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HomeMy WebLinkAboutContract 54638 City Secretary Contract No. 54638 FORT WORTH, "1141 VENDOR SERVICES AGREEMENT (Information Technology) This Vendor Services Agreement("Agreement")is made and entered into by and between the City of Fort Worth, a Texas home-rule municipal corporation (the "City" or"Client") and Cl Technologies, a Florida S Class Corporation ("Vendor"). City and Vendor are each individually referred to herein as a "party" and collectively referred to as the "parties."The term"Vendor" shall include Vendor, its officers, agents,employees,representatives,contractors or subcontractors.The term"City"shall include its officers, employees,agents,and representatives. CONTRACT DOCUMENTS: The Contract documents shall include the following: 1. This Vendor Services Agreement; 2. Exhibit A—Statement Of Work Plus Any Amendments To The Statement Of Work; 3. Exhibit B—Payment Schedule; 4. Exhibit C—Signature Verification Form All Exhibits attached hereto are incorporated herein and made a part of this Agreement for all purposes. In the event of any conflict between the documents,the terms and conditions of this Agreement shall control. The term "Vendor" or "Contractor" shall include the Vendor or Contractor, and its officers, agents, employees,representatives, servants,contractors or subcontractors. The term"City"shall include its officers,employees,agents,and representatives. 1. Scope of Services. Vendor hereby agrees, with good faith and due diligence, to provide the City with configuration, implementation, and training services for the EIPro system. Specifically, Vendor will perform all duties outlined and described in the Statement Of Work, which is attached hereto as Exhibit "A" and incorporated herein for all purposes, and further referred to herein as the "Services." Vendor shall perform the Services in accordance with standards in the industry for the same or similar services.In addition,Vendor shall perform the Services in accordance with all applicable federal,state,and local laws,rules,and regulations. If there is any conflict between this Agreement and Exhibit A,the terms and conditions of this Agreement shall control. 2. Term. This Agreement shall commence upon the date signed by the Assistant City Manager below ("Effective Date") and shall expire no later than 12 months later ("Expiration Date"), unless terminated earlier in accordance with the provisions of this Agreement or otherwise extended by the parties. This Agreement may be renewed for unlimited number of renewal at the mutual agreement of the parties, each a"Renewal Term." The City shall provide Vendor with written notice of its intent to renew at least thirty(30)days prior to the end of each term. OFFICIAL RECORD Vendor Services Agreement—Technology(Rev. 8/19) CITY SECRETARY Page 1 of 24 FT. WORTH, TX City Secretary Contract No. 3. Compensation. City shall pay Vendor an amount not to exceed Eighteen Hundred Dollars and 0/100 ($1,800.00) in accordance with the provisions of this Agreement and Exhibit `B," Payment Schedule, which is attached hereto and incorporated herein for all purposes.Vendor may raise the annual maintenance by 2% every other year. [For each Renewal Term, the City shall pay the amount on a quote provided by Vendor which shall then be attached to the City's respective renewal form.] Vendor shall not perform any additional services for City not specified by this Agreement unless City requests and approves in writing the additional costs for such services. City shall not be liable for any additional expenses of Vendor not specified by this Agreement unless City first approves such expenses in writing. City agrees to pay all invoices of Vendor within thirty(30) days of receipt of such invoice. 4. Termination. 4.1. Convenience.Either the City or Vendor may terminate this Agreement at any time and for any reason by providing the other party with 30 days written notice of termination. 4.2. Breach. If either party commits a material breach of this Agreement, the non- breaching Party must give written notice to the breaching party that describes the breach in reasonable detail. The breaching party must cure the breach ten(10)calendar days after receipt of notice from the non-breaching party,or other time frame as agreed to by the parties.If the breaching party fails to cure the breach within the stated period of time, the non-breaching party may, in its sole discretion, and without prejudice to any other right under this Agreement, law, or equity, immediately terminate this Agreement by giving written notice to the breaching party. 4.3. Fiscal Funding Out.In the event no funds or insufficient funds are appropriated by the City in any fiscal period for any payments due hereunder,the City will notify Vendor of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to the City of any kind whatsoever,except as to the portions of the payments herein agreed upon for which funds have been appropriated. 4.4. Duties and Obligations of the Parties. In the event that this Agreement is terminated prior to the Expiration Date,the City shall pay Vendor for services actually rendered up to the effective date of termination and Vendor shall continue to provide the City with services requested by the City and in accordance with this Agreement up to the effective date of termination. Upon termination of this Agreement for any reason,Vendor shall provide the City with copies of all completed or partially completed documents prepared under this Agreement.In the event Vendor has received access to City information or data as a requirement to perform services hereunder, Vendor shall return all City provided data to the City in a machine readable format or other format deemed acceptable to the City. 5. Disclosure of Conflicts and Confidential Information. 5.1. Disclosure of Conflicts.Vendor hereby warrants to the City that Vendor has made full disclosure in writing of any existing or potential conflicts of interest related to Vendor's services under this Agreement.In the event that any conflicts of interest arise after the Effective Date of this Agreement,Vendor hereby agrees immediately to make full disclosure to the City in writing. 5.2. Confidential Information. The City acknowledges that Vendor may use products, materials, or methodologies proprietary to Vendor. The City agrees that Vendor's provision of services under this Agreement shall not be grounds for the City to have or obtain any rights in such proprietary products, materials, or methodologies unless the parties have executed a separate Vendor Services Agreement—Technology(Rev. 8/19) Page 2 of 24 City Secretary Contract No. written agreement with respect thereto. Vendor, for itself and its officers, agents and employees, agrees that it shall treat all information provided to it by the City ("City Information") as confidential and shall not disclose any such information to a third party without the prior written approval of the City. 5.3. Public Information Act. City is a government entity under the laws of the State of Texas and all documents held or maintained by City are subject to disclosure under the Texas Public Information Act.In the event there is a request for information marked Confidential or Proprietary, City shall promptly notify Seller. It will be the responsibility of Seller to submit reasons objecting to disclosure.A determination on whether such reasons are sufficient will not be decided by City, but by the Office of the Attorney General of the State of Texas or by a court of competent jurisdiction. 5.4. Unauthorized Access.Vendor shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in any way.Vendor shall notify the City immediately if the security or integrity of any City information has been compromised or is believed to have been compromised,in which event, Vendor shall, in good faith, use all commercially reasonable efforts to cooperate with the City in identifying what information has been accessed by unauthorized means and shall fully cooperate with the City to protect such information from further unauthorized disclosure. 6. Right to Audit. 6.1. Vendor agrees that the City shall, until the expiration of three(3)years after final payment under this Agreement, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records of the Vendor involving transactions relating to this Agreement at no additional cost to the City.Vendor agrees that the City shall have access during normal working hours to all necessary Vendor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. The City shall give Vendor not less than 10 days written notice of any intended audits. 6.2. Vendor further agrees to include in all its subcontractor agreements hereunder a provision to the effect that the subcontractor agrees that the City shall,until expiration of three(3) years after final payment of the subcontract,have access to and the right to examine at reasonable times any directly pertinent books,documents,papers and records of such subcontractor involving transactions related to the subcontract, and further that City shall have access during normal working hours to all subcontractor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this paragraph.City shall give subcontractor not less than 10 days written notice of any intended audits. 7. Independent Contractor. It is expressly understood and agreed that Vendor shall operate as an independent contractor as to all rights and privileges granted herein, and not as agent,representative or employee of the City. Subject to and in accordance with the conditions and provisions of this Agreement, Vendor shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, contractors and subcontractors.Vendor acknowledges that the doctrine of respondeat superior shall not apply as between the City,its officers,agents, servants and employees, and Vendor,its officers,agents,employees, servants, contractors and subcontractors. Vendor further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between City and Vendor. It is further understood that the City shall in no way be considered a Co-employer or a Joint employer of Vendor or any officers, agents, servants, Vendor Services Agreement—Technology(Rev. 8/19) Page 3 of 24 City Secretary Contract No. employees or subcontractors of Vendor. Neither Vendor, nor any officers, agents, servants, employees or subcontractors of Vendor shall be entitled to any employment benefits from the City. Vendor shall be responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants, employees or subcontractors. 8. LIABILITY AND INDEMNIFICATION. 8.1. LIABILITY - VENDOR SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER,WHETHER REAL OR ASSERTED,TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF VENDOR,ITS OFFICERS,AGENTS, SERVANTS OR EMPLOYEES. 8.2. INDEMNIFICATION - VENDOR HEREBY COVENANTS AND AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED DAMAGE OR LOSS TO BUSINESS AND ANY RESULTING LOST PROFITS) PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, AND DAMAGES FOR CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT,TO THE EXTENT CAUSED BY THE ACTS OR OMISSIONS OF VENDOR, ITS OFFICERS, AGENTS, SUBCONTRACTORS, SERVANTS OR EMPLOYEES. 8.3. INTELLECTUAL PROPERTY INFRINGEMENT. 8.3.1. The Vendor warrants that all Deliverables, or any part thereof, furnished hereunder, including but not limited to: programs, documentation, software,analyses,applications,methods,ways,and processes(in this Section 8C each individually referred to as a"Deliverable" and collectively as the"Deliverables,")do not infringe upon or violate any patent,copyrights,trademarks,service marks,trade secrets, or any intellectual property rights or other third party proprietary rights,in the performance of services under this Agreement. 8.3.2. Vendor shall be liable and responsible for any and all claims made against the City for infringement of any patent,copyright,trademark,service mark, trade secret, or other intellectual property rights by the use of or supplying of any Deliverable(s)in the course of performance or completion of,or in any way connected with providing the services, or the City's continued use of the Deliverable(s) hereunder. 8.3.3. Vendor agrees to indemnify,defend,settle,or pay, at its own cost and expense, including the payment of attorney's fees, any claim or action against the City for infringement of any patent, copyright, trade mark, service mark, trade secret, or other intellectual property right arising from City's use of the Deliverable(s), or any part thereof, in accordance with this Agreement, it being understood that this agreement to indemnify, defend, settle or pay shall not apply if the City modifies or misuses the Deliverable(s). So long as Vendor bears the cost and expense of payment for claims or actions against the City pursuant to this section 8, Vendor Services Agreement—Technology(Rev. 8/19) Page 4 of 24 City Secretary Contract No. Vendor shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, City shall have the right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect the City's interest, and City agrees to cooperate with Vendor in doing so. In the event City, for whatever reason, assumes the responsibility for payment of costs and expenses for any claim or action brought against the City for infringement arising under this Agreement, the City shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however,Vendor shall fully participate and cooperate with the City in defense of such claim or action. City agrees to give Vendor timely written notice of any such claim or action, with copies of all papers City may receive relating thereto. Notwithstanding the foregoing,the City's assumption of payment of costs or expenses shall not eliminate Vendor's duty to indemnify the City under this Agreement. If the Deliverable(s), or any part thereof,is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, Vendor shall, at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use the Deliverable(s); or (b) modify the Deliverable(s) to make them/it non-infringing, provided that such modification does not materially adversely affect City's authorized use of the Deliverable(s);or(c)replace the Deliverable(s)with equally suitable,compatible,and functionally equivalent non-infringing Deliverable(s)at no additional charge to City; or(d)if none of the foregoing alternatives is reasonably available to Vendor,terminate this Agreement, and refund all amounts paid to Vendor by the City, subsequent to which termination City may seek any and all remedies available to City under law. VENDOR'S OBLIGATIONS HEREUNDER SHALL BE SECURED BY THE REQUISITE INSURANCE COVERAGE AND AMOUNTS SET FORTH IN SECTION 10 OF THIS AGREEMENT. 8.4. Data Breach. Vendor further agrees that it will monitor and test its data safeguards from time to time, and further agrees to adjust its data safeguards from time to time in light of relevant circumstances or the results of any relevant testing or monitoring.If Vendor suspects or becomes aware of any unauthorized access to any financial or personal identifiable information ("Personal Data") by any unauthorized person or third party, or becomes aware of any other security breach relating to Personal Data held or stored by Vendor under this Agreement or in connection with the performance of any services performed under this Agreement or any Statement(s)of Work("Data Breach"),Vendor shall immediately notify City in writing and shall fully cooperate with City at Vendor's expense to prevent or stop such Data Breach.In the event of such Data Breach,Vendor shall fully and immediately comply with applicable laws,and shall take the appropriate steps to remedy such Data Breach.Vendor will defend,indemnify and hold City,its Affiliates, and their respective officers,directors,employees and agents,harmless from and against any and all claims,suits, causes of action,liability,loss,costs and damages,including reasonable attorney fees,arising out of or relating to any third party claim arising from breach by Vendor of its obligations contained in this Section,except to the extent resulting from the acts or omissions of City.All Personal Data to which Vendor has access under this Agreement,as between Vendor and City, will remain the property of City. City hereby consents to the use,processing and/or disclosure of Personal Data only for the purposes described herein and to the extent such use or processing is necessary for Vendor to carry out its duties and responsibilities under this Agreement, any applicable Statement(s) of Work, or as required by law.Vendor will not transfer Personal Data to third parties other than through its underlying network provider Vendor Services Agreement—Technology(Rev. 8/19) Page 5 of 24 City Secretary Contract No. to perform its obligations under this Agreement, unless authorized in writing by City. Vendor's obligation to defend,hold harmless and indemnify City shall remain in full effect if the Data Breach is the result of the actions of a third party.All Personal Data delivered to Vendor shall be stored in the United States or other jurisdictions approved by City in writing and shall not be transferred to any other countries or jurisdictions without the prior written consent of City. 9. Assignment and Subcontracting. 9.1. Vendor shall not assign or subcontract any of its duties,obligations or rights under this Agreement without the prior written consent of the City. If the City grants consent to an assignment, the assignee shall execute a written agreement with the City and the Vendor under which the assignee agrees to be bound by the duties and obligations of Vendor under this Agreement.The Vendor and assignee shall be jointly liable for all obligations under this Agreement prior to the assignment. If the City grants consent to a subcontract,the subcontractor shall execute a written agreement with the Vendor referencing this Agreement under which the subcontractor shall agree to be bound by the duties and obligations of the Vendor under this Agreement as such duties and obligations may apply. The Vendor shall provide the City with a fully executed copy of any such subcontract. 9.2. MBE Goal—Intentionally Deleted 10. Insurance. 10.1. The Vendor shall carry the following insurance coverage with a company that is licensed to do business in Texas or otherwise approved by the City: 10.1.1. Commercial General Liability: 10.1.1.1. Combined limit of not less than $2,000,000 per occurrence; $4,000,000 aggregate; or 10.1.1.2. Combined limit of not less than $1,000,000 per occurrence; $2,000,000 aggregate and Umbrella Coverage in the amount of $2,000,000. Umbrella policy shall contain a follow-form provision and shall include coverage for personal and advertising injury. 10.1.1.3. Defense costs shall be outside the limits of liability. 10.1.2. Automobile Liability Insurance covering any vehicle used in providing services under this Agreement, including owned, non-owned, or hired vehicles, with a combined limit of not less than $1,000,000 per occurrence. 10.1.3. Professional Liability(Errors & Omissions) in the amount of$1,000,000 per claim and$1,000,000 aggregate limit. 10.1.4. Statutory Workers' Compensation and Employers' Liability Insurance requirements per the amount required by statute. 10.1.5. Technology Liability(Errors&Omissions) Vendor Services Agreement—Technology(Rev. 8/19) Page 6 of 24 City Secretary Contract No. 10.1.5.1. Combined limit of not less than $2,000,000 per occurrence; $4million aggregate or 10.1.5.2. Combined limit of not less than $1,000,000 per occurrence; $2,000,000 aggregate and Umbrella Coverage in the amount of $4,000,000. Umbrella policy shall contain a follow-form provision and shall include coverage for personal and advertising injury. The umbrella policy shall cover amounts for any claims not covered by the primary Technology Liability policy. Defense costs shall be outside the limits of liability. 10.1.5.3. Coverage shall include, but not be limited to, the following: 10.1.5.3.1. Failure to prevent unauthorized access; 10.1.5.3.2. Unauthorized disclosure of information; 10.1.5.3.3. Implantation of malicious code or computer virus; 10.1.5.3.4. Fraud, Dishonest or Intentional Acts with final adjudication language; 10.1.5.3.5. Intellectual Property Infringement coverage, specifically including coverage for intellectual property infringement claims and for indemnification and legal defense of any claims of intellectual property infringement, including infringement of patent, copyright, trade mark or trade secret, brought against the City for use of Deliverables, Software or Services provided by Vendor under this Agreement; 10.1.5.3.6. Technology coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, a separate policy specific to Technology E&O, or an umbrella policy that picks up coverage after primary coverage is exhausted. Either is acceptable if coverage meets all other requirements. Technology coverage shall be written to indicate that legal costs and fees are considered outside of the policy limits and shall not erode limits of liability. Any deductible will be the sole responsibility of the Vendor and may not exceed$50,000 without the written approval of the City. Coverage shall be claims-made, with a retroactive or prior acts date that is on or before the effective date of this Agreement. Coverage shall be maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance,or a full copy of the policy if requested, shall be submitted to the City to evidence coverage; and 10.1.5.3.7. Any other insurance as reasonably requested by City. 10.2. General Insurance Requirements: Vendor Services Agreement—Technology(Rev. 8/19) Page 7 of 24 City Secretary Contract No. 10.2.1. All applicable policies shall name the City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials, agents, and volunteers in respect to the contracted services. 10.2.2. The workers' compensation policy shall include a Waiver of Subrogation (Right of Recovery)in favor of the City of Fort Worth. 10.2.3. A minimum of Thirty (30) days' notice of cancellation or reduction in limits of coverage shall be provided to the City. Ten(10) days' notice shall be acceptable in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City Attorney at the same address. 10.2.4. The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A-VII in the current A.M.Best Key Rating Guide,or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required, written approval of Risk Management is required. 10.2.5. Any failure on the part of the City to request required insurance documentation shall not constitute a waiver of the insurance requirement. 10.2.6. Certificates of Insurance evidencing that the Vendor has obtained all required insurance shall be delivered to and approved by the City's Risk Management Division prior to execution of this Agreement. 11. Compliance with Laws,Ordinances,Rules and Regulations. Vendor agrees to comply with all applicable federal,state and local laws,ordinances,rules and regulations. If the City notifies Vendor of any violation of such laws, ordinances, rules or regulations, Vendor shall immediately desist from and correct the violation. 12. Non-Discrimination Covenant. Vendor, for itself, its personal representatives, assigns, subcontractors and successors in interest,as part of the consideration herein,agrees that in the performance of Vendor's duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. If any claim arises from an alleged violation of this non-discrimination covenant by Vendor, its personal representatives, assigns, subcontractors or successors in interest,Vendor agrees to assume such liability and to indemnify and defend the City and hold the City harmless from such claim. Vendor Services Agreement—Technology(Rev. 8/19) Page 8 of 24 City Secretary Contract No. 13. 14. Notices. Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand-delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or(3)received by the other party by United States Mail,registered,return receipt requested, addressed as follows: TO THE CITY: TO VENDOR: City of Fort Worth Cl Technologies Attn:Assistant City Manager Attn: Timothy Conner 200 Texas Street Fort Worth TX 76102 PO Box 57,Amherst,NH 03458 With Copy to the City Attorney at same address 15. Solicitation of Employees. Neither the City nor Vendor shall, during the term of this Agreement and additionally for a period of one year after its termination,solicit for employment or employ, whether as employee or independent contractor, any person who is or has been employed by the other during the term of this Agreement,without the prior written consent of the person's employer.This provision shall not apply to an employee who responds to a general solicitation or advertisement of employment by either party. 16. Governmental Powers. It is understood and agreed that by execution of this Agreement, the City does not waive or surrender any of its governmental powers. 17. No Waiver. The failure of the City or Vendor to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of the City's or Vendor's respective right to insist upon appropriate performance or to assert any such right on any future occasion. 18. Governing Law and Venue. This Agreement shall be construed in accordance with the laws of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought on the basis of this Agreement,venue for such action shall lie in state courts located in Tarrant County,Texas or the United States District Court for the Northern District of Texas,Fort Worth Division. 19. Severability. If any provision of this Agreement is held to be invalid, illegal or unenforceable,the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 20. Force Majeure. The City and Vendor shall exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement,but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control (force majeure),including,but not limited to,compliance with any government law,ordinance or regulation,acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor restrictions by any governmental authority,transportation problems and/or any other similar causes. 21. Headings Not Controlling. Headings and titles used in this Agreement are for reference Vendor Services Agreement—Technology(Rev. 8/19) Page 9 of 24 City Secretary Contract No. purposes only and shall not be deemed a part of this Agreement. 22. Review of Counsel. The parties acknowledge that each party and its counsel have reviewed this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or exhibits hereto. 23. Amendments. No amendment of this Agreement shall be binding upon a party hereto unless such amendment is set forth in a written instrument, and duly executed by an authorized representative of each party. 24. Entirety of Agreement. This Agreement, including any exhibits attached hereto and any documents incorporated herein by reference, contains the entire understanding and agreement between the City and Vendor, their assigns and successors in interest, as to the matters contained herein.Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. 25. Counterparts. This Agreement may be executed in one or more counterparts and each counterpart shall,for all purposes,be deemed an original,but all such counterparts shall together constitute one and the same instrument.An executed Agreement,modification,amendment,or separate signature page shall constitute a duplicate if it is transmitted through electronic means, such as fax or e-mail, and reflects the signing of the document by any party. Duplicates are valid and binding even if an original paper document bearing each party's original signature is not delivered. 26. Warranty of Services. Vendor warrants that its services will be of a professional quality and conform to generally prevailing industry standards. City must give written notice of any breach of this warranty within thirty(30) days from the date that the services are completed. In such event, at Vendor's option,Vendor shall either(a) use commercially reasonable efforts to re-perform the services in a manner that conforms with the warranty, or(b) refund the fees paid by the City to Vendor for the nonconforming services. 27. Milestone Acceptance. Intentionally Deleted 28. Network Access. Intentionally Deleted 29. Immigration Nationality Act. Vendor shall verify the identity and employment eligibility of its employees who perform work under this Agreement, including completing the Employment Eligibility Verification Form(I-9). Upon request by City,Vendor shall provide City with copies of all I-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. Vendor shall adhere to all Federal and State laws as well as establish appropriate procedures and controls so that no services will be performed by any Vendor employee who is not legally eligible to perform such services. VENDOR SHALL INDEMNIFY CITY AND HOLD CITY HARMLESS FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS PARAGRAPH BY VENDOR, VENDOR'S EMPLOYEES, SUBCONTRACTORS, AGENTS, OR LICENSEES. City, upon written notice to Vendor, shall have the right to immediately terminate this Agreement for violations of this provision by Vendor. 30. Informal Dispute Resolution. Except in the event of termination pursuant to Section 4.2,if either City or Vendor has a claim, dispute,or other matter in question for breach of duty,obligations,services rendered or any warranty that arises under this Agreement,the parties shall first attempt to resolve the matter through this dispute resolution process. The disputing party shall notify the other party in writing as soon as practicable after discovering the claim, dispute,or breach. The notice shall state the nature of the dispute and Vendor Services Agreement—Technology(Rev. 8/19) Page 10 of 24 City Secretary Contract No. list the party's specific reasons for such dispute. Within ten(10)business days of receipt of the notice,both parties shall commence the resolution process and make a good faith effort,either through email,mail,phone conference,in person meetings,or other reasonable means to resolve any claim,dispute,breach or other matter in question that may arise out of,or in connection with this Agreement. If the parties fail to resolve the dispute within sixty(60)days of the date of receipt of the notice of the dispute,then the parties may submit the matter to non-binding mediation in Tarrant County,Texas,upon written consent of authorized representatives of both parties in accordance with the Industry Arbitration Rules of the American Arbitration Association or other applicable rules governing mediation then in effect.The mediator shall be agreed to by the parties.Each party shall be liable for its own expenses, including attorney's fees; however, the parties shall share equally in the costs of the mediation. If the parties cannot resolve the dispute through mediation,then either party shall have the right to exercise any and all remedies available under law regarding the dispute. Notwithstanding the fact that the parties may be attempting to resolve a dispute in accordance with this informal dispute resolution process,the parties agree to continue without delay all of their respective duties and obligations under this Agreement not affected by the dispute. Either party may, before or during the exercise of the informal dispute resolution process set forth herein, apply to a court having jurisdiction for a temporary restraining order or preliminary injunction where such relief is necessary to protect its interests. 31. No Boycott of Israel. If Vendor has fewer than 10 employees or the Agreement is for less than$100,000,this section does not apply.Vendor acknowledges that in accordance with Chapter 2270 of the Texas Government Code, City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company" shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this Addendum, Vendor certifies that Vendor's signature provides written verification to City that Vendor: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the Agreement. 32. Reporting Requirements. 32.1. For purposes of this section,the words below shall have the following meaning: 32.1.1. Child shall mean a person under the age of 18 years of age. 32.1.2. Child pornography means an image of a child engaging in sexual conduct or sexual performance as defined by Section 43.25 of the Texas Penal Code. 32.1.3. Computer means an electronic, magnetic, optical, electrochemical, or other high-speed data processing device that performs logical, arithmetic, or memory functions by the manipulations of electronic or magnetic impulses and includes all input, output,processing,storage,or communication facilities that are connected or related to the device. 32.1.4. Computer technician means an individual who,in the course and scope of employment or business, installs,repairs, or otherwise services a computer for a fee. This shall include installation of software,hardware, and maintenance services. 32.2. Reporting Requirement.If Vendor meets the definition of Computer Technician as defined herein, and while providing services pursuant to this Agreement, views an image on a computer that is or appears to be child pornography,Vendor shall immediately report the discovery of the image to the City and to a local or state law enforcement agency or the Cyber Tip Line at the National Center for Missing and Exploited Children.The report must include the name and address Vendor Services Agreement—Technology(Rev. 8/19) Page 11 of 24 City Secretary Contract No. of the owner or person claiming a right to possession of the computer, if known, and as permitted by law. Failure by Vendor to make the report required herein may result in criminal and/or civil penalties. 33. Signature Authority_. The person signing this agreement hereby warrants that he/she has the legal authority to execute this agreement on behalf of the respective party, and that such binding authority has been granted by proper order,resolution, ordinance or other authorization of the entity. This Agreement, and any amendment(s) hereto, may be executed by any authorized representative of Vendor whose name, title and signature is affixed on the Verification of Signature Authority Form, which is attached hereto as Exhibit"E" and incorporate herein by reference. Each party is fully entitled to rely on these warranties and representations in entering into this Agreement or any amendment hereto. 34. Survival of Provisions. The parties'duties and obligations pursuant to Section 4.4(Duties and Obligations),5 (Disclosure of Conflicts and Confidential Information), Section 6(Right to Audit),and Section 8 (Liability and Indemnification) shall survive termination of this Agreement. (signature page follows) Vendor Services Agreement—Technology(Rev. 8/19) Page 12 of 24 City Secretary Contract No. ACCEPTED AND AGREED: CITY: CITY OF FORT►►'ORTII CONTRACT COMPLIANCE MANAGER: By signing t acknowledge that I am the pet-son reslx)nsible for the nwnitorint,and administration 01 > of this contract,includin��cntiurittg all 13y: Valerie Washington(Oct7,202016:25CDT) --- — Performance acid reixo ic,requirements. Nance: Valerie Washittgton Title: Assistant City Manager Oct 7 2020 Steven yandever Date: By: Steven Vandever(Oct 6,2020 07:48 CDT) Name: Mark Debocr APPROVAL RECOMMENDED: Title: Interim Assistant Director, IT Solutions APPROVED AS TO FORM AND LEGALITY: By: Name: Kevin Ginn g444�aaq t2BI o Toar 4 Title: Director. IT Solutions oFeoa oo,�yaa By; trong(Oct7,202016:19 r) 00, Fog, °oo Name: John B. Strom ATTEST: * 0*° Title: .Assistant City Attorncy CONTRACT AUTHORIZATION: far RoSddtaCrJ A. Cdtrrza s� MSC: NA i3y: or RonaldP.Gonzales(Oct ,202008:41CDT) Dale Approved:NA Name: Mary J. Kayser Title: City Secretary Form 1295 Certification No.: NA VENDOR: C1 Technologies By: Name: Timothy Conner Title: Vice President Date: I j 411)LO - Vendor Services Agreement Technology(Rev. S.l`)) OFFICIAL RECORD 'age 13 uf"24 CITY SECRETARY FT. WORTH, TX Exhibit A Proposal and Statement of Work Prepared for: Fort Worth Police Department Prepared by: Tim Conner, Cl Technologies, Inc. August 26, 2020 Contents EIProOverview ...................................................................................................................................................2 Statement of Work--Support for a more proactive approach..........................................................................2 KeyFeatures.......................................................................................................................................................3 Real-time filtering...........................................................................................................................................3 Peer-group analytics.......................................................................................................................................4 Version2.0 Features...........................................................................................................................................5 Application and services costs............................................................................................................................8 Pricing.............................................................................................................................................................8 AnnualMaintenance ......................................................................................................................................8 Hardware environment..................................................................................................................................9 PurchaseOrders .............................................................................................................................................9 EIPro Overview EIPro has been developed as a solution that will enable front-line supervisors and those in higher echelons to familiarize themselves with incidents those down their chain-of-command have been involved in. These incidents could include incidents of all types such as: internal and external complaints, use-of-force, vehicle pursuit, employee involved accident, etc. The types of incident in our solution are configured by the customer, so there's no limit to the number of types there can be At customer sites where incidents are sourced from external systems that information would also be accessible from EIPro. Statement of Work -- Support for a more proactive approach Month One-Conference call planning session with Cl Technologies staff, Internal Affairs Staff, and IT Staff to plan implementation and remote training. Month Two—Installation of EIPro application on existing NOPD server. Month two— Remote training and configuration assistance. Training approach will be train-the-trainer. Estimated remote training& configuration time— • Configuration assistance: 2—3 hours • Training: 2 -3 hours Month two--Annual maintenance services including provision of new releases of the software and technical and user support come into effect. Key Features Real-time filtering EIPro implements real-time filtering so that supervisory users are able to view the employees that are down their chain of command, or purview. An example is shown in the screen shot below: i Employees Under Your Purview e.nee e,lraee�;. a, � ,rnaeterl� paey[ryumyer or rzst µamp ar• S�nf�p�ryut565. ARAGON,101C Brian ARAGON,DI CJamie ARAGON.Sergeam Steven operxmn: un wM+Es np.,ar�a�: �� _ .+ onera;�nns � - es w,irr;�,� ARCHIBEGUE,Civilian Emp Julia ARCHIBEQUE,Sergeant David ARCHIBEQUE,County An—Jerry ARIAS,ll Arnie ARMIJO,DIC Leonard �peraslens r,eltl 5ernres opere+lans � _ e, Iw�il crnssing�uartls assfgnmertr � _ No asngnment aao as+gemem na _ irr._ rv��ss+g++m e•nr e ere Peer-group analytics EIPro functionality includes peer-group based analytics that are calculated across the organizational component—such as a detachment—being accessed. Outlier/out-of-standard information is displayed with a yellow coloring over the incident type. This is shown in the screen shot below, with incidents from left to right being: use-of-force (UOF), complaint against police (CC), firearms discharge (FD), Vehicle accident (VA) and vehicle pursuit (VP): ❑ashboartl e.t.a ��� r�a}rom -- z�rye imohemmNs of they sr eni;ed ev lmec ro3leda hvcideat t,ne. P�&e employer sspmraon P P P Employees with Purview Empeyee number or nanFE mcmem mvawameme - since_oi> oeerhew ADMINISTRATION, AVERILLA,Officer Jose BLUM,LL Michael Lieutenant Internal Peer Analysis Operstronar Division Fourth Precinct Invesllgatrve Dvison special;Mr,esVgay... Adminlstratfve Divl... Nl—1 Affix— CShlre X24Zone Interdiction ❑ays Perombi Analysis C.D.P Program Distrid1 Noassi,gnmenf No a65'rgnmenl Noassignmenf No assgnmenf NoasNgnma.nt No assignment AI 3 q 20 CC 15 Al 19 A 73 CC 41 ❑emographlrs A! 12 A 4] LL 19 CL 0 p p IT f CL 2 a i pT 2 Werview CL f a 0 aT 0 FE 0 -1 o sl 0 FE f SOF o sl 2 FE f SSF 0 SE 0 nOF ] VA 2 VP f U., 33 VA 9 VP 5 Peer Analysis uoF fp - 5 VP s Clickheretosecemployeepage. Click here to see employee pages Percentile Analyais Click hereto see employee page a Ilse of Force - BLUMFIELD,Chief Michael BREEZE,Employee Summer GAMBIE,Sergeant Mark aamew ChristlonalDmolon Second Precinct C—selt ns Roan!Paves Investil Dmislon Special lnvesttga5... Peer Analysis Day6eats Noassignment C.O.P Program District warrantspuad Rotating ploassignment No assignment No assignment Midnlghts No assignment No assignment Percentile Malysls AV 0 A 8 LC 0 Al 11 A 43 CC f] Al 9 A 22 LL 20 CL 0 a 0 aT 0 CL 1 o o aT 0 CL 2 a 1 IT 1 FE 0 SOF 0 Sf 0 FE 1 SDF 0 Sa 0 FE 1 SOF 0 5l 2 gOF f VA 0 VP 0 JDF f] VA 5 VP 3 JOF fo VA 3 VP f Click hereto see employee page» Click here to see employee page. Click here to see employee page. RUSSELL,Lieutenant William SELTER,Officer AI Pafrot Drvtsuon First Prednd Patrol Division °.Shift Beat No BEARD, Officer Eric ozone ❑ors N'oaae�gmnelx A[ fi A 12 CC 10 Al 3 A Operational Division Second Precinct C Shift K24 Zone No dssrgnment No asslgnmernt UOF 3 CC 2 FD 0 VA 0 VP t CIi k here to see employee page u Clicking on an incident type in the employee record then displays those incidents in a modal window as shown in the screen shot below: Incidents For Armljo,07C Leo Nard Employees U CCMPWNTAWjMST POLICE-0143-02 ii—NM Dace ODNI n tk[urretl Wce 0&03r2wt '- I -- ptllegatlom Llnfmtl •Ca 'N.llu'f Fars •Vlxo'rtevus e,f�eLosse s�A rmal.ea fmnWrer.as Involved Chi—"" Vus of F'rtr Nose i��Aed rarWr 11—M'-Avg 7rh_idol MI Manny oDlrl flied an Infernal Mains complaint against NPpiY r 1' —j.In101—ceWallegedeacesriveI— WidenessandWa daargela Complain was COMPLAINT AGAINST POLICE-IA03A029 MI{.Dom LinlWii .wolalWnolnatp'nsee.gun aleroy.ii ,IA I-fmN'_A Inv dClti—A&A Vses of F'rtrNwee�tert N W—MI me t'mPA.—Jnsdn Foss Is Aiglr dear Ins tar was ranaM by ' Oep'ryleeeartl�ij'.M�-foss stales In nis mmpla+nt dial his rarvras nal abantlened " and pwas wlenglully sewee c'mpleix .... ............._..........................."-__..........__.. maam.Rm�afsw e.R• COMPLAINT AGAINST POLICE-IA04-0029 p.oWea lm.mnvmm at.ra�D.r.ont>uzDaa Mlegallons Llnfred .faonre so Area tompleldettmalr rcpert e�Lsi.iage�mA ]m'Ivra Fmplyemd Involved Cltlrenf6 Usn of Fartr Nose WAM Nwrt wC p,R,Lamp1&,,I Marllyn Oia M,alleges—a ;,uly Lawasd wmijo!ailed W saLe a sWtemeni al Ne sane a1 an xridenr,a IaVerwassent la M1Ps ola<mea Isez,wm aee�Inan« Version 2.0 Features Version 2.0 introduces a wide range of additional reports, charts and analytics based on EIPro real-time filtered access. slnen aa�rzol,. Employee oala Organization Da. FRONT BACK FRONT BACK • c-n�nere Io 21um 1'dasnlWaW n Heat map based use of force contact point analytics Michael Blum Incidents For Michael Blum u Ent to Information 1t 4of4� p yee USE OF FORCE-UOF2015-054 InvolveO lnddents Rc,,c a Bate Occurred Date Organization Data 0W1t 016 None provltled Nleas Triggered (2)A FRONT BACK .Dived Employees Involved cgicens uses or Force � _ v Allegations Linked - •None llnketl T N.—f—Excerpt ) <Redacted> I] Glrkheie to see In cldent page. USE OF FORCE-UOF2015.053 R—i d Date Occurred Bate 04/UU201 6 None prpv(ded —l— AlerG Triggered A Involved Employees Involved Clniens a _ Oses oI Force vOv .;lick h.:e Yi r.l u'ri m dasirGoa•rl Drill-down to data by clicking on points within heat map areas ❑ashboard Employees With Pumew Overview Charts Inddent lnvelvements — Overview I—Nement By Incident Types Peer Analysis Perrentlle Analysis ❑emographlrs — Overview Peer Malysls Admtnistralrve lnveslgation Alen GY�n compr—t Gil Ligation BOGGIES OrugtestW Forced entry Superv6s or lnQuuyt Useotwrca Vehicle accident Vehicle pursufi Percentile Malysls mteracUons by cttaea Races Use of Force — overview Peer Malysls Percenllle Malysls {novalue) 111ak"„_.1 Hispanic Nat—Ameri=Potynesian Unknown=White Uses W Po ae Ty Farce Types Arm Bar Take Down Baron Control Baton Strire Conductive Energy Device D.Ir oipn Techngues Etectronic Controi(ECD) Expandable Baton =Feetrc Fist Punched HandCutred K-9Otilized Chart based statistical analytics i Lateral Vascular Rw ResI�DC Sprav�Open Hand Strlke=Pain CgmpllanLe nashb—d Employee nnmber or Employees wnn Pumew O Scw t for�ploym Mat matchesa set of mtmx�GMert mvnlrrram6 Gmm�a eme 8exiotl. In,deni lnvoNemenls Employee Specific Parameters Drew w Priman loa w Gael Name M. PeerMalysis Employee number ar name Nothing selected an. se. Pe—ntle Malysis - Naming selected Notning-1-1ed oemegaphla — Assignment Jvervlew n aian pn—d -Bureau Notning selected Nothing selected PeerAnalysis 11nY-Squad Olshiti Percentile Malysls Npihing selec[etl Nothing selected oar olweek Agen�raroKe Use ofForce Nothing selectetl � Nothing selected ommew JJJ Incident Specific Parameters PeerMalysis Sinre 1lntil Percentile Malysis g8/0 M11 'i_—tion Indent Types Nothing selxted Nothing selected Since 0810312DII x k�clde�N 6yTine Inwbanent ay Incidert T— 20" 2012 2013 2015 2016 30 25 Advanced search features Choose an Action to take. Incidents Overview Selected Period.20110ec Thia will apply peer group analysia using thetime period antl other Pammelers thatwas usetlto - generate the char[ Slnce 00,0312011 This will breaktlown the previous char)by only the selected pedotl of lime. Involvement 6Y Incident Types 2011 2➢12 30 25 20 _ 15 10 5 I Admin'rstrailvelnvesiigatarn jo Arad CU—compla'nt; C'wil LRAEtion M DOGMES M D=4-Y Jan Feb Ida, Anr WV An Jul ang sap 6t Nw D. ;L Fmced an"MSllpe,risalnqut[yM Ilse pH..M*h.1eae.kH*M Vdgti ePn R Application and services costs Pricing Item Initial and annual recurring subscription costs EIPro Application Licensing $ *1,800.00 • Unlimited-use Site License • Unlimited number of users • Unlimited number of workstations *Annual Subscription Licensing Price reflects early adopter pricing. Training and system configuration Included at no charge • Remote training session • 3 to 6 hours—as necessary • Train-the-trainer Installation assistance Included at no charge • Remote assistance by tech support staff • Install on existing Windows server Annual Subscription Pricing kh EIPro Annual Subscription Price $ 1,800.00 Annual Maintenance Annual maintenance is provided as part of the annual subscription licensing. The agency's annual maintenance cycle will commence when training occurs and production use commences. Cl Technologies may raise the annual maintenance by 2% every other year. Annual maintenance includes all end user and technical support via our 800 #and our online support website as well as any associated technical or user documentation. Annual maintenance also includes all new versions of the EIPro software. Hardware environment The purchase of EIPro software does not include hardware, OS licensing or SQL Server licensing. Customers will typically simply install EIPro on an Windows server. EIPro data source will be the IAPro/BlueTeam database, which is typically Microsoft SQL Server. Purchase Orders Purchase orders should be made out to: Cl Technologies, Inc., PO Box S7,Amherst, NH 03031 Training and installation are scheduled on a first-come-first-served basis. For quickest response, please fax purchase order to 800.620.8SO4. Once received, you will be contacted for implementation scheduling. Sincerely, Timothy Conner CI Technologies, Inc. tconner@ci-technologies.com 800.620.8SO4 x707 City Secretary Contract No. EXHIBIT B PAYMENT SCHEDULE The cost of the annual subscription will be billed upon completion of installation and on an annual basis thereafter. City agrees to pay all invoices of Vendor within thirty(30) days of receipt of such invoice. Vendor Services Agreement—Technology—Exhibit B Page 23 of 24 01v Sc.retan f'untraci 1u. EXHIBIT C VI RIFT(':►riON OF SIGNATURE.ku'I'HORITY CI 'fe,chnoIQg,ies,inc. PO Box 57 Amherst. NI (0458 Software and'I'mining Execution of this Si-nature Veriticalion Form ("Forni') hereby certifies that the following individuals andior positions have the authority to legalh bind the Vendor and tO execute any agreement.antendntett ur change order on behalf'of Venclor. Such bindntg authority has been granted by proper order. fe%lluliOn. ordinance or Other authorization Of Company. The City is fully entitled w rely on the warranty and representation set firth in this Form in entering into any agreement oramendment with vendor.Vendor will submit an updated FOrm within ten (10) hu,iness clays if there are any changes to the signatory authority. The City is entitled to rely On any current executed Form until it rcceive.% it revised Form that has been properly executed by the Vendor. I. Name: 11 µ� (f Position: VI C e tPLe n 4w--* 5i'Ir Signature 3. Name: Position: Si�tunaturc _ N ante: � r Shp n.tturc cat Pr sictutt CF(t3�, Othe•Title bate: P-r—_. Vendor Services Agreen,cut TeChuuluSy EXhihit C Paac 24 ol'24