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Home My WebLink AboutContract 52554 15676- u5ign Enve`�K?;D1 D74A3C-8246�764-A82A-82D5863B63A2 �01 �' • CITY SECRETARY CONTRACT NC. 5a 55 4 N 5 14 for a fe PROPOSAL Proven Outcomes Fort Worth Information Technology Solutions PREPARED BY Building Technologies Division of Siemens Industry Inc. PREPARED FOR CITY OF FORT WORTH DELIVERED ON March 28,2019 � r �La l[#lw - 4 L wI f_ rFw _ _ �w.r�•�. 00 S, DocuSign Envelope ID:131D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS �h�unai4r forG{e Table of Contents INTRODUCTION ......................................................................................................... 1 Proposal Information ........................................................................................ 1 Contact Information .........................................................................................3 CUSTOMER OVERVIEW...............................................................................................4 ExecutiveSummary..........................................................................................4 Siemens Capabilities & Customer Commitment.................................................5 SERVICE SOLUTION....................................................................................................6 Building Services— Fire.....................................................................................6 BuildingServices—Sprinkler.............................................................................8 Exclusions and Clarifications...........................................................................10 SERVICE IMPLEMENTATION PLAN.............................................................................10 Connectivity................................................................................................... 10 Service Agreement Contract Characteristics..................................................... 12 Communications............................................................................................13 Maintained Equipment Table .......................................................................... 14 Professional Service Team............................................................................... 15 TERMS AND CONDITIONS ........................................................................................15 Termsand Conditions.....................................................................................15 Agreement Terms for Investments.................................................................. 17 SignaturePage........................................................................................................18 SignaturePage ............................................................................................... 18 APPENDICES............................................................................................................ 19 Appendix A:Siemens Service Portfolio ............................................................19 T❑EL40S ❑uote ❑❑S❑ 1900❑9❑..................................................................................19 Page 3 of 18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS 1H4e"uil /fore fe. Contact Information Proposal #: 3507342 Date: March 28,2019 TX-MAS uote#GSA 1900593 Sales Executive: Debbie Miller 8600 N Royal Ln, Ste 100 Branch Address: Dallas TX, 76034 Telephone: 214-208-3973 Email Address: Debbie.MiIler@Siemens.com Customer Contact: Eric Upchurch Customer: CITY OF FORT WORTH Address: 1000 THROCKMORTON ST FORT WORTH TX 76102 Services shall be provided at: 1000 THROCKMORTON ST, 76102-6312 FORT WORTH TX 76102-6312 Page 4 of 18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS �hgGnN illy�or G ft Executive Summary Customer Needs The Proven Outcomes Services proposed in this agreement are specifically designed for CITY OF FORT WORTH in order to meet their unique business needs.The top priority business needs were identified and agreed to in a series of discussions with CITY OF FORT WORTH and their teams. Our Services Siemens will provide the following services. Service Description • Inergen System Annual&Semi-Annual Test&Inspection Our Approach Our Proven Outcomes Service Framework has three primary components: Define We work with you to understand your goals and strategies,and ultimately Key Performance Indicators (KPI's). By establishing KPI's,we ensure that a service program is designed with them in mind,so the expected results will be achieved and measured. Deliver We deliver services that are directly aligned with the expected outcomes(KPI's).This helps to ensure that the services and tasks are aligned with your goals.in addition,we provide transparency to the services as they are performed. Demonstrate We quantify performance against your KPI's and review this performance with you on a quarterly basis. We also review any recommendations for improvement and establish next steps with you. This keeps the services we provide relevant to your needs. The Proven Outcomes Service Framework is a collaborative approach which ensures that we work together and ultimately help you achieve organizational outcomes. Page 5 of 18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS �h9.t�nHi{y forG'ft Siemens Capabilities & Customer Commitment Siemens Industry, Inc. is a leading single-source provider of cost-effective facility performance solutions for the comfort, life safety, security,energy efficiency and operation of some of the most technically advanced buildings in the world.For more than 150 years,Siemens has built a culture of long-term commitment to customers through innovation and technology.Siemens is a financially strong global organization with a Branch network that delivers personalized service and support to customers in multiple industries and locations. References are available upon request. Page 6 of 18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS 4t""i"1r fore fe Building Services - Fire Services that deliver the outcomes you want to achieve. Services delivered by Siemens use the Proven Outcomes service Three D approach to ensure satisfaction and help you achieve the outcomes you expect. Through the Siemens Building Fire Services we are pleased to offer the following services: Emergency Online/Phone Response Billable Service Online system and software troubleshooting and diagnostics and phone support will not be provided under the coverage of this agreement.Siemens will respond to your request for emergency on-line/ phone support, 24 Hours per Day,excluding holidays, upon receiving notification of an emergency,as determined by your staff and Siemens, but all service performed will be provided as a billable service. If remote diagnostics determine a site visit is required to resolve the problem,a technician can be dispatched. Depending on your contract coverage,the on-site dispatch will be covered or will be a billable service call. Emergency On-site Response Billable Service Emergency Onsite Response is not included within the coverage of this agreement.Siemens will respond to your request for emergency on-site service as soon as staff is available.An emergency is determined by your staff and Siemens.All service performed will be provided as a billable service. Siemens will respond to your request for emergency onsite support,24 hours per day,excluding holidays, upon receiving notification of an emergency,as determined by your staff and Siemens, but all service performed will be provided as a billable service. Page 7of18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS �t�►,gt,`.ui�-for G{e. Building Services - Sprinkler Services that deliver the outcomes you want to achieve. Services delivered by Siemens use the Proven Outcomes service Three D approach to ensure satisfaction and help you achieve the outcomes you expect. Through the Siemens Building Sprinkler Services we are pleased to offer the following service: Emergency Online/Phone Response Billable Service Online system and software troubleshooting and diagnostics and phone support will not be provided under the coverage of this agreement.Siemens will respond to your request for emergency on-line/ phone support,24 Hours per Day,excluding holidays, upon receiving notification of an emergency,as determined by your staff and Siemens, but all service performed will be provided as a billable service.If remote diagnostics determine a site visit is required to resolve the problem,a technician can be dispatched. Depending on your contract coverage,the on-site dispatch will be covered or will be a billable service call. Emergency On-site Response Billable Service Emergency Onsite Response is not included within the coverage of this agreement.Siemens will respond to your request for emergency on-site service as soon as staff is available.An emergency is determined by your staff and Siemens.All service performed will be provided as a billable service. Siemens will respond to your request for emergency onsite support,24 hours per day,excluding holidays, upon receiving notification of an emergency,as determined by your staff and Siemens,but all service performed will be provided as a billable service. Page 8 of 18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS 1"ge "i'y-(or Zif,- Exclusions and Clarifications • Unless expressly stated otherwise,Services do not include and Siemens is not responsible for:(a) service or provision of consumable supplies,including but not limited to batteries and halon cylinder charging;(b)reinstallation or relocation of Equipment;(c)painting or refinishing of Equipment or surrounding surfaces;(d)changes to Services;(e)parts,accessories,attachments or other devices added to Equipment but not furnished by Siemens;(f)failure to continually provide suitable operating environment including, but not limited to,adequate space,ventilation, electrical power and protection from the elements;(g)the removal or reinstallation of replacement valves,dampers,waterflow and tamper switches,airflow stations,venting or draining systems,and any other permanently mounted integral pipe or air duct component;(h) replacement of more than 10%of refrigerant charge per piece of equipment per incident;(i) installation 1 removal,and 1 or rental fees for any temporary HVAC equipment if necessary;or(j) latent defects in the Equipment that cannot be discovered through the standard provision of the Services.Siemens is not responsible for services performed on any Equipment other than by Siemens or its agents. • Siemens will not be responsible for the maintenance, repair or replacement of,or Services necessitated by reason of:(a)non-maintainable, non-replaceable or obsolete parts of the Equipment, including but not limited to ductwork, shell and tubes, heat exchangers,coils, unit cabinets,casings, refractory material,electrical wiring,water and pneumatic piping,structural supports,cooling tower fill,slats and basins,etc. unless otherwise expressly stated elsewhere in this Proposal;or(b)negligence,abuse,misuse, improper or inadequate repairs or modifications, improper operation, lack of operator maintenance or skill,failure to comply with manufacturer's operating and environmental requirements. • Siemens is not responsible for repairs, replacements or services to Equipment due to corrosion, erosion,improper or inadequate water treatment by others,electrolytic or chemical action,or reasons beyond its reasonable control. Page 9 of 18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS lih4CfnNi>�for G{e. Connectivity A secure remote connection to your facility enables Siemens to respond quickly,and maintain a high level of system up-time and performance. Data security as a basic requirement We value confidentiality and long-term partnerships.That is why we give the security of your data the highest priority. Before we implement an enhanced service package with remote support,we conduct an in-depth analysis of the situation,taking into account national and international regulations,technical infrastructures and industry specifics.Our service employees carefully evaluate your needs on an individual basis with a view toward information security. (Page 10 of 18 DocuSign Envelope ID:D1D74A3C-B246-47B4-A82A-B2D58631363A2 SIEMENS athJJ44Awify.forGft. Service Agreement Contract Characteristics Description FIRE SPRINKLER Hours of Coverage 24 x 7 24 x 7 Response Times(Phone/Online) Billable Billable Response Times(Onsite/Emergency) Billable Billable Remote Services No No Third Party Systems No No Monitoring No No Additional Labor Discount 0.0% 0.0% Additional Material Discount 0.0% 0.0% *Labor and material costs for troubleshooting problems and repairing or replacing components are handled separately.These costs can be billable or included within your Repair and Replacement Coverage.See List of Maintained Equipment to view your current Repair and Replacement Coverage. Page 11 of 18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-B2D5863B63A2 SIEMENS 4C U ii .fv,—f e Communicaltions Siemens Service Portal The Service Portal complements the personalized services you will receive from your local Siemens office by providing greater visibility into equipment and services delivered by Siemens.This web-based portal allows you the ability to confirm schedules,track repairs, manage agreements,generate reports,and access critical information;then share it across your entire enterprise quickly and efficiently. The Service Portal is a user-friendly way to increase your productivity and the value of your service program. Proven Outcomes Reporting Through implementation of our Proven Outcomes reporting, Siemens will ensure that our delivered services are of the highest quality.The reporting criteria are developed between your facility staff and Siemens,and will reflect the goals and objectives of the scope of this Service Agreement.These reporting criteria will be agreed upon at the commencement of this agreement.We will meet with you periodically to discuss our performance and your satisfaction with the quality of service that is being provided under your agreement.We will discuss the performance of your systems,your facility,and make recommendations for improvement. Page 12 of 18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS t .11_ "ir -ror"Aft Maintained Equipment Table SPRINKLER Service Repair& Equipment Qty Service/Description Frequency Year Location Replace Coverage Inergen Fire 1 Annual Supression Inergen System Annual&Semi-Annual 1 1 Semi- 1,2,3 orrice Hare System Test&Inspection Annual Page 13 of 18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS Professional Service Team An important benefit of your Service Agreement derives from having the trained service personnel of Siemens Industry,Inc.familiar with your building systems.Our implementation team of local experts provides thorough,reliable service and scheduling for the support of your system. The following list outlines the service team that will be assigned to the service agreement for your facility. Your Assigned Team of Service Professionals will include: Debbie Miller-Sales Account Executive Debbie.Millerna Siemens.com 214-208-3973 Manages the overall strategic service plan based upon your current and future service requirements Megan Kaye-Service Account Engineer Megan.Kaye o Siemens.com 214-202-5589 Responsible for ensuring that our contractual obligations are delivered,your expectations are being met and you are satisfied with the delivery of our services Leonard Stewart-Service Operations Manager Leonard.Stewart�Siemens.com 214-215-5308 Responsible for managing the delivery of your entire support program and service requirements Terms and Conditions Terms and Conditions(Click to download) Terms Page 14 of 18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS j&1k eJ^14 iry 110 G ft Attachment A Riders (Click on rider below to download), BT Fire Life Safety Rider (http://www.siemens.com/downIoad?A6V1 0946164) Page: 15 of 18 DocuSign Envelope ID:D1D74A3C-8246-47B4-A82A-82D5863B63A2 SIEMENS �h9.t�Hifi/�or(ri{c Agreement Terms for Investments Services shall be provided at: 1000 THROCKMORTON ST FORT WORTH,TX76102-6312. Siemens Industry,Inc.shall provide the services as identified in this Proposal and pursuant to the associated terms and conditions contained within. Duration(Initial Term and Renewal):This Agreement shall remain in effect for an Initial Term of 3 Periods beginning 2019-05-01.After the expiration of the Initial Term,this Agreement shall automatically renew for successive one year periods. The Investments for each year after the Initial Term of the Agreement and each year of each renewal of this Agreement shall be determined as the immediate prior years Investment plus an escalator of 3%. In addition,each renewal term pricing shall be adjusted for any additions or deletions to services selected for the renewal term. Initial Term Investments: Period Sell P►ice Period Range Billing Frequency 1 $2,220.40 May 1,2019-Apr 30,2020 ANNUALLY 2 $2,287.01 May 1,2020-Apr 30,2021 ANNUALLY 3 $2,355.62 May 1,2021-Apr30,2022 ANNUALLY *Amount Due In Advance Based On Billing Frequency Applicable sales taxes are excluded from the Investments.The pricing quoted in this Proposal are firm for 30 days. Page 16of18 DocuSign Envelope ID:D1D74A3C-824647B4-A82A-82D5863B63A2 Quotation:GSA1900593 Siemens Industry,Inc. 1000 Deerfield Parkway Buffalo Grove,IL 60089 Sold To: City of Fort Worth Sales Rep: Debbie Miller Phone: 214-2083973 Email Address: debbie.miller@siemens.com Quote Date: 03/28/19 Payment Terms NET 30 Line I GSA Contract Number SIN Part# Sales Order Item Description Notes Quantity U/M GSA Unit Pri ,,...EMended Price 1 TXMAS-17-8401 2461000 FISSA Fire Service Agreement Notes,Year 1:May 1,2019-Apr 30,2020 1 EA 2,220.40 2,220.40 Year 1:May 1,2019-Apr 30,2020,$2,220.40 Year 2:May 1,2020-Apr 30,2021,$2,287.01 Year 3:May 1,2021-Apr 30,2022,$2,355.62 This offer Is valid for 60 ftY from the e date or the stated i.lid ty eerbd 1n the�so/icit_etbn. Total Quotation Z220M Siemens Industry,Inc DUNS 01-094-4650 GSA Contract Expiration Date: 20-Aug31 Prime Contract:TXMAS-17-8401 Federal Tax ID# 13-2762488 Warranty: standard commercial Cage Code# 1 HL03 DocuSign Envelope ID: 10E92B88-2A17-4A27-B4EB-A27BADCEE15C SIEMENS �kge�ui{/ -fore fe Signature Page The Buyer acknowledges that when accepted by the Buyer and accepted by Siemens Industry, Inc., this Proposal and the Standard Terms and Conditions of Sale for Services, (together with any other documents incorporated into the forgoing) shall constitute the entire agreement of the parties with respect to its subject matter. BY EXECUTION HEREOF, THE SIGNER CERTIFIES THAT(S)HE HAS READ ALL OF THE TERMS AND CONDITIONS AND DOCUMENTS, THAT SIEMENS INDUSTRY, INC. OR ITS REPRESENTATIVES HAVE MADE NO AGREEMENTS OR REPRESENTATIONS EXCEPT AS SET FORTH THEREIN, AND THAT(S)HE IS DULY AUTHORIZED TO EXECUTE THE SIGNATURE PAGE ON BEHALF OF THE BUYER. Proposed by: Accepted by: Siemens Industry Inc. CITY OF FORT WORTH Company Company Debbie Mitfur Jason Haddock-Branch General Manager _ �- V//J �j�'01 Name Name (Print d) rjDocuSigned by: r�tos. HA-4" Signature Siemens Proposal # 3507342 TX-Mas 0 uote# GSA 1900593 Title $6,863.03 Proposal Amount Date March 28, 2019 Date Purchase Order# DocuSigned by: W Mark Houghteling—FBA Branch Manager in B. Strong,A363tant City Aft oaey►_ OFFICIAL RECORD CITY SECRETARY F' geW1' RTH,Tx Siemens Industry Inc.Inergen Fire Suppression proposal Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. �... � �� rAl ` V. Ste e treiffert Atte Assistant Director, IT Solutions Department ary J. K r, City ecrrecl OFFICIAL REC CITY SECRETARY FT. 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