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HomeMy WebLinkAboutContract 39491-B7 (2)A I a APPENDIX B-7 In accordance with the Professional Services Agreement signed between Digital Intelligence Systems Corp ("Contractor") and the City of Fort Worth (Client) on October 12, 2009 City Secretary Contract ("CSC") 39491, as amended by CSC No.39491-A1, on September 13, 2010, (collectively the "Professional Services Agreement"), this Appendix BJ is incorporated into the Professional Services Agreement and hereby reads as follows: 1. The term of this work order shall be extended to end when all services have been completed under this work order as contemplated herein, but not later than the end date set forth below. 2. This Work Order incorporates by reference all of the terms and conditions of the Professional Services Agreement, CSC No. 39491 specifically the services to be provided under Section 1 of said agreement. 3. The services to be performed under this Work Order are listed below: DESKTOP TECHNICIAN 1. To load and verify correct operation of all application software packages and operating systems used throughout the City's data network. 2. To provide training and technical assistance to users in a courteous manner. 3. To identify and resolve hardware, software and operator problems; 4. To make minor repairs, or refer to service personnel; 5. To document work performed in the case management system; 6. To effectively manage and prioritize outstanding support issues; 7. To document processes and problem resolution in the Knowledge Base; 8. To work as a resource on project implementation; 9. To assist city staff with various aspects of information systems; 10. To assess department needs and recommend equipment and software to purchase; 11. To recommend appropriate action to maintain current and up to date information systems. Personnel assigned to provide services under this Work Order: Name: Kirk Schofield Start Date: November 29, 2010 End Date: April 2, 2011 Payment Terms: Payment Rate: $32.00 per hour OFFICIAL RECORD CITY SECRETARX T, WORTH, TX AGREED AND ACCEPTED: CITY OF FORT WORTH Digital Inte�l,igence Systems Corp. Karen L. Montgomery Signature Assistant City Manager Date: Mahfuz Ahmed Name APPROVED AS TO FORM AND LEGALITY: CEO Title 12/01 /10 Maleshia Farmer Date Assistant City Attorney Marty Hendrix, - ky Secretary OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX