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HomeMy WebLinkAboutContract 45619 (2)TV 2ECIATATLY eclair ©T 117 boulevard Brunswick Pointe -Claire, Quebec H9R 5N2 March 27, 2014 Ms. Marsha Jacob City of Fort Worth Police Department 3000 W. Bolt St. Fort Worth, TX 76110 Subject: Quotation for Extended SS4.svice alaintenanee Co'r tLoq Recorder nVEM3 P720; Dear Ms. Jacob, We would like to inform you that the 6th Year — Silver Package warranty service coverage to the ComLog Recorder that is being used at the Fort Worth Police Department will expire on April 30, 2014. Enclosed is the ComLog Service Agreement Contract for the renewal of your warranty service coverage for the ComLog Recorder. In order for the renewal to take into effect, please send back a signed copy of the contract by fax or by mail addressed to my attention, as well as a copy of your Purchase Order. If a Purchase Order is not available, please return a completed copy of the Billing Information form with the Agreement for appropriate billing to occur. Upon receipt of the signed contact and/or purchase order, an invoice will be prepared and mailed to you. Below is our quoted price for this category. The price is on an annual basis and is quoted in United States dollar. Description Term Begins Term Ends Silver . r0 Year (12 Months) May 1,2014 April 30, 2015 $1,850.00 If you require additional information, please call me at (514) 426-.7679 extension 227, or by e-mail at mlarue@cvds.com. We want to take this opportunity to thank you for your confidence in our products and we are looking forward to your continuous support. Very truly yours, Michel LaRue, B. Comm., C.A. Controller 491P° ---�-= S Agreement Page 1 of 5 �; [� �i1, ;�►� RNcoRD iECRET Vt. WOKtK, 0 0 • • • 0 • • • M * 4 o 1 • 0 0 * 0 4 T: 514.426.7879 F: 514.426.3511 kiv 'v w, ds.00m RECE1 J MAY19ztn 117 boulevard Brunswick Pointe -Claire, Dudbec H9R 5N2 You will receive: • • • • ComL.oq Service Agreement Contract Silver Package Ref # NP72/24D — P7205 24/7 technical support including troubleshooting, installation, and configuration assistance Four-hour phone response Remote diagnostic technical assistance Toll -free call -in number (1-888-558-9320) Software upgrades Material replacement of parts within 2 business days, once a Return Material Authorization (RMA) number has been issued The Silver Service Agreement is based on a yearly fee, outlined below and/or in a separate purchase order. Service Aareement Contract Extended Warranty: 7th Year (12 Months) Term Begins: 01 May 2014 Term Ends: 30 April 2015 Package: SILVER Price: $1,850.00 USD Agreed and Signed Upon By: CVDS Inc. Purchase Order No: P.O. No. not Applicable** Agreed and Signed Upon By: City of Fort Worth — Police Department Fort Worth, TX (USA) Representative: Michel LaRue, B. Comm., C.A. Representative: Chart WI al lie S Title: Controller i : Assis ci ehl VV14.14 r- Date: 05. Date: —2 % ate/ ** If Purchase Order No. is not applicable, please fill in the Billing Information form and send back to us. itt Page Z. of 5 4 a • 1 * * 0 411 * * • 0 * * • ••4tte It 3- T: 514.426.7879 F: 514.426.3511 www.cvtls.com 117 boulevard Brunswick Pointe -Claire, Quabec H9R 5N2 ComLoq 'arranty Agree ent 1-Year Warranty Agreement: CVDS Inc. is an 1809001:2000 company that designs and manufactures and tests all system software and hardware components in accordance with engineering specifications and safety requirements. CVDS Inc. warrants its products for a period of twelve (12) months against defective parts and workmanship beginning from the customer acceptance date. During the warranty period, CVDS Inc agrees to either repair or replace any defective equipment or part thereof at its expense. Parts will be provided on an exchange basis, and any parts removed from equipment for exchange are considered the property of CVDS Inc. and shall be returned to CVDS Inc. This warranty does not cover: • Damage due to abuse, misuse, neglect or customer's modifications; • Improper wiring, repairing, alteration, installation, or maintenance performed by an unauthorized third -party; • Theft, vandalism, fire, water or peril; • Moving, relocation or alteration of equipment for which prior written approval has not been given by CVDS Inc • Servicing not authorized by CVDS Inc.; • Usage not in accordance with product instructions; • Problems caused by use of parts and components not supplied by CVDS Inc. Any non -warranty repairs will be charged at current CVDS rates. CVDS Inc. makes no warranty with respect to products which have had their manufacturing serial numbers removed or altered. If CVDS Inc. elects the replacement option the parts will be the same or a later version which performs substantially the same function as the one being replaced. CVDS Inc will make the final determination as to the existence and cause of any defect. In repairing or replacing any product, part of product, or software medium under this warranty, CVDS Inc may use new, remanufactured, reconditioned, refurbished, or functionally equivalent products or parts. The foregoing warranty is in lieu of all other warranties or conditions expressed or implied including, but not limited to, the implied warranties or conditions of merchantability and fitness for particular purpose and those arising by a statute or from any other source City of Fort Worth and CVDS Agreement Page 3 of 5 T: 514.426.7879 F: 514.426.3511 www.cFds.com 117 boulevard Brunswick Pointe -Claire, Quebec H9R 5N2 Customer Billing Information Date: Company Name: Tax ID: Billing Address: City: State/Prov.: Zip/Postal Code: Country: Contact Name (for billing): Telephone: Fax: Email: Return this form with the ComLog Service Agreement Certificate to: CVDS Inc.. attention of Warranty Coordinator. F A i1: 514-426-3511 City of Fort Worth and CVDS Agreement Page LI of 5 T: 514.426.7879 F: 514.426.3511 www.cvds.com By: `� D Jessica Sangs g Assistant Ci�ttorney Contract Authorization: M&C: Date Approved: ATTEST* By: /'-tflaLk M �y J. Kayser Ci Secretary ACCEPTED AND AGREED: APPROVAL RECOMMENDED: By: C4e, Jeffrey W. alstead Chief of Police Date: s i cT' iT'l APPROVED AS TO FORM AND LEGALI 4 u 1 P" s OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX City of Fort Worth and CVDS Agreement Page 5" of 5