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Home My WebLink AboutContract 38156INEZ Z LU UU >0- ~ F-- Z C� o INE =� _ = Schedule for ServiceElite This Schedule contains a listing of the Eligible Machines at the Specified Locations identified below for which IBM will provide the identified Services as described in the referenced Master Sevices Attachment and any referenced Statements of Work and Change Authorizations. The complete agreement between us about these Services consists of 1) this Schedule 2) the referenced Master Serrces Attachment and any referenced Statements of Work and Change Authorizations, and 3) the IBM Customer Agreement (or any equivalent agreement in effect between us). Name and Address of Customer: CITY OF FORT WORTH IT SOLUTIONS Customer Billing Address: CITY OF FORT WORTH IT SOLUTIONS JULIE SMITH 1000 THROCKMORTON AVE FORT WORTH TX 76102-6312 Master Services Attachment Number: MA9CXF8 Schedule Number: AXC08D Transaction Contract Period: Statement of Work Number: AXC08D Revised Schedule: No Start Date: 08/29/2008 Change Authorization Number: Schedule Effective Date: 10/20/2006 End bate: 08/29/2008 Customer Number: 03488001 Proposal Reference Date: 08/29/2008 Renewal Contract Period: 0 Year(s) Charge Period Charges / Payment Plan (Inclusive of MES): Charge Period: WSU One Time Charges: 0.00 ,Maintenance Charges: 3,173.44 Start Date: 11/01/2008 SWMA ALF One Time Charges: 0.00 Service Charges: 3,543.11 End Date: M02/28/2009 MS for CISCO HW One Time Charges: 0.00 , MMS for CISCO SW One Time Charges: 0.00 TOTAL CHARGE PERIOD CHARGES: 60716.55 1 MMS for Nortel One Time Charges: 0.00 Quarterly Accumulated Adjustment Invoicing option: N One Time Charges: 0.00 Automatic Inventory Increase Option Applies: Price Protection Option: Opt#1 Annual Price Protection Machine Maintenance Services Option #1: N Pricing Method: Line Item Software Services Option #2: N Type of Discount(s) Applied: Special Bid ' Charges are based on the current inventory and services identified in this Schedule. Actual charges may vary with any additions, deletions, or changes to the inventory or services. Any applicable taxes are not included in the charge amounts herein but will be added to your Invoice. For a Machine subject to usage charges, in addition to the Service charge identified herein, you will be separately billed for usage in accordance with applicable usage rates and billing cycles. The Parties need not to sign this Schedule, unless either of us requests it. Agreed to: Agreed to: sy: an Date: Z1 �TT4RC�EY 112/16/08 12:41 International B usiness Machines Corporation Name (type or print): OFFICIAL RECORD CIS SECRETARY Schedule for ServiceElite Enterprise Total for Charge Period by Customer Number Inclusive of MES• 03488001 CITY OF FORT WORTH 1000 76102-6312 THROCKMORTON AVE, DATA PROC DEPT, FORT WORTH TX 6,716.55 Total Note: One Time Charges are not included in the Total 6,716.55 Z125-7230-10 02/2008 contract AXC08D (prepared 12/16/08 12:41 GAFRANC) TX Page 2 of 5 Maintenance Machine List - - - - ---- Eligible Machine Description - -- - IBM 7852 IBM 7852 IBM 9406 Subtotal Without MES Subtotal With MES �- = Schedule for ServiceElite specitiea Location: 03488001 City, State: FORT WORTH TX 76102-6312 40Z 0042R5431 AS/400 DATA/FAX MODEM V.34 1 A 1 9.92 H 40Z 0042R8515 AS/400 DATA/FAX MODEM V.34 1 A 1 9.92 H 720 00004DRCM AS/400E SERVER 1 B 1 33153.60 H Total Charge Period Charges for Maintenance Machine List Without MES Total Charge Perlod Charges for Maintenance Machine Llst With MES See Legend for Details Z125-7230-10 02/2008 contract AXC08D (prepared 12/16/08 12:41 GAFRANC) 3,173.44 3,173.44 53,173.44 $3,173.44 Page 3 of 5 Services List -- -- - - --Eligible Machine Description - F�yI�I'diirit=iIr r 1 •!�]:Tydil 9406 720 00004DRCM a== Schedule for ServeceElite Specified Location: 03488001 SWMA FOR OS/400 AND i5/OS ALERT FOR iSERIES ALERT/PM DPOC PREREO Subtotal Total Charge Period Charges for Services List Note: One Time Charges are not included in these totals. See Legend for Details Z125-7230-10 02/2008 Customer Technical Contact Name (if applicable): Customer Primary Technical Contact name : Customer Primary Technical Contact phone number City, State: FORT WORTH TX 76102-6312 SUBSCRIPTION SUPPORT P20 CHARGEABLE SYSTEM FULL SHIFT HIPER PTF NOTIFICATION -ALERT DESIGNATED POINT OF CONTACT CaBit a Ryan Tele 8173928321 Mobile 8173928440 e-mail Gamillia.ryan@fortworthgov.org contract AXC08D (prepared 12/16/08 12:41 GAFRANC) 1 1 3,366.71 ttZ:1�iU 3,543.11 $ 3,543.11 clTY SECRUARY R F C)rtsAr Tit Page 4 of 5 -� Schedule for ServiceElite Legends: Charge adjustments related to inventory and service changes will be accumulated and invoiced with your next standard invoicing cycle (may be sooner for annual or semiannual payment plans) ZTYPE OF SERVICE A) On -Site Repair/Exchange Services, Monday through Friday (excluding holidays), Sam to 5pm, next business day B) On -Site Repair/Exchange Services, 7 days a week, 24hrs/day. C) On -Site Repair/Exchange Services, Monday through Friday (excluding holidays), 8am to 5pm, 4 hour response objective This type of repair service includes a response objective and is not a guarantee. D) On -Site Repair/Exchange Services, 7 days a week, 24hrs/day, 2 hour response objective. This type of repair service includes a response objective and is not a guarantee. X) EasyServe (remotely delivered services) 1) Maintenance of IBM Machines 2) Maintenance of non -IBM Machines 3) Warranty Service Upgrade 4) Maintenance of Cisco Products 5) Maintenance of IBM Machines - Enhanced Service Response 6) Service for Machines Withdrawn from IBM Maintenance 7) Non -IBM Service for Machines Withdrawn from IBM Maintenance 8) Maintenance of IBM Machines (Labor Only) 9) Non -IBM Memory Exchange 10) Enhanced Parts Inventory 11) Spare Machine 12) Key Operator Support 13) Maintenance of non -IBM Machines during the Manufacturer's Warranty Period 16) IBM Maintenance Services - First Line Maintenance for Wincor Nixdorf ATMs 17) IBM Maintenance Services - Applications Maintenance Services for Wincor Nixdorf ATMs 18) Post Installation Coverage (PIC) Service Upgrade, for selected Non -IBM Machines A (C) indicates a Machine that will have Usage Charges billed separately An (E) indicates a Machine that has been announced as withdrawn from generally available Maintenance Service An (F) indicates an Assumptive Product included in the total Charge Period Price that has a manually inserted serial number and configuration provided by the customer An (H) identifies a Machine on an existing ServiceElite/ServiceSuite/ ServiceElect CHIS contract with duplicate Maintenance Services Coverage A (K) indicates Assumptive Products included in the total Charge Period Price that are based on the customer provided configuration An (N) indicates that the product is a non -GSA Schedule item An (0) indicates a One Time Charge A (P) indicates averaged billing or annual prepayment An (R) indicates the usage charge rate (Feet, Hours, or Impressions) for a machine under a usage plan A (U) indicates Usage Charges which are measured in either Feet, Hours, or Impressions A (W) indicates a Machine under Warranty An (X) indicates On -order Products which are shown for planning purposes only A (Y) indicates On -order MES products which are shown for planning purposes only. These charges are included in the related machine. SCharges Start/Stop dates shown are those that differ from the Contract Period Start/End Dates Z125-7230-10 02/2008 contract AXC08D (prepared 12/16/08 12:41 GAFRANC) Page 5 of 5