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HomeMy WebLinkAboutContract 40522 (3)CONTENTdm® END USER LICENSE AGREEMENT IMPORTANT: PLEASE READ THIS AGREEMENT CAREFULLY. YOUR USE OF THE SOFTWARE IS CONDITIONED UPON YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, BY USING THIS SOFTWARE, YOU ARE AGREEING TO BE LEGALLY BOUND BY ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT INSTALL OR USE THE SOFTWARE, THIS AGREEMENT SETS FORTH THE ENTIRE AGREEMENT AND SUPERSEDES ANY AND ALL PRIOR PURCHASE ORDERS, ACKNOWLEDGMENTS, AGREEMENTS, AND ORAL OR WRITTEN COMMUNICATIONS OR UNDERSTANDINGS OF THE PARTIES REGARDING THE USE OF CONTENTdm SOFTWARE. OCLC RESERVES THE RIGHT TO MAKE CHANGES OR ADDITIONS TO THESE TERMS AT ANY TIME, AND SHALL NOTIFY LICENSEE BY POSTING THE CHANGES ON THE OCLC WEBSITE, WWW.00LC.ORG, ANY SUCH CHANGES OR ADDITIONS SHALL GOVERN OVER THE TERMS AND CONDITIONS OF THIS EULA. 1. DEFINITIONS. A. "Software" means the suite of computer programs known as CONTENTdm made by OCLC, together with embedded user documentation, related documentation or other materials delivered by OCLC to Licensee, and all error corrections, enhancements, upgrades, and new or major releases to or of such computer programs made available to Licensee by OCLC. The term Software also includes Adobe products and related documentation, and any upgrades, modified versions, updates, additions, and copies thereof. B. "Multi -Site Server" means the computer program known as the CONTENTdm MUlti-Site Server made available by OCLC, together with embedded user documentation, related documentation or other materials, and all error corrections, enhancements, upgrades and new or major releases to or of such computer program made available to Licensee by OCLC. C. "Licensee" refers to the individual or entity that obtains the Software from OCLC. Licensee can install the Software on a server owned or controlled by Licensee and can access the Software from such server for purposes authorized by these Terms. Licensee's Collections reside on the server owned or controlled by Licensee and may be accessed from such server by End Users to the extent authorized by Licensee. Licensee may alternatively choose to obtain a hosted license, and in such case the Software will reside on a server owned and controlled by OCLC. D. "Collections" means digital collections of Items. E. "Item" means a single file in formats specified as acceptable by OCLC which is described by one Collection Record. F. "Collection Metadata" means descriptive, administrative, and technical information relating to an Item. G. "Collection Record" means a set of Collection Metadata elements presented in a format prescribed by OCLC that provides information about an Item and a link to the relevant Item. H. "Authorized User" means an employee, agent or authorized representative of Licensee who is responsible for undertaking activities related to Licensee's Collections I. "Third -Party" means an organization which has authorized Licensee to use the Software to access and display the Third-Party's Collection(s) to End -Users. J. "End -User" means any individual authorized by Licensee to access, view and/or use Licensee's Collections and/or, if applicable, Third -Party Collections�ORD .: CITY SECRETARY ii �T. �11ORTH, TX K. Licensee's use of the software it has licensed from OCLC is subject to the following terms and conditions (the "Terms"). OCLC reserves the right to determine whether a prospective Licensee is eligible to make use of the Software and to refuse to license such software to any party for any reason in OCLC's sole discretion. 2. LICENSE TO USE THE SOFTWARE. A. Subject to these Terms, OCLC grants Licensee a nonexclusive, nontransferable license to install and/or use the Software, in object code form only, solely for the following noncommercial purposes: (i) preparing, creating, developing, archiving, enabling access to, displaying, publishing, and managing Collections and Collection Metadata; (ii) creating Collection Records (or other acceptable metadata) for the Items in Licensee's Collections; and (iii) providing End -Users with access to Licensee's Collections and Collection Metadata for searching, viewing, and use to the extent authorized by Licensee. Use of the Software on behalf of Licensee is restricted to Authorized Users. B. OCLC grants Licensee the following rights to the Software licensed by Licensee as indicated on the Order Form: Page 1 of 7 (i) Software (Primary Server). Subject to these Terms anA except as provided in Sections 2.0(ii) and 2.0(iii) and 2.13 (v) below, OCLC grants Licensee a nonexclusive, nontransferable license to install the Software (Primary Server) on a single server owned or controlled by Licensee or maintained by OCLC, or an independent ISP and use the Software (Primary Server), in object code form only, solely for the following noncommercial purposes specified in Section 2.A(i), (ii) and (iii) above. Use of the Software (Primary Server) on behalf of Licensee is restricted to its Authorized Users. Software (Development Server). Applies to licenses of the Software designated on the Order Form as Development Server licenses. Subject to these Terms, OCLC grants Licensee a nonexclusive, nontransferable license to install the Software (Development Server) on a single server owned or controlled by Licensee or maintained by OCLC, or an independent ISP and use the Software (Development Server), in object code form only, solely for the internal, noncommercial purposes of creating and testing new Collections, interfaces and web site functionality in preparation for making such Collections, interfaces and functionality available to End -Users. Use of the Software (Development Server) on behalf of Licensee is restricted to its Authorized Users, The Software (Development Server) may not be 06-�8-10 P03:Z0 IN CONTENTdm® End User License Agreement 04/02/2009 accessible to End -Users. The Software (Development Server) does not provide Licensee with additional Project Clients. Software (Cold Server). Applies to licenses of the Software designated on the Order Form as Cold Server licenses. Subject to these Terms, Licensee may install the Software (Cold Server) on a single server owned or controlled by Licensee or maintained by OCLC, or an independent ISP but not available to any user on the network unless there is a failure of the primary server on which Licensee is running the Software. In the event of such primary server failure, OCLC grants Licensee a nonexclusive, nontransferable license to use the Software (Cold Server) solely for the noncommercial purposes specified in Section 2.A (i), (ii) and (iii) above. The Software (Cold Server) may be used for such purpose only for the duration of the failure of the primary server on which Licensee was running the Software. The Software (Cold Server) license does not authorize use of the Software on the cold server when the Software is capable of being run on Licensee's primary server. Use of the Software (Cold Server) on behalf of Licensee is restricted to its Authorized Users. The Software (Cold Server) does not provide Licensee with additional Project Clients. (iv) Multi -Site Server. Subject to these Terms, OCLC grants Licensee a nonexclusive, nontransferable license to install the Multi -Site Server on a single server owned or controlled by Licensee or maintained by OCLC, or an independent ISP. Once installed, the Multi -Site Server may be used by Licensee, in object code form only, solely for the following non-commercial purposes: (i) harvesting Licensee and Third -Party Collections and associated Collection Records; and (ii) providing End - Users with access to Licensee and Third -Party Collections and associated Collection Records. Use of the Multi -Site Server on behalf of Licensee is restricted to its Authorized Users. (v) Quick Start (Subscription License): Applies to licenses as designated on the Order Form as Quick Start Subscription Licenses, including the license provided via the OCLC FirstSearch® Base Package Subscription. Subject to these Terms, OCLC grants Licensee a nonexclusive, nontransferable right to subscribe to a hosted version of CONTENTdm. Quick Start subscriptions will be hosted on a server owned and maintained by OCLC. Under the Quick Start Subscription license, Licensee is supported for up to 3,000 collection items hosted by OCLC, and permitted to use up to three (3) Project Clients. Licensees selecting the Quick Start Subscription Model must renew the License annually or will have the option to upgrade to another license level to accommodate its needs. Quick Start Licensees do not acquire ownership rights in the CONTENTdm Software, C. Licensee acknowledges that use of certain future Software functionality which is currently planned for development may be conditioned upon its payment of additional fees, submission of additional ordering information and/or agreement to additional terms and conditions prescribed by OCLC. D. Licensee's license to use the Software may be a Hosted License or allon-Hosted License. Hosting Services provided by OCLC (and additional terms and conditions applicable thereto) are as set forth in a separate hosting agreement. E. Licensee acknowledges that Adobe is the owner of certain proprietary information and intellectual property rights included in the Adobe Products and the Documentation. Adobe is a third party beneficiary entitled to enforce OCLC's rights and Licensee's obligations hereunder and to seek appropriate legal and equitable remedies, including but not limited to, damages and nctive relief, for Licensee's breach of such obligations. 3. USAGE RESTRICTIONS. A. The Software (Primary Server) consists of the applications listed below. As noted in Section 2 above, Software (Development Server) licenses and Software (Cold Server) licenses do not provide additional Project Clients. (i) Server Sofiware. The Server Software is used for preparing, creating, and developing Licensee's Collections and for testing completed Collections prior to making them available for access by End -Users. Licensee will make the Server Software accessible only to Authorized Users. Licensees may all the Server Software on only one (1) server. (ii) Project Client Software. (a) The Project Client Software includes the JPEG2000 Extension and may be installed and used on the number of workstations as permitted under the level of CONTENTdm license purchased by Licensee (currently 3 for Quick Start, 50 for Level 1, 52 for Level 2, and 54 for Level 3 Licenses) and connected to the server on which the Server Software has been installed. (b) The Project Client Software with the OCR Extension /if ordered by Licensee) may be installed and used on one (1) workstation connected to the server on which the Server Software has been installed per license purchased. (iii) Collection Web Site. There is no limit as to the number of concurrent users who may view Licensee's collections via the Web interface. B. OCLC and its licensors reserve all rights in and to the Software not expressly granted to Licensee by these Terms. No title to or ownership of the Software or any proprietary rights related to the Software is transferred to Licensee by these Terms. CONTENTdm is a registered trademark of OCLC Online Computer Library Center, Inc. Adobe and Adobe PDF Library are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Licensee agrees not to (a) use the Software for any purpose or in any manner other than authorized by these Terms; (b) host the Software for a fee for any third -party without explicit permission from OCLC; (c) distribute, lend, license, rent, or otherwise transfer the Software; (d) reverse engineer, disassemble, or decompile the Software or otherwise attempt to discover or recreate the source code to the Software; (e) make any modification, adaptation, improvement, enhancement, translation, or derivative work of or to the Software; (g) remove, alter, or obscure any proprietary notices (including copyright notices) of OCLC or its licensors contained in the Software; (h) use the Software for purposes for which it is not designed; and (i) exceed the maximum number of Items in its Collections for which it has paid the applicable license fee. Licensee shall comply with all applicable laws, rules, regulations, orders, and other requirements, including U.S. export control laws, in its use of the Software. 4. ITEMS IN COLLECTIONS, A. Licensee recognizes that Items may be subject to third - party copyright and/or other proprietary rights, and will manage End -User Access to such Items accordingly. Licensee agrees to be responsible for complying with the requirements of all applicable copyright laws and other laws applicable to any Page2of7 CONTENTdm@ End User License Agreement 04/02/2009 proprietary material contained in Items in Licensee's Collections to the extent necessary for Licensee's lawful use of the Software. By including an Item in its Collections, Licensee represents and warrants to OCLC and its licensor that it has complied with the foregoing sentence with respect to such Item. In the event of a claim that any Item in Licensee's Collections violates any third - party copyright or other proprietary right, Licensee agrees to immediately suspend End -User Access to such Item pending resolution of such claim. OCLC will promptly inform Licensee of any claim of infringement related to an Item in Licensee's Collections of which OCLC becomes aware. B. Licensee hereby grants to OCLC the perpetual, irrevocable, non-exclusive, royalty -free, sublicenseable, transferable, world-wide right to use, copy, display, publish, prepare derivative works from and distribute the Collection Records and any Collection Metadata corresponding to Items in Licensee's Collections and Third -Party Collections (if applicable) (including derivative works made from each) when collections are registered and harvested with WorldCat. C. Notwithstanding any terms in this Section to the contrary, Licensee and Third -Parties retain all respective ownership and all other rights in and to the Items in their respective Collections. D. Licensee warrants that it has (and, for Third -Party Collections made accessible after the effective date of this Agreement, will promptly obtain from Third -Parties) the rights necessary to make the license grants to OCLC set forth in this Section 4. 5. DELIVERY OF OR ACCESS TO THE SOFTWARE. A. The Software will be delivered to Licensee in CD-ROM formatI or by direct network download. B. Licensee is responsible for arranging for and providing, at its expense, the Internet and telecommunications connections, computer hardware and other equipment necessary to access and make use of the Software. 6. MAINTENANCE AND SUPPORT SERVICES. All commercial users of the Software shall pay the current maintenance and support fees for the first one (1) year of service. All non-profit users shall be provided with one (1) year of maintenance and support services at no additional charge for initial license of the Software beginning on the date OCLC delivers the Software to the non-profit user. Thereafter, for both commercial and non-profit users, maintenance and support services will automatically renew annually for additional successive one (1) year terms at OCLC's then -current maintenance and support fees, and Licensee will be invoiced accordingly, unless either OCLC or Licensee terminates maintenance and support services effective at the end of the then -current one-year (1-year) term upon notice given not less than thirty (30) days prior thereto or terminates this Agreement as permitted by its terms. Maintenance and support services are further described in the Annual Maintenance Agreement, which is hereby made a part of these Terms. This Section 6 does not apply to Licensees who use a Quick Start License provided in conjunction with a FirstSearch Base Package Subscription, Base Package Subscribers wIl receive standard maintenance and support services so long as the Subscriber maintains a current FirstSearch Base Package Subscription, 7. FEES. Within thirty (30) days after invoice, Licensee shall pay the applicable license fees, maintenance and support fees and Hosting Services fees for the Software. Such fees shall be paid in U.S. dollars (or such other currency as OCLC may agree in writing is acceptable) at the address stated on the invoice. Fees specified under these Terms are exclusive of any taxes. If OCLC, or the entity through which OCLC invoices Licensee, is required to collect a tax payable by Licensee, Licensee shall pay such tax to OCLC or such entity, as appropriate, on demand. Licensees claiming exemption from taxation shall supply a valid exemption certificate upon request. Licensee's failure to fully pay any fees and taxes within thirty (30) days after the applicable due date will be deemed a breach of this Agreement, justifying OCLC's suspension of services for which payment is overdue. Accounts in default are subject to an interest charge on the outstanding balance equal to the lesser of 1.5% per month or the maximum rate permitted by applicable law. This Section 7 does not apply to a Licensee that obtains and uses a Quick Start License in conjunction with its FirstSearch Base Package Subscription. 8. WARRANTIES AND LIMITATION OF LIABILITY. A. OCLC warrants to Licensee that it possesses all rights necessary to grant Licensee a license to use the Software in accordance with these Terms and applicable documentation. In the event of any daim that such use violates any third -party copyright or other intellectual property right, OCLC's liabilities and Licensee's remedies shall be as provided in Section 9 below. B. OCLC warrants that, when operated in accordance with the documentation accompanying the Software and other instructions provided by OCLC, the Software will be capable of performing substantially in accordance with the functional specifications set forth in such documentation. C. OCLC warrants that maintenance and support services will be performed in a competent, workman -like manner. D. If the Software fails to comply with the warranty set forth in Section 8.B, OCLC will make reasonable efforts to correct the noncompliance (e.g., by furnishing a correction, modification or update); provided that: (a) OCLC is notified of the noncompliance within thirty (30) days after the date OCLC delivers the noncompliant Software to Licensee; and (b) OCLC is able to reproduce the noncompliance. If, after the expenditure of reasonable efforts, OCLC is unable to correct any such noncompliance, OCLC will refund to Licensee all or an equitable portion (based on the Licensee's actual use of the relevant Software and other pertinent factors) of the license fees paid to OCLC for the noncompliant Software in full satisfaction of claims relating to such noncompliance. OCLC's sole liability and Licensee's sole and exclusive remedies for breach of the warranty in Section 8.6 above are as forth in this Section 8.D. Except for the foregoing limited warranty, Adobe and its Suppliers make no warranty, express or implied, as to merchantability, or fitness for a particular purpose, or non -infringement. In no event will Adobe or its Suppliers be liable to Licensee for any consequential, incidental or special damages, including any lost profits or savings, even if an Adobe representative has been advised of the possibility of such damages, or for any claim by any third party. Some state or jurisdictions do not allow the exclusion or limitation of incidental, consequential or special damages, or the exclusion of implied warranties, or limitations on how long an implied warranty may last, so the above limitations may not apply to Licensee. To the extent permissible, any implied warranties are limited to thirty (30) days. This warranty gives Licensee specific legal rights. Licensee may have other rights which vary from state to state or jurisdiction to jurisdiction. E. EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OCLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE AND ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR Page 3 of 7 CONTENTdm® End User License Agreement 04/02/2009 USAGE OF TRADE, AS TO: (A) THE SOFTWARE; (B) THE SECURITY, CONTENT OR NONINFRINGEMENT OF ITEMS CONTAINED IN COLLECTIONS; (C) THE RESULTS OF ANY PROJECT UNDERTAKEN USING THE SOFTWARE; (D) PEFORMANCE OF MAINTENANCE AND SUPPORT SERVICES; AND (E) OCLC'S SYSTEMS AND PERFORMANCE OF HOSTING SERVICES. F. OCLC WILL HAVE NO LIABILITY (WHETHER IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, OR OTHERWISE) FOR ANY DAMAGES ARISING FROM LICENSEE'S USE OF THE SOFTWARE OTHER THAN AS AUTHORIZED BY THESE TERMS, USE OF COLLECTIONS BY END -USERS OR LICENSEE'S INABILITY TO ACCESS AND USE THE SOFTWARE DUE TO CIRCUMSTANCES BEYOND OCLC'S REASONABLE CONTROL. IN NO EVENT SHALL OCLC BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES HEREUNDER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR INFORMATION OF ANY KIND; LOST PROFITS, SAVINGS OR BUSINESS; OR ANY COST OF PROCURING SUBSTITUTE GOODS, HOWEVER CAUSED, WHETHER CLAIMED UNDER CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT OCLC WAS AWARE OF THE POSSIBILITY THEREOF, EXCEPT IN CONNECTION WITH THEIR INDEMNITY OBLIGATIONS UNDER THESE TERMS, IN NO EVENT WILL OCLC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THIS AGREEMENT EXCEED THE LICENSE FEES OR MAINTENANCE AND SUPPORT FEES FOR THE RELEVANT SOFTWARE (WHICHEVER CORRESPONDS TO THE SOURCE OF THE CLAIM) PAID BY LICENSEE UNDER THIS AGREEMENT, THE FEES SET BY OCLC HEREUNDER HAVE BEEN AND WILL CONTINUE TO BE BASED UPON THE ALLOCATION OF RISK REFLECTED IN THIS AGREEMENT, G. Any disclaimers, releases, indemnities and other provisions for the exclusion or limitation of OCLC's warranty and other potential liabilities will likewise exclude or limit the potential liabilities of its licensor, OCLC. 9. THIRD -PARTY CLAIMS, A. OCLC, at its own expense, shall defend any action brought against Licensee, to the extent that it is based on a claim that use of the Software in accordance with these Terms and applicable documentation infringes a United States copyright or other United States intellectual property right and shall indemnify and hold Licensee harmless from any liability for damages, reasonable attorneys' fees and other payments ordered by a court as a result of such a claim or resulting from the settlement thereof, provided Licensee notifies OCLC promptly in writing of the claim and OCLC has sole control of the defense of the claim and all negotiations for its settlement or compromise. Licensee shall have the right to appoint an attorney to participate in such defense on behalf of Licensee, at Licensee's expense, provided that such participation shall not derogate from OCLC'S sole control of the defense and negotiations for settlement or compromise of the claim. In the event that the Software becomes, or OCLC is advised by counsel that it is likely to become, the subject of an infringement claim, OCLC may, at OCLC's option, either secure for Licensee the right to continue using the Software, replace or modify the Software to make it noninfringing, or if none of the foregoing alternatives is reasonably available, discontinue provision of the potentially infringing Software. In the event of such discontinuation, Licensee shall be entitled to a prorata refund of the license fees and maintenance and support fees paid, if any, for the discontinued Software. OCLC shall not have any liability for any claim of infringement to the extent based on the Items in Collections or the unauthorized alteration of Software by Licensee, a Third -Party or their respective agents or contractors. THE FOREGOING STATES THE ENTIRE LIABILITY OF OCLC, AND LICENSEE'S SOLE REMEDY WITH RESPECT TO INFRINGEMENT OF RIGHTS BY THE SOFTWARE. B. To the extent permitted by the laws of the State in which Licensee is located, Licensee agrees to be responsible for all claims, damages, liabilities, costs and expenses (including reasonable attorneys' fees) and other payments arising or resulting from: (i) Licensee's breach of its warranties made in these Terms; (ii) Licensee's failure to comply with or fulfill its obligations under these Terms; or (iii) Items in Licensee's or a Third-Party's Collections, or their access or use by End -Users. C. Notwithstanding anything in this Agreement to the contrary, OCLC's obligation to indemnify Licensee shall not extend to claims, damages, liabilities, costs and expenses (including reasonable attorneys' fees) or other payments arising or resulting from: (i) Licensee's breach of the warranties it has made in these Terms; (ii) any failure of Licensee to fulfill its obligations under these Terms; or (iii) Items in Licensee's or Third -Party Collections, or their access or use by End -Users. 10. TERM AND TERMINATION. A. Licenses will commence upon delivery of the Software to Licensee and will continue indefinitely unless and untiI terminated by Licensee or OCLC in accordance with this Section 10. B. Licensee may terminate its license rights under these Terms, without cause, at any time by notice to OCLC, provided that in the event of such termination, any license fees previously unpaid or then owed shall become immediately due and payable and Licensee shall not be entitled to a refund of any license fees. C. In the event of material breach of these Terms, the nonbreaching party may, in addition to any other remedies that it may have, at any time terminate this Agreement by at least thirty (30) days prior notice to the breaching party specifying any such breach, unless within the period of such notice all breaches specified therein have been remedied. D. In the event of a termination pursuant to this Section 10, Licensee shall discontinue use of the Software and destroy all originals and copies of the Software in its possession. E. The following Sections of these Terms shall survive expiration or termination for any reason: 4, 8, 9, 10.D, 10.E and 11. 11. MISCELLANEOUS PROVISIONS. A,d SU.S. Government Rights. If acquired by an agency of the Unitetates government, the Software is provided with Restricted Rights, and use is subject to restridions as set forth in 48 CFR 52.227- 14, DFARS 252.227-7014, and other applicable clauses. The contractor/manufacturer is OCLC Online Computer Library Center, Inc., 6565 K ilgour Place, Dublin, OH 43017 B. Neither these Terms nor any rights hereunder, in whole or in part, shall be assignable, sublicenseable or otherwise transferable by Licensee by operation of law or otherwise, without the prior written consent of OCLC. OCLC may transfer or assign this Agreement or any rights or obligations under this Agreement to any of its affiliates or any entity which gains a majority interest in its assets upon thirty (30) days' written notice to Licensee. Any other transfer or assignment without Licensee's written consent is prohibited. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns. Page 4 of 7 CONTENTdm@ End User License Agreement 04/02/2009 C. These Terms, including all Attachments hereto, are the Package Subscription, shall be entitled to receive the maintenance complete and exclusive statement of the agreement between the and support services described in Section 1 below, subject to the parties concerning the subject matter hereof and may not be amended provisions of this Agreement and the maintenance and support - except by the written agreement of the parties. Any terms set forth on related provisions of the OCLC CONTENTdm® End User License any Licensee purchase order or ordering document will not apply and Agreement. are superseded by these Terms. D. No waiver of any right or consent to any breach hereunder 1 Maintenance and Support Services shall be effective unless in writing and signed by the party claimed to A. E-Mail & Telephone Support. OCLC will provide basic have waived or consented. No waiver of any right or consent to any e-mail and telephone support between the hours 8am to breach shall constitute a waiver of any other right or consent to any 6pm Pacific Time, exclusive of weekends and OCLC- other breach, recognized holidays, to permit the System Administrator E. This Agreement shall be governed by and construed in to report Errors and seek assistance in the installation accordance with the laws of the State of Texas and the United States and use of the Software. OCLC may (but is under no of America without regard to principles of conflicts of law, and venue for obligation to) provide additional e-mail and telephone support above the basic e-mail and telephone support all actions shall lie in the state or district courts of Tarrant County, described in the foregoing sentence. Texas. However, in any dispute in which Licensee deems Adobe a properly named party, this Agreement will be governed by and B. Error Corrections. OCLC will use reasonable efforts to construed in accordance with the substantive laws in force in the make Error Corrections in response to Errors reported to state of California and the courts of Santa Clara County, OCLC by Licensee's System Administrator in California shall have non-exclusive jurisdiction over any such accordance with this Agreement. dispute. The United Nations Convention on Contracts for the C. Updates. OCLC may from time to time issue Updates. International Sale of Goods or any successor thereto does not apply to OCLC will provide Licensee with one copy of each such this Agreement. Update free of charge for each copy of the Software F. Any notice of breach or termination under this Agreement shall covered under this Agreement. OCLC will provide be in writing, signed by the party giving notice, and shall be deemed reasonable assistance via basic e-mail and telephone properly given three (3) days after delivery into the mail of the country support to help Licensee install and use each Update. of the party giving notice, postage prepaid, registered or certified D. Extensions. OCLC may from time to time offer return -receipt -requested, or next day upon delivery to an established Extensions. To the extent OCLC offers such Extensions, international courier (i.e., Federal Express, DHL, UPS), with a signature Licensee may obtain one (1) copy of each Extension for acknowledging receipt required, to the parties at the addresses set each copy of the Software covered under this forth on the accompanying order form. Agreement at the then -current list price. G. Neither party shall be liable for any failure or delay in performance under this Agreement (other than a delay in the payment E. Additional Services. will provide Licensee with of money due and payable hereunder) to the extent said failures or such additional servicess in n connection with the Software delays are proximately caused (a) by causes beyond that party's to may be agreed upon in writing the parties, subject reasonable control and occurring without its fault or negligence, or (b) to payment of OCLC by the failure of the other party to substantially meet its performance services and reimbursement of OCLC's reasonable and then-currentt fees for the relevant obligations under this Agreement, provided that, as a condition to the necessary expenses incurred during performance claim of nonliability, the party experiencing the difficulty shall give the thereof. Additional services may include design, other party prompt written notice, specifying the cause of the delay, development, training, support, and consulting, following the occurrence of the cause relied upon. 2. Licensee's Responsibilities H. The provisions of this Agreement are to be deemed severable, A. Licensee shall read and follow the instructions set forth and the invalidity or unenforceability of any provision shall not affect or in the documentation for the Software. impair the validity of the remaining provisions. In substitution for any provision held unlawful, there shall be substituted a provision of similar B. Except for maintenance and support services to which it is import reflecting the original intent of the parties hereto to the extent entitled hereunder, Licensee will provide all hardware, permissible under law. This Agreement shall not prejudice the software, services, and other items necessary to use the statutory rights of any party dealing as a consumer. Software. 1. All use of the Software shall be in full compliance with U.S. C. Licensee shall designate an Authorized User to oversee and export regulations. Licensee shall serve as the importer and exporter of coordinate its use of the Software who is knowledgeable record for Software delivered to it by OCLC or accessed by it from about the Software and the hardware on which it is outside the U.S., by electronic means or otherwise, and shall pay installed and running. The designated Authorized User (the and/or comply with all applicable export and import laws, customs, "Primary Contact") shall act as Licensee's contact person for regulations, tariffs, duties, and fees, and procurement, data and all communications with OCLC. All information, Error technology transfer laws Corrections, Updates, Upgrades, documentation and materials provided to Licensee by OCLC during the performance of maintenance and support services under this Agreement shall be sent to the Primary Contact. Licensee is ANNUAL MAINTENANCE AGREEMENT responsible for supporting other Authorized Users (besides TO the Primary Contact) and its End Users. CONTENTdm® END USER LICENSE AGREEMENT D. Licensee will promptly report to OCLC all Software problems or Errors, by telephone or e-mail (as permitted by Licensees possessing CONTENTdm Licenses who have paid OCLC) and, at Licensee's option, by written report. applicable maintenance and support fees, or are entitled to maintenance and support as included under a FirstSearch Base Page 5of7 CONTENTdm@ End User License Agreement 04/02/2009 E. In accordance with Licensee's System Access POlicy, Licensee agrees to provide OCLC with access to and use of all system facilities OCLC reasonably determines are necessary to provide timely maintenance and support services pursuant to this Agreement and will provide such information and data as OCLC reasonably requests in order to provide such services. OCLC agrees to use commercially reasonable efforts, and Licensee agrees to take necessary precautionary steps, to ensure the integrity of Licensee's systems. F. Licensee shall take remedial corrective action, if necessary, upon recommendation of OCLC . Accordingly, Licensee shall promptly install Error Corrections, Updates and Upgrades delivered to Licensee. G. Licensee shall promptly destroy, or at OCLC's option return, all prior versions of the Software after new versions have been installed. 3. Limitations Unless otherwise agreed upon in writing by OCLC, maintenance and support services will not include the following: • Installation, relocation or removal of the Software at or from Licensee's site; • On -site services, except as otherwise requested pursuant to Section 4 herein; E-mail or telephone support outside of normal business hours; Electrical, mechanical, or other work involving Licensee's hardware, accessories, or other devices associated with the use of the Software; • Any maintenance or support involving Licensee's hardware or telecommunications network, or third -party software; or • Maintenance and support services to parties other than Licensee. In addition, OCLC shall not be obligated to provide maintenance and support services in the event of: • Misuse of the Software; • Alterations or modifications to the Software which are not made or authorized by OCLC; • Use of the Software with items other than the hardware anA operating system software with which the Software is designed to be used as indicated in Software documentation; • Use of the Software other than as permitted by Licensee's license agreement with OCLC; • Errors or other problems whose primary cause is a malfunction or failure of any hardware or software not furnished by OCLC or not currently covered by this Agreement; • Errors, defects, deficiencies or malfunctions caused by programs, products or data of Licensee used in conjunction with the Software; or • Licensee's failure to follow the instructions and procedures for installing, using or maintaining the Software set forth in Software documentation. OCLC is not responsible for correcting Errors if Licensee fails to implement any Error Corrections, Updates or Upgrades within ninety (90) days after the same are delivered to Licensee. 4. On -Site Maintenance and Support OCLC shall dispatch personnel to Licensee's facilities for on -site support only in situations in which Licensee requests on -site service and OCLC agrees to provide on -site support in a separate written agreement. On -site support shall be subject to availability of OCLC personnel. Licensee shall pay for all reasonable expenses incurred by OCLC personnel in connection with on -site support, including travel expenses, travel time to and from OCLC, and board and lodging. On -site support shall be billed at OCLC's then -current hourly rates. OCLC may also invoice Licensee monthly for hourly charges and expense reimbursements due for the preceding month. 5. Fees As compensation for maintenance and support services provided under this Agreement, Licensee shall pay the annual maintenance and support fee in advance as invoiced, unless Licensee is entitled to induded support and maintenance under a FirstSearch Base Package Subscription. The Support Fee shall begin one (1) year following the date OCLC delivers the Software to Licensee for all non-profit users. All commercial users of the Software shall pay the current maintenance and support fees, including for the first one (1) year of service. The Support Fee may be increased by OCLC no more often than once per annum, and each such increase shall not exceed the greater of: (a) ten percent (10%) of the previous year's Support Fee, or (b) the percentage increase in the U.S. Consumer Price Index for the prior twelve-month (12-month) period. Increases in Support Fees shall be effective for the following annual period. Other adjustments to Support Fees necessitated by additional Software licenses ordered shall be given effect on the first day of the month following the date the parties agree to such addition, typically on the primary license anniversary date. 6. Reinstatement of Maintenance and Support Services In the event that OCLC elects, at its option, to honor Licensee's request for reinstatement of maintenance and support services allowed to lapse by Licensee or terminated by OCLC as permitted by this Agreement, OCLC shall be entitled to a reinstatement fee to be determined by OCLC, covering the entire period of lapsed or terminated services, in order for the level of maintenance and support services to be reinstated for Licensee. OCLC shall have no obligation to reinstate lapsed maintenance and support services. 7. Renewal and Termination A. Maintenance and support services for Licensees shall automatically renew annually unless renewal is declined by Licensee in accordance Wth Section 7.13 below or by OCLC upon at least thirty (30) days prior written notice to Licensee. B. No less than sixty (60) days prior to the end of the applicable annual maintenance and support period, OCLC will notify each Licensee by electronic mail message or regular mail that its maintenance and support services will automatically renew at the end of the current annual maintenance and support period. If such a Licensee notifies OCLC, in writing, at least thirty (30) days prior to the renewal date that it does not wish to renew its maintenance and support services, the Licensee's maintenance and support services will terminate at the end of the current annual maintenance and support period. If a Licensee does not provide OCLC with such notice, the Licensee's maintenance and support services will be renewed for a new annual license period and the Licensee will be invoiced for then - current applicable fees. C. Should Licensee discontinue its support services within thirty (30) days after its renewal date, OCLC will issue a Page6of7 CONTENTdm® End User License Agreement 04/02/2009 refund for the cancelled services. OCLC will not issue a refund or credit for support services that are cancelled more then thirty (30) days after Licensee's renewal date. D. If either party fails to fulfill one or more of its obligations under this Agreement, the nonbreaching party may, upon its election and in addition to any other remedies that it may have, at any time, terminate maintenance and support services hereunder with at least thirty (30) days notice to the breaching party. The notice must specify the nature of the breach, unless within the period of such notice all breaches specified therein shall have been remedied. In the event of termination of maintenance and support services by Licensee for breach of this Agreement by OCLC, Licensee shall be entitled to a pro rata refund of any prepaid Support Fees, 8. Definitions A. "Error" means any failure of the Software to conform in any material respect to its documentation, which failure is verifiable and reproducible by OCLC. FORT WORTH PUBLIC LIBRARY By: Title: ASSISTANT CITY ATTORNEY B. "Error Correction" means either a modification or addition that, when made or added to the Software, brings the Software into material conformity with its documentation, or a procedure or routine that, when observed in the regular operation of the Software, avoids the practical adverse effect of such nonconformity. C. "Update" means any modification, enhancement or improvement to the Software that does not constitute solely an Error Correction and is made generally available by OCLC, without charge, under this Agreement. D. "Extensions" means any modification, enhancement or improvement to the Software that does not constitute solely an Error Correction and is made generally available by OCLC, for an additional charge, under this Agreement. OCLC ONLINE COMPUTER LIBRARY CENTER, INC. By: Robin Murray Vice President Date: June 7, 2010 Page7of7 OCLC® Digital Archive Terms and Conditions This order is subject to written acceptance by OCLC Online Computer Library Center, Inc. ("OCLC"). Subscriber's subscription to the Archive is subject to the following terms and conditions (the "Terms") and the Documentation (as defined below). OCLC reserves the right to determine whether a party submitting an order for a subscription to the Archive is eligible to make use of the Archive, and to refuse to accept any such order for any reason in OCLC's sole discretion. 1. DEFINITIONS. A. "Subscriber" means the library, information agency (i.e., a historical society, archive, museum or similar organization), publisher or other institution subscribing to the Archive by agreeing to these Terms, and submitting the accompanying Order Form to OCLC. B. "Authorized User" means an employee, agent or authorized representative of Subscriber who is responsible for undertaking activities related to Subscriber's archiving of digital objects, or an independent contractor retained by Subscriber for such purpose who has agreed in a written document provided to OCLC to be bound by these Terms and to act in accordance with Documentation. Co "Archive Services" means the functionality, services, processes and tools made available to Subscriber hereunder by OCLC. D. "Content Object" means one or more digital files of determinate length. E. "Subscriber's Content Objects" means those Content Objects which Subscriber has selected and submitted to the Archive through the use of Archive Services. The term "Subscriber's Content Objects" does not include those Content Objects selected and submitted to the Archive by other subscribers to the Archive. F. "End -User" means any individual authorized by Subscriber to view Subscriber's Content Objects. G. "Documentation" means information provided to Subscriber from time to time by OCLC for purposes of: (i) informing Subscriber about the Archive and Archive Services, including functionality, acceptable formats, applicable procedures and other specifications; (ii) instructing Subscriber regarding the use of the Archive and Archive Services; and/or (iii) establishing procedures and guidelines for the use of the Archive and Archive Services, and the orderly administration and operation of the Archive. H. "Ingest" means placing one or more of Subscriber's Content Objects into the Archive. I. "Dissemination" means making copies of Subscriber's Content Objects and associated metadata in the Archive available for use by Subscriber and, to the extent determined by Subscriber, End -Users. J. "Bit Preservation" means the process of maintaining Content Objects in the original format in which they were Ingested into the Archive. 2. RIGHT TO UTILIZE THE ARCHIVE. A. Subject to these Terms, OCLC grants Subscriber a nonexclusive, nontransferable and nonassignable right to access and make use of the Archive and Archive Services in accordance with Documentation solely for the following non- commercial purposes: (i) sending Content Objects with associated manifests to OCLC for Ingest and storage in the Archive, (ii) monitoring the storage management of Subscriber's Content Objects in the Archive by accessing reports and requesting ad -hoc reports, (iii) retrieving Subscriber's Content Objects from the Archive (or otherwise enabling access to Subscriber's Content Objects) via Dissemination requests, and (iv) deleting Subscriber's Content Objects from the Archive pursuant to deletion requests to OCLC. B. Use of Archive Services on behalf of Subscriber is restricted to Authorized Users. Archive Services will be made available to Subscriber as specified in the Documentation and OCLC's then -current published service descriptions applicable to the Archive. Subscriber understands and agrees that its access to and use of certain Archive Services may be conditioned upon its payment of additional fees, submission of additional ordering information and/or agreement to additional terms and conditions prescribed by OCLC. 3. EVOLUTION OF THE ARCHIVE AND ARCHIVE SERVICES. A. For purposes of maintaining the integrity and long-term accessibility of the Archive and Subscriber's Content Objects stored therein, OCLC will provide Bit Preservation services for Subscriber's Content Objects in the Archive upon Subscriber's payment of applicable service fees. OCLC will take those measures determined in OCLC's sole discretion to be appropriate and practical to maintain Subscriber's Content Objects in the original format in which they were Ingested into the Archive. Subscriber acknowledges that Page 1 of 6 2008025 06-2$-10 P03:20 1N maintaining Subscriber's Content Objects in the igi ornal format in which they were Ingested into the Archive does not ensure that Subscriber's Content Objects will remain able to be rendered for viewing. B. Subscriber understands that Archive Services provide Subscriber with access to many innovative processes and techniques. As such, Archive Services may evolve over time. Accordingly, OCLC may, within its sole discretion: (i) modify, refine and/or change Documentation and the specifications, features, components and/or functionality of existing Archive Services; (ii) make new Archive Services available; and/or (iii) discontinue the availability of Archive Services. OCLC shall notify Subscriber of material modifications, refinements and changes to Documentation and Archive Services, new Archive Services and the discontinuance of Archive Services by online screen display, publication of revised Documentation or service descriptions or by such other means that OCLC determines is reasonably appropriate to communicate the changes to Subscriber. Any new Archive Services made available by OCLC shall be subject to these Terms and such additional terms and conditions as OCLC may require. In the event any such modification, refinement, change or discontinuation materially reduces Subscriber's rights with respect to the Archive, OCLC will provide Subscriber with a prorata refund of that portion of fees paid (excluding set- up fees) allocable to the Archive Services so affected that is proportionate to the degree which Subscriber's rights therein have been reduced; provided Subscriber requests such a refund in writing within thirty (30) days after the effective date of such modification, refinement or change and provides reasonable justification for such request. L CONTENT OBJECTS. A. Subscriber retains all ownership and (except for the limited rights granted to OCLC by these Terms) all other rights in and to Subscriber's Content Objects. B. Subscriber recognizes that Content Objects may be subject to third -party copyright and/or other proprietary rights, and will manage Dissemination and End -User access to such Content Objects accordingly. Subscriber agrees to be responsible for complying with the requirements of all applicable copyright laws and other laws applicable to any proprietary material contained in Subscriber's Content Objects to the extent necessary for Subscriber's lawful use of Archive Services. By submitting a Content Object to the Archive, Subscriber represents and warrants to OCLC that it has complied with the foregoing sentence with respect to the Content Object. In the event of a claim that any of Subscriber's Content Objects violates any third - party copyright or other proprietary right, Subscriber agrees to immediately suspend Dissemination and End -User access to such Content Object pending resolution of such claim. OCLC will promptly inform Subscriber of any claim of infringement related to Subscriber's Content Objects of which OCLC becomes aware. In the event Subscriber does not fulfill its obligation to suspend Dissemination and End - User access to such Content Object within three (3) days after learning of such a claim, OCLC may block Dissemination and End -User access to the relevant Content Object or remove it from the Archive pending resolution of such claim, out liability to Subscriber or any third -party, and notwithstanding the procedures in the Documentation. Subscriber agrees to attach applicable copyright statements to Subscriber's Content Objects made available to End -Users, including any restrictions applicable to such Content Objects which are different from or in addition to those imposed by applicable copyright law. Solely for purposes of providing Archive Services and Bit Preservation services to Subscriber, Subscriber hereby grants to OCLC the non-exclusive right to use, copy, display and prepare derivative works from Subscriber's Content Objects (including derivative works made therefrom). 5. RESTRICTIONS ON USE OF THE ARCHIVE AND ARCHIVE SERVICES. A. Subscriber shall use the Archive and Archive Services solely as authorized herein. Neither the Archive nor any Archive Services may be disclosed, reproduced, distributed or transmitted in any form without the prior written consent of OCLC except as expressly permitted by these Terms. Neither the Archive nor any Archive Services may be resold or transferred. Subscriber shall not omit, obscure or hide from any Authorized User or End -User any disclaimers, proprietary rights notices or any other terms and/or conditions intended to be displayed to an Authorized User and/or End - User by OCLC. Neither Subscriber nor Authorized Users acquire ownership rights to the Archive or the Archive Services. B. Subscriber understands that the Archive is maintained for the benefit of Archive users as a whole with the goal of enhancing the long-term accessibility of digital information. Accordingly, Subscriber agrees to make only good faith use of Archive Services in accordance with Documentation and these Terms that demonstrates respect for the rights of other Archive users. Accordingly, Subscriber shall Page 2 of 6 2008025 take no action or make any omission which one (1) terabyte of data within one (1) year wastes, diminishes or causes harm to the from the date of Subscriber's initial Ingest shared resources that make up the Archive. request. An additional Ingest fee is due for 6 AUTHORIZATIONS AND PASSWORDS. the right to Ingest each additional terabyte of Upon acceptance of Subscriber's order, Subscriber will data and/or for the right to Ingest data in be provided with an OCLC authorization number and each subsequent year. The Ingest fee also password enabling Subscriber to access the Archive and includes the following services: (a) OCLC's Archive Services. Subscriber is solely responsible for handling of incoming Subscriber's Content maintaining the confidentiality of such authorization Objects; and (b) OCLC's monitoring of each number and password, and for all use of the Archive batch of Subscriber's Content Objects Services initiated by such authorization number and submitted for Ingest. password. Subscriber shall promptly notify OCLC in (iii) Storage Fee: The storage fee is an annual writing of lost or stolen passwords and authorization fee set at OCLC's then -current rates based numbers. OCLC's sole obligation with respect to on the amount of data Subscriber stores in passwords and authorization numbers shall be to exert the Archive. The storage fee includes reasonable efforts to maintain the confidentiality of OCLC's ongoing maintenance and Subscriber's passwords and authorization numbers in monitoring of the Archive and regular OCLC's possession, and to terminate lost or stolen automated inspections of Subscriber's passwords and authorization numbers upon receipt of Content Objects in the Archive. Reports of Subscriber's notice. the results of the automated inspections of 7. FEES. Subscriber's Content Objects are A. Subscriber shall pay to OCLC (or, if applicable, periodically made available to Subscriber. Subscriber's regional service provider) the applicable fees for Archive Services within thirty (iv) Dissemination Fee: Payment of the (30) days after receipt of invoice. Fees shall be Dissemination fee gives Subscriber the right paid in advance in U.S. dollars (or such other to request Dissemination of a maximum of currency as OCLC may agree in writing is one (1) terabyte of data within one (1) year acceptable) at the address stated on the invoice. from the date of Subscriber's initial OCLC reserves the right to suspend availability Dissemination request. An additional of the Archive and Archive Services to a Dissemination fee is due for the right to delinquent account upon ten (10) days written request Dissemination of each additional notice if such delinquency is not cured within the terabyte of data and/or for the right to 10 day cure period. Fees specified under these request Dissemination of data in each Terms are exclusive of any taxes. If OCLC, subsequent year. Subscriber's OCLC-affiliated regional service (v) Dissemination Media Fee: Subscriber is provider or OCLC's authorized distributor is responsible for paying the cost of the disk required to collect a tax payable by Subscriber, Subscriber shall pay such tax to such party, as drive(s) that OCLC must purchase to fulfill appropriate, on demand. Subscribers claiming Subscriber's Dissemination requests and shipping the disk drive(s) to Subscriber. exemption from taxation shall supply a valid exemption certificate upon request. C. OCLC may increase or otherwise change the fees B. Fees for Archive Services may include the payable by Subscriber for Archive Services following: and/or modify the fee structure and/or the methods of charging described above effective (i) Set -Up Fee: Set-up includes creating a new for Subscriber's next annual renewal period Subscriber account in the Digital Archive upon not less than sixty (60) days prior written and working with the Subscriber to arrange notice to Subscriber. Such notice may be given workflow details for packaging and delivery to Subscriber as a part of and by the same of Subscriber's Content Objects for loading methods permitted for notice of renewal to the Archive. The set-up fee for Archive provided to Subscriber under Section 10.A of Services is a one-time fee provided these Terms. Subscriber continues to renew its g, WARRANTIES AND LIMITATION OF LIABILITY. subscription to the Archive and Archive Services annually without interruption. If A. OCLC warrants to Subscriber that it possesses all Subscriber fails to renew its subscription to rights necessary to grant Subscriber a license to the Archive and Archive Services and re- use the Archive through the use of Archive subscribes at a later date, Subscriber will be Services in accordance with these Terms and obligated to pay an additional set-up fee in Documentation. In the event of any claim that connection with the new subscription. such use by Subscriber violates any third -party copyright or other intellectual property right, (ii) Inaest Fee: Payment of the Ingest fee gives Subscriber the right to Ingest a maximum of OCLC's liabilities and Subscriber's remedies Page 3 of 6 2008025 shall be solely as provided in Section 9 below. B. Subscriber warrants that it will check Content Objects for viruses at the time such Content Objects are submitted to OCLC for Ingest using available methods which are consistent with then -current industry standards. C. EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OCLC MAKES NO WARRANTIES, EITHER EXPRESS OR IMPLIED, AND DISCLAIMS ALL SUCH WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE AS TO: (A) THE CONTENT OR NONINFRINGEMENT OF CONTENT OBJECTS; (B) THE ARCHIVE OR THE ARCHIVE SERVICES; OR (C) THE RESULTS OBTAINED BY USING THE ARCHIVE, THE ARCHIVE SERVICES OR CONTENT OBJECTS ACCESSIBLE VIA THE ARCHIVE. IN ADDITION, OCLC MAKES NO WARRANTIES OR GUARANTEES, EITHER EXPRESS OR IMPLIED, THAT CONTENT OBJECTS WILL BE OR REMAIN VIRUS -FREE. OCLC agrees to check Subscriber's Content Objects for viruses at the time of Ingest into the Archive and periodically while Subscriber's Content Objects are in the Archive using available methods which are consistent with then -current industry standards. D. OCLC SHALL HAVE NO LIABILITY FOR ANY DOWNTIME OR UNAVAILABILITY OF THE ARCHIVE OR THE ARCHIVE SERVICES DUE TO CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, OR ACTIONS TAKEN BASED ON INSTRUCTIONS RECEIVED FROM SUBSCRIBER IN ACCORDANCE WITH DOCUMENTATION ON WHICH OCLC REASONABLY RELIED. OCLC SHALL NOT BE LIABLE FOR ANY INDIRECT, -SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES HEREUNDER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR INFORMATION OF ANY KIND OR LOST PROFITS OR BUSINESS, HOWEVER CAUSED, WHETHER CLAIMED UNDER CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT OCLC IS MADE AWARE OF THE POSSIBILITY THEREOF. IN NO EVENT SHALL OCLC'S AGGREGATE LIABILITY HEREUNDER EXCEED THE FEES PAID TO OCLC BY SUBSCRIBER PURSUANT TO THESE TERMS FOR THE MOST RECENT SUBSCRIPTION YEAR. 9. THIRD -PARTY CLAIMS. A. OCLC, at its own expense, shall defend any action brought against Subscriber, to the extent that it is based on a claim that use of Archive Services in accordance with these Terms and Documentation infringes a United States copyright or other intellectual property right and shall hold Subscriber harmless from any liability for damages, reasonable attorneys' fees and other payments ordered by a court as a result of such a claim or resulting from the settlement thereof, provided Subscriber notifies OCLC promptly in writing of the action and OCLC has sole control of the defense and all negotiations for its settlement or compromise. Subscriber shA have the right to appoint an attorney to participate in such defense at Subscriber's expense, provided that such participation shall not derogate from OCLC 's sole control of the defense and negotiations for settlement or compromise of the claim. In the event that the Archive or Archive Services become, or OCLC is advised by counsel that they are likely to become, the subject of an infringement claim, OCLC may at its option either secure Subscriber's right to continue using the Archive or the relevant Archive Service(s), replace or modify the Archive or the relevant Archive Services) to make it/them noninfringing, or if none of the foregoing alternatives is reasonably available to OCLC, discontinue the Archive and/or the relevant Archive Service(s). In the event of such discontinuation by OCLC, Subscriber shall be entitled to a prorata refund of the Annual Subscription Fee or the portion of such Fee allocable to the discontinued Archive Services) (as applicable). OCLC shall have no liability for any claim of infringement to the extent based on Subscriber's Content Objects or the alteration of any Archive Service by Subscriber. THE FOREGOING STATES THE ENTIRE LIABILITY OF OCLC AND SUBSCRIBER'S SOLE REMEDY WITH RESPECT TO INFRINGEMENT OF THIRD - PARTY PROPRIETARY RIGHTS BY THE ARCHIVE, THE ARCHIVE SERVICES OR ANY PORTIONS) THEREOF. the extent permitted by the laws of the State (or Country, if Subscriber is located outside of the United States) in which Subscriber is located, Subscriber agrees to be responsible for all claims (including third -party claims), damages, liabilities, costs and expenses (including reasonable attorneys' fees) and other payments arising or resulting from: (i) Subscriber's breach of the warranties it has made in these Terms; (ii) any failure of Subscriber to comply with or fulfill its obligations under these Terms; or (iii) Subscriber's Content Objects, or their access or use by End -Users. 10. TERM AND TERMINATION. A. Subscriber's subscription shall automatically renew annually until terminated by Subscriber or OCLC in accordance with this Section 10. No less than sixty (60) days prior to the end of each annual subscription period, OCLC will notify Page 4 of 6 2008025 Subscriber by electronic mail message or regular mail that Subscriber's subscription to the Archive will automatically renew at the end of the current annual subscription period. If Subscriber notifies OCLC, in writing, at least thirty (30) days prior to the renewal date that it does not wish to renew its subscription to the Archive, Subscriber's subscription will terminate at the end of the current annual subscription period. If Subscriber does not provide OCLC with such notice, Subscriber's subscription to the Archive will be renewed under these Terms for a new annual subscription period. B. Subscriber may terminate its rights under these Terms, without cause, at any time by notice to OCLC, provided that in the event of such termination, any fees for Archive Services, storage fees or other reasonable amounts due shall become immediately due and payable and Subscriber shall not be entitled to a refund of any fees or other amounts paid. C. In the event of material breach of these Terms, the non -breaching parry may, in addition to any other remedies that it may have, at any time terminate these Terms by not less than twenty (20) days prior notice to the breaching party specifying any such breach, unless within the period of such notice all breaches specified therein have been remedied. In the event of termination due to OCLC's uncured material breach, Subscriber shall be entitled to a prorata refund of fees paid pursuant to these Terms in advance (excluding set-up fees) and not yet earned by OCLC. D. Notwithstanding anything in these Terms to the contrary, OCLC reserves the right to terminate the provision of the Archive to Subscriber for any reason upon thirty (30) days written notice. In the event the Archive becomes unavailable due to such termination, OCLC will provide Subscriber with digital copies of Subscriber's Content Objects stored in the Archive in the original format in which they were submitted to OCLC for Ingest into the Archive and Subscriber shall be entitled to a prorata refund of fees paid pursuant to these Terms in advance (excluding set-up fees) and not yet earned by OCLC. E. In the event of a failure to renew or other termination of Subscriber's subscription, Subscriber may request a Dissemination of all of Subscriber's Content Objects from the Archive. The Dissemination will be provided by OCLC at then -current fees. Notwithstanding anything in these Terms to the contrary, if Subscriber fails to request a Dissemination within 30 days after the expiration or the effective date of termination of Subscriber's subscription, OCLC may delete or remove Subscriber's Content Objects from the Archive and/or otherwise act in accordance with then -current portions of Documentation applicable to abandoned Content Objects, out liability to Subscriber or any third -party. 11. MISCELLANEOUS PROVISIONS. A. Neither these Terms nor any rights or obligations hereunder, in whole or in part, shall be assignable, sublicensable or otherwise transferable by Subscriber by either party. However, OCLC may transfer or assign this Agreement or any rights or obligations under this Agreement to any parry that obtains the Intellectual Property rights for this Agreement upon thirty (30) days' written notice to Subscriber. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns. B. These Terms and Documentation are the complete and exclusive statement of the agreement between the parties concerning the subject matter hereof and may not be amended except by the written agreement of the parties. Any terms set forth on any Subscriber purchase order or ordering document will not apply and are superseded by these Terms and Documentation. In the event of conflict between these Terms and Documentation, such documents will apply in the following order of precedence: (i) these Terms and (ii) Documentation. C. No waiver of any right or consent to any breach hereunder shall be effective unless in writing and signed by the party claimed to have waived or consented. No waiver of any right or consent to any breach shall constitute a waiver of any other right or consent to any other breach. D. These Terms shall be governed by and construed in accordance with the laws of the State of Texas and the United States of America without regard to principles of conflicts of law. E. Any notice of breach or termination under these Terms shall be in writing, signed by the party giving notice, and shall be deemed properly given upon delivery into the mail of the country of the party giving notice, postage prepaid, registered or certified return -receipt -requested, or upon delivery to an established international courier (i.e., Federal Express, DHL, UPS), with a signature acknowledging receipt required, to the parties at the addresses set forth on the accompanying order form. F. Neither party shall be liable for any failure or delay in performance under these Terms (other than a delay in the payment of money due and payable hereunder) to the extent said failures or delays are proximately caused (a) by causes beyond that party's reasonable control and occurring without its fault or negligence, or (b) by the failure of the other party to substantially meet its performance obligations under these Page 5 of 6 2008025 Terms, provided that, as a condition to the claim of nonliability, the party experiencing the difficulty shall give the other party prompt written notice, specifying the cause of the delay, following the occurrence of the cause relied upon. G. up V a U"o of these Terms are to be deemed severable, and the invalidity or unenforceability of any provision shall not affect or impair the validity of the remaining provisions. In substitution for any provision held unlawful, there shall be substituted a provision of similar import reflecting the original intent of the parties hereto to the extent permissible under law. H. All use of the Archive and Archive Services shall FORT WORTH PUBLIC LIBARY By: Title: Date: �S SIN t fir' .M.�/VA6cY, A��l�T�NT �lTY ATT�RN�`r OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX be in full compliance with U.S. export regulations. Subscriber shall serve as the importer and exporter of record for Archive Services delivered to it by OCLC outside the U.S., by electronic means or otherwise, and shall pay and/or comply with all applicable export and import laws, customs, regulations, tariffs, duties, and fees, and procurement, data and technology transfer laws. OCLC's obligations under these Terms are contingent upon necessary export licenses being obtained from federal agencies of the U.S. The following Sections of these Terms shall survive expiration or termination of these Terms for any reason: 4, 8, 91 10. E and 11. OCLC ONLINE COMPUTER LIBRARY CENTER, INC. By: Date: Vice President June 7, 2010 0 Hendrix, City apo- _n Q7`lE�..o 1V0 G RE�QUIIiED �'a'v. Page 6 of 6 2008025 CONTENTdm HOSTING SERVICE TERMS AND CONDITIONS IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY, YOUR USE OF THIS SERVICE IS CONDITIONED UPON YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS, BY USING THIS SERVICE, YOU ARE AGREEING TO BE LEGALLY BOUND BY ALL THE TERMS AND CONDITIONS BELOW, IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THIS SERVICE, THESE TERMS AND CONDITIONS SET FORTH THE ENTIRE AGREEMENT AND SUPERSEDES ANY AND ALL PRIOR PURCHASE ORDERS, ACKNOWLEDGMENTS, AGREEMENTS, AND ORAL OR WRITTEN COMMUNICATIONS OR UNDERSTANDINGS OF THE PARTIES REGARDING THE USE OF CONTENTdm HOSTING SERVICE. OCLC reserves the right to determine whether a party is eligible to make use of the CONTENTdm Hosting Service and to refuse access to the Hosting Service to any party for any reason in OCLC's sole discretion. 1. Services. 1.1 General. OCLC will provide the hosting services set forth in the Service Plan to the City of Fort Worth ("Institution") attached as Exhibit A (as the same may be changed or modified in accordance with Agreement from time to time, the "Service Plan") and other services specified in this Agreement (the "Services"). As part of the Services, OCLC will (a) configure, install, house, maintain, monitor and operate the facilities, servers, equipment, operating software and network (collectively, "OCLC's Systems"), (b) provide access to OCLC's CONTENTdm and other application software specified in the Service Plan (the "OCLC Applications") and (c) secure and maintain connectivity with third -party telecommunication providers, all as necessary to host the Institution's Content (as defined below) via the Internet in accordance with the Service Plan. Institution is responsible for securing and maintaining its own Internet connectivity to access OCLC's Systems and the OCLC Applications, 1.2 Domain Names. Institution will provide OCLC with a registered domain name or, upon the request of Institution and if available from a domain name registrar, OCLC will register a domain name selected by Institution ("Institution Domain"). In addition to any fees specified in the Service Plan, Institution will reimburse OCLC for any fees paid by OCLC to the domain name registrar with respect to the registration and maintenance of such Institution Domain. OCLC will host the Institution Domain during the term of this Agreement; provided that, such domain does not violate any of registrar's policies or any applicable laws, rules, regulations or other requirements of any governmental authority having jurisdiction. Upon Institution's request, OCLC will transfer to Institution any right that OCLC may have in the Institution Domain. The Institution Domain will be hosted and administered in accordance with terms of ICANN's then current domain name dispute resolution policies and/or the policies of the registrar of the Institution Domain. To the extent such policy sets forth a dispute resolution procedure, in the event of a dispute, the parties may first submit the dispute for non -binding mediation in Tarrant County, Texas. The mediator shall be agreed to by the parties. Each party shall be liable for its own expenses, including attorney's fees; however, the parties shall share equally in the costs of the mediation. In the event mediation is not successful, the dispute may, upon written consent of both parties, be submitted for binding arbitration in accordance with the rules of the American Arbitration Association. Each party shall be liable for its own expenses, including attorney's fees; however, the parties shall share equally in the costs of the arbitration. In no event shall the City be required to submit a dispute to binding mediation or arbitration without the City's prior written consent. OCLC will not have any liability on account of any inability to use any Institution Domain, and the inability to use any Institution Domain or any other domain name will not entitle Institution to any refund of any fees paid or reimbursed under this Agreement. 1.3 IP Addresses. OCLC may assign IP addresses to Institution as part of the Services. Any IP addresses or other network numbers assigned to Institution by OCLC are and will remain the property of OCLC. Upon any termination of this Agreement or if OCLC ceases to provide domain name services, OCLC may, in its sole discretion, reassign or reuse the IP addresses. OCLC has sole discretion as to the Internet routing of any OCLC network numbers. 1.4 Service Level. OCLC will use commercially reasonable efforts to provide the Services and operate OCLC's Systems in accordance with OCLC's standard Service Level Agreement, a current version of which is available at www.ocic.org. OCLC's obligations under the Service Level Agreement are subject to materials and services provided by equipment, telecommunications and/or other suppliers and to delays by or actions of Institution or third parties. Institution acknowledges that OCLC's Systems may be subject to temporary shutdowns due to causes beyond OCLC reasonable control, and such temporary shutdowns will not be deemed to be a breach of any obligations under this Agreement or the Service Level Agreement, unless otherwise agreed to by the parties. INSTITUTION FURTHER ACKNOWLEDGES AND AGREES THAT ITS SOLE AND EXCLUSIVE REMEDY FOR ANY FAILURE OF OCLC TO PROVIDE THE SERVICES IN ACCORDANCE WITH THE SERVICE LEVEL AGREEMENT IS TO TERMINATE THIS AGREEMENT PURSUANT TO SECTION 4.1. 20090402 Page 1 of 8 OCLC Hosting Terms and Conditions 1.5 Bandwidth, Storage and Other Limits Usage. OCLC is not obligated to provide any bandwidth, storage or other Services in excess of the limits set forth in the Service Plan. If Institution uses any bandwidth, storage or other services in excess of the limits set forth in the Service Plan, OCLC may, in its sole discretion, assess Institution with additional charges, suspend the performance of the Services, or terminate this Agreement. In the event that OCLC elects to take any such action, Institution will not be entitled to a refund of any unused pre -paid fees. 1.6 Modifications to Services. OCLC reserves the right to change or modify the Services, any Service Plan, the terms and conditions of this Agreement, or any policy or guideline applicable to the Services, at any time in its sole discretion. OCLC will send a notice to Institution of any such changes. Changes to this Agreement or a Service Plan will be effective thirty (30) days after the date of such notice or such later date as may be specified in the notice; provided, however, that any price changes will be subject to the notice and other requirements of Section 3.2. Changes to any policy or guidelines governing the Services, including the Acceptable Use Policy, will be effective upon Institution's receipt of notice or posting to the OCLC website. If Institution does not agree to any change or modification to this Agreement, the Service Plan, or any governing policy or guideline, Institution's sole remedy is to immediately terminate this Agreement pursuant to Section 4.1 (notwithstanding any notice period). Institution's continued use of the Services following the effective date of any changes or modifications to this Agreement, the Service Plan, or any policy or guideline will constitute Institution's acceptance of such changes or modifications. 2. Institution Content; Acceptable Use. 2.1 Institution Content. In addition to the license granted to OCLC in Section 48 of the CONTENTdm End User License Agreement, Institution hereby grants OCLC a non- exclusive, royalty -free, non-sublicensable license to host, reproduce, transmit, cache, store, display, publish, distribute, perform, edit, adapt, modify, create derivative works from, and otherwise use the Institution Content, all as reasonably necessary to provide the Services for Institution. "Institution Content" means all materials, code, data, text (whether or not perceptible by users), audio, video, graphics, photographs, artwork, bulletin board postings, or any other items or information of Institution or any third party that are provided or permitted by Institution to reside on OCLC's Systems. 2.2 Institution's Sole Responsibility. Institution will be solely responsible for all Institution Content. Institution will (a) be solely responsible for the creation, posting, updating and maintenance of the Institution Content (including all content provided by third parties) and (b) manage, renew, create, delete, edit and otherwise control the editorial content of the Institution Content. OCLC will not be responsible for reviewing the Institution Content prior to its posting by Institution. 2.3 Compatibility. Institution is responsible for ensuring that the Institution Content will be "server ready" and otherwise remain fully compatible with OCLC's Systems (including all software and operating systems). Institution acknowledges that it is responsible for having the necessary knowledge and expertise to maintain the Institution Content on OCLC's Systems. OCLC reserves the right to remove any Institution Content that is not compatible with OCLC's Systems. Upon request from Institution, and at Institution's sole expense, OCLC may assist Institution in resolving any compatibility problems on a time and materials basis. 2.4 Acceptable Use Policy. Institution will at all times adhere to all applicable laws, rules, regulations and other requirements of any governmental authority having jurisdiction and to OCLC's standard policies including, without limitation, OCLC's Acceptable Use Policy, a current version of which is attached as Exhibit C. OCLC may inspect the Institution Content or investigate any alleged violation of this Agreement, OCLC's policies or any third -party complaints. OCLC will not access or review the contents of any e-mail or other stored electronic communications, except as required or permitted by applicable law or legal process. In the event that OCLC determines in its sole and reasonable discretion that any Institution Content or conduct or actions of Institution (including its employees and users) are objectionable, unlawful, potentially infringing or otherwise violate this Agreement, the Acceptable Use Policy or any other applicable policy, OCLC may take any action that it deems appropriate and reasonable under the circumstance to protect its systems, facilities, subscribers and/or third parties. Such corrective action includes, but is not limited to: (a) issuing a warning; (b) immediately suspending or terminating the Services; (c) restricting or prohibiting access to any Institution Content that is objectionable or otherwise violates this Agreement or applicable policy; and/or (d) disabling or removing hypertext links, Institution Content or the content of any third party from OCLC's Systems. Institution will not be entitled to a refund of any fees paid or reimbursed on account of any such action by OCLC. 2.5 Disclosure Rights. If and to the extent reasonably required to comply with applicable laws and lawful governmental requests, to protect OCLC's Systems and OCLC's customers, or to ensure the integrity and operation of OCLC's business and systems, OCLC may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e., name, e-mail address, etc.), IP addressing and traffic information, usage history, and Institution Content residing on OCLC's Systems, 2.6 Warranties. Institution represents, warrants and covenants to OCLC that: (a) the Institution Content and its use will not violate, misappropriate or infringe any Proprietary Rights or any other personal, privacy or moral right arising under the laws of any jurisdiction of any person or entity, nor will same constitute libel or defamation of any person or entity; (b) the Institution Content will not contain any harmful components, including, but not limited to, viruses, trap doors, hidden sequences, hot keys, or time bombs; (c) Institution has all the right, power and authority necessary to use the Institution Content as described in this Agreement, as well as in the CONTENTdm End User License Agreement; and (d) the Institution will comply with all applicable laws, rules and regulations (including, but not ted to, export control, decency, privacy and intellectual property laws). 20090402 Page 2 of 8 OCLC Hosting Terms and Conditions 3. Fees and Payment Terms. 3.1 General. Institution will pay OCLC the fees, charges and other amounts as mutually agreed upon by the parties. Unless otherwise specified, the Institution will pay OCLC any setup, installation and other one-time fees upon acceptance of this Agreement. Institution will pay OCLC the monthly, annual or other periodic fees for the first year of the term upon acceptance of this Agreement and for any subsequent year upon commencement of the applicable year. All fees will be billed by OCLC in advance of providing the Services. Institution will pay all applicable federal, state, and local sales, use, value added, excise, duty and any other taxes assessed with respect to the Services provided to Institution, other than taxes based on OCLC's net income. Institution's failure to fully pay any fees and taxes within thirty (30) days after the applicable due date will be deemed a breach of this Agreement, justifying OCLC's suspension of its performance of the Services and, in OCLC's sole discretion, termination of this Agreement. Accounts in default are subject to an interest charge on the outstanding balance equal to the lesser of 1.5% per month or the maximum rate permitted by applicable usury law. Any termination by OCLC for Institution's failure to pay will not relieve Institution from paying past due fees plus interest. This Section 3.1 does not apply to Institutions that have obtained the Quick Start License provided in conjunction with a FirstSearch® Base Package Subscription. 3.2 Price Changes. OCLC reserves the right to change any hourly, monthly, annual or other periodic fees, provided that: (a) OCLC will give Institution written notice of the change at least thirty (30) days in advance of the first period for which the change is to become effective; and (b) no such change will be effective for any period within one year after the date of this Agreement. If Institution does not agree to pay the new fees, Institution may terminate this Agreement by providing written notice to OCLC prior to the effective date of the change. This Section 3.2 does not apply to Institutions that have obtained the Quick Start License provided in conjunction with a FirstSearch Base Package Subscription. 4. Term of Service. 4.1 Term and Cancellation Policy. The Agreement will remain in full force and effect until terminated by either party. Either party may terminate this Agreement for any reason by providing the other party thirty (30) days prior written notice; provided that, OCLC may immediately terminate this Agreement for Institution's or its users' violation of the Acceptable Use Policy. Upon any termination of this Agreement, Institution will not be entitled to a refund of any fees paid or reimbursed under this Agreement; provided that, if OCLC terminates this Agreement for any reason other than breach, default of violation by Institution or its users, then OCLC will promptly refund that portion of any periodic fees pre -paid by Institution for any period after the effective date of the termination. 4.2 Effect of Termination. Should this Agreement be terminated for any reason, OCLC will not be liable to Institution because of such termination for compensation, reimbursement or damages on account of the loss of prospective profits, anticipated sales, goodwill or on account of expenditures, investments, leases or commitments in connection with Institution's business, or for any other reason whatsoever flowing from such termination. Institution is solely responsible for procuring any new or replacement service upon termination. Any termination of this Agreement will not relieve Institution of any obligations to pay any fees and costs accrued prior to the termination date and any other amounts owed by Institution to OCLC as provided in this Agreement. Upon termination of this Agreement, the following sections will survive and remain in effect in accordance with their terms: Sections 4.2 and 5 through 9. 5. Reservation of Rights. 5.1 By OCLC. OCLC is the exclusive owner of and retains all right, title and interest (including, without limitation to, all copyrights, trademarks, patents, trade secrets, and any other proprietary rights to all materials, including but not limited to any computer software (in object code and source code form), data or information developed or provided by OCLC or its suppliers pursuant to this Agreement (including, without limitation, the OCLC Applications), and any know-how, methodologies, equipment, or processes used by OCLC to provide the Services to Institution (including, without limitation, the OCLC's Systems). 5.2 By Institution. Institution is the exclusive owner of and retains all right, title and interest (including, without tation, all proprietary rights) to the Institution Content, notwithstanding the license grant provided to OCLC pursuant to Section 4B of the CONTENTdm EULA. 6. Disclaimers and Limitations 6.1 Disclaimer. OCLC exercises no control over, and accepts no responsibility for, third -party content of the information passing through OCLC's System, network hubs and points of presence, or the Internet. INSTITUTION ACKNOWLEDGES THAT OCLC'S SYSTEMS (INCLUDING ANY SOFTWARE AND ANY OTHER ITEMS USED OR PROVIDED BY OCLC IN CONNECTION WITH ANY SERVICES HEREUNDER) ARE PROVIDED "AS IS." OCLC DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE PERFORMANCE OF THE SERVICES OR OCLC'S SYSTEMS, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON -INFRINGEMENT OR ANY IMPLIED WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE. OCLC MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER THAT THE SERVICES AND OCLC'S SYSTEMS WILL BE UNINTERRUPTED, ALWAYS ACCESSIBLE, FREE OF HARMFUL COMPONENTS, ACCURATE OR ERROR -FREE. 6.2 Limitation of Liability. OCLC WILL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES EVEN IF OCLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL OCLC HAVE ANY LIABILITY FOR UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT OR DESTRUCTION OF INFORMATION DISTRIBUTED OR MADE AVAILABLE FOR DISTRIBUTION VIA THE SERVICES THROUGH ACCIDENT, FRAUDULENT MEANS OR DEVICES, IN ANY EVENT, THE LIABILITY OF OCLC TO INSTITUTION FOR ANY REASON AND UPON ANY CAUSE OF ACTION WILL 20090402 Page 3 of 8 OCLC Hosting Terms and Conditions BE LIMITED TO THE AMOUNT ACTUALLY PAID TO OCLC BY INSTITUTION UNDER THIS AGREEMENT DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH SUCH CLAIM AROSE. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING, BUT NOT LIMITED TO, BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS, AND OTHER TORTS. THE FEES FOR THE SERVICES SET BY OCLC HEREUNDER HAVE BEEN AND WILL CONTINUE TO BE BASED UPON THIS ALLOCATION OF RISK. 6.3 Force Majeure. Either party will be excused from performance hereunder to the extent that performance is prevented, delayed or obstructed by causes beyond its reasonable control, including but not limited to, acts of God (fire, storm, floods, earthquakes, etc.), civil disturbances, disruption of telecommunications, power or other essential services, or interruption or termination of service by the service provider being used by OCLC to link its servers to the Internet, or any malicious or unlawful acts of any third party. 7. Provisions 7.1 Identification. OCLC may, free of any obligation to pay compensation, use Institution's name to identify Institution as an OCLC client, in advertising, publicity, or similar materials distributed or displayed to prospective clients, but shall not depict Institution in a demeaning or derogatory manner. Notwithstanding the foregoing, OCLC shall not use Institution's logo without the express written consent of Institution. 7.2 Independent personnelI in performance of independent contractors and of Institution. Contractors. OCLC and its the Services, are as not as employees or agents acting 7.3 Waiver; Amendment. The failure of either party to enforce its rights under this Agreement at any time for any period will not be construed as a waiver of such rights. FORT WORTH PUBLIC LIBRARY By: Title: 7A No Assignment. Neither- party may assign, without the prior written consent of QGL- any rights, duties or obligations under this Agreement to any person or entity, in whole or in part, whether by assignment, merger, transfer of assets, sale of stock, operation of law or otherwise, and any attempt to do so will be void. 7.5 Governing Law; Attorneys' Fees; Venue. This Agreement will be governed by and construed in accordance with the laws of the State of Texas. 7.6 Headings. Headings herein are for convenience of reference only and will in no way affect interpretation of this Agreement. 7.7 Notice. All notices and other communications required or permitted hereunder will be in writing and delivered in person, by courier, prepaid certified or registered U.S. mail, facsimile with confirmation, or e-mail with return receipt to the parties at the addresses set forth in this Agreement. Notice will be effective when received. 7.8 Counterparts. This Agreement may be executed in counterparts and/or via facsimile transmission, any one or form of which will be deemed an original, but all of which will constitute one and the same instrument. 7.9 Entire Agreement; Severability. This Agreement constitutes the complete and exclusive statement of agreement between the parties, and supersedes and merges all prior proposals and all other agreements, oral and written, between the parties relating to the subject matter of this Agreement. In the event that any provision of this Agreement will be determined to be illegal or unenforceable, that provision will be eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. OCLC ONLINE COMPUTER LIBRARY CENTER, INC. By: Date Robin Murray Vice President June 7, 2010 ■6• ,T 20090402 'ir�ylt:,'36�� �`�. �i���iTH►,1'X .- •OCLC Hostin- &C REQUIRED Exhibit A Service Plan ON I EN I am Hosting Services CONTENTdm direct license purchase required. Separate fees incurred for each of the services described below. Initial setup of CONTENTdm instance — OCLC staff will set up your licensed copy of CONTENTdm in OCLC's hosting operations center including disk allocation according to the CONTENTdm hosting level you've chosen. They will initiate backup procedures, allocate 5 user accounts, and allow up to 300 collections per licensed copy of CONTENTdm. CONTENTdm Hosting Service — OCLC staff will maintain the operations of your server, actively monitor your server for availability, provide regular back-ups of content, metadata, and user interface changes. Additional collection storage (optional) —Should you fill up the storage initially allocated according to your CONTENTdm hosting level you can add additional storage at then -current pricing. Application support (optional) — OCLC can provide consulting on Web site development. User account administration (optional) - OCLC can provide support to edit, add, or delete user accounts. 20090402 Page 5 of 8 OCLC Hosting Terms and Conditions EXHIBIT B SERVICE LEVEL AGREEMENT This Service Level Agreement ("SLA") sets forth the service level and performance objectives of OCLC Online Computer Library Center, Inc. ("OCLC") in providing hosting services (the "Services") to you. OCLC will use commercially reasonable efforts to meet the following service level and performance objectives to support the operation of the facilities, server(s), computer equipment, operating software and connectivity used to provide the Services to you (collectively, "OCLC's Systems"). 1. Uptime Commitment OCLC will use commercially reasonable efforts to ensure OCLC's Systems are available 99% of the time (the "Uptime Commitment"). All Uptime Commitment will be measured within OCLC's System on a monthly basis calculated to include twenty-four (24) hours per day over each month, but excluding from the numerator and denominator in the calculation the duration in time of any temporary shutdowns due to scheduled maintenance (which will not exceed in the aggregate sixteen (16) hours per month), telecommunications or power disruptions caused by third parties, and any other causes beyond OCLC's reasonable control. OCLC agrees to notify you promptly of any factor, occurrence, or event coming to its attention that may affect OCLC's ability to meet the Uptime Commitment, or that is likely to cause any material interruption in the Services. 2. Exclusive Remedy. OCLC will use commercially reasonable efforts to correct any material problems in the Serices, including any failure to satisfy the Uptime Commitment. In the event that OCLC fails to satisfy the Uptime Commitment for a given month and you provide written notice within thirty (30) days of the end of such month, your sole and exclusive remedy will be to receive a service credit equal to the following percentage of the monthly fees for the Services for the stated uptime: 97% to 99% 15% 94% to 96.9% 25% 92% to 93.9% 50% 90% to 91.9 75% Below 90% 100% In no event will the service credit exceed the monthly fees paid by you for the Services. You acknowledge and agree that if the remedies set forth in this section are applied, any failure of OCLC to meet the requirements in this SLA will not constitute a breach of the Hosting Agreement, 3. Systems Management 3.1 Monitoring. OCLC will monitor and maintain OCLC's Systems in working order each day (24 x 7). OCLC will proactively manage and monitor all application server hardware devices and software to ensure optimal performance and reliability as well as to detect abnormal events or exceeded utilization or performance thresholds. OCLC will proactively monitor the status of the operating systems (e.g., CPU, disk 1/0, memory, processes, etc.), critical application layer daemons and processes and trigger appropriate event notification alarms caused by errors, exceeded thresholds, etc. 3.2 Maintenance. OCLC will operate, monitor and administer all servers, applications and networks supporting the Services. In order to provide such coverage, OCLC may utilize a mixture of on -site and on -call support staff, automated serer monitoring and automated paging technology. OCLC's on -site coverage is during OCLC's normal business hours, Monday through Friday, excluding holidays recognized by OCLC. 3.3 Scheduled Outages. Maintenance outages, if necessary, will be conducted at a time and in a manner to minimize adverse impacts on the Services. Maintenance outages will include, but are not limited to the installation of upgrades, service packs and routine server or application configuration changes. Other maintenance outages may be necessary from time to time. 3.4 Change Control. OCLC will install new equipment, software, releases, upgrades, fixes, patches and other items necessary to maintain OCLC's Systems to industry standards. OCLC will proactively gather information from appropriate serer, peripheral, operating system or database vendors regarding upgrades, defect patches or fixes. 3.5 Notice. OCLC will use commercially reasonable efforts to give you three (3) days notice prior for all non -routine management, maintenance, change control or other actions by OCLC that may material impact the Service adversely. 20090402 Page 6 of 8 OCLC Hosting Terms and Conditions ■ 1 r ACCEPTABLE USE POLICY This Acceptable Use Policy ("AUP") describes the proper kinds of conduct and prohibited uses of the hosting and other services (the "Services") provided by OCLC Online Computer Library Center, Inc. ("OCLC"). This AUP is not exhaustive and OCLC reserves the right to modify it at any time, effective upon posting of the modified version to <www.ocic.org or such other location designated by OCLC. By using OCLC's Services, you agree to abide by the then current version of this AUP. ANY VIOLATION OF THIS AUP MAY RESULT IN THE SUSPENSION OR TERMINATION OF THE SERVICES AND SUCH ACTION AS OCLC DEEMS APPROPRIATE AS FURTHER DESCRIBED IN THE HOSTING AGREEMENT, ANY REPEATED VIOLATION OF THIS AUP WILL RESULT IN THE TERMINATION OF THE HOSTING AGREEMENT. INDIRECT OR ATTEMPTED VIOLATIONS OF THIS AUP, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON YOUR BEHALF, WILL BE CONSIDERED VIOLATIONS OF THE AUP BY YOU. General OCLC's Services enable you to host and serve your Web site and all related content, including, but not limited to, programs, program scripts, e-mail, text, bulletin board postings, hypertext links, meta tags, domain names, pictures, graphics, forums, interactive media, and audio/visual materials that you or a third party posts on your Web site (collectively, "Subscriber Content") using OCLC's facilities, services, equipment, operating software and network (collectively, "OCLC's Systems"). Generally, OCLC does not actively monitor, censor, or directly control any information that is stored on or transmitted over OCLC's Systems. OCLC cannot and does not warrant, verify or guarantee the quality, accuracy, safety or integrity of your Subscriber Content or other materials or information that you or a third party may post or access through the Services. You are solely responsible for all of the Subscriber Content and your and your users' use of OCLC's Services and your Web site. No Illegal or Harmful Uses OCLC's Services and Systems may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation is strictly prohibited. The following non. exhaustive list describes the kinds of illegal or harmful conduct are prohibited. OCLC reserves the right to restrict or prohibit any and all uses or content that it determines in its sole discretion is harmful to its systems, network, reputation, good will, other OCLC customers, or any third party. • Infringement. Infringement of intellectual property rights or other proprietary rights including, without limitation, material protected by copyright, trademark, patent, trade secret or other intellectual property right used without proper authorization. Infringement may result from the unauthorized copying and posting of pictures, logos, software, articles, musical works, and videos. • Offensive Materials. Disseminating or hosting material that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable. • Harmful Content. Disseminating or hosting harmful content including, without limitation, viruses, Trojan horses, worms, time bombs, cancelbots or any other computer programming routines that may damage, interfere with, surreptitiously intercept or expropriate any system, program, data or personal information. • Fraudulent Conduct. Offering or disseminating fraudulent goods, services, schemes, or promotions (i.e., make money fast schemes, chain letters, and pyramid schemes); fraudulent submission or use of personal or financial information; or engaging in any practice that constitutes an unfair or deceptive trade practice. • Export Violations. Posting or sending of software or technical information in violation of U.S. export laws, including, without limitation, the Export Administration Regulations maintained by the Department of Commerce. • Privacy. Collecting, using and disclosing any personally identifiable user information in violation of any applicable law and/or stated privacy policy. Maintenance of Security and Integrity Violations of system or network security are prohibited, and may result in criminal and civil liability. OCLC will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected. Examples of system or network security violations include, without limitation, the following: 20090402 Page 7 of 8 OCLC Hosting Terms and Conditions Exhibit C • Hacking. Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network. • Interception. Unauthorized monitoring of data or traffic on any network or system of OCLC or any third party. • Intentional Interference. Interference with service to any user, host or network including, but not limited to, denial of service attacks, mail bombing, news bombing, other flooding techniques, deliberate attempts to overload a system and broadcast attacks. • Falsification of Origin. Forging of any TCP-IP packet header, e-mail header or any part of a message header. This prohibition does not include the use of aliases or anonymous remailers. • Avoiding System Restrictions. Using manual or electronic means to avoid any use limitations placed on the Services such as access and storage restrictions. No E-Mail Abuses You may not distribute, publish, send or incite unsolicited mass e-mailings, promotions, advertising, or solicitations (such as "spam"), including, without limitation, commercial advertising, informational announcements, and mail bombing. You may not use OCLC's mail server or a third party mail server to relay mail without the express permission of the account holder or the third party site. Posting the same or similar message to one or more newsgroups (including, but not ted to, the use of chain letters, excessive cross - postings or multiple -postings) is explicitly prohibited. Enforcement by OCLC OCLC reserves the right, but does not assume the obligation, to investigate any violation of this AUP or misuse of OCLC's Systems. As described in the Hosting Agreement, OCLC reserves the right and has absolute discretion to (a) enforce this AUP and the terms of the Hosting Agreement and (b) remove or disable access, screen or edit any Subscriber Content that violates these provisions or is otherwise objectionable. Without limitation, OCLC also reserves the right to report any activity (including the disclosure of appropriate subscriber inf)rmation) that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. OCLC also may cooperate with appropriate law enforcement agencies to assist in the investigation and prosecution of any illegal conduct by providing network and systems information related to allegedly illegal, harmful or objectionable content. If you want to report any violations of this AUP, please contact contentdmsupportCa�ocic.org. 20090402 Page 8 of 8 OCLC Hosting Terms and Conditions