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HomeMy WebLinkAboutContract 36789 CITY SECRETARY CONTRACT NO. PROFESSIONAL SERVICES AGREEMENT This PROFESSIONAL SERVICES AGREEMENT ("Agreement") is made and entered into by and between the CITY OF FORT WORTH (the "City"), a home rule municipal corporation situated in portions of Tarrant, Denton and Wise Counties, Texas, acting by and through Karen L. Montgomery, its duly authorized Assistant City Manager, and SIGNATURE TECHNOLOGY GROUP INC. ("STG"), an Arizona Corporation and acting by and through Phil Woudenberg, its duly authorized Vice President Sales and Marketing. 1. SCOPE OF SERVICES. STG hereby agrees to provide the City with professional consulting services for the purpose of providing mainframe peripheral equipment maintenance, repairs and parts. Attached hereto and incorporated for all purposes incident to this Agreement is Exhibit "A," Statement of Work, more specifically describing the services to be provided hereunder. 2. TERM. The initial term ("Term") of this Agreement shall begin on the date last executed by all parties ("Effective Date") and be effective for a period of one (1) year ("Initial Term"), unless terminated earlier in accordance with any applicable provision set forth herein. The City shall have the option to renew this Agreement for four(4) consecutive one-year periods. 3. COMPENSATION. The City shall pay STG in accordance with the provisions of this Agreement as specified in Exhibit "B," Pricing and Payment Schedule, which is attached hereto and made a part of this agreement for all purposes. STG shall not perform any additional services for the City not specified by this Agreement unless the City requests and approves in writing the additional costs for such services. The City shall not be liable for any additional expenses of STG not specified by this Agreement unless the City first approves such expenses in writing. 4. TERMINATION. 4.1. Written Notice. The City or STG may terminate this Agreement at any time and for any reason by providing the other party with 30 days written notice of termination. 4.2 Non-appropriation of Funds. In the event no funds or insufficient funds are appropriated by the City in any fiscal period for any payments due hereunder, City will notify STG of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to the City of any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds shall have been appropriated. 4.3 Duties and Obligations of the Parties. In the event that this Agreement is terminated prior to the Expiration Date, the City shall pay STG for services actually rendered up to the effective date of termination and STG shall continue to provide the City with services req..uested Eby the City and in accordance with this Agreement up to the effective date ofterminatiart;>'h."' jig B �� Professional Services Agreement qq lI y��eg STG, Inc. 0 uG�1 Page t of 12 _ 03-- 1 7-08 A09 ; ati 1 iV 5. DISCLOSURE OF CONFLICTS AND CONFIDENTIAL INFORMATION. STG hereby warrants to the City that STG has made full disclosure in writing of any existing or potential conflicts of interest related to STG's services under this Agreement. In the event that any conflicts of interest arise after the Effective Date of this Agreement, STG hereby agrees immediately to make full disclosure to the City in writing. STG, for itself and its officers, agents and employees, further agrees that it shall treat all information provided to it by the City as confidential and shall not disclose any such information to a third party without the prior written approval of the City. STG shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in any way. STG shall notify the City immediately if the security or integrity of any City information has been compromised or is believed to have been compromised. 6. RIGHT TO AUDIT. STG agrees that the City shall, until the expiration of three (3) years after final payment under this contract, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records of the STG involving transactions relating to this Contract at no additional cost to the City. STG agrees that the City shall have access during normal working hours to all necessary STG facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. The City shall give STG reasonable advance notice of intended audits. STG further agrees to include in all its subcontractor agreements hereunder a provision to the effect that the subcontractor agrees that the City shall, until expiration of three (3) years after final payment of the subcontract, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records of such subcontractor involving transactions related to the subcontract, and further that City shall have access during normal working hours to all subcontractor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this paragraph. City shall give subcontractor reasonable notice of intended audits. 7. INDEPENDENT CONTRACTOR. It is expressly understood and agreed that STG shall operate as an independent contractor as to all rights and privileges granted herein, and not as agent, representative or employee of the City. Subject to and in accordance with the conditions and provisions of this Agreement, STG shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, contractors and subcontractors. STG acknowledges that the doctrine of respondeat superior shall not apply as between the City, its officers, agents, servants and employees, and STG, its officers, agents, employees, servants, contractors and subcontractors. STG further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between City and STG. 8. LIABILITY AND INDEMNIFICATION. STG SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE ANDIOR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSIONS), MALFEASANCE OR INTENTIONAL MISCONDUCT OF STG, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. STG COVENANTS AND AGREES TO, AND DOES --H REBY, INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY, ITS OFFICERS, AGJcN;[ 5 RVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS OR LAWSUIT ,,f?, 1R EITHER PROPERTY DAMAGE Professional Services Agreement P', �LL STG, Inc. Page 2 of 12 OR LOSS {INCLUDING ALLEGED DAMAGE OR LOSS TO STG'S BUSINESS AND ANY RESULTING LOST PROFITS) ANDIOR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OR MALFEASANCE OF STG, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. 9. ASSIGNMENT AND SUBCONTRACTING. STG shall not assign or subcontract any of its duties, obligations or rights under this Agreement without the prior written consent of the City. If the City grants consent to an assignment, the assignee shall execute a written agreement with the City and the STG under which the assignee agrees to be bound by the duties and obligations of STG under this Agreement. The STG and Assignee shall be jointly liable for all obligations under this Agreement prior to the assignment. If the City grants consent to a subcontract, the subcontractor shall execute a written agreement with the STG referencing this Agreement under which the subcontractor shall agree to be bound by the duties and obligations of the STG under this Agreement as such duties and obligations may apply. The STG shall provide the City with a fully executed copy of any such subcontract. 10. INSURANCE. STG shall provide the City with certificate(s) of insurance documenting policies of the following minimum coverage limits that are to be in effect prior to commencement of any work pursuant to this Agreement: 10.1 Coverage and Limits (a) Commercial General Liability $1,000,000 Each Occurrence $1,000,000 Aggregate (b) Automobile Liability $1,000,000 Each accident on a combined single limit basis or $250,000 Bodily injury per person $500,000 Bodily injury per person per occurrence $100,000 Property damage Coverage shall be on any vehicle used by the STG, its employees, agents, representatives in the course of the providing services under this Agreement. "Any vehicle" shall be any vehicle owned, hired and non-owned (c) Worker's Compensation Statutory limits Employer's liability $100,000 Each accident/occurrence $100,000 Disease - per each employee $500,000 Disease - policy limit This coverage may be written as follows: Workers' Compensation and Employers' Liability coverage with limits consistent with statutory benefits outlined in the Texas workers' Compensation Act (Art. 8308 — 1.01 et seq. Tex. Rev. Civ. Stat.) and minimum policy limits for Employers' Liability of$100,000 each accident/occurrence, $500,000 bodily injury dlsease_apoticy limit and $100,000 per disease per employee . ,l Professional Services Agreement STG, Ina g Page 3 of 12 - �- (d) Technology Liability (Errors & Omissions) $1,000.000 Each Claim Limit $1,000,000 Aggregate Limit Technology coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, or a separate policy specific to Technology E&O. Either is acceptable if coverage meets all other requirements. Coverage shall be claims-made, and maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance shall be submitted to the City to evidence coverage. 10.2 Certificates. Certificates of Insurance evidencing that the STG has obtained all required insurance shall be delivered to the City prior to STG proceeding with any work pursuant to this Agreement. All policies shall be endorsed to name the City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials, agent, and volunteers in respect to the contracted services. Any failure on the part of the City to request required insurance documentation shall not constitute a waiver of the insurance requirement. A minimum of thirty (30) days notice of cancellation or reduction in limits of coverage shall be provided to the City. Ten (10) days notice shall be acceptable in the event of non-payment of premium. Such terms shall be endorsed onto STG's insurance policies. Notice shall be sent to the Risk Manager, City of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City Attorney at the same address. 11. COMPLIANCE WITH LAWS ORDINANCES RULES AND REGULATIONS. STG agrees to comply with all applicable federal, state and local laws, ordinances, rules and regulations. If the City notifies STG of any violation of such laws, ordinances, rules or regulations, STG shall immediately desist from and correct the violation. 12. NON-DISCRIMINATION COVENANT. STG, for itself, its personal representatives, assigns, subcontractors and successors in interest, as part of the consideration herein, agrees that in the performance of STG's duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. If any claim arises from an alleged violation of this non-discrimination covenant by STG. Its personal representatives, assigns, subcontractors or successors in interest, STG agrees to assume such liability and to indemnify and defend the City and hold the City harmless from such claim. 13. NOTICES. Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand-delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or (3) received by the other party by United States Mail, registered, return receipt requested, addressed as follows: Professional Services Agreement x g STG, Inc. '�!i+fl�.�V tl� Page 4 of 12 . •��'" �� G e To The CITY: To STG Corporate Offices: City of Fort WorthliT Solutions Signature Technology Group, Inc. 1000 Throckmorton 2424 West Desert Cove Ave. Fort Worth TX 76102-6311 Phoenix, AZ 85029 Facsimile: (817) 392-8654 Facsimile: (602) 470-1112 14, SOLICITATION OF EMPLOYEES. Neither the City nor STG shall, during the term of this agreement and additionally for a period of one year after its termination, solicit for employment or employ, whether as employee or independent contractor, any person who is or has been employed by the other during the term of this agreement, without the prior written consent of the person's employer. 15. GOVERNMENTAL POWERS. It is understood and agreed that by execution of this Agreement, the City does not waive or surrender any of its governmental powers. 16. NO WAIVER. The failure of the City or STG to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of the City's or STG's respective right to insist upon appropriate performance or to assert any such right on any future occasion. 17. GOVERNING LAW 1 VENUE. This Agreement shall be construed in accordance with the internal laws of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought on the basis of this Agreement, venue for such action shall lie in state courts located in Tarrant County, Texas or the United States District Court for the Northern District of Texas, Fort Worth Division. 18. SEVERABILITY. If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 19. FORCE MAJEURE. The City and STG shall exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement, but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control (force majeure), including, but not limited to, compliance with any government law, ordinance or regulation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor restrictions by any governmental authority, transportation problems and/or any other similar causes. 20. HEADINGS NOT CONTROLLING. Headings and titles used in this Agreement are for reference purposes only and shall not be deemed a part of this Agreement. zi Professional Services Agreement v�Y WC01Elxl'pPV STG, Inc. Page 5 of 12 f � J l 21. REVIEW OF COUNSEL. The parties acknowledge that each party and its counsel have reviewed and revised this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or exhibits hereto. 22. AMENDMENTS 1 MODIFICATIONS I EXTENSTIONS. No extension, modification or amendment of this Agreement shall be binding upon a party hereto unless such extension, modification, or amendment is set forth in a written instrument, which is executed by an authorized representative and delivered on behalf of such party. 23. ENTIRETY OF AGREEMENT. This Agreement, including the schedule of exhibits attached hereto and any documents incorporated herein by reference, contains the entire understanding and agreement between the City and STG, their assigns and successors in interest, as to the matters contained herein. Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. 24. SIGNATURE AUTHORITY The person signing this agreement hereby warrants that he/she has the legal authority to execute this agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. The other party is fully entitled to rely on this warranty and representation in entering into this Agreement. [SIGNATURE PAGE FOLLOWS] Professional Services AgreementSTG, Inc, -L 'k Ih{#f Page 6 of 12 'i; t-u!l�l i EX. IN WITNESS WHEREOF, the parties hereto have executed this Agreement in multiples this I I uay of MCu,t.j, _, 200_K. CITY OF FORT WORTH: SIGNATURE TECHNOLOGY GROUP, INC.: By,41 - 1,t ✓ ,d l c By: Gu Karen L. Montgomery Name: Aillp Woudenberg Assistantt city Manager/CFO Title: �// Vice President, Sales & Marketing Dater _ Date: 3/3/2008 ATTEST: ATT T: By: By: Marty Hendri City Secretary APPROVED AS TO FORM AND LEGALITY: By: t Maleshia B. Farmer Assistant City Attorney CONTRACT AUTHORIZATION: M&C:C-22680 Date Approved: February 26, 2008 1i 71' li=:� r. L�VL iawy � --li VEX Professional Services Agreement STG, inc. Page 7 of 12 EXHIBIT A STATEMENT OF WORK A. SERVICE LEVEL AGREEMENT STG will support the following SLA's. 1. Technician or dispatcher shall respond by telephone within 15 minutes to the customer to complete over the phone troubleshooting. 2. Remote Diagnostics support for those systems and components that have this capability must be capable of analyzing hardware failures down to the level of identifying the failing replaceable unit and then dispatching a service technician to effect appropriate repairs. 3. Technician shall arrive on-site within 2 hours from the time of receiving the customer's call if they were unable to troubleshoot and correct the problem or malfunction over the phone. 4. Certain priority one calls require vendor on site response within one hour, including, but not limited to *priority equipment listed in the Schedule A. Equipment to be maintained as noted but as well City emergencies. 5. If Technician is not able to diagnose and repair the malfunction within the first two (2) hours after their arrival, a next level technician must be made available. The next level technician shall arrive and begin repair within three (3) hours of the arrival of the first technician at the trouble site. 6. If the problem or malfunction has not been corrected within four (4) hours of the original technician at the trouble site, a loaner shall be provided and installed within six (6) hours from original call. Additionally, STG agrees to provide the following: 7. STG is fully aware of the critical availability requirements of the City's system contained in Schedule A and will provide On-site services on an "on-call" basis. 8. STG has verified that parts sources and advanced technical support will be available for the term of the Service Agreement. 9. All parts used shall be new or equivalent to new OEM parts. 10. STG will furnish all labor, loaners, parts, tools, materials, equipment, replacement and repair parts, transportation 1 travel, supervision and any other items necessary to maintain/repair the equipment. 11. STG will maintain stocks of critical spare parts on site at the Designated Locations as well as our local and regional parts depots. Additional parts are available overnight or counter to counter from various STG stocking locations. 12. Repairs and services shall be accomplished on-site or remotely after notification that equipment is inoperative or that installation of hardware upgrades, cleaninglpreventive maintenance, relocation, or setup of the system is requested. 13. STG engineers assigned will be certified, trained, and experienced in providing service on like equipment, the City will have the opportunity to interview all candidates upon re.quesl— 14. STG will perform the Services listed above for the Term of the contract. r r �V,1 f: CON'Mli Professional Services Agreement STG, Inc. U l u Page 1 of 12 15. STG T&M Labor rate is $150.00 Hour 16. Additional "like" devices as those listed in Schedule A may be added at contracted price, additional equipment will be quoted on as needed basis. B. WARRANTY/OUT OF WARRANTYILOANER STG services for warranty/non-warranty devices will include all parts and labor. If in six hours STG is unable to repair a device a loaner of exact functionality will be provided by STG at no charge until the contracted device is restored. C. DISPOSAL OF EQUIPMENT STG will dispose of devices that have been EOL at no additional charge to the City of Fort Worth. D. CUSTOMER SERVICE: STG will provide the City of Fort Worth a web based tool to initiate and monitor all service calls. 1. Quality Assurance STG Quality Management Policy is designed to provide the highest quality service in a timely manner to ensure the success of the customer and their customers. To achieve this goal STG has a Quality Management System in place where STG has defined and documented operational processes and procedures within all functional areas of STG business. Quality Management System incorporates the best practices from quality methodologies incorporated in ISO, Deming, and ITIL. STG quality process and procedures are a result of providing high quality, timely service to customers. STG has defined processes are in place. Processes are reviewed on a regular basis to continuously provide the most responsive service to the customer. STG Quality Plan includes defined processes and procedures as outlined below. For each of these areas STG has identified a system owner to oversee the process and make suggestions and improvement, as business requires. STG management team reviews all process improvements and is committed to continuously improving the quality of the services that STG provides. 2. Service Delivery Model STG Service Delivery Model encompasses a documented and defined process for starting up new accounts, meeting with the customer, reviewing SLAs, parts planning and spare parts restocking. STG continuously implements best practices into STG Service Delivery Model. STG has reviewed and improved processes associated with all open service calls in the system. Service calls are monitored real time and twice daily by STG executive management to ensure the quickest repair time possible. STG will work closely with the customer to resolve repair issues in a timely manner and to assist in maintaining a "Zero Outage" requirement. STG's Service Delivery Model has been defined as a process management framework where ISO, Deming, and ITIL concepts such as focusing on improvement, increasing quality of service and improving customer satisfaction have been incorporated. 3. Service Order Monitoring and Rapid Escalation STG management team is aware of all service activity 24 x 7. The STG management and operational personnel shall meet twice a day to review every open service call within the company. Weekend calls are monitored and all Severity 1 and others when required are escalated to Operations Directors who coordinate all field and support activity. All calls yare assigned a Level (1-3). All City personnel are supplied with the 24x7 cpg`tact'inforr a ip f r STG management. STG maintains a flat corporate organization, where�t an,� me'iat,Wlbt r or Service level manager can be contacted directly. ��ti al 11 Professional Services Agreement STG, Inc. Page 2 of 12 4. Service Delivery STG's service delivery is customer driven. All open service calls are review twice a day by the STG management team. STG shall support all SLA requirements in a technically and operationally productive manner. Whether the SLA is 24x7x4 or 9x5 NBD, STG will alter processes to conform to the SLA. All service calls are reviewed daily to ensure all calls meet the defined SLA. STG currently achieves SLA accordance levels of over 98% on a continual basis. Program to Reduce Mean Time to Repair (MTTR) As a result of continuously improving on the service, STG will provide the following: Skilled and competent field engineers A complete on-site inventory of fully tested, installation ready spare parts :• An extensive inventory of backup spare parts ❖ A centrally controlled and monitored quality assurance program ❖ Extensive state-of-the-art maintenance tools E. TRAINING STG employees, their peers, and management evaluate employee performance on a regular basis. All STG employees shall have specific training plan. STG shall provide online, third party and Original Equipment Manufacturer (OEM) training to all their employees. STG focus is to continuously provide training to all employees. STG also follows a system of periodic job rotation for it's' personnel. STG has experienced significant improvement in service quality, employee moral, and problem solving skills by exposing staff to a broad spectrum of the maintenance service business. F. ESCALATION PROCEDURES STG procedure is to escalate any non-remedied Priority 1 situation that affects system performance on a two (2) hour basis after the initial maintenance attempt. Each subsequent escalation step occurs after a two (2) hour time period has elapsed without the problem being resolved. If the cause of a malfunction is not determined within two (2) hours after repairs begin, the site field engineer notifies his manager and a specialist level engineer (Second Level Technical Support) will be assigned to assist the site engineer. If after an additional four(4) hours, time has elapsed and the problem is still not resolved, a senior specialist (third level technical support)will be assigned to assist. A "RED ALERT" situation demands the attention of all STG resources necessary to solve the problem in the most efficient manner. This may include replacing the failing unit with an installation ready major unit. The major unit will be supplied by STG at no additional cost to the City. Supplemental On-Site Headquarters Support includes activating and transporting additional human resources from corporate headquarters or from another field location to the site at no additional cost to the City. OEM Technical Support includes obtaining and transporting needed OEM specialists to the site at no additional cost to the City. The STG Project Director presents all action plans to the appropriate City personnel. The plan will be implemented in such a manner as to minimize the negative impact on the production schedule. G. SERVICE METRICS AND REPORTING STG's TigePaw dispatching system allows STG management to monitor the overall maintenance picture for each individual account. Data collected by dispatching system enables monitoring and reporting of several critical service functions: Total Service Calls for each (location) ❖ Call History for each Item Serviced •a Maintenance Trends by Equipment Type •v Tracking of Additions and Deletions of Equipment Service Calls Requiring Escalation ; 7 u % Professional Services Agreement STG, Inc. Page 3 of 12 �LS � ' i Listing of Engineering Change Status Service Order Listing by Serial Number for the Contract Items (Equipment) Serviced by Location ❖ Date and Time of Service Call ❖ CE Dispatched to Call ❖ Time Spent on Site ❖ Mean Time to Repair(MTR) Contact Information of Personnel Placing the Call Parts Usage History Average Response and Resolution Times ---7777777-7 ORJN '�'vf 19 ry M17 :� l fl� 2l�`�.. Professional Services Agreement !� '? '✓. �l � G STG, Inc. Page 4 of 12 EXHIBIT B Pricing and Payment Schedule DESCRIPTION QTY PRICE PER UNIT TOTAL *IBM 3745-170 1 155.00 155.00 *113M 3044-001 2 23.50 47.00 *IBM 3044-1301 1 23.50 23.50 *IBM 3172-03 0 57.00 0 *IBM 3174-01 L 0 18.50 0 *IBM 3174-01 R 2 17.00 34.00 *IBM 3174-13R 0 21.00 0 *IBM 3274-41 C 0 49.50 0 *IBM 3274-41 D 1 36.00 36.00 *IBM 3274-61 C 2 23.00 46.00 *TELEX 274-C 1 22.50 22.50 *CODEX 2640 3 16.00 48.00 *GDC 9600 QPS 2 16.00 32.00 *GDC 9600SP 2 16.00 32.00 *IBM 3745-170 1 155.00 155.00 IBM 3151 1 3.50 3.50 IBM 3179 0 6.00 0 IBM 3279 0 12.00 0 IDEA 9292-2F 0 10.00 0 IDEA 9292C+ 1 10.00 10.00 MEMOREX 1472 3 3.50 10.50 MEMOREX 2178 0 11.00 0 TELEX 1472 0 3.50 0 DECISION DATA 424-20 0 20.50 0 IBM 4224 0 25.00 0 IBM 4224-001 1 18.00 18.00 IBM 4224-002 3 25.00 75.00 *IBM 4245-20 2 378,50 757.00 IDEA 8900B 1 39.00 39.00 MEMOREX 1187 1 15.50 15.50 MEMOREX 1324 0 21.00 0 MEMOREX 2062-SCI 0 61.50 0 PRI NTEK 4500 0 36.50 0 TELEX 187 0 15.50 0 TELEX 262 1 67.50 67.50 TELEX 287-D2 8 15.50 124.00 *NOTED AS PRIORITY EQUIMENT Total Per Month: $1,751.00 Annual Total: $21,012.00 �3uti'L a' �(LU) n.,,r. IpII pp Professional Services Agreement STG, Inc. Page 5 of 12 City of Fort Worth, Texas Mayor and Council Communication COUNCIL ACTION: Approved on 2/26/2008 DATE: Tuesday, February 26, 2008 LOG NAME: 0407-0035 REFERENCE NO.: **C-22680 SUBJECT_: Authorize Execution of an Agreement for Mainframe Computer Equipment Maintenance with Signature Technology Group, Inc., for the Information Technology Solutions Department RECOMMENDATION: It is recommended that the City Council authorize the City Manager to execute an agreement for mainframe computer peripheral equipment maintenance with Signature Technology Group, Inc., for the Information Technology Solutions Department. DISCUSSION: The Information Technology Solutions Department (IT Solutions) will use this agreement to support the peripheral equipment that is connected to the City's mainframe computer. On May 2, 2007, a Request for Proposal (RFP) was issued for maintenance of mainframe computer peripheral equipment. Although the number of pieces of equipment needing maintenance is diminishing, there is still a need for this service for existing equipment on a twenty-four hours per day, seven days a week basis. There was only one response to the RFP due in part to the fact that this type of maintenance service is not a core function for many companies. The RFP informed vendors that there was no guarantee as to the quantity of equipment that would be maintained. Last year, approximately $35,000 was spent on mainframe peripheral equipment maintenance. Although the process to review the RFP and draft a contract for equipment maintenance took several months to complete, the vendor has agreed to the pricing and terms of the agreement. Additionally, it requires Council approval to reject bids. BID ADVERTISEMENT — The bid was advertised in the Commercial Recorder on May 9, and May 16, 2007. One vendor submitted a proposal. MIWBE — A waiver of the goal for M/WBE subcontracting requirements was requested by the Purchasing Division and approved by the M/WBE Office because the purchase of goods or services is from sources where subcontracting or supplier opportunities are negligible. AGREEMENT TERM —The term of this agreement shall be one year_ RENEWAL OPTIONS — This agreement may be renewed for up to four additional one-year terms at the City's option. This action does not require specific City Council approval provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during the renewal term. Logname: 0407-0035 Page 1 of 2 FISCAL INFORMATIONICERTIFICATION: The Finance Director certifies that funds are available in the current operating budget, as appropriated, of the Information Systems Fund. TO Fund/Account/Centers FROM Fund/Account/Centers P168 539120 0043020 $35,000.00 Submitted for City Manager's Office by: Karen Montgomery (6222) Originating Department Head: Peter Anderson (8781) Additional Information Contact: Monty Hall (2888) Mai Tran (8435) Logname: 0407-0035 Page 2 of 2