Loading...
HomeMy WebLinkAboutContract 44127 (2)ck_viTGM'f-ta taFxRF_TARYLiti I .U1 PROFESSIONAL SERVICES AGREEMENT This PROFESSIONAL SERVICES AGREEMENT ("Agreement") is made and entered into by and between the CITY OF FORT WORTH (the "City"), a home -rule municipal corporation of the State of Texas, acting by and through its duly authorized Assistant City Manager, and ORC International, Inc. ("Consultant"), a Delaware corporation, acting by and through Marc Litvinoff, President its duly authorized Officer. The City and Consultant may each be referred to individually as a "party" and collectively as the "parties." RECITALS WHEREAS, City has a substantial need to obtain information regarding its residents' attitudes and opinions regarding City services and the major issues facing City so that City may better serve its citizenry; and WHEREAS, to obtain information regarding its residents' attitudes and opinions, City desires to conduct a survey of its residents; and WHEREAS, City desires to hire a professional firm knowledgeable and experienced in providing survey services; and WHEREAS, Consultant has represented that it is staffed with personnel knowledgeable and experienced in providing services of survey design, administration, execution and analysis; and WHEREAS, City and Consultant mutually desire to enter into a contract to have Consultant perform survey services. NOW, THEREFORE, in consideration of the mutual covenants herein expressed, the parties agree as follows AGREEMENT 1. SCOPE OF SERVICES. Consultant will, with good faith and due diligence, assist the City in surveying citizens to gather information regarding resident's attitudes and opinions about City services and the major issues facing City. In particular, Consultant will perform all duties outlined and described in the Statement of Work, which is attached hereto as Exhibit "A" and incorporated herein for all purposes as though it were set forth at length. The actions and objectives contained in Exhibit "A" are referred to herein as the "Services." Consultant shall provide Services according to the Services Schedule, which is attached hereto as Exhibit "B" and incorporated herein for all purposes as though it were set forth at length. 2. TERM. This Agreement shall commence December 28, 2012 ("Effective Date") and shall expire on August 31, 2013, unless terminated earlier in accordance with the provisions of this Agreement. 3. COMPENSATION. 3.1 Fee. As full and complete compensation for the Services, Consultant shall be paid a flat fee of Forty -Three Thousand and Fifteen Dollars ($43,015.00) ("Fee"), which includes all expenses other than travel, as detailed in the Cost Schedule, which is attached hereto as Exhibit "C' and incorporated herein for all purposes as though it were set forth at length. 3.2 Travel Reimbursement In addition to payment of the Fee, the City shall reimburse Consultant for travel -related expenses (such as airfare, hotel, rental car, and personal car mileage) at Consultant's actual cost, with PSA — City of Fort Worth and ORC Internation ,,Q,rOCIAL RE RD CITY SECRETARY FtWORTH,TXji 2 9 -1 3 P 0 4: 5 5 IN Page 1 of 14 no mark up, in an amount not to exceed Six Thousand Seven Hundred and Thirty -Five Dollars ($6 735.00). Personal car mileage will be billed at standard IRS business mileage rates in effect at the time of travel. 3.3 Structure of Payments i. Payment of the Fee and Travel Reimbursement will be made monthly in arrears ii. For payment of the Fee, the Consultant will issue monthly invoices for all work performed during the previous month based on the percentage of work completed during that month. For Travel Reimbursement, the Consultant will submit monthly reimbursement request invoices indicating the travel expenses incurred in connection with the provision of Services during the previous month along with receipts documenting each travel related expense for which reimbursement is being sought. All required invoices shall be submitted to Aaron Cummins, 1000 Throckmorton, Fort Worth, Texas 76102. If the City requires additional reasonable information in connection with any invoice, it shall request the same promptly after receiving the above information and the Consultant shall provide such additional reasonable information to the extent the same is available. iv. On full and final completion of the Services, Consultant shall submit a final invoice, and City shall pay any balance due within 30 days of receipt of such invoice. ✓ . In the event of a disputed or contested billing or reimbursement invoice, only the portion being contested will be withheld from payment and the undisputed portion will be paid. City will exercise reasonableness in contesting any bill, reimbursement invoice, or portion thereof. No interest will accrue on any contested amount until the contest has been mutually resolved. ✓ i. For contested billings and reimbursement requests, the City shall make payment in full to Consultant within 60 days of the date the contested matter is resolved If City fails to make such payment, Consultant may after giving 7 days' written notice to City, suspend services u nder this Agreement until paid in full, including interest calculated from the date the billing contest was resolved. In the event of suspension of services, Consultant shall have no liability to City for delays or damages caused to City because of such suspension of services. 3.4. Maximum Obligation. Under no circumstances shall the City's cumulative monetary obligation to the Consultant for all Fees and Travel Reimbursement under this Agreement exceed Forty -Nine Thousand Seven Hundred and Fifty Dollars ($49,750.00). Consultant shall not perform services for the City in excess of the amount unless the parties execute a signed, written amendment increasing the amount. The City shall not be liable for any additional payment to Consultant absent a signed, written amendment. 4. TERMINATION. 4.1. Convenience. The City or Consultant may terminate this Agreement at any time and for any reason by providing the other party with 30 days' written notice of termination. 4 2 Non -appropriation of Funds. In the event no funds or insufficient funds are appropriated by the City in any fiscal period for any payments due hereunder, City will notify Consultant of such occurrence and this PSA — City of Fort Worth and ORC International, Inc. Page 2 of 14 Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to the City of any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds have been appropriated 4.3 Breach. Subject to Section 29 herein, either party may terminate this Agreement for breach of duty, obligation or warranty upon exhaustion of all remedies set forth in Section 29 4.4 Duties and Obligations of the Parties. In the event that this Agreement is terminated prior to the Expiration Date, the City shall pay Consultant for services actually rendered up to the effective date of termination and Consultant shall continue to provide the City with services requested by the City and in accordance with this Agreement up to the effective date of termination. Upon termination of this Agreement for any reason, Consultant shall provide the City with copies of all completed or partially completed documents prepared under this Agreement. In the event Consultant has received access to City information or data as a requirement to perform services hereunder, Consultant shall return all City provided data to the City in a machine readable format or other format deemed acceptable to the City. 5. DISCLOSURE OF CONFLICTS AND CONFIDENTIAL INFORMATION. 5.1 Disclosure of Conflicts. Consultant hereby warrants to the City that Consultant has made full disclosure in writing of any existing or potential conflicts of interest related to Consultant's services under this Agreement. In the event that any conflicts of interest arise after the Effective Date of this Agreement Consultant hereby agrees immediately to make full disclosure to the City in writing. 5.2 Confidential Information. Consultant for itself and its officers, agents and employees, agrees that it shall treat all information provided to it by the City as confidential and shall not disclose any such information to a third party without the prior written approval of the City. 5.3 Unauthorized Access. Consultant shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in any way. Consultant shall notify the City immediately if the security or integrity of any City information has been compromised or is believed to have been compromised, in which event, Consultant shall, in good faith, use all commercially reasonable efforts to cooperate with the City in identifying what information has been accessed by unauthorized means and shall fully cooperate with the City to protect such information from further unauthorized disclosure. 6. RIGHT TO AUDIT. Consultant agrees that the City shall, until the expiration of three (3) years after final payment under this contract, or the final conclusion of any audit commenced during the said three years, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records of the Consultant involving transactions relating to this Contract at no additional cost to the City. Consultant agrees that the City shall have access during normal working hours to all necessary Consultant facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. The City shall give Consultant reasonable advance notice of intended audits. Consultant further agrees to include in all its subcontractor agreements hereunder a provision to the effect that the subcontractor agrees that the City shall, until expiration of three (3) years after final payment of the subcontract, or the final conclusion of any audit commenced during the said three years have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records of such subcontractor involving transactions related to the subcontract, and further PSA — City of Fort Worth and ORC International, Inc. Page 3 of 14 that City shall have access during normal working hours to all subcontractor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this paragraph City shall give subcontractor reasonable notice of intended audits. 7. INDEPENDENT CONTRACTOR. It is expressly understood and agreed that Consultant shall operate as an independent contractor as to all rights and privileges and work performed under this agreement, and not as agent representative or employee of the City. Subject to and in accordance with the conditions and provisions of this Agreement, Consultant shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, contractors and subcontractors Consultant acknowledges that the doctrine of respondeat superior shall not apply as between the City, its officers, agents, servants and employees, and Consultant, its officers agents, employees, servants, contractors and subcontractors. Consultant further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between City and Consultant. It is further understood that the City shall in no way be considered a Co - employer or a Joint employer of Consultant or any officers, agents, servants, employees or subcontractors of Consultant. Neither Consultant, nor any officers, agents, servants, employees or subcontractors of Consultant shall be entitled to any employment benefits from the City. Consultant shall be responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants, employees or subcontractors. 8. LIABILITY AND INDEMNIFICATION. A. LIABILITY - CONSULTANT SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE ANDIOR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S) MALFEASANCE OR INTENTIONAL MISCONDUCT OF CONSULTANT, ITS OFFICERS, AGENTS, SERVANTS OR EM PLOYEES. B INDEMNIFICATION - CONSULTANT HEREBY COVENANTS AND AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED DAMAGE OR LOSS TO CONSULTANT'S BUSINESS AND ANY RESULTING LOST PROFITS) ANDIOR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OR MALFEASANCE OF CONSULTANT, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. ASSIGNMENT AND SUBCONTRACTING. Consultant shall not assign or subcontract any of its duties, obligations or rights under this Agreement without the prior written consent of the City. If the City grants consent to an assignment the assignee shall execute a written agreement with the City and the Consultant under which the assignee agrees to be bound by the duties and obligations of Consultant under this Agreement. The Consultant and Assignee shall be jointly liable for all obligations of the Consultant under this Agreement prior to the effective date of the assignment. If the City grants consent to a subcontract, the subcontractor shall execute a written agreement with the Consultant referencing this Agreement under which the subcontractor shall agree to be bound by the duties and obligations of the Consultant under this Agreement as such duties and obligations may apply. The Consultant shall provide the City with a fully executed copy of any such subcontract. 10. INSURANCE. PSA — City of Fort Worth and ORC International, Inc. Page 4 of 14 Consultant shall provide the City with certificate(s) of insurance documenting policies of the following minimum coverage limits that are to be in effect prior to commencement of any work pursuant to this Agreement: 10.1 Coverage and Limits (a) Commercial General Liability $1,000,000 Each Occurrence $1,000,000 Aggregate (b) Automobile Liability $1,000,000 Each occurrence on a combined single limit basis Coverage shall be on any vehicle used by the Consultant, its employees, agents, representatives in the course of the providing services under this Agreement. "Any vehicle" shall be any vehicle owned, hired and non -owned (c) Worker's Compensation - Statutory limits Employer's liability $100,000 Each accident/occurrence $100,000 Disease - per each employee $500,000 Disease - policy limit This coverage may be written as follows: Workers' Compensation and Employers' Liability coverage with limits consistent with statutory benefits outlined in the Texas workers' Compensation Act (Art. 8308 — 1.01 et seq Tex. Rev. Civ. Stat.) and minimum policy limits for Employers' Liability of $100,000 each accident/occurrence, $500,000 bodily injury disease policy limit and $100,000 per disease per employee (d) Professional Liability (Errors & Omissions) $1,000,000 Each Claim Limit $1,000,000 Aggregate Limit Professional Liability coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, or a separate policy specific to Professional E&O. Either is acceptable if coverage meets all other requirements. Coverage shall be claims -made, and maintained for the duration of the contractual agreement and for two (2) years following completion of services provided An annual certificate of insurance shall be submitted to the City to evidence coverage. 10 2 General Requirements (a) The commercial general liability and automobile liability policies shall name the City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials, agents, and volunteers in respect to the contracted services. (b) The workers' compensation policy shall include a Waiver of Subrogation (Right of Recovery) in favor of the City of Fort Worth. (c) A minimum of Thirty (30) days notice of cancellation or reduction in limits of coverage shall be provided to the City. Ten (10) days notice shall be acceptable in the event of non-payment of PSA — City of Fort Worth and ORC International, Inc. Page 5 of 14 premium. Notice shall be sent to the Risk Manager, City of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City Attorney at the same address. (d) The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A- VII in the current A.M. Best Key Rating Guide, or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required, written approval of Risk Management is required. (e) Any failure on the part of the City to request required insurance documentation shall not constitute a waiver of the insurance requirement. (f) Certificates of Insurance evidencing that the Consultant has obtained all required insurance shall be delivered to the City prior to Consultant proceeding with any work pursuant to this Agreement. 11. COMPLIANCE WITH LAWS, ORDINANCES, RULES AND REGULATIONS. Consultant agrees that in the performance of its obligations hereunder, it will comply with all applicable federal, state and local laws ordinances rules and regulations and that any work it produces in connection with this agreement will also comply with all applicable federal, state and local laws, ordinances, rules and regulations. If the City notifies Consultant of any violation of such laws, ordinances, rules or regulations, Consultant shall immediately desist from and correct the violation. 12. NON-DISCRIMINATION COVENANT. Consultant, for itself, its personal representatives, assigns, subcontractors and successors in interest, as part of the consideration herein agrees that in the performance of Consultant's duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. If any claim arises from an alleged violation of this non- discrimination covenant by Consultant, its personal representatives, assigns, subcontractors or successors in interest, Consultant agrees to assume such liability and to indemnify and defend the City and hold the City harmless from such claim. 13. NOTICES. Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand -delivered to the other party, its agents employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or (3) received by the other party by United States Mail, registered, return receipt requested, addressed as follows: To the CITY: City of Fort Worth Attn: Susan Alanis, Assistant City Manager April Szlaga, Operations Director 1000 Throckmorton Fort Worth TX 76102-6311 Facsimile (817) 392-8654 With Copy to the City Attorney At same address 14. SOLICITATION OF EMPLOYEES. To Consultant: ORC International Inc. Attn: Marc Litvinoff, President 902 Carnegie Center, Suite 220 Princeton, NJ 08540-6530 Facsimile. (609) 452 5299 Neither the City nor Consultant shall, during the term of this agreement and additionally for a period of one year after its termination, solicit for employment or employ, whether as employee or PSA — City of Fort Worth and ORC International, Inc. Page 6 of 14 independent Consultant, any person who is or has been employed by the other during the term of this agreement, without the prior written consent of the person's employer Notwithstanding the foregoing, this provision shall not apply to an employee of either party who responds to a general solicitation of advertisement of employment by either party. 15. GOVERNMENTAL POWERS/IMMUNITIES It is understood and agreed that by execution of this Agreement, the City does not waive or surrender any of its governmental powers or immunities. 16. NO WAIVER. The failure of the City or Consultant to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of the City's or Consultant's respective right to insist upon appropriate performance or to assert any such right on any future occasion. 17. GOVERNING LAW / VENUE. This Agreement shall be construed in accordance with the laws of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought pursuant to this Agreement, venue for such action shall lie in state courts located in Tarrant County, Texas or the United States District Court for the Northern District of Texas, Fort Worth Division. 18. SEVERABILITY. If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 19. FORCE MAJEURE. The City and Consultant shall exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement, but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control, including, but not limited to, compliance with any government law, ordinance or regulation, acts of God, acts of the public enemy, fires strikes, lockouts, natural disasters, wars, riots, material or labor restrictions by any governmental authority, transportation problems and/or any other similar causes. 20. HEADINGS NOT CONTROLLING. Headings and titles used in this Agreement are for reference purposes only, shall not be deemed a part of this Agreement, and are not intended to define or limit the scope of any provision of this Agreement 21. REVIEW OF COUNSEL. The parties acknowledge that each party and its counsel have had the opportunity to review and revise this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or any exhibits hereto. 22. AMENDMENTS. No amendment of this Agreement shall be binding on a party hereto unless such amendment is set forth in a written instrument, which is executed by an authorized representative of each party. PSA — City of Fort Worth and ORC International, Inc. Page 7 of 14 23. COUNTERPARTS. This Agreement may be executed in one or more counterparts and each counterpart shall, for all purposes, be deemed an original, but all such counterparts shall together constitute one and the same instrument. 24. WARRANTY OF SERVICES. Consultant warrants that its services will be of a professional quality and conform to generally prevailing industry standards. City must give written notice of any breach of this warranty within thirty (30) days from the date that the services are completed. In such event, at Consultant's option, Consultant shall either (a) use commercially reasonable efforts to re -perform the services in a manner that conforms with the warranty, or (b) refund the fees paid by the City to Consultant for the nonconforming services. 25. NETWORK ACCESS. If Consultant, and/or any of its employees, officers, agents, servants or sub -contractors (for purposes of this section "Consultant Personnel"), requires access to the City's computer network in order to provide the services herein, Consultant shall execute and comply with the Network Access Agreement and incorporated herein for all purposes. 26. IMMIGRATION NATIONALITY ACT. The City of Fort Worth actively supports the Immigration & Nationality Act (INA) which includes provisions addressing employment eligibility, employment verification, and nondiscrimination. Consultant shall verify the identity and employment eligibility of all employees who perform work under this Agreement. Consultant shall complete the Employment Eligibility Verification Form (1-9), maintain photocopies of all supporting employment eligibility and identity documentation for all employees, and u pon request, provide the City with a sworn and notarized document verifying that Consultant maintains o n file copies of all 1-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. Consultant shall establish appropriate procedures and controls so that no services will be performed by any employee who is not legally eligible to perform such services. Consultant shall provide City with a certification letter that it has complied with the verification requirements required by this Agreement. Consultant shall indemnify City from any penalties or liabilities due to violations of this provision. City shall have the right to immediately terminate this Agreement for ✓ iolations of this provision by Consultant. 27. INFORMAL DISPUTE RESOLUTION. Except in the event of termination pursuant to Section 4.2, if either City or Consultant has a claim, dispute, or other matter in question for breach of duty, obligations, services rendered or any warranty that arises under this Agreement, the parties shall first attempt to resolve the matter through this dispute resolution process. The disputing party shall notify the other party in writing as soon as practicable after discovering the claim, dispute, or breach. The notice shall state the nature of the dispute and list the party's specific reasons for such dispute. Within ten (10) business days of receipt of the notice both parties shall commence the resolution process and make a good faith effort, either through email, mail, phone conference in person meetings, or other reasonable means to resolve any claim, dispute, breach or other matter in question that may arise out of, or in connection with this Agreement. If the parties fail to resolve the dispute within sixty (60) days of the date of receipt of the notice of the dispute, then the parties may submit the matter to non -binding mediation in Tarrant County, Texas, upon written consent of authorized representatives of both parties in accordance with the Commercial Arbitration Rules & Mediation Procedures of the American Arbitration Association or other applicable rules governing mediation then in effect. The mediator shall be agreed to by the parties. Each party shall be liable for its own expenses including attorney's fees; however the parties shall share equally in the costs of the mediation. If the parties cannot resolve the dispute through mediation then either party shall have the right to exercise any and all remedies available under law regarding the dispute. Notwithstanding the fact that the parties may be attempting to resolve a PSA — City of Fort Worth and ORC International, Inc. Page 8 of 14 dispute in accordance with this informal dispute resolution process, the parties agree to continue without delay all of their respective duties and obligations under this Agreement not affected by the dispute Either party may before or during the exercise of the informal dispute resolution process set forth herein, apply to a court having jurisdiction for a temporary restraining order or preliminary injunction where such relief is necessary to protect its interests. 28. SIGNATURE AUTHORITY. The person signing this agreement hereby warrants that he/she has the legal authority to execute this agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution ordinance or other authorization of the entity. This Agreement and any amendment hereto, may be executed by any authorized representative of Consultant whose name, title and signature is affixed on the Verification of Signature Authority Form, which is attached hereto as Exhibit "D" and incorporate herein by reference. Each party is fully entitled to rely on these warranties and representations in entering into this Agreement or any amendment hereto. 29. OWNERSHIP OF WORK PRODUCT. City shall be the sole and exclusive owner of all reports, work papers, procedures, guides, and documentation, created, published, displayed, and/or produced in conjunction with the services provided under this Agreement collectively "Work Product' Further, City shall be the sole and exclusive owner of all copyright, patent, trademark, trade secret and other proprietary rights in and to the Work Product Ownership of the Work Product shall inure to the benefit of the City from the date of conception, creation or fixation of the Work Product in a tangible medium of expression (whichever occurs first). Each copyrightable aspect of the Work Product shall be considered a "work -made -for -hire" within the meaning of the Copyright Act of 1976 as amended If and to the extent such Work Product, or any part thereof, is not considered a "work -made -for -hire" within the meaning of the Copyright Act of 1976, as amended, Consultant hereby expressly assigns to City all exclusive right, title and interest in and to the Work Product, and all copies thereof, and in and to the copyright, patent, trademark, trade secret and all other proprietary rights therein, that the City may have or obtain, without further consideration, free from any claim, lien for balance due, or rights of retention thereto on the part of the City. 30. ENTIRETY OF AGREEMENT. This Agreement, including the schedule of exhibits attached hereto and any documents incorporated herein by reference, contains the entire understanding and agreement between the City and Consultant, their assigns and successors in interest, as to the matters contained herein. Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. [SIGNATURES APPEAR ON FOLLOWING PAGE] PSA — City of Fort Worth and ORC International, Inc. Page 9 of 14 ITNESS WH REOF, the parties hereto have executed this Agreement in multiples this day of ,2013. ACCEPTED AND AGREED: CITY OF FORT WORTH: By: Ma"—-21‘t/lA^:° — Su an A nis Ass City Manager Date: I / 2$ 1 I 3 ATTEST: By: APPROVED By: Denis O. McElroy/ Assistant City At CONTRACT AUTHORIZATION: M&C: C g60 Date Approved: ORC INTERNATIONAL, INC.: CUL Ce Name: Marc Litvinoff Title President Date: ATTEST: .,(zey:7\ ) i (c1-3) on 00. O U tmec- VicA CI 0E:n8 ouctirA S TO FORM AND LEG I 0. 0 =y Oh no 0000.of 44 7tK cc PSA — City of Fort Worth and ORC International, Inc. Page 10 of 14 EXHIBIT A STATEMENT OF WORK Review of existing research 2. On -site meeting with Mayor and Council members, City Manager and staff. Anticipate one full day on -site Design a survey instrument including applicable measures from ORC's CityMarksTM Community Assessment survey if/as appropriate, to enable benchmarking on these. The questionnaire overall utilizes a performance -based framework that covers basic services and amenities, strategic direction, value of services vs. taxes and fees, residents' engagement with the community and more and development of custom questions to address specific issues facing Fort Worth a. We anticipate a 15 to 20 minute survey with no more than 2 open-ended questions b. Survey will be administered in English and Spanish 3. Administer survey to a random sample of Fort Worth households using an address -based sampling methodology and mixed mode (phone (50%) and online (50%)) data collection a. Sample can be stratified by Council district b Ensure representation of Hispanic and African -American residents roughly proportionate to their incidence in the population c. Sample quotes shown for four sample size 5. Analysis to include: a. Up to 3 sets of banner tabulations b. Benchmarking (national average, cities of similar size, census division, selection from 107 benchmark cities) c. Calculation of 5-Star Rating d. Key Drivers Analysis 6. Deliverables a. Top line Summary (Frequency Report) within 72 hours after data collection is complete b. Draft and Final Reports c. On -Site Presentation to staff, individual meetings with Mayor and Council members as needed PSA — City of Fort Worth and ORC International, Inc. Page 11 of 14 EXHIBIT B SERVICE SCHEDULE Survey Process First Draft of Survey Submitted S urvey Finalized City Approves Survey City Administration Begins S urvey Administration Concludes P reliminary Survey Findings in Draft P resentation of Final Findings to City Council PSA — City of Fort Worth and ORC International, Inc. Dates January 22, 2013 January 25, 2013 January 29, 2013 February 13, 2013 February28, 2013 I March 28, 2013 I June 4, 2013 Responsibility Vendor City City I Vendor I Vendor I Vendor I Vendor Page 12 of 14 EXHIBIT C COST SCHEDULE Key Staff Rebecca Elmore-Yalch, Managing Director P ublic & Civic Services Research Director P roject Director Research Operations (CATI/Web P rogramming, Data Processing, Sampling) Data Collection (includes supervision and Management) Items P rofessional Services Data Collection Operations Benchmarking/Key Drivers Total Labor Direct Costs P rinting/Mailing Sample Total Direct Costs Total w/Direct Costs n=800 $14,485 $8,270 $7,175 $2,500 $32,430 $7,895 $2,690 $10,585 $43,0151 Hourly Rate $310.00 $205.00 $125.00 $97.50 $24.75 n=800 24 40 60 95 325 Direct costs include 10% mark-up for handling, management, and general administration Costs do not include travel. $6,735.00. Travel is billed at direct costs, no mark-up, but not to exceed PSA — City of Fort Worth and ORC International, Inc. Page 13 of 14 3 viticat-Ae oanotypc. /7)A_Aati, EXHIBIT VERIFICATION OF SIGNATURE AUTHORITY ORC International, Inc. 600 University Street, Suite 2704 Seattle, WA 98101-4151 Agency hereby agrees to assist the City in surveying citizens to gather information regarding resident's attitudes and opinions about City services and the major issues facing City. In particular, Consultant will perform all duties outlined and described in the Statement of Work, which is attached hereto as Exhibit "A" and incorporated herein for all purposes as though it were set forth at length. Execution of this Signature Verification Form ("Form") hereby certifies that the following individuals and/or positions have the authority to legally bind the Company and to execute any agreement, amendment or change order on behalf of Company. Such binding authority has been granted by proper order, resolution, ordinance or other authorization of Company. The City is fully entitled to rely on the warranty and representation set forth in this Form in entering into any agreement or amendment with Company. Company will submit an updated Form within ten (10) business days if there are any changes to the signatory authority. The City is entitled to rely on any current executed Form until it receives a revised Form that has been properly executed by the Company. 1. Name: Position: Signature 2 Name: P osition;. 1 U S ignature" sr 3. Name': P osition: S ignature Name: Signature of Presidenti CEO Other Title: Date: PSA — City of Fort Worth and ORC International, Inc. Page 14 of 14