Loading...
HomeMy WebLinkAboutContract 40525THIS PURCHASE AGREEMENT (this Agreemerc ) is entered as of the date last below written (the "Effective Date") by and between E•SPONDER, LLC, a Missouri limited liability company ("E•SPONDER"), and the party listed as "Customer" on the signature page to this Agreement, individually referred to as a "party," collectively referred to as the "parties." WHEREAS, through its product known as E•SPONDER ExpressT"' E•SPONDER provides a solution consisting of certain hardware and licensed software that enables federal, state, local, and private sector entities to exchange information necessary for daily activities, to plan events, to coordinate command and control during events and incidents, and to review and evaluate performance; and WHEREAS, E•SPONDER Express consists of certain computer hardware to be purchased by Customer, certain software designed by E•SPONDER ("E•SPONDER Express") and other embedded software to be licensed and sublicensed to Customer under the terms of this Agreement; and WHEREAS, Customer desires to obtain an E•SPONDER Express solution, on the terms further described herein. NOW, THEREFORE, the parties agree as follows: 1. Definitions. As used herein: (i) "Hardware" shall mean the Dell server, as described on Schedule A attached hereto and incorporated herein by this reference; (ii) "Licensed Software" shall mean E•SPONDER Express and those Microsoft applications embedded in the solution, including Microsoft Windows Server, Microsoft SharePoint Server, and Microsoft UserCAL; (iii) "Maintenance Release" means a release that corrects errors or bugs, or that offers minor improvements in functionality or performance that, taken as a whole, do not materially affect the overall value of the E•SPONDER Express solution; and (iv) "Major Release" means a release with significant improvements in functionality or performance that, taken as a whole, materially affect the overall value of the E•SPONDER Express solution. 2. Purchase Price, Title and License. The price for the Hardware, Services, and the license for the Licensed Software shall be $32.870.00(the "Purchase Price"). In exchange for payment of the Purchase Price set forth above, E•SPONDER agrees to license the Licensed Software to Customer. Payment terms are net thirty (30) days from date of invoice. Without prejudice to any other remedy, including the right to terminate this Agreement, in the event any charge is not paid when due, E•SPONDER may assess, and Customer agrees to pay, a late charge of one and one-half percent (1.50%) or such lesser maximum amount permitted by law, for each month or portion thereof of the amount past due. 3. Limited Use of the Licensed Software. E•SPONDER hereby grants to Customer a limited, non-exclusive, non -assignable right to use the Licensed Software solely in connection with Customer's business or operations pursuant to this Agreement and for no other purpose. This license grant does not transfer any right, title or interest in any such Licensed Software. Customer shall comply with all applicable laws and regulations and obtain all appropriate government approvals pertaining to Customer's use of the Licensed Software. Customer will not use the Licensed Software (with the exception of a logo or mark or graphic design provided by E•SPONDER for use by Customer) in Customer's corporate or governmental title or name or in any way that might result in confusion as to the separate and distinct identities of Customer and E•SPONDER. E•SPONDER does not grant any right or license to Customer to sublicense the Licensed Software. 4. Installation and Maintenance. a. Non-complex installation shall be provided by the hardware manufacturer at no additional cost to Customer; if Customer requires complex installation, an additional $450fee shall apply. b. E•SPONDER shall provide all first level customer support (as defined below) for the Licensed Software. Purchase Agreement OFFICIAL RECORD 23235324\VA LFT SECRETARY WORTH, TX c. In the event on -site support is required to resolve a second or third level support matter, E•SPONDER shall bear its costs of travel and related expenses and such on -site service shall be at no additional charge, unless it is determined that the Licensed Software was not responsible for the problem. In this circumstance, to the extent funds are sufficiently appropriated and authorized by Customer, the Customer will be responsible for all of E•SPONDER's reasonable travel and related expenses and professional time. d. As used herein: (i) first level support means services responsive to Customer's initial notification that a suspected problem exists with the Licensed Software, including call logging, validation, determining whether a solution is given in user documentation or maintenance documentation, and a review of known resolutions for the reported problem; (ii) second level support means services performed beyond first level support to attempt to reproduce the suspected problem and correct it by means of work -around, or in determining that the problem cannot be reproduced; and (iii) third level support means services provided to Customer to resolve problems that are determined to be or are likely to be the result of one or more design or manufacturing defects or interaction between the Licensed Software and other materials, and that cannot be resolved by Customer. 5. Maintenance Releases and Major Releases. Customer may purchase E•SPONDER 's software assurance plan for an annual fee equal to twenty percent (201/o) of the Purchase Price. Under the software assurance plan, Customer shall receive any release improvements, modifications or other alterations of E•SPONDER Express in the form of Maintenance Releases or Major Releases promptly upon their general release by E•SPONDER (the "Software Assurance Plan"), If Customer elects not to purchase the Software Assurance Plan, E•SPONDER shall make available to Customer any Maintenance Release or Major Release that relates to E•SPONDER Express for purchase at an additional sum, it being understood that Customer is free to elect not to purchase any Major Release or Maintenance Release. Notwithstanding the foregoing, each Customer shall receive one year of the Software Assurance Plan at no additional charge upon purchase of the E•SPONDER Express, 6. Limited Warranty; Customer Obligations. a. E•SPONDER hereby represents and warrants to Customer, to the best of its knowledge: (a) that E•SPONDER Express will conform in all material respects to the specifications set forth on Schedule B attached hereto and incorporated herein by this reference, and the sole remedy for any nonconformance is as provided in this Section 6, below; (b) that at the time of delivery, E•SPONDER Express will not contain any virus, time bomb, trap door or other code designed to disrupt, disable, harm or otherwise impede, or to allow unauthorized access to, the operation of Customer's software, are, hardware or computer system; (c) that E•SPONDER has the legal right to enter into and perform its obligations under this Agreement; (d) that E•SPONDER Express will comply with all applicable laws, rules, or regulations, and that E•SPONDER has obtained all required permits necessary to comply with such laws, rules, or regulations; and (e) that, at the time of delivery, to the best of E•SPONDER's knowledge, E•SPONDER Express does not violate or in any way infringe upon the rights of third parties, including property, contractual, employment, trade secrets, proprietary information and non -disclosure rights, or any trademark, copyright or patent rights. For purposes of this Agreement, "knowledge" shall mean the actual knowledge of E•SPONDER e's executive officers and key managers. E•SPONDER further warrants to Customer that upon delivery, E•SPONDER Express will be free of defects in materials and workmanship under normal use. Customer's exclusive remedy and E•SPONDER's entire liability under this limited warranty for E•SPONDER Express will be to replace E•SPONDER Express and/or to seek a refund under Section 7, below. E•SPONDER disclaims any warranties that are not set forth in this Agreement and any warranties that may have been implied, including warranties of merchantability and fitness for a given purpose. b. In the event that Customer provides any hardware or software that is incorporated into E•SPONDER Express, Customer agrees that it will use all reasonable efforts to ensure that such hardware or software is free from 06 -23-1 0 P03 : 1 S' IN Page 1 defects, and if any such defects are discovered and shown to be the proximate cause of any damage or loss suffered by E•SPONDER, to the extent permitted by law, Customer shall indemnify and hold E•SPONDER harmless from any such damage or loss. c. In the event that Customer is required to provide any information or take any actions to facilitate the implementation of E•SPONDER Express and Customer fails to do so in a timely manner, Customer shall be deemed to have waived any claim that it may have against E•SPONDER for late or faulty performance that has resulted from Customer's failure. 7. LIMITATION OF LIABILITY. EXCEPT FOR THE LIMITED WARRANTY SET FORTH IN THIS AGREEMENT, E•SPONDER Express IS BEING PROVIDED BY E•SPONDER TO CUSTOMER ON AN "AS IS" BASIS AND E•SPONDER EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS OTHERWISE SET FORTH IN THIS AGREEMENT, E•SPONDER DOES NOT WARRANT THAT E•SPONDER Express WILL BE UNINTERRUPTED OR ERROR FREE NOR MAKE ANY WARRANTY AS TO THE RESULTS OBTAINED FROM THE USE OF E•SPONDER. EXCEPT FOR DAMAGE TO PROPERTY OR PERSONAL INJURY CAUSED BY ESPONDER'S NEGLIGENCE OR INTENTIONAL MISCONDUCT, NEITHER E•SPONDER , ITS AFFILIATES, ITS CONTRACTORS, MANAGERS, MEMBERS OR THEIR RESPECTIVE EMPLOYEES OR AGENTS WILL BE RESPONSIBLE FOR, AND CUSTOMER WAIVES AND RELINQUISHES ANY CLAIM AGAINST E•SPONDER FOR ANY DAMAGE, LOSS, COST OR OTHER EXPENSE, FURTHER, IN NO EVENT WILL BE RESPONSIBLE FOR, AND CUSTOMER WAIVES AND RELINQUISHES ANY CLAIM AGAINST E•SPONDER FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES, EVEN IF E•SPONDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THAT CUSTOMER OR ANY THIRD PARTY MAY SUFFER WHICH IS RELATED TO, OR RESULTS FROM CUSTOMER'S USE OF E*SPONDER. THIS INCLUDES, BUT IS NOT LIMITED TO, LOSS OF DATA OR BUSINESS RESULTING FROM DELAYS, NON -DELIVERY, MIS -DELIVERY, OR INTERRUPTIONS AS A RESULT OF E•SPONDER 'S OR CUSTOMER'S (IN)ACTIONS. EACH PARTY ACKNOWLEDGES THAT THIS LIMITATION OF LIABILITY REFLECTS AN INFORMED, VOLUNTARY ALLOCATION BETWEEN THE PARTIES OF THE RISKS (KNOWN AND UNKNOWN) THAT MAY EXIST IN CONNECTION WITH THIS AGREEMENT, AND THAT THIS LIMITATION WILL APPLY REGARDLESS OF THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. EXCEPT AS OTHERWISE PROVIDED HEREIN, THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING, WITHOUT LIMITATION, TO BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS, AND OTHER TORTS, EXCEPT AS OTHERWISE PROVIDED HEREIN , IN NO EVENT WILL E•SPONDER 'S LIABILITY EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER UNDER THIS AGREEMENT, NO ACTION, REGARDLESS OF FORM, ARISING OUT OF OR RELATING TO THIS AGREEMENT MAY BE BROUGHT BY CUSTOMER MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION HAS ACCRUED. 8. Infringement Indemnification. E•SPONDER will defend or settle at its own expense any action brought against Customer to the extent that is based on a claim that E•SPONDER Express infringes or misappropriates any United States patent, trademark, copyright, trade secret or other proprietary right, and E•SPONDER will pay any costs, fees and damages finally awarded against Customer in any such action which is attributed to any such claim, or any settlement of such claim, as the case may be, provided that E•SPONDER shall be given prompt written notice of any such alleged infringement or violation and shall be afforded the opportunity of sole defense of any such allegation. Customer's indemnity provided in this Section shall not apply in the event and to the extent of: (i) alteration or misuse of, or combination of E•SPONDER Express with any program, product or service not authorized or recommended by E•SPONDER, by Customer or any other party unless made in accordance with E•SPONDER's written approval; (ii) or any claim arising out of E•SPONDER's response to Customer's requests, specifications or Purchase Agreement instructions. Should E•SPONDER Express become, or in E•SPONDER's opinion be likely to become, the subject of such a claim of misappropriation or infringement, E•SPONDER at its sole option, shall either: (a) procure for Customer the right to continue using E•SPONDER Express or (b) replace E•SPONDER Express with functionally -equivalent software, or modify E•SPONDER Express to make it non -infringing, or (c) if neither option (a) nor (b) is reasonably available, pay Customer an amount equal to 50% of the Purchase Price payable under this Agreement. The foregoing states the entire liability of E•SPONDER with respect to such claims of misappropriation or infringement. 9. Release of Insured Losses. To the extent permitted by law, E•SPONDER hereby releases Customer, and Customer hereby releases E•SPONDER, and each of their respective officers, agents, and employees, from any and all claims or demands of damages, loss, or expense, which is caused by or results from perils, events or happenings which are the subject of insurance and carried by the respective parties and in force at the time of any such loss; provided, however, that such waiver shall be effective only to the extent permitted by the insurance covering such loss and to the extent such insurance is not prejudiced thereby. This provision is intended to waive, fully and for the benefit of each party, any rights and/or claims which might give rise to a right of subrogation by any insurance carrier. 10. Defense of Claims. Except as provided in Section 8, Customer hereby agrees that, after becoming aware of or receiving written notice of any claim, demand, suit or other action by any third party relating to E•SPONDER Express, E•SPONDER shall have the right, but not the obligation, to designate its attorneys to control the investigation, defense and settlement of any such claim, demand or suit against it or them or to take any other action against such third party in order to terminate or resolve such claim, demand or suit. In the event E•SPONDER elects to control such investigation, defense or settlement, Customer shall provide E•SPONDER, at Customer's expense, all reasonable assistance in connection with any action that E•SPONDER may take against third parties. Notwithstanding anything contained herein to the contrary, in the event E•SPONDER elects not to pursue or defend any claim, demand or suit, effect settlement or take any other action against any third party, Customer shall have the obligation to assume such claim or defense of Customer at its sole cost and expense. 11. Default and Opportunity to Cure; Termination. In the event of any breach of this Agreement by either party, the non -breaching party agrees to provide written notice to the other specifically identifying the nature of the breach and the provisions of this Agreement affected thereby, and to permit the other party to cure the breach within ten (10) business days after receipt of he written notice or, if the breach cannot be reasonably cured within said period, to promptly commence to cure and diligently proceed until cured. If the breaching party cures any such breach as provided herein, this Agreement shalI continue unabated and the breaching party shall not be liable to the other for any loss, damage or expense arising out of or from, resulting from, related to, in connection with or as a consequence of any said breach. No withstanding the foregoing, in the event that the Customer fails to pay the Purchase Price specified under this Agreement, E•SPONDER shall have the option and right to terminate the license to the Licensed Software and Customer shall return the Hardware and all Licensed Software to E•SPONDER. The exercise of such rights shall not be deemed a waiver of E•SPONDER s right to damages, and E•SPONDER shall have the right to enforce all legal or equitable remedies or rights. 11. Ownership of Trademarks and Intellectual Property. Customer acknowledges that E•SPONDER owns and retains (i) all trademarks, service marks, trade names, logos, designs and designations in connection or associated with E•SPONDER or E•SPONDER Express (collectively, the "Trademarks") and (ii) all other intellectual property rights other than Trademarks, including copyrights, copyright registrations and associated applications, registered designs, utility models, design rights, patents and patent applications, mask -work rights, trade secrets, moral rights, authors' rights, and any other rights in inventions, discoveries, improvements, software, designs, know-how, specifications, algorithms and databases, and all renewals and extensions thereof and applications therefore, regardless of whether any of such rights arise under the laws of any country or jurisdiction, in connection or associated with E•SPONDER or E•SPONDER Express (including the license to the embedded sofhvare) (collectively, the "Intellectual Property"). Customer agrees that it will not at any time during 23235324\V-t or after Customer's use of the Licensed Software assert or claim any interest in or do anything that may adversely affect E•SPONDER 's ownership or the validity of the Trademarks or Intellectual Property belonging to or licensed to E•SPONDER, including, without limitation, any act or assistance to act which may infringe or lead to the infringement of any of the Trademarks or Intellectual Property of E•SPONDER. E•SPONDER makes no warranties, express or implied, regarding the Trademarks or Intellectual Property, including the ownership, validity or non -infringement thereby or thereof, except as expressly stated herein. 12. Limited Intellectual Property License. Norivithstanding any other provision in this Agreement, no provision of this Agreement shall be construed as conferring by implication, estoppel or otherwise any license or right to Customer under any Intellectual Property of E•SPONDER now or hereafter existing, except as expressly stated herein. Customer shall not exercise its rights granted hereunder to effectively sublicense the Licensed Software or any of the E•SPONDER Intellectual Property without ESPONDER'S consent, which consent shall not be unreasonably withheld. Customer shall not alter any proprietary markings made by E•SPONDER in connection with the Intellectual Property. Customer shall have no rights under this Agreement to sublicense or reverse engineer Licensed Software or any of E•SPONDER's other software, trade secrets or Intellectual Property, and Customer shall allow E•SPONDER the right to inspect and audit Customer's operations to ensure that Customer is in compliance with this Agreement. 13. General Provisions. a. Binding Agreement. This Agreement is binding on the heirs, executors, administrators, successors and permitted assigns of the parties. This Agreement may not be assigned by either party without the express written consent of the other party, except that E•SPONDER may assign or transfer this Agreement, in whole or in part, to any of its affiliates or to any successor in interest to substantially all of C E•SPONDER's business (whether by merger, sale of assets or otherwise). Subject to the foregoing, any assignee hereunder shall be subject to all of the terms, conditions and provisions of this Agreement. b. No Waiver of Breach. If either party shall waive any breach by the other, it shall not be construed as a waiver of any subsequent breach. Each parry's rights hereunder shall be cumulative, and any rights hereunder may be exercised concurrently or consecutively and shall include all remedies available even though not expressly referred to herein. c. Electronic Media. A copy of this Agreement and the signatures affixed hereto transmitted and delivered by facsimile or electronic mail shall be deemed to be originals for all purposes. In addition, either party may scan or otherwise convert this Agreement into an electronic and/or digital media file, and a copy of this Agreement or the electronic data file produced from any such electronic or digital media format may serve and be given the same legal force and effect as the original. d. Authority; Prior Agreements With Others. The parties hereby represent and warrant that each has full right, power and authority to enter into Purchase Agreement this Agreement, and that the execution of this Agreement does not breach and will not breach any contract with or obligation to any other person. Each party further warrants that the person signing this agreement on behalf of the respective party has been granted, by proper order, resolution, ordinance, or other legal authorization, the authority to enter into this agreement on its behalf. The other party is fully entitled to rely on this warranty and representation in entering into this agreement. e. Integrated Agreement; Valid Agreement; Modifications. This instrument, including all documents specifically referenced herein, contains the entire Agreement between the parties hereto with respect to the transactions described herein and supersedes all previous and contemporaneous negotiations, commitments, contracts, express or implied, warranties, express or implied, statements and representations, whether written or oral, pertaining thereto, all of which shall be deemed merged into this Agreement. £ Severability. Should any provision hereof (or portion thereof), or its application to any circumstances, be held illegal, invalid or unenforceable to any extent, the validity and enforceability of the remainder of the provision and this instrument, or of such provisions as applied to any other circumstances, shall not be affected thereby, and shall continue in full force and effect as valid, binding and subsisting. All changes or amendments to this Agreement must be in writing and signed by all parties to be binding on the parties. g. Fees, Costs and Expenses of Enforcement. Each party agrees to pay its o�vn fees and expenses should enforcement of the provisions of this Agreement become necessary. h. Counterparts. This Agreement shall be executed in one or more cow terparts; each of which shall for all purposes be deemed an original, and it expresses the entire understanding and Agreement between the parties. i. Choice of Law; Jurisdiction; Venue; Waiver of Trial by Jury. This Agreement and all amendments, modifications, alterations, or supplements to, and the rights of the parties hereunder shall be construed under, and be governed by, the internal laws of the State of Texas in the United States of America, without regard to any conflicts of law provisions. Any lawsuit relating to any matter arising under this Agreement shall be initiated in the state and/or federal district courts of Tarrant County, Texas. Accordingly, E•SPONDER and Customer irrevocably consent to the jurisdiction and to the service of process, pleadings, and notices in connection with any and all actions and processes initiated in the foregoing courts. j. Force Majeure. Neither party shall be liable for any damage arising from or related to acts of God, failure to secure materials or usual sources of supply, labor, difficulties, embargo, fire, or any causes beyond that parry's control or for any consequential or special damages. k. Paragraph Headings. The paragraph titles used herein are for convenience of the parties only and shall not be considered in construing the provisions of this Agreement. Page 3 23235324\V-t SIGNATURE PAGE TO PURCHASE AGREEMENT fN WITNESS WHEREOF and intending to be legally bound, the parties have executed or caused this Agreement to be executed by their duly authorized representatives as of th&4iay of , 20L. E•SPONDER Date (ice/4r� & / i rj Purchase Agreement 23235324\V-I CUSTOMER: Type of Entity: State of OrAani ASsxstant OFFICIAL RECORD CITY SECRETARY FT, WORTH; TX c� SCHEDULE A Hardware Specifications, Warranty and Maintenance Obligations of Manufacturer rs, Fhe E•SPONDER Express Microsoft Rrthcegement softv:are solution is a turn -key solution bulk on Microsoft 2007 Icchnotogies, rnctudinl Miuo7ofi oftrte Sharefroint Server 2007 and IntoPath Forms Services, E•SPONDER Express is a browser based solution that requires the following provided server components: Microsoft FVindows Server 2Ft03 Microsoft SQL Server Fxpress 2005 t9 icrosoft Office SharePoint Server 2007 Enterprise To access E•SPONDER Express from a client PC, the foifowing are minimum requirentents; Microsoft Windows XP Professional Microsoft Internet Explorer 6/7 •' "As u product based on tdtcro the Offter SharePoint Server 2�T, E+aPONDER Express is able to leverage some beneficial client -side integrations during the system `s use. Vdhi/e these copobilfties ore useful, they ore not required for the use of E•SP soft O Express. These ice 2 side r greater. n tools, listed below, require that the computer accessing the server has MttrrosoJt Office installed, Office 2dD3 or greater. • Edit in Datasheet View • Edit in ... <MSF7 Application> • Check in / Check out • Export to Spreadsheet • Connect to Outlook • Import Spreadsheet • Upload Multiple Files • Edit (Picture) • Download [Multiple Pictures} • Publish Slide • Delete Slides + Copy Slide to Presentation • Display of user presence ""E•SPONOER Express is accessible via o web brawler, and the experrenre is optimized for use with Internet fxplorer 7. No other softwart is required to operate and use the system. Purchase Agreement Page 5 23235324\V-I In ordEr to provtdr the appropriate proposal priting, please have the primary it individual at your organization answer the:.: questions on the. IT Assessment Survey as accurately and as tiiuth as possible, once complete, pteaase sign off ort the iT Assessment Survey and quoted purchase pricar and return via fax, 314 696-4101 ATTNA. ling Goodwin or as an email attachment too a 4T_ill4 j . Qr a»nation Name: Fart Worth Polite Department PrfmarV Gontt�ts: Contest (sj Bt�li» Nome s : Phone Number " , ara 1 , /nAL'Adlims a e .;,3f1 p ftr`�#t ptj. i' Id 1", 1 €tlilt f J .r jj th i°IIA- r n i till r fr'a td r ro ✓ „3s� Preferred Cantact Method. r Sh+spin Address: d . I- '?'Ej" Fi€ /V itTr Ptannin bats your or�onization hcnre tT resaurees7 (Example: Internal IT Group/oegQrtme»tor outsourCed IT Group) (if the i r rt 4S litr: sa Py aiffferent than the primary 'T Ontart, Thai€f lilt out the information bit'loviii ,+ 1 t., r Purchase Agreement 23235324\V-I Dues ur organt7ataon have internet access? Yes I No 15 there a t)tiCP Server Clnsite? LI Yes Name and IP Address: L No What type of backup solution do s (Oct( Gr, does this inrtude SQL backup? r` N Yes No CurCc?ntly have in Is there a doma n controller onsite? Yes ,ts there a DNS Server onsite? r"v..r Yej Name and IP Address: What type of antivirus salutltrn do you currently have an place? Cow &At it acw% t3bes this include SQL database scanning? Yes No What are your Uirement5? 1i�1 1'i3 I tics t;4Si r *4Alai C, E ra tzr€ir�rkt€rrt; is a xerver name a{ `•Express" ok, No Purchase Agreement ptet 8 characters, 1 tdumber, I Capital, expires ire 9ii , _, 1i�urwi,lI . A,+.+ i#I I C�taapc. 43 A AJ 44k u.,t t,1 Imt .1 (ism Sl Is a Domain user account named ""Express5ervice" ak? NO Page 7 23235324\V-1 What shaulri tha Express Server Administration password be? (This is an optional question; however, the password will need to be Comma fated to E•SPONDER I?` prior to carift ation.J _., t E Whale should the °'Express5ervite" password be? (This is an optional question, however, the password will need to 6e Communicated to E•SPONOER IT prior to configuration.) cRN trsforn°tation: What should the tolPawing IP Addresses be? Express Server Static IP: a tea 119 ie Express Server Subnet Mask: Express Server Default Gateway: �_ 141 19q Express Server DNS1: €xpress Server L3N52: Purchase Agreement 23235324VV-1 Email Setup: Emails witl tre sent from: (This is the email address that will appear on all email messages from the E•SPQNDER Express servpr.): Email rep9ies t;o to: (ihrs should he a nxontared ernaii address fr�r su SMTP Relay will be provided by: jE•SPDNDER Express uses Stv1TP messaging. If an ett3arl server does nr�t exist or if the existing server requires credentials, then E«SPONDER Express will need to be configured with the SMTP server role.) Client Software: What is the DS used by Cli@rrt Pc's7 What is the browser used by Client PC's7 [� Internet Exptt�rer t; Internet Explorer 7 r?ther: What version of MS Office is used by Client PC's7 Purchase Agreement No ri:r�� 23235324\V-I Instaliaton: There are a total of nine (9) instailattun questions. When answering, these questions, it may be helpful to refer to the Configuration Models ran the following pages. Please answer these questions to the Est of your knowledge and follow he instructions per answer Question 1: Where twill E•3PONOEii Express resade? Hosted (Survey is complete) onsite (Please continue on to question 2) Customer Data Center (Please continue ore to question 2) Question T: How will E•SptSt+JDER Express be accessed? LAN Only (Please continua on to question 4) Internet Access (Please Continue on to question 3) Question 3: Installation requires that the Customcrr provide and maintain a Firewall, Public bNS, ar+d an SSL eertificaCe. t�€It the customer maintain these requirements? Yes (Please continue on to question 4) No (if you cannor or will not be able to maintain a Firewoll, Public DNS, and on SSf Certificate but want to access g•SPOAIDER Express via tine Internet; it is strongly recommended that you consider a basted solution.) Question 4: Will E•SPQNDER Express be a part of the current Client server infrastructure? Yes (Please continue to question 6) No (Please continue to question 5) Question 5: Will client hardware be installed prior to E•SPCiN�ER Express? 7i Yes (Survey is complete) R mprp it tleptix discussion of the server e nvzrrrnment we`ll be required prior to configuration iIF yes was chosen, hour wilt the server be accessed? No (Stu,ey is (onijpleAtE) tleai-st��=r�: 4 t"j'�r,- an wt$t,>,r,g rt 5 A irjticy,t�=s li=rrx,,at�a'. �••, (t'Icr.�St zl3e icy p;-r?r�d;tz ta,3nt�`x:xrsn `f3e'�fia-�tsrr t� ��� �ixir's ') `e.1E71Ti�iin t�adT3 f'': No (E•SPOhIDER Express SHOULD be installed as the E •5PC7N6Cg bartram W�, will ne€ d any spet�r_ policies and password requirements tftat arc required } Purchase Agreement Page 10 23235324AV-I Please Indic ice the depioynsent configuration chosen for your organization: Configuration "A" (LAN Only without Internet) } Configuration "8 (tAN Only with outbound Internet Access) Conf aration "L (Hosted by EbSPONbfR LCC} d Configuration "p" (LAN and Internet) Configuraiion "E" (Mobile Command unit} Please indicate the type of Server chosen for your organization: DILL PowerEdge Tower Chassis DELL PowerFdge I u Rack Mount Chassis Acceptance: Please ft{I out the information below, sign, date and return via fa>< to (3i4}-686-410i ATTM:1im 6ocrdw{n br as an email attachment to :rrt.. r== in -s n # s.conr,. When sending this acceptance page, please be sure to also include the completed IT Assessment Survey. Once the signed acceptance page and completed IT Assessment Survey is returned, the quoted purchase price will be valid for (gq) days from the date of the signed acceptance, Fort Worth Police Department Organization Name: Title: Signature: Date: Total Purchase Price': 534399 0{7 Purchase Agreement 23235324\V-I Schedule 13 E•SPONDER Express SPECIFICATIONS E•SPONDER Express On -Site Training (Client's Location) Daily Fee: $1500.00 + Travel and Expenses Schedule• One (I) Eight (8) hour day Recommendation is to break the eight hours into hvo separate 4 hour sessions with 15 end -users per session, combining both Administrative and end -user users. Descriation• End User Training: The goal of this program is to focus on the end -users in E•SPONDER Express and give these users the skills and knowledge to navigate and work through E•SPONDER Express during real -life scenarios. Administrative User Training: The goal of this program is to focus on the Administrative Users in E•SPONDER Express and give these users the skills and knowledge to not only navigate and work through E•SPONDER Express, but to also customize and configure E•SPONDER Express based on the organization's needs. Total Cost: Item Descri tion Cost E•SPONDER Express On -Site Training One (1) Eight (8) hour day of training $1500,00 Travel & Expenses (see below) $471 Air are $275 Lodging I nights) 1 $125 Meals & Incidental Expenses 1 days) $71 Total Cost $1971.00 ' The rates quoted under Travel &Expenses are only an estimate. Actual rates maybe higher or lower depending on the time of travel. Purchase Agreement Page l2 23235324\V-I vJ ce» Total Number E•SPONDER Express Units E•SPONDERExpress $22,500 (includes 25 User CALs) 1 $ 22,500,00 Additional User CALs (Client Access License) $150/User-Optional Total Number of Additional CALs 0 $ To be determined based on additional users and organization's Server Upgrade Fee requirements. Advanced Installation Fee $450 Advanced Installation Fee $ E•SPONDERA/erts $3,500 E•SPONDERA/erts 0 $ Additional E•SPONDERAlerts $1,500/Message Unit Block - Message Units Optional Number Additional Message Unit Blocks 0 $ E•SPONDERMapping $10,000 E•SPONDER Mapping x $ 10,000.00 E•SPONDER Express Software Assurance $3,999/year Number Years Pre -Purchasing 0 $ - E•SPONDERA/erts Software Assurance $700/year Number Years Pre -Purchasing 0 $ E•SPONDER Mapping Software Assurance $2,000/year Number Years Pre -Purchasing 0 $ E•SPONDERExpress ITSupport and 10 HourSupport Block-$900- Help Desk Recommended. Number of Support Blocks Requested 1 $ 900.00 Should your organization require development/integration services, an To be determined based on Scope additional Scope of Work will beprovided, which will increase the Development/Integration Services ofWork -optional. quoted price based on total options selected. On -Site Training-$1500/day+T&E Custom Training Program (Refer to the Proposed Training optional Training Program) $ 1,971000 TOTAL PURCHASE PRICE: $ Purchase Agreement 35,371.00 Page 13 23235324\V-I C� SCHEDULE C STATEMENT OF WORK APPROACH TO THE PROJECT Overview E•SPONDERI LLC will use a traditional waterfall process to accurately capture the City of Fort Worth and the Fort Worth Police Department's IT infrastructure. Once the City of Fort Worth and the Fort Worth Police Department accepts the IT Assessment, E•SPONDER IT begins to perform the installation and configuration of the E•SPONDER Express server. This takes about five business days. Once installed, E•SPONDER IT conducts baseline tests such as email notifications, user registration, site creation, reporting, etc. When these tests are successfully completed the City of Fort Worth and the Fort Worth Police Department are notified and the server is deemed to be in production. Once E•SPONDER Express is deployed to production, user training can be performed. The City of Fort Worth and Fort Worth Police Department have been provided with a ] 0-Hour Support/IT Help Desk block. Should any technical issues arise where user support is needed, Fort Worth may contact the IT Help Desk from 7:30 AM to 6:00 PM CST Monday -Friday. After hours calls will be returned within 4 business hours. The Account Executive will work closely with the Fort Worth Police Department in initial stages of implementation to ensure users understand how to navigate the system and perform key features/functionality. Following the initial implementation, the Account Executive will remain a primary contact for the City of Fort Worth and Fort Worth Police Department as questions/issues arise. Phases of the typical E•SPONDER Express installation includes: • IT Assessment ■ IT Assessment has been completed and signed off by E•SPONDER and the City of Fort Worth • E•SPONDER Configuration ■ Hardware Installation E•SPONDER, LLC. will send a DELL I rack mount server, which will be configured using the basic hardware specifications and the software specified below (for 25 users). DELL PowerEdge 1 U Rack Mount Chassis (rough dimensions are 17.1 "W"H x 15.5"D and approx 28 lbs.) ■ Quad Core Processor, 2.OGHz,1066MHz FXB ■ 2GB, 800MHz, 2X1GB Single Ranked DIMMs ■ On board Dual Gigabit Network Adapter (No TOE) ■ Add -in SAS6iR RAID Controller (Supports RAID 1) ■ 160GB 7.2k RPM Serial ATA (2 drives in RAID 1 mirror configuration) ■ DVD-ROM Drive ■ Static Rails ■ Dell Hardware Limited Warranty Plus On Site Service Initial Year ■ Basic: Business Hours (5X10) Next Business Day On Site Hardware Warranty Repair Initial Year ■ Dell Hardware Limited Warranty Extended Year(s) ■ Basic: Business Hours (5X10) Next Business Day On Site Hardware Warranty Repair 2Year Extended* The server will not include Keyboard, Video or Mouse and it should be assumed the server will not have PS2 ports. ■ Software Installation The following software will be installed and configured for the city by E•SPONDER . We require that Express (and its pre -requisites below) will be the only application installed. This does not include Anti -virus or backup software that City of Fort Worth will supply. ■ Microsoft Windows Server 2003 R2 SP2 32-bit Purchase Agreement Page 14 23235324VV-I ■ The Server will be configured as a Primary Domain Controller for a "functional level" 2003 Active Directory forest and domain named "Esponder.local" will be created. ■ .NET v3.5 with SP1 will be installed as well as .Net v2 and install .Net v3 and Service packs for 2 and 3 ■ The Express Server will have Internet Explorer 8 installed. ■ SQL Server Express 2005 with Advanced Tools and Service Pack 3 o The City prefers that the database portion of this product be inside our firewall (on the SQL Cluster if possible). SQL Express will still be needed, but just for the Reporting Services piece (which should be able to connect to our network and access the database). Esponder will need to work with our Application Development group for the special configuration. Otherwise, the city might have to open up SQL commands within the firewall and smart defense. ■ Infopath will be included on the server, nothing needed on the client install. ■ Microsoft Office SharePoint Server 2007 with Service Pack 2 ■ IIS will be configured to use ports 80 and 443 on the server for our application. CFW will use https and that the public DNS access URL is unknown at this time ■ The server will be configured as a Domain Controller, an Application Server, but NOT an SMTP server. ■ E•SPONDER will install, configure and test the E•SPONDER Mapping add -on prior to delivery of the server. The E•SPONDER Mapping add -on will be installed and integrated on the server, within the E•SPONDER Express solution ■ During the on -site training session at the City of Fort Worth, E•SPONDER will assist the City in importing existing Arc GIS 9.3 mapping layers into the E•SPONDER Express/Mapping solution ■ Security Settings and City Considerations ■ The server will NOT have "Internet Explorer Enhanced Security Configuration" installed ■ Remote Desktop will be enabled for the "EsponderWdministrator" AND "Esponder�ExpressService" Accounts, both will be Domain Administrators and have their passwords set to never expire. This will be utilized only by City of Fort Worth personnel and is not intended to be used by Esponder personnel. ■ Fort Worth shall not remove either of the two accounts (Administrator or ExpressService) nor the below items in Active Directory (doing SOW break E•SPONDERTM Express) ESponder OU ESponder > Users OU The ExpressService account must continue to have full control over the above mentioned "Users" OU for "This object and all child objects") A domain local security group called Express Users (this is located inside of the ESponder > Users OU) ■ Users of browsers other than Internet Explorer 7 (or 8) will experience some incompatibilities and while the functionality of Express itself is not limited by the version of office, Microsoft Office SharePoint Server 2007 provides additional benefits to users who connect and have Office 2003 Professional or higher installed (please refer to page 1 of the "System Deployment Models" documentation). ■ Customer currently has McAfee Enterprise 8.7 and intends to install it on the Express Server. Further consideration should be given to protecting the SharePoint deployment by using an Antivirus program intended for this purpose. City is currently reviewing the purchase of SharePoint Portal Anti -Virus Protection http://www.microsoft.com/forefront/serversecurity/sharepoint/en/us/default.aspx) ■ Customer plans for the Express server to be used over the public Internet. The default access URL is unknown at this time and E•SPONDER will assist Fort Worth once an SSL Certificate has been acquired. E•SPONDER will pre -configure the server as much as possible, if Fort Worth will supply the URL they intend their users to access the server with. Fort Worth accepts responsibility for firewall modifications, DNS A records and acquiring an SSL certificate for Microsoft IIS version 6. ■ Please acknowledge that as you maintain the server moving forward (manually using Automatic Updates or Shavlik, or another technology), you will refrain from installing "Service Packs", "Rollups", "hotfixes" or "Cumulative Updates" for the Windows Server Operating System, SQL Express or Microsoft Office SharePoint Server without first verifying with E•SPONDER, LLC. that the updates are Purchase Agreement Page 15 zszssaza�v-i fully compatible with the application. Also, we strongly recommend that you advise your users (who might access the Express website from other locations) that we recommend they use Internet Explorer 7 and Microsoft Office 2003 Professional or greater and have an up4o-date antivirus application in place. ■ E•SPONDER, LLC. will use the password discussed on the phone for the "Administrator" and "ExpressService" accounts. Our registration application creates all Active Directory User objects as First Initial and then complete last name (ie. JDoe). If a duplicate is attempted the system will append a number (le. JDoe-2). Complex passwords will be a minimum of 8 characters and must use 3 of the 4 of the following: • Lower case letters • Upper case letters • Numbers • Symbols (Microsoft Windows exceptions do apply) ■ Additionally, for the picture area on the root site of Express, we will need the City of Fort Worth to supply a graphic. Its specs are as follows and cannot be modified (in most cases this is also the graphic used to create user manuals): ■ 150pix wide ■ 205pix tall ■ 72pix per inch ■ RGB color space (8bit per channel) ■ PNG format Nt Ede Vnw FMren toots Help �' Sk fjHpw E•SpCNrfFF.p�r.., !l � � T .?ege • .. ioWi tVttcon+e to E•SPOfV6ER E�ess"'. vse this tpeie io p�: a gerk+el dtsuptgn 0'f pc�x ob)ectrxs N+th tlnf vtt. Pr ;v5t p�,i a Inert %"ry mecyye (p Ill! Ib4rS. llcrcuntent t ibreries T"". ppppppppppp Purchase Agreement r: tiler IYlespenWe ; Meng Annewvieml++tl ..� Meltypt !~rQMVlIOYffI eeleef �' MUWv E�Hxnehe IlY Gi tnaeRR M•npen•see W 1s5 /IIMt {rr1 tit IitINKt !it MpVp■ GMndw tttrn■ Page 16 23235324\V-1 ■ The following email address will be notified if we release Express patches or updates: ESpOnderAdIII "O "wfortWorthQov.org **The list above is subject to change or amendment, but is intended to give a rough overview of the out -of -the -box functions of the Express server. • E•SPONDER and City of Fort Worth Testing Below are some tests to be performed before acceptance of the product will be considered complete by the City of Fort Worth. . ■ Test the Ability to complete, view and submit ICS Forms provided through InfoPath. ■ Ability for authorized End -Users to access and obtain the forms using a web -browser connected to the server via LAN or WAN connection ■ Ability to store forms within the newly created incident/event site ■ Ability to open the form via a web -browser and make data entries to be saved on the server without any client installs or applications beyond a standard Microsoft Internet Explorer Browser optimized for Internet Explorer version 7. ■ IE Browser plug -ins are allowed provided they can be served from the server as needed for clients accessing the system. ■ Ability to save prior versions of the form as end -users make changes and recover the previous versions as needed. ■ Ability to utilize data from form within dashboard or KPI features. ■ Ability to save the forms on the local client and utilize Microsoft InfoPath 2003 or above to enter data and store the forms. ■ Ability to upload forms locally filled out by end -users. ■ Ability to create an Incident Action Plan based on the stored data on demand by an authorized end - user. Samples available at: http://training.fema.gov/emiweb/IS/ICSResource/index.htm# ■ Ability to create an After Action Review based on the stored data on demand by an authorized end - user. Samples available at: http://training.fema.gov/emiweb/IS/ICSResource/index.htm# ■ Ability to integrate and access mapping data from our 9.3 Arc-GIS Server ■ Ensure security on Sharepoint works across DMZ for internal and external users. 11) Please verify the below information was accurately documented fi•om the phone call: DOMAIN: ESPONDER .local (Example: ESPONDER.local) SERVER ADMINISTRATIVE ACCOUNT NAME: Administrator _ (Example: ExpressAdmin) ADMINISTRATIVE ACCOUNT PASSWORD: will be supplied via phone call at a later date (Domain password policies must be met, but we recommend Never Expires) SERVER NAME: AS3531 (Example: EXPRESS, generally, this will also be the default url to access the site http://AS3531 ) SERVICE ACCOUNT NAME: ExpressService (Example: ExpressService) SERVICE ACCOUNT PASSWORD: will be supplied via phone call at a later date (Domain password policies must be met, but we recommend Never Expires) OUTGOING EMAIL FROM ADDRESS:_ Esponderpfortworth ogy orgLExample: Expresst'c>)hp.com) REPLY TO EMAIL GOES TO: Espondernfortworth ogy.orgL (Example: ExpressHelpdesk@hp.com) We recommend this be a distribution group. OUTGOING EMAIL SERVER TO BE USED: SMTP.CFWMAIL.COM (This should be Express using SMTP) STATIC IP FOR EXPRESS SERVER: To Come (Example: 192.168.25.25) SUBNET MASK FOR EXPRESS SERVER: 255.255.255.0 (Example: 255.255.255.0) DEFAULT GATEWAY FOR EXPRESS SERVER: To Come (Example: 192.168.25.1) DNS FOR EXPRESS TO REACH WWW: To Come (Example: 192.168.25.1) Purchase Agreement Page 17 23235324\V-1 Project Plan Task Name Duration Start Date Finish Date Proposal Submitted 1 Day Completed Completed E•SPONDER Selected 1 Day 1/25/2010 1/25/2010 Contract Signed 1 Day 1/29/2010 1/29/2010 IT Assessment 1 Day 2/1/2010 2/1/2010 IT Assessment Summary sent to 2 Days 2/3/2010 2/5/2010 client and approved by client Order Dell Server and Licensing To be 2/5/2010 To be determined determined. (based on (based on Dell's Dell's turnaround time) turnaround time) Install E•SPONDER Software 5 Days To be determined. To be (based on delivery determined. of Dell Server) (based on delivery of Dell Server) Baseline Testing 1 Day To be determined To be determined (based on (based on completion of completion of install) install) Training — Optional Based on Based on client's Based on client's client's needs needs needs On -going Support On -going On -going On -going Purchase Agreement �E� 23235324\V-1 T �, , -�Y� �. �_ DATE: March 22, 2010 TO: Beatrice Dehoyos IT Finance FROM: O.M. Ramirez Sergeant, Special Events Coordinator Inter -Office Correspondence Fort Worth Police Department Traffic Division SUBJECT: E-SPONDER Express Incident Command Software System The Fort Worth Police Department is currently moving toward National Incident Management System (NIMS) guidelines in managing incidents as dictated by the Federal government. The use of an Incident Command System and NIMS forms in the field by the Incident Commander requires a specific kind of software which the police department at this time has none for use at the incident/event site. In October of 2009 E-SPONDER presented a demonstration of their product designed for Incident Management and designed specifically for Law Enforcement, Fire/EMS, Emergency Management and other individual first response units and supports NIMS/ICS needs. The E-SPONDER program addresses public safety and incident management needs and has been used for Super Bowls, NBA All Star games and other smaller events and incidents. The E-SPONDER program is currently in place for all Cowboy Stadium events by the Arlington Police Department which have given it good reviews. The E-SPONDER was also used on a trail bases at the 2009 State Fair by the Dallas Police Department again with good reviews and is user friendly, up and running within 30 mins. Situational Awareness and Officer/Firefighter safety are also a concern in using incident management tools, which E-SPONDERS provides. E-SPONDERS assist in developing Incident Action Plans, documentation of actions/decisions during an incident/event (NIMS forms). Provides the efficient use of resources and eliminates the duplication of resources. Assist in planning for multi -operational periods at long term incidents. Maintains an adequate span of control for the Incident Commander during incidents/events and comrnunication. The documentation for reimbursement of resource/supplies during emergency incidents through the use of NIMS forms which meet national guidelines. In closing E-SPONUERS provides other benefits for the Incident Commander that is too many to mention in this memo. Over all it provides the Incident Commander in the field with a "real time" awareness of the incident. It is Buick, efficient and simple to use with a minimum amount of training. 1