HomeMy WebLinkAboutContract 45109 (2)Al
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CITY SECRETARY
CONTRACT
SHARING THE WARMTH AGREEMENT
This Sharing the Warmth Agreement ("Agreement") including all exhibits (A, B, C) is
made and entered into as of the L&" day of 20 is, ("Effective Date") by and between
Atmos Energy Corporation, a Texas and Virginia corporation ("Atmos Energy"), acting by and
through it duly authorized agent, and the City of Fort Worth, a home -rule municipal corporation
of the State of Texas, acting by and through its authorized Assistant City Manager ("City").
BACKGROUND:
Atmos Energy and City recognize the need for providing charitable assistance to persons
in financial distress to meet energy related costs essential to their health and welfare.
Atmos Energy has developed the Sharing the Warmth Program ("Sharing the Warmth")
as a supplement to government and community aid programs designed to assist persons in
financial distress pay their natural gas bill from Atmos Energy.
City is organized, inter alia, to provide charitable assistance to persons in financial
distress, and City recognizes that Sharing the Warmth is a program for providing charitable
assistance to individuals.
Atmos Energy will act merely as a conduit for contributions made by others so that City
and nonprofit charitable organizations can use and apply such contributions for the charitable
purposes of the Sharing the Warmth Program in meeting the needs of the poor, disabled, sick and
disadvantaged for gas service.
AGREEMENT:
In consideration of the mutual covenants hereinafter set forth, Atmos Energy and City
hereby agree as follows:
1. Sharing the Warmth
City acknowledges that Atmos Energy has established Sharing the Warmth and that said
program is funded by voluntary contributions from Atmos, its customers, employees and third
parties. City further acknowledges that the policies and procedures governing the collection and
the disbursement of the funds contributed to Sharing the Warmth (the "Sharing the Warmth
Funds") shall be established and may be modified by Atmos Energy from time to time, provided
that Sharing the Warmth Funds shall always be disbursed to one or more agencies, and shall
never be retained by Atmos for any other purpose.
Sharing the Warmth Agreement Between Atmos and Fort Worth
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OFFICIAL RECORD
CITY SECRETARY
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2. Funds
Any Sharing the Warmth Funds obtained by Atmos Energy are deemed to be collected on
behalf of the City foi the purposes described above. Atmos Energy will act merely as a conduit
foi contributions made by others so that City can use and apply such contributions for the
charitable purposes of the Sharing the Warmth Program, as described in Exhibit A, which is
attached hereto and incorporated herein for all purposes.
3. Fund Guidelines
The City shall have the sole right to determine who receives the Sharing the Warmth
Funds (such person being a `Beneficiary") subject, however, to the following conditions and
restrictions*
3.1 City is required to process all Sharing the Warmth pledges using both
Atmos Energy's website and MAACLINK, a web -based program operated by Mid -America
Assistance Coalition (MAAC), a Missouri nonprofit corporation.
3.2 A Beneficiary is eligible to receive Sharing the Warmth assistance up to 3
times per rolling 12 month period.
3.3 Although a Beneficiary does not have to meet federal poverty income
guidelines in order to be eligible to receive Sharing the Warmth Funds, such Beneficiary shall be
a person experiencing financial hardship.
3.4 A Beneficiary must be the named person or full-time resident on the gas
account for which assistance is being requested
3.5 Sharing the Warmth Funds may only be used to pay Atmos Energy natural
gas bills, which may include, without limitation, customary monthly charges, past due amounts
late fees, deposits and service charges.
3.6 Sharing the Warmth Funds may also be used to replace or repair the main
customer owned natural gas supply line(s) necessary to provide safe operation and restore
services.
3.7 A Beneficiary will not be entitled to receive Sharing the Warmth Funds
unless the Beneficiary has executed an information release form granting Atmos Energy the right
to share Beneficiary's payment history, account balance and other information with City and
other parties. The release described above will be in the form attached hereto as Exhibit "B",
incorporated herein for all purposes, and all original executed copies shall be kept on file at the
offices of City.
3.8 All information received by City from Atmos Energy with respect to a
Beneficiary (including, without limitation, payment history, account balance, address and
personal information) shall be treated as confidential information and shall not be
disclosed to any third party except MAAC or any other party allowed by Atmos, other than
as may be required by law or by agreement of the parties.
Sharing the Wannth Agreement Between Atmos and Fort Worth 2 of 11
4. Sharing the Warmth Report
4.1 Atmos Energy has developed a Web -based program to allow City and
charitable programs to pledge Sharing the Warmth Funds and other state and federal funds to a
particular Beneficiary's account. The address of such website is: http://www.atmosenergy corn/.
City shall use the Web -based program to pledge in accordance with the rules established from
time to time by Atmos Energy with respect to such program.
4.2 In the event Atmos Energy ceases to use the Web -based program for any
reason, City agrees to complete a Sharing the Warmth Report in the form and content provided
by Atmos (the "Sharing the Warmth Report") for each month during the term of this
Agreement. The Sharing the Warmth Report shall be sent to Atmos Energy no latet than the
tenth (10th) day of the month following the month for which the report was prepared. Atmos
may from time to time amend the form, content and information requested in the Sharing the
Warmth Report by providing thirty (30) day advance written notice to City. The monthly report
is not required during periods when City does not have Sharing the Warmth Funds available to
disburse to Beneficiaries.
5. Right to Audit
The parties and their designated agents, representatives, accountants and attorneys shall
have full access, at all reasonable times, to the properties, books and records of either party for
examination of the administration distribution of Sharing the Warmth Funds and compliance
with Section 7 below; provided, however this Section shall not be interpreted as granting Atmos
Energy the right to control how City determines which Beneficiaries will be entitled to receive
Sharing the Warmth Funds or how City governs its day to day business.
6. Compliance with Codes
City represents and warrants that it is a state, county, or municipal agency that provides
energy assistance to low income individuals (for example, Comprehensive Energy Aid
Programs, LIHEAP or CEAPs).
7. Non-exclusive Agreement
City acknowledges that Atmos Energy may enter into one or more agreements with
charitable organizations, including charitable organizations located within City's service area,
pursuant to which such organizations will be eligible to participate in Sharing the Warmth.
8. Term and Termination
The term of this Agreement is for one year beginning on the Effective Date and ending
one year thereafter. This Agreement shall automatically renew for successive one year per rods.
Either City or Atmos Energy may terminate this Agreement, with or without cause, upon thirty
(30) days written notice to the other party.
Sharing the Warmth Agreement Between Atmos and Fort Worth 3 of 1 1
9. Miscellaneous
9.1 Governing Law and Venue. This Agreement will be governed by the
laws of the State of Texas without regard to conflicts of laws principles. If any action, whether
real or asserted, at law or in equity, arises on the basis of any provision of this Agreement, venue
for such action shall lie in state courts located in Tairant County, Texas or the United States
District Court for the Northern District of Texas — Fort Worth Division.
9.2 Waiver. The rights and remedies of the parties to this Agreement are
cumulative and not alternative. Neither the failure nor any delay by either party in exercising
any right, power or privilege under this Agreement will operate as a waiver of such right, power
or privilege. No single or partial exercise of any such right, power or privilege will preclude any
other or further exercise of such right, power or privilege or the exercise of any other right,
power or privilege. To the maximum extent permitted by applicable law, (a) no claim or right
arising out of this Agreement can be discharged by one party in whole or in part, by a waiver or
renunciation of the claim or right unless in writing signed by the other party (b) no waiver that
may be given by a party will be applicable except in the specific instance for which it is given;
and (c) no notice to or demand on one party will be deemed to be a waiver of any obligation of
such party or of the light of the party giving such notice or demand to take further action without
notice or demand as provided in this Agreement
9.3 Binding Effect, Assignment, and Delegation of Duties Prohibited.
This Agreement inures to the benefit of, and is binding upon, the parties hereto and their
respective successors, assigns, heirs and legal representatives including any entity with which
Atmos Energy may merge or consolidate or to which all or substantially all of its assets may be
transferred. Neither party hereto shall assign or transfer its Intel est herein without prior written
consent of the other party, and any attempted assignment or transfer of all or any part hereof
without such prior written consent shall be void. The duties and covenants of the City under this
Agreement, being personal, may not be delegated.
9.4 Notices. Whenever it is provided in this Agreement that any notice,
demand, request consent, approval, declaration or other communication be given to or served
upon any of the parties by another, such notice, demand, request, consent, approval declaration
or other communication will be in writing and will be deemed to have been duly given (i) when
received if personally delivered, (ii) when transmitted if transmitted by telecopy (except that
telecopies transmitted after 5:00 p.m. in the recipient's time zone will be deemed delivered the
next business day) electronic or digital transmission method, (iii) the business day after it is sent,
if sent for next business day delivery to a domestic address by a nationally recognized overnight
delivery service (i.e. Federal Express) and (iv) three business days after it is sent, if sent by
certified or registered mail, return receipt requested. In each case notice will be sent to:
If to Atmos Energy:
Atmos Energy Corporation
Attn: Sharing the Warmth Program
P.O. Box 650205
Dallas, TX 75265-0205
Sharing the Warmth Agreement Between Atmos and Fort Worth 4 of I 1
If to City:
Director
Parks and Community Services
City of Fort Worth
4200 South Freeway, Ste. 2200
Fort Worth, Texas 76115
with copies to:
City of Fort Worth
Attn City Attorney
1000 Throckmorton Street
Fort Worth, Texas 76102
or at such other address as the intended recipient will from time to time designate by written
notice delivered in accordance herewith.
9.5 Entire Agreement: Amendments. This Agreement contains the entire
agreement between the parties with respect to subject matter hereof and supersedes all prior
agreements and understandings, oral or written, between the parties hereto with respect to the
subject matter hereof. This Agreement may not be amended orally, but only by an agreement in
wilting signed by each of the parties hereto.
9.6 Section Headings and Construction The headings of Sections in this
Agreement are provided for convenience only and will not affect its construction or
interpretation. All references to "Section" refer to the corresponding Section of this Agreement
unless otherwise specified. All words used in this Agreement will be construed to be of such
gender o1 number as the circumstances require. Unless otherwise expressly provided, the word
"including" does not limit the preceding words or terms.
9.7 Severability. If any provision of this Agreement is held invalid or
unenforceable by any court of competent jurisdiction, the other provisions of this Agreement will
remain in full force and effect. Any provision of this Agreement held invalid or unenforceable
only in part or degree will remain in full force and effect to the extent not held invalid or
unenforceable.
9.8 Counterparts. This Agreement may be executed in one or more
counterparts, each of which will be deemed to be an original copy of this Agreement and all of
which, when taken together, will be deemed to constitute one and the same agreement
9.9 Replacement of Existing Agreement. This Agreement entirely
superseded and replaces any existing Share or Sharing the Warmth Agreement entered into by
the parties
9.10 Governmental Immunity and Powers
Sharing the Warmth Agreement Between Atmos and Fort Worth 5 of 11
Nothing contained in this Agreement shall be deemed to constitute an expansion, waiver, or
abrogation of any damage caps, immunity or affirmative defense that may be asserted by City as
to any claim of any third party. Furthermore, City does not waive or surrender any of its
governmental powers.
IN WITNESS WHEREOF, the parties have executed and delivered this Agreement as of
the date above first written above.
ATMOS ENERGY CORPORATION,
a Texas and Virginia corporation
by:—lei.a‘
Energy Assistance Program Manager
CITY OF FORT WORTH,
a home -rule municipal corporation of the
State of Texas
b
isan Alanis
Assistant City Manager
Approved As To Form and Legality
AsOtarit City Attorney
Contract Authorization:
M&C C-26349
July 16, 2013
f
Frian
Sharing the Warmth Agreement Between Atmos and Fort Worth 6 of 11
Exhibit A
Schedule of Payment to Administer the
Sharing the Warmth Program
In consideration foi the strict adherence to the terms and conditions of the Agreement and
subject to the City performance of the work set forth in the Agreement, to the satisfaction of
Atmos Energy Corporation's authorized representative, Atmos Energy agrees to compensate the
City in the following manner.
The City will receive three (3) percent administrative fees (monthly) based on number of
approved clients in MAACLink, to offset its costs of administering utility bill assistance
activities specific to Atmos Energy.
Sharing the Warmth Agreement Between Atmos and Fort Worth 7 of 11
Exhibit B
Agreement Concerning the Use of Account Information and
Release of Atmos Energy Corporation
Sharing the Warmth Program
You have requested financial assistance from the City of Foit Worth ("City") that
participates in the Sharing the Warmth program (the "Program") sponsored by Atmos
Energy Corporation ("Atmos Energy"). Your eligibility to obtain financial assistance from
the Program (the "Sharing the Warmth Funds") is conditioned upon your acceptance of the
terms and conditions contained or referenced in this agreement (the "Agreement"). Please
read this Agreement carefully.
Sharing of Customer Information
By accepting the terms of this Agreement, you are authorizing Atmos Energy to share
your customer information with a the City Mid -America Assistance Coalition (MAAC), a
Missouri nonpi ofit corporation or any other entity with which Atmos Energy permits, to
facilitate the pledge of Sharing the Wailnth Funds to your Atmos Energy account. The
customer information that Atmos Energy will share with the City and/or MAAC may include
your current and former name(s), account number payment history, street address, gas usage,
and any other information Atmos Energy may have in its possession. This may include
information that you consider confidential or private. All Customer information referred to
in the preceding sentence is defined as the "Customer Information."
Release and Indemnity
YOU AGREE TO RELEASE, INDEMNIFY, DEFEND AND HOLD ATMOS
ENERGY AND THE CITY, AND THEIR AGENTS, EMPLOYEES, OFFICERS,
DIRECTORS REPRESENTATIVES AND AFFILIATES HARMLESS FROM AND
AGAINST ALL LIABILITIES CLAIMS AND EXPENSES INCLUDING, BUT NOT
LIMITED TO, ATTORNEY S FEES, FROM CLAIMS RELATING TO OR ARISING
UNDER THE PROGRAM OR THIS AGREEMENT, INCLUDING WITHOUT
LIMITATION, THE DISCLOSURE OF YOUR CUSTOMER INFORMATION TO
THL CITY, MAAC, ANY OTHER PARTY PERMITTED BY ATMOS ENFI,RGY, OR
ANY SUBSEQUENT USE AND/OR DISCLOSURE OF YOUR CUSTOMER
INFORMATION. THIS RELEASE AND INDEMNIFICATION WILL SURVIVE
THE TERMINATION OF THIS AGREEMENT AND/OR THE SHARING THE
WARMTH AGREFMENT
Limitation of Liability
ATMOS ENERGY AND CITY SHALL NOT BE LIABLE TO YOU IN ANY WAY FOR
DAMAGES OF ANY KIND INCLUDING, WITHOUT LIMITATION ACTUAL,
DIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, EXFMPLARY, LOST
PROFITS, LOSS OF REVENUE, AND/OR CONSEQUENTIAL DAMAGES ARISING
OUT OF THE PROGRAM OR THIS AGREEMINT, INCLUDING, WITHOUT
LIMITATION THE DISCLOSURE OF YOUR CUSTOMER INFORMATION TO THE
CITY, MAAC, OR ANY PARTY PERMITTED BY ATMOS ENERGY, OR ANY
SUBSEQUENT USE AND/OR DISCLOSURE OF YOUR CUSTOMER INFORMATION.
Sharing the Warmth Agreement Between Atmos and Fort Worth 8 of 11
Reservation of Rights
Atmos Energy reserves the right to modify in part or in whole, or temporarily or permanently
discontinue the Program for any reason and at any time without notice. You agree not to hold
the City liable for any damages if Atmos Energy discontinues the Program for any reason,
either temporarily or permanently.
Jurisdiction
This Agreement will be governed by the laws of the State of Texas without regard to conflicts
of laws principles. If any action whether real or asserted, at law or in equity, arises on the
basis of any piovision of this Agreement, venue for such action shall lie in state courts located
in Tarrant County, Texas or the United States District Court for the Northern District of Texas
Fort Worth Division.
Beneficiary Signature:
Date:
Sharing the Warmth Agreement Between Atmos and Fort Worth 9 of 11
Exhibit C
Terms of Service Agreement
1.0 Acceptance of Terms
The Sharing the Waimth website, and all of its content and services (collectively, the
' Website"), are owned by Atmos Energy Corporation ("Atmos Energy' ). City s use of this
Website is conditioned upon your acceptance of the terms, conditions, and notices contained or
referenced in this Terms of Service Agreement (the "Agreement").
2.0 Use of Website
By accepting the terms of this Agreement, City is requesting that Atmos Energy grant City
access to the Website to facilitate City's donation of Sharing the Waimth funds (the "Funds") to
customers of Atmos Energy. The details of City's agreement with Atmos Energy with respect to
the Funds, and the Share the Warmth program generally, are set forth in the Sharing the Warmth
Agreement which City has executed. If City has not yet signed the Sharing the Warmth
Agreement, then City nonetheless agrees to be bound by its terms if City wishes to use this
Website. You shall not grant any third party the right to access the Website or otherwise assign
or transfer your right to use the Website.
3.0 Access to Customer Information on Website
City will, in the course of using the Website: (i) be required to provide certain information about
an Atmos Energy customer ("Customer') prior to pledging Funds, such as an account number,
and (ii) have access to sensitive information about a Customer, including payment history and
street address. All Customer information referred to in the preceding sentence is defined as the
"Customer Information." City certifies that the Customer has authorized City to access and
obtain the Customer Information. City and Atmos Energy further certify and warrant that any
Customer Information that obtained through the Website will be used solely for the Sharing the
Warmth program, will not be disclosed to any other person except Mid -America Assistance
Coalition (MAAC) or any other entity or party permitted by Atmos Energy, and will be treated
as confidential information, unless otherwise required by law or by agreement of the parties.
4.0 Indemnity
TO THE EXTENT ALLOWED BY LAW, CITY AGREES TO RELEASE, INDEMNIFY,
AND HOLD ATMOS ENERGY, ITS AGENTS, EMPLOYEES, OFFICERS,
DIRECTORS AND AFFILIATES HARMLESS FROM ALL LIABILITIES, CLAIMS
AND EXPENSES, INCLUDING ATTORNEY'S FEES, FROM CLAIMS RELATING TO
OR ARISING FROM CITY'S GROSS NEGLIGENCE OR INTENTIONAL
MISCONDUCT UNDER THIS AGREEMENT, INCLUDING WITHOUT LIMITATION,
YOUR USE OF THE WEBSITE AND THE MISUSE OR DISCLOSURE OF
CUSTOMER INFORMATION THIS INDEMNIFICATION OBLIGATION WILL
SURVIVE THE TERMINATION OF THIS AGREEMENT AND/OR THE SHARE THE
WARMTH AGREEMENT. Nothing contained herein shall ever be construed so as to
require City to create a sinking fund or to access, levy, and collect any tax to fund its
obligations under this Section.
Sharing the Warmth Agreement Between Atmos and Fort Worth 10 of 11
5.0 Limitation of Liability
ATMOS ENERGY SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND
INCLUDING, WITHOUT LIMITATION, ACTUAL, DIRECT, COMPENSATORY,
SPECIAL, INCIDENTAL, EXEMPLARY, LOST PROFITS, LOSS OF REVENUE,
AND/OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR ACCESS TO OR
INABILITY TO ACCESS THIS WEBSITE, OR YOUR USE OF OR RELIANCE UPON
THIS SITE OR THE CONTENT HEREOF. ATMOS ENERGY SHALL NOT HOLD THE
CITY LIABLE FOR ANY DAMAGES RESULTING FROM OR ARISING OUT OF ANY
ISSUES RELATED TO THE WEBSITE NOT CAUSED BY THE CITY, EITHER DIRECTLY
OR INDIRECTLY, INCLUDING, BUT NOT LIMITED TO, ISSUES CONCERNING
ACCURACY, RELIABILITY, CONFIDENTILIATY COMPLETENESS, COMPUTER
VIRUSES AND WORMS, DEFECTS, TYPOGRAPHICAL ERRORS, OR ANY OTHER
SIMILAR PROBLEM AND/OR DEFECT.
6.0 Reservation of Rights
Atmos Energy reserves the right to modify in part or in whole, or temporarily or permanently
discontinue the Website or any content contained therein for any reason and at anytime without
notice. Atmos Energy is not liable to you or any third party for modifications, suspension or
discontinuance of any services or content offered on this Website.
7.0 Jurisdiction
This Agreement will be governed by the laws of the State of Texas without regard to conflicts of
laws principles. If any action, whether real or asserted, at law or in equity, arises on the basis of
any provision of this Agreement venue for such action shall lie in state courts located in Tarrant
County, Texas or the United States District Court for the Northern District of Texas — Fort
Worth Division.
8.0 Governmental Immunity and Powers
Nothing contained in this Agreement shall be deemed to constitute an expansion, waiver, or
abrogation of any damage caps, immunity or affirmative defense that may be asserted by City as
to any claim of any third party. Furthermore, City does not waive or surrender any of its
governmental powers.
9.0 Unauthorized Access.
Atmos Energy shall store and maintain all information subject to this Agieement in a secure
manner and shall not allow unauthorized users to access, modify, delete of otherwise corrupt any
information in any way. Atmos Energy shall notify the City immediately if the security or
integrity of any information has been compromised or is believed to have been compromised, in
which event, Atmos Energy shall, in good faith use all commercially reasonable efforts to
cooperate with the City in identifying what information has been accessed by unauthorized
means and shall fully cooperate with the City to protect such information from further
unauthorized disclosure.
Sharing the Warmth Agreement Between Atmos and Fort Worth 11 of 11
MAACLink
Agency Information
Agency Name
City of Fort Worth
Parks Department
Community Action Partners Program
Does this organization have sites that would utilize this funding? If so, please list them.
•
Date
October 24, 2013
Far Northwest Community Action Partners — 920 Roberts Cut -Off Rd, River Oaks, TX 76114
Far Southeast Community Action Partners — 1601 E. Lamar Blvd, Arlington, TX 76011
Andrew Doc Session Community Center — 201 S. Sylvania Ave, Fort Worth, TX 76111
Como Community Center — 4900 Horne St, Fort Worth, TX 76107
Martin Luther King Community Center — 5565 Truman Dr, Fort Worth, TX 76112
Northside Community Center — 1100 NW 18th St, Fort Worth, TX 76106
North Tri-Ethnic Community Center — 2950 Roosevelt Ave, Fort Worth, TX 76106
Southside Community Center — 959 E. Rosedale St, Fort Worth, TX 76104
Worth Heights Community Center — 3551 New York Ave, Fort Worth, TX 76110
Agency Address (Physical location of agency)
City of Fort Worth
Parks and Community Services
4200 South Freeway, Suite 2200
Fort Worth, TX 76115
Executive Director (Name, Phone, Email)
Sonia Singleton
(817) 392-5774
Sonia. Singletonna,FortWorthTexas. gov
Primacy Contact (Name, Phone, Email)
Marie Francis
(817) 392-5798
Marie.Francis(a,FortWorthTexas. gov
I Is this agency a 501 C3? No, City of Fort Worth is a government entity which receives federal funding to administer
the Community Action Partner Program (CAP). CAP provides assistance to low income families to provide case
I management, utility assistance, money management and energy conservation education.
N/A
If yes, please include your tax payer ID number:
75-6000528
Link
User Agreement
The City of Fort Worth ("City") understands that MAAC and Atmos Energy will have access to client -
specific data entered into MAACLink. This will allow MAAC to manage, approve and process client
payments through MAACLink. Atmos Energy will only access client -specific data when help desk
support is requested
System Administrator/Fund Manager (MAAC) agrees to do the following:
• Provide initial individual or group training to City and Local Administrators
• Provide and maintain the resources necessary to support MAACLink.net
• Purchase necessary software for the operation of the network
• Provide security of the data in the system, including backup
• Respond to requests by Local Administrator for upgrades and refinements of the system
• Ensure payments to vendors are made in a timely fashion
• Strictly adhere to the Privacy Agreement
• MAAC shall store and maintain all information subject to this Agreement in a secure manner and shall
not allow unauthorized users to access modify, delete or otherwise corrupt any information in any way.
MAAC shall notify the City immediately if the security or integrity of any information has been
compromised or is believed to have been compromised, in which event, MAAC shall, in good faith, use
all commercially reasonable efforts to cooperate with the City in identifying what information has been
accessed by unauthorized means and shall fully cooperate with the City to protect such information
from further unauthorized disclosure. MAAC certifies and warrants that any and all information
received from the City that is client specific shall as part of this Agreement be used solely for Atmos
Energy's Sharing the Warmth Program will not be disclosed to any other person or entity except Atmos
Energy, and will be treated as confidential information, unless otherwise required by law or by
agreement of the parties.
Local Administrator (Atmos Energy) Responsibilities:
• Provide ongoing trainings for new users
• Provide MAACLink help desk support
• Strictly adhere to the Privacy Agreement
City's Responsibilities:
• Abide by all federal, state, and local laws and regulations, and with all MAAC procedures and policies
relating to the collection, storage retrieval, and dissemination of MAACLink information
• Attend MAACLink data entry, confidentiality, reports training before accessing MAACLink
• Acquire and maintain computers, software, and modems according to MAAC standards
• Provide a connection to the Internet
• Commit its personnel to training and assure MAAC that untrained and/or unauthorized personnel do
not attempt to access MAACLink
• Notify local administrator of any user that leaves the agency so that user's account can be deactivated
• Ensure accurate, complete, and timely data entry for clients receiving assistance through MAACLink
funds
• Will contact the Local Administrator for MAACLink help desk support
• Strictly adhere to the Privacy Agreement
Errors, Negligence, or Misconduct
IF THERE IS ERROR, NEGLIGENCE OR MISCONDUCT BY EITHER PARTY, THEN , TO THE EXTENT
ALLOWED BY LAW, THE PARTY WHO COMMITS THE ERROR, NEGLIGENCE OR MISCONDUCT WILL
INDEMNIFY AND HOLD HARMLESS THE OTHER PARTY ITS AGENTS, SERVANTS, REPRESENTATIVES
AND EMPLOYEES FROM ANY AND ALL CLAIMS DEMANDS, ACTIONS, SUITS, JUDGMENTS AND
LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE USE OF DATA
OBTAINED UNDER THE TERMS OF THIS AGREEMENT. Nothing contained herein shall ever be construed
so as to require the City to create a sinking fund or to access, levy, and collect any tax to fund its
obligations under this section. MAAC shall not hold the City liable for any damages resulting from or
arising out of any issues related this Agreement not caused by the City, either directly or indirectly,
including, but not limited to, issues concerning accuracy, reliability, confidentiality, completeness,
computer viruses and worms, defects, typographical errors or any other similar problem or defect.
Governmental Immunity and Powers
Nothing contained in this Agreement shall be deemed to constitute an expansion, waiver, or abrogation
of any damage caps, immunity or affirmative defense that may be asserted by City as to any claim of any
third party. Furthermore, City does not waive or surrender any of its governmental powers.
Link
Level 1 Privacy Agreement
All agencies/organizations that participate in MAACLink must adhere to the following standards:
All users must have received MAACLink user training and have their own user name and password in order to
access the system. Every individual, whether they are an employee or volunteer, must be an authorized user in
order to gain access to MAACLink. In order to become an authorized user of MAACLink each individual must
complete a Statement of Confidentiality form which can be obtained from the Local Administrator. Once the form
is completed it must be sent to the Local Administrator's office and training will need to be scheduled. Once the
individual receives training they will then be given their unique login name and password. An authorized user
cannot delegate use of their account to anyone else including other authorized users. Each authorized user must
be logged in to their own account whenever they use the system in any way. If administrators detect a violation of
any piece of the Statement of Confidentiality or the Privacy Agreement by an individual user, a Notice of Violation
will be mailed to the user agency executive director. Any violation may result in discontinuation of user or agency
rights to MAACLink and may be considered a breach of contract.
All clients who apply for a service or program enrollment at your organization must grant informed consent to
put their files into the MAACLink system. Each agency must have their clients sign the Client Consent and Release
of Information form before their information can be entered in MAACLink. The Client Consent and Release of
Information form must be completed at least annually and stored onsite. The files entered in MAACLink must be
stored on -site for at least 5 years after the last date of service. City may choose to provide additional releases of
information as applicable to their individual operating procedures and policies as long as they do not conflict with
the MAACLink Client Consent and Release of Information.
In addition the client must sign the Authorization Certification at the bottom of the MAACLink Standard Intake
Form.
Clients own their MAACLink files. Clients have the right to see their files if requested. Please keep this in mind
when putting client notes, household notes or case management notes into the system
Reports that identify clients and that are generated directly from MAACLink should not be shared with outside
individuals or organizations at any time. When submitting reports or sharing statistical information you must
make sure that you are only sharing aggregate information. Anyone who is not an authorized MAACLInk user
should not have access to specific client information from MAACLink.
Do not give client information to non-MAACLink organizations or individuals who call your organization and
request it by phone, including law enforcement. You may refer the caller to MAAC's Executive Director if he/she
persists. CaII the MAAC Executive Director if your agency's electronic files are subpoenaed.
M A Link
Level 1 Privacy Agreement (Cont.)
Initials
All agencies/organizations that participate in MAACLink must adhere to the following standards:
Keep these points in mind:
Do not use information in the MAACLink system for any unofficial interaction with the client. For instance:
1. A landlord cannot use MAACLink to evaluate potential tenants.
2. "Friends" cannot look up information for or about their "friends".
3. Business owners or operators cannot use the system to evaluate potential employees.
Conversations about specific MAACLink information should be kept at a professional level and such conversations should
be conducted in a secure environment. When communicating (verbally or through email) with other authorized users
or MAACLink tech support please use the Client ID # to identify the client instead of other confidential client specific
information
Always log off of MAACLink or lock your computer screen before walking away from the computer.
If you feel like you must write down your password in order to remember it, please be sure you hide it in a secure place. If
you suspect someone may have learned your log -in information, change your password immediately.
The City shall be responsible for the maintenance, accuracy, and security of all its emergency assistance records and terminal
sites and for the oversight of City personnel regarding confidentiality.
The City must accept responsibility for the validity of all records entered by its employees or agents and the confidential
manner in which any MAACLink information is shared. The Primary Contact is responsible for assigning appropriate user rights
based on the job description of each staff person. These designations are made on the individual Statement of Confidentiality
agreements.
Enforcement of the Confidentiality Policy
The Local Administrator has the absolute right to terminate without notice services of MAACLink for the purpose of
investigation of any suspicion of breached confidentiality. Thereafter, the Local Administrator may terminate this agreement if
the Local Administrator in its sole reasonable discretion, determines that there has been a breach of confidentiality.
The Local Administrator and MAAC reserve the right to immediately suspend furnishing information covered by the terms of
this agreement to the City when any terms of this agreement are violated or are suspected to be violated. The Local
Administrator and MAAC shall resume furnishing such information upon receipt of satisfactory assurances that such violations
did not occur or that such violations have been fully corrected or eliminated.
Three exceptions to the privacy agreement:
Duty to Warn —As professionals, we all have a duty to guard each other from harm. If a client has threatened you, him/herself,
or others at your organization you must warn other users of a potential threat through the MAACLink system. This may be done
by placing an alert on the client's profile. This alert should be brief, clear and factual.
Child Abuse and Neglect —If you see evidence or have reason to believe that a child/children have been abused or neglected
then you have a duty to report it to authorities, regardless of confidentiality agreements. You may call 1-800-422-4453 to find a
local phone number for reporting purposes.
Notwithstanding anything to the contrary, MAAC understands and acknowledges that the City is a public entity under the laws
of the State of Texas and, as such, all documents and information held by the City are subject to disclosure under Chapter 552
of the Texas Government Code. MAAC shall not hold the City liable for disclosing documents or information required by law.
MAACLink
Signatures
Initials
the Assistant City Manager of the City of Fort Worth indicates
agreement with the terms stated in the MAACLink Agreement
and the Privacy Agreement by signing below.
City of Fort Worth Assistant City Manager Name (Please Print)
Susin Alanis
City of Fort Worth Assistant City Manager Signature
r csos5zotw‘_._Lo
MAAC Executive Director Name (Please Print)
MAAC Executive Director Signature
Atmos Energy Local Administrator (Please Print)
Date
Illla-I(3
Date
I APPROVED AS TO FORM AND LEG LITY:
3
C'-IiaEtant C Attorncv 11
Atmos Energy Local Administrator Signature Date
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Official site of th
of Fart Worth, Texask
DATE:
CODE:
SUBJECT:
COUNCIL ACTION: Approved on 7/16/2013 - Ordinance No. 20804-07-2013
7/16/2013 REFERENCE NO.: C-26349 LOG NAME:
C TYPE: NON -CONSENT PUBLIC NO
HEARING:
Authorize Acceptance of a Grant from Atmos Energy Corporation for the "Sharing the
Warmth" Program in the Amount Up to $500,000.00, Authorize Execution of Agreement
with Atmos Energy Corporation for the ' Sharing the Warmth" Program and Adopt
Appropriation Ordinance (ALL COUNCIL DISTRICTS)
80ATMOS-STW-
2013
RECOMMENDATION:
It is recommended that the City Council.
1 Authorize the acceptance of a grant from Atmos Energy Corporation for the "Sharing the Warmth"
Program in the amount up to $500 000.00;
2 Authonze the execution of an Agreement with Atmos Energy Corporation for the "Sharing the
Warmth" Program; and
Adopt the attached appropriation ordinance increasing estimated receipts and appropriations in
Grants Fund in the amount of $500,000.00.
DISCUSSION:
Atmos Energy Corporation developed the "Sharing the Warmth" Program (Program) as a supplement
to government and community aid programs designed to assist Atmos Energy customers in financial
distress to meet their gas utility related costs. The Program is funded by voluntary contributions from
Atmos, its customers, its employees and third parties.
The Parks and Community Services Department's Community Action Partners (CAP) Program has
received these Program funds and administered this Program since 2005 Atmos Energy has agreed
to allow the CAP to retain a 10 percent administrative fee to offset the costs of administering utility bill
assistance activities specific to Atmos Energy Beneficiaries of the Program funds do not have to
meet federal poverty income guidelines, but they must be experiencing financial hardship and be the
named person or full-time resident on the natural gas account The Program funds may also be used
to replace or repair the main customer -owned natural gas supply line(s) necessary to provide safe
operation and restore services.
The term of the Agreement will begin on the date of execution of the Agreement and end one year
thereafter. The Agreement will automatically renew on a year-to-year basis until terminated.
This program serves ALL COUNCIL DISTRICTS.
FISCAL INFORMATION/CERTIFICATION:
The Financial Management Services Director certifies that upon approval of the above
commendations and adoption of the attached appropriation ordinance, funds will be available in the
1111ETrent operating budget, as appropriated, of the Grants Fund.
TO Fund/Account/Centers FROM Fund/Account/Centers
him •//arms cfwnetora/cc,uncil nacket/mc review.asn?WY 1 8 155&councildate=7/1 6/201 3 7/30/201:
vl&C Review Page 2 of 2
GR76 451804 080479632000 $500,000.00
GR76 5XXXXX 080479632XXX, $500,000.00
Submitted for City Manager's Office bv:
Originating Department Head:
Additional Information Contact:
ATTACHMENTS
80ATMOS-STW 2013 A013 (rev).doc
•
•
Susan Alanis (8180)
Richard Zavala (5704)
Sonia Singleton (5774)
httn•//annc efwnet_or!/council nacket/mc review.asn?ID=18155&councildate=7/16/2013 7/30/2012
•
•
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Ordinance No.
AN ORDINANCE INCREASING THE ESTIMATED RECEIPTS AND APPROPRIATIONS
IN THE GRANTS FUND IN THE AMOUNT UP TO $500,000 00 SUBJECT TO RECEIPT
OF A GRANT FROM ATMOS ENERGY CORPORATION, FOR THE PURPOSE OF
SUPPORTING THE `SHARING THE WARMTH PROGRAM PROVIDING FOR A
SEVERABILITY CLAUSE; MAKING THIS ORDINANCE CUMULATIVE OF PRIOR
ORDINANCES; REPEALING ALL ORDINANCES IN CONFLICT HEREWITH AND
PROVIDING AN EFFECTIVE DATE.
BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF FORT WORTH, TEXAS:
SECTION 1.
That in addition to those amounts allocated to the various City departments for Fiscal Year 2012-2013 in the
Budget of the City Manager, there shall also be increased estimated receipts and appropriations in the
Grants Fund in the amount up to $500,000 00, subject to receipt of a grant from Atmos Energy Corporation,
for the purpose of supporting the "Sharing the Warmth' Program.
SECTION 2
That should any portion, section or part of a section of this ordinance be declared invalid, inoperative or void
for any reason by a court of competent jurisdiction, such decision opinion or judgment shall in no way
impair the remaining portions, sections, or parts of sections of this ordinance, which said remaining
provisions shall be and remain in full force and effect.
SECTION 3.
That this ordinance shall be cumulative of Ordinance No. 20411-09-2012 and all other ordinances and
appropriations amending the same except in those instances where the provisions of this ordinance are in
direct conflict with such other ordinances and appropriations, in which instance said conflicting provisions of
said prior ordinances and appropriations are hereby expressly repealed.
This ordinance shall take effect upon adoption.
APPROVED AS TO FORM AND LEGALITY:
Assistant City Attorney
ADOPTED AND EFFECTIVE:
SECTION 4.