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Home My WebLink AboutContract 38355C17Y SECRETAr == CONTRACT N0 =- Schedule for ServiceElite - This Schedule contains a listing of the Eligible Machines at the Specified Locations identified below for which IBM will provide the identified Services as described in the referenced Master Services Attachment and any referenced Statements of Work and Change Authorizations. The complete agreement between us about these Services consists of 1) this Schedule 2) the referenced Master Services Attachment and any referenced Statements of Work and Change Authorizations, and 3) the IBM Customer Agreement (or any equivalent agreement in effect between us). Name and Address of Customer: CITY OF FORT WORTH DATA PROC DEPT 1000 THROCKMORTON AVE FORT WORTH TX 76102-6312 Master Services Attachment Number: Statement of Work Number: Change Authorization Number: Customer Number: Customer Billing Address: CITY OF FORT WORTH ELSA RAMIREZ 1000 THROCKMORTON AVE FORT WORTH TX 76102-6312 MA9CXF8 Schedule Number: AV35FQ Revised Schedule: Schedule Effective Date: 03488001 Proposal Reference Date: *Charae Period Charaes / Payment Plan (Inclusive of MESI: WSU One Time Charges: 0.00 SWMA ALF One Time Charges: 0.00 MMS for CISCO HW One Time Charges: 0.00 MMS for CISCO SW One Time Charges: 0.00 MMS for Nortel One Time Charges: 0.00 One Time Charges: 0.00 Maintenance Charges: Service Charges: AV35FQ No 03/05/2009 03/05/2009 12,960.00 999.96 Transaction Contract Period: Start Date: 03/05/2009 End Date: 03/04/2010 Renewal Contract Period: 1 Year(s) Charge Period: Start Date: End Date: 03/05/2009 03/04/2010 1 TOTAL CHARGE PERIOD CHARGES: 13,959.96 Quarterly Accumulated Adjustment Invoicing option: N Automatic Inventory Increase Option Applies: Price Protection Option: Opt#1 Annual Price Protection Machine Maintenance Services Option #1: Y Pricing Method: Line Item Software Services Option #2: N Charges are based on the current inventory and services identified in this Schedule. Actual charges may vary with any additions, deletions, or changes to the inventory or services. Any applicable taxes are not included in the charge amounts herein but will be added to your invoice. For a Machine subject to usage charges, in addition to the Service charge identified herein, you will be separately billed for usage in accordance with applicable usage rates and billing cycles. The Parties need not to sign this Schedule, unless either of us requests it. Agreed to: Agreed to: CITY OF FORT WORTH International Business Machines Corporation By: By: /� e- LAuthorized signature Uthorized signature �j Ynrne (type or print): f:Qew% rain CActs. Name (type or print): /t?rio4�jy Date: 3A9,/03 Date: 311 ele i • A Z125-7230-10 02/20178S1STA T CITY ATTORNEY contract AV35FQ (prepared 03/05/09 14:44 03-23-09 P02:48 IN 09 A09:54 IN Page 1 of 5 -� �- Schedule for ServiceElite Enterprise Total for Charge Period by Customer Number Inclusive of MES: _Mtomer-Name � - - customer Locafion- - - - harp 03488001 Total CITY OF FORT WORTH Note: One Time Charges are not included in the Total 1000 THROCKMORTON AVE, DATA PROC DEPT, FORT WORTH TX 76102-6312 OFFICIAL RECORD OITY SEECRETARY AFTv wm w ORTH, TX 13,959.96 13,959.96 Z125-7230-10 02/2008 contract AV35F0 (prepared 03/05/09 14:44 HEBAILE) Page 2 of 5 -� �- Schedule for ServiceElite Maintenance Machine List Description--------------- - - Or er -R a - - - _Nlod - add/: prder/ Produc _ Main] Char es - Charge - Charg s - _.Stop----- -_- - -- - Number - --_ - - --_ - — -- - - IBM 9406 720 Subtotal Without MES Subtotal With MES Specified Location: 03488001 City, State: FORT WORTH TX 76102-6312 00004DRCM AS/400E SERVER 1 Total Charge Period Charges for Maintenance Machine List Without MES Total Charge Period Charges for Maintenance Machine List With MES See Legend for Details B 1 12,960.00 12,960.00 12,960.00 $12,960.00 $12,960.00 OFFICIAL RECORa CITY MCRETARY T WORTH, TX Z125-7230-10 02/2008 contract AV35FQ (prepared 03/05/09 14:44 HEBAILE) Page 3 of 5 Services List Description--------------- Schedule for ServiceElite Customer Technical Contact Name (if applicable): Customer Primary Technical Contact name Customer Primary Technical Contact phone number o - = SenalLOrder - o Se - - S�pR It macs - - -_ - —ProductG�osjp / — -- Service�pt on -- = Q�' C a� a - h _ g 5 - _ - �ernces - - = Staff# = Chargers --Mart _Charg_ s - - Specified Location: 03488001 AS/400 LEGACY SOFTWARE SUPPORT 9406 720 00004DRCM Subtotal Total Charge Period Charges for Services List Note: One Time Charges are not included in these totals. See Legend for Details CityState: FORT WORTH TX 76102-6312 , SUPPORT PRIME SHIFT 1 999.96 999.96 $ 999.96 Z125-7230-10 02/2008 contract AV35F0 (prepared 03/05/09 14:44 HEBAILE) Page 4 of 5 =:- Schedule for ServiceElite Legends: Charge adjustments related to inventory and service changes will be accumulated and invoiced with your next standard invoicing cycle (may be sooner for annual or semiannual payment plans) ZTYPE OF SERVICE A) On -Site Repair/Exchange Services, Monday through Friday (excluding holidays), Sam to 5pm, next business day B) On -Site Repair/Exchange Services, 7 days a week, 24hrs/day. C) On -Site Repair/Exchange Services, Monday through Friday (excluding holidays), 8am to 5pm, 4 hour response objective This type of repair service includes a response objective and is not a guarantee. D) On -Site Repair/Exchange Services, 7 days a week, 24hrs/day, 2 hour response objective. This type of repair service includes a response objective and is not a guarantee. X) EasyServe (remotely delivered services) 3MAINTENANCE SERVICES 1) Maintenance of IBM Machines 2) Maintenance of non -IBM Machines 3) Warranty Service Upgrade 4) Maintenance of Cisco Products 5) Maintenance of IBM Machines - Enhanced Service Response 6) Service for Machines Withdrawn from IBM Maintenance 7) Non -IBM Service for Machines Withdrawn from IBM Maintenance 8) Maintenance of IBM Machines (Labor Only) 9) Non -IBM Memory Exchange 10) Enhanced Parts Inventory 11) Spare Machine 12) Key Operator Support 13) Maintenance of non -IBM Machines during the Manufacturers Warranty Period 16) IBM Maintenance Services - First Line Maintenance for Wincor Nixdorf ATMs 17) IBM Maintenance Services - Applications Maintenance Services for Wincor Nixdorf ATMs 18) Post Installation Coverage (PIC) Service Upgrade, for selected Non -IBM Machines urges shown are for the Charge Period A (C) indicates a Machine that will have Usage Charges billed separately An (E) indicates a Machine that has been announced as withdrawn from generally available Maintenance Service An (F) indicates an Assumptive Product included in the total Charge Period Price that has a manually inserted serial number and configuration provided by the customer An (H) identifies a Machine on an existing ServiceElite/ServiceSuite/ ServiceElect CHIS contract with duplicate Maintenance Services Coverage A (K) indicates Assumptive Products included in the total Charge Period Price that are based on the customer provided configuration An (N) indicates that the product is a non -GSA Schedule item An (0) indicates a One Time Charge A (P) indicates averaged billing or annual prepayment An (R) indicates the usage charge rate (Feet, Hours, or Impressions) for a machine under a usage plan A (U) indicates Usage Charges which are measured in either Feet, Hours, or Impressions A (W) indicates a Machine under Warranty An (X) indicates On -order Products which are shown for planning purposes only A (Y) indicates On -order MES products which are shown for planning purposes only. These charges are included in the related machine. SCharges Start/Stop dates shown are those that differ from the Contract Period Start/End Dates Z125-7230-10 02/2008 contract AV35F0 (prepared 03/05l09 14:44 HEBAILE) Page 5 of 5