in the following order: RFP, Bid Response, other documents. Any such conflict within these documents shall also be resolved in the same order. For all valet services at WRMC, the Operator can sub-contract for valet services only if the sub-contractor procures Garage Keeper's liability insurance as outlined in Section 7 of this Agreement. 2.2 OPERATOR shall work closely with the Directors of the Department of Public Events and Transportation and Public Works, or his/her designees,hereinafter referred to as "Directors,"in the performance of any and all related tasks required by the Directors in order to fulfill the intent of this Agreement. 2.3 OPERATOR shall deliver all aspects of operating the parking facilities specified in the RFP in accordance with Exhibit A,including but not limited to,maintenance, revenue collection and control,parking enforcement, and staffing which result from its services to the Directors. 2.4 OPERATOR represents that all of its employees and subcontractors who perform services under this Agreement shall be qualified and competent to perform the services required herein. OPERATOR agrees to replace any employee or subcontractor that the CITY,in its reasonable opinion,finds unacceptable. 2.5 OPERATOR must coordinate with CITY to allow CITY to evaluate the OPERATOR's performance on a form promulgated by CITY on a regular basis established by the CITY. If OPERATOR's performance is not satisfactory in the sole discretion of the CITY, OPERATOR must immediately correct any deficiencies in its performance under this Agreement. 3. COMPENSATION 3.1 Management Fee. CITY agrees to compensate OPERATOR, and OPERATOR agrees to accept in full satisfaction for the services performed under Exhibit A, a flat management fee of ($ ),which will be paid to OPERATOR in monthly installments of 3.2 Operating Expenses. CITY agrees to compensate OPERATOR for, and OPERATOR agrees to provide, labor, materials, supplies, equipment and other services necessary in accordance with Exhibit A. CITY shall pay OPERATOR said Consideration in accordance with the approved, budgeted operating expenses. The budget of operating expenses for the period from through is attached hereto as Exhibit`B"and incorporated herein and made part of this Agreement. No budgeted operating expense item shall be exceeded by more than five percent(5%) per line item without authorization from the CITY. If at any time during the period covered by an approved Budget it appears to OPERATOR that the actual total of all Operating Expenses likely to be incurred during said period will exceed the Budget's projected total by more than five percent(5%), OPERATOR shall promptly so advise CITY, and CITY and OPERATOR shall jointly discuss what actions, if any, could be taken to minimize the Operating Expenses without substantially impairing the operation of the parking facilities. 3.3 Estimated Operating Expenses. For each subsequent fiscal year,October 1 through September 30,OPERATOR shall submit a proposed budget before the preceding March 15 for each fiscal year of the Agreement in order to be included in the authorized budget of the CITY. The CITY's City Council will be the sole authority relating to the parking system budget for each fiscal year. 3.4 Payment Terms. OPERATOR shall submit an invoice for payment of the proceeding month's actual expenses and the management fee in accordance with the budgeted operating expenses. The CITY shall remit payment of each invoice within thirty(30) days of receipt of invoice. 3.5 Reports and Records for Reimbursement Expenses. Together with the invoice referenced in Section 3.4 above, within fifteen(15)days after the end of each calendar month, OPERATOR shall provide the CITY a statement showing all revenue, operating expenses, management fees of the preceding month. Within ninety (90) days following the last month of the term of this Agreement, OPERATOR shall mail a like final statement. OPERATOR shall keep complete and accurate reports and records (collectively, "Records") of all revenue and operating expenses relating to the parking facilities. Such Records shall be kept in accordance with good accounting practices. OPERATOR shall permit CITY to inspect the Records in accordance with Section 9 below. 4. OPERATOR: RESPONSIBLE INDTVIDUAL(S) OPERATOR designates to act as a Responsible Principal whom shall be principally responsible for OPERATOR's obligations under this Agreement and shall serve as principal liaison between CITY and OPERATOR. Designation of another Responsible Principal by OPERATOR shall not be made without the prior written consent of CITY,which consent shall not be unreasonably withheld. The Responsible Principals shall have no personal liability under this Agreement. OPERATOR shall be entirely responsible for any acts or omissions of the Responsible Principals. 5. PERSONNEL OPERATOR represents that it has, or shall secure at its own expense, all personnel required to perform OPERATOR's services outlined in Exhibit A and that all personnel engaged in the work shall be qualified to perform such services. 6.DISCLOSURE OF CONFLICTS AND CONFIDENTIAL INFORMATION 6.1 Disclosure of Conflicts. OPERATOR hereby warrants to the CITY that OPERATOR has made full disclosure in writing of any existing or potential conflicts of interest related to OPERATOR'S services under this Agreement by filing the Conflict of Interest Questionnaire with the City's City Secretary's Office, as included in the RFP. In the event that any conflicts of interest arise after the Effective Date of this Agreement, OPERATOR hereby agrees immediately to make full disclosure to the CITY in writing. 6.2 Confidential Information. The CITY acknowledges that OPERATOR may use products, materials, or methodologies proprietary to OPERATOR. The CITY agrees that OPERATOR'S provision of services under this Agreement shall not be grounds for the CITY to have or obtain any rights in such proprietary products, materials, or methodologies unless the parries have executed a separate written agreement with respect thereto. OPERATOR, for itself and its officers, agents and employees, agrees that it shall treat all information provided to it by the CITY("City Information") as confidential and shall not disclose any such information to a third party without the prior written approval of the CITY. 6.3 Unauthorized Access. OPERATOR shall store and maintain CITY Information in a secure manner and shall not allow unauthorized users to access,modify,delete or otherwise corrupt CITY Information in any way.OPERATOR shall notify the CITY immediately if the security or integrity of any CITY information has been compromised or is believed to have been compromised,in which event,OPERATOR shall,in good faith,use all commercially reasonable efforts to cooperate with the CITY in identifying what information has been accessed by unauthorized means and shall fully cooperate with the CITY to protect such information from further unauthorized disclosure. 7. INSURANCE 7.1 Coverage Amounts. OPERATOR shall procure, pay for, and maintain during the term of this Agreement, with a company authorized to do business in the State of Texas and acceptable to CITY, the following minimum insurance coverage: • Statutory Workers' Compensation Insurance and Employer's Liability Insurance shall be at the statutory limits: $100,000 Each Accident $500,000 Disease—Policy limit $100,000 Disease—Each Employee Workers' Compensation and Employers' Liability coverage with limits consist with statutory benefits outlines in the Texas Workers' Compensation Act (Art. 8308-1.01 et seq. Tex. Rev. Civ. Stat.) and minimum policy limits for Employers' Liability,which may change based on revisions to the existing laws. OPERATOR will be required to adjust the limits accordingly. • Commercial General Liability Insurance shall be provided as follows: $1,000,000 Each Occurrence $2,000,000 Annual Aggregate Coverage shall include but not be limited to premises/operations, independent contractors, products/completed operations, personal injury, and contractual liability. Insurance shall be provided on an occurrence basis, and as Comprehensive as the current Insurance Services Office (ISO)policy. In some instances, Errors & Omission coverage may be included by endorsement. Coverage shall also include damage to assets, equipment and infrastructure caused by negligence or poor maintenance. • Auto Liability Insurance shall be provided as$1,000,000 Combined Single Limit Each Accident. A commercial business policy shall provide coverage on "Any Auto," defined as autos owned, hired and non- owned. • Garage Keepers Liability Insurance shall be provided as follows: $1,000,000 each accident on a combined single limit basis If OPERATOR contracts with a valet provider to provide services upon the CITY's request, OPERATOR shall require valet provider to maintain the same levels of Garage Keepers Liability Insurance. 7.2 General Insurance Requirements. 1. Applicable policies shall also be endorsed to name the City of Fort Worth as an additional insured,as its interests may appear(AIIMA). The term CITY shall include its employees, officers, officials, agents, and volunteers in respect to the contracted services. 2. The workers' compensation policy shall include a Waiver of Subrogation (Right of Recovery) in favor of the CITY. 3. A minimum of Thirty (30) days' notice of cancellation or reduction in limits of coverage shall be provided to the CITY. Ten (10) days' notice shall be acceptable in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City of Fort Worth, 1000 Throckmorton,Fort Worth,Texas 76102,with copies to the City Attorney at the same address. 4. The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A-VII in the current A.M.Best Key Rating Guide,or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required, written approval of Risk Management is required. 5. Any failure on the part of the CITY to request required insurance documentation shall not constitute a waiver of the insurance requirement. 6. Certificates of Insurance evidencing that the OPERATOR has obtained all required insurance shall be delivered to and approved by the CITY's Risk Management Division prior to execution of this Agreement. 7. The OPERATOR shall carry insurance in the types and amounts for the duration of this Agreement and furnish certificates of insurance along with copies of policy declaration pages and policy endorsements as evidence thereof. 7.3 General Liability Insurance—WRMC. CITY agrees to reimburse OPERATOR, and OPERATOR agrees to provide insurance coverage with the limits specified in this section 7 of this Agreement at a cost of ($ ) per year of the Agreement to be paid in monthly installments of ($ ). The insurance rate will be effective for year one and two of the Agreement. Any future increases will be capped at percent (_%) per year. The foregoing insurance charge includes coverage for self- park operations. The amount charged by the valet provider for such insurance may be reimbursed by the CITY at the CITY's sole discretion. 8.LIABILITY AND INDEMNIFICATION 8.1 LIABILITY - OPERATOR SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY,INCLUDING DEATH,TO ANY AND ALL PERSONS,OF ANY FIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF OPERATOR, ITS OFFICERS, AGENTS,SERVANTS OR EMPLOYEES. 8.2 INDEMNIFICATION- OPERATOR HEREBY COVENANTS AND AGREES TO INDEMNIFY,HOLD HARMLESS AND DEFEND THE CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED DAMAGE OR LOSS TO OPERATOR'S BUSINESS, AND ANY RESULTING LOST PROFITS) PERSONAL INJURY, INCLUDING DEATH AND WORKERS' COMPENSATION LIABILTY, TO ANY AND ALL PERSONS, AND DAMAGES FOR CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE ACTS OR OMISSIONS OF OPERATOR, ITS OFFICERS, AGENTS, SUBAGREEMENTORS,SERVANTS OR EMPLOYEES. 8.3 INTELLECTUAL PROPERTY INFRINGEMENT — (i) The OPERATOR warrants that all Deliverables, or any part thereof, furnished hereunder in accordance with Exhibit A, including but not limited to: programs, documentation, software, analyses, applications, methods, ways, and processes (in this Section each individually referred to as a "Deliverable" and collectively as the "Deliverables,") do not infringe upon or violate any patent, copyrights, trademarks, service marks,trade secrets,or any intellectual property rights or other third party proprietary rights,in the performance of services under this Agreement. (ii)OPERATOR shall be liable and responsible for any and all claims made against the CITY for infringement of any patent, copyright, trademark, service mark, trade secret, or other intellectual property rights by the use of or supplying of any Deliverable(s) in the course of performance or completion of, or in any way connected with providing the services, or the CITY's continued use of the Deliverable(s)hereunder. (iii)OPERATOR agrees to indemnify,defend,settle,or pay,at its own cost and expense,including the payment of attorney's fees,any claim or action against the CITY for infringement of any patent,copyright,trade mark,service mark,trade secret, or other intellectual property right arising from CITY's use of the Deliverable(s), or any part thereof, in accordance with this Agreement, it being understood that this agreement to indemnify, defend, settle or pay shall not apply if the CITY modifies or misuses the Deliverable(s). So long as OPERATOR bears the cost and expense of payment for claims or actions against the CITY pursuant to this section, OPERATOR shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim;however,CITY shall have the right to fully participate in any and all such settlement,negotiations,or lawsuit as necessary to protect the CITY's interest,and CITY agrees to cooperate with OPERATOR in doing so.In the event CITY,for whatever reason,assumes the responsibility for payment of costs and expenses for any claim or action brought against the CITY for infringement arising under this Agreement, the CITY shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim;however,OPERATOR shall fully participate and cooperate with the CITY in defense of such claim or action.CITY agrees to give OPERATOR timely written notice of any such claim or action,with copies of all papers CITY may receive relating thereto.Notwithstanding the foregoing, the CITY's assumption of payment of costs or expenses shall not eliminate OPERATOR's duty to indemnify the CITY under this Agreement.If the Deliverable(s),or any part thereof,is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise,such use is materially adversely restricted,OPERATOR shall,at its own expense and as CITY's sole remedy, either: (a) procure for CITY the right to continue to use the Deliverable(s); or (b)modify the Deliverable(s) to make them/it non-infringing, provided that such modification does not materially adversely affect CITY's authorized use of the Deliverable(s); or (c) replace the Deliverable(s) with equally suitable, compatible, and functionally equivalent non-infringing Deliverable(s) at no additional charge to CITY; or (d) if none of the foregoing alternatives is reasonably available to OPERATOR,terminate this Agreement,and refund all amounts paid to OPERATOR by the CITY,subsequent to which termination CITY may seek any and all remedies available to CITY under law. 9. RIGHT OF REVIEW AND AUDIT 9.1 OPERATOR agrees that the CITY shall, until the expiration of three (3) years after final payment under this Agreement,have access to and the right to examine at reasonable times any directly pertinent books,documents,papers and records of the OPERATOR involving transactions relating to this Agreement at no additional cost to the CITY. OPERATOR agrees that the CITY shall have access during normal working hours to all necessary OPERATOR facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. The CITY shall give OPERATOR not less than 10 days written notice of any intended audits. 9.2 OPERATOR further agrees to include in all its subcontractor agreements hereunder a provision to the effect that the subcontractor agrees that the CITY shall, until expiration of three (3) years after final payment of the subcontract,have access to and the right to examine at reasonable times any directly pertinent books,documents,papers and records of such subcontractor involving transactions related to the subcontract, and further that CITY shall have access during normal working hours to all subcontractor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this paragraph. CITY shall give subcontractor not less than 10 days written notice of any intended audits. 9.3 OPERATOR and subcontractor agree to photocopy such documents as may be requested by CITY at no additional cost to CITY. 10. GIFT TO PUBLIC SERVANT 10.1 CITY may terminate this Agreement immediately if OPERATOR has offered, conferred, or agreed to confer any benefit upon a CITY employee or official that the CITY employee or official is prohibited by law from accepting. 10.2. For purposes of this section, "benefit" means anything reasonably regarded as pecuniary gain or pecuniary advantage,including benefit to any other person in whose welfare the beneficiary has a direct or substantial interest,but does not include a contribution or expenditure made and reported in accordance with law. 10.3. Notwithstanding any other legal remedies, CITY may require OPERATOR to remove any of its employees or subcontractors from the services being performed under this Agreement who have violated the restrictions of this section or any similar state or federal law, and obtain reimbursement for any expenditures made to OPERATOR as a result of the improper offer, Agreement to confer, or conferring of a benefit to a CITY employee or official. 11. TERMINATION 11.1 Convenience. CITY may terminate this Agreement at any time and for any reason by providing OPERATOR with 30 days' written notice of termination. If the CITY terminates this Agreement for convenience pursuant to this section,the CITY will pay OPERATOR for services actually performed to the CITY's sole satisfaction prior to such termination,in accordance with a final statement submitted by OPERATOR documenting the performance of such work. 11.2 Breach. The CITY shall have the right to terminate this Agreement for cause in the event of default of this Agreement by OPERATOR. If the Agreement is breached by OPERATOR, CITY will provide OPERATOR notice of such breach and give OPERATOR 30 days to cure the breach with the understanding that all services being performed under this Agreement shall cease upon the date specified in such notice if the breach is not cured to the CITY's sole satisfaction. OPERATOR shall have the right to terminate this Agreement for cause in the event of default of this Agreement by CITY. If the Agreement is breached by CITY, OPERATOR will provide CITY notice of such breach and give CITY thirty (30) days to cure. If CITY fails to remit payment of operating expenses or management fees when due, OPERATOR shall provide CITY notice of such failure, and CITY will have fifteen(15)days after receipt of such notice to remit payment. 11.3 Lost Profits. OPERATOR shall not be entitled to lost or anticipated profits in the event this Agreement is terminated as provided for herein or in the event that the CITY,in its sole discretion, decides not to exercise any option period. 11.4 Equipment. Upon termination or expiration of this Agreement, OPERATOR shall not remove any property or equipment vital to the CITY's provision of parking service. If necessary, CITY may direct OPERATOR to remove any equipment and materials at OPERATOR'S sole expense. 11.5 Termination on Default. The following shall be deemed events of default by OPERATOR under this Agreement: A. OPERATOR fails to pay any of the funds when due or any other payment of reimbursement to CITY required hereunder; B. Failure by the CITY to take any action upon default by OPERATOR of any of the terms,covenants or conditions required to be performed,kept and observed by the OPERATOR shall not be construed to be or act as a waiver of default or in any subsequent default of any of the terms, covenants and conditions herein contained to be performed,kept and observed by the OPERATOR; C. Any act or omission which results in the suspension or revocation of any act,power,license,permit or authority, which terminates the conduct and operation being provided under this Agreement at any CITY parking facility by the OPERATOR, or suspends it for any time in excess of thirty(30)days; D. OPERATOR attempts to assign this Agreement without the prior written consent of CITY; E. OPERATOR fails to use the parking facilities as per the terms and the purpose of this Agreement without written consent of the CITY; F. The levy of any attachment or execution, or the appointment of any receiver, or the execution of any other process of any court of competent jurisdiction which does, or as a direct consequence of such process, will interfere with OPERATOR's operation of the parking services under this Agreement and will interfere with its operations under this Agreement and which attachment, execution, receivership, or other process of such court is not enjoined, vacated, dismissed, or set aside within a period of thirty(30)days; G. OPERATOR makes a transfer in fraud of creditors, or makes an assignment for the benefit of creditors; H. A petition under any part of the Federal bankruptcy law, or an action under any present or future solvency law or statute is filed against OPERATOR and OPERATOR's operations hereunder are interfered with or adversely affected thereby, or OPERATOR is adjudicated as bankrupt. Upon notification that the OPERATOR has declared bankruptcy, the CITY may immediately make other arrangements to provide parking services to its customers until an arrangement is worked out between the CITY and the Court.The OPERATOR will not share in any of the revenues derived from such temporary arrangements; or I. OPERATOR abandons,deserts,vacates or discontinues all or part of its operation of the parking services or any other action that results in a failure by OPERATOR to provide public and others with the service required. If OPERATOR defaults in performing any covenant or term of this Agreement and does not correct the default within thirty (30) days after receipt of written notice from CITY to OPERATOR or an additional reasonable period if OPERATOR is proceeding with diligence to cure the default, CITY may declare this Agreement, and all rights and interest created by it,terminated. 11.6 Other Remedies. Any termination of this Agreement as provided in this article will not relieve OPERATOR from paying any sum or sums due and payable to CITY under the Agreement at the time of termination, or any claim for damages then or previously accruing against OPERATOR under this Agreement. Any such termination will not prevent CITY from enforcing the payment of any such sum or sums or claim for damages by any remedy provided for by law,or from recovering damages from OPERATOR for any default under the Agreement. All CITY's rights,options,and remedies under this Agreement will be construed to be cumulative, and not one of them is exclusive of the other. CITY may pursue any or all such remedies or any other remedy or relief provided by law, whether or not stated in this Agreement. 11.7 Continuity. OPERATOR recognizes that the services provided pursuant to this Agreement are vital to the CITY's efforts to provide convenient parking services;that continuity thereof must be maintained at a consistently high level without interruption;that upon expiration or earlier termination of this Agreement a successor may continue these services;that any successor OPERATOR shall need phase-in training; and that OPERATOR must cooperate in order to effect an orderly and efficient transition. OPERATOR shall cooperate with a smooth, seamless transition and have a cooperative approach with the current operator or a successor operator. There shall be no negative correspondence in OPERATOR's communications to Licensees or users. 11.8 Phase-Out Services. OPERATOR shall be required to provide phase-out services to its successor OPERATOR for up to thirty(30)days prior to Agreement expiration at no charge to the CITY. Phase-out orientation shall comprise a minimum of thirty(30)working days, eight(8)hours per day. Orientation may include system operations procedures, record keeping, reports, and procurement procedures, etc. OPERATOR shall be totally responsible for providing the services called for by the Agreement during its Phase-out period. CITY agrees to work with OPERATOR to prevent disclosure of OPERATOR's trade secrets during the Phase-out period. 12. CITY'S RESPONSIBILITIES CITY shall provide OPERATOR with all pertinent data, documents, and other requested information as is available for the proper performance of OPERATOR's services. 13.INFORMATION AND DOCUMENTS All data, information, documents and drawings prepared for CITY and required to be furnished to CITY in connection with this Agreement shall become the property of CITY, and CITY may use all or any portion of the work submitted by OPERATOR and compensated by CITY pursuant to this Agreement as CITY deems appropriate. Notwithstanding the foregoing, Operator reserves all rights to Operator's intellectual property, including but not limited to its trade names, trademarks and any and all on-site parking amenities programs (the"Intellectual Property"), and the parties agree that, upon termination of this Agreement for any reason, Operator shall have the right, at its sole cost and expense, to remove the Operator's Intellectual Property from the parking facilities, and the CITY shall refrain from all further use of the Operator's Intellectual Property. 14. CHANGES IN SCOPE OF WORK The CITY shall have the right to order,in writing,changes in the scope of work or the services to be performed. Any changes in the scope of work requested by OPERATOR must be made in writing and approved by both parties as an amendment to this Agreement. To the extent a change in the scope of work or services performed changes OPERATOR's operating expenses, the budget shall be modified accordingly. 15.NONDISCRIMINATION As a condition of this Agreement, OPERATOR covenants that it will take all necessary actions to insure that in connection with any work under this Agreement, OPERATOR,its employees and subcontractors, will not discriminate in the treatment or employment of any individual or groups of individuals on any basis prohibited by law,either directly, indirectly or through contractual or other arrangements.OPERATOR shall also comply with all applicable requirements of the Americans with Disabilities Act, 42 U.S.C. §12101-12213, as amended. In this regard, OPERATOR shall keep, retain and safeguard all records relating to this Agreement or work performed hereunder for a minimum period of three (3)years from final Agreement completion, with full access allowed to authorized CITY representatives, upon request, for purposes of evaluating compliance with this and other provisions of the Agreement. 16. APPLICABLE LAWS 16.1 If any action,whether real or asserted,at law or in equity,arises on the basis of any provision of this Agreement, venue for such action shall lie in state courts located in Tarrant County,Texas or the United States District Court for the Northern District of Texas—Fort Worth Division. This Agreement shall be construed in accordance with the laws of the State of Texas. 16.2 This Agreement shall be construed under the laws of the state of Texas. This Agreement has been fully negotiated between the parties and any ambiguity contained herein shall not be construed adversely to either party based upon which party may have written the Agreement. 16.3 OPERATOR agrees to comply with all applicable federal, state and local laws, ordinances, rules and regulations. If the CITY notifies OPERATOR of any violation of such laws, ordinances, rules or regulations, OPERATOR shall immediately desist from and correct the violation. 17. AGREEMENT TRANSFER OR ASSIGNMENT OPERATOR shall not assign any of its duties, obligations or rights under this Agreement without the prior written consent of the CITY.If the CITY grants consent to an assignment,the assignee shall execute a written agreement with the CITY and the OPERATOR under which the assignee agrees to be bound by the duties and obligations of OPERATOR under this Agreement. The OPERATOR and Assignee shall be jointly liable for all obligations under this Agreement prior to the assignment. 18.NOTICES Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand-delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or(3)received by the other party by United States Mail, registered,return receipt requested, addressed as follows: TO THE CITY: City of Fort Worth With Copy to the City Attorney Attn:Name of City Contact at same address 200 Texas St. Fort Worth TX 76102 Facsimile: (817)392-xxxx TO OPERATOR: Name: Attn: Address: City,State,Zip Facsimile: 19. INDEPENDENT OPERATOR It is expressly understood and agreed that OPERTOR shall operate as an independent contractor as to all rights and privileges granted herein, and not as agent,representative or employee of the CITY. Subject to and in accordance with the conditions and provisions of this Agreement,OPERATOR shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, contractors and subcontractors. OPERTOR acknowledges that the doctrine of respondeat superior shall not apply as between the CITY, its officers, agents, servants and employees, and OPERTOR, its officers, agents, employees,servants,contractors and subcontractors. OPERATOR further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between CITY and OPERATOR. It is further understood that the CITY shall in no way be considered a Co-employer or a Joint employer of OPERATOR or any officers, agents, servants, employees or subcontractors of OPERATOR. Neither OPERATOR, nor any officers, agents, servants, employees or subcontractors of OPERATOR shall be entitled to any employment benefits from the CITY.OPERATOR shall be responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants, employees or subcontractors. 20. MISCELLANEOUS PROVISIONS 20.1 Severability. In case any one or more of the provisions contained in this Agreement shall for any reason be held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provision thereof and this Agreement shall be considered as if such invalid,illegal,or unenforceable provision had never been contained in this Agreement. 20.2 This Agreement may be executed in any number of counterparts, each of which shall be deemed an original and constitute one and the same instrument. 20.3 Force Majeure. Timely performance by both parries is essential to this Agreement. However, neither party is liable for delays or other failures to perform its obligations under this Agreement to the extent the delay or failure is caused by Force Majeure. Force Majeure means fires,floods,and other acts of God,explosions,war,terrorist acts,riots, court orders, and, the acts of superior governmental or military authority or other similar incidents outside the control of the parties that renders the performance of this Agreement impossible. This relief is not applicable unless the affected party does the following: uses due diligence to remove the effects of the Force Majeure as quickly as practicable; and provides the other party with prompt, written notice of the cause and its anticipated effect. The CITY may perform functions itself or Agreement them out during periods of Force Majeure. Such performance is not a default or breach of this Agreement by the CITY. If the Force Majeure continues more than sixty (60) days, the CITY may terminate this Agreement by giving seven(7) days written notice to the OPERATOR. 20.4 Strike. OPERATOR WAIVES ANY CLAIM IT MAY HAVE FOR FINANCIAL LOSSES OR OTHER DAMAGES RESULTING FROM TERMINATION OF THIS AGREEMENT. OPERATOR is not relieved from performing its obligations under this Agreement due to a strike or work slowdown of its employees. OPERATOR shall employ only fully-trained and qualified personnel during a strike. 20.5 Total Agreement. This Agreement, together with the Exhibits incorporated therein, embodies the complete Agreement of the parties hereto, superseding all oral or written previous and contemporary Agreements between the parties and relating to matters in this Agreement, and except as otherwise provided herein cannot be modified without written Agreement of the parties to be attached to and made a part of this Agreement. 20.6 Application of Provisions. In any dispute over the meaning or application of any provision of this Agreement, this Agreement shall be interpreted fairly and reasonably, and neither more strongly for or against any party, regardless of the actual drafter of this Agreement. 20.7 No Termination on Bankruptcy. Bankruptcy, insolvency, assignment for the benefit of creditors, or the appointment of a receiver will not affect this Agreement as long as OPERATOR and CITY or their respective successors or legal representatives continue to perform all covenants of this Agreement. 20.8 Captions and Headings. The captions to the various clauses of this Agreement are for informational purposes only and shall not alter the substance of the terms and conditions of this Agreement. 20.9 Governmental Powers. It is understood that by execution of this Agreement, the CITY does not waive or surrender any of it governmental powers. 20.10 Non-appropriation of Funds. In the event no funds or insufficient funds are appropriated by the CITY in any fiscal period for any payments due hereunder, CITY will notify OPERATOR of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to the CITY or any kind whatsoever, except as to the portions of the payments herein agreed upon which funds shall have been appropriated. 20.11 Review of Counsel. The parties acknowledge that each party and its counsel have reviewed this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or exhibits hereto. 20.12 Signature Authority. The person signing this Agreement hereby warrants that he/she has the legal authority to execute this Agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. IN WITNESS THEREOF, the parties hereto have made and executed this Agreement in multiple originals the day and year first above written,in Fort Worth,Tarrant County,Texas. Signature page follows CITY OF FORT WORTH: OPERATOR: By: Assistant City Manager RECOMMENDED: Kirk Slaughter,Director Public Events Department Doug Wiersig,Director Transportation and Public Works APPROVED AS TO FORM AND LEGALITY: Jessica Sangsvang Assistant City Attorney ATTEST: Mary Kayser City Secretary M&C Date EXHIBIT A SCOPE OF SERVICES (will be negotiated between the parties per the RFP and Response) EXHIBIT B BUDGET (will be proposed by OPERATOR and agreed to between the parties) Exhibit C NETWORK ACCESS AGREEMENT 1. The Network. The City owns and operates a computing environment and network (collectively the "Network"). Contractor wishes to access the City's network in order to provide[description of services]. In order to provide the necessary support, Contractor needs access to(description of specific Network systems to which Contractor requires access,i.e.Internet,Intranet,email, (HEAT System,etc.]. 2. Grant of Limited Access.Contractor is hereby granted a limited right of access to the City's Network for the sole purpose of providing [description of servicesl. Such access is granted subject to the terms and conditions forth in this Agreement and applicable provisions of the City's Administrative Regulation D-7(Electronic Communications Resource Use Policy),of which such applicable provisions are hereby incorporated by reference and made a part of this Agreement for all purposes herein and are available upon request. 3. Network Credentials. The City will provide Contractor with Network Credentials consisting of user IDs and passwords unique to each individual requiring Network access on behalf of the Contractor. Access rights will automatically expire one(1)year from the date of this Agreement.If this access is being granted for purposes of completing services for the City pursuant to a separate contract, then this Agreement will expire at the completion of the contracted services, or upon termination of the contracted services, whichever occurs first. This Agreement will be associated with the Services designated below. Services are being provided in accordance with City Secretary Contract No. Services are being provided in accordance with City of Fort Worth Purchase Order No. Services are being provided in accordance with the Agreement to which this Access Agreement is attached. No services are being provided pursuant to this Agreement. 4. Renewal. At the end of the first year and each year thereafter, this Agreement may be renewed annually if the following conditions are met: 4.1 Contracted services have not been completed. 4.2 Contracted services have not been terminated. 4.3 Within the thirty(30)days prior to the scheduled annual expiration of this Agreement,the Contractor has provided the City with a current list of its officers,agents, servants,employees or representatives requiring Network credentials. Notwithstanding the scheduled contract expiration or the status of completion of services,Contractor shall provide the City with a current list of officers, agents,servants,employees or representatives that require Network credentials on an annual basis. Failure to adhere to this requirement may result in denial of access to the Network and/or termination of this Agreement. 5. Network Restrictions. Contractor officers, agents, servants, employees or representatives may not share the City- assigned user IDs and passwords. Contractor acknowledges, agrees and hereby gives its authorization to the City to monitor Contractor's use of the City's Network in order to ensure Contractor's compliance with this Agreement. A breach by Contractor,its officers, agents, servants, employees or representatives, of this Agreement and any other written instructions or guidelines that the City provides to Contractor pursuant to this Agreement shall be grounds for the City immediately to deny Contractor access to the Network and Contractor's Data, terminate the Agreement, and pursue any other remedies that the City may have under this Agreement or at law or in equity. 5.1 Notice to Contractor Personnel — For purposes of this section, Contractor Personnel shall include all officers, agents,servants,employees,or representatives of Contractor.Contractor shall be responsible for specifically notifying all Contractor Personnel who will provide services to the City under this agreement of the following City requirements and restrictions regarding access to the City's Network: (a) Contractor shall be responsible for any City-owned equipment assigned to Contractor Personnel, and will immediately report the loss or theft of such equipment to the City (b) Contractor, and/or Contractor Personnel, shall be prohibited from connecting personally-owned computer equipment to the City's Network (c) Contractor Personnel shall protect City-issued passwords and shall not allow any third party to utilize their password and/or user ID to gain access to the City's Network (d) Contractor Personnel shall not engage in prohibited or inappropriate use of Electronic Communications Resources as described in the City's Administrative Regulation D7 (e) Any document created by Contractor Personnel in accordance with this Agreement is considered the property of the City and is subject to applicable state regulations regarding public information (f) Contractor Personnel shall not copy or duplicate electronic information for use on any non-City computer except as necessary to provide services pursuant to this Agreement (g) All network activity may be monitored for any reason deemed necessary by the City (h) A Network user ID may be deactivated when the responsibilities of the Contractor Personnel no longer require Network access 6. Termination.In addition to the other rights of termination set forth herein,the City may terminate this Agreement at any time and for any reason with or without notice, and without penalty to the City. Upon termination of this Agreement, Contractor agrees to remove entirely any client or communications software provided by the City from all computing equipment used and owned by the Contractor,its officers,agents,servants,employees and/or representatives to access the City's Network. 7. Information Security.Contractor agrees to make every reasonable effort in accordance with accepted security practices to protect the Network credentials and access methods provided by the City from unauthorized disclosure and use. Contractor agrees to notify the City immediately upon discovery of a breach or threat of breach which could compromise the integrity of the City's Network,including but not limited to,theft of Contractor-owned equipment that contains City-provided access software,termination or resignation of officers, agents, servants, employees or representatives with access to City-provided Network credentials, and unauthorized use or sharing of Network credentials. ACCEPTED AND AGREED: CITY OF FORT WORTH: CONTRACTOR NAME: By: By: 4CM Name Name: Assistant City Manager Title: Date: Date: ATTEST: ATTEST: By: By: City Secretary Name: Title: APPROVED AS TO FORM AND LEGALITY: By: Assistant City Attorney M&C: none required ATTACHMENT E MAP OF PARKING FACILITIES W Lancaster n„n W Lancaster Ave Wltl Rogers Rd S C 4 30 F arringtvn Stadium LPLP A. la:2 Q (D Rd -2 BUMPU Tandy Dr Crestline F Trail Dr 16 Botanical Research I i..,f ley Avr C Institute of Texas ro � 4 ve 2. wr�r r� Ve ort Worth Botanic < Ve ° Garden v Ve ITrin i 4V� _ 7 Gardens Restaurant Low-key spat for 3 eievatpd American fare rn ATTACHMENT F VERIFICATION OF SIGNATURE AUTHORITY Full Legal Name of Company: Legal Address: Services to be provided: Execution of this Signature Verification Form("Form")hereby certifies that the following individuals and/or positions have the authority to legally bind the Company and to execute any agreement, amendment or change order on behalf of Company. Such binding authority has been granted by proper order, resolution, ordinance or other authorization of Company. The City is fully entitled to rely on the warranty and representation set forth in this Form in entering into any agreement or amendment with Company. Company will submit an updated Form within ten(10)business days if there are any changes to the signatory authority.The City is entitled to rely on any current executed Form until it receives a revised Form that has been properly executed by the Company. 1. Name: Position: Signature 2. Name: Position: Signature 3. Name: Position: Signature Name: Signature of President/CEO Other Title: Date: ATTACHMENT G SAMPLE EVALUATION FORM Parking Management Operator Appraisal FoRT WoRTHoVision: Mission: Working together to build a strong community. Fort Worth will be the most livable and best managed city in the country. Values: Exceptional Customer Service, Accountability, Ethical Behavior, Diversity, Mutual Respect, Continuous Improvement Company: [Click here to enter Loxt.] Reviewer Name: Department: Public Events Date of Review 1 Click here to enter a date. Date of Review 2 COMPETENCIES 1. Customer Focus: OPERATOR is dedicated to providing an outstanding customer experience. OPERATOR shows interest in and understands the needs, expectations,and circumstances of internal and external customers. OPERATOR is responsive,pleasant,professional and easy to do business with. OPERATOR takes personal responsibililyfor resolving customer issues(complaint resolution is timely and appropslate). Accomplishments: Describe acco n-oR hments. 4 Actions to Develop or Improve Performance: Describe opportunities for growth. If E improvement is needed,describe performance deficiencies and expectations for improvement. Accomplishments: Describe accomplishments. Actions to Develop or Improve Performance: Describe opportunities for growth. If improvement is needed,describe performance deficiencies and expectations for C7 fl ❑ improvement. 2. Maintenance of Equipment&Facilities: Equipment and facilities are inspected daily and are well-maintained. Facilities are clean and free of debris,graffiti and repairs are made timely and within budgeted amounts. Equipment is operational and software, where applicable, is up-to- date. Damage or vandalism is reported daily and police reports made when appropriate. OPERATOR notifies city staff of extraordinary costs or unbudgeted maintenance expenses in advance of incurring the expense. Preventive maintenance is com leted according to established schedules. Accomplishments: Describe accomplishments. Actions to Develop or Improve Performance: Describe opportunities for growth. If improvement is needed.describe performance deficiencies and expectations for ❑ ❑ ::1 ❑ improvement. Accomplishments: Describe accomplishments. Actions to Develop or Improve Performance: Describe opportunities for growth. improvement is needed,describe performan6 e deficiencies and expectations for El El Ll ❑ improvement. 3. Management of Expenses:Labor costs and other operational expenses are within budgeted amounts. Labor is scheduled efficiently and meets the requirements of the events. Number of staff is increased and available for high demand periods and adjusted to minimum levels on low demand periods. Policies are implemented to insure efficient cost containment practices are in place. OPERATOR notifies city staff of extraordinary costs or unbudgeted expenses in advance of incurring the expense. Purchasing guidelines are implemented consistent with City ordinances and state laws. Accomplishments: Describe accomplishments. Actions to Develop or Improve Performance: Describe opportunities for growth, if :. improement is needed,describe performance deficiencies and expectations for El ❑ 71 Elv improvement. Accomplishments: Describe accomplishments. a ❑ 0 ❑ 0 Actions to Develop or Improve Performance: Describe opportunities for growth. ff improvement is needed,describe performance deficiencies and expectations for improvement. 4. Revenue Generated: Revenue is collected,secured and deposited according to established cash handling guidelines. OPERATOR holds staff accountable for any shortage or overage.Appropriate procedures and policies are implemented to maximum collection of revenue. Accomplishments: Desc:�'.ue accomphshinents. Actions to Develop or Improve Performance: Describe opportunities for growth. If improvement is needed,describe performance deficiencies and expectations for ❑ ❑ ❑ ❑ improvement. Accomplishments: Describe. accomplishments. �S s At7 �El ¢r El Actions to Develop or Improve Performance: Describe opportunities for growth. If improvement is needed, describe performance deficiencies and expectations for El ❑ ❑ ❑ improvement. 5. Reports: Information in reports is clear and in an organized manner. Reports are submitted timely and are accurate Accomplishments: Describe accomplishments. Actions to Develop or Improve Performance: Describe opportunities for growth. if improvement is needed,describe performance dcRotencies and expectations for ❑ ❑ ❑ ❑ G improvement. Accomplishments: Describe accomplishments. is 117 Actions to Develop or Improve Performance: Describe opportunities for groLvth. If �El ❑l improvement is needed,describe performance deficiencies and expectations for El 11 ❑ ❑ improvement. 6. Continuous Learning: OPERATOR is committed to continuous improvement. Orientation and Training program is implemented prior to employment and OPERATOR'S staff participates in regular refresher courses. OPERATOR identifies new areas for growth and development for parking team members. Accomplishments: Describe accomplishments. L Actions to Develop or Improve Performance: Describe opportunities fc"r growth. if Z improti�emem is needed,describe:performance deficiencies and expectations fo V r ❑ ❑ ❑ ❑ Q improvernem Accomplishments: Describe accomplishments. Actions to Develop or Improve Performance: Describe opportunities for growth. If improvement is needed,describe performance deficiencies and expectations for ❑ ❑ ❑ ❑ improvement.nt, 7. Safety&Security: Safety and security policies and procedures are in place to minimize injuries to staff and damage to equipment and facilities. Appropriate workplace safety and reporting procedures are established and staff is fully compliant(includes workplace chemical procedures). Security issues are reported and addressed appropriately. Accomplishments: Describe accomplishments. Actions to Develop or Improve Performance: Describe opportunities for growth. If improvement is needed,describe performance deficiencies and expectations for El ❑ El 0 improvement improvement. Accomplishments: Describe accomplishments. c. v, Actions to Develop or Improve Performance: Describe opportunities for growth. if f`El �0 *0❑ ' 0 a improvement is needed,describe performance deficiencies and expectations for 4 in piovement. Comments: First Review Period Parking Manager Signature: Date: City Representative Signature: Date: Department Director Signature: Date: Second Review Period Parking Manager Signature: Date: _ City Representative Signature: Date: _ Department Director Signature: Date: _ _ - t IS - - { It, i ir T R R I I DRIVE _ S i .moi r• � - — - .�{Yill ,�••,"f�:•.,; .• ;+f /�� L �� •i 'i - �i Yid _ ;�`#tiy; � .• �� � +;� r �. �l•i. f •�1. 4.(.1 fir. 7 4r - I i Ire, r•�, ��1!::•. r�r � I- r t — i '4-V �• � '° IIr1� IL � yti � ti�z MANAGEMENT CORP. Parking Management Services for Will Rogers Memorial Center RFP NO. 18-0215 TRHII DRIVE MANAGEMENT CORP. TabRe of Content o CoverLetter......................................................................3 Required City Documents...............................................4 * Trail Drive Management Corp......................................it Experience ......:...............................................................16 ® Business Plan .................................................................21 Customer Service ...........................................................25 ® Additional Services ........................................................26 ® Appendix 1. Service Training 2. Revenue Control, Collection & Deposit Procedures 3. Letters of Recommendation Cover Letter 3 TRRII DRIVE: MANAGEMENT CORP. April 27, 2018 Mr.John Padinjaravila Baby City of Fort Worth Purchasing Division Lower Level,200 Texas Street Fort Worth,Texas 76102 Dear Mr. Padinjaravila Baby, We are pleased to present our qualifications for the City of Fort Worth's Parking Management Services at Will Rogers Memorial Center.We have reviewed your Request for Proposal, and we believe our overall management will enhance the customer experience for those visiting the Will Rogers Memorial Center and patrons throughout the Cultural District. We are proud to have a strong relationship with the Cultural District's respected museums and institutions (please see Appendix 3). Trail Drive Management Corp. (TDMC) is a not-for-profit that was built on community outreach, relationship development and civic reinvestment.As an extension of this mission, our ability to re- invest in the arena and district will provide opportunities to improve the campus. TDMC brings a collective 45 years of parking and traffic experience at various multi-use facilities across the country. We possess the team, experience and qualifications to lead the City of Fort Worth in exceeding the customer expectations. Our enclosed response contains all the required documentation about TDMC. ® Management Ability o Customer Service Plan ® Operational Budgeting a Revenue Control Plan ® Key Personnel Experience ® Parking and Traffic Plan ® Business Plan Our vision is to create a positive parking experience not only within Will Rogers Memorial Center but also surrounding district facilities. Developing district communication is important to ensure consistent customer experiences.This vision is so important to us,we met with Cultural District partners and have included letters of support. Beginning January 15, 2019,TDMC will begin exclusively operating all Yellow Lots, South Lot and Dickies Arena parking garage adjacent to the WRMC campus.We look forward to continuing our partnership with the City of Fort Worth by expanding our parking efforts throughout the entire campus. We believe that our extensive experience, our uniquely qualified team,our expertise and our commitment to civic reinvestment, uniquely qualify us as the perfect partner to manage the parking operations on the City of Fort Worth's behalf. We look forward to the opportunity to reinvest in Fort Worth. Sincerely, Matt Homan President and General Manager Trail Drive Management Corp. FORT WORTH. PURCHASING DIVISION REQUEST FOR PROPOSALS (RFP) for PARKING MANAGEMENT SERVICES For WILL ROGERS MEMORIAL CENTER RFP No. 18-0215 Issued: March 27,2018 PROPOSAL SUBMISSION DEADLINE: *******Aliril 26,2018 bj 1:30PM Local Time******* NO LATE PROPOSALS WILL BE ACCEPTED RESPONSES SHALL BE DELIVERED TO: RESPONSES SHALL BE MAILED TO: CITY OF FORT WORTH PURCHASING DIVISION CITY OF FORT WORTH LOWER LEVEL PURCHASING DIVISION, 200 TEXAS STREET LOWER LEVEL,200 TEXAS STREET FORT WORTH, TEXAS 76102 FORT WORTH, TEXAS 76102 NAME AND ADDRESS OF COMPANY A Pre-proposal conference will be held,April 5,2018 SUBMITTING PROPOSAL: 10:00 AM at the Corral Room Will Rogers Memorial Center of the Amon G. Carter Exhibits Building,3401 Trail Drive Management Coro. W.Lancaster Ave, Fort Worth,TX 76107. na **** * ******** **********x****** ************ 115 West 2 Street,Ste. 204 FOR ADDITIONAL INFORMATION Fort Worth,Texas 76102 REGARDING THIS RFP PLEASE CONTACT: John Padinjaravila Baby, Buyer john. adiniaravilababv@fortworthtexas.aov; Contact Person: Matt Homan u FMSPurchasinaResponses fortworthtexas.aov Title: President& General Manager RETURN THIS COVER SHEET WITH Phone:(817)402-9000 Fax: (817)402-9001 RESPONSE TO: Email: mhoman dickiesarena.com Purchasing Division,Lower Level, Signature:' � — Financial Management Services Department Printed Name: Matt Homan 200 Texas Street,Fort Worth,Texas 76102 Acknowledgment of Addenda: #1 ✓ #2 #3 #4 #5 11. Maintenance—Parking Operator is expected to manage the routine maintenance items. City has contractors for other repairs such as striping,steam cleaning,fire alarms,etc.City maintains elevators.Parking Operator is expected to coordinate with City staff and contractors as necessary and may be asked to receive quotes for work. 12. City has its own trash pick-up service.Public Events WRMC City Staff does pick up the garbage on the main campus parking lots(West,VIP,Barn etc.,)and garages(AC and Equestrian).The sole exception to that is the Western Heritage Garage facility where the operator is expected to pick up the garbage throughout that facility and keep that facility clean.Additionally,the expectation is that the operator will pick up the garbage from each floor of that facility and take it to the main'dumpster to enable pick-up by the garbage trucks. All other ter sand conditions remain the same. Cynthia Garcia, Assistant Director rrrrrrarrtir®rrrrrrrrrrrrrrrrrororrrrrnrrrrrrrrrrrrrrrr a rrrrrrr■®®®ra®m®®r®® By the signature affixed below, Addendum No. 1 is hereby incorporated into and made part of the above referenced RFP. COMPANY NAME: Trail Drive Management Corp. SIGNATURE: fGr NOTE: Company name and signature must be the same as on the Proposal documents. Failure to return this form with your sealed bid may constitute grounds for rejection of your offer. 18-0215 RFP-Parking Management Services For WRMC Addendum No. 1, Page 2 of 2 CONFLICT OF INTEREST QUESTIONNAIRE FORM UQ For vendor doing business with local governmental entity This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session. OFFICE USE ONLY This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who Date Received has a business relationship as defined by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a). By law this questionnaire must be filed with the records administrator of the local governmental entity not later than the 7th business day after the date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code. A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code.An offense under this section is a misdemeanor. 1 Name of vendor who has a business relationship with local governmental entity. Trail Drive Management Corp. 2 Check this box if you are filing an update to a previously filed questionnaire.(The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.) .?J Name of local government officer about whom the information is being disclosed. n/a Name of Officer 4 Describe each employment or other business relationship with the local government officer,or a family member of the officer,as described by Section 176.003(a)(2)(A). Also describe any family relationship with the local government officer. Complete subparts A and B for each employment or business relationship described. Attach additional pages to this f=orm CIQ as necessary. n/a A. Is the local government officer or a family member of the officer receiving or likely to receive taxable income, other than investment income, from the vendor? Yes F--1 No B. Is the vendor receiving or likely to receive taxable income,other than investment income,from or at the direction of the local government officer or a family member of the officer AND the taxable income is not received from the local governmental entity? F] Yes F--] No 5 Describe each employment or business relationship that the vendor named in Section 1 maintains with a corporation or other business entity with respect to which the local government officer serves as an officer or director,or holds an ownership interest of one percent or more. n/a 6 F-1Check this box if the vendor has given the local government officer or a family member of the officer one or more gifts as described in Section 176.003(a)(2)(B), excluding gifts described in Section 176.003(a-1). 7 5/3/2018 Signature of vendor doing business with the governmental entity Date Form provided by Texas Ethics Commission www.ethics.state.tx.us Revised 11/30/2015 ATTACHMENT B REFERENCES Complete and Return This Form with the proposal The Proposer shall furnish,with this RFP,the following information: Three(3)recent clients references of similar size. 1. Company's Name: Arizona State University Name of Contact: Melinda M Alonzo Title of Contact: Director,Parking and Transit Services Present Address: 20 W. University Dr. Suite 204 City, State, Zip Code: Tempe,AZ, 85281 Telephone Number: (480)965-5994 Fax Number(480)894-5377 2. Company's Name: City of Glendale Arizona Name of Contact: Trevor Ebersole Title of Contact: Director of Transportation Present Address: 5850 W. Glendale Ave City, State, Zip Code: Glendale,AZ 85301 Telephone Number (623)251-10T1 Fax Number( ) 3. Company's Name: Fort Worth Invitational Name of Contact: Dennis Roberson Title of Contact: Tournament Manager Present Address: 3735 Country Club Circle City, State,Zip Code: Fort Worth, TX 76109 Telephone Number(817) 927-4278 Fax Number( ) ATTACHMENT C1 SCHEDULE OF PAYMENT& OPERATING BUDGET The selected Parking Operator shall be paid a fixed monthly management fee for the operation of the parking facilities,plus compensation for budgeted operating expenses. Operating expenses shall be reimbursed during the month for which they are incurred in accordance with Attachment Cl. However, no budget item shall be exceeded without written authorization from the CITY. OPERATOR shall submit an itemized statement to the CITY for its services performed,which shall include documentation setting forth in detail a description of the services rendered. The CITY shall pay OPERATOR the amount of such billing within thirty(30) days of receipt of same. PROPOSED MONTHLY MANAGEMENT FEE: $ 3,000 PROPOSED ANNUAL OPERATING BUDGET: LABOR—TAXES &BENEFITS $_1.81,832 HOURLY WAGES: @ Varies per hour $ _8.13,248 UTILITIES $20,000 INSURANCE—GL $_66,500 SUPPLIES $_53,275 ROUTINE MAINTENANCE $_11,500 CONTRACTED SERVICES $ 67,500 UNIFORMS $ 10,475 CLEANING $ 100,000 T&E/MEETINGS/TRAINING $ 10,150 PRINTING $ 6,000 EQUIPMENT EXPENSE $ 13,500 TOTAL: $ 1,353,980 ATTACHMENT C2 PROPOSED START-UP COSTS AND PROJECTED LABOR COSTS The selected Parking Operator shall be paid a fixed fee for start-up costs in accordance with the submittal below. No budget item shall be exceeded without written authorization from the CITY. PROPOSED START UP COSTS BUDGET: RECRUITMENT $ 0 TRAINING $ 7,000 PRE-EMPLOYMENT BACKGROUND CHECKS $ 2,500 LABOR—TAXES &BENEFITS $ 0 SUPPLIES $ TOTAL: $ 9,500 ATTACHMENT Q SCHEDULE OF HOURLY LABOR RATES The selected Parking Operator shall be paid an hourly rate for any"as needed"parking personnel assigned to other parking facilities owned or operated by the CITY in accordance with the proposed hourly rates listed below: PROPOSED HOURLY RATES (MAY BE RANGES): CASHIER: $ 10.00- $11.50 PARKING MAINTENANCE ATTENDANT: $ 9.00-$11.50 OTHER(List title): SUPERVISOR $12.50-$14.50 PARKING/TRAFFIC SUPPORT $8.50—$10.00 BARRICADE TECHNICIAN $9.00 - $11.50 TRRIL BRIVTrail (° Drive Management Corp. 11 MANAGEMENT CORP. t Tyfagfl 111JO @ Management (Corp. MISSION STATEMENT Trail Drive Management Corp. (TDMC) is the not-for-profit operating entity established to oversee the management and operations of Dickies Arena, a state-of-the-art facility located on the Will Rogers Memorial Center campus. TDMC's mission is to enhance the quality of entertainment available to the citizens of Fort Worth by bringing the best concert acts, family and sporting shows and more to the area without creating any financial burden on the Fort Worth community. The foundation of this mission statement is based on three principles: COMMUNITY OUTREACH A commitment to the citizens of Fort Worth to maintain a facility for the entire community to enjoy. RELATIONSHIP DEVELOPMENT A commitment to developing strong relationships with local, regional and national promoters to bring the highest quality entertainment to the area while collaborating with the Fort Worth community. CIVIC REINVESTMENT A commitment to operating a financially self-sufficient venue, and using surplus funds for capital maintenance and improvement for the arena and neighboring Will Rogers Memorial Center complex. Trail Drive Management Corp. (TDMC) was created to combine professional facility and event management to enhance the event and entertainment experience around Dickies Arena in Fort Worth,Texas.As a 501-3(c) non-profit organization,this first-class management company opens the opportunity to reinvest into the complex. This partnership is unique, as it will allow us to elevate the service within the parking experience and provide opportunities to enhance the entire Will Rogers Memorial Center complex. EXPERIENCE Trail Drive Management Corp. encompasses combined experience in leading guest interactions in a variety of different events and settings. Together,we have managed properties that range from small theatre settings, medium event spaces and large entertainment venues.As part of our over 70 years of combined management experience,we rise above a normal parking company by possessing the ability not only to park vehicles but also understand the entire event component to ensure promoter and customer satisfaction. TDMC has over 45 years of parking and traffic experience which include payment control, staff training,traffic planning, client interaction, employee shuttles and parking lot maintenance. TRHIL DRIVE Trail Drive Management Corp.12 MANAGEMENT CORP. MANAGEMENT TEAM Trail Drive Management Corp. management team offers a comprehensive program that will elevate your current guest experience. Our entertainment professionals have extensive knowledge in parking operations in a multitude of different environments. Our management team has contributed with event experience at the follow locations: ® Arizona State University- Tempe,Arizona (Stadium,Arena,Theatre and Ballrooms) ® Gila River Arena — Glendale,Arizona (Arena and Entertainment District) ® Iowa Events Center— Des Moines, Iowa (Arena, Convention Center) ® Museum Camps — Chicago, Illinois (Aquarium, Museum, Planetarium, Stadium) ® Wells Fargo Center— Philadelphia, Pennsylvania (Arena, Entertainment District, Stadiums) TRAIL DRIVE MANAGEMENT CORP. ORGANIZATION Matt Homan President&General Manager f3er''C-ng! r Executive Administrative Assistant Bill ShawMcKinzie Smith Alissa Cunningham Nicole Epps Director of Operations Premium Sales Manager Director of Marketing Director of finance Jeff Jones Julie Wright HR Manager Parking Services Manager Graphic Designer Assistant Parking Marketing Manager Customer Experiences Manager Services Manager Bernie Malone Accounting Manager IT Manager Operations Manager Payroll Manager Chief Engineer IRRIL DRIVE Trail Drive Management Corp.13 MANAGEMENT CORP. MATT HOMAN, PRESIDENT AND GENERAL MANAGER Matt Homan is the president and general manager for Trail Drive Management Corp.,the not-for-profit operating entity that will manage the 14,000 seat Dickies Arena, opening in November 2019. Matt has over two decades of arena experience. He came to Fort Worth after working for Comcast Spectator as the general manager at the Wells Fargo Center in Philadelphia,where he oversaw, managed and planned the day-to-day operations and future growth of the NHL/NBA arena. Matt scheduled and booked 248 events for the venue in 2014, and in his time at the Wells Fargo Center, he helped bid, plan and execute major events including NCAA wrestling and basketball, the Rolling Stones, and more. Prior to managing the Wells Fargo Center, Matt worked for Spectra Venue Management where he ran the Iowa Events Center in Des Moines, Iowa as the general manager for five years. He worked for Spectra Venue Management as the assistant general manager and director of event services at Colonial Life Arena in Columbia, South Carolina, event manager at the Sovereign Bank Arena in Trenton, New Jersey, and assistant manager of group sales at the Wells Fargo Center. Matt earned his bachelor's degree in sport and entertainment management at the University of South Carolina in 1999. BILL SHAW, DIRECTOR OF OPERATIONS Bill Shaw is the director of operations for TDMC. Bill moved to Fort Worth after working for SMG at Soldier Field in Chicago,where he over saw the overall operations of the stadium, including facility maintenance,event operations and greening initiatives.As part of his role at Soldier Field, Bill was instrumental in working with the Soldier Field Parking Department, assisting in routine and preventative maintenance, routine and emergency repairs and capital improvement projects as well as traffic management.The Parking Department oversaw four surface lots with 4,000 parking spaces,an open-air parking garage with 1,500 parking spaces and a 2,500 underground parking garage with a green roof. Regular parking included daily parking for museum staff and patrons, including The Shed Aquarium,The Field Museum and The Adler Planetarium. Parking responsibilities also included staff for one of the Chicago Park District offices, patrons going to Northerly Island,a 91-acre man-made peninsula and open park,as well as boat owners in Burnham Harbor (1,100 slip dock). Event parking at the Solider Field managed lots included events held at Soldier Field, Huntington Bank Pavilion (8,000 seat outdoor amphitheater),McCormick Place Convention Center and the Museums. Prior to working at Soldier Field, Bill was the director of operations for Spectra Venue Management in Des Moines, Iowa at the Iowa Events Center. Here, Bill was instrumental in working with the Parking Department, assisting in routine and preventative maintenance, routine and emergency repairs and capital improvement projects as well as traffic management. Iowa Events Center parking consisted of three surface lots with 1,500 parking spaces. The Iowa Events Center is adjacent to several parking lots and garages connected via the downtown Sky Walk. Regular parking for the Iowa Events Center parking lots consisted of daily parking by employees of the Iowa Events Center, Iowa Barnstormers (Arena Football League team), Iowa Wolves (NBA G-League team), Iowa Wild (American Hockey League team), and the Iowa Hall of Pride (Iowa Sports Hall of Fame). Event parking for the complex consists of events held at Wells Fargo Arena (17,000 seat Arena), Hy-Vee Hall (100,000 square foot exhibit hall) and Community Choice Credit Union Convention Center at Veterans Memorial. Bill earned his bachelor's degree in business administration and management from Illinois State University in 2001. TROIL DRIVE Trail Drive Management Corp.14 MANAGEMENT CORP. NICOLE EPPS, DIRECTOR OF FINANCE Nicole Epps is the director of finance for TDMC. With over 1S years of industry experience, Nicole moved to Fort Worth after working for Spectrum Arena, LP at the Wells Fargo Center in Philadelphia as the chief financial officer. There, she oversaw all r financial reporting, revenue and profit growth,technical accounting, budgeting, long-range planning, account analysis and cash management. Nicole has extensive experience in terms of driving business strategies, initiatives and processes that generate dynamic gains in financial performance and operational efficiencies. Prior to her time with Spectrum Arena, LP, Nicole was a controller for the Philadelphia 76ers and worked for Lilly Pulitzer as a senior staff accountant. While at Spectrum Arena, LP, Nicole oversaw the Stadium Complex Parking Venture,a partnership dedicated to the operation of the parking lots surrounding the Wells Fargo Center and Citizens Bank Park. In addition to managing the financial reporting,budgeting and long-range planning for the operation,she implemented a pre-sold pass model to create consistencies between the ticketing and parking reports.She also created efficiencies with reconciliation between the parking operator and the partnership. Nicole also led the relationship with the partners in relation to business strategies and technology innovation. Nicole earned her bachelor's degree in finance and accounting at Villanova University in 1998. ALISSA CUNNINGHAM, DIRECTOR OF MARKETING Alissa Cunningham is the director of marketing for TDMC.Alissa came to Fort Worth after working for Spectra Venue Management as the director of marketing in Loveland, Colo.,where she oversaw all marketing efforts at the Budweiser Events Center and the Ranch Events Complex.Alissa created and implemented marketing,grassroots and public relations plans and focused on digital marketing and data acquisition. She assisted with the management of the customer service experience through the How You Doin? program. Alissa was also the Midwest Region director of marketing,where she managed 13 venue marketing departments and pitched Spectra Venue Management as a facility management solution to potential clients. Prior to working at the Budweiser Events Center, she worked for Spectra Venue Management as the director of marketing at Chaifetz Arena in St. Louis, Mo.;the marketing manager for Children's Mercy Park in Kansas City, Kan.; and the marketing coordinator at the Iowa Events Center in Des Moines, Iowa.Alissa graduated from Drake University with bachelor's degrees in Journalism and Mass Communication and Law, Politics and Society in 2009. McKINZIE SMITH, PREMIUM SALES MANAGER McKinzie Smith is the premium sales manager for TDMC. In her role, McKinzie oversees the sale of all premium products in the facility,which include suites, loge boxes, rodeo boxes and club seats. Prior to her position as premium sales manager, McKinzie was the facilities administrator for TDMC,where she coordinated day to day operations and conducted extensive research on comparable facilities and projects. Before joining the TDMC team, McKinzie worked for the CG Group where she assisted in the research and implementation of communication strategies for clients in various fields including aviation, physician medical care, real estate development, higher education and performance and sporting arenas. McKinzie graduated from Texas Christian University with a Bachelor of Science in Strategic Communication and History. THRIL UNIVI. Trail Drive Management Corp.l5 MANAGEMENT CORP. JEFF JONES, PARKING SERVICES MANAGER Jeff Jones is the parking services manager for TDMC.Jeff has over 23 years of traffic and parking experience, including university services and event management.As the director of parking and traffic at Gila River Area,Jeff designed and implemented paid parking and �y traffic control management for events that ranged in size from 1,000 to 18,000 guests. 1 Part of the traffic control plan was designed to support event parking,which ranged from 5 semi-trailers and one bus to 35 semi-trailers and 22 buses.Jeff was responsible for hiring and managing the staff for the parking department, and he assisted in designing the customer service program with training for all service departments at the arena. While at Arizona State University,Jeff was responsible for parking at national level events, such as the Presidential Debate, College Football Championships, NFL Football games and the Rock`n' Roll Marathon as well as major concerts and the Tempe New Year's Eve Block Party.Jeff managed staffing at all events,which ranged in size from 10 to 300 attendants.As part of the event management team at ASU,Jeff coordinated visitor parking, construction parking and department event parking, often at the same time while ensuring that assigned student/staff parking was not impacted. Other major events Jeff has coordinated parking and traffic control efforts include: Luke Days Air Show at Luke Airforce Base in Glendale,Ariz.,the Barret Jackson Automobile Auction at Westworld in Scottsdale,Ariz., KFMA Fall Ball and KFMA Day at Kino Sports Complex in Tucson,Ariz., 2008 NFL Super Bowl Activities and the 2017 Big Country Bash at Living History Farms in Urbandale, Iowa.Jeff graduated from Arizona State University with his bachelor's degrees in business and sociology in 2002. BERNARD MALONE, IT MANAGER Bernard is a technical-professional with over thirty years in technology and telecommunications infrastructure development, sales, engineering and manufacturing leadership and is an advocate and contributor to public safety communications efforts. He has supported The President's National Security Telecommunications Advisory Committee (NSTAC) as a task force contributor and has served as an advisor on a U.S. State Department delegation to a meeting of the Organization of American States about wireless emergency communications. He has worked in engineering and sales management, patent office management, principal architect IPTV, Senior Engineer Member of Technical Staff in manufacturing and systems engineering,and has built and managed international manufacturing operations, and implemented large-scale, six-sigma quality control systems.As Executive Vice President of Operations and co-founding member of the Wireless Emergency Response Team, he led the effort to plan a remote emergency services telecommunications network for Haiti after the 2010 earthquake, coordinated the deployment of new wireless communications techniques for search & rescue efforts with the U.S. Coast Guard for Hurricane Katrina in New Orleans in 2005, and has received recognition from the Chairman of the Federal Communications Commission (FCC) for work on wireless search and rescue at the World Trade Center in New York City in 2001. Bernard graduated from Louisiana State University with a bachelor's in engineering technology and from Centenary College of Louisiana with a masters of business administration. THRIL U Experience 16 MANAGEMENT CORP. MvpeYCIl�Ili Ce Building strong campus communication has been a key to successful parking and traffic programs. Combining our forward-thinking ability to adjust our operations before and during the events to re- route traffic to maximize traffic flow has resulted in positive event experiences. MULTIUSE FACILITIES Our team members have been involved in the following: s --d ARIZONA STATE UNIVERSITY, TEMPE, ARIZONA This university is one of the biggest in the nation with a mixture of entertainment,sports and education in Tempe,Arizona.As part of the parking program our Parking Services Manager worked with departments around the campus to execute multiple events daily.The unique aspect of campus events is navigating visitors,guests, students and staff. Even with some of the biggest events hosted there was still the responsibility of parking over 40,000 students and 5,000 staff and faculty members within 22,000 parking spaces.This operation was a mixture of pay upon entry and pay upon exit. e Arizona PBS channel 8 e Lyceum Theatre (164 seat facility) ® ASU Art Museum © Memorial Union (254,000 square feet) ® ASU Gammage Auditorium (3,000 seat facility) ® Organ Hal (100 seat facility) ® ASU Sun Devil Stadium (71,706 seat facility) a Paul V. Galvin Playhouse (485 seat facility) e Evelyn Smith Music Theatre (500 seat facility) O Recital Hall (125 seat facility) e Katzin Concert Hall (350 seat facility) a The Dance Laboratory e Wells Fargo Arena (10,754 seat facility) In addition to the University, parking facilities were also supported events for Downtown Tempe which included Mill Avenue,Tempe Beach Park and Tempe Town Lake. e Big Air Water Ski Championship a Ironman Triathlon ® Cardboard Boat Races m New Year's Eve Block Party * Concert in the Park a Over 50 restaurants/bars a Festival of the Arts a Rock N' Roll Marathon TRRII DRIVE Experience 17 MANAGEMENT CORP. 1 GILA RIVER ARENA, GLENDALE, ARIZONA This 18,300-seat capacity facility is in the heart of 8,000,000 square feet Westgate Entertainment District located in Glendale,Arizona. Our Parking Manager implemented, designed and developed the parking and traffic plan for the arena in coordination with Westgate Entertainment, Tanger Outlets, John Q Hammonds Hotels and University of Phoenix Stadium.The arena was the first property to open within the District so the traffic management plan was adjusted with each development project. In addition to adjusting the traffic plan, coordination between the arena and surrounding projects required a deep communication process to ensure all visitors could access their destination. Annual visitor count to the area was over 30 million. o National Hockey League Arizona Coyotes * National Lacrosse League Arizona Sting * College and High School Graduations a Concerts ® Expos m Rodeo Westgate Entertainment District University of Phoenix Stadium a 15 Retail Shops s 63,400 seats © 27 Restaurants a Inside Event Space - 84,000 sq. feet AMC Movie Theatre ® Great Lawn Event Space - Eight-acres m Bellagio-inspired dancing water plaza Combined the facilities hosted several e Fountain Park splash pad events that coincide together requiring Stir Crazy Comedy Club a comprehensive traffic control plan to efficiently direct guests.This complex Tanger Outlets Westgate was a mixture of pay upon entry and pay ® 90 Retail Shops upon exit. Due to the complexity most of the operation was pay upon entry with a Renaissance Hotel &Spa validation program available for shoppers. ® 320 Rooms * 88,000 sq.feet conference center 0 65,000 sq.feet media center .- TROIL URIVE Experience 18 MANAGEMENT CORP. IOWA EVENTS CENTER, DES MOINES, IA The Iowa Events Center is a three venue, state-of-the-art multi-purpose complex located in the heart of downtown Des Moines, IA. Our President &General Manager, Director of Operations and Director of Marketing assisted with developing a comprehensive parking program at the facility containing 1,500 on site spaces and over 3,000 additional available spaces within walking distance.With multiple buildings and simultaneous events,this trio worked directly with the parking manager to enhance the customer experience for every event. This included planning, marketing,training and post event feedback of every event. Wells Fargo Arena Wells Fargo Arena is a 17,000-seat arena that opened July 12, 2005. The arena has been a consistent top 100 concert facility as ranked by Pollstar Magazine. © American Hockey League Iowa Wild ® Girls and Boys High School Basketball Tournaments ® Hy-Vee Big Four Classic, showcase of all four NCAA Division I Men's Basketball programs in the State of Iowa (Drake University,the University of Iowa, Iowa State University and the University of Northern Iowa) o Arena Football League Iowa Barnstormers m Iowa High School State Wrestling ® NCAA Wrestling Championships e NBA D-League Iowa Wolves Hy-Vee Hall &Community Choice Credit Union Convention Center The combined convention centers can host multiple events at the same time or larger events under one roof.The convention center facility boasts the state's largest ballroom, 150,000 square feet of continuous exhibit space and 37 meeting rooms. TRAIL DRIVE Experience 19 MANAGEMENT CORP. r L f� 1111 MUSEUM CAMPUS, CHICAGO, IL The Museum Campus is a 57-acre park that encompasses Soldier Field, Shedd Aquarium,Adler Planetarium, Field Museum of Natural History, Burnham Harbor, Huntington Bank Pavilion at Northerly Island, and McCormick Place.This area is unique as it was redeveloped into a scenic pedestrian- friendly area. Our Director of Operations was a key member in providing customer experiences in and around the campus near Solider Field within the surrounding 8,000 parking spaces. Communication was key between facilities as the stadium events did impact parking and traffic operations through the Museum Campus. Soldier Field Soldier Field is the largest venue located within the Museum Campus with a seating capacity of 61,500.Throughout the year this facility hosts a broad range of private and public events. 9 Chicago Blackhawk Stanley Cup Fan Rally a National Concert Artist Copa America Centenario o National Football League Chicago Bears ® FIFA Women's World Cup ® National Hockey League Stadium Series g Major League Soccer o NCAA Hockey Music Festivals o World Cup Shedd Aquarium Is the most popular venue within the Museum Campus with nearly 2 million visitors a year. This 10-acre facility hosts a collection of over 1,500 species of fish, marine mammals, birds, snakes, amphibians and insects. The aquarium is a popular place for city school tours with multiple drop off/ pick up requirements. Adler Planetarium Adler Planetarium was the first planetarium in the United States and is dedicated to the study of astronomy and astrophysics. It hosts over 578,000 visitors a year including school tours, private tours and public tours. It is the home of three full size theaters,space science exhibitions and collection of antique scientific instruments. Field Museum of Natural History Field Museum of Natural History is the premier natural history museum for size and quality educational programs.The museum welcomed over 1.65 million visitors to its facility each year. This facility hosts many special exhibitions throughout the year welcoming a wide demographic audience. TRRII DRIVE Experience 20 MANAGEMENT CORP. � w• '.-jam - '` .,� .J;IIs.. STADIUM COMPLEX PARKING VENTURE, WELLS F'ARGO COMPLEX, PHILADELPHIA, PENNSYLVANIA The sports and entertainment area located in South Philadelphia is the home to Wells Fargo Center, Xfinity Live, Citizens Bank Park and Lincoln Financial Field. The Venture combined spaces between multiple entities totaling more than 17,000-parking spaces during all Wells Fargo Arena, Citizens Bank Park and Lincoln Financial Field events. Our Director of Finance was in charge of the Financial operations of the entity. . These venues encompassed a complex system of multiple ticketing companies, pre sold passes, and dual events. Communication and financial separation were key to this matrix as there were several entities involved in the revenues from the parking operations. Wells Fargo Center Wells Fargo Center is a multi-purpose facility with a seating capacity of over 20,000. Its ability to host several different sports teams shows the flexibility of the building.With over 200 events a year including their two key tenants,The Philadelphia 76ers and The Philadelphia Flyers,the building is rarely dark. Other events hosted include: ® Republican and Democratic National Conventions ® Multiple NCAA Events including Men's Top National Touring Artists Basketball, Frozen Four and Wrestling © Villanova Men's Basketball ® WWE a Arena Football League Philadelphia Soul Xfinity Live! Xfinity Live! is located within the Wells Fargo Complex offering up multiple dining and entertainment options.This venue offers visitors to the area an entertainment choice like no others. Because of its proximity to Wells Fargo Center the parking operation is a huge impact to additional visitors. Citizens Bank Park Citizens Bank Park is a 43,651 seat Major League Baseball facility that is located within the Sports and Entertainment District.With the mixed-use facility parking areas are shared between the Wells Fargo Center, Citizens Bank Park and Lincoln Financial Field.As the baseball season is just starting as the hockey season is heading toward the playoffs and baseball ending as football is underway,the opportunity for multi major sporting events exist. Information to and from facilities is imperative to operate seamlessly. © Major League Baseball Philadelphia Phillies • National Hockey League Winter Classic ® National Touring Artist Lincoln Financial Field Lincoln Financial Field is home to the Philadelphia Eagles and is located within the Sports and Entertainment Complex.This stadium also hosts the NCAA Temple University football games,stadium tour concerts, soccer games,NCAA Lacrosse Championships,Army/Navy Football,and other sporting events. TRRIL DRIVE Business Plan 21 MANAGEMENT CORP. Business Plan With the response to this RFP,TDMC commits to the full understanding of the City of Fort Worth Parking Management Services Agreement. Our dedicated team has spent time throughout the campus watching the current operations and evaluating lot conditions to provide a comprehensive service program. Together we will implement positive improvements to combine history with technologies elevating the parking experience within the Will Rogers Memorial Center. Building relationships with surrounding partners will encourage a cohesive program that will increase positive guest feedback with the desire to increase attendance for every facility.Through communication, all facilities will be able to understand potential impacts to their facility with multiple events scenarios. In addition, TDMC will offer solutions to ensure guests are properly directed to designated parking locations with maps and an up to date website. We believe that the parking experience goes beyond the actual collection of fees but extends to the doors of every facility. Our service program will instill to our team members to go above the guest service expectation and enhance the experience.Teaching our team members all details within the campus will provide quick and accurate information to inquiring guests. WHY TRAIL MANAGEMENT CORP.? Our organization is comprised of entertainment professionals that have managed a variety of venues across the United States. Our ability to operate this facility as more than a parking program is what sets us above the traditional parking management company. We look beyond the parking space to incorporate the entire guest experience. Focusing efforts on the experience before guest arrive to their destination is a critical part of the program. Quickly obtaining information before they get in their car and be alerted of any closures must be a priority. Partnering with all facilities to provide a comprehensive webpage that can be linked to all sites as a one stop location for all parking and traffic information to do with the district. Development of the page is just the start but constant updates to ensure the most up to date information is being displayed will be priority. Increased awareness of how each facility looks to the eyes of the guest will allow us to update maintenance programs to bring them back to life. Our program goes through each parking location daily, weekly and monthly doing a complete inspection of all aspects of the lot. Proactiveness is an element that is high on our objects as we want to properly maintain the facilities with an outlook of extending the life of each parking facility.The parking experience is much greater than just removing trash from the parking lot each day. TDMC also provides the ability to maximize parking throughout the district.As one management company providing traffic and parking control,we will.be able to provide consistency throughout the Cultural District. Understanding the need of all users will enable us to provide a comprehensive plan to benefit the entire Cultural District. In addition,TDMC can offer select amenities including ample horse trailer parking, RV parking with electrical and plumbing connections and additional vehicle parking that cannot be offered within comparable distance. Our exclusive agreement with EFFW to manage all Dickies Arena parking lots to include Yellow A, Yellow B, Yellow C, Yellow D, South Lot, Dickies Arena Garage and Montgomery. TRAIL DRIVE Business Plan 22 MANAGEMENT CORP. JILL ROGERS MEMORIAL CENTER Will Rogers Memorial Center is a unique complex that was established in 1936 and expands over 120-acres. The layout of auditorium, arena, exhibit hall, ballroom and meeting spaces offers the ability to host a variety of events at the same time.The combined Cultural District amenities offer a complete arts and entertainment experience. This mixture of venues can offer a challenge to the parking system as each venue must operate without the fear of not having available parking for their guests. This complex was designed with multiple entry and exit locations to the various parking facilities located throughout the complex.The mixture of vehicles, buses, trucks and trailers require properly distributing and staging vehicles quickly to limit impacts to surrounding streets. Understanding what is required for traffic operations comes down to campus communications and prior planning before the vehicles arrive. With the introduction of paid parking in recent years the complex parking program has made some substantial changes in the way each facility does business. Continued growth within the district will increase the demand on each location which will require increase service models. Controlling the entry points must be expanded to include maximizing parking within the interior of the complex to ensure a safe environment. Distributing the facility traffic to certain parking locations will increase service and proper management. Increasing the service within the facility will offer an opportunity to elevate the guest experience for all venues within the district. Understanding and operating the facilities will maximize revenues by increasing the return guests value. Positive entertainment experiences will breed more entertainment opportunities. Parking and traffic is the first and last impression of the district. CAPITAL IMPROVEMENTS PLAID Trail Drive Management Corp. proposes the following capital improvements for the lots to elevate the aesthetics of the parking facilities for its guests.All items are categorized below but can be broken down by lot and would be up for negotiation and financial planning on how to proceed. First Class Parking Standards Upgrades Cleaning $83,000 Restriping $14,400 Fencing $10,500 Painting $4,500 Lighting $55,750 Asphalt $80,000 Ballards $25,000 Miscellaneous $10,300 Total $283,450 TRAIL DRIVE Business Plan 23 MANAGEMENT CORP. OPERATIONAL PLAN Trail Drive Management Corp. proposes the following staffing plan to elevate the guest experience within the district. Demand on the facility will drive the actual staffing numbers for each day but this would represent a full staff day. Parking Services Manager,Assistant Parking Manager, Supervisors (3),Auditor (1), Porter (3), Cashiers (15),Attendants (6) Developing team members to elevate the guest experience within the district will provide a fresh and new opportunity to enhance the current operation. Focusing on the entire parking experience and not just the cash collection will require some additional staffing within the system to ensure spaces are maximized. The interior attendants will eliminate wasted space between park vehicles but also ensure a safe environment is kept throughout the facility. A staffing matrix will be deployed based on the daily event schedule for the district. Our management team will schedule staffing to ensure operational costs are controlled and maintained. Providing team members with clear expectations and daily information sheets will allow us to provide up to date information to guests as they enter. In addition,with management of interior locations it will allow us to properly direct guest to the closest available parking to their destination. In addition to meetings with City of Fort Worth and Will Rogers Memorial Center event staff,we plan on meeting with all partners within the district monthly.This cooperative measure will allow for additional information to be shared to ensure all venues are aware of potential impacts to streets around the district. This will increase communication to understand individual needs of other venues to allow us to properly staff to meet the needs of all guests. Management of staffing cost is an important part of our program, but our focus on managing all operating costs effectively is priority. Using our experiences at other venues a comprehensive maintenance program will be developed to fit the specific needs of this property. Managing a new facility comes with unknowns, as records to what maintenance has been performed in the past are not available. Providing detailed service records allows for better planning of future costs which will limit the opportunities for emergency repairs. Our team's management will extend the life of facilities, as we are proactive in repairs to ensure the guest experience and safety is always at the highest levels. ADDED VALUE Trail Drive Management Corp. also has access to another facility in the general vicinity that will allow for ample horse trailer parking options to the center.The use of the parking facility will be based on the needs of the event and needs of surrounding events to limit impact on the total parking operation for the district. Our vision for the WRMC campus will be to manage and maximize parking first on site before any vehicles are directed to additional locations. Trail Drive Management Corp. manages Dickies Arena and its surrounding parking facilities. With that management comes additional parking resources that no other company can offer. The combination of over 6,000 parking spaces available around the arena including access to over 78 RV/bus spaces. These spaces include power, water and sewer hook ups to be rented on a daily,weekly or monthly basis. When the need arises to seek off-site parking,TDMC manages a parking facility off Rockwood Blvd. that has access to over 1,000 parking spaces that can accommodate horse trailer, bus,truck or Business Plan TAIL DRIVE 7-4 MANAGEMENT CORP. another large vehicle parking.Additionally, TDMC manages a facility with over 500 parking spaces less than a mile away on Rutledge Ave. Providing we are more than a parking company that has a vast amount of entertainment experience, it also opens the door for other potential use of parking facilities. Working with the City of Fort Worth and Will Rogers Memorial Center events department,we will find new opportunities to increase revenue with some non-traditional ideas. Even with the mixed event schedule,there are opportunities to utilize the parking facilities for additional events. UNIFIED CAMPUS Operating the property in the best interest of all visitors will provide a unique opportunity to increase service levels.TDMC has met with and is partnering with all surrounding facilities to understand parking and traffic needs and to provide a comprehensive program.These partners include the Fort Worth Stock Show& Rodeo, National Cowgirl Museum and Hall of Fame, Fort Worth Museum of Science &History, Fort Worth Community Arts Center,Amon Carter Museum of American Art, Kimbell Art Museum,The Modern Art Museum of Fort Worth, Casa Manana and Fort Worth Botanical Gardens. In meeting with the surrounding facilities,we found they share the same desire to improve the customer service experience within the district. Our vision on providing a first-class service was discussed,and we are excited to work toward resolutions on how to enhance the parking experience. Please see the attached Letters of Recommendation in Appendix A. This will include building relationships with event promoters to provide critical information for their attendees by providing consistent maps to be used by all events. Parking directions and maps to guests will be detailed for every event.These maps will include routes and instructions for load in and load out.With this information it will limit guest confusion to the area, as they will hold direct directions leading them to the proper gate to enter. With a unified campus,we can focus our attention on the actual procedures that occur within the WRMC interior streets and surrounding tour bus requirements.Working with not only the facilities on site but also the surrounding school districts can allow us to provide comprehensive maps into the hands of the drivers on proper unloading and loading procedures. A unified calendar of events will allow information and knowledge to be shared with all facilities in the Cultural District avoiding conflicts before they occur.A regular monthly meeting will allow open communication to work through days when the Cultural District hosts a multitude of events in the different facilities. Our team will assist in creating usable information to guest on the parking website that will include calendars, maps and any traffic restrictions within the Cultural District. This website can also be linked to social media accounts to assist with live up to the minute traffic information and updates. With a unified campus it allows our parking management team to provide opportunities to cross promote within the Cultural District. Simply having information on what is available in each facility will open this door to attract these guests to return with friends. TRHIL DRIVE Customer Service 25 MANAGEMENT CORP. Customer Service Before a company can provide the highest level of service they must first invest in training and empowering team members. Trail Drive Management Corp. is committed to providing world class customer service with providing a comprehensive on boarding program, continued training and support to ensure customers receive the service they deserve.Attached in the Appendix you will find details on our service program within TDMC. Application and Interview Process Background Check Drug and Alcohol Testing On Boarding Service Training Security Awareness Situational Solutions Conflict Resolution Service Amenities Empowerment Venue Training Classroom Tour Job Specific Training Continued Training Employee Recognition CUSTOMER EXPERIENCE MANAGER With the continued development of the Trail Drive Management Corp. service program, we are in the process of hiring a Customer Experience Manager. This manager will focus on the customer experience inside Dickies Arena as well as the experience within TDMC-managed parking facilities. Offering the ability to have this manager to assist solely with the focus of the customer perspective will create new ideas to enhance the overall experience in the district. This manager will also host the ability to be a single clearinghouse for any positive or improvement feedback received to ensure timely follow up and guest recovery options. Additional Services �6 TRRII ORK. MANAGEMENT CORP. Addit anaR se-TvIlkef; UNIFORM STANDARDS The parking operator is the first and last impression of the district. TDMC uniform selection will be professional,safe and functional. Every team member within our parking and traffic program will be easily recognizable to guest for their assistance. Consistency throughout the property will require staff to be equipped with the same uniform on both properties.The identifiable shirt will be complemented with dress pants or professional shorts depending on the weather conditions. Directional staff will also be required to wear a Class II reflective parking vest during daytime or nighttime operation over their uniform. Company uniformed accessories include jackets, hats, beanies and rain gear will be issued to ensure a single welcoming appearance. Team members will receive a professional name tag to be prominently displayed on the outer uniformed located on the left chest. This will allow our guest the ability to clearly identify all parking team members for feedback. Team members will also be issued a badge with their picture clearly printed for payroll system recording and additional identification if requested. PARKING AND TRAFFIC MANAGEMENT A comprehensive parking and traffic management plan is critical to the success of the entire Cultural District. Understanding the challenges of each facility,then planning for total use will provide a seamless guest experience. Our dedicated team of professionals will work together with the surrounding partners to ensure the most effective parking and traffic plan is instituted for every event within the district. TDMC brings the opportunity for consistency between all parking facilities being operated under the same management system. Within this management lies the opportunity for technology to be shared across the campus within the parking facilities.Technology advancement will provide a universal process that can manage all parking facilities together while separating revenue for ease of reporting. This technology will allow the flexibility to manage the surrounding roadways as the traffic plan will be designed and controlled by one entity. The technology increase will also allow for more digital message boards to be available within the district to assist guests to the quickest and easiest available parking. Space occupancy will be capable due to proper management of all assets within the district as a single management company can look out for the interest of everyone and not just their clients. Controlling and tracking usage will also provide for opportunities to improve each returning event with historical data and operational plans. A single parking operator provides the opportunity to reduce costs, as street barricades can be combined to provide a unified traffic management operation.TDMC will provide complete traffic plans and proper implement of those plans on the roadways.This will also eliminate the need for an outside organization to create plans and place equipment for most events within the center.This operation will also allow for greater consistency with placing and removing equipment to allow for roadways to remain in normal operation longer reducing the impact on our surrounding neighborhoods. TRHIL DRIVE Additional Services 2-7 MANAGEMENT CORP. Increasing the service aspect along the main arteries around the center will not be the only focus. Understanding each event requirement will allow TDMC to focus on the interior operations to provide a clear and safe environment for those in attendance. Managing each parking facility will provide an opportunity to enhance the service by positioning key positions to assist guests as they arrive. Empowering our attendants with tools to provide specific directions will reduce confusion on where they are designated to go.This operation would provide the first-class service to Cultural District guests. MAINTENANCE PROGRAM Trail Drive Management Corp. can extend resources from Dickies Arena to provide additional expertise with a comprehensive maintenance program development. Elevating the program to first-class will require additional details to ensure the parking facilities are held at the highest standards. Cosmetic improvements such as sweeping, power washing and painting are just the start of this elevation. Continuing those efforts to ensure proper lighting, utility usage and equipment reliability will be the focus. Putting together a proactive program will allow us to minimize impacts of equipment being down due to improper service. Our maintenance program will have resources from Dickies Arena staff such as a chief engineer, IT manager and operations manager that will allow for flexibility to ensure equipment within the operation is properly maintained. In addition,these positions will increase the ability to provide a quick action plan if a partial failure occurs. Our ability to provide opportunities of service contract negotiations increase with a unified operation in close vicinity.The parking operation will also have the benefit to take advantage of the facility maintenance software that will be purchased to facilitate proper development and implementation of preventative maintenance measures as well as distributed work order system for routine and emergency repairs. FINANCIAL PROCESS Trail Drive Management Corp. Parking will exist as a stand-alone set up of financial statements to fully represent the results of the entire operation, financial position,and cash flows of the operation.The key aspects of the operation are described below: • Bank Accounts— Separate bank accounts will be established to manage all cash flows, vendor payments and all parking related transactions. Monthly bank reconciliations will be completed by TDMC Finance department. ® Daily Revenue reports — Daily revenue reports by lot will be distributed by operations and reconciled to bank deposits to ensure accuracy. Pass revenue will be analyzed to ensure money collected related to passes is properly funded by the appropriate entity. • Monthly revenue reports by lot and by event will be completed and recorded into the General Ledger. m Accounts payable process will follow TDMC's policies expenses will be recorded on an accrual basis and reported and analyzed against budget and compared to prior year of operation for variance analysis. ® Budget preparation will be done prior to the operation's fiscal year and reviewed by TDMC management. ® Forecasting will be done monthly with adjustments done for known events and anticipated procurement changes. • Quarterly meetings will be held to review the financials, forecasts and future plans. ® Capital improvements will follow TDMC's fixed asset policy and be tracked and depreciated in accordance with that policy. TRAIL DRIVE Additional Services 28 MANAGEMENT CORP. a Yearly audits will be completed by an independent audit firm. ® Cashier collection and procedures can be found in the attached Appendix. PAYROLL PROCESS Trail Drive Management Corp. Parking will be incorporated into the payroll system of TDMC's corporate operations. Each employee will be hired through TDMC's HR department and following the training and policies as all new employees of the company. Scheduling of employees will be done by the parking department head and appropriate staff. Hours will be tracked by lot and for each event to ensure accuracy of reporting related to the operation and allocation of resources throughout the complex. Payroll will be reviewed and approved by the parking manager.Timing of pay will be consistent with all TDMC's employees and paid biweekly. TRT SIR MANAGEMENT CORP. Appendix 1 TRAINING PROGRAM MANUAL TRR11 DRIVI Appendix I MANAGEMENT CORP. ey Ilke TraOning APPLICATION AND INTERVIEW PROCESS Finding the right team member starts with our first impression to them. Going through all the applications with detail to understand each potential team member and their potential role with our organization. Once we identify qualified candidates,the interview process will bring real life examples and questions to select the positive representatives of the district. Successful candidates will then be required to go through a background check and drug/alcohol testing. Upon passing they will be scheduled for our onboard program to become part of the TDMC team. BACKGROUND CHECK Each team member will go through a professional background check to ensure the highest level of safety for guests and other employees. DRUG AND ALCOHOL VESTING A professional testing center will be used to ensure our employees are drug and alcohol free. Not only do we conduct this testing when hired but also randomly to ensure a drug and alcohol-free environment. ON BOARDING Providing a consistent level of service will involve all team members enrolling in the on-boarding program. This program will encompass service training,venue training and job specific training. Once a team member has completed the on boarding,continued education training will follow as we believe you cannot train employees just once a year but it is required multiple times to enhance your service levels. SERVICE TRAINING Team members will be part of a comprehensive training program that will go far beyond your normal training.All employees will be required to attend security awareness, situational solutions, conflict resolution, service amenities and empowerment. SECURITY AWARENESS Teaming up with our local and federal authorities,all team members are introduced to security awareness. Programs such See Something Say Something,Active Shooter, Cybersecurity and Transportation Screening.These programs will allow us to increase the awareness of staff to report suspicious activities that may result in harm to people or property. SITUATIONAL SOLUTIONS Training is much more than just passing information off to team members but it is also finding the comfort level for them to quickly and accurately provide service to the customer. During this proportion of our training we provide employees real case scenarios so they are proactive to the situation. Employees can talk through the cases upon completion to receive feedback on how to increase their service levels. Appendix 1 TRRIL DRIVE MANAGEMENT CORP. CONFLICT RESOLUTION During our conflict resolution training we provide real world experiences to educate our team members on the proper ways to deescalate a frustrated customer. Team members understanding the frustration comes from the situation and not them personally will provide a better opportunity to listen to the guest's comments.This allows them to calm the customer down to find the root of dissatisfaction and provide a solution. Upon each example the team member can talk through the situation and understand if there was a different way to handle the situation. SERVICE AMENITIES Service goes beyond a conversation, it also shows in the surrounding amenities that is provided. Team members will be educated on all the amenities available to guest both inside and outside the facilities. This will result in a higher level of service as proper information and directions to the guest will provide a world class experience. EMPOWERMENT To provide world class service you must first empower your employees to provide it. Providing them the direction and tools needed to assist the customer the first time is the key our program. Each team member will be challenged to remove NO from their vocabulary and find a possible solution. Replacing the word NO with "New Opportunity"will provide service but also protect assets as our team works through special circumstances. VENUE TRAINING Following our service training,team members will be introduced to venue training. Providing training and resources to our team members to guide guest through the facility is part of the experience. During this training we will lead our team through the venues so they fully understand the quickest and safest routes to desired locations.This training will be broken up into two parts, classroom and tour. CLASSROOM During this section of training we will provide team members with detailed maps, pictures and descriptions of the facilities within the complex. Talking through each facility and what it offers will allow for a complete understanding to our team. Being proactive and knowledgeable of what is occurring within the complex will enhance the guest experience with insight of what additional activities are available to guests. TOUR Following our classroom training, staff will be lead around the complex to walk through the venues to enhance what was covered. Being able to see sight lines and landmarks will enhance what was covered. This will also allow team members to see any possible challenges with each location and type of parking required. JOB SPECIFIC TRAINING The last of on boarding training is job specific training. This training will go through the details of the specific department the team member is representing. For the parking and traffic department,team members will go through the parking lots to gain a complete understanding on ingress and egress operations. Appendix 1 TRRIL DRIVE MANAGEMENT CORP. Cashiers will complete simulated transactions to gain a firm understanding of the equipment and use. They will perform numerous transactions to increase their accuracy and speed. Complete understanding of lot opening and closing procedures will be the focus of this training. Lot Attendants will receive training on how to properly stop and release traffic within the entry ways of the lot. In addition, understanding any special requirements that will result in a quick and accurate redirect of a guest to the proper location. Communication with these positions will be the key to ensuring a lot does not over fill.Training staff to be one step ahead will allow them to be proactive on where to direct vehicles to next. All staff will be educated on safety hazards within the district and the proper communication steps to take so we can remove those hazards.While traffic is,taking the time to walk around the parking area to look for any possible hazard items,graffiti, trash or equipment issues. Being the first impression we want to ensure the property is always a positive impression. CONTINUED TRAINING Providing our team members with training throughout the year is just as important as the initial training they receive.With a strong commitment to service improvements,we can educate our team of new measures that will allow our employees to be proactive in providing the next level of service they provide.As part of this training we will use feedback from secret shopper programs to find which service items are most used. We are committed to providing staff opportunities to succeed. EMPLOYEE RECOGNITION As part of our customer service program,we like to reward great service providers. Feedback is the key to a successful program and as a part of our program we encourage it. Our post event surveys and comment cards will allow us to recognize those team members that go above and beyond to enhance a guest experience.With our program we identify those team members and reward them in front of each department to encourage other team members to raise their service bar. We would also offer our surrounding community members to provide us feedback to increase this service program. TRRIL DRIVE MANAGEMENT CORP. AppendiX 2 REVENUE CONTROL, COLLECTION & DEPOSIT Appendix � TROIL DRIVE MANAGEMENT CORP. Revenue Pyocedures REVENUE POSITIONS: Revenue SupeMsor Reports to Parking Services Manager RESPONSIBILITIES INCLUDE: o Issues opening banks, change banks, scanners (If needed) and report paperwork to the Money Supervisor.This report paperwork includes;one Daily Cashiers Report (A) for each lane, one Daily Lot Revenue Report (B), one Adjustment Sheet (C) for each lane, one Cash Deposit Slip (F) for each lane and parking lists. Money Supervisors must also sign the Currency Control Log (E) agreeing with the amount of cash issued to the lane. ® Collect and balance each Cashier's revenue. Compare total cash, coupons and adjustments to tickets sold and total vehicles. o Cash is counted and verified by the Revenue Supervisor. Cash turned in by a Cashier is accompanied by a Cash Deposit Slip(F).The Revenue Supervisor reports any overages or shortages greater than the allowed variance to the Parking Services Manager. ® Deposit cash following the Cash Drop procedures. ® Reviews, agrees and signs Daily Cashiers Report(A). ® Reviews Parking Revenue Report(B). ® Generates the Daily Parking Revenue Summary(B). * Prepares the Event Bag (J) with un-scannable passes,Adjustment Sheets, approved parking list and coupons.After reviewed by the Parking Services Manager,the bag is kept on file for auditing purposes. ® Prepare paperwork for the next day. ® Complete the Vault Sheet (G)for each event. If Vault Sheet does not balance to Vault Total the Parking Services Manager should be notified. ® Prepare cash banks and Currency Control Log for the next day. Money Supervisor Reports to the Parking Services Manager/Assistant Parking Manager One Money Supervisor is assigned each shift RESPONSIBILITIES INCLUDE: ® Distribute cash banks, information sheets and parking lists to Cashiers. * Supervise and monitor the performance of Cashiers. ® Monitor and report cash and ticket sale status. ® Monitor traffic flow into lot, answer Guest questions,and report any incidents. ® Issue permission for parking refund tickets and adjustments. ® Deposit Cash Banks to Revenue Supervisor. ® Assists Cashiers with Daily Cashiers Report prior to submitting to the Revenue Supervisor. m Record any incidents for follow up. Appendix � TRRII DRIVE MANAGEMENT CORP. Cashier Reports to Money Supervisor One Cashier is assigned to each open lane RESPONSIBILITIES INCLUDE: ® Greets, assists and collects parking fee from each guest vehicle. ® Accurately handles cash and coupon transactions. ® Deposits revenue to Revenue Supervisor. o Deposits Cash Bank to Money Supervisor. ® Balances total cash, coupons and adjustments to tickets sold and total vehicles. Completes and signs a Daily Cashiers Report with necessary information including revenue, permits vended, coupons collected, list totals and adjustments. • Documents lane adjustments by category on the Adjustment Sheet.This sheet, in addition to coupons collected any comp or lists, provides an explanation between the difference of the meter reading and tickets sold. CASH BALKS: Parking banks are prepared by the Revenue Supervisor based on which locations will be opened. Parking banks are typically as follows: $200 Bank $10 in Quarters $45 in $1 Bills $75 in $5 Bills $70 in $10 Bills CASH BANK DISTRIBUTION: Parking banks are prepared by a Revenue Supervisor, prior to daily activities. Banks are stored in the Parking Office and placed in the safe. Revenue Supervisor, Parking Services Manager and Assistant Parking Manager are the only individuals with access to the parking money within the safe. Upon arrival of cashiers the banks are distributed by Revenue Supervisor to Money Supervisor. The Money Supervisor signs out for the entire cash bank and then assign each Cashier an opening bank. A total of$15,000.00 is available in the safe. For periods of time where multiple events are scheduled, the bank may be increased. Money not used for cash banks is stored in the safe. The current total of the parking vault is kept on the Parking Vault Log (L). CASHIER PROCEDURES: After banks are signed out, Money Supervisor along with the Cashiers proceed to their assigned locations. During their shift, personnel perform duties as outlined above. When its determined to close up a lane,the Cashier begins to collect all coupons, adjustments and cash and secure them into assigned lockable moneybag.Accompanied by Parking Supervisor, the Cashier proceeds to the Parking money room where funds are counted and deposited.After the cash has been deposited, Cashiers then meet with the Revenue Supervisor to balance funds and account for adjustments on Appendix � TRRII DRIVE MANAGEMENT CORP. the Daily Cashier Report, and check out. Cashiers will not be able to check out if there is any severe discrepancy in the deposit and the Parking Services Manager should be notified immediately.The Money Supervisor will also report and balance the amount tickets sold with the Revenue Supervisor. Once all cash,tickets, coupons and adjustments for the entire gate are verified,the Money Supervisor will check out. PARKING GATES: Upon opening the cashier booth,the Money Supervisor will verify the meter reading and record as START. Money Supervisor will open the booth for the cashier. Cashier will log into the system and use the locking drawer for their cashier bank. They will insure they have enough receipt paper in the booth for the days transactions along with the appropriate logs with a working pen. Before Money Supervisor leave location, they will do a quick walk around the gates and booth to make sure everything is in working order. When a lane is closed at end of cashier shift, Money Supervisor will read the meter reading and log it as END. CASH DROP: Once all cash banks trom the current day are collected and the cash banks for the next day have been prepared.The parking revenue from the current day is deposited to the vault.The Parking revenue is placed in a plastic,tamper proof and numbered security bag along with a bank deposit slip. Parking revenue totals are written on the outside of the bag. Once the security bag is ready, the bag is dropped into the keyed depository door that leads to pick up vault from the Parking money room. Two witnesses will sign the Security Bag Deposit Log (H) to attest that the bag was dropped, and the funds inside were secure and safely inside the depository. Witnesses signing the Security Bag Deposit Log must be Parking Supervisors or Managers. After the bag has been dropped, it cannot be removed due to the security features of the depository. Baffle fingers inside the depository prevent the reversal of a deposit. Once inside the depository Vault,the security bag remains inside the depository behind a combination lock.Any single individual cannot retrieve the bag.A Manager must open the vault door, and the Controller will remove and check the bag. This sets up a double custody for the retrieval of the Parking revenue.The two will inspect the security bag for tampering, log the Parking Revenue in the Bank Transport deposit book and sign the Security Bag Delivered to Box Office Log (1). DISCREPANCIES: CASH DISCREPANCIES The Parking Department policy allows for a two-ticket discrepancy..Any discrepancy excess the value of two tickets will result in disciplinary action ranging from a written warning to termination. METER DISCREPANCIES In the event that an excessive meter discrepancy cannot be logically explained by legitimate reasons (i.e. refunds, inaccurate adjustments, meter malfunctions),the same discrepancy actions will result, ranging from a written warning through termination. Any variance from the meter reading compared to the Cashiers total vehicles may lead to an investigation. However,the Parking Department due to meter inaccuracy and Cashier error accepts a Appendix 2 TRRII DRIVE MANAGEMENT CORP. variance of+/- 5%. The inaccuracy can be caused by the age of a meter system, the type of vehicle crossing the loop system and the following distance from one vehicle to the next.Also,the cashier is dealing with a high volume of traffic as well as Guest questions. In order to minimize inaccuracy the meters are periodically serviced and calibrated to the optimal setting for our operation. Cashiers are trained under busy conditions and are instructed to account for all vehicles. REFUNDS: Request for refund will go through the Money Supervisor first. If the refund is approved, the cashier will log it on their adjustment sheet with explanation on why refund was issued. Both cashier and supervisor must sign adjustment form for verification of refund. PARKING REPORTS: "Depending on the reporting features available with PARCS, some of these reports can be combined for ease of reporting" A. DAILY CASHIERS REPORT: Provides Cashier specifics including lot and lane. Supervisor prints cashier report from system showing cash, credit and permit transactions. The cash/credit count is provided to confirm that the Cashier has balanced (total payment = total sales). The money vault verifies all money turned in by each Cashier.Adjustments are verified and documented. The Cashier will have in their possession parking pass coupon stubs or QR Code number for those permits that do not scan. Should the adjustment be of a different nature, it is to be tallied on the appropriate form. With either option, the Cashier must transfer the information to Adjustments. Meter readings are to be transferred onto this form by a Parking Supervisor and should match the total vehicle box. The Cashier signs the form and all information, except meter readings, is verified and signed by the Revenue Supervisor.The meter readings are written on the form after the Cashier and Revenue Supervisor have provided signatures. Any meter discrepancies will be reviewed by a Parking Supervisor for explanation. B. PARKING LOT REVENUE REPORT: Details all lot revenue information. It is broken down by Cashier the total amount sold compared to the amount of total cash/credit/prepaid; reports all adjustments; provides vehicle counts per lane. C. PARKING DEPARTMENT ADJUSTMENT: All vehicles entering through the parking lanes must be accounted for. Any vehicles not charged must be categorized on the adjustment list with reason for exception.At the conclusion of the shift, the total number of adjustments is transferred to the Daily Cashiers Report under Voids within the Adjustments section. Supervisors must verify the adjustments and initial that they were informed on each transaction.This form is placed in the assigned cashier bag with any additional items if required by supervisor. Adjustments will then be tracked by the Parking Services Manager. D. PARKING DEPARTMENT METER READINGS: Open meter readings are taken by a Parking Supervisor and documented, with a signature, as each lane opens. The closing meter reading is taken by a Parking Supervisor and documented,with a signature, at the time that each lane closes. The total count is the number of vehicles that passes through the specific lane.These numbers are transferred to each Daily Cashiers Report.All counts are reviewed for accuracy, once verified,the Parking Services Manager will sign the sheet. Appendix � TRAIL DRIVE MANAGEMENT CORP. E. CURRENCY CONTROL LOG: This form tracks the transfer of Cash Banks from a Revenue Supervisor to Money Supervisor.A Revenue Supervisor daily prepares the form.After a lane is closed,the Cash Bank is returned and revenue collected is noted for each lot. The Money Supervisor will sign out for any Cash Bank, and will also provide a signature when the bank is returned. E. CASHIER DEPOSIT SLIP: All revenue collected by cashier in a lane is itemized on this form.After the Cash Bank is returned to the Money Supervisor this slip is along with the lane revenue is verified by a Revenue Supervisor. G. VAULT BALANCING SHEET: This sheet is used by the Revenue Supervisor to confirm the vault bank total daily.All of the prepared cash Banks plus the Safe should equal the Grand Total.After daily drops have been deposited,the banks for the next day are made. The Cash Banks and the remainder in the safe should equal the same Grand Total as the opening. H. SECURITY DEPOSIT LOG: This log is a record off all Revenue deposits made into the depository. The date, name, security bag number,cash deposit amount and the signatures of two Parking Supervisors. I. SECURITY BAG DELIVERY LOG: This log is a record of all Revenue deposits received in the vault through the Parking Depository. The date, name, security bag number, deposit amount,the signatures of a parking representative and armored car representative. J. EVENT BAG The event bag is a deposit bag that holds all the adjustment material.This adjustment material includes coupons collected,Adjustment Sheets and parking lists. K. CHANGE ORDER FORM: This is the form used to request additional funds from the Accounting Department. L. PARKING VAULT LOG: This log is used to track the amount of cash in the Parking Vault.The total amount of cash in the Parking Vault is typically$15,000.00 and can increased during periods of time with multiple events. Reports are given to the Parking Services Manager for review and then turned over to the Accounting Department for their records. TRAIL DRIVE MANAGEMENT CORP. Appendix 3 LETTERS OF RECOMMENDATION AM O N 3501 Camp Bowie Blvd.,Fort Worth,TX 76107 CARTER t.•817.738.1933 MUSEUM OF cartermuseum.org AMERICAN ART April 30, 2018 John Padinjaravila Baby City of Fort Worth Purchasing Division Lower Level, 200 Texas Street Fort Worth, Texas 76102 Dear Mr. Baby, The Amon Carter Museum strongly supports Trail Drive Management Corp's bid to manage all parking services for the Will Rogers Memorial Complex. The Amon Carter Museum of American Art believes in the customer service vision of Trail Drive Management Corp., and we are confident that they will exceed your expectations in terms of parking management for the WRMC campus. The Cultural District hosts millions of visitors annually, and it is important that we work together to create a seamless and enjoyable experience for all.This experience begins as soon as a guest arrives on the campus. With Trail Drive Management Corp. directing all parking efforts, we will truly be able to operate as one campus together. I am confident that, with years of parking management experience,Trail Drive Management Corp. will be the perfect company to create a positive and long-lasting first impression for all visitors. In . Walker Executive Director Amon Carter Museum of American Art ARTS COUNCIL OF FORT WORTH 2017-2018 April 26,2018 Board of Directors Suzan Greene,Chair Todd Breeding Mr.John Padinjaravila Baby Sasha Camacho Bass City of Fort Worth Purchasing Department Dale W.Brock 200 Texas Street Sherri Campbell Fort Worth,Texas 76102 Alysa Dennett Timothy Hatcher Dear Mr.John Padinjaravila Baby: Robert L.Jameson Greg Kubes I am writing to you in regards to the RFP for the Parking Management Services for WRMC. Jason Lamers Maddie Lesnick Since 2001,when the Arts Council of Fort Worth secured partnership with the City to manage the Karen Myers Fort Worth Community Arts Center,the Council has provided a place for artists,arts patrons,and Rosa Navejar the general public to experience a vast array of culture and leisure activities. Nestled between the Todd Neander Amon Carter Museum and the Western Heritage Parking Garage,the Fort Worth Community Arts Brian O'Neill Center is committed to raising the profile of Fort Worth's cultural industry. Thomas Owen lichele Sanchez-Soriano All of the institutions located throughout the District depend on continued support by patrons and Scott Wheatley donors. By providing a seamless experience for each guest that chooses to come to the Fort Worth Cultural District,we are investing in its future success.An individual's experience will determine Ex Officio their decision to continue to make this Cultural District a destination point.The Dickies Arena's Jennifer Casler Price professional staff understands the value of this concept, has the management skills to initiate processes that insure quality experiences for all guests, and has a proven track record in reaching measurable outcomes. When weighing all the facts regarding this award, please consider the intrinsic value of partnerships and customer service which is a major component displayed by the Dickles Arena team.These qualities will secure unmeasurable dividends for the Fort Worth Cultural District. v Respectfully, Karen Wiley President FORT WORTH MUSEUM SCIENCE AND HISTORY April 26, 2018 John Padinjaravila Baby City of Fort Worth Purchasing Division Lower Level, 200 Texas Street Fort Worth,Texas 76102 Dear Mr. Baby, As president of the Fort Worth Museum of Science and History, I am writing to express my support for Trail Drive Management Corp's bid to manage all parking services for the Will Rogers Memorial Complex. As the most attended organization in the Cultural District,the Fort Worth Museum of Science and History shares Trail Drive Management Corp's vision of an efficient, cost-effective, and integrated parking management program that will prove convenient to the different guest services institutions and visitors of the Cultural District. I am confident that Trail Drive Management Corp. will prove to be the best company to manage all parking services for the WRM Complex and strongly believe that they have the ability to create a seamless and enjoyable experience for all. 4A.. Romans Presient Fort Worth Museum of Science and History 1600 Gendy Street•Fort Worth,Texas 76107•P 817.255.93oo F 817.732.7635-fortworthmuseum.org 3333 Camp Bowie Boulevard Ki m b e 11 Fort Worth,Texas 76107-2792 7 ¢ q 5q Tel 817.332.8451 1-L � 4..iset-1 A 1 Fax 817.877.1264 April 24, 2018 Mr.John Padinjaravila Baby City of Fort Worth Purchasing Division Lower Level, 200 Texas Street Fort Worth, Texas 76102 Dear Mr. Baby, It is my understanding that the Trail Drive Management Corp is submitting a bid to the City to manage all parking services for the Will Rogers Memorial Complex. The Kimbell Art Museum strongly supports the bid and believes that the Trail Drive Management Corp would do an excellent, efficient job managing the parking services, to the benefit of visitors to the Fort Worth's Cultural District. Please let me know if I can help with any questions you might have. Yours sincerely, Eric M. Lee Director Wdem Art Muwum esF Fari Mrih -'r r�V.nrk FX ill:. April 24,2018 John Padinjaravila Baby City of Fort Worth Purchasing Division Lower Level,200 Texas Street Fort Worth Texas 76102 Dear Mr. Baby, The staff of the Modern Art Museum of Fort Worth would like to lend our support to Trail Drive Management Corp's bid to manage all parking services for the Will Rogers Memorial Complex. Trail Drive Management Corp's cohesive approach for these important and popular attractions in the heart of the city's world-class Cultural District will ensure that the visitor's first impression and first point of contact is positive and inviting.The integrated plan for customer service that Trail Drive Management Corp. has outlined will provide citizens of our city and guests with an understandable and comfortable parking experience.We feel confident in our support of Trail Drive Management Corp's plan for parking management. We look forward to working with Trail Drive Management Corp.and the City of Fort Worth to ensure the most exceptional experience for visitors to the District. Sincerely, yIGC��' v-f� cls Kendal Smith Lake Manager of Communications Modern Art Museum of Fort Worth NATIONAL Cowgirl Museum AND HALL OF PANE {I�7e'it(��Strere Fnrt Wortli,rex ir, I�x. ' April 30, 20 t 8 ii'it-s\.i4i ss�Ir-�.tt4r Kit I .l'I4,ri.rirf {4 I= M.I)jDij John Padinjaravila Baby M.r,d,.d City of Fort Worth IL I i 1Rd%I f rill Purchasing Division l2.ihrt,S.SIrrriil L� Lower Level, 200 Texas Street rI't ItI I.1R't ,.•1.,,4 ,I �1lr,rt.ri Fort. Worth, Texas 76102 �st}..1ti!'kl It S.I I..x um2 SII NMI Kti Deal- Mr. Baby. •kT I-,,R(AI i.t,..i,r..IW-k-M„rir„e The Cowgirl Museum strongly supports "frail Drive Management Corp's bid to Parr r4:a I Ira.{.,\4 manage all parking services for the Will Rogers Memorial Complex. I Ill I t-FIN F 1 JIR{t I()R I•atri—CLt.Rdr% The National Cowgid MUseUrn and hall of Farne believes in the CustomeI' service iii}_1RIA11 vision of Trail Drive Management Corp., and we are confident that they will exceed lxFt i IORS your expectations in terms of parking management for the WRMC campus. I la,Iae Ag ither I{ii.itluilub,. Bakrt {air=.II , The Cultural District hosts millions of visitors annually, and it is important that we work together to create a seamless and enjoyable experience for all. This experience I'atr=c..,lh.tt .1•,ir t 1.4'IF,IgA 1, begins as soon as a guest arrives on the campus. With Trail Drive Management Corp. directing all parking efforts, we will truly be able to operate as one campus together. f L n:c>i XI.(if cc \jtel,lr,irltr I{_ir t Fill rt' 1 am confident that, with .ars off parking= mana gement experience, Trail Drive Irr,rrr.-s. i I,iit Ii,ti y' P g g p ,ltiri I e'lef Management Corp, will be the perfect company to create a positive and long-lasting I, I.,cIer'r first impression for all N, 'tors. t irI,4 I dna I oejirl --t [slaty RAP I ime SI-ncer[- I"idt 1I wk.. Ilam LI,nt4:f. J I ring:1luri.r4 t'ati.t i.P' Ar44 at is iley Mi,F K3arr6aRiditer l_xeCUtive Director I rnd.t h.•hn%ker%ood RC;IJ.r I tllrrrt,ij %k and.t 11 mer5 rrn” L1"art lhh, k8 inke{rwd F,,.t 1,•, N.,rIrl Sj r P 0 H, I W E. S-,I I " AND HV1VST0CA_ 9 P 01 IN WILL ROGERS MEMORIAL CENTER P.O.BOX 150,FORT WORTH,TEXAS 76101-0150 AMON CARTER SQUARE 817-877-2400 www.fwssr.com `00 CHAIRMAN OF THE BOARD EDWARD R BASS PRESIDENT May 1, 2018 GENERAL MANAGER BRADFORD S.BARNES VICE PRESIDENT Mr. John Padinjaravila Baby CHARLIE GEREN Purchasing Division, City of Fort Worth SECRETARY Lower Level, 200 Texas Street CHARLES B-MONCRIFF TREASURER Foil Worth, Texas 76102 RANDY RODGERS EXECUTIVE COMMITTEE Dear Mr. Baby: ELAINE B.AGATHER ROSE M ALVAREZ WILLIAM C ANDERSON.D_V.M LARRY ANFIN As President and General Manager of the Southwestern Exposition and Livestock BRADFORD S.BARNES EDWARD P BASS Show(Fort Worth Stock Show&Rodeo), I am writing expressing my support for MARTIN C.BOWEN JON BRUMLEY Trail Drive Management Corp.'s bid to manage all parking services for the City of MATTHEW R_CARTER J T.DICKENSON Fort Worth at the Will Rogers Memorial Center(WRMC). CHARLIE GEREN : IFORA JOHNSON HEAD 'ATE JOHNSON DFE KELLY.JR As Fort Worth's oldest and largest annual event with more than 1.2 million guests ROBERT H MERRILL CHARLES B.MONCRIEF during our 23-day Stock Show, I appreciate the crucial nature of, and need for, J C PACE.III F.O.QUINN,III parking and customer service. Working closely with Matt Homan, president of Trail WILLIAM D.BAILIFF.HI RANDY RODGERS Drive Management Corp., during the last three years, I am very confident of his ,111KE SANDS PHILIP L.SCHUTTS management style, talents and expertise. Matt has a proven track record managing THEO THOMPSON MICHAEL 0,WARNER major multipurpose event centers and a strong commitment to public service. RANDYWATSON W.R WATT.J R� Moreover, Trail Drive Management Corp. has the resources necessary to efficiently J R WILLIAMS,III PHILIP C: WILLIAMSON operate a user-friendly parking system acconii-nodating the heaviest traffic and usage PRESIDENT EMERITUS WRMC will encounter. W.R WATT.JR Please don't hesitate to contact me if you have questions or if I can ever be of assistance. ASincere radford S. Barnes President and General Manager BSB/dwl 7- ------;z- _M7 NE!V I 00 x ESTABLISHF.0 189 A4 45 AC-FtES UNDER' ROOF-,_ _ Aiftl FoRT W. -'.oRTH. ADDENDUM TO THE REQUEST FOR PROPOSAL RFP-PARKING MANAGEMENT SERVICES FOR WRMC CITY OF FORT WORTH PURCHASING DIVISION Addendum No. 1 Date Issued: April 16, 2018 Request for Proposal (RFP): 18-0215 Proposal due date: May 3, 2018 The City received several similar questions regarding its RFP. Clarification is included below according to topics: 1. Events—Schedule of Events List and Event Attendance for last 3 years is attached herewith. 2. List of City lots under RFP—refer to Attachment E "Map of Parking Facilities"of the RFP document. 3. Start date—Operations under the contract is expected to begin early 2019. 4. Parking rates and revenues—The City operates based on a fiscal year of October 1 — September 30. Proposers are requested to submit an annual budget regardless of when operations will begin. The maximum parking rate is set by City Council and is currently$15; however, current rates are$0410. The specific rates for each event will be determined by City in consultation with the selected Parking Operator. Some rates are variable rates and others are set fees depending on the event. Under a Qualified Management Agreement, the City does not share revenue with the selected Parking Operator and will pay a management fee plus budgeted operating expenses. The City pays bank processing fees, utilities, and armored car services. 5. Stock Show Operations Office—Whether the Parking Operator vacates the operations office during the Stock Show is subject to negotiations, but the City has no parking revenue during the Stock Show. 6. Valet Services—Valet services are provided upon request from event organizers. City currently have less than 10 requests per year. 7. Meetings—Meetings are with City staff to review operating budgets and to plan parking for events. 8. Security/Emergency—Parking Operator is not expected to provide continuous monitoring-of the security cameras. Parking Operator is expected to provide a 24-hour telephone service-for emergency contact with the Parking Operator. 9. Signage— Parking Operator is only responsible for parking signage and not the event-specific signage. 10. Page limits—Total page count includes the cover page, the proposal, and any City-required forms; however, the employee evaluation, training program, and revenue policy will not count towards the total page limitation and may be included in an appendix. 11. Maintenance—Parking Operator is expected to manage the routine maintenance items. City has contractors for other repairs such as striping,steam cleaning,fire alarms,etc.City maintains elevators.Parking Operator is expected to coordinate with City staff and contractors as necessary and may be asked to receive quotes for work. 12. City has its own trash pick-up service.Public Events WRMC City Staff does pick up the garbage on the main campus parking lots(West,VIP,Barn etc.,)and garages(AC and Equestrian).The sole exception to that is the Western Heritage Garage facility where the operator is expected to pick up the garbage throughout that facility and keep that facility clean.Additionally,the expectation is that the operator will pick up the garbage from each floor of that facility and take it to the main dumpster to enable pick-up by the garbage trucks. All other ter and conditions remain the same. Cynthia Garcia, Assistant Director rrr®�®mor®®®®®®®�®®rrr®®m®r®®®err®errrr���a® ®■rrrrrrrrr■rrrrrrrrrrrrrrrrr■®, By the signature affixed below,Addendum No. 1 is hereby incorporated into and made part of the above referenced RFP. COMPANY NAME: SIGNATURE: NOTE: Company name and signature must be the same as on the Proposal documents. Failure to return this form with your sealed bid may constitute grounds for rejection of your offer. 18-0215 RFP-Parking Management Services For WRMC Addendum No. 1, Page 2 of 2 0 G F kn C F o IdA u'r 'i •$ 00 l0 7 Cl GI [7 rl ��1 wl R5 '7r1 fV r�•I I'�. 4 Ct 6m ppQy5 ri m cN7 vc5f i i t� a?r Mn A V�.. N rl` -1 70 N tf5 N f7n N Lr) th L O5 m epi m ` hl tS Q5 •7 h. Vr (v qui �y R 5 Ol d o'Y p k 1%. 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LL U ¢ ¢ aa ¢ a (La ¢ ¢ aa ¢ ao. n_ aan. n. 0 0 0 0 0 0 0 0) 0 0 0 0] o 0 o rn 0 0 0 0) 00 0 o q, 0 0 0 u; o 0 o uq o 0 0 Ln o 0 0 n 0 _o 0 a0_ _o _ 0 M (n 0 _ v m ao_ rn V C) _ 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 (D 0 0 N N N N N N N N N N N N N N N N N N N N N M u+ V' (O (O In In N In (_O (_O (O f0 00 07 01 m a0 O Lf) 'u C .- a- N M M M (- NNN aaaa aaaa aaaa aaaa U WRMC FY15 Event Attendance Start Date End Date Ever Are_ Attend- 10/01/14 10/01/14 New Arena Town Hall Meeting South Texas 300 10/02/14 10/05/14 NTASHA-UPHA Fall Classic Horse Show W.R.Watt Arena 4,752 10/03/14 10/05/14 Cowtown Invitational Tattoo Expo Central Texas 2,100 10/03/14 10/03/14 Cendera Funding Stagecoach 30 10/04/14 10/04/14 The Cowtown CALF Run Small Exhibits Bldg 1,800 10/04/14 10/26/14 Fort Worth Flea Market Barn 1 800 10/04/14 10/05/14 America's Quinceanera Round Up Inn 550 10/05/14 10/05/14 Vermilyea Farms"Grand Farewell"Dispersal Sale West Arena 250 10/06/14 10/12/14 USTPA World Championship Show Coliseum 16,380 10/07/14 10/07/14 Ag Development Fund Luncheon South Texas 39 10/08/14 10/11/14 Christmas in Cowtown Gift Market Texas 10,400 10/08/14 10/23/14 City of Fort Worth Retiree Workshops South Texas 212 10/10/14 10/11/14 The Horn Showcase EQ Multi-Purpose Building- 1,440 10/10/14 10/10/14 Horsin'Around with Ethics Show Arena 30 10/11/14 10/11/14 The 16th Annual DFW Karate Championships Round Up Inn 500 10/13/14 10/18/14 IALHA National Show W.R.Watt Arena 4,844 10/16/14 10/18/14 Original Sewing&Quilt Expo West&Central Texas 2,100 10/18/14 10/19/14 World Gay Rodeo Finals John Justin Arena 1,813 10/20/14 10/20/14 Chisholm Challenge meeting Mc Farland Room 25 10/21/14 10/21/14 C D Hartnett Holiday Party West Texas 575 10/23/14 10/23/14 National Cowgirl Hall of Fame Induction Luncheon Round Up Inn 1,041 10/24/14 11/01/14 ApHC World Championship Show John Justin Arena 36,432 10/24/14 10/25/14 Trophy Mount&Western Artifacts Auction Small Exhibits Bldg 1,100 10/24/14 10/24/14 NAACP-Banquet Round Up Inn 400 10/25/14 10/26/14 Fort Worth Gun Show Texas 4,750 10/28/14 10/28/14 Stock Show Sponsor Gathering South Texas 100 10/29/14 10/29/14 Chamber Theatre Productions-Encore Auditorium 1,990 10/31/14 11/04/14 ARBA National Convention&Show Texas 18,000 11/01/14 11/30/14 Fort Worth Flea Market Barn 1 1,000 11/05/14 11/16/14 APHA World Championship Show John Justin Arena 59,040 11/07/14 11/07/14 Jordan Harris Foundation Luncheon Round Up Inn 743 11/08/14 11/08/14 Outback Concerts-Rodney Carrington Auditorium 2,747 11/08/14 11/09/14 Holiday Train Show Central&East Texas 2,100 11/08/14 11/09/14 2014 Lonestar Autumn Grand Prix Small Exhibits Bldg 100 11/09/14 11/09/14 Signature Bridal Show West Texas 400 11/11/14 11/11/14 HEB Central Market Feast of Sharing Texas 9,100 11/14/14 11/14/14 Stock Show Transition Meeting Corral Room 16 11/15/14 11/16/14 Lone Star Gun Show West&Central Texas 6,064 11/15/14 11/16/14 Funky Finds:A Holiday Shopping Experience Small Exhibits Bldg 2,352 11/15/14 11/15/14 32nd Diocesan Convention Round Up Inn 250 11/20/14 12/13/14 NCHA World Championship Futurity Coliseum 147,280 11/21/14 11/22/14 Ballet Frontier of Texas-The Nutcracker Auditorium 2,875 11/22/14 11/23/14 Lopez-Contreras Wedding Reception Round Up Inn 600 11/29/14 11/29/14 Northside High School Alumni Reunion Stagecoach 250 12/03/14 12/03/14 Creating Hope for the Community Round Up Inn 1,116 12/05/14 12/07/14 The Nutcracker Auditorium 9,482 12/06/14 12/06/14 Christ Chapel Christmas Brunch Round Up Inn 522 12/06/14 12/14/14 Fort Worth Flea Market Barn 1 400 12/11/14 12/12/14 Ballet Concerto Auditorium 5,872 12/13/14 12/13/14 Cowtown Indie Bazaar Round Up Inn 1,000 12/14/14 12/14/14 North Texas Youth Ballet-Nutcracker Auditorium 1,930 12/16/14 12/16/14 Calf Scramble Meeting and Reception South Texas 80 12/20/14 12/21/14 Lone Star Gun Show West&Central Texas 5,250 12/20/14 12/20/14 Baby Shower Will Rogers Suite 20 12/27/14 12/28/14 Fort Worth Gun Show Texas 6,950 01/03/15 01/03/15 Star-Telegram Stock Show Art Contest South Texas 350 01/11/15 01/11/15 Fort Worth Star-Telegram Bridal Show Texas 2,061 01/16/15 02/07/15 Southwestern Exposition&Livestock Show Coliseum 1,248,500 02/12/15 02/15/15 Talent on Parade Auditorium 2,500 02/13/15 02/21/15 NRCHA Celebration of Champions Coliseum 19,368 02/13/15 02/15/15 TXOLAN Alpaca Spectacular W.R.Watt Arena 1,500 02/14/15 02/15/15 Fort Worth Gun Show Texas 8,985 02/14/15 02/14/15 Salazar-Maldonado Wedding Reception Round Up Inn 400 02/17/15 02/28/15 Golden Gloves-Regional&State Tournament W.R.Watt Arena 9,308 02/19/15 02/22/15 Showbiz National Talent Competition Auditorium 2,098 02/20/15 02/20/15 Empty Bowls Luncheon West Texas 1,500 02/21/15 02/21/15 Experience Blue Zones-Community Kick-off Event Round Up Inn 2,000 02/22/15 02/22/15 Fort Worth Motorcycle Swap Meet Small Exhibits Bldg 500 02/24/15 02/28/15 The All American ShootOuts(The Patriot) Coliseum 16,000 02/27/15 03/01/15 2015 Cowtown Marathon Texas 9,500 02/27/15 02/28/15 Nexstar Dance Competiton Auditorium 500 03/01/15 03/01/15 Dance Concept Recital Auditorium 700 03/05/15 03/09/15 Just Between Friends Children's Consignment Sale Central&East Texas 4,200 03/05/15 03/07/15 Fort Worth Show of Antiques&Art West Texas 4,000 03/06/15 03/08/15 A Legacy of Legends W.R.Watt Arena 1,800 03/06/15 03/08/15 Horse 0 Rama John Justin Arena 1,200 03/06/15 03/06/15 Union Gospel Mission Sale Barn 1 1,000 03/07/15 03/07/15 AQHA Cowtown Showdown Coliseum 3,200 03/07/15 03/08/15 Funky Finds Spring Fling Small Exhibits Bldg 1,650 03/07/15 03/08/15 Kids Artistic Revue Competition Auditorium 1,329 03/12/15 03/15/15 Legacy Arabian 2015 Cowtown Classic John Justin Arena 4,624 03/14/15 03/15/15 Lone Star Gun Show West&Central Texas 7,478 03/20/15 03/22/15 Fort Worth Kennel Club-Dog Show Texas 8,900 03/20/15 03/22/15 VIP Dance Competition Auditorium 1,765 03/21/15 03/22/15 All Thoroughbred Horse Show&Battle of the X's John Justin Arena 700 03/21/15 03/21/15 Breeder's Bonanza Invitational W.R.Watt Arena 500 03/26/15 04/18/15 NCHA Super Stakes&Super Stakes Classic Coliseum 96,864 03/27/15 03/28/15 Tarrant County Junior Livestock Show Swine Barn 2,300 03/27/15 03/29/15 Move Productions Dance Competition Auditorium 1,200 03/28/15 03/28/15 Citizens on Patrol Appreciation Luncheon Round Up Inn 575 03/31/15 03/31/15 C D Hartnett Food Show West Texas 850 04/08/15 04/08/15 Joslin Contemporary Dance Company"Dance for Reagan" Auditorium 590 04/08/15 04/09/15 Chesapeake Royalty Owners'Meeting Cactus Room 15 04/10/15 04/12/15 Thunderstruck Dance Competition Auditorium 2,025 04/10/15 04/10/15 Property Wars South Texas 60 04/14/15 04/14/15 Boy Scouts of America Annual Business Dinner Stagecoach 268 04/16/15 04/19/15 PrimeTime Dance Competition Auditorium 2,600 04/16/15 04/16/15 Christian Prayer Breakfast of Fort Worth-Tarrant County West Texas 2,400 04/17/15 04/18/15 NCEES Exams West Texas 515 04/20/15 04/20/15 County Extension Agent Meeting Cactus Room 10 04/21/15 04/21/15 A&M -Muster&Dinner Round Up Inn 416 04/23/15 04/23/15 Fort Worth City Credit Union-Dinner Texas 2,000 04/24/15 04/26/15 Showstopper American Dance Championships Auditorium 2,200 04/24/15 04/25/15 Trophy Mount&Western Artifacts Auction Small Exhibits Bldg 1,200 04/25/15 04/25/15 Alice Carlson Applied Learning Center PTA Auction Round Up Inn 260 04/28/15 04/28/15 Southwestern Exposition&Livestock Show Board Meeting&Re South Texas 150 04/29/15 04/29/15 Stephen Fite Chilidren's Concert Auditorium 1,700 04/30/15 05/03/15 Hall of Fame Dance Championships Auditorium 1,100 05/01/15 05/03/15 Mayfest Challenge Arabian Horse Show Coliseum 4,512 05/01/15 05/01/15 Godwin-Jennings Rehearsal Dinner Backstage Club 90 05/02/15 05/03/15 Fort Worth Gun Show Texas 6,300 05/02/15 05/02/15 Teague Bucking Bull Sale Brown-Lupton South Exhibit 100 05/05/15 05/06/15 TAEX Agricultural Awareness John Justin Arena 3,252 05/07/15 05/07/15 Tarrant County Senior Synergy Expo West Texas 2,100 05/08/15 05/10/15 DenTex Agility Club Trials W.R.Watt Arena 600 05/08/15 05/09/15 Texas Breeder's Classic John Justin Arena 450 05/09/15 05/09/15 Texas Girls Choir Concert Auditorium 1,100 05/09/15 05/09/15 Onstage New York Central Texas 600 05/13/15 05/14/15 Dance Concept Recital Auditorium 1,625 05/13/15 05/19/15 Chesapeake Royalty Owners'Meeting Cactus Room 31 05/15/15 05/17/15 USTPA Showdown John Justin Arena 4,356 05/15/15 05/17/15 North Texas High School Rodeo Finals Coliseum 1,750 05/15/15 05/17/15 Odyssey Dance Competitions Auditorium 1,600 05/17/15 05/17/15 Margo Dean School of Ballet Spring Performance Stagecoach 948 05/19/15 05/21/15 Foot Works Performing Arts Center Recital Auditorium 2,270 05/23/15 05/24/15 Gem and Mineral Show Round Up Inn 900 05/23/15 05/24/15 Texas Junior Shorthorn Association Preview Show W.R.Watt Arena 525 05/27/15 05/30/15 Region 9 AHA Championship Show Coliseum 16,000 05/30/15 05/31/15 Lone Star Gun Show West&Central Texas 7,500 05/30/15 05/30/15 First Annual Vickie Gates Bodybuilding Classic Auditorium 650 06/02/15 06/04/15 Tuf Cooper's Jr. Loopers John Justin Arena 2,000 06/04/15 06/06/15 TLBAA World Show&National Youth Show Coliseum 1,800 06/05/15 06/05/15 Lake Worth ISD-Graduation Auditorium 2,500 06/05/15 06/07/15 Dalmatian Club of North Texas-All Breed Agility Trial W.R.Watt Arena 1,132 06/06/15 06/07/15 FWISD-Graduations Auditorium 7,755 06/06/15 06/07/15 Brian Lebel's Old West Show&Auction Texas 3,250 06/06/15 06/06/15 CTDGA Spring Fling Doe Show Swine Barn 90 06/08/15 06/13/15 RSNC World Finals John Justin Arena 23,468 06/08/15 06/12/15 Dana's Studio of Dance Recital Auditorium 6,196 06/10/15 06/23/15 Chesapeake Royalty Owners'Meeting Cactus Room 77 06/11/15 06/14/15 Diann Chase Longhorn Scholarship Expo W.R.Watt Arena 2,600 06/11/15 06/11/15 FWISD-Career and Technical Education Hiring Fair Round Up Inn 820 06/14/15 06/14/15 Encore School of Dance Recital Auditorium 3,200 06/15/15 06/15/15 G Force Dance Showcase Auditorium 450 06/20/15 06/21/15 Fort Worth Gun Show Texas 5,750 06/20/15 06/20/15 Bruce Lea Dance Recital Auditorium 750 06/22/15 07/04/15 National Appaloosa Show/World Championship Appaloosa Youtl Coliseum 45,812 06/23/15 07/04/15 AjPHA Youth World Championship Show&NSBA Color of Mone John Justin Arena 19,968 06/27/15 06/27/15 Innovative Dance Inc. 2015 Recital Auditorium 800 06/27/15 06/28/15 Kassandra Roman Quinceanera Round Up Inn 400 07/04/15 07/05/15 Lone Star Gun Show West Texas 4,661 07/04/15 07/04/15 Muhammad&Stafford Family Reunion Stagecoach 50 07/11/15 08/01/15 NCHA Summer Cutting Spectacular Coliseum 104,896 07/11/15 07/12/15 Judith&Arturo 10 year Wedding Anniversary Round Up Inn 250 07/16/15 07/18/15 Christmas Expo Round Up Inn 800 07/16/15 07/16/15 Fort Worth/Tarrant County A&M Club Coach's Night West Texas 740 07/18/15 07/18/15 UNTHSC White Coat Ceremony Auditorium 2,000 07/23/15 07/23/15 CFW Parks&Community Services-Summer Talent Show Auditorium 1,500 08/01/15 08/01/15 Family Expo&Big Latch On Round Up Inn 1,225 08/01/15 08/01/15 Kristen Clay's Senior Portraits Auditorium 4 08/06/15 08/08/15 Summer Daze Regional Morgan Horse Show Coliseum 3,168 08/07/15 08/09/15 Fort Worth Kennel Club Agility Trials W.R.Watt Arena 600 08/08/15 08/09/15 Victoria Ann Perales Quinceanera Round Up Inn 530 08/09/15 08/09/15 Fort Worth Star-Telegram Bridal Show Texas 2,176 08/12/15 08/12/15 Randal Ford Photo Shoot Brown-Lupton North Exhibit, 10 08/13/15 08/16/15 SRCHA Road to Reno Show John Justin Arena 4,096 08/14/15 08/16/15 Hunters Extravaganza Texas 18,000 08/15/15 08/15/15 UNTHSC White Coat Ceremony Auditorium 1,200 08/20/15 08/20/15 Tarrant County Back To School Roundup Texas 25,000 08/20/15 08/20/15 Northwest ISD Convocation Auditorium 2,260 08/21/15 08/23/15 North Texas Fair Open Horse Show John Justin Arena 3,248 08/29/15 08/30/15 Original Fort Worth Gun Show Texas 6,916 09/01/15 09/01/15 Teague Bucking Bull Sale Brown-Lupton South Exhibit 150 09/05/15 09/12/15 Just Between Friends Children's Consignment Sale West&Central Texas 5,400 09/05/15 09/06/15 TWANG Dog Agility Trial W.R.Watt Arena 240 09/10/15 09/12/15 Extreme Mustang Makeover John Justin Arena 6,640 09/10/15 09/10/15 Unbranded Fort Worth Premiere Auditorium 1,359 09/11/15 09/11/15 Sara Hafer and Robert Fitzgerald's Rehearsal Dinner Backstage Club 69 09/12/15 09/12/15 Heart Walk 2015 Small Exhibits Bldg 14,000 09/13/15 09/13/15 Joe Bielinski's 24th Anniversary Show&Dance Round Up Inn 589 09/16/15 09/16/15 Syndicate New Member Orientation Will Rogers Square 40 09/18/15 09/20/15 Circus Nation Coliseum 7,722 09/18/15 09/19/15 Trinity Valley Quilt Show Round Up Inn 825 09/19/15 09/20/15 Original Fort Worth Gun Show Texas 4,701 09/19/15 09/20/15 2015 Texas Prairie International Dog Show W.R.Watt Arena 260 09/21/15 09/21/15 FWISD-College Night Texas 6,250 09/23/15 09/23/15 Noir Season 4 Filming 6 09/24/15 10/03/15 AMHA-World Championship Show John Justin Arena 34,920 09/25/15 09/26/15 Texas A&M Parson's Mounted Cavalry Richardson-Bass Pens 15 09/26/15 09/26/15 Country Run Texas 3,200 09/27/15 09/27/15 Stock Show Family Reunion W.R.Watt Arena 650 2,324,149 WRMC FY16 Event Schedule with Attendance Start Date End Date Account Name Event Name 10/01/15 10/04/15 North Texas American Saddlebred Horse Association NTASHA-UPHA Fall Classic Horse Show 4,368 10/02/15 10/02/15 Aetna,Inc. Aetna-TRS Workshops 70 10/03/15 10/04/15 Gun Shows,Inc.d/b/a Lone Star Gun Shows Lone Star Gun Show 4,800 10/04/15 10/10/15 United States Team Penning Association,Inc. USTPA World Championship Show 16,660 10/04/15 10/05/15 OV-10 Bronco Association BankHead Military Vehicle Convoy Rest Stop 165 10/09/15 10/11/15 Aasylum Tattoo South 2015 Cowtown Invitational Tattoo Expo 2,397 10/10/15 10/10/15 Cowtown Marathon,Inc. The Cowtown CALF Run 1,925 10/10/15 10/10/15- White,Susan Copeland-Campos Wedding Reception 150 10/13/15 10/13/15 Southwestern Exposition and Livestock Show Ag Development Fund Luncheon 35 10/13/15 10/13/15 Stemco LP Stemco Meeting 6 10/14/15 10/17/15 The Junior League of Fort Worth,Inc. Christmas in Cowtown Gift Market 14,800 10/15/15 10/15/15 Aetna,Inc. City of Fort Worth Retiree Workshops 165 10/15/15 10/15/15 Brackett&Ellis,P.C. Ladies Luncheon 59 10/16/15 10/17/15 Heritage of Faith Christian Center dba Terri Savelle Foy Ministries ICING 2015 Women's Conference 2,600 10/16/15 10/16/15 National Cutting Horse Association Buster Welch and Friends 200 10/23/15 10/31/15 Appaloosa Horse Club ApHC World Championship Show 33,588 10/23/15 10/23/15 National Association for the Advancement of Colored Persons NAACP-Banquet 500 10/24/15 10/25/15 Premier Gun Shows,LLC Original Fort Worth Gun Show 5,297 10/24/15 10/24/15 J.O.J.Fitness Johnnie O.Jackson Classic 265 10/29/15 10/29/15 Chamber Theatre Productions Chamber Theatre Productions-Encore 2,586 10/29/15 10/29/15 Texas Christian University TCU Meeting&Parking 1,000 10/29/15 10/29/15 Southwestern Exposition and Livestock Show Stock Show Sponsor Gathering 125 10/30/15 10/31/15 The Corner Shoppe Trophy Mount&Western Artifacts Auction 550 10/30/15 10/31/15 NCEES NCEES Exams 420 11/02/15 11/02/15 Southwestern Exposition and Livestock Show Texas County Agricultural Agents Assn&Ag Science Teachers Assr 60 11/04/15 11/15/15 American Paint Horse Association APHA World Championship Show 63,744 11/05/15 11/05/15 National Cowgirl Museum&Hall of Fame,Inc. National Cowgirl Hall of Fame Induction Luncheon 775 11/07/15 11/08/15 Funky Finds Funky Finds:A Holiday Shopping Experience 2,600 11/08/15 11/18/15 Wishing Star Productions,LLC Rudolph the Red-Nosed Reindeer:The Musical-Rehearsals 350 11/10/15 11/10/15 HEB Central Market HEB Central Market Feast of Sharing 10,500 11/12/15 11/12/15 The Jordan Elizabeth Harris Foundation Jordan Harris Foundation Luncheon 880 11/13/15 11/13/15 Moreno,Patricia 80th Birthday Celebration 80 11/14/15 11/15/15 Gun Shows,Inc.d/b/a Lone Star Gun Shows Lone Star Gun Show 5,168 11/14/15 11/15/15 International Canine Events/Canine Society International 2015 Lonestar Autumn Grand Prix 120 11/17/15 12/12/15 National Cutting Horse Association NCHA World Championship Futurity 171,840 11/20/15 11/21/15 Ballet Frontier of Texas,Inc. Ballet Frontier of Texas-The Nutcracker 5,950 12/02/15 12/02/15 Catholic Charities Diocese of Fort Worth,Inc. Creating Hope for the Community 990 12/02/15 12/03/15 Southwestern Exposition and Livestock Show Art Committee Meeting 50 12/04/15 12/06/15 North Central Ballet Company The Nutcracker 14,787 12/05/15 12/05/15 Christ Chapel Bible Church Christ Chapel Christmas Brunch 664 12/11/15 12/11/15 Ballet Concerto,Inc. Ballet Concerto 5,575 12/12/15 12/13/15 North Texas Youth Ballet,Inc North Texas Youth Ballet-Nutcracker 2,000 12/12/15 12/12/15 North Texas M.A.D.E. Cowtown Indie Bazaar Handmade Holidays 700 12/12/15 12/12/15 BNSF Railway Company BNSF CS Christmas Party 125 12/14/15 12/14/15 Southwestern Exposition and Livestock Show Calf Scramble Meeting and Reception 80 12/17/15 12/19/15 Southwestern Exposition and Livestock Show Stock Show Moos Brothers Orientation 20 12/19/15 12/20/15 Gun Shows,Inc.d/b/a Lone Star Gun Shows Lone Star Gun Show 7,590 12/19/15 12/19/15 Surmounters of Texas Equine Trail Challenge 230 01/01/16 01/05/16 Southwestern Exposition and Livestock Show Stock Show Ear Tag Assignment 40 01/02/16 01/03/16 Premier Gun Shows,LLC Original Fort Worth Gun Show 16,000 01/05/16 01/06/16 Southwestern Exposition and Livestock Show Super Shootout Committee and Greeting Committee Meetings 100 01/09/16 01/09/16 City of Fort Worth-City Manager's Office The City of Fort Worth Neighborhood University and Awards Lunch 350 01/10/16 01/10/16 Fort Worth Star-Telegram Fort Worth Star-Telegram Bridal Show 2,117 01/15/16 02/06/16 Southwestern Exposition and Livestock Show Southwestern Exposition&Livestock Show 1,257,900 02/12/16 02/20/16 National Reined Cow Horse Association NRCHA Celebration of Champions 23,276 02/12/16 02/14/16 Talent on Parade Talent On Parade Competition 1,550 02/12/16 02/14/16 TXOLAN Alpaca Association,Inc. TXOLAN Alpaca Spectacular 1,500 02/13/16 02/14/16 Premier Gun Shows,LLC Original Fort Worth Gun Show 9,182 02/18/16 02/18/16 National Hispanic College Fairs,Inc. National Hispanic College Fair 1,200 02/18/16 02/18/16 Southwestern Exposition and Livestock Show Barn 2&Tower Promenade Lunch and Tour 30 02/19/16 02/21/16 Showbiz National Talent Showbiz National Talent Competition 2,795 02/19/16 02/19/16 Tarrant Area Food Bank Empty Bowls Luncheon 1,500 02/21/16 02/21/16 Texas Scooter Times Fort Worth Motorcycle Swap Meet 500 02/23/16 03/05/16 Texas Golden Gloves Athletic Association Golden Gloves-Regional&State Tournament 11,005 02/23/16 02/23/16 Union Gospel Mission of Tarrant County Union Gospel Mission Luncheon 960 02/24/16 02/27/16 The Patriot Event LLC The Patriot 22,280 02/25/16 02/29/16 Professional Bull Riders,LLC PBR Bull Housing 20 02/26/16 02/28/16 Cowtown Marathon,Inc. 2016 Cowtown Marathon 45,000 03/03/16 03/06/16 Kids Artistic Revue,Inc. Kids Artistic Revue Competition 7,600 03/03/16 03/06/16 JP's Market,LLC Just Between Friends Children's Consignment Sale 4,000 03/03/16 03/05/16 Fort Worth Show of Antiques&Art Inc. Fort Worth Show of Antiques&Art 3,200 03/04/16 03/05/16 Tarrant County Junior Livestock Show Tarrant County Junior Livestock Show 2,500 03/05/16 03/05/16 Fort Worth Museum of Science and History Bubble Fest Demonstration 20 03/11/16 03/13/16 Texas Agril-ife Extension-Horse Committee Horse 0 Rama 1,536 03/11/16 03/13/16 Hunt,Carolyn A Legacy of Legends 1,500 03/12/16 03/13/16 Gun Shows,Inc.d/b/a Lone Star Gun Shows Lone Star Gun Show 7,732 03/12/16 03/13/16 Funky Finds Funky Finds Spring Fling 1,600 03/12/16 03/13/16 American Stock Dog Registry LLC American Stock Dog Registry Show 275 03/17/16 03/20/16 United Boat Dealers of North Texas Fort Worth Boat Show 5,600 03/18/16 03/20/16 Legacy Arabian Horse Club of Texas,Inc. Legacy Arabian 2016 Cowtown Classic 5,120 03/19/16 03/20/16 VIP Dance VIP Dance Competition 1,700 03/25/16 04/16/16 National Cutting Horse Association NCHA Super Stakes&Super Stakes Classic 86,664 03/25/16 03/27/16 Fort Worth Kennel Club Fort Worth Kennel Club-Dog Show 9,200 03/28/16 04/02/16 Global Experience Specialists,Inc. GES Mobile Office and Parking 50 03/31/16 03/31/16 Fort Worth Food+Wine Foundation BBQ Kick-Off for the Fort Worth Food+Wine Festival 800 04/01/16 04/03/16 Aasylum Tattoo South 2016 Cowtown Invitational Tattoo Expo 2,750 04/02/16 04/03/16 Move Productions LLC Move Productions Dance Competition 900 04/07/16 04/07/16 Christian Prayer Breakfast,Fort Worth*Tarrant County Inc. Christian Prayer Breakfast of Fort Worth-Tarrant County 2,100 04/07/16 04/10/16 Texas and Southwestern Cattle Raisers Association TSCRA Livestock Housing 20 04/08/16 04/10/16 Thunderstruck Dance Competition Thunderstruck Dance Competition 2,200 04/14/16 04/14/16 C D Hartnett Company C D Hartnett Food Show 750 04/15/16 04/17/16 PrimeTime Dance,Inc. PrimeTime Dance Competition 3,500 04/15/16 04/16/16 NCEES NCEES Exams 435 04/16/16 04/16/16 Alice Carlson Applied Learning Center PTA Alice Carlson Applied Learning Center PTA Auction 278 04/19/16 04/19/16 Boy Scouts of America Boy Scouts of America Annual Business Dinner 304 04/20/16 04/20/16 Alford Media Services Inc Alford Media Video Set-Up 15 04/21/16 04/21/16 Fort Worth City Credit Union Fort Worth City Credit Union-Dinner 1,575 04/21/16 04/21/16 Fort Worth/Tarrant County A&M Club A&M-Muster&Dinner 450 04/22/16 04/23/16 The Corner Shoppe Trophy Mount&Western Artifacts Auction 1,065 04/23/16 04/23/16 Tarrant County 9-1-1 District Tarrant County 9-1-1 Appreciation Dinner 515 04/25/16 04/26/16 Tarrant Area Food&Fiber Committee TAEX Agricultural Awareness 1,490 04/26/16 04/26/16 Southwestern Exposition and Livestock Show Southwestern Exposition&Livestock Show Board Meeting&Recep 180 04/27/16 04/27/16 Melody House Inc. Stephen Fite Children's Concert 2,500 04/29/16 05/01/16 North Texas Arabian Horse Club Mayfest Challenge Arabian Horse Show 4,212 04/30/16 05/01/16 Premier Gun Shows,LLC Original Fort Worth Gun Show 5,750 04/30/16 05/01/16 Central Texas Showmanship and Jackpot Series Showdown in Cowtown 1,000 05/05/16 05/08/16 Big D Charity Horse Show Association Big D Charity Horse Show 5,440 05/05/16 05/05/16 Tarrant County Tarrant County Senior Synergy Expo 2,800 05/06/16 05/06/16 The Ronald McDonald House of Fort Worth The Roadhouse 725 05/06/16 05/07/16 Bar F Productions Texas Breeder's Classic 300 05/07/16 05/07/16 Texas Girls'Choir,Inc. Texas Girls'Choir Concert 1,800 05/07/16 05/08/16 Onstage New York,LLC Onstage New York 1,425 05/11/16 05/12/16 Dance Concept Dance Concept Recital 3,050 05/13/16 05/15/16 United States Team Penning Association,Inc. USTPA Showdown 3,660 05/13/16 05/15/16 Odyssey Dance Competitions Odyssey Dance Competitions 1,300 05/13/16 05/15/16 Texas Working Agility Novice Group DenTex Agility Club Trials 505 05/19/16 05/23/16 Southwest Reined Cow Horse Association SRCHA Wild Rag Cattle Classic 5,660 05/19/16 05/19/16 City of Fort Worth-Transportation and Public Works Department Public Works Employee Appreciation Luncheon 300 05/24/16 05/26/16 Foot Works Performing Arts Center Foot Works Performing Arts Center Recital 3,500 05/24/16 05/25/16 City of Fort Worth-Water Department CFW-Water Department-Waterama 2,850 05/27/16 05/27/16 Union Gospel Mission of Tarrant County Union Gospel Mission Sale 1,190 05/28/16 05/28/16 Doubletake Dance Studio Doubletake Dance Studio-Spring Recital 2016 1,620 05/28/16 05/29/16 Fort Worth Gem and Mineral Club Gem and Mineral Show 1,270 06/01/16 06/04/16 Region 9 AHA Inc. Region 9 AHA Championship Show 16,000 06/03/16 06/03/16 Lake Worth Independent School District Lake Worth ISD-Graduation 2,500 06/04/16 06/05/16 Fort Worth Independent School District FWISD-Graduations 8,150 06/04/16 06/05/16 Gun Shows,Inc.d/b/a Lone Star Gun Shows Lone Star Gun Show 5,217 06/04/16 06/05/16 Vargas, Rolando 55th Birthday Party 550 06/04/16 06/04/16 Central Texas Dairy Goat Association CTDGA Spring Fling Doe Show 110 06/06/16 06/10/16 Dana's Studio of Dance Dana's Studio of Dance Recital 5,865 06/09/16 06/11/16 Texas Longhorn Breeders Association of America TLBAA World Show&National Youth Show 2,280 06/09/16 06/09/16 Fort Worth Independent School District FWISD-Hiring Fair 800 06/10/16 06/12/16 Dalmatian Club of North Texas Dalmatian Club of North Texas-All Breed Agility Trial 1,200 06/11/16 06/12/16 Old West Events Brian Lebel's Old West Show&Auction 3,500 06/11/16 06/12/16 Battle of the Cattle,Inc. Battle of the Cattle 1,200 06/12/16 06/12/16 Encore School of Dance Encore School of Dance Recital 1,670 06/13/16 06/18/16 Ranch Sorting National Championships RSNC World Finals 25,728 06/13/16 06/13/16 G-Force Dance Legacy LLC G-Force Dance Showcase 375 06/16/16 06/19/16 Autobahn Youth Scholarship Tour Diann Chase Longhorn Scholarship Expo 3,000 06/17/16 06/17/16 Dance Academy of Mansfield Dance Academy of Mansfield Recital 1,400 06/18/16 07/09/16 International Association of Machinists and Aerospace Workers Contract Vote 2016 3,620 06/18/16 06/19/16 Texas Junior Shorthorn Association Texas Junior Shorthorn Association Preview Show 652 06/25/16 06/26/16 Premier Gun Shows,LLC Original Fort Worth Gun Show 6,000 06/25/16 06/25/16 Dancearchy Dancearchy: Ultimate Dance Challenge 500 06/25/16 06/25/16 Abilez,Eric Pitts-Abilez Wedding Reception 330 06/27/16 07/09/16 Appaloosa Horse Club National Appaloosa Show/World Championship Youth Show 44,876 06/28/16 07/09/16 American Paint Horse Association AjPHA Youth World Championship Show 21,424 07/09/16 07/10/16 Gun Shows,Inc.d/b/a Lone Star Gun Shows Lone Star Gun Show 6,502 07/09/16 07/09/16 Busby,Christine Christmas in July Arts and Craft Expo 625 07/16/16 08/06/16 National Cutting Horse Association NCHA Summer Cutting Spectacular 103,928 07/16/16 07/16/16 University of North Texas Health Science Center UNTHSC White Coat Ceremony 1,980 07/16/16 07/17/16 Ramirez,Andrea Gissel Ramirez-Quinceanera 600 07/23/16 07/23/16 Vickie Gates Second Annual Vickie Gates Body Building Classic 550 07/28/16 07/29/16 Dallas Cirque Theater Youth Troupe Educational Summer Shows-By Children For Children 1,620 07/30/16 07/30/16 Salazar,Rachel Anniversary Banquet 465 07/30/16 07/31/16 Central Texas Showmanship and Jackpot Series Stars and Stripes Classic 250 08/10/16 08/10/16 Tarrant County Back to School Roundup Tarrant County Back To School Roundup 24,423 08/13/16 08/13/16 University of North Texas Health Science Center UNTHSC White Coat Ceremony 1,978 08/14/16 08/14/16 Fort Worth Star-Telegram Fort Worth Star-Telegram Bridal Show 1,900 08/18/16 08/21/16 Southwest Reined Cow Horse Association SRCHA Rode to Reno Show 4,100 08/20/16 08/20/16 M.S.C.Consulting Bob Cicherillo Classic 750 08/20/16 08/21/16 Texas Agility Shoot-Out Canines for the Cure Texas Agility Shoot-Out 1,112 08/26/16 08/28/16 Fort Worth Kennel Club Fort Worth Kennel Club Agility Trials 800 08/27/16 08/27/16 J.O.J.Fitness Johnny 0.Jackson Classic 2016 500 08/27/16 08/28/16 Premier Gun Shows,LLC Original Fort Worth Gun Show 6,916 09/03/16 09/04/16 Central Texas Showmanship and Jackpot Series Labor Day Show 200 09/03/16 09/10/16 JP's Market,LLC Just Between Friends Children's Consignment Sale 5,400 09/08/16 09/08/16 Make-A-Wish Foundation of North Texas Delicious Wishes 450 09/10/16 09/10/16 American Heart Association-Tarrant County Heart Walk 2016 14,000 09/10/16 09/11/16 Grand Prairie Police Department Cowboys and Cops 2,500 09/10/16 09/11/16 International Canine Events/Canine Society International 2016 Lonestar Autumn Grand Prix 120 09/10/16 09/10/16 Triple Cross Ranch TCR Buckle Blow Out 100 09/13/16 09/13/16 Nissan Nissan TAWA Truck/SUV Drive Program 50 09/13/16 09/18/16 Precision Dynamics International,LLC Nissan Titan Ride&Drive 500 09/15/16 09/17/16 Mustang Heritage Foundation Extreme Mustang Makeover 5,700 09/16/16 09/17/16 Trinity Valley Quilters'Guild Trinity Valley Quilt Show 1,000 09/19/16 09/19/16 Fort Worth Independent School District FWISD College Night 6,250 09/23/16 10/01/16 The American Miniature Horse Association,Inc. AMHA-World Championship Show 36,100 09/24/16 09/24/16 CST Brands,Inc. Corner Store Country Run 3,200 09/25/16 09/25/16 Southwestern Exposition and Livestock Show Stock Show Family Reunion 650 09/25/16 09/25/16 Real Country Productions,Inc. Joe Bielinski's Silver Anniversary Show&Dance 600 09/26/16 09/26/16 International Sister Cities Association of Fort Worth,Inc. Fort Worth Sister Cities IAAC Reception 40 2,386,201 FY2017 WRMC Event Attendance Start Date End Date Description Attendance 10/01/16 10/02/16 Lone Star Gun Show 6,047 10/02/16 10/02/16 Tattoos and Tailpipes 60 10/03/16 10/03/16 Grand Entry Gala Photo Shoot 10 10/06/16 10/09/16 NTASHA - UPHA Fall Classic Horse Show 3,440 10/08/16 10/08/16 The Cowtown CALF Run 1,530 10/08/16 10/09/16 Fall Harvest Show 80 10/09/16 10/15/16 USTPA World Championship Show 14,196 10/12/16 10/16/16 Christmas in Cowtown Gift Market 17,659 10/14/16 10/15/16 ICING 2016 Women's Conference 2,875 10/14/16 10/14/16 Ladies Luncheon 67 10/18/16 10/18/16 Fort Worth Food + Wine Foundation Culinary Seminar 302 10/20/16 10/20/16 CFW - Employee Health & Safety Fair 1,175 10/21/16 10/29/16 ApHC World Championship Show 33,372 10/21/16 10/22/16 Trophy Mount & Western Artifacts Auction 600 10/22/16 10/23/16 Original Fort Worth Gun Show 6,500 10/22/16 10/22/16 Young Life Banquet 500 10/22/16 10/22/16 Living Well Lecture Series with Dr. Olivier Wenker 120 10/24/16 10/24/16 Chamber Theatre Productions - Encore! 1,571 10/25/16 10/25/16 Stock Show Sponsor Gathering 150 10/27/16 10/27/16 National Cowgirl Hall of Fame Induction Luncheon 838 10/27/16 10/27/16 Meal Preparation - National Cowgirl Hall of Fame 0 10/28/16 10/29/16 NCEES Exams 935 10/28/16 10/28/16 NAACP - Banquet 375 10/29/16 10/30/16 Trick-or-Treat Show 245 11/02/16 11/13/16 APHA World Championship Show 62,208 11/03/16 11/03/16 2016 Jordan Harris Foundation Luncheon 1,286 11/05/16 11/06/16 Funky Finds: A Holiday Shopping Experience 2,200 11/05/16 11/05/16 Delta Sigma Theta Luncheon 360 11/08/16 11/08/16 HEB Central Market Feast of Sharing 7,520 11/09/16 11/09/16 Stock Show Video Shoot 10 11/11/16 12/10/16 Stock Show Art Contest Events 0 11/12/16 11/13/16 Lone Star Gun Show 5,854 11/14/16 11/25/16 Parade of Lights Storage 60 11/17/16 12/10/16 NCHA World Championship Futurity 158,976 11/18/16 11/19/16 Ballet Frontier of Texas - The Nutcracker 5,528 11/20/16 11/26/16 Rudolph the Red-Nosed Reindeer: The Musical - Rehearsals 310 11/27/16 11/27/16 A Fort Worth Family Christmas 1,612 11/29/16 11/29/16 Texas FFA Jump Start Academy 35 11/30/16 11/30/16 Creating Hope for the Community 772 12/01/16 12/04/16 The Nutcracker 13,379 12/02/16 12/02/16 Meal Preparation - NCHA Celebrity Cutting 0 12/03/16 12/03/16 Christ Chapel Christmas Brunch 750 12/06/16 12/06/16 Meal Preparation - NCHA Sale 0 12/06/16 12/06/16 Mark of Excellence National Talent Training 8 12/08/16 12/09/16 Ballet Concerto 3,788 12/09/16 12/09/16 Giggles Therapy Christmas Party 186 12/09/16 12/10/16 The Owners Celebration & Private Party at The Backstage Club 150 12/10/16 12/10/16 Cowtown Indie Bazaar Handmade Holidays 600 12/11/16 12/11/16 North Texas Youth Ballet - Nutcracker 2,550 12/13/16 12/13/16 Calf Scramble Meeting and Reception 100 12/14/16 12/14/16 Finish Strong to Start Fast 82 12/17/16 12/18/16 Lone Star Gun Show 5,371 12/17/16 12/18/16 Holiday Classic 110 12/17/16 12/17/16 It's Christmas Arts & Crafts Expo 648 12/31/16 01/01/17 Original Fort Worth Gun Show 7,000 01/04/17 01/06/17 Stock Show Workroom 20 01/08/17 01/08/17 Fort Worth Star-Telegram Bridal Show 2,090 01/13/17 02/04/17 Southwestern Exposition & Livestock Show 1,219,300 02/10/17 02/18/17 NRCHA Celebration of Champions 31,196 02/10/17 02/12/17 Talent On Parade Competition 2,025 02/10/17 02/12/17 TXOLAN Alpaca Spectacular 1,500 02/11/17 02/12/17 Original Fort Worth Gun Show 7,224 02/12/17 02/12/17 Fort Worth Motorcycle Swap Meet 450 02/13/17 02/14/17 Stock Show Art Contest Pick-up 20 02/16/17 02/16/17 National Hispanic College Fair 11000 02/16/17 02/19/17 Le Creuset Factory to Table Event 2,100 02/16/17 02/16/17 Barn 2 &Tower Promenade Lunch and Tour 40 02/17/17 02/17/17 Empty Bowls Luncheon 2,400 02/17/17 02/20/17 PBR Bull Housing 20 02/18/17 02/19/17 Showbiz National Talent Competition 1,710 02/21/17 02/25/17 The Patriot 32,245 02/21/17 03/04/17 Golden Gloves - Regional &State Tournament 11,005 02/24/17 02/26/17 2017 Cowtown Marathon 43,000 02/27/17 02/27/17 Memorial Service - Max Wuerdig 200 03/02/17 03/04/17 Just Between Friends Children's Consignment Sale 4,800 03/03/17 03/05/17 Kids Artistic Revue Competition 4,500 03/03/17 03/05/17 Fort Worth Show of Antiques &Art 3,400 03/03/17 03/05/17 A Legacy of Legends 1,500 03/03/17 03/04/17 Tarrant County Junior Livestock Show 2,600 03/04/17 03/05/17 Funky Finds Spring Fling 1,800 03/04/17 03/05/17 Clarissa Castaneda Quinceanera 450 03/10/17 03/12/17 Horse 0 Rama 1,100 03/11/17 03/12/17 Lone Star Gun Show 6,409 03/11/17 03/11/17 Springtime Arts & Craft Show 400 03/16/17 03/19/17 Fort Worth Boat Show 5,600 03/17/17 03/19/17 Legacy Arabian 2017 Cowtown Classic 31856 03/24/17 04/15/17 NCHA Super Stakes & Super Stakes Classic 85,836 03/24/17 03/26/17 Fort Worth Kennel Club - Dog Show 9,600 03/25/17 03/26/17 VIP Dance Competition 1,050 03/30/17 03/30/17 Fort Worth Food + Wine Festival BBQ Showdown 1,050 04/01/17 04/01/17 Miss Jabberwock 2017 170 04/05/17 04/05/17 TPTA Conference Banquet 250 04/07/17 04/09/17 Thunderstruck Dance Competition 1,025 04/07/17 04/09/17 2017 Cowtown Invitational Tattoo Expo 2,700 04/12/17 04/12/17 C D Hartnett Food Show 800 04/15/17 04/15/17 RATE Regional Qualifier 2017 550 04/19/17 04/20/17 TAEX Agricultural Awareness 51000 04/20/17 04/20/17 Christian Prayer Breakfast of Fort Worth-Tarrant County 2,120 04/20/17 04/20/17 Meal Preparation - Christian Prayer Breakfast 20 04/21/17 04/23/17 PrimeTime Dance Competition 2,300 04/21/17 04/22/17 NCEES Exams 772 04/21/17 04/22/17 Trophy Mount &Western Artifacts Auction 750 04/21/17 04/21/17 Union Gospel Mission Sale 900 04/22/17 04/22/17 CTDGA Spring Fling Doe Show 140 04/25/17 04/25/17 Boy Scouts of America Annual Business Dinner 304 04/25/17 04/25/17 Southwestern Exposition & Livestock Show Board Meeting & Receptior 180 04/26/17 04/26/17 Trinity Valley School Dance Recital 575 04/26/17 04/26/17 Public Works Employee Appreciation Luncheon 500 04/26/17 04/26/17 Randal Ford Photo Shoot 12 04/27/17 04/27/17 Fort Worth City Credit Union - Dinner 2,000 04/27/17 04/30/17 Big D Charity Horse Show 5,180 04/27/17 04/27/17 Stephen Fite Children's Concert 1,550 04/27/17 04/27/17 BHB 25th Anniversary Bash 235 04/28/17 04/28/17 The Roadhouse 825 04/28/17 04/30/17 8 National Talent Competition 1,550 04/29/17 04/30/17 Fortress Festival 8,200 05/04/17 05/04/17 Tarrant County Senior Synergy Expo 2,200 05/05/17 05/07/17 MayFest Challenge Arabian Horse Show 4,524 05/06/17 05/07/17 Onstage New York 1,200 05/06/17 05/07/17 Original Fort Worth Gun Show 6,275 05/10/17 05/11/17 Dance Concept Recital 3,750 05/12/17 05/14/17 DenTex Agility Club Trials 575 05/12/17 05/14/17 USTPA Showdown 31444 05/12/17 05/14/17 Spa and Swim Spa Blowout Expo 290 05/13/17 05/13/17 Texas Girls' Choir Concert 1,800 05/18/17 05/21/17 SRCHA Wild Rag Cattle Classic 7,340 05/19/17 05/21/17 Odyssey Dance Competitions 1,245 05/19/17 05/21/17 37th Annual Spring Home &Garden Show 2,966 05/23/17 05/25/17 Foot Works Performing Arts Center Recital 2,600 05/24/17 05/25/17 CFW Water Department - Waterama 3,979 05/27/17 05/28/17 Gem and Mineral Show 1,200 05/27/17 05/27/17 Doubletake Dance Studio - Spring Recital 2017 1,800 05/28/17 05/28/17 Momentum Dance Spring Recital 850 05/31/17 06/03/17 Region 9 AHA Championship Show 15,340 06/02/17 06/02/17 Lake Worth ISD - Graduation 2,000 06/03/17 06/04/17 FWISD - Graduations 8,700 06/03/17 06/04/17 Lone Star Gun Show 5,800 06/03/17 06/03/17 MACR Regional Qualifier 2017 400 06/05/17 06/09/17 Dana's Studio of Dance Recital 6,220 06/08/17 06/10/17 TLBAA World Show & National Youth Show 4,272 06/08/17 06/08/17 FWISD - Hiring Fair 700 06/09/17 06/11/17 Dalmatian Club of North Texas - All Breed Agility Trial 805 06/10/17 06/11/17 Brian Lebel's Old West Show &Auction 1,600 06/11/17 06/11/17 Encore School of Dance Recital 2,520 06/12/17 06/17/17 RSNC World Finals &All Around Ranch Rodeo Challenge 26,768 06/12/17 06/12/17 G-Force Dance Showcase 800 06/15/17 06/18/17 Diann Chase Longhorn Scholarship Expo 3,600 06/17/17 06/17/17 Dance Academy of Mansfield Recital 1,275 06/24/17 06/25/17 Original Fort Worth Gun Show 7,100 06/26/17 07/09/17 AjPHA Youth World Championship Show 22,456 06/26/17 07/08/17 National Appaloosa Show/World Championship Youth Show 40,976 06/30/17 06/30/17 Como All Class Reunion 300 07/01/17 07/01/17 The Hate that Love Built 126 07/08/17 07/09/17 Lone Star Gun Show 3,685 07/08/17 07/08/17 Christmas in July Arts and Craft Expo 475 07/14/17 07/16/17 Spa and Swim Spa Blowout Expo 350 07/15/17 07/15/17 UNTHSC White Coat Ceremony 2,200 07/15/17 07/15/17 Grant Daily Celebration of Life Memorial Service 150 07/17/17 08/06/17 NCHA Summer Cutting Spectacular 98,280 07/20/17 07/20/17 A3 Meeting 25 07/26/17 07/26/17 Stock Show Meeting 10 07/29/17 07/30/17 Discover the Dinosaurs Unleashed! 5,990 07/29/17 07/29/17 Meal Preparation - NCHA Youth Banquet 0 08/10/17 08/10/17 Tarrant County Back To School Roundup 25,100 08/11/17 08/13/17 Battle of the Cattle 3,200 08/11/17 08/11/17 Beto O'Rourke Town Hall 570 08/12/17 08/12/17 UNTHSC White Coat Ceremony 1,950 08/13/17 08/13/17 Fort Worth Star-Telegram Bridal Show 1,857 08/15/17 08/20/17 SRCHA Pre-Futurity & Horse Show 9,624 08/18/17 08/20/17 27th Annual Texas Home & Garden Show 2,292 08/23/17 08/23/17 TCC Chancellor's Breakfast and Health Fair 2,000 08/23/17 08/23/17 Meal Preparation - TCC Chancellor's Breakfast and Health Fair 0 08/24/17 08/24/17 Meeting 30 08/25/17 09/02/17 AMHA - World Championship Show 28,040 08/25/17 08/27/17 Fort Worth Kennel Club Agility Trials 825 08/26/17 08/27/17 Original Fort Worth Gun Show 6,750 08/26/17 08/26/17 NPC Johnnie O. Jackson Classic 2,025 09/02/17 09/09/17 Just Between Friends Children's Consignment Sale 4,823 09/02/17 09/02/17 COTD Regional Qualifiers 2018 550 09/02/17 09/03/17 2017 Texas Prairie International Dog Show 210 09/04/17 09/06/17 Hays Practice Works 250 09/06/17 09/06/17 Stock Show Staff Meeting 25 09/07/17 09/07/17 Parking Meeting 8 09/08/17 09/10/17 Texas Extension Agent Workshop 197 09/09/17 09/09/17 Tarrant County Heart Walk 2017 12,100 09/09/17 09/10/17 Cowboy Cops Rodeo 1,285 09/09/17 09/09/17 Balfour Beatty at Heart Walk 175 09/09/17 09/09/17 TForceElite Internationals - Martial Arts Tournament 450 09/10/17 09/10/17 Stock Show Family Reunion 400 09/12/17 09/12/17 Syndicate New Member Orientation 24 09/14/17 09/16/17 Extreme Mustang Makeover 6,050 09/15/17 09/15/17 Player's Choice Casino Night 375 09/16/17 09/16/17 The Cowtown CALF Run 2,000 09/18/17 09/18/17 FWISD College Night 5,365 09/20/17 10/01/17 APHA World Championship Show 65,136 09/20/17 09/20/17 Road to the Arena 30 09/22/17 09/22/17 Living Legends, Rising Stars 300 09/23/17 09/23/17 Corner Store Country Run 1,075 09/24/17 09/24/17 Joe Bielinski's 26th Anniversary Show & Dance 515 09/30/17 10/01/17 Lone Star Gun Show 4,180 09/30/17 10/01/17 2017 Lonestar Autumn Grand Prix 120 2,403,071 Trail Drive Management Corporation Pursuant to Section 252.042(b) of the Texas Local (government Code, the City is requesting all Proposers who offered additional assets in response to the City's RFP to expand on the use of the offered assets to allow the City to attribute a value to the asset being proposed. On page 23 of the response, under the caption ADDED VALUE: The response describes that Trail Drive owns additional assets that will allow for ample horse trailer parking options and access to RV parking. Please provide a business plan to help the City in evaluating the value of the ADDED VALUE section. Please respond to the following: 1. What specific parking asset(s) located on the adjacent Arena campus is (are) being offered for horse and or Livestock trailer parking and or tow vehicles? Yellow Lot A, Yellow Lot B, Yellow Lot C and South Lot ■ � El 3 {1A i i T� LM f. fait W1w RVta. 18-021.5 RFP - Parking Management Services for WRMC Clarification ## 01; Page 1 of 6 2. Will the parking asset(s) located on the adjacent Arena campus described in question #1 be available all days per year for horse and or livestock trailer and tow vehicle parking, except during the Fort Worth Stock Show? ,s part of our partnership witn neighboring venues, TDMC, the City of Fort Worth Public Events Department, Will Rogers Memorial Center and Cultural District venues will communicate event requirements for each venue. The intent is to maximize and utilize all parking assets to ensure all guests have access to available vehicle, trailer, bus or RV parking. TDMC Parking Services Manager will determine which TDMC parking locations are available to support the district 3. What is the parking charge per day, per trailer and or tow vehicle for use of the adjacent Arena campus parking asset(s)? Please provide a detailed price schedule for each of the 10 years of the initial term and a price schedule estimate for each of the two five year options. Please describe any proposed revenue share with the City for trailer and or tow vehicle parking during the initial 10 year term and each of the additional two five year options. TDMC will ensure a first-class customer experience in all managed and operated parking lots. As part of that experience, TDMC will evaluate operational costs and market conditions to determine appropriate parking fees based on the demand and needs of the entire campus. TDMC is committed to communicating fee adjustments to the City of Fort Worth Public Events Department, Will Rogers Memorial Center and other Cultural District venues. Trailer parking for February 2019--October 2019 will be available at the rate of$5/day. 4. What specific parking asset(s) located on the adjacent Arena campus is (are) being offered for RV and tow vehicle parking? Yellow Lot D, TDMC is currently upgrading the power requirements to meet 50 amps per space requested by WRMC. 18-0215 RFP - Parking Management Services for WRMC Clarification # 01; Page 2 of 6 LAMMkO r Aw r�r r 0 y_ S� r.� LAA yen" L.e r M darnp res"O Lar C "U*Ltr wheat L"6 Tnii 11&0 RV Lai W 5. Will the parking asset(s) located on the adjacent Arena campus described in question #4 be available all days per year for RV and tow vehicle parking, except during the Fort Worth Stock Show? As part of our partrt�rship with neighboring venues, TDMC, the City of Fort Worth Public Events Department, Will Rogers Memorial Center and Cultural District venues will communicate event requirements for each venue. The intent is to maximize and utilize all parking assets to ensure all guests have access to available vehicle, trailer, bus or RV parking. TDMC Parking Services Manager will determine which TDMC parking locations are available to support the district. 18-0215 RFP e Parking Management Services for WRMC Clarification # 01; Page 3 of 6 6. What is the parking charge per day, per RV and or tow vehicle for use of the adjacent Arena campus parking asset(s)? Please provide a detailed price schedule for each of the 10 years of the initial terra and an estimate each of the two five year options. Please describe any proposed revenue share with the City for RV and or tow vehicle parking during the initial 10 year term and each of the additional two five year options. TDMC will ensure a first-class customer experience in all managed and operated parking lots. As part of that experience, TDMC will evaluate operational costs and market conditions to determine appropriate parking fees based on the demand and needs of the entire campus. TDMC is committed to communicating fee adjustments to the City of Fort Worth Public Events Department, Will Rogers Memorial Center and other Cultural District venues. R/V parking for February 2019— October 2019 will be available at the rate of$60/day. 7. Related to the Rockwood asset, will parking be available all days per year for horse and or livestock trailers, bus, truck or other large vehicle parking, except during the Fort Worth Stock Show? Rockwood would allow for ample trailer parking with the most availability throughout the year. As part of our partnership with neighboring venues, TDMC, the City of Fort Worth Public Events Department, Will Rogers Memorial Center and Cultural District venues will communicate event requirements for each venue. The intent is to maximize and utilize all parking assets to ensure all guests have access to available vehicle, trailer, bus or RV parking. TDMC Parking Services Manager will determine which TDMC parking locations are available to support the district. Will the asset also welcome trailers, bus, truck or other vehicle parking when needed to serve events at the Fort Worth Convention Center? As done recently, TDMC will continue to work with City of Fort Worth Public Events and Fort Worth CVB to support additional usage of the 18-0215 RFP - Parking Management Services for WRMC Clarification # 01; Page 4 of 6 Rockwood Parking Complex. TDMC will also work with outside requests to maximize the usage of that complex throughout the year. 8. What is the parking charge per day, per trailer, bus, truck or other vehicle parking at the Rockwood asset? Please provide a detailed price schedule for each of the 10 years of the initial term and an estimate for each of the two five year options. Please describe any proposed revenue share with the City for Rockwood parking during the initial 10 year term and each of the additional two five year options. TDMC will ensure a first-class customer experience in all managed and operated parking lots. As part of that experience, TDMC will evaluate operational costs and market conditions to determine appropriate parking fees based on the demand and needs of the entire campus. TDMC is committed to communicating fee adjustments to the City of Fort Worth Public Events Department, Will Rogers Memorial Center and other Cultural District venues. Trailer parking for February 2019— October 2019 will be available at the rate of$5/day. Please describe the security at the various parking assets that will be in effect during times that vehicles/trailers, etc. are parked on the Trail Drive Parking Management Corporation parking assets. TDMC is Texas licensed and certified as a security entity. Our staffing will include random patrols of TDMC parking locations. In addition, the PARCS system being installed in TDMC lots will remain in operation during the evening to eliminate random vehicles being able to enter without being identified or providing payment. Rockwood security procedures will be based on the usage of the lot. TDMC is open to discuss expense and revenue options for trailer and RV parking from February 2019-- October 2019. 18-0215 RFP - Parking Management Services for WRMC Clarification # 01; Page 5 of 6 On behalf of Trail Drive Management Corporation, 1 hereby agree, above clarification is part of the Proposal submitted for 18-0215 RFP ® Parking Management Services for WRIViC. Signature: Date: dXatV//P Name: Matt Homan Title: President & General Manager 18-0215 RI=P o Parking Management Services for WRMC Clarification #01; Page 6 of 6 EXHIBIT C BUDGET TRAIL DRIVE MANAGEMENT CORP PARKING FISCAL YEAR BUDGET OCTOBER 1, 2018 - SEPTEMBER 30, 2019 Cc-,wmenrernent Date Febfuary 10, 2+019 -- - - --- 2119-9119 BUDGET PARKING EVENT REVENUE S1,S29,9,r LESS SALES TAX (5150,955) LESS PARKING TAX 50 "IETPARKING REVENUE $1,6781909 hlAfiAGEMENT FEE 524,00C LESS- CITY OPERATING EXPENSES $926,807 NET CITY PROFIT (LOSS) 5728,101 INTEREST IWONIE f EXPENSE * s0 ,-';El CITY PROFIT (LOSS) AFTER INTEREST 5728,101 ^ependent on final Bark Set up Execution Copy 12/7/2018 t. •11f�14 7..-1 wl-i.t* 4 4 A 1�" s.0 %T it.',a V -0. -MP-0~J.- I I ISL % P . i NP I V #A^ P. = s I ft = —;W#- 1% Id 1 .1 I V 0.0 4., k—ft IN & EY too P.- U dam—L,— k m 4.a I 1 "-U" 4.41� .`PW "JPNOIt 1A MA10- 1101 1 F It So I: .-P% `-'N 0.6-01 -h vfwg I e r Ut I A M 01 Rd IA It • • ww V-Me 11 • WNP. 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Execution Copy 12n12018 EXHIBIT D EQUIPMENT TO BE PURCHASED BY OPERATOR TDMC Capital Parking Budget Description Budget Radios $ 35,000.00 Cameras $ 10,000.00 Handhelds $ 24,000.00 *TDMC will purchase and use on all lots Execution Copy 12/7/2018 EXHIBIT E PARKING TAX REVENUE Oil- ay 541 RA PKI liC9 (3,3 7 1,387, 3a 6&-1 A.rl.C- 21�t�s 3§73.. 7 .se�17,,7gg,:][3 .-4�BvvT,"!�'i J,�}�x'zn.'l 3:']07,1x4 7:,OZ .O, 1,31t%in 1,101,131. ZAP mw 3,454,V i �."al:�,�:7r� 7�19) 7=4 t.MMH 3 X37, 14 1,77.11r�SR 132 173,77x1 7,#2'3. i3 .s77t,s24 1.1v18s* A7r iii.?fir 7 C1,BC3 i %%47,1 M 7031 350,247 3,i+1 ,2)A 3.«R7, ,74 i!-!r)624 zwii 3ef),) 7 J 1 1N,*� 1387,191 1.4ASa 954 35o,2z; 4,l A7:57 $,A;7,224 iJ-11 16fi7; 1 a 350,21W 4,11k,41-1 1,19 ,::a ZAA.1,fl2A AM 350,237 4,10,07.1 1,187,]]4 7. 65 -36 3w,7Li d,314,3t?o 1 r 124 ms 1.?iz oll Irld,28? 0,4)2,1-,� ,'A`t,174 9,t5 "3 ti 35£7.187 4,-ln iv1,2 4 a,270 123 ? �l1 b0,281 4, 331, 1..191, 24 I fIJ;k 64 6 [113 lso,-My ;,r4a. Afi ;12 7,1A 1<7�It)fi?7 i77t.mj 1,1:17,1:74 ft! 3✓[1,787 x,7 C} 6 „li:a_7�+Y 3. �k fi7 : �•5 3fi7t.�67 5,161,rejC? # sz�T,i?4 '-K! i 1St64 k381 p i,aly,i rl f 13 J,4fli,i49 P�'.!£13`43':xxlf i4 tX e:"?ii48tr°fir t?.�Cr,91 Ci#Y C*dfcYG'trt4 Circ"!i C�59d'[st225+ST+�kC°�":i�'.1�.'v.°itGrl',"^�i Execution Copy 12/7/2018 EXHIBIT F NETWORK ACCESS AGREEMENT 1. The Network. The CITY owns and operates a computing environment and network(collectively the "Network"). OPERATOR wishes to access the CITY's network in order to provide parking management services ("Parking Services"). In order to provide the necessary support, OPERATOR needs access to the City's Network system, including the event management system,Ungerbock, and EMBS. 2. Grant of Limited Access. OPERATOR is hereby granted a limited right of access to CITY's Network for the sole purpose of providing the Parking Services. Such access is granted subject to the terms and conditions forth in this Agreement and applicable provisions of the CITY's Administrative Regulation D-7 (Electronic Communications Resource Use Policy), of which such applicable provisions are hereby incorporated by reference and made a part of this Agreement for all purposes herein and are available upon request. 3. Network Credentials. The CITY will provide OPERATOR with Network Credentials consisting of user IDs and passwords unique to each individual requiring Network access on behalf of the OPERATOR. Access rights will automatically expire one(1)year from the date of this Agreement. If this access is being granted for purposes of completing services for the CITY pursuant to a separate contract, then this Agreement will expire at the completion of the contracted services, or upon termination of the contracted services,whichever occurs first. This Agreement will be associated with the Services designated below. ❑ Services are being provided in accordance with City Secretary Contract No. ❑ Services are being provided in accordance with City of Fort Worth Purchase Order No. X Services are being provided in accordance with the Agreement to which this Access Agreement is attached. ❑ No services are being provided pursuant to this Agreement. 4. Renewal. At the end of the first year and each year thereafter, this Agreement may be renewed annually if the following conditions are met: 4.1 Contracted services have not been completed. 4.2 Contracted services have not been terminated. 4.3 Within the thirty(30) days prior to the scheduled annual expiration of this Agreement,the OPERATOR has provided the CITY with a current list of its officers, agents, servants, employees or representatives requiring Network credentials. Notwithstanding the scheduled contract expiration or the status of completion of services, OPERATOR shall provide the CITY with a current list of officers, agents, servants, employees or representatives that require Network credentials on an annual basis. Failure to adhere to this requirement may result in denial of access to the Network and/or termination of this Agreement. 5. Network Restrictions. OPERATOR officers, agents, servants, employees or representatives may not share the CITY-assigned user IDs and passwords. OPERATOR acknowledges,agrees and hereby gives its authorization to the CITY to monitor OPERATOR's use of the CITY's Network in order to ensure OPERATOR's compliance with this Agreement. A breach by OPERATOR, its officers, agents, servants, employees or representatives, of this Agreement and any other written instructions or guidelines that the Execution Copy 12/7/2018 CITY provides to OPERATOR pursuant to this Agreement shall be grounds for the CITY immediately to deny OPERATOR access to the Network and OPERATOR's Data, terminate the Agreement, and pursue any other remedies that the CITY may have under this Agreement or at law or in equity. 5.1 Notice to OPERATOR Personnel—For purposes of this Section,"OPERATOR Personnel" shall include all officers, agents, servants, employees, or representatives of OPERATOR. OPERATOR shall be responsible for specifically notifying all OPERATOR Personnel who will provide services to the CITY under this Agreement of the following CITY requirements and restrictions regarding access to the CITY's Network: (a) OPERATOR shall be responsible for any CITY-owned equipment assigned to OPERATOR Personnel, and will immediately report the loss or theft of such equipment to the CITY (b) OPERATOR, and/or OPERATOR Personnel, shall be prohibited from connecting personally-owned computer equipment to the CITY's Network (c) OPERATOR Personnel shall protect CITY-issued passwords and shall not allow any third party to utilize their password and/or user ID to gain access to the CITY's Network (d) OPERATOR Personnel shall not engage in prohibited or inappropriate use of Electronic Communications Resources as described in the CITY's Administrative Regulation D7 (e) Any document created by OPERATOR Personnel in accordance with this Agreement is considered the property of the CITY and is subject to applicable state regulations regarding public information (f) OPERATOR Personnel shall not copy or duplicate electronic information for use on any non-CITY computer except as necessary to provide services pursuant to this Agreement (g) All network activity may be monitored for any reason deemed necessary by the CITY (h) A Network user ID may be deactivated when the responsibilities of the OPERATOR Personnel no longer require Network access 6. Termination.In addition to the other rights of termination set forth herein,the CITY may terminate this Agreement at any time and for any reason with or without notice, and without penalty to the CITY. Upon termination of this Agreement,OPERATOR agrees to remove entirely any client or communications software provided by the CITY from all computing equipment used and owned by the OPERATOR, its officers, agents, servants, employees and/or representatives to access the CITY's Network. 7. Information Security. OPERATOR agrees to make every reasonable effort in accordance with accepted security practices to protect the Network credentials and access methods provided by the CITY from unauthorized disclosure and use. OPERATOR agrees to notify the CITY immediately upon discovery of a breach or threat of breach which could compromise the integrity of the CITY's Network,including but not limited to, theft of OPERATOR-owned equipment that contains CITY-provided access software, termination or resignation of officers, agents, servants, employees or representatives with access to CITY- provided Network credentials, and unauthorized use or sharing of Network credentials. Execution Copy 12/7/2018 ACCEPTED AND AGREED: CITY OF FORT WORTH: MULTIPURPOSE ARENA FORT WORTH D/B/A TRAIL DRIVE MANAGEMENT CORP.: By: _ By: -� S Alanis Name:Matt Homan Assistant CityManag r Title:President Date: 0 Ra Date: 11 7 l ATTE ' TTES By. ary Kays J ecr t Name: —6i/ Title: s APPROVEV;T ORM ANDLESfITY: By: Jessica Sat'slnt ang Senior AsCity Attorney M&C: none required CONTRACT COMPLIANCE MANAGER: By signing,I acknowledge that I am the person responsible For the monitoring and administration of this contract,including Ensuring al erfo nce and appo.11.0mg requirements. - v N e of Emple: t5?- 6U4 OTT Title: f)4(LbwOJ&- nn,q ivR-6-E R ASSIGNEE: Trail Drive Management Corp. Parking, LLC By: /� ®— Title: OFFICGAL RECORD Execution Copy 12/7/2018 C17Y SECRETARY EXHIBIT G ACCOUNTSTRUCTURE r � # Y � l P76'd xGh�9`-4 � •tp •rvr Ml rniwa.�•__t9 7n{-C�'1ti VnY��'�C++7 � 3d i IYennrMr�+rrl Aii 1+kA�wM.1 Swr.p►is wr Irrw�lmft4 w.w+n! rK l�Ndtt rl rr'�.iM Ardr ova Iti{ rwrrM h rw/i�rN tf*1/rrr!bio sr.asa 1 nrar.wy f wri rAar iyipw�a�,a�•*�•fiord Y+rrF tw WSW."Wie I+drt NRWWA& Sr W LOA WaM•*"bl*b.""I fiat a swa. - i Undo SA ram.ugm•Owd A=m�-t wb~d rwMr ar At roraNsl 1 Uq Cwri Mo cfir<lta rM!•re#p rs�N w rte•h+l iai U Ste+Sp r7rrM1 wh It W_hw r&*a rc-NwL&,mn yrY.lutwr+tad Sww 30 Alarm ILS � ,«�,o��y yr,�pd crar is wrr+r art fvratis�w:�[4t f�+.�K��n1 iM 4atAL 4 ■+M00 Ageownd �OPAM K%JmWta Rte.P"A W"d SM A aL It"Awl f*rN ud!1S f--___- � On!!n Janar� Sat Y/Srw�t 7a1��4urar+M�d S ww/�waarr 11a Execution Copy 12/7/2018 City of Fort Worth, Texas Mayor and Council Communication COUNCIL ACTION: Approved on 11}13x'2018 DATE: Tuesday, November 13, 2018 REFERENCE NO.: P-12276 LOG NAME: 13P18-0215 PARKING MANAGEMENT SERVICES AT WRMC JPB PED SUBJECT: Authorize Execution of a Qualified Management Agreement with Multipurpose Arena Fort Worth d/b/a Trail Drive Management Corp. for Parking Management Services at Will Rogers Memorial Center with an Initial Ten-Year Term and Two Five-Year Renewal Options, Including a Start-up Fee of$9,500.00, Management Fee of$33,000.00 Per Year, and Reimbursement of Actual Operating Expenses in an Estimated Amount of $1,031,441.00 for the First Year (COUNCIL DISTRICTS 7) RECOMMENDATION: It is recommended that the City Council authorize execution of a Qualified Management Agreement with Multipurpose Arena Fort Worth d/b/a Trial Drive Management Corp. for parking management services at Will Rogers Memorial Center for the Public Events Department with an initial ten-year term and two five- year renewal options, including a start-up fee of$9,500.00, management fee of$33,000.00 per year, and reimbursement of actual operating expenses in an estimated amount of$1,031,441.00 for the First Year. DISCUSSION: The Public Event Department approached the Purchasing Division to establish an agreement for parking management services for the Will Rogers Memorial Center (WRMC) with the goal of offering a seamless parking customer experience in coordination with the new parking facilities that will open at the arena. The City's parking facilities encompass thousands of parking spaces throughout the campus at the WRMC. The Agreement excludes the approximately 30 days per year when the Southwestern Exposition and Livestock Show leases the entire WRMC complex. The Purchasing Division issued a Request for Proposal (RFP) to 34 related vendors. The RFP was advertised in the Fort Worth Star-Telegram on March 28, 2018, April 4, 2018, April 11, 2018, April 18, 2018, April 25, 2018, and May 2, 2018. The City received six proposals. The evaluation team included representation from the Public Event Department and the Transportation and Public Works Department Municipal Parking Fund. The evaluation factors included total management fee; proposer's ability, capacity, skill and financial strength; total proposed operating budget; recent experience; and ability of proposer and its business plan to operate and manage the WRMC facilities in a manner that provides an integrated, seamless customer experience at all parking facilities. The evaluation team gave preference to proposals that offered unique items of extra value in management and operation of the WRMC facilities. The evaluation team compared bid responses to the evaluation factors and recommends Multipurpose Arena Fort Worth d/b/a Trial Drive Management Corp. (Trail Drive) for the agreement. The agreement includes the ability for the City and Trail Drive to share parking assets in such a way that will maximize an integrated, seamless customer experience at all parking facilities. Trial Drive will also provide the City RV, truck, and trailer parking on lots owned and/or managed by Trial Drive located in close proximity to WRMC facilities. In such instances, it may be necessary for Trail Drive to park vehicles Logname: 13P18-0215 PARKING MANAGEMENT SERVICES AT WRMC JPB PED Page I of 2 attending arena events on assets owned by the City. In an effort to accommodate various parking requirements of events, operating revenues and expenses will be apportioned appropriately based on the event generating the parking revenue. The City will reimburse budgeted and authorized operating expenses estimated to be $936,877.00 for the first year; with an additional $94,564.00 in contingency to address increased costs due to potential repairs and/or operational challenges from construction or events. Funds for the annual management fee and operating expenses will be appropriated and approved through the annual budget. M/WBE OFFICE -A Waiver of the goal for MBE/SBE subcontracting requirements was requested by the Purchasing Division and approved by the M/WBE Office, in accordance with BDE Ordinance, because all services will be provided, therefore, subcontracting, or supplier opportunities from MBE/SBE firm(s) are negligible. AGREEMENT TERM - The term of this agreement will be for an initial ten-year period and includes two additional five-year renewal options. Upon City Council approval, the Agreement shall begin February 10, 2019. Trail Drive will coordinate with the City's current parking operator during a transition period taking place between December 12, 2018, and January 10, 2019. The facility is are located in COUNCIL DISTRICTS 7 but will serve Fort Worth residents in ALL COUNCIL DISTRICTS. FISCAL INFORMATION /CERTIFICATION: The Director of Finance certifies that funds are available in the current operating budget, as appropriated of the Culture and Tourism Fund. Prior to an expenditure being made, the Department has the responsibility to validate the availability of funds. BQN\18-0215\JPB FUND IDENTIFIERS (FIDs): TO Fund Department ccoun Project JProgram ctivity Budget Reference # moun ID ID Year (Chartfield 2) FROM Fund Department ccoun Project JProgram ctivity Budget Reference # moun ID ID Year (Chartfield 2) CERTIFICATIONS: Submitted for City Manager's Office by: Susan Alanis (8180) Originating Department Head: Cynthia B. Garcia (8525) Additional Information Contact: John Padinjaravila Baby (2279) ATTACHMENTS 1. Form 1295.pdf (Public) 2. Reguisition.pdf (CFW Internal) 3. SAMs Report 10-26-2018.pdf (CFW Internal) 4. Waiver.pdf (CFW Internal) Logname: 13P18-0215 PARKING MANAGEMENT SERVICES AT WRMC JPB PED Page 2 of 9