Loading...
HomeMy WebLinkAboutContract 44206 (2)Document No. 284531 CITY SECIttrl' CONTRACT NO. `i LA yv)teIecom. Customer Information and Contract Snecifications Customer Name: City of Fort Worth Contract Status: • Master Services Agreement (MSA), City Secretary Contract No. 42303, on File as of 09/19/2011 Service Order This Service Order is entered into by tw telecom holdings Inc. on behalf of itself and its wholly owned operating subsidiaries (collectively "TWTC") and City of Fort Worth ("Customer"). It is effective upon execution by both Parties ("Effective Date"). Service Address • is t.• .• • Description. :: : ••• •. .• 1•" _ • • • • • 2ti: -• t. 't••'•';t •.. :=_= -.. t•• • 1000 Throckmorton ST, E-Line - EVC EVPL 100 Mbps Fort Worth, TX 76102- 6312 1511 11 th AVE, Fort - Class = Shared Worth, TX 76102-4350 Dynamic Capacity - Peak Rate = $0.042 Per Mbps Per Hour •., ;; . • ' ' .. :..•••,:::- .: _ ' Subtow. :.. “1.::•:: _ __ ;•' •_ . . + _;-t:::;:••••• •:':•• 1000 Throckmorton ST, UNI -1000 Mbps Fort Worth, TX 76102- 6312 - Service Level = 24x7x4 - UNI Type = Transparent Enhanced Management - Enhanced Management SLA • : - 'w t::-� :-.r :t • • • New New • •'.L� \iIM1 T•i ,t✓•,,, ,. .: �.}, •.l l'1-_�.�_1R..,, C •QE `;: :.Unit MRC •• Unit NRC :t-Tota1.MRC Total NR Y.... 36 1 a. . . . . —:i •.. •• • $850.00 • 'Z ; •_i ii •j .}• $0.00 $850.00 $0.00 1 $0.00 $0.00 36 1 $595.00 $0.00 1 $0.00 $0.00 • • ;• . i:l:l-•':;:,..._.. : • • . 1511 11th AVE, Fort UNI -1000 Mbps New 36 Worth, TX 76102-4 3 50 - Service Level = 24x7x4 UM Type ^ Transparent Enhanced Management - Enhanced Management SLA t_•.. •.•_,•: •_,a .•.. •..t•.,1..•a••l:.. J.t• • ••i . -+••:s'- - --•';•••:r ..2: ••• ••• _ •- _ Subtotal. ::t,: ,=t• _ •• _ Toiai t•••. 2•:tt ,•.�t:::• ••'.• • • :• .t��•;:.• •• • • • • • • • .-. • .. •_LL_• • • :.t-:. �. :-... .... .•. • 1 J� :yam . • $595.00 $0.00 $0.00 $0.00 sso:oo r $0.00 $595.00 $0.00 $0.00 $0.o0 $0.00 $595.00 $0.00 $0.00 $0,00 $0.00 _ _ • :4-• •• • :.y,• I.. •t%. : • ' -=-•:•:::„_..•. •.• • • • • :�v.t _•A•`_:;•.:' • • • '• }:--_ its. _•• I.,..•.: . . . o.00 _ 2. 040:00 • • 046 •,- $59500 Additional charges may be assessed if Customer causes a delay in installation or if wiring is required between the service address and the network demarcation point. Contract Provisions The Services ordered herein are governed by this Service Order and the- tw telecom Master Services Agreement executed by Customer, as referenced above. Multiple site services (IP VPN, ILAN, NLAN. EWAN, Conversed. UNI. Eptine• E-Access, and E-NNI) Service Order 02-22-13 A09:33 IN tw telecom — Confidential ©1171F NiaM47-44 Pr11©1tl.11. Rifi©'!JG\E l telecom. Document No. 284531 Billing for multiple site Services will commence on the Service Date for each individual node or site. Customer networks should be engineered so that a hub -site and at least one other site are brought online first and on the same date. Notwithstanding the foregoing, billing for E-NNI Service locations will commence when the E-NNI Service has been successfully installed and is available for Customer's use regardless of the status of other sites or configurations. Dynamic Capacity Dynamic Capacity provides customer with the ability to increase its bandwidth utilization above its committed level for its E-Line Service in near real-time through TWTC's online customer portal located at https://customerportal twtelecom.com ("My Portal"). Customer requests must be submitted through My Portal for additional bandwidth or to restore the bandwidth back to the committed bandwidth level Capacity limits imposed by Customer on its side of the Demarcation Point may need to be reset by Customer in order to utilize the increase in the bandwidth. The charges for the additional bandwidth, excluding Taxes, as well as the applicable bandwidth limits for each E-Line Service with Dynamic Capacity, are specified in this Service Order. TWTC may modify the charges for the additional bandwidth by providing Customer with not less than sixty (60) days prior written notice. For billing purposes, Dynamic Capacity usage shall be rounded up to the nearest hour. Customers must identify representatives that are authorized to make requests for Dynamic Capacity, and TWTC will provide a Customer specific pass code to them. Customer is responsible for maintaining the confidentiality and security of its pass code and is responsible for fraudulent requests for Dynamic Capacity. Customer must notify TWTC to suspend any pass code that has been compromised. Eauipment Recovery Upon termination of a Service for any reason, TWTC or its representative will contact Customer to schedule a mutually acceptable time and date for TWTC's retrieval of TWTC Equipment located on Customer's premises. Alternatively, TWTC may request that Customer package TWTC's Equipment and return it, at TWTC's cost, to a location identified by TWTC. If Customer does not provide TWTC with access to its premises to allow TWTC to recover the TWTC Equipment within thirty (30) days following TWTC's contact, or if Customer does not ship the TWTC Equipment back to TWTC within the thirty (30) days then TWTC may charge Customer for the replacement cost of the TWTC Equipment Reaulatory and Tax Jurisdiction of Data and Transport Services The regulatory jurisdiction and the application of certain taxes and surcharges depends on whether the Services provided are interstate or intrastate. For purposes of the Services ordered herein: a) For Carrier and Internet Service Provider Customers: The Services will be treated as interstate unless otherwise demonstrated by Customer to TWTC's sole satisfaction. The application of Taxes, including without limitation Universal Service Fund surcharges will be subject to Customer's timely submitted annual USF Exemption Certificate, if any. b) For End User Customers: Services that both originate and terminate at Customer locations within the same state will be treated as intrastate for regulatory purposes and the application of Taxes based on Customer's confirmation evidenced by placing this Order, that such Services carry less than 1O% interstate traffic. Customer must promptly advise TWTC in writing if Services that both originate and terminate at Customer locations within the same state are used for a greater propoition of interstate traffic • Service Order tw telecom - Confidential Page 2 of 3 Document No, 284531 Signature dock tw telecom holdings inc. Signature: Name: � Stephen Tarr Title: ales Manager I Date: � � ��' I 'Le)1 Sales Person: Keith Davis Signature: Name: 'Title: IDate: i tdAccom Customer: City of Fort Worth AAP.' pert 9A O jt a^at Customer and the individual signing above represent that such individual has the authority to bind Customer to this Agreement. Ce AZ(-74 Con tract✓ Author z t L.I. _,,- S- 3- k k A dos e dism. Assircitant C i y Attorney Service Order • erg `:" Secretaiy dsr&vittraL, - AV S 4FO s ity,n %, 001:1° ° e°0 . eas , as%.0 00 es 44? 0 % (J- 4) 0, r0°0 1ni00 -0CI f-, yt o .-\ �A 1•• .. I 1 101 �rl 0 Nit 0 0 Dal Oar Cho 0 jEt ici %Lit:100000° Pa' �!S r ? OV AS 0 FORM AND InYfilG� Y. Xfl 0 [3rtflCAh 1i 12[i©©11 J C J � �� r-� r 7 ~� ©flli Y �`-�l IF?UDC' 11 �Ja �:1IJI•JI]!t �1 :1n r tw telecom — Confidential Page 3 of 3 MC Review icia site of the City of Fort Worth, Texas City Council Agenda COUNCIL ACTION: Approved on 5/3/2011 DATE: 5/3/2011 REFERENCE NO.: C-24894 CODE: C TYPE: SUBJECT: LOG NAME: 04TW TELECOM SERVICE AGREEMENT NON -CONSENT PUBLIC NO HEARING: Authorize Execution of a Service Agreement for Telecommunications Services with TW Telecom Holdings Inc. for the Information Technology Solutions Department at an Annual Cost Not to Exceed $500,000.00 RECOMMENDATION: It is recommended that the City Council authorize the City Manager to execute an agreement with TW Telecom Holdings Inc. to provide telecommunications services at multiple City of Fort Worth sites for the Information Technology Solutions Department using General Services Administration Contract number GS- 35F-0426R at an annual cost not to exceed $500,000.00. DISCUSSION: Employees at most City of Fort Worth (City) sites are provided access to information systems and resources via the City's data network. This network provides the connectivity required for computers and workstations at remote sites to access computing systems in the City Hall data center. At most sites outside the downtown area, a key component of this connectivity is one or more telecommunications circuits provided by a public carrier. Currently the City relies heavily on a single telecommunications provider for services obtained through a Texas state agreement. Staff is recommending increased use of a second provider to help ensure the city can obtain the lowest cost service available for any given site The use of a second provider may also increase the potential resiliency of the network when service interruptions are experienced by a single provider. Staff will utilize this agreement to obtain telecommunications services for new City locations when these services are more cost effective than those offered by the City's existing provider. In addition, existing services to City locations may be replaced by this provider if a cost reduction can be realized. Except for services required for new locations, the City's overall costs for telecommunications services should not increase. This M&C, however, will allow staff to obtain a larger portion of those services from a lower -cost provider with the intent of utlimately reducing overall costs TW Telecom Holdings Inc., (TWT) is currently providing an alternate Internet service at the City's Eagle Mountain site Staff recommends the execution of an annual service agreement with TWT to potentially provide services at other City sites to provide the redundancy and cost advantages required by the City's internal network. State law provides that a local government purchasing an item under a General Services Administration (GSA) contract satisfies state laws requinng that the local government seek competitive bids for purchase of the item GSA contracts have been competitively bid to increase and simplify the purchasing power of local government entities. http://apps.cfwnet.org/council_packet/mc_review.asp?ID=13835&councildate=5/3/2011(1 of 2) [5/4/2011 12:13:20 PM] M'&C Review M/WBE—A waiver of the gnat for M E subcontracting requiirements,was requested by the Purchasing Department and approved by the M/WB Office because the purchase of goods and services is from sources where subcontracting or supplier opportunities are negligible. AGREEMENT TER MS—This agreement shall begin upon execution and expire three years from that date. RENEWAL OPTIONS—This agreement may be renewed fo,r one additional year in accordance with the terms of the, GSA Contract. This action does not re ire specific pity Council approval provided that the City Council has appropriated sufficient funds to, satisfy the City's obligation d' ring the renewal term. FISCAL IN FORM ,ATIONXERTIFICATION: The Financial Management Services Director certifies that funds are available in the current operating budget, as appropriated, of the Information Systems fun�d�. TO Fuind/Account/Ceniters FROM Fund/Accou,nt/Ceintern P168 535080 00 6002 500,000.010 Submitted for qjty Manager"s Office hymn Karen Montgomery (6222) Ori inafllr epartment Head: Peter Anderson (8781) Addift ion all InformatMori Contac-tan Alan Girton (8484), wimho ATTACHMENTS http://apips.cfwnet.org/council_ wj;,re vi:ew.asp?ICS=13835&councildate=5/3/2011(2 of 2)[5/'4/201112:13:20 PMJ