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HomeMy WebLinkAboutContract 38066A PROPOSAL FOR CITY OF FORT WORTH 1000 THROCKMORTON FORT WORTH, TX 76102-6312 TO PROVIDE Relocation Services SUBMITTED BY: Public East Date: 11/03/2008 Proposal Reference: HU30227 Siebel Reference: 2-121TDWC CITY' SECRFTAR , C4NTRAC.a OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX PROPOSAL SUMMARY In response to your request, IBM is pleased to submit this proposal to provide Services. The charges for the requested Services are specified in Section 7.0, "Charges" of the attached Statement of Work. REQUIRED DOCUMENT The IBM Customer Agreement (Z125-4575) or any equivalent agreement signed by both of us applies to this transaction. ATTACHED DOCUMENT Statement of Work (Services): The Statement of Work to perform these Services is attached. These terms are in addition to those of the IBM Customer Agreement and specifically supplement its Services terms. The Statement of Work describes the specific Services to be provided as customized to your environment. PROPOSAL EXPIRATION DATE The proposal expiration date for this Statement of Work is 01/02/2009. Statement of Work for Services 1.0 Scope of Work This section describes the Services that IBM will provide under this Statement of Work (SOW). Specifically, IBM will provide CITY OF FORT WORTH with Relocation Services. These Services will be provided for each location you designate (called "Designated Locations") as listed in the Attachments. Marcy 1�����9r:��;•,p�`���v �. b , i IBM agrees to provide the Services described in this SOW provided you accept this SOW, without modification, by signing in the space below on or before 01/02/2009 Each of us agrees that the complete agreement between us about this transaction consists of 1) this Statement of Work, its Attachments, and 2) the IBM Customer Agreement or any equivalent agreement in effect between us (called "Agreement") identified below. Agreed to: CI Authorized signature Name (type or print): Customer number: 1783643 Fernand�� Costa ssistr;.,t City Manager Customer address: 1000 THROCKMORTON FORT WORTH, TX 76102-6312 Customer "Bill To" address, if different: Project name or identifier: Total charges: $2,321.00 LEGALITY HU30227�� Page 1 of lendpage. Agreed to: International Business Machines Corporation m Reference Agreement number: H012291 Statement of Work number: CFTHYKD Estimated Start Date: 11/03/2008 Estimated End Date: 12/31/2008 Service department: VP5 IBM Corporation IBM address: _ Public East OFFICIAL RECORD IBM Services group address: �'�TYSECRETARY WALLACE, KYMBERLY Global Services Inside Sales it WORTH, WORTH, 1X Atlanta, GA FAX: 1-800-242-6329 2-121TDWC 1.1 Relocation Services The Relocation Services (called "Services') provide you the Services needed to move your Information Technology (IT) infrastructure and/or data center. Services consists of relocation planning/management services, and relocation hardware services. The Services IBM will provide to you under this SOW are described in the following sections. 1.1.1 Relocation IBM Responsibilities IBM will provide you with the Relocation Services for the Machines at the Designated Location specified in Attachment 1-1 to this SOW. Discontinuance Services: IBM will disassemble your Machines in accordance with IBM's standard practice for shipment. Such a move may include the disconnection of cables attached to the Machine(s), inter -frame cables, if present, and installation of packing materials (internal and or external) if required. IBM will identify items normally shipped with the Machine(s) and place appropriate service manuals, diagnostics, licensed internal code, and other items in shipping containers that IBM can provide, at IBM's discretion. You will incur additional charges for packing materials and shipping containers provided by IBM under this SOW. If requested by you, IBM can perform additional activities such as the retrieval and packing of cables (including channel interface cables and other cables you specify), as well as other items you identify, for shipment. IBM will perform all such activities for an additional charge and, if necessary, use the Project Change Control Procedure to add such activities. Discontinuance/Reinstallation MSQ Services: In order for• IBM to make its Invisible Transit Damage (ITD) accomodation available for a Machine, the Machine must be in Maintenance Service Qualified (MSQ) status, and at an end -user location, Maintenance Service coverage to commence immediately upon completion of reinstallation, must have been requested before the transit seals were broken by IBM. If you request ITD coverage for a Machine not in MSQ status, IBM will perform such tests and inspections as it deems necessary to establish the Machine's MSQ status for an additional charge outside the scope of this SOW. Replacement Value Coverage: You have selected Replacement Value Coverage insurance for physical loss or damage to Machines during transportation, and/or moving into or out of temporary storage. At its discretion, IBM will either repair or replace damaged Machines. In the case of repair, IBM will restore the Machines to conform to their Specifications. In the case of replacement of Machines or parts, such replacement may not be new but will be in good working order and functionally equivalent to the item replaced. Physical loss or damage to non -data processing equipment included in the move will be limited to the coverage provided by the carrier. IBM's responsibilities are limited to: • Inspection and assessment of damaged Machines. • Safety evaluation, to determine if the Machines can be safely installed. • Installation of the Machines to verify functionality (if IBM, at its discretion, determines it is safe to do so). • Testing the Machines after reinstallation to verify conformance to their Specifications. • Replacement of Machines or parts, as described above. HU30227 (11/03/2008) Page 2 of 2endpage. 2-121TDWC Your Responsibilities You agree to: • inform each of your Location(s) of the work to be done and the estimated schedule for such Location; • provide the information and requirements necessary for IBM to perform the Services in a timely manner; • ensure the Machines are functional and conform to their Specifications, including active IBM features prior to the start of Services; • make back-up copies of any relevant programs and data; • within 10 business days of the Service provided, report to IBM in writing any physical loss or damage to the Machines; • inform IBM in writing, subject to the terms of our Agreement, if you choose to terminate maintenance services for any of the Machines specified in Attachment 1-1 to this SOW; • provide appropriate security clearances for IBM personnel; and • advise building landlords at your Location(s) of the work to take place and obtain any necessary approvals. If you choose to have non -IBM personnel lay, remove, connect or disconnect the interconnecting cables between your Machines, IBM will honor your request. However, any repair, delays or other costs resulting from such non -IBM activity will be charged to you at IBM's current hourly Services rates. You are responsible for charges for repairs to: • correct Machine malfunctions, unless such repairs are covered by an existing IBM agreement; • correct the results of repair or reconfiguration work done by others; • correct the results of warehouse damage or visible transit damage occurring while the Machines are not under IBM's control; and • replace missing parts or parts IBM did not furnish for the Machine that require replacement. You represent that you are either the owner of each Machine or are authorized by its owner to allow IBM to provide the Services you have selected under this SOW. You acknowledge that IBM reserves the right to take additional safety precautions when moving Machines, which may include obtaining the services of a moving firm. 1.1.2 Deliverable Materials None 1.1.3 Completion Criteria IBM will have fulfilled its obligations for Relocation Services when the activities described above under "IBM Responsibilities" have been completed. IBM will advise you of the completion of these Services. 2.0 Estimated Schedule The Services will be performed consistent with the estimated schedule mutually agreed to by both of us. We both agree to make reasonable efforts to carry out our respective responsibilities according to such schedule. The following is provided for planning purposes: Estimated Start Date: 11/03/2008 Estimated End Date: 12/31 /2008 HU30227 (11/0312008) Page 3 of 3endpage. 2-121TDWC 3.0 Your Other Responsibilities Your responsibilities listed in this SOW are in addition to those responsibilities specified in the Agreement and are to be provided at no charge to IBM. IBM's performance is predicated upon the following responsibilities being fulfilled by you. You are responsible for managing the project and any results achieved. You are responsible for performing the following activities: • permit posting of any notifications required by applicable law for Services provided at your locations. • arrange reasonable and safe access to project site for project personnel, as required; • arrange adequate office space for project personnel, as required; • conduct any communications through IBM's project manager; • help resolve project issues and escalate issues within your organization as required; • obtain and provide project requirements, data, decisions and approvals, within three business days. If such project requirements, data, decisions or approvals are delayed beyond the time specified, you agree to relieve IBM of its responsibility for the affected Services until you perform that obligation. You also agree to reimburse IBM for any additional expense IBM incurs as a result of such delay; and • accept responsibility for the actual content of any data file, selection and implementation of controls on its access and use, and security of the stored data. You acknowledge that it is your responsibility to identify and make the interpretation of any applicable federal, state and local laws, regulations and statutes and insure that products of the system meet those requirements. 4.0 Deliverable Materials There are no Materials associated with this SOW. 5.0 Completion Criteria IBM responsibilities under this SOW will be considered complete when either one of the following first occurs: 1. IBM accomplishes its tasks described in this SOW, including delivery of any Deliverable Materials; or 2. The project is terminated in accordance with the provisions of the Agreement. 6.0 Delays The Estimated Schedule will be reasonably extended and the charges adjusted, if necessary, as described in 9.0, "Project Change Control Procedure" if the project is delayed by: • acts or omissions of you or your employees or other contractors employed by you; • additional requirements imposed by you or any government agencies; • labor disputes; • fire; • unusual delays in transportation; • adverse weather conditions which IBM cannot reasonably anticipate; • unavoidable casualties; • concealed or unforeseen conditions; and • other causes beyond our control. HU30227 (11/03/2008) Page 4 of 4endpage. 2-121TDWC 7.0 Charges The Total Charges stated here represent the sum of the charges for the Services as described in this SOW, exclusive of any taxes. If travel is required, you will be billed for actual travel and living expenses incurred. Total Charges ................................................ $ 2,321.00 Invoicing: You will be invoiced upon completion of IBM's responsibilities. Invoices are payable upon receipt. 8.0 Business Contact Information You agree to allow International Business Machines Corporation and its subsidiaries to store and use your business contact information, including names, business phone numbers, and business e-mail addresses, anywhere they do business. Such information will be processed and used in connection with our business relationship, and may be provided to contractors acting on IBMs behalf, IBM Business Partners who promote, market, and support certain IBM products and services, and assignees of International Business Machines Corporation and its subsidiaries for uses consistent with our business relationship. 9.0 Project Change Control Procedure If a change to this SOW is required, both of us agree to use a Project Change Request (called "PCR' as the vehicle for communicating change. The PCR must describe the change, the rationale for the change and the effect the change will have on the project. The designated lead of the requesting party, will review the proposed change and determine whether to submit the request to the other party. Both of us will review the proposed change and approve if for fiu•ther investigation or reject it. IBM will specify any charges for such investigation. If the investigation is authorized, both of us will sign the PCR which will constihzte approval for the investigation charges. IBM will invoice you for any such charges. The investigation will determine the effect that the implementation of the PCR will have on price, schedule and other terms and conditions of the Agreement. A written Change Authorization and/or PCR must be signed by both of us to authorize implementation of the investigated changes. HU30227 (11/03/2008) Page 5 of 5endpage. 2-121TDWC Statement of Work for Services, Attachment I A Relocation Services Customer Designated Location CITY OF FORT WORTH 1000 THEd3Qd�DR'ION FORT WORTH, TX 76102-6312 DISCONNECTION SERVICES Total Number of Designated Locations = 1 Machine Type/Model Quantity Services 9309-001 2 Discontinuance 3590-B11 1 Discontinuance Assumptions • Arrival of special packing material may require up to 4 weeks. • IBM requires at least a one week lead time to assemble resources. • Lead time starts once IBM has a fully executed Statement of Work in hand. • Less than a one week lead time will be performed on a best effort basis. • Moving services will be performed during regular business hours. • Elevators are available if needed at both locations. • Both locations are tractor trailer accessible. • Floor covering requires additional charge. HU30227 (11/03/2008) Page 6 of 6endpage. 2-121TDWC