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HomeMy WebLinkAboutIR 8842INFORMAL REPORT TO CITY COUNCIL MEMBERS • To the Mayor and Members of the City Council No. 8842 Date: May 15, 2007 Page 1 of 2 SUBJECT: Enterprise Resource Planning (ERP) Project for the City Background: The City's current financial systems as well as the primary human resources system were implemented prior to 1990. These and several other administrative systems are aging and labor intensive to maintain, insufficiently integrated and do not contain adequate functionality and reporting capabilities. The need to replace these legacy systems has been well documented through outside audits and reviews, including the following recommendations: • Assessment and possible upgrade of computer systems used in the accounting function. Deloitte & Touche — Report to Management, Fiscal Years 2004 and 2005 • Undertake a comprehensive, enterprise wide financial systems replacement project involving both financial staff and representatives of the operational units of city government. Maximus - Finance Department Operations Review —August 22, 2006 Recommendation of City Staff: Replace the City's current legacy systems with an integrated, Enterprise Resource Planning (ERP) system. The new system must integrate with the remaining City systems. The initial scope of the project would include a review of the following key functions and supporting systems of the City. • Budget Development ■ Human Resources ■ Procurement • Accounting/Finance ■ Benefits ■ Payroll Other governmental organizations implementing ERP systems of similar size and scope have incurred project costs, including software, hardware, and implementation services, in the range of $30 -$50 million (our cost estimate could vary from this estimate). Planned Approach: The staff recommends a three -phased approach to evaluating, procuring, and implementing a city -wide ERP system Phase 1, described below, will initiate and complete the selection process. Phase 2 would entail negotiating contracts for selected software, implementation services, and hardware vendors to ensure that the City receives the most favorable terms available and contracts providing optimal assurances for the project's success. Finally, Phase 3 would be the implementation project to configure and deploy the system throughout City. Following Phase 1 of this project, estimated to be in the summer of 2008, the City Council will be presented with additional recommendations to support the actual acquisition and implementation of the ERP system Recommendation for Independent Consultant ( Project Management): In considering the magnitude of the proposed ERP project and its importance to the City's long -term administrative operations, City staff determined the need to supplement the City's own functional expertise with that of specialists. These Independent Consultants are familiar with ERP systems from public sector organizations and can identify opportunities for improvement through new processes and systems. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 8842 dO, 0-; Date: May 15, 2007 m, r To the Mayor and Members of the City Council Page 2 of 2 is SUBJECT: Enterprise Resource Planning (ERP) Project for the City In November 2006, the City issued a Request for Proposal (RFP) for selection of an Independent Consultant to provide expert guidance, oversight, and assistance to the City in its ERP efforts. Through the competitive RFP evaluation and selection process, the Salvaggio, Teal & Associates (STA) proposal rated highest of the seven proposals submitted. STA is located in Austin, Texas, and has provided similar services for several local governmental entities in Texas and as well as eight other states across the U.S. STA uses a proven ERP methodology to prepare a business case, develop functional requirements, draft public sector procurement documents, and negotiate software and services contracts. Additionally, STA is independent of all software and implementation services organizations and is, therefore, able to provide an advocacy and liaison role for its clients without any entangling partnerships or alliances. Independent Consultant (Project Manaeement) role: In Phase 1 of the project, the Independent Consultant will perform the following key tasks to assist the City in determining potential benefits, analyzing needs, and structuring the procurement process: • Develop a Business Case — Analyze the expected costs and benefits of acquiring, implementing and maintaining a new ERP system and determine the feasibility, advisability and best approach for the City; • Document Detailed System Requirements — Supplement the City's expertise in complex ERP functionality and assist City staff in identifying "forward - looking" functional requirements for a new system; • Develop Procurement Documents and the Evaluation Process — Assist the City with preparation of procurement documents for requirements, including terms and conditions especially critical for the acquisition of ERP software and implementation services. The Independent Consultant will also guide the development of a formal evaluation and selection process. • Initiate Change Management Activities — Provide a proactive change process to increase the probability of project success; Staff recommends that the City contract with Salvaggio, Teal & Associates to fill the role of Independent Consultant (Project Management). In order to progress with Phase 1 of this initiative, an M &C will be brought to City Council later this month in the amount of $860,450 requesting authorization for the City Manager to enter into a contract with Salvaggio, Teal and Associates for the ERP Project. If you have questions, please do not hesitate to contact Karen Montgomery, Assistant City Manager, at (817) 392 -6222 or Pete Anderson, Chief Information Officer, at (817) 392 -8781. Charles R. Boswell City Manager ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS