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HomeMy WebLinkAboutContract 39491-B2 (2)arr SEC EraRr CONTRACT NO..�S�I-9 APPENDIX B=2 In accordance with the Professional Services Agreement signed between Digital Intelligence Systems Corp ("Contractor") and the City of Fort Worth (Client) on October 12, 2009 City Secretary Contract 39491, it is agreed as follows: 1. This Work Order incorporates by reference all of the terms and conditions of the Professional Services Agreement and specifically the services to be provided under Section 1 of said agreement. 2. The services to be performed under this Work Order shall be as follows: DESKTOP TECHNICIAN 1. To load and verify correct operation of all application software packages and operating systems used throughout the City's data network. 2. To provide training and technical assistance to users in a courteous manner; 3. To identify and resolve hardware, software, and operator problems; 4. To make minor repairs, or refer to service personnel; 5. To document work performed in the case management system; 6. To effectively manage and prioritize outstanding support issues; 7. To document processes and problem resolution in the Knowledge Base; 8. To work as a resource on project implementation; 9. To assist city staff with various aspects of information systems; 10. To assess department needs and recommend equipment and software to purchase; 11. To recommend appropriate action to maintain current and up to date information systems. Personnel assigned to provide services under this Work Order: Name: Ted Snider Start Date: March 29, 2010 End Date: September 30, 2010 Payment Terms: Payment Rate: $30.00 per hour OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX AGREED AND ACCEPTED: CITY OF FORT WORTH Karen L. Montgomery (� O Assistant City Manager Date: 3z APPROVED AS TO FORM AND LEGALITY: Maleshia Farmer Assistant City Attorney Digital Intell�ence Systems Corp. Signature Mahfuz Ahmed Name President Title March 19, 2010 Date OFFICIAL RECORD CITY SECRETARY T. WORTH, TX