HomeMy WebLinkAboutIR 10480 INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 20-10480
To the Mayor and Members of the City Council September 15, 2020
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SUBJECT: Monthly Development Activity Report
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This Informal Report is in response to the City Council's request to receive a monthly update on
development activity within the City and the measures staff are using to improve the development
process. Staff also generates a monthly report to keep the Council informed of the volume of
development activity, process improvements and staff's performance in implementing changes
and improving the delivery of plan review and permits. This activity report consists of metrics
associated with building permits, infrastructure, stormwater development, and water development
plan review. It provides updates on continuous development process improvement efforts. The
monthly Development Activity report is attached for your use and information.
August 2020 Highlights
Building Permits
• Total commercial valuation (including remodels and additions) for August 2020 was
$130 million compared to:
o $188 million in July 2020, down 31%
o $121 million in August 2019, up 7%
• In August 2020, 84 new commercial permits were issued compared to:
0 81 new commercial permits issued in July 2020, up 4%
0 45 new commercial permits issued in August 2019, up 87%
• In August 2020, 32 new commercial permit applications were received.
• In August 2020, 626 new single-family permits were issued compared to:
0 612 new single-family permits issued in July 2020, up 2%
0 504 new single-family permits issued in August 2019, up 24%
• In August 2020, 652 new single-family residential applications were received.
• In August 2020, 710 new commercial and new single-family permits were issued.
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS
INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 20-10480
To the Mayor and Members of the City Council September 15, 2020
Page 2 of 7
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SUBJECT: Monthly Development Activity Report
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Development Support Services
• The Overall Customer Service Satisfaction was 82.83% for either Very Positive or
Somewhat Positive for August 2020, up from 72.62% in July 2020.
• Chart A shows survey responses for the month of August 2020.
How would you rate the quality of your customer service experience?
Chart A
80.009/0 72.03%
70.00°.s
65.66%
60.00%
s0.00%
40.00%
30.00%
20.00% 17.17%
14.05%
10.009/0 6.91% 4.04% 8.08%
5.0�■ � % ■�%
a.a0%
Very Positive Somewhat Positive Neutral Somewhat Negative Very Negative
■City of Fort Worth Customers
*August 2020 survey results ■SurveyMonkey Global Benchmark
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS
INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 20-10480
To the Mayor and Members of the City Council September 15, 2020
Page 3 of 7
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SUBJECT: Monthly Development Activity Report
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• Chart B shows commercial vs residential survey responses for the month of August
2020.
❑veraII,how would you rate the quality of your customer service experience?
Chart B
80.GO%
67.86% 72.03%
70.GO% 61.90%
60.00%
50.00%
40.00%
30.00%
19.05%
20.00% 16.07%1 14.05%
10.000/0 5.36% 6.9196 7.14% 8.93% 7.14%
4.76% 3.37% 3.64%
o.00.s
0 r- 1.7 ■ 90
Very Positive Somewhat Positive Neutral Somewhat Negtive Very Negative
■City of Fort Worth Customers(Commercial)
City of Fort Worth Customers(Residential)
*August 2020 survey results SurveyMonkey Global Benchmark
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS
INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 20-10480
To the Mayor and Members of the City Council September 15, 2020
Page 4 of 7
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SUBJECT: Monthly Development Activity Report
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X-Team Building Plan Review
X-Team Applications Conferences Completed Building Permits Issued
January 10 11 17
February 11 10 24
March 6 1 27
April 3 0 2
May 9 0 10
June 1 0 13
July 7 0 9
August 8 2 8
YTD 2020 TOTAL: 55 24 110
CY 2019 TOTAL: 88 70 106
GROSS: 143 94 216771
• As of August 31st, there are 5 pending X-Team building permits.
Building Plan Review
• On August 30t", 2020 review times were as follows:
Days to first review Commercial Plans Actual 5 Days Goal 7 Days
Days to first review Residential Plans Actual 1 Days Goal 7 Days
• All departmental reviews time to first comment were as follows:
Commercial Plans 6 Days
Residential Plans 5 Days
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS
INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 20-10480
To the Mayor and Members of the City Council September 15, 2020
Page 5 of 7
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SUBJECT: Monthly Development Activity Report
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New Commercial Building Permits
BPI Project Annual Report Annual Report Current Month
May 2017-Apr.2018 CY 2019 CY 2020 thru July Jul-20
Total Time:from opened date to issued permit 96 days 64 days 113 days 107 days
CityTime 63 days 31 days 34 days 37 days
Customer Time 33 days 33 days 79 days 70 days
Average Time to First Review 38 days 15 days 14 days 11 days
Total Number of Permits 60 76 56 9
New Residential Building Permits
Annual Report Annual Report Current Month
CY 2019 CY 2020 thru July Jul-20
Total Time:from opened date to issued permit 31 days 33 days 33 days
CityTime 19 days 13 days 12 days
Customer Time 12 days 20 days 21 days
Average Time to First Review 11 days 8 days 7 days
Total Number of Permits 394 325 40
*Data is reported in average business days and excludes the miscellaneous permits that are included in the building
plan review section above. Miscellaneous permits are as follows:pools, spas, retaining walls, foundations,
temporary construction, and fences. Additionally, the data excluded X-Team applications, walk-in permits and third-
party review permits.
• City time for new commercial building permits issued during this reporting period was
37 days compared to:
0 63 days in the BPI Project, down 26 days
0 31 days in the CY 2019 Annual Report, up 6 days
• Average time to complete first review for new commercial building permits issued
during this reporting period was 11 days compared to:
0 38 days in the BPI Project, down 27 days
0 15 days in the CY 2019 Annual Report, down 4 days
• City time for new residential building permits during the Current Month was 12 days
compared to 19 days in the CY 2019 Annual Report, down 7 days.
• Average time to complete first review for new residential building permits during the
Current Month was 7 days compared to 11 days in the CY 2019 Annual Report, down 4
days.
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS
INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 20-10480
To the Mayor and Members of the City Council September 15, 2020
Page 6 of 7
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SUBJECT: Monthly Development Activity Report
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Plat/ Infrastructure Plan Review
• Infrastructure Plan Review Center (IPRC) reviewed 100% of the plans submitted within
the 14-day goal timeframe in the month of August 2020.
• In August 2020,12 CFA applications were received, compared to 14 in July 2020,
down14%
• In August 2020, 34 Plat applications were received, compared to 41 in July 2020, down
17%
Response to COVID-19 Pandemic
• In our efforts to reduce the risk to staff and our development partners due to the
COVID-19 pandemic, the Development Services Department has made all required
applications/permits available online: We continue working with staff to streamline our
processes and applications online.
• In order to accommodate Governor Abbott's disaster declaration extension, Fort
Worth's Development Services Department will still hold virtual Boards and
Commissions meetings. This will continue to provide a high level of transparency of city
business while encouraging citizen participation and engagement.
• Council approved the M&C to acquire Open Counter software on August 4th. Staff has
submitted all upfront data to the Open Counter project team and the Kick-Off Meeting
was held Thursday September 3, 2020. The next milestone is to have the Zoning test
site ready for staff to review and test by first week of October. Once testing is
completed and the Zoning Module is approved, it will be made available to the public.
• Development Support Services is extensively reviewing and updating permit
requirements and descriptions to assist customers with applying for permits online.
Each week we are pushing to add online access to more permits, applications and
fees. We are continuously monitoring operations to improve and provide additional
virtual availability where needed.
• Contract Management and Platting sections are participating in a pilot program for
electronically recording documents in Tarrant County. In September, the new software
will launch and make it easier and more efficient for documents to be recorded with the
county. In comparison to the old system, the new software will guarantee a more
effective system for electronic recording. Some of the documents that can be
electronically recorded include: Encroachment Agreements, Unified Sign Agreements,
Maintenance Agreements, Storm Water Facilities Maintenance Agreements, and Plats.
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS
INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 20-10480
To the Mayor and Members of the City Council September 15, 2020
Page 7 of 7
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SUBJECT: Monthly Development Activity Report
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These improvements will allow customers and City staff to record documents online
instead of in-person, which is a great benefit in the midst of the COVID-19 pandemic.
Software enhancements will include the following:
o PDF documents now accepted for electronic recording so City staff is no longer
required to convert documents to a TIFF format
o New system automates steps that were previously handled manually, such as
notification of documents uploaded for recording and trailer pages received by
the City
o Manually authorizing escrow payments for service has been eliminated as this
process is automated through the new system
o Reduction in email communications with Tarrant County due to new system
automations
• The Strategic Operations team gave a formal presentation to communicate to all
Development Services staff on the importance of the innovations and progressions that
have taken place since the COVID epidemic and the future innovation and progression
that our department is working to implement. The "think tank" was announced as a go-
to source for all ideas and issues that need assessing in order to provide consistent
forward movement within our processes, services for the public, and internal staff
efficiencies.
Please contact D.J. Harrell, Development Services Director, at 817-392-8032 or
Dalton.Harrell@fortworthtexas.gov if you have any questions, concerns or comments.
David Cooke
City Manager
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS
FORT WORTH®
Development
0 0
Activity Report
AUGUST 2020
INSIDE THIS EDITION BUILDING PERMITS....................................................2-7
INFRASTRUCTURE....................................................8-11
STORMWATER........................................................ 12-13
WATER..............................................................................14
DEVELOPMENT PROCESS IMPROVEMENTS........15
BUILDING PERMITS
New Single Family Permits
700
600 '
500
400
300
I
200 I 100
0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
■2016 204 151 290 379 277 435 323 262 268 281 239 341
■2017 268 326 594 391 475 497 412 419 317 248 567 341
■2018 583 492 428 479 440 288 319 567 543 545 581 454
■2019 396 415 468 500 388 385 417 504 491 326 328 557
■2020 575 526 612 504 505 482 612 626
All data is in calendar year L 2nd Qtr 2019 1273 2ndQtr2020= • ' , Increase
New Commercial Permits
150
100
50
0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
12016 92 82 72 80 67 166 105 103 82 90 104 75
�?017 106 71 100 99 77 76 83 116 62 96 51 54
■2018 94 70 74 101 81 70 52 76 38 142 60 37
■2019 66 142 90 65 141 79 80 45 84 100 135 181
■2020 126 120 139 128 69 221 81 84
All data is in calendar year
• Qtr 2019 = 285 L 2nd Qtr 2020 = 418 ' • Increase
Development Activity Report
BUILDING PERMITS
Building Permit Comparison
35000
30000
25000 —
20000 —
15000
10000
5000
0 f14 L
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
■Multi-Family Permits 384 486 450 409 349 376 349 803 487 421 451 468
Residential Permits 7066 7136 7101 6927 8115 8471 8792 9522 10562 11687 11523 8819
■Commercial Permits 2285 2341 2404 2481 2112 2284 2179 2528 2418 2609 2599 1251
■Grand Total 9735 9963 9955 9817 10576 11131 11320 12853 13467 14717 14573 10538
All data is in calendar year
Total Commercial Valuation
$800 —
$700
$600
$500
o $400
$300
$200
$100
$0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
■2016 $79 $164 $491 $167 $75 $182 $164 $185 $85 $111 $205 $101
■2017 $209 $727 $249 $118 $518 $198 $134 $203 $282 $144 $193 $125
■2018 $650 $126 $165 $266 $158 $257 $91 $255 $62 $177 $156 $103
■2019 $103 $208 $230 $98 $311 $269 $221 $121 $392 $421 $588 $242
■2020 $214 $440 $262 $258 $119 $220 $188 $130
All data is in calendar year
Development Activity Report 3
BUILDING PERMITS
New Commercial Permits Valuation
$800
$700
$600
$500
o_
$400
$300
$200
$100
$0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
■2016 $57 $131 $307 $99 $14 $148 $117 $135 $62 $80 $141 $63
■2017 $131 $702 $218 $87 $355 $152 $73 $175 $215 $114 $97 $74
■2018 $616 $99 $112 $223 $122 $213 $39 $154 $25 $113 $128 $66
■2019 $2 $193 $201 $51 $246 $234 $162 $40 $339 $383 $477 $141
■2020 $167 $282 $204 $155 $36 $134 $147 $81
All data is in calendar year
*excludes additions and remodels
Permit Valuation Comparison
Category Current Month Prev.Month M-M Year %
New SF 14 122 5175 4,442
626 612 504
Permits 2% 24% 86%
New SF $3,302,060 $22,510,187 $937,6885297 $77754815639
$11456275727 $11153255667 $9251175540
Value 3% 24% 83%
-F
New Comm 3 39 1208 968
84 81 45
Permits 4% 87% 80%
New Comm -$6558225770 $4151035922 $2553756985790 $1520750285205
$8153055471 $14751285241 $4052015549
Value -45% 102% 48%
Development Activity Report
BUILDING PERMITS
Large Commercial Projects
August Large Commercial Projects
Address Council District Project Name Work Description Valuation
7151 LAKE COUNTRY DR 7 EAGLE MOUNTAIN-SAG INAW ISD-NEW LAKE NEW CONSTRUCTION OF AN ELEMENTARY SCHOOL $26,900,000
COUNTRY ELEMENTARY SCHOOL
4400 PANOLA AVE 8 TRINITY BASIN PREPARATORY NEW CONSTRUCTION OF MAIN SCHOOL BUILDING $13,000,000
12512 NW HIGHWAY 287 7 COMPASS CHRISTAIN CHURCH NW FW CAMPUS NEW CONSTRUCTION OF 44,764 sq.fl SO FT CHURCH ASSEMBLY BUILDING WITH $12 000,000
EDUCATION FACILITY
3737 MEACHAM BLVD 4 TTI ADDITION NEW ADDITION TO WAREHOUSE $9,384,259
9228 S HULEN ST 6 NORTH CROWLEY HS-INDOOR PRACTICE FACILITY NEW CONSTRUCTION OF INDOOR PRACTICE FACILITY $8,000,000
NEW ADDITION OF 2,540 SO FT TO EXISTING HIGH SCHOOL,26 CLASSROOMS,
10537 NW HIGHWAY 287 7 IL TEXAS KELLER SAGINAW HIGH SCHOOL RESTROOMS,STORAGE AND TEACHERS LOUNGE,WITH SITE IMPROVEMENTS AND $6,945,258
PARKING
8200 WILL ROGERS BLVD 8 LINEAGE LOGISTICS-COLD STORAGE REMODEL OFFICE/WAREHOUSE SHELL TO OFFICE WAREHOUSE $3,495,000
RENOVATIONS OF AN UNIVERSITY EDUCATION WELDING,SHEET METAL AND
2301 HORIZON DR 7 OC OWTL WELDING LAB COMPOSITES LAB,DEMO EXISTING PAINT BOOTH AND INSTALL NEW PAINT BOOTH, $2,641,222
EQUIPMENT PLATFORMS,EXIT DOORS,LOUVERS,NEW ROOT TOP EQUIPMENT
4801 MARINE CREEK PKWY 2 TCCD-W STU Re—tiom RENOVATIONS TO THE STUDENT BUILDING $2,630,000
2001 TEXAN DR 7 NORTHWEAT ISD-NETWORK OPERATIONS CENTER NEW CONSTRUCTION OF NETWORK OPERATIONS CENTER IN EXISTING $2,250,000
ADMINSTRATION BUILDING
14100 PARK VISTA BLVD 7 QTS—TRIDENT UPFIT REMODEL TO ACCOMMODATE ADDITIONAL DATA CENTER EQUIPMENT $1,933,802
3200 BASSWOOD BLVD 4 GOODWILL BASSWOOD NEW CONSTRUCTION BUILDING $1,800,000
4801 MARINE CREEK PKWY 2 TCCD NWCR-WACB Renovation RENOVATION TO THE ACADEMIC BUILDING AT NW CAMPUS TCCD $1,600,000
15201 BLUE MOUND RD 7 NP-OV NEW INSTALLATION OF BULK STORAGE RACKING $1,600,000
12264 NW HIGHWAY 287 7 OASIS CHURCH NEW CONSTRUCTION OF A CHURCH $1,600,000
4741 GOLDEN TRIANGLE BLVD 7 WENDY'S NEW CONSTRUCTION OF A WENDY'S RESTAURANT $1,600,000
600 E HURST BLVD 5 BELL HELICOPTER CLEAN EXISTING SURFACE OF ROCK DEBRIS,INSTALL DURASTORM RIGID RECOVERY $1 260,224
BOARD INTO STELL DESK,ADHERE FLEECE BACKED TPO WITH DASH FLEX FOAM
1400 8TH AVE 9 BAYLOR SCOTT AND WHITE ALL SAINTS GME RENOVATION OF EXISTING 6.300 SO FT OFFICE SPACE INTO A GRADUATE MEDICAL $1 100,753
EDUCATION SPACE
14200 FAA BLVD 5 SCHUMACHER OFFICE REMODEL TO ADD OFFICE SPACE IN EXISTING WAREHOUSE $1,098,255
500 W 7TH ST 9 FIRST ON 7TH-SCULPTURE PLAZA NEW ADDITION TO EXISTING PATIO $1,005,886
Development Activity Report 5
BUILDING PERMITS
CY 20 Q2 New Commercial Permits Heat Map
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CY 20 02 New Commercial Permits Per Sq Mile
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O CFW CITY LIMIT
• New Comm Building Permits Apr 20-Jun 20
Development Activity Report
BUILDING PERMITS
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CY_02 New Residential Permits Per Sq Mile
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New Res Building Permits Apr
120
INFRASTRUCTURE
1 PRC Overview
Cycle Complete 52 52 52 35
Total Projects 170 148 181 111
Avg. Project Total Per Cycle 3.27 2.85 3.48 3.17
Total Accepted Projects 156 139 143 93
Plan Rev. & Ret w/n 14 days 95% 98% 94% 100%
*All data is in calendar year
IPRC Quarterly Details
Cycles 13 14 13 9
Total Projects 41 36 35 35
Avg. Projects Total Per Cycle 3.15 2.57 2.70 3.89
Total Avg. Accepted Projects Per Cycle 3.10 2.20 1.54 3.22
Plan Rev. & Ret w/n 14 days 100% 1 100% 1 100% 100%
*All data is in calendar year
Development Activity Report
INFRASTRUCTURE
CFA Project Overview
$40.0
$35.0
$30.0
$25.0
En I
° $20.0
$15.0
$10.0
$5.0
$0.0
Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec
■2017 $20.8 $20.0 $18.3 $9.2 $11.3 $12.4 $18.0 $35.2 $34.7 $24.0 $11.2 $24.0
02018 $5.9 $24.2 $13.8 $14.5 $9.9 $23.0 $17.0 $19.8 $16.3 $16.9 $7.1 $17.0
■2019 $19.4 $10.4 $25.6 $36.4 $5.7 $18.4 $23.9 $35.0 $8.3 $14.4 $3.8 $1.5
02020 $8.0 $6.0 $17.4 $6.0 $12.0 $9.0 $16.1 $15.0
2018 Total $185.4 M r 2019 Total $202.8 M 2020 Total $89.5 M
All data is in calendar year
Public Infrastructure Residential Projects
$35.0
$30.0
$25.0
$20.0
0
0
$15.0
$10.0
$5.0 I I I m11 111 111 1.1 11.
$0.0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
■2017 $7.6 $14.3 $12.7 $5.8 $0.9 $11.6 $17.6 $29.6 $13.2 $15.0 $4.4 $12.0
12018 $4.7 $22.2 $11.8 $12.4 $3.4 $14.3 $14.6 $17.9 $11.2 $4.5 $1.3 $3.8
■2019 $14.0 $7.1 $21.4 $24.4 $3.7 $14.5 $21.0 $23.4 $4.5 $12.9 $2.7 $0.9
02020 $7.1 $0.9 $7.6 $5.3 $7.5 $6.7 $13.8 $13.0
2018 Total$122.2 M 2020 T
All data is in calendar year
Development Activity Report
INFRASTRUCTURE
Public Infrastructure Commercial Projects
c12.0
$10.0
G $8.0
0
$6.0
$4.0
$2.0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
■2017 $9.2 $3.5 $5.3 $2.1 $1.9 $0.6 $0.2 $2.8 $11.2 $1.0 $6.3 $12.0
■2018 $0.9 $0.9 $0.8 $2.0 $3.1 $1.5 $0.8 $0.7 $4.7 $6.0 $4.7 $10.7
■2019 $3.7 $0.8 $3.3 $7.5 $0.8 $2.3 $2.9 $4.0 $3.2 $1.5 $0.1 $-
-2020 $0.9 $0.5 $3.3 $0.31 $1.0 $2.3 $0.8 $1.4
2018 Total $36.8 M 2019 Total $30.2 M 20 Total $10.5
All data is in calendar year
Public Infrastructure Industrial Projects
$4.5 -
$4.0
$3.5
$3.0
G $2.5
0
$2.0
$1.5
$1.0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
■2017 $4.0 $ $ $ $ $- $- $0.3 $- $- $- $-
■2018 $- $- $- $- $- $0.1 $- $0.2 $3.6 $- $- $-
I■2019 $- $- $- $- $- $1.2 $- $- $0.5 $- $0.9 $0.5
■2020 $0.4 $3.6 $3.4 $- $3.5 $- $1.6 $-
2018 Total $3.9 M W19 Total $3.1 M 2020 Total $12.5
All data is in calendar year
Development Activity Report
INFRASTRUCTURE
Public Infrastructure Multi-Family Projects
$8.0
$7.0
$6.0
$5.0
0
$4.0
$3.0
$2.0
$$� = 1 bit i
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
■2017 $- $- $- $1.19 $- $0.32 $0.21 $- $- $- $- $0.21
02018 $0.24 $0.13 $- $- $3.33 $5.24 $1.57 $0.05 $0.40 $- $- $2.63
02019 $0.70 $- $0.88 $4.40 $1.21 $0.26 $- $7.18 $- $- $- $-
■2020 $0.11 $0.93 $0.70 $0.39 $- $- $- $0.46
2018 Total$13.6 M M 19 To al�$l4.6 M
All data is in calendar year
Public Infrastructure Institutional Projects
$8.0
$7.0
$6.0
$5.0
0
$4.0
$3.0
$2.0
$1.0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
■2017 $- $2.25 $- $0.17 $- $- $- $2.46 $- $7.00 $0.51 $0.12
■2018 $0.06 $0.92 $1.18 $0.11 $- $1.92 $0.10 $0.91 $- $2.65 $1.13 $-
■2019 $0.98 $2.60 $- $0.13 $- $0.15 $- $0.43 $- $- $- $-
■2020 $0.60 $- $2.40 $- $- $- $- $0.24
2018 Total $9.0 M Total T4.3 M
All data is in calendar year
Development Activity Report
STORMWATER
Stormwater Review Performance
Stormwater - - -
Avg. Review Time (days) 7.1 6.8 7.2
Num. Review Completed 1,567 838 110
% completed in 10 business days or less 92.0 97.7 97.2
Avg. PiSWM Review Iterations (City) 2.6 3.3 0.0
Avg. FiSWM Review Iterations (City) 3.1 4.5 4.7
Avg. IPRC Review Iterations (City) 3.2 2.4 1.9
Avg. SWMP Review Iterations (City)* 1.6 2.5 3.7
Avg. Drainage Studies Iterations (City)* 0.0 2.1 2.6
Overall Customer Satisfaction Rating (1-5 scale) 4.6 4.7 4.0
Num. of Surveys Taken 64 33 2
*New item tracked as a result of HB 3167
New Stormwater Submissions
80
70
60
50
40
30
20
10
0
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
■2018 41 42 54 48 76 71 42 48 47 54 65 42
■2019 42 38 57 48 20 38 45 43 28 11 21 40
■2020 47 36 34 41 35 34 37 29
All data is in calendar year
Development Activity Report 12
STORMWATER
Stormwater Pipeline Snapshot
250
200
150
100
50 ``
0 i I � I� �
Reviews in process Reviews with City
■Mar'20 221 40
■Apr'20 216 21
■May'20 223 28
■June '20 117 36
■July'20 127 45
■Aug'20 107 27
250
200
150
100
50 `
0 I `�
Reviews in process Reviews with City
■Mar'20 3 203
Apr'20 5 200
■May'20 4 209
June '20 3 45
July'20 4 45
■Aug'20 4 49
Development Activity Report 13
My
1 �
Newly Submitted Water/Sewer Studies
Water ' . 1 1 - 1 1 . 1
Newly Submitted Water Studies 14 8 6 10 8
Water Studies Approved * 13 10 9 5 9
Total Submittals & Resubmittals 35 23 18 14 25
Avg. Water Study Cycle 2.7 2.3 2 2.8 2.8
Sewer ' • 1 1 - 1 1 • 1
Newly Submitted Sewer Studies 14 7 9 9 10
Sewer Studies Approved * 12 9 11 5 10
Total Submittals & Resubmittals 24 23 23 18 31
Avg. Sewer Study Cycle 2 2.6 2.1 3.6 3.1
* A study can be submitted multiple times prior to the reported month before being approved
Submitted Water/Sewer Studies
Water ' . - '
Water Study Reviews in Process 17 14 10 16 15
Water Study Reviews in Process with City 10 3 4 6 6
Water Study Reviews in Process with Owner 7 11 6 10 9
Avg.Water Study Reviews in Process with City (Days) 6.9 10.2 6.7 6.7 7.5
Avg.Water Study Review in Process with Owner (Days) 14.9 6.6 12 5.4 4.3
Sewer ' • 1 1 - 1 1 ' • 1
Sewer Study Reviews in Process 19 16 12 17 17
Sewer Study Reviews in Process with City 10 2 3 4 7
Sewer Study Reviews in Process with Owner 9 14 9 13 10
Avg. Sewer Study Reviews in Process with City (Days) 8.6 7.6 5.9 5.9 7.8
Avg. Sewer Study Review in Process with Owner (Days) 18.2 4.1 1 16.5 1 3.4 1 4.2
Development Activity Report
DEVELOPMENTPROCESS IMPROVEMENTS
Active Development .
As of August 2020
nology Improvements(I in progress)
Task De artment/Staff Assi ned StatusON
Staff worked with consultant on the consolidated
reports and an update was deployed to Accela.
Create shared database for CFAs,IPRC,inspections and
closeout for developer-led infrastructure projects. Development Services,TPW,ITS Stag'provided second round of comments to
consultant.
Open
Assigned Status
Implement the Open Counter software that will improve Contract has been executed by all parties.PO is
the developer permitting experience and process in the Development Services,ITS,Water,Fire,TPW, being processed.Kick off Meeting to be
City Neighborhood Services scheduled in the first week of September and
implementation for the Zoning module to start.
Permitting Review(I inprogress)
Department/Staff Assigned Status
Several videos are uploaded on the
Complete lean process evaluation for commercial Development Services webpage and can be
building permits. DS-Allison Gray,Rochell Thompson,D.J.Harrell found here
htq)s://fortworthtexas.gov/developmentservices
/permits/how-to-apply-online/
Development
Department/Staff Assigned Status
To update and publish the process trees for each of our
alliance partners that have had changes in their
respective process as a result of H.B.3167. This will The project is on schedule to be completed in
allow for citizens to have a clear,transparent and Development Services,Water,and TPW September 2020.
predictable review process for each of the review
submittal process.
Parks and Recreation Department(1 in progress)Department/Staff Assigned Status
To streamline and improve the PARD Quarterly meeting is anticipated to be held in
Dedication/Conversion Policy by improving process
flows and decreasing total processing time. P&D,PARD&TPW September to go over the improvements made
since DAC presentation.
Tarrant County Interlocal Agreement (1 in progress)
Department/Staff Assigned Status
Staff,Tarrant County,and DAC Chair met on
Update the 2008 Inter Local Agreement with Tarrant August 27,2020,to discuss updating the ILA.
County regarding plat approval jurisdiction in the City Staff is working on coordinating a meeting to
of fort Worth's ETJ. Development Services,TPW,and Legal discuss interim consolidated ETJ regulations until
Tarrant County completes the process of
updating its subdivision ordinance.
School Site Development Guide(l in progress)Department/Staff Assigned Status
To provide ISDs,Charter Schools,and Private Schools
with a guide to developing a school site in the City of The first draft of the guide was submitted for
Fort Worth. The guide will offer directions and insight Development Services,Fire,Water,TPW,and comments on August 19,2020,and being
for new school constructions,expansions/additions,and Neighborhood Services reviewed by staff.
remodels.
Water&Sewer Department(1 in progress)artment/Staff Assi ned Status
Completed lean process improvement evaluation for Configuration requirements has been delivered
misc.projects. After discussing results with Water Dept.-Lawrence Hamilton and Homer Garza to ITS.ITS will begin to develop design and
management,the process improvement has been implementation/configuration schedule.
expanded to include payment process for misc.projects.
Development Activity Report 15
CONTACT INFORMATION
D.J. Harrell, Director
Development Services Department
817-392-8032
Dalton.Harrell@fortworthtexas.gov
Building Permits
Allison Gray,Assistant Director
Development Services Department
Development Building Division
817-392-8030
Allison.Gray@fortworthtexas.gov
Infrastructure
Victor Tornero, IPRC Engineering Manager
Development Services Department
Infrastructure Development Division
817-392-7830
Victor.Tornero@fortworthtexas.gov
Stormwater
Tyson Thompson,Assistant Director
Development Services Department
Infrastructure Development Division
817-392-2120
Tyson.Thompson@fortworthtexas.gov
Water
Chris Harder, Director
Water Department
817-392-5020
Christopher.Harder@fortworthtexas.gov
Report produced b
City of Fort Worth Development Services Department - Strategic Operations Off ice
11 Texas Street, • •rth,Texas 76102, •
Development Activity Report 16