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HomeMy WebLinkAboutContract 43537 (2)cJTY SECRETARY ,/, CONTRACT NO. .8"/,5 END USER SOFTWARE LICENSE AGREEMENT THIS END USER SOFTWARE LICENSE AGREEMENT (this "Agreement") is entered into on this 22"d day of August 2012, by and between INNOVATIVE DATA SOLUTIONS, INC. ("IDS"), a Florida corporation with its principal place of business at 200 East Robinson Street, Suite 525, Orlando, Florida 32801-1925, and City of Fort Worth ("Customer"), a Texas home rule municipal corporation with a principal place of business at 1000 Throckmorton, Fort Worth, Texas 76102. Background IDS has developed PowerDMSTM Suite, which is a policy management software application (the "Software"). Customer desires to acquire a non-exclusive license to use the PowerDMSTM Suite software at its Business Location on the terms and conditions set forth in this Agreement. In consideration of the parties' mutual promises contained in this Agreement, the parties, intending to be legally bound, agree as follows: Article 1 Definitions 1.1 "Business Location" means the Customer's facility or facilities. 1.2 "Confidential and Proprietary Information" means any and all IDS software, technology, and related documentation, and other Intellectual Property, and including (a) the Software and Documentation; (b) any business or technical information of IDS that IDS desires to protect against unauthorized use or disclosure, including any information relating to IDS's business processes, operations, product plans, designs, research, development, intellectual property or know-how; and (c) the terms of this Agreement. Confidential Proprietary Information excludes any information that: (w) is or becomes generally known to the public through no fault or breach of this Agreement by Customer; (x) is rightfully known by Customer at the time of disclosure without an obligation of confidentiality; (y) is independently developed by Customer without use of or access to the IDS's Confidential Proprietary Information; or (z) Customer rightfully obtains from a third party without restriction on use or disclosure. 1.3 "Customer Contact" means the person designated by Customer as its representative to IDS for dealing with issues relating to the Software and the terms of this Agreement. 1.4 "Customer's Contractor" means any third party which has been engaged by Customer to provide services or equipment enabling the use of, or otherwise related to, Customer's use of the Software. 1.5 "Customer's End Users" has the meaning set forth in Exhibit C. 1.6 "Documentation" means the standard end -user manual and online documentation for the Software, as updated and revised from time to time. 1.7 "Exhibits" means the following exhibits which are incorporated as part of this Agreement: Exhibit A - Term and Fee Schedule Exhibit B - Maintenance and Support Agreement Exhibit C - End User Agreement Exhibit D — Statement of Work OFFICIAL RECORD CITY SECRETARY {TP621410;1 } 0 0- 2 9 -1 2 A 1 1: 3 5 IN Ft time ®R 41 y TX END USER SOFTWARE LICENSE AGREEMENT THIS END USER SOFTWARE LICENSE AGREEMENT (this "Agreement") is entered into on this 22"d day of August 2012, by and between INNOVATIVE DATA SOLUTIONS, INC. ('IDS"), a Florida corporation with its principal place of business at 200 East Robinson Street Suite 525, Orlando, Florida 32801-1925, and City of Fort Worth ("Customer' ), a Texas home rule municipal corporation with a principal place of business at 1000 Throckmorton, Fort Worth, Texas 76102. Background IDS has developed PowerDMSTm Suite, which is a policy management software application (the "Software"). Customer desires to acquire a non-exclusive license to use the PowerDMSTIA Suite software at its Business Location on the terms and conditions set forth in this Agreement. In consideration of the parties' mutual promises contained in this Agreement, the parties, intending to be legally bound, agree as follows: Article 1 Definitions 1.1 "Business Location" means the Customer's facility or facilities. 1.2 "Confidential and Pronrietary Information" means any and all IDS software, technology, and related documentation, and other Intellectual Property, and including (a) the Software and Documentation; (b) any business or technical information of IDS that IDS desires to protect against unauthorized use or disclosure, including any information relating to IDS s business processes, operations, product plans, designs, research, development, intellectual property or know-how; and (c) the terms of this Agreement. Confidential Proprietary Information excludes any information that: (w) is or becomes generally known to the public through no fault or breach of this Agreement by Customer; (x) is rightfully known by Customer at the time of disclosure without an obligation of confidentiality; (y) is independently developed by Customer without use of or access to the IDS's Confidential Proprietary Information; or (z) Customer rightfully obtains from a third party without restriction on use or disclosure. 1.3 "Customer Contact" means the person designated by Customer as its representative to IDS for dealing with issues relating to the Software and the terms of this Agreement. 1.4 "Customer's Contractor" means any third party which has been engaged by Customer to provide services or equipment enabling the use of, or otherwise related to, Customer's use of the Software. 1.5 "Customer's End Users" has the meaning set forth in Exhibit C. 1.6 "Documentation" means the standard end -user manual and online documentation for the Software, as updated and revised from time to time. 1.7 "Exhibits" means the following exhibits which are incorporated as part of this Agreement: Exhibit A - Term and Fee Schedule Exhibit B - Maintenance and Support Agreement Exhibit C - End User Agreement Exhibit D — Statement of Work {TP621410;1} 1.8 "Intellectual Property" means all inventions, patents, works of authorship, information fixed in any tangible medium of expression, moral rights, mask works, trademarks, trade names, trade dress, trade secrets, know- how, ideas and all other subject matter protectable under patent, copyright, moral right, mask work, trademarks, trade secret, or other laws, including all new or useful art, combinations, discoveries, formulae, manufacturing techniques, technical developments, artwork, software, programming, applets, scripts, and designs. 1.9 "Maintenance" means the tasks listed in Exhibit A. 1.10 In addition to the definitions above, other capitalized terms will have the definitions given them in various sections of this Agreement. Article 2 License 2.1 Grant of License IDS hereby grants Customer a non-exclusive license to use the Software, provided that (a) Customer may give access to the Software to users; and (b) Customer complies with the restrictions set forth in Section 2.2 below. 2.2 Restrictions. Copies of the Software created or transferred pursuant to this Agreement are licensed not sold, and Customer receives no title to or ownership of any copy or of the Software itself or to any other Confidential Proprietary Information. Furthermore, Customer receives no rights to the Software or any other Confidential Proprietary Information other than those specifically granted in this Section 2. Without limiting the generality of the foregoing, Customer will not nor permit anyone else to: (a) modify, create derivative works from, distribute, publicly display, publicly perform, or sublicense the Software or any other Confidential Proprietary Information (b) use the Software or any other Confidential Proprietary Information for service bureau or time-sharing purposes or in any other way allow third parties to exploit the Software or any other Confidential Proprietary Information; (c) reverse engineer, decompile, disassemble, or otherwise attempt to derive any of the Software's source code; or (d) remove any copyright trademark, servicemark, or other proprietary notices of IDS or other third parties relating to the Software or any other Confidential Proprietary Information 2.3 [Intentionally Omitted]. Article 3 Customer's Cooperation 3.1 Customer's Cooperation. Customer will cooperate with IDS, and its employees and contractors, in all ways reasonably necessary to enable IDS to perform its duties under this Agreement. Without limiting the foregoing, Customer will: (a) provide IDS with timely complete, and accurate information data and documentation, where such information data or documentation is requested by IDS to perform its duties; (b) provide Customer, and its employees and contractors, with access to the Business Location all premises as reasonably required by IDS to perform its duties; and (c) fulfill any other requirements of Customer set forth in this Agreement. 3.2 Dependence on Customer. The parties agree that Customer will bear the risk of any delays, expense increases, or other adverse effects on IDS's ability to timely perform its duties to the extent attributable to the failures, unreasonable delays negligent acts or omissions of Customer, Customer Contact, or any of Customer's Contractors. Article 4 Maintenance and Support 4.1 Maintenance and Support. IDS will provide maintenance and support to Customer, in accordance with the fees set forth in Exhibit A, and the terms and conditions set forth in Exhibit B. All maintenance and support will be provided in accordance with IDS's applicable maintenance and support policy then in {TP621410; I ) 2 effect, and are subject to Customer's ongoing compliance with the terms of this Agreement. Without limiting the generality of the foregoing, IDS shall have no obligation of any kind to provide maintenance or support for problems in the operation or performance of the Software caused by any of the following: (a) modifications to the Software not made by IDS or a party expressly authorized by IDS; or (b) Customer's use of the Software other than as authorized in this Agreement or as provided in the Documentation. In the event that IDS does provide maintenance or support in response to a problem that is determined, in IDS's reasonable discretion, to have been caused by any of these factors, IDS will have the right to invoice Customer for such maintenance and support. Article 5 Payment 5.1 Fees. Customer will pay to IDS the fees specified in Exhibit A. Except as otherwise provided in Exhibit A, Customer shall pay all invoiced amounts no later than thirty (30) days after Customer's receipt of an invoice. All payments shall be made in U.S. currency. All past due amounts will incur interest at a rate of one percent (1%) per month or the maximum rate permitted by law, whichever is less. Article 6 Use of Confidential Proprietary Information 6.1 Use of Confidential Proprietary Information. Customer will not use Confidential Proprietary Information except as expressly permitted by this Agreement, and will not disclose Confidential Proprietary Information to any third party except to employees and consultants as is reasonably required in connection with the exercise of its rights and obligations under this Agreement (and only subject to binding use and disclosure restrictions at least as protective as those set forth in this Agreement executed in writing by such employees and consultants). However, Customer may disclose Confidential Proprietary Information: (a) pursuant to the order or requirement of a court administrative agency, or other governmental body, provided that Customer gives reasonable notice to IDS to contest such order or requirement; and (b) otherwise to the extent expressly authorized in writing by IDS in advance. Article 7 Representations; Disclaimer of Warranties and Limitation of Liability 7.1 Representations IDS represents that it is the owner of (or has a valid license thereto) the Software and of each and every component of the Software. 7.2 No Warranties IDS provides this license to use the Software strictly on an "AS IS" and ' AS AVAILABLE" basis without any express guarantee or assurance of quality, reliability, or functionality Except as expressly set forth in this Agreement, Customer accepts all risk, including all risk with respect to suitability use of the Software. IDS does not warrant that the Software will perform without error or that it will run without immaterial interruption IDS provides no warranty regarding, and will have no responsibility for, any claim arising out of (i) a modification of the Software made by anyone other than Provider, unless Provider approves such modification in writing; or (ii) use of the Software in combination with any operating system not authorized in the Documentation or with hardware or software specifically cautioned against in the Documentation. IDS DISCLAIMS ALL EXPRESS IMPLIFD, AND STATUTORY WARRANTIES, CONDITIONS, AND REPRESENTATIONS WITH RESPECT TO THE SOFTWARE, AND IDS S OTHER PRODUCTS AND SERVICES, INCLUDING WARRANTIES OF MERCHANTABILITY, , AND FITNESS FOR A PARTICULAR PURPOSE. 7.3 No Liability. Except as otherwise provided below, IDS will not be liable for any damage that {TP621410;1) 3 Customer or any Customer's End Users may suffer arising out of use, or inability to use, the Software. Except for gross negligence or intentional acts by IDS personnel, IDS will not be liable for unauthorized access to or alteration, theft or destruction of Customer's, Customer's End Users' or any other third party's data files, programs, procedures or information through accident, fraudulent means or devices, or any other method regardless of whether such damage occurs as a result of IDS's negligence IDS shall not be liable for indirect consequential, incidental or special damages even if advised of the possibility in advance IDS shall not be liable for any lost property or data of Customer, Customer's End Users, or any other third party 7.3.1. IDS agrees to defend, settle, or pay, at its own cost and expense, any claim or action against the Customer for infringement of any patent, copyright, trade secret, or similar property right arising from Customer's use of the Software and/or Documentation in accordance with this Agreement. IDS shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim, provided the Customer is permitted to fully cooperate with it in doing so. Customer agrees to give IDS timely written notice of any such claim or action, with copies of all papers Customer may receive relating thereto If the Software and/or Documentation or any part thereof is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, IDS shall, at its own expense and as Customer's sole remedy, either: (a) procure for Customer the right to continue to use the Software and/or Documentation; or (b) modify the Software and/or Documentation to make it non - infringing, provided that such modification does not materially adversely affect Customer's authorized use of the Software and/or Documentation; or (c) replace the Software and/or Documentation with equally suitable, compatible, and functionally equivalent non -infringing software and/or documentation at no additional charge to Customer; or (d) if and only if none of the foregoing alternatives is reasonably available to IDS, terminate this Agreement and refund to Customer all payments actually made to IDS under this Agreement. 7.3.2 EXCEPT IN THE EVENT OF GROSS NEGLIGENCE OR INTENTIONAL CONDUCT, IN NO EVENT WILL IDS S LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE AGGREGATE OF FEES PAYABLE TO IDS PURSUANT TO THIS AGREEMENT (INCLUDING FEES BOTH PAID AND DUE) AT THE TIME OF THE EVENT GIVING RISE TO THE LIABILITY• AND IN NO EVENT WILL IDS BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT SPECIAL INCIDENTAL, OR PUNITIVE DAMAGES THE LIABILITIES LIMITED BY THIS SECTION 7 3 APPLY (A) TO LIABILITY FOR NEGLIGENCE (B) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT STRICT PRODUCT LIABILITY, OR OTHERWISE; (C) EVEN IF PROVIDER IS ADVISED IN ADVANCE OF THE POSSIBILITY OF THE DAMAGES IN QUESTION AND EVEN IF SUCH DAMAGES WERE FORESEEABLE AND (D) EVEN IF CUSTOMER'S REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE. 7.4 Customer Responsibility. Customer is solely responsible for ensuring that Customer, and Customer's End Users comply with all applicable local laws relating to the use of the Software, and compliance with the terms of this Agreement Customer further agrees to comply with all other applicable laws including federal and international laws, statutes, rules and regulations relating to {TP621410;1) 4 Customer's use of the Software and the terms of this Agreement, and agrees to ensure that Customer's End Users do the same. In addition, Customer is responsible for observing all applicable tariffs and trade laws, and agrees to ensure that all Customer's End Users do the same. Article 8 Transmission of Data 8.1 Customer consents to the transmission of its data and communications to and from IDS through the use of electronic mail via the Internet Upon receipt of such data by IDS, IDS shall store and maintain Customer data and communications in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt Customer data or communications in any way IDS shall notify Customer immediately if the security or integrity of any Customer data or communication has been compromised or is believed to have been compromised, in which event IDS shall, in good faith, use all commercially reasonable efforts to cooperate with the Customer in identifying what data or communication has been accessed by unauthorized means and shall fully cooperate with the Customer to protect such information from further unauthorized disclosure. Article 9 Nonexclusivity 9 1 IDS may license the Software and any other software, products, or services to other parties, and allow other parties to market and promote the Software and any other software, services or products as IDS deems advisable in its sole discretion. Article 10 Export/Import Laws 10.1 Customer agrees to comply with all export and import laws, regulations and restrictions of the United States and its agencies or authorities, and shall not export re-export or permit downloading of the Software or any other of IDS's products in violation thereof or without all required approvals, licenses, and exemptions. Customer may not export, re-export or permit downloading of the Software or any other IDS products to any person, end -user or entity in, or a national or resident of any country subject to United States export restrictions or embargoes. Article 11 Recruitment 11.1 During the Term of this Agreement and for a period of two (2) years thereafter, both parties agree not to directly or indirectly call upon, solicit, recruit or hire any person who is or was an employee or contractor of the other party for the purpose of having such person work as an employee or contractor for that party. Customer agrees that this provision is reasonable in light of IDS's responsibilities in this Agreement and the concentration of expertise by IDS in a core group of individuals. Article 12 Term and Termination 12.1 Term. This Agreement will have such term and renewals as specified in Exhibit A. 12.2 Termination. {TP621410;1 } 5 a. Either party may terminate this Agreement at any time in the event that the other party breaches any material term of this Agreement and fails to cure such breach within thirty (30) days after receiving written notice thereof or, if the breach cannot reasonably be cured during such period, fails to begin diligent efforts to cure that breach during such period and continue with such efforts until the breach is cured. b. If Customer enters into liquidation, whether compulsory or voluntary (except for the purposes of bona fide reconstruction or amalgamation with the prior written approval IDS), or compounds with or makes any arrangement with its creditors otherwise than in the ordinary course of business or makes a general assignment for the benefit of its creditors, or if it has a receiver, manager, administrative receiver, or administrator appointed over the whole or substantially the whole of its business or assets, or if it ceases or threatens to cease to carry on its business, IDS may terminate this Agreement immediately. c. IDS may terminate this Agreement at any time upon written notice in order to: (i) comply with any law, regulation, court order, or other governmental request or order which requires immediate action; or (ii) otherwise protect IDS from imminent legal liability on the advice of its counsel. 12.3 Effect of Termination. Upon termination of this Agreement for any reason, all outstanding amounts due IDS by Customer will immediately become due and payable. All rights and obligations of the parties hereunder will automatically cease. Furthermore, upon such termination, the licenses granted to Customer in this Agreement will terminate and Customer will cease all use of the Software and delete all copies in its possession or control. Customer shall return to IDS all copies of the Documentation and any other Confidential Proprietary Information in Customer's possession or control and will provide IDS with an officer's written certification, certifying that the requirements of this Section 13.3 have been complied with. 12.4 Non -Exclusive Remedy. Except as otherwise set forth in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise. 12.5 Survival. The following provisions of this Agreement will survive any termination of this Agreement: Sections 1, 6, 8, and 12. Article 13 General Provisions 13.1 Notices. All notices, requests, demands, claims, and other communications hereunder shall be in writing and shall be delivered by certified or registered mail (first class postage pre -paid), guaranteed overnight delivery, electronic mail, or facsimile transmission if such transmission is confirmed. The street addresses of the parties set forth in the introductory paragraph of this Agreement or at such electronic mail addresses or facsimile numbers as the parties give each other from time to time. Notice shall be deemed given on the date sent if sent by electronic mail or facsimile transmission and on the date delivered (or the date of refusal of delivery) if sent by overnight delivery or certified or registered mail. 13.2 Absence of Third Party Beneficiary Rights. No provision of this Agreement is intended or shall be construed to provide or create any third party beneficiary right or any other right of any kind in any third party, and all terms and provisions hereof shall be personal among the parties to this Agreement. 13.3 Waiver. No failure to exercise, and no delay in exercising, any right, power or privilege under this Agreement shall operate as a waiver, nor shall any single or partial exercise of any right power or privilege hereunder preclude the exercise of any other right, power or privilege. No waiver of any breach of any provision shall be deemed to be a waiver of any preceding or succeeding breach of the same or any {TP621410;1) 6 other provision, nor shall any waiver be implied from any course of dealing between the parties. No extension of time for performance of any obligations or other acts hereunder or under any other agreement shall be deemed to be an extension of the time for performance of any other obligations or any other acts The rights and remedies of the parties under this Agreement are in addition to all other rights and remedies at law or equity, which they may have against each other. 13.4 Binding Effect; Assignment. The rights and obligations of this Agreement may be assigned, delegated, or subcontracted by IDS without the prior consent of Customer, however, IDS shall give Customer thirty (30) days written notice of any such assignment. Customer may not assign, delegate or subcontract this Agreement or any rights or obligations under this Agreement. 13.5 Counterparts This Agreement may be executed in any number of counterparts, each of which shall be an original but all of which together shall constitute one and the same instrument. A facsimile signature of any party shall be considered to have the same binding legal effect as an original signature. 13.6 Interpretation. The terms that are defined in this Agreement may be used in the singular or the plural, as the context requires. When a reference is made in this Agreement to an article section, paragraph, clause, schedule or exhibit, such reference shall be deemed to be to this Agreement unless otherwise indicated. The headings contained herein and on the schedules are for reference purposes only and shall not affect in any way the meaning or interpretation of this Agreement or the schedules Whenever the words ' include," "includes" or "including" are used in this Agreement, they shall be deemed to be followed by the words "without limitation." 13.7 Construction. In the event of an ambiguity or question of intent or interpretation arises, this Agreement shall be construed as if drafted jointly by the parties and no presumptions or burdens of proof shall arise favoring any party by virtue of the authorship of any of the provisions of this Agreement Any reference to any federal state, local or foreign statute or law shall be deemed also to refer to all rules and regulations promulgated thereunder unless the context requires otherwise. If any party has breached any representation, warranty, or covenant contained herein in any respect, the fact that there exists another representation, warranty, or covenant relating to the same subject matter (regardless of the relative levels of specificity) which the party has not breached shall not detract from or mitigate the fact that the party is in breach of the first representation, warranty or covenant. The mere listing (or inclusion of copy) of a document or other item shall not be deemed adequate to disclose an exception to a representation or warranty made in this Agreement (unless the representation or warranty relates solely to the existence of the document or other items itself) 13.8 Governing Law Choice of Forum: No Jury Trial. This Agreement has been entered into in the State of Texas, and validity, interpretation enforcement, and legal effect of this Agreement shall be governed by the laws of the State of Texas, as it applies to a contract executed, delivered, and performed solely in such state with respect to the determination of any claim, dispute, or disagreement that arises out of the interpretation, performance or breach of this Agreement Any such claim, dispute, or disagreement shall be heard by a court of competent jurisdiction in Tarrant County, Texas, and all parties consent to personal jurisdiction in Tarrant County, Texas for any such claim, dispute, or disagreement, or any attempt to recover losses, relating to this Agreement. 13.9 Severability. If any word, phrase, sentence, clause, section subsection or provision of this Agreement as applied to any party or to any circumstance is adjudged by a court to be invalid or unenforceable, the same will in no way affect any other circumstance or the validity or enforceability of any other word phrase, sentence, clause, section, subsection or provision of this Agreement. If any provision of this Agreement, or any part thereof, is held to be unenforceable because of the duration of such provision or the area covered thereby, the parties agree that the court making such determination (TP621410; I ) 7 shall have the power to reduce the duration and/or area of such provision, and/or to delete specific words or phrases, and in its reduced form, such provision shall then be enforceable and shall be enforced. 13.10 Independent Contractors. The parties and their respective personnel, are and shall be independent contractors and neither party by virtue of this Agreement shall have any right, power or authority to act or create any obligation, express or implied, on behalf of the other party. 13.11 Attorney's Fees. In the event that any dispute between IDS and Customer should result in litigation or arbitration, each party shall be responsible for its own fees, costs, and expenses, including attorney's fees and expert witness fees. 13.12 Integration and Modification. This Agreement constitutes the complete and entire agreement of the parties hereto and supersedes all prior representations, proposals, discussion, whether oral or in writing. Except as otherwise expressly set forth in this Agreement, this Agreement may be modified solely through a written document executed by the parties to this Agreement, with the same formalities as were used in the execution of this Agreement. 13.13 Force Maieure. Except for the payment of money as required of Customer by this Agreement, neither party shall be liable for any failure or delay in performance under this Agreement which is due to any event beyond the reasonable control of such party, including fire, explosion, unavailability of utilities or raw materials, Internet delays and failures, telecommunications failures, unavailability of components, labor difficulties, war, riot, act of God, export control regulations, laws, judgments or government instructions. Executed by the parties as of the day and year set forth above. INNOVATIVE DATA SOLUTIONS, INC. Print: 6r6Fita J By: Title: Date: {TP621410;1 } R-(51661-} gi202 7 9_, CITY OF FORT WORTH Print: _Charles W. Daniels ealtsese,Cd/ence,:s./1 By C Title: Assistant City Manager Date: OL 217. /� By: 9L/944aey W. alstead Chief of Police Attest By: P•zifizs 2704/049-1.4 _ ft55isrH/UT (i ryS'Ec- Rwy. __ OFFICIAL RECORD CITY SECRETARY 8 PT. WORTH, TX City Secretary APPROVED TO FORM AND LEGALITY By• Maleshia Farmer Assistant City Attorney NO MAC REQUMED i {TP621410;1 } EXHIBIT A — TERM AND FEE SCHEDULE 1. Term. The term of this Agreement will commence on the last date executed by each party below, (the "Effective Date"), and shall continue in force until September 30, 2013. The Customer shall have the right to renew this Agreement for two consecutive terms of one (1) year each, provided that sufficient funds have been appropriated to satisfy Customer's obligations during the renewal term. The initial term and any renewal terms shall be referred to herein as the "term" or "Term." Notwithstanding the above, but subject to Section 7.3.1 this Agreement shall automatically terminate if for any reason IDS ceases to have the rights to license the Software. 2. [Intentionally Omitted] 3. [Intentionally Omitted] 4. Maintenance and Support Fees. Customer shall pay follows: P SUI PS111 CLIC PowerSUI f L- Installed PowerSUl E Client License Installed PowerSUlTE P SUI-UA Upgrade Advantage POLICY First Year PPOL-FYUA Upgrade Advantage Discount P STD STANDARDS - Base Module (Installed) maintenance and support fees as Perpetual license providing an integrated solution to address your compliance needs for policy and procedure management, employee training, and regulatory compliance. Perpetual Client t icense Annual Maintenance and Upgrade Advantage Support, 17% of Total Site and User Licenses. POLICY UA Discount for 1st year of service STANDARDS Base module for PowerDMS installed $1 1,000.00 1.00 $1 1,000.00 $50.00 141.00 $7,050.00 Annual UA fee after first ($2,707.50)1 year First year UA - waived 3 year pre -purchase $2,707.50 $800.00 1.00 ($2,707.50) 1.00 $2,707.50 0 $2,400.00 Grand total 520,4h0:1C) 5. Subject to Annual Appropriation. Any financial obligations of the Customer not to be performed during the current fiscal year are subject to annual appropriation and thus any obligations of the Customer hereunder shall extend only to monies currently appropriated and shall not constitute a mandatory charge, requirement or liability in any ensuing fiscal conflicting provisions in the Agreement establishing any monetary obligation beyond the current fiscal year. {TP621410;1 } 10 EXHIBIT B - MAINTENANCE AND SUPPORT 1. Overview. During the term of this Agreement, IDS agrees to use commercially reasonable efforts to make sure that the Software performs in accordance with IDS's Documentation. IDS will maintain the Software: during each renewal term, unless Customer cancels Maintenance at least 30 days before the start of any renewal term. After termination of Maintenance, Customer may renew Maintenance at any time subject to the payment of any applicable renewal fee. 2. Software Maintenance. The following terms and conditions describe the software maintenance and support services to be provided by IDS to Customer. a. IDS will work directly with Customer Contact to support Customer as set forth in this Exhibit B. b. IDS will notify Customer of known problems with the Software and the steps, if any, then being taken to resolve such problems. c. IDS shall use commercially reasonable efforts to promptly correct reproducible significant programming errors in the Software that Customer or Customer's End Users have identified classified, and reported to IDS d. IDS shall not be responsible for providing maintenance and support services for items of software and hardware that it does not provide under this Agreement. 3. Resolution Process. When a new problem with the Software is identified by Customer or by a Customer's End User, and the problem cannot be resolved through Customer's reasonable efforts, the problem must be verified, reproduced, and documented by Customer Contact who will contact IDS via telephone or email, and will provide IDS with a record of all pertinent configuration details, failure information, symptoms, and attempted remedial efforts IDS will open a case and research the issue. The case may be resolved through documentation or additional instruction on Software usability. If it is determined that the case is caused by a programmatic error, the Customer Contact will work with IDS to determine the best viable working solution until the case can be resolved on a more permanent basis via a programmatic fix or a viable circumvention. {TP621410;1 } 11 EXHIBIT C - END USER AGREEMENT The following terms and conditions govern Customer's use of the Software ("End User Aureement") by Customer IDS may amend the End User Agreement from time to time by providing Customer with notice of such an amendment, by electronic mail or otherwise. 1. General. The Software functions as a forum for authorized users to post and review information and documents and communicate regarding policy management issues. 2. End Users. a. Defined. End Users shall include both Customer, and certain employees, agents, affiliates of Customer, and clients of Customer, to which Customer grants use of the Software in accordance with this Agreement ("Customer's End Users"). Customer agrees that Customer must itself determine whether Customer can share access to and/or use of information posted via the Software with any Customer s End User. Upon execution of this Agreement, Customer shall provide IDS with documentation that generally identifies those individuals that Customer intends to be Customer's End Users, which shall be supplemented with any additional Customer's End User. b. Resnonsibilitv for Customer's End Users. Customer shall be solely and entirely responsible for the acts or omissions of all Customer's End Users and will ensure that all Customer s End Users comply with all of the terms and conditions of this Agreement. IDS does not endorse the quality or accuracy of the information provided by any of the Customer's End Users IDS is not liable or responsible for any Customer's End User's postings or communications, other acts or omissions, including the quality or accuracy of any information posted via the Software. In the event of any dispute between Customer and a Customer's End User, Customer agrees to release IDS, its directors, shareholders, officers, agents, and employees from any claims and damages of every nature (including actual, special, incidental and consequential damages), known and unknown, disclosed and undisclosed, arising out of or in any way connected with such dispute. 3. Confidentiality. Unless required by law, rule, regulation, government order, or court order, Customer and Customer's End Users agree to not disclose any Confidential Proprietary Information of IDS, including a user name or password, even within Customer's own organization, except on a need -to - know basis and agrees to ensure that all other End Users do the same. 4. Passwords and Security. Customer shall not allow any third party (other than a Customer's End User) to access the Software using a user name and password of' Customer Customer is solely and entirely responsible for any use of the Software via a user name and password of Customer or a Customer's End User. Immediately upon discovery of unauthorized use of a user name and password of Customer or a Customer's End User, Customer will promptly take appropriate steps that a new password may be issued. Customer will be liable for any unauthorized use of the Software. Customer agrees to not invade a Customer's End User's privacy in violation of any law or regulation. 5. Information Posted via the Software a IDS will not review the substance of postings via the Software As such, Customer must be careful in dealing with Customer's End Users to recognize the possibility that Customer's End Users' postings and other information may be, despite the prohibitions set forth in this Agreement, harmful, inaccurate, or deceptive. {TP621410;1} 12 b. Customer is solely responsible for information that it posts via the Software IDS does not endorse or attest to the accuracy of any information posted via the Software by End Users or third parties. d. Postina Guidelines. Customer shall establish and enforce appropriate posting guidelines with respect to posts made via the Software. 6. Customer Representations. Customer represents, warrants and agrees that it will not use, or permit any Customer's End User to use, the Software in any manner that is in violation of any applicable law or regulation or applicable professional or ethical standard or policy relating to the Customer and its business. 7. No Resale of Access to the Software. Customer's license to use the Software is limited solely to Customer as provided in this Agreement. Customer may not reproduce duplicate, copy, sell or resell access to or use of the Software, without the advanced, express written consent of IDS. 8. Intellectual Property Matters. All third party content posted via the Software is the property of the respective copyright owners and may not be copied or distributed in any way for commercial purposes. To enable IDS to use intellectual property that may be provided by Customer to IDS in connection with the use of the Software without violating any rights Customer has in the intellectual property, Customer grants to IDS a non-exclusive, worldwide, perpetual, revocable, royalty -free right to exercise the rights Customer has in any such intellectual property provided to IDS. Exhibit D-PowerDMS Purchase Statement of Work {TP621410;1 } 13 Exhibit D-PowerDMS Purchase Statement of Work BACKGROUND AND OBJECTIVES st "ore ivetritp) • Policy Module — The Comm ications Staff of the Fort Worth Police Department's Communication Division ill be able to manage written directives in one seamless system. The system will be able to track revisions, allow for electronic review and approval of revisions by command personnel; allow for electronic distribution of revisions to department staff, and allow for the ability to report who has received, viewed and understood (via various testing methods) each policy revision. • Training Module - The Department will be able to develop training that can cover various forms; on -site, off -site, or a blended combination of the two. The training module can contain policies, legal updates or new laws, internally developed training bulletins, videos, PDF's, tests, surveys, etc. This system is capable of tracking all training courses and certificates. It can also track open/ read changes; tests can be developed to measure comprehension. The Department will be able to choose open book testing that allows policies or bulletins to be open on computers while the test is taken or any combination thereof. SUMMARY DESCRIPTION OF WORK TO BE PERFORMED • This application is software that will be placed on the Department server. The Department will receive the downloadable software via email. Once received the Department will follow the instructions provided for the software to be installed on the server. IDS RESPONSIBILITIES • IDS supplies software to be downloaded on server • IDS shall assist with any questions while the Department loads software on the server. • IDS shall assist with setting up connection between software and Active Directory • IDS shall conduct remote Administrator training (PowerStart) for the Department THE COMMUNICATIONS STAFF OF THE FORT WORTH POLICE DEPARTMENT'S COMMUNICATION DIVISION RESPONSIBILITIES • Designate employees to be the points of contact. • Set up site on server. • Schedule employees for administrator training on the software. {TP621410;1 } Activity Responsibility IDS supplies software to be PowerDMS downloaded on server The Department sets up site. Department IDS assists with set-up with The Department and PowerDMS connection between software and Active Directory. PowerDMS performs remote PowerDMS Administrator training for The Fort Worth Police Department's Communication Division (Policy, Training, Survey, Testing modules) 1 1/2 Expected Delivery Time/Duration Once proposal is signed, downloadable software is sent via email within 24-48 hours. TBD by Department Approximately 24-48 hours TBD based upon the Department schedule — Training is held once a week by PowerDMS {TP621410;1 } 2