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HomeMy WebLinkAboutContract 37230-B10 CON CONTRACT �_ APPENDIX B-10 In accordance with the Professional Services Agreement signed between Matrix Resources, Inc. ("Contractor") and the City of Fort Worth ("Client") on June 22, 2005, City Secretary Contract (CSC) No. 32032, as amended by CSC No. 37230, collectively the "Professional Services Agreement," this Appendix B-10 ("work order") is incorporated into the Professional Services Agreement and hereby reads as follows: 1. The term of this work order shall be extended to end when all services have been completed under this work order as contemplated herein, unless otherwise terminated in accordance with CSC No. 32032, as amended. 2. This Work Order incorporates by reference all of the terms and conditions of the Professional Services Agreement, CSC No. 32032, as amended, and specifically the services to be provided under Section 1 of said agreement. 3. The services to be performed under this Work Order shall be as follows: DESKTOP TECHNICIAN To load and verify correct operation of all application software packages and operating systems used throughout the City's data network. To provide training and technical assistance to users in a courteous manner; to identify and resolve hardware, software, and operator problems; to make minor repairs, or refer to service personnel. To document work performed in the case management system. To effectively manage and prioritize outstanding support issues. To keep supervisor informed of potential problems, and escalate issues as needed. To document processes and problem resolution in the Knowledge Base. To work as a resource on project implementation; to assist city staff with various aspects of information systems; to assess department needs and recommend equipment and software to purchase. To recommend appropriate action to maintain current and up to date information systems. Personnel assigned to provide services under this Work Order: Name: Raul Martinez Start Date: January 12, 2009 End Date: Upon completion of all services contemplated herein, unless otherwise terminated in accordance with CSC No. 32032, as amended. Payment Terms: Payment Rate: $35.00 per hour Appendix B-10 to Professional Services Agreement �l !' Matrix Resources,Inc. ^ �_ p � Page 1 of 2 02-09-09 A09 : 31 IN AGREED AND ACCEPTED: CITY OF FORT WORTH MATRIX RESOURCES INC. Karen L. Montgomery re Assistant City Manager Date: Name APPROVED AS TO FORM AND LEGALITY: �D+ ��•- Title Maleshia rmer Date Assistant City Attorney AtWSW by'. Marty Hendn!x, Ci Secretary ()z a1113-4- Contract Authorizatiox b-Log - Date R Appendix B-10 to Professional Services Agreement Matrix Resources,Inc. Page 2 of 2