HomeMy WebLinkAboutContract 52559 CITY SECRETARY
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TECHNOLOGY SOLUTIONS
Managed Services
Statement of Work
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By and Between
GTS Technology Solutions
9211 Waterford Centre Blvd. Ste. 125
Austin,TX, 78758
And
City of Fort Worth
275 W. 13"St.
Fort Worth, TX 76102
Phone: (817) 392-8955
Submission Date: 04/22/2019
OFFICIARECORD
CITY SECRETARY
FT. WORTH,TX
ExecutiveSummary.............................................................................................................................................3
Background............................................................................................................................... .........3
.................
ServicesOverview...............................................................................................................................................3
Definitions..........................................................................................................................................................3
Statementof Work..............................................................................................................................................4
Audio-Visual Managed Services..........................................................................................................................4
Audio-Visual Support..............................................................................................................
Audio-Visual Equipment Standards....................................................................................................................5
Audio-Visual Processes and Procedures.............................................................................................................5
SpecialSupport and Account Administration.....................................................................................................6
Special Support and Account Administration.....................................................................................................7
FixedPricing and Invoicing.................................................................................................................................8
Warranty.............................................................................................................................................................9
CommunicationPlan.........................................................................................................................................10
GTSRepresentatives.........................................................................................................................................10
Schedule............................................................................................................................................_...........111
ChangeManagement........................................................................................................................................12
Hardware Lifecycle Management/Asset Recovery Services...........................................................................14
Termsand Conditions.....................................................................................................................................155
Authorizationand Acceptance......................................................................................................................_..15
Page 2
BACKGROUND
The City of Fort Worth is seeking to enhance their support process, improve Implementation procedures
and standardize the Audio-Visual capabilities throughout the City. As such,the City has engaged GTS to
provide an augmented support model for onsite support of Its'Audio-Visual infrastructure.
SERVICES OVERVIEW
City of Fort Worth("Customer")hereby engages GTS Technology Solutions("GTS")to perform the services
specified herein(the"Services"). This agreement defines the End-user Managed Services provided by GTS.
The term of this agreement is for 18 months.
DEFINITIONS
Audio-Visual: Audio-Visual (AV) equipment; for example: projectors, monitors, video conferencing,
conference audio,presentation devices,and digital signage.
Change Order: A written and signed request by either party requesting change to the set of services or
deadlines provided under this SOW.All Change Orders must be executed by both parties in accordance with
the Change Management Process described in this SOW.
Effective Date:The date upon which the Customer signs and accepts all GTS contract documentation.
Incident: An unplanned interruption to an IT service or endpoint, or a reduction in the quality of an IT
service or device. Example: Monitor will not turn on;Projector will not display my laptop.
Knowiedgebase: A self-service library for information about a product, process, or service. Used to
document resolutions to common IT issues,or procedures for accomplishing frequent IT tasks.
MAC: Move, Add, Change; reference to the process of relocating, installing new, or modifying a PC
computer setup.
Problem: The cause of one or more end-users reporting incidents with similar symptoms. Example:
Projector frequently losing HDMI connection.
Request: A formal request from a user for something to be provided. Example: "I need PowerPoint
assistance for a meeting;I need a new projector."
Services: The complete set of services to be performed by GTS described in this Statement of Work"SOW".
Page 3
I
i
AUDIO-VISUAL MANAGED SERVICES
The following Audio-Visual Managed Services offering outlines augmented IT services for the Customer.
GTS will work on behalf of the Customer to provide Audio-Visual installation and support at all Customer
facilities. GTS personnel will interact with Customer IT staff and relevant departments to support existing
and future technologies in alignment with overall Customer objectives.
AUDIO-VISUAL SUPPORT
Audio-Visual Support services include installation of new hardware and related components,general
configuration, and connectivity support to presentation sources as applicable. This service includes
remediation&support for existing Customer AV equipment and installations.
The primary function of GTS Technicians is to perform AV installation and support. Other IT initiatives
based on customer discretion. As a secondary responsibility,GTS Technicians will be available to assist
with other Customer initiatives such as Moves, Adds and Changes (MACS) as prescribed by ITS
Leadership.
Audio-Visual Support:
➢ General AV Support; for example; connecting computers to presentation equipment,
troubleshooting AV display output,assist with selection of proper input or interface
➢ Perform onsite troubleshooting and resolution activities for authorized end-users
➢ Facilitate Knowledge Base Article creation as a deliverable to the Customer; thoroughly
document all processes, troubleshooting steps taken, and detail resolution to aid in future
knowledge transfer.
➢ Support for installed AV equipment; projectors, video monitors, video conferencing, digital
signage,or interactive displays
➢ As AV workload permits, GTS Technicians will be available to support other Customer ITS
initiatives where skillsets align to customer needs
➢ AV Support Services will be provided during standard Business Hours of Monday through Friday
from 8:00 AM until 5:00 PM unless a mutually agreed upon schedule is created for specific
deployment efforts
➢ AV Support personnel will maintain functional job knowledge and relevant skills while being
adaptive to City systems or process changes
➢ GTS Technicians will be required to pass and maintain CIIS background clearance
Assumptions;
➢ GTS will propose resolutions to existing issues which will be cost-effective and practical,related
to the scope of support offered under the MSA
➢ GTS will provide IT equipment to all GTS personnel and subcontractors
➢ GTS personnel will utilize GTS,or personally owned transportation to perform all Customer tasks
➢ Customer will provide work space, appropriate rights and/or permissions, and network
connectivity for GTS personnel housed at Customer Facilitiesto support staffs day to day duties
to include but not limited to desk, phone,connectivity and power necessary for IT equipment
➢ Customer will provide recommendations for software solutions that enhance or automate GTS
services support
Page 4
AUDIO-VISUAL EQUIPMENT STANDARDS
GTS will seek to standardize the Audio-Visual equipment per one of the four predefined Audio-Visual
equipment packages below.
Executive Conference Room:
➢ Fixed frame projection screen
➢ Laser Projector—Ceiling Mounted
➢ 65"or larger Display—Wall Mounted
➢ Required cabling;cable&port management
➢ Optional Wireless Connectivity
Large Conference Room:
➢ Fixed frame projection screen
➢ Laser Projector—Ceiling Mounted
➢ 65"or larger Display—Wall Mounted
➢ Required cabling;cable&port management
➢ Optional Wireless Connectivity
Small Conference Room:
➢ 65"or larger Display—Wall Mounted
➢ Required cabling;cable&port management
Single Office-
➢ 55"or larger Display—Wall Mounted
➢ Required cabling;cable&port management
AUDIO-VISUAL PROCESSES AND PROCEDURES
GTS will seek to enhance Audio-Visual implementation processes and procedures for the Customer. This
will include an initial assessment of existing Customers AV hardware deployments, procurement of new
hardware,installations,and support services.
➢ Existing AV implementations will be reviewed and remediated to meet established standards
and cable management.
➢ For new AV installations, GTS Technicians will scope, and solution AV needs based upon
Customer standards; as well as determine power and networking requirements. Orders will be
validated and placed in accordance with established procurement procedures. Customer will be
responsible for all required power and network installations.
➢ GTS will work with the Customer to ensure installation locations for AV can safely support
requested hardware; GTS and Customer will coordinate together to determine responsible
course of action/remediation,when necessary.
L Equipment will be shipped to GTS Integration Facility and delivered to customer facilities for
staging and installation by GTS AV technicians.
Documentation will be provided for all AV equipment on an as deployed basis, as well as
instructions for the operation of all GTS installed equipment.
Page 5
SPECIAL SUPPORT AND ACCOUNT ADMINISTRATION
GTS and Customer will each assign resources to coordinate the activities to be performed under this SOW.
GTS will assign a Program Manager to oversee all services described under this SOW, as well as, A/V
technicians to perform the deployments. The GTS Program Manager will serve as the primary point-of-
contact for all communications and any modification to the scope,requirements,or responsibilities under
this SOW.
GTS Program Manager Responsibilities:
➢ Facilitate meetings to communicate roles and responsibilities, review assumptions and
requirements,and schedule activities
➢ Provide Monthly Reporting to Customer designee(s)
➢ Coordinate manufacturer roadmap for hardware replacement and refresh as part of Quarterly
Business Review"QBR"
➢ Manage employeesand subcontractors of GTS
➢ Manage all contractual and legal aspects of the account. Serve as central point of contact for
all service delivery related issues
➢ Facilitate Change Requests for existing services or proposed services which are in addition to or
outside the scope of services provided under the Agreement
➢ Facilitate escalation of communications between GTS and Customer as needed to engage
appropriate management levels
➢ Provide reports to Customer on a periodic basis,as mutually agreed,with respect to the Services
being performed under the Agreement
➢ Manage and coordinate the hardware selection, installation and priority with IT Governance/
End-User Customer, schedule support activity, prioritize and control installation / support
resource's daily activities
➢ Scale and staff adequate resources to meet timeframes for applicable Services
➢ Work with Customer's Program Manager and other Customer representatives to resolve
deployment issues
➢ Provide service level metric reporting as defined by Customer
➢ Use standard industry recognized project management tools and methodologies
➢ Employ a regular reporting mechanism to identify project tasks, next steps, and potential
problems
➢ Make any changes associated with the project in compliance with the Customer's Change
Management Process and participate in Customer CM process as required
➢ Manage the escalation of issues between GTS Technicians and the Customer to a mutually
agreed upon resolution
In the event the Customer determines in good faith that the continued assignment of a GTS resource is not
in the best interest of the Customer(and provided the basis for such determination is not prohibited by
law),the Customer will notify and consult with GTS accordingly. Upon such consultation, GTS will have a
reasonable period in which to investigate the matters stated in such notice,discuss its findings with the
Customer and resolve any problems.
Page 6
SPECIAL SUPPORT AND ACCOUNT ADMINISTRATION
GTS Program Manager Responsibilities:
➢ Will serve as Primary Point of Contact for Customer operations
➢ Will maintain functional job knowledge and relevant skills related to City systems and processes
➢ Will be responsible for peer-engagement with Customer and City departments for project
planning and growth
➢ Ensure staff execute daily activities in accordance with overall vision of Customer ITS
Leadership
Y Provide updates during QBR to relevant Management Teams
➢ Initiate and manage Customer assigned projects with relation to respective groups
➢ Ensure Customer performs its responsibilities as defined in the SOW,where applicable
➢ Manage the resolution of issues to/from iTS Governance related to GTS Technicians and/or
Customer End-Users
GTS Dress Code:
GTS and/or its subcontracts must adhere to the following dress code during the performance of
Services under the Agreement:
➢ Attire must be clean and pressed
➢ Acceptable attire is a pressed shirt or polo,khaki's or slacks and appropriate closed toe shoes
➢ Unacceptable attire includes, but is not limited to,torn or soiled clothing of any kind,t-shirts,
sunglasses, jeans,and hats or any clothing showing a non-acceptable manufacturer product
(i.e.alcohol or drug logos)
Customer Responsibilities:
Customer resource will work with the GTS Program Manager and designated representatives to
support the activities in the Agreement.These responsibilities include,but are not limited to:
➢ Provide requirements and technical data needed for Projects& Services
➢ Customer will be responsible for providing a resource to assist with coordination and identify
specific contacts across the city requiring A/V deployments and refreshes
➢ Ensure all necessary Customer resources are available when needed including technical
contacts
➢ Customer will be responsible for installation of power and network,for a project
➢ Provide Executive support for any issues that cannot be resolved by Program Manager
➢ Provide GTS with access to Customer facilities and systems to provide Services as described in
the SOW
➢ Facilitate escalation of communications between GTS and the Customer as needed to engage
appropriate management levels and to obtain approvals
Page 7
General. Pricing for Services provided under this Agreement is set forth under FIXED PRICING AND
INVOICING,
Fixed Services. The following sets forth the Pricing for Fixed Services as of the Effective Date.The table
defines the cost for support for the services being performed in accordance with the guidelines herein this
Statement of Work.
Table A-1:
ServIce Type! Monthly Cost Contract Term Total Contract
Audlo-Visual Managed
Services $24,805.51 18 Months $44G,499,113 Pricing.The above pricing has been proposed In accordance with DIRpIR-TSO-365S-365S
Invoicing.GTS shall provide monthly invoices that accurately reflect services that are properly:
1. Authorized and performed by the Designated Customer Representative
2. Delivered and accepted by Customer
3. Charged on a timely basis in accordance with the terms and provisions of the Agreement
4. Bill shall accurately reflect services for which payment is sought and the period by which they
were performed.
Form of other Bills or Requests for Payment.GTS shall bill Customer using a single summary invoice with
detailed support attachments that are clear and simple for payment of services provided,with GTS stated
as the sole billing entity without reference to any subcontractor hired by GTS.The single summary invoice
shall clearly identify services rendered.The single summary invoice shall include the billing cycle dates,a
distinct GTS invoice number,GTS remit address,a summary of the current monthly by service component
and identifying information required by the Customer which shall be clarified during the initial
implementation phase oftheAgreement.Such biilsand support documentation shall be sent electronically
as well as hardeopies mailed or delivered to: Customer,ATTN: IT Finance,27S W.13*St,Fort Worth,TX
76102.
Billing Entities.All bills to the Customer shall state GTS as the sole provider/billing entity and the Customer
as sole customer of GTS, GTS shall not bill on behalf of any other entity or make any reference to any
subcontractor of GTS.
Page s
FIXED PRICING AND INVOICING
Access to Billing Detail. Upon receiving written or electronic e-mail request,GTS shall promptly provide
Customer all bills,statements,or other requests for payment,and any supporting documentation for such
invoices.
Invoices shall contain enough detail to enable the Customerto identify the specific charge for each service
for which GTS is seeking payment. Documentation supporting each single summary invoice shall include
the billing code,Customer purchase order number for each service GTS is seeking payment
Billing Circle. The billing cycle is the calendar month.GTS shall deliver the single summary bill for payment
by the loth of each month after the end of the billing cycle corresponding to such request.
Disputes.GTS shall acknowledge receipt and estimate any time needed to research all disputes and/or
issues regarding customer billing within five(5) business days of receiving written notification(including
electronic mail)of a dispute from Customer.GTS shall resolve disputes to the full satisfaction of both the
GTS and the Customer within thirty(30) business days from the acknowledgement date of the dispute.
The Customer reserves the right to hold payment, refuse payment or remit a reduced payment for any
good faith disputes until resolved. The GTS shall process a separate credit invoice for any dispute that
results in a credit within ten(10)business days upon resolution of the dispute.
WARRANTY AND DEFECT MAINTENANCE
Any Products delivered to Customer by GTS underthis SOW are delivered without warranty of any kind from
GTS. GTS does not make and expressly disclaims any and all warranties and representations of any kind or
nature with respect to any Products. This disclaimer includes any warranties of non-infringement or
otherwise. Customers only warranties for Products are the applicable manufacturer's warranties,if any.
Page 9
i
GTS REPRESENTATIVES
GTS Project Team Role Phone Email
Ryan Grant President (512)934-2250 ryan.grantegts-ts com
Nathan Tart Vice President,
Professional Services (5I2)750'2191 nathan.tartPidsts.com
Herschel Sava Director,Managed
(512)731-7935 herschel.�va@gts-ts.com
Services-Sales
Sean Caldwell Director,Managed
{46>�)713 8094 sean.p ldwel�Rts is com
Services-Operations
David Wiley Director,PMO (512)632-060 david.wilev Rts%corn
pose 10
SCHEDULE
Type of Prepared By Distributlem PLIrpose of Communkstlan Frequency
Information Chaired By Pgkrt�Cipark"
- Project Plan PM Project Team, Articulate project At project Start-up
PM background,scope,
roles/responsibliVes,d*
dellyerables,schedule,
staffing,communication,and
close-out.
Project PM Project Team, Document and monitor key As Needed
Schedule Sponsor, tasks,milestones,and
Customer, resources.
PM
Kick Off PM Project Team, Used to clarify goals and Once at start-up
Meeting PM objectives,indfvidual roles
and responsibilities,
Interdependencies
Weekly Status PM Project Team, Discuss status,issues,and Weekly
Sponsor, concerns related to the
Customer, Project
PM
Change PM Project Team, Communicate,receive As Needed
Requests Program Staff, approval,and document
Project status of all change requests.
r Sponsor,
PM
Page 11
General. Acceptance of any Equipment, Software, or Services shall be effective when the Designated
Customer Representative has accepted such Equipment,Software,or Service pursuant to the Customer's
Communication and Information Services Standard for Change Management
When GTS or Customer determines that a change is necessary to refine a process,procedure,or specific
responsibility identified in this SOW,the party proposing the change will document the request using the
change request form provided.The request will be presented In a change management meeting where
both parties will mutually agree to acceptor reject the change request. This change management meeting
will be within 5 business days of the request. A conference call between both parties that addresses the
change request will be considered a change management meeting as long as both parties are present_
The receiving party will review the proposed Change Request and determine whether the change is
acceptable or requires modifications. Both parties will review the proposed Change Request and will(i)
approve it,(ii)agree to further investigation,or(III) reject it("Change Management Process").When the
parties agree to the change,they will sign the Change Request,which upon signing by both parties will
constitute authorization to Implement the change.
Acceptance. The Customer shall either accept or reject GTS's Services or Work Product within a
reasonable number of days from performance. For this Project SOW,Services or Work Product shall be
accepted or rejected within 25 days from performance. Services or Work Product will be deemed
acceptable to the Customer if it conforms in all material respects with Services described in this SOW.
GTS will have full responsibility for the deliverables and the tasks listed in this SOW.
All work products will be submitted to the Customer PM for acceptance and approval. The Customer PM
may request that a deliverable outline be submitted for approval prior to work commencing on the
deliverable. All correspondence and documentation will be delivered in both paper and electronic format
unless otherwise agreed to by GTS and the Customer PM.
The Customer will complete a review of each submitted deliverable within free work days from the date
of receipt Customer feedback which indicates revisions to a deliverable are required will be addressed
and re-submitted by GTS within ten work days unless approval(in writing)for a different length of time is
obtained from the Customer PM or designate.
The Customer will either accept or reject the GTS's Services or Work Product within a reasonable number
of days from performance. For this Project SOW,Services or Work Product will be accepted or rejected
within 5 days from performance completion date. Failure to provide acceptance or rejection within 5 days
will be considered acceptance of the deliverable.
If Customer gives notice of rejection,then GTS will have an additional ten(10)days,within which to cure
any deficiencies identified in writing by the Customer.
Page 12
CHANGE MANAGEMENT
Change#001 Between: GTS CUSTOMER Priority(select one) Low,Medium,tllgh
Client Name Data
Change Manager Related Issue p
CONTACT INFORMATION
Prepared by Phone Email
Change Owner Phone Email
Client/Contractor Phone Email
Contact
DESCRIPTION OF EXISTING STATE b
Details:
REQUESTED IMPACT Quality or Related SOW Secilon
CHANGE a Cost Schedule Quantity
Details-
IMPACT b
Details:
Total Cost of this Paid By CUSTOMER GTS
Change (keep all that
apply)
GTS CUSTOMER
Signature signature
Name Name
Page 13
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in
General. GTS will provide IT asset recovery services(ARS)for Customer AV hardware and related accessories to
be recycled,refurbished and/or resold;for equipment covered under this SOW. GTS will provide all requested
documentation for the Customer to review as these services are being completed in accordance with existing
contract Terms &Conditions. GTS will provide a 50/50 Net Revenue Share based on assets that have been
recycled,refurbished and/or resold.
Scope. This section articulates the activities and services that will be considered in scope for GTS for the
duration of this contract.
➢ Transport Legacy AV Systems from customer site(s)to GTS warehouse or partner facility
➢ Customer has the right to waive or keep certain equipment if desired by responsible party/department
➢ Assigned Customer representative to confirm equipment is eligible for GTS ARS process
➢ Accept/cover risk of loss for hardware while in Service Provider's possession;if loss should occur,Customer
will be reimbursed for 50%of recycled value based upon third party batch assessment
➢ Provide Customer ITS an inventory report of serialized equipment&general counts for other equipment
and/or related peripherals collected
➢ GTS will identify ARS Partner(s) and their methods/polices for hard drive destruction or asset recycling
based upon components,if applicable
Customer Responsibility. Customer will provide GTS with a list of elements needed in the report e.g., make,
model,TAG number,Asset Number,etc. Customer will provide GTS with list of make and model of serialized
assets for pickup.
Revenue Share. GTS will provide a net 50/50 revenue share with Customer,after ALL costs,fees&services
performed have been assessed and covered In full.Associated fees&services which occur during the ARS
process may include the following items:transportation,warehousing,equipment rental,related time&
materials,and 3'd party services.GTS will provide a monthly reimbursement based on that final amount to
Customer by the 15th of each month.GTS will not seek reimbursement from the Customer for any ARS batch
that does not generate positive net revenue.
Payment Terms. GTS will coordinate with Customer IT Finance to determine reimbursement allocation and
format.
Page 14
This SOW has been proposed in accordance with contract DIR-TSO-3655 and shall comply with the related
Terms and Conditions as listed on the Texas Department of Information Resources website.
GTS Technology S utIons City of Fa orth
Si natur Signature: �-
Name: 7��-[-��-�y -[�1JL l t�.1� Name: V/ A� 4�z 11 /V/V
Title: Y �(i i �e�� Title: �661STAAV / fA"/
Date: `� 12 I Date: -7/z,/7oA
Upon execution,please submit signed document to Herschei.Sova@gu-ts.com.
Js
ary 3 S , City Secretary
B. 5tt+o�fiftmt City Attorney
F7 W G,R 7«; ` .
GTS Technology Solutions Managed Services Statement of Work
Contract Compliance Manager:
By signing I acknowledge that I am the person responsible
for the monitoring and administration of this contract, including
ensuring all performance and reporting requirements.
('d.k-
'7 LEI ( Q
Steve Streil ert
Assistant Director,IT Solutions Department
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH,TX
M&C Review Page 1 of 2
Official site of the City of Fort Worth,Texas
CITY COUNCIL AGENDA FoR�H
COUNCIL ACTION: Approved As Amended on 6/4/2019
REFERENCE ** 04PTECHNOLOGY
DATE: 6/4/2019 NO.: P-12330 LOG NAME: SERVICES AD ITS
CODE: P TYPE: CONSENT PUBLIC NO
HEARING:
SUBJECT: Authorize Purchase Agreements with GTS Technology Solutions, Inc.,
for Technology Services for the Information Technology Solutions
Department, Using Cooperative Contracts in an Annual Amount Up
To $580,000.00 (ALL COUNCIL DISTRICTS)
RECOMMENDATION:
It is recommended that the City Council authorize Purchase Agreements with GTS
Technology Solutions, Inc. for technology services for the Information Technology
Solutions Department using State of Texas Department of Information Resources
Cooperative Contract DIR-TSO-3655, in an annual amount up to $580,000.00 with
two renewal options.
DISCUSSION:
The Information Technology Solutions (ITS) Department will use these purchase
Agreements for technology services to include configuring and deploying new and
replacement desktop/laptop hardware and audio visual support services to all City
departments using State of Texas Department of Information Resources (DIR)
contract DIR-TSO-3655
Texas DIR cooperative agreements are authorized to offer the Cooperative
Purchasing Program to state agencies, public institutions of higher learning, public
school districts and local governments. Pursuant to state law, a local government
that purchases goods or services under the Interlocal Cooperation Act satisfies
otherwise applicable competitive bidding requirements.
M/WBE: A MBE/SBE goal is not assigned when purchasing from an approved
purchasing cooperative or public entity.
SUCCESSOR CONTRACTS: To facilitate planning and budgeting, Staff would prefer
to have annual Agreements that align with the Fiscal Vear. However, the DIR contract
is out of alignment with the City's Fiscal Year. The current term of DIR-TSO-3655 is as
follows:
Year 1- November 29, 2018 - November 28, 2019
Year 2 - November 29, 2019 - November 28, 2020
In order for the Agreement to align with the City's Fiscal Year, adoption of this Mayor
and Council Communication (M&C) technically authorizes (i) a series of Purchase
Agreements, each of which will align to the terms of the respective cooperative
contract to ensure legal authority exists for the contract, and (ii) an annual spend
amount, future years of which would be subject to City Council appropriation.
In the event that a cooperative contract is not renewed, Staff would cease purchasing
at the end of the last Purchase Agreement coinciding with the valid cooperative
contract. If the City Council were to not appropriate funds for a future year, Staff
http://apps.cfwnet.org/council_packet/mc_review.asp?ID=27070&councildate=6/4/2019 7/29/2019
M&C Review Page 2 of 2
would stop making purchases when the last appropriation expires, regardless of
whether the then-current Purchase Agreement has expired. The City will initially use
these cooperative contracts to make purchases authorized by this M&C. If DIR-TSO-
3655 is extended, this M&C authorizes the City to purchase similar services under the
extended contracts. If DIR-TSO-3655 is not extended, but a new cooperative contract
is executed with GTS Technology Solutions, Inc.,with substantially similar terms as
the previous cooperative contract, this M&C authorizes the City to purchase the
services under the new cooperative contract.
ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase
may be made by the City Manager in the amount up to $100,000.00 per year and
does not require specific City Council approval as long as sufficient funds have been
appropriated.
AGREEMENT TERM: The initial term of these Agreements shall commence upon City
Council's approval and expire in accordance with the cooperative agreement.
RENEWAL OPTIONS: The Agreements may be renewed for two (2) additional one-
year terms at the City's option, per the conditions established in the DIR contract and
GTS Technology Solutions Inc.
FISCAL INFORMATION/CERTIFICATION:
The Director of Finance certifies that funds are available in the current operating budget and capital
budget, as appropriated. Prior to an expenditure being made, the Information Technology Solutions
Department has the responsibility to validate the availability of funds.
BQN\\
TO
Fund Department Account Project Program Activity Budget Reference# Amount
ID ID Year (ChartField 2)
FROM
Fund Department Account Project Program Activity Budget Reference# Amount
ID I ID Year (ChartField 2)
Submitted for City Manager's Office by: Susan Alanis (8180)
Originating Department Head: Kevin Gunn (2015)
Additional Information Contact: Cynthia Garcia (8558)
Anabelle Dunn (7648)
ATTACHMENTS
http://apps.cfwnet.org/council_packet/mc_review.asp?ID=27070&councildate=6/4/2019 7/29/2019