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HomeMy WebLinkAboutContract 43810 (2)117 boulevard Brunswick Pointe -Claire, Quebec H9115N2 Com Loa Ukfarranbf Acjjrsernent 1-Year Warranty Agreement: ant E'CRETARY coPrirrmt-4 way CVDS Inc. is an ISO9001:2000 company that designs and manufactures and tests all system software and hardware components in accordance with engineering specifications and safety requirements. CVDS Inc. warrants its products for a period of twelve (12) months against defective parts and workmanship beginning from the customer acceptance date. During the warranty period, CVDS Inc. agrees to either repair or replace any defective equipment or part thereof at its expense. Parts will be provided on an exchange basis, and any parts removed from equipment for exchange are considered the property of CVDS Inc. and shall be returned to CVDS Inc. This warranty does not cover: o Damage due to abuse, misuse, neglect or customer's modifications; © Improper wiring, repairing, alteration, installation, or maintenance performed by an unauthorized third -party; o Theft, vandalism, fire, water or peril; d Moving, relocation or alteration of equipment for which prior written approval has not been given by CVDS Inc. o Servicing not authorized by CVDS Inc.; 0 Usage not in accordance with product instructions; Problems caused oy use of parts and components not supplied by CVDS Inc. Any non -warranty repairs will be charged at current CVDS rates. CVDS Inc. maKes no warranty with respect to products which have had their manufacturing serial numbers removed or altered. If CVDS Inc. elects the replacement option, the parts will be the same or a later version which performs substantially the same function as the one being replaced. CVDS Inc. will make the final determination as to the existence and cause of any defect. In repairing or replacing any product, part of product, or software medium under this warranty, CVDS Inc. may use new, remanufactured, reconditioned, refurbished, or functionally equivalent products or parts. The foregoing warranty is in lieu of all other warranties or conditions expressed or implied including, but not limited to, the implied warranties or conditions of merchantability and fitness for particular purpose and those arising by a statute or from any other source. OFFICIAL RECORQ CITY SECRETARY F 'G WORTNf9 Tr • • • tot • • • • • • • • • • • • • •• • •• • • • • • •" •• •• ••s •• ••• 0 • • T: 514.426.7879 F: 5-14.426.3511 UII VV w. c ds. co rn 117 boulevard Brunswick Pointe -Claire, Quebec H911 5N2 Co f nUm Serviice umoment Contract clt, You will receive: [ul llp 1F t G' -)) a c Cru::m e �2NP12116D i=z PI205 24/7 technical support including troubleshooting, installation, and configuration assistance rt Four-hour phone response Remote diagnostic technical assistance u Toll -free call -in number (1-888-558-9320) Software upgrades Material replacement of parts within 2 business days, once a Return Material Authorization (RMA) number has been issued The Silver Service Agreement is based on a yearly fee, outlined below and/or in a separate purchase order. Service Agreement Contract Extended Warranty: 5tr, Year (12 Months) Term Begins: 01 May 2012 Term Ends: 30 April 2013 Package: SILVER Price: $1;515.00 USD Agreed and Signed Upon By: CVDS Inc. Representative:Michei LaRue, B. Comm., C.A. Title: Controller Date: 4t7,,-v -- /c - 04o Purchase Order No: P.O. No. not Applicable** Agreed and Signed Upon By: City of Fort Worth •-. Police Department Fort Worth, TX (USA) V4prresentqtive: Date: / O. 2 5. SY\ 004,14 se.t L' (VOL Ate:01 ** If Purchase Order No. is not applicable, please fill in the Billing Information form and send back to us, a • • • • Is * • • M • • • • • • • • • • • • • • •• ••• •* • • • • • • • • • • • • • • • • • • • • • •. +: , •*•Ra'• T: 514.426.7879 F: 514.426.3511 1Ji�1+`V1l�/,c dS.COM CITY OF FORT WORTHAiegavivis keraluktithevoto_a ate: /OZJ/Z J ey . Halstead Chief of Police APPROVED AS TO FORM AND LEGALITY. Mal eshi a"F armer Assistant City Attorney M&C N/A ATTEST: Mary Kays City Secretar .ry o °°?Oa 4 oa4A v4 0Q4000000 OFFICIAL, RECORD CITY SECRETARY Ft WORT , TR ComLog Agreement- CFW & CVDS Page 1 of 3