HomeMy WebLinkAboutContract 52766 CITY SECRETARY
RECEIVED CONTRACT NO._ 1O
SEP 13 2019
CITY OF FORT WORTH
CITY SECRETARY
PROFESSIONAL SERVICES AGREEMENT
NATIONAL SERVICE RESEARCH
This PROFESSIONAL SERVICES AGREEMENT("Agreement")is made and entered into by
and between the C.ITY OF FORT WORTH("City"),a Texas home rule municipal corporation,acting by
and through its duly authorized Assistant City Manager, and NATIONAL SERVICE RESEARCH
("Consultant"),a sole proprietorship,and acting by and through Andrea Thomas,its duly authorized owner,
each individually referred to as a"party"and collectively referred to as the"parties."
AGREEMENT DOCUMENTS:
The Agreement documents shall include the following:
1. This Consultant Services Agreement;
2. Exhibit A—Scope of Services;
3. Exhibit B—Price Schedule: and
4. Exhibit C—Verification of Signature Authority Form.
Exhibits A,B and C,which are attached hereto and incorporated herein,are made a part of this Agreement
for all purposes. In the event of any conflict between the terms and conditions of Exhibits A,B or C and
the terms and conditions set forth in the body of this Agreement,the terms and conditions of this Agreement
shall control.
1. SCOPE OF SERVICES.
Consultant shall provide professional consulting services for the 2019 Paris and Recreation Needs
Assessment for the City. Exhibit"A,"- Scope of Services more specifically describes the services to be
provided hereunder. Consultant shall perform the services in accordance with standards in the industry for
the same or similar services. In addition, Consultant shall perform the Services in accordance with all
applicable federal, state,and local laws,rules,and regulations.
2. TERM.
This Agreement shall begin on August! ,2019("Effective Date")and shall expire on September
30,2020("Expiration Date"),unless terminated earlier in accordance with this Agreement("Initial Term").
3. COMPENSATION.
City shall pay Consultant in accordance with the provisions of this Agreement and Exhibit"B,"—
Price Schedule. Total payment made under this Agreement by City shall not exceed the amount of Twenty
Nine Thousand Six Hundred Dollars and 00/100 ($29,600.00). Consultant shall not perform any
additional services or bill for expenses incurred for City not specified by this Agreement unless City
requests and approves in writing the additional costs for such services. City shall not be liable for any
additional expenses of Consultant not specified by this Agreement unless City first approves such expenses
in writing.
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH,TX
Professional Services Agreement for Park Needs Assessment
Page 1 of 16
4. TERMINATION.
4.1. Written Notice. City or Consultant may terminate this.Agreement at any time and for any
reason by providing the other party with 30 days'written notice of termination.
4.2 Non-appropriation of Funds.In the event no funds or insufficient funds are appropriated
by City-in any fiscal period for any payments due hereunder,City will notify Consultant of such occurrence
and this Agreement shall terminate on the last day of the fiscal period for which appropriations were
received without penalty or expense to City of any kind whatsoever, except as to the portions of the
payments herein agreed upon for which funds have been appropriated.
4.3 Duties and Obligations of the Parties.In the event that this Agreement is terminated prior
to the Expiration Date, City shall pay Consultant for services actually rendered up to the effective date of
termination and Consultant shall continue to provide City with services requested by City and in accordance
with this Agreement up to the effective date of termination. Upon termination of this Agreement for any
reason, Consultant shall provide City with copies of all completed or partially completed documents
prepared under this Agreement.In the event Consultant has received access to City Information or data as
a requirement to perform services hereunder,.Consultant shall return all City provided data to City in a
machine readable.format or other format.deemed acceptable to City.
5. DISCLOSURE OF CONFLICTS AND CONFIDENTIAL INFORMATION.
5.1 Disclosure of Conflicts.Consultant hereby warrants to City that Consultant has made full
disclosure in writing,of any existing or potential conflicts of interest related to Consultant's services under
this Agreement. In the event that any conflicts of interest arise after the Effective Date of this Agreement,
Consultant hereby agrees immediately to make full disclosure to City in writing.
52 Confidential Information. Consultant, for itself and its officers, agents and employees,
agrees that it shall treat all information provided to it by City("City Information')as confidential and shall
not disclose any such information to a third party without the prior written approval of City.
5:3 Unauthorized Access. Consultant shall store and maintain City Information in a secure
manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City
Information in any way. Consultant shall notify City immediately if the security or integrity of any City
Information has been compromised or is believed to have been.compromised, in which event,Consultant
shall, in good faith, use all commercially reasonable efforts to cooperate with City in identifying what
information has been accessed by unauthorized means and shall fully cooperate with City to protect such
City Information.from further unauthorized disclosure.
6. RIGHT TO AUDIT.
Consultant agrees that City shall, until the expiration of three(_{)years after final payment under
this contract, or the final conclusion of any audit commenced during the said three years,have access to
and the right to examine at reasonable times any directly pertinent books,documents,papers and records,
inc4uding,but not limited to, all electronic records, of Consultant involving transactions relating to this
Agreement at no additional cost to City. Consultant agrees that City shall have access during normal'
working hours to all necessary Consultant facilities and shall be provided adequate and appropriate work.
space in order to conduct audits in compliance with the provisions of this section.City shall;give Consultant
reasonable advance notice of intended audits.
Profesxiond Services AgVenvot fot Pwkk Nee&ASS ' t
Page 2 of 16
f
i
7. INDEPENDENT CONTRACTOR.
It is expressly understood and agreed that Consultant shall operate as an independent contractor as
to all rights and privileges and work performed under this Agreement,and not as agent, representative or
employee of City. Subiect to and in accordance with the conditions and provisions of this Agreement,
Consultant shall have the exclusive right to control the details of its operations and activities and be solely
responsible for the acts and omissions of its officers, agents, servants, employees, consultants and
subConsultants. Consultant acknowledges that the doctrine of respondeat superior shall not apply as
between City, its officers,agents,servants and employees,and Consultant,its officers,agents,employees,
servants,Consultants and subConsultants. Consultant further agrees that nothing herein shall be construed
as the creation of a partnership or joint enterprise between City and Consultant.It is further understood that
City shall in no way be considered a Co-employer or a Joint employer of Consultant or any officers,agents,
servants,employees or subConsultant of Consultant. Neither Consultant,nor any officers,agents,servants,
employees or subConsultant of Consultant shall be entitled to any employment benefits from City.
Consultant shall be responsible and liable for any and all payment and reporting of taxes on behalf of itself,
and any of its officers,agents,servants,employees or subConsultant.
8. LIABILITY AND INDEMNIFICATION.
8.1 LIABILITY- CONSULTANT SHALL BE LIABLE AND RESPONSIBLE FOR ANY
AND ALL PROPERTY LOSS,PROPERTY DAMAGE AND/OR PERSONAL INJURY,INCLUDING
DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR
ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S),
MALFEASANCE OR INTENTIONAL MISCONDUCT OF CONSULTANT, ITS OFFICERS,
AGENTS,SERVANTS OR EMPLOYEES.
8.2 GENERAL INDEMNIFICATION - CONSULTANT HEREBY COVENANTS AND
AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND CITY,ITS OFFICERS,AGENTS,
SERVANTS AND EMPLOYEES, FROMAND AGAINST ANYAND ALL CLAIMS OR LAWSUITS
OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY
DAMAGE OR LOSS(INCL UDING ALLEGED DAMAGE OR LOSS TO CONSULTANT'S BUSINESS
AND ANYRESULTING LOST PROFITS)AND/OR PERSONAL INJURY,INCLUDING DEATH, TO
ANYAND ALL PERSONS,ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT,
TO THE EXTENT CA USED BY THE NEGLIGENTA CIS OR OMISSIONS OR MALFEASANCE OF
CONSULTANT,ITS OFFICERS,AGENTS,SERVANTS OR EMPLOYEES.
8.3 INTELLECTUAL PROPERTY INDEMNIFICATION—Consultant agrees to defend,
settle, or pay,at its own cost and expense,any claim or action against City for infringement of any
patent, copyright,trade mark,trade secret,or similar property right arising from City's use of the
software and/or documentation in accordance with this Agreement, it being understood that this
agreement to defend, settle or pay shall not apply if City modifies or misuses the software and/or
documentation. So long as Consultant bears the cost and expense of payment for claims or actions
against City pursuant to this section,Consultant shall have the right to conduct the defense of any
such claim or action and all negotiations for its settlement or compromise and to settle or compromise
any such claim; however,City shall have the right to fully participate in any and all such settlement,
negotiations, or lawsuit as necessary to protect. City's interest, and City agrees to cooperate with
Consultant in doing so.In the event City,for whatever reason,assumes the responsibility for payment
of costs and expenses for any claim or action brought against City for infringement arising under this
Agreement,City shall have the sole right to conduct the defense of any such claim or action and all
Professional Services Agreement for Park Needs Assessment
Page 3 of 16
1
negotiations for its settlement or compromise and to settle or compromise any such claim; however,
Consultant shall fully participate and cooperate with City in defense of such claim or action.
City agrees to give Consultant timely written notice of any such claim or action,with copies of all
papers City may receive relating thereto. Notwithstanding the foregoing, City's assumption of
payment of costs or expenses shall not eliminate Consultant's duty to indemnify City under this
Agreement.If the software and/or documentation or any part thereof is held to infringe and the use
thereof is enjoined or restrained or,if as a result of a settlement or compromise,such use is materially
adversely restricted, Consultant shall, at its own expense and as City's sole remedy, either: (a)
procure for City the right to continue to use the software and/or documentation; or(b) modify the
software and/or documentation to make it non-infringing,provided that such modification does not
materially adversely affect City's authorized use of the software and/or documentation;or(c)replace
the software and/or documentation with equally suitable, compatible, and functionally equivalent
non-infringing software and/or documentation at no additional charge to City; or(d)if none of the
foregoing alternatives is reasonably available to Consultant terminate this Agreement, and refund
all amounts paid to Consultant by City,subsequent to which termination City may seek any and all
remedies available to City under law.
9. ASSIGNMENT AND SUBCONTRACTING.
9.1 Assient. Consultant shall not assign or subcontract any of its duties, obligations or
rights under this Agreement without the prior written consent of City. if City .grants consent to an
assignment, the assignee shall execute a written agreement with City, and Consultant under which the
assignee agrees to be bound by the duties and obligations of Consultant under this Agreement.Consultant
and Assignee shall be jointly liable for all obligations of Consultant under this Agreement prior to the
effective date of the assignment.
9.2 Subcontract. if City grants consent to a subcontract,sub Consultant shall execute a written
agreement with Consultant referencing this Agreement under which sub Consultant shall agree to be bound
by the duties and obligations of Consultant under this Agreement as such duties and obligations may apply.
Consultant shall provide City with a fully executed copy ofany such subcontract.
10. INSURANCE.
Consultant shall provide City with certificate(s)of insurance documenting policies of the following
types and minimum coverage limits that are to be in.effect prior to commencement of any work pursuant
to this.Agreement:
10.1 Coverage and Limits
(a) Commercial General Liability:
$1,000,000- Each Occurrence
$2,000,000- Aggregate
(b) Automobile Liability:
$1,000,000- Each occurrence on,a; limit basis
l
PtrosiEival "ids Agreeiine�f'or Parlc:Needs Assassutt. I
Page 4 of 16
Coverage shall be on any vehicle used by Consultant, its employees, agents,
representatives in the course of providing"services under this Agreement. "Any
vehicle"shall be any vehicle owned,hired and non-owned.
(c) Worker's Compensation:
Statutory limits according to the Texas Workers' Compensation Act or any other
state workers'compensation laws where the work is being performed.
Employers'Liability
$100,000- Bodily Injury by accident;each accidentloccurrence
$100000- Bodily Injury by disease;each employee
$500,000- Bodily Injury by disease;policy limit
10.2 General Requirements
(a) The commercial.general liability and automobile liability policies shall name City
as an additional insured thereon,as its interests may appear.The term City shall
include its"employees,"officers,officials,agents, and volunteers in respect to the
contracted services.
1
(b) The workers' compensation policy shall include a Waiver of Subrogation(Right j
of Recovery)in favor of City.
(c) A minimum of Thirty(30) days' notice of cancellation or reduction in limits of
coverage shall.be provided.to City.Ten(10)days''.notice,shall be acceptable in the
event of non-payment of premium.Notice shall be sent to the Risk Manager,City
of Fort Worth,200 Texas Street,Fort Worth,Texas 76102,with copies to the Fort
Worth:City Attorney at the same address.
(d) The insurers for all policies must be licensed and/or approved to do business in the
State of Texas.All insurers must have a minimum rating of,A-V11 in the current
A.M.Best Key Rating Guide,or have reasonably equivalent financial strength and
solvency" to the satisfaction of Risk Management If the rating is below that
required,written approval of Risk Management is required.
(e) Any failure on the part of City to request required insurance documentation shall
not constitute a waiver of the insurance requirement.
(f) Certificates of Insurance evidencing that Consultant has obtained all required
insurance shall be delivered to the City prior to Consultant proceeding with any
work pursuant to this Agreement.
11. COMPLIANCE WITH LAWS,ORDINANCES,RULES AND REGULATIONS.
Consultant agrees that in the performance of its obligations hereunder, it shall comply with all
applicable federal,state and local laws,ordinances,rules and regulations and that any work it produces in
connection with this Agreement will also comply with all. applicable federal, state and local laws,
Professional Services Agreement for Park Needs Assessment
Page 5 of 16
ordinances;rules and regulations.If City notifies Consultant of any violation of such laws,ordinances,rules
or regulations,Consultant shall immediately desist from and correct the violation.
12. NON-DISCRIMINATION COVENANT.
Consultant, for itself, its personal representatives, assigns, µubConsultants and successors in
interest, as part of the consideration herein, agrees that in the perfonnance of Consultant's duties and
obligations hereunder,it shall not discriminate in the treatment or employment of any individual or group
of individuals on any basis prohibited by law. IF ANY CLAIM ARISES FROM AN ALLEGED
VIOLATION OF THIS NON-DISCRIMINATION COVENANT BY CONSULTANT, ITS
PERSONAL REPRESENTATIVES, ASSIGNS, SUBCONSULTANTS OR SUCCESSORS IN
INTEREST, CONSULTANT AGREES TO ASSUME SUCH LIABILITY AND TO INDEMNIFY
AND DEFEND CITY AND HOLD CITY HARMLESS FROM SUCH CLAIM.
13. NOTICES.
Notices required pursuant to the provisions of this Agreement shall be conclusively determined to
have been delivered. when (1) hand-delivered to the other party, its agents, employees, servants or
representatives,(2)delivered by facsimile with electronic confirmation of the transmission,or(3)received
by the other party by United States Mail,registered,return receipt requested,addressed as follows:
To CITY: To CONSULTANT:
City of Fort'Worth. National Service Research
Park&Recreation Department Attn:Andrea Thomas
Attn:Lori Gordon 2601 RRidgmar Plaza, Suite 2
200 Texas Street Fort Worth,TX 76116
Fort Worth,TX 76102-6314 Facsimilie:(817)326-6109
Facsimile:(817)392-5724
With copy to Fort Worth City'Attorney's Office at
same address
14. SOLICITATION OF EMPLOYEES.
Neither City nor Consultant shall,during the term of this Agreement and additionally for a period
of one year after its termination,solicit for employment or employ,whether as employee or independent.
contractor,any person who is or has been employed by the other during the term of this Agreement,without
the prior written consent of the person's employer.Notwithstanding the foregoing,this provision shall not
apply to an employee ofeither party who responds to a general solicitation of advertisement of employment
by either party.
15. GOVERNMENTAL POWERS.
i
It is understood and agreed that by execution of this enti City does not waive or surrender
any of its governmental powers or immunities. {
I
Profmional Servlcto A foir hik 1<ac&Assesstneat'
Page 6 of 16
I
16. NO WAIVER
The failure of City or Consultant to insist upon the performance of any term or provision of this
Agreement or to exercise any right granted herein shall not constitute a waiver of City's or Consultant's
respective right to insist upon appropriate performance or to assert any such right on any future occasion.
17. GOVERNING LAW/VENUE.
This Agreement shall be construed in accordance with the laws of the State of Texas.If any action,
whether real or asserted,at law or in equity, is brought pursuant to this Agreement,venue for such action
shall lie in state courts located in Tarrant County,Texas or the United States District Court for the Northern.
District of Texas,Fort Worth Division.
1.8. SEVERABILITY.
If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity,
legality and enforceability of the remaining provisions shall not in any way be affected or impaired.
19. FORCE MAJEURE.
City and Consultant shall exercise their best efforts to meet their respective duties and obligations
as set forth in this Agreement,but shall not be held liable for any delay or omission in performance due to
force majeure or other causes beyond their reasonable control, including, but not limited to,compliance
with any government law, ordinance or regulation, acts of God, acts of the public enemy, fires, strikes,
lockouts, natural disasters, wars,.riots, material or labor restrictions by any governmental authority,
transportation problems and/or any other similar causes.
20. HEADINGS NOT CONTROLLING.
Headings and titles used in this Agreement are for reference purposes only,shall not be deemed a
part of this Agreement,and are not intended to define or limit the scope of any provision of this.Agreement.
21. REVIEW OF COUNSEL.
The parties acknowledge that each party and its counsel,have reviewed and revised this Agreement
and that the normal rules of construction to the effect that any ambiguities are to be resolved against the
drafting party shall not be employed in the interpretation of this Agreement or Exhibits A,B,and C.
22. AMENDMENTS/MODIFICATIONS/EXTENSIONS.
No amendment,modification,or extension of this Agreement shall be binding upon a party hereto
unless set forth in a written instrument,which is executed by an authorized representative of each party.
23. ENTIRETY OF AGREEMENT.
i
This Agreement, including Exhibits A, B and C,contains the entire understanding and agreement
between City and Consultant,their assigns and successors in interest, as to the matters contained herein.
Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in
conflict with any provision of this Agreement.
Professional Services Agreement for Park Needs Assessment
Page 7 of 16
24. COUNTERPARTS.
This Agreement may be executed in one or more counterparts and each counterpart shall, for all
purposes, be deemed an original, but all such counterparts shall together constitute one and the same
instrument.
25. WARRANTY OF SERVICES.
Consultant warrants that its services will be of a high quality and conform to generally prevailing
industry standards.City must give written notice of any breach of this warranty within thirty(30)days from
the date that the services are completed. In such event, at Consultant's option, Consultant shall either(a)
usecommerciaUy reasonable efforts to re-perform the services in a manner that conforms with the warranty,
or(b)refund the fees paid by City to Consultant for the nonconforming services.
26. IWMGRATION NATIONALITY ACT.
Consultant shall verify the identity and employment eligibility of its employees who perform work
under this Agreement, including completing the Employment Eligibility Verification Form (I-9). Upon
request by City, Consultant shall provide City with copies of all 1-9 forms and supporting eligibility
documentation for each employee who performs work under this Agreement. Consultant shall adhere to.
all Federal and State laws as well as establish appropriate procedures and controls so that no services will
be performed by any Consultant employee who is not legally eligible to perform such services.
CONSULTANT SHALL INDEMNIFY CITY AND HOLD CITY HARMLESS FROM ANY
PENALTIES, LIABILITIES, OR LOSSES.DUE TO VIOLATIONS OF THIS PARAGRAPH BY
CONSULTANT, CONSULTANT'S EMPLOYEES, SUBCONTRACTORS, AGENTS, OR
LICENSEES. City, upon written notice to Consultant, shall have the right to immediately terminate this
Agreement for violations of this provision by Consultant.
27. OWNERSHIP OF WORK PRODUCT.
City shall be the sole and exclusive owner of all reports, work papers, procedures, guides, and
documentation, created, published, displayed, and/or produced in conjunction with the services provided
under this Agreement(collectively,"Work Product"). Further,City shall be the sole and exclusive owner
of all copyright, patent, trademark, trade secret and other proprietary rights in and to the Work Product.
Ownership of the Work Product shall inure to the benefit of City from the date of conception,creation or
fixation of the Work Product in a tangible medium of expression (whichever occurs first). Each
copyrightable aspect of the Work Product shall be considered a"work-made-for-hire"within the meaning
of the Copyright Act of 1976,-as amended.If and to the extent such Work Product,or any part thereof, is
not considered a "work-made-for-hire" within the meaning of the Copyright Act of 1976, as amended,
Consultant hereby expressly assigns to City all exclusive tight,title and interest in and to the.Work Product,.
and all copies thereof,and in and to the copyright,patent,trademark,trade secret,and all other proprietary
rights therein, that City may have or obtain, without further consideration, free from any claim, lien for
balance due,or rights of retention thereto on the part of City.
28. SIGNATURE AUTHORITY.
The person signing this Agreement hereby warrants that he/she has the legal authority to execute
this Agreement on behalf of the respective party,.and that such binding authority has been granted by proper
rr i servias Aveowwcfor P**,W6e4 AssessMe
Page 8-of 16
r
i
order,resolution,ordinance or other authorization of the entity.This Agreement and any amendment hereto,
may be executed by any authorized representative of Consultant whose name,title and signature is affixed
on the Verification of Signature Authority Form,, which is attached hereto as Exhibit "C". Each party is
fully entitled to rely on these warranties and representations in entering into this Agreement or any
amendment hereto.
29. CHANGE IN COMPANY NAME OR OWNERSHIP
Consultant shall notify City's Purchasing Manager, in writing,of a company name,ownership,or
address change for the purpose of maintaining updated City records. The president of Consultant or
authorized official must sign the letter. A letter indicating changes in a company name or ownership must
be accompanied with supporting legal documentation such as an updated W-9, docihneas filled with the
state indicating such change,copy of the board of director's resolution approving the action,or an executed
merger or acquisition agreement. Failure to provide the specified documentation may adversely impact
future invoice payments.
30. PROHIBITION ON CONTRACTING WITH COMPANIES THAT BOYCOTT ISRAEL
If Consultant has fewer than 1.0 employees or the Agreement is for less than$100,000,this section
does not apply. Consultant acknowledges that in accordance with Chapter 2270 of the Texas Government
Code, City is prohibited from entering into a contract with a company for goods or services unless the
contract contains a written verification from the company that it: (1)does not boycott Israel; and(2)will
not boycott Israel during the term of the contract. The terms "boycott Israel"and "company"shall have
the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this
Addendum, Consultant certifies that Consultant's signature provides written verification to City that
Consultant:(1)does not boycott Israel,and(2)will not boycott Israel during the term of the Agreement
IN WITNESS WHEREOF, the parties hereto have executed this Agreement in multiples this
day of August,2019.
(signature page follows)
Professional Services Agreement for Park Needs Assessment
Page 9 of 16
ACCEPTED AND AGREED:
CITY OF FORT WORTH:
CONTRACT COKPLIANCE MANAGER:
By signing I acknowledge that I am the person
responsible for the monitoring and administration of
By: 75�— Cook/-� this contract,including ensuring all.performance and
reporting requirements.
.Name:. , ernando Costa f
Title: Assistant City Manager
Date: 9 l2 11.9 'j�
Naime 1,o;1i4ordon
APPROVAL RECOMMENDED: Titlej P'laimirg Manager
Park€;& �ecreation Department
By: APPROVED AS TO FORM AND LEGALITY:
1 ame: David Creek
Title: Acting Director
Park&Recreation Department By: � ,'t�,•-�
Name: Matt
Murtiry-
ATTEST: Title: assistant City Attorney
CONTRACT Alf)THORMATION:
M&C: Not Applicable
l ame. Ma ;so, w °rr�'�',4, Form 1295:Not required
Title: City cteta y
CONSULTANT:
National Service Research ATTEST;
Name: Andrea Thomas Name:
Title: Owner - Title: (I
Date:
ORD
CITY SECRETARY
FT. WORTH,TX
Pi4ftssinnal ServIctas Agreemcttt for Perk Neiada Assc�ut
Page 1.0 of 16
i
EXHIBIT A
SCOPE OF SERVICES
The City of Fort Worth, with a current population of approximately 895,000 residents, has
requested a Needs Assessment Survey be conducted for the Park & Recreation Department
(PARD). The study will provide the City with input from citizens relevant to the City park and
recreation priorities.The input from citizens will assist City officials regarding where to maintain
and improve these City services.The survey purpose and design will align with the Department's
priorities and focus on service value and delivery.National Service Research(NSR)will utilize
proven best practices in survey design and data collection techniques to,perform all services as
requested by the City of Fort Worth within a cost effective,firm,fixed budget.
City Input/Meetings
NSR understands the importance of the PARD's staff input throughout the entire research
process, from discussions of initial project scope, survey instrument design, through final
reporting of results. NSR will encourage frequent two-way communication to ensure this input
is not only heard but clearly understood and acted upon. During the data collection period,NSR
will provide regular updates of completed surveys(online and mailed).
NSWs owner, Andrea Thomas, will meet with City staff a minimum of three (3)times during
the project to:
• Discuss project scope;
• Review and finalize proposed survey.instrutnent.and sampling process;
• Review final report; and
• Additional meetings as needed.
Instrument Design
The survey instrument will be designed with extensive input from the PARD staff incorporating
the department's vision along with the experience of NSR. After initial meetings/input from the
City,NSR will provide a draft of the survey for review by the PARD staff. Additional drafts will
be prepared incorporating changes, additions and/or deletions from the PARD staff. The final
version submitted will include information that is most beneficial and useful to the City. NSR
recommends the survey include:a brief introductory paragraph from the PARD Director that will
explain the survey, process, the importance of citizen participation, and how the results will be
utilized by the City.
Data Requirements
The survey instrument will be designed to provide at a minimum:
• Basic demographic profile of Fort Worth citizens;
• Citizen evaluations of various park and recreation services;
• Priority rankings for various facilities and services,
• How can the park and recreation services be improved/enhanced;
• Other key issues/concerns identified by PARD staff
Professional Services Agreement for Park Needs Assessment
.. — ._ —
• Comparison data to previous surveys(where applicable);and
• Other information identified by NSR/City staff that can be useful and relevant to the City.
Sampling g Procedures
NSR proposes a sampling procedure that provides opportunity for a majority of residents to
participate. NSR has utilized this two-pronged approach successfully for other municipalities
and it has provided not only statistically valid sample sizes but has also yielded a representative
sample of residents that mirrors the City's population demographically and geographically. Due
to the fact that up to half of citizens nationwide are dropping their telephone land lines, this
sampling procedure provides opportunities for residents to participate in the citizen survey
process in a cost and time efficient manner.
STEP ONE-NSR will develop and program an online survey for the PARD Needs Assessment
Survey, a link to which will be posted on the City's home page of the website. The survey
instrument will be developed with significant input froth the PARD staff.
NSR recommends the City of Fort Worth notify citizens about the survey as follows:
• Post online survey link to the City's website home FRONT page.
• Front page news article.(including the survey link) in all electronic communications
(purpose,importance of citizen input, uses of the results, etc.).
• Post the survey link along with a short message about the importance of citizen input and
participation to the City's Facebook, Twitter, and Cable television, water bill, HOA's,
and e-mail alerts to citizens who subscribe to any electronic/social.communication, etc.
Additionally the City can display posters about the survey (and provide paper copies in
English and Spanish)of the survey at Recreation Centers and other public places such as
the Library, City Hall, Golf Courses, etc.
• Press releases to various media sources from the City(one introductory release prior to
the survey mailing,one mid-way through the campaign and one during the final week of
data collection).
• Any other City communication to its residents such as announcements in the water bill
can also be included,
National Service Re-search will assist with article content for the above messaging if
requested
STEP TWO - Print and mail the survey to 20,000 residents utilizing an address listing to be
provided by the City subdivided by Park Planning District. NSR will select the sampling frame
to be proportionately distributed throughout the City(by Park Planning Districts The selected
sample frame will be presented to the PARD staff for review and approval.
An NSR business reply will be provided so residents do not have to pay postage to return the
survey. NSR will coordinate all mailing,printing and return mailing services outlined herein.
An introductory paragraph from the PARD Director introducing the survey and the process will
Prlr�,+S��`�t�A �tt for Fa�rk- Assess�snt
be included. Residents will have the option of completing the paper version or online version of
the survey.
The printed survey will be in English. The introduction only will be in Spanish with information
to take the survey online in Spanish,or call NSR offices to have a Spanish survey mailed to them.
Step One and Step Two will be conducted simultaneously so that the online survey will be posted
to the City's website when residents receive the mailed version as well as other media messages
regarding the availability of the online survey.
Any adult household member may complete the survey. All residents will be requested to
complete only one survey per household.
The online survey will be programmed so that only one IP address can be used to complete the
survey.
The goal of this sampling procedure is to yield a sample size of 120 completed surveys within
each of the five Park Planning Districts which will provide a 95% confidence level within a
margin of error of+/- 4.5%.
All returned completed mailed surveys will be computer tabulated and included with the online
completed surveys. NSR will have the capability to sort the data by those who complete the
survey via mail or online to determine if there are significant differences among these respondent
groups.
Data Collection
The data collection methods are outlined. in detail in the Sampling Procedures section of this
proposal. However, if certain demographic or geographic groups are underrepresented or the
minimum sample size of 600 is not reached, NSR will conduct telephone surveys with
households and/or online panel surveys to fulfill those gaps.
If any additional surveys need to be conducted by telephone, NSR professional, experienced
interviewers will conduct these interviews. All interviewers will be thoroughly briefed and
trained. Interviews will be conducted seven days per week at various times of the day. NSR
interviewers have from 10 years to 30 years of professional telephone interviewing experience.
Because of this high level of interviewer experience, higher than average response rates for
telephone surveys are realized. NSR's supervisor will verify up to 10% of each interviewer's
completed surveys to ensure quality and accuracy of data collected by calling back the designated
respondent to verify their responses. All interviewers will be closely supervised utilizing quality
verification methods as described above. The telephone sample listing will include age,ethnicity
and address so that the NSR interview team can pinpoint demographic and geographic
households to target for interviewing to fulfill any data gaps identified.
Professional Services Agreement for Park Needs Assessment
—Exhibit A Page 13 of16
4
1
x
Analysis and Final Report
NSR will prepare an analysis of the survey data, and will prepare and submit a written report
containing a detailed analysis of results utilizing text and color graphics. The final report will
provide a description of the sampling procedure methodology and confidence level of results.
Citizen attitudes and service priorities will be detailed and summarized. Most importantly, the
survey results will identify key priorities(in priority rank order)for the PARR within each Park
Planning District.
The study will include a report of all survey results by question, in Microsoft Word and
PowerPoim format. The report will be,provided to the PARR staff in an electronic format.
Detailed survey data will be provided in an electronic format. Printed copies of either the report
and/or detailed survey data will be provided if requested.
Andrea Thomas,owner of NSR, will be available to present the final results to PARD staff and
up to two(2)additional public meetings(Le.Park Board and a City-wide location).
i
i
t
4 8itmW�ees. t'&cum"too PwkNee&Assftmi iit
--P it A, Page 14 gf lb
EXHIBIT B
PRICE SCHEDULE
Tasks/Research Sampling Options Budget/Cost
Conduct all work tasks outlined herein and print and
snail 20,000 surveys to randomly selected households in
the City of Fort Worth(survey not to exceed 5 pages and $24,450
3.3 oz). Costs include printing full survey(in English
and Spanish introduction only),postage,return postage
Telephone surveys(if needed)cost per 100 completed $1,950*
surveys
Online Panel surveys(if needed) cost per 1.00 completed $2,350
surveys
Spanish Translation of survey(Spanish version of the
survey to be available at City facilities outlined in the $850
Sampling Procedures section of the Scope of Services
*Costs assume questionnaire does not exceed 40 to 50 questions in length or five(5)to ten(10)
minutes to complete by telephone.
Total: $29,600
Fees include up to three in person meetings for Andrea Thomas, owner of National Service
Research, to meet with City staff. National Service Research will invoice the City based upon
project progress as follows or as requested by the City:
Progress Payment#1 - Survey document approved, sample selection complete-25%
Progress Payment#2-Data collection complete-40%
Progress Payment#3 -Final Report complete- 35%
Professional Services Agreement for Park Needs Assessment
—Exhibit B Page 15 of 16
t
EXHIBIT C
VERIFICATION OF SIGNATURE AUTHORITY
National Service Research
Attn:Andrea Thomas
2601 Ridgmar Plaza,Suite 2
Fort Worth,TX 76.116
Execution of this Signature Verification Form("Form")hereby certifies that the following individuals
and/or positions have the authority to legally bind Consultant and to execute any agreement,amendment
or change order on behalf of Consultant. Such binding authority has been granted by proper order,
resolution,ordinance or other authorization of Consultant.City is fully entitled to rely on the warranty
and representation set forth in this Form in entering into any agreement nor amendment with Consultant.
Consultant will submit an updated'Form within ten(10)business days if there are any changes to the
signatory authority.City is entitled to rely on any current executed Form until it receives a revised Form
that has been properly executed by Consultant.
1. Name:4Bt,
Position.
Signature
i
2.. Name:
Position:
3. Name:
Position:
Name:
Signature of Owner
t ther Tito
Date: 10
Pw*g* -rlmr0cft Agreamem for Patk.Nft&A=ent
r...U.-L.r% r___ .1 ♦r.-