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HomeMy WebLinkAboutContract 39491-B1 (2)CITY SECRETARY CONTRACT NO. -r3l APPENDIX B-1 In accordance with the Professional Services Agreement signed between Digital Intelligence Systems Corp ("Contractor") and the City of Fort Worth (Client) on October 12, 2009 City Secretary Contract 39491, it is agreed as follows: 1. This Work Order incorporates by reference all of the terms and conditions of the Professional Services Agreement and specifically the services to be provided under Section 1 of said agreement. 2. The services to be performed under this Work Order shall be as follows: IT OPERATIONS SPECIALIST Perform a variety of duties in the operation of computer systems, networks and peripherals; to monitor assigned information systems; to provide support to users of City computer systems, software and equipment; to perform related duties as assigned. Functions: 1. Operate, maintain, and monitor performance of assigned information systems, networks, and peripheral equipment; perform routine maintenance and repair functions as appropriate. 2. Monitor information system performance with appropriate devices and software; interpret console messages and initiate corrective action within scope of knowledge; if needed. 3. Maintain a variety of records, including problem documentation and corrective action taken; prepare reports on usage performance of equipment. 4. Produce reports, files, and other information as assigned; review input material and finished product for accuracy and completeness. 5. Operate printers according to program routines and data requirements; print and distribute reports, forms and correspondence within assigned department or division. 6. Participate in the input of data and retrieving data as required by application systems. 7. Provide assistance to system users via telephone or on-line systems as necessary. 8. Assist those contacted in the course of duty in an effective, efficient, and professional manner. OFFICIAL RECORD CITY SECRETARY FT WORTH, TX 9. Contact computer product and service vendors on behalf of City computer users, place call to obtain services and repair as appropriate. 10. Provide technical assistance to staff, contracting libraries or citizens using Inquire Dial -Up Library services. 114 Perform database maintenance including update, quality con#rol and backup duties. 12. Assist with installation and maintenance of peripheral equipment as necessary. 13. Perform related duties and responsibilities as required. Personnel assigned in provide services under this Work Order: Name: Fletcher Jackson Start Date: December 14, 2009 End Date: Upon completion of all services contemplated herein. Payment Terms: Payment Rate: $28.04 per hour AGREED AND ACCEPTED: CITY OF FORT WORTH Karen L. Montgomery Q Assistant City Manager Date: APPROVED AS TO FORM AND LEGALITY: Maleshia Assistant Attested byo Attorney Digital Intelligence Systems Corp. �r. ire Signat Name Title � Mr a,, 1 Date z t4i8�� R�QUIRiD OFFICIAL RECORD CITY SECRETARY FT WORTH, TX