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Home My WebLink AboutIR 10320 INFORMAL REPORT TO CITY COUNCIL MEMBERSNo. 10320 September 17, 2019 To the Mayor and Members of the City Council Page 1 of 4 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT development activity within the City and the measures staff are using to improve the development process. Staff also generates a monthly report to keep the Council informed of the volume of and improving the delivery of plan review and permits. This activity report consists of metrics associated with building permits, infrastructure, stormwater development, and water development plan review. It provides updates on continuous development process improvement efforts. The monthly Development Activity report is attached for your use and information. August 2019 Highlights Building Permits In August 2019, 504 new single-family permits were issued compared to: o 417 new single-family permits issued in July 2019, up 21% o 567 new single-family permits issued in August 2018, down 11% In August 2019, 45 new commercial permits were issued compared to: o 80 new commercial permits issued in July 2019, down 44% o 76 new commercial permits issued in August 2018, down 41% Total commercial valuation (including remodels and additions) for August 2019 was $121 million compared to: o $221 million in July 2019, down 45% o $255 million in August 2018, down 53% Customer Service Overall customer service satisfaction was 78% Very Positive or Somewhat Positive for August 2019, down from 86% in July 2019. There was a 16% decrease in staff capacity for the period of August. Customers experienced longer wait times which contributed to the decrease in customer satisfaction. The department experienced staffing challenges such as three vacancies they are in the process of filling and have a few staff out on major medical leave during this time. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERSNo. 10320 September 17, 2019 To the Mayor and Members of the City Council Page 2 of 4 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT Chart A shows August survey responses Chart B shows August commercial vs residential survey responses ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERSNo. 10320 September 17, 2019 To the Mayor and Members of the City Council Page 3 of 4 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT A total of 100% of our customers surveyed thought that our Inspections team was extremely helpful or very helpful in August 2019 compared to 89% in July 2019. X-Team Building Plan Review As of August 31, 2019, there are 33 pending X-Team building permits. Building Plan Review On September 10, 2019, building code plan review times for first review were as follows: Commercial Plans Actual 7 days Goal 7 days Residential Plans Actual 6 days Goal 7 days All departmental review times for first review were as follows: Commercial Plans 11 days Residential Plans 14 days There was a decrease in commercial permitting volume during this period, however, customers experience slightly longer review times. The commercial plans that were reviewed in the month of August were more complex than the plans that are typically submitted. Additionally, the department experienced staffing challenges due to vacancies and previous staffing schedules. The department has recently hired a plans examiner that will alleviate the longer review times in the future. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERSNo. 10320 September 17, 2019 To the Mayor and Members of the City Council Page 4 of 4 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT Infrastructure Plan Review Infrastructure Plan Review Center (IPRC) reviewed 86% of the plans submitted within the 14-day goal timeframe in August 2019. IPRC 14-day plan review goal decreased compared to 93% in July 2019. Due to the H.B. 3167, IPRC is in the process of modifying their in-house process and adjusting the Accela workflow for reviewing construction plans to adhere to the new state law changes that went into effect September 1, 2019. The S\[Cube\] contract was extended to December 31, 2019 and the scope of work was expanded to include revisions to the workflow, reports, and notifications as result of H.B. 3167 that went into effect on September 1, 2019. IPRC records were taken off the Accela Citizen Access online system temporarily as staff works through H.B. 3167 requirements. Staff will continue to work with the S\[Cube\] to test revisions to modify the workflow, reports, and notifications. Development Process Improvements Commercial Permitting Lean Review: The Executive Management and DAC subcommittee members of the NCBP process improvement project team met on August 7th to discuss the controls and implementation phase of the process improvement exercise. Allison Gray will be managing the recommendations from the report. The Performance Office committed to overseeing the implementation phase to ensure it stays on track. Please contact Randle Harwood, Planning and Development Director, at 817-392-6101 or Randle.Harwood@fortworthtexas.gov if you have any questions, concerns or comments. David Cooke City Manager ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS Efwfmpqnfou! Bdujwjuz!Sfqpsu BVHVTU!312: CVJMEJOH!QFSNJUT!////////////////////////////////////////////////////3.8 JOTJEF!UIJT!FEJUJPO JOGSBTUSVDUVSF!////////////////////////////////////////////////////9.22 TUPSNXBUFS!////////////////////////////////////////////////////////23.24 XBUFS//////////////////////////////////////////////////////////////////////////////25 EFWFMPQNFOU!QSPDFTT!JNQSPWFNFOUT!////////26 CVJMEJOH!QFSNJUT Ofx!Tjohmf!Gbnjmz!Qfsnjut Ofx!Dpnnfsdjbm!Qfsnjut Efwfmpqnfou!Bdujwjuz!Sfqpsu!3 CVJMEJOH!QFSNJUT Cvjmejoh!Qfsnju!Dpnqbsjtpo Upubm!Dpnnfsdjbm!Wbmvbujpo Efwfmpqnfou!Bdujwjuz!Sfqpsu!4 CVJMEJOH!QFSNJUT Ofx!Dpnnfsdjbm!Wbmvbujpo Npouimz!Wbmvbujpo!Dpnqbsjtpo DifferencePrev.Difference Y-Y CY18 vs CY19 CategoryCurrent MonthPrev. Month M-MYear % Aug '19Jul '19%Aug '18Aug '19 vs Aug '18Jan - Dec 2018Jan- Aug 2019 New SF 87-6357193473 504417567 61% Permits21%-11% New SF $6,625,697-$6,198,135$970,351,567 $637,444,910 $92,117,540 $85,491,843 $98,315,675 66% Value8%-6% New Comm -35-31895708 458076 79% Permits-44%-41% New Comm -$121,754,763-$113,964,826$1,910,313,426 $1,197,924,342 $40,201,549 $161,956,312 $154,166,375 63% Value-75%-74% Efwfmpqnfou!Bdujwjuz!Sfqpsu!5 CVJMEJOH!QFSNJUT Mbshf!Dpnnfsdjbm!Qspkfdut August Large Commercial Projects AddressProject NameWork DescValuation 5611!MJLF!XBZGUX.3!G27!HFO5SFOPWBUJPO!PG!EBUB!DFOUFS!UP!JODMVEF!NFQ!BOE!HFOFSBUPST%39-111-111! 8711!XJMM!SPHFST!CMWECFO!F-!LFJUI!GPPETESZ!TUPSBHF!XBSFIPVTF!FYQBOTJPO0!BEEJUJPO%27-918-76:! :871!CMVF!NPVOE!SE!CMEH!B!'!CBMM!TUPSBHF!BMMJBODFOFX!NVMUJ.TUPSZ!TFMG!TUPSBHF%22-:37-173! 7312!TPVUI!GXZBMDPO!.!OPWBSUJT!HEE!MBCSFNPEFM!PGGJDF!TQBDF!JO!FYJTUJOH!CVJMEJOH%:-111-111! 4411!CBTTXPPE!CMWEBMM!TUPSBHF!TBOETIFMMOFX!TFMG!TUPSBHF!GBDJMJUZ%8-76:-111! 6524!TJFSSB!TQSJOHT!MOTUVEJP!NPWJF!HSJMM.!DIJTPMN!USBJM!SBODIOFX!23!TDSFFO!NPWJF!UIFBUSF!%7-611-111! 2161!CSJEHFXPPE!ESGXJTE!.!JOOPWBUJPO!DFOUFS!QIBTF!JJSFNPEFM!GSPN!SFUBJM!UP!USBJOJOH!BOE!EBUB!DFOUFS%6-811-111! SFNPEFM!BMM!CBUISPPNT!BOE!HVFTUSPPNT!BOE!SFTUVSBOU!UP! 926!NBJO!TUIJMUPO!GPSU!XPSUI%5-934-115! JODMVEF!OFX!CBS!BOE!EBUB!DFOUFS JOTUBMM!TUSVDUVSBM!TUFFM!UP!TVQQPSU!DPPMJOH!UPXFST<!UP!CF! 2227!IPVTUPO!TUBU'U!FEJTPO!CVJMEJOH%4-111-111! TFU!PO!SPPG!UPQ!PG!CVJMEJOH DBGFUFSJB!FYQBOTJPO!UP!FYJTUJOH!PGGJDF!CVJMEJOH<!UP!JODMVEF! 25911!GSZF!SEKQ!NPSHBO%3-611-111! LJUDIFO FYUFSJPS!GBDBEF!SFNPEFM0SFNPWF!BOE!SFQMBDF!TUVDDP!'! 612!TBNVFMT!BWFSFDPOTUSVDUJPO!FYQFSUT%3-511-111! TUPOF0SFQMBDF!SPPG0BEEJOH!USBGGJD!DPBUJOH!UP!QPPM!EFDL 2:13!XJOETPS!QMTPVUI!DFOUSBM!NPC!TIFMMOFX!TIFMM!CVJMEJOH!XJMM!IPVTF!GVUVSF!NFEJDBM!PGGJDFT%3-471-111! 444!UISPDLNPSUPO!TUTVOEBODF!XFTU!JOUFSJPS!EFNPMJUJPOJOUFSJPS!POMZ!EFNPMJUJPO!PO!23!TUPSZ!BQBSUNFOU!CVJMEJOH%3-361-111! 26412!OPSUI!GXZCPNCBSEJFSGJOJTI!PVU!PG!PGGJDF0!XBSFIPVTF0!BTTFNCMZ!JO!FYJTUJOH!TIFMM%2-811-111! 888!NBJO!TU-!TVJUF!$!3811NDEPOBME!TBOEFSTSFNPEFM!PGGJDF!TQBDF!JO!FYJTUJOH!CVJMEJOH%2-431-111! 2751!BMUBNFTB!CMWEJEFB!TDIPPM!GPVOEBUJPO!POMZ!GPS!OFX!L.9UI!HSBEF!TDIPPM%2-411-111! DPNNFSDJBM!SPPG!SFQMBDFNFOU!UP!NPEJGJFE!SPPGJOH!TZTUFN! 7312!TPVUI!GXZFNQJSF!SPPGJOH%2-2:1-717! BOE!FOFSHZ!DPEF!DPNQMJBOU!JOTVMBUJPO DPNQMFUF!SFOPWBUJPO!PG!FYJTUJOH!3!TUPSZ!!SFTJEFOUJBM! 611!UISPDLNPSUPO!TU!4712!DPOEP!VOJUT%2-236-111! DPOEP!VOJU Efwfmpqnfou!Bdujwjuz!Sfqpsu!6 CVJMEJOH!QFSNJUT DZ!2:!R3!Ofx!Dpnnfsdjbm!Qfsnjut!Ifbu!Nbq Legend CY 19 Q 2 New Commercial Permits Per Sq Mile 0 - 1 1 - 2 2 - 3 3 - 4 New Com. Building Permits Efwfmpqnfou!Bdujwjuz!Sfqpsu!7 CVJMEJOH!QFSNJUT DZ!2:!R3!Ofx!Sftjefoujbm!Qfsnjut!Ifbu!Nbq Legend CY 19 Q 2 New Residential Permits Per Sq Mile 0 - 5 5 - 10 10 - 15 15 - 20 20 - 25 New Res. Building Permits Efwfmpqnfou!Bdujwjuz!Sfqpsu!8 JOGSBTUSVDUVSF! JQSD!Pwfswjfx 201720182019 IPRC Overview Report2016 Cycle Complete52525236 Total Projects157170148121 Avg. Project Total Per Cycle3.023.272.853.36 Total Accepted Projects13815613981 Plan Rev. & Ret w/n 14 days 93%95%98%91% *All data is in calendar year JQSD!Rvbsufsmz!Efubjmt Q4 2018Q1 2019Q2 2019Q3 2019 Cycles13131310 Total Projects35384538 Avg. Projects Total Per Cycle2.702.923.463.80 Total Avg. Accepted Projects Per Cycle2.152.082.312.30 Plan Rev. & Ret w/n 14 days100%97%87%90% *All data is in calendar year Efwfmpqnfou!Bdujwjuz!Sfqpsu!9 JOGSBTUSVDUVSF! DGB!Qspkfdu!Pwfswjfx Qvcmjd!Jogsbtusvduvsf!Sftjefoujbm!Qspkfdut Efwfmpqnfou!Bdujwjuz!Sfqpsu!: JOGSBTUSVDUVSF! Qvcmjd!Jogsbtusvduvsf!Dpnnfsdjbm!Qspkfdut Qvcmjd!Jogsbtusvduvsf!Joevtusjbm!Qspkfdut Efwfmpqnfou!Bdujwjuz!Sfqpsu!21 JOGSBTUSVDUVSF! Qvcmjd!Jogsbtusvduvsf!Nvmuj.Gbnjmz!Qspkfdut Qvcmjd!Jogsbtusvduvsf!Jotujuvujpobm!Qspkfdut Efwfmpqnfou!Bdujwjuz!Sfqpsu!22 TUPSNXBUFS Tupsnxbufs!Sfwjfx!Qfsgpsnbodf Stormwater Review PerformanceCY '18CY '19Aug '19 6.1 Avg. Review Time (days)8.17.4 136 Num. Review Completed 1,6931,115 100.0 % completed in 10 business days or less85.190.5 2.7 Avg. PiSWM Review Iterations (City)2.22.5 2.7 Avg. FiSWM Review Iterations (City)3.03.2 4.3 Avg. IPRC Review Iterations (City)3.13.2 5.0 Overall Customer Satisfaction Rating (1-5 scale)4.64.5 4 Num. of Surveys Taken3244 Ofx!Tupsnxbufs!Tvcnjttjpot 80 70 60 50 40 30 20 10 0 JanFebMarAprMayJunJulAugSepOctNovDec 2018 414254487671424847546542 2019 4238574820384543 All data is in calendar year Efwfmpqnfou!Bdujwjuz!Sfqpsu!23 TUPSNXBUFS Tupsnxbufs!Qjqfmjof!Tobqtipu 350 300 250 200 150 100 50 0 Reviews in processReviews with City Mar '19 28758 Apr '19 29860 May '19 30759 Jun '19 28338 Jul '19 27841 Aug '19 28247 140.0 120.0 100.0 80.0 60.0 40.0 20.0 0.0 Avg. age of Reviews with CityAvg. age of Reviews with Developer (Days)(Days) Mar '19 3.6104.7 Apr '19 4.6112.7 May '19 4.8115.3 Jun '19 4.399.2 Jul '19 5.9113.5 Aug '19 7.0122.9 Efwfmpqnfou!Bdujwjuz!Sfqpsu!24 XBUFS Ofxmz!Tvcnjuufe!Xbufs0Tfxfs!Tuvejft WaterApr '19May '19Jun '19Jul '19Aug '19 Newly Submitted Water Studies1157115 Water Studies Approved *853810 Total Submittals & Resubmittals15961920 Avg. Water Study Cycle1.91.82.02.42.0 SewerApr '19May '19Jun '19Jul '19Aug '19 Newly Submitted Sewer Studies94884 Sewer Studies Approved *86485 Total Submittals & Resubmittals141151610 Avg. Sewer Study Cycle1.81.81.32.02.0 * A study can be submitted multiple times prior to the reported month before being approved Tvcnjuufe!Xbufs0Tfxfs!Tuvejft WaterApr '19May '19Jun '19Jul '19Aug '19 Water Study Reviews in Process5610127 Water Study Reviews in Process with City02473 Water Study Reviews in Process with Owner54654 Avg. Water Study Reviews in Process with City (Days)4.65.09.315.615.6 Avg. Water Study Review in Process with Owner (Days)1.13.01.030.17.3 SewerApr '19May '19Jun '19Jul '19Aug '19 Sewer Study Reviews in Process65987 Sewer Study Reviews in Process with City02352 Sewer Study Reviews in Process with Owner63635 Avg. Sewer Study Reviews in Process with City (Days)4.56.511.314.517.4 Avg. Sewer Study Review in Process with Owner (Days)1.026.01.026.55.6 Efwfmpqnfou!Bdujwjuz!Sfqpsu!25 EFWFMPQNFOU!QSPDFTT!JNQSPWFNFOUT Active Development Process Improvements As of August 2019 Accela Automation/Website/Technology Improvements (1 in progress) Task Department/Staff Assigned Status The contract was amended to extend the term to December 31, 2019 and to expand the scope of the work to include revisions to the workflow, reports, and notifications to address H.B. 3167. The IPRC Create shared database for CFAs, IPRC, inspections and workflow and notifications were revised on August P&D, TPW, ITS closeout for developer-led infrastructure projects.29, 2019. On August 30, 2019, platting notifications were revised. The IPRC and platting records were taken off the Accela Citizen Access online system temporarily while staff works through the H. B. 3167 requirements. Subdivision Ordinance (1 in progress) Task Department/Staff Assigned Status Interdepartmental Staff and the DAC sub-committee will P&D - D.J. Harrell, Arty Wheaton-Rodriguez & Mary Elliot Staff continues to analyze H.B. 3167 and its full discuss developing guidelines for infill development and impact on Fort Worth's development process. update Subdivision Ordinance standards Permitting Review (1 in progress) Task Department/Staff Assigned Status The Executive Management and DAC subcommittee members of the NCBP process improvement project team met on August 7th to Complete lean process evaluation for commercial P&D - Allison Gray, Rochell Thompson, D.J. Harrell, Douglas discuss the controls and implementation phase. building permits.BaileyAllsion Gray will be managing the recommendations from the report. The Performance Office committed to overseeing the implementation phase to ensure it stays on track. Water & Sewer Department (1 in progress) Task Department/Staff Assigned Status Completed lean process improvement evaluation for The Water Department is still in conversations with misc. projects. After discussing results with the City's IT Department regarding the feasibility Water Dept. - Sheree Collins, Martin Phillips & Tim Schwartz management, the process improvement has been of utilizing Accela for miscellaneous projects. We expanded to include payment process for misc. projects. will keep DAC updated as we progress. 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